S6003UKDB
INSTRUCTIONS
AUTOMATIC STEAM MOP
KLIK N' FLIP®
sharkclean.co.uk
0800 862 0453
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0800 862 0453
sharkclean.co.uk
This appliance complies with the WEEE-Directive 2012/19/EU on the
disposal of electrical and electronic equipment (WEEE).
This marking indicates that this product should not be disposed
with other household wastes throughout the EU. To prevent possible
harm to the environment or human health from uncontrolled waste
disposal, recycle it to promote the sustainable reuse of material sources.
To return your used device, please use the return and collection systems or
contact the retailer where this product was purchased. They can take this
product for environmental safe recycling.
This appliance complies with the European directives for electromagnetic
compatibility (EMC) 2014/30/EU and its revisions, as well as Low Voltage
Directive (LVD) 2014/35/EU and its revisions.
Thank you for purchasing the Shark® automatic steam mop with Klik n' Flip®..
These instructions are designed to help you get a complete understanding
of your new Shark Automatic Steam Mop with Klik n' Flip®. Please read them
carefully and keep for future reference.
If you should have a question about your Shark automatic steam mop with
Klik n' Flip®, please call Shark Customer Service at 0800 862 0453.
The Shark Automatic steam mop with Klik n' Flip® is a complete solution for
both deep steam cleaning and quick everyday cleaning. Whether you need
to clean up tough stains with the Steam Blaster™ or need to quickly handle
a spill, our next-generation Klik n' Flip® Mop Head and Dirt Grip™ Pads work
with the Steam Mop to oer the ultimate in versatility and eciency, making
cleaning simple, quick and easy.
CONTENTS
THANK YOU
for purchasing the Shark
®
automatic steam mop with Klik n' Flip®.
Getting to know your Steam mop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Assembling your Steam mop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using your Steam mop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intelligent steam control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Caring for your carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Caring for your Steam mop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ordering additional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
PLEASE READ CAREFULLY AND KEEP
FOR FUTURE REFERENCE.
These instructions are designed to help
you get a complete understanding of
your new Shark® automatic steam mop
with Klik n' Flip®.
If you have any questions, please call the
customer service line at 0800 862 0453.
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50-60Hz
Watts: 1200W
Water Capacity: 350ml (11.8 oz)
RECORD THIS INFORMATION
Model Number: ������������������������������
Serial Number �������������������������������
Date Code: ����������������������������������
Date of Purchase (Keep receipt): ����������������
Store of Purchase: ����������������������������
IPX4
Thank you for purchasing
the Shark® automatic
steam mop with Klik n'
Flip®..
TIP: You can find
the model and serial
numbers on the QR
code label located on
the back of your unit.
TIP: You can locate
the date code on one
of the prongs of the
power cordplug.
REGISTER YOUR PURCHASE
sharkclean.eu/uk/register-guarantee
0800 862 0453
Scan QR code using mobile device
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When using your Shark
®
, Automatic
Steam Mop with Klik n' Flip®, basic
safety precautions should always be
followed, including the following:
Read all instructions before using
your Shark, Automatic Steam Mop
with Klik n' Flip®.
WARNING: Danger of scalding. The
steam emitted from the steam mop
is very hot and may cause scalding.
Please use caution when using the
steam mop.
WARNING: Keep steam mop away
from children.
WARNING: Children should be
supervised to ensure that they do
not play with the appliance.
WARNING: TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK OR INJURY:
1 When in use never turn the steam mop
over on its side or direct steam toward
people, pets or plants.
2 Use the system only for its intended use.
3 DO NOT use for space-heating
purposes.
4 DO NOT use outdoors.
5 DO NOT leave the appliance unattended
when plugged in. Always unplug the
power cord from the electrical outlet
after use and before servicing.
6 DO NOT allow the steam mop to be
used by children. Close attention is
necessary when used near children,
pets, or plants.
7 Use only as described in this
owner’s guide.
8 Use only manufacturer’s recommended
accessories.
9 DO NOT use with damaged cord or
plug. If steam mop is not working as it
should or has been dropped, damaged,
leaking, left outdoors, or dropped into
water, return it to Euro-Pro Europe
Limited for examination and repair.
Incorrect reassembly or repair can
cause a risk of electrical shock or injury
when the steam mop is used.
10 To protect against a risk of electric
shock, DO NOT immerse the steam mop
in water or any other liquids.
11 DO NOT handle the plug or steam mop
with wet hands or operate it without
wearing shoes.
12 DO NOT pull or carry by cord, use cord
as a handle, close a door on cord, or pull
cord around sharp edges or corners.
Do not run steam mop over cord. Keep
cord away from heated surfaces.
13 DO NOT unplug by pulling on power
cord. To unplug, grasp the plug not
the power cord. Do not use extension
cords or outlets with inadequate
current-carrying capacity.
14 DO NOT put any objects into the steam
nozzle openings. Discontinue use if the
steam nozzle is blocked.
15 DO NOT put hands or feet under the
steam mop. It gets very hot.
16 Use ONLY on flat, horizontal surfaces.
DO NOT use on walls, counters,
or windows.
17 DO NOT use on leather, wax-polished
furniture, synthetic fabrics,
velvet, or other delicate,
steam-sensitive materials.
18 DO NOT add cleaning solutions,
scented perfumes, oils, or any other
chemicals to the water used in the
steam mop as this may damage it or
make it unsafe for use. If you live in a
hard-water area, we recommend using
distilled water in your steam mop.
19 Never leave any Dirt Grip™ pad in one
spot while using or storing for any
period of time, as this may damage
your surfaces.
20 The liquid or steam must not
be directed towards equipment
containing electrical components,
such as the interior of ovens.
21 You can release the Dirt Grip pad after
you have unplugged the steam mop
and allowed it to cool.
22 When cleaning the exterior of the
steam mop, unplug the power cord
from the electrical outlet and clean the
steam mop with a dry or damp cloth.
Do not pour water or use alcohol,
benzene, or paint thinner on the
steam mop.
23 Extreme caution should be exercised
when using the steam mop to
clean stairs.
24 Never use steam mop without the Dirt
Grip pad attached.
25 Keep your work area well lit.
26 Store steam mop indoors in a cool,
dry place.
27 To avoid circuit overload, do not
operate another appliance on the same
socket (circuit) as the steam mop.
28 To avoid scalding injuries, always
unplug and allow the steam mop to
cool before removing or changing mop
heads, accessories, or Dirt Grip pads.
WARNING: Your steam mop is designed
to clean hard-floor surfaces that will
withstand high heat. Do not use on
unsealed wood or unglazed ceramic
floors. On surfaces that have been
treated with wax and on some no-wax
floors, the sheen may be removed by
the heat and steam action. It is always
recommended to test an isolated area
of the surface to be cleaned before
proceeding. We also recommend that
you check the use and care instructions
from the floor care and use.
SAVE THESE INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
WARNING This appliance is not intended for use by persons
with reduced physical, sensory or mental capacities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for the safety. Children shall not use
or play with this appliance. Close supervision is necessary to keep appliance out
of reach of children during use.
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GETTING TO KNOW
YOUR StEAM MOP
WELCOME!
Congratulations on
your purchase. Use this
instruction manual to
learn about your new
stean mop great features.
From assembly to use to
maintenance, you will find
it all in here.
When assembling your
steam mop there may be
a little water in or around
the water tank. This is
because we test all our
steam mops before you
buy them, so you get a
quality Shark® automatic
steam mop with Klik n'
Flip®..
MAIN UNIT
A Steam mop Handle
B Quick-Release Cord Holder
C Cord Management Clip
D Filling Flask (clips to steam mop pole)
E Steam mop Pad Release Button
F Steam mop Body
G Water Tank Lid
H Steam Control Button
I Water Tank
J Mop Head Release Button
K Secondary Release Buttons
L Steam Blaster
™
Nozzle
M Klik n' Flip® Mop Head
N Dirt Grip
™
Pad
O Carpet Glider
B
C
A
D
E
F
G
H
J
I
L
O
K
M
N
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ASSEMBLING
YOUR StEAM MOP
1 Insert the steam mop
handle into the steam
mop body. Push the
handle in until you
hear it click into place.
2 Slide the Klik n' Flip®
Mop Head into the
steam mop body.
Push until you hear
it click securely into
place. To detach the
Klik n' Flip® Mop Head,
press the release
button and slide o.
3 To attach the Dirt
Grip™ pad, spread
the pad on the floor
with the pocket side
up. Center the Klik n'
Flip® Mop Head above
the pad (FIG. 1), then
press the pad release
button on the back of
the steam mop body.
(FIG. 2) Both sides of
the Klik n' Flip® Mop
Head will drop open.
(FIG. 3) Slip the Klik n'
Flip® Mop Head’s four
corner tabs into the
four corner pockets
of the pad (FIG. 3)
Gently press one side
of the Klik n' Flip® Mop
Head to the floor until
that side clicks into
place. (FIG. 4) Repeat
on the other side.
(FIG. 5)
4 Pull down on the
water tank lid to open.
5 Use the filling flask to
pour water into the
water tank. Water can
be poured into the
tank directly. Do not
overfill past the water
line on the fill flask.
Press the water tank
lid firmly to close it.
WARNING: Always
make sure the steam
mop is UNPLUGGED
when not in use. Never
fill the steam mop or
attach the mop head
when the steam mop
is plugged into an
electrical outlet. Unplug
from the electrical outlet
and allow to cool before
you fill the steam mop,
or attach or remove the
head. To prolong the
life of your steam mop,
we recommend using
distilled water. Make
sure you add only water
to the tank. Chemicals
or cleaning solutions
(including vinegar) may
damage the steam mop
and could be unsafe for
you and your family.
FIG.2
FIG.3
FIG.4 FIG.6
FIG.7FIG.5
FIG.1
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USING
YOUR STEAM MOP
IMPORTANT: Make sure
you do not use the steam
mop without attaching a
Dirt Grip™ pad and adding
water to the water tank
first. When you are using
the steam mop for the
first time, it might take
longer than the normal 30
seconds to start steaming.
IMPORTANT: Do not use
on unsealed wood or
unglazed ceramic floors.
On surfaces that have
been treated with wax
and on some no-wax
floors, the sheen may
be removed by the heat
and steam action. Test
an isolated area of the
surface to be cleaned
before proceeding.
Check the care and use
instructions from the
floor manufacturer.
CAUTION: While in Steam
Blaster mode, do not leave
stationary for more than
one minute.
CAUTION: Do not scrub
any one area for an
extended period of time.
6 To stop the Steam Blaster spray,
simply raise the handle. You can
then flip the mop head back into
its original position and continue
cleaning.
7 When you have finished mopping,
press the Steam Control Button. The
three blue lights will blink, indicating
that the unit is in Standby mode.
Once in Standby mode, unplug the
unit.
8 To remove the Dirt Grip™ pad, simply
lift the steam mop straight up by
the handle until the Klik n' Flip® Mop
Head is hanging straight down. Press
the Release button on the back of
the steam mop body (fig 10a), and
both sides of the head will drop open,
releasing the pad. (fig 10b)
9 Once the Dirt Grip pad has been
released, close the Klik n' Flip® Mop
Head. To close, gently press one side
of the Klik n' Flip® Mop Head to the
floor until that side clicks into place.
Repeat on the other side.
10 When the water tank is empty, the
steam mop will stop producing
steam. You can refill the water tank
at any time as long as the steam mop
is unplugged. Follow the water tank
filling instructions on page 8.
1 Twist the Quick-Release Cord Holder to unwrap
the power cord completely. (fig. 9) Plug into an
electrical outlet.
2 When it's first plugged in, the unit will be in
Standby mode. The 3 lights below the
Steam Control Button will blink to indicate
Standby mode.
3 To select the steam mode, press the Steam
Control Button once for LOW (1 blue light) twice
for MED (2 blue lights) or three times for HI
(3 blue lights).
4 Clean your floors with a forward and
backward motion.
5 When you need an extra burst of steam to clean
a stuck-on stain, you can use the Steam Blaster™
feature. Flip the head over so that it is behind the
mop body, then tilt the mop handle down. This
will cause the Steam Blaster (fig. 10) to emit
a concentrated blast of steam onto the stain.
NOTE: Please wait 2 to 3 minutes
for the steam mop to cool o before
switching the mop head. Never leave
the steam mop with a damp/wet Dirt
Grip pad on any floor for an extended
period of time.
FIG.8 FIG.9
FIG.10A
FIG.10B
TIP: To prolong the life
of your steam mop,
we recommend using
distilled water.
TIP: Sweep or vacuum
your floors prior to
cleaning with your
steam mop.
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CARING
FOR YOUR CARPETS
FIG.11
1 Start by brushing your
carpet with a thick-
bristle brush or deck
scrub. This will loosen
larger particles of
dirt. You should then
vacuum the entire
area.
2 Attach a dirt pad
to the mop head
following the
instructions on page
8. Once attached
simply clip on the
carpet glider to the
floorhead (fig.11).
3 We recommend
that you first test
an isolated area of
the floor surface to
be cleaned as well
as review the care
and use instructions
from your carpet
manufacturer.
5 You will quickly
find that stains and
ground-in dirt are
loosened by the sheer
power of steam alone.
However, some debris
may be left behind. As
Shark steam mops use
the optimum amount
of water for the job,
your carpets won’t
be saturated after
cleaning. You should
be able to vacuum
the loosened dirt
immediately, leaving
your carpet looking
like new.
6 In order to ensure
your carpet is given
the opportunity to
dry completely, you
should ventilate the
room and prevent
people from walking
over the area you’ve
just cleaned for
between two and
three hours.
INTELLIGENT
STEAM CONTROL
SETTING IDEAL FOR
THESE
SEALED
SURFACES
RECOMMENDED USAGE
LOW
Laminate
Hardwood
Marble
Cleaning delicate surfaces
Light cleaning and dusting
Loosening and lifting light dirt
MED
Hardwood
Marble
Tile
Stone
Cleaning sealed surfaces and
large areas
Basic, everyday cleaning
Removing spots and smaller
messes
Cleaning moderate and heavy
trac areas
HI
Hardwood
Marble
Tile
Stone
Deep cleaning and cleaning
hard-to-clean surfaces
Tough cleaning and removing
stuck-on messes and stains
Deep cleaning heavy trac areas
Cutting through heavy dirt and
grime
Steam
Blaster
™
For an extra burst of steam, you can use the
Steam Blaster feature in LOW, MED and HI.
Follow the instructions found on the “Using
your Steam mop” page.
TO SANITIZE* WITH THE STEAM MOP USING THE KLIK
N' FLIP MOP HEAD AND THE DIRT GRIP
™
PAD:
1 Attach a clean Dirt Grip pad to the Klik n' Flip®
Mop Head.
2 Plug in the unit and press the Steam Control Button to
select the HI Setting.
3 Wait 30 seconds for the unit to begin producing steam.
4 Start mopping on an appropriate sealed hard-floor
surface with a forward and backward motion. After
three minutes, your unit is ready to be used to sanitize.
5 Using a forward and backward motion, move the unit
over the area you seek to sanitize. Repeat at least
5 times.
The Shark® automatic
steam mop with Klik
n' Flip®. has 3 unique
Intelligent Steam Control
settings so you can use
the right amount of
steam for the cleaning
task at hand. See below
for tips on when to use
each setting.
* Sanitisation studies were
conducted under controlled
test conditions. Household
conditions and results may
vary. With Klik n' Flip® Mop in
HI mode only when used with
steam mop. Not in Steam
Blaster mode.
TIP: Transform your
Shark Steam Mop into
an eective carpet
cleaner. Quickly
freshen up and
deodorise carpets. The
carpet glider easily
clips over the top of
the Dirt Grip Pad head,
letting your steam mop
glide over carpets and
rugs.
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CARING
FOR YOUR Steam mop
AFTER USE AND STORAGE
1 Press the Steam Control Button until
the three lights below start to blink,
indicating that you are in Standby
mode. Unplug the cord from the outlet
and place the steam mop into the
upright position. Let it cool.
2 To remove the Dirt Grip™ pad, lift
the steam mop straight up by the
handle until the Klik n' Flip® Mop Head
is hanging straight down. Press the
Release button on the back of the
steam mop body, and both sides of the
Klik n' Flip® Mop Head will drop open,
releasing the pad. Once the pad has
been released, close the Klik n' Flip®
Mop Head.
3 If the Klik n' Flip® Mop Head is not
attached to the mop, the pad can
still be removed. Press the two red
secondary pad release buttons located
on the sides of the Klik n' Flip® Mop
Head post to release the pad. (fig. 12)
4 Empty the water tank before storing.
To empty the tank, hold the steam mop
beside a sink. Open the water tank lid,
then lean the unit over the sink. Let the
water drain out, then close the lid.
5 To store the steam mop, wait until
after it has cooled and the steam has
been released. Then remove the Klik
n' Flip® Mop Head and hang the steam
mop by its handle on a large hook (not
included). (fig. 13)
6 Store the filling flask by attaching it to
the top handle pole of the steam mop.
CARING
FOR YOUR Steam mop CONTINUED
FIG.12
FIG.13
FIG.14
FIG.15
DIRT GRIP PAD CARE INSTRUCTIONS
Care
Machine-wash the Dirt
Grip pads separately
with warm water using liquid detergent.
NEVER USE BLEACH, POWDERED
DETERGENT, OR FABRIC SOFTENERS
as they may damage or leave a coating on
the Dirt Grip pads that will reduce
their
cleaning performance and absorbency.
Dirt Grip pads should be line-dried or
tumble-dried on a low setting, as this will
extend the life of the microfiber fabric.
(fig. 14)
L
oose fibers can indicate wearing of the
microfiber fabric. Do not pull the loose
fibers, as this can cause the weave to come
undone. Simply trim the loose fibers with
scissors. (fig. 15)
Replacement Dirt Grip pads
For best cleaning results, we recommend
replacing your Dirt Grip pads every 3 to 4
months following normal use. As with any
fabric, dirt particles, grease, friction, and
repeated washing can cause the fibers to
break down, and you may notice an increase
in the eort needed to push or pull
the steam mop.
You can purchase replacement Dirt Grip
pads and other accessories by visiting
sharkclean.eu or calling 0800 862 0453.
STEAM NOZZLE CARE
If you believe the main steam nozzle or the
Steam Blaster™ nozzle is clogged, please
contact Customer Service on
0800 862 0453 or www.sharkclean.eu/uk
REPLACEMENT PARTS
To replace accessories please contact Shark
Customer Service on 0800 862 0453 or
www.sharkclean.eu/uk.
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ORDERING
ADDITIONAL ACCESSORIES
ACCESSORY
Klik n' Flip® Mop Head
Great for all-purpose cleaning. Get an extra boost
for tough stains from the Steam Blaster
™
, and cut
your cleaning time in half with the hands-free two-
sided pad.
Dirt Grip
™
Pad
Double-sided pad. Easy, hands-free installation
and removal. Washable and reusable.
Triangle Scrubber Head
Triangle shape is perfect for cleaning corners
and hard-to-reach areas. Equipped with a Steam
Blaster to help loosen stains and a deployable
scrubber to tackle stuck-on spots.
Triangle Scrubber Pad
Ideal for cleaning corners and other hard-to-
reach spaces. Easy to install and remove.
Filling Flask
Filling line makes it simple and convenient to
fill the water tank. Flask attaches to the handle
for easy storage.
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PROBLEM POSSIBLE REASONS & SOLUTIONS
The steam mop
isn’t producing
any steam.
The steam mop should be securely plugged into an electrical outlet.
Check your fuse or circuit breaker or try a dierent outlet.
Make sure the water tank is full, the unit is plugged in, and the light
around the Steam Control Button is solid.
If the lights below the Steam Control Button are not illuminated, try a
dierent electrical outlet.
If the lights below the Steam Control Button are blinking, press the
Steam Control Button to select a Steam setting.
If the lights below the Steam Control Button are solid, wait 30 seconds
for the unit to warm up.
If after following the above steps the steam mop still does not produce
any steam, contact Customer Service at 0800 862 0453 or www.
sharkclean.eu/uk.
The steam mop
is producing
intermittent steam.
This is normal—for more consistent steam select the HI setting.
Also make sure the water tank is full.
I can’t select a
Steam Setting.
Make sure the steam mop is plugged in and the lights below the Steam
Control Button are solid.
If your steam mop is producing steam but the lights below the Steam
Control Button are not lit, call customer service at 0800 862 0453.
I am getting
streaky/cloudy
floors.
The Dirt Grip
™
pad might be dirty. If it is, flip it over to the clean side
or change it entirely. If you washed the Dirt Grip pad with powdered
detergent, then it could be damaged and require replacement.
This could also be an indication of soap or grease residue that has
accumulated on the floor. As the steam mop uses only a small amount
of water, it may not be enough to rinse o the accumulation of residue
that the steam is bringing to the surface. We suggest rinsing the floor
with nothing but water, letting it dry, and then steam mopping again
with a clean Dirt Grip pad. One or more rinses will generally remove the
residue.
A more stubborn case may require you to rinse the floor with a mix of
one part vinegar and two parts water* (but DO NOT put any cleaning
solutions or chemicals into the steam mop's water tank.)
*Please consult your flooring manufacturer’s care and maintenance
instructions before applying any cleaning products or solutions.
It’s really hard for
me to push/pull
the steam mop.
The steam mop might be hard to push/pull if the Dirt Grip pad isn’t wet
enough. It should get easier to push/pull the steam mop after it’s been
running for a few minutes.
An overly dirty pad could also result in a harder push/pull experience.
We recommend flipping the pad over or using a clean pad.
TROUBLESHOOTING GUIDE
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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER
What surfaces can
I use the Steam
Mop on?
The steam mop is designed for use on all sealed hard-floor
surfaces. We recommend that you first test an isolated
area of the floor surface to be cleaned as well as review
the use and care instructions from your floor manufacturer.
WARNING: Do not use on leather, wax-polished furniture,
synthetic fabrics, velvet, or other delicate, steam-
sensitive materials.
NOTE: On surfaces treated with wax and on some no-wax
floors, the sheen may be removed by the heat or steam
action of the unit. Test an isolated area of flooring first to
see if sheen is aected.
Can I use the steam
mop on carpets?
Yes, but only when attaching the carper slider to ensure it
slides across fabric.
Can I put something
other than water in
the water tank of
the steam mop?
DO NOT add cleaning solutions, scented perfumes, oils, or
any other chemicals to the water used in this appliance,
as this may damage the unit or make it unsafe for use. We
recommend using distilled water in your steam mop.
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WARRANTY TERMS
AND CONDITIONS
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the
product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so
confident about the quality of our products that we give you an additional manufacturer’s warranty of up to two
years. These terms and conditions relate to our manufacturer’s warranty only – your statutory rights are unaected.
The conditions below describe the prerequisites and scope of our warranty. They do not aect your statutory rights
or the obligations of your retailer and your contract with them.
Shark
®
Guarantees
A household appliance like a steam mop constitutes a sizeable investment. Your new machine needs to work
properly for as long as possible. The guarantee it comes with is an important consideration - and reflects how much
confidence the manufacturer has in its product and manufacturing quality.
Every Shark
®
machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862
0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a
Shark representative. You’ll also find online support at www.sharkclean.eu/uk.
How do I register my extended Shark
®
guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following
information about your machine:
• Serial number (on the machine rating label)
• Date you purchased the machine (receipt or delivery note)
• To register online, please visit www.sharkclean.eu/uk/register-guarantee
IMPORTANT
• Both the 1 year and the extended further 1 year guarantee will only cover your product from the date of purchase.
• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your
receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may
invalidate your guarantee.
What are the benefits of registering my free Shark
®
guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also
receive tips and advice on how to get the best out of your Shark
®
steam mop and hear the latest news about new
Shark
®
technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
How long are new Shark
®
machines guaranteed for?
Our confidence in our design and quality control means that your new Shark
®
steam mop is guaranteed for a total
of two years. (1 year and the extended further warranty of 1 year).
What is covered by the free Shark
®
guarantee?
Repair or replacement of your Shark
®
machine (at Shark
®
’s discretion), including all parts and labour. A Shark
®
guarantee is in addition to your legal rights as a consumer.
What is not covered by the free Shark
®
guarantee?
• Normal wear and tear.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of
the steam mop which is not in accordance with the Shark
®
Operating Manual supplied with your machine.
• Use of the steam mop for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Shark
®
Genuine Components.
• Faulty installation (except where installed by Shark
®
).
• Repairs or alterations carried out by parties other than Shark or its agents.
What happens when my guarantee runs out?
Shark
®
does not design products to last for a limited time. We do appreciate that there may be a desire for our
customers to want to repair their steam mops after the warranty has elapsed. In this case please contact our free
phone customer service help line and ask about our out warranty program, on 0800 862 0453.
Where can I buy genuine Shark
®
spares and accessories?
Shark
®
spares and accessories are developed by the same engineers who developed your Shark
®
steam mop. You’ll
find a full range of Shark
®
spares and replacement parts for all Shark
®
machines at www.sharkclean.eu/uk/parts.
Accessories are at
www.sharkclean.eu/uk/accessories.
Please remember that using non-Shark
®
spares invalidates your guarantee.
Euro-Pro Europe Limited,
3150 Century Way,
Thorpe Park, Leeds,
LS15 8ZB, UK
0800 862 0453
www.sharkclean.co.uk
Illustrations may dier from actual product. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change withoutnotice.
©2020 Euro-Pro Europe LTD.
KLIK N' FLIP and SHARK are registered trademarks of SharkNinja Operating LLC.
DIRT GRIP and STEAM BLASTER are trademarks of SharkNinja Operating LLC.
© 2020 Euro-Pro Europe Ltd
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