USER MANUAL
MaxiCOM Ultra Lite
i
Trademarks
Autel
®
, MaxiCOM
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
, MaxiRecorder
®
, and
MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States, and other countries. All other marks are trademarks or
registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in
any form or by any means electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including lost profits) as a result of using this product.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
pro.autel.com
www.autel.com
1-855-288-3587 (North America)
+86 (0755) 8614-7779 (China)
For technical assistance in all other markets, please refer to Technical Support in this
manual.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are numerous procedures, techniques, tools, and parts required for servicing
vehicles, as well as the skills of the person doing the work. Because of the vast number
of test applications and variations in the products that can be tested with this equipment,
we cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician's responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or the
vehicle being tested.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of at the time of publication.
Autel cannot know, evaluate or advise you in regards of all possible hazards. You must
be certain that any condition or service procedure encountered does not jeopardize your
personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc., away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition wires,
and spark plugs. These components create hazardous voltages when the engine is
running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, and free from oil, water, and grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostics procedures and precautions. Failure to do so may result in personal
injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.
iv
CONTENTS
1 USING THIS MANUAL ................................................................................................... 1
1.1 CONVENTIONS ........................................................................................................ 1
2 GENERAL INTRODUCTION .......................................................................................... 3
2.1 MAXICOM TABLET ................................................................................................. 3
2.2 MAXIFLASH VCI — VEHICLE COMMUNICATION INTERFACE ......................................... 8
2.3 ACCESSORIES KIT ................................................................................................ 10
3 GETTING STARTED .................................................................................................... 13
3.1 POWER UP .......................................................................................................... 13
3.2 POWER DOWN ..................................................................................................... 16
4 DIAGNOSTICS ............................................................................................................. 18
ESTABLISH VEHICLE COMMUNICATION AND SELECTION ............................................18
CONTROL UNIT..................................................................................................29
ECU INFORMATION...............................................................................................31
TROUBLE CODES..................................................................................................31
LIVE DATA ...........................................................................................................33
ACTIVE TEST........................................................................................................40
SPECIAL FUNCTIONS .............................................................................................40
PROGRAMMING AND CODING ..................................................................................41
GENERIC OBDIIOPERATIONS..........................................................................43
DIAGNOSTICS REPORT......................................................................... 47
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
EXIT DIAGNOSTICS.................................................................................51
5 SERVICE......................................................................................................................51
5.1
OIL RESET SERVICE .............................................................................................51
v
5.2
5.3
5.4
5.5
ELECTRIC PARKING BRAKE (EPB) SERVICE ............................................................52
TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE ........................................52
BATTERY MANAGEMENT SYSTEM (BMS) SERVICE...................................................52
STEERING ANGLE SENSOR (SAS) SERVICE ............................................................54
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6 DATA MANAGER.........................................................................................................55
6.9
VEHICLE HISTORY.................................................................................................56
WORKSHOP INFORMATION ................................................................................... .58
CUSTOMER ..........................................................................................................58
IMAGE ................................................................................................................ 59
CLOUD REPORT ...................................................................................................61
PDF FILES ..........................................................................................................61
REVIEW DATA ......................................................................................................61
DATA LOGGING ....................................................................................................62
UNINSTALL APPS ..................................................................................................62
7 SETTINGS....................................................................................................................63
7.1
OPERATIONS........................................................................................................63
9.1
9.2
9.3
9.4
8 UPDATE .......................................................................................................................68
9 VCI MANAGER ............................................................................................................69
9.5
WI-FI CONNECTION ..............................................................................................69
VCI BLUETOOTH PAIRING......................................................................................70
BAS BLUETOOTH PAIRING ....................................................................................71
VCI UPDATE ........................................................................................................71
BAS UPDATE.......................................................................................................72
10 BATTERY TEST ...........................................................................................................73
MAXIBAS BT506 TESTER.....................................................................................7
10.1
4
vi
10.2
10.3
10.4
TEST PREPARATION ..............................................................................................75
IN-VEHICLE TEST ..................................................................................................76
OUT-VEHICLE TEST...............................................................................................82
11 SUPPORT ....................................................................................................................84
11.1
11.2
11.3
11.4
MY ACCOUNT......................................................................................................84
TRAINING.............................................................................................................85
DATA LOGGING ....................................................................................................85
FAQ DATABASE ...................................................................................................85
12 REMOTE DESKTOP....................................................................................................86
12.1
OPERATIONS........................................................................................................86
18.1
18.2
18.3
13 QUICK LINK.................................................................................................................88
14 MAXIVIEWER...............................................................................................................89
15 MAXIVIDEO..................................................................................................................91
16 USER FEEDBACK.......................................................................................................92
17 AUTEL USER CENTER ...............................................................................................93
18 MAINTENANCE AND SERVICE..................................................................................95
18.4
MAINTENANCE INSTRUCTIONS ............................................................................ 95
TROUBLESHOOTING CHECKLIST ........................................................................... 95
ABOUT BATTERY USAGE ..................................................................................... 96
SERVICE PROCEDURES ....................................................................................... 97
19 COMPLIANCE INFORMATION..................................................................................100
20 WARRANTY...............................................................................................................102
19
12-MONTH LIMITED WARRANTY............................................................................102
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may make reference to modules and optional
equipment that are not included in your system.
1.1 Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
1.1.2 Notes and Important Messages
1.1.2.1 Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
1.1.2.2 Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.
1.1.3 Hyperlinks
Hyperlinks are available in electronic documents. Blue text indicates a selectable
hyperlink, a website link or an email address link.
1.1.4 Illustrations
1.1.5
Illustrations used in this manual are samples, and the actual testing may vary for each
vehicle being tested. Observe the menu titles instructions to make correct option
selection.
Procedures
An arrow icon indicates a procedure.
2
Example:
To power down the MaxiCOM tablet
1. Press and hold the Power/Lock button.
2. Tap Power Off.
3. Tap OK.
3
2 General Introduction
There are two main components to the MaxiCOM system:
MaxiCOM Tablet — the central processor and monitor for the system.
MaxiFlash VCI — Vehicle Communication Interface.
2.1
This manual he construction and operation of these devices and how they work
together to deliver diagnostics solutions.
MaxiCOM Tablet
1.
2.
3.
4.
2.1.1 Function Deiptions
5.
Figure 2-1 MaxiCOM Tablet, Front View
12.7" TFT-LCD Capacitive
Ambient Light Sensor — detects ambient light brightness
Power LED — refer to Table 2-1 Power LED for details Front
Camera
Built-in Microphone
4
LED Color Deiption
Power
Green
Lights green when the tablet is charging and the
battery level is above 90%.
Lights green when the tablet is powered on and the
battery level is above 15%.
Yellow
Lights yellow when the tablet is charging and the battery
level is below 90%.
Red
Lights red when the tablet is powered on and the battery
level is below 15%.
Figure 2-2 MaxiCOM Tablet, Back View
6. Docking Station Port
7. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet
8. Speaker
9. Rear Camera
10. Camera Flash
Figure 2-3 MaxiCOM Tablet, Top View
5
Figure 2-4 Docking Station
1. DC Power Port — connects to the AC/DC adapter for power supply
2. Charging Dock — holds the tablet for optimum viewing and convenient charging
11. Mini USB Port — cannot be used with the USB Port simultaneously
12. USB Port
13. USB Port
14. Micro SD Card Slot
15. HDMI (High-Definition Multimedia Interface) Port
16. Head Phone Jack
17. DC Power Supply Input Port
18. Power/Lock Button — long press to turn the tablet on/off
3. Status Indicator
NOTE
The Indicator displays differently in response to the tablet status below:A. Green
— battery power of the tablet is sufficient (≥90%)
B. Yellow — battery level is above 14% but below 90%
C. Red — battery level is below 14%
Ensure the charging dock is clear of any small metal or other conductive parts to avoid
short circuit damage to the charger and the tablet.
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal battery pack
AC/DC power supply
Vehicle utility power port
6
IMPORTANT
Do not charge the battery when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).
2.1.2.1 Internal Battery Pack
The tablet can be powered with its internal rechargeable battery pack, which if fully
charged can provide sufficient power for about 8 hours of continuous operation.
2.1.2.2 AC/DC Power Supply — using power adapter or docking station
The tablet can be powered from an electrical outlet using the AC/DC power adapter or
docking station. The AC/DC power supply also charges the internal battery pack.
2.1.2.3 Vehicle Utility Power Port
The tablet can be powered from any utility power port on the test vehicle through a direct
cable connection. The vehicle power cable connects to the DC power supply port on the
top side of the tablet.
2.1.3 Technical Specifications
Table 2-2 Tablet Specifications
Item
Deption
Operating System Android 7.0
Processor
Octa-core processor (2.3 GHz Quad-core + 1.7 GHz
Quad-core)
Memory
4 GB RAM & 256 GB on-board memory
Display
12.7-inch TFT-LCD with 2732 x 2048 resolution &
capacitive
Connectivity
Wi-Fi x 2 (802.11 a/b/g/n/ac 2 x 2 MIMO)
Bluetooth V.5.0 + EDR
GPS
USB 2.0 (two USB host Type A, one USB mini
device)
HDMI 2.0
SD card (supports up to 256 GB)
Camera
Rear: 16 megapixel, autofocus with flashlight
Front: 5.0 megapixel
7
Item
Deiption
Sensors
Gravity accelerometer
Ambient Light Sensor (ALS)
Audio
Input/Output
Microphone
Dual speakers
3-band 3.5 mm stereo/standard headset jack
Power and Battery
18,000 mAh 3.8 V lithium-polymer battery
Charging via 12 V AC/DC power supply with the
temperature between 0 °C and 45 °C
Input Voltage
12 V/3 A Adapter
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
−20 to 60 °C (−4 to 140 °F)
Dimensions (WxHxD)
366.5 mm (14.43") x 280.9 mm (11.06") x 34 mm (1.34")
Weight
2.18 kg (4.81 lb.)
Protocols
PLC J2497, ISO-15765, SAE-J1939, ISO-14229 UDS,
SAE-J2411 Single Wire Can (GMLAN), ISO-11898-2,
ISO-11898-3, SAE-J2819 (TP20), TP16, ISO-9141,
ISO-14230, SAE-J2610 (Chrysler SCI), UART Echo
Byte, SAE-J2809 (Honda Diag-H), SAE-J2740 (GM
ALDL), SAE-J1567 (CCD BUS), Ford UBP, Nissan DDL
UART with Clock, BMW DS2, BMW DS1, SAE J2819
(VAG KW81), KW82, SAE J1708, SAE-J1850 PWM
(Ford SCP), SAE-J1850 VPW (GM Class2), ISO 13400,
CAN FD
8
2.2 MaxiFlash VCI — Vehicle Communication Interface
Figure 2-5
2.2.1 Function Deiptions
MaxiFlash VCI Programming Device
1. DC Power Supply Input Port
2. Vehicle Data Connector
3. Ethernet Port
4. Vehicle LED
Flashes green when the device is communicating with the vehicle system
5. Connection LED
Lights solid green when the device is properly connected with the tablet via the
USB cable
Lights solid cyan (blue/green) when connected via Wi-Fi
Lights solid blue when connected via wireless Bluetooth connection
6. Power LED
Lights solid green when powered on
Flashes red when VCI is upgrading
Lights solid red when system failure occurs
Lights yellow automatically at power up when VCI is self-testing
7. USB Port
9
IMPORTANT
Do not disconnect the programming device while the vehicle LED status light is on! If the
flash programming procedure is interrupted while the vehicle's ECU is blank or only
partially programmed, the module may be unrecoverable.
2.2.1.1 Programming Capability
The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming
interface device. Using the updated OEM software, it is capable of replacing the existing
software/firmware in the Electronic Control Units (ECU), programming new ECUs and
fixing software-controlled drivability issues and emission issues.
2.2.1.2 Communication Capability
The MaxiFlash VCI supports Bluetooth (BT), Wi-Fi, and USB communications. It can
transmit vehicle data to the tablet with or without a cable connection. In open areas, the
working range of the transmitter through Bluetooth communication is up to 328 feet
(about 100 m). The working range of 5G Wi-Fi is up to 164 feet (50 m). If the signal is
lost due to being taken out of range, communication will be restored once the tablet is
within range.
2.2.2 Power Sources
The VCI can receive power from the following sources:
Vehicle power
AC/DC power supply
2.2.2.1 Vehicle Power
The VCI operates on 12/24 Volt vehicle power, which receives power via the vehicle data
connection port. The device powers on whenever it is connected to an OBDII/EOBD
compliant Data Link Connector (DLC). For non OBDII/EOBD compliant vehicles, the
device can be powered from an auxiliary power outlet adapter or other suitable power
port on the test vehicle using the auxiliary power cable.
2.2.2.2 AC/DC Power Supply
The VCI can be powered from a wall socket using the AC/DC power adapter.
10
2.2.3 Technical Specifications
Table 2-3 MaxiFlash VCI Specifications
Item
Deiption
Communications
Bluetooth V2.1 + EDR
USB 2.0
Wi-Fi 5G
Ethernet
Wireless Frequency
5 GHz
Input Voltage Range 12 V DC to 24 V DC
Supply Current
170 mA @12 V DC
100 mA @ 24 V DC
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
−20 to 60 °C (−4 to 140 °F)
Dimensions (L x W x H)
149 mm (5.87") x 86 mm (3.38") x 35 mm (1.28")
Weight
0.29 kg (0.64 lb.)
2.3 Accessories Kit
2.3.1 Main Cable
The VCI can be powered through the Autel Main Cable V2.0 (the V2.0 icon can be seen
on the cable) when connected to an OBDII/EOBD compliant vehicle. The Main Cable
connects the VCI to the vehicle's Data Link Connector (DLC), through which the VCI can
transmit vehicle data to the tablet.
Figure 2-6 Main Cable V2.0
11
NOTE
MaxiFlash VCI can be connected by the Autel Main Cable V2.0 only. DO NOT use other
Autel main cables to connect the MaxiFlash VCI.
2.3.2 OBDI-Type Adapters (Optional)
The optional OBDI-type adapters are for Non-OBDII vehicles. The adapter used depends
on the type of vehicle being tested. The most common adapters are shown below.
Benz-14
Chrysler-16
BMW-20
Nissan-14
Kia-20
Fiat-3
PSA-2
Mazda-17
Volkswagen/
Audi-2+2
Benz-38
Mitsubishi/
Hyundai-12+16
2.3.3 Accessories
Autel USB Cable V2 (the V2 icon can be seen
on the cable)
Connects the tablet to the VCI unit.
AC/DC External Power Adapter
Connects the tablet to the external DC power port
for power supply.
12
Auxiliary Power Outlet Adapter
Supplies power to the tablet or the VCI through
connection to the vehicle’s auxiliary power outlet,
as some non-OBDII vehicles cannot provide power
via the DLC connection.
Clamp Cable
Supplies power to the tablet or the VCI through
connection to the vehicle battery.
Light Fuse x2
A safety device for the auxiliary power outlet
adapter.
USB to Ethernet Adapter
Network connection function can be realized
through this device.
18
4 Diagnostics
The Diagnostics application can access the electronic control module of multiple vehicle
control systems, including but not limited to the engine, transmission, anti-lock brake
system (ABS), and airbag system (SRS).
4.1 Establish Vehicle Communication and Selection
4.1.1 Establish Vehicle Communication
The Diagnostics operations require connecting the MaxiCOM tablet to the test vehicle
through the VCI using the Main Cable V2.0 (Use the applicable OBDI-type adapter if
needed). To establish proper vehicle communication with the tablet, you need to perform
the following steps:
Connect the VCI to the vehicle's DLC for both communication and power source.1.
2. Connect the VCI to the tablet via Bluetooth pairing, Wi-Fi or USB connection.
4.1.1.1 Vehicle Connection
The method used to connect the VCI to a vehicle's DLC depends on the vehicle's
configuration as follows:
A vehicle equipped with an On-board Diagnostics Two (OBDII) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.
A vehicle not equipped with an OBDII management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through the
auxiliary power outlet or a connection to the vehicle battery.
OBDII Vehicle Connection
This type of connection only requires the main cable without any additional adapter.
To connect to an OBDII vehicle
1.
Connect the cable's 16-pin male adapter to the vehicle's DLC, which is generally
located under the vehicle dashboard.
19
NOTE
The vehicle's DLC is not always located under the dashboard. Refer to the user manual
of the test vehicle for additional connection information.
Non-OBDII Vehicle Connection
This type of connection requires both the main cable and a required OBDI adapter for
the specific vehicle being serviced.
There are three possible scenarios for Non-OBDII vehicle connection:
DLC connection supplies both communication and power.
DLC connection supplies communication and power is to be supplied via the
vehicle’s auxiliary power outlet.
DLC connection supplies communication and power is to be supplied via connection
to the vehicle battery.
To connect to a Non-OBDII Vehicle
1.
2.
NOTE
Locate the required OBDI adapter and connect its 16-pin jack to the main
cable's male adapter.
Connect the attached OBDI adapter to the vehicle's DLC.
Some vehicles may have more than one adapters or may have test leads instead of an
adapter. Make the proper connection to the vehicle DLC as required.
To connect the auxiliary power outlet adapter
1. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port on the device.
2. Connect the male connector of the auxiliary power outlet adapter to the vehicle’s
auxiliary power outlet.
To connect the clamp cable
1. Connect the tubular plug of the clamp cable to the male connector of the
auxiliary power outlet adapter.
Figure 4-1 Connect the Clamp Cable
20
2. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port of the VCI.
3. Connect the clamp cable to the vehicle's battery.
NOTE
After the VCI is successfully connected to the vehicle, the Power LED on the VCI lights,
and a beeping sound will be heard.
4.1.1.2 VCI Connection
After the VCI is properly connected to the vehicle, the Power LED on the VCI lights solid
green, and is ready to establish communication with the tablet.
The VCI device supplied with the MaxiCOM Ultra Lite tool kit supports three
communication methods with the tablet: Bluetooth, Wi-Fi, and USB.
Bluetooth Connection
In open areas, the working range for Bluetooth (BT) communication is about 328 feet
(100 m), giving technicians greater mobility to perform vehicle diagnosis from anywhere
in the repair shop.
To expedite multi-vehicle diagnostics, more than one VCIs can be used in busy repair
shops enabling technicians to quickly pair (via Bluetooth) their diagnostics tablets to each
VCI separately and therefore eliminating the need to physically connect the VCI to each
vehicle.
To pair the tablet with the VCI via Bluetooth
NOTE
Power up the tablet.
Select the VCI Manager
1.
2. application from the MaxiCOM Job Menu.
If no VCI is found, this may indicate that the signal strength is too weak to be detected.
Reposition the VCI and remove all possible objects that may cause signal interference.
Tap the Refresh button at the top-right corner to rescan for the VCI.
4. Typically, the VCI name appears as “Maxi” suffixed with the VCI serial number.
Select the VCI for pairing. (If more than one VCI is used in the shop, ensure the
correct VCI is selected to pair.)
5. When pairing is successful, the connection status reads “Connected.”
6. The VCI icon on the tablet navigation bar on the bottom appears as a green
circle BT icon when the tablet and the VCI are connected.
Refer to VCI Bluetooth Pairing for additional information.
21
Wi-Fi Connection
The VCI supports 5 GHz Wi-Fi connection. In open areas, the working range of 5G Wi-
Fi communication is up to 164 feet (50 m).
To pair the tablet with the VCI via Wi-Fi
1.
2.
3.
4.
5.
6.
Power up the tablet.
Select the VCI Manager application from the MaxiCOM Job Menu.
Select Wi-Fi from the connection mode list. Tap the Wi-Fi toggle to turn it ON.
The tablet automatically scans for VCIs available for Wi-Fi connection.
Available VCIs are listed in the Settings section on the right sideTypically, the
VCI name appears as “Maxi” suffixed with the VCI serial number. Select the
required device for connection.
When pairing is successful, the connection status reads “Connected.”
The VCI icon on the tablet navigation bar at the bottom appears as a green
circle Wi-Fi icon when the tablet and the VCI are connected.
NOTE
Refer to Wi-Fi Connection for additional information.
USB Cable Connection
The USB cable connection is a simple and quick way to establish communication
between the tablet and the VCI. After properly connecting the USB cable from the tablet
to the VCI, the VCI navigation button at the bottom bar of the appears as a green circle
USB icon and the connection LED on the VCI lights solid green, indicating the
connection between the devices is successful.
The MaxiCOM diagnostics platform is now ready to perform vehicle diagnosis.
Since the USB connection provides the most stable communication and is therefore the
recommended communication method between the tablet and VCI when operating ECU
programming or coding. The USB communication method will take priority over other
communication methods.
4.1.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI, an error message appears. An error
message indicates the tablet is not communicating with the VCI. Troubleshoot the
error by performing the following steps:
Ensure the VCI is powered on.
When using the wireless connection, ensure the network is configured correctly
and the proper device has been connected.
If the tablet loses communication abruptly during the diagnosis, ensure no
22
objects are causing signal interference.
Ensure the VCI is properly positioned with its front-side up.
Move the tablet closer to the VCI. If using the wired connection, ensure the
cable is securely attached to the VCI.
Ensure the VCI communication mode is lit for the selected communication type:
Bluetooth, Wi-Fi, or USB.
B. If the VCI is unable to establish a communication link, troubleshooting instructions
will appear. Possible causes for the communication error include:
The VCI is unable to establish a communication link with the vehicle.
A vehicle system has been selected for diagnosis that is not supported by the
vehicle.
There is a loose connection.
There is a blown vehicle fuse.
The vehicle or the data cable has a wiring fault.
There is a circuit fault in the data cable or adapter.
The vehicle identification is incorrectly entered.
4.1.2 Getting Started
Prior to first use of the Diagnostics application, ensure the VCI is properly connected to
and is communicating with the tablet. See Establish Vehicle Communication.
4.1.2.1 Vehicle Menu Layout
When the VCI is properly connected to the vehicle, and paired to the tablet, the platform
is ready to start vehicle diagnosis. Tap the Diagnostics application button on the
MaxiCOM Job Menu, the Vehicle Menu displays.
23
1. Top Toolbar Buttons
2. Automobile Manufacturer Buttons
Table 4-1 Top Toolbar
Top toolbar Buttons
The operations of the Toolbar buttons at the top of the are listed
Buttons
Button
Name
Deiption
Home
Returns to the MaxiCOM Job Menu.
VID
Opens a dropdown list.
Tap Auto Detect for auto VIN detection.
Tap Manual Input to enter a VIN code or
license number manually.
Tap Scan VIN/License to scan the VIN
code/license number using the built-in camera.
All
Displays all the vehicle makes in the vehicle menu.
Favorites
Displays user-selected favorite vehicle makes.
History
Displays your saved vehicle historical records. This
option provides direct access to previously tested
vehicle records. See Vehicle History.
America
Displays the American vehicle menu.
24
Button
Name
Deiption
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
China
Displays the Chinese vehicle menu.
Cancel Tap to exit the search or cancel an operation.
Automobile Manufacturer Buttons
The Automobile Manufacturer buttons display the various vehicle brands. Select an
automobile manufacturer button after the VCI is properly connected to the test vehicle to
start a diagnostics session.
4.1.3 Vehicle Identification
The MaxiCOM diagnostics system supports five methods of Vehicle Identification.
1. Auto VIN Scan
2. Manual Input
3. Scan VIN/License
4. Automatic Selection
5. Manual Selection
4.1.3.1 Auto VIN Scan
The MaxiCOM diagnostics system features the latest VIN-based Auto VIN Scan function
to identify test vehicles with just one tap, enabling the technician to quickly identify the
exact vehicle and scan its available systems for fault codes.
To perform an Auto VIN Scan
1.
2.
3.
Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu appears.
Tap the VID button on the top toolbar.
Select Auto Detect. The tablet starts VIN scanning on the vehicle's ECU. Once
the test vehicle is successfully identified, the system will guide you to the Vehicle
Diagnostics.
25
Figure 4-3 Auto Detect
4.1.3.2 Manual Input
For vehicles that do not support the Auto Scan function, the MaxiCOM diagnostics
system allows you to enter the VIN or license number manually, or simply take a photo
of the VIN sticker or license plate for quick vehicle identification.
To perform Manual Input
1.
2.
3.
4.
5.
6.
Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
Tap the VID button on the top toolbar.
Select Manual Input (Figure 4-3).
Tap the input box and enter the correct VIN code or license number.
Tap OK. The vehicle will be identified and matched to the vehicle database and
the Vehicle Diagnostics.
Tap the icon on the top-right corner to exit Manual Input.
4.1.3.3 Scan VIN/License
MaxiCOM diagnostic tablet also supports Scan VIN/License function. Enabling this
function will automatically turn on the camera. With the help of the camera system, the
vehicle VIN/License can be easily recognized.
NOTE
The Scan License option is supported in limited regions. If not available, manually enter
the license number.
To perform Scan VIN/License
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
26
2.
3.
4.
5.
Tap the VID button on the top toolbar.
Tap Scan VIN/License in the dropdown list (Figure 4-3).
The camera will be opened. On the right side. from top to bottom, three options
are available: Scan QR Code/Barcode, Scan VIN, and Scan
License Number.
Select one of the three options and position the tablet to align the VIN or license
number within the scanning window, the result appears in the Recognition
Result dialog box after being scanned. Tap OK to confirm the result, and then
the vehicle information confirmation will appear on the tablet. If all the vehicle
information is correct, tap the icon on the middle to confirm the VIN of the
vehicle being tested. Tap OK to continue.
Figure 4-4 Scan VIN Code
4.1.3.4 Automatic Selection
The Automatic Selection function can be selected after selecting a vehicle manufacturer.
To perform Automatic selection
1.
2.
3.
Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
Select the test vehicle manufacturer from the manufacturer buttons.
Select Automatic Selection from the navigation bar on the left .
27
4.
5.
4.1.3.5
When the VIN is not automatically retrievable through the vehicle's ECU, or when the
Figure 4-5 Automatic Selection
Tap Read to acquire VIN. When the VIN is acquired, tap OK to continue.
Follow the on- instructions to complete the operation and advance to the
Vehicle Diagnostics .
Manual Selection
VIN is unknown, you can select the vehicle manually.
To perform Manual selection
1.
Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
2. Select the test vehicle manufacturer from the manufacturer buttons.
A. Topology Tab Page
The Topology tab page displays a system distribution diagram of the vehicle control
28
modules.
Figure 4-7 Topology Tab Page
B. List Tab Page
Figure 4-8 List Tab Page
The Auto Scan function performs a comprehensive scan of all the systems in the vehicle
ECU to locate faults and retrieve DTCs. Tap Fault Scan to start scanning. Systems with
no faults detected will appear in green; systems containing faults will appear in orange.
Column 1 — displays system numbers
Column 2 — displays scanned systems
Column 3 — displays scan results
Fault | #: Indicates there is/are fault code(s) present; "#" indicates the
29
quantity of
detected faults.
Pass | No Fault: Indicates the system was scanned and no fault has been detected.
Not Scanned: Indicates the system has not been scanned.
No Response: Indicates the system has not received a response.
To perform an Auto Scan
Using topology as an example:
1.
2.
3.
Tap the Diagnostics application button on the MaxiCOM Job Menu. Choose
the corresponding vehicle information and enter the Vehicle Diagnostics page.
The Topology tab page displays in the main section. Tap the Fault Scan button
at the bottom of the scan the vehicle system modules.
A system scanned with no faults detected appears in green; a system scanned
with faults detected will appear in orange. The number of total faults will appear
on the upper-right corner.
Figure 4-9 Auto Scan
on the upper-
Select System
On the Auto Scan , there is a Select System icon right corner.
Select the corresponding system(s) to scan, saving more time than scanning all systems.
4.2 Control Unit
The Control Unit allows you to manually locate a required control system for testing
through a series of choices. Simply follow the menu driven procedure, and make proper
selection each time; the program will guide you to the diagnostics function menu after a
few choices you have made.
Figure 4-10 Function Menu
30
Available functions may vary by vehicle. The function menu may include:
1.
2.
ECU Information — displays detailed ECU information. Select to display information
.
Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module; the latter allows
you to erase DTCs and other data from the ECU.
Live Data — retrieves and displays live data and parameters from the vehicle's ECU.
Active Test — provides specific subsystem and component tests. This selection may
display as Actuators, Actuator Test or Function Tests. Available tests vary by vehicle.
Special Functions — provides component adaptation or variant coding functions for
custom configurations, and allows entry of adaptive values for certain components
after repairs. Depending on the test vehicle, this selection may sometimes appear
as Control Unit Adaptations, Variant Coding, Configuration or something similar.
To perform a diagnostics function
3.
Establish communication with the test vehicle via the VCI.
Identify the test vehicle by selecting from the menu options.
Locate the required system for testing by Auto Scan or through menu-driven
selections in Control Unit.
31
4.3 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type and version numbers.
1.
2.
3.
4.
5.
6.
Figure 4-11 ECU Information
Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for
detailed of the operations of each button.
Current Directory Path
Status Information Bar
Navigation Bar
Main Section — the left column displays the item names; the right column displays
the specificationsnly the ESC button is available. Tap it to exit after viewing.
4.4 Trouble Codes
This function retrieves and displays DTCs from the vehicle control system. The Read
Codes varies for each vehicle being tested. For some vehicles, freeze frame data can
4.4.1 Read Codes
also be retrieved for viewing.
32
1.
2.
3.
4.
5.
Figure 4-12 Read Codes
Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for
detailed of the operations of each button.
Current Directory Path
Status Information Bar
Navigation Bar
Main Section
Column 1 — displays the retrieved codes from the vehicle.
Column 2 — indicates the status of the retrieved codes.
Column 3 — provides detailed for the retrieved codes.
6. Function Buttons
Freeze Frame — a snowflake icon appears when freeze frame data is available
for viewing; Tap to display data . The Freeze Frame interface is similar to
that of the Read Codes interface and shares similar operations.
Search — tap to search the selected DTC for additional information on the
Internet.
Erase Codes — tap to erase codes from the ECU. It is recommended that DTCs
are read and needed repairs are performed before erasing codes.
Read Codes — retrieves and displays the DTCs from the vehicle control system.
The Read Codes varies for each vehicle being tested.
ESC — tap to return to the previous or exit the function.
33
3.
1.
4.4.2 Erase Codes
To erase codes
2.
Tap Erase Codes in the Function Buttons.
A warning message appears to inform you of data loss when this function is
applied.
a) Tap Yes to continue. A confirmation appears when the operation is
4.
successfully done.
b) Tap No to exit.
Tap ESC on the confirmation to exit Erase Codes.
Perform the Read Codes function again to ensure the operation is successful.
4.5 Live Data
When this function is selected, the shows the data list for the selected module. The
parameters display in the order that they are transmitted by the ECU, so expect
variation among vehicles.
Gesture allows you to quickly move through the data list. Touch the drag your finger up
or down to reposition the parameters being displayed if the data occupies more than
one The figure below shows a typical Live Data :
1.
2.
Figure 4-13 Live Data
Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for
detailed of the operations of each button.
Current Directory Path
3. Status Information Bar
4. Navigation Bar
34
5. Main Section
Name Column — displays the parameters.
a) Check Box — tap the check box to the left of a parameter to select the item.
Tap the check box again to deselect it.
b) Drop-down Menu — tap the drop-down menu to the right of the parameter
to open a submenu, and view data display-mode options.
Value Column — displays the values of the parameters.
Unit Column — displays the units for the parameters. To change the Unit mode,
tap the Settings button in the top toolbar and select a required mode. See Unit.
Display Mode
There are four display modes available for data viewing, allowing you to view various
types of parameters in the mode best suited to represent the data.
Tap the drop-down menu to the right of a parameter to open a submenu. A total of 8
buttons will be displayed: The 4 buttons on the left represent different data display modes,
plus one Information button (active when additional information is available), one Add
to Custom Group button (tap to add the selected parameters to the custom group), one
Unit Change button (for switching the unit of displayed data),, and one Trigger button
(tap to open the "Trigger Settings" window).
Figure 4-14 Display Mode
Each parameter displays the selected mode independently.
Analog Gauge Mode — displays the parameters in gauge charts.
Text Mode — default displays the parameters as a text list.
NOTE
35
Some status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT,
can only be displayed in Text Mode. Others, such as a sensor reading, can be displayed
in both text and graph modes.
Waveform Mode — displays the parameters in waveform graphs.
In this mode, five control buttons will appear to the right of the parameter, allowing you
to manipulate the display status.
There are two scale buttons, displayed above the waveform graph to the right side, which
can be used to change the scale values of the X-axis and Y-axis of the graph. There are
four scales available for the X-axis: x1, x2, x4 and x8, and three scales available for the
Y-
Figure 4-15 Waveform Graph Mode
Settings Button (SetY) — sets the minimum and maximum value of the Y-axis.
Scale Button — changes the scale values.
axis: x1, x2, and x4.
Edit Button — edit the waveform color and line thickness.
Zoom-in Button — tap once to display the selected data graph. Exit Button
— tap to exit the waveform mode.
Full Display — this option is only available in the waveform mode, and is mostly used in
Graph Merge status for data comparison. There are three control buttons
available on the top-right side of the under this mode.
Scale Button — tap to change the scale values below the waveform graph. There
are four scales available for the X-axis: x1, x2, x4 and x8, and three scales available
for the Y-axis: x1, x2, and x4.
Edit Button — tap to open an edit window, in which you can set the waveform color
36
1. Select a parameter to be displayed in waveform mode.
and the line thickness displayed for the selected parameter.
Zoom-out Button — tap to exit full display.
Exit Button — tap to exit waveform mode.
To edit the waveform color and line thickness in a data graph
2. Tap the Edit button, and an edit window will appear.
3.
4.
5.
6.
Figure 4-16 Waveform Edit
The selected parameter is shown automatically in the left column.
Select a color from the second column.
Select a line thickness from the right column.
Tap Done to save the settings and exit, or tap Cancel to exit without saving.
NOTE
In full display mode, you can edit the waveform color and line thickness by tapping the
Edit button on the top-right side of the .
Trigger Settings
On the Trigger Settings , you can set a standard range by filling in minimum and
maximum values. When exceeding these values, the trigger function will be executed
and the device will automatically record and save the generated data. You can review
the saved live data by tapping the Review button at the bottom.
Tap the drop-down menu to the right of a parameter to open a submenu. The Trigger
button is the last one in the submenu. Tap to display the Trigger Settings window.
Two buttons and two input boxes are available in the Trigger Settings window.
a) Trigger — toggles the trigger on and off. The trigger is ON by default.
b) Buzzer Alarm — switches the alarm on and off. The alarm function makes a beep
Figure 4-17 Trigger Setting
37
ing
sound as an alert when the data reading reaches the preset minimum or maximum
value. The buzzer alarm will only sound at the first trigger.
To set a trigger
1.
2.
When the trigger is successfully set, a trigger mark displays in front of the parameter.
The mark is gray when it is not triggered, and displays orange when triggered. Moreover,
two horizontal lines display on each of the data graphs (when Waveform Graph Mode is
applied) to indicate the threshold values. The limit lines are shown in different colors to
differentiate them from the parameter waveforms.
Digital Gauge Mode —
Tap the drop-down button to the right of a parameter to open a submenu.
Tap the Trigger button to the right of the submenu to open the Trigger Settings
window.
Tap the MIN input box and enter the minimum threshold value.
Tap the MAX
3.
4. input box and enter the maximum threshold value.
displays the parameters in the form of a digital gauge graph.
38
6. Function Buttons
selected at one time.
Show Selected/Show All —
Group — tap to set the selected parameters to the same group.
Cancel All — tap to cancel all selected parameters. Up to 50 parameters can be
tap to toggle between the two options; one displays
the selected parameters, the other displays all the available items.
Graph Merge — tap to merge selected data graphs (for Waveform Mode only). This
function is very useful when comparing different parameters.
NOTE
This mode supports a Graph Merge of 2 to 5 digital parameters. Non-digital parameters
are not supported.
To merge selected data graphs
1.
2.
Select parameters to be merged.
Tap the Graph Merge button at the bottom.
a)
b)
This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
select 2 to 5 digital parameters. Tap the Got It button to return to the
previous.
If selected parameters are not supported in this mode, a message will
display advising the user to select only parameters that are supported. A
message will also display if more than 5 parameters have been selected.
Please select 2 to 5 of the supported parameters and tap the OK button
to merge.
3.
To Top — moves a selected data item to the top of the list.
Setting — tap to set the recording duration
Tap the Cancel Merge button at the bottom of the Live Data
.
To set the live data record duration
1.
2.
3.
Tap the Settings button at the bottom of the Live Data
Tap the > button to the right of Recording Time After Trigger bar and select a
time length.
Tap OK to save the settings and return to the Live Data Settings, or tap the
X button on the upper-right corner to exit without saving.
39
4.
Clear Data — tap to clear all cached live data.
Freeze —
Tap Done on the upper-right corner of the Live Data Settings to confirm and
save the settings, and return to the Live Data , or tap Cancel to exit without
saving.
displays the retrieved data in freeze mode.
Previous Frame — moves to the previous frame of frozen data.
Next Frame — moves to the next frame of frozen data.
Play/Pause — tap to play/pause the frozen data.
Resume — tap to exit the freeze data mode and return to normal data display.
Record — starts recording the live data of the selected data. Tap the Record button
Resume —
at the bottom of the Live Data . A message will display prompting user to select
parameters to record. Tap the Got It button to confirm. down and select data to
record. Tap the Record button to start recording. Tap the Resume button to stop
recording. The recorded live data can be viewed in the Review section at the
bottom of the Live Data . The recorded data can also be reviewed in the Data
Manager.
Tap to stop data recording and return to normal data display.
Review — reviews the recorded data. Tap to display a recording list, and select one
item to review.
NOTE
Only data recorded during the current operation can be reviewed on the Live Data. All
historical recorded data can be reviewed in "Review Data" in the Data Manager
application.
Previous Frame — switches to the previous frame of recorded data.
Next Frame — switches to the next frame of recorded data.
Play/Pause — tap to play/pause recorded data.
Show Selected — displays the selected parameters.
Graph Merge — merges selected data graphs.
Back — exits the Review and returns to the Live Data.
Back — returns to the previous or exits the function.
40
4.6 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.
During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data or by
monitoring the operation of the actuators. Such tests may include toggling a solenoid,
relay or switch, between two operating states.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Select test from the menu options. Follow the instructions displayed on the complete
the test. Procedures and instructions vary by vehicle.
Figure 4-18 Active Test
The function buttons on the lower-right corner of the Active Test manipulate the test
signals. The operational instructions are displayed in the main section of the test .
Follow the on- instructions and make appropriate selections to complete the tests. Tap
the ESC function button to exit the test when finished.
4.7 Special Functions
These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been completed.
Select a function to display detailed function information and the execution.
Figure 4-19
41
Special Function
4.8 Programming and Coding
Since the introduction of OBDII and leading up to modern hybrids and EVs, hardware
and software technologies in cars have been advancing at an exponential rate. Updating
software may be the only way to fix the following issues:
Drivability
Fuel Efficiency
Power Loss
Fault Codes
Durability of Mechanical Parts
The Programming and Coding function is used to “re-flash” the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version, as
well as to reprogram adaptive data of certain components after making repairs or
replacements.
NOTE
The programming function applies only when the vehicle is connected to a VCI, which
serves as a PassThru interface to establish communication and transfer data to the
vehicle's ECU.
Available programming or coding operations vary by test vehicle. Only available
operations display in the tablet menu.
There are two general types of programming operations:
A. Coding — also known as Teach-in Program, or Component Adaptation, is used to
reprogram adaptive data for vehicle control modules after repairs or replacements
of vehicle parts.
B. Reprogramming — downloads the latest
42
version of software from the online server
database via the Internet access (this procedure is done automatically when the
tablet is connected to the Internet, so there is no need to check for software updates
yourself), and reprograms the newest version into the vehicle's ECU.
NOTE
Ensure that the tablet is connected to a stable Internet access before applying the ECU
programming function, so that the tablet is able to access the vehicle manufacturer's
server for update service.
Selecting the Programming or Coding function opens a menu of operation options that
varies by vehicle make and model. Selecting a menu option either displays a
programming interface or opens another menu of additional choices. Follow all
instructions while performing the programming or coding operations. How and what
information is presented on the vary by the type of operation being performed.
The main section of the Coding displays a list of vehicle components and the coding
4.8.1 Coding
information that mainly consists of two parts:
1. All available systems for coding are displayed on the left side, and the coding data
or value on the right side.
2. The bottom of the main section displays the function buttons that enable you to
manipulate the operation.
Check the vehicle condition and the coding information carefully. Use the function button
to edit codes for the corresponding components. Tap Send when you finish editing all
items. When the operation is completed, an execution status message, such as
Completed, Finished or Successful, may appear.
Tap ESC to exit the function.
4.8.2 Reprogramming
Before reprogramming begins
The tablet must be connected to a stable Wi-Fi network.
The tablet must be connected to the VCI by USB.
The tablet battery must be fully charged during module programming. Connect the
tablet to a charger if needed.
Attach battery maintainer to vehicle battery to ensure a steady voltage is maintained
throughout programming. Voltage requirements differ by vehicle manufacturer.
Consult vehicle ma
43
nufacturer recommendations prior to programming a module.
Do not quit the application during module programming as the process may fail and
may also result in permanent damage to the module.
Typical reprogramming operations require you to input and validate the VIN number first.
Tap the input box and enter the correct number. The programming interface then appears.
The main section of the reprogramming interface offers information about the hardware,
the current software version and the newest software versions to be programmed into
the control units.
A series of operational instructions will display to guide you through the
programming procedure. Carefully read the on-information and follow the
instructions to execute the programming procedure.
IMPORTANT
4.8.3 Re-flash Errors
When reprogramming onboard, always make sure the vehicle battery is fully charged
and in good working condition. During reprogramming, the operation may fail if voltage
falls below the proper operation voltage. Sometimes a failed operation can be recovered,
but the failed reprogramming can also ruin the control module. We recommend
connecting an external battery maintainer to the vehicle to ensure a steady voltage
throughout reprogramming. The required voltage differs by vehicle manufacturer.
Consult vehicle manufacturer for correct voltage to be maintained.
Occasionally a flash update procedure may not complete properly. Common causes of
flash errors include: poor cable connections among the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is complete, or low vehicle
battery voltage.
If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically repeat
if the previous operation does not succeed.
4.9 Generic OBDII Operations
The OBDII/EOBD vehicle diagnosis option offers a quick way to check for DTCs, isolate
the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior
to emissions certification testing, and perform other emissions-related services. The
OBDII direct access option is also used for testing OBDII/EOBD-compliant vehicles that
are not included in the database. Diagnostics toolbar buttons at the top of the are
available for specific vehicle diagnostics. See Table 4-2 Diagnostics Toolbar Buttons for
details.
44
4.9 .1 General Procedure
To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics application button in the MaxiCOM Job Menu. The Vehicle
Menu displays.
2. Tap the EOBD button. There are two options to establish communication with
the vehicle.
Auto Scan — select to establish communication using each protocol in
order to determine which one the vehicle is using.
Protocol — select to open a submenu of various protocols. A
communication protocol is a standardized way of data communication
between an ECM and a diagnostics tool. Global OBD may use several
different communication protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for the OBDII
Diagnostics Menu to appear.
Figure 4-20 OBDII Diagnostics Menu
4. Select a function option to continue.
DTC & FFD
I/M Readiness
Live Data
O2 Sensor Monitor
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
NOTE
45
Supported functions may vary by vehicle.
4.9 .2 Function Deiptions
This section deibes the various functions of each diagnostics option:
4.
9
.2.1 DTC & FFD
When this function is selected, the displays a list of Current Codes and Pending Codes.
When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake icon will display on the right side of the DTC item. The Erase Codes function
can be applied by tapping the function button at the bottom.
Current Codes
Current codes are emission-related DTCs from the ECU of the vehicle. OBDII/EOBD
Codes have a priority according to their emission severity, with higher-priority codes
overwriting lower-priority ones. The priority of the code determines the illumination of the
Malfunction Indicator lamp (MIL) and the erasing-code procedure. Manufacturers rank
codes differently, so DTCs may vary by vehicle.
Pending Codes
These are codes whose storing conditions have been met during the last drive cycle, but
need to be met on two or more consecutive drive cycles before the DTC stored. The
purpose of displaying pending codes is to assist the service technician after a vehicle
repair when diagnostics information is cleared, by reporting test results after a single
driving cycle.
a) If a test fails during the driving cycle, the DTC associated is reported. If the pending
fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically
cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system. If
test results indicate another failure after additional driving, a DTC is stored to indicate
a faulty component or system.
Freeze Frame
In most cases, the stored frame is the last-DTC reported. Certain DTCs, those that have
a greater impact on vehicle emission, have a higher priority. In these cases, DTC of the
highest priority is the one for which the freeze frame records are retained. Freeze frame
data includes a “snapshot” of critical parameter values at the time the DTC is stored.
Erase Codes
This option is used to clear all emission-related diagnostics data including DTCs, freeze
frame data, and specific manufacturer-enhanced data from the vehicle ECU. This option
resets the I/M Readiness Monitor Status for all vehicle monitors to Not Ready or Not
Complete status.
A confirmation displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation to continue, or No to exit.4.11.2.
2 I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
46
Selecting I/M Readiness opens a submenu with two choices:
Since DTCs Cleared — displays the status of monitors since the last time the DTCs
were erased.
This Driving Cycle — displays the status of monitors since the beginning of the
current drive cycle.
4.
9
.2.3 Live Data
This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast in
the vehicle data stream.
Live data can be displayed in various modes. See Live Data for detailed information.
4.
9
.2.4 O2 Sensor Monitor
This function allows retrieval and review of recent O2 sensor monitor test results stored
on the vehicle on-board computer.
The O2 Sensor Monitor test function is not supported by vehicles that communicate using
a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped
vehicles, refer to On-Board Monitor.
4.
9
.2.5 On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are
useful after the service when a vehicle control module memory is already erased.
4.
9
.2.6 Component Test
This function enables dual-directional control of the ECU so that the diagnostics tool can
transmit control commands to operate the vehicle systems. This function is useful in
determining how well the ECU responds to a command.
4.
9
.2.7 Vehicle Information
This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other test vehicle
information.
47
4.
9
.2.8 Vehicle Status
This function checks the current condition of the vehicle, such as the communication
protocols of OBDII modules, number of fault codes, and status of the Malfunction
Indicator Lamp (MIL).
4.10 Diagnostics Report
After performing pre-scan and post-scan functions by entering the same maintenance
order number, tap Data Manager > Vehicle History to select the historical test record
named with the maintenance order number. Both the pre-scan results and post-scan
results will be displayed in the same historical test record, which can be generated as a
PDF report for easily comparing the changes between pre-scan and post-
4.10.1 Pre-scan and Post-scan
scan.
Pre-Scan Function
Select and tap a vehicle button from the Vehicle Menu. Enter the
maintenance order number in the pop-up box to scan and detect the whole vehicle.
You can also add pictures to record the current condition of the vehicle. Once the
pre-scan is completed, you are not allowed to perform pre-scan again, and the scan
result cannot be modified.
Post-Scan Function
After the pre-scan is complete, exit the current test vehicle and tap the vehicle button
from the Vehicle Menu to reconnect again. Enter the same maintenance order
number in the pop-up box. The post-scan will display. The post-scan record will
be generated when the scan is completed. The pre-scan results and post-scan
results will be displayed in the same historical test record.
NOTE
The post-scan function can be performed repeatedly. After exiting the vehicle, you only
need to tap the vehicle button from the Vehicle Menu to reconnect again, then enter
the same maintenance order number in the pop-up box and follow the steps to
rescan. The last one is the final post-scan result.
4.10.2 Diagnostics Report Saving, Viewing, and Sharing
The diagnostic report can be reviewed, saved, and shared with others through many
ways.
4.1
0
.2.1 Diagnostics Report Saving
Via the History function:
1)
Enter the main of the Diagnostics application, and tap History on the top
toolbar.
48
2) button in the upper-
Figure 4-21 History
right corner.
3)
Figure 4-22 Historical Test
Tap Get Report. Enter the license plate and current mileage. Tap Save.
Via the Auto Scan function:
1)
Enter the Auto Scan page and tap Fault Scan in the Function Button Bar at the
bottom of the.
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2)
Figure 4-23 Auto Scan Sample 1
When the system scan is completed, tap Report in the Function Button bar at
the bottom of the.
Figure 4-24 Auto Scan Sample 2
Via the buttons on the Navigation Bar:
The diagnostic report can also be viewed from such diagnostics functions
including Auto scan and Trouble codes. There are two ways to view the saved
reports:
Tap the button in the Diagnostics Toolbar and select Save as PDF. Enter
button on the upper-right of the
the license number and tap Save. Tap the
to view the report.
Tap the button in the Diagnostics Toolbar and select Report to Cloud.
Enter the license number and current mileage. Then tap Save.
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Figure 4-25 Auto Scan
4.1
0
.
1
.2 Diagnostic Report Viewing
All the saved reports can be viewed in the Data Manger application.
Tap Data Manager > Vehicle History. Select a specific vehicle history record and
then tap View PDF in the upper-right corner to view the report.
Once you save the reports by tapping the Save as PDF button, tap Data Manager >
PDF to view these local reports.
Once you save the reports by tapping the Get Report or Report to Cloud button,
tap Data Manager > Cloud Report to view these reports saved to the Autel cloud
platform.
4.1
0
.
1
.3 Diagnostic Report Sharing
1)
Tap Data Manager > Cloud Report to enter the Report List.
Figure 4-26 Report List
NOTE
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Note that if the report displays , it means the report has been uploaded to the cloud
successfully, and you can share the report with others; if the report displays , it means
the report has failed to upload to the cloud, but will try to automatically upload to the cloud
when entering the Report again.
2) Tap the on the lower-right corner of the report.
3) There are three ways for report cloud sharing: scan the QR code, send by email,
send by SMS (via phone number).
4.11 Exit Diagnostics
The Diagnostics application operates while communication with the vehicle is still active.
It is important to properly exit from the diagnostics operation interface to stop all
communications with the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Ensure all forms of communication links such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all interfaces
before disconnecting the test cable and power supply.
To exit the Diagnostics application
1.
On an active diagnostics, tap the Back or ESC function button to exit a
diagnostics session;
2.
Or
Tap the Vehicle Swap button in the diagnostics toolbar to return to the Vehicle
Menu. On the Vehicle Menu, tap the Home button in the top toolbar or tap
the Back button in the navigation bar at the bottom of the;
3. Tap the Home button in the diagnostics toolbar to exit the application directly
and return to the MaxiCOM Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle and it is
safe to open other MaxiCOM applications, or exit the MaxiCOM Diagnostics System.
5
51
Service
Figure 5-1 Service Menu
The Service section is designed to provide quick access to the vehicle systems for
various scheduled service and maintenance tasks. The typical service operation is a
series of menu driven executive commands. Follow on instructions to select appropriate
execution options, enter correct values or data, and perform necessary actions.
The application will display detailed instructions to complete selected service
operations.
In this chapter we will discuss several of the most commonly used services.
5.1 Oil Reset Service
This function performs a reset of the Engine Oil Life system, which calculates the optimal
oil life change interval depending on the vehicle driving conditions and climate. The Oil
Life Reminder must be reset each time the oil is changed, so the system can calculate
when the next oil change is required.
NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
52
3. For some vehicles, the scan tool can reset additional service lights such as the
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle
checks.
5.2 Electric Parking Brake (EPB) Service
This function has a multitude of ways to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.
5.2.1 EPB Safety
Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostics work on the brake system. This can be done from the tool
menu.
Only perform maintenance work when the vehicle is stationary and on level ground.
Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.
5.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.
5.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostics socket.
53
NOTE
1.
This function is not supported by all vehicles.
The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.
NOTE
1.
2.
Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer's recommendation for repair.
Before starting procedure, make sure the vehicle has an ESC button. Look for
button on dash.
5.5
54
Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the straight-
ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel
must be set exactly to the straight-ahead position before calibration. In addition, the VIN
is also read from the instrument cluster and stored permanently in the SAS EEPROM.
On successful completion of calibration, the SAS fault memory is automatically cleared.
Calibration must always be carried out after the following operations:
Steering wheel replacement
SAS replacement
Any maintenance that involves opening the connector hub from the SAS to the
column
Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the SAS, SAS assembly, or any part of the
steering system may have occurred
6 Data Ma
55
nager
The Data Manager application allows you to store, print, and review saved files, manage
workshop information, customer information records, and store test vehicle records.
Selecting Data Manager opens the file system menu. There are nine main functions
available.
Table 6-1
Figure 6-1 Data Manager Main
The table below deibes each of the function buttons in Data Manager.
Buttons in Data Manager
Button
Name
Deiption
Vehicle History
View the diagnostics records.
Workshop
Information
View or edit the workshop profile information.
Customer
Create a new customer account file.
Image
View the saved.
Cloud Report
View the saved reports and share cloud reports.
PDF
View the diagnostics reports.
56
Button
Name
Deiption
Review Data
View recorded data.
Data Logging
View communications with Autel support service
and ECU information for the test vehicle. The
saved data can be reported and sent to the
technical center via the Internet.
Uninstall Apps
Uninstall applications.
6.1 Vehicle History
This function stores vehicle test records, including vehicle information and the retrieved
DTCs from previous diagnostics sessions. Test information is summarized and displays
in an easy-to-read table listing. The Vehicle History also provides direct access to the
previously tested vehicles and allows you to directly restart a diagnostics session without
needing to perform auto or manual vehicle selection.
1.
2.
1.
Figure 6-2 Vehicle History
Top Toolbar Buttons — navigation and application controls.
Main Section — displays all the test records.
To activate a test session for a recorded vehicle
2.
3.
Tap Data Manager on the MaxiCOM Job Menu.
Select Vehicle History to open. Tap Diagnostics, Service or Battery
Test to select diagnostics test records or service test records.
Tap the Diagnostics icon at the bottom of the thumbnail of a vehicle record.
57
4.
5.
6.1.1
The Diagnostics of the vehicle displays and a new diagnostics session is
activated. See Diagnostics for detailed instructions on vehicle diagnostics
operations.
Or,
Select a vehicle thumbnail to select a record. A History Test record sheet
appears. Review the recorded information of the test vehicle, and tap the
Diagnostics button on the upper-right corner to continue diagnostics.
Historical Test Records
The Historical Test is a detailed data form of the tested vehicle, which includes general
vehicle information, service record, customer information, and the diagnostics trouble
codes retrieved from the previous test sessions. Technician Notes will also appear if
present.
NOTE
The MaxiCOM tablet must connect to the VCI to restart test sessions on previously tested
vehicles.
Figure 6-3 Historical Test Records Sheet
To edit a Historical Test Record
1.
2.
3.
4.
5.
Tap Data Manager in the MaxiCOM Job.
Select Vehicle History.
Select the specific vehicle history record thumbnail from the main section. The
historical test record will appear.
Tap the Edit button (the pen icon) to start editing.
Tap each item to input information or attach files or images.
58
6. Tap Add a Customer to correlate the historical Records sheet to an existing
customer account, or add a new account to be correlated with the test vehicle
record. See Customer for more information.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.
NOTE
The vehicle VIN, license number, and customer account are correlated by default.
Vehicle records will automatically be correlated using this vehicle and customer
identification.
6.2 Workshop Information
Workshop Information allows you to input, edit, and save the detailed workshop profile
information, such as shop name, address, phone number and other remarks, which ,
when printing vehicle diagnostics reports and other associated test file, will display as
the header of the printed documents.
Figure 6-4 Workshop Information Sheet
To edit the Workshop information sheet
1.
2.
3.
4.
6.3
Tap Data Manager in the MaxiCOM Job.
Select Workshop Information.
Tap on each field to input the corresponding information.
Tap Done to save the updated workshop information, or tap Cancel to exit
without saving.
Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer accounts correlated with the test vehicle history records.
59
To create a customer account
1.
2.
3.
NOTE
Tap the Data Manager application in the MaxiCOM Job.
Select Customer.
Tap the Add a customer button. An empty information form displays. Tap each
field to input the appropriate information.
The items that must be filled are indicated as required fields.
4. For customers with more than one vehicle for service, tap Add New Vehicle
Information. To delete the added vehicle information, tap the button.
5.
Tap Complete in the upper-right corner save the customer information, or
tap Cancel to exit without saving.
To edit a customer account
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap the Edit icon on the top toolbar to start editing.
5. Tap on the input field to edit or amend information, and enter updated
information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
To delete a customer account
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Customer.
3. Tap the Delete icon on the right of a customer account. A message displays.
4. Tap OK to confirm the command, and the account is deleted. Tap Cancel to
cancel the request.
6.4 Image
The Image section is a database containing all captured in .png file format.
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1.
2.
Figure 6-5 Image Database
Toolbar Buttons — used to edit, print or delete stored image files. See Table 6-2
Toolbar Buttons Deiption for detailed information.
Main Section — displays the stored images.
Table 6-2 Toolbar Buttons Deiption
Button
Name Deiption
Back Return to the previous een.
Search Enter the search page.
Edit
Display the editing toolbar to print, delete or
view image.
Cancel
Close the editing toolbar or cancel file search.
Search
Quickly searches the image by entering the
time.
Print
Print the selected image.
Delete
Delete the selected image.
Email
Send the selected image via email.
To edit/delete image(s)
1.
2.
3.
Select Data Manager from the MaxiCOM Job Menu.
Select Images to access the image database.
Tap Edit on the top right corner of the window. The editing displays.
61
4. Select the image(s) you want to edit by tapping the check box at the bottom-
right corner of the image.
5. Tap Delete to delete the selected images or delete all images. Tap Print to print
the selected image(s). Tap Email to send the selected image(s) to an email.
6.5 Cloud Report
This section displays the saved reports, which can be transferred to the Autel cloud
platform once a stable network connection is established. These reports can then be
viewed or shared with others. See Diagnostics Report Saving, Viewing, and Sharing for
further details.
6.6 PDF Files
The PDF files designated for local viewing are displayed in this section. Enter the PDF
database and select a file to access the saved information.
This section uses the standard Adobe Acrobat Reader application for file viewing and
editing. Please refer to the associated Adobe Acrobat Reader manual for more detailed
instructions.
6.7 Review Data
The Review Data function allows you to play back the recorded data frames from live
data streams.
On the Review Data main, select a record file to play back.
1.
Figure 6-6 Data PlaybackMain
Section — displays the recorded data frames.
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2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the record data from frame to frame.
Tap Back to exit data playback.
6.8 Data Logging
The Data Logging section allows you to launch the Support platform to view records of
all feedback or not feedback (saved) data logs on the diagnostics system. For more
information, please refer to Data Logging.
6.9 Uninstall Apps
This section allows you to manage the software application installed on the MaxiCOM
Diagnostics System. Selecting this section opens a management, on which you can
check all the available vehicle diagnostics applications.
Select the vehicle software you want to delete by tapping on the vehicle brand icon, after
which the selected item will display a blue check mark at the upper-right corner. Tap the
Delete button on the top bar to delete the software from the system database.
7
63
Settings
Access the Settings menu to adjust MaxiCOM system settings and view information
about the system. The following options are available for the MaxiCOM system settings:
Units
Language
Printing Settings
Report Settings
Push Notifications
Auto Update
Vehicle List
AutoVID Setup
Country/Region Code
System Settings
About
7.1 Operations
7.1.1
This section debes the operation procedures for the settings.
Units
This option allows you to change the units of measurement for the diagnostics system.
To change the units setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Units option on the left column.
3. Select the appropriate units of measurement. A check mark displays to the right
of the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
7.1.2 Language
This option allows you to change the display language of the MaxiCOM system.
64
To adjust the language setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Language option on the left column.
3. Select the appropriate language. A check mark displays to the right of the
selected language.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
7.1.3 Printing Settings
7.1.3.1 Printing Setting
This option allows you to print from the tablet to a network printer via a computer.
To setup a printer connection
1. Tap Settings on the MaxiCOM Job Menu.
2. Tap Printing Settings on the left column.
3. Tap Print via PC-Link or Print via Wi-Fi to activate the printing function, which
enables the device to send files to the printer through the PC via Wi-Fi or
Ethernet connection.
4. Tap Home on the top-left corner to return to the MaxiCOM Job Menu, or select
another settings option for further system setup.
7.1.3.2 Printing Operations
To install the MaxiSys Printer driver
1.
Download Maxi PC Suite from www.autel.com > Support > Downloads > Autel
Update Tools, and install to your Windows-based PC.
Double-click on Setup.exe.
Select an installation language to launch the installation wizard.
Click Install and the printer driver will be installed on the computer.
Click Finish
2.
3.
4.
5.
to complete the installation.
This section how to receive files from the MaxiCOM tablet and perform printing through
the computer:
To print from a computer
1. Make sure the tablet is connected to the computer network via Wi-Fi or LAN
before printing.
2. Run the PC Link program on the computer.
3. Click Test Print to check whether the printer works properly.
65
4. Tap the Print button on the toolbar of the tablet. A test document will be sent to
the computer.
If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
printer will automatically print the received document.
If the Auto Print option in the MaxiCOM Printer is not selected, click the
Open PDF File button to view files. Select the file(s) to be printed and click
Print.
NOTE
Make sure the computer with the Printing Services program installed is connected to a
printer.
7.1.4 Report Settings
This option allows you to manage the test reports. There are two options: Scan report
and Report upload to Cloud.
To adjust the Report Settings
1. Tap Settings on the MaxiCOM Job Menu.
2. Tap Report Settings on the left column.
3. Select the report setting option you want to set. Tap ON/OFF to enable or
disable the function. If the function is enabled, the button displays blue, or if
disabled, the button displays gray.
4. Tap Home on the top-left corner to return to the MaxiCOM Job Menu, or select
another settings option for further system setup.
7.1.5 Push Notifications
This option allows you to manage notifications. The Notification Preferences option is
turned on by default and cannot be turned off by users so that certain system notifications
such as system security warnings won't be blocked.
To manage other notifications
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Push Notifications option on the left column.
3. Tap the button on the right of the Other Notifications option to open a drop-
down list.
4. There are four options: Enable All Notifications, Limit to 3 Notifications or Less
Per Week, Limit to 1 Notification Per Week, and Disable All Notifications. Select
whichever you prefer.
NOTE
66
Tapping a specific message launches the corresponding application. For example,
if you tap on an Update notification, the Update application will be launched.
7.1.6 Auto Update
This option allows you to preset a time to update the software. There are three update
options: OS Update, MaxiCOM Update and Vehicle Update.
Tap ON/OFF to enable or disable Auto Update. The button displays blue if the Autel
Update is enabled and displays grey if the Auto Update is disabled. Set the time of the
day for updating. If a specific time is set, the selected software will be automatically
updated at that specific time.
7.1.7 Vehicle List
This option allows you to sort the vehicles either by alphabetic order or by frequency of
use.
To adjust the vehicle list setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Select Vehicle List on the left column.
3. Select the required sort order. A check mark will display to the right of the
selected item.
4. Tap the Home button in the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
7.1.8 AutoVID Setup
This option allows you to enable/disable the automatic vehicle VIN reading function.
When this function is active, the tablet will read the vehicle VIN via the communication
methods you enabled after the VCI is connected to the vehicle.
7.1.9 Country/Region Code
This function provides Wi-Fi channel options for different country regions to ensure
reliable and stable Wi-Fi communication. Please connect the tablet with VCI before
making adjustment.
To adjust the country code settings
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Country/Region Code option on the left column.
67
3. Select the appropriate country region. A message displays to confirm your
selection.
4. Tap the Home button in the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
NOTE
If the tablet can NOT find the VCI via Wi-Fi connection after setting the country code,
please use the USB or Bluetooth connection to retry.
7.1.10 System Settings
This function provides you with direct access to the Android system settings interface,
where you can adjust various system settings for the Android operating system,
regarding wireless and networks settings, various device settings such as sound and
display, as well as system security settings, and check related information about the
Android system. Refer to your Android documentation for additional information.
7.1.11 About
The About function provides information about the MaxiCOM diagnostics device,
including the product name, version, hardware, and serial number.
To check the MaxiCOM product information in About
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Select the About option on the left column. The product information displays on
the right.
3. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
8
68
Update
The Update application allows you to download the latest released software. The updates
can improve the MaxiCOM applications’ capabilities, typically by adding new tests,
expanded vehicle coverage, or enhanced applications.
The tablet automatically searches for available updates for all of the MaxiCOM
components when it is connected to the Internet. Any updates that are found can be
downloaded and installed on the device.
NOTE
Make sure the tablet is registered before activating the Update application. See Autel
User Center for details.
To update the software
1.
2.
3.
4.
Power up the tablet, and ensure that it is connected to a power source and has
a steady Internet connection.
Tap More to view the details of all the available updates. You can also tap the
Get or Update All button for update.
During the update, tap the icon to suspend the updating process. Tap the
icon to resume the update and the process will continue from the pause point.
When the updating process is completed, the software will be installed
automatically. The new version will replace the older version.
NOTE
For the account management, proceed to the Member Center tab.
9
69
VCI Manager
VCI Manager is for connecting the MaxiCOM tablet with a VCI through Wi-Fi or Bluetooth,
or with a battery tester via Bluetooth. This application allows you to pair the tablet with
the VCI/battery tester and to check the communication status:
9.1 Wi-
Figure 9-1 VCI Manager
Fi Connection
Wi-Fi Connection is an advanced function for quick linkage with the VCI. Since Wi-Fi
connection supports 5G, the MaxiCOM tablet and VCI share a faster and more stable
connection when using this communication method. The tablet can be operated up to 50
meters away from the VCI when connected to the vehicle.
To connect the VCI with the tablet via Wi-Fi connection
1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI's vehicle data connector.
3. Connect the 16-pin end of the main cable to the vehicle Data Link Connector
(DLC).
4. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
5. Select Wi-Fi from the connection mode list.
6. Tap the Wi-Fi toggle to turn it ON. The device will start to search for available
units.
NOTE
70
If no VCI is found, this may indicate that the signal strength is too weak to be detected.
Reposition the VCI, and remove all possible objects that may cause signal interference.
Tap the Refresh button at the top-right corner to rescan for VCI.
7.
8.
9.
10. To disconnect the device, tap the connected device listing again.
11. Tap Back on the top-
Depending on the type of VCI you use, the device name may appear as “Maxi”
suffixed with a serial number. Select the appropriate device for connection.
When connection is established, the connection status reads “Connected.”
The VCI button on the system Navigation bar at the bottom of the
displays a green badge with a Wi-Fi icon, indicating the tablet is connected to
the VCI.
left to return to the MaxiCOM Job Menu.
NOTE
To ensure quick connection, please perform this operation in a steady network
environment.
9.2 VCI Bluetooth Pairing
Bluetooth Paring provides a simple wireless connection. The VCI needs to be either
connected to a vehicle or to an available power source, so that it is powered up during
the synchronization procedure. Make sure the tablet has a fully charged battery or is
connected to an AC/DC power supply.
To pair the VCI with the tablet via Bluetooth
1.
2.
3.
4.
5.
6.
7.
8.
9.
10. To disconnect the device, tap the connected device listing
Power on the tablet.
Connect the 26-pin end of the main cable to the VCI's vehicle data connector.
Connect the 16-pin end of the main cable to the vehicle Data Link Connector
(DLC).
Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
Select VCI BT from the connection mode list.
Tap the Bluetooth toggle to turn it ON. The device will start to search for
available units.
Depending on the type of VCI you use, the device name may appear as “Maxi”
suffixed with a serial number. Select the appropriate device for connection.
When connection is established, the connection status reads “Connected.”
The VCI button on the system Navigation bar at the bottom of the
displays a green badge with a BT icon, indicating the tablet is connected to the
VCI.
again.
11. Tap Back on the top-
71
left to return to the MaxiCOM Job Menu.
NOTE
A VCI can be paired to only one tablet at a time, and once it has been paired, the device
will not be discovered by any other unit.
9.3 BAS Bluetooth Pairing
The MaxiBAS BT506 device needs to be either connected to a vehicle or to an available
power source, so that it is powered up during the synchronization procedure. Make sure
the tablet is fully charged or is connected to an external power supply.
To pair the BT506 tester with the tablet
1. Press and hold the Power button to turn on the MaxiCOM tablet. Ensure that
the unit is sufficiently charged before using.
2. Power on the MaxiBAS BT506.
3. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
4. Select BAS BT from the connection mode list.
5. Toggle Bluetooth ON. The tablet automatically scans for an available battery
tester for pairing. The device name will appear as “Maxi” suffixed with a serial
number.
6. Check the serial number of your BT506 tester and select the desired device
on the tablet for pairing.
7. When paired successfully, the connection status will read “Connected.”
8. To disconnect the device, tap the connected device again.
9. Tap Back icon on the top-left to return to the MaxiCOM Job Menu.
9.4 VCI Update
The Update module provides the latest update for the MaxiCOM tablet. Before updating
the VCI firmware, please make sure your tablet network is stable.
To update the VCI
1. Power on the tablet.
2. Connect the VCI to the tablet via USB cable or Bluetooth.
3. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
4. Select VCI Update from the connection mode list.
5. The current version and the latest version of the VCI firmware will be displayed.
Tap Update Now to update the VCI firmware.
9.5
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BAS Update
The BAS Update module provides the latest update for the MaxiBAS BT506. Before
updating the BT506 tester, please make sure your tablet network is stable.
To update the MaxiBAS BT506
1. Power on the tablet and the MaxiBAS BT506.
2. Connect the MaxiBAS BT506 device to the tablet via Bluetooth or USB cable.
3. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
4. Select BAS Update from the connection mode list.
5. The current version and the latest version of the MaxiBAS BT506 will be
displayed. Tap Update Now to update the MaxiBAS BT506.
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Battery Test
The MaxiBAS BT506 is a battery and electrical system analysis tool that uses Adaptive
Conductance, an advanced battery analysis method to produce a more accurate
examination of the battery’s cold cranking ability and reserve capacity, which is vital to
determining a battery’s true health. The MaxiBAS BT506 enables technicians to view the
health status of the vehicle's battery and electrical system. Together with the MaxiBAS
BT506, this application can complete battery & starting and charging system tests and
display the test results.
10.1 MaxiBAS BT506 Tester
Figure 10-1
10.1.1 Function Deiptions
MaxiBAS BT506 Tester
Power Button
Status LED
Power LED
USB Port
Battery Clamp Cable
Table 10-1
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LED Deiption
LED Color Deiption
Status
LED
Flashing Green
The tester is communicating via USB cable.
Flashing Blue
The tester is communicating via Bluetooth.
Flashing Red
Battery clamps are connected to the wrong battery
terminals.
Power
LED
Solid Green
The tester is powered on and the battery is sufficiently
charged.
Flashing Green
The tester is charging. (Turns solid green when
battery is fully charged.)
Solid Red
The device is in boot mode.
Flashing Red The battery level is low. Please charge the device.
10.1.1 Power Sources
The MaxiBAS BT506 tester can receive power from the following sources:
Internal battery pack
AC/DC power supply
IMPORTANT
Do not charge the battery when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).
Internal Battery Pack
The MaxiBAS BT506 tester can be powered with its internal rechargeable battery.
AC/DC Power Supply — Using Power Adapter
The MaxiBAS BT506 tester can be powered from an electrical outlet using the AC/DC
power adapter. The AC/DC power supply also charges the internal battery.
10.1.2
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Technical Specifications
Table 10-2 Technical Specifications
Item
Deiption
Connectivity
USB 2.0, type C
Bluetooth 4.2
Input Voltage
5 V DC
Working Current
< 150 mA at 12 V DC
Internal Battery
3.7 V/800 mAh lithium-ion polymer battery
CCA Range
100 to 2000 A
Voltage Range
1.5 to 16 V
Working Temperature
−10 to 50 °C (14 to 122 °F)
Storage Temperature
−20 to 60 °C (−4 to 140 °F)
Dimension (L x W x H)
107 mm (4.21’’) x 75 mm (2.95”) x 26 mm (1.02”)
(clamp cable not included)
Weight
320 g (0.7 lb.)
10.2 Test Preparation
10.2.1 Inspect the Battery
Before starting a test, observe the battery for:
Cracking, buckling or leaking (If you see any of these defects, replace the battery.)
Corroded, loose or damaged cables and connections (Repair or replace as needed.)
Corrosion on the battery terminals, and dirt or acid on the case top (Clean the case
and terminals using a wire brush and a mixture of water and baking soda.)
10.2.2 Connect the Battery Tester
To pair the BT506 with the MaxiCOM tablet
1. Press and hold the Power button to turn on both the MaxiCOM tablet and
BT506. Ensure that the unit is sufficiently charged before using.
2. Enable Bluetooth on the tablet by tapping VCI Manager > BAS BT, and the
tablet automatically scans for an available tester for pairing. The device name
will appear as “Maxi” suffixed with the device serial number.
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3. Check the serial number of your BT506 tester and select the desired device
for pairing.
4. When paired successfully, the connection status will read as “Connected” and
the Status LED will flash blue.
Figure 10-2 Connecting with the Tablet
To connect to a battery
1. Press and hold the Power button to turn on the BT506.
2. Connect the red clamp to the positive (+) terminal and the black clamp to the
negative (-) terminal of the battery.
Figure 10-3 Connecting to a Battery
10.3 In-vehicle Test
In-vehicle Test is used for testing batteries that are installed in a vehicle. An in-vehicle
test includes Battery Test, Starter Test, and Generator Test. These tests help determine
the health status of the battery, the starter, and the generator.
IMPORTANT
Before using the diagnostics functions, download the desired vehicle software on the
Update.
NOTE
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The complete in-vehicle test includes battery test, starter test and generator test, in
sequence.
Confirm Vehicle Information
1. Tap Battery Test from the MaxiCOM Job Menu. Select In-vehicle Test.
2. Confirm your vehicle information and make sure the VIN information is filled.
3. Confirm your battery information, including voltage, type, standard, and capacity.
Tap Next to continue.
NOTE
Figure 10-4 Battery information
In the Settings application, the Battery Test option allows you to change the requirement
for entering the VIN information. If the setting is enabled, supplying the VIN is no longer
mandatory.
Please refer to the table below for a list of buttons that may appear when accessing the
functions:
Table 10-3 Top Toolbar Buttons
Button
Name
Deiption
Battery
Connection
The value on the icon indicates the real-time voltage of
the tested battery. In the battery test, the button will turn
green if the battery is good; otherwise, it will turn red.
Next
Tap to proceed.
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Button
Name
Deiption
Home
Returns to the MaxiCOM Job Menu.
Back
Returns to the previous.
Exit
Returns to the Job Menu.
10.3.1 Battery Test
1.
Follow the on instructions. Check the boxes once all required tasks are
completed, and tap Start Testing.
2.
Figure 10-5 Battery Test
Wait until the test is completed. The test results will be displayed on the tablet.
Battery Test Results
The battery test results include a color-coded results summary
Figure 10-6
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Battery Test Results
and a list of test data.
Table 10-4 Test Results
Result
Deiption
Good Battery
Battery is good.
Good & Recharge
Battery is good but insufficiently charged. Recharge the battery.
Charge & Retest
Battery requires charge to determine its condition.
Bad Cell
Replace the battery.
Replace Battery
Replace the battery.
NOTE
Please always complete the battery test before you proceed to the starter and generator
tests.
10.3.2 Starter Test
Follow the on instructions to complete the test. Start the engine and let it idle. The
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test results will appear as follows:
Figure 10-7 Starter Test Result een
Table 10-5 Starter Test Results
Result
Deiption
Cranking Normal
The starter is good.
Current Too Low
Low momentary discharge capacity.
Voltage Too Low
Low battery storage capacity.
Not Started
The starter is not detected for starting.
10.3.3
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Generator Test
Figure 10-8 Generator Test Results
Table 10-6
Follow the on instructions to complete the test. The test results will appear as follows:
Generator Test Results
Result
Deiption
Charging Normal
The generator is functioning normally.
Output Too Low
The belt linking the starter and the generator is
loose;
The cable linking the starter and battery is loose or
corroded.
Output Too High
The generator is not properly connected to the
ground;
The voltage adjuster is broken and needs
replacement.
Ripple Too Large
The commutation diode is broken.
No Output
The cable is loose;
Some vehicles with power management systems do
not provide path for charging due to the sufficient
load capacity of the battery;
The generator or the voltage adjuster is broken and
needs replacement.
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10.4 Out-vehicle Test
Out-vehicle Test is used to test the conditions of batteries that are not connected to a
vehicle. This function aims to check the health status of the battery only.
10.4.1 Test Procedure
To start the out-vehicle test
1. Tap Battery Test from the MaxiCOM Job Menu. Select Out-vehicle Test.
2. Connect the tester clamps to the battery terminals.
3. Select the appropriate battery type, rating standard, and CCA value. Tap Start
Testing to start the test.
4. The test results will display in a few seconds.
10.4.2 Test
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Results
Icons are color-coded to indicate status.
Table 10-7 Out-vehicle Test Results
Result
Deiption
Good Battery
Battery meets required standards.
Good & Recharge
Battery is good, but low on charge. Fully charge
the battery. Check for causes of low charge.
Charge & Retest
Battery requires charge to determine its condition.
Replace Battery
Battery fails to meet industry-accepted standards.
Bad Cell
Battery fails to meet industry-accepted standards.
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Support
This application launches the Support platform which synchronizes Autel's online support
service with the MaxiCOM tablet. Connected to Autel's service channel and online
communities, The Support application provides the quickest way for problem solutions,
allowing you to send help requests to obtain direct service and support.
11.1My Account
The My Account displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including User Info,
Device Info, Update Info, and Service Info.
The Service Info section displays a detailed record list of the device's service history
information. Every time the device has been sent back to Autel for repair, the device's
serial number and other information, such as the fault type, changed components, or
system reinstallation will be recorded and updated to the associated online product
11.1
The Update Info section displays a detailed list of the product's software update history,
11.1
User Info — displays detailed information of your registered online Autel account,
such as your Autel ID, Name, Address and other contact information.
Device Info — displays the registered product information, including the Serial
11.1.1 Personal Info
The User Info and Device Info are both included under the Personal Info section.
Number, Registration Date, Expire Date, and Warranty Period.
.2 Update Info
including the product serial number, software version or name, and the update time.
.3 Service Info
account that will be synchronized to the Service Info section.
Tap Send
3.
to send your reply to Support.
11.4 FAQ Database
11.2
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Training
The Training section provides quick links to Autel's online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.
11.3 Data Logging
The Data Logging section keeps a record of all tickets (with and without feedback from
Autel Tech Support) and a history of the latest 20 data logs on the diagnostics system.
Autel support personnel will receive and process these submitted reports through the
Support platform and the solution will be sent back within 48 hours. You may continue to
correspond with Autel Tech Support until the issue is resolved.
To issue a reply in a Data Logging section
1.
2.
Tap the Feedback tab to view the submitted data loggings.
Select the latest message from Autel Tech Support service.
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel's online member account, shopping, and payment
procedures.
Account — displays questions and answers about the use of Autel's online user
account.
Shopping & Payment — displays questions and answers about online product
purchase and payment methods or procedures.
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Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast and secure remote-control interface. You can use the application
to receive ad-hoc remote support from Autel's support center, colleagues or friends by
allowing them to control your MaxiCOM tablet on their PC via the TeamViewer software.
12.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number, under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a unique global ID.
The first time the Remote Desktop application is started, this ID is generated
automatically based on the hardware characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from a third party.
1. Power on the tablet.
To receive remote support from a partner
2. Tap the Remote Desktop application on the MaxiCOM Job Menu. The
TeamViewer interface appears and the device ID is generated and displayed.
3. Your partner must install the Remote Control software to their computer by
downloading the TeamViewer program (full version) online
(http://www.teamviewer.com). Start the software on their computer at the same
time in order to provide support and take control of the tablet remotely.
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4. Provide your ID to the partner, and wait for them to send you a remote control
request.
5. A message displays to ask for your confirmation to allow remote control on your
device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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Quick Link
The Quick Link application provides you with convenient access to Autel's official website
and many other well-known sites in the automotive service industry to provide technical
help, knowledgebase, forums, training, and expert consultations.
To open a quick link
1.
2.
Select a website thumbnail from the main section. The browser is launched and
the selected website is opened.
Now you can start exploring the website.
To manage the quick links
1.
Tap the icon on the upper-right corner to add websites. Tap the icon to
delete websites.
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MaxiViewer
MaxiViewer allows you to search for functions supported by our tools and the version
information. There are two ways of searching, either by searching the tool and the vehicle
or searching the functions.
To search by vehicle
1.
2.
Tap the tool name on the top-left to drop down the tool list and select the one
you want to search.
Choose the vehicle brand, model, and year you want to search.
4.
All the functions supported by the selected tool for the selected vehicle are
displayed within several columns.
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To search by the functions
1.
2.
Tap the tool name on the top-left to drop down the tool list, then choose the one
you want to search.
Enter the function you want to search in the top-right search box. The will
display all vehicles that support this function, along with information such as the
vehicles' year, system, capacity, type, function, sub-function, and version.
15
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MaxiVideo
The MaxiVideo application configures the MaxiCOM Diagnostics Device to operate as a
digital video scope by simply connecting the tablet to a MaxiVideo Camera. This function
allows you to examine difficult-to-reach areas normally hidden from sight, with the ability
to record digital still images and videos, which offers you an economical solution to inspect
machinery, facilities, and infrastructure in a safe and quick way.
NOTE
1. The MaxiVideo Camera and its fittings are additional accessories, and need to be
purchased separately. Both sizes (8.5 mm and 5.5 mm) of the imager head are
optional and available for purchase.
2. This function is compatible with the MaxiVideo Camera in models MV105S,
MV108S, MV105, and MV108.
3. Connect the tablet with MaxiVideo Camera using the USB cable. For detailed
operation instructions, please refer to the Quick Reference Guide for the MaxiVideo
Camera.
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User Feedback
The User Feedback feature allows you to submit questions related to this product.
To send new user feedback
1.
2.
3.
Register the product online. See Autel User Center for detailed information.
Tap User Feedback on the MaxiCOM Job Menu. The device information is
automatically synchronized with the online account.
Tap Submit to send the completed form to Autel's online service center. The
submitted feedback will be carefully read and handled by our service personnel.
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Autel User Center
Software updates are available for free for the first year from the date of purchase. The
Autel User Center application allows you to register your tool to download the latest
released software, thereby enhancing the functionality of the MaxiCOM application by
adding new vehicle models or enhanced applications to the database.
There are two ways for product registration:
A. Via the tablet
To log in with your account and register your Autel tool
1.
If you already have an Autel ID, you can log in with your phone number and
verification code, or tap Log In with Password to log in with your Autel ID and
password. If you don't have an Autle ID yet, tap Register to create an Autel ID.
Once your account is successfully registered, you will enter the main menu of
the Autel User Center.
Select Device Management
2.
3.
on the main menu.
4.
Tap the Link button to complete the product registration.
B.
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Via the Autel website
To register your Autel tool
1.
2.
3.
4.
5.
6.
Visit the website: pro.autel.com.
If you have an Autel account, sign in with your account ID and password and
skip to step 7.
If you are a new member to Autel, click the Register button to create your Autel
ID.
Enter the required personal information in the input fields.
Enter your email address, then click Request. You will receive an email from
Autel with your verification code. Open the email and copy the code into the
proper input box.
Your product serial number and password are required to complete your
registration. To find your serial number and password on the tool: go to Settings
＞About.
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Maintenance and Service
To ensure that the tablet and the combined VCI unit perform at their optimum level, we
advise that the product maintenance instructions in this section are strictly followed.
18.1 Maintenance Instructions
The following includes instructions on how to maintain your devices, together with
precautions to take.
18.2
Do not use any abrasive cleansers, detergent, or automotive chemicals on the tablet.
Keep the devices in dry conditions and within specified operating temperatures.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before and after each
use.
Do not attempt to disassemble your tablet or the VCI unit.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger or accessories will void the limited
product warranty.
Ensure that the battery charger does not contact conductive objects.
Do not use the tablet beside microwave ovens, cordless phones and certain medical
or scientific instruments to prevent signal interference.
Troubleshooting Checklist
A. When the tablet does not work properly:
Make sure the tablet has been registered online.
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Make sure the system software and diagnostics application are properly
updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is being
received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off your
device if it is not in use.
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery is charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold temperature.
Charge the device in a temperate area.
Your device may not be connected to the charger properly. Check the connector.
NOTE
If the problems persist, please contact Autel's technical support personnel or your local
selling agent.
18.3 About Battery Usage
Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to
recharge your battery when there is electricity left.
DANGER
The built-in lithium-ion polymer battery is factory-replaceable only; incorrect replacement
or tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.
Do not disassemble, open, crush, bend, deform, puncture, or shred the battery.
Do not modify, remanufacture or attempt to insert foreign objects into the battery, or
expose the battery to fire, explosion, or other hazards.
Only use the specified charger and USB cables. Use of non-Autel-authorized
charger or USB cables may lead to device malfunction or failure.
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Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
you suspect damage, take the tablet to a service center for inspection.
Try to keep closer to your wireless router to reduce battery usage.
The time needed to recharge the battery varies depending on the remaining battery
capacity.
Battery life inevitably shortens over time.
Unplug the charger once the tablet is fully charged since overcharging may shorten
battery life.
Keep the battery in temperate environments. Do not place the battery inside a car
when it is too hot or too cold, which may reduce the capacity and life of the battery.
18.4 Service Procedures
This section provides information on technical support, repair service, and application for
replacement or optional parts.
18.4.1 Technical Support
If you have any question or problem on product operations, please contact us.
Autel China Headquarters
Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)
Email: [email protected]
Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
Web: www.autel.com
Autel North America
Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)
Email: [email protected]
Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
Web: www.autel.com/us
Au
98
tel Europe
Phone: +49(0)89 540299608 (Monday-Friday, 9AM-6PM Berlin Time)
Email: [email protected]
Address: Landsberger Str. 408, 81241 München, Germany
Web: www.autel.eu
Autel APAC
Japan:
Phone: +81-045-548-6282
Email: [email protected]
Address: 6th Floor, Ari-nadoribiru 3-7-7, Shinyokohama, Kohoku-ku, Yokohama-shi,
Kanagawa-ken, 222-0033 Japan
Web: www.autel.com/jp
Australia:
Email: [email protected]
Address: Unit 5, 25 Veronica Street, Capalaba
Autel IMEA
Phone: +971 585 002709 (in UAE)
Email: [email protected]
Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE
Web: www.autel.com
Autel Latin America
Mexico:
Phone: +52 33 1001 7880 (Spanish in Mexico)
Email: [email protected]
Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco, Mexico
B
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razil:
Email: [email protected]
Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil
Web: www.autel.com/br
18.4.2 Repair Service
If it is necessary to send back your device for repair, please download and fill out the
repair service form from www.autel.com. The following information must be included:
NOTE
Contact name
Return address
Telephone number
Product name
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the address below:
Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China
18.4.3 Other Services
You can purchase the accessories directly from authorized tool suppliers of Autel, or your
local distributor or agent.
Your purchase order should include the following information:
Contact information
Product or part name
Purchase quantity
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Compliance Information
FCC Compliance FCC ID: WQ8MAXISYSULTRA
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
SAR
The radiated output power of this device is below the FCC radio frequency exposure
limits. Nevertheless, the device should be used in such a manner that the potential for
human contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests
for SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels so as to use only the power
required to reach the network. To avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to antenna should be minimized.
CE Compliance
RED Directive 2014/53/EU.
RoHS Compliance
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU
101
.
20
102
Warranty
19 12-month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiCOM Diagnostics Device that should this product or any part
thereof during normal usage and under normal conditions be proven defective in material
or workmanship that results in product failure within twelve (12) months period from the
date of purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts)
with Proof of Purchase, at the Company's option, without charge for parts or labor directly
related to the defect(s).
NOTE
If the warranty period is inconsistent with local laws and regulations, please comply with
the relevant local laws and regulations.
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.
