CORDLESS SNOW SHOVEL
20V MAX* | 4.0 Ah | 10-INCH
EN
Model X20-SNOW-4AX2
Form No. ASP-X20-SNOW-4AX2-880E-M (MVM)
OPERATOR’S MANUAL
Original instructions.
© 2025 All Season Power LLC.
Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
, Auto Joe
®
, and Power Joe
®
are
registered trademarks used under license from Weather Brands LLC.
New Castle, DE 19720
*DISCLAIMER: Initial no‑load voltage, when fully charged,
peaks at 20V; nominal voltage under typical load is 18V.
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EN
OPERATOR’S MANUAL
SAVE THESE INSTRUCTIONS
2
Form No. ASP-X20-SNOW-4AX2-880E-M (MVM)
R
CORDLESS SNOW SHOVEL
20V MAX* | 4.0 Ah | 10-INCH
Model X20-SNOW-4AX2
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Read all instructions before using this cordless snow shovel.
Basic safety precautions should always be followed to reduce
the risk of fire, electric shock and personal injury.
General Safety WARNINGS!
You and any other operator of this snow shovel must read,
understand and follow these instructions in their entirety, and
should reread them at the start of each snow season. Failure to
follow these instructions may result in ELECTRIC SHOCK, FIRE
and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol
m used in this
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION and
AWARENESS.
1. Keep work area clean and well lit – Cluttered, dark areas
invite accidents.
2. Use the right product – Do not use this machine for any
job except that for which it is intended.
3. Replacement parts – When servicing this unit, use only
identical replacement parts. Replace or repair damaged
cord immediately on the charger.
Do not use on gravel surfaces unless the snow shovel
is adjusted for such surfaces in accordance with the
operator’s manual.
4. Keep children, bystanders and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
5. Dress properly – Do not wear loose articles of clothing or
jewelry. They can become caught in moving parts. Wear
rubber boots.
6. Avoid accidental starting – Make sure the safety
switch and the trigger switch are in the off position
before inserting the battery in the unit. Do not carry the
cordless snow shovel with the safety switch and the trigger
switch engaged.
7. Moving parts – Keep hands and feet away from moving
parts. Keep guards in place and in proper working order.
8.
mCAUTION! Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and
improve your footing on slippery surfaces.
9. Use safety glasses – Also use safety footwear, snug-fitting
clothing, protective gloves, hearing and head protection.
10. Stay alert – Watch what you are doing. Use common
sense. Do not operate the cordless snow shovel when you
are tired or under the influence of alcohol or drugs.
11. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
12. Do not overreach – Keep proper footing and balance at all
times.
13. If the cordless snow shovel strikes a foreign object, follow
these steps:
• Stop the cordless snow shovel. Remove the battery.
• Inspect for damage.
• Repair any damage before restarting and operating
the snow shovel.
14. Disconnect the tool – Turn off the power switch and
remove the battery when it is not in use, before servicing it,
when changing accessories and when performing any other
maintenance task.
15. Store idle tool indoors – When not in use, the cordless
snow shovel should be stored indoors in a dry, locked place
out of the reach of children.
16. Maintain the cordless snow shovel with care – Follow the
applicable maintenance instructions for replacing parts and
changing accessories. Lubrication is not required.
mThis is the safety alert symbol. It is used to alert
you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible
injury or death.
Improperly using or maintaining this cordless snow
shovel could result in injury or death. To reduce this
potential, comply with the following safety instructions.
3
This cordless snow shovel can amputate hands and feet
if used incorrectly. It can also pick up foreign objects,
which can become dangerous projectiles when thrown
into the air. Failure to observe the following safety
instructions could result in serious personal injury.
Training
• Read, understand and follow all instructions on the machine
and in the manual before operating this unit. Thoroughly
familiarize yourself with the controls and the proper use of
the equipment. Know how to stop the unit and disengage the
controls quickly.
• Children should never be allowed access to the equipment.
Adults should never operate the equipment without carefully
reading and understanding these instructions.
• Keep the area of operation clear of all persons, particularly
small children and pets.
• Exercise caution to avoid slipping or falling.
Preparation
• Thoroughly inspect the area where the equipment is to be
used and remove all doormats, sleds, boards, wires and
other foreign objects.
• Do not operate the equipment without wearing adequate
winter garments. Avoid loose fitting articles of clothing that
can become caught in moving parts. Wear footwear that will
improve footing on slippery surfaces.
• Do not attempt to clear snow from a gravel or crushed
rock surface. This product is intended for use only on
paved surfaces.
• Never attempt to make any adjustments while the motor
is running (except when specifically recommended by the
manufacturer).
• Always wear safety glasses or eye shields during operation
or while performing an adjustment or repair to protect your
eyes from foreign objects that may be thrown from the
machine.
Operation
• Do not put hands or feet near or under rotating parts. Keep
clear of the discharge opening at all times.
• Exercise extreme caution when operating on or crossing
gravel drives, walks or roads. Stay alert for hidden hazards
or traffic.
• After striking a foreign object, stop the motor. Thoroughly
inspect the cordless snow shovel for any damage, and repair
the damage before restarting and operating the cordless
snow shovel.
• If the unit should start to vibrate abnormally, stop the motor
and check the unit immediately to ascertain the cause.
Vibration is generally a sign of trouble.
• Stop the motor and remove the battery whenever you leave
the operating position, when transporting the unit, before
unclogging the rotor blade housing and when making any
repairs, adjustments or inspections to the unit.
• When cleaning, repairing or inspecting the cordless snow
shovel, make sure that all moving parts have come to a
complete stop before beginning work.
• Exercise extreme caution when operating on slopes.
• Never operate the cordless snow shovel without proper
guards and other safety devices in place and in proper
working order.
• Never direct the discharge toward people or areas where
property damage can occur. Keep children, pets and other
bystanders away from the work area.
• Do not overload the machine capacity by attempting to clear
snow at too fast a rate.
• Look behind and use care when backing up with the
cordless snow shovel.
• Never operate the cordless snow shovel without good
visibility or light. Always be sure of your footing, and keep
a firm hold on the handles. Walk, never run, with the unit.
Clearing a Clogged Rotor Housing
Hand contact with the rotating rotor blades inside the rotor
housing is the most common cause of injury associated
with cordless snow shovels. Never use your hands to clear a
clogged rotor housing.
To clear the rotor housing:
• Shut the motor off and remove the battery.
• Wait 10 seconds to be sure the rotor blades have come to a
complete stop.
• Always use a clean-out tool, not your hands, to free the
rotating blades.
Maintenance and Storage
• Check all fasteners at frequent intervals for proper tightness
to ensure that the equipment is in safe working condition.
• Always refer to the operator's manual for important details,
such as how to properly store your cordless snow shovel for
an extended period of time.
• Maintain or replace safety and instruction labels as needed.
• Run the machine a few minutes after throwing snow to
prevent the rotor blades from freezing.
4
Battery + Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only be
guaranteed if undamaged cells are used. Incorrect handling of
the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care
of high-performance batteries are the main factors responsible
for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the cordless snow shovel and
cause it to malfunction, which can lead to serious personal
injury.
mWARNING! Do not use a battery pack or appliance that
is damaged or modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in fire, explosion or risk
of injury.
Do not modify or attempt to repair the appliance or the battery
pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualified repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the
20V* ECOSHARP
®
lithium-ion battery pack only in its designated
20V* lithium-ion battery charger. Other types of chargers
present risk of fire, personal injury and damage. Do not wire
a battery pack to a power supply plug or car cigarette lighter.
Such misuse will permanently disable or damage the battery
pack.
• Avoid dangerous environments – Do not charge the battery
pack in rain, snow or in damp or wet locations. Do not use
the battery pack or charger in the presence of explosive
atmospheres (gaseous fumes, dust or flammable materials)
because sparks may be generated when inserting or
removing the battery pack, which could lead to a fire.
• Charge in a well-ventilated area – Do not block the charger
vents. Keep them clear to allow for proper ventilation. Do not
allow smoking or open flames near a charging battery pack.
Vented gases may explode.
NOTE: The safe temperature range for the battery is 41°F –
105ºF (5°C – 40.5°C). Do not charge the battery outside in
freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly wired
extension cord poses a risk of fire and electric shock. If
an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• 20V-lithium-ion battery charger is rated for 120 volt AC
only – The charger must be plugged into an appropriate
receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery charger
or battery pack manufacturer may result in risk of fire,
electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning or
maintenance. Do not allow water to flow into the charger. Use a
Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage. Toxic fumes
and materials are created when battery packs are burned.
• Do not crush, drop or damage battery packs – Do not use
the battery pack or charger if they have sustained a sharp
blow, been dropped, run over or have been damaged in any
way (i.e. pierced with a nail, hit with a hammer, stepped on,
etc.).
• Do not disassemble – Incorrect reassembly may pose a
serious risk of electric shock, fire or exposure to toxic battery
chemicals. If the battery or charger are damaged, contact an
authorized Snow Joe
®
+ Sun Joe
®
dealer or call All Season
Power customer service center at 1-866-225-9723 for
assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If a
damaged battery pack leaks battery chemicals, use rubber
or neoprene gloves to safely dispose of it. If skin is exposed
to battery fluids, wash the affected area with soap and
water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately flush with water for 20 minutes and
seek medical attention. Remove and dispose of contaminated
clothing.
5
• Do not short circuit – A battery pack will short circuit if a
metal object makes a connection between the positive and
negative contacts on the battery pack. Do not place a battery
pack near anything that may cause a short circuit, such as
paper clips, coins, keys, screws, nails and other metallic
objects. A short-circuited battery pack poses a risk of fire
and severe personal injury.
• Store your battery pack and charger in a cool, dry place –
Do not store the battery pack or charger where temperatures
may exceed 105°F (40.5°C), such as in direct sunlight or
inside a vehicle or metal building during the summer.
Information about the battery
1. The battery pack supplied with your cordless snow shovel
is only partially charged. The battery pack has to be
charged completely before you use the tool for the
first time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F
(25°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging process.
The battery pack must be replaced at the latest when
its capacity falls to just 80% of its capacity when new.
Weakened cells in an aged battery pack are no longer
capable of meeting the high power requirements needed for
the proper operation of your snow shovel,
and therefore pose a safety risk.
5. Do not throw battery packs into an open fire as this poses a
risk of explosion.
6. Do not ignite the battery pack or expose it to fire.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most common
cause of exhaustive discharge is lengthy storage or non-use
of partially discharged batteries. Stop working as soon
as the performance of the battery falls noticeably or the
electronic protection system triggers. Place the battery
pack in storage only after it has been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not apparent
externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suffered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suffers overloading and overheating, the
integrated protective cutoff will switch off the equipment for
safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more if
the protective cut-off has been activated. This may damage
the battery pack.
11. Use only original battery packs. The use of other batteries
poses a fire risk and may result in injuries or an explosion.
Information about the charger and the charg-
ing process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger to
a power supply with the voltage marked on the rating plate.
Never connect it to a different mains voltage.
2. Protect the battery charger and its cord from damage. Keep
the charger and its cord away from heat, oil and sharp
edges. Have damaged cords repaired without delay by a
qualified technician at an authorized Snow Joe
®
+ Sun Joe
®
dealer or call All Season Power customer service center at
1-866-225-9723.
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodified plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suffered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a fire.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suffered dangerous damage.
11. Do not use batteries that have suffered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing, cracking,
etc.).
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
6
Protection from environmental influences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and flammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads, overcharging
and exposure to direct sunlight will result in overheating and
cell damage. Never charge or work with batteries that have
been overheated – replace them immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 77°F (25°C). Protect the
battery pack, charger and cordless tool from humidity and
direct sunlight. Only place fully charged batteries in storage
(charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
7
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
The rotating part will continuously
run for several seconds after you
turn off the machine.
READ THE OPERATOR'S
MANUAL(S) – Read, understand
and follow all instructions in the
user manual(s) before attempting to
assemble and operate.
SAFETY ALERT – Indicates a
precaution, a warning or a danger.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
Keep bystanders and children a
safe distance (at least 11 yd/10 m)
away from the work area.
WARNING! Do not expose the unit
to rain or wet conditions. Keep
dry.
CAUTION! Beware of stones and
other foreign objects that could be
thrown from the appliance.
DANGER! Cutting/dismemberment
hazard - Keep hands away from the
rotating auger. Do not use hands to
unclog rotor housing. Stop motor
before removing debris.
DANGER! Cutting/dismemberment
hazard - Keep feet away from the
rotating auger.
Symbols Symbols
Descriptions
Descriptions
Indoor use only. Only use
battery charger indoors.
Do not use hands to unclog chute.
Keep hands, feet and clothing
away from the rotating auger to
avoid injury.
Wear safety gloves during use to
protect hands.
Wear safety footwear at all times to
provide protection against objects
that may accidentally fall on feet.
8
Know Your Cordless Snow Shovel
Read the owner’s manual and safety rules carefully before operating your cordless snow shovel. Compare the illustration
below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this
manual for future reference.
Technical Data
Motor ............................................................................. Brushless Motor
Battery Voltage Max* ............................................................... 20V D.C.
Battery Capacity ........................................................................... 4.0 Ah
Charger Input ...................................................... 120 V
~
60 Hz 75 W
Charger Output ............................................................20V D.C. 0.75 A
Charge Time Max ................................................................... 5 – 6 hrs
No Load Speed .....................................................................21200 rpm
Rotor .....................................................................2-blade paddle auger
Clearing Width ................................................................. 10 in. (25 cm)
Depth of Snow Cut .........................................................5 in. (12.7 cm)
Throw Distance Max ...................................................... 18 ft (5.48 m)
Product Dimensions ..................................... 13 in. x 6.3 in. x 46.5 in.
(33 cm x 16 cm x 118 cm)
Net Weight ..................................................................11.8 lbs (5.37 kg)
(Snow shovel with two 4.0 Ah batteries)
DISCLAIMER: *Initial no-load voltage, when fully charged, peaks at 20 Volts; nominal voltage under typical load is 18 volts.
1. Upper handle
2. Safety switch
3. Battery compartment
4. ON/OFF trigger switch
5. Auxiliary handle
6. Handle knob
7. Middle pole
8. Push button
9. Push button for battery indicator
10. Battery indicator
11. ECOSHARP
®
20V lithium-ion
battery (X20-BATT-4A)
12. Telescoping adjustment knob
13. Lower pole
14. Directional chute control
15. Charger plug
16. 20V lithium-ion battery charger
17. Motor housing
18. Shovel auger
1
3
6
5
15
17
18
16
4
2
7
12
13
14
11
10
8
9
9
Unpacking
Carton Contents
• Cordless snow shovel upper pole assembly
• Cordless snow shovel lower pole assembly
• Middle pole with auxiliary handle
• Joint-fixing knob and bolt
• 20V* ECOSHARP
®
lithium-ion battery (2)
• 20V* lithium-ion battery charger
• Manual
1. Carefully remove the cordless snow shovel and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you find damaged or
missing parts, DO NOT return the unit to the store. Please
call All Season Power customer service center at 1-866-
225-9723.
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless snow
shovel. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils or small
parts. These items can be swallowed and pose a suffocation
risk!
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely sealed and maintenance free.
mWARNING! Before first use, the battery requires at least
5 – 6 hrs charge time to be fully charged. When the battery is at
low capacity, recharge again before resuming operation.
Battery Charge Level Indicator
The equipment is powered by a lithium-ion battery.
The battery pack is completely sealed and maintenance free.
There are 4 indicator lights: 25%, 50%, 75%, 100%.
Battery Indicator Lights
The battery features 4 LED indicator lights to show the
remaining charge:
• 1 light on – 25% charge
• 2 lights on – 50% charge
• 3 lights on – 75% charge
• 4 lights on – 100% (fully charge)
Charger Operation
m
WARNING! Charge only 20V* ECOSHARP
®
lithium-
ion battery packs with its compatible 20V* lithium-ion battery
charger. Other types of batteries may cause personal injury and
damage.
To reduce the risk of electric shock, do not allow water to flow
into the charger's AC/DC plug.
When to Charge the ECOSHARP
®
Lithium-
Ion Battery
NOTE: The ECOSHARP
®
lithium-ion battery packs do not
develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the battery
pack before placing it into the charger.
•Use the battery charge indicator lights to determine when to
charge your ECOSHARP
®
lithium-ion battery pack.
•You can "top-off" your battery pack's charge before starting a
big job or after a long day of use.
Charging the Battery
1. Press the push lock buttons on the battery to pull the
battery pack out of the equipment (Fig. 1).
Fig. 1
Push lock button
10
2. Check that the mains voltage matches the rating on
the battery charger. Plug the charger adapter into an
appropriate AC power outlet, then connect the charger plug
to the battery’s charge socket to begin charging (Fig. 2).
The charger light will turn red while charging and change
to green once fully charged. Unplug the charger once
charging is complete.
3. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when you
notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the battery.
Assembly
Connecting the Poles
1. Raise the handle section of the telescoping pole until it is
level with the lower part of the pole (Fig. 3).
2. Align the groove at the connection point, then insert the
upper part of the telescoping pole into the connector of the
lower part (Fig. 4).
3. Rotate the knob counter-clockwise until it is fully tightened
and securely fixed (Fig. 5).
Fig. 2
Red light - Charging
Green light - Fully Charged
Handle
Lower Pole
Fig. 3
Fig. 4
Upper Pole
Lower Pole
Fig. 5
11
Extending the Poles
1. Loosen the height adjustment knob on the telescoping pole
by turning it clockwise (Fig. 6).
2. Extend the pole to the desired height (Fig. 7).
3. Tighten the knob counter-clockwise to secure the pole in
place (Fig. 8).
Operation
m
WARNING! Keep the area to be cleared free of stones,
toys or other foreign objects that the rotor blades might pick up
and throw. Such items could be covered by snow and are easy
to overlook, so be sure to conduct a thorough inspection of the
area before beginning work.
Starting the Machine
1. Slide the battery down in the battery compartment until it
clicks to lock it into position (Fig. 9).
2. To start the cordless snow shovel, push and hold the safety
lock switch on the side of the handle grip with your thumb
and then squeeze the trigger switch with your fingers. Once
the machine powers on, you can release the safety lock
switch and proceed with operation (Fig. 10).
3. To stop the cordless snow shovel, release the trigger
switch.
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Battery
Battery
compartment
Fig. 10
Trigger switch
Safety lock switch
12
Handle Adjustment
To adjust the position of the auxiliary handle, follow the
instructions below:
1. Stop the machine and remove the battery. Wait until the
blade comes to a complete stop.
2. Loosen handle knob slightly and adjust auxiliary handle as
needed to desired position. Retighten handle knob securely
(Fig. 11).
3. Insert the battery and resume working.
NOTE: In order to prevent the auxiliary handle from moving
around or sliding on the pole, be sure to tighten securely.
Direction Control Adjustment
To adjust the angle of direction, follow the instruction below:
1. Stop the machine and remove the battery. Wait until the
blade comes to a complete stop.
2. Turn the control to the left or right; the adjustable angle is
45° (Fig. 12).
Operating Tips
• Start the cordless snow shovel. Push the shovel forward
at a comfortable rate, yet slow enough to clear the path
completely. The clearing width of the snow shovel and the
depth of snowfall should dictate your forward speed.
• Direct the snow discharge to the right or to the left using
the directional chute control. Turn it right to go left and turn
it left to go right (Fig.13).
• To remove snow most efficiently, throw the snow downwind
and slightly overlap each swath.
• If you need to clear snow from a crushed rock or gravel
surface, push down on the handle to keep the scraper
blade clear of any loose material that the rotor blades could
throw.
• This cordless snow shovel cuts a path 10 in. (25 cm) wide.
• When clearing deeper drifts, hold the cordless snow shovel
by the upper and auxiliary handles and use a swinging or
sweeping motion.
• Remove the battery after using the cordless snow shovel.
Hang the shovel so it will not be misplaced or damaged.
Handle knob
Fig. 11
Auxiliary
handle
Fig. 12
Fig. 13
Directional chute control
Vanes
13
Maintenance
To order genuine replacement parts or accessories for the Snow
Joe
®
X20-SNOW-4AX2 cordless snow shovel, please visit
shopjoe.com or contact All Season Power customer service
center at 1-866-225-9723.
Proper Care for Battery + Charger
mWARNING! To reduce the risk of injury, always unplug the
charger and remove the battery pack from the charger before
performing any maintenance task. Never disassemble the battery
pack or charger. Contact your Snow Joe
®
+ Sun Joe
®
dealer or
All Season Power customer service center for ALL repairs.
1. To reduce the risk of injury and damage, never immerse
your battery pack or charger in liquid or allow any liquid to
flow inside these components.
2. Clean out dust and debris from charger vents and electrical
contacts by blowing with compressed air.
3. Use only mild soap on a damp cloth to clean the battery
pack and charger, keeping away from all electrical contacts.
Certain cleaning agents and solvents are harmful to plastics
and other insulated parts. Some of these include gasoline,
turpentine, lacquer thinner, paint thinner, chlorinated
cleaning solvents, ammonia and household detergents
containing ammonia. Never use flammable or combustible
solvents around battery packs, battery chargers or tools.
4. The 20V lithium-ion battery charger has no serviceable
parts.
Lubricating the Cordless Snow Shovel
This cordless snow shovel does not need lubrication. All
bearings are lubricated at the factory for the life of the product.
Storage
1. Examine the cordless snow shovel thoroughly for worn,
loose or damaged parts. Should you need to repair or
replace a part, contact an authorized Snow Joe
®
+ Sun Joe
®
dealer or call All Season Power customer service center at
1-866-225-9723 for assistance.
2. Remove the battery from the cordless snow shovel before
storing.
3. Store the cordless snow shovel indoors in a locked, dry
place out of the reach of children to prevent unauthorized
use or damage.
Battery + Charger Off-Season Storage
1. Do not expose your battery pack or charger to water, rain or
allow them to get wet. This could permanently damage the
charger and the battery pack. Do not use oil or solvents to
clean or lubricate your battery pack as the plastic casing
can become brittle and crack, causing a serious risk of
injury.
2. Store the battery pack and charger at room temperature
away from moisture. Do not store in damp locations where
corrosion of terminals may occur. As with other battery
pack types, permanent capacity loss can result if the pack
is stored for long periods of time at high temperatures (over
120
º
F/49
º
C).
3. ECOSHARP
®
lithium-ion battery packs maintain their charge
during storage longer than other battery pack types. As a
general practice, it is best to unplug the battery charger and
remove the battery pack when they are not in use. Recharge
the battery pack every 6 months to 50% capacity (2 lights
on) during off-season storage to maintain optimal battery
performance.
Battery Caution + Disposal
Always dispose of your battery pack according to federal, state,
and local regulations. Contact a recycling agency in your area
for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover the
terminals to prevent the battery pack from shorting, which could
cause a fire or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead or completely discharged. When burned, toxic fumes and
materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual for
specific information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as indicated
in the battery compartment or manual, may shorten the life
of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc) or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in fire.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Service and Support
If your Snow Joe
®
X20-SNOW-4AX2 cordless snow shovel
requires service or maintenance, please call All Season Power
customer service center at 1-866-225-9723.
14
Model and Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
X20-SNOW-4AX2
20V lithium-ion battery
charger
Federal Communications Commission
(FCC)
mWARNING! Any changes or modifications to this
unit not expressly approved by the party responsible
for compliance could void the user's authority to operate
the equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in
a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help
15
Optional Accessories
m
WARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use replacement
parts or accessories that are not intended for use with this cordless snow shovel. Contact All Season Power if you are unsure
whether it is safe to use a particular replacement part or accessory with your cordless snow shovel. The use of any other attachment
or accessory can be dangerous and could cause injury or mechanical damage.
20V* ECOSHARP
®
4.0 Ah Lithium-Ion Battery
20V* ECOSHARP
®
5.0 Ah Lithium-Ion Battery
X20-BATT-4A
X20-BATT-5A
ModelAccessories Item
1
2
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
. Accessories can be ordered
online at shopjoe.com or via phone by contacting All Season Power customer service center at 1-866-225-9723.
R1_09222025
OUR CUSTOMER PROMISE + LIMITED WARRANTY
OUR WARRANTY:
All Season Power warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when
used for ordinary household use for a period of one year from the date of purchase or delivery by the original, end-user purchaser when
purchased from All Season Power or from one of All Season Power’s authorized sellers with proof of purchase. Because All Season Power
is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not
cover Products purchased from unauthorized sellers. If you have any questions about how to buy from an authorized seller, chat with us at
shopjoe.com/support or call us at 1-866-225-9723. If your Product does not work or there’s an issue with a specific part that is covered
by the terms of this Warranty, All Season Power will elect to either (1) send you a free replacement part, (2) replace the Product with a new
or comparable product (which may include a refurbished, like-new product) at no charge, or (3) repair the Product. How cool is that!
PRODUCT REGISTRATION:
All Season Power strongly encourages you to register your Product. You can register online at shopjoe.com/register, by chatting with us at
shopjoe.com/support
or calling our Customer Service Department at 1-866-225-9723. Failure to register your Product will not diminish your
warranty rights. However, registering your Product will allow All Season Power to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by All Season Power to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
shopjoe.com or by calling 1-866-225-9723.
We encourage you to use CERTIFIED AUTHENTIC Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
+ Auto Joe
®
replacement parts + accessories. Damage
caused by the use of any other parts + accessories on your Product will not be covered under the warranty. Genuine parts + accessories
can be found and purchased here by entering the model number of your product.
ABOVE ALL ELSE, All Season Power, LLC (“All Season Power”) is dedicated to you, our customer. We strive to make your experience as
pleasant as possible. Unfortunately, there are times when a Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
or Auto Joe
®
product (“Product”) does not
work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have
a Limited Warranty (“Warranty”) for our Products.
When you register your powered or non-powered Product with All Season Power at shopjoe.com/register, you will receive an additional
90 days of warranty coverage. In addition, you will have the option of purchasing extended warranty coverage beyond the standard 1-year
manufacturer’s warranty. Choose from two, three, or four years of extended coverage through Extend, Inc. Additional charges apply. When
you Go With Joe
®
, you’re not just buying an extended warranty; you’re buying total peace of mind to know that you can rely on our top-notch
tools, top-tier customer support, complete product coverage + no hassle return policy. Chat with us at shopjoe.com/support or call us at
1-866-225-9723 7 days a week 10AM-6PM EST. We’ve got you covered!
There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON
BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from State to State. This warranty supersedes those printed in product manuals.
EN
R
shopjoe.com
