REV F DATE: 06/27/2023
USER MANUALS\20-88453_REVEAL_USER MANUAL_NR(L)(H)DSSV_AMBIENT_SELF-SVC_FREE STDG_CASE
SCC P/N
20-88453
USER
MANUAL
REVEAL® FREE STANDING SELF-SERVICE DRY
(AMBIENT) MERCHANDISERS
> SOLID BACK PANELS OR REAR SLIDING DOORS
> CAUTION! DO NOT PUSH OR PULL ON END
PANELS!
> ONLY USE HANDLES (AT EACH END OF CASE)
TO PUSH OR PULL CASE INTO POSITION!
> SEE PAGE 9-10 FOR FRONT PANEL, SIDE
CLADDING, REAR PANEL & TOE-KICK
ATTACHMENT GUIDE
Model NR3635DSSV /
Rear Panel / Attached Cladding
Model NR3635DSSV /
Rear Sliding Doors / Attached Cladding
Reveal
®
READ AND SAVE THESE INSTRUCTIONS
Models Are Shipped WITHOUT Panels or
Cladding Attached. See Pages 9 and 10
For Component Attachment Instructions.
Random Model Shown /
Rear Panel / No Attached Cladding
Structural Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com
2
TABLE OF CONTENTS
TABLE OF CONTENTS ………………………………………………………………………………….....…...
OVERVIEW / COMPLIANCE / LED LIGHTS PRECAUTION / ELECTRICAL HAZARD WARNING /
WIRING DIAGRAM ……………………………………………………………………..……..………...
REVEAL® FREE STANDING REFRIGERATED SELF-SERVICE MODEL APPLICABILITY AND
INDIVIDUAL MODEL DIMENSIONS ……………...………………………………………….…..…...
INSTALLATION: TOE-KICK & REAR PANEL REMOVAL / REMOVING CASE FROM PALLET .…...
INSTALLATION, CONT’D.: CASTER ADJUSTMENT / LOCK / UNLOCK / CASE REMOVAL
FROM PALLET ……………………………………………………..…………………………..…..…...
INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS ………………………………..…..
INSTALLATION, CONT’D: FIELD WIRE (OR PLUG IN) CASE / TURN ON LED LIGHTS .……...…….
INSTALLATION, CONT’D: ATTACHING FRONT PANEL COMPONENTS / HANDLES ON SIDES
OF CASE ………………………………………………………………………………………………....
INSTALLATION, CONT’D: ATTACHING SIDE PANELS, REAR UPPER AND LOWER PANEL …..…
INSTALLATION, CONT’D: OPTIONAL ACRYLIC SECURITY COVER .................................................
CASE DESIGN: FRONT VIEW OF FREE STANDING, SELF-SERVICE MERCHANDISERS ...............
CASE DESIGN, CONT’D: REAR VIEW OF FREE STANDING, SELF-SERVICE MERCHANDISERS .
CASE DESIGN, CONT’D: LED LIGHT SWITCH LOCATIONS ………………..…………….………..…...
CASE DESIGN, CONT’D: LED STYLE LIGHT FIXTURES ………………………………………………...
CASE DESIGN, CONT’D: REAR SLIDING DOORS ………….…………….…………….….………..…….
CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) ……………….……..……..
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) ...………………...................
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) …..…….
SERIAL LABEL INFORMATION & LOCATION ..…………………………….……...…....……………....…
TECHNICAL SERVICE CONTACT INFORMATION / WARRANTY INFORMATION …………………..
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3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
3
OVERVIEW / COMPLIANCE / LED LIGHTS / ELECTRICAL HAZARD WARNING / WIRING DIAGRAM
ELECTRICAL HAZARD WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
ELECTRICAL
HAZARD
OVERVIEW
• These Reveal® merchandisers should be installed
and operated according to this operating manual’s
instructions to insure proper performance.
• Improper use will void warranty.
COMPLIANCE
• Performance issues when in violation of applicable
NEC, federal, state and local electrical codes are
not covered by warranty.
LED LIGHT REPLACEMENT PRECAUTIONS
• Following LED light replacement guidelines can
prevent damage to unit. Please read carefully!
ELECTRICAL HAZARD WARNING
• Please read the important warning in this document
carefully as it can prevent injury or death.
• See below.
WIRING DIAGRAM
• Each case’s wiring diagram is folded and in a packet.
• Wiring diagram placement may vary (near ballast box,
field wiring box, raceway cover or other related location).
COMPLIANCE
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical codes.
ATTENTION
CONTRACTORS
CAUTION! LED LIGHT REPLACEMENT PRECAUTIONS
LED lights reflect specific size, shape and overall design.
Any replacements must meet factory specifications.
CAUTION
WIRING DIAGRAM FORMAT & LOCATION
• Each case has its own wiring diagram folded & in its own packet.
• Wiring diagram placement may vary; it may be placed near field
wiring box, raceway, or other related location.
WARNING: This product can expose you to chemicals, including
Urethane (Ethyl Carbamate), which are known to the state of
California to cause cancer and birth defects or other reproductive
harm. For more information go to P65Warnings.ca.gov.
4
REVEAL® FREE STANDING REFRIGERATED SELF-SERVICE MODEL APPLICABILITY & DIMENSIONS
Model
Upper Display
Height
Overall Height Depth x Length
NR3633DSSV 13 5/8”UDH 32 7/8”OH 33”D x 35 3/4”L
NR3640DSSV 20 3/8”UDH 39 5/8”OH 33”D x 35 3/4”W
NR3647DSSV 27 7/8”UDH 47 1/8”OH 33”D x 35 3/4”W
NR3655DSSV 35 1/4”UDH 54 5/8”OH 33”D x 35 3/4”W
NR4833DSSV 13 5/8”UDH 32 7/8”OH 33”Dx 47 3/4”L
NR4840DSSV 20 3/8”UDH 39 5/8”OH 33”D x 47 3/4”L
NR4847DSSV 27 7/8”UDH 47 1/8”OH 33”D x 47 3/4”L
NR4855DSSV 35 1/4”UDH 54 5/8”OH 33”D x 47 3/4”L
NR6033DSSV 13 5/5”UDH 32 7/8”OH 33”D x 59 3/4”L
NR6040DSSV 20 3/8”UDH 39 5/8”OH 33”D x 59 3/4”L
NR6047DSSV 27 7/8”UDH 47 1/8”OH 33”D x 59 3/4”L
NR6055DSSV 35 1/4”UDH 54 5/8”OH 33”D x 59 3/4”L
NR7233DSSV 13 5/8”UDH 32 7/8”OH 33”D x 71 3/4”L
NR7240DSSV 20 3/8”UDH 39 5/8”OH 33”D x 71 3/4”L
NR7247DSSV 27 7/8”UDH 47 1/8”OH 33”D x 71 3/4”L
NR7255DSSV 35 1/4”UDH 54 5/8”OH 33”D x 71 3/4”L
5
INSTALLATION: TOE-KICK & REAR PANEL REMOVAL / REMOVING CASE FROM PALLET
Toe-Kick
Lower
Pallet Rubber Shipping Block Shipping Bracket
1. Remove Front Toe-Kick
• To prevent damage to case, remove front
toe-kick from case before removing from pallet.
• Toe-kick is held in place by magnets only.
• Place front toe-kick in secure location while
removing case from pallet.
2. Remove Lower Rear Panel From Case
• To prevent damage to case, lift lower rear
panel UP and OFF case.
• Lower rear panel is held in place by magnets.
No screw removal is required.
• Place lower rear panel in secure location
while removing case from pallet.
3. Removing Case From Pallet
• Use Phillips driver to remove screws
from shipping brackets. Remove and
discard shipping brackets from pallet.
• Place J-bar/pry bar under base frame.
Raise case up from pallet to take
weight off casters.
• With case raised, lower casters all the
way down against pallet (see next
step for detailed instructions on
lowering or raising casters).
• Remove rubber shipping blocks.
Illustrations Shown May Not
Exactly Reflect Every Feature or
Option of Your Particular Case.
6
INSTALLATION, CONT’D.: CASTER ADJUSTMENT / LOCK / UNLOCK / CASE REMOVAL FROM PALLET
4. Caster Height: Raising and Lowering
• Raise or lower casters (to adjust case height) by
rotating casters’ vertical adjustment rings.
• Rotate vertical adjustment ring clockwise to lower
caster (and increase height of case).
• Rotate vertical adjustment ring counter-clockwise
to raise caster (and decrease height of case).
5. Caster Rolling Capability: Unlocking
• Important! Case is shipped with caster mechanisms
factory set at ON (locked) to prevent case from rolling.
• Unlock casters by pressing OFF on the caster
mechanism.
• See illustration at right.
6. Carefully Remove Case From Pallet
• Check that casters are lowered as far down as
they will go (as instructed in step #4).
• Use handles to carefully slide case to edge of
pallet (see illustration at right).
• Caution! 4 people are required for this task!
• Carefully lower to floor (using ramp if available).
• Slide pallet from under case as required.
• Support case at all times or case may fall.
• See illustration at right.
7. Casters: Locking
• After case is at desired position (and height),
use level to check that case is level and plumb.
• Readjust height as needed (as instructed in
step #4 above).
• Locking Height: After proper height (and
positioning) of case is attained, tighten the two (2)
set screws to lock each caster’s height in place.
• Locking Movement: Then, to prevent casters’ rolling
capability, lock casters by pressing ON atop the
“ON” and “OFF” lever mechanism (shown at right).
Case will now be secured at its new location.
Vertical
Adjustment
Ring
Pallet
Support case
while removing
from pallet
Caster
Tighten Set
Screws To
Lock Caster
Height In
Place
Press “ON” Lever To
Lock Caster In Place
(And Prevent Caster
From Rolling)
Press “OFF” Lever To
Unlock Caster (And
Allow Casters To Roll)
Caster
Caster
Handles
Ramp
7
INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS
8. Shelving Assembly Components
• Check that glass shelving is in proper position
before placing product in case
• Shelves may be adjusted vertically or entirely
removed from merchandiser.
• Metal shelving brackets ARE NOT able to be
angled. They are at a fixed 90° position.
• There are 12 components comprising each
shelf assembly:
A. Right bracket (with hooks to attach to slots in
upright)
B. LED light with magnets
C. Front shelf support rail (LED light attaches to
its inner cavity via magnets)
D. Cover (rests atop front shelf support rail).
E. Left bracket (hooks to attach to slots in upright)
F. Nylon thumbscrews (4 per shelf) secure shelving
during shipment. Note: Remove (using pliers, if
necessary) and discard thumbscrews after case is
installed so shelves can be disassembled (to
clean or service).
G. Rear shelf support rail
H. Left and right glass shelf/cover assemblies (glass
is affixed to covers with 2-sided tape from factory).
Caution! Glass pieces ARE NOT IDENTICAL!
Notches on underside metal covers determine
placement in case.
I. Nylon retainer clips (2 per shelf) secure brackets
during shipment. Note: To adjust or remove
shelves, you must remove retainers; pliers may
be required to accomplish this task.
Glass Shelving
Glass Shelving
E
A
B
C
D
G
From Factory: Transparent
2-Sided Tape Holds
Glass To Top Of Rear
Shelf Support Rail
H
Right Glass
Shelving Piece
Left Glass
Shelving Piece
Nylon Retainer
Clip (Typ.)
I
F
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
8
INSTALLATION, CONT’D: FIELD WIRE (OR PLUG IN) CASE / TURN ON LED LIGHTS
9. Field Wire (Or Plug In) Case / Turn on LED Lights
• Field-wired case or plug unit into outlet (if factory-supplied plug is present).
• Case will energize when properly field-wired (or plugged into outlet).
• Turn on LED light switch at front-left header.
Light Switch
LED Light
Electrical / LED
Driver Box
Field
Access Box
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
Note: Illustration shown may
not reflect every feature or
option of your particular case.
9
INSTALLATION, CONT’D: ATTACHING FRONT PANEL COMPONENTS / HANDLES ON SIDES OF CASE
10. Attaching Front Panel Components
• Carefully remove components from packaging.
• Note: Front panel is attached to case via
magnets (WITHOUT screw attachments).
• Attach front toe-kick to case (via lower magnets).
• Slide front panel horizontal support bracket into
case’s support slot (line up arrows).
• Then, slide front panel into case until it attaches
to case via lower magnets.
• See illustration below.
11. Handles On Sides of Case
• Handles may remain on case after it has been
moved into position and cladding is attached.
• However, if handles interfere with the placement
of cladding, they may be removed.
>> See Next Page For Instructions on ATTACHING
SIDE PANELS, REAR UPPER AND LOWER
PANEL.
Support Slot (For Front
Panel’s Horizontal
Support Bracket)
Front Toe-Kick
Front Panel
Horizontal
Support Bracket
Front Panel
Magnet (Typ.)
Front Panel
Handles (on Both Sides
of Case) May Be
Removed If They
Interfere With Cladding.
10
INSTALLATION, CONT’D: ATTACHING SIDE PANELS, REAR UPPER AND LOWER PANEL
12. Attaching Side Panels
• Attach side panels to case using slot/hook method.
• Use latches at case rear to firmly attach side
panels to case.
• See illustrations below.
13. Attaching Rear Upper Panel
• Place rear upper panel onto care rear.
• Four (4) magnets will hold it firmly in place.
• See illustration below
14. Attaching Rear Lower Panel
• Use finger holes to place rear lower panel’s
inner hooks onto case rear’s lower shoulder
screws.
• Snap onto case’s two (2) rear vertical magnets.
>> Note: Components may be removed in reverse
order they were shown being attached on this sheet.
Hook
Unlocked Latch
(Typ.)
Rear Lower Panel
Side Panel (Typ.)
Rear Upper Panel
Slots
Side Panel
(Typ.)
Inserts
Hooks
Locked Latch
Hook
Shoulder
Screw (Typ.)
Note: Illustration shown may
not reflect every feature or
option of your particular case.
Rear Grille Inner Hook
Shown Reversed (Typ.)
11
INSTALLATION, CONT’D: OPTIONAL ACRYLIC SECURITY COVER
15. Optional Acrylic Security Cover
Note: Illustrations reflects Model NR4835RSS; it
may not reflect every feature or option of your case.
A. View of optional acrylic security cover with holes
for grasping (for removing and replacing),
enlarged lock/key and lower protrusion.
B. Acrylic security cover rests against upper
security cover stop.
C. Acrylic security cover’s lower protrusions are to
rest in lower bracket slots (one in each bracket).
D. Upper acrylic security cover must rest against upper
security cover stop. Lock at both ends of cover with
locking mechanism.
> Important! After locking in place, store keys in safe
yet accessible place.
> If removing acrylic security cover, store in safe
location away from foot traffic or work areas that could
lead to scratching or marring of surfaces.
> See CLEANING SCHEDULE (TO BE PERFORMED
BY STORE PERSONNEL) for cleaning information.
Security Cover
Lock/Key
Acrylic
Security
Cover
Upper
Security
Cover Stop
Lower Bracket
For Acrylic
Security Cover
(Angled View)
A
C
Acrylic Security Cover
Lower Protrusion
D
Enlarged View of
Security Cover
Lock/Key
Upper
Security
Cover
Stop
Security
Cover
Lock/Key
B
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
12
CASE DESIGN: FRONT VIEW OF FREE STANDING, SELF-SERVICE MERCHANDISERS
1. Front View Of Free Standing, Self-Service Merchandisers
• Solid back panel is shown. Your unit may have rear sliding doors.
• Field access box and electrical box (with LED drivers) are
accessible after front panel has been removed.
• Note: Only certified electricians are to access electrical
components in case.
• See next page for rear view of merchandiser.
Deck
Pans
Solid Back
Rear Panels
Sneeze
Guard
Shelving
Right Glass
End Panel
Left Glass
End Panel
Handles For
Pulling Unit
Into Position
Caster
(Typ.)
Field Access
Box /
Electrical Box
Front Toe-Kick
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
13
CASE DESIGN, CONT’D: REAR VIEW OF FREE STANDING, SELF-SERVICE MERCHANDISERS
2. Rear View Of Free Standing, Self-Service Merchandisers
• Solid back panel is shown. Your unit may have rear sliding doors.
• Power cord route may differ depending upon customer request.
• See previous page for front view of merchandiser.
Glass End
Panel (Typ.)
Magnets For
Rear Upper
Panel
Shelving
Rear Lower Panel
(Attaches To Case
Via Magnets)
Solid Back Rear Panel
(May Be Rear Sliding
Doors On Certain Cases)
Rear Upper Panel
(Attaches To Case
Via Magnets)
Magnets For
Rear Upper
Panel
Magnet For
Rear Lower
Panel
Handles For
Pulling Unit
Into Position
Magnet For Rear
Lower Panel
Casters
Casters
Latch
Latch
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
14
CASE DESIGN, CONT’D: LED LIGHT SWITCH LOCATIONS
3. LED Light Switch Locations
• Cases with rear sliding doors have light switch in column cover (for easy access at case rear).
• Cases with solid back rear plenums have light switch in header.
• See illustrations below.
LED Light (In
Header)
LED Lights
(At Underside
Of Shelves)
--- Case With Solid Back Rear Plenum ---
--- Case With Rear Sliding Doors ---
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
15
4. LED Style Light Fixtures
Removal of Faulty LED Lights:
• LED lights rarely require change-out.
• Contact Structural Concepts’ Technical Service
Department for replacement LED lights.
• Turn off LED light switch.
• To remove faulty LED light, follow these steps:
A. Disconnect plug from LED light.
B. Using both hands, grasp LED light assembly
(with its magnetic mounting clips). Pull
downward and off its shelf (or header).
C. Remove magnetic mounting clips from LED
light by pressing against flange part of clip
with thumb.
>> Note: Mounting clips MAY be riveted to shelf or
header. In such instances, simply remove LED light
from mounting clips by pressing against flange part
of clips with thumb.
CASE DESIGN, CONT’D: LED STYLE LIGHT FIXTURES
Replacement of LED lights:
• Attach magnetic mounting clips onto LED light.
• Adjust magnetic mounting clips so they are equally
spaced on LED light.
• Reattach LED light assembly to its shelf/header.
• Position properly in shelf/header.
>> Note: If mounting clips are riveted to shelf (or
header), attach by placing LED in base of clip and
then snapping into clip at FLANGE SIDE.
• Press plug’s barrel-shaped insert all the way into
LED light.
• Important: If plug is not inserted ALL THE WAY IN
the LED light’s orifice, the light may not energize.
See “BAD” vs. “GOOD” insertion illustrations
below-right.
• Turn LED light switch back on.
No Gap
Gap
A
Plug
Barrel
Shaped
Insert
LED
Light
Magnetic Mounting
Clip View #2
LED
Lights
B
C
Magnetic Mounting
Clip View #1
LED Light (In
Header)
LED Lights
(At Underside
Of Shelves)
--- Case With Solid Back Rear Plenum ---
16
CASE DESIGN, CONT’D: REAR SLIDING DOORS
5. Rear Sliding Doors
• Rear doors may be slid open to either side.
• Rear doors may also be removed from case.
• To remove rear sliding doors, move rear doors
toward center of the case.
• Individually lift each door up toward the top of the
case; pivot the bottom of the door out.
• Return doors to case in reverse order they were
removed.
Note: Illustrations shown may
not reflect every feature or
option of your particular case.
17
CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL)
FREQUENCY INSTRUCTIONS
Daily Glass Surfaces: Clean side glass and shelves with household or commercial glass
cleaner.
Daily Rear Sliding Door Exterior Glass: Clean with household or commercial glass cleaner.
Clean out rear door track with moist cloth.
Daily End Panels, Front Panel, Toe-Kick, etc.: Wipe off all surfaces with warm water and
mild soap solution and non-abrasive cloth.
Daily Decks: Wipe off decks with moist cloth dipped in mild soap and water solution.
Daily Acrylic Surfaces (Sneeze Guard / Optional Acrylic Security Cover):
• Clean: Use soft, clean cloth dipped in solution of warm water and small amount of
mild, liquid soap. Apply light pressure while wiping away all smudges and residue.
• Rinse: Use pure water in spray bottle to rinse.
• Dry: Use soft, clean cloth (rather than abrasive paper towel).
• Avoid: Never use window or household cleaners such as Windex®, Formula 409®,
or fantastik®. Never use scouring compounds or solvents such as acetone, gasoline,
alcohol, 111 trichloroethylene, WD-40® or lacquer thinner.
• Polishing: Buff with light coat of automobile paste wax or plastic cleaner/polish.
• Scratches: Use high quality buffing compound. Carefully follow instructions.
Daily Stainless Steel Surfaces:
• Wash with a solution of hand dishwashing liquid detergent and water, or a solution of
baking soda and water. Rinse and polish dry with paper towel or soft cloth.
• Never use scouring powders or steel wool as they will scratch stainless steel.
• Brighten by polishing with a cloth dipped in vinegar or in ammonia; sprinkle baking
soda on sponge and rub gently; rinse. Polish dry with paper towel.
• Remove streaks or heat stains from stainless steel by rubbing with club soda.
Quarterly Under Case Cleaning:
A. Rolling Case To New Location:
• If case is NOT hard wired, it may be rolled forward or backward to allow access to
case underside (depending upon its store placement).
• Use vacuum with brush extension or broom and dust pan to remove all dust, dirt,
food particles or residue.
• Roll case back into its previous location after cleaning is complete.
B. Case Component Removal:
• Whether case is hard wired or not, case components may be removed to allow
cleaning under case.
• Case components are held in place with magnets and are removable without tools.
• Remove side cladding, front panel, front toe-kick or lower rear panel by lifting up and
off case. See INSTALLATION, CONT’D: ATTACH COMPONENTS (FRONT &
REAR PANELS, CLADDING, ETC.) section in manual for illustrations.
• Use vacuum with brush extension to remove all dust, dirt, food particles or residue at
underside of case.
• Replace components when cleaning process is complete.
18
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
CONDITION TROUBLESHOOTING
Case Lights
Not Working
Check that light switch is in the ON position.
• See CASE DESIGN, CONT’D: LED LIGHT SWITCH LOCATIONS / LED LIGHTS
section in manual for switch locations (regardless of case design).
If case is not hard-wired, check that power cord is properly connected to wall outlet.
Check that ALL of the light plugs are properly connected to the LED light.
• Plug must be inserted ALL THE WAY into the LED light orifice (with no gap).
• See illustrations below-left.
Power may not be reaching the case.
• Contact store management to have trained service provider perform troubleshooting.
• Troubleshooting to be performed by trained service providers only is on next page.
If case light still do not come on, it may need to be replaced.
• Contact Structural Concepts’ Technical Service Department for replacement light
(see TECHNICAL SERVICE section of this manual for contact information).
• To replace, disconnect plug from existing LED light. Disconnect LED light from its
brackets. Replace with new LED light. Insert plug ALL THE WAY into LED light orifice.
No Gap
Gap
LED Light
Plug
19
CONDITION TROUBLESHOOTING
Case Lights Are
Not Working
See TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
section in manual (previous sheet) for most common troubleshooting solutions.
Check power.
• If power is not supplied to the case, facility may have faulty power distribution.
• If power is supplied to the case but lights are not energized, case’s power supply
may be faulty.
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)
20
SERIAL LABEL LOCATION & INFO LISTED / TECH INFO & SERVICE - AMBIENT/HEATED CASES ONLY
--- Sample Serial Label For Ambient/Heated Cases ---
MODEL NRS3648RXV-SAMPLE
SERIAL NO. 12345X30DZ098765
888 E. Porter Rd - Muskegon, MI 49441
3048256
Conforms to UL Std. 65
CERTIFIED TO CAN/CSA
STD C22.2 NO 120
120 VOLTS 60HZ
FOR PARTS OR SERVICE CALL
STRUCTURAL CONCEPTS
AT 1-800-433-9489
SINGLE PHASE 1.84 AMPS
Serial Label Location & Information Listed /
Technical Information & Service
• Serial labels are affixed at a wide range of places
(on the header, at case rear, behind panels or
toe-kicks, on electrical boxes, etc.).
• Serial labels contain electrical information as well
as regulatory standards to which the case
conforms.
• Sample serial label shown below.
• For additional technical information and service, see
the TECHNICAL SERVICE page in this manual for
instructions on contacting Structural Concepts’
Technical Service Department.
Sample QR Code
SCAN FOR PRODUCT LITERATURE
Reveal
SAMPLE ONLY
STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY
21
TECH SERVICE/WARRANTY CONTACT INFO:
1 (800) 433-9490 / EXTENSION 1
DAYS/HOURS AVAILABLE:
MONDAY - FRIDAY (CLOSED HOLIDAYS)
8:00 a.m. TO 5:00 p.m. EST
YOU MUST HAVE THE FOLLOWING INFO AVAILABLE
BEFORE CONTACTING STRUCTURAL CONCEPTS:
SERIAL NO. / MODEL NO. / STORE NO. / STORE
ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS,
DAMAGE, STORE’S AMBIENT CONDITIONS, ETC.)
To Access The Limited Warranty To Your
Case, Follow These Instructions:
> If Viewing This Document on Smart Phone,
Tablet or Computer, Select/Click On The QR
Code at Right.
> If Viewing This Document In Print (Hard
Copy), Scan The QR Code at Right With Your
Smart Phone or Tablet.
