Refrigerator
User Manual
HPK 26414 XR8UKE
11 5943 0459/ EN/ AB/ 11.03.26 14:42
7283548819
EN
EN / 2
Please read this manual first!
Our valued customer,
Thank you for choosing product. We want you to get the best results from your product,
which is manufactured with high quality and technology. To do this, please read this entire
manual and the other documents provided carefully before using the product.
Follow all the information and warnings in the user manual. This will protect you and your
product from potential hazards. Keep the user manual. If you give the product to someone
else, include the user manual with it.
The following symbols appear in the user manual and on the product:
Read the user manual.
Hazard that may result in death or injury.
The model information as stored in the product data base can be
reached by entering following website and searching for your model
identifier (*) found on energy label.
https://eprel.ec.europa.eu/
EN / 3
Table of Contents
1 Safety Instructions......................... 4
1.1 Important Safety Symbols ............ 4
1.2 Intention of Use ............................. 4
1.3 Safety of Children, Vulnerable
Persons and Pets ..........................
5
1.4 Electrical Safety............................. 5
1.5 Handling Safety ............................. 6
1.6 Installation Safety.......................... 6
1.7 Operational Safety......................... 9
1.8 Food Storage Safety...................... 12
1.9 Maintenance and Cleaning Safety 13
1.10 Lighting .......................................... 13
1.11 Disposal of the Old Product.......... 13
2 Environmental Instructions ............ 14
2.1 Compliance with the WEEE Dir-
ective and Disposing of the
Waste Product ...............................
14
3 Your Refrigerator ........................... 15
4 Installation..................................... 15
4.1 Right Place For Installation........... 15
4.2 Adjusting the Legs......................... 16
4.3 Hot Surface Warning..................... 16
5 Preparation.................................... 16
5.1 What To Do For Energy Saving ..... 16
5.2 First Use ......................................... 17
5.3 Climate Class and Definitions ...... 17
6 Use of Your Appliance.................... 18
6.1 Control Panel of the Product ........ 18
6.2 Storing Food in Your Product ....... 19
6.3 Crisper............................................ 23
6.4 Humidity Controlled Crisper ......... 23
6.5 Crisper Technologies .................... 24
6.6 Dairy Products Cold Storage Area 24
6.7 Reversing the Door Opening Side. 24
6.8 Door Open Alert ............................. 24
6.9 Replacing the Illumination Lamp.. 25
7 Maintenance and Cleaning ............. 25
8 Troubleshooting............................. 26
EN
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1 Safety Instructions
• This section includes the
safety instructions necessary
to prevent the risk of personal
injury or material damage.
• Our company shall not be held
responsible for damages that
may occur if these instructions
are not observed.
• Always have installation and
repair operations performed by
manufacturer, authorized ser-
vice or a person who will be
described by importer com-
pany.
• Use original spare parts and
accessories only.
• Do not repair or replace any
component of the product un-
less it is clearly specified in the
user manual.
• Do not perform any modifica-
tions on the product.
1.1 Important Safety
Symbols
Risk of electric shock!
Read the user manual.
Danger that may result in
burns due to contact with hot
surfaces.
Combustible material, warn-
ing against fire hazard.
Risk of injury due to contact
with sharp surfaces!
Risk of UV-C radiation
1.2 Intention of Use
• This product is not suitable for
commercial use and should
not be used for a purpose
other than its intended use.
• This product is intended for
operating interiors, such as
households or similar.
For example;
In the staff kitchens of the
stores, offices and other work-
ing environments,
In farm houses,
In the units of hotels, motels or
other resting facilities that are
used by the customers,
In hostels, or similar environ-
ments,
In catering services and similar
non-retail applications.
• This product shall not be used
in open or enclosed external
environments such as vessels,
camper vans, balconies or ter-
races. Exposing the product to
rain, snow, sunlight and wind
may cause risk of fire.
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1.3 Safety of Children,
Vulnerable Persons
and Pets
• This product may be used by
children aged 8 years and
older and persons with under-
developed physical, sensory or
mental capabilities or lack of
experience and knowledge if
they are being supervised or
have been given instruction
concerning use of the appli-
ance in a safe way and the
hazards involved.
• Children between 3 and 8
years are allowed to put and
take out food into/from the
cooler product.
• Children and pets must not
play with, climb on, or get in-
side the product.
• Children and pets must be kept
away from the cabin area
(compressor) where electrical
parts are located.
• Cleaning and user mainten-
ance must not be performed
by children unless there is
someone overseeing them.
• Keep the packaging materials
away from children. Risk of in-
jury and suffocation.
• If there is a lock available on
the product’s door, keep the
key out of children's reach.
1.4 Electrical Safety
• The product shall not be
plugged into the outlet during
installation, maintenance,
cleaning, repair, and transport-
ation operations.
• If the power cable is damaged,
it must be replaced by the per-
son sent by the manufacturer,
authorized service provider or
the importer to prevent any po-
tential danger.
• Do not tuck the power cable
under the product or to the
rear of the product. Do not put
heavy items on the power
cable. The power cable should
not be bent, crushed, and
come into contact with any
heat source.
• Use an original cable only. Do
not use cut or damaged
cables.
• Do not use an extension cord,
multi-plug or adaptor to oper-
ate your product.
• Portable multi-plugs or port-
able power supplies may over-
heat and cause fire. Thus, do
not have a multi-plug, portable
power sources behind or in the
vicinity of the product.
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• Before plugging the product
into the power source, please
remove the power cable from
the condenser hook (if avail-
able) during the installation.
• The user should not be able to
reach the electrical parts after
installation.
• Do not plug the product’s
power cord in a loose or dam-
aged power outlet. These
types of connections may
overheat and cause fire.
• The plug shall be easily ac-
cessible. If this is not possible,
a mechanism that meets the
electrical legislation and that
disconnects all terminals from
the mains (fuse, switch, main
switch, etc.) shall be available
on the electrical installation.
• The product must not be oper-
ated with an external switching
device such as a timer, or a re-
mote controlled system.
• Do not use the product when
your feet are bare or your body
is wet.
• Do not touch the plug with wet
hands.
• When unplugging the appli-
ance, don’t hold the power
cable, but the plug.
• Make sure that the plug is not
wet, dirty or dusty.
• Do not ever connect your
product to power saving
devices. These systems are
harmful for the product.
1.5 Handling Safety
• Make sure to unplug the appli-
ance before carrying the
product.
• This product is heavy, do not
handle it by yourself. Injuries
may occur if the product falls
on you. Do not bump into
places or drop the product
while transporting it.
• Always close the doors and do
not hold the product by its
doors while transporting it.
• Be careful not to damage the
cooling system and the pipes
while handling the product. Do
not operate the product if the
pipes are damaged, and con-
tact an authorized service.
1.6 Installation Safety
• To prepare the product for use,
see the information in the user
and installation manual and
make sure the electric and wa-
ter utilities are as required. If
not, call a qualified electrician
and plumber to arrange the
utilities as necessary.
• Failure to do so may result in
electric shock, fire, problems
with the product, or injury.
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• Before starting the installation,
switch off the fuse to de-ener-
gise the power line to which
the product is connected.
• The product should be in-
stalled by two or more people.
Use protective gloves while re-
moving the product from the
packaging and installation.
• This product is designed for
use at a maximum altitude of
2000 metres above sea level.
• Keep children away from in-
stallation area.
• Check for any damage on the
product before installing it. Do
not have the product installed
if it is damaged.
• Always use personal protective
equipment (gloves, etc.) during
product installation, mainten-
ance and repair. Risk of injury.
• Do not install or leave the
product in places where it may
be exposed to external ambi-
ent temperatures.
• Place the product on a clean,
level and hard surface and bal-
ance it with the adjustable legs
(by rotating the front feet to
the right or left). Otherwise, the
refrigerator may tip over and
cause injuries.
• Proceed with care to prevent
causing any damage to the
floors (tiling etc.) while moving
the product. Install the product
on a floor, or provide sufficient
support depending on the size,
weight and the use-case of the
product. Ensure that the
product is not near a heat
source, and all four feet are
stable and leaning against the
floor. Install the product as ne-
cessary, and ensure that it is
horizontal, using a bubble
level. To ensure the complete
efficiency of the refrigerant cir-
cuit, wait for at least two hours
before operating the product.
• The product shall be installed
in a dry and ventilated environ-
ment. Do not keep carpets,
rugs or similar covers under
the product. This may cause
risk of fire as a result of inad-
equate ventilation!
• Do not block or cover ventila-
tion holes. Otherwise, power
consumption increases and
your product may be damaged.
• Leave sufficient space by the
sides and above to ensure ad-
equate ventilation. The gap
between the back panel and
the wall behind the product
must be a minimum of 50mm
in order to prevent hot sur-
faces. Reducing this distance
may increase the energy con-
sumption of product.
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• When placing the product,
make sure that the supply
cable is not damaged or
pinched.
• The product must not be con-
nected to supply systems and
power sources which may
cause sudden voltage changes
(i.e. a portable solar-energy
power source). Otherwise,
damage to your product may
occur as a result of the abrupt
voltage fluctuations!
• The more refrigerant a refriger-
ator contains, the bigger its in-
stallation room shall be. In very
small rooms, a flammable gas-
air mixture may occur in case
of a gas leak in the cooling
system. At least 1 m³ of
volume is required for each 8
grams of refrigerant. The
amount of the refrigerant avail-
able in your product is spe-
cified in the Type Label.
• The product must never be
placed in such a way that
power cables, the metal hose
of the gas stove, metal gas or
water pipes come into contact
with the product's rear wall (or
the condenser).
• The installation place of the
product must not be exposed
to direct sunlight and it shall
not be in the vicinity of a heat
source such as stoves, radiat-
ors, etc. If you cannot prevent
installation of the product in
the vicinity of a heat source,
use a suitable insulation plate
and make sure the minimum
distance to the heat source is
as specified below:
– At least 30 cm away from
heat sources such as stoves,
ovens, heating units and
heaters, etc.,
– And at least 5 cm away from
electrical ovens.
• Your product has the protec-
tion class of I.
• Plug the product in a grounded
socket that conforms with the
Voltage, Current and Fre-
quency values specified in the
type label. The socket must
have a 10A – 16A fuse. Our
firm will not assume respons-
ibility for any damages due to
usage without earthing and
without power connection in
compliance with local and na-
tional regulations.
• The product’s power cable
must be unplugged during in-
stallation. Otherwise, risk of
electric shock and injury may
occur!
• Do not plug the product to
loose, broken, dirty, greasy
sockets or sockets that have
come out of their seats or
sockets with a risk of water
EN
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contact. These types of con-
nections may overheat and
cause fire.
• Place the power cable and
hoses (if any) of the product
so that they shall not cause a
risk of tripping over.
• Penetration of humidity and li-
quid to live parts or to the
power cord may cause short
circuit. Thus, do not use the
product in humid environ-
ments or in areas where water
may splash (e.g. garage, laun-
dry room, etc.) If the refriger-
ator is wet by water, unplug it
and contact an authorized ser-
vice.
• Do not ever connect your refri-
gerator to power saving
devices. These systems are
harmful for the product.
• There is a risk of contact with
electrical parts when removing
the electronic board cover and
the compressor rear cover (if
fitted). Do not remove the elec-
tronic board cover and the
compressor rear cover (if fit-
ted). There is a risk of electro-
cution!
1.7 Operational Safety
• Do not ever use chemical
solvents on the product. These
materials contain an explosion
risk.
• In case of a failure of the
product, unplug it (or de-ener-
gise the fuse to which it is con-
nected), and do not operate
until it is repaired by the au-
thorized service. There is a risk
of electric shock!
• Do not place flames (lighted
candle, cigarette, etc.) or heat
sources (iron, hob, oven, etc.)
on or near the product. Do not
place flammable/explosive
materials near the product...
• Do not get on the product. Risk
of falling and injury!
• Do not cause damage to the
pipes of the cooling system us-
ing sharp and piercing tools.
The refrigerant that sprays out
in case of puncturing the gas
pipes, pipe extensions or upper
surface coatings may cause ir-
ritation of skin and injury to the
eyes.
• Do not intervene in or damage
the coolant circuit Risk of ex-
plosion.
• Do not place and operate elec-
trical appliances inside the re-
frigerator/freezer unless it is
advised by the manufacturer.
• Do not use any procedures
other than those recommen-
ded by the manufacturer to
speed up defrosting.
EN
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• Take due care not to jam any
parts of your hands or your
body to the moving parts in-
side the product. Be careful to
prevent jamming of your fin-
gers between the refrigerator
and its door. Be careful while
opening or closing the door if
there are children around.
• Do not put ice cream, ice
cubes or frozen food to your
mouth as soon as you take
them out of the freezer. Risk of
frostbite!
• Do not touch the inner walls,
metal parts of the freezer or
food kept inside the freezer
with wet hands. Risk of frost-
bite!
• Do not place soda cans or
cans and bottles that contain
fluids that may be frozen to the
freezer compartment. Cans or
bottles may explode. Risk of
injury and material damage!
• Do not use or place materials
sensitive against temperature
such as flammable sprays,
flammable objects, dry ice or
other chemical agents in the
vicinity of the refrigerator. Risk
of fire and explosion!
• Do not store explosive materi-
als such as aerosol cans with
flammable materials inside the
product.
• Do not place cans containing
fluids over the product an open
state. Splashing of water on an
electrical part may cause an
electric shock or a fire.
• Due to risk of breaking, do not
store glass containers with li-
quid inside in the freezer com-
partment.
• This product is not intended
for storage and cooling of
medicines, blood plasma,
laboratory preparations or sim-
ilar materials and products
that are subject to the Medical
Products Directive.
• If the product is used against
its intended purpose, it may
cause damage to or deteriora-
tion of the products stored in-
side.
• If your refrigerator is equipped
with blue light, do not look at
this light with optical devices.
Do not stare directly at UV LED
light for a long time. Ultraviolet
rays may cause eye strain.
• Do not fill the product with
more contents than its capa-
city. Do not use any proced-
ures other than those recom-
mended by the manufacturer
to speed up defrosting. Injuries
or damages may occur if the
contents of the refrigerator fall
when the door is opened. Sim-
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ilar problems may also occur
when an object is placed over
the product.
• Ensure that you have removed
any ice or water that may have
fallen to the floor to prevent in-
juries.
• Change the locations of the
racks/bottle racks on the door
of your refrigerator only when
the racks are empty. Danger of
injury!
• Do not place objects that may
fall/tip over on the product.
These objects may fall while
opening or closing the door
and cause injuries and/or ma-
terial damages.
• Do not hit or exert excessive
pressure on glass surfaces.
Broken glass may cause injur-
ies and/or material damages.
• For products designed to use
an air filter inside an access-
ible fan cover, the filter must
always be in position when the
refrigerator is in function.
• Do not block out the fan (if
available) with food.
• Damaged gaskets should be
replaced as soon as possible.
• Your product may have special
compartments (Fresh Food
Compartment, Zero Degrees
Compartment etc.) Unless oth-
erwise stated in the relevant
manual of the product, these
compartments can be re-
moved, and the product can be
used with the same perform-
ance.
• The cooling system in your
product contains R600a refri-
gerant. The refrigerant type
used in the product is spe-
cified in the type label. This
gas is flammable. Therefore,
be careful not to damage the
cooling system and the pipes
while operating the product. In
case of damage to the pipes;
1. Do not touch the product or
the power cable.
2. Keep the product away from
potential sources of fire that
may cause the product to
catch fire.
3. Ventilate the area where the
product is placed. Do not use
a fan.
4. Contact Authorized Service.
Before disposing of old products
that shall not be used any more:
1. Unplug the power cord from
the mains socket.
2. Cut the power cable and re-
move it from the appliance
together with the plug.
3. Do not remove the racks and
drawers from the product to
prevent children from getting
inside the appliance.
4. Remove the doors.
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5. Store the product so that it
shall not be tipped over.
6. Do not allow children to play
with the scrapped product.
7. If the product is damaged
and you observe gas leak,
please stay away from the
gas. Gas may cause frostbite
if it contacts your skin.
• Do not dispose of the product
by throwing it into fire. Risk of
explosion.
• If there is a lock available on
the product’s door, keep the
key out of children's reach.
1.8 Food Storage
Safety
Please pay attention to the fol-
lowing warnings to avoid food
spoilage:
• Leaving the doors open for a
long time may cause the tem-
perature inside the product to
rise.
• Regularly clean the accessible
drainage systems in contact
with food.
• Clean the water tanks that
have not been used for 48
hours and mains-fed water
systems that have not been
used for more than 5 days.
• Store raw meat and fish
products in appropriate com-
partments within the product.
Thus, it does not drip on or
come into contact with other
foods.
• Two-star freezer compart-
ments are used for storing pre-
filled foods, making and stor-
ing ice and ice cream.
• One, two and three-star com-
partments are not appropriate
for freezing fresh food.
• If the cooling product has been
left empty for a long time, turn
off the product, defrost, clean,
and dry the product in order to
protect the housing of the
product.
• After the foods are placed,
check if the compartment
hatches, and especially the
freezer door, are properly
closed.
• Use the refrigerator compart-
ment for storing fresh foods,
and the freezer compartment
for storing frozen goods, freez-
ing fresh foods and preparing
ice cubes.
• Do not store foods without
properly sealing them in the re-
frigerator and the freezer com-
partments, to prevent direct
contact with the inner sur-
faces.
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1.9 Maintenance and
Cleaning Safety
• Unplug the refrigerator or de-
energise the fuse before clean-
ing it or starting to perform
maintenance.
• Do not pull by the door or door
handle if you are going to
move the product for cleaning
purposes. The door may cause
injuries if the handle is pulled
too hard.
• Do not place hands, feet or
metal objects under or behind
your product. Jamming may
occur or any sharp edge may
cause personal injuries.
• Do not wash the inside or out-
side of the product with a pres-
sure washer, steam, spray wa-
ter or pouring water. Risk of
electric shock and fire.
• When cleaning the product, do
not use sharp and abrasive
tools or household cleaning
agents, detergent, gas, gasol-
ine, thinner, alcohol, varnish,
and similar substances. Use
only cleaning and maintenance
agents that are not harmful for
food inside the product.
• Do not use paper towels, kit-
chen sponges or other hard
cleaning materials.
• Do not ever use steam or
steamed cleaning materials for
cleaning the product and thaw-
ing the ice inside it. Steam con-
tacts the live areas in your re-
frigerator and causes short cir-
cuit or electric shock.
• Do not use any mechanical
tools or any other tools than
the recommendations of the
manufacturer to speed up the
thawing operation.
• Take care to keep water away
from the ventilation holes,
electronic circuits or lighting of
the product. Otherwise, risk of
fire or electric shock may oc-
cur.
• Use a clean, dry cloth to wipe
the dust or foreign material on
the tips of the plugs. Do not
use a wet or damp piece of
cloth to clean the plug. Other-
wise, risk of fire or electric
shock may occur.
1.10 Lighting
Contact an authorized service
when you shall replace the LED /
bulb using for lighting.
1.11 Disposal of the Old
Product
When disposing of your old
product follow the instructions
below:
• To prevent children from acci-
dentally locking themselves
into the product, if there is
door lock, disable it.
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• Splash of coolant is harmful to
the eyes. Do not damage any
part of the cooling system
while disposing of the product.
• It may be fatal if the com-
pressor oil is swallowed or if it
penetrates the respiratory
tract.
• Cooling system of your
product includes R600a gas as
specified in the type label. This
gas is flammable. Do not dis-
pose of the product by throw-
ing it into fire. Risk of explo-
sion!
• C -Pentane is used as a blow-
ing agent in insulation foam
and it is a flammable sub-
stance. Do not dispose of the
product by throwing it into fire.
2 Environmental Instructions
2.1 Compliance with the WEEE Dir-
ective and Disposing of the
Waste Product
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classifica-
tion symbol for waste electrical
and electronic equipment
(WEEE).
This symbol indicates that this product
shall not be disposed with other household
wastes at the end of its service life. Used
device must be returned to official collec-
tion point for recycling of electrical and
electronic devices. To find these collection
systems please contact to your local au-
thorities or retailer where the product was
puchased. Each household performs im-
portant role in recovering and recycling of
old appliance. Appropriate disposal of used
appliance helps prevent potential negative
consequences for the environment and hu-
man health.
Compliance with RoHS Directive
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.
Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging
materials together with the do-
mestic or other wastes. Take them
to the packaging material collection
points designated by the local au-
thorities.
Conformity with standards and
test information / Declaration of EC
conformity
Development, manufacture and
sales stages of this product con-
form to the safety rules in all relev-
ant guidelines of the European
Community. 2014/35/EU, 2014/30/
EU, 93/68/EC, IEC 60436/DIN
44990, EN 50242
EN
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3 Your Refrigerator
1
2
3
4
5
6
7
8
9
10
11
12
A
B
A = Refrigerator
B = Freezer
1 * Adjustable Door Shelf 2 *Egg Rack
3 * Bottle Rack 4 * Adjustable Legs
5 * Freezer Compartment 6 * Ice Cube
7 *Cold Compartment 8 *Foldable Bottle Rack
9 * Fan 10 *Adjustable Trunk Shelf
11 *Lighting Lamp 12 * Fresh Food
*Optional The figures in this user manual
are schematic and may not be exactly com-
patible with your product. If the product you
purchased does not contain the relevant
parts, they are valid for other models.
4 Installation
Read the “Safety Instructions” first!
4.1 Right Place For Installation
Contact the Authorized Service for the
product's installation. To prepare the
product for installation, see the information
in the user manual and make sure the elec-
tric and water utilities are as required. If
not, call an electrician and plumber to ar-
range the utilities as necessary.
• Place the product on a flat surface to
avoid vibration
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• Place the product at least 30 cm away
from the heater, stove and similar
sources of heat and at least 5 cm away
from electric ovens.
• When placing two coolers in adjacent po-
sition, leave at least 4 cm distance
between the two units.
• Keep the product out of direct sunlight
and in a dry place.
• Products need to have at least 5cm clear-
ance between side walls and rear wall to
reach the declared performance values.
If clearance is less than 5cm, energy and
performance losses will be at a level that
will not affect to end user.
4.2 Adjusting the Legs
If the product is not in balanced position,
adjust the front adjustable legs by rotating
them to right or left.
4.3 Hot Surface Warning
The side walls of your product are equipped
with cooler pipes to enhance the cooling
system. High pressure fluid may flow
through these surfaces, and cause hot sur-
faces on the side walls. This is normal and
it does not require servicing.
5 Preparation
Read the “Safety Instructions” first!
5.1 What To Do For Energy Saving
• This refrigerating appliance is not inten-
ded to be used as a built in appliance.
• When loading the food, leave enough
space inside the refrigerator to allow suf-
ficient air circulation for cooling.
• Since hot and humid air will not directly
penetrate into your product when the
doors are not opened, your product will
optimize itself in conditions sufficient to
protect your food. Under these circum-
stances, functions and components such
as compressor, fan, heater, defrost, light-
ing, display and so on will operate ac-
cording to the needs by consuming min-
imum energy.
• In case that multiple options are present,
glass shelves must be placed so that the
air outlets at the rear wall are not blocked
and preferably, in a way that air outlets
remain below the glass shelf. This com-
bination may help improving air distribu-
tion and energy efficiency.
• Using the below drawer when storing is
strongly recommended.
• For optimum performance, Quick Freez-
ing can be used (if available), 24 hours
prior to placing fresh foods in the freezer.
• In most cases, 24 hours is enough for the
Quick Freezing function after fresh foods
are placed in the freezer. After some
time, Quick Freezing function will deactiv-
ate automatically.
• When freezing a small amount of food,
Quick Freezing function can be deactiv-
ated after some time to ensure energy
saving.
• Depending on the product’s features; de-
frosting frozen foods in the cooler com-
partment will ensure energy saving and
preserve food quality.
• In order to load the maximum quantity of
food into the freezer compartment of
your refrigerator, the upper drawers
should be taken out and the food should
be placed onto the wire/glass shelves.
• Place the food as shown below, keeping
a distance from the cooler compartment
temperature sensor. If they are in contact
with the sensor, energy consumption of
the appliance might increase.
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• Store food in the cooler or chill compart-
ment according to proper storage condi-
tions to save energy.
• Food packages shall not be in direct con-
tact with the temperature sensor located
in the freezer compartment.
5.2 First Use
Before using your product make sure the
necessary preparations are made in line
with the instructions in "Safety Instructions"
and "Installation" sections.
• Wait for at least 2 hours before operating
the product, to ensure the complete effi-
ciency of refrigeration.
• Keep the product running without placing
any food inside for 6 hours and the
product door should be kept as closed as
possible.
• The temperature change caused by open-
ing and closing of the door while using
the product may normally lead to con-
densation on door/body shelves and
glassware placed in the product.
• A sound will be heard when the com-
pressor is engaged. It is normal for the
product to make noise even if the com-
pressor is not running, as fluid and gas
may be compressed in the cooling sys-
tem.
• It is normal for the front edges of the
product to be warm. These areas are de-
signed to warm up in order to prevent
condensation
• For some models, indicator panel turns
off automatically 1 minute after the door
closes. It will be reactivated when the
door is opened or any button is pressed.
5.3 Climate Class and Definitions
Please refer to the Climate Class on the rat-
ing plate of your device. One of the follow-
ing information is applicable to your device
according to the Climate Class.
• SN: Long Term Temperate Climate: This
cooling device is designed for use at am-
bient temperatures between 10 °C and 32
°C.
• N: Temperate Climate: This cooling
device is designed for use at ambient
temperatures between 16°C and 32 °C.
• ST: Subtropical Climate: This cooling
device is designed for use at ambient
temperatures between 16°C and 38°C.
• T: Tropical Climate: This cooling device
is designed for use at ambient temperat-
ures between 16°C and 43°C.
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6 Use of Your Appliance
6.1 Control Panel of the Product
1
2
3
4
5
1 *Cooler Compartment Off (Vacation)
Function Key
2 * Quick Freezing Key
3 *Compartment Conversion Key 4 *Freezer Compartment Temperature
Setting Key
5 *Cooler Compartment Temperature
Setting Key
Read the “Safety Instructions” first!
Auditory and visual functions on the indic-
ator panel will assist you when using the
product.
*Optional: Shown functions are optional,
there may be differences of shape and loc-
ation in functions found on your appliance’s
indicator panel.
1.*Cooler Compartment Off (Vacation)
Function Key
Press the key for 3 seconds to activate the
vacation function. Vacation mode is activ-
ated and the vacation symbol
is illuminated. Cooler compartment does
not perform cooling operation. It is not suit-
able to keep your food in the cooler com-
partment when this function is activated.
The other compartments continue to cool
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according to temperatures set before.
Press the key for 3 seconds again to cancel
this function.
2.Quick Freezing Key
When the quick freezing key is pressed the
quick freezing symbol shall be illuminated
and the quick freezing function shall be ac-
tivated. The freezer compartment temper-
ature is set to -27 °C. Press the key again to
cancel the function. The quick freezing
function shall be automatically cancelled
after a specified period. To freeze a large
amount of fresh food, press the quick
freezing key before placing the food in the
freezer compartment.
3. *Compartment Conversion Key
Pressing compartment conversion key for 3
seconds, the freezer section switches
between cooler, off and freezer modes. If it
is operated as the cooler compartment, the
temperature of the compartment will be set
as 4 °C. In the off mode, compartment tem-
perature indicator shall display “- -”.
4.Freezer Compartment Temperature
Setting Key
Temperature setting is made for freezer
compartment. Pressing the key will enable
the freezer compartment temperature to be
set at -18 °C,-20 °C,-22 °C, and -24 °C val-
ues.
5. Cooler Compartment Temperature
Setting Key
Allows setting of temperature for cooler
compartment. Pressing the key will enable
the cooler compartment temperature to be
set at 8 °C,6 °C,4 °C, and 2 °C.
.
Temperature settings can be set between
1-8 °C for the refrigerator compartment and
between -24 and -18 °C for the freezer com-
partment. Adjustable temperature values
may vary within these ranges depending on
product specifications.
6.2 Storing Food in Your Product
Food Storage in Refrigerators and Cold
Compartments
• Frequent opening and closing of the
compartment door, or leaving it open for
extended periods, can cause compart-
ment temperatures to rise significantly,
reducing food shelf life and leading to
spoilage.
• To prevent changes in smell and taste,
food should be stored in airtight contain-
ers.
• To achieve better and more even cooling,
place the food items far apart so that
cold air can circulate between them.
• Allow for airflow by leaving a gap
between the food and the inside wall. If
you place the food against the back wall,
it may freeze.
• Allow cooked, hot food to cool to room
temperature before refrigerating. Then,
you can place the lukewarm food on the
lower shelves of your refrigerator. Keep
lukewarm food away from perishable
foods.
• Pay particular attention to ensuring that
frozen foods are not mixed with fresh
foods.
• Thaw your frozen foods in the refriger-
ator compartment. This way, you can use
the frozen food to cool the compartment,
saving energy.
• Storing unripe tropical fruits (mangoes,
various types of melons, papayas, bana-
nas, pineapples) in the refrigerator can
accelerate the ripening process. This
means a shorter storage time, so it is not
recommended.
• Onions, garlic, ginger, and other root ve-
getables should be stored in a dark, cool
room, not in the refrigerator.
• If you notice that food in your refrigerator
has spoiled, discard it and clean any ac-
cessories that came into contact with it.
• To quickly cool down large pot dishes
like soups and stews, you can divide
them into shallow containers and store
them in the refrigerator.
• Keep unpackaged foods away from eggs.
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• Keep fruits and vegetables separate and
store all types together (for example,
apples with apples, carrots with carrots).
• Remove the greens from the plastic bag,
wrap them in paper towels or a dishcloth,
and place them in the refrigerator. If you
wash these types of foods before putting
them in the refrigerator, remember to dry
them.
• You can create a moist environment
while allowing air circulation by storing
fruits and vegetables that are prone to
drying out in perforated or open-mouthed
plastic bags.
• Except in cases of extreme environ-
mental conditions, food in all compart-
ments will stay fresh longer if your
product is set to the set values indicated
in the recommended set value table.
• Do not store cold-sensitive vegetables
such as leafy greens, tomatoes, and cu-
cumbers in the cold compartment. If the
cold compartment must be used to store
vegetables, ensure that your refrigerator's
control panel is set to 5°C or warmer.
Food Storage in the Cold Compartment
In the cold compartment, the temperature
of the food being stored can vary between
+3°C and -3°C. Temperatures may drop be-
low 0°C in the cold compartment, therefore
it is not suitable for storing fresh fruits/ve-
getables. If you need to store fresh food in
the cold compartment, make sure you set
the refrigerator setting to 5°C or warmer.
Store foods in different places according to their characteristics:
Food Location
Egg Door shelf
Dairy products (butter, cheese)
If available, a zero-degree (breakfast) compartment/
cold compartment
Fruits, vegetables and greens
Fruit and vegetable compartment, vegetable drawer
or;
In the fresh food compartment, provided your refriger-
ator is set at a temperature above 5°C, in the veget-
able drawer or in the Everfresh+ drawer (if available).
Fresh meat, poultry, fish, sausage products, cooked foods.
If available, a zero-degree (breakfast) compartment/
cold compartment
Ready-to-eat foods, packaged products, canned goods, and
pickles.
Top shelves or door shelf
Beverages, bottles, condiments, and snacks. Door shelf
Storing Food in the Freezer Compartment
• You can achieve faster cooling by activat-
ing the Quick Freeze function 4-6 hours
before freezing.
• Allow hot food to reach room temperat-
ure before placing it in the freezer com-
partment.
• Foods to be frozen should be divided into
portions large enough for each serving
and frozen in separate packages.
• It is recommended to package food be-
fore placing it in the freezer.
• To prevent food from going past its expir-
ation date, write the freezing date, stor-
age time, and the name of the food on
the package, according to the storage
times of different foods.
• Consume thawed food quickly. Thawed
food cannot be refrozen unless cooked.
It is not safe to consume thawed and re-
frozen fresh food without cooking it.
• When freezing fresh food, avoid contact
between fresh and already frozen foods.
Otherwise, the frozen foods will thaw.
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Storing Frozen Foods
• When storing food, please follow the
storage times specified in these instruc-
tions.
• To preserve food quality, try to keep the
time between purchase and storage as
short as possible.
• Buy frozen foods that are stored at -18°C
or lower.
• Avoid buying foods that have ice or sim-
ilar substances in their packaging. This
means the product may have partially
thawed and then refrozen. Temperature
affects the quality of the food.
• Store food for the time recommended by
the manufacturer. Only remove as much
food from the freezer as you need.
• Except in extreme environmental condi-
tions, if your product is set to the set val-
ues specified in the recommended set
value table, food will stay fresh longer in
both the fresh food compartment and the
freezer compartment.
• Fresh fruits and vegetables may partially
freeze if the fresh food compartment is
set to a lower temperature.
• The 2-star compartment is suitable for
pre-frozen food. Ice cream and ice cubes
can be stored there.
• Freeze food only in the 4-star compart-
ment.
Meat and Fish Preparation Method
Longest stor-
age period
(month)
Meat
Products
Veal
Steak
Cut into 2 cm thick pieces and place foil between them
or wrap tightly with plastic wrap.
6-8
Roast
By packaging the meat pieces in a freezer bag or wrap-
ping them tightly with plastic wrap.
6-8
Flaked In small pieces 6-8
Schnitzel, chops
By placing foil between the sliced pieces or wrapping
them individually in plastic wrap.
6-8
Mutton
Chop
By placing foil between the pieces of meat or wrapping
them individually with plastic wrap.
4-8
Roast
By packaging the meat pieces in a freezer bag or wrap-
ping them tightly with plastic wrap.
4-8
Flaked
By packaging the chopped meat in a freezer bag or
wrapping it tightly with plastic wrap.
4-8
Beef
Roast
By packaging the meat pieces in a freezer bag or wrap-
ping them tightly with plastic wrap.
8-12
Steak
Cut into 2 cm thick pieces and place foil between them
or wrap tightly with plastic wrap.
8-12
Flaked In small pieces 8-12
Boiled meat By packaging it in small portions using freezer bags. 8-12
Mince Unseasoned, in flat packages. 1-3
Offal (parts) In pieces 1-3
Sausage - Salami Even if it's in a casing, it must be packaged. 1-3
Ham By placing foil between the sliced pieces. 2-3
Poultry and
game anim-
als
Chicken and Turkey Wrapped in foil 4-6
Goose Wrap in foil (portions should not exceed 2.5 kg) 4-6
Duck Wrap in foil (portions should not exceed 2.5 kg) 4-6
Deer, Rabbit, Roe Deer
Wrap in foil (portions should not exceed 2.5 kg, and the
bones should be removed).
6-8
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Meat and Fish Preparation Method
Longest stor-
age period
(month)
Fish and sea-
food
Freshwater fish (Trout,
Carp, Pike, Catfish)
After thoroughly cleaning the insides and scales, it
should be washed and dried, and the tail and head
should be cut off if necessary.
2
Lean fish (Sea bass, Tur-
bot, Sole)
4-6
Oily fish (Bonito, Mackerel,
Bluefish, Red Mullet, An-
chovy)
2-4
shellfish Cleaned and in bags. 4-6
Caviar In its packaging, in an aluminum or plastic container. 2-3
"The storage times indicated in the table
are based on a storage temperature of
-18°C."
Vegetables and Fruits Preparation Method
Longest
storage
period
(month)
Ayşekadın and Pole Beans After washing and cutting into small pieces, blanch for 3 minutes. 10-13
Pea After cleaning and washing, blanch for 2 minutes. 10-12
Cabbage After cleaning, blanch for 1-2 minutes. 6-8
Carrot After cleaning and slicing, blanch for 3-4 minutes. 12
Pepper
After cutting off the stem, splitting it in half and removing the
seeds, blanch it for 2-3 minutes.
8-10
Spinach After washing and cleaning, blanch for 2 minutes. 6-9
Leek After chopping, blanch for 5 minutes. 6-8
Cauliflower
Separate the leaves, cut the center into pieces, and then blanch it in
a little lemon water for 3-5 minutes.
10-12
Aubergine After washing, cut into 2cm pieces and blanch for 4 minutes. 10-12
Courgette After washing, cut into 2cm pieces and blanch for 2-3 minutes. 8-10
Mushroom Lightly sauté in oil and squeeze lemon over it. 2-3
Sweetcorn After cleaning, package them with the cob or in individual pieces. 12
Apples and Pears Peel the skin, slice it, and blanch it for 2-3 minutes. 8-10
Apricots and peaches Cut it in half and remove the seeds. 4-6
Strawberries and Raspberries By washing and sorting 8-12
cooked fruit By adding 10% sugar to the container 12
Plum, Cherry, Sour Cherry After washing and removing the stems 8-12
"The storage times indicated in the table
are based on a storage temperature of
-18°C."
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Dairy products Preparation Method Longest Storage Period
(Months)
Storage Conditions
Cheese (excluding feta
cheese)
In slices, with foil placed
in between.
6-8
For short-term storage, it can be
left in its original packaging. For
long-term storage, it should also
be wrapped in aluminum or
plastic foil.
Butter, margarine In its own packaging 6
In its original packaging or
plastic containers
"The storage times indicated in the table
are based on a storage temperature of
-18°C."
"The quantity of fresh food that can be
frozen within a specific time period is indic-
ated on the type label."
Freezer Compartment
Setting
Cooler Compartment
Setting
Remarks
-20°C 4°C
This is the default, recommended set-
ting. This setting is recommended if
ambient temperature is below 30°C.
Freezer Information
According to IEC 62552 standards, for
every 100 liters of freezer compartment
volume, the product must be able to freeze
4.5 kg of food at 25°C room temperature
for 24 hours at -18°C or lower.
Food can only be preserved for extended
periods at temperatures of -18°C and be-
low.
You can preserve the freshness of food
items for months (in a deep freezer at tem-
peratures of -18°C and lower).
Foods to be frozen should not be brought
into contact with previously frozen foods to
prevent partial thawing.
To extend the storage time of frozen veget-
ables, blanch them and drain the water.
After draining, place them in airtight con-
tainers and put them in the freezer. Foods
such as bananas, tomatoes, lettuce, celery,
hard-boiled eggs, and potatoes are not suit-
able for freezing. Freezing these foods will
only negatively affect their nutritional value
and eating quality. There is no risk of spoil-
age that threatens human health.
Food Placement
Freezer compartment shelves: Various
frozen foods such as meat, fish, ice cream,
vegetables, etc.
Refrigerator compartment shelves: Food in
pots, covered dishes and covered contain-
ers, eggs (in a covered container)
Refrigerator compartment door shelves:
Small, packaged food or beverages
Vegetable storage: Vegetables and fruits
Fresh food compartment: Deli products
(breakfast items, meat products to be con-
sumed quickly)
6.3 Crisper
The vegetable compartment of the product
is specifically designed to keep vegetables
fresh without losing moisture. For this pur-
pose, cold air circulation is concentrated
throughout the vegetable compartment.
Store your vegetables and fruits in this
compartment. To ensure longer storage, do
not place leafy green vegetables next to
fruits.
6.4 Humidity Controlled Crisper
With the humidity controlled crisper, you
can store vegetables and fruits for a longer
period at an environment with ideal humid-
ity conditions.
With the humidity setting system with 3 op-
tions in front of your crisper, you may con-
trol the humidity inside the compartment as
per the food you store. We recommend you
to store your food by selecting vegetable
option when you store vegetables only, fruit
option when you store fruit only and mixed
option when you store mixed food.
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We recommend that the vegetables and
fruits shall not be stored in bags to improve
the storage period of the food and to better
benefit from the humidity control system.
Leaving them in plastic bags causes veget-
ables to rot in a short time. We recommend
that cucumbers and broccolis, in particular,
are not stored in closed bags. In situations
where contact with other vegetables is not
preferred, use packaging materials such as
paper that has a certain level of porosity in
terms of hygiene.
When placing the vegetables, place heavy
and hard vegetables at the bottom and light
and soft ones on the top, taking into ac-
count the specific weights of vegetables.
Do not put fruits that have a high ethylene
gas production such as pear, apricot, peach
and particularly apple in the same crisper
with other vegetables and fruits. The ethyl-
ene gas coming out of these fruits might
cause other vegetables and fruits to mature
faster and rot in a shorter period of time.
6.5 Crisper Technologies
VitalCare
Fruits and vegetables stored in vegetable
drawers illuminated with VitalCare techno-
logy retain their antioxidant values for
longer thanks to blue, green, and red lights
and dark cycles that simulate the day cycle.
With this innovative technology, we not only
use the power of colors to preserve food
quality but also transform it into a visual ex-
perience. Each time the door of your
product is opened, the vegetable drawer
will be illuminated with Red, Yellow, Green,
Purple, or Orange colors in sequence,
providing both easy visibility in the dark and
a vibrant and dynamic visual experience for
the user. The dark period will continue
when you close your product, representing
the night period in the day cycle.
6.6 Dairy Products Cold Storage
Area
Cold Storage Compartment
The Cold Storage Compartment provides a
lower temperature inside the product. Use
this compartment to store deli products
(salami, sausages, dairy products, etc.) or
meat, chicken, and fish products that need
to be kept at a lower temperature for imme-
diate consumption. Do not store fruits and
vegetables in this compartment.
6.7 Reversing the Door Opening
Side
The door opening side of your refrigerator
can be reversed according to the place you
put it. For the products that include elec-
tronical display when you need this, you
should definitely call the nearest Author-
ized Service.
6.8 Door Open Alert
The door open alert system of your refriger-
ator may differ depending on the model.
Version 1;
If the door of the product remains open for
a certain time (between 60 s and 120 s), an
audio warning signal sounds; depending on
the product model, a visual warning signal
(light flash) can also be displayed. If you
close the door of the device or press a but-
ton on the screen of the device, if any, the
warning sound will stop.
Version 2;
If the door of the device remains open for a
certain period of time (between 60 s and
120 s), the door open alert is sounded. The
door open alert is sounded gradually. First,
an audible warning starts to sound. After 4
minutes, if the door is still not closed, a
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visual warning (lighting flash) is activated.
The door open alert will be delayed for a
certain period of time (between 60 s and
120 s) when any key on the product screen,
if any, is pressed. Then the process will
start again. When the device door is closed,
the door open alert will be cancelled.
6.9 Replacing the Illumination Lamp
Call the Authorized Service when the Bulb/
LED used for lighting in your refrigerator
will be replaced.
Lamp(s) used in this appliance cannot be
used for house lighting. Intended use of
this lamp is to help the user place food into
the refrigerator / freezer safely and com-
fortably.
This product contains a lighting source
with 'G' energy class.
The lighting source in this product must be
replaced by a qualified repair person.
7 Maintenance and Cleaning
Read the “Safety Instructions” first!
• Unplug your appliance before cleaning it.
• The dust on the ventilation grille on the
back of the product should be removed
(without opening the lid) at least once a
year. Cleaning should be done with a dry
cloth.
• Be careful not to let water get into the
lamp housing and other electrical parts.
• Clean the door with a damp cloth. Re-
move all contents to take out the door
and body shelves. Lift the door shelves
upwards to remove them. After cleaning
and drying, slide them back in place from
top to bottom.
• Never use chlorine-containing water or
cleaning agents for cleaning the exterior
surface of the product or chrome-plated
parts. Chlorine causes rust on these
types of metal surfaces.
• To prevent the prints on the plastic part
from peeling off or deforming, do not use
sharp, abrasive tools, soap, household
cleaning products, detergents, gasoline,
polish, etc. For cleaning, use a soft cloth
with lukewarm water and dry.
• In products without No Frost technology;
water droplets and up to a finger's thick-
ness of frost will form on the back wall of
the cooling compartment. Do not clean it,
and absolutely do not apply oil or similar
substances.
• Use only a slightly damp microfiber cloth
for cleaning the exterior surface of the
product. Sponges and other types of
cleaning cloths may cause scratches.
• To clean the interior surfaces of the
product, wash all removable parts with a
mild solution of soap, water, and baking
soda. Rinse thoroughly and dry com-
pletely. Prevent water from getting into
the lights and control panel.
• Do not use vinegar, rubbing alcohol, or
other alcohol-based cleaners on any in-
terior surfaces.
Stainless Steel Exterior Surfaces
Use a non-abrasive stainless steel cleaner
and apply it with a lint-free, soft cloth. To
polish, gently wipe the surface with a mi-
crofiber cloth dampened with water and
use a dry polishing pad. Always follow the
grain of the stainless steel.
Preventing Bad Odors
No substances that could cause odor are
used in the production of your product.
However, odors may arise due to improper
food storage and failure to properly clean
the product's interior surface.
• To prevent this problem, clean with bak-
ing soda water every 15 days.
• Store food in sealed containers, as mi-
croorganisms released from open food
can cause bad odors.
• Never store expired or spoiled food in
your product.
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Protection of Plastic Surfaces
If oil spills on plastic surfaces, clean them
immediately with warm water, as the oil
can damage the surface.
8 Troubleshooting
Read the “Safety Instructions” first!
Check this list before contacting the ser-
vice. Doing so will save you time and
money. This list includes frequent com-
plaints that are not related to faulty work-
manship or materials. Certain features
mentioned herein may not apply to your
product.
If the problem persists after following the
instructions in this section, contact your
vendor or an Authorized Service. Do not try
to repair the product.
The refrigerator is not working.
• The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
• The fuse connected to the socket power-
ing the product or the main fuse is blown.
>>> Check the fuse.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL CONTROL and FLEXI ZONE).
• The door is opened too frequently. >>>
Take care not to open the product's door
too frequently.
• The environment is too humid. >>> Do
not install the product in humid environ-
ments.
• Foods containing liquids are kept in un-
sealed holders. >>> Keep the foods con-
taining liquids in sealed holders.
• The product's door is left open. >>> Do
not keep the product's door open for long
periods.
• The thermostat is set to a very cool tem-
perature. >>> Set the thermostat to an ap-
propriate temperature.
Compressor is not working.
• In case of sudden power failure or pulling
the power plug off and putting back on,
the gas pressure in the product's cooling
system is not balanced, which triggers
the compressor thermic safeguard. The
product will restart after approximately 6
minutes. If the product does not restart
after this period, contact the service.
• Defrosting is active. >>> This is normal
for a fully-automatic defrosting product.
The defrosting is carried out periodically.
• The product is not plugged in. >>> Make
sure the power cord is plugged in.
• The temperature setting is incorrect. >>>
Select the appropriate temperature set-
ting.
• The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator's operating noise is in-
creasing while in use.
• The product's operating performance
may vary depending on the ambient tem-
perature variations. This is normal and
not a malfunction.
The refrigerator runs too often or for too
long.
• The new product may be larger than the
previous one. Larger products will run for
longer periods.
• The room temperature may be high. >>>
The product will normally run for long
periods in higher room temperature.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed
inside. This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or
kept open for long periods. >>> The warm
air moving inside will cause the product
to run longer. Do not open the doors too
frequently.
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• The freezer or cooler door may be ajar.
>>> Check that the doors are fully closed.
• The product may be set to a temperature
that is too low. >>> Set the temperature
to a higher degree and wait for the
product to reach the adjusted temperat-
ure.
• The cooler or freezer door washer may
be dirty, worn out, broken or not properly
settled. >>> Clean or replace the gasket.
Damaged / torn door washer will cause
the product to run for longer periods to
preserve the current temperature.
The freezer temperature is very low, but
the cooler temperature is adequate.
• The freezer compartment temperature is
set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The cooler temperature is very low, but
the freezer temperature is adequate.
• The cooler compartment temperature is
set to a very low degree. >>> Set the
cooler compartment temperature to a
higher degree and check again.
The food items kept in cooler compart-
ment drawers are frozen.
• The cooler compartment temperature is
set to a very low degree. >>> Set the
cooler compartment temperature to a
higher degree and check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature is
set to a very high degree. >>> Temperat-
ure setting of the cooler compartment
has an effect on the temperature in the
freezer compartment. Wait until the tem-
perature of relevant parts reach the suffi-
cient level by changing the temperature
of cooler or freezer compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently.
• The door may be ajar. >>> Fully close the
door.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> This is normal. The product
will take longer to reach the set temperat-
ure when recently plugged in or a new
food item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The surface is not flat or durable >>> If
the product is shaking when moved
slowly, adjust the stands to balance the
product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
• The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles in-
volve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming
from the product.
• The product uses a fan for the cooling
process. This is normal and not a mal-
function.
There is condensation on the product's
internal walls.
• Hot or humid weather will increase icing
and condensation. This is normal and not
a malfunction.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently; if open,
close the door.
• The door may be ajar. >>> Fully close the
door.
There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>>
The condensation will dissipate when the
humidity is reduced.
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The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
odour-free packaging materials.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed hold-
ers. Micro-organisms may spread out of
unsealed food items and cause bad
odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the
door. >>> Relocate any items blocking
the doors.
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with
the upper section of the drawer. >>> Re-
organize the food items in the drawer.
Temperature on the product surface.
• High temperature may be observed
between two doors, on the side panels
and on the rear grill area while your
product is operated. This is normal and it
does not require servicing.
Fan continues to operate when the door
is opened.
• Fan may continue to operate when the
freezer door is open.
If the problem persists after following the
instructions in this section, contact your
vendor or an Authorized Service. Do not try
to repair the product. This is normal.
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Packaging sorting information
Please scan the QR code which places on
the outer packaging of the product to find
all the information relating to the packaging
and how to manage the packaging waste.
DISCLAIMER
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the “Self-Repair” section).
Therefore, unless otherwise authorized in
the “Self-Repair” section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered Professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e.au-
thorized professional repairers) that you
can reach through the phone number given
in the user manual/warranty card or
through your authorized dealer may
provide service under the guarantee terms.
Therefore, please be advised that repairs
by professional repairers (who are not au-
thorized by) Hotpoint shall void the guar-
antee.
Self-Repair
Self-repair can be done by the end-user
with regard exclusively to the following
spare parts:door handles,door hinges, trays,
baskets and door gaskets (an updated list
is also available parts-selfser-
vice.europeanappliances.com as of 1st
March 2021).
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for selfrepair
or which are available in parts-selfser-
vice.europeanappliances.com . For your
safety, unplug the product before attempt-
ing any self-repair.
Repair and repair attempts by end-users for
parts not included in such list and/or not
following the instructions in the user manu-
als for self-repair or which are available in
parts-selfservice.europeanappliances.com,
might give raise to safety issues not attrib-
utable to Hotpoint, and will void the war-
ranty of the product.
Therefore, it is highly recommended that
end-users refrain from the attempt to carry
out repairs falling outside the mentioned
list of spare parts, contacting in such cases
authorized professional repairers or re-
gistered professional repairers. On the con-
trary, such attempts by end-users may
cause safety issues and damage the
product and subsequently cause fire, flood,
electrocution and serious personal injury to
occur.
By way of example, but not limited to,the
following repairs must be addressed to au-
thorized professional repairers or re-
gistered professional repairers:compressor,
cooling circuit, main board,inverter board,
display board, etc.
The manufacturer/seller cannot be held li-
able in any case where end-users do not
comply with the above.
The spare part availability of the refriger-
ator that you purchased is 10 years.During
this period, original spare parts will be avail-
able to operate the refrigerator properly
The minimum duration of guarantee of the
refrigerator that you purchased is 24
months.
This product is equipped with a lighting
source of the "G" energy class.
The lighting source in this product shall
only be replaced by Professional repairer.
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