Samsung HG50U600FNFXZA Hotel TV HU6000F UHD 4K

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Repair Guide

This is the main product document for model HG50U600FNFXZA.

The file format is pdf, 27 pages, you can download this manual here .

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Repair Guide
Basic Model
HG43U600FNFXZA
Applicable Mode
HG**U600F*****
Ver.1.0
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Contents
1. Precautions
1-1. Safety Precautions ............................................................................................................................. 1-1
1-1-1. Warnings .................................................................................................................................1-1
1-1-2. Servicing the Product ...........................................................................................................1-1
1-1-3. Fire and Shock Hazard ..........................................................................................................1-1
1-1-4. Product Safety Notices ........................................................................................................1-2
1-2. Servicing Precautions ........................................................................................................................1-3
1-2-1. General Servicing Precautions ...........................................................................................1-3
1-3. Electrostatically Sensitive Devices (ESD) Precautions ................................................................1-4
1-4. Installation Precautions ....................................................................................................................1-5
2. Disassembly and Reassemble
2-1. TV Disassembly ...................................................................................................................................2-1
3. Troubleshooting
3-1. Basic Troubleshooting ....................................................................................................................... 3-1
3-2. After Replacing Main Board .............................................................................................................3-2
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Self-Repair Legal Disclosures
Usage Notices
All content and information provided in this document, are subject to change without notice at any time. This
document is intended for informational purposes only. Youcan download a copy of your productManuals and
Software. Ifyou don’t understand the information provided in this document or have any doubts about your ability
to safely undertake the repair, visithttps://www.samsung.com/us/supportor call 1-800-Samsung for other
repair options.
Precautions for Repair
Samsung is not liable for any damage or defect determined to be caused by repair by a non-authorized service
provider, self-repair or non-professional repair of the product. Samsung is not liable for any resulting damage
to the product, person, or property, or any injury or other product safety issue caused by any attempt to repair
the product by any person other than a Samsung- authorized service provider.Any damage or defect to product
resulting from a repair, or an attempt to repair, the product by any person other than a Samsung certified service
provider will not be covered by the warranty.
VisitSamsung.comto view the product information,repair guides,related material, and safety information.
·Ensure that you have read and understood the repair guide and related safety information before
attempting a repair and that you reference the guide ensuring that:
oThe repair in conducted in a safe and clean area.
oBackup copies of all important data stored in the device are made.
oThe product is turned off and unplugged from the power source
oESD precautions are taken where required.
oThe recommended tools and personal protective equipment are used.
oThe repair is made using Samsung genuine parts.
oWhere required, the recommended post repair testing and calibration is conducted.
oUsed parts are appropriately handled and disposed of.
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Terms of Use:
General Terms: This manual contains confidential and proprietary information of Samsung Electronics Co., Ltd.
(“Samsung”). All text, graphics, user interfaces, visual interfaces, photographs, trademarks, and logos (collectively,
“Content”), including but not limited to the design, structure, selection, coordination, “look and feel” and
arrangement of such Content, contained in this manual is owned, controlled or licensed by or to Samsung, and is
protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and
unfair competition laws.
No part of this manual or the Content may be copied, reproduced, republished, uploaded, posted, publicly
displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to anyone, any entity,
any other computer, server, Web site or other medium for publication or distribution or for any commercial purpose,
without Samsung’s express prior written consent.
Limitation of Liability. WHILE SAMSUNG MAKES ALL REASONABLE EFFORTS TO INSURE THAT ALL INFORMATION
IN THIS MANUAL IS CORRECT, SAMSUNG DOES NOT ASSUME ANY RESPONSIBILITY FOR THE ACCURACY OR
COMPLETENESS OF ANY INFORMATION CONTAINED IN THIS MANUAL. SAMSUNG PROVIDES INFORMATION
AND MATERIALS CONTAINED IN THIS MANUAL TO YOU ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED. SAMSUNG SPECIFICALLY DISCLAIMS ANY LIABILITY FOR ANY DIRECT, INDIRECT,
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR
ACCESS TO OR USE OF THE INFORMATION IN THIS MANUAL, INCLUDING BUT NOT LIMITED TO ANY LOSS OR
DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THIS MANUAL. Some jurisdictions
do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may
not apply to you. Samsung’s liability in any case shall be limited to the greatest extent permitted by law.
Samsung reserves the right, at its sole discretion, to change, modify, add or remove portions of any part of this
manual at any time. It is your responsibility to check the manual periodically for changes. Your use of the manual
will mean that you accept and agree to these Terms of Use, including the Limitation of Liability and the Dispute
Resolution Agreement terms set out at https://www.samsung.com/us/support/legal/mobile/#dispute-
resolution-agreement. If you do not agree to comply with these Terms of use, in whole or in part, please stop
using this manual immediately.
This Service Manual is a property of Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable
International and/or domestic law.
© 2025 Samsung Electronics Co.,Ltd.
All rights reserved.
Printed in Korea
P/N: BN82-01058A-00
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1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
WARNING
For continued safety, do not attempt to modify the circuit board.
Disconnect the AC power and DC power jack before servicing.
Discharge residual voltage before removing or handling the printed circuit board assembly(PCBA)
1-1-2. Servicing the Product
1. When servicing the Product, Disconnect the AC line cord from the AC outlet.
2. It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this
meter periodically.
1-1-3. Fire and Shock Hazard
After completion of repair, perform the following safety checks:
1. Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the chassis
and other metal parts in the monitor.
2. Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
3. Design Alteration Warning: Never alter or add to the mechanical or electrical design of the unit.
Example: Do not add auxiliary audio or video connectors. Such alterations might create a safety hazard. Also, any design
changes or additions will void the manufacturer’s warranty.
4. Leakage Current Hot Check:
WARNING
Do not use an isolation transformer during
this test.
Use a leakage current tester or a metering
system that complies with American
National Standards Institute (ANSI C101.1,
Leakage Current for Appliances), and
Underwriters Laboratories (UL Publication
UL1410, 59.7).
DEVICE
UNDER
TEST
(READING SHOULD)
NOT BE ABOVE 0.5mA
LEAKAGE
CURRENT
TESTER
TEST ALL EXPOSED
METAL SURFACES
2-WIRE CORD
ALSO TEST WITH PLUG
REVERSED (USING AC
ADAPTER PLUG AS
REQUIRED)
EARTH
GROUND
5. With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch first in
the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.) and all
exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Precautions
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6. Observe the original lead dress, especially near the following areas: Antenna wiring, sharp edges, and especially the AC and
high voltage power supplies. Always inspect for pinched, out-of-place, or frayed wiring. Do not change the spacing between
components and the printed circuit board. Check the AC power cord for damage. Make sure that no wires or components
touch thermally hot parts.
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identified by on Disassembly and Reassembly. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create shock, fire
and/or other hazards. Product safety is under review continuously and new instructions are issued whenever appropriate.
WARNING
Wear protective equipment(gloves, safety goggles, etc) all time and discharge residual voltage from printed
circuit board assembly(PCBA) before removing or handling to prevent injuries and electrical shock that may
occur during product disassembly/repair.
1-2
Precautions
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WARNING
An electrolytic capacitor installed with the wrong polarity might explode.
CAUTION
Before servicing units covered by this service manual, read and follow the Safety Precautions section of this
manual.
NOTE
If unforeseen circumstances create conflict between the following servicing precautions and any of the safety
precautions, always follow the safety precautions.
NOTE
Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product,
Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by
any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
Any damage to the product caused by an attempt to repair the product by any person other than a Samsung
certified service provider will not be covered by the warranty
1-2-1. General Servicing Precautions
1. Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before attempting to:
(a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect a test component in
parallel with an electrolytic capacitor.
2. Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The
internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their
original position.
3. After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the area
around the serviced part has not been damaged.
4. Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input
terminals and earphone jacks).
5. Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an
insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the AC plug
and accessible conductive parts (see above) should be greater than 1 megohm.
6. Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; always
remove the instrument’s ground lead last.
1-3
Precautions
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1-2. Servicing Precautions
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Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called
Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The
following techniques will reduce the incidence of component damage caused by static electricity.
1. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body
by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard, be sure to
remove the wrist strap before applying power to the monitor.
2. After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of
an electrostatic charge.
3. Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESDs.
4. Use only a grounded-tip soldering iron to solder or desolder ESDs.
5. Use only an anti-static solder removal device. Some solder removal devices not classified as “anti-static” can generate
electrical charges sufficient to damage ESDs.
6. Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are
packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.
7. Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to
the chassis or circuit assembly into which the device will be installed.
CAUTION
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
8. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting
your foot from a carpeted floor can generate enough static electricity to damage an ESD.
1-4
Precautions
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1-3. Electrostatically Sensitive Devices (ESD) Precautions
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1. For safety reasons, more than a people are required for carrying the product.
2. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock.
3. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may
cause fire.
4. Do not install the product on a place that is shaking, tilted, unstable, or seriously vibrating. The product may drop to get
damaged or injure a person. If using the product in a highly vibrating place, it may be broken or cause fire.
5. Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed to
moisture. Otherwise, it may cause a fire or electric shock.
6. Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check the
antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause fire or electric shock.
7. Keep the antenna far away from any high-voltage cables and install it firmly. Contact with the highvoltage cable or the
antenna falling over may cause fire or electric shock.
8. When installing the product, leave enough space between the product and the wall for ventilation purposes. A rise in
temperature within the product may cause fire.
9. If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion
(for example, with some lithium batteries), the following applies:
10. Keep the packaging plastic wrapper out of children’s reach. If children play with it improperly, they may get suffocated.
11. If installing the product on a display cabinet, shelf, desk, etc., keep the product from protruding on its lower side. If the
product falls, it may break or cause physical injury. Use only the display cabinet or shelf that fully covers the product.
CAUTION
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to the
instructions.
Do not dispose of batteries in a fire.
Do not short circuit, disassemble or overheat the batteries.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
Do not be exposed to excessive heat such as sunshine, fire or the like.
1-5
Precautions
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1-4. Installation Precautions
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Disassembly and Reassemble
2-1
2. Disassembly and Reassemble
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
CAUTION
1. Disconnect the LED TV from the power source before disassembly.
More than two people are required to handle 60-inch or larger TV sets.
Be careful not to damage the COF part at the bottom of the panel during disassembly/assembly/
handling.
2. Follow these directions carefully.
2-1. Use the Samsung Service tool to disassemble the cabinet
Recommend to use the Samsung Service tool
2-2. Recommended Torque for Cabinet/Stand screws : 10 ~ 12kgf
A strength of Torque can be changed depending on the situation.
For information about purchasing parts and jigs, please visit
https://www.samsung.com/us/support/self-repair/
Samsung IR Remote
(BN59-01301A)
Assembly Misc P-jig-2017 2EA
(BN81-14946B)
Service Jig-Capacitor Discharge
(BN81-16292A)
2-1. TV Disassembly
CAUTION
Be careful not to damage the COF part at the bottom of the panel during disassembly/assembly/handling.
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2-2
Disassembly and Reassemble
1
Remove power cord and connections and place the TV down onto a protected surface.
2
Remove the stands with pulling down.
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Disassembly and Reassemble
2-3
3
After placing the SET on the edge of the table, put the JIG in the side disassembly JIG hole at the top of the
COVER-REAR to lift the COVER-REAR.
4
Put JIG into the open gap and lift COVER-REAR while moving downward to disassemble the hook..
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2-4
Disassembly and Reassemble
5
In the decomposition JIG hole, JIG is placed from bottom to top to lift COVER-REAR.
6
Put the JIG into the open gap and lift the COVER-REAR while moving upward to disassemble the lower hook.
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Disassembly and Reassemble
2-5
7
Put your hand inside the COVER-REAR to disassemble the inner hook.
8
Disassemble the COVER-REAR by lifting the lower left and right ends.
Caution: If the position of the hand is located at the top of the COVER-REAR lif t, C OVER-
REAR disto rtion o c c urs and there is a r isk of COF damage.
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2-6
Disassembly and Reassemble
9
Remove the Speaker(1), BT/WIFI/IR function(2) and cables(3).
9-1
Grab the middle of the module and pull it.(Check the locking Points) After that, remove the cable with pull up
black locking point.
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Disassembly and Reassemble
2-7
10
Remove USIT cable(s).
11-1
Remove MAIN-SMPS board.
- Before Removing SMPS board, You have to discharge the SMPS by using service JIG across leads of Large
Capacitors as pictured below.
- If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads with Volt
Meter.
The part marked with the red arrow in the 43 & 50 inch SMPS will be added as a replaceable discharge point of
the discharge point on the left.
Please refer to the picture on the right for the discharge method of the discharge point on the right side of 58
& 65 inches.
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2-8
Disassembly and Reassemble
11-2
Discharge Point
When holding SMPS, be careful to touch only the combs marked in blue.
43" 50"
55"
65"
70" 75"
85"
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Disassembly and Reassemble
2-9
11-3
Remove MAIN-SMPS(3in1) board..
1) Push and hold down BLU connector tab to release it’s panel lock connection.
2) Lift to release the lock tab on upper left side of Board. (Step 4 will assist)
3) Locate a lock notch. (lift up)
4) Use Open Jig in notch to help release & smoothly slide SMPS to the Right.
(While pressing the lock tap by hand, use JIG to lift the SMPS and separate the SMPS.)
※ Do not touch the 'hand icon with the X mark
12
Separate Main board and SMPS board.
There are 2 screw points. After disassembling the screw, press the locking of the Main-SMPS connector(black)
and separate it by applying force in the horizontal direction.
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2-10
Disassembly and Reassemble
13
Completely Disassembly
CAUTION
Be careful not to damage the bottom COF when placing the Rear Cover
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
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3. Troubleshooting
3-1. Basic Troubleshooting
For more information, refer to "Troubleshooting" in the e-Manual.
> (left directional button) > Settings > Support > Open e-Manual > Troubleshooting
If none of the troubleshooting tips apply, please visit "www.samsung.com" and click Support or contact the Samsung service center.
This panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright
or dark pixels
on the screen. These pixels will have no impact on the performance of the product.
To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the
TV's menu
( > (left directional button) > Settings > Support > Software Update > Update Now or Auto Update).
The TV won’t turn on.
Make sure that the power cord is securely plugged into the product and the wall outlet.
Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work."
3-1
Troubleshooting
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3-2. After Replacing Main Board
Setting TV into Factory Mode
Need IR Remote
BN59-01301A
Samsung IR Remote (Limited Operation)
1. TV Power Standby.
2. Press as follows.
Remote Button NTSC
MUTE 1 8 2 POWER
First Screen Appearing in Factory Mode
T-NKLAKUC-XXXX.XX
T-NKTVTV-XXXX
T-NKEFP-XXXX
TIZEN-ONEMAIN-NlieL-RELEASE_XXXXXXXX.X
BT Version : ****
E-Manual : ****
Blaster Version : ****
E-POP Version : ****
EDID SUCCESS
HDCP SUCCESS
CALIB : AV /COMP / PC / HDMI
Option :XXXXXXXXX,XX,XXXXXXXXXXXXX,NONE
FRC-[MUSE-MUSIT][120Hz][HW:****]
DIMMING-[DIRECT-6X8][XX]
LDFW1 : ----
LDFW2 : ----
TCON-[LIKE-L]FW[107]DATA[T65S6U0M10]
Model : XXXXXXXXXXXXX
Wired MAC SUCCESS
Wireless MAC SUCCESS
WIFI Version : ****
CIP: FAIL/CIP ECP:----
CO Nf/ W/HX PO AO O WS/DI/I/MP S/S/N/RO FP/CO/SIO
UX(X)
NS//,1100
Factory Data Ver : ** / Fixde Ver : **
EERC Version : ** / WB Ver : **
PEQ Version : 34/WB Ver : 2
SmartControl : ****
Board Info : ****/**/**/*/*/BN41-*******
Factory Reset in Production : ----
SID : ----
Date of purchase : --/--/----
First Screen
Appearing in Factory Mode
Important Screen info:
- Micom Version
- Sub Micom (TV)
- Sub Micom (OC)
- Tizen Platform Information
- BT Version
- E-Manual
- E-POP Version
- EDID Success (status)
- HDCP Success (status)
- HDMISW Version
- Option
- FRC
- Dimming
- LD FW version
- T-Con
- Model
- Wired MAC Success
- Wireless MAC Success
- WiFi Version
- CO Status (“O” Operational)
- Factory Data Version
- EERC Version
- Date of Purchase – default
setting date
(Factory Reset default)
SAMPLE
Home Updates Exit
SVC
Option
The factory mode menu may vary depending on the model.
3-2
Troubleshooting
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MAIN : Option, MODE : SATELLITE, RES : NOSIGNAL
Updates Exit
Local Set US
Type 65B6ZE7TC
Home
SW MODEL QCQ700
Front Color QAQM700C-C
Sound Type -70-422-55
SAMPLE
SAMPLE
Replacing Main Board
When replacing Main Board, certain values needs to be manually input in Factory menu to complete the replacement.
Steps to Replace Main Board (Example)
1. Enter Factory Menu (Use Factory Remote only).
- Power TV on Select TV Source Info / Factory Option
2. Change Each value according to the TV Model.
- Type, Local Set, SW Model, Front Color must be set to correct value.
1 Type : Check Panel label (located in the back chassis of panel) and choose same Type code from the list
Factory Reset
Type
65A4OUROC
Writing Type
Local Set NA
SW Model
QCQS90
Front Color
S90CB-Q65CM1
Writing Fornt Color
Sound Type
Writing Sound Type index
Model Code
Reference to Type list in the Factory Menu
The factory mode menu may vary
depending on the model.
Home Updates Exit
<Type in Panel Label>
CY-AC065FLLV7H/V
*****(***)
**XX
2020.01.XX
65A4OUROC
**XX
2023.XX.XX
65A4OUROC
<Type list in the Factory Menu>
3-3
Troubleshooting
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Local Set : Set according to Local region(country)
SW Model : Check Label Rating of the TV(located on the Rear Cover)
- SW Model is digits after “/” in Version No.
Choose same SW Model code from the list.
Home Updates Exit
Factory Reset
Type 50L6AU1QD
Writing Type
Local Set US
SW Model Q60DD
Front Color
Q60DG-Q50DG1
Writing Fornt Color
Sound Type
Writing Sound Type index
Model Code
* Reference to SW Model list in the Factory Menu
<"SW Model" in Label Rating>
SAMPLE
3-4
Troubleshooting
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Front Color :Check Label Rating of the TV
Home Updates Exit
Factory Reset
Type 65A4OUROC
Writing Type
Local Set us
SW Model Q60D
Front Color
Q60DG-Q50DG1
Writing Fornt Color
Sound Type
Writing Sound Type index
Model Code
* Reference to Front Color list in the Factory Menu
<"Front Color" in Label Rating>
SAMPLE
3-5
Troubleshooting
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Sound type index :Check Label Rating of the TV
[Writing Sound Type Index in Factory Menu]
After entering the value, check that the sound type has been
changed to a specic value, not a default.
Home Updates Exit
Factory Reset
Type 65A4OUROC
Writing Type
Local Set US
SW Model Q60D
Front Color
QC60DG-Q50DG1
Writing Front Color
Sound Type Q60DG-20-2-50
Writing Front Color
Model Code
Reference to Sound Type list in the Factory Menu
The factory mode menu may vary depending
on the model.
<"Soung Type" in Label Rating>
SAMPLE
3-6
Troubleshooting
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Model code :Check Label Rating of the TV
Home Updates Exit
Factory Reset
Type 65A4OUROC
Writing Type
Local Set US
SW Model Q60D
Front Color
QC60DG-Q50DG1
Writing Front Color
Sound Type Q60DG-20-2-50
Writing Front Color
Model Code Q60DG****
<Set Model Code>
<Model Code digits exceeded >
(over 19 digits)
SAMPLE
3-7
Troubleshooting
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SVC - S/N - Writing S/N
<Writing S/N : Check Label Rating of the TV >
SAMPLE
3-8
Troubleshooting
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Specifications

Samsung HG50U600FNFXZA Questions and Answers