Instruction Manual
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EN
Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical Appliance, basic
precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE
SAVE THESE INSTRUCTIONS
1. This Appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they
have been given supervision or instruction
concerning use of the Appliance in a safe way
and understand the hazards involved. Children
shall not play with the Appliance. Cleaning and
user maintenance shall not be made by children
without supervision.
2. Clear the area to be cleaned. Remove power
cords and small objects from the floor that
could entangle the Appliance. Tuck rug
fringe under the rug base, and lift items such
as curtains and tablecloths off the floor.
3. If there is a drop off in the cleaning area due
to a step or stairs, you should operate the
Appliance to ensure that it can detect the
step without falling over the edge. It may
become necessary to place a physical barrier
at the edge to keep the unit from falling. Make
sure the physical barrier is not a trip hazard.
4. Only use as described in this manual. Only
use attachments recommended or sold by
the manufacturer.
5. Please make sure your power supply source
voltage matches the power voltage marked
on the Empty Station.
6. For INDOOR household use ONLY. Do not
use the Appliance in outdoor, commercial or
industrial environments.
7. Use only the original rechargeable battery
and Auto-Empty Station provided with the
Appliance from the manufacturer. Non-
rechargeable batteries are prohibited.
8. Do not use without dust bin and/or filters in place.
9. Do not operate the Appliance in an area
where there are lit candles or fragile objects.
10. Do not use in extremely hot or cold environments
(below -5˚C/23˚F or above 40˚C/104˚F).
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11. Keep hair, loose clothing, fingers, and all
parts of body away from any openings and
moving parts.
12. Do not operate the Appliance in a room
where an infant or child is sleeping.
13. Do not use Appliance on wet surfaces or
surfaces with standing water.
14. Do not allow the Appliance to pick up large
objects like stones, large pieces of paper or
any item that may clog the Appliance.
15. Do not use Appliance to pick up flammable
or combustible materials such as gasoline,
printer or copier toner, or use in areas where
they may be present.
16. Do not use Appliance to pick up anything that
is burning or smoking, such as cigarettes,
matches, hot ashes, or anything that could
cause a fire.
17. Do not put objects into the suction intake.
Do not use if the suction intake is blocked.
Keep the intake clear of dust, lint, hair, or
anything that may reduce air flow.
18. Take care not to damage the power cord. Do
not pull on or carry the Appliance or Empty
Station by the power cord, use the power
cord as a handle, close a door on the power
cord, or pull power cord around sharp edges
or corners. Do not run Appliance over the
power cord. Keep power cord away from hot
surfaces.
19. If the power cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard.
20. Do not use the Empty Station if it is
damaged. The power supply is not to be
repaired and not to be used any longer if it is
damaged or defective.
21. Do not use with a damaged power cord or
receptacle. Do not use the Appliance or
Empty Station if it is not working properly,
has been dropped, damaged, left outdoors,
or come in contact with water. It must be
repaired by the manufacturer or its service
agent in order to avoid a hazard.
22. Turn OFF the power switch before cleaning
or maintaining the Appliance.
23. The plug must be removed from the
receptacle before cleaning or maintaining
the Empty Station.
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32. WARNING: For the purposes of recharging
the battery, only use the detachable supply
unit CH2117 provided with the Appliance.
To satisfy RF exposure requirements, a
separation distance of 20 cm or more should
be maintained between this device and persons
during device operation.
To ensure compliance, operations at closer than
this distance is not recommended. The antenna
used for this transmitter must not be co-located in
conjunction with any other antenna or transmitter.
Device Update
Typically, some devices are updated bi-monthly,
but not always so specific.
Some devices, especially those that went on sale
more than three years ago, will only be updated if
a critical vulnerability is found and fixed.
24. Remove the Appliance from the Empty
Station, and turn OFF the power switch to
the Appliance before removing the battery
for disposal of the Appliance.
25. The battery must be removed and discarded
according to local laws and regulations
before disposal of the Appliance.
26. Please dispose of used batteries according
to local laws and regulations.
27. Do not incinerate the Appliance even if it
is severely damaged. The batteries can
explode in a fire.
28. When not using the Empty Station for a long
period of time, please unplug it.
29. The Appliance must be used in accordance
with the directions in this Instruction Manual.
ECOVACS ROBOTICS cannot be held liable
or responsible for any damages or injuries
caused by improper use.
30. The robot contains batteries that are only
replaceable by skilled persons. To replace the
robot’s battery, please contact Customer Service.
31. If the robot will not be used for a long time,
power OFF the robot for storage and unplug
the Empty Station.
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Correct Disposal of this Product
This marking indicates that this product should not be
disposed of with other household waste throughout
the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable
reuse of material resources. To recycle your used
device, please use the return and collection systems
or contact the retailer where the product was
purchased. They can safely recycle this product.
The remote surveillance is for the absolute private
use of non-public, private owned places for the pure
self-protection and single control intended only.
Please be aware of the local data protection based
legal obligations in case of use. No surveillance of
public places, especially with clandestine intent
and/or on the part of the employer without justified
reasons. Such not justified use is in the risk and
responsibility of the user only.
For EU Countries
Class II
Short-circuit-proof safety isolating
transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current
For EU Declaration of Conformity information, visit
https://www.ecovacs.com/global/compliance
.
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Air Freshener Capsule (Wild Bluebell)
(sold separately) :
Main Ingredients for Capsule: PET, Polypropylene.
Main Ingredients for Air Freshener: Ethylene/Vinyl
Acetate copolymer, Fragrance.
See manufacturing date, expiration date, and lot
number on pack.
*Each unit will last up to 60 days based on 1 hour
of use per day on ambient temperature conditions.
CAUTION:
USE ONLY AS DIRECTED. KEEP OUT OF REACH
OF CHILDREN AND PETS. EYE IRRITANT. Avoid
contact with eyes, skin, and clothing. In case of
contact with skin or eyes, wash immediately with
plenty of water for 15 minutes. If eye irritation
persists, consult a physician. Do not ingest. IF
SWALLOWED, do not induce vomitting; call
physician or poison control center immediately. DO
NOT PLACE NEAR HEAT OR OPEN FLAME. The
product is not to be used by persons with reduced
physical, sensory or mental capabilities. Used on
DEEBOT and for indoor air deodorization only. Do
not disassemble the capsule. Wash hands after
handling. Keep away from foodstuffs, beverages
and feed. Keep in a dry and well-ventilated place.
Dispose in accordance with local regulation.
WARNING:
May cause an allergic skin reaction.
Toxic to aquatic life with long lasting effects.
Harmful to aquatic life with long lasting effects.
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Package Contents Product Diagram
Robot
TrueDetect 3D Sensor
Top Cover
AUTO Mode Button
AIVI Visual Detection Sensor
Camera Indicator Light
Anti-collision
Sensors and
Bumper
TrueMapping
Distance Sensor
Robot
Instruction ManualDust Bag (Pre-installed)
Dust Container Base
Power Cord
Dual Side Brushes
Washable Mopping
Pad (Pre-installed)
Disposable Mopping
Pads
OZMO
™
Pro 3.0
Oscillating Mopping
System
Air Freshener
(Pre-installed)
Multi-Function
Cleaning Tool
Note: Figures and illustrations are for reference only and may differ from actual
product appearance. Product design and specications are subject to changes
without notice.
*
Air Freshener Capsule is sold separately that works with Air Freshener.
Explore more accessories at https://www.ecovacs.com/global.
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Anti-drop Sensors
Anti-drop Sensors
Floating Main
Brush Release
Button
Universal Wheel
Dual Side Brushes
Driving Wheels
Floating
Main Brush
Carpet Detection
Sensor
Bottom View
Air Freshener
(Pre-installed)
Wi-Fi Status
Indicator
RESET Button
Microphone
Auto-Empty
Dust Bin Handle
Release Button
Dust Disposal Port
Filter Net
Power Switch
Sponge Filter
High Efciency Filter
Auto-Empty Dust Bin
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Empty Station
Top Cover
Storage Box
Indicator Light
Auto-Empty Inlet
Empty Station
Pins
Blower Cover
Dust Evacuation Tube
Dust Bag Socket
Empty Station (Top)
Charging Contacts
Capsule Container
Reservoir
Air Freshener
Water Inlet
Reservoir
Release Button
Release Button
OZMO
TM
Pro 3.0 Oscillating Mopping System
Air Freshener (Pre-installed)
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Empty Station (back)
Dust Bag
Dust Bag Handle
Power Cord Port
Power Cord Wrap
Notes Before Cleaning
Tidy up the area to be cleaned by
putting furniture, such as chairs, in
their proper place.
During the rst use, make sure each
room door is open to help DEEBOT fully
explore your house.
It may be necessary to place a physical
barrier at the edge of a drop to stop the
unit from falling over the edge.
Put away objects including cables, cloths and slippers,
etc. on the oor to improve the cleaning efciency.
Before using the product on a rug with tasseled edges,
please fold the rug edges under.
Please do not stand in narrow spaces, such as hallways, and
make sure not to block the Detection Sensor.
Clean the AIVI Visual Detection Sensor and
TrueMapping Distance Sensor with a clean cloth, and
avoid using any detergent or cleaning spray.
Make sure areas to be cleaned are well
illuminated so Visual Detection works
properly. Remove power cords and
small objects from the oor to ensure
cleaning efciency.
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ECOVACS HOME App
To enjoy all available features, it is recommended to control your
DEEBOT via the ECOVACS HOME app.
Make sure the color of Dual Side Brushes are consistent with that of
mounting slot.
Before using DEEBOT, please remove all protective films or
protective strips on DEEBOT and Empty Station.
Wi-Fi Indicator Light
Before you start, make sure that:
Install the Dual Side Brushes
• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly ashing.
Slowly flashing
Disconnected to Wi-Fi or
waiting for Wi-Fi connection
Rapidly flashing Connecting to Wi-Fi
Solid Connected to Wi-Fi
Wi-Fi Connection
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi
network meet the following requirements.
DEEBOT and Mobile Phone Requirements
• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• Wi-Fi status light slowly ashes.
•
Turn off mobile phone’s cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements
• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13
outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name
(SSID) and password are the same as your primary network.
Please be aware that the realization of intelligent functions such as
remote startup, voice interaction, 2D/3D map display and control
settings, and personalized cleaning (depending on different products)
requires users to download and use ECOVACS HOME App, which
is constantly updated. You need to agree to our Privacy Policy and
User Agreement before we can process some of your basic and
necessary information and enable you to operate the product.If you
do not agree with our Privacy Policy and User Agreement, some of
the aforementioned intelligent functions cannot be realized through
ECOVACS HOME App, but you can still use the basic functions of
this product for manual operation.
Quick Start
Click
After Wi-Fi connection, DEEBOT will enter into Networked Standby
mode if it has no signal input within 10 minutes.
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Keep the area around the Station clear of objects and reective object surfaces.
Charging DEEBOT
1 2
Connect Power Cord Empty Station Placement and Assembly
DEEBOT cannot be charged when being powered OFF.
43
Charge DEEBOTPower ON
Note: I = ON, O = OFF.
6.5
It is recommended that DEEBOT start cleaning from the Station. Do
not move the Station while cleaning.
When cleaning is complete,it is recommended to remove the Mopping
Pad and manually place DEEBOT into the Station.
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1
Start
For the first-time cleaning, please ensure that DEEBOT is fully charged.
Operating DEEBOT
2
Pause/Wake Up
Note: The robot’s Control Panel stops glowing after the robot is
paused for a few minutes. Press the AUTO Mode Button on DEEBOT
to wake up the robot.
3
Press for 3 seconds to send DEEBOT back to the Empty Station.
Return to Charge
Install Air Freshener
Press
Click
During the first cleaning:
1. Please make sure to install Air Freshener to create a home map in
ECOVACS HOME App
2. Please ensure that DEEBOT is fully charged.
3. Please supervise DEEBOT and assist it should there be a problem.
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OZMO
TM
Pro 3.0 Oscillating Mopping System
Add Water
Note:
1. Install OZMO
TM
Pro 3.0 Oscillating Mopping System for oor scrubbing.
2. Before installing OZMO
TM
Pro 3.0 Oscillating Mopping System, please make sure the contacts are thoroughly dry.
3. Please avoid using OZMO
TM
Pro 3.0 Oscillating Mopping System on the carpet.
4. It is recommended to drench and wring out the Mopping Pad before installing it to have a better cleaning.
1
*
To prolong the service life of OZMO
TM
Pro 3.0 Oscillating Mopping
System, it is recommended to use puried water or softened water.
*
Do not soak OZMO
TM
Pro 3.0 Oscillating Mopping System in water.
2
Dry Contacts Thoroughly
3
Install OZMO
TM
Pro 3.0 Oscillating Mopping System
4
Start Cleaning
Click
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Air Freshener
1
Install Air Freshener Capsule (sold separately)
2
Install Air Freshener
Click
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To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:
A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and ttings. Please contact Customer Service for more information on replacement parts.
Robot Part Maintenance Frequency Replacement Frequency
Washable Mopping Pad / Every 1-2 months
Disposable Mopping Pad After each use Replace after each use
Air Freshener Capsule
(sold separately)
/ Every 2 months
Dust Bag / Replace when voice prompts
Dual Side Brushes
Once every 2 weeks Every 3-6 months
Floating Main Brush Once per week Every 6-12 months
Sponge Filter/High Efciency Filter Once per week Every 3-6 months
TrueDetect 3D Sensor
AIVI Visual Detection Sensor
TrueMapping Distance Sensor
Universal Wheel
Anti-Drop Sensors
Bumper
Charging Contacts
Empty Station Pins
Once per week /
Auto-Empty Dust Bin Once per month /
Empty Station Once per month /
Regular Maintenance
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Empty Station.
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Maintain OZMO
TM
Pro 3.0 Oscillating Mopping System
*
After DEEBOT nishes mopping, please empty the reservoir.
*
Wipe OZMO
TM
Pro 3.0 Oscillating Mopping System with a clean, dry
cloth. Do not soak into water.
Remove OZMO
TM
Pro 3.0 Oscillating Mopping System Washable Mopping Pad
Wipe OZMO
TM
Pro 3.0 Oscillating Mopping System Clean
1 3
2
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Maintain Auto-Empty Dust Bin and
Filters
3
1
2
Disposable Mopping Pad
4
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4
5
Note:
1. Please rinse the lter with water as shown above.
2. Do not use nger or brush to clean the lter.
Maintain Floating Main Brush and
Dual Side Brushes
Floating Main Brush
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Dual Side Brushes
Maintain Empty Station
Empty Station Pins
Note: Before performing cleaning and maintenance on Empty Station,
unplug it rst.
* For a proper maintenance, wipe with a clean dry cloth, and avoid
using any detergent or cleaning spray.
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Dust Bag
1
Dispose the Dust Bag
2 43
Clean the Blower Cover Install the Dust Bag Close the Dust Container Lid
* Hold the Handle to lift out the Dust Bag,
which can effectively prevent dust leakage.
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Maintain Other Components
Note: Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.
23
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Light Effect Status Solutions
Indicator light off
The Empty Station is in standby. /
DEEBOT is in Do Not Disturb Mode. /
Glowing a solid WHITE
DEEBOT returns to the Empty Station and starts
to Auto-Empty.
/
DEEBOT is Auto-Emptying. /
DEEBOT pairs successfully with Empty Station. /
Glowing a solid RED
The Empty Station's suction power decreased. Please check the Dust Bag.
The Dust Bag is not installed. Please install the Dust Bag.
The Empty Station failed to Auto-Empty the dust. Please check the solution in the App.
The Dust Container Lid is not closed. Please make sure the Dust Container Lid is rmly closed.
The light effect of the Status Indicator on Empty Station corresponds to different conditions and solutions. For more support, please refer to
ECOVACS HOME App or the Troubleshooting Section of this manual.
Empty Station
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No. Malfunction Possible Causes Solutions
1
DEEBOT is not able to
connect to ECOVACS
HOME App.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
DEEBOT is not within range of your home Wi-Fi
signal.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
DEEBOT is not in the conguration state.
Make sure DEEBOT is connected to the power supply
and turned on. Open the cover, and press RESET Button.
DEEBOT will enter the confuguration state when you hear
a voice prompt.
Incorrect App installed. Please download and install ECOVACS HOME App.
Not using a 2.4GHz or 2.4/5 GHz mixed
network.
DEEBOT does not support 5G network. Please use a
2.4GHz or 2.4/5 GHz mixed network.
2
Unable to create furniture
map on App.
DEEBOT does not start cleaning from the Station.
DEEBOT must start cleaning from the Station.
Move DEEBOT when cleaning might cause the
mop lost.
During cleaning, do not move DEEBOT as far as possible.
Auto cleaning is not complete.
Make sure DEEBOT automatically return to the Station
after cleaning.
3
DEEBOT Dual Dual Side
Brushes drop out of place
during use.
The Dual Dual Side Brushes are not correctly
installed.
Make sure the Dual Dual Side Brushes click into place
when installing.
Troubleshooting
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No. Malfunction Possible Causes Solutions
4
No singal found. Unable to
return to the Station.
The Station is incorrectly placed.
Please place the Station correctly according to the
instructions in the [Charging DEEBOT] section.
The Station is out of power or manually moved.
Check whether the Station is connected to power supply.
Do not move the Station.
DEEBOT does not start cleaning from the
Station.
It is recommended that DEEBOT start cleaning from the
Station.
The charging route is blocked. For example,
the door of the room with the Station is closed.
Keep the charging route clear.
5
DEEBOT returns to the
Station before it has
nished cleaning.
The room is large and DEEBOT needs to return
to recharge.
Please turn on Continuous Cleaning. For more details,
please follow the App guidance.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
6 DEEBOT is not charging.
DEEBOT is not switched ON. Switch ON DEEBOT.
DEEBOT's Charging Contacts are not
connected to the Station Pins.
Make sure that the robot’s Charging Contacts have
connected to the Station Pins and the AUTO Mode Button
ashes. Check whether DEEBOT'S Charging Contacts and
the Station are dirty. Please clean these parts according to
the instructions in the [Maintenance] section.
The Station is not connected to the power
supply.
Make sure the Power Cord is rmly connected to the
Station.
The battery is completely discharged. Please contact Customer Care for help.
7
Running is very loud
during cleaning.
Dual Side Brushes and Floating Main Brush are
entangled. Auto-Empty Dust Bin and lter are
blocked.
It is recommended to clean the Dual Side Brushes, Floating
Main Brush, Auto-Empty Dust Bin, lter, etc. regularly.
DEEBOT is in Strong Mode. Switch to Standard Mode.
26
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No. Malfunction Possible Causes Solutions
8
DEEBOT gets stuck while
working and stops.
DEEBOT is tangled with something on the
oor (electrical wires, curtains, carpet fringing, etc.).
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with an
entrance of similar height.
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS HOME App.
9
During cleaning, DEEBOT
appears in the route
disorder, running bias,
repeated cleaning, small
area leakage and so on.
(If there is a large area
that has not been swept
temporarily, DEEBOT
will make up the leakage
independently. Sometimes
DEEBOT will re-enter a
cleaned room to nd any
missing area.)
Objects such as wires and slippers placed
on the ground affect the normal operation of
DEEBOT.
Please tidy up the scattered wires, slippers and other objects
on the ground before cleaning. And reduce the scattered
objects on the ground as far as possible. If there is any area
leakage, DEEBOT will correct the leakage by itself, please do
not interfere (such as moving DEEBOT or blocking the route).
It may be that the Driving Wheels slips on the
ground when DEEBOT climbs steps, thresholds
and door bars, thus affecting the its judgment
of the whole house environment.
It is recommended to close the door of this area and clean
the area separately. After cleaning, DEEBOT will return to
the starting point. Please rest assured to use.
Work on freshly waxed and polished oors or
smooth tiles, resulting in less friction between
the Driving Wheels and the oor.
Please wait for wax to dry before cleaning.
Due to different home environments, some
areas cannot be cleaned.
Clean the home environment to ensure that DEEBOT can
enter for cleaning.
The TrueMapping Distance Sensor is dirty or
blocked by foreign matters.
Wipe the TrueMapping Distance Sensor with a clean soft
cloth or remove foreign matters.
10
Video Manager cannot
open or has no screen.
Wi- connection failed.
Check the Wi-Fi connection status. DEEBOT must be in an
area with good Wi-Fi signal to enable the Video Manager.
Due to the network latency, you may not be
able to open Video Manager temporarily.
Try again later.
The AIVI Visual Detection Sensor is blocked. Remove the shield.
27
EN
No. Malfunction Possible Causes Solutions
11 Delay in remote control.
The Wi-Fi signal is poor, causing the video
loading to be slow.
Use DEEBOT in areas with good Wi-Fi signals.
12
AIVI Visual Detection
Sensor cannot recognize
objects.
The cleaning area is not well illuminated.
Smart Recognition requires sufcient lighting. Please
make sure the areas to be cleaned are well illuminated.
AIVI Visual Detection Sensor lens is dirty or
blocked.
Clean the lens with a clean soft cloth, and make sure
the sensor is not blocked. Avoid using any detergent or
cleaning spray while cleaning.
13
DEEBOT does not start
auto-emptying after
returning to the Empty
Station.
The Dust Container Lid is not closed. Close the Dust Container Lid.
The Dust Bag is not installed to the Empty
Station.
Install the Dust Bag and close the Dust Container Lid.
Manually move DEEBOT to the Empty Station
will not trigger Auto-Emptying.
In order to make sure DEEBOT starts auto-emptying
successfully, avoid picking up and moving the Empty
Station during the cleaning.
DEEBOT returns to the Auto-Emptying Station
running Video Manager in the App.
This is normal.
Do Not Disturb mode is enabled in ECOVACS
HOME App.
This is normal. Disable Do Not Disturb mode in the App, or
start auto-emptying manually.
The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid.
If the possible causes are excluded, it might be
a component malfunction.
Please contact customer service.
14
DEEBOT fails to auto-
empty the Auto-Empty
Dust Bin.
The Auto-Empty Dust Bin is not installed. Please install the Auto-Empty Dust Bin.
The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid.
The Dust Disposal Port on the Auto-Empty
Dust Bin is stuck by debris.
Uninstall the Auto-Empty Dust Bin and clean the debris on
the Dust Disposal Port.
Dust Evacuation Tube is blocked. Clean the Dust Evacuation Tube.
28
EN
No. Malfunction Possible Causes Solutions
15
There is debris in the Dust
Container.
Fine particles are absorbed inside the Dust
Container through the Dust Bag.
Clean the Dust Container Lid and inner wall.
The Dust Bag is damaged. Check the Dust Bag and replace it.
16
DEEBOT leaks dust or
debris while cleaning.
The Dust Disposal Port is stuck by debris. Uninstall the Auto-Empty Dust Bin and clear the debris.
17
Air Freshener makes an
abnormal noise.
Objects have fallen into the Air Freshener. Please contact Customer Service for assistance.
18
DEEBOT does not respond
to the Station instruction.
DEEBOT is too far away from the Station.
If it is beyond the available distance, the ECOVACS HOME
App can also be used to operate DEEBOT.
DEEBOT and the Station are not paired.
Unplug the Station plug and wait for 10 seconds to reinsert
the plug. Manually push the robot up to the Station, and
ensure that the charging pins are correctly connected.
Then, DEEBOT will start charging, and voice prompt
pairing successful.
19
Driving wheels are
blocked.
Driving wheels are blocked by foreign objects.
Please rotate and press the driving wheels to check
whether there is any foreign object wrapped or stuck. If
there is any foreign object, please clean it in time. If this
problem persists, please contact Customer Care for help.
20
DEEBOT OZMO
TM
Pro
3.0 Oscillating Mopping
System drops out of the
place during use.
The OZMO
TM
Pro 3.0 Oscillating Mopping
System is not correctly installed.
Make DEEBOT OZMO
TM
Pro 3.0 Oscillating Mopping
System clicks into place when installing.
21
DEEBOT is stuck when
cleaning with OZMO
TM
Pro
3.0 Oscillating Mopping
System installed.
DEEBOT may have difculty climbing over
obstacles when using OZMO
TM
Pro 3.0
Oscillating Mopping System.
Please assist DEEBOT if there is a problem.
29
EN
Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specications may be changed for continuous product improvement.
Explore more accessories at https://www.ecovacs.com/global.
Technical Specifications
Model DEX55
Rated Input
20V 1A
Empty Station Model CH2117
Rated Input (Charging)
220-240V 50-60Hz 0.3A
Rated Output
20V 1A
Power(Auto-Emptying) 1000W
Frequency bands 2400-2483.5MHz
Networked Standby Power Less than 2.00W
451-2115-0500
Ecovacs Robotics Co., Ltd.
No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.
