
Washer
User manual
WA40A3***A* / WA41A3***A*
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2 English
Contents
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
CALIFORNIA PROPOSITION 65 WARNING 5
Important safety precautions 5
Installation 13
Unpacking your washer 13
Overview of your washer 14
Basic location requirements 16
Important note to installer 20
Step-by-step installation 21
Operating instructions 28
Loading your washer 28
Getting started 30
Washing a load of laundry 31
Control panel 31
Cycle overview 32
Options 33
Washing clothes using the cycle selector 35
ATC (Auto Temperature Control) 36
Detergent use 36
Features 37
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English 3
Contents
Maintaining your washer 40
Cleaning the exterior 40
Cleaning the interior 40
Storing your washer 40
Preserving the top cover and the front frame 41
Cleaning the softener compartment 41
Cleaning mesh lter 42
Self Clean 43
Troubleshooting 44
Checkpoints 44
Information codes 49
Specications 52
Fabric care chart 52
Helping the environment 54
Declaration of conformity 54
Specication sheet 55
Cycle chart 56
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4 English
Safety information
SAVE THESE INSTRUCTIONS
Safety information
Congratulations on your new Samsung washer. This manual contains important information
on the installation, use and care of your appliance. Please take some time to read this manual
to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of your
washer may differ slightly from those described in this manual and not all warning signs
may be applicable. If you have any questions or concerns, contact your nearest service center
or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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English 5
Safety information
SAVE THESE INSTRUCTIONS
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
1. Read all instructions before using this appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents, other ammable or explosive substances as
they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the lid of the washing
or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with the controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless it is
specically recommended in the user-maintenance instructions or in published user-
repair instructions that you understand and have the skills to carry out.
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6 English
Safety information
SAVE THESE INSTRUCTIONS
Safety information
9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances to
the wash water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that
has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for 2 weeks or more, before using a washer or combination
washer-dryer, turn on all hot water faucets and let the water ow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not
smoke or use an open ame during this time.
Critical installation warnings
WARNING
Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use
the socket for this appliance only. In addition, do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power
cord may result in electric shock or re.
• Do not use an electric transformer. It may result in electric shock or re.
• Ensure that the power voltage, frequency, and current match the product’s specications.
Failing to do so may result in electric shock or re.
Have this appliance installed by a qualied technician or service company.
• Failing to do so may result in electric shock, re, an explosion, problems with the product,
or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or re.
Plug the power plug into the wall socket in the right direction so that the cord runs towards
the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
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Safety information
SAVE THESE INSTRUCTIONS
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• Improper grounding may result in electric shock, re, an explosion, or problems with the
product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure the
socket you use is grounded in accordance with local and national codes.
Do not install this appliance near a heater or ammable material.
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged
power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failing to do so may result in electric shock or re.
If the power plug or power cord are damaged, contact your nearest service center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
• Failing to do so may result in electric shock or re due to electric leakage.
Install your appliance on a level and hard oor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
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8 English
Safety information
SAVE THESE INSTRUCTIONS
Safety information
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
• Failing to do so may result in electric shock or re.
Critical usage warnings
WARNING
If the appliance is ooded, cut the power immediately and contact your nearest service
center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service center.
• Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately.
Do not turn any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other ammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not force the washer lid open while the washer is operating (high-temperature washing/
drying/spinning).
• Water owing out of the washer may cause burns or cause the oor to be slippery.
This may result in injury.
• Forcing the lid open can damage the product or cause injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not insert your hand under the washer.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
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English 9
Safety information
SAVE THESE INSTRUCTIONS
Do not turn the appliance off by unplugging the power plug while the washer is in operation.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Keep all packaging materials well out of the reach of children, as packaging materials can be
dangerous to children.
• If a child places a bag over their head, the child may suffocate.
Do not let children or inrm persons use this washer unsupervised.
• Failing to do so may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
• If you need to repair or reinstall the appliance, contact your nearest service center.
• Failing to do so may result in electric shock, re, problems with the product, or injury.
If any foreign substance such as water enters the appliance in any area other than the tub,
unplug the power plug and contact your nearest service center.
• Failing to do so may result in electric shock or re.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the
power plug.
• Failing to do so may result in electric shock or re.
For waterproof fabrics, only use the BEDDING / WATERPROOF cycle.
• Do not use other cycles for waterproof fabrics. This may result in injury or damage to the
washer, walls, oor, or clothing due to abnormal vibrations.
• Set the temperature and spin according to the attached care label.
• WARNING : Failure to closely follow these instructions may result in an abnormal
vibrating and out-of-balance condition that could result in physical injury, property
damage, and/or appliance damage.
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10 English
Safety information
SAVE THESE INSTRUCTIONS
Safety information
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc.,
unplug the power plug and clean the washer using a damp, soft cloth.
• Failing to do so may result in discoloration, deformation, damage or rust.
The clear portion of the lid can be broken by a strong impact. Take care when using the
washer.
• If the clear portion is cracked or broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re due to electric leakage.
Do not insert your hand under the washer.
• This may result in injury.
Insert the laundry into the washer completely so that laundry does not get caught in the lid.
• If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or
result in water leakage.
Ensure that the faucet is turned off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
• Failing to do so may result in property damage or injury.
Open the faucet and check if the water supply hose connector is rmly tightened and that
there is no water leaking before using the product.
• If the water supply hose connectors are loose, it may result in water leakage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
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Safety information
SAVE THESE INSTRUCTIONS
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, re, or problems
with the product.
Do not place an object that generates a electromagnetic eld near the washer.
• This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not touch
the water.
• This may result in burns or injury.
Do not operate the washer when the detergent dispenser is removed.
• This may result in electric shock or injury due to water leakage.
Do not insert your hand into the detergent dispenser after opening it.
• This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.
• This can cause abnormal vibrations that can damage the washer, and, in the case of pets,
cause severe injury or death.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops
or massage clinics.
• This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of
time.
• This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly in the tub and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to heat from the oxidation of
the oil.
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12 English
Safety information
SAVE THESE INSTRUCTIONS
Safety information
Do not use hot water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may cause problems with the product,
discoloration, rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net.
• Failing to do so may result in injury due to abnormal vibrations.
• Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in water leakage.
Do not wash throw rugs or doormats.
• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may
result in error such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use the strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in electric shock or re.
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Installation
Installation
Follow these instructions carefully to ensure proper installation of the washer and to prevent
accidents when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk electric shock
only during servicing. Service personnel – Do not contact the following parts while the
appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all the
items shown below. If your washer was damaged during shipping, or you do not have all of
the items, contact 1-800-SAMSUNG (1-800-726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the
unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
CAUTION
When unpacking the washer, 2 person
collaboration is needed. To remove the
cushion bottom of the packing materials,
forward dumping is strictly prohibited.
When you lay the washer down to remove
carton base, should protect the side of
washer and lay it carefully. Never lay your
washer on its back or front.
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14 English
Installation
Installation
Overview of your washer
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact a local Samsung customer center or the retailer.
06
02
03
01
07
08
04
05
01 Drain hose 02 Hose guide 03 Power cord
04 Leveling feet 05 Water hose (Cold) 06 Water hose (Hot)
07 Control panel 08 Lid
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Installation
Parts supplied
Hose guide User manual Plastic zip hose tie Water intake cap
Parts not supplied
Water supply hoses
Tools needed for installation
Wrench Flat screwdriver Leveller
Adjustable Plier Measuring tape
NOTE
• If you lose an accessory and want to purchase a replacement, contact the Samsung
service center (1-800-SAMSUNG (1-800-726-7864)).
• The design of the parts and accessories may differ from the pictures above.
Their design is subject to change without notice for product improvement.
• Do not reuse old hoses. Only use new water supply hoses when you install the washer.
Old water supply hoses can leak or burst causing ooding and property damage.
• Conrm that there are rubber washers inside each coupling of the water supply hoses.
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16 English
Installation
Installation
Basic location requirements
Electrical
• 120 Volt 60 Hz 15 AMP fuse or circuit
breaker.
• Individual branch circuit serving only
your Washer is recommended.
• Your washer is equipped with a power
cord.
CAUTION
Never use an extension cord.
Grounding
Electrical grounding is required for this
appliance.
This appliance must be grounded. In
the event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least resistance
for electric current.
This appliance is equipped with a power
cord having a three-prong grounding plug
for use in a properly installed and grounded
outlet.
The plug must be plugged into an
appropriate outlet that is properly installed
and grounded in accordance with all local
codes and ordinances.
WARNING
An improperly connected equipment-
grounding conductor can increase the risk
of electrical shock. Check with a qualied
electrician or serviceman if you are not sure
whether the appliance is properly grounded.
Do not modify the plug provided with the
appliance – if it does not t the outlet, have
a proper outlet installed by a qualied
electrician.
Important safety precautions
To prevent unnecessary risk of re,
electrical shock or personal injury, all wiring
and grounding must be done in accordance
with the National Electrical Code ANSI/
FNPA, No.70 Latest Revision and local
codes and ordinances. It is the personal
responsibility of the appliance owner to
provide adequate electrical service for this
appliance.
CAUTION
Never connect the ground wire to plastic
plumbing lines, gas lines, or hot water pipes.
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Installation
Water
To correctly ll your Washer in the proper
amount of time, water pressure of 20 to
116 psi (137 to 800 kPa) is required.
Water pressure less than 20 psi may cause
water valve failure, or may not allow the
water valve to shut off completely, or may
extend the ll time beyond what your
Washer controls allow, causing your Washer
to turn off. A time limit is built into the
controls to prevent ooding in your home if
a hose becomes loose.
The water faucets must be within 4 feet
(122 cm) to the back of your Washer to
match the inlet hoses provided with your
Washer.
NOTE
Accessory inlet hoses are available in
various lengths up to 10 feet (275 cm) for
faucets that are further away from the back
of your washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible.
• Turn off faucets when the washer is not
in use.
• Periodically check that there is no
leakage from the water inlet hose
ttings.
WARNING
Check all connections at the water valve and
faucet for leaks
Drain facility
The recommended height of the standpipe
is 39 in (99 cm). The drain hose must be
routed through the drain hose clip to the
standpipe. The standpipe must be large
enough to accept the outside diameter of
the drain hose. The drain hose is attached to
the washer at the factory.
Flooring
For best performance, you must install
your washer on a solidly constructed oor.
Wood oors may need to be reinforced to
minimize vibration and/or unbalanced load
situations. Carpeting and soft tile surfaces
are contributing factors to vibration which
can cause your washer to move slightly
during the spin cycle.
Never install your washer on a platform or
weakly supported structure.
Location considerations
Do not install your washer in areas where
water may freeze, since your washer will
always retain some water in its water valve,
pump, and hose areas. Frozen water can
damage the belts, the pump, hoses, and
other components.
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18 English
Installation
Installation
Alcove or closet installation
Minimum clearances for closet and alcove
installations:
Sides
1 in /
25 mm
Closet
front
1 in /
25 mm
Rear
5.9 in /
150 mm
Top
21 in /
533 mm
If the washer and dryer are installed
together, the closet front must have at least
a 72 in² (465 cm²) unobstructed air opening.
Your washer alone does not require a
specic air opening.
Recessed area
A
B B
A
A
A 1 in (2.5 cm)
B 27.0 in (68.6 cm)
Side view - closet or conned area
A
B
C
D
E
A 21 in (53.3 cm)
B 1 in (2.5 cm)
C 29 7/16 in (74.4 cm)
D 5.9 in (15.0 cm)
E
Gap between end of water
valve and the wall
• Case 1. Assemble supply
hose after installing : Over
4 in (10 cm).
• Case 2. Assemble supply
hose before installing :
Over 3 in (8 cm).
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Installation
Required dimensions for Installation
CB
A
A 27.0 in (68.6 cm)
B 39.3 in (99.8 cm)
C 43.9 in (111.7 cm)
B
A
A 29.3 in (74.4 cm)
B 43.9 in (111.7 cm)
A
A 59.3 in (150.5 cm)
B
A
C
C
A* 48.0 in
2
(310.0 cm
2
)
B* 24.0 in
2
(155.0 cm
2
)
C 3.0 in (7.6 cm)
NOTE
* Required spacing
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20 English
Installation
Installation
Important note to installer
Please read the following instructions carefully before installing your washer.
These instructions should be retained for future reference.
We recommend you hire a professional to install this washer.
Installation ow chart
Removing the
shipping bolts
(Front loading
washers only)
Connecting the
water and drain
Adjusting the
leveling feet
Selecting a
location
Powering your
washing machine
Running a test cycle
Run RINSE + SPIN
with small amount of
laundry (about 4~5
towels) as a test cycle
Finishing the
installation
Does your washer
vibrate?
NO
YES
Check again before steps.
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English 21
Installation
Step-by-step installation
STEP 1 Selecting a location
NOTE
Before you install the washer, make sure the location:
• Has a hard, level surface without carpeting or ooring that may obstruct ventilation.
• Is away from direct sunlight.
• Has adequate ventilation.
• Is not exposed to freezing temperatures (temperatures under 32 °F or 0 °C).
• Is away from heat sources such as oil or gas.
• Has enough space so that the washer doesn’t rest on its power cord.
STEP 2 Connecting the water supply hose
B
A
CAUTION
Before installing the water supply hoses,
make sure there are rubber gaskets (B)
inside the couplings (A) at both ends of each
new water hose. Installing the water supply
hoses without rubber gaskets can cause
water leakage.
CAUTION
When you initially install the washer, be
sure to use new hoses. Failing to do so may
result in a water leakage or overow and
may damage your property.
CAUTION
Do not connect multiple water supply hoses
together to increase the length of the supply
hose. Hoses connected this way can leak
and the leakage can cause electrical shock. If
a hose is too short, replace the hose with a
longer, high pressure hose.
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22 English
Installation
Installation
1. Connect the ends of the water supply
hoses to the hot and cold faucets.
2. Tighten the ttings by hand until they
are snug, and then tighten them an
additional two-thirds of a turn with a
plier.
CAUTION
When you fasten the ttings, do not fasten
them too tightly or apply tape or sealant to
the faucets or water supply intakes. This can
damage the ttings.
NOTE
After you have connected the water supply
hoses to the faucets, ensure that they are
connected correctly by pulling the water
supply hoses downwards.
3. Place the unconnected ends of the hoses
into a bucket and open the faucets
connected to the two water supply hoses
for 10 or 15 seconds to remove any
foreign substances from the hoses. Close
the faucets before continuing.
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English 23
Installation
4. Connect the ends of the water supply
hoses to the water supply intake
connections at the back of the washer.
CAUTION
The water supply hose connected to the hot
faucet must be connected to the hot water
supply intake and the water hose connected
to the cold faucet must be connected to the
cold water supply intake.
5. Tighten the ttings by hand until they
are snug, and then tighten them an
additional two-thirds of a turn with a
plier.
NOTE
To ensure correct water usage, connect both
the hot and cold water faucets. If either or
both are not connected, the Cool (no ll) LED
will ash.
NOTE
If you do not want to use the hot water
supply hose, insert the water intake cap
into the hot water supply intake hole. In this
case, you must select the Cold for the water
temperature. If you select the Cold, all the
lamps for the water temperature options are
turned off.
CAUTION
Conrm that the water supply hoses are not
twisted or bent. If the hoses are twisted or
bent, the hoses can leak and cause electric
shock due to the water leakage.
6. Turn on the hot and cold water supplies
and check all the water supply intake
connections and the faucets for water
leaks.
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24 English
Installation
Installation
STEP 3 Connecting the drain hose
A
The end of the drain hose can be positioned
in three ways:
In a Wall standpipe or Floor standpipe
The height of end of standpipe must be no
lower than 39 in (99 cm) and no higher than
96 in (245 cm).
If drain pipe are built into the wall with
water valves (A), fasten the drain hose to
the water hose.
NOTE
• Make sure that the connection between
the drain hose and the standpipe is not
airtight.
In a laundry tub
The height of the tub must be no lower than
39 in (99 cm) and no higher than 96 in (245
cm).
Assemble the supplied Hose guide at the
end of the drain hose, and put the hanger on
laundry tub.
And fasten the drain hose to the leg of
laundry tub.
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English 25
Installation
*
A
NOTE
Connect the hose guide (A) within 3~5
in (7.6~12.7 cm)* from the end of the
drain hose. If the drain hose is extended
beyond the end of the hose guide, mold
or microorganisms could spread inside the
washer.
NOTE
The drain hose can be installed to a 96
in (245 cm) maximum, but the draining
capability can be reduced at this height.
It can cause the washer to have an odor
because of remaining water in the drain
system.
STEP 4 Leveling your washer
A
See if the washer is level by checking the
position of the tub:
1. Slide the washer into position.
2. Open the lid of the washer, and pour
the water into the tub to just below the
pulsator level.
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26 English
Installation
Installation
B C
3. If the washer is level, the pulsator (A) is
positioned at the center of the water as
shown in the gure.
If not, level your washer by turning
the front leveling feet clockwise or
counterclockwise as necessary.
NOTE
• Turn the front leveling feet clockwise
(B) to lower the washer, and
counterclockwise (C) to raise the washer.
• Number of leveling feet may differ
depending on the models.
STEP 5 Powering your washer
Plug the power cord into a 3-prong,
well grounded 120 volt 60 Hz approved
electrical outlet protected by a 15-amp fuse
or comparable circuit breaker.
Your washer is grounded through the third
prong of the power cord when plugged into
a three-prong grounded electrical outlet.
Test run
Make sure that you install your washer
correctly by running the RINSE + SPIN after
the installation is complete.
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English 27
Installation
STEP 6 Running a test cycle
Run a test cycle as follows to check if your washer is properly installed.
1. Load about 6 pounds of laundry into the tub.
2. Press POWER to turn on your washer.
3. Select RINSE + SPIN by turning the Cycle Selector.
4. Press START/PAUSE to start the test cycle.
5. The washer should not rock or vibrate excessively when water is supplied or when
washing or spinning, and should drain well during the spin cycle.
NOTE
If water leaks while water is being supplied or drained, check the water connections. Refer to
the “STEP 2 Connecting the water supply hose” section on page 21 for instructions.
NOTE
If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP
4 Leveling your washer” section on page 25 for instructions.
STEP 7 Run calibration (recommended)
Calibration ensures accurate weight detection by the washer. Make sure the tub is empty
before running calibration.
1. Press and hold Temp. and Power simultaneously.
2. Press Start/Pause to start calibration.
3. The tub rotates clockwise for approximately 2 minutes.
4. When complete, “0” appears on the display, and the washer turns off automatically.
NOTE
Run Calibration Mode periodically for more accurate weight detection.
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28 English
Operating instructions
Operating instructions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
Loading your washer
WA41A3***A*
WA40A3***A*
• Fill the tub with dry, unfolded clothes
evenly around in order to enhance
washing efciency and prevent excess
wear, or wrinkling of the load.
• For optimal washing performance, make
sure the laundry is piled up evenly.
• Wash delicate items such as bras, hosiery,
and other lingerie in the Delicates cycle
with similar lightweight items.
• When washing big bulky items or a
few smaller items that don’t ll the tub
completely – a rug, a pillow, stuffed toys,
or one or two sweaters, for example – add
a few towels to improve spin performance.
• Do not insert bulky items except for
Bedding in this cycle.
NOTE
During the spin cycle, the washer may add additional water to redistribute the clothes and
correct an imbalance inside the drum.
• When washing heavily soiled loads, do not overload your washer to ensure good cleaning
results.
CAUTION
• Inatable items may cause damage to the laundry or the machine during the wash or
drying process.
• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time.
Two different-sized blankets in the same load may compromise the drying performance
due to unbalanced loads.
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English 29
Operating instructions
To input a blanket
(WA41A3***A* models only)
Fold the blanket into the blanket-specic net
as shown, and then insert in the tub below
the plastic area of the tub.
CAUTION
Make sure the laundry is inserted completely.
• Any exposed part of the laundry may
cause damage to the machine or the
laundry itself, or a water leak.
• Do not overload the tub. Make sure no
part of the laundry is exposed outside of
the tub.
To add a forgotten item:
1. Press START/PAUSE to pause the washer.
2. Wait for the door to unlock automatically, and then open the door.
3. Add the item, close the door, and then press START/PAUSE. The cycle will resume.
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30 English
Operating instructions
Operating instructions
Getting started
1. Add liquid (or powder) detergent and additives (see the "Detergent use" section on page
36).
2. Load your washer.
3. Select the appropriate cycle and options for the load (see the "Washing a load of laundry"
section page 31).
4. Close the lid.
5. Press START/PAUSE.
6. The Wash Indicator illuminates.
7. The estimated cycle time will appear in the display.
The time may uctuate to indicate the time remaining in the cycle.
NOTE
The actual time required for a cycle may differ from the estimated time in the display
depending on the water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to ll, it will make a series of clicking noises to check the door
lock and do a quick drain.
NOTE
• When the cycle is complete, the Door Lock indicator will go out.
• Pressing POWER cancels the cycle and stops your washer.
• The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle.
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English 31
Washing a load of laundry
Washing a load of laundry
WARNING
To reduce the risk of re, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Control panel
01
02
06
03 04
05
01 Cycle Selector
Turn the Cycle Selector to select the desired cycle. The indicator by
the cycle name lights up.
02 Display
Provides instructions and diagnostics while keeping you updated on
the cycle status and time remaining.
03 Temp.
Press the button repeatedly to cycle through the different water
temperature options.
• Hot - Whites and heavily soiled, colorfast items.
• Warm - Colorfast items.
• Eco Warm - Moderately soiled, colorfast items; most wrinkle-free
items.
• Cool - Brightly colored, very lightly soiled items.
• Cold - Cold water with no warm water added.
NOTE
• If you select the Cold option, all the lamps for the water
temperature options are turned off.
• Extra Rinse: Change from spray rinse mode to deep rinse mode,
and rinse once again. Press and hold Temp. for 3 seconds.
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32 English
Washing a load of laundry
Washing a load of laundry
04 Water Level
The water level is Extra high. However, you can select the water level
manually by pressing this button.
Spin Only: This cycle runs a spin cycle only. Press and hold Water
Level for 3 seconds.
05 POWER
Press once to turn your washer on. Press again to turn your washer
off. If the washer is left on for more than 10 minutes without any
buttons being pressed, the power automatically turns off.
06 START/PAUSE Press to pause and restart cycles.
Cycle overview
Cycle Description
NORMAL
For most fabrics including cottons, linens, and normally soiled
garments.
HEAVY DUTY
For sturdy, colorfast fabrics and heavily soiled garments. We
propose to use this function only when washing lot of heavily
soiled garments.
DEEP WASH
Use more water in washing and rinsing.
Recommended to use this cycle when using fabric softener.
BEDDING /
WATERPROOF
For bulky and large items, such as comforters, blankets and
sheets. When washing comforters, use liquid detergent,
waterproof or water-resistant items.
CAUTION
※ Do not wash waterproof items and non-waterproof items
together.
※ Check the specication label on the fabric item and see if the
item is waterproof.
※ Use the BEDDING / WATERPROOF cycle for waterproof or
water-resistant items such as plastic mats, ski pants, raincoat
and comforters which hardly absorb water.
QUICK WASH For lightly soiled garments needed quickly.
DELICATES
For sheer fabrics, bras, lingerie, silks, and other handwash-only
fabrics. For best results, use liquid detergent.
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English 33
Washing a load of laundry
Cycle Description
RINSE + SPIN
Use for loads that need rinsing only or to add rinse-added
fabric softener to a load.
SELF CLEAN
Use to clean dirt and bacteria from the tub. Regular use (after
every 20 washes) is recommended.
Options
Child Lock
Child Lock disables the START/PAUSE button
while the washer is operating. This is to
prevent children from playing with the
washer.
Activating the Child Lock function
Press and hold the Temp. and Water Level
buttons simultaneously for approximately
3 seconds.
• Child Lock disables the START/PAUSE
button while the washer is operating.
• The Child Lock
Indicator
blinks.
Using the Child Lock function
If the lid is opened when the Child Lock
function is on, the Hot LED illuminates and
an alarm sounds.
• If the water level in the tub is above the
safe water level, the Hot light illuminates
on the LED display and the washing
machine starts to drain after 30 seconds.
• If the water level in the tub is above
the safe water level and the Child Lock
function is turned on while the door
is open, the Hot, Cool, Extra High, and
Low lights illuminate on the LED display
even if the power is turned off and the
washing machine starts to drain.
• If the power is off and the lid is opened
while the water level in the tub is above
the Reset water level, the Hot, Cool,
Extra High, and Low lights illuminate
on the LED display and the washing
machine starts to drain. When the
draining operation nishes, the power is
automatically turned off again.
• If you activate Child Lock while the
washing machine is running, the START/
PAUSE button will not work.
• After the compulsory drain, the Hot,
Cool, Extra High, and Low lights blink
at 1 second intervals and the product
enters the Hot, Cool, Extra High, and
Low light mode. (When the product is
in the the Hot, Cool, Extra High, and
Low light mode, only the POWER button
works.)
• To cancel the the Hot, Cool, Extra High,
and Low light mode, you need to turn
the power off and then on again.
• To cancel the Hot light mode, deactivate
the Child Lock function. To deactivate
the Child Lock function, press and hold
the Temp. and
Water Level buttons
simultaneously for at least 3 seconds.
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34 English
Washing a load of laundry
Washing a load of laundry
NOTE
Adding laundry when Child Lock is on
To add laundry, deactivate the Child Lock
function. To deactivate the Child Lock
function, press and hold Temp. and Water
Level simultaneously for at least 3 seconds.
See the “Pause Option” section on page 35
for additional details.
Deactivating the Child Lock function
Press and hold both Temp. and Water Level
simultaneously for approximately 3 seconds.
• When you deactivate the Child Lock
function, the Child Lock indicator is
turned off.
• The Child Lock function prevents
children or the inrm from accidently
operating the washer and injuring
themselves.
WARNING
If a child enters the washer, the child may
become trapped and suffocate.
CAUTION
• Once you have activated the Child Lock
function, it continues working even if
the power is turned off.
• Forcing the lid open can result in injury
or damage to the product.
NOTE
To add laundry after you have activated
the Child Lock function, you must rst
deactivate the Child Lock function.
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English 35
Washing a load of laundry
Washing clothes using the cycle selector
Your new washer makes washing clothes
easy, using Samsung’s “Fuzzy Control”
automatic control system. When you select
a wash program, the machine will set the
correct temperature, washing time, and
washing speed.
1. Press POWER.
2. Open the lid.
3. Load the articles of clothing one at a
time loosely into the drum, without
overlling it.
4. Add liquid (or powder) detergent,
softener, and/or bleach (if necessary) to
the appropriate compartments. See the
"Detergent use" section on page 36.
5. Close the lid.
6. Use the Cycle Selector to select the
appropriate cycle according to the type
of material: NORMAL, HEAVY DUTY,
DEEP WASH, BEDDING / WATERPROOF,
QUICK WASH, DELICATES, and
RINSE + SPIN. The relevant indicators
will illuminate on the control panel.
7. At this time, you can control the wash
temperature, the number of rinse cycles,
the spinning speed, and the delay time
by pressing the appropriate option
button.
8. Press START/PAUSE and the wash will
begin. The process indicator will light up
and the remaining time for the cycle will
appear in the display.
Pause Option
To remove or add laundry items, follow
these steps:
1. Press START/PAUSE to unlock the lid.
NOTE
The lid cannot be opened when the water is
too HOT.
2. Remove or add laundry items.
3. Close the lid, and then press START/
PAUSE to restart the wash.
NOTE
If you have Child Lock on, you must
deactivate it rst. See page 33.
When the cycle is nished:
After the total cycle has nished, the power
will turn off automatically.
1. Open the lid.
2. Remove laundry.
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36 English
Washing a load of laundry
Washing a load of laundry
ATC (Auto Temperature Control)
ATC is the control function that the
washer controls water temperature with
temperature sensor (thermistor).
NOTE
Because there are numerous water
temperatures depending on the customer’s
environments (cold areas, warm areas,
various water temperatures, settings of
heater temperature, etc.), ATC function in our
washer maintains the certain level of wash
temperature to output the best washing
performance at each cycle.
NOTE
If you select NORMAL cycle, this cycle is the
regulation and UL cycle. Since new washers
must reduce the amount of energy usage as
a rst priority, customers will notice more
cold water entering the washer. But, this is
normal, not a problem.
In those regulation cycles, Hot temperature
is similar to acceptable adult bath-water
temperature and warm temperature is
similar to comfortable swimming-pool water
temperature.
NOTE
If customers want to wash clothes in specic
water temperatures, customers should
choose a different cycle at each temperature
(Hot/Warm/Eco Warm/Cool).
Detergent use
For the best cleaning results, use a high
efciency detergent such as Tide HE, Wisk
HE, Cheer HE or Gain HE*. High efciency
detergents contain suds suppressors that
reduce or eliminate suds. When fewer
suds are produced, the load tumbles more
efciently and cleaning is maximized.
(* Brand names are trademarks of their
respective manufacturers.)
WARNING
For best results, use HE detergents only.
Do not use non-HE detergent, organic
detergent, natural detergent or HE
detergents with natural ingredients (such as
vinegar, baking soda).
NOTE
Reducing the amount of detergent
may reduce the quality of cleaning. It
is important to pre–treat stains, sort
carefully by color and soil level, and avoid
overloading.
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English 37
Washing a load of laundry
Features
To add detergent
NOTE
Never exceed the manufacturer’s recommendations when adding detergent.
WA41A3***A*
WA40A3***A*
1. Open the lid.
2. Load the recommended amount of liquid
or powder detergent into the tub.
3. Load the laundry and close the lid.
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38 English
Washing a load of laundry
Washing a load of laundry
Loading the Bleach compartment
B
CAUTION
Use the liquid chlorine bleach only.
1. Add chlorine bleach to the bleach
compartment (B).
DO NOT exceed the bleach compartment.
NOTE
• Avoid splashing or over–lling the
compartment.
• Never pour undiluted liquid chlorine
bleach directly onto the load or into the
tub. It is a powerful chemical and can
cause fabric damage, such as weakening
of the bers or color loss, if not used
properly.
• If you prefer to use color–safe, add it to
the appropriate detergent compartment.
DO NOT pour color–safe bleach into the
Bleach compartment.
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English 39
Washing a load of laundry
Loading the fabric softener compartment (WA40A3***A* models only)
A
1. Pour the recommended amount of
liquid fabric softener into the softener
compartment (A).
2. Pour warm water into the softener
compartment (A) to dilute fabric
softener. Do not exceed the MAX line.
NOTE
• Not diluting fabric softener with water
may cause clogging.
• Select DEEP WASH if you are using
fabric softener.
3. Softener is dispensed automatically into
the tub at the proper time during the
rinse cycle.
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40 English
Maintaining your washer
Maintaining your washer
WARNING
Certain internal parts are intentionally not grounded and may present a risk electric shock
only during servicing. Service personnel – Do not contact the following parts while the
appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
Cleaning the exterior
1. Turn off the water faucets after nishing
the day’s washing.
This will shut off the water supply to
your washer and prevent the unlikely
possibility of damage from escaping
water. Leave the lid open to allow the
inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent,
bleach or other spills as they occur.
3. Clean the following as recommended:
Control Panel – Clean with a soft, damp
cloth. Do not use abrasive powders or
cleaning pads. Do not spray cleaners
directly on the panel.
Cleaning the interior
Clean the interior of your washer
periodically to remove any dirt, soil, odor,
mold, mildew, or bacterial residue that
may remain in your washer as a result of
washing clothes.
Failure to follow these instructions may
result in unpleasant conditions, including
odors and/or permanent stains on your
washer or laundry.
Hard water deposits may be removed, if
needed. Use cleaners labeled “Washer safe”.
Storing your washer
Washers can be damaged if water is
not removed from hoses and internal
components before storage.
Prepare your washer for storage as follows:
1. Select the Quick Wash cycle and add
bleach to the bleach compartment. Run
your washer through the cycle without
a load.
2. Turn the water faucets off and
disconnect the inlet hoses.
3. Unplug your washer from the electrical
outlet and leave your washer lid open to
let air circulate inside the drum.
If your washer has been stored in
below–freezing temperatures, allow time
for any leftover water in your washer to
thaw out before use.
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English 41
Maintaining your washer
Preserving the top cover and the front frame
Do not place any heavy or sharp objects or
a detergent box on the washer. They can
scratch or damage the top cover of the unit.
NOTE
S
ince the entire washer has a high-gloss
nish, the surface can be scratched or
damaged.
Avoid scratching or damaging the surface
when u
sing the washer.
Cleaning the softener compartment
1. Pour warm water of 1 US gallon
(3.85 liters) into the softener
compartment.
2. Wipe the top of the softener
compartment with a soft cloth.
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42 English
Maintaining your washer
Maintaining your washer
Cleaning mesh lter
Clean the mesh lter of the water hose once or twice a year.
1. Turn off the washer, and then unplug the
power cord.
2. Close the faucet.
3. Loosen and disconnect the water hose
from the back of the washer. Cover the
hose with a cloth to prevent water from
gushing out.
4. Use pliers to pull out the mesh lter from
the inlet valve.
5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh lter completely in a
shaded area.
7. Reinsert the mesh lter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open t
he faucet.
NOTE
If the mesh lter is clogged, the “Cool” LED ashes on the washer’s display screen.
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English 43
Maintaining your washer
Self Clean
Certain usage and environmental conditions may result in some residue build-up or odor in the
washer tub. To prevent this build-up of residue or odor causing bacteria and keep your washer
tub fresh and clean, perform the SELF CLEAN cycle at least once a month or every 20 cycles.
Perform the recommended procedure below when using the SELF CLEAN cycle.
1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the
tub during the SELF CLEAN cycle may be damaged.
2. Press POWER.
3. Turn the Cycle Selector to SELF CLEAN.
4. Press START/PAUSE. SELF CLEAN begins.
NOTE
• The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot be
changed.
• In the case where residue is present in the washer tub, add 1 cup (8 .oz, 240 ml) of liquid
chlorine bleach to the bleach compartment before you start the SELF CLEAN cycle. Do not
use or mix any other detergent or chemicals during the SELF CLEAN cycle.
• If necessary, run a RINSE+SPIN Cycle after the SELF CLEAN cycle has completed to help
remove any remaining residue.
CAUTION
• Check the washer tub before using the SELF CLEAN cycle. Remove any remaining water
in the tub by running a Spin Only cycle prior to starting the SELF CLEAN cycle.
• If there is chlorine bleach left in the washer tub for an extended period of time, rust can
occur.
SELF CLEAN reminder
• After 20 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle
LED will blink on the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles
before turning off. The next reminder will not appear until another 20 cycles have been
completed.
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44 English
Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washer, rst check the table below and try the
suggestions.
Problem Action
Does not turn on.
• Make sure you use rated power for the product.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
Does not start.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap START/PAUSE to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to ll, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• Was the door opened during the spinning cycle? Close the
door, and press or tap START/PAUSE to resume.
• The machine enters Standby or is in a soaking cycle. Please
wait.
• Check the fuse or reset the circuit breaker
Water is not supplied.
• Make sure you press or tap START/PAUSE after selecting the
water supply.
• Make sure the water taps are open.
• Is the lter net at the water supply hose connector clogged?
Clean the lter net by brushing with a toothbrush.
• Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
• Straighten the water supply hoses.
• Open and close the door, then press or tap START/PAUSE.
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
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English 45
Troubleshooting
Problem Action
Vibrates excessively
or makes noise.
• Make sure the washing machine is set on a level oor. If the
oor is not level, use the levelling feet to adjust the washing
machine.
• Make sure the washing machine is not contacting any other
object.
• Make sure the laundry load is balanced.
• Make sure the laundry is spread evenly in the washing
machine. Spread out the laundry evenly and start again.
• Make sure the space around the washing machine is free of
objects.
• Humming is produced normally during operation.
• Objects such as coins can cause noise. Remove these objects
from the washing machine after washing is complete.
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and press or tap START/PAUSE to start the
washing machine. For your safety, the washing machine will
not spin unless the door is closed.
• Before the washing machine starts to ll, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
• Make sure the inlet hose screens at the taps are not clogged.
Periodically clean the screens.
• This problem occurs temporarily due to low voltages, and will
be solved when power recovers.
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46 English
Troubleshooting
Troubleshooting
Problem Action
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps.
Flush water lines.
• Disconnect the hoses and clean the screens. The hose lter
screens may be clogged.
• While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine lls, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Door (Lid) locked or
will not open.
• While the washing machine is operating, press or tap START/
PAUSE to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
Does not drain and/
or spin.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain
models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and press or tap START/PAUSE. For your
safety, the washing machine will not spin unless the door is
closed.
Load is wet at the end
of the cycle.
• Use the High or Extra High spin speed. (Applicable model
only)
• Use high efciency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
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English 47
Troubleshooting
Problem Action
Leaks water.
• Make sure all hose connections are tight.
• Make sure the water supply hose's rubber packing is in the
correct position. Screw tightly again.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
• Make sure the water supply hose is not kinked.
• If the water supply is too strong, water may leak. Close the
water tap a little.
• Make sure water is not leaking from the water tap. If so,
repair the water tap.
Excessive suds.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
The spin basket or
drain/supply hose is
frozen.
• Use warm water to disconnect the water supply hose and
drain hose. Soak them in warm water.
• Fill the spin basket with warm water, and then wait for about
10 minutes.
• Put a hot towel on the drain hose connector.
• Reconnect the water supply hose and drain hose, and check if
water is supplied properly.
Water drains out
immediately.
• Make sure the drain hose is not clogged, and is hung over the
drain hose hook. Fill the spin basket halfway with water, and
try spinning again.
• Lift the end of the drain hose to prevent water from draining.
Fill the spin basket halfway with water, and then run spinning
after releasing the drain hose.
• Make sure the drain hose is installed correctly. See the
installation section of this user manual and adjust the position
of the drain hose as instructed.
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48 English
Troubleshooting
Troubleshooting
Problem Action
Stains on clothes.
• Select an appropriate cycle for the laundry. Use the Heavy
Duty cycle for stained clothes.
• Apply a recommended amount of detergent as instructed by
the detergent manufacturer.
• Clean the magic lter (if it comes with your washer) on a
regular basis.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Dry the washing machine interior after a cycle has nished.
If a problem persists, contact a local Samsung service center.
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English 49
Troubleshooting
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No Code Meaning
1
Hot LED
Flashes
Lid is open when washer is running.
• Close the lid tightly and restart the cycle.
• If the information code remains, contact a customer service
center.
2
Warm LED
Flashes
Communication error between SUB PBA and MAIN PBA.
• If the information code remains, contact a customer service
center.
3
Eco Warm
LED Flashes
A button is not working properly.
• If the information code remains, contact a customer service
center.
4
Cool LED
Flashes
The Water Level sensor is not working properly.
NOTE
When the Cool LED is ashing, the washer drains for 3 minutes.
During this time, the POWER button is inoperative.
• If the information code remains, contact a customer service
center.
5
Extra High
LED Flashes
Your Washer has tried to ll but was unsuccessful.
NOTE
When the Extra High LED is ashing, the washer drains for 3
minutes. During this time, the POWER button is inoperative.
• Make sure the water faucets are open all the way. Check for
kinked hoses.
• Check the inlet screens on the ll hoses.
• If you use a Flood Safety Device, remove the device and
connect the water hoses directly to the unit.
Check if the hot water supply hose is connected.
• You must connect the hot water supply hose because hot
water is supplied by the Auto Temperature Control (A.T.C.)
function.
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50 English
Troubleshooting
Troubleshooting
No Code Meaning
6
High LED
Flashes
Your Washer has tried to ll but has not reached the proper
water level.
NOTE
When the High LED is ashing, the washer drains for 3 minutes.
During this time, the POWER button is inoperative.
• If the information code remains, contact a customer service
center.
7
Mid LED
Flashes
A fault is detected in the water level sensor.
If the information code remains, contact a customer service
center.
8
Low LED
Flashes
Your washer is not draining. It can also mean that the unit
senses a small clog while draining.
• Do the following:
1. Turn off the unit and turn it on again.
2. Select only the Spin Only.
3. Press the START/PAUSE to drain the water. If it still does not
drain, contact a customer service center.
9
Hot & Warm
LEDs ash
Unbalanced load prevented your Washer from spinning.
• Redistribute the load, and then press the START/PAUSE
button.
10
Hot & Cool
LEDs ash
Motor not running properly.
• Restart the cycle by presssing the START/PAUSE button.
• If the information code remains, contact a customer service
center.
11
Hot & Cool
LEDs ash
Mems sensor is not working properly.
• If the information code remains, contact a customer service
center.
12
Hot & Extra
High LEDs
ash
Door lock is not working properly.
• Close the lid tightly and restart the cycle.
• If the information code remains, contact a customer service
center.
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English 51
Troubleshooting
No Code Meaning
13
Hot & High
LEDs ash
Door lock is not working properly.
• Close the lid tightly and restart the cycle.
• If the information code remains, contact a customer service
center.
14
Hot & Mid
LEDs ash
Thermistor is not working properly.
• If the information code remains, contact a customer service
center.
15
Hot & Low
LEDs ash
The temperature of the supplied water is so high.
• Ensure that the cold water tap and the hot water tap are
connected correctly.
• If the information code remains, contact a customer service
center.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).
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52 English
Specications
Specications
Fabric care chart
The following symbols provide garment care
direction. The clothing care labels include
symbols for drying, bleaching, drying and
ironing, or dry cleaning when necessary. The
use of symbols ensures consistency among
garment manufacturers of domestic and
imported items. Follow care label directions
to optimize garment life and reduce
laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot
Warm
Cold
NOTE
This represents appropriate wash water
temperatures for various items. The
temperature range for Hot is 105° - 125 °F
/ 41° - 52 °C, for Warm 85° - 105 °F /
29° - 41 °C and for Cold 60° - 85 °F / 16°
- 29 °C. (Wash water temperature must be
a minimum of 60 °F / 16 °C for detergent
activation and effective cleaning.)
The clothes washer can not ensure
these temperatures because the actual
temperature of the water entering your
washer depends on water heater settings
and regional water supply temperatures. For
example, cold water entering the home in
the northern states during winter may be
40 °F / 4 °C which is too cold for effective
cleaning. In this situation, you will need to
adjust the water temperature by selecting
a warm setting, adding some hot water to
the MAX FILL line, or using your Washer’s
heating option, if available.
Bleach
Any bleach (when needed)
Only non-chlorine (color-safe)
bleach (when needed)
Tumble dry
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Special instructions
Line dry/Hang to dry
Drip dry
Dry at
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English 53
Specications
Heat setting
High
Medium
Low
Any heat
No heat / Air
Iron dry or steam temperatures
High
Medium
Low
Warning symbols for laundering
Do not wash
Do not wring
Do not bleach
Do not tumble dry
No steam (added to iron)
Do not iron
Dry-clean
Dry-clean
Do not dry-clean
Line dry / Hang to dry
Drip dry
Dry at
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54 English
Specications
Specications
Helping the environment
• Your washer is manufactured from
recyclable materials. If you decide to
dispose of it, please observe local waste
disposal regulations. Cut off the power
cord so that the appliance cannot be
connected to a power source. Remove
the lid so that animals and small children
cannot get trapped inside the appliance.
• Do not exceed the detergent quantities
recommended in the detergent
manufacturers’ instructions.
• Use stain removal products and bleaches
before the wash cycle only when
necessary.
• Save water and electricity by only
washing full loads (the exact amount
depends upon the program used).
Declaration of conformity
This appliance complies with UL2157.
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English 55
Specications
Specication sheet
C
DB
A
Type Top loading washer
Model name
WA40A3***A*
WA41A3***A*
Dimensions
(inches (cm))
A. Height 43.9 (111.7)
B. Width 27.0 (68.6)
C. Height with lid open 59.3 (150.5)
D. Depth 29.3 (74.4)
Water pressure (psi (kPa)) 20 - 116 (137 - 800)
NET weight (kg (lb)) 58.0 (127.9)
Spin revolution 700 rpm
Heater rating
Washing
120 V
700 W
Spin 400 W
Drain 80 W
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56 English
Specications
Specications
Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting Temp. Water Level
: factory setting H: Hot EH: Extra High
: can be selected W: Warm H: High
EW: Eco Warm M: Mid
C: Cool L: Low
CD: Cold AL: Auto Level
Cycle
Functions Option
Temp. Water Level
Extra Rinse Spin Only
HWEWCCDEHHM LAL
NORMAL
HEAVY DUTY
DEEP WASH
BEDDING / WATERPROOF
QUICK WASH
DELICATES
RINSE + SPIN
SELF CLEAN
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English 57
LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF
PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer
purchaser, is warranted by SAMSUNG against manufacturing defects in materials or
workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Five (5) years washing motor part (Part Only).
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
SAMSUNG at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of SAMSUNG authorized servicers within
the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at
its option, to provide transportation of the product to and from an authorized service center.
If the product is located in an area where service by a SAMSUNG authorized servicer is not
available, you may be responsible for a trip charge or required to bring the product to a
SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase
price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned
parts in repairing a product, or replace the product with a new or reconditioned product.
Replacement parts and products are warranted for the remaining portion of the original
product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products
are the property of SAMSUNG and you must return them to SAMSUNG.
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58 English
LIMITED WARRANTY (U.S.A.)
This limited warranty covers manufacturing defects in materials or workmanship encountered
in normal household, noncommercial use of this product and shall not cover the following:
damage that occurs in shipment, delivery, installation, and uses for which this product was
not intended; damage caused by unauthorized modication or alteration of the product;
product where the original factory serial numbers have been removed, defaced, changed
in any way, or cannot be readily determined; cosmetic damage including scratches, dents,
chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest
infestations, accident, re, oods, or other acts of nature or God; damage caused by use of
equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by
incorrect electrical line current, voltage, uctuations and surges; damage caused by failure
to operate and maintain the product according to instructions; in-home instruction on how
to use your product; and service to correct installation not in accordance with electrical or
plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses,
or water inlet hoses). The cost of repair or replacement under these excluded circumstances
shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below for
assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specic rights, and you may also have other rights, which vary from state to state.
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English 59
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED
WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR
RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives
you specic rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, rm, or corporation with respect to this
product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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60 English
Warranty (CANADA)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer
purchaser, is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for a limited warranty period of:
One (1) year part and labor.
This limited warranty begins on the original date of purchase, and is valid only on products
purchased and used in the Canada. To receive warranty service, the purchaser must contact
SAMSUNG for problem determination and service procedures. Warranty service can only be
performed by a SAMSUNG authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service
center. SAMSUNG will provide in-home service during the warranty period at no charge,
subject to availability within the Canada. In-home service is not available in all areas.
To receive in-home service, product must be unobstructed and accessible to the service
agent. If service is not available, SAMSUNG may elect to provide transportation of the
product to and from an authorized service center.
SAMSUNG will repair, replace, or refund this product at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be defective during
the limited warranty period specied above. All replaced parts and products become the
property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products
assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited
warranty covers manufacturing defects in materials and workmanship encountered in
normal, noncommercial use of this product and shall not apply to the following: damage that
occurs in shipment; delivery and installation; applications and uses for which this product
was not intended; altered product or serial numbers; cosmetic damage or exterior nish;
accidents, abuse, neglect, re, water, lightning, or other acts of nature or God; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations,
repairs, external wiring or connectors not supplied or authorized by SAMSUNG that damage
this product or result in service problems; incorrect electrical line voltage, uctuations and
surges; customer adjustments and failure to follow operating instructions, maintenance and
environmental instructions that are covered and prescribed in the instruction book; product
removal and reinstallation; problems caused by pest infestations.
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English 61
This limited warranty does not cover problems resulting from incorrect electric current,
voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions,
or xing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation
of the product.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER
EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS
FOR A PARTICULAR PURPOSE.
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY
ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN
THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY
AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO
USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specic rights, and you may also
have other rights, which vary from province to province.
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62 English
Warranty (CANADA)
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Visits by a Service Engineer to explain functions, maintenance or installation is not
covered by warranty.
Please contact your Samsung call agent for help with any of these issues.
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QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-SAMSUNG(726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DC68-03850F-00
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