Hikvision HIKCENTRAL-L-ACS-1DOOR HikCentral Lite Add-On Individual Door

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User Manual Specification
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HikCentral Lite User Manual

This is the main product document for model HIKCENTRAL-L-ACS-1DOOR.

The file format is pdf, 159 pages, you can download this manual here .

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HikCentral Lite V1.1.1
User Manual
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note
Provides addional informaon to emphasize or supplement
important points of the main text.
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Legal Informaon
About this Document
This Document includes instrucons for using and managing the Product. Pictures, charts,
images and all other
informaon hereinaer are for descripon and explanaon only.
The
informaon contained in the Document is subject to change, without noce, due to
rmware updates or other reasons. Please nd the latest version of the Document at the
Hikvision website ( hps://www.hikvision.com ). Unless otherwise agreed, Hangzhou Hikvision
Digital Technology Co., Ltd. or its aliates (hereinaer referred to as "Hikvision") makes no
warranes, express or implied.
Please use the Document with the guidance and assistance of professionals trained in
supporng the Product.
About this Product
This product can only enjoy the aer-sales service support in the country or region where the
purchase is made.
Acknowledgment of Intellectual Property Rights
Hikvision owns the copyrights and/or patents related to the technology embodied in the
Products described in this Document, which may include licenses obtained from third pares.
Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part
of this Document may be excerpted, copied, translated, or modied in whole or in part by any
means without
wrien permission.
and other Hikvision's trademarks and logos are the properes of Hikvision in
various
jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS
IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK.
IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
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PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
© Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
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Contents
Chapter 1 Learn About HikCentral Lite ........................................................................................ 1
1.1 Recommended Running Environment ................................................................................... 2
1.2 Comparison Between Free and Full Version .......................................................................... 3
1.3 System Conguraons and Performance ............................................................................. 10
1.3.1 Detailed Performance ................................................................................................. 11
1.4 Decoding Performance of Desktop ...................................................................................... 13
1.4.1 Detailed Performance ................................................................................................. 14
1.5 Document Guide .................................................................................................................. 15
Chapter 2 Get Started ............................................................................................................... 16
2.1
Congure the System Capability .......................................................................................... 16
2.2 Acvate License ................................................................................................................... 17
2.2.1
Acvate the License Online ......................................................................................... 17
2.2.2 Acvate the License Oine ........................................................................................ 18
2.3 Add Devices ......................................................................................................................... 19
2.4 Add a Server and View Server Details .................................................................................. 22
2.5
Congure User Preference ................................................................................................... 23
Chapter 3 Video Monitoring ..................................................................................................... 28
3.1
Preparaons ......................................................................................................................... 28
3.1.1 Add Encoding Devices ................................................................................................. 28
3.1.2 View and Congure Details of Encoding Devices ........................................................ 29
3.1.3 Add an Alarm for an Encoding Device ......................................................................... 32
3.2 Basic
Funcons Related to Video Monitoring ...................................................................... 32
3.2.1 Start Live View / Playback of Camera .......................................................................... 32
3.2.2 PTZ Control During Live View ...................................................................................... 37
3.2.3 Monitor via Cameras on the Map ............................................................................... 38
3.3 Face Picture Comparison and Human Body
Detecon ........................................................ 41
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3.3.1 Add Face Picture Libraries and Face Pictures .............................................................. 42
3.3.2 View Videos Related to Face and Human Body Recognion ....................................... 43
3.3.3 Search for Recognized Face Pictures and Human Body Pictures ................................. 44
3.3.4 Search Targets by a Picture ......................................................................................... 45
3.4 Vehicle Monitoring ............................................................................................................... 46
3.4.1 Add Vehicle Lists and Vehicles .................................................................................... 46
3.4.2 View Video Related to Vehicle Monitoring ................................................................. 47
3.4.3 Search and Export ANPR Events .................................................................................. 48
3.5 Smart Search / VCA .............................................................................................................. 49
3.5.1
Compable NVR Series for Smart Search .................................................................... 50
3.5.2 Conguraon for NVR and Network Camera .............................................................. 50
3.6 AcuSearch / Object Search ................................................................................................... 53
3.7 AcuSeek ............................................................................................................................... 58
3.8 Generate and View People Counng Report ....................................................................... 61
3.9 (Oponal) Local Conguraons Related to Video Monitoring ............................................. 64
Chapter 4 Access Control and Video Intercom ........................................................................... 65
4.1
Preparaons ......................................................................................................................... 66
4.1.1 Add Devices ................................................................................................................. 66
4.1.2 View Details of a Device .............................................................................................. 67
4.1.3 View Details of a Door ................................................................................................ 68
4.2 Add Departments and Persons ............................................................................................ 69
4.2.1
Congure Credenal-Related Parameters ................................................................... 72
4.2.2 Protect
Prole Pictures ............................................................................................... 72
4.3 Add and Assign Access Levels .............................................................................................. 74
4.4 Add an Alarm ....................................................................................................................... 77
4.5 Real-Time Monitoring of Doors ........................................................................................... 79
4.5.1 Monitor Doors and Control Door Status ..................................................................... 80
4.5.2 Display and Control Doors on the Map ....................................................................... 81
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4.6 Video Intercom .................................................................................................................... 84
4.7 Import Person Authencaon Events from Devices to the Client ....................................... 85
4.8 Search for Access Events ...................................................................................................... 87
4.9 Display
Stascs of Person&Credenals, Access Levels, and Access Events ....................... 89
Chapter 5 Storage ..................................................................................................................... 92
5.1 Preparaons ......................................................................................................................... 93
5.2 Congure Storage Locaon and Storage Space ................................................................... 93
5.3 Congure Storage Schedule ................................................................................................. 94
5.4 Playback & VCA Search ........................................................................................................ 96
5.5 Specify Data Retenon Time ................................................................................................ 97
5.6 Advanced Conguraons ..................................................................................................... 97
5.6.1 System Storage NIC ..................................................................................................... 97
5.6.2 Rebuild Index .............................................................................................................. 98
5.6.3 Maintenance ............................................................................................................... 98
Chapter 6 Main Panel for Monitoring and Control ................................................................... 100
Chapter 7 Search .................................................................................................................... 102
7.1 Search for Detected Vehicles or Persons by Cameras/Doors ............................................. 103
7.2 Search for Detected Persons or Vehicles in VCA Areas ...................................................... 106
7.3 Search for Detected Persons/Vehicles by Features ............................................................ 106
Chapter 8 Event and Alarm ..................................................................................................... 108
8.1 Supported Triggering Events .............................................................................................. 108
8.2 Event
Subscripon ............................................................................................................. 119
8.3 Add an Alarm ..................................................................................................................... 120
8.4 Supported Linkage
Acons ................................................................................................ 121
8.5 Alarm List ........................................................................................................................... 122
8.6 Search for and Export Alarms ............................................................................................ 123
8.7 Local
Conguraon About Event and Alarm ...................................................................... 123
Chapter 9 Management of Users and Roles ............................................................................. 124
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9.1 Add a User ......................................................................................................................... 124
9.2 Supported Operaons on the User List .............................................................................. 125
9.3 Add a Role .......................................................................................................................... 125
9.4
Congure Account Security Rules ...................................................................................... 128
9.5 Reset Login Password ......................................................................................................... 129
Chapter 10 System Conguraon ............................................................................................ 130
10.1 Congure Email Parameters ............................................................................................. 130
10.2 Add or Edit a Holiday ....................................................................................................... 130
10.3 Congure NTP Synchronizaon / Device Access Protocol / WAN Access / NIC, and Reset
Network Info ............................................................................................................................ 131
10.4 Use SSL/TLS
Cercate for HTTPS Connecons ............................................................... 134
10.5 Congure Service Component Cercate ........................................................................ 137
Chapter 11 Maintenance ........................................................................................................ 138
11.1 Generate and Display Maintenance Report ..................................................................... 138
11.2 Search for
Nocaons ................................................................................................... 143
11.3 Search for System Logs .................................................................................................... 143
Appendix A. Other System
Conguraons and Performance ................................................... 146
Appendix B. Product Usage Restricons: Scenarios & Guidelines ............................................ 147
Appendix C. Past User Manuals .............................................................................................. 150
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Chapter 1 Learn About HikCentral Lite
The HikCentral Lite is a Video Management Soware product which requires limited system
resources providing an enhanced user experience. It integrates
conguraon and applicaon
funcons relang to monitoring of video, access control and video intercoms.
The system has a simple and clear interacve design and guidance that allows users to quickly get
started. It supports quickly
imporng the conguraon le downloaded from the iVMS-4200. The
product is compable with third-party devices.
The Mobile Client is provided with features of live view, playback, alarm checking, etc.
Figure 1-1 Main Page
See Main Panel for Monitoring and Control for details about the main page.
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Figure 1-2 System Window
1.1 Recommended Running Environment
Table 1-1 Recommended Running Environment
Plaorm OS
Server
Microso® Windows 11 64-bit
Microso® Windows 10 64-bit
Microso® Windows Server 2019 64-bit
Microso® Windows Server 2016 64-bit
Microso® Windows Server 2012 R2 64-bit
Microso® Windows Server 2012 64-bit
Microso® Windows Server 2022
Microso® Windows Server 2025
Note
For Windows Server 2012 R2, make sure it is installed with the rollup
(KB2919355) updated in April, 2014.
Desktop
Microso® Windows 11 64-bit
Microso® Windows 10 64-bit
Microso® Windows Server 2019 64-bit
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Plaorm OS
Microso® Windows Server 2016 64-bit
Microso® Windows Server 2012 R2 64-bit
Microso® Windows Server 2012 64-bit
Microso® Windows Server 2022
Note
For Windows Server 2012 R2, make sure it is installed with the rollup
(KB2919355) updated in April, 2014.
Mobile Client
iOS 12.0+
Android 15.0+
1.2 Comparison Between Free and Full Version
This topic shows the dierences of HikCentral Lite maximum performance and core features of the
full version.
Maximum Performance
Table 1-2 Manageable Resources
Performance Full Version Free Version
Total Camera Channels 128
*Includes numbers of AcuSearch
cameras, AcuSeek cameras, ANPR
cameras, people
counng cameras,
cameras for face picture comparison
& body recognion, and third-party
cameras
16
People Counng Cameras 128 0
AcuSearch Cameras 128 0
AcuSeek Cameras 128 0
ANPR Cameras 8 0
Cameras for Face Picture
Comparison and Body
Recognion
16 0
Third-Party Cameras 128 0
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Performance Full Version Free Version
Doors 32 2
External Streaming Servers 64 64
Table 1-3 Others
Performance Full Version Free Version
Vehicles 2,000 0
Table 1-4 Access Control
Performance Full Version Free Version
Persons 500 500
Credenals Cards: 1,000
Face Pictures: 500
Fingerprints: 1,000
Irises: 1,000
Cards: 1,000
Face Pictures: 500
Fingerprints: 1,000
Irises: 1,000
Table 1-5 Users
Performance Full Version Free Version
Users 128 128
Roles 64 64
Users Logged In Simultaneously
via Desktop
64 3
Users Logged In Simultaneously
via Mobile Client
64 3
Core Features
The following features are available only in the full version.
AcuSearch / Object Search
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Figure 1-3 AcuSearch / Object Search
AcuSeek
Figure 1-4 AcuSeek Entry
People Counng Report
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Figure 1-5 People Counng Report
Vehicle Search
Search for vehicles by features. Go to Search → Vehicle Passing Event .
Figure 1-6 Vehicle Passing Event
Search for vehicles by features. Go to Search → Intelligent Search .
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Figure 1-7 Search for Vehicles by Features
Supports license plate No. and vehicle list management if ANPR cameras are added.
Figure 1-8 ANPR Camera
Face Picture Comparison
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Supports searching for persons by features. Go to Search → Face & Human Body Detecon .
Figure 1-9 Face & Human Body Detecon
Supports searching for persons by features. Go to Search → Intelligent Search .
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Figure 1-10 Search for Persons by Features
Supports face picture comparison if cameras for face picture comparison are added and
AcuSearch.
Figure 1-11 Camera for Face Picture Comparison
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Search by Face/Body Pictures
Supports uploading a picture and seng other condions to search for the corresponding
pictures. You can also right-click on searched pictures to
nd similar ones.
Server Disk Storage
Supports storing videos on server disks.
Note
The free version supports only pictures and les.
Third-party Cameras
Supports cameras accessed via ONVIF, Dahua, Hanwha, and Axis protocol.
Upgrade to HikCentral Professional
Supports upgrading from HikCentral Lite to HikCentral Professional.
Mobile Client / Desktop
Supports up to 64 concurrent client logins.
Note
The free version supports up to 3 concurrent client logins.
1.3 System Conguraons and Performance
The system performance is tested based on the following conguraons.
System
Conguraons
Table 1-6 System Conguraons
Feature Conguraon 1 Conguraon 2
CPU Intel
®
Core™ i5-12500 Intel
®
Core™ i7-12700
RAM 2*8 GB 2*8 GB
NIC 1 GbE Network Interface Card 1 GbE Network Interface Card
SSD for OS Enterprise Class SSD Enterprise Class SSD
HDD for Video
Storage
Enterprise-class HDD or high
performance network HDD. It should
support wring or reading of 10 MB/
s.
Enterprise-class HDD or high
performance network HDD. It should
support wring or reading of 20 MB/
s.
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Feature Conguraon 1 Conguraon 2
SSD Capacity for
Database
At least 500 GB At least 500 GB
OS Microso
®
Windows 10 64-bit or later Microso
®
Windows 10 64-bit or later
1.3.1 Detailed Performance
Here shows the maximum system performance.
Manageable Resources
Table 1-7 Manageable Resources
Resource Type Conguraon 1 Conguraon 2
Cameras
(Including cameras accessed by
ONVIF protocol and third-party
cameras)
128
(No more than 8 ANPR cameras
and 16 cameras for face picture
comparison are allowed.)
128
(No more than 8 ANPR cameras
and 16 cameras for face picture
comparison are allowed.)
Doors 32 32
External Streaming Servers 64
Video
Max. performance of internal streaming server: up to 200 channels, and no more than 400 Mbps
for input/output bandwidth.
For channels that can be viewed simultaneously, see
Decoding Performance of Desktop .
Access Control
Table 1-8 Access Control Related Performance
Parameter Conguraon 1 Conguraon 2
Persons 500 500
Cards 1,500 1,500
Prole Pictures 500 500
Fingerprints 1,000 1,000
Irises 1,000 1,000
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Performance of Main Panel for Monitoring and Control
Table 1-9 Performance of Main Panel for Monitoring and Control
Parameter Conguraon 1 Conguraon 2
Resources in One View 64 64
Resources in Mulple Views 256 256
Areas 256 256
Map
Total E-Maps: 16
Maps in One View: 4
Total E-Maps: 16
Maps in One View: 4
Table 1-10 Performance Not Limited by Conguraons
Parameter Performance
New Windows 4
Views 64
Area Levels 5
Resources on GIS Map or Each E-Map 256
Users, Roles, and Permissions
Table 1-11 Performance of Users, Roles, and Permissions
Parameter Conguraon 1 Conguraon 2
Users 128 128
Roles 64 64
Online Users on Desktop 64 64
Online Users on Mobile Clients 64 64
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Event and Alarm
Table 1-12 Performance of Event and Alarm
Parameter Conguraon 1 Conguraon 2
Events Receiving 20/s 20/s
Number of Alarm Rules 1000 1000
Speed of Pushing Alarms/
Events/Nocaons from
Server to One Client
20/s 20/s
Performance of Data Storage
Table 1-13 Performance of Data Storage
Parameter Conguraon 1 Conguraon 2
Video Storage Throughput 480 Mbps 600 Mbps
Retenon Period of Captured
Faces, ANPR Records, Events,
Intelligent Analysis Data,
Access Records, and System
Logs
3 Years 3 Years
Storage Capacity (including
captured faces, ANPR records,
events, intelligent analysis
data, access records, and
system logs)
10 million 10 million
1.4 Decoding Performance of Desktop
The performance is tested in the following conguraon.
Table 1-14
Conguraon
Feature Conguraon
Recommended Model DS-VP41D-C/HW5
CPU Intel
®
Core™ i5-12500 3.0.0 GHz
RAM 16 (8+8) GB
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Feature Conguraon
NIC Intel
®
Ethernet Connecon (17) I219-LM
Graphics Card Intel
®
UHD Graphics 770
OS Microso
®
Windows 10 (64-bit)
1.4.1 Detailed Performance
This topic introduces the hardware and soware decoding performance of dierent encoding
formats including H.264 and H.265.
H.264
Table 1-15 Performance of H.264 with Hardware Decoding
Frame Rate (fps) Bit Rate (Mbps) Resoluon Max. Live View Channels
30 6 1080p 35
30 12 8 MP 10
25 6 1080p 42
25 12 8 MP 12
Table 1-16 Performance of H.264 with Soware Decoding
Frame Rate (fps) Bit Rate (Mbps) Resoluon Max. Live View Channels
30 6 1080p 15
30 12 8 MP 5
25 6 1080p 17
25 12 8 MP 6
H.265
Table 1-17 Performance of H.265 with Hardware Decoding
Frame Rate (fps) Bit Rate (Mbps) Resoluon Max. Live View Channels
30 3 1080p 41
30 6 8 MP 11
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Frame Rate (fps) Bit Rate (Mbps) Resoluon Max. Live View Channels
25 3 1080p 45
25 6 8 MP 15
Table 1-18 Performance of H.265 with Soware Decoding
Frame Rate (fps) Bit Rate (Mbps) Resoluon Max. Live View Channels
30 3 1080p 13
30 6 8 MP 4
25 3 1080p 15
25 6 8 MP 5
For environments where the iVMS-4200 is running, with a CPU earlier than Intel® Core™i3-8100, 4
GB of RAM, and a SATA 7200 RPM Enterprise Class HDD, see
recommendaons in Other System
Conguraons and Performance for migrang from iVMS-4200 to HikCentral Lite.
1.5 Document Guide
Release Notes (What's new about the current version and history versions)
Data Sheet (Helps make a buying decision about the product by providing technical
specicaons)
Compability List of Devices (Provides supported Hikvision devices and third-party devices)
Hardening Guide (Informs users of the factors aecng the system security and provides
security
suggesons for users in terms of system overall security)
User Manual (Gives you detailed guidance of how to use the product)
Quick Start Guide of Mobile Client ( Provides simple introducon of funcons on dierent pages
for beginners)
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Chapter 2 Get Started
This chapter is designed to help you quickly understand and deploy the product as a guideline for
seng up and inial use.
2.1 Congure the System Capability
The system supports the conguraon of two major service capabilies: Access Control and Video.
Each service capability, once acvated, corresponds to a set of features as outlined below.
You can congure the service capability via two opons:
During the inial deployment and setup process.
On the Home page, go to System → System
Conguraon → Service Capability .
By default, both
capabilies are enabled. At least one business capability will remain operaonal. If
the only acve capability is disabled, another capability will automacally acvate to maintain
system funconality.
If access control and/or video device type in the service capability has been added in the system,
disabling the corresponding service capability is not allowed. Once the corresponding devices are
removed from the system, the service capability can then be disabled.
Only enable Video
When only enabling Video, the following features are disabled:
Access control and video intercom devices are not allowed to add when adding devices.
Access Control on the device management page, and Video Intercom.
The
pre-dened ShortCut for access control in the main panel for monitoring and control.
On the Home page, access control-related records in Alarm, Event, and Nocaons in the right
navigaon bar.
Access control
operaon in Permission Item when adding roles in Account Security.
On the Home page, the corresponding device type lter condions in Map in the le navigaon
bar.
The access control events and linkage acon in Event and Alarm.
The ISAPI protocol type when manually adding devices.
The Save Model Data of
Prole Picture Only feature (person prole picture will be converted to
unreadable modeling data for saving) in
Prole Picture.
Only enable Access Control
When only enabling Access Control, the following features are disabled:
Encoding devices and streaming servers are not allowed to add when adding devices.
On the system page, hide the entry of Face Picture Library and Vehicle.
Video-related
operaon in Permission Item when adding roles in Account Security.
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The retrieval of Vehicle Passing Record, Face Capture, and video-related events in Alarm and
Nocaons.
Person and Vehicle on the right side of the Main Panel.
Video-related events and linkage
acon in Event and Alarm.
On the Home page, the corresponding device type
lter condions in Map in the le navigaon
bar.
The
pre-dened ShortCut for video in the Main Panel.
2.2 Acvate License
Aer installing the client, you will have a temporary License for a specied number of devices and
limited funcons. To ensure the proper use of the client, you can acvate the Server to access
more funcons and manage more devices. If you do not want to acvate the Server now, you can
skip this chapter and
acvate it later.
Note
Only the admin user can perform the acvaon, update, and deacvaon operaon.
If you encounter any problems during acvaon, update, and deacvaon, please send the
server logs to our technical support engineers.
On the License Overview page, you can click to select available resources to congure Facial and
Human Body Recognion cameras or ANPR cameras.
On the Home page, click the user name in the top-right corner, then select License Management
to open the license management panel. Click the
Acvate License buon in the lower le corner
to proceed.
2.2.1
Acvate the License Online
If your computer can connect to the Internet, you can acvate the Server in online mode.
Steps
1.
Select Online Acvate as the acvaon type to acvate the license in online mode.
2.
Enter the
acvaon code received when you purchased your License.
If you have purchased more than one Licenses, you can click Add and enter other acvaon
codes.
Note
The acvaon code should contain 32 characters (except dashes).
3.
Check I accept the terms of the agreement Hikvision Soware User License Agreement and I
accept the terms of the agreement Data Protecon Statement to open the License Agreement
panel and click OK.
4.
Click
Acvate.
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2.2.2 Acvate the License Oine
If your computer cannot connect to the Internet, you can acvate the License in oine mode.
Steps
1.
Select Oine Acvate as the acvaon type to acvate the license in oine mode.
2.
Enter the
acvaon code received when you purchased your License.
If you have purchased more than one Licenses, you can click Add and enter other acvaon
codes.
Note
The acvaon code should contain 32 characters (except dashes).
3.
Check I accept the terms of the agreement Hikvision Soware User License Agreement and I
accept the terms of the agreement Data
Protecon Statement to open the License Agreement
pane and click OK.
4.
Click Generate Request File.
A request
le named "AcvaonRequestFile.bin" will be downloaded. Click View File to save the
request le to the proper directory or the removable storage medium (e.g., USB ash disk) or
click on the home page to view downloading records.
5.
Copy the request le to the computer that can connect to the Internet.
6.
On the computer which can connect to the Internet, enter the following website:
hps://
kms.hikvision.com/#/acve .
7.
Click and then select the downloaded request le.
8.
Click Submit.
A respond le named "AcvaonResponseFile.bin" will be downloaded. Save the respond le to
the proper directory or the removable storage medium (e.g., USB
ash disk).
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9.
Go back to the Acvate License panel and click to select the downloaded respond le or drag
the le.
10.
Click Acvate.
2.3 Add Devices
You can add encoding devices, access control devices, and video intercom devices by auto detect,
batch import, manually add, as well as data migraon from iVMS-4200.
Add Device
On the Home page, go to System → Device Management → Add Device to select supported
adding modes: Auto Detect, Batch Import, and Manually Add.
You can also add device(s) by right-clicking an area or through a shortcut.
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Figure 2-1 Other Entries for Adding Devices
Data Migraon
On the Home page, go to System → Device Management → Move Now .
(Only supported on the Server) On the Home page, go to Username → Data
Migraon .
Table 2-1 Add Device
Mode Descripon
Auto Detect Select this one to detect devices that are on the same LAN as the
server or client.
You can perform the following operaons.
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Mode Descripon
Specify IP Range supports discovering all accessible networks by
the current client, regardless of whether these networks are on
the same network as the client or server.
Note
The feature is only eecve when the device supports the ONVIF
protocol.
Click
to edit Device IP Address and Port number.
Click to reset the password.
Click
to lter by Acvated or Unacvated, as well as device
type.
If the device status is unacvated, click Acvate to acvate the
device before adding it.
Batch Import Select this one if the IP address, port No., ID, and secret key of
mulple devices are known.You can quickly add a batch of devices
without verifying their validity.
Select this one if the device is
oine or the device and the server or
the client are not on the same LAN.
Manually Add Select this one if the IP address, port No., ID, and secret key of single
device are known.
You can choose from the following access protocols and enter the
required device
informaon. If you have installed addons, you can
select protocols
specic to those addons.
Hikvision Private Protocol
Hikvision ISUP Protocol
Hikvision ISAPI Protocol
ONVIF Protocol
Note
You need enable ONVIF before using this feature for security
reasons.
Data Migraon from
iVMS-4200
Only supported on the server when an admin performs the
operaon.
You can import the following informaon from iVMS-4200:
Devices and resources (encoding devices and access control
devices)
Recording schedules
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Mode Descripon
Person informaon, credenals, and access level permissions
Access control event records
Aer adding devices, right-click the device to perform further operaons on the device list.
Viewing the serial number and version number of cameras under NVRs is supported.
Set Time Zone
Select one or more device(s), click Time Zone to set / edit the
me zone.
Note
You can only set me zone for online devices.
Remote Conguraon
Hover on one device, then right-click and select Device Remote Conguraon.
Apply Sengs Manually to Access Control Devices
For oine device(s), parameters are stored on the plaorm. Aer the device(s) goes online, the
stored parameter
conguraons need to be manually pushed to the device.
You need to apply plaorm access control sengs (including mul-factor authencaon,
mul-door
interlocking, rst person in, and remaining unlocked/locked) to device manually,
aer you restore device parameters to default values, restore database, or set doors to
remain locked/unlocked.
On the Access Control panel, click Apply Manually.
See
System Conguraons and Performance for the number of devices supported by the client.
Note
For devices congured with the linkage acon of capturing, and devices added by Hikvision ISUP
Protocol, the pictures from the devices may be transmied to the Server via HTTP.
2.4 Add a Server and View Server Details
You can add an external streaming server to the system for distribung and streaming the media
content in
real-me to mulple clients or devices. This setup allows for ecient management of
video data, ensuring immediate accessibility as needed.
Add a Server
On the Home page, go to System → Device Management → Add Server .
The server is for the live view, playback, video intercom, etc. Max. Streaming Channel refers to the
max. channel of streams that the streaming server can support.
Aer adding servers, you can perform further operaons on the server list.
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View Alarm Conguraon
Hover on one server, then right-click and select View Alarm Conguraon to view and edit the
alarm
conguraons of the corresponding server.
Remote Conguraon
Hover on one server, then right-click and select Congure on Device to open the device's web
conguraon page.
View Server Details
Hover on the server, then right-click and select View Details to view the specic informaon of the
corresponding server.
Figure 2-2 View Server Details
You can perform the following operaons.
View the normal and abnormal status under the server name. The abnormal status is displayed
by default. Click More to view all status informaon.
Edit the Basic Conguraon of the server.
2.5
Congure User Preference
You can congure desktop-specic preferences from dierent aspects (video playing, alarm
nocaon, and login).
Event and Alarm
In the upper-right corner of the Desktop, go to User Name → Local Conguraon .
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Display
Audio: Enable/disable all alarm-related audio (audible alarm, alarm sound, etc.) for the
current client.
Pop-Up Window: Enable/disable all pop-up windows for the current client. The pop-up
window will be displayed in the center by default. If you moved it, the new
posion will be
remembered for the next
me.
Note
When Audio or Pop-Up Window is disabled, you can sll add relevant linkage acons but they
will not come into eect.
Alarm Sound
Voice Engine (Requires the Operang System's Support): Play the voice text congured (the
audible alarm in Supported Linkage Acons ), by the voice engine supported by the computer
system.
Local Audio Files: Play the uploaded local les. The congured voice text will be irrelevant.
Advanced
Sengs
In the upper-right corner of the Desktop, go to User Name → Local Conguraon .
Time Zone
Enable Display
Mulple Time Zones to display the client and device/server me zone in the list
at the same me. You can view mulple me zones when searching for events such as Alarm,
Access Control, Vehicle Passing Event, etc., in the
Invesgaon page.
File Saving Path
Click and then select a folder as the saving path for les such as images, downloads, manual
recordings, etc.
Ringtone
You can customize and preview call ringtones for your device. An audio le, restricted to WAV
format, will play as the ringing tone when the device is called.
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Note
The feature is available only aer access control devices or video intercom devices have been
added to the system.
Streaming Access Mode
Dene how to access all the added encoding devices and decoding devices.
Automacally Judge: Automacally adjust the access mode according to the domain of
devices. If the Desktop is in the same domain as devices, it will get streams directly from
devices, otherwise, it will get steams via streaming server.
Via Streaming Server: The Desktop will access devices via streaming severs, which can lower
the load of devices. When there are
mulple Desktops to get streams from the same device,
you can use this mode.
Version Update
Nocaon
Enable this to receive nocaons of version updates. Updated version will provide you with
latest features with beer experience. The cloud server will automacally push updates. If
mulple clients are connected, it will nofy them to automacally update.
Figure 2-3 Version Update
Basic Video Preference
Right-click on any blank area of the main panel for monitoring and control.
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Figure 2-4 Access to Basic Video Preference
Global Stream Conguraon
If you check Stream Adapon, the system will automacally switch between the main and
sub-stream according to the window
resoluon when playing video.
Select the appropriate video resoluon based on device and network condions. When the
playback window size is smaller than the selected
resoluon, the video will automacally
switch to a lower sub-stream to ensure performance:
Extra Large (1920*1080)
Large (704*576)
Medium (640*360)
Small (320*180)
If you do not check Stream
Adapon, videos in the window will be played according to the
selected mode Main Stream or Sub-Stream. If the device does not support the mode, the
system will switch to the supported mode
automacally.
View Scale
Original Resoluon indicates to play a video in original size, and the image may not ll the live
view / playback window. Full Screen indicates that the image is
lled the enre live view /
playback window.
Decoding Mode
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Hardware decoding is to decode based on GPU, while soware decoding is on CPU. Choose the
decoding mode according to your GPU/CPU performance.
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Chapter 3 Video Monitoring
Video monitoring centers on the security based on video-related funcons. You can perform real-
me
monitoring to view the real-me status of monitored places, get the nocaon of events/
alarms, and know the trend of dierent targets.
Preparaons
Add Encoding Devices
View and Congure Details of Encoding Devices
Add an Alarm for an Encoding Device
Basic Funcons Related to Video Monitoring
Start Live View / Playback of Camera
PTZ Control During Live View
Monitor via Cameras on the Map
Face Picture Comparison and Human Body Detecon
Add Face Picture Libraries and Face Pictures
View Videos Related to Face and Human Body Recognion
Search for Recognized Face Pictures and Human Body Pictures
Search Targets by a Picture
Vehicle Monitoring
Add Vehicle Lists and Vehicles
View Video Related to Vehicle Monitoring
Search and Export ANPR Events
Smart Search / VCA
AcuSearch / Object Search
AcuSeek
Generate and View People Counng Report
(Oponal) Local Conguraons Related to Video Monitoring
3.1
Preparaons
3.1.1 Add Encoding Devices
Before starng live view, video recording, and event/alarm conguraons, you should add
encoding devices (e.g., cameras, NVRs, DVRs).
On the top of the Desktop, click System → Device Management → Add Device . Refer to
Add
Devices for details.
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3.1.2 View and Congure Details of Encoding Devices
The device basic conguraon, recording schedule, connected resource (alarm input and alarm
output), intelligent capability, alarm output linkage, and advanced
conguraons (such as transfer
protocol and PTZ sengs) are displayed according to the device type and capability.
On the top of the Desktop, click System → Device Management to show the added device list.
Click a device name to open the device details page.
Figure 3-1 Camera Details
Note
The device details vary according to the device type, access protocol, and device adding method.
Conguraons should be subject to the actual situaon.
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Device Details Tab Page Introducon
Tab Name Descripon
Recording Conguraon It is valid for cameras only.
Resource Informaon
Display resources (such as cameras, alarm inputs, and alarm
outputs) that are connected to the device.
Right-click a resource for further operaons, that depend on the
resource type. For example, if the resource is a camera, you can
open the device web conguraon page, device log search page,
and device alarm
conguraon page, rename the device, and
delete it from the resource list.
Intelligent Capability Intelligent funcons such as face picture comparison, AcuSearch,
AcuSeek, Smart Search, people counng, and ANPR of the camera are
displayed according to the camera capability and License.
Before applying the intelligent
funcons of cameras, you need to
enable them. In
addion, eding intelligent funcon rules and
copying rules to other cameras are supported on the current page.
Alarm Output Linkage It is valid for cameras only.
Add or edit the alarm outputs of cameras on the live view image.
Advanced Conguraon Set Transfer Protocol, or select media prole of main/sub stream for
the camera.
You can manually set the camera type to PTZ camera in case the PTZ
capability
recognion is incorrect. For a PTZ camera, you can perform
the PTZ control directly on current page. Refer to
PTZ Control During
Live View for details.
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Congure Recording Parameters
Note
The recording schedule of added encoding devices will be automacally synchronized to the
system. That is, if a camera already has recording schedule congured, the system will
automacally enable recording according to the congured schedule when the camera is added.
The stream type for video storage is set to dual-stream by default if the camera supports. You
can switch the stream during playback.
Figure 3-2 Recording Conguraon
Switch on Recording, and set the video recording parameters.
Video Storage Locaon
The storage locaon of recorded video les. You can store these les in the system or local
device.
Stream Type
Choose the Main Stream, Sub-Stream, or Dual-Stream based on your actual needs for playback
quality, power
consumpon, etc.
Overwrite Aer Retenon Time / Retenon Time
If you enable Overwrite Aer Retenon Time, videos stored longer than the specied
Retenon
Time will be automacally overwrien. If you disable this, stored videos will be
overwrien in the order of their storage me (earliest rst) when the storage space is not
enough.
Auto Copy-Back
Enable this to temporarily store the video in the device when network fails, and transport the
video to storage device when network recovers.
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Note
The feature is only eecve when the Stream Type is set to Main Stream and is supported only
by Hikvision cameras.
Recording Schedule
You can use the schedule template or dene a custom schedule. The scheduled recording is to
record
connuously within the me duraon, while the event triggered recording is to record
when alarm occurs.
Back up Video
Enable this to back up videos on the backup device. You can search and play the videos on the
backup device when the original videos are damaged, lost, or deleted.
Copy To
Click this to copy the recording
conguraons to other devices.
3.1.3 Add an Alarm for an Encoding Device
Before receiving the event/alarm detailed informaon which helps handle the situaon promptly,
you need to
congure the alarm rule in advance.
On the top of the Desktop, click System → Event and Alarm → Alarm Conguraon → Add Alarm .
Refer to
Add an Alarm for details.
Supported triggering events and sources for encoding devices are categorized according to their
properes. For the complete event list supported by encoding devices, refer to Supported
Triggering Events .
3.2 Basic
Funcons Related to Video Monitoring
The video monitoring basic funcons include live view, playback, PTZ control, and monitoring on
the map.
3.2.1 Start Live View / Playback of Camera
You can start live view or playback of one or mulple cameras.
Start Live View / Playback of One Camera
Start Live View of One Camera: Double click a camera, or drag a camera from the camera list to
the viewing grid, or right click a camera and click Open to start live view of the camera.
Start Playback of One Camera:
Aer starng live view of a camera, draw the meline backwards,
or click Playback on the lower le corner to start playback of the camera.
During playback,
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Figure 3-3 Start Live View / Playback of One Camera
Note
For videos tagged with Person or Vehicle, you should noce the following:
To enable the tags, make sure that at least one VCA event, such as intrusion or line crossing, is
congured on the device. Human or/and vehicle target detecon should be enabled.
Subscripon of the corresponding event on HikCentral Lite should be enabled.
Videos recorded before the device is added to the
plaorm will not be tagged.
Figure 3-4 Synchronous Playback
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Figure 3-5 Video Thumbnails
During live view or playback, you can right click the window or click the icons in the lower right
corner of the window to control the live view or playback window. Refer to the following table for
the supported
operaons.
Funcon Explanaon Live View Playback
Open in New View Open the live view / playback window in a
new view.
Smart Search / VCA
Search
Smart Search: draw an area on the video
to detect whether there are persons and/
or vehicles entering this area.
VCA Search: draw an area on the video to
detect whether there are moving objects
in this area or objects entering this area.
You can view the detected results on the
right side of the page. Click a result to
view the related video or right click a
result to enter the Intelligent Search page.
For details about VCA
conguraon, refer
to Smart Search / VCA .
AcuSearch / Object
Search
AcuSearch
Detects human bodies and vehicles and
search for objects similar to them in
captured pictures.
Object Search
Detects faces and human bodies and
search for objects similar to them in
captured pictures.
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Funcon Explanaon Live View Playback
Enable Digital
Zoom
Click and then click on the video
image to zoom in.
Draw a frame from le side to right side
on the video image to zoom in the
selected area; and draw a frame in the
opposite
direcon to zoom out.
Scroll the mouse wheel forwards or
backwards to zoom in or out the video
image.
Stream Switch Switch streams to main stream, sub
stream, fourth stream, or smooth stream.
Capture Take a snapshot of the current video
image.
Export Export the video. ×
Start Recording Record a video for the desired me
period.
×
Enable PTZ Control Refer to PTZ Control During Live View for
details.
×
Enable Target
Tracking
Connuously track the selected target
(person/vehicle) in the video.
×
Enable Smart
Linkage
Locate the target appeared in the video. ×
Enable Fisheye
Expansion
The wide-angle view of the camera is
displayed. In this mode, the perspecve
and angles of objects in the video image
will be distorted.
Two-Way Audio Start two-way audio with the camera or
NVR device.
Audio On/O Turn on/o the audio of the video.
Light On/O Turn on/o the light of the camera. ×
Video
Enhancement
Adjust the video image such as brightness
and saturaon.
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Funcon Explanaon Live View Playback
Video Overlay Display the needed informaon on the live
view / playback image.
Camera Sengs Set camera parameters such as recording
parameters. Refer to View and Congure
Details of Encoding Devices .
During playback, you can control the image via shortcuts on the keyboard.
Table 3-1 Shortcuts
Key Funconality
Fast Forward
Fast Rewind
Single-Frame Reverse Playback
Single-Frame Fast Forward
[ Reverse Playback
] Normal Playback
Space Pause/Play
Note
These funcons should be supported by the device: PTZ control, smart linkage, target tracking,
two-way audio, audio on/o and light on/o.
Start Live View / Playback of Mulple Cameras
Start Live View of
Mulple Cameras:
Press the ctrl key, select cameras, and drag them from the camera list to the right window to
start live view of mulple cameras.
Press the ctrl key, select cameras, right click the cameras and click Open to start live view of
mulple cameras.
Start Playback of
Mulple Cameras: Select a live view window, and drag the meline on the
playback panel backwards to start playback of the camera. Repeat the above operaons to view
playback of
mulple cameras.
During live view or playback, you can select mulple live view or playback windows and right click
to batch control them. Refer to the following table for the supported
operaons.
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Funcon Explanaon
Export Video File Export the video le within the selected me range.
Audio On/O Turn on/o the audio of the video.
Close Window Close the live view / playback windows.
Congure Parameters for Video Monitoring
Right click the blank area in the viewing grid, and congure the following parameters.
View Scale
Original Resoluon indicates to play a video in its original size, and the image may not ll the
live view / playback window. Full Screen indicates that the image will
ll the enre live view /
playback window.
Decoding Mode
Hardware decoding is to decode based on GPU, while soware decoding is on CPU. Choose the
decoding mode according to your GPU/CPU performance.
3.2.2 PTZ Control During Live View
You can control cameras with pan/lt/zoom funconality during live view. You can set the preset
and patrol for the cameras on the PTZ control pane.
Double click a PTZ camera, or drag a PTZ camera to the right window, or right click a PTZ camera
and click Open to start live view of the camera.
Click
in the lower right corner to pop up the PTZ control icons on the right side. See the
following
gure for the supported operaons.
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Figure 3-6 PTZ Control
3.2.3 Monitor via Cameras on the Map
Aer adding cameras to the map, you can view live view and playback of cameras and camera
status on the map.
In the Map module, double click a map, or drag a map to the right window, or right click a map and
click Open to view the map and its resources. For details about adding maps, refer to
Add Map .
There are two modes for the map. In the Monitoring mode (
), you can view live view and
playback via cameras on the map. In the Conguraon mode ( ), you can add cameras, marks,
and hot regions to the map, set the types of resources to be displayed on the map, etc.
Add Map
Figure 3-7 Add GIS Map
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Figure 3-8 Add E-Map
Conguraon Mode
Figure 3-9 Supported Operaons in Conguraon Mode
Monitoring Mode
You can monitor via cameras on the map.
Click a camera to view the live view of the camera on the map.
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Figure 3-10 View Camera's Live View and Playback on the Map
Click Batch Select, draw an area to select mulple cameras, and click Batch Play to view the live
view of cameras in a batch.
Press the Ctrl key, select mulple cameras, and drag them to the windows outside of the map to
view the live view of cameras in a batch.
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Figure 3-11 Batch View Cameras' Live View and Playback
Note
When viewing the live view or playback of the camera, right click the live view or playback image to
perform more operaons. Refer to Start Live View / Playback of Camera for details.
3.3 Face Picture Comparison and Human Body Detecon
Face picture comparison refers to comparing two face pictures to determine if they are the same
person. Human body detecon focuses on detecng human bodies in dierent environments.
These two
funcons are crucial for security purposes and are widely used in various sectors such as
retail stores and enterprises.
Note
Make sure the cameras or DeepinMind NVRs have the compability of face picture comparison.
You can contact our technical supports for detailed models.
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3.3.1 Add Face Picture Libraries and Face Pictures
Face pictures are used to compare with the face pictures of the capture persons. Face picture
libraries are used to manage or group face pictures, for example, you can add the face pictures of
VIP customers in to a
specic face picture library named "VIP Customer".
Click System → Face Picture Library to enter the managing face picture libraries and face pictures
page.
Add Face Picture Library:
Click Add Face Picture Library in the down
le corner to add face picture libraries.
If you link cameras with the face picture library, you can view the number of cameras and the
corresponding camera names below the name of face picture library.
Figure 3-12 Cameras Linked with Face Picture Libraries
Add Face Picture:
Click Add Face Picture in the down le corner to add a single face picture.
Click Import → Add from
Exisng Person to add face picture(s) of the added person(s).
Click Import → Import Face Picture Informaon via Excel to batch import face pictures by a
template
le.
Click Import → Import Face Pictures to batch import face pictures aer manually packing
them.
Click Import Device Face Picture Library to batch import face pictures from the device face
picture libraries.
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3.3.2 View Videos Related to Face and Human Body Recognion
Aer adding face and human body recognion cameras, you can view videos related to face
picture comparison and human body
detecon. At the same me, events related to the current
videos will be displayed in real-me. You can view the similarity between the captured face picture
and the face picture in the specic library, the name of the matched face picture library, etc. And
you can perform more
operaons such as searching for the related face pictures and human body
pictures if needed.
Note
To use this funcon, make sure you have added face and human body recognion cameras and
have added channels for the cameras in License Management → License Overview .
During live view, the events of face and human body recognion camera(s) on the current view are
displayed in real me. Hover on the event to view its details or right-click the event to perform
more operaons. Refer to the following gure.
Figure 3-13 Face Picture Comparison Details
Due to the UI similarity of face picture comparison and human body detecon, the above only
takes face picture comparison as an example.
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3.3.3 Search for Recognized Face Pictures and Human Body Pictures
You can set condions to search for capture records including face capture records, face picture
comparison records, and human body
detecon records. For the searched records, you can view
record details, export records, etc.
Note
This funcon should be supported by device.
Click Search → Face & Human Body Detecon to view the capture records.
Figure 3-14 Face & Human Body Detecon
Figure 3-15 Export Capture Records
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Figure 3-16 Supported Operaons on Face Capture Details Page
Due to the UI similarity of face capture / face picture comparison / human body detecon details
page, the following only explains the face capture details page for an example.
3.3.4 Search Targets by a Picture
You can upload a picture and seng other condions to search for the corresponding faces and/or
human bodies. For the searched results, you can view the capture details, play the related video
les, etc.
Note
Make sure you have added DeepinMind series NVR.
Click Search → Intelligent Search → Upload Picture and select a picture from local PC, or drag a
picture to the window to start searching.
If there is only one face / human body in the picture, the search results will be
automacally
displayed. Otherwise, you should select a face and/or a human body and/or a vehicle in the picture
for searching.
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Figure 3-17 Search Condions and Supported Operaons on Search Results Page
3.4 Vehicle Monitoring
You can add vehicle lists and vehicles, and then monitor vehicles by viewing the related videos on
ANPR cameras and searching for vehicle passing records.
Note
Make sure the devices have the compability of ANPR. You can contact our technical supports for
detailed models.
3.4.1 Add Vehicle Lists and Vehicles
You can manage vehicles in the vehicle lists, including exporng vehicle informaon in a list,
moving vehicles in one list to the other list, and so on.
Click System → Vehicle .
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Figure 3-18 Vehicle Page
Figure 3-19 Export Vehicle Informaon
3.4.2 View Video Related to Vehicle Monitoring
When you view videos related to passing vehicles, events related to the current videos will be
displayed in
real-me. You can view the name of the matched vehicle list, the vehicle owner
informaon, etc. And you can perform more operaons such as eding the license plate and
adding the vehicle to the vehicle list.
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Note
To use this funcon, make sure you have added ANPR cameras and have added channels for the
cameras in License Management → License Overview .
During live view, the events of ANPR camera(s) on the current view are displayed in real me. You
can hover on the event to view more details, or right click the event to perform more
operaons.
Figure 3-20 ANPR Event Details
3.4.3 Search and Export ANPR Events
You can search for the historic vehicle passing events and export the events to local PC.
Click Search → Vehicle Passing Event to view the historic vehicle passing events.
The following
operaons are supported on this page.
Filter vehicle passing events by dierent condions such as me, camera, vehicle list, and license
plate number.
Click Export to export all the events in the needed format (Excel, PDF, or CSV).
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Figure 3-21 Export Vehicle Passing Events in Excel Format
Click a license plate number in the License Plate No., column to view the capture details.
Figure 3-22 Capture Details
3.5 Smart Search / VCA
You can use smart search or VCA search funcon based on whether your device supports the
corresponding funcon. To use smart search funcon, make sure you have used the compable
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NVRs that support smart search. To use VCA search funcon, make sure you have completed the
conguraons for NVR and network camera.
Before using smart search or VCA search funcon, make sure you have congured recording
schedules for the network cameras. For details, refer to
View and Congure Details of Encoding
Devices .
3.5.1 Compable NVR Series for Smart Search
The supported series of NVRs that support smart search include: K Series NVR with AcuSense
(V4.83.006), I Series NVR with AcuSense (V5.03.020), M-VPro Series (V5.03.020), DeepinMind M
Series (V5.03.020), and DeepinMind Super H Series (V5.03.020). For the detailed
compable
rmware
versions of NVRs, refer to Compability List.
3.5.2
Conguraon for NVR and Network Camera
For NVR With Firmware Versions Higher Than V5.01
On the web page of NVR, enable Save Smart Analysis Data of Camera.
Figure 3-23 Save Smart Analysis Data of Camera
For NVR With Firmware Versions Lower Than V5.01
Perform the following on the web page of NVR.
1. Enable Dual-VCA for the network camera.
2. Check Enable Line Crossing Detecon and Enable Intrusion.
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Figure 3-24 Enable Line Crossing Detecon & Enable Intrusion Detecon
3. Check Save Camera VCA Data.
Figure 3-25 Save Camera VCA Data
When Network Camera Added to HikCentral Lite Directly or Via NVR/DVR That Do
Not Support VCA
1. Enable Dual-VCA for the network camera on the web page of the camera.
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Figure 3-26 Enable Dual-VCA
2. Congure the video storage locaon as System Storage on the Camera details page.
Figure 3-27 Congure Video Storage Locaon
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3.6 AcuSearch / Object Search
The AcuSearch / Object Search funcon rstly extracts pictures of human bodies or vehicles during
live view or playback, then compares the extracted targets with captured human bodies or
vehicles, and eventually nds out videos that contains the target.
Before You Start
Before using this funcon, make sure you have acvated at least one channel of video monitoring
license and have enabled it on the Camera Details page.
Figure 3-28 Camera Details
Supported Device Series
The following is supported device series for using AcuSearch or smart search. You are suggested to
upgrade the devices to the latest
rmware versions. You can contact our technical supports for
detailed models.
Table 3-2 Recommended Devices for AcuSearch
Device Types Series
NVR/DVR
DeepinMind M
I series with AcuSense(E)
K series with AcuSense (Except version B)
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Device Types Series
I/Vpro
K series with AcuSense(E)
M/VPro
PowerX DVR
Network Cameras
2 series
3 series
DeepinView series
PTZ series
Table 3-3 Recommended Devices for Object Search
Device Types Series
NVR/DVR
M series
DeepinMind M
I series with AcuSense(E)
K series with AcuSense (Except version B)
I/Vpro
K series with AcuSense(E)
M/VPro
PowerX DVR
Network Cameras
2 series
3 series
DeepinView series
PTZ series
How to Start AcuSearch / Object Search
For the similarity between Acusearch and Object Search, the two funcons share the same buon.
The buon name changes according to models of added devices. If there is no devices supporng
object search in the system, the buon will be named as AcuSearch; if there is any devices
supporng object search in the system, the buon will be named as Object Search.
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Figure 3-29 AcuSearch
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Figure 3-30 Object Search
On the searched result page of Intelligent Search, right click a video thumbnail and select
AcuSearch / Object Search. The system will start searching for targets similar to the selected
object in recorded videos
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Figure 3-31 Live View Window
On the live view or playback page, click
to start AcuSearch / Object Search. The search
results will be displayed on the right panel.
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Figure 3-32 Object Search
3.7 AcuSeek
The AcuSeek's key features include:
Natural language search: Enables open-ended queries (e.g., "a person in red clothing") to
pinpoint targets instantly via text input.
Rapid target search: Quick lookup of people, vehicles, or objects.
Advanced
lters: Filters results by cameras, me range, or similarity; supports playback,
AcuSearch, and exporng target images.
Before using this funcon, make sure you have acvated at least one channel of video monitoring
license and have enabled it on the Camera Details page.
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Figure 3-33 Enable AcuSeek
On the Welcome page of Intelligent Search, click AcuSeek on the top right.
Figure 3-34 AcuSeek Entry
Search
The AcuSeek supports instant searches for people/vehicles/objects or text-based queries, boosted
by smart
recommendaons and favorites for faster retrieval.
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Figure 3-35 Search Page
View Search Results
Aer retrieving search results, you can lter them by similarity or me, view or export video clips
containing the targets, or perform an image-based search. Using the query "Person in Red", you
can perform the following
operaons:
Figure 3-36 Search Results
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Export Images
Select one or more images, then click Export to save the selected images.
View Details
Click an image to open the video or captured pictures, which pauses at the target's posion by
default. Playback can be resumed manually.
Figure 3-37 Search Result Details
AcuSearch / Object Search
Hover the cursor on a video and click
to perform an image-based search.
3.8 Generate and View People
Counng Report
The people counng report of specied cameras provides a visual view of real-me people
counng, real-me dwell people quanty, and history people counng in specied locaons. And
downloading the historical people counng report to the local PC is supported.
Note
Make sure the License for people counng report is purchased before generang the report.
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On Real-Time People Counng pane, today's people counng (in) / visits and real-me dwell
people quanty are displayed.
On Historical People Counng pane, people counng (in) / visits and people counng (out) /
visits are displayed.
Figure 3-38 Generate People Counng Report
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Figure 3-39 View Generated People Counng Report
Figure 3-40 Downloaded Reports
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3.9 (Oponal) Local Conguraons Related to Video Monitoring
Before starng the live view / playback, you can dene whether to play video in full screen, the
monitoring window size, decoding mode, and streaming access mode.
Refer to Basic Video Preference and Congure User Preference for details.
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Chapter 4 Access Control and Video Intercom
In this module, includes funcons including the management of devices and persons, door
monitoring, and
stascs of persons, credenals, and events, helping you monitor devices and
persons via mulple tools.
The following is supported funcons:
Device Management
You can add devices and view details of a device or details of a door .
On the device details page, the following tasks can be performed.
Conguring basic parameters, including the device's user name, password, IP address, port,
name, and me zone.
Viewing resources (doors or cameras) linked with the device, or
imporng the resources
linked to the device.
Conguring Wiegand parameters and parameters of serial port number.
Conguring card reader protocols, readable card types, and M1 card encrypon reading
sengs.
Conguring the uploading and storage of prole pictures.
Jumping to the Web page of the device.
Conguring mul-factor authencaon.
On the Door Details page, the following tasks can be performed.
Conguring basic parameters of the door, including name, door unlocking duraon and
alarm, auto-locking, duress code, super password, and dismiss code.
Linking cameras to the door, and viewing live view of the linked cameras.
Enabling the
funcon of automacally capturing pictures for the door.
Enabling card readers for the door and conguring parameters of card readers, including
name, buzzing
duraon, card swiping interval, tampering detecon, failed card template
alarm, and card reader authencaon mode.
Conguring Remain Unlocked & Remain Locked, mul-door interlocking, and Unlock Doors
with First Person.
Manage Departments And Persons
Add/edit/delete departments and persons. On the Person page, you can go to the Credenal
Conguraon page to select collecng mode of credenals and congure the collecng devices.
For collected prole pictures, if you need to protect the persons' privacy , you can disable the
funcon of exporng prole pictures or convert the prole pictures to unreadable models.
Add and Assign Access Levels
Persons with assigned access levels can access to specic doors during dened me periods.
Real-Time Monitoring of Doors
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You can view the live view of cameras linked to a door. During the live view, you can change
door status in real me if necessary. You can also drag doors to a map and monitor them via
the map so as to know situaon of mulple doors quickly. The map supports viewing live view
of doors and changing door statuses.
Video Intercom
View records of missed calls from devices, and call the device back
Start two-way audio with a device.
Congure parameters of two-way audio for the current client.
Import Person Authencaon Events from Devices to the Client
Person authencaon events include normal and abnormal authencaon records. When the
system misses events, you can import events stored in devices to the system.
Search for Access Events
Access events include person authencaon events, access control device events, and video
intercom call records.
View Stascs
The stascs show an overview of persons, person credenals, access levels of persons, and
access events. When viewing the stascs, users can go to corresponding page to congure
these items in real me.
4.1
Preparaons
4.1.1 Add Devices
The system supports adding access control devices, door staons, and barrier gates.
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Figure 4-1 Device List
See Add Devices for details.
4.1.2 View Details of a Device
View conguraon and status of a selected device, and edit its conguraons.
In the device list, click the name of a device, or right-click a device/door, and then select View
Details.
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Figure 4-2 Details of an Access Control Device
Mul-Factor Authencaon
Authencaon Interval
Make sure the interval between two authencaons is within this value. For example, when
you set the interval as 5s, if the interval between two
authencaons is longer than 5s, the
mul-factor authencaon will be invalid, and you should authencate again from the
beginning.
4.1.3 View Details of a Door
In the device list, click the name of a door, or right-click a door, and then select View Details.
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Figure 4-3 Door Details
4.2 Add Departments and Persons
On the Person page, you can add persons via dierent methods, export person informaon or
prole pictures to the PC, or manage exisng persons.
Add a Department
Right-click the root node of department, and select Add Sub-Department to add a department.
Figure 4-4 Department Tree
Right-click an added department, and select Add Same-Level Department or Add Sub-
Department.
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Figure 4-5 Department Tree
In the department tree, drag a department to change its level.
Add Persons
Figure 4-6 Person List
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Figure 4-7 Add Person Page
Figure 4-8 Template for Imporng Persons
Figure 4-9 Exported Person Informaon
Addional informaon will be included in the downloaded template if any.
To export person prole pictures, you should enable this funcon rst on the Prole Picture page
( System → System
Conguraon → Security Prole Picture ). See Protect Prole Pictures .
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For deleted persons, their informaon (including name, ID, validity period, credenals, etc.) will
sll be kept (Go to System → Storage → Data Retenon Time → Deleted Person Data to congure
data retenon me for them.) During the retenon me, the data of deleted persons can sll be
found; otherwise the data will be deleted.
4.2.1 Congure Credenal-Related Parameters
Make sure you select the right collecng mode and congure the collecng device properly.
On the Person page, click Credenal Conguraon. Select a collecon mode according to the
following table.
Table 4-1 Scenarios Applicable for Dierent Collecon Mode
Collecon Device Scenario
Card Enroller
Fingerprint Enroller
USB Camera
Credenals of persons in dierent places are needed to collect (so that
you should take the devices to dierent places). You can collect cards
anywhere, and persons can come up and sit beside you for collecng
ngerprints
and taking face pictures.
Access Control Device The collecon device is already installed and cannot be moved. So you
should add the device to the system rst, and then collect credenals
remotely. This funcon should be supported by devices.
If you fail to collect the card No., go to the Door Details page and
check whether the door is armed.
Enrollment Staon The enrollment staon can be used for collecng credenals via USB
or network. It supports collecng cards, face pictures, and ngerprints.
You can take it to anywhere, and the collected credenals can be
stored in the device.
4.2.2 Protect Prole Pictures
Read this topic if you have requirement for protecng prole picture.
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Figure 4-10 Entry of Protect Prole Pictures
Export Person Prole Picture
If you enable this
funcon, you will be able to export persons' prole pictures to the PC.
Note
Only the admin user can enable this funcon.
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Figure 4-11 Entry of Exporng Prole Pictures
4.3 Add and Assign Access Levels
By selecng doors and an access schedule, you can add an access level. Aer this, you can assign
the access level to persons or departments. In this way, the persons can authencate and open the
selected doors during the
dened me periods.
What is the Access Level?
The access level is a group of doors sharing the same access schedule. Assigning access level to
persons or departments can dene the access permission that which persons can get access to
which doors during the authorized
me period.
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Figure 4-12 Access Level
Figure 4-13 Access Level Page
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Add an Access Schedule
An access schedule denes when people can open the door. Three default access schedule
templates are provided: all-day template, workday template, and weekend template.
Figure 4-14 Add an Access Schedule
Click Authorize, and then drag on the me bar to draw authorized me periods. Aer drawing, you
can hover the cursor on the blue area and enter a
me or adjust the me by clicking the arrows in
the box popped up. For details about adding or eding a holiday, see Add or Edit a Holiday .
Add an Access Level
When creang an access level, users can select mulple doors. A door can be added to dierent
access levels.
About the Assignment of Access Levels
Assign Access Level by Department
Used for scenarios where persons need to authencate for entering xed places (such as
oces). Aer assigning an access level to a department, newly-added persons will be
automacally assigned with the same access level.
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Figure 4-15 Assign Access Level by Department
Assign Access Level by Person
Used for scenarios where a person needs the access level of a special door, or a person needs a
temporary access level of a door.
Figure 4-16 Assign Access Level by Person
Apply Assigned Access Levels to Devices
Aer assigning access levels to persons via the client, the assignment will be automacally applied
to devices. The following reasons may cause the failure of access level assignment:
1. The device to which the access level is applied is
oine.
2. The network connecon is unstable.
4.4 Add an Alarm
You can add an alarm for a specied device, or all resources in the system.
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Both doors and access control / video intercom devices can trigger alarms. You can go to the Add
Alarm page from the device details page, or the Event and Alarm module. See Add an Alarm for
details about adding an alarm.
Figure 4-17 Alarm Conguraon Page
Supported alarm categories are as follows. See Supported Triggering Events for details.
Resources that Can
Trigger Alarms
Alarm Category
Door
Normal Card Swiping
Abnormal Card Swiping
Other Door Events
Access Control / Video
Intercom Device
Device Security
Device Network
Device Baery
Device Record
Reporng
Device Disk/HDD
Device Component
Communicaon
Local Operaon on Device
Remote
Operaon on Plaorm
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4.5 Real-Time Monitoring of Doors
You can monitor doors and control door status in real me. Refer to the following table for the
explanaons of door status.
Table 4-2 Explanaons of Door Status, Door Contact Status, and Door Lock Status
Status Icon Explanaon
Door Status Door Locked
Door Lock Locked
Door Locked
Door Lock Remain Locked
Door Locked
Door Lock Unlocked
Door Locked
Door Lock Remain Unlocked
Door Unlocked
Door Lock Locked
Door Unlocked
Door Lock Remain Locked
Door Unlocked
Door Lock Unlocked
Door Unlocked
Door Lock Remain Unlocked
Unknown
Door Contact
Status
Door Contact Unlocked
Door Contact Locked
Door Lock Status Door Lock Unlocked
Door Lock Locked
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4.5.1 Monitor Doors and Control Door Status
Aer adding doors, you can control door status such as locking and unlocking doors. For the doors
with build-in cameras or doors linked with cameras, you can also monitor doors and perform more
operaons during monitoring such as capturing and recording.
For the detailed explanaons of door status, refer to Real-Time Monitoring of Doors .
Control one door: double click a door or drag a door to the viewing grid, and then right click a
door or click the icons in the lower right corner to control the door.
Figure 4-18 Supported Operaons to Control One Door
These operaons are only available for the doors with build-in cameras or doors linked with
cameras: playing / stop playing video, capturing, recording, and two-way audio.
Control doors on the current view: draw a frame to select doors and then right click the window
to control the selected doors, or click the door status on the top of the viewing grid to batch
control door status.
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Figure 4-19 Select a Way to Control Doors on The Current View
Control all the doors: in the Shortcut area, click Quick Lock/Unlock, and then you can batch
unlock/lock all doors, or remain all doors unlocked/locked.
Figure 4-20 The Entry to Control All Doors
4.5.2 Display and Control Doors on the Map
Aer adding doors to the map, you can control door status such as locking and unlocking doors.
For the doors of MinMoe face
recognion terminal or doors linked with cameras, you can also
monitor doors and perform more operaons during monitoring such as capturing and recording.
For the detailed
explanaons of door status, refer to Real-Time Monitoring of Doors .
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In the Map module, double click a map, or drag a map to the right window, or right click a map and
click Open to view the map and the doors added to the map. For details about adding maps, refer
to Add Map .
There are two modes for the map. In the Monitor mode (
), you can monitor and control doors
on the map. In the
Conguraon mode ( ), you can add doors, marks and hot regions to the
map, set the types of resources to be displayed on the map, etc.
Add Map
Figure 4-21 Add GIS Map
Figure 4-22 Add E-Map
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Conguraon Mode
Figure 4-23 Supported Operaons in Conguraon Mode
Monitoring Mode
You can perform the following to monitor and control doors on the map.
Monitor One Door: click a door to view the live view of its linked camera.
Monitor Doors: click Batch Select, draw an area to select
mulple doors, and click Batch Play to
view the live view of its linked cameras in a batch.
For details about supported
operaons when monitoring door(s), refer to Monitor Doors and
Control Door Status .
Control One Door: click the door or right click the door.
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Figure 4-24 Control One Door
4.6 Video Intercom
People can call the system users via access control devices (including MinMoe face recognion
terminals) and video intercom devices, and users can also call the device via the client.
Congure
Parameters
Before two-way audio, you can congure parameters of calls from devices to the current client,
and congure call recipients for dierent devices.
Figure 4-25 Entry of Video Intercom
Automac Call End Time Aer No Answer
If a device calls the client and no one answers the call, the call will be ended automacally aer
the duraon you set.
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Max. Call Duraon
The Max. duraon of a talk between the client and a device.
Call Recipient
Select dierent devices for dierent users so that they can receive calls from dierent devices.
Video Intercom Call
You can call the device by the following two ways:
1. If a person called the client and the call was not answered, a
nocaon will be displayed on
the
nocaon panel. Right-click the nocaon and select View Details → Call Again to call
the device.
Figure 4-26 Call Device
2. In the live view window of a camera linked to a door, click
For details about how to search for video intercom call records, see Search for Video Intercom Call
Records .
4.7 Import Person
Authencaon Events from Devices to the Client
Person authencaon events include normal and abnormal authencaon records. When the
system misses events, you can import events stored in devices to the system.
Click System → Access Event → Person
Authencaon Event .
For online devices, you can import events by selecng devices. Specifying the me range of
generang events is supported.
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Figure 4-27 Get Events from Device
For devices that are unable to connect to the network, or devices are disconnected from the
network which cannot restore for a long
me, events can be imported via a CSV le. Plug a ash
drive in the device, and start exporng events to the ash drive from the device. When the
exporng nishes, plug the ash drive to the PC, and start imporng the le.
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Figure 4-28 Import Events via File
Note
Only encrypted les can be imported.
The le name should meet the format requirement, e.g. recordlist_ device serial No. For
example, recordlist_FC2922753.
4.8 Search for Access Events
Access events include person authencaon events, access control device events, and video
intercom call records.
Click System → Access Event .
Search for Person
Authencaon Event
Person authencaon events include normal and abnormal authencaon records.
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Figure 4-29 Person Authencaon Event
Search for Access Control Device Event
Access control device events are events triggered when there is something happens to doors,
access control devices, or video intercom devices, such as low
baery voltage, door unlocked.
Figure 4-30 Access Control Device Event
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Search for Video Intercom Call Records
The video intercom call record refers to the record of devices calling the client. Click Export to save
all of the searched records to the PC, or select one record and then click to download it.
Figure 4-31 Video Intercom Call Records
Figure 4-32 Exported Video Intercom Call Records
4.9 Display
Stascs of Person&Credenals, Access Levels, and Access
Events
The stascs show an overview of persons, person credenals, access levels of persons, and access
events. When viewing the
stascs, users can go to corresponding page to congure these items in
real me.
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Figure 4-33 Add Stascs Report
Figure 4-34 Stascs
Access Control Events Today
Normal Access by Authencaon
Persons successfully unlocked doors via authencaon of dierent credenals.
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Access Denied
Persons' authencaons failed, and doors were not unlocked.
Right-click a report to display the report in a new view, refresh the report, or export the report as a
PDF le.
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Chapter 5 Storage
System storage oers a comprehensive soluon for storing videos, pictures, and les on server
disks. It allows you to allocate storage space for videos and
pictures/les and congure recording
schedules for cameras, ensuring ecient and eecve storage management. In addion, you can
specify the period of keeping data (such as logs, events, records, and analysis data) on the system.
Video: Aer adding storage schedule of cameras, me-based and event-based recordings of
cameras will be stored in the video resource pool.
Picture and File: Pictures include those captured during event reporng, manual capture, alarm
linkages, etc. Files refer to audio les from video intercom.
If you are new to system storage, you can now try 30 days of free video storage for up to 4
channels. Videos, pictures, and
les will be directly stored on the HikCentral Lite server.
Note
The trial opportunity is only available to new users who have never used the system storage
feature (users who have already started a trial or acvated a formal license cannot start a trial
again).
If a trial has already been started,
acvang a formal license will keep the trial features available
unl the trial expires.
In the upper-right corner of the Desktop, click System → System Conguraon → Storage
System Storage / Data Retenon Time .
Figure 5-1 Storage Conguraon
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5.1 Preparaons
The video storage feature becomes available aer purchasing and acvang a formal video storage
license. You can also acvate a trial license to try this feature before purchasing a formal one.
5.2 Congure Storage Locaon and Storage Space
You should congure the storage locaon and allocate the storage space rao for video and
picture/le according to your needs.
Congure Storage Locaon
Click View Storage Locaon in the upper-right corner.
The default storage locaon is the disk with the largest space. Disk circular overwrite is enabled by
default. When the space is full, the system will overwrite the oldest les.
You can click to add and inialize addional disks.
The recommended hard drive model is as follows. If the hard drive you use is not on the
recommended list, it is strongly recommended to use an enterprise hard drive with similar
performance to ensure storage quality.
SSD: 1TB M.2 2230 PCIe NVMe Class 35
HDD: 20TB 7.2K SATA 6Gbps 3.5'', Hot-swappable
Note
Manually deleng les already stored on the disk or the disk going oine can result in the loss of
key informaon, such as recordings, though you will receive a system nocaon.
When replacing the current disk with a new one, back up your data rst. Ensure the new hard
drive has at least the same capacity as the original.
You need to disable the current logical disk and delete its associated les. Create a new drive
leer for the storage locaon and verify that it works normally.
Do not modify the drive
leer in the operang system, as it may cause anomalies.
Figure 5-2 Storage Locaon
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Congure Storage Space
Click Congure Storage Space in the upper-right corner.
Drag on the pie chart to allocate the storage space rao for video and picture/le, or manually
enter one value to
automacally ll in the other.
Note
If you upgrade from HikCentral Lite V1.0.1:
The processing logic for the storage space of pictures and les aer the upgrade is the same as
before the upgrade. For example, if the quota for pictures and les in HikCentral Lite is 120 GB,
there will be a total of 120 GB storage space for pictures and
les aer the upgrade.
When space is
insucient, the space for pictures and les, as well as the total space is calculated
based on the remaining disk capacity, not the actual used capacity.
5.3 Congure Storage Schedule
You can congure storage schedules for a single camera or mulple cameras.
Click View Details to enter the Video Storage Details page.
To add a recording schedule, click Add to set the recording parameters of cameras(s). Schedules
added can be edited in the list. You can
congure the recording schedule for a single camera or
batch congure mulple cameras.
Note
When conguring storage schedules, make sure there is sucient storage space.
Recording Schedule
You can use the schedule template or dene a custom schedule. The scheduled recording is to
record
connuously within the me duraon, while the event triggered recording is to record
when alarm occurs.
Stream Type
Choose the Main Stream, Sub-Stream, or Dual-Stream based on your actual needs for playback
quality, power
consumpon, etc. When choosing Sub-Stream as the stream type, you can check
Use Main Stream to Record Event Triggered Video to automacally record event-triggered
videos using the main stream, ensuring the clarity of the recordings when the event is triggered.
During event playback, the system will
priorize the main stream.
Overwrite Aer Retenon Time / Retenon Time
If you enable Overwrite Aer Retenon Time, videos stored longer than the specied
Retenon
Time will be automacally overwrien. If you disable this, stored videos will be
overwrien in the order of their storage me (earliest rst) when the storage space is not
enough.
Auto Copy-Back
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Enable this to temporarily store the video in the device when network fails, and transport the
video to storage device when network recovers.
Streaming Server
Choose a streaming server for streaming will save more bandwidth, not applicable to devices
accessed via the Hikvision SDK protocol.
Batch Congure Recording Parameters
Aer adding storage schedules, cameras with storage schedules will be displayed in the list. You
can select mulple cameras and click Congure Recording Parameters to edit recording
parameters.
Figure 5-3 Storage Schedule
In the camera's recording conguraon, the system checks the overall storage space to ensure the
retenon me for stored videos is appropriate. If the retenon me is too long, it may aect other
cameras' storage conguraons or fail to meet the current camera's storage requirements. You
need to assess and set an appropriate
retenon me. For more details, see View and Congure
Details of Encoding Devices .
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Figure 5-4 Recording Conguraon for a Camera
5.4 Playback & VCA Search
Supports playback of recordings in system storage and VCA Search. For more details, see Smart
Search / VCA and Search for Detected Persons or Vehicles in VCA Areas .
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Figure 5-5 VCA Search
5.5 Specify Data
Retenon Time
Click Storage → Data Retenon Time .
Dene the retenon period to keep the data as desired according to the data type. The general
data, video data, and access control data will be automacally cleared once the set retenon
period is exceeded.
5.6 Advanced
Conguraons
In addion to basic conguraon, you can congure a dedicated NIC for system storage, rebuild
disk index if index les are damaged or other issues occur, and view the maintenance report of
storage.
5.6.1 System Storage NIC
The system storage service can use a dedicated NIC. You can congure a separate NIC for system
storage or use the same NIC for both SYS and system storage. For WAN access, you can assign the
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same IP address for SYS and system storage, or use dierent IP addresses for each. For more
details, see the secons Congure WAN Access and Congure Server Address in Congure NTP
Synchronizaon / Device Access Protocol / WAN Access / NIC, and Reset Network Info .
5.6.2 Rebuild Index
When index corrupon, storage excepons, or other issues occur, making it dicult to search
stored content or leading to a decrease in search eciency, you can rebuild the index to restore
search funconality. Please do not shut down the system during this period.
Go to System Storage → View Storage
Locaon → Rebuild Index .
Figure 5-6 Rebuild Index
5.6.3 Maintenance
On the Maintenance Report page, supports stascs for Recording Server NIC, disk status, storage
locaon, and video storage. For more details, see Generate and Display Maintenance Report .
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Figure 5-7 Server Stascs
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Chapter 6 Main Panel for Monitoring and Control
The following is the introducon of main panel for monitoring and control.
Figure 6-1 Main Panel for Monitoring and Control
Table 6-1 Main Panel Introducon
No. Funcon
1 Display resources, maps, stascs reports, web pages, local les, and views in
the viewing grid.
Local les include captured pictures and recorded videos during live view and
playback.
You can also drag a picture or video from local PC to the viewing grid.
2 Drag a view upwards or downwards, or right-click a view and click Open in New
Window to open the current view in a new window.
3 Right-click to add areas, resources, maps, stascs reports, web pages, local
les, and views.
You can double-click an area, a resource, a map, a stascs report, a web page,
a local
le or a view for display, or drag them one by one to the viewing grid for
display.
4 Click to pop up the menu of the client, and click to add a module to the
Shortcut, which provides a quick access to the corresponding module.
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No. Funcon
You can drag the added modules to adjust their sequences.
5 Alarm: View the alarm list in real me. If there is no alarm added, click
Congure to add alarms. For details, refer to Add an Alarm . At most 100
alarms can be displayed in the list. You can hover on an alarm to view alarm
details, drag an alarm to view the related video. Also, you can enable/disable
certain alarm types. The enabled types of alarm will be displayed here. Refer to
Alarm List .
You can display alarms by me or priority order, and lter alarms by event
types. You can right-click an alarm to view the alarm details, acknowledge the
alarm, mark the alarm, export the alarm, view alarm
conguraon, etc.
Event: View all the events congured in the client. You can view events related
with the resources on the current view or events related with all resources. You
can hover on an event to view event details, drag an event to view the related
video, and right-click an event to perform more
operaons.
Note
Operaons aer right clicking are dierent according to dierent event types.
Nocaon: View the system nocaons which indicate status or operaons.
VCA / Smart Search: View the VCA / smart search results. You can lter by me
and click a picture to view the corresponding video at the specic me.
Object Search / AcuSearch: View object search / AcuSearch results. You can
lter by me and similarity, view the similarity between objects detected in the
image and that in other captured pictures and view the comparison details.
6 The entry to the Search module, where you can search for historical alarms,
person access records, vehicle passing records, etc. For details, refer to Search .
7 The entry to the System module, where you can add and manage devices,
persons, face picture libraries, vehicles, access levels, events and alarms. Also,
you can set parameters related with account and security, and congure system
parameters.
8
: Install and manage third-party integraon applicaons.
: Enter the Download Center.
: View the performance of PC on which the client is installed.
: Get the User Manual of the client.
: View the informaon of the login user, manage Licenses, back up
data, change password, etc.
: Lock the client.
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Chapter 7 Search
The Search module allows to search for alarms, access events, ANPR events, detected face &
human body pictures, system
nocaons, and system logs. In addion, it provides an intelligent
search funcon, which combines video search, person search, vehicle search, and VCA search.
On the top of the Desktop, click Search.
General Search
Table 7-1 General Search Content
Search Type Descripon
Alarm Search for historical alarms by me, area, source type (i.e., event
category), event name, priority, and source name (device name). Refer
to Search for and Export Alarms for details.
Access Event Access Event: Search for person authencaon events, access control
device events, and video intercom call records. Refer to Search for
Access Events for details.
Vehicle Passing Event Refer to Search and Export ANPR Events .
Face & Human Body
Detecon
Refer to Search for Recognized Face Pictures and Human Body
Pictures .
Nocaons Refer to Search for Nocaons .
System Log Refer to Search for System Logs .
Intelligent Search
To implement the quick search of targets, the supported search condions can be used in a exible
combinaon according to actual needs.
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Table 7-2 Intelligent Search Condion
Search Condion Scenario
Locaon
Search for persons/vehicles captured by specied cameras or
accessed doors. Refer to Search for Detected Vehicles or Persons
by Cameras/Doors .
Search for
specic targets related to line-crossing / intrusion event
by drawing a VCA area on the video. Refer to
Search for Detected
Persons or Vehicles in VCA Areas for details.
Target Upload a picture to search for persons. Refer to Search Targets by a
Picture and AcuSearch / Object Search , and AcuSeek .
Features Search for persons/vehicles by specic features (such as face picture
library or vehicle license plate number). Refer to Search for Detected
Persons/Vehicles by Features .
7.1 Search for Detected Vehicles or Persons by Cameras/Doors
Search for videos captured by specied devices, detected vehicles/persons, and access records
within specied me period.
Locaon
Search Result
Camera
Regular videos captured by the camera.
Passing vehicles.
Captured face pictures.
Video tags that are
congured during playback or the event/alarm
linkage tags.
Door
Regular videos.
Captured face pictures.
Card-swiping records.
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Search for Vehicles by Cameras
Figure 7-1 Result of Searched Videos
Figure 7-2 Result of Searched Vehicles
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Search for Persons by Cameras
Figure 7-3 Search for Persons by Cameras
Search for Persons by Doors
Figure 7-4 Search for Persons by Doors
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7.2 Search for Detected Persons or Vehicles in VCA Areas
You can search for VCA events related videos, and lter them by targets (persons/vehicles). The
VCA events include intrusion detecon and line crossing detecon.
Note
Make sure that the VCA funcons are already enabled on the device.
1. On the Intelligent Search page, set the me period and set the Locaon to VCA Area.
2. Select a camera to search for the VCA event related videos.
3. Select the VCA event type (Intrusion
Detecon or Line Crossing Detecon), and draw a
detecon area/line for search.
4. Click Search.
Figure 7-5 VCA Search
7.3 Search for Detected Persons/Vehicles by Features
On the Intelligent Search page, set the me and target features for search.
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Figure 7-6 Search for Persons/Vehicles by Features
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Chapter 8 Event and Alarm
In the Event and Alarm module, you can add and congure alarms, view the list of triggered
alarms, searching for and export alarms, subscribe to events, etc.
Event is the signal that resource (e.g., device, camera, server) sends when something occurs. Some
events can be subscribed directly for records.
Alarm is used to
nofy security personnel of the parcular situaon which helps handle the
situaon promptly. The triggering event should be congured for an alarm for further nocaon
and linkage acons. You can check the received real-me alarm informaon and search for history
alarms.
Go to System → Event and Alarm to enter the Event and Alarm module.
8.1 Supported Triggering Events
Go to Alarm Conguraon → Add Alarm . In the Add Alarm window, you can view all supported
triggering events in the Triggering Event list:
Alarms of Video
Table 8-1 Video
Category Specic Event
VCA Event Fast Moving
Intrusion
Line Crossing
Moon Detecon
Object Removal
Object Thrown from building
Region Entrance
Region Exing
Reverse Entering Alarm
Unaended Baggage
ANPR Vehicle Type Matched Event
Vehicle Matched Event
Vehicle Mismatched Event
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Category Specic Event
No License Plate
People Related Event Face Matched Event
Face Mismatched Event
Mul-Target-Type Detecon
Frequently Appeared Person
Loitering
Face Detecon
Face Capture
People Queuing-Up Alarm
Waing Time Detecon Alarm
People Gathering
People Density
Thermal-Related Event PIR
Ship Detecon
Temperature Dierence Alarm
Temperature Alarm
Temperature Pre-Alarm
Fire and Smoke Detecon
Alarm Input Alarm Input Triggered
Maintenance (Service) Storage Excepon
Alarms of Access Control
Table 8-2 Door
Category Specic Event
Normal Card Swiping Access Granted by Card and Fingerprint
Access Granted by Card, Fingerprint, and PIN
Access Granted by Valid Card
Access Granted by Card and PIN
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Category Specic Event
Access Granted by Fingerprint
Access Granted by Fingerprint and PIN
Duress Alarm
Access Granted by Face and Fingerprint
Access Granted by Face and PIN
Access Granted by Face and Card
Access Granted by Face, PIN, and Fingerprint
Access Granted by Face, Card, and Fingerprint
Access Granted by Face
Access Granted by Employee ID and Fingerprint
Access Granted by Employee ID, Fingerprint, and PIN
Access Granted by Employee ID and Face
Access Granted by Employee ID and PIN
Access Granted via Combined Authencaon Modes
Skin-Surface Temperature Measured
Access Granted by PIN
Access Granted by Iris
Abnormal Card Swiping Verifying Card Encrypon Failed
Max. Card Access Failed Aempts
Card No. Expired
Authencaon via Card + PIN Timed Out
Access Denied (Door Remained Locked or Inacve)
Access Denied (First Person Not Authorized)
Access Denied by Card and PIN
Authencaon via Card + Fingerprint + PIN Timed Out
Access Denied by Card, Fingerprint, and PIN
Access Denied by Card and Fingerprint
Authencaon via Card + Fingerprint Timed Out
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Category Specic Event
No Access Level Assigned
Card No. Does Not Exist
Invalid Time Period
Fingerprint Does Not Exist
Access Denied by Fingerprint
Access Denied by Fingerprint and PIN
Authencaon via Fingerprint + PIN Timed Out
Access Denied by Face and Fingerprint
Authencaon via Face + Fingerprint Timed Out
Access Denied by Face and PIN
Authencaon via Face + PIN Timed Out
Access Denied by Face and Card
Authencaon via Face + Card Timed Out
Access Denied by Face, PIN, and Fingerprint
Authencaon via Face + PIN + Fingerprint Timed Out
Access Denied by Face, Card, and Fingerprint
Authencaon via Face + Card + Fingerprint Timed Out
Access Denied by Face
Face Capture Failed
Interlocking Door Not Closed
Access Denied by Employee ID and Fingerprint
Authencaon via Employee ID + Fingerprint Timed Out
Access Denied by Employee ID, Fingerprint, and PIN
Authencaon via Employee ID + Fingerprint + PIN Timed Out
Access Denied by Employee ID and Face
Authencaon via Employee ID + Face Timed Out
Access Denied by Employee ID and PIN
Authencaon via Employee ID + PIN Timed Out
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Category Specic Event
Person Not in Mul-Factor Authencaon Group
Person Not in Mul-Factor Authencaon Time Period
Combined Authencaon Timed Out
Access Denied by Invalid M1 card
Verifying CPU Card Encrypon Failed
Access Denied (NFC Card Reading Disabled)
EM Card Reading Not Enabled
M1 Card Reading Not Enabled
CPU Card Reading Disabled
Authencaon Mode Mismatch
Lost Card Authencated
Authencaon Aempts via Card + PIN Exceeded Limit
Password Mismatch
Employee ID Does Not Exist
Failed Password Aempts Alarm
Verifying DESFire Card Encrypon Failed
DESFire Card Recognion Disabled
Authencaon Failed Due to Abnormal Features
Access Denied via Iris
Iris An-Spoong Detecon Failed
Other Door Events Door Unlocked (Door Lock)
Door Locked (Door Lock)
Exit Buon Pressed
Exit Buon Released
Card Reader Tampering Alarm
Door Abnormally Open (Door Contact)
Remote: Unlocked Door
Remote: Locked Door
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Category Specic Event
Door Bell Rang
Remote: Remained Unlocked (Free Access)
Remote: Remained Locked (Credenal Failed)
Remaining Unlocked Status Started
Remaining Unlocked Status Ended
Remaining Locked Status Started
Remaining Locked Status Ended
First Person In Started
First Person In Ended
First Person Authorizaon Started
First Person Authorizaon Stopped
Door Open (Door Contact)
Door Closed (Door Contact)
Unlocking Timed Out
Face Recognion Terminal Online
Face Recognion Terminal Oine
Tailgang
Reverse Passing
Force Access
Climbing Over Barrier
Passing Timed Out
Intrusion
Access Denied When Free Passing
Barrier Blocked
Barrier Restored
Mul-Factor Authencaon: Access Denied by Super Password
Mul-Factor Authencaon: Access Denied by Remote
Authencaon
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Category Specic Event
Mul-Factor Authencaon: Access Granted
Mul-Factor Authencaon: Remotely Open Door
Mul-Factor Authencaon: Super Password Access Granted
Mul-Factor Authencaon: Repeated Authencaon
Mul-Factor Authencaon: Timed Out
Card Reader Lid Closed
Secure Door Control Unit Lid Opened
Enter Dismiss Code
Fire Alarm Relay Triggers Door Remain Open
Fire Alarm Relay Recovered and Door Recovered
Blocklist Event
Opening Door via Exit Buon Failed When Door Remaining
Closed or in Sleep Mode
Opening Door by Linkage Failed When Door Remaining Closed
or in Sleep Mode
Overstay
Unlock by Center
Door Not Open
Door Not Closed
Secure Door Control Unit Disconnected
Secure Door Control Unit Connected
Moon Detecon
Table 8-3 Access Control Device
Category Specic Event
Device Security Device Tampering Alarm Restored
Secure Door Control Unit Tampering Alarm
Local Operaon on Device Local: Login Locked
Local: Login Unlocked
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Category Specic Event
Local: Login
Local: Logout
Local: Upgrade
NTP Auto Time Synchronizaon
Local: Restored Default Parameters
Edit Network Center Conguraon
Edit GPRS Parameters
Edit Central Group Conguraon
Import Normal Conguraon File
Export Normal Conguraon File
Import Card Permission Parameters
Export Card Permission Parameters
Local: Upgrade Device Firmware via USB Flash Drive
Local: Upgrading Failed
Device Component
Communicaon
Lane Controller Fire Input Alarm
Pedestal Temperature Too High
Communicaon with Light Board Excepon
Indicator Turned O
Lane Controller Disconnected
Lane Controller Connected
CAN BUS Recovered
Lane Controller Fire Input Recovered
Communicaon with IR Adaptor Recovered
Acve Infrared Intrusion Detector Recovered
Extension Module Oine
Device Disk/HDD No Memory Alarm for Unreported Events
No Memory for Unreported and Access Granted Events
Device Baery AC Power On
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Category Specic Event
Baery Voltage Recovered
Baery Voltage Restored
Device Power On
Device Record Reporng Access Control Device Armed
Video Intercom Device Armed
Device Network Access Control Device Online
Video Intercom Device Online
Remote Operaon on Plaorm Remote: Login
Remote: Logout
Remote: Arming
Remote: Disarming
Remote: Restart
Remote: Upgrade
Remote: Export Conguraon File
Remote: Import Conguraon File
Alarm Output On
Alarm Output O
Remote: Manual Time Synchronizaon
Remote: Clear Card No.
Remote: Restored Default Parameters
Remote: Capture
Remote: Upgrading Failed
Remote: Extension Module Upgraded
Remote: Extension Module Upgrading Failed
Remote: Fingerprint Module Upgraded
Remote: Fingerprint Module Upgrading Failed
SOS
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Alarms of Maintenance
Table 8-4 Service
Category Specic Event
Streaming Server Streaming Server Oine
Storage Server Storage Excepon
System Management Service CPU Excepon
CPU Warning
RAM Excepon
RAM Warning
System Service Abnormally Stopped
Table 8-5 Access Control Device
Specic Event
Device Tampered
Lane Controller Tampering Alarm
Secure Door Control Unit Tampering Alarm
Access Control Device Oine
Video Intercom Device Oine
AC Power O
Device Power O
Low Storage Baery Voltage
Baery Voltage Restored
Low Baery Voltage
Arming Device failed
Video Intercom Device Arming Failed
Memory Card Full
Flash Wring/Reading Excepon
Motor or Sensor Excepon
CAN BUS Excepon
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Specic Event
Acve Infrared Intrusion Detector Excepon
Communicaon with IR Adaptor Excepon
Indicator Turned On
Lane Controller Disconnected
Lane Controller Connected
Extension Module Oine
Access Control Device Call Center
Video Intercom Device Call Center
Table 8-6 Camera
Specic Event
Camera Online
Camera Oine
Channel Armed
Channel Arming Failed
Defocus Detecon
Video Loss
Camera Recording Excepon
Camera Recording Recovered
Image Excepon Event
Video Tampering Detecon
Scene Change Detecon
Vibraon Detecon Alarm
Audio Excepon Detecon
Video Stream Transcoding Excepon
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Table 8-7 Encoding Device
Specic Event
Device Reconnected
Device Oine
HDD Full
HDD High Temperature
HDD Impact Detecon
HDD Server Failure
R/W HDD Failure
Array Excepon
Illegal Login
Device Armed
Arming Device Failed
Alarms of Custom Event
Table 8-8 Custom Event
Category Specic Event
User-Dened Event User-Dened Event
Generic Event Generic Event
8.2 Event Subscripon
You can subscribe to some events to receive them for records on the plaorm. Batch subscripon
or unsubscripon is supported.
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Figure 8-1 Event Subscripon
You can receive alarms without subscribing to events.
If an event is unsubscribed, you will not be able to
nd the event in the Search module, or
receive the event on the main panel for monitoring and control.
8.3 Add an Alarm
The plaorm provides mulple triggering event types for you to congure rules for detecon or
triggering alarms.
Steps
1.
In the Event and Alarm module, click Alarm
Conguraon → Add Alarm to open the Enter the
Add Alarm window.
2.
Select the triggering event (
Supported Triggering Events ) and source(s), and set the alarm
priority. Click Next.
3.
Congure the receiving schedule. Click Next.
For holiday schedules, see details in
Add or Edit a Holiday .
4.
Select the alarm recipient(s). Click Next.
5.
Oponal: Add linkage acon(s) as needed. See detail in Supported Linkage Acons .
6.
Click Complete.
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8.4 Supported Linkage Acons
The supported linkage acons are Trigger Recording, Trigger Pop-up Window, Trigger Audible
Alarm, Capture Picture, Create Tag, Trigger PTZ, Link Access Point, Link Alarm Output, Send Email,
and Trigger User-Dened Event.
For Trigger Recording, Capture Picture, and Create Tag:
If you have selected Source Camera and the source is a door without a linked camera, the linkage
acon can sll be added but will not come into eect.
Trigger Recording
Select the camera to record the alarm video when the alarm is triggered.
Source Camera: Record videos by the camera that triggered the alarm and storing the video
les in the selected storage locaon (i.e., Store in Main Storage, Store in Auxiliary Storage,
and Not Store).
Specied Camera: Record videos by other cameras and storing the video les in the selected
storage
locaon(s) for specied camera(s) respecvely.
Note
The recording will start from 3 seconds before to 15 seconds aer the alarm triggering.
The recording will be kept for 7 days at least and then will be processed following the
overwring mechanism of device.
Create Tag
To add this linkage acon, Trigger Recording should be congured as well. The tag will be added
to the event-triggered video footage for convenient search.
You can customize the tag name as desired or select
exisng ones ($Event Name / $Event Time /
$Event Source).
Note
The tag will be placed from 3 seconds before to 15 seconds aer the alarm triggering.
Aer tags are created, you can perform playback by tag, and search for triggered alarms by
tag ( Search for and Export Alarms ).
Capture Picture
Select cameras to capture pictures during the alarm.
Source Camera: Capture picture by the camera that triggered the alarm.
Specied Camera: Capture picture by other cameras.
Note
Only one picture will be captured by each camera.
Trigger PTZ
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Call the preset, patrol, or paern of the selected cameras when the alarm is triggered.
Link Access Point
The selected door(s) will be locked, be unlocked, remain locked, or remain unlocked as
congured when the alarm is triggered.
Link Alarm Output
Link alarm output device(s) (peripherals such as speaker).
Trigger
User-Dened Event
Before adding this linkage acon, you should congure alarm(s) for user-dened event(s) rst.
As the user-dened event(s) cannot be automacally detected, it needs to be manually
triggered by clicking Trigger User-Dened Event on the nocaon panel of the main page, or
added as a linkage acon for another alarm.
Trigger Audible Alarm
Play the voice text on the PC in case the monitoring personnel is not looking at the screen. The
voice text will come into
eect only when the audio funcon is enabled and the system voice
engine is selected as the alarm sound. See details in Event and Alarm .
Trigger Pop-up Window
Display the alarm window to show the alarm details, alarm linked cameras' live videos and
playback, etc. when the alarm is triggered.
8.5 Alarm List
Figure 8-2 List of Congured Alarms
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8.6 Search for and Export Alarms
Go to Search → Alarm to view the list of triggered alarms.
Figure 8-3 Triggered Alarm List
Figure 8-4 Alarm Pop-up Window
You can also enable/disable the alarm prompt sound by enabling/disabling the audio in
Local
Conguraon → Event and Alarm → Display .
8.7 Local
Conguraon About Event and Alarm
You can congure event and alarm related parameters including display type, alarm sound,
whether to play the audio repeatedly, and
mes of playing.
See details in Event and Alarm .
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Chapter 9 Management of Users and Roles
In the Account and Security module, you can manage users and roles, congure account security
rules,
reseng login password, etc.
Go to System → Account and Security .
9.1 Add a User
You can add normal users and assign roles to them for accessing the system. Normal users refer to
all users except the super user.
Enter the Add User page and set the basic informaon.
Status and Login
User Status
If you select Inacve, you will not be able to log in with the user account.
Congure permission sengs for the user.
PTZ Control Permission
Enter a number that stands for the permission level. Operaon from a user with lower
permission level can be interrupted by that from another user with higher permission level.
During PTZ control for live view, you can also lock the PTZ so that other users with the same or
lower PTZ control permission levels cannot perform PTZ control at all.
Assign Role
Select the roles that you want to assign to the user.
You can hover over a role on the list and then click View Role Details to view the basic
informaon and permission sengs of the role.
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9.2 Supported Operaons on the User List
Figure 9-1 User List
9.3 Add a Role
Role is a group of plaorm permissions. You can add roles and assign permissions to roles, so that
users can be assigned with dierent roles to get dierent permissions.
Note
The plaorm has predened two default roles: Administrator and Operator. You can click the role
name to view details. The two default roles cannot be edited or deleted.
Administrator
Role that has all permissions of the plaorm.
Operator
Role that has all permissions for accessing resources and operang the applicaons.
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Figure 9-2 Add a Role
Table 9-1 Permission Items
Category Sub-Category Specic Permission
System
Management
General System Management
Permission
Permission for system conguraon,
management of face pictures and human
bodies, ANPR, persons, managing events
and alarms, managing users and roles,
viewing permissions, conguring security
sengs, and adding/deleng/eding
permission for maps.
Access Control Management General Access Control Management:
Entry to the Access Level module in System:
applying access levels by department/
person; entry to access schedule
management and conguring schedules;
entry to access level management and
conguring access levels; re-applying access
level when applying failed; stascs and
details by access level status.
For this permission, the resource permission
for department(s) and persons within the
department is required, and the
specic
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Category Sub-Category Specic Permission
permission items are assigned according to
the resource.
Mul-Factor Authencaon Conguraon:
Entry to the mul-factor authencaon
conguraon and conguring mul-factor
authencaon.
For this permission, the resource permission
for door(s) is required, and the
specic
permission items are assigned according to
the resource.
Mul-Door Interlocking Conguraon:
Entry to the mul-door interlocking
conguraon and conguring mul-door
interlocking.
For this permission, the resource permission
for door(s) is required, and the specic
permission items are assigned according to
the resource.
Conguraon of First Person In:
Entry to the rst person in conguraon and
conguring rst person in.
For this permission, the resource permission
for door(s) is required, and the specic
permission items are assigned according to
the resource.
View Sharing Permission for sharing views with other
persons and viewing the list of sharees.
Device
Management
Permission for adding/deleng/eding all accessible access control and video
intercom devices, monitoring the resources' status in real me, checking the
maximum capacity and current number of persons, cards, ngerprints, face
pictures, irises, and events under the device,
eding the device conguraon,
imporng
alarm output/input resources, managing areas and resources under
areas,
adjusng the hierarchy of areas and belonged resources, and searching
for device logs.
Operaon
Permission
General Surveillance Permission
Permission for controlling alarm outputs:
The resource permission for relevant
devices is required, and the specic
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Category Sub-Category Specic Permission
permission items are assigned according
to the resource.
Permission for accessing and controlling
all maps.
Permission for creang/viewing/exporng
stascs
and reports of access control
and video intercom service: The resource
permission for relevant reports is
required, and the
specic permission
items are assigned according to the
resource.
Permission for receiving and handling
events and alarms: The permission for
relevant resources and alarms is required,
and the
specic permission items are
assigned according to the resource.
Search Permission
Video Operaon Playback
Export Video
Tag Management
Access Control Operaon Remote: Unlock Door
Remote: Lock Door
Remote: Remain Unlocked
Remote: Remain Locked
Quick Control All Doors: This permission
item only exists in the Administrator role,
therefore only available to users assigned
with the Administrator role.
9.4 Congure Account Security Rules
Account security is crucial for your system and property. You can lock IP address to prevent
malicious
aacks, enable auto lock the Client, and set other security sengs to increase the
system security.
In the Account and Security module, click Security
Sengs.
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Login and Lock
Allowed Consecuve Login Aempts
Failed login aempts only refer to failed password aempts (failed vericaon code aempts
excluded).
Lock
Duraon
When the number of allowed failed login aempts is reached, the current account on the
current IP address will be locked. Set the lock duraon.
Security Queson Sengs
Security quesons are valid to the super user (admin user) only. They are used to verify the identy
when the super user forgets the password. The answers to security quesons are case-insensive.
9.5 Reset Login Password
You can reset the password when you forget your password, or change the password of your
currently logged-in user account.
On the login page, click Forget Password to reset your password.
The admin user can reset password by answering security
quesons or verifying via acvaon
code (license code): when the license is acvated, you can nd the license code in the license
le, and enter the code to retrieve password; when the license is not acvated, the password
can be retrieved by vericaon code sent to the congured email.
Non-admin users can reset password by entering
vericaon code sent to the congured
email, or asking users with higher-level role (users with administrator role can ask the admin
user; users without administrator role can ask users with administrator role) to retrieve their
password.
Click the logged-in account name on the top right corner, and select Change Password.
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Chapter 10 System Conguraon
In the upper-right corner of the Desktop, click System → System Conguraon .
Email account conguraon: Congure Email Parameters .
Congure the storage locaon and quota of pictures and les, and the data retenon me:
Storage .
Congure holidays: Add or Edit a Holiday .
Congure network related conguraons such as the me synchronizaon, device access
protocol, and WAN access:
Congure NTP Synchronizaon / Device Access Protocol / WAN
Access / NIC, and Reset Network Info .
Congure account security parameters: Congure Service Component Cercate , Use SSL/TLS
Cercate for HTTPS Connecons , and Protect Prole Pictures .
Congure the System Capability
10.1
Congure Email Parameters
The email account is used to receive a vericaon code when you forgot your account password
and send the message to the designated email account(s) as the email linkage.
1. In the upper-right corner of the Desktop, click System → System
Conguraon → Email .
2. Congure the parameters according to actual needs.
SMTP Server Address
The SMTP server's IP address or host name (e.g., smtp.gmail.com).
Cryptographic Protocol
It is used to protect the email content if required by the SMTP server.
Server
Authencaon
If your mail server requires authencaon, check this checkbox to use authencaon to log
in to this server.
Note
For users of Google email, you should log in to your Google account, enable the 2-step
vericaon funcon, generate the APP password, and enter here.
3. Click Test to verify whether the email sengs take eect.
4. Click Save.
10.2 Add or Edit a Holiday
The Holiday templates are mainly used for access control and event and alarm service. You can add
holidays to
dene the special days.
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In the System Conguraon module, select Holiday.
Add Holiday
Click Add, enter the holiday name, and set the following parameters.
Holiday Type
Select Regular Holiday or Irregular Holiday according to the actual scene. The regular holiday is
suitable for the holiday that has a xed date. For example, Christmas is on December 25th of
each year; the irregular holiday is suitable for the holiday that is calculated by the weekdays,
and the
specied date might be dierent in a dierent year. For example, Mother's Day is on the
second Sunday of each May.
Edit Holiday
In the holiday list, select a holiday and directly click a parameter of the holiday to edit it as needed.
Figure 10-1 Edit Holiday Parameters (.gif)
10.3
Congure NTP Synchronizaon / Device Access Protocol / WAN
Access / NIC, and Reset Network Info
The network
sengs provided by the client encompass conguring NTP synchronizaon, device
access protocols, WAN access, server addresses, and reseng network informaon. These sengs
are essenal for ensuring devices operate correctly within network environments.
On the Home page, go to System → System
Conguraon → Network .
Congure
NTP Synchronizaon
You can set NTP parameters for synchronizing the me between resources managed on the
plaorm and the NTP server. Three system me sync modes are supported. See the table below for
details.
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Select Internet Time Sync.
Table 10-1 System Time Sync Mode
Mode Descripon
Operang System Time Sync 1. You need to congure Internet me sengs before
conguring Operang System Time Sync.
Go to Control Panel → Clock and Region → Data and Time
→ Internet Time → Change
sengs .
Figure 10-2 Internet Time Sengs
2.
-
Select Operang System Time Sync and enter the
synchronizaon Interval, which is set to 60 minutes by
default.
-
Click Test to test the
communicaon between resources
and the NTP server.
Note
During the inial deployment, if the operang system has an
NTP server congured and the NTP client is running, the
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Mode Descripon
system will choose the Operang System Time Sync mode by
default.
Local Server Time Sync
Select Local Server Time Sync, and enter the
synchronizaon Interval, which is set to 60 minutes by
default.
There will be a server providing
me synchronizaon for
devices, which only supports Hikvision devices.
NTP Time Sync
Select NTP Time Sync and enter the synchronizaon NTP
Server Address, NTP Port, and Interval
For the local NTP server, you can enable Congure WAN
Mapping to synchronize
me and enter the IP address and
port No. for WAN mapping.
Click Test to test the
communicaon between resources and
the NTP server.
Congure Device Access Protocol
Before adding devices supporng ISUP and/or ONVIF protocol to the plaorm, you need to set the
related
conguraon to allow these devices to access the plaorm.
Go to Device Access Protocol → Access via ONVIF Protocol / Allow ISUP Registraon to allow
devices to access the plaorm via the ONVIF protocol or ISUP.
Note
Aer enabling or disabling Allow ISUP Registraon, the Server will be restarted.
Only ISUP protocol 5.0 is supported.
Congure WAN Access
In some complicated network environments, you need to set a stac IP address or a domain name
and ports for the client to access WAN (Wide Area Network).
Go to WAN Access and enable the
buon.
1. Fill in SYS and/or System Storage Network Addresses
-
For single NIC environment: You can only
congure one network address, which is used for
both system network access and storage services. The interface will display this as SYS /
System Storage Network Address.
-
For dual NIC environment: You can
congure dierent network addresses for system services
and storage services. The interface will display this as SYS Network Address and System
Storage Network Address.
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Note
In a dual NIC environment, ensure that both the SYS network address and the Recording
Server network address are on the same network domain, and that the SYS NIC and the
Recording Server NIC are also on the same network domain.
2. Select Applicaon Scenarios
You can select one or more applicaon scenario(s).
3. Congure Mapping Port
Congure the mapping port No. for data transmission.
4. Click Save or click Export to export an Excel le about the port informaon for WAN
conguraon, including port name, LAN port, WAN port, protocol, etc.
Note
When changes to the LAN port occur, it is necessary to adjust the port mapping conguraon on
the router correspondingly.
Congure NIC Sengs
You can select the NIC of the current Server (SYS NIC) for receiving the alarm informaon of the
device connected via ONVIF protocol, and performing live view and playback for the devices
connected via ISUP, as well as the system storage NIC for the data transmission for the storage of
video, pictures, and
les.
Reset Network Info
When system network domain changes (such as server migraon), you must reset the network
informaon of the added device to adapt to the new network environment. Otherwise the live
view or playback will be
aected.
Go to Reset Network Informaon → Reset .
10.4 Use SSL/TLS
Cercate for HTTPS Connecons
As a digital cercate issued by the Cercate Authority (CA), the SSL/TLS cercate secures all
types of
informaon transferred to and from the server and proves the identy of the server
owner. Compared with the plaorm provided cercate, the SSL/TLS cercate has a higher
security level.
Get Your SSL/TLS
Cercate
Note
The SSL/TLS cercate is purchased from a cercate authority.
1. Choose a CA that you trust.
2. Generate a
cercate signing request (CSR) and a private key.
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There are mulple methods to generate a CSR and a private key: via Microso IIS, OpenSSL, or a
trusted website.
3. Send the generated CSR to the CA to get the authorized SSL/TLS cercate.
Figure 10-3 SSL/TLS Cercate Example
4. Download your SSL/TLS cercate to your local PC.
Make sure that the cercate is in PEM format. You can try to edit the le extension to .pem or
use a tool to convert its format to PEM.
Upload Your SSL/TLS
Cercate to the System
1. Check your SSL/TLS cercate.
Generally, the issued SSL/TLS cercate contains the cercate le in PEM format, cercate
chain in PEM format, and cercate le in other formats (such as CRT and PLCS-7).
2. Get the cercate le in PEM format, the private key which is generated together with the CSR,
and the
cercate chain in PEM format. And concatenate them into one PEM le in order.
You can use the CertTool provided by Hikvision to concatenate a cercate. (Tool download
address: hps://www.hikvision.com/en/support/download/soware/hikcentral-professional-
v2-6-0/ .)
Note
-
The PEM le encoding method should be UTF-8.
-
The order of contents in the PEM le should be cercate le -> private key -> cercate
chain.
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Figure 10-4 Example of Concatenated Cercate
3. On the top of the Desktop, click System → System Conguraon → Security Cercate
Management .
4. Click New Cercate to upload the concatenated cercate.
Note
The Desktop will restart automacally when the cercate is uploaded.
5. (Oponal) In the Upper-Level Cercate secon, you can click Add to upload the cercate
chain to the server.
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The invalid or incomplete cercate chain of operang system will result in SSL/TLS cercate
vericaon failure. In this case, users can download the cercate chain, convert it to CRT
format, and double-click to install it on their PCs.
10.5 Congure Service Component Cercate
For data security, before adding the Streaming Server, you should generate the service component
cercate stored in the Server and input the cercate informaon to the Streaming Server you
want to add, so that the
cercates of the Streaming Server and the Server are the same.
On the Home page, go to System → System Conguraon → Security → Service Component
Cercate .
Cercate between Services in System
Required cercate when adding the streaming server.
Click to follow the specic instrucons.
Aer
compleng the service component cercate, see Add a Server and View Server Details
for further operaons on adding the streaming server.
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Chapter 11 Maintenance
Maintenance is responsible for the real-me monitoring of devices and servers. This ensures swi
response to alerts and ecient issue resoluon for enhanced security and operaons.
In this chapter, detailed informaon about Generate and Display Maintenance Report , Search for
Nocaons , and Search for System Logs is provided.
11.1 Generate and Display Maintenance Report
The maintenance report
automacally monitors the system and its resources in real me for any
excepons. You can add and display the maintenance report for all device types, video devices,
access control devices, and servers.
Generate Maintenance Report
Navigate to the Home page, right-click Stascs in the Resource Panel and click Add Stascs
Report.
Select
stascs type as Maintenance and customize the Stascs Name for the selected Device
Type.
Figure 11-1 Generate Maintenance Report
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Display Maintenance Report
Aer adding the maintenance report(s), click to see the stascs report list and double-click the
maintenance report to view details.
The styles of reports displayed can vary across
dierent device types. See below for details.
Note
You need to restart the SYS before the stascs for the NIC, disk, storage locaon, and video
storage are displayed.
In the virtual machine environment, the report does not support displaying data for drive C.
If reports fail to show,
rst check system logs for disk-related error messages.
All Device Types
The page provides counts for both Normal and Excepon statuses, encompassing all device
types, including video devices, access control devices, and servers.
Figure 11-2 All Device Types
You can click to view sever and device details in a normal or an excepon status.
For SYS, you can check CPU usage, RAM usage, NIC trac, streaming gateway data transfer.
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Figure 11-3 SYS
For Recording Server, you can check NIC
trac, disk I/O, storage locaon, and video storage.
Figure 11-4 Recording Server
For devices, you will be navigated to the Device management page to view excepon details.
Video
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Click beside the number to navigate to the device management page. Here, you can inspect
detailed informaon about video devices that are in video loss/recording excepon/image
excepon state.
Hover on the pie chart to view the number of normal or
excepon devices.
Figure 11-5 Video Stascs
Access Control
Click beside the number to navigate to the device management page. Here, you can inspect
detailed
informaon about access control devices that are in device security excepon/device
network excepon/device record reporng excepon/device power baery excepon state.
Hover on the pie chart to view the number of normal or
excepon devices.
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Figure 11-6 Access Control Stascs
Server
Provides an overview of SYS and Recording Server, including CPU usage, NIC trac, disk I/O, etc.
Figure 11-7 Server Stascs
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11.2 Search for Nocaons
You can search for nocaon informaon to promptly detect and respond to alerts or updates,
ensuring swi acon on security incidents.
On the Home page, go to Invesgaon Nocaons .
You can
lter the informaon by selecng Date and Nocaon Type. These nocaons primarily
consist of:
System-related alerts, such as "device type not supported".
User
operaon prompts, such as "calling video intercom not answered".
Based on the lter criteria you set, click Export in the upper-le corner to export nocaon les
to Excel, PDF, or CSV formats.
Figure 11-8 Nocaon Retrieval Excel Template
11.3 Search for System Logs
You can search for server and/or device logs to promptly idenfy and address issues, enhancing
the eciency of incident response. Server logs and device logs respecvely refer to the logs
generated by the server that are stored on the server and the logs stored on the device.
Access is available via two
opons:
To search server logs and device logs
On the Home page, go to Invesgaon → System Log .
To search local device logs
1. On the Home page, go to System → Device Management .
2. Hover on one device then right-click and select View Log to search local device logs.
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Note
-
This feature should be supported by the device.
-
You can also view logs when viewing device details. On the Device Details page, hover on
one device then right-click and select View Details. Click View Log in the upper-right corner.
For Server Log
You can lter the event type by Informaon, Warning and Error. For instance, an Informaon
event could be an Add Generic Event nocaon, a Warning could indicate a License
Expiraon, and an Error could signify a Door Lock Failure.
Click Resource Name to quickly search the resource.
Click Export in the
upper-le corner to export server log in Excel or CSV le.
Figure 11-9 Server Log Excel Template
For Device Log
Click Export in the upper-le corner to export device log in Excel or CSV le.
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Figure 11-10 Device Log Excel Template
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Appendix A. Other System Conguraons and
Performance
For environments where iVMS-4200 is running, with a CPU earlier than i3-8100, 4 GB of RAM, and
a SATA 7200 RPM Enterprise Class HDD, the following
conguraons are recommended for
migrang from iVMS-4200 to HikCentral Lite.
It is recommended that the
conguraon be no less than the following:
Table A-1 System Conguraons
Feature Conguraon
CPU 8
th
Generaon of Intel
®
Core™ i3-8100
RAM 4 GB
NIC GbE Network Interface Card
HDD SATA 7200 RRM Enterprise Class HDD
HDD Capacity for Database At least 500 GB
OS Microso
®
Windows 10 64-bit or later
Under this conguraon, the performance is as follows:
Table A-2 System Performance
Feature Performance
Cameras 64
Events Receiving 1/s
Storage Capacity of
Captured Faces / ANPR
Records / Events /
Intelligent Analysis
Data / Access Records /
System Logs
2 million
Table A-3 Performance of H.264 with Soware Decoding
Frame Rate (fps) Bit Rate (Mbps) Resoluon Max. Live View Channels
30 2 1080p 2
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Appendix B. Product Usage Restricons: Scenarios &
Guidelines
This topic provides restricted scenarios for the system to help users avoid unintended misuse. It
serves as a quick reference for verifying
permied acvies across specic use cases.
System
When you run the client as Administrator, imporng data into the system may fail.
Microso Oce shall be installed in order to view exported excel les.
Do not drag the client across screens with varying DPI sengs, as this may result in unintended
UI scaling issues.
Make sure the available disk space is no less than 10 GB to avoid the installaon failure of the
Server.
Device Management
Cameras containing special characters including \ / : * ? " < > | in their names cannot be
imported.
For ISUP devices performing FTP-based
rmware upgrades, the maximum supported path length
for upgrade packages is limited to 32 bytes.
Be careful to remove
informaon imported from iVMS-4200, because informaon removed from
the system cannot be imported again.
When
imporng conguraon les from iVMS-4200, device oine events cannot be imported.
When
eding device password on the Web page, stop live view and playback on all clients, and
change the password on the device list as quickly as possible. Try to change device password via
the system instead of the Web page.
Video Monitoring
When using acusearch / object search, if an incorrect prompt pops up, you can check whether
this
funcon is enabled on the device conguraon page.
Do not arbitrarily modify whether the device's stream is encrypted or the specic encrypon
keys.
Do not use smooth stream and stream encrypon simultaneously.
For devices
congured with dual-stream recording schedule, main stream will be used when
playing videos.
Starng recording manually is not supported during live view via smooth stream.
Live view via smooth stream is not supported for devices added by Hikvision ISUP Protocol.
Live view is not supported on the remote
conguraon page of Bi-spectrum Thermography
Speed Dome Series cameras.
When DS-7616NXI-K2/16P series NVRs is connected to the plaorm with DST enabled, recording
retrieval inaccuracies may occur during DST
transion periods (when entering/exing DST), and
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meline jumps might appear during playback due to local me adjustments (e.g., clock shis
forward/backward by 1 hour).
If connected devices do not support UTC me, when using search funconalies (AcuSeek/
video retrieval / Smart Search / all searches via NVR) during Daylight Saving Time (DST)
transions, the system cannot disnguish duplicate me periods (e.g., 01:30 appearing twice
when DST ends). All search results will display local device
me without UTC oset adjustments.
For real-me events & alarms (Alarm Log Retrieval) based on devices without UTC support,
duplicate mestamps may appear during DST exit periods (e.g., two entries showing "01:30").
For live view and playback via Axis and Hanwha devices, make sure you have selected H.264 as
the encoding format.
Reverse playback of videos stored in Axis, Dahua, or Hanwha devices is not supported.
No more than 12 views supports synchronized playback simultaneously.
To enlarge a
sheye-expanded image, double-click the image before enabling Fisheye Expansion.
Two-way audio via channels of DVR is not supported.
When drawing people
counng detecon areas, only rectangular area is supported.
Devices added by Hikvision ISUP Protocol does not support live view, playback, or two-way audio
via IPV6.
For cameras managed via an NVR/DVR, the system cannot get their presets.
Videos in AVI format may fail to be played by Windows-provided players, so free-charged players
that support all video formats is recommended.
Access Control and Video Intercom
When imporng the zip le of prole pictures, make sure the system language of the PC
compressing prole pictures is the same with the system language of the Server.
Two-way audio is not supported by access control devices or video intercom devices added by
Hikvision ISUP Protocol even if the devices have the capability of two-way audio.
System Storage
Up to 128 cameras are supported for video storage.
Only pictures and
les can be stored in the system if the video storage license is not acvated.
Ensure that each disk has at least 34 GB of available space; otherwise, it will not be usable for
system storage.
Inializaon of the disk uses 90% of the remaining disk space.
Since videos, pictures, and les are stored on the system disk, system hibernaon or sleep can
result in the disk losing power,
potenally causing storage excepons. It is recommended to turn
o hibernaon or sleep mode.
The minimum space required for each
le type is 4 GB (for example, 4 GB for videos, 4 GB for
pictures, and 4 GB for les), which includes necessary les for storage management.
Auto-Copyback is
eecve only when the stream type is set to main stream and is supported
only by Hikvision cameras.
Rebuilding the index may temporarily
aect search and playback funconality, but it will not
cause data loss.
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Supports 6 data overwrien opons.
In the virtual machine environment, the performance of drive C will not be displayed in the
maintenance report. See Generate and Display Maintenance Report for more details.
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Appendix C. Past User Manuals
V1.1.0
V1.0.1
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UD12345B

Specifications

Hikvision HIKCENTRAL-L-ACS-1DOOR Questions and Answers