S2000 Series
OWNER’S GUIDE
Scrubbing & Sanitizing Steam Mop
STEAMSPOT
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READ ALL INSTRUCTIONS BEFORE USE
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • HOUSEHOLD USE ONLY
This steam mop has a polarized plug (one blade is wider than the other). As a
safety feature, this plug will fit into a polarized outlet only one way. If the plug
does not fit fully into the outlet, reverse the plug. If it still does not fit, contact
a qualified electrician. DO NOT attempt to defeat this safety feature. It is not
recommended to use an extension cord with this product.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
GENERAL WARNINGS
WHEN USING YOUR SHARK®
STEAMSPOT, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED, INCLUDING THE
FOLLOWING:
1. DO NOT leave the steam mop
unattended when plugged in.
ALWAYS unplug the power cord
from the electrical outlet when not
in use and beforeservicing.
2. DO NOT use with damaged
cord or plug. If steam mop is not
working as it should or has been
dropped, damaged, left outdoors,
or dropped into water, return it
to SharkNinja Operating LLC for
examination and repair. Incorrect
reassembly or repair can cause a
risk of electrical shock or injury
when the steam mop is used.
3. To protect against a risk of electric
shock, DO NOT immerse the steam
mop in water or any other liquids.
4. DO NOT handle the plug or steam
mop with wet hands or operate it
without wearing shoes.
5. DO NOT pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. DO NOT run
steam mop over cord. Keep cord
away from heated surfaces.
6. DO NOT unplug by pulling on
power cord. To unplug, grasp the
plug not the power cord. DO NOT
use extension cords or outlets
with inadequate current-carrying
capacity.
7. Unplug before servicing.
8. ALWAYS make sure the steam mop
is UNPLUGGED when not in use.
9. NEVER fill the steam mop or attach
the mop head when the steam mop
is plugged into an electrical outlet.
Unplug from the electrical outlet
and allow to cool before you fill the
mop, or attach or remove the head.
10. When cleaning the exterior of the
steam mop, unplug the power cord
from the electrical outlet and clean
the steam mop with a dry or damp
cloth. DO NOT pour water or use
alcohol, benzene, or paint thinner
on the steam mop.
11. To avoid circuit overload, DO NOT
operate another appliance on the
same socket (circuit) as the steam
mop.
12. To avoid scalding injuries, ALWAYS
unplug and allow the steam mop to
cool before removing or changing
mop heads, accessories, or pads.
USE WARNINGS
13. When in use, NEVER turn the
steam mop over on its side or
direct steam toward people, pets
or plants.
14. Use the system only for its
intended use.
15. DO NOT use for space-heating
purposes.
16. DO NOT use outdoors.
17. DO NOT allow the steam mop to be
used by children. Close attention is
necessary when used near children,
pets, or plants.
18. Use only as described in this
owner’s guide.
19. Use only manufacturer’s
recommended accessories.
20. DO NOT put any objects into the
steam nozzle openings. Discontinue
use if the steam nozzle is blocked.
21. DO NOT put hands or feet under
the steam mop. It gets very hot.
22. Use ONLY on flat, horizontal
surfaces. DO NOT use on walls,
counters, or windows.
23. DO NOT use on leather, wax-
polished furniture, synthetic fabrics,
velvet, or other delicate, steam-
sensitive materials.
24. DO NOT add cleaning solutions,
scented perfumes, oils, or any
other chemicals to the water used
in the steam mop as this may
damage it or make it unsafe for use.
If you live in a hard-water area, we
recommend using distilled water in
your steam mop.
25. NEVER leave any pads in one
spot while using or storing for
an extended period, as this may
damage your surfaces.
26. You can release the pad after you
have unplugged the steam mop
and allowed it to cool.
27. Extreme caution should be
exercised when using the steam
mop to clean stairs.
28. NEVER use the steam mop without
a pad attached.
29. Keep your work area well lit.
30. Store steam mop indoors in a cool,
dry place.
31. Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
32. DO NOT carry the steam mop while
in use.
33. The steam emitted from the steam
mop is very hot and may cause
scalding. Please use caution when
using the steam mop.
34. DONOT use on unsealed wood
or unglazed ceramic floors. On
surfaces that have been treated
with wax and on some unwaxed
floors, the sheen may be removed
by the heat and steam action.
35. ALWAYS test an isolated area of
the surface to be cleaned before
proceeding. We also recommend
that you check the use and
care instructions from the floor
manufacturer.
36. DO NOT scrub any one area for an
extended period.
37.
DO NOT
use the steam mop
without attaching a pad and
adding water to the water tank.
When you use the steam mop for
the first time, it might take longer
than the normal 30 seconds to
start steaming.
38.
DO NOT
use on unsealed wood
or unglazed ceramic floors. On
surfaces that have been treated
with wax and on some unwaxed
floors, the sheen may be removed
by the heat and steam action. Test
an isolated area of the surface to
be cleaned before proceeding.
Check the use and care instructions
from the floor manufacturer.
39. To prolong the life of your steam
mop, we recommend using distilled
water. Add ONLY water to the tank.
Chemicals or cleaning solutions
(including vinegar) may damage
the steam mop and could be
unsafe for you and your family.
40. DO NOT use to pick up flammable
or combustible liquids, such as
gasoline, or use in areas where they
may be present.
41. The liquid or steam must not
be directed towards equipment
containing electrical components,
such as interior of ovens. Dispose of
contents/container with a licensed
waste disposal site in accordance
with the requirements of the local
waste disposal authority.
42. Use only identical replacement
parts. Only use parts designated
for this product.
43. DO NOT allow to be used as a toy.
44. Keep Steammop away from
children.
45. Keep the appliance out of reach
of children when it is energized or
cooling down.
SAVE THESE INSTRUCTIONS
sharkclean.comsharkclean.com
READ ALL INSTRUCTIONS BEFORE USE
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • HOUSEHOLD USE ONLY
This steam mop has a polarized plug (one blade is wider than the other). As a
safety feature, this plug will fit into a polarized outlet only one way. If the plug
does not fit fully into the outlet, reverse the plug. If it still does not fit, contact
a qualified electrician. DO NOT attempt to defeat this safety feature. It is not
recommended to use an extension cord with this product.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
GENERAL WARNINGS
WHEN USING YOUR SHARK®
STEAMSPOT, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED, INCLUDING THE
FOLLOWING:
1. DO NOT leave the steam mop
unattended when plugged in.
ALWAYS unplug the power cord
from the electrical outlet when not
in use and beforeservicing.
2. DO NOT use with damaged
cord or plug. If steam mop is not
working as it should or has been
dropped, damaged, left outdoors,
or dropped into water, return it
to SharkNinja Operating LLC for
examination and repair. Incorrect
reassembly or repair can cause a
risk of electrical shock or injury
when the steam mop is used.
3. To protect against a risk of electric
shock, DO NOT immerse the steam
mop in water or any other liquids.
4. DO NOT handle the plug or steam
mop with wet hands or operate it
without wearing shoes.
5. DO NOT pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. DO NOT run
steam mop over cord. Keep cord
away from heated surfaces.
6. DO NOT unplug by pulling on
power cord. To unplug, grasp the
plug not the power cord. DO NOT
use extension cords or outlets
with inadequate current-carrying
capacity.
7. Unplug before servicing.
8. ALWAYS make sure the steam mop
is UNPLUGGED when not in use.
9. NEVER fill the steam mop or attach
the mop head when the steam mop
is plugged into an electrical outlet.
Unplug from the electrical outlet
and allow to cool before you fill the
mop, or attach or remove the head.
10. When cleaning the exterior of the
steam mop, unplug the power cord
from the electrical outlet and clean
the steam mop with a dry or damp
cloth. DO NOT pour water or use
alcohol, benzene, or paint thinner
on the steam mop.
11. To avoid circuit overload, DO NOT
operate another appliance on the
same socket (circuit) as the steam
mop.
12. To avoid scalding injuries, ALWAYS
unplug and allow the steam mop to
cool before removing or changing
mop heads, accessories, or pads.
USE WARNINGS
13. When in use, NEVER turn the
steam mop over on its side or
direct steam toward people, pets
or plants.
14. Use the system only for its
intended use.
15. DO NOT use for space-heating
purposes.
16. DO NOT use outdoors.
17. DO NOT allow the steam mop to be
used by children. Close attention is
necessary when used near children,
pets, or plants.
18. Use only as described in this
owner’s guide.
19. Use only manufacturer’s
recommended accessories.
20. DO NOT put any objects into the
steam nozzle openings. Discontinue
use if the steam nozzle is blocked.
21. DO NOT put hands or feet under
the steam mop. It gets very hot.
22. Use ONLY on flat, horizontal
surfaces. DO NOT use on walls,
counters, or windows.
23. DO NOT use on leather, wax-
polished furniture, synthetic fabrics,
velvet, or other delicate, steam-
sensitive materials.
24. DO NOT add cleaning solutions,
scented perfumes, oils, or any
other chemicals to the water used
in the steam mop as this may
damage it or make it unsafe for use.
If you live in a hard-water area, we
recommend using distilled water in
your steam mop.
25. NEVER leave any pads in one
spot while using or storing for
an extended period, as this may
damage your surfaces.
26. You can release the pad after you
have unplugged the steam mop
and allowed it to cool.
27. Extreme caution should be
exercised when using the steam
mop to clean stairs.
28. NEVER use the steam mop without
a pad attached.
29. Keep your work area well lit.
30. Store steam mop indoors in a cool,
dry place.
31. Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
32. DO NOT carry the steam mop while
in use.
33. The steam emitted from the steam
mop is very hot and may cause
scalding. Please use caution when
using the steam mop.
34. DONOT use on unsealed wood
or unglazed ceramic floors. On
surfaces that have been treated
with wax and on some unwaxed
floors, the sheen may be removed
by the heat and steam action.
35. ALWAYS test an isolated area of
the surface to be cleaned before
proceeding. We also recommend
that you check the use and
care instructions from the floor
manufacturer.
36. DO NOT scrub any one area for an
extended period.
37.
DO NOT
use the steam mop
without attaching a pad and
adding water to the water tank.
When you use the steam mop for
the first time, it might take longer
than the normal 30 seconds to
start steaming.
38.
DO NOT
use on unsealed wood
or unglazed ceramic floors. On
surfaces that have been treated
with wax and on some unwaxed
floors, the sheen may be removed
by the heat and steam action. Test
an isolated area of the surface to
be cleaned before proceeding.
Check the use and care instructions
from the floor manufacturer.
39. To prolong the life of your steam
mop, we recommend using distilled
water. Add ONLY water to the tank.
Chemicals or cleaning solutions
(including vinegar) may damage
the steam mop and could be
unsafe for you and your family.
40. DO NOT use to pick up flammable
or combustible liquids, such as
gasoline, or use in areas where they
may be present.
41. The liquid or steam must not
be directed towards equipment
containing electrical components,
such as interior of ovens. Dispose of
contents/container with a licensed
waste disposal site in accordance
with the requirements of the local
waste disposal authority.
42. Use only identical replacement
parts. Only use parts designated
for this product.
43. DO NOT allow to be used as a toy.
44. Keep Steammop away from
children.
45. Keep the appliance out of reach
of children when it is energized or
cooling down.
SAVE THESE INSTRUCTIONS
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C
F
G
H
E
A
B
A
Handle
B
Pole
C
Mode Button
D
Steam Blaster® Trigger
E
Clean Water Tank
F
Power Cord
G
Nozzle Base
G
Dirt Grip® Pad
I
Scrub Pad
H
I
1. Align the pole with the opening in the
main body and insert firmly until it clicks
into place.
2. Stand the unit upright on a flat surface
near a wall outlet and plug in the cord.
The LEDs on the main body will illuminate
when the cord is plugged in. Make sure all
parts are clicked securely into place.
1 2
GETTING STARTED ASSEMBLING YOUR STEAMSPOT
NOTE: Do not leave the steam mop
plugged in when not in use
D
NOTE: Some pad types may not be included based on the model
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C
F
G
H
E
A
B
A
Handle
B
Pole
C
Mode Button
D
Steam Blaster® Trigger
E
Clean Water Tank
F
Power Cord
G
Nozzle Base
G
Dirt Grip® Pad
I
Scrub Pad
H
I
1. Align the pole with the opening in the
main body and insert firmly until it clicks
into place.
2. Stand the unit upright on a flat surface
near a wall outlet and plug in the cord.
The LEDs on the main body will illuminate
when the cord is plugged in. Make sure all
parts are clicked securely into place.
1 2
GETTING STARTED ASSEMBLING YOUR STEAMSPOT
NOTE: Do not leave the steam mop
plugged in when not in use
D
NOTE: Some pad types may not be included based on the model
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USING YOUR STEAMSPOT USING YOUR STEAMSPOT
FILLING THE CLEAN WATER TANKSELECTING A MODE
1. Pull out the tank and unscrew the cap.
2. Fill the water tank with cold or room
temperature water to the WATER
fill line.
3. Reattach the cap and rotate it until it is
secure. Reinsert the tank until it clicks
into place.
TO SANTIZE FLOORS
1. Attach a clean pad to the mop head.
2. Plug in the unit, tilt the handle down towards you, and press the Mode button to
select the DEEP mode.
3. Wait at least 20 seconds for the unit to begin producing steam.
4. To ready the unit for sanitization, start cleaning with a forward and backward
motion on an appropriate sealed hard floor surface. After three minutes, your unit
will be ready to sanitize.
5. Move the floor nozzle slowly and evenly over the area to be sanitized while applying
continuous downward pressure. Slowly repeat, making sure to cover the entire area
to be sanitized with at least 15 strokes.
* To sanitize floors, be sure to completely follow the product’s directions for use. Sanitization studies were conducted
under controlled test conditions. Successful sanitization results have been demonstrated in laboratory studies
performed using the following species of bacteria: Pseudomonas aeruginosa, Staphylococcus aureus, Escherichia coli,
Salmonella enterica (typhi), and Enterobacter aerogenes.
NOTE: Without sucient water supply in
the tank, the unit will not produce steam.
NOTE: Adding chemicals or cleaning solu-
tions (including vinegar) may damage the
steam mop and could be unsafe for you,
your family, and your pets.
1
2 3
NOTE: When plugged in, the unit will not
release steam until the handle is tilted
back and the steam mop is in use.
MODES:
STANDBY:
(LED LIGHTS FLASHING)
IN USE:
LED LIGHTS ON (NUMBER
OF LEDS ILLUMINATED
WILL VARY PER MODE)
DEEP:
MAXIMUM STEAM LEVEL:
ALL 3 LIGHTS ARE
ILLUMINATED
NORMAL:
MEDIUM STEAM LEVEL: 2
LIGHTS ARE ILLUMINATED
LIGHT:
MINIMUM STEAM LEVEL:
BOTTOM LIGHT IS
ILLUMINATED
ERROR MESSAGES:
(REFER TO ERROR MESSAGE SECTION)
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USING YOUR STEAMSPOT USING YOUR STEAMSPOT
FILLING THE CLEAN WATER TANKSELECTING A MODE
1. Pull out the tank and unscrew the cap.
2. Fill the water tank with cold or room
temperature water to the WATER
fill line.
3. Reattach the cap and rotate it until it is
secure. Reinsert the tank until it clicks
into place.
TO SANTIZE FLOORS
1. Attach a clean pad to the mop head.
2. Plug in the unit, tilt the handle down towards you, and press the Mode button to
select the DEEP mode.
3. Wait at least 20 seconds for the unit to begin producing steam.
4. To ready the unit for sanitization, start cleaning with a forward and backward
motion on an appropriate sealed hard floor surface. After three minutes, your unit
will be ready to sanitize.
5. Move the floor nozzle slowly and evenly over the area to be sanitized while applying
continuous downward pressure. Slowly repeat, making sure to cover the entire area
to be sanitized with at least 15 strokes.
* To sanitize floors, be sure to completely follow the product’s directions for use. Sanitization studies were conducted
under controlled test conditions. Successful sanitization results have been demonstrated in laboratory studies
performed using the following species of bacteria: Pseudomonas aeruginosa, Staphylococcus aureus, Escherichia coli,
Salmonella enterica (typhi), and Enterobacter aerogenes.
NOTE: Without sucient water supply in
the tank, the unit will not produce steam.
NOTE: Adding chemicals or cleaning solu-
tions (including vinegar) may damage the
steam mop and could be unsafe for you,
your family, and your pets.
1
2 3
NOTE: When plugged in, the unit will not
release steam until the handle is tilted
back and the steam mop is in use.
MODES:
STANDBY:
(LED LIGHTS FLASHING)
IN USE:
LED LIGHTS ON (NUMBER
OF LEDS ILLUMINATED
WILL VARY PER MODE)
DEEP:
MAXIMUM STEAM LEVEL:
ALL 3 LIGHTS ARE
ILLUMINATED
NORMAL:
MEDIUM STEAM LEVEL: 2
LIGHTS ARE ILLUMINATED
LIGHT:
MINIMUM STEAM LEVEL:
BOTTOM LIGHT IS
ILLUMINATED
ERROR MESSAGES:
(REFER TO ERROR MESSAGE SECTION)
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USING YOUR STEAMSPOT INTELLIGENT STEAM CONTROL®
1. Place the pad on the floor with the velcro
strips facing up.
2. Hold the steam mop over the pad, with the
back of the nozzle above the tag on the pad.
Press down until the pad is attached.
The Shark® SteamSpot has 3 Intelligent Steam Control modes so you can select the
ideal amount of steam to use for each cleaning task. In MEDIUM mode, more steam will
be produced than in LOW mode. In HIGH mode, the maximum amount of steam will be
produced. Press the Mode button to select the steam level.
STEAM BLASTER®:
1. To target tough messes with an extra burst of
cleaning power, move the front of the nozzle 2 to
4 inches from the mess (fig. 3), then press and
hold the spray trigger on the handle as needed.
(Hold longer for the toughest messes.)
2. Before scrubbing, wait 5 seconds to let the steam
blast penetrate the mess.
Tip: For more dicult messes, wait for 20 seconds
or more.
MODE IDEAL FOR THESE SEALED SURFACES RECOMMENDED USAGE
LIGHT
Laminate
Hardwood
Vinyl
Cleaning delicate surfaces.
Light cleaning and dusting.
Loosening and lifting light dirt.
Marble
Tile
Stone
Basic, everyday cleaning.
Cleaning large areas.
Cleaning moderate and heavy-trac areas.
DEEP
Marble
Tile
Stone
Reaching hard-to-clean surfaces.
Tough cleaning and removing stuck-on messes
and stains.
Deep cleaning heavy-trac areas.
Cutting through heavy dirt and grime and
sanitizing* floors.
5. Step on the floor nozzle and tilt the handle
back to activate the steam flow.
6. To activate the Steam Blaster, press the
spray trigger on the handle.
3. Twist the quick-release cord holder to
unwrap the power cord. Plug the cord into
a wall outlet.
4. Press the Mode button to select the
steam level.
fig. 3
HOW TO USE YOUR STEAMSPOT
NORMAL
NOTE: If your floors are cloudy, streaky, or spotty after cleaning, it may be due to accumulated
soap or grease residue. See Maintenance section for more information.
CLEANING TIPS
Move
Forward to
Clean
For the most eective scrubbing and mopping, make cleaning passes in a
forward direction.
Stain
Cleaning
Saturate heavily stained areas. Hold the mop in place over a stain for 2 to
3 seconds to saturate it, then run the nozzle over the area multiple times
until the stain is fully removed. Repeat if needed.
Tough dry stains: Use the Steam Blaster to saturate the stain. Wait 5
seconds before scrubbing. Repeat as needed.
Sticky/thick stains: Hold the mop in place over the stain for 10 seconds,
then mop.
Mopping Increase steam level when more saturation is needed.
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USING YOUR STEAMSPOT INTELLIGENT STEAM CONTROL®
1. Place the pad on the floor with the velcro
strips facing up.
2. Hold the steam mop over the pad, with the
back of the nozzle above the tag on the pad.
Press down until the pad is attached.
The Shark® SteamSpot has 3 Intelligent Steam Control modes so you can select the
ideal amount of steam to use for each cleaning task. In MEDIUM mode, more steam will
be produced than in LOW mode. In HIGH mode, the maximum amount of steam will be
produced. Press the Mode button to select the steam level.
STEAM BLASTER®:
1. To target tough messes with an extra burst of
cleaning power, move the front of the nozzle 2 to
4 inches from the mess (fig. 3), then press and
hold the spray trigger on the handle as needed.
(Hold longer for the toughest messes.)
2. Before scrubbing, wait 5 seconds to let the steam
blast penetrate the mess.
Tip: For more dicult messes, wait for 20 seconds
or more.
MODE IDEAL FOR THESE SEALED SURFACES RECOMMENDED USAGE
LIGHT
Laminate
Hardwood
Vinyl
Cleaning delicate surfaces.
Light cleaning and dusting.
Loosening and lifting light dirt.
Marble
Tile
Stone
Basic, everyday cleaning.
Cleaning large areas.
Cleaning moderate and heavy-trac areas.
DEEP
Marble
Tile
Stone
Reaching hard-to-clean surfaces.
Tough cleaning and removing stuck-on messes
and stains.
Deep cleaning heavy-trac areas.
Cutting through heavy dirt and grime and
sanitizing* floors.
5. Step on the floor nozzle and tilt the handle
back to activate the steam flow.
6. To activate the Steam Blaster, press the
spray trigger on the handle.
3. Twist the quick-release cord holder to
unwrap the power cord. Plug the cord into
a wall outlet.
4. Press the Mode button to select the
steam level.
fig. 3
HOW TO USE YOUR STEAMSPOT
NORMAL
NOTE: If your floors are cloudy, streaky, or spotty after cleaning, it may be due to accumulated
soap or grease residue. See Maintenance section for more information.
CLEANING TIPS
Move
Forward to
Clean
For the most eective scrubbing and mopping, make cleaning passes in a
forward direction.
Stain
Cleaning
Saturate heavily stained areas. Hold the mop in place over a stain for 2 to
3 seconds to saturate it, then run the nozzle over the area multiple times
until the stain is fully removed. Repeat if needed.
Tough dry stains: Use the Steam Blaster to saturate the stain. Wait 5
seconds before scrubbing. Repeat as needed.
Sticky/thick stains: Hold the mop in place over the stain for 10 seconds,
then mop.
Mopping Increase steam level when more saturation is needed.
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TROUBLESHOOTING
Contact Customer Service at
1-800-798-7398
or visit sharkclean.com.
1. With the mop head on the floor, step on
the pad tag and lift the steam mop to
disengage the pad.
DISASSEMBLY
PAD CARE INSTRUCTIONS
MAINTAINING YOUR STEAMSPOT
PROBLEM POSSIBLE REASONS & SOLUTIONS
The steam mop
isn’t producing any
steam.
The steam mop should be securely plugged into an electrical socket.
Check your fuse or circuit breaker or try a dierent socket.
Make sure the water tank is full, the unit is plugged in, and the Mode
button is illuminated.
If the mode lights are o, try a dierent electrical socket.
If the
lights
are blinking, press the Mode button to select a
steam mode.
If the lights are illuminated steadily, wait 20 seconds for the unit to
warm up.
If after following the above steps the steam mop still does not produce
any steam, contact Customer Service at 1-800-798-7398 or visit
sharkclean.com.
The steam mop
is producing
intermittent steam.
This is normal. For more consistent steam, select the NORMAL
mode. Also make sure the water tank is full.
I can’t select a
steam mode.
Make sure the steam mop is plugged in and the mode lights
are flashing.
If your steam mop is producing steam but the mode lights are o,
call Customer Service at
1-800-798-7398
.
Floors are cloudy,
streaky, or spotty
after steaming.
The pad might be dirty. Install a clean pad. If you washed the pad
with powdered detergent, then it could be damaged and require
replacement.
Due to accumulated soap or grease residue, the floor may require
several cleanings with the steam mop.
A more stubborn case may require you to rinse the floor with a mix
of one part vinegar and two parts water* (but DO NOT put any
cleaning solution into the steam mop's water tank).
*Please consult your flooring manufacturer’s care and maintenance
instructions before applying any cleaning products or solutions.
It’s hard to push or
pull the mop.
The mop might be hard to push or pull if the pad isn't wet enough.
It should get easier to move the mop across the floor after it’s been
running for a few minutes.
An overly dirty pad could also make it harder to push or pull the
mop. We recommend using a clean pad.
The steam mop
is vibrating or
wobbling.
Turn the power OFF and unplug the unit, and wait for the pad to
cool. Follow the instructions in the Assembling Your Steam Spot
section to reinstall the pad.
The steam mop
turns o on its
own.
If your steam mop shuts o while in use, it likely needs to cool down.
Perform the following steps before you restart cleaning:
1. Turn the steam mop o, unplug it, and remove the pad.
2. Allow the unit to cool for a minimum of 30 minutes.
3. Reinstall the pad. Plug in the steam mop, select a steam mode, and
begin cleaning.
Machine-wash pads separately with warm water, using liquid detergent. Do not clean pads
in a dishwasher, as some detergents may cause the pads to leave streak marks on the floor.
NEVER USE BLEACH, POWDERED DETERGENT, OR FABRIC SOFTENERS
This will damage the pads or leave a coating that will reduce their cleaning performance
and absorbency.
The pads should be line-dried or tumble-dried on a low setting, as this will extend the life
of the microfiber fabric.
Loose fibers can indicate wearing of the microfiber fabric. DO NOT pull the loose fibers, as
this can cause the weave to come undone. Simply trim the loose fibers with scissors.
REPLACEMENT PADS
For best cleaning results, we recommend replacing the pads every 4 months following
normal use. As with any fabric, dirt particles, grease, friction, and repeated washing can
cause the fibers to break down, and you may notice an increase in eort needed to push or
pull the mop.
You can purchase replacement mop pads and other accessories by visiting sharkclean.com
2. Dirty pads can be machine-washed or
hand-washed. Allow pads to air-dry
completely before reinstalling.
1. When ready to store the steam mop, wrap the power cord securely around the storage
clips. Rotate the nozzle 90 degrees and flip it up for compact storage.
1
2 3
STORAGE
sharkclean.comsharkclean.com
TROUBLESHOOTING
Contact Customer Service at
1-800-798-7398
or visit sharkclean.com.
1. With the mop head on the floor, step on
the pad tag and lift the steam mop to
disengage the pad.
DISASSEMBLY
PAD CARE INSTRUCTIONS
MAINTAINING YOUR STEAMSPOT
PROBLEM POSSIBLE REASONS & SOLUTIONS
The steam mop
isn’t producing any
steam.
The steam mop should be securely plugged into an electrical socket.
Check your fuse or circuit breaker or try a dierent socket.
Make sure the water tank is full, the unit is plugged in, and the Mode
button is illuminated.
If the mode lights are o, try a dierent electrical socket.
If the
lights
are blinking, press the Mode button to select a
steam mode.
If the lights are illuminated steadily, wait 20 seconds for the unit to
warm up.
If after following the above steps the steam mop still does not produce
any steam, contact Customer Service at 1-800-798-7398 or visit
sharkclean.com.
The steam mop
is producing
intermittent steam.
This is normal. For more consistent steam, select the NORMAL
mode. Also make sure the water tank is full.
I can’t select a
steam mode.
Make sure the steam mop is plugged in and the mode lights
are flashing.
If your steam mop is producing steam but the mode lights are o,
call Customer Service at
1-800-798-7398
.
Floors are cloudy,
streaky, or spotty
after steaming.
The pad might be dirty. Install a clean pad. If you washed the pad
with powdered detergent, then it could be damaged and require
replacement.
Due to accumulated soap or grease residue, the floor may require
several cleanings with the steam mop.
A more stubborn case may require you to rinse the floor with a mix
of one part vinegar and two parts water* (but DO NOT put any
cleaning solution into the steam mop's water tank).
*Please consult your flooring manufacturer’s care and maintenance
instructions before applying any cleaning products or solutions.
It’s hard to push or
pull the mop.
The mop might be hard to push or pull if the pad isn't wet enough.
It should get easier to move the mop across the floor after it’s been
running for a few minutes.
An overly dirty pad could also make it harder to push or pull the
mop. We recommend using a clean pad.
The steam mop
is vibrating or
wobbling.
Turn the power OFF and unplug the unit, and wait for the pad to
cool. Follow the instructions in the Assembling Your Steam Spot
section to reinstall the pad.
The steam mop
turns o on its
own.
If your steam mop shuts o while in use, it likely needs to cool down.
Perform the following steps before you restart cleaning:
1. Turn the steam mop o, unplug it, and remove the pad.
2. Allow the unit to cool for a minimum of 30 minutes.
3. Reinstall the pad. Plug in the steam mop, select a steam mode, and
begin cleaning.
Machine-wash pads separately with warm water, using liquid detergent. Do not clean pads
in a dishwasher, as some detergents may cause the pads to leave streak marks on the floor.
NEVER USE BLEACH, POWDERED DETERGENT, OR FABRIC SOFTENERS
This will damage the pads or leave a coating that will reduce their cleaning performance
and absorbency.
The pads should be line-dried or tumble-dried on a low setting, as this will extend the life
of the microfiber fabric.
Loose fibers can indicate wearing of the microfiber fabric. DO NOT pull the loose fibers, as
this can cause the weave to come undone. Simply trim the loose fibers with scissors.
REPLACEMENT PADS
For best cleaning results, we recommend replacing the pads every 4 months following
normal use. As with any fabric, dirt particles, grease, friction, and repeated washing can
cause the fibers to break down, and you may notice an increase in eort needed to push or
pull the mop.
You can purchase replacement mop pads and other accessories by visiting sharkclean.com
2. Dirty pads can be machine-washed or
hand-washed. Allow pads to air-dry
completely before reinstalling.
1. When ready to store the steam mop, wrap the power cord securely around the storage
clips. Rotate the nozzle 90 degrees and flip it up for compact storage.
1
2 3
STORAGE
sharkclean.comsharkclean.com
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as Shark Cleaner, Pad, etc.), which require regular
maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this
warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance, or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories. So
we may better assist you, please register your product online at registeryourshark.com and have the product
on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourshark.com and have the product on hand
when you call, so we may better assist you. A Customer Service Specialist will provide you with return and
packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.
TECHNICAL SPECIFICATIONS:
Voltage: 120V, 60 Hz
Watts: 1050W (S2000 models) /
1200W (S2001, S2005 models)
Water Capacity: 500ml (16.9oz)
TIP: You can find the model and serial
numbers on the QR code label on the
bottom of the back of the steam mop.
Benefits of registering your product and
creating an account:
• Get easier, faster product support and
access to warranty information
• Access troubleshooting and product care
instructions
• Be among the first to know about
exclusive product promotions
RECORD THIS INFORMATION
Model Number:
����������������������������������������������������������������������������������������������������
Serial Number:
������������������������������������������������������������������������������������������������������
Date of Purchase:
��������������������������������������������������������������������������������������������
(Keep receipt)
Store of Purchase:
������������������������������������������������������������������������������������������
REGISTER YOUR PURCHASE
registeryourshark.com
Scan QR code using
mobile device
sharkclean.comsharkclean.com
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as Shark Cleaner, Pad, etc.), which require regular
maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this
warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance, or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories. So
we may better assist you, please register your product online at registeryourshark.com and have the product
on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourshark.com and have the product on hand
when you call, so we may better assist you. A Customer Service Specialist will provide you with return and
packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.
TECHNICAL SPECIFICATIONS:
Voltage: 120V, 60 Hz
Watts: 1050W (S2000 models) /
1200W (S2001, S2005 models)
Water Capacity: 500ml (16.9oz)
TIP: You can find the model and serial
numbers on the QR code label on the
bottom of the back of the steam mop.
Benefits of registering your product and
creating an account:
• Get easier, faster product support and
access to warranty information
• Access troubleshooting and product care
instructions
• Be among the first to know about
exclusive product promotions
RECORD THIS INFORMATION
Model Number:
����������������������������������������������������������������������������������������������������
Serial Number:
������������������������������������������������������������������������������������������������������
Date of Purchase:
��������������������������������������������������������������������������������������������
(Keep receipt)
Store of Purchase:
������������������������������������������������������������������������������������������
REGISTER YOUR PURCHASE
registeryourshark.com
Scan QR code using
mobile device
© 2024 SharkNinja Operating LLC.
DIRT GRIP, INTELLIGENT STEAM CONTROL, SHARK, and STEAM BLASTER are registered trademarks of
SharkNinja Operating LLC.
S2001�IB�MP�Mv9
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com
Illustrations may dier from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for
more information.
@sharkcleaning
