KJK228 Wifi Trail Camera User Manual

V2026042301

1.IN THE BOX

1x Trail Camera, 1x Mounting Strap, 1x Base of Stand Set,

1x USB Cable, 1x Instruction Manual,

8x 1.5V AA Alkaline Batteries

Note: This product does not come with a memory card.

2. IMPORTANT NOTE

2.1. Battery Requirements

This camera requires a total of eight (8) 1.5V AA Alkaline or

Lithium batteries for power. We highly recommend using

Energizer AA Alkaline batteries to maximize battery life.

2.2. Battery Caution

Please do not mix old and new batteries, and avoid mixing

different battery types. 1.2V Rechargeable AA batteries are

NOT recommended, as they may produce lower voltage, which

can lead to operational issues.

2.3. Battery Preservation

Remember to remove the batteries when the camera is NOT in

use to prevent unnecessary power drain.

2.4. Memory Card Specification

This camera requires a memory card with a maximum capacity

of 128GB, rated at Class 6 or above for optimal performance.

We recommend using SanDisk 64GB SDHC/Class 10 memory

cards for a cost-effective and reliable choice.

Before first use, please format your memory card in the camera

by using “Memory Card Format” in the menu settings.

2.5. Regarding App Wi-Fi Connection

For optimal performance when connecting your phone to the

camera via Wi-Fi, we suggest keeping your phone within a

range of 15 meters (approximately 45 feet) from the camera.

Interference from various sources can affect the signal quality.

If you encounter connectivity issues or a weak signal, please

try moving your phone closer to the camera step by step to

establish a stable connection.

Legal Attribution:

Apple and the Apple Logo are trademarks of Apple Inc., regis-

tered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of

Google LLC.

These trademarks are the property of their respective owners

and are not associated with our product or company.

2.6. Remove Protective Films

Before using the camera, please ensure that you have

removed any protective films on the front of the camera. This

step is crucial to achieve the best performance.

2.7. On-Screen Information

The number displayed in the top right corner of the screen

indicates either the length of video that can be recorded or the

number of photos that can be taken, depending on the

camera's current mode.

We hope this information enhances your experience with our

camera. If you have any further questions or require assistance,

please don't hesitate to reach out to our customer support team.

3. INTRODUCTION

3.1. About the Camera

The KJK228 heralds a new era in trail cameras. Overflowing

with advanced features, this camera is meticulously crafted to

enhance your outdoor monitoring experience.

With a built-in Wi-Fi and Bluetooth module, the KJK228

ensures effortless connectivity and camera control through our

dedicated "TrailCam Go" App. The low-power Bluetooth

module expedites device discovery, while Wi-Fi enables live

previews, seamless image transmission, and hassle-free

settings adjustments.

Our camera proudly showcases cutting-edge imaging technol-

ogy, including smart night vision, blur reduction, and noise

reduction, all working harmoniously to deliver pristine high-res-

olution image quality.

Experience the future of trail cameras with the KJK228. Uncov-

er the beauty of the outdoors while staying effortlessly connect-

ed and in control.

3.2. Main Features

• Bluetooth for device discovery

• Wi-Fi for preview, playback, and settings

• Captures high-quality media: 84MP still photos, 4K 30fps

H.264 video clips with audio

• Exceptional night vision with a 90ft flash range;

• Wide 140° view angle

• User-friendly program with intuitive operation keys and a

built-in 2.0 inch color screen, simplifying programming and

media review

• Two modes available: Motion detection and Time lapse

• Swift performance with a 0.05s trigger time, 0.05s recovery

time, long 100ft trigger distance, and a 140° detection angle

• Each capture includes an info strip displaying Date, Time,

Temperature, and Moon phase

• Additional features: Work Time tracking, Loop Recording,

Time Lapse, Password Protection

• Designed for all climates with IP67 rating; operational in

temperatures ranging from -22°F to 158°F

• Supports SD/SDHC/SDXC memory cards, with a maximum

capacity of 128GB

3.3. Applications

The camera is versatile and can be utilized in various

ways:

• Hunting: Capture animals' tracks and behaviors in their

natural habitat.

• Wildlife Observation and Research: Record pictures and

videos of wild animals in their natural environment.

• Sports Camera: Perfect for activities like riding, driving,

camping, or exploring, allowing you to capture your adven-

tures.

• Motion-Triggered Security Camera: Ideal for home, farm,

office, and community surveillance, ensuring security and

peace of mind.

• Indoor and Outdoor Surveillance: Suitable for both indoor

and outdoor applications where evidence of intrusion or moni-

toring is needed.

3. INTRODUCTION

3.1. About the Camera

The KJK228 heralds a new era in trail cameras. Overflowing

with advanced features, this camera is meticulously crafted to

enhance your outdoor monitoring experience.

With a built-in Wi-Fi and Bluetooth module, the KJK228

ensures effortless connectivity and camera control through our

dedicated "TrailCam Go" App. The low-power Bluetooth

module expedites device discovery, while Wi-Fi enables live

previews, seamless image transmission, and hassle-free

settings adjustments.

Our camera proudly showcases cutting-edge imaging technol-

ogy, including smart night vision, blur reduction, and noise

reduction, all working harmoniously to deliver pristine high-res-

olution image quality.

Experience the future of trail cameras with the KJK228. Uncov-

er the beauty of the outdoors while staying effortlessly connect-

ed and in control.

3.2. Main Features

• Bluetooth for device discovery

• Wi-Fi for preview, playback, and settings

• Captures high-quality media: 84MP still photos, 4K 30fps

H.264 video clips with audio

• Exceptional night vision with a 90ft flash range;

• Wide 140° view angle

• User-friendly program with intuitive operation keys and a

built-in 2.0 inch color screen, simplifying programming and

media review

• Two modes available: Motion detection and Time lapse

• Swift performance with a 0.05s trigger time, 0.05s recovery

time, long 100ft trigger distance, and a 140° detection angle

• Each capture includes an info strip displaying Date, Time,

Temperature, and Moon phase

• Additional features: Work Time tracking, Loop Recording,

Time Lapse, Password Protection

• Designed for all climates with IP67 rating; operational in

temperatures ranging from -22°F to 158°F

• Supports SD/SDHC/SDXC memory cards, with a maximum

capacity of 128GB

3.3. Applications

The camera is versatile and can be utilized in various

ways:

• Hunting: Capture animals' tracks and behaviors in their

natural habitat.

• Wildlife Observation and Research: Record pictures and

videos of wild animals in their natural environment.

• Sports Camera: Perfect for activities like riding, driving,

camping, or exploring, allowing you to capture your adven-

tures.

• Motion-Triggered Security Camera: Ideal for home, farm,

office, and community surveillance, ensuring security and

peace of mind.

• Indoor and Outdoor Surveillance: Suitable for both indoor

and outdoor applications where evidence of intrusion or moni-

toring is needed.

4. PARTS AND CONTROLS

The camera is equipped with built-in multiple high efficiency

infrared LEDs, LED Indicators, Lens, 3pcs PIR Sensors, Lock

Holes in front view .

WiFi Indicator

LED Light

(WiFi connection

status is indicated

by a blinking

green light.)

Motion

Indicator LED

Light（The

LED Blinks

when heat is

detected in the

set mode）

Front View

The camera provides the following connections for external

devices: USB port and SD card slot etc.

Lens

maximize battery life during night use, we recommend using

1.5V AA alkaline batteries, particularly 8 Energizer brand

batteries, as they offer a battery life two to three times longer

than regular batteries.

5. INSTALLING THE BATTERIES AND SD CARD

Before you begin learning how to use your camera, you will first

need to install a set of batteries and insert an SD card.

Although that may only take you a minute, there are some

important notes about both batteries and SD cards you should

be aware of, so please take the time to read the following

directions and cautions:

5.1. Loading Batteries

After opening the battery compartment cover, you'll notice that

the camera features eight battery slots . To ensure the

camera operates correctly, it's essential to insert all eight

batteries with the correct polarity, ensuring the negative or "flat"

end aligns with the long spring in each battery slot.

Regarding rechargeable the battery, for optimal performance,

use 1.5V rechargeable lithium-ion batteries. They store more

power than regular alkalines and perform better, especially in

cold outdoor conditions. Avoid low-quality NiCd or Nickel Metal

Hydride rechargeables, as they store less power and under-

perform compared to standard alkalines.

During SET mode, when the battery power level becomes low,

you will see the message "Low Battery" displayed on the

screen. At this point, it's important to replace the batteries.

Please keep in mind that when the battery charge drops to 1/3,

the Night Vision function will automatically deactivate. You can

monitor the remaining power in the bottom right corner of the

screen. It's worth noting that the camera consumes more

power during nighttime operation due to its built-in IR LEDs. To

5. INSTALLING THE BATTERIES AND SD CARD

Before you begin learning how to use your camera, you will first

need to install a set of batteries and insert an SD card.

Although that may only take you a minute, there are some

important notes about both batteries and SD cards you should

be aware of, so please take the time to read the following

directions and cautions:

5.1. Loading Batteries

After opening the battery compartment cover, you'll notice that

the camera features eight battery slots (Figure 6). To ensure

the camera operates correctly, it's essential to insert all eight

batteries with the correct polarity, ensuring the negative or "flat"

end aligns with the long spring in each battery slot.

Regarding rechargeable the battery, for optimal performance,

use 1.5V rechargeable lithium-ion batteries. They store more

power than regular alkalines and perform better, especially in

cold outdoor conditions. Avoid low-quality NiCd or Nickel Metal

Hydride rechargeables, as they store less power and under-

perform compared to standard alkalines.

During SET mode, when the battery power level becomes low,

you will see the message "Low Battery" displayed on the

screen. At this point, it's important to replace the batteries.

Please keep in mind that when the battery charge drops to 1/3,

the Night Vision function will automatically deactivate. You can

monitor the remaining power in the bottom right corner of the

screen. It's worth noting that the camera consumes more

power during nighttime operation due to its built-in IR LEDs. To

maximize battery life during night use, we recommend using

1.5V AA alkaline batteries, particularly 8 Energizer brand

batteries, as they offer a battery life two to three times longer

than regular batteries.

device will not display an SD card icon on the screen in SET

mode. Formatting Memory card by using the camera's

"Format" parameter in the menu settings before using it for the

first time is recommended, especially when a card has been

used in other devices.

• To take out the SD card, just gently push in the card (do not

try to pull it out without pushing in first). The card is released

from the slot and ready to be removed when you hear the click.

Be sure the camera's power is switched OFF before inserting

or removing SD cards or batteries.

5.2. Inserting the SD Card

Insert the SD card (with the camera's power switch in the OFF

position) before beginning to operate the camera. Don't insert or

remove the SD card when the power switch is in the ON or SET

mode. SD cards up to a maximum128GB capacity is supported

The following describes how to insert and remove the SD

card:

• Insert the SD card into the card slot with its label side

upwards. A "click" sound indicates that the card is installed

successfully. If the wrong side of the card is facing up, you will

not be able to insert it without force, there is only one correct

way to insert cards. If the SD card is not installed correctly, the

Figure 6: Loading the Batteries

5.2. Inserting the SD Card

Insert the SD card (with the camera's power switch in the OFF

position) before beginning to operate the camera. Don't insert or

remove the SD card when the power switch is in the ON or SET

mode. SD cards up to a maximum128GB capacity is supported

(Figure 7).

The following describes how to insert and remove the SD

card:

• Insert the SD card into the card slot with its label side

upwards. A "click" sound indicates that the card is installed

successfully. If the wrong side of the card is facing up, you will

not be able to insert it without force, there is only one correct

way to insert cards. If the SD card is not installed correctly, the

device will not display an SD card icon on the screen in SET

mode. Formatting Memory card by using the camera's

"Format" parameter in the menu settings before using it for the

first time is recommended, especially when a card has been

used in other devices.

• To take out the SD card, just gently push in the card (do not

try to pull it out without pushing in first). The card is released

from the slot and ready to be removed when you hear the click.

Be sure the camera's power is switched OFF before inserting

or removing SD cards or batteries.

6. USING THE CAMERA

Once you've prepared your camera with the correct installation

of batteries and an SD card, you can simply take it outdoors

and secure it to a tree (or based on your specific application

scenario). Switch it ON and leave it to capture potential great

photos that match your expectations. However, we strongly

recommend that you initially invest some time indoors with this

manual (Alernatively, you can visit our website at

"www.kjkcam.com", where we regularly update instructional

videos and FAQs to assist you in using our products) along

with your camera. This will help you familiarize yourself with

the functions of those control keys.

At the very least, you may want to set the date and time so that

the camera can imprint them (or not, as it's your choice) on

your photos as they are taken. You can also learn how to

configure the camera to shoot video clips instead of still photos

if that's your preference. Additionally, reading some tips on how

to mount it securely on a tree can be beneficial.

7. THE OFF, ON, AND SET MODES

The camera has three basic operational modes:

• OFF mode: Power switch in the OFF position.

• SET mode: Power switch in the SET position (screen is on).

• ON mode: Power switch in the ON position.

App & WiFi Connection:

You can use the APP(TrailCam Go) to connect the camera

when the camera is operating in the ON or SET modes.

7.1. OFF Mode

The OFF mode is the "safe" mode when any actions must be

taken, e.g., replacing the SD card or batteries, or transporting

the device. And of course, when you are storing or not using

the camera, you will switch it to OFF. Please note that in the

OFF mode the camera consumes little power. It's a good idea

to take the batteries out of the battery compartment if the

camera will not be used for a long time.

7.2. SET Mode

In SET mode, you can easily review and adjust your camera's

settings using the built-in screen. To access these settings,

simply press the MODE key twice to bring up the menu. Within

this menu, you have the ability to modify various parameters

such as photo or video resolution, the time interval between

photos, enabling or disabling time imprinting, and more (for

further details, refer to Section 9 ADVANCED SETTINGS).

When you shift the power switch to the SET position, the

screen will activate, displaying essential information like the

available image capacity, battery level, camera or video mode,

and more.

Please take note: In SET mode, if there is no activity (key

pressing) within 2 minutes, the camera will automatically turn

off the screen to conserve power.

In SET mode, you can also connect the camera to a

computer's USB port to download your images.

7.3. ON Mode

Anytime after the batteries and SD card have been inserted,

you can switch on the camera. When the power switch is

moved to the topmost position, the camera will enter into the

ON mode. The camera will countdown 15second delay and

then be ready to capture images. Once in the ON mode, no

manual controls are needed or possible (the control keys have

no effect). The camera will take photos or videos automatically

(according to its current parameter settings).

You can either move the power switch directly from OFF to ON

mode, or stop at the SET position first to change one or more

settings, then move the switch to ON after you have finished

doing so.

Shortcut Keys/Functions

As mentioned earlier in the "Parts & Controls" section, the

keypad keys serve secondary "shortcut" functions when the

camera is in SET mode:

Press the OK key to quickly switch the camera to video mode.

Press the UP/Down key to swiftly set the camera to capture

still photos.

Press the OK key to manually trigger the shutter. This feature

is handy for testing the camera.

When set to the SET position (the middle position), press the

MODE key to review your photos and videos. Keep in mind that

the camera should not be in the OFF or ON position for this

function to work. Utilize the DOWN or UP key to navigate

through your media, and finally, press the MODE key to exit

playback mode.

7.1. OFF Mode

The OFF mode is the "safe" mode when any actions must be

taken, e.g., replacing the SD card or batteries, or transporting

the device. And of course, when you are storing or not using

the camera, you will switch it to OFF. Please note that in the

OFF mode the camera consumes little power. It's a good idea

to take the batteries out of the battery compartment if the

camera will not be used for a long time.

7.2. SET Mode

In SET mode, you can easily review and adjust your camera's

settings using the built-in screen. To access these settings,

simply press the MODE key twice to bring up the menu. Within

this menu, you have the ability to modify various parameters

such as photo or video resolution, the time interval between

photos, enabling or disabling time imprinting, and more (for

further details, refer to Section 9 ADVANCED SETTINGS).

When you shift the power switch to the SET position, the

screen will activate, displaying essential information like the

available image capacity, battery level, camera or video mode,

and more.

Please take note: In SET mode, if there is no activity (key

pressing) within 2 minutes, the camera will automatically turn

off the screen to conserve power.

In SET mode, you can also connect the camera to a

computer's USB port to download your images.

7.3. ON Mode

Anytime after the batteries and SD card have been inserted,

you can switch on the camera. When the power switch is

moved to the topmost position, the camera will enter into the

ON mode. The camera will countdown 15second delay and

then be ready to capture images. Once in the ON mode, no

manual controls are needed or possible (the control keys have

no effect). The camera will take photos or videos automatically

(according to its current parameter settings).

You can either move the power switch directly from OFF to ON

mode, or stop at the SET position first to change one or more

settings, then move the switch to ON after you have finished

doing so.

Shortcut Keys/Functions

As mentioned earlier in the "Parts & Controls" section, the

keypad keys serve secondary "shortcut" functions when the

camera is in SET mode:

Press the OK key to quickly switch the camera to video mode.

Press the UP/Down key to swiftly set the camera to capture

still photos.

Press the OK key to manually trigger the shutter. This feature

is handy for testing the camera.

When set to the SET position (the middle position), press the

MODE key to review your photos and videos. Keep in mind that

the camera should not be in the OFF or ON position for this

function to work. Utilize the DOWN or UP key to navigate

through your media, and finally, press the MODE key to exit

playback mode.

8. Wi-Fi CONNECTION

8.1. Download TrailCam Go Mobile APP

Before using the Wi-Fi functionality, please download the

“TrailCam Go” App.

You can download the app from the app store by scanning the

following QR code.

NOTES:

The screenshots provided in this section are for reference

purposes only. The actual interface and layout may vary on

different versions of the App, whether on iOS or Android.

While using the TrailCam Go App (referred to as the App), it's

important to grant the App access to certain permissions on

your device. These permissions include Wi-Fi, Bluetooth,

storage, location, and camera access. Enabling these permis-

sions is essential to facilitate the functionality of taking pictures

and recording videos with the App.

For iOS users on iOS 14 and later, it's also necessary to enable

the Local Network permission to ensure seamless App opera-

tion. This will help maintain connectivity and ensure the App

functions as intended.

8.2. Enable Wi-Fi and Bluetooth

Enabling both Wi-Fi and Bluetooth on your mobile phone

before launching the App is a mandatory step. This action is

crucial for optimizing the connection speed between the App

and the camera.

Enable Wi-Fi and Bluetooth

8.3. Add Your Camera

Make sure your camera is in ON Mode, and that it is near you.

To get a stable connection, please get close to your camera no

farther than 45ft away with no obstacles between you and the

camera, such as walls, glass doors etc.

To add your camera, simply tap the "+" icon in the center of the

screen .

8.4. Choose Device Type

Please tap Wi-Fi Camera

8.5. Search Your Camera and Link

By default, in the list the camera will be indicated as ID

"KJK_XXXX". The App automatically searches for all Wi-Fi trail

cameras nearby, please make sure your camera is within the

Wi-Fi range. This process may take up to 15 seconds. If there is

no device shown in the list, To return to the previous menu, click

the "X" key. To refresh the list, click "Next" again .

Tap the one you want to add . The App starts connecting

to your camera. It might take up to 15 seconds to build the

Bluetooth and Wi-Fi connection between the App and camera.

There are 4 steps (Illustration omitted):

Tap to add device

Select Wi-Fi

Camera Type

Step1 - Connecting through Bluetooth...

Step2 - Searching Wi-Fi ...

Step3 - Activating the camera...

Step4 - Connecting through Wi-Fi...

"TrailCam Go" Wants to Join

WLAN Network

KJK_DDAD”

A system pop-up message will show .

Please tap "Join" to allow Wi-Fi connection. The string

"KJK_XXXX" is the name of Wi-Fi hotspot on the camera to

allow Wi-Fi connection. Among cameras, the prefix TrailCam is

fixed, XXXX is the internal camera identifier which may vary

from different cameras.

NOTE: On Android devices, there might be different system

pop-up messages that ask for allowing App connection to

camera since different mobile phone manufacturers may

modify and customize this system message.

After connected, a pop-up message would show as below:

Found camera

KJK_6E04

Connect Camera

Allow Wi-F- Connection

on iOS Device

Features

Status

Setting

Preview, Manual taking pictures or videos.

Details

Camera status, including battery level,

SD Card capacity and used size,

internal temperature of the camera,

number of pictures and videos stored on

the SD Card, camera model, firmware

version number, etc.

Display or program camera settings,

such as mode, picture quality etc.

Review or download the pictures or

videos the camera has taken.

Gallery

Camera

Refer to

Figure 2

Figure 3

Figure 4

Figure 1

8.6. App Navigation

Figure 1: Camera Figure 2: Status

KJK228

Figure 3: Settings Figure Figure 4: Gallery

8.7. Account Registration

To enhance the security of machine-captured and recorded

content,we recommend registering your account after binding

the app to your device.

Account Registration

9. ADVANCED SETTINGS

The trail camera comes with preset manufacturer settings. You

can change the settings to meet your requirements. Please

make sure that the camera is in the SET mode. Once the

camera screen is on, press MODE key to enter/exit the menu.

Press the UP/DOWN key to change the setting, and press the

OK key to conﬁrm the change. Always remember to press the

OK to save the change. Otherwise you will lose your new

setting.

Parameter

Mode

Photo or

Video

Photo

Resolution

Motion

Detection

Timelapse

Normal

Timelapse

Video

Photo

Video

Photo+Video

Smart Best

Photo

84MP

64MP

48MP

40MP

...

4MP

Settings

(Bold=default)

Description

Select desired resolution for still

photos from 4 to 84 megapixels.

Higher resolution produces better

quality photos, but creates larger

files that take more of the SD card

capacity. Larger files require longer

time to write to the SD card, which

will slightly slow the shutter speed.

Select whether still photo , video,

photo&video clips are taken.

Select different mode to monitor

Smart Best

Photo

4K Lite

...

720P

5seconds,

Optional from

5s to 3m

Off

1P, 2P, 3P,

4P, 5P

Photo

Series

Video

Resolution

Video

Length

Audio

Recording

Shot

Lag/PIR

Sensitivity

10 seconds,

optional from

5s to 60m

Selecting On will record video with sound.

Select the shortest length of time that the

camera will wait until it responds to any

subsequent triggers from the PIR sensor

after a game is first detected.

During the selected interval, the camera

will not take pictures/videos.

This prevents the micro SD card from

filling up with too many redundant images.

Note: This option is invalid if Mode is set

as "Time Lapse"

Note: Night videos are limited to a

maximum of 30 seconds to conserve the

batteries. If set video length higher than

30 seconds, e.g. 60 seconds, the max

recording length at night keeps 30

seconds.

Select video resolution (pixels per

frame). Higher resolution produces

better quality videos, but creates larger

files that take more of the SD card

capacity.

Select the number of photos taken in

sequence per trigger in Camera mode.

Off

Oﬀ

optional

from 1s to

24h

High

Middle

Low

PIR

Sensitivity

Work Time

Timelaspe

When the "Time Lapse" feature is enabled,

the camera will automatically take photos/vid-

eos according to the set interval (1 Min ~ 24

Hours can be set) regardless of whether the

motion sensor has detected any game.

For example, after setting the interval time to

1H, and the camera will take a photo or

record a video every hour (conﬁrm whether to

take a photo or record video based on your

work mode), the camera will take 24 photos

within 24H.

This is helpful when observing cold-blooded

Select On if you only want the camera to work

within a specified time period every day. For

instance, if the starting time is set at 18:35

and the ending time at 08:25, the camera will

function from 18:35 the current day to 08:25

the next day. Outside the time period the

camera will not be triggered or take

photos/videos.

The"High" level will make the camera more

sensitive to infrared (heat) and more easily

triggered by motion, the "Low" level makes it

less sensitive to heat and motion. The"Mid-

dle" is for average or moderate conditions.

Commonly, the"High" level is suitable when

the ambient temperature is warm and little

interference (interference such as windy),

and the "Low" level is helpful in cold weather.

Note: This option is invalid if Mode is set as

"Time Lapse"

animals like snakes, or the process of flower-

ing etc.

Note: Too small interval set in the Time Lapse

Settings will enable to take more pictures, but

can consume more battery power then

reduce battery life accordingly.

Note: this mode will disable motion detection.

When the "Time Lapse" feature is enabled,

the camera will automatically take photos/vid-

eos according to the set interval (1 Min ~ 24

Hours can be set) regardless of whether the

motion sensor has detected any game.

For example, after setting the interval time to

1H, and the camera will take a photo or

record a video every hour (conﬁrm whether to

take a photo or record video based on your

work mode), the camera will take 24 photos

within 24H.

This is helpful when observing cold-blooded

M/D/Y

hh:mm

Date/Time

M-Month

D-Day

Y-Year

hh-Hour

mm-Minute

Press the Mode key to access the menu

options. Use the navigation keys to select the

"Time & Date” option and press the OK key to

enter the settings. Adjust the time and date

according to the local time. To modify a

specific value, use the UP/DOWN keys to

navigate to the desired field and press the OK

key to select it. Use the UP/DOWN keys to

modify the value of the selected field. For

example, for the hour or month, you can

increase or decrease the value. After making

the necessary modifications, press the OK

key to confirm and save the changes. To set

the time format, follow these additional steps:

In the "Time & Date" settings, find the option

for time format (12 or 24-hour format). Use

the OK key to select the desired time format.

If the 12-hour format is selected, the captured

animals like snakes, or the process of flower-

ing etc.

Note: Too small interval set in the Time Lapse

Settings will enable to take more pictures, but

can consume more battery power then

reduce battery life accordingly.

Note: this mode will disable motion detection.

images and videos will display AM and PM

water marks. For example, in the 24-hour

format, the time and date would be displayed

as"March 8,2023,15:46:29" while in the12-hour

format, it would be displayed as "March

8,2023,3:46:29 PM".

Motion

Test

D/MY

M/D/Y

Y/M/D

12h

24h

Date

Format

Time

Format

Password

Protection

Off

Beep

Sound

Off

Memory

Card

Format

Yes

This feature helps you aim the camera at your

target area. Please refer to the details in

Section 10.2.

Set a 4-digit password to protect your camera

from unauthorized users.If the code is lost, turn

the power switch to "OFF" at first. Then press

"OK" key and "UP" key at the same time (Don't

let go of your fingers) and turn the power

switch to "SET" Password will be cleared

automatically when the camera starts.

All files will be deleted after formatting the SD

card. Highly recommend you format the SD

card if it has been used previously in other

devices. Caution: make sure wanted files on

the SD card have been backed up first!

Choose to turn on or off.

M-Month

D-Day

Y-Year

hh-Hour

mm-Minute

Press the Mode key to access the menu

options. Use the navigation keys to select the

"Time & Date” option and press the OK key to

enter the settings. Adjust the time and date

according to the local time. To modify a

specific value, use the UP/DOWN keys to

navigate to the desired field and press the OK

key to select it. Use the UP/DOWN keys to

modify the value of the selected field. For

example, for the hour or month, you can

increase or decrease the value. After making

the necessary modifications, press the OK

key to confirm and save the changes. To set

the time format, follow these additional steps:

In the "Time & Date" settings, find the option

for time format (12 or 24-hour format). Use

the OK key to select the desired time format.

If the 12-hour format is selected, the captured

images and videos will display AM and PM

water marks. For example, in the 24-hour

format, the time and date would be displayed

as"March 8,2023,15:46:29" while in the12-hour

format, it would be displayed as "March

8,2023,3:46:29 PM".

Select date format which will be shown on the

screen and each capture.

Select time format which will be shown on the

screen and each capture.12h-AM/PM.

10. MOUNTING AND POSITIONING THE CAMERA

10.1. MOUNTING

After you've set up the camera's parameters to your personal

preferences at home, you're ready to take it outside and slide

the power switch to "ON". When setting up the camera for

scouting game or other outdoor applications, you must be sure

to mount it in place correctly and securely. We recommend

mounting the camera on a sturdy tree with a diameter of about

6 in (15cm). To get the optimal picture quality, the tree should

be about 16- 17 ft. (5 meters) away from the place to be moni-

tored, with the camera placed at a height of 2.5-3.5 ft. (0.75-

1m). Also, keep in mind that you will get the best results at night

when the subject is within the ideal ﬂash range, no farther than

65ft (20m) and no closer than 10ft (3m) from the camera.

Note:Aiming a camera North will prevent capturing overex-

posed photos pointed directly at the sun.

Camera

Name

Off

Factory

Reset

Yes

Version Info Defined

Select On to assign a 4-character long in

the form of Capital A-Z, 0-9 to record the

location in the photos (e.g. A123 for Yellow

Stone Park). This helps multi-camera users

identify the location when reviewing the

photos.

Display the version of the camera

Selecting Yes will return all your previous

settings back to the manufacturer default.

There are two ways to mount the camera: using the provided

adjustable web belt, or the tripod socket.

Using the adjustable strap: Illustrates using the strap on the

camera. Push one end of the strap through the two brackets on

the back of the camera. Thread the end of the strap through

the buckle. Fasten the strap securely around the tree trunk by

pulling the end of the strap firmly so there is no slack left

(Figure 18).

Using the tripod socket : The camera is equipped with a socket

at the bottom end to enable to mount on a tripod or other

mounting accessories with a standard UNC 1/4-20 thread

screw.

10. MOUNTING AND POSITIONING THE CAMERA

10.1. MOUNTING

After you've set up the camera's parameters to your personal

preferences at home, you're ready to take it outside and slide

the power switch to "ON". When setting up the camera for

scouting game or other outdoor applications, you must be sure

to mount it in place correctly and securely. We recommend

mounting the camera on a sturdy tree with a diameter of about

6 in (15cm). To get the optimal picture quality, the tree should

be about 16- 17 ft. (5 meters) away from the place to be moni-

tored, with the camera placed at a height of 2.5-3.5 ft. (0.75-

1m). Also, keep in mind that you will get the best results at night

when the subject is within the ideal ﬂash range, no farther than

65ft (20m) and no closer than 10ft (3m) from the camera.

Note:Aiming a camera North will prevent capturing overex-

posed photos pointed directly at the sun.

There are two ways to mount the camera: using the provided

adjustable web belt, or the tripod socket.

Using the adjustable strap: Illustrates using the strap on the

camera. Push one end of the strap through the two brackets on

the back of the camera. Thread the end of the strap through

the buckle. Fasten the strap securely around the tree trunk by

pulling the end of the strap firmly so there is no slack left

Using the tripod socket : The camera is equipped with a socket

at the bottom end to enable to mount on a tripod or other

mounting accessories with a standard UNC 1/4-20 thread

screw.

10.2. SENSING ANGLE AND DISTANCE TEST

To test whether the camera can effectively monitor the area

you choose, this test is recommended checking the sensing

angle and monitoring distance of the camera. To perform the

test:

Switch the camera to the SET mode.

The camera will countdown a max 10-second delay and be

ready to capture motions. (Note: The delay time may be less

than 10 seconds, depending on the actual time of the motion

sensor to be activated. The delay time is 10 seconds minus the

power-on time.) Close the camera door.

Make movements in front of the camera at several positions

within the area where you expect the game or subjects to be.

Try different distances and angles from the camera.

If the motion indicator LED light (Blue for Center PIR or Green

for Side PIR) blinks, it signifies that the position is detectable.

If it does not blink, that position is outside of the sensing area.

In these sensing test, the camera would take pictures once

motion captured. When you open the camera, the screen

shows the number of times triggered, you can review the

pictures on the screen.

The results of your testing will help you find the best placement

when mounting and aiming the camera. The height away from

the ground for placing the device should vary with the animal

size appropriately. In general, 3 to 6 feet is preferred.

You can avoid potential false triggers due to temperature and

motion disturbances in front of the camera by not aiming it at a

heat source or nearby tree branches or brush (especially on

windy days).

Do NOT install the camera behind the glass window as that is

not possible to sense any motion. Avoid the camera toward to

glass the object.

10.3. SWITCHING ON THE CAMERA

If you set the camera working mode as "Time Lapse" in the

menu, once you switch to the ON mode, the camera will be

ready to go into "Time Lapse" mode, then take images periodi-

cally according to your preset "Time lapse Interval" parameter

Before leaving the camera unattended, please check for the

following:

Are the batteries inserted with correct polarity and is their

power level sufficient?

Does the SD card have sufficient available space?

Is the power switch in the ON position?

11. REVIEW PHOTOS OR VIDEOS

After you have setup, mounted and activated your CAMERA,

you will be eager to return later and review the images it has

captured for you. The camera stores photos and videos in the

folder \DCIM in the SD card.

There are several different ways this can be done.

To view photos or videos directly on the camera screen, simply

tap the MODE button.

Or in the SET mode only, you can use the provided USB cable

to download the files to a computer.

Or you can put the SD card to a SD card "reader" (user

supplied), plug in a computer, and browse the files on the

computer without downloading.

10.2. SENSING ANGLE AND DISTANCE TEST

To test whether the camera can effectively monitor the area

you choose, this test is recommended checking the sensing

angle and monitoring distance of the camera. To perform the

test:

Switch the camera to the SET mode.

The camera will countdown a max 10-second delay and be

ready to capture motions. (Note: The delay time may be less

than 10 seconds, depending on the actual time of the motion

sensor to be activated. The delay time is 10 seconds minus the

power-on time.) Close the camera door.

Make movements in front of the camera at several positions

within the area where you expect the game or subjects to be.

Try different distances and angles from the camera.

If the motion indicator LED light (Blue for Center PIR or Green

for Side PIR) blinks, it signifies that the position is detectable.

If it does not blink, that position is outside of the sensing area.

In these sensing test, the camera would take pictures once

motion captured. When you open the camera, the screen

shows the number of times triggered, you can review the

pictures on the screen.

The results of your testing will help you find the best placement

when mounting and aiming the camera. The height away from

the ground for placing the device should vary with the animal

size appropriately. In general, 3 to 6 feet is preferred.

You can avoid potential false triggers due to temperature and

motion disturbances in front of the camera by not aiming it at a

heat source or nearby tree branches or brush (especially on

windy days).

Do NOT install the camera behind the glass window as that is

not possible to sense any motion. Avoid the camera toward to

glass the object.

10.3. SWITCHING ON THE CAMERA

If you set the camera working mode as "Time Lapse" in the

menu, once you switch to the ON mode, the camera will be

ready to go into "Time Lapse" mode, then take images periodi-

cally according to your preset "Time lapse Interval" parameter

Before leaving the camera unattended, please check for the

following:

Are the batteries inserted with correct polarity and is their

power level sufficient?

Does the SD card have sufficient available space?

Is the power switch in the ON position?

11. REVIEW PHOTOS OR VIDEOS

After you have setup, mounted and activated your CAMERA,

you will be eager to return later and review the images it has

captured for you. The camera stores photos and videos in the

folder \DCIM in the SD card.

There are several different ways this can be done.

To view photos or videos directly on the camera screen, simply

tap the MODE button.

Or in the SET mode only, you can use the provided USB cable

to download the files to a computer.

Or you can put the SD card to a SD card "reader" (user

supplied), plug in a computer, and browse the files on the

computer without downloading.

10.2. SENSING ANGLE AND DISTANCE TEST

To test whether the camera can effectively monitor the area

you choose, this test is recommended checking the sensing

angle and monitoring distance of the camera. To perform the

test:

Switch the camera to the SET mode.

The camera will countdown a max 10-second delay and be

ready to capture motions. (Note: The delay time may be less

than 10 seconds, depending on the actual time of the motion

sensor to be activated. The delay time is 10 seconds minus the

power-on time.) Close the camera door.

Make movements in front of the camera at several positions

within the area where you expect the game or subjects to be.

Try different distances and angles from the camera.

If the motion indicator LED light (Blue for Center PIR or Green

for Side PIR) blinks, it signifies that the position is detectable.

If it does not blink, that position is outside of the sensing area.

In these sensing test, the camera would take pictures once

motion captured. When you open the camera, the screen

shows the number of times triggered, you can review the

pictures on the screen.

The results of your testing will help you find the best placement

when mounting and aiming the camera. The height away from

the ground for placing the device should vary with the animal

size appropriately. In general, 3 to 6 feet is preferred.

You can avoid potential false triggers due to temperature and

motion disturbances in front of the camera by not aiming it at a

heat source or nearby tree branches or brush (especially on

windy days).

Do NOT install the camera behind the glass window as that is

not possible to sense any motion. Avoid the camera toward to

glass the object.

10.3. SWITCHING ON THE CAMERA

If you set the camera working mode as "Time Lapse" in the

menu, once you switch to the ON mode, the camera will be

ready to go into "Time Lapse" mode, then take images periodi-

cally according to your preset "Time lapse Interval" parameter

Before leaving the camera unattended, please check for the

following:

Are the batteries inserted with correct polarity and is their

power level sufficient?

Does the SD card have sufficient available space?

Is the power switch in the ON position?

11. REVIEW PHOTOS OR VIDEOS

After you have setup, mounted and activated your CAMERA,

you will be eager to return later and review the images it has

captured for you. The camera stores photos and videos in the

folder \DCIM in the SD card.

There are several different ways this can be done.

To view photos or videos directly on the camera screen, simply

tap the MODE button.

Or in the SET mode only, you can use the provided USB cable

to download the files to a computer.

Or you can put the SD card to a SD card "reader" (user

supplied), plug in a computer, and browse the files on the

computer without downloading.

12. TECHNICAL SPECIFICATIONS

Element

Max. Pixel Size

Lens

IR Flash

LCD Screen

Keypad

Description

84MP

FOV=90°

100ft

2.0 " Color Screen

4 Keys, 1 Power Switch

High/Middle/Low

SD, SDHC or SDXC Memory Card,

Max Capacity 128GB

4M/8M/16M/24M/32M/40M/48M/64MP/

84MP/ Smart Best Photo

Video Size

PIR Sensitive

Memory

Picture Size

720P/1080P/2.7K/4K Smart

Best Photo

PIR Sensing

Distance

100ft(-22° F to +158°F.)

PIR Sensing

Angle

Work Time

Shot Lag/

Dection Delay

5sec-60min, Programmable.

5sec ~ 10min., Programmable

(Note: Max 30 seconds at nighttime to

conserve batteries lifetime)

Photo Series

Video Length

1~5

Approx. 0.05~0.5 second

(0.05s while side motion sensors enabled)

Total 140°

4-Character (A-Z, 0-9)

On /Oﬀ, Specific working period of time

Camera Name

1 Sec. ~ 24 HoursTime Lapse

8x1.5V AA Alkaline BatteriesPower Supply

Auto Stand-by (Surveillance mode) in 2

minutes while no operation in SET mode

Auto Stand-by

Type C-USB, SD card holder, External

Power (DC 6V/ 1.5A, Plug 3.5x1.35mm)

Interface

Work Time

4-Digit Code

Password

Protection

13. FAQS

13.1. IMPORTANT NOTE

• Before inserting or removing the memory card, make sure the

camera is turned oﬀ.

• When checking the camera in SET mode, the ambient light

source may be unstable due to handheld movement. This can

trigger the motion sensor, resulting in a clicking sound and a

ﬂashing screen. This is normal.

• It is recommended to use high-performance alkaline batteries

to extend the camera's usage time.

• Avoid using 1.2V rechargeable batteries as the trail camera

-22° F to +158°F.

Strap, Tripod Base ( 1/4”-20)

Operation

Temperature

5% ~ 95%

Operation

Humidity

FCC & CE & RoHS & WEEECertificate

5.43 x 15.08 x 4 inches/138 x 383 x 62mm

Product

Dimensions

[email protected]

After-sales

Mounting

IP67

Waterproof

PART3: About Batteries, Power Supply

Q: Battery life is shorter than expected

The following reasons may cause battery lifetime not as

expected:

Battery quality and cold temperature will affect the battery

lifetime.

Too many unwanted false triggers causing the battery to drain

quickly. Branches or weeds that can be blown by the wind, and

trigger the capture.

Excessive settings cause the camera to capture too many

redundant and repetitive pictures, leading to fast battery

consumption.

Please try the following trouble shootings:

Please use brand new batteries to power the camera, and use

1.5V lithium batteries when the weather is cold to get better

battery lifetime.

Set the camera working mode reasonably according to the

usage scenario. Check the camera settings such as Photo

Series, Sensitivity Motion, Shot Lag, etc.To reduce unneces-

sary triggers. For commonusage, we recommend

"Photo series" is 1, "Sensitivity motion sensors" is Middel, "shot

lag" is 10s.

Avoid false triggers: avoid objects such as branches or weeds

that can be blown by the wind when placing the camera.

If the frequency of using the camera is very high, we recom-

mend using an external power supply to power the camera.

Q: Can it use rechargeable NiMH batteries or Lithium

batteries?

Yes. Lithium batteries are better used in cold weather. We

recommend using new eight 1.5-volt rec hargeable lithium-ion

batteries to get maximum batteries lifetime. They're generally

marketed and sold in sets of four AA batteries plus a conve-

nient 4-cell charger, all for usually about $25.00 - $30.00. NiMH

rechargeable batteries cannot also be used.

Note: While all AA batteries will take decent daytime images

and daytime videos, the nighttime camera performance will

suffer, or not work at all when using AA batteries that have a

voltage less than 1.5 volts.

Don’t use the batteries’ voltage greater than 1.5V which would

damage the camera. Don’t mix old and new batteries. Don’t

mix battery types.

Q: Does the camera have a port for an external power?

Yes. The port is on the bottom of the camera. The camera can

work with 6V/1-15A external power adapter/source (user

supplied). The cable end of DC must be the circles of 3.5mm

outside, 1.35mm inside (that is 3.5×1.35mm) and the central

contact point is positive polarity.

It is easy to find the cable or adapter on Amazon (searching the

items by "DC 6V 1A 3.5×1.35mm"), or electronic marketplace.

Q: Can an external power source and internal 8 batteries

work together?

Yes. It can. The camera can accept external power (user

supplied) and work with internal batteries at the same time.

The camera will automatically use the higher voltage of the two

as the input power source.

When the external power supply is removed, the camera will

automatically switch to use the internal battery. Please do not

use an external power supply exceeding 6V.

PART4: About Motion Detection Issues

Q: Camera stops taking images or won’t take images

1. Please gently remove the protective films of the camera to

get the best performance, especially the protective films

attached to the PIR sensors will seriously reduce the motion

detection ability and even cause no capture.

2. Make sure that the camera

power switch is in the “ON”

position and not in the “OFF”.

3. Make sure the camera had been powered up for more than

60 seconds to ensure the PIR sensors have been fully activat-

ed.

4. Check the "shot lag" in menu settings, which is the delay

between current capture and next capture, set "shot lag" to a

lower value if you want more captures.

5. Please make sure that the SD card doesn’t reach its full

capacity. The default option is "Loop Recording" disabled; the

camera will stop taking images when the SD card reaches

capacity.

6. Make sure that you are using a good quality SD card in your

camera. We recommend SD/SDHC/SHXC Class10 brand

memory card, such as SanDisk, Kingston, Toshiba, Samsung,

etc.

7. IMPORTANT: If you have used an SD card in another device

before inserting it in your camera, you might want to try format-

ting the card using the "Memory Card Format" menu option in

SET mode (make sure you have backed up any important files

first, as formatting will erase all previous files). In some cases,

other devices may change the formatting of the SD card so that

it will not work properly with the camera. Or if the SD card has

been used for a long time, the SD card might be in unstable

status and not able to accept data writing into, in this case, the

camera behaves as not triggering and not taking pictures. So

please re-format SD card and try again.

8. IMPORTANT: Check the batteries to make sure their power

level is sufficient. If you are using rechargeable batteries, it

would not take nighttime pictures or videos due to the low

battery voltage (generally nominal 1.2V and drops down quick-

ly). Please use 1.5V batteries instead.

9. Run motion detection test by “Motion Test” menu option to

check whether the motion sensor does work.

Q: Camera does work, but can’t capture motions

The problem is generally caused by incorrect file system

format on your SD card. Please format your SD card according

the following steps:

Press MODE key, go to "Memory Card Format", select "OK".

Q: Camera takes continuous images of no subject

A camera has what is known as a “false trigger” if the PIR

sensor thinks that there is motion and heat in front of the

camera lens when there is no subject in the image. These

“False Triggers” are the result of placing the camera in an

environment where there is motion associated with tree

branches creating motion in front of the camera or an area

where there is high heat in the foreground and any motion from

wind could set off the camera. Setting a camera up over water

is also a potential cause for this issue. To remedy this situation:

1. Try moving the camera to an area that does not have any of

these issues or try changing the

sensor level on the menu settings.

2. If the camera continues to take images when there is no

subject in them, try placing the camera in an inside environ-

ment and aiming at a location where there is no motion.

3. If the camera continues to show issues, then there is proba-

bly an electronic component issue. If this is the case, please

contact our customer service to send the camera back for

repair or a new replacement.

Q: Photos do not capture subject of interest

1. Check the “PIR sensitivity” menu option. Set the “PIR sensi-

tivity” to “High” to obtain the highest performance. At normal

temperature of 77°F, “High” sensitivity for 75~100ft detecting

distance, “Medium” for 50ft, “Low” for 30ft.

2. Try to set your camera up in an area where there is not a

heat source in the camera’s view of sight.

3. In some cases, setting the camera near water will make the

camera take images with no subject in them. Try aiming the

camera over ground.

4. Try to avoid setting the camera up on small trees that are

prone to being moved by strong winds.

5. Remove any limbs which are right in front of the camera

lens.

6. Don’t install the camera behind the window glass.

requires 1.5V for proper functioning. Low battery voltage can

lead to improper operation. After the battery is depleted, the

camera will only have a few hours of operation remaining (the

camera will display a low battery warning).

• When using the trail camera for the first time or if the camera

cannot recognize the memory card, please format the memory

card before use. Before installing the battery, conﬁrm the

correct battery polarity. Incorrect polarity may cause the

camera to short-circuit and potentially damage it. Please note

that the camera is not protected against short circuits.

• When using the product for the ﬁfirst time, remove the protec-

tive ﬁlm from the lens and sensor to ensure the motion sensor

is clean and undamaged. Any scratches or damage can affect

the camera's triggering performance.

• For on-site installation, ensure that the camera's socket and

the DC plug at the bottom are properly sealed to prevent

damage from rain.

• The USB cable provided is for transferring files from the

camera to the computer only. Do not use it to charge the

camera or recharge- able batteries as this can severely

damage the camera.

• Keep the camera lens and infrared window clean. If they

become dirty, clean them with a soft glasses cloth. Do not use

sharp objects that may scratch the LCD, camera lens, infrared

sensor, or LED glass.

• When the battery level is low, promptly replace all batteries to

avoid damage to the camera due to electrolyte leakage.

13. FAQS

13.1. IMPORTANT NOTE

• Before inserting or removing the memory card, make sure the

camera is turned oﬀ.

• When checking the camera in SET mode, the ambient light

source may be unstable due to handheld movement. This can

trigger the motion sensor, resulting in a clicking sound and a

ﬂashing screen. This is normal.

• It is recommended to use high-performance alkaline batteries

to extend the camera's usage time.

• Avoid using 1.2V rechargeable batteries as the trail camera

PART3: About Batteries, Power Supply

Q: Battery life is shorter than expected

The following reasons may cause battery lifetime not as

expected:

Battery quality and cold temperature will affect the battery

lifetime.

Too many unwanted false triggers causing the battery to drain

quickly. Branches or weeds that can be blown by the wind, and

trigger the capture.

Excessive settings cause the camera to capture too many

redundant and repetitive pictures, leading to fast battery

consumption.

Please try the following trouble shootings:

Please use brand new batteries to power the camera, and use

1.5V lithium batteries when the weather is cold to get better

battery lifetime.

Set the camera working mode reasonably according to the

usage scenario. Check the camera settings such as Photo

Series, Sensitivity Motion, Shot Lag, etc.To reduce unneces-

sary triggers. For commonusage, we recommend

"Photo series" is 1, "Sensitivity motion sensors" is Middel, "shot

lag" is 10s.

Avoid false triggers: avoid objects such as branches or weeds

that can be blown by the wind when placing the camera.

If the frequency of using the camera is very high, we recom-

mend using an external power supply to power the camera.

Q: Can it use rechargeable NiMH batteries or Lithium

batteries?

Yes. Lithium batteries are better used in cold weather. We

recommend using new eight 1.5-volt rec hargeable lithium-ion

batteries to get maximum batteries lifetime. They're generally

marketed and sold in sets of four AA batteries plus a conve-

nient 4-cell charger, all for usually about $25.00 - $30.00. NiMH

rechargeable batteries cannot also be used.

Note: While all AA batteries will take decent daytime images

and daytime videos, the nighttime camera performance will

suffer, or not work at all when using AA batteries that have a

voltage less than 1.5 volts.

Don’t use the batteries’ voltage greater than 1.5V which would

damage the camera. Don’t mix old and new batteries. Don’t

mix battery types.

Q: Does the camera have a port for an external power?

Yes. The port is on the bottom of the camera. The camera can

work with 6V/1-15A external power adapter/source (user

supplied). The cable end of DC must be the circles of 3.5mm

outside, 1.35mm inside (that is 3.5×1.35mm) and the central

contact point is positive polarity.

It is easy to find the cable or adapter on Amazon (searching the

items by "DC 6V 1A 3.5×1.35mm"), or electronic marketplace.

Q: Can an external power source and internal 8 batteries

work together?

Yes. It can. The camera can accept external power (user

supplied) and work with internal batteries at the same time.

The camera will automatically use the higher voltage of the two

as the input power source.

When the external power supply is removed, the camera will

automatically switch to use the internal battery. Please do not

use an external power supply exceeding 6V.

PART4: About Motion Detection Issues

Q: Camera stops taking images or won’t take images

1. Please gently remove the protective films of the camera to

get the best performance, especially the protective films

attached to the PIR sensors will seriously reduce the motion

detection ability and even cause no capture.

2. Make sure that the camera

power switch is in the “ON”

position and not in the “OFF”.

3. Make sure the camera had been powered up for more than

60 seconds to ensure the PIR sensors have been fully activat-

ed.

4. Check the "shot lag" in menu settings, which is the delay

between current capture and next capture, set "shot lag" to a

lower value if you want more captures.

5. Please make sure that the SD card doesn’t reach its full

capacity. The default option is "Loop Recording" disabled; the

camera will stop taking images when the SD card reaches

capacity.

6. Make sure that you are using a good quality SD card in your

camera. We recommend SD/SDHC/SHXC Class10 brand

memory card, such as SanDisk, Kingston, Toshiba, Samsung,

etc.

7. IMPORTANT: If you have used an SD card in another device

before inserting it in your camera, you might want to try format-

ting the card using the "Memory Card Format" menu option in

SET mode (make sure you have backed up any important files

first, as formatting will erase all previous files). In some cases,

other devices may change the formatting of the SD card so that

it will not work properly with the camera. Or if the SD card has

been used for a long time, the SD card might be in unstable

status and not able to accept data writing into, in this case, the

camera behaves as not triggering and not taking pictures. So

please re-format SD card and try again.

8. IMPORTANT: Check the batteries to make sure their power

level is sufficient. If you are using rechargeable batteries, it

would not take nighttime pictures or videos due to the low

battery voltage (generally nominal 1.2V and drops down quick-

ly). Please use 1.5V batteries instead.

9. Run motion detection test by “Motion Test” menu option to

check whether the motion sensor does work.

Q: Camera does work, but can’t capture motions

The problem is generally caused by incorrect file system

format on your SD card. Please format your SD card according

the following steps:

Press MODE key, go to "Memory Card Format", select "OK".

Q: Camera takes continuous images of no subject

A camera has what is known as a “false trigger” if the PIR

sensor thinks that there is motion and heat in front of the

camera lens when there is no subject in the image. These

“False Triggers” are the result of placing the camera in an

environment where there is motion associated with tree

branches creating motion in front of the camera or an area

where there is high heat in the foreground and any motion from

wind could set off the camera. Setting a camera up over water

is also a potential cause for this issue. To remedy this situation:

1. Try moving the camera to an area that does not have any of

these issues or try changing the

sensor level on the menu settings.

2. If the camera continues to take images when there is no

subject in them, try placing the camera in an inside environ-

ment and aiming at a location where there is no motion.

3. If the camera continues to show issues, then there is proba-

bly an electronic component issue. If this is the case, please

contact our customer service to send the camera back for

repair or a new replacement.

Q: Photos do not capture subject of interest

1. Check the “PIR sensitivity” menu option. Set the “PIR sensi-

tivity” to “High” to obtain the highest performance. At normal

temperature of 77°F, “High” sensitivity for 75~100ft detecting

distance, “Medium” for 50ft, “Low” for 30ft.

2. Try to set your camera up in an area where there is not a

heat source in the camera’s view of sight.

3. In some cases, setting the camera near water will make the

camera take images with no subject in them. Try aiming the

camera over ground.

4. Try to avoid setting the camera up on small trees that are

prone to being moved by strong winds.

5. Remove any limbs which are right in front of the camera

lens.

6. Don’t install the camera behind the window glass.

requires 1.5V for proper functioning. Low battery voltage can

lead to improper operation. After the battery is depleted, the

camera will only have a few hours of operation remaining (the

camera will display a low battery warning).

• When using the trail camera for the first time or if the camera

cannot recognize the memory card, please format the memory

card before use. Before installing the battery, conﬁrm the

correct battery polarity. Incorrect polarity may cause the

camera to short-circuit and potentially damage it. Please note

that the camera is not protected against short circuits.

• When using the product for the ﬁfirst time, remove the protec-

tive ﬁlm from the lens and sensor to ensure the motion sensor

is clean and undamaged. Any scratches or damage can affect

the camera's triggering performance.

• For on-site installation, ensure that the camera's socket and

the DC plug at the bottom are properly sealed to prevent

damage from rain.

• The USB cable provided is for transferring files from the

camera to the computer only. Do not use it to charge the

camera or recharge- able batteries as this can severely

damage the camera.

• Keep the camera lens and infrared window clean. If they

become dirty, clean them with a soft glasses cloth. Do not use

sharp objects that may scratch the LCD, camera lens, infrared

sensor, or LED glass.

• When the battery level is low, promptly replace all batteries to

avoid damage to the camera due to electrolyte leakage.

FAQ Catalog

PART1: WiFi Connection and App ....................................

Q: App will not connect to camera via Wi-Fi/Blue-

tooth.......................................................................................

Q: Do I have to be close to use the app? Or can I be in a

different state and see while I am not at home?....................

Q: Can’t connect to home Wi-Fi router..................................

Q: My Wi-Fi trail camera is not found by the TrailCam GO

App...................................................................................

Q: Wi-Fi connected, but can’t see any camera information

and can’t preview ..................................................................

PART2: About Recording Issues .......................................

Q: Can't recording video........................................................

Q: It looks overexposed or the background of the night

picture is too dark .................................................................

PART3: About Batteries, Power Supply ............................

Q: Battery life is shorter than expected .................................

Q: Can it use rechargeable NiMH batteries or Lithium

batteries? ..............................................................................

Q: Does the camera have a port for an external power?

...............................................................................................

Q: Can an external power source and internal 8 batteries

work together? ......................................................................

PART4: About Motion Detection Issues ...........................

Q: Camera stops taking images or won’t take images..........

Q: Camera does work, but can’t capture motions ................

Q: Camera takes continuous images of no subject ..............

Q: Photos do not capture subject of interest.........................

PART5: About Video Sound ...............................................

Q: The video is very clear, but the sound is not good ...........

PART6: About SD Card ......................................................

Q: There are problems with SD card access, such as not

being recognized, the inability to delete photos, read/open

photos or videos, etc. ...........................................................

PART7: About Camera Screen ..........................................

Q: When I turn on the camera, the screen just continually

flashes white .........................................................................

PART8: About Turn On .......................................................

Q: Camera won’t power up ...................................................

PART9: Other Issues ..........................................................

Q: What if I forget my camera password?.............................

Q: Why is there air in the trail camera? Is it a leak?..............

Q: Can this Wi-Fi trail camera connect to more than one

phone?...................................................................................

PART3: About Batteries, Power Supply

Q: Battery life is shorter than expected

The following reasons may cause battery lifetime not as

expected:

Battery quality and cold temperature will affect the battery

lifetime.

Too many unwanted false triggers causing the battery to drain

quickly. Branches or weeds that can be blown by the wind, and

trigger the capture.

Excessive settings cause the camera to capture too many

redundant and repetitive pictures, leading to fast battery

consumption.

Please try the following trouble shootings:

Please use brand new batteries to power the camera, and use

1.5V lithium batteries when the weather is cold to get better

battery lifetime.

Set the camera working mode reasonably according to the

usage scenario. Check the camera settings such as Photo

Series, Sensitivity Motion, Shot Lag, etc.To reduce unneces-

sary triggers. For commonusage, we recommend

"Photo series" is 1, "Sensitivity motion sensors" is Middel, "shot

lag" is 10s.

Avoid false triggers: avoid objects such as branches or weeds

that can be blown by the wind when placing the camera.

If the frequency of using the camera is very high, we recom-

mend using an external power supply to power the camera.

Q: Can it use rechargeable NiMH batteries or Lithium

batteries?

Yes. Lithium batteries are better used in cold weather. We

recommend using new eight 1.5-volt rec hargeable lithium-ion

batteries to get maximum batteries lifetime. They're generally

marketed and sold in sets of four AA batteries plus a conve-

nient 4-cell charger, all for usually about $25.00 - $30.00. NiMH

rechargeable batteries cannot also be used.

Note: While all AA batteries will take decent daytime images

and daytime videos, the nighttime camera performance will

suffer, or not work at all when using AA batteries that have a

voltage less than 1.5 volts.

Don’t use the batteries’ voltage greater than 1.5V which would

damage the camera. Don’t mix old and new batteries. Don’t

mix battery types.

Q: Does the camera have a port for an external power?

Yes. The port is on the bottom of the camera. The camera can

work with 6V/1-15A external power adapter/source (user

supplied). The cable end of DC must be the circles of 3.5mm

outside, 1.35mm inside (that is 3.5×1.35mm) and the central

contact point is positive polarity.

It is easy to find the cable or adapter on Amazon (searching the

items by "DC 6V 1A 3.5×1.35mm"), or electronic marketplace.

Q: Can an external power source and internal 8 batteries

work together?

Yes. It can. The camera can accept external power (user

supplied) and work with internal batteries at the same time.

The camera will automatically use the higher voltage of the two

as the input power source.

When the external power supply is removed, the camera will

automatically switch to use the internal battery. Please do not

use an external power supply exceeding 6V.

PART4: About Motion Detection Issues

Q: Camera stops taking images or won’t take images

1. Please gently remove the protective films of the camera to

get the best performance, especially the protective films

attached to the PIR sensors will seriously reduce the motion

detection ability and even cause no capture.

2. Make sure that the camera

power switch is in the “ON”

position and not in the “OFF”.

3. Make sure the camera had been powered up for more than

60 seconds to ensure the PIR sensors have been fully activat-

ed.

4. Check the "shot lag" in menu settings, which is the delay

between current capture and next capture, set "shot lag" to a

lower value if you want more captures.

5. Please make sure that the SD card doesn’t reach its full

capacity. The default option is "Loop Recording" disabled; the

camera will stop taking images when the SD card reaches

capacity.

6. Make sure that you are using a good quality SD card in your

camera. We recommend SD/SDHC/SHXC Class10 brand

memory card, such as SanDisk, Kingston, Toshiba, Samsung,

etc.

7. IMPORTANT: If you have used an SD card in another device

before inserting it in your camera, you might want to try format-

ting the card using the "Memory Card Format" menu option in

SET mode (make sure you have backed up any important files

first, as formatting will erase all previous files). In some cases,

other devices may change the formatting of the SD card so that

it will not work properly with the camera. Or if the SD card has

been used for a long time, the SD card might be in unstable

status and not able to accept data writing into, in this case, the

camera behaves as not triggering and not taking pictures. So

please re-format SD card and try again.

8. IMPORTANT: Check the batteries to make sure their power

level is sufficient. If you are using rechargeable batteries, it

would not take nighttime pictures or videos due to the low

battery voltage (generally nominal 1.2V and drops down quick-

ly). Please use 1.5V batteries instead.

9. Run motion detection test by “Motion Test” menu option to

check whether the motion sensor does work.

Q: Camera does work, but can’t capture motions

The problem is generally caused by incorrect file system

format on your SD card. Please format your SD card according

the following steps:

Press MODE key, go to "Memory Card Format", select "OK".

Q: Camera takes continuous images of no subject

A camera has what is known as a “false trigger” if the PIR

sensor thinks that there is motion and heat in front of the

camera lens when there is no subject in the image. These

“False Triggers” are the result of placing the camera in an

environment where there is motion associated with tree

branches creating motion in front of the camera or an area

where there is high heat in the foreground and any motion from

wind could set off the camera. Setting a camera up over water

is also a potential cause for this issue. To remedy this situation:

1. Try moving the camera to an area that does not have any of

these issues or try changing the

sensor level on the menu settings.

2. If the camera continues to take images when there is no

subject in them, try placing the camera in an inside environ-

ment and aiming at a location where there is no motion.

3. If the camera continues to show issues, then there is proba-

bly an electronic component issue. If this is the case, please

contact our customer service to send the camera back for

repair or a new replacement.

Q: Photos do not capture subject of interest

1. Check the “PIR sensitivity” menu option. Set the “PIR sensi-

tivity” to “High” to obtain the highest performance. At normal

temperature of 77°F, “High” sensitivity for 75~100ft detecting

distance, “Medium” for 50ft, “Low” for 30ft.

2. Try to set your camera up in an area where there is not a

heat source in the camera’s view of sight.

3. In some cases, setting the camera near water will make the

camera take images with no subject in them. Try aiming the

camera over ground.

4. Try to avoid setting the camera up on small trees that are

prone to being moved by strong winds.

5. Remove any limbs which are right in front of the camera

lens.

6. Don’t install the camera behind the window glass.