DURASTAR DRAS09F2A Low GWP Floor-Mounted Mini-Splits User Manual

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FPO

TIP

Capture relevant information about your Durastar mini-split equipment before it is

installed and write it above for future reference.

Model Number:

Serial Number:

Purchase Date:

Installing Contractor Company Name:

OWNER'S MANUAL

FLOOR CONSOLE INDOOR UNIT

DRAS09F2A, DRAS12F2A, DRAS16F2A

R-454B, 208/230V, 1ph 60HZ

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TABLE OF CONTENTS

TABLE OF CONTENTS ......................................................................................................... 2

INTRODUCTION ....................................................................................................................... 3

SYMBOLS USED IN THIS MANUAL ................................................................................ 3

IMPORTANT SAFETY PRECAUTIONS ......................................................................... 4

FCC COMPLIANCE STATEMENT .................................................................................... 15

ACCESSORIES ......................................................................................................................... 16

HANDLING THE REMOTE CONTROLLER ................................................................ 16

OPERATING TEMPERATURES ........................................................................................17

PARTS IDENTIFICATION .................................................................................................... 18

REMOTE CONTROL .............................................................................................................. 19

REMOTE CONTROL SCREEN INDICATORS ............................................................ 20

OPERATING MODES ............................................................................................................ 21

ADVANCED BUTTONS AND FEATURES ..................................................................22

LOUVERED AIR FLOW ........................................................................................................ 26

LED DISPLAY INDICATORS .............................................................................................. 28

MANUAL OPERATION (USE WITHOUT REMOTE) ..............................................28

CARE AND MAINTENANCE ..............................................................................................29

TROUBLESHOOTING ...........................................................................................................32

LIMITED WARRANTY - PARTS........................................................................................36

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INTRODUCTION

To better serve you, please do the following before contacting customer service:

• If you received a damaged product, immediately contact the retailer or dealer that sold you the

product.

• Read and follow this manual carefully to help you use and maintain your air handler.

• Read the troubleshooting section of this manual as it will help you diagnose and solve common

issues.

• Visit us on the web at www.durastar.com to download product guides and up-to-date

information.

• If you need warranty service, our friendly customer service representatives are available via

email at [email protected] or by telephone at 1-888-320-0706.

WARNING: The warning symbol indicates personal injury or loss of life is possible. Extra

care and precautions should be taken to ensure the user's safety.

CAUTION: The caution symbol indicates property damage or other serious

consequences could occur.

NOTE: The pencil indicates any manufacturer notes relating to surrounding content.

These may include further clariﬁcations or call-outs.

TIP: A light bulb symbol indicates suggested manufacturer tips for the user to get the

most out of the Durastar equipment and to accommodate the best user experience.

SYMBOLS USED IN THIS MANUAL

WARNING:

RISK OF FIRE DUE TO FLAMMABLE

MATERIALS

Follow handling instructions carefully

in compliance with national regulations.

Explanation of symbols displayed on the unit

CAUTION

This symbol shows that the operation manual should be read carefully.

CAUTION

This symbol shows that a service personnel should be handling this equipment

with reference to the installation manual.

CAUTION

This symbol shows that information is available such as the operating

manual or installation manual.

R-454B

A2L

Refrigerant

Safety Group

A2L

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IMPORTANT SAFETY PRECAUTIONS

Improper handling can cause serious damage or injury. Please read the following safety

information in its entirety.

Operation, Cleaning, and Maintenance Safety Precautions

• Children and people with reduced physical, sensory, or mental capabilities, or lack of

experience and knowledge, should only use, clean, or maintain this air conditioner if they

are given supervision or instructions concerning use of the air conditioner in a safe way and

understand the hazards involved. Children should not play with the air conditioner.

• Maintenance or repair must be performed by qualiﬁed professionals. Otherwise, you may

experience personal injury or damage to the air conditioner and surrounding property.

• Disconnect the power supply by turning it off at the circuit breaker when cleaning, maintaining,

or repairing the air conditioner. Otherwise, you could risk electric shock.

• When turning the unit on or off via the emergency operation switch, press the switch with an

insulated object other than metal.

• If the below problems occur, please turn off the air conditioner and disconnect power at the

circuit breaker immediately. Then contact your dealer or a qualiﬁed professional for service.

- The power cord is overheating or damaged.

- There is an abnormal sound during operation.

- The circuit breaker trips frequently.

- The air conditioner gives off a burning smell.

- The indoor unit is leaking.

• Do not block the air outlet or air inlet. This could cause a malfunction.

• Never stick ﬁngers or any other body parts into the air conditioner openings. The internal fan

may be rotating at high speeds, and may result in injury.

• Do not spill water on the remote control as this can permanently damage the remote.

• Do not spray water on the indoor unit. This could cause electric shock or a unit malfunction.

• Do not clean the air conditioner with excessive amounts of water.

• Do not clean the air conditioner with combustible cleaning agents; they can cause ﬁre or

deformation.

• After removing the ﬁlter, do not touch the ﬁns in order to avoid injury.

• Do not use ﬁre or a hair dryer to dry the ﬁlter. This could cause a deformation or ﬁre hazard.

• Do not step on the top panel of the unit, or put heavy objects on the top panel. This could

cause damage or personal injury.

• Do not use ﬂammable materials such as hair spray, lacquer, or paint near the air conditioner as

they may catch ﬁre.

• Do not operate the air conditioner in places near combustible gases. Emitted gases may

collect around the air conditioner and cause an explosion.

• Do not operate your air conditioner in a wet room such as a bathroom or laundry room. Too

much exposure to water can cause electrical components to short circuit.

• If the air conditioner is used together with burners or other heating devices, thoroughly

ventilate the room to avoid oxygen deﬁciency.

WARNING

Turn off the air conditioner and disconnect the power before installing, cleaning, or

repairing the air conditioner. Failure to do so can cause electric shock.

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Electrical Safety

• Do not modify the length of the power supply cord or use an extension cord to power the unit.

• If the supply cord is damaged, it must be replaced by the manufacturer, a service agent, or a

similarly qualiﬁed person in order to avoid a safety hazard.

• Keep power plug clean. Remove any dust or grime that accumulates on or around the plug.

Dirty plugs can cause ﬁre or electric shock.

• Do not pull power cord to unplug unit. Hold the plug ﬁrmly and pull it from the outlet. Pulling

directly on the cord can damage it, which can lead to ﬁre or electric shock.

• Do not share the electrical outlet with other appliances. Improper or insufﬁcient power supply

can cause ﬁre or electrical shock.

• The product must be properly grounded at the time of installation, or electrical shock may

occur.

• For all electrical work, follow all local and national wiring standards and regulations. Connect

cables tightly, and clamp them securely to prevent external forces from damaging the

terminal. Improper electrical connections can overheat and cause ﬁre, and may also cause

shock. All electrical connections must be made according to the Electrical Connection

Diagram located on the panels of the indoor and outdoor units.

• All wiring must be properly arranged to ensure that the control board cover can close properly.

If the control board cover is not closed properly, it can lead to corrosion and cause the

connection points on the terminal to heat up, catch ﬁre, or cause electrical shock.

• If connecting power to ﬁxed wiring, an all-pole disconnection device which has at least 3mm

clearances in all poles, and have a leakage current that may exceed 10mA, the residual

current device(RCD) having a rated residual operating current not exceeding 30mA, and

disconnection must be incorporated in the ﬁxed wiring in accordance with the wiring rules.

• The air conditioner’s circuit board (PCB) is designed with a fuse to provide over-current

protection. The speciﬁcations of the fuse are printed on the circuit board.

Installation Safety

• Installation must be performed by an authorized dealer or specialist. Improper installation

can cause water leakage, electrical shock, or ﬁre. (In North America, installation must be

performed in accordance with NEC and CEC requirements by authorized personnel only.)

• Installation must be performed according to the installation instructions. Improper installation

can cause water leakage, electrical shock, or ﬁre.

• This air conditioner shall be installed in accordance with national and local wiring regulations.

• Contact an authorized service technician for repair or maintenance of this unit.

• Only use the included accessories, parts, and speciﬁed parts for installation. Using non-

standard parts can cause water leakage, electrical shock, ﬁre, and can cause the unit to fail.

• Install the unit in a ﬁrm location that can support the unit’s weight. If the chosen location

cannot support the unit’s weight, or the installation is not done properly, the unit may fall and

cause serious injury and damage.

• Install drainage piping according to the instructions in the installation manual. Improper

drainage may cause water damage to your home and property.

• For units that have an auxiliary electric heater, do not install the unit within 3 feet (1 meter) of

any combustible materials.

• Do not install the unit in a location that may be exposed to combustible gas leaks. If

combustible gas accumulates around the unit, it may cause a ﬁre.

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• Do not turn on the power until all work has been completed.

• When moving or relocating the air conditioner, consult experienced service technicians for

disconnection and re-installation of the unit.

• Be careful when opening or closing valves below freezing temperatures. Refrigerant may spurt

out from the gap between the valve stem and the valve body, resulting in injuries.

WARNING: REFRIGERANT SAFETY (A2L)

• Do not use means to accelerate the defrosting process or to clean the unit, other

than those recommended by the manufacturer.

• The appliance shall be stored in a room without continuously operating ignition

sources (for example: open flames, an operating gas appliance or an operating

electric heater).

• Do not pierce or burn.

• Be aware that flammable refrigerants may not contain an odor.

• Compliance with national refrigerant regulations shall be observed.

1. Installation (Where Refrigerant Pipes Are Allowed)

• Any person who is involved with working on or breaking into a refrigerant circuit should hold a

current valid certiﬁcate from an industry-accredited assessment authority, which authorizes

their competence to handle refrigerants safely in accordance with an industry recognized

assessment speciﬁcation.

• Maintenance and repair requiring the assistance of other skilled personnel shall be carried out

under the supervision of the person competent in the use of ﬂammable refrigerants.

• That the installation of pipe-work shall be kept to a minimum.

• That pipe-work shall be protected from physical damage.

• Where refrigerant pipes shall be compliance with national gas regulations.

• That mechanical connections shall be accessible for maintenance purposes.

• Be more careful that foreign matter(oil, water,etc) does not enter the piping. Also, when

storing the piping, securely seal the opening by pinching, taping, etc.

• All working procedure that affects safety means shall only be carried by competent persons.

• Appliance shall be stored in a well ventilated area where the room size corresponds to the

room area as speciﬁc for operation.

• Joints shall be tested with detection equipment with a capability of 0.18 oz (5 g) per year of

refrigerant or better, with the equipment in standstill and under operation or under a pressure

of at least these standstill or operation conditions after installation. Detachable joints shall

NOT be used in the indoor side of the unit (brazed, welded joint could be used).

• In cases that require mechanical ventilation, ventilation openings shall be kept clear of

obstruction.

LEAK DETECTION SYSTEM installed. Unit must be powered except for service. For the unit with

refrigerant sensor, when the refrigerant sensor detects refrigerant leakage, the indoor unit will

display a error code and emit a buzzing sound, the compressor of outdoor unit will immediately

stop, and the indoor fan will start running. The service life of the refrigerant sensor is 15 years.

When the refrigerant sensor malfunctions, the indoor unit will display the error code “FHCC”. The

refrigerant sensor can not be repaired and can only be replaced by the manufacturer. It shall only

be replaced with the sensor speciﬁed by the manufacturer.

A2L REFRIGERANT SAFETY PRECAUTIONS

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2. Because a FLAMMABLE REFRIGERANT is used, the requirements for installation

space of appliance and/or ventilation requirements are determined according to:

• the mass charge amount(M) used in the appliance,

• the installation location,

• the type of ventilation of the location or of the appliance.

• piping material, pipe routing, and installation shall include protection from physical damage

in operation and service, and be in compliance with national and local codes and standards,

such as ASHRAE 15, IAPMO Uniform Mechanical Code, ICC International Mechanical Code, or

CSA B52. All ﬁeld joints shall be accessible for inspection prior to being covered or enclosed.

• that protection devices, piping, and ﬁttings shall be protected as far as possible against

adverse environmental effects, for example, the danger of water collecting and freezing in

relief pipes or the accumulation of dirt and debris;

• that piping in refrigeration systems shall be so designed and installed to minimize the

likelihood of hydraulic shock damaging the system;

• that steel pipes and components shall be protected against corrosion with a rustproof coating

before applying any insulation;

• that precautions shall be taken to avoid excessive vibration or pulsation;

• the minimum ﬂoor area of the room shall be mentioned in the form of a table or a single ﬁgure

without reference to a formula;

• After completion of ﬁeld piping for split systems, the ﬁeld pipework shall be pressure tested

with OXYGEN-FREE NITROGEN (OFN) and then vacuum tested prior to refrigerant charging,

according to the following requirements:

1. Pressure test the refrigerant piping to 500 PSI.

2. The test pressure after removal of pressure source shall be maintained for at least 1 hour

with no decrease of pressure indicated by the test gauge, with test gauge resolution not

exceeding 5% of the test pressure.

3. During the evacuation test, after achieving a vacuum level speciﬁed in the manual or less,

the refrigeration system shall be isolated from the vacuum pump and the pressure shall

not rise above 1500 microns within 10 min. The vacuum pressure level shall be speciﬁed in

the manual, and shall be the lessor of 500 microns or the value required for compliance

with national and local codes and standards, which may vary between residential,

commercial,and industrial buildings.

• Field-made refrigerant joints indoors shall be tightness tested according to the following

requirements: The test method shall have a sensitivity of 0.18 oz (5 g) per year of refrigerant or

better under a pressure of at least 125% of the maximum allowable pressure. No leak shall be

detected.

3 . Qualiﬁcations Of Workers

Any maintenance, service and repair operations must be performed by qualiﬁed personnel.

Any working procedure that impacts safety must be performed only by qualiﬁed individuals

who have completed the necessary training and obtained certiﬁcation to demonstrate their

competence. The training of these procedures is carried out by national training organizations

or manufacturers that are accredited to teach the relevant national competency standards that

may be set in legislation. All training shall follow the ANNEX HH requirements of UL 60335-2-40

4th Edition.

Examples for such working procedures are:

• breaking into the refrigerating circuit;

• opening of sealed components;

• opening of ventilated enclosures.

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4. Checks To The Area

Prior to beginning work on systems containing ﬂammable refrigerants, safety checks are

necessary to ensure that the risk of ignition is minimized. For repair to the refrigerating system,

the following precautions shall be complied with prior to conducting work on the system.

5. Work Procedure

Works shall be undertaken under a controlled procedure so as to minimize the risk of a ﬂammable

gas or vapor being present while the work is being performed.

6. General Work Area

All maintenance staff and others working in the local area shall be instructed on the nature of

work being carried out. Working in conﬁned spaces shall be avoided.

7. Checking For Presence Of Refrigerant

The area shall be checked with an appropriate refrigerant detector prior to and during work,

to ensure the technician is aware of potentially ﬂammable atmospheres. Ensure that the leak

detection equipment being used is suitable for use with ﬂammable refrigerants, i.e. no sparking,

adequately sealed or intrinsically safe.

8. Presence Of Fire Extinguisher

If any hot work is to be conducted on the refrigeration equipment or any associated parts,

appropriate ﬁre extinguishing equipment shall be available to hand. Have a dry power or CO2 ﬁre

extinguisher adjacent to the charging area.

9. No Ignition Sources

No person carrying out work in relation to a REFRIGERATING SYSTEM which involves exposing

any pipe work shall use any sources of ignition in such a manner that it may lead to the risk of ﬁre

or explosion. All possible ignition sources, including cigarette smoking, should be kept sufﬁciently

far away from the site of installation, repairing, removing and disposal, during which refrigerant

can possibly be released to the surrounding space. Prior to work taking place, the area around

the equipment is to be surveyed to make sure that there are no ﬂammable hazards or ignition

risks.

“No Smoking” signs shall be displayed.

10. Ventilated Area

Ensure that the area is in the open or that it is adequately ventilated before breaking into the

system or conducting any work that could produce ignition. Keep ventilation openings clear of

obstruction. Ventilation continue during the period that the work is carried out. Proper ventilation

should safely disperse any released refrigerant and preferably expel it externally into the

atmosphere.

11. Checks To The Refrigeration Equipment

Where electrical components are being changed, they shall be ﬁt for the purpose and to the

correct speciﬁcation. At all times the manufacturer’s maintenance and service guidelines shall be

followed. If in doubt consult the manufacturer’s technical department for assistance. The following

checks shall be applied to installations using FLAMMABLE REFRIGERANTS:

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• the actual refrigerant charge is in accordance with the room size within which the refrigerant

containing parts are installed;

• the ventilation machinery and outlets are operating adequately and are not obstructed;

• if an indirect refrigerating circuit is being used, the secondary circuits shall be checked for the

presence of refrigerant;

• marking to the equipment continues to be visible and legible, marking and signs that are

illegible shall be corrected;

• refrigeration pipe or components are installed in a position where they are unlikely to be

exposed to any substance which may corrode refrigerant containing components, unless the

components are constructed of materials which are inherently resistant to being corroded or

are suitably protected against being so corroded.

12. Checks To Electrical Devices

Repair and maintenance to electrical components shall include initial safety checks and

component inspection procedures. If a fault exists that could compromise safety, then no

electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the fault

cannot be corrected immediately but it is necessary to continue operation, and adequate

temporary solution shall be used. This shall be reported to the owner of the equipment so all

parties are advised. Initial safety checks shall include:

• that capacitors are discharged: this shall be done in a safe manner to avoid possibility of

sparking;

• that there no live electrical components and wiring are exposed while charging, recovering or

purging the system;

• that there is continuity of earth bonding;

• Sealed electrical components shall be replaced if it's damage;

• Intrinsically safe components must be replaced if it's damage.

13. Wiring

Check that wiring will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges

or any other adverse environmental effects. The check shall also take into account the effects of

aging or continual vibration from sources such as compressors or fans.

14. Detection Of Flammable Refrigerants

Under no circumstances shall potential sources of ignition be used in the searching for or

detection of refrigerant leaks. A halide torch (or any other detector using a naked ﬂame) shall not

be used.

The following leak detection methods are deemed acceptable for refrigerant systems:

• Electronic leak detectors may be used to detect refrigerant leaks but, in the case of

FLAMMABLE REFRIGERANTS, the sensitivity may not be adequate, or may need re-

calibration to a sensitivity of 0.18 oz (5 g) per year. (Detection equipment shall be calibrated

in a refrigerant free area.) Ensure that the detector is not a potential source of ignition and is

suitable for the refrigerant used. Leak detection equipment shall be set at a percentage of the

LFL of the refrigerant and shall be calibrated to the refrigerant employed, and the appropriate

percentage of gas (25 % maximum) is conﬁrmed.

• Leak detection ﬂuids are also suitable for use with most refrigerants but the use of detergents

containing chlorine shall be avoided as the chlorine may react with the refrigerant and corrode

the copper pipe-work.

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If a leak is suspected, all naked ﬂames shall be removed/extinguished.

If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be recovered

from the system, or isolated (by means of shut o valves) in a part of the system remote from the

leak. See the following instructions for removal of refrigerant.

15. Evacuation

When breaking into the refrigerant circuit to make repairs - or for any other purpose conventional

procedures shall be used. However, for ﬂammable refrigerants it is important that best practice

be followed, since ﬂammability is a consideration.

The following procedure shall be adhered to:

• safely remove refrigerant following local and national regulations; evacuate;

• purge the circuit with NITROGEN

• evacuate (requirement);

• continuously ﬂush or purge with NITROGEN when using ﬂame to open circuit; and

• open the circuit

The refrigerant charge shall be recovered into the correct recovery cylinders if venting is not

allowed by local and national codes. For appliances containing ﬂammable refrigerants, the

system shall be purged with OXYGEN-FREE NITROGEN (OFN) to render the appliance safe for

ﬂammable refrigerants. This process might need to be repeated several times. Compressed air or

oxygen shall not be used for purging refrigerant systems.

For appliances containing ﬂammable refrigerants, refrigerant purging shall be achieved by

breaking the vacuum in the system with OXYGEN-FREE NITROGEN (OFN) and continuing to ﬁll

until the working pressure is achieved, then venting to atmosphere, and ﬁnally pulling down to

a vacuum (requirement). This process shall be repeated until no refrigerant is within the system

(requirement). When the ﬁnal oxygen-free nitrogen charge is used, the system shall be vented

down to atmospheric pressure to enable work to take place.

The outlet for the vacuum pump shall not be close to any potential ignition sources, and

ventilation shall be available.

16. Charging Procedures

In addition to conventional charging procedures, the following requirements shall be followed:

• Works shall be undertaken with appropriate tools only (In case of uncertainty, please consult

the manufacturer of the tools for use with ﬂammable refrigerants).

• Ensure that contamination of different refrigerants does not occur when using charging

equipment.

• Hoses or lines shall be as short as possible to minimize the amount of refrigerant contained in

them.

• Cylinders shall be kept upright.

• Ensure that the refrigeration system is grounded prior to charging the system with refrigerant.

• Label the system when charging is complete (if not already).

• Extreme care shall be taken not to overﬁll the refrigeration system.

• Prior to recharging the system it shall be pressure tested with OXYGEN FREE NITROGEN

• (OFN). The system shall be leak tested on completion of charging but prior to commissioning.

• A follow up leak test shall be carried out prior to leaving the site.

Note

Examples of leak detection fluids are bubble method and fluorescent method agents.

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17. Decommissioning

Before carrying out this procedure, it is essential that the technician is completely familiar with the

equipment and all its detail. It is recommended good practice that all refrigerants are recovered

safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case

analysis is required prior to re-use of recovered refrigerant. It is essential that electrical power is

available before the task is commenced.

• Become familiar with the equipment and its operation.

• Isolate system electrically

• Before attempting the procedure ensure that:

1. mechanical handling equipment is available, if required, for handling refrigerant cylinders;

2. all personal protective equipment is available and being used correctly;

3. the recovery process is supervised at all times by a competent person;

4. recovery equipment and cylinders conform to the appropriate standards.

• Pump down refrigerant system, if possible.

• If a vacuum is not possible, make a manifold so that refrigerant can be removed from various

parts of the system.

• Make sure that cylinder is situated on the scales before recovery takes place.

• Start the recovery machine and operate in accordance with instructions.

• Do not overﬁll cylinders (no more than 80 % volume liquid charge)

• Do not exceed the maximum working pressure of the cylinder, even temporarily.

• When the cylinders have been ﬁlled correctly and the process completed, make sure that the

cylinders and the equipment are removed from site promptly and all isolation valves on the

equipment are closed off.

• Recovered refrigerant shall not be charged into another refrigeration system unless it has

been cleaned and checked.

18. Labeling

Equipment shall be labeled stating that it has been decommissioned and emptied of refrigerant.

The label shall be dated and signed. For appliances containing FLAMMABLE REFRIGERANTS,

ensure that there are labels on the equipment stating the equipment contains FLAMMABLE

REFRIGERANT.

19. Recovery

When removing refrigerant from a system, either for servicing or decommissioning, it is

recommended good practice that all refrigerants are removed safely. When transferring

refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are

employed. Ensure that the correct number of cylinders for holding the total system charge is

available. All cylinders to be used are designated for the recovered refrigerant and labeled for

that refrigerant (i. e. special cylinders for the recovery of refrigerant). Cylinders shall be complete

with pressure-relief valve and associated shut-o valves in good working order. Empty recovery

cylinders are evacuated and, if possible,cooled before recovery occurs.

The recovery equipment shall be in good working order with a set of instructions concerning the

equipment that is at hand and shall be suitable for the recovery of the ﬂammable refrigerant. If

in doubt, the manufacturer should be consulted. In addition, a set of calibrated weighing scales

shall be available and in good working order. Hoses shall be complete with leak-free disconnect

couplings and in good condition.

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The recovered refrigerant shall be processed according to local legislation in the correct recovery

cylinder, and the relevant waste transfer note arranged. Do not mix refrigerants in recovery units

and especially not in cylinders.

If compressors or compressor oils are to be removed, ensure that they have been evacuated

to an acceptable level to make certain that ﬂammable refrigerant does not remain within the

lubricant. The compressor body shall not be heated by an open ﬂame or other ignition sources to

accelerate this process. When oil is drained from a system, it shall be carried out safely.

20. Unventilated Areas

• An unventilated area where the appliance using FLAMMABLE REFRIGERANTS is installed

shall be so constructed that should any refrigerant leak, it will not stagnate so as to create a

ﬁre or explosion hazard.

• If appliances connected via an air duct system to one or more rooms with A2L

REFRIGERANTS are installed in a room with an area less than Amin,that room shall be without

continuously operating open ﬂames (e.g. an operating gas appliance) or other POTENTIAL

IGNITION SOURCES (for e.g. an operating electric heater, hot surfaces). A ﬂame-producing

device may be installed in the same space if the device is provided with an active ﬂame arrest.

• Auxiliary devices which may be a POTENTIAL IGNITION SOURCE shall not be installed in

the duct work. Examples of such POTENTIAL IGNITION SOURCES are hot surfaces with a

temperature exceeding 700 °C and electric switching devices.

• Only auxiliary devices(such as certiﬁcated heater kit) approved by the appliance manufacturer

or declared suitable with the refrigerant shall be installed in connecting ductwork.

• For duct connected appliances, false ceilings or drop ceilings may be used as a return air

plenum if a REFRIGERANT DETECTION SYSTEM is provided in the appliance and any external

connections are also provided with a sensor immediately below the return air plenum duct

joint.

• REFRIGERANT SENSORS for REFRIGERANT DETECTION SYSTEMS shall only be replaced

with sensors speciﬁed by the appliance manufacture.

• LEAK DETECTION SYSTEM installed. Unit must be powered except for service.

21. Transportation, Marking and Storage for Units That Employ Flammable

Refrigerants

The following information is provided for units that employ FLAMMABLE REFRIGERANTS

Transport of equipment containing ﬂammable refrigerants: Attention is drawn to the fact that

additional transportation regulations may exist with respect to equipment containing ﬂammable

gas. The maximum number of pieces of equipment or the conﬁguration of the equipment

permitted to be transported together will be determined by the applicable transport regulations.

Marking of equipment using signs: Signs for similar appliances used in a work area are generally

addressed by local regulations and give the minimum requirements for the provision of safety

and/or health signs for a work location. All required signs are to be maintained and employers

should ensure that employees receive suitable and sufﬁcient instruction and training on the

meaning of appropriate safety signs and the actions that need to be taken in connection with

these signs. The effectiveness of signs should not be diminished by too many signs being placed

together. Any pictograms used should be as simple as possible and contain only essential details.

Disposal of equipment using ﬂammable refrigerants: See national regulations.

Storage of equipment/appliances: The storage of the appliance should be in accordance with

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the applicable regulations or instructions,whichever is more stringent.

Storage of packed (unsold) equipment: Storage package protection should be constructed in

such a way that mechanical damage to the equipment inside the package will not cause a leak

of the REFRIGERANT CHARGE. The maximum number of pieces of equipment permitted to be

stored together will be determined by local regulations.

Additional Precautions

• Turn off the air conditioner and disconnect the power if you are not going to use it for a long

time.

• Turn off the unit during electrical storms to avoid damaging the unit.

• Make sure that water condensation can drain unhindered from the unit.

• Do not operate the air conditioner with wet hands. This may cause electric shock.

• Do not use this device for any other purpose than its intended use.

• Do not climb onto or place objects on top of the outdoor unit.

• Do not allow the air conditioner to operate for long periods of time with doors or windows

open, or if the humidity is very high.

• If the air handler is used together with burners or other heating devices, thoroughly ventilate

the room to avoid oxygen deficiency and carbon monoxide build up.

• In certain environments, such as kitchens, server rooms, etc., the use of specially designed air-

conditioning units is highly recommended.

• As with any mechanical equipment, contact with sharp sheet metal edges can result in

personal injury. Take care while handling this equipment and wear gloves and protective

clothing.

• Excessive Weight Hazard - Use two (2) or more people when moving and installing the unit.

Failure to do so can result in back or other type of injury.

Specifications of R-454B Refrigerant

• Application: R-454B is not a drop-in replacement for R-410A. The equipment design must

accommodate the A2L safety group of R-454B. It cannot be used in R-41 0A systems.

• Physical Properties: R-454B has an atmospheric bubble point of -59.6 °F (-50.9 °C) and an

atmospheric dew point of -58.0 °F (-50.0 °C). Its bubble point saturation pressure at 77 °F (25

°C) is 213 psig (1469 kPa) and dew point saturation pressure at 77 °F (25 C) is 205 psig (1415

kPa).

• Composition: R-454B is classified as safety group A2L per ASHRAE Standard 34. Verify that

service equipment and instruments are certified for use with group A2L refrigerants, and in

particular with R-454B is a non-azeotropic mixture of 68.9% by weight difluorometh ane (HFC-

32) and 31.1 % by weight 2,3,3,3-tetrafluoro-1-propene (HFO-1234yf).

DURASTAR.COM14

or m

REL

Refrigerant

Charge

lbs (kg)

inst

: Height from the Floor to the Bottom of the Indoor Unit: ft (m)

≤ 7.2 (2.2) 7.5 (2.3) 7.9 (2.4) 8.5 (2.6) 9.2 (2.8) 9.8 (3.0)

≤ 3.91 (1.776) 12 (1.10)

4.0 (1.8) 60 (5.53) 57 (5.29) 55 (5.07) 51 (4.68) 47 (4.35) 44 (4.06)

4.4 (2.0) 67 (6.15) 64 (5.88) 61 (5.64) 56 (5.20) 52 (4.83) 49 (4.51)

4.9 (2.2) 73 (6.76) 70 (6.47) 67 (6.20) 62 (5.72) 58 (5.31) 54 (4.96)

5.3 (2.4) 80 (7.38) 76 (7.06) 73 (6.76) 68 (6.24) 63 (5.80) 59 (5.41)

5.7 (2.6) 86 (7.99) 83 (7.64) 79 (7.32) 73 (6.76) 68 (6.28) 64 (5.86)

6.2 (2.8) 93 (8.60) 89 (8.23) 85 (7.89) 79 (7.28) 73 (6.76) 68 (6.31)

6.6 (3.0) 100 (9.22) 95 (8.82) 91 (8.45) 84 (7.80) 78 (7.24) 73 (6.76)

7.1 (3.2) 106 (9.83) 102 (9.41) 97 (9.01) 90 (8.32) 84 (7.73) 78 (7.21)

7.5 (3.4) 113 (10.45) 108 (9.99) 104 (9.58) 96 (8.84) 89 (8.21) 83 (7.66)

7.9 (3.6) 120 (11.06) 114 (10.58) 110 (10.14) 101 (9.36) 94 (8.69) 88 (8.11)

8.4 (3.8) 126 (11.68) 121 (11.17) 116 (10.70) 107 (9.88) 99 (9.17) 93 (8.56)

8.8 (4.0) 133 (12.29) 127 (11.76) 122 (11.27) 112 (10.40) 104 (9.66) 97 (9.01)

9.3 (4.2) 139 (12.90) 133 (12.34) 128 (11.83) 118 (10.92) 110 (10.14) 102 (9.46)

9.7 (4.4) 146 (13.52) 140 (12.93) 134 (12.39) 124 (11.44) 115 (10.62) 107 (9.91)

10.1 (4.6) 153 (14.13) 146 (13.52) 140 (12.96) 129 (11.96) 120 (11.11) 112 (10.37)

10.6 (4.8) 159 (14.75) 152 (14.11) 146 (13.52) 135 (12.48) 125 (11.59) 117 (10.82)

11.0 (5.0) 166 (15.36) 159 (14.69) 152 (14.08) 140 (13.00) 130 (12.07) 122 (11.27)

Variable

Deﬁnitions

min

: the required minimum room area in ft

)

: the actual refrigerant charge in the system in lbs (kg)

REL

: the refrigerant releasable charge in lbs (kg)

inst

: the height of the bottom of the appliance relative to the ﬂoor of the room

after installation ft (m)

WARNING: The minimum room area or the minimum room area of conditioned

space is based on releasable charge and total system refrigerant charge.

min

: REQUIRED MINIMUM ROOM AREA: ft

)

R454B REQUIRED ROOM HEIGHT AND MINIMUM ROOM AREA

Minimum Room Area

R454B UL guidelines require dissipation if there is a refrigerant leak and are based on total

square footage and total system charge. The total system charge includes any component that

holds refrigerant, including line sets, indoor coils, and outdoor units. The minimum room area for

operating and storing the unit should be as specified in the following table.

When the unit detects a refrigerant leak, the minimum airﬂow of the indoor unit is as follows :

Model DRAS09F2A DRAS12F2A DRAS16F2A

BTU 9K 12K 16K

Nominal Air Volume 353 CFM (600 m³/h) 418 CFM (710 m³/h) 448 CFM (760 m³/h)

DURASTAR.COM

FCC COMPLIANCE STATEMENT

The remote provided with this unit complies with part 15 of the FCC Rules for Class B digital

devices per the declaration of conformity below. These guidelines are meant to prevent against

harmful interference in residential applications. This equipment generates a radio frequency

that can interfere with radio communications if the unit is not installed in accordance with the

installation manual provided and used in accordance with the owners manual provided. As

mentioned in the installation manual, do not run the equipment's power and communication

cables in parallel with antenna cables. If interference does occur, you are encouraged to try

relocating the antenna or receiver and increasing the distance between the antenna and the

equipment.

Supplier's Declaration of Conformity

Per FCC Part 2 Section 2.1077

Unique Identifier

Responsible Party – U.S. Contact Information

Company name：

Ferguson Enterprises LLC

Street Address:

751 Lakefront Commons

City, State：

Newport News, VA

Postal Code：

23606

Telephone number or internet contact information：

Durastar.com

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operaon is subject to the

following two condions: (1) This device may not cause harmful interference,

and (2) this device must accept any interference received, including interference

that may cause undesired operaon.

RG10L4(M2HS)/BGEFU1

NOTE

This device complies with CAN ICES-3(B)/NMB-3(B) for sale in Canada.

DURASTAR.COM16

INCLUDED ACCESSORIES

The air conditioning system comes with the following accessories.

INSERTING AND REPLACING BATTERIES

Your air conditioning unit may come with two batteries. Put the batteries in the remote control

before use.

1. Slide the back cover from the remote control downward, exposing the battery compartment.

Insert the batteries, paying attention to match up the (+) and (-) ends of the batteries with the

symbols inside the battery compartment.

2. Slide the battery cover back into place.

Do not dispose of batteries as unsorted municipal waste. Refer to local laws for proper disposal of

batteries. Batteries may have a chemical symbol at the bottom of the disposal icon. This chemical

symbol means that the battery contains a heavy metal that exceeds a certain concentration. An

example is Pb: Lead (>0.004%). Appliances and used batteries must be treated in a specialized

facility for reuse, recycling and recovery. By ensuring correct disposal, you will help avoid possible

negative consequences for the environment and human health.

Accessory Quantity Image Accessory Quantity Image

Manual 2 Remote Control 1

Copper Nut 2 Battery 2

Air Freshening

Filter

Remote Control

Holder

HANDLING THE REMOTE CONTROLLER

• Direct sunlight can interfere with the infrared signal to the unit's receiver.

• There must be a clear line of sight between the remote and the appliance.

• If the signals from the remote control happen to control another appliance, move the appliance

to another location or contact customer service.

DURASTAR.COM

Your air conditioner is designed to operate in the following indoor and outdoor temperatures.

When your air conditioner is used outside of the following temperature ranges, certain safety

features may activate and turn off the unit to protect it from damage.

TEMPERATURE RANGES

COOL mode HEAT mode DRY mode

Indoor Air

Temperature

60°F - 90°F

(16°C - 32°C)

32°F - 86°F

(0°C - 30°C)

50°F - 90°F

(10°C - 32°C)

Outdoor Air

Temperature

-13°F / -22°F* - 122°F

(-25°C / -30°C* - 50°C)

-13°F / -22°F* - 75°F

(-25°C / -30°C* - 24°C)

32°F - 122°F

(0°C - 50°C)

* The minimum outdoor air operating temperature depends on the outdoor unit. Low ambient

Sirius Heat

models have a minimum outdoor air operating temperature of -22°F (-30°C).

To further optimize the performance of your unit, do the following:

• Keep doors and windows closed.

• Limit energy usage by using TIMER ON and TIMER OFF features.

• Do not block air inlets or outlets.

• Regularly inspect and clean air ﬁlters.

OPERATING TEMPERATURES

NOTE

Keep the room's relative humidity below 80%. If the air conditioner operates in excess

of this, the surface of the air conditioner may attract condensation. To help prevent

condensation from forming and dripping, set the vertical airﬂow louver to its maximum

angle (vertically to the ﬂoor) and set the fan to HIGH.

NOTE

Your Durastar air conditioner's outdoor unit is equipped with a base pan heater, allowing

it to continue to operate at freezing temperatures as low as -22°F (-30°C). When

outdoor air temperatures are at or below 32°F (0°C), we strongly recommend keeping

the unit plugged in at all times to ensure smooth ongoing performance.

DURASTAR.COM18

NOTE

Outdoor units will vary in appearance.

PARTS IDENTIFICATION

INDOOR UNIT

OUTDOOR UNIT

Top Air Outlet

and Louver

Control

Panel

Refrigerant Pipes

Air Inlet

Bottom Air

Outlet and Louver

Drain Hose

Remote

Control

Remote

Control

Holder

Signal

Cable

Air Freshening

Filter

Air Filter

Refrigerant Pipes

Air Outlet

Air Inlets

Signal

Cable

Outdoor Unit

Power Cable

Valve Cover

Wiring

Terminal

DURASTAR.COM

REMOTE CONTROL

1. ON/OFF Button

Turns the air conditioner ON and OFF.

2. UP Button (

)

Press to increase the set temperature in 1°F / 0.5oC

increments .

3. SET Button

Press to access the SET features menu. See "Advanced

Buttons and Features" section.

4. DOWN Button (

)

Press to decrease the set temperature in 1°F / 0.5oC

increments. Press (

) and (

) at the same time for 3

seconds to switch between °F and °C.

5. FAN Button: Press to select FAN speed.

6. TURBO Button

Press to turn on and off the TURBO feature. See

"Advanced Buttons and Features" section.

7. MODE Button

Press to adjust the air conditioner MODE in the following

sequence:

AUTO

COOL

DRY

HEAT FAN

8. GENTLE Button

Press to stop the air ﬂow from blowing directly on you if

it becomes uncomfortable. See "Advanced Buttons and

Features" section.

9. OK Button: Press to conﬁrm selected functions.

10. TIMER Button

Press to initiate the TIMER feature. See "Advanced

Buttons and Features" section.

11. SWING Button

Press to start and stop the automatic horizontal louver movement or set a ﬁxed louver angle.

12. ECO/GEAR Button

Press to enter one of three energy efﬁciency modes. See "Advanced Buttons and Features" section.

ECO

GEAR (75%)

GEAR (50%)

PREVIOUS SETTING

13. HUMIDITY Button: Adjust the room humidity during DRY operation in a range of 35%~85%.

Press to increase the humidity in 5% increments. After setting, the humidity settings will display on

the screen.

14. LED Button: Press to turn on and off the indoor unit's display screen.

DURASTAR.COM20

REMOTE CONTROL SCREEN INDICATORS

GENTLE feature display

Transmission Indicator

MODE display

TIMER ON display

FAN SPEED display

TIMER OFF display

SILENCE feature

display

ECO display

GEAR display

LOCK display

Horizontal louver

swing display

Vertical louver swing

(not available on unit)

TURBO feature display

Not available for

this unit

Temperature/Timer/

Fan Speed % display

ACTIVE CLEAN feature display

SLEEP feature display

FOLLOW ME feature display

Network display (only shown if available for this unit)

Low battery display (If ﬂashing)

Displays when LOCK feature

is activated.

Silence

LOW

MED

HIGH

AUTO

Lights up when remote

sends signal to indoor

unit.

Displays selected fan speed:

Displays the current

including:

mode,

2%-20%

21%-40%

41%-60%

61%-80%

81%-100%

The fan speed cannot be

adjusted in AUTO or DRY

mode.

Displays when ECO

feature is activated.

Displays when GEAR

feature is activated.

Displays the set temperature

unless the fan speed, humidity or

timer setting functions are in use.

TIMER ON/OFF functions.

Temperature range:

60-86°F (16-30°C)

Timer setting range:

0-24 hours

Fan speed setting range:

AUTO - 100%

This display is blank when

operating in FAN mode.

 



 

Humidity setting range:

35% - 85%

NOTE

All indicators shown in the above ﬁgure are for purposes of clear representation. During

actual operation, only the relative indicators are illuminated in the display window.

DURASTAR.COM

OPERATING MODES

NOTE

The FAN speed cannot be adjusted in AUTO or DRY Mode.

NOTE

Press and hold the UP and DOWN buttons simultaneously for 3 seconds to switch

between °F and °C.

SETTING TEMPERATURE

This unit can be set at any temperature within its operating range in AUTO, COOL, HEAT, and DRY

modes (see "Temperature Ranges" section). You can increase or decrease the set temperature in

1°F (1°C) increments by pressing the UP (

) or DOWN (

) button.

AUTO ( )

In AUTO mode, the unit will automatically select the COOL, FAN, HEAT, or DRY modes to maintain

the set temperature. In AUTO mode, the fan speed cannot be set.

COOL or HEAT ( or )

DRY/DEHUMIDIFY ( )

In DRY mode, the fan runs continuously on low speed. A humidity setting takes the place of

the temperature readout on the remote control screen. Humidity is adjusted in DRY mode

between 35%- 85% and can be set using the humidity button to increase in 5% increments. The

temperature setting does not affect the unit performance in DRY mode.

1. Select AUTO mode 2. Set desired temperature 3. Turn on air conditioner

MODE

1. Select COOL or HEAT mode

2. Set desired temperature 4. Turn on air conditioner3. Set fan speed

MODE

1. Select DRY mode 2. Set any temperature 3. Turn on air conditioner

MODE

( )

NOTE

*For this series of mini-splits, changing the temperature in DRY mode does not deviate

performance from the above mode description.

DURASTAR.COM22

NOTE

You cannot adjust the temperature in FAN mode. As a result, your remote control's LCD

display will not display a temperature.

FAN ( )

In FAN mode, the temperature cannot be set and no temperature will be displayed on the remote

screen.

MODE

1. Select FAN mode 3. Turn on air conditioner2. Set fan speed

NOTE

Two or more indoor units can be operated by one outdoor unit. However, two or more

indoor units cannot operate simultaneously when different operating modes have been

selected. If COOL/DRY/FAN is selected with one or more indoor units and HEAT with

another, the unit(s) in HEAT has priority.

NOTE

As outdoor temperature drops, the performance of your unit’s HEAT function may be

affected.

ADVANCED BUTTONS AND FEATURES

ECO/GEAR ( )

The ECO/GEAR feature provides three levels of energy saving options. ECO/GEAR is only available

in COOL mode. Some of these options may result in insufﬁcient cooling in circumstances of high

ambient heat. The ECO/GEAR feature is not available in multiple zone conﬁgurations.

ECO ( )

While the unit is in COOL mode, press the ECO/GEAR button once. If the set temperature is above

75°F (24°C) the FAN speed will be set to AUTO. If the set temperature is below 75°F (24°C) it will

automatically be adjusted to 75°F (24°C) and the FAN speed will be set to AUTO. When functioning

in this mode, the unit can reduce its energy consumption up to 10%. Press the ECO/GEAR button to

turn off this feature.

GEAR ( )

GEAR has two levels - 75% and 50% energy usage. While the unit is in COOL mode, press the

ECO/GEAR button twice (x2) within two (2) seconds to select 75% or three times (x3) to select

50%. If the set temperature is above 75°F (24°C) the FAN speed will be set to AUTO. If the set

temperature is below 75°F (24°C) it will automatically be adjusted to 75°F (24°C) and the FAN

speed will be set to AUTO. When functioning in these modes, the unit can reduce its energy usage

by up to 25% or 50% based on the selection. Press the ECO/GEAR button to turn off this feature.

NOTE

The overall energy consumption of the unit is affected by many factors and this feature's

energy reduction level setting will not result in directly proportional money savings on your

energy bill.

DURASTAR.COM

Set

Temperature

1hr

Keep

Running

SLEEP Operation

Saves energy during sleep

In HEAT mode, temperature adjusts

(-1°C/2°F) per hour for the ﬁrst two hours

In COOL mode, temperature adjusts

(+1°C/2°F) per hour for the ﬁrst two hours

SET BUTTON FEATURES ( )

Press the SET button to open the feature menu at the top of the display. Next, press SET or UP

(

) and DOWN (

) to highlight the desired feature's icon. Finally, press OK to activate it.

FOLLOW ME ( )

This feature uses the temperature at the remote's location, instead of the indoor unit's location, to

optimize the temperature around you and ensure maximum comfort. To activate the FOLLOW ME

feature, press the SET button, select the FOLLOW ME icon and press OK. To deactivate FOLLOW

ME press ON/OFF or change the MODE.

To lock the FOLLOW ME feature, press and hold the TURBO button for seven (7) seconds. The

remote will display "ON" for three (3) seconds and the temperature at its location. When using

AUTO, COOL, and HEAT modes the air conditioner will continue running until the temperature

at the remote’s location is satisﬁed. Power failures, pressing ON/OFF or changing MODES will no

longer cancel the feature. Press and hold the TURBO button again for seven (7) seconds to unlock

and turn off this feature. The remote will display "OF" for three (3) seconds.

NETWORK SETUP ( )

This feature is only shown if available on this unit.

SLEEP ( )

The SLEEP feature is designed to decrease energy use while you sleep. The SLEEP feature is not

available in FAN or DRY mode.

When you are ready to go to sleep, press the SET button, select the SLEEP icon and press OK.

When in COOL mode, the unit will increase the temperature by 2°F (1°C) after one hour, and will

increase an additional 2°F (1°C) after another hour. When in HEAT mode, the unit will decrease the

temperature by 2°F (1°C) after one hour, and will decrease an additional 2°F (1°C) after another

hour.

The SLEEP feature will turn off after eight hours and the system will return to normal functioning.

SET

DURASTAR.COM24

TIMER ON and OFF setting example.

Keep in mind that the time periods you set for both the on and off feature refers to hours after the

current time.

If the current time is 1:00 PM and the TIMER ON setting is adjusted to 2.5 hours, the auto-on time

sequence will turn the air conditioner on 2.5 hours later at 3:30 PM. Setting the TIMER OFF auto-

off sequence to 5.0 hours will turn off the air conditioner 5 hours later at 6:00 PM.

Current Time

1:00PM

2:00PM 3:00PM

4:00PM

5:00PM

6:00PM

Timer starts

Unit turns

OFF

2.5 hours later

5 hours later

3:30PM

TIMER ( )

The TIMER feature establishes the amount of time that will elapse before the unit will

automatically turn on/off.

1. Press TIMER button to initiate

the time ON sequence.

2. Press UP or DOWN button the required

number of times to set the desired

time to turn on the unit.

3. Point remote at unit for 1 second.

The TIMER ON will be activated.

ON/OFF

MOD E

SHOR T

CUT

TIMER ON

TIMER OF

TEM P

1sec

TIMER

1. Press TIMER button to initiate

the time OFF sequence.

2. Press UP or DOWN button the required

number of times to set the desired

time to turn on the unit.

3. Point remote at unit for 1 second.

The TIMER OFF will be activated.

ON/OFF

MOD E

SHOR T

CUT

TIMER ON

TIMER OF

TEM P

sec

x10

TIMER

GENTLE ( )

If the air ﬂow from the unit becomes uncomfortable because it is too intense or blowing directly on

you, simply press the GENTLE button to slow the unit and divert the air ﬂow away from you. Press

the GENTLE button again to turn this feature off. This feature is only available under COOL, DRY,

and FAN modes. This feature is not available in multiple zone conﬁgurations.

DURASTAR.COM

TURBO ( )

Press the TURBO button to turn this feature on and off. The TURBO feature enables the unit to

reach the set temperature in the shortest time by setting the fan speed to the highest setting. This

feature is only available in COOL and HEAT modes.

Hold the TURBO button for 5 seconds when in HEAT mode to initiate the SUPER HEAT function.

This function improves the heating speed at low temperatures. The louver will open to its

maximum angle to enable the unit to reach the preset temperature in the shortest possible time.

Hold the TURBO button for 3 seconds to stop this feature. When the SUPER HEAT function is

activated ON displays for 3 seconds on the unit's display and when it is deactivated OF displays

for 3 seconds.

LED ( )

Press the LED button to turn on and off the display of the indoor unit. Hold this button for more

than 5 seconds and the indoor unit will display the actual room temperature. Hold for more than 5

seconds again, and the unit will revert back to display the setting temperature.

ACTIVE CLEAN ( )

By pressing the CLEAN button, your unit will clean itself automatically. This function washes away

dust, mold, and grease that may cause odors by freezing then rapidly thawing condensation

on the indoor unit coil. The display window on the unit will show CL when the function is on. After

20-45 minutes, the unit will turn off automatically. Pressing the CLEAN button mid-cycle will

cancel the operation and turn off the unit. You can use CLEAN as often as you like. You can only

activate the CLEAN function in COOL or DRY modes. This feature is not available in multi-zone

conﬁgurations.

SILENCE ( )

Press the FAN button for two (2) seconds to turn on and off the SILENCE feature.

When the SILENCE feature is activated, the compressor will slow and the

indoor unit will turn the fan to low. This will reduce the noise of the indoor unit to

the lowest level. Due to the slow operation of the compressor, it may result in

insufﬁcient cooling and heating capacity. This feature is not available in multiple

zone conﬁgurations.

FREEZE PROTECTION (FP)

The FREEZE PROTECTION feature sets the indoor temperature to 46°F (8°C). The

unit will maintain this temperature and prevent indoor pipes and household items

from freezing when the house is unoccupied for long periods of time in the winter.

The display will show "FP" when this feature is on.

To activate, ﬁrst turn the unit to HEAT mode and set the temperature to 60°F

(16°C). Then, press the DOWN (

) button twice (x2) in one (1) second to start the

FREEZE PROTECTION feature. Press the ON/OFF button to turn off the feature.

This feature is only available in HEAT mode.

LOCK ( )

The LOCK feature disables the remote's buttons so your settings cannot

be changed. To activate the remote LOCK feature, simultaneously press

the CLEAN and TURBO buttons for ﬁve (5) seconds. To turn off the

LOCK feature, simultaneously press CLEAN and TURBO again for ﬁve (5)

seconds.

1sec

DURASTAR.COM26

LOUVERED AIR FLOW

CAUTION

When using COOL or DRY mode, do not set louver at too vertical an angle for long

periods of time. This can cause water to condense on the louver blade, which will drop on

your ﬂoor or furnishings. When using COOL or HEAT mode, setting the louver at too small

an angle can reduce the performance of the unit due to restricted air ﬂow.

AUTO-RESTART

The AUTO-RESTART feature is enabled when power is interrupted to the unit. After power is

restored, the unit will automatically return to its prior settings before power was lost. No buttons

need to be pressed to set this feature - it is automatic.

REFRIGERANT LEAK DETECTION (EC)

The indoor unit will automatically display one of the error codes below if it detects a refrigerant

leak. In this case, do not be alarmed, the unit will automatically go into TURBO mode to mitigate

refrigerant collection. When “EHC1” or “EHC2” error occurs, the unit will continue to beep for 5

to 6 minutes before stopping. You can also press any button on the remote controller to stop

the beeping. If a leak is detected, do not try and service the unit yourself. Contact your dealer or

certiﬁed technician for service as soon as possible.

CODE DISPLAYED OPERATION OR ERROR DESCRIPTION

EC C1 Other IDU refrigerant sensor detects leakage (Multi-zone)

EH C1 Refrigerant sensor detects leakage

EH C2 Refrigerant sensor is out of range and leakage is detected

EH C3 Refrigerant sensor is out of range

EL 0C System lacks refrigerant

FH CC Refrigerant sensor error

SETTING THE LOUVER ANGLE ( )

While the unit is on, press the SWING button on the remote control to set the

vertical direction of airﬂow.

AUTOMATIC SWING ( )

Press the SWING button once to start the automatic vertical (up and down) movement of the

louver. Press again to make it stop.

Swing

FIXED LOUVER ANGLE (

    

)

Quickly press the SWING button 2-6 times to adjust the ﬁxed angle of the louver. Each press will

adjust the louver by 6°. Press the button until the desired angle is reached. The remote will display

the selected angle. The unit automatically remembers the louver angle next time it is turned on.

DURASTAR.COM

WARNING

Do not put your ﬁngers in or near the blower and suction side of the unit. The high-

speed fan inside the unit may cause injury.

CAUTION

Do not move the motorized louvers by hand. This will cause the louver to become out of

sync or could damage the unit. If this occurs, turn off the unit and shut off the breaker for

30 seconds, then restart the unit. This will reset the louver.

Upper

Louver

Lower Air Louver

MANUAL Button

LOWER AIR LOUVER SETTING

The lower air louver can be activated when the unit is turned on.

To activate the lower air louver:

1. Within 10 minutes of powering the unit on, press and hold the MANUAL button for 5 seconds.

2. Press the MANUAL button again to open or close the lower air louver.

NOTE

During the setting process, the display panel displays the status of the lower air louver.

ON - open OF - closed

SETTING THE VERTICAL LOUVER ANGLE

The vertical louvers must be set using the manual adjust ment tabs labeled below.

Manual Vertical

Louver Adjustment

DURASTAR.COM28

MANUAL OPERATION (USE WITHOUT REMOTE)

The manual override button is intended for testing purposes and emergency operation. Please do

not use this button unless the remote control is lost and it is absolutely necessary. The unit must

be turned off before manual operation.

1. Open the front panel of the unit.

2. Locate the MANUAL button on the inner control panel of the unit.

3. Press the MANUAL button once to activate AUTO mode (heating or cooling).

4. Press the MANUAL button twice to enter TEST mode.TEST mode runs for 30 minutes in the

COOLING mode, then runs in the AUTO mode after.

5. Press the MANUAL button three times to turn the unit off.

LED DISPLAY INDICATORS

The following is a list of possible indicators that may appear on the indoor unit's display. Not all

the display indicators may be available on the unit purchased.

When Wireless Control feature is activated.

Displays temperature and Error codes.

“ ” When defrosting (for model B cooling &

heating units).

“ ” For 3 seconds when:

• TIMER ON is set.

• SWING or SILENCE is turned on.

“ ” For 3 seconds when:

• TIMER OFF is set.

• SWING or SILENCE is turned off.

“ ” When Active Clean feature is turned on.

“ ” When 46°F

/8°C heating feature is turned on.

When ECO function is activated.

NOTE

Every time the air conditioner is powered on, a buzzer should sound to indicate the air

conditioner has been powered on normally. If there is no sound, it is possible something

is wrong with the unit. Please power on again or check the circuit.

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CARE AND MAINTENANCE

MAINTAINING THE INDOOR UNIT

• DO NOT substitute a blown fuse with a higher or lower amperage rating fuse, as this may cause

circuit damage or an electrical ﬁre.

• Make sure the drain hose is set up according to the instructions. Failure to do so could cause

leakage and result in personal property damage, ﬁre, and electrical shock.

• Make sure that all wires are connected properly. Failure to connect wires according to

instructions can result in electrical shock or ﬁre.

CAUTION

• Always turn off the unit and disconnect power before cleaning or maintenance.

• Maintenance and cleaning should only be performed by a certiﬁed technician.

Improper repair or maintenance could result in water leakage, electrical shock,

or ﬁre, and may void your warranty.

• Use care when working on the unit at heights.

• Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you

can use a cloth soaked in warm water to wipe it clean.

CLEANING THE INDOOR UNIT

• Do not use chemicals or chemically treated cloths to clean the unit.

• Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They

can cause the plastic surface to crack or deform.

• Do not use water hotter than 104°F (40°C) to clean the front panel. This can cause the panel to

deform or become discolored.

CAUTION

• Before changing the ﬁlter or cleaning, turn off the unit and disconnect its power

supply.

• When removing the ﬁlter, do not touch the metal parts in the unit. The sharp metal

edges can cut you.

• Do not use water to clean the inside of the indoor unit. This can destroy insulation

and cause electrical shock.

• Do not expose ﬁlter to direct sunlight when drying. This can shrink the ﬁlter.

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CLEANING THE AIR FILTER

A dirty air ﬁlter can reduce the cooling efﬁciency of your unit, and can also be bad for your

health. Be sure to clean the ﬁlter every month, if you use the unit regularly. To clean the air

ﬁlter, do the following:

Air

ﬁlte

1. Grasp the left and right tabs of the front panel and pull the panel outward.

2. Remove the air filter by pressing the clasps on top of the filter down, then pulling the filter

out, then upward.

Clasp

Air

Freshening

Filters

Main

Filter

3. Remove the air freshening filters from the main filter.

4. Clean the air freshening filter with water every six months and replace every three years.

5. Clean the main air filter by gently vacuuming the surface or washing it in warm water with a

mild detergent.

6. Rinse the filter with clean water and allow it to air dry. Do not dry the filter in direct sunlight.

7. Replace the air freshening filters.

8. Reinstall the filter.

If using a vacuum

cleaner, the inlet

side should face

the vacuum.

If using water, the

inlet side should

face down and

away from the

water stream.

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CLEANING THE AIR FILTER

MAINTENANCE - LONG PERIODS OF NON-USE

If you do not plan to use your air conditioner for an extended period of time, do the following:

• Clean all ﬁlters.

• Turn on the FAN until the unit dries out completely.

• Turn off the unit and disconnect the power.

• Remove batteries from remote control.

MAINTENANCE - PRE-SEASON INSPECTION

After long periods of non-use, or before periods of frequent use, do the following:

• Inspect for damaged wires

• Clean all ﬁlters.

• Check for leaks.

• Replace batteries.

• Make sure nothing is blocking the air inlets and outlets.

DURASTAR.COM32

TROUBLESHOOTING

SAFETY PRECAUTIONS

If ANY of the following conditions occurs, turn off your unit immediately!

• The power cord is damaged or abnormally warm

• You smell a burning odor

• The unit emits loud or abnormal sounds

• A power fuse blows or the circuit breaker frequently trips

• Water or other objects fall into or out of the unit

DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE

PROVIDER IMMEDIATELY!

COMMON ISSUES

The following problems are not a malfunction and in most situations will not require repairs.

ISSUE POSSIBLE CAUSES

Unit does not turn on

when pressing ON/OFF

button

The unit has a 3-minute protection feature that prevents the unit from

overloading. The unit cannot be restarted within three minutes of being

turned off.

The unit changes from

COOL/HEAT mode to

FAN mode

The unit may change its setting to prevent frost from forming on the

unit. Once the temperature increases, the unit will start operating in the

previously selected mode again.

The set temperature has been reached, at which point the unit

turns off the compressor. The unit will continue operating when the

temperature ﬂuctuates again.

The indoor unit emits

white mist

In humid regions, a large temperature difference between the room’s

air and the conditioned air can cause white mist.

Both the indoor and

outdoor units emit

white mist

When the unit restarts in HEAT mode after defrosting, white mist may

be emitted due to moisture generated during the defrosting process.

The indoor unit makes

noises

A rushing air sound may occur when the louver resets its position.

A squeaking sound may occur after running the unit in HEAT mode due

to expansion and contraction of the unit’s plastic parts.

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ISSUE POSSIBLE CAUSES

Both the indoor unit

and outdoor unit make

noises

Low hissing sound during operation: This is normal and is caused by

refrigerant gas ﬂowing through both indoor and outdoor units.

Low hissing sound when the system starts, has just stopped running,

or is defrosting: This noise is normal and is caused by the refrigerant

gas stopping or changing direction.

Squeaking sound: Normal expansion and contraction of plastic and

metal parts caused by temperature changes during operation can

cause squeaking noises.

The outdoor unit

makes noises

The unit will make different sounds based on its current operating

mode.

Dust is emitted from

either the indoor or

outdoor unit

The unit may accumulate dust during extended periods of non-use,

which will be emitted when the unit is turned on. This can be mitigated

by covering the unit during long periods of inactivity.

The unit emits a bad

odor

The unit may absorb odors from the environment (such as furniture,

cooking, cigarettes, etc.) which will be emitted during operations.

The unit’s ﬁlters have become moldy and should be cleaned.

The fan of the outdoor

unit does not operate

During operation, the fan speed is controlled to optimize product

operation.

Operation is erratic,

unpredictable, or unit is

unresponsive

Interference from cell phone towers and remote boosters may cause

the unit to malfunction. In this case, try the following:

• Disconnect the power, then reconnect.

• Press ON/OFF button on remote control to restart operation.

NOTE

If problem persists, contact a local dealer or your nearest customer service center.

Provide them with a detailed description of the unit malfunction as well as your model

number.

DURASTAR.COM34

TROUBLESHOOTING

When troubles occurs, please check the following points before contacting a repair company.

PROBLEM POSSIBLE CAUSES SOLUTION

Poor cooling

performance

Temperature setting may be higher

than ambient room temperature

Lower the temperature setting

The heat exchanger on the indoor

or outdoor unit is dirty

Clean the affected heat exchanger

The air ﬁlter is dirty Remove the ﬁlter and clean it according

to instructions

The air inlet or outlet of either unit is

blocked

Turn the unit off, remove the obstruction

and turn it back on

Doors and windows are open Make sure that all doors and windows are

closed while operating the unit

Excessive heat is generated by

sunlight

Close windows and curtains during

periods of high heat or bright sunshine

Low refrigerant due to leak or long-

term use

Check for leaks, re-seal if necessary and

top off refrigerant

Too many sources of heat in

the room (people, computers,

electronics, etc.)

Reduce amount of heat sources

Poor heating

performance

The outdoor temperature is

extremely low

Use auxiliary heating device

Cold air is entering through doors

and windows

Make sure that all doors and windows are

closed during use

Low refrigerant due to leak or

long-term use

Check for leaks, re-seal if necessary and

top off refrigerant

The unit

starts

and stops

frequently

There’s too much or too little

refrigerant in the system

Check for leaks and recharge the system

with refrigerant

Incompressible gas or moisture has

entered the system

Evacuate and recharge the system with

refrigerant

The compressor is broken Replace the compressor

The voltage is too high or too low Install a manostat to regulate the voltage

Indicator

lamps

continue

ﬂashing or

error code

appears

The unit may stop operation or continue to run safely. If the indicator lamps

continue to ﬂash or error codes appear, wait for about 10 minutes. The problem

may resolve itself.

If the problem persists, contact your nearest service technician.

DURASTAR.COM

PROBLEM POSSIBLE CAUSES SOLUTION

The unit is not

working

Power failure Wait for the power to be restored

The power is turned off Turn on the power

The fuse is burned out Replace the fuse

Remote control batteries are dead Replace batteries

The unit’s 3-minute protection has

been activated

Wait three minutes after restarting the

unit

Timer is activated Turn timer off

NOTE

If your problem persists after performing the checks and diagnostics above, or the error

code remains, turn off your unit immediately and contact an authorized service center.

DURASTAR.COM36

LIMITED WARRANTY - PARTS

This Limited Warranty applies to Covered Equipment manufactured on or after November 1

, 2024.

COVERED EQUIPMENT is deﬁned by the following model number categories:

DRA1_S2A, DRA3_M2A, DRA4_M2A, DRA5_M2A, DRA6_M2A, DRU1_S2A,

DRAC_F2A, DRAD_F2A, DRAF_F2A, DRAL_F2A, DRAM_F2A, DRAS_F2A, DRAW_F2A, DRUM_S2A.

Durastar accessories installed with Covered Equipment carry the balance of the Covered Equipment warranty.

BASE RESIDENTIAL WARRANTY: SEVEN (7) YEARS PARTS

Subject to the terms of this Limited Warranty, Manufacturer will repair or replace, at its option, any part of the

Covered Equipment that is found to be defective in material or workmanship.

Covered Equipment Parts are warranted to be free from defects in material and workmanship for a period of

seven (7) years from the date of installation, under normal use and service. Durastar will, at its option, repair or

replace any part determined by Durastar to be defective. Replacement parts carry the balance of the original

parts warranty. If an exact replacement part is not available, an equivalent part or credit will be provided.

To qualify:

• The Covered Equipment must be installed in a residential single-family home.*

• The Covered Equipment must be properly installed by a licensed HVAC professional pursuant to all local

and state laws.

• Any part to be replaced must be made available to Durastar in exchange for the replacement.

*Single-family home is deﬁned as any single-family dwelling, which includes apartments, condominiums,

duplexes, and homes.

BASE COMMERCIAL WARRANTY: TWO (2) YEAR PARTS

Subject to the terms of this Limited Warranty, Covered Equipment installed in commercial applications are

warranted against defects in material and workmanship for a period of TWO (2) YEARS.

REGISTERED WARRANTY

Parts for Covered Equipment that is registered by the purchaser online within ninety (90) days of the original

installation date shall be warranted for an extended period subject to the terms in this Limited Warranty. Any

Covered Equipment not properly registered within the ninety (90) day registration window will be subject to the

base warranty terms outlined herein. To register your Covered Equipment online, go to: www.durastar.com/

warranty-registration

Registered Residential Warranty: TEN (10) years

Registered Commercial Warranty: FIVE (5) years

FLORIDA, TEXAS, AND CALIFORNIA RESIDENTS ONLY: Failure to register Covered Equipment does not

diminish or decrease your limited warranty length. Covered Equipment will receive the full REGISTERED

WARRANTY terms.

EFFECTIVE DATE OF WARRANTY

The Effective Date of warranty coverage is determined as follows: (a) If the original installation date can

be veriﬁed by the installer’s invoice then the Effective Date of warranty coverage is the original installation

date as shown on the installer’s invoice. For residential new construction installations, the ﬁnal occupancy

permit, or proof of purchase from the builder can be substituted for the installer’s invoice. (b) if the original

installation date cannot be veriﬁed by the installer’s invoice, or proof of purchase from the builder in residential

new construction applications, then the Effective Date of warranty coverage is the Covered Equipment’s

manufacture date (as veriﬁed by the product’s serial number) plus ninety (90) days.

LIMITATIONS

There is NO LABOR component provided with this warranty. This Limited Warranty does NOT cover any labor

costs or expenses for service, NOR for removing or reinstalling parts.

DURASTAR.COM

This Limited Warranty does NOT cover shipping costs for warranty replacement parts from our factory to

the Manufacturer’s distributor or from the distributor to the location of your Covered Equipment. You also are

responsible for the cost of shipping allegedly defective parts to the distributor and for incidental costs incurred

locally, including handling charges. (If in Alaska, Hawaii or Canada, you also must pay the shipping costs of

returning the failed part to the port of entry into the continental United States.)

Manufacturer's Liability hereunder is limited to the repair or replacement of Covered Equipment Parts, and

in no event shall exceed the value of the original Covered Equipment Purchase Price. Liability for incidental,

consequential or special damages are speciﬁcally excluded.

EXCLUSIONS

In addition to the other exclusions identiﬁed in this Limited Warranty, this Limited Warranty excludes:

• Damages, malfunctions, or failures resulting from failure to properly install, operate, or maintain Covered

Equipment in accordance with the Manufacturer’s instructions.

• Damages, malfunctions, or failures resulting from misuse, accident, contaminated, or corrosive

atmosphere, vandalism, freight damage, ﬁre, ﬂood, freeze, lightning, acts of war, acts of God and the like.

• Non-original parts installed with Covered Equipment or used in connection with normal maintenance, such

as cleaning or replacing air ﬁlters, refrigerant, thermostats, tubing, or concrete pads.

• Covered Equipment that is not installed in the United States.

• Covered Equipment that is not installed by a qualiﬁed, trained or licensed HVAC professional in accordance

with applicable codes, ordinances, and good trade practices.

• Damages, malfunctions, or failures resulting from the use of any attachment, accessory, or component not

authorized by the Manufacturer or resulting from alteration or modiﬁcation of the unit.

• Covered Equipment moved from the original installation location.

• Covered Equipment when operated with system components (indoor unit, outdoor unit, coil, and

refrigerant control devices) or accessories which do not match or meet the speciﬁcations recommended

by the Manufacturer.

• Any Covered Equipment manufactured that has been sold to the consumer via the Internet or auction

website, and has not been installed by a trained, qualiﬁed HVAC professional.

• Covered Equipment that is not part of a properly matched system as speciﬁed by the Air Conditioning,

Heating & Refrigeration Institute (AHRI).

OBTAINING WARRANTY SERVICE

If you believe your Covered Equipment is defective, contact the licensed contractor who installed your mini-

split system. Alternatively, contact a licensed contractor, dealer, or distributor.

Durastar Customer Support is available for troubleshooting assistance. Before contacting Customer Support,

please locate your model number, serial number, and proof of purchase. These items will be required to

complete any warranty service. A Durastar authorized representative will verify warranty eligibility and

determine appropriate service options. Service will be provided during normal business hours.

The warranty claim must be submitted at www.durastar.com/warranty-claim by the servicing contractor within

90 DAYS after the date of service in order for the warranty to be approved. The service invoice and/or return

of parts may be requested to verify eligibility.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE

EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS

WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE

FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE,

INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER

BASED IN CONTRACT, TORT, OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCE OF ANY TYPE

OR KIND SHALL THE SELLER, MANUFACTURER AND/OR DISTRIBUTOR BE LIABLE FOR ANY REASON,

UNDER ANY THEORY, FOR MORE THAN THE BASIC COST OF THE PRODUCT TO THE PURCHASER OR END

USER. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,

SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

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V1.0 1124

DURASTAR DRAS09F2A Low GWP Floor-Mounted Mini-Splits

Product's Documents

OWNER'S MANUAL

Specifications

DURASTAR DRAS09F2A Questions and Answers