Illustrations may dier from actual product. We are constantly striving to improve our products, therefore
the specifications contained herein are subject to change withoutnotice.
© 2024 SharkNinja Operating LLC.
SFP700UK_Series_IB_MP_240301_Mv1
TECHNICAL SPECIFICATIONS
Voltage: 220-240V ~ 50-60Hz
Watts: 1780W
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NINJA COMBI ALL-IN-ONE
MULTI-COOKER, OVEN, AND AIR FRYER
SFP700 Series | Instruction booklet
1 To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
2 This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience or
knowledge if they have been given supervision and instruction concerning use of the appliance in a safe way and understand
the hazards involved.
3 Keep the appliance and its cord out of reach of children. DO NOT allow children to play with or use the appliance. Close
supervision is necessary when used near children.
4 Spilled food can cause serious burns. DO NOT let cord hang over edges of tables.
5 To prevent fire, DO NOT place appliance on or near a gas or electric hob, or in a heated oven.
6 Before placing removable complete meal pot in the cooker base, ensure pot and cooker base are clean and dry by wiping with
a soft cloth.
7 When removable complete meal pot is empty, DO NOT heat it for more than 10 minutes. Doing so may damage the cooking surface.
8 DO NOT use this appliance for deep-frying.
9 Caution should be used when searing meats and sautéing. Keep hands and face away from the removable complete meal pot,
especially when adding new ingredients, as hot oil may splatter.
10 This appliance is for household use only. DO NOT use this appliance for anything other than its intended use. DO NOT use in
moving vehicle or boats. DO NOT use outdoors. Misuse may cause injury.
11 Intended for worktop use only. Ensure the surface is level, clean, and dry. DO NOT place the appliance near the edge of a
worktop during operation.
12 To protect against electrical shock DO NOT immerse cord, plugs, or main unit housing in water or other liquid. Cook only in the
accessories provided.
13 DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children grabbing the cord or becoming
entangled and to reduce the risk of people tripping over a longer cord.
14 DO NOT use the appliance if there is damage to the power cord or plug. Regularly inspect the appliance and power cord. If the
appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
15 ALWAYS ensure the appliance is properly assembled before use.
16 DO NOT cover the side air socket vent or rear air socket vent while lid is closed. Doing so will prevent even cooking and may
damage the unit or cause it to overheat.
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the
warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
SharkNinja Europe Ltd,
1st/2nd Floor Building 3150,
Thorpe Park,
Century Way,
Leeds,
England, LS15 8ZB
ninjakitchen.co.uk
SharkNinja Germany GmbH,
Rotfeder-Ring 9,
60327 Frankfurt am Main,
Germany
VISIT US ONLINE AT:
ninjakitchen.co.uk
Or follow us on any of our social media pages:
@ninjakitchenuk
This marking indicates this product should not be disposed of with other household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material resources. To return your used
device, please use the return and collection systems or contact the retailer where this product was
purchased. They can take this product for environmentally safe recycling.
NOTE: Save these instructions. Keep for future reference.
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17 DO NOT use accessory attachments not recommended or sold by SharkNinja. DO NOT place accessories in a microwave,
toaster oven, convection oven, or conventional oven, or on a ceramic cooktop, electrical coil, gas burner range, or outdoor
grill. The use of accessory attachments not recommended by SharkNinja may cause fire, electric shock, or injuries.
18 When using this appliance, provide at least 15cm of space above and on all sides for adequate air circulation.
19 ALWAYS follow the maximum and minimum quantities of liquid as stated in instructions and recipes.
20 To avoid possible steam damage, DO NOT use under cabinets.
21 NEVER use COMBI COOKER functions without adding water and or ingredients to bottom of removable cooking pot.
22 NEVER use SLOW COOK setting without food and liquids in the removable complete meal pot.
23 DO NOT move the appliance when in use.
24 Prevent food contact with heating elements. DO NOT overfill or exceed the MAX fill level of the pot. Overfilling may cause
personal injury or property damage or affect safe use of the appliance.
25 DO NOT use this unit to cook instant rice.
26 Electrical socket voltages can vary, affecting the performance and heat output of your product. To prevent possible illness,
use a thermometer to check that your food is cooked to the temperatures recommended.
27 Should the unit emit black smoke, unplug immediately and wait for smoking to stop before removing the cooking pot and
crisper tray.
28 DO NOT touch hot surfaces. Appliance surfaces are hot during and after operation. To prevent burns or personal injury,
ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
29 Extreme caution must be used when moving an appliance containing hot oil or other hot liquids. Improper use, including
moving the cooker, may result in personal injury such as serious burns.
30 When unit is in operation, hot steam is released through the air socket vent. Place unit so vent is not directed toward the
power cord, electrical sockets, cabinets or other appliances. Keep your hands and face at a safe distance from vent.
31 When using SLOW COOK setting, ALWAYS keep the door closed.
32 Serious burns can result from the steam and hot foods inside the inner pot. ALWAYS keep hands, face, and other body parts
away from the release valve prior to or during release and when opening the door after cooking.
33 The cooking pot, crisper tray, and bake tray become extremely hot during the cooking process. Avoid hot steam and air
while removing the cooking pot and crisper tray from the appliance, and ALWAYS place them on a heat-resistant surface
after removing. DO NOT touch accessories during or immediately after cooking.
34 Removable cooking pot, crisper tray, and bake tray can be extremely heavy when full of ingredients. CARE SHOULD BE
TAKEN WHEN LIFTING POT FROM COOKER BASE.
35 DO NOT touch accessories during or immediately after cooking, as they become extremely hot during the cooking process.
To prevent burns or personal injury, ALWAYS use care when handling the product. Use long-handed utensils and protective
hot pads or insulated oven mitts.
36 Cleaning and user maintenance shall not be done by children.
37 Allow unit to cool before cleaning, disassembly, putting in or taking off parts and storage.
38 When not in use and before cleaning, turn the unit off and unplug from socket to disconnect.
39 DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
40 Please refer to the Cleaning & Maintenance section for regular maintenance of the appliance.
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
USING THE SMARTSWITCH
The SmartSwitch allows you to change between
the two cook modes, which are labeled on the
switch for your reference.
• Combi Cooker
• Air Fry/Hob
The SmartSwitch's position will determine which
cooking functions are available for selection.
HOW TO OPEN & CLOSE THE DOOR
To open or close the door, pull from the right side
of the handle. The door will click when it is fully
opened. Likewise, it will click when it closes into
place.
You can open or close the door when the
SmartSwitch is in either the COMBI COOKER or
AIR FRY/Hob position.
ACCESSORY ASSEMBLY & USING THE DOOR
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PARTS & ACCESSORIES
Crisper Tray
Bake Tray
Accessories Included
Combi Cooker Pan
Control Panel
SmartSwitch
USING THE CONTROL PANEL
COOKING FUNCTIONS
COMBI MEALS: Make easy 3-part meals e.g.
chicken, rice and broccoli all at once.
COMBI CRISP: Ideal for root vegetables and
proteins for juicy interior and crispy exterior.
COMBI BAKE: Bake fluy cakes and breads
quickly.
STEAM: Gently cook delicate foods at a high
temperature.
RICE/PASTA: Choose between cooking no drain
rice or pasta.
GRILL: Use high heat from above to caramelize
and brown the tops of your food.
AIR FRY: Give food crispness and crunch with
little to no oil.
BAKE: Use the unit like an oven for traditional
baked treats and more.
PROVE: Create an environment for dough to rest
and rise.
SEAR/SAUTÉ: Use the unit as a hob for browning
meats, sautéing veggies, simmering sauces, and
more.
SLOW COOK: Cook your food at a lower
temperature for a longer period of time.
NOTE: The position of the SmartSwitch
will determine which options are available
for selection.
BEFORE FIRST USE
BEFORE FIRST USE
1 Remove and discard any packaging material,
stickers, and tape from the unit.
2 Pay particular attention to operational
instructions, warnings, and important
safeguards to avoid any injury or property
damage.
3 Wash the Combi Pan, bake tray, and crisper
tray in warm, soapy water, then rinse and dry
thoroughly.
NOTE: Not all models include all functions.
Warning: When using this appliance, provide
at least 15cm of space above and on all sides
for adequate air circulation.
OPERATING BUTTONS
SMARTSWITCH: Move up and down to switch
between COMBI COOKER and AIR FRY/HOB
mode. Available functions for each mode will
illuminate.
FUNCTION arrows: Once you've chosen a mode
using the SmartSwitch, use the center arrows
to scroll through the options until your desired
function is highlighted.
TEMP (left-hand) arrows: Use the up/down
arrows to the left of the display to adjust the
cooking temperature.
TIME (right-hand) arrows: Use the up/down
arrows to the right of the display to adjust the
cooking time or the number of slices of bread when
toasting.
START/STOP button: Press to start cooking.
Pressing the button while the unit is cooking will
stop the current cooking function.
(POWER) button: This button turns the unit
on and o and stops all cooking functions.
(LIGHT) button: Use this button to turn
the unit's interior light on and o. The light will
automatically illuminate in the last 30 seconds of
the cook cycle.
Combi Bake
1 Reference the Inspiration Guide for direction
on how to assemble ingredients and
accessories based on recipes/charts. Be sure
to add water to the Combi Cooker Pan.
2 Move SmartSwitch to COMBI COOKER, then
use the FUNCTION arrows to select COMBI
BAKE. The default temperature setting will
display. Use the up and down arrows to the
left of the display to choose from 105°C to
210°C.
3 Use the up and down arrows to the right of the
display to adjust the cook time from 1 minute up
to 1 hour and 15 minutes, in 1 minute increments.
4 Press START/STOP to begin cooking.
5 The display will show progress bars indicating
the unit is building steam. This will take about
20 minutes.
6 When preheating has completed, the timer will
begin counting down.
7 When cook time reaches zero, the unit will beep
and display "End". If your food requires more time,
use the up arrow to the right of the display to
add additional time. The unit will skip preheating.
beep and display "End".
Steam
1 To get started, add water to the Combi Cooker
Pan and add the crisper tray. Add ingredients
on top of the crisper tray and insert into level 1.
2 Move SmartSwitch to COMBI COOKER,
then use the FUNCTION arrows to
select STEAM.
3 Use the up and down arrows to the right of
the display to adjust the cook time.
4 Press START/STOP to begin cooking.
5 The unit will begin preheating to bring the
liquid to a boil. The display will show progress
bars indicating the unit is building steam.
When preheating has completed, the timer
will begin counting down.
6 When cook time reaches zero, the unit will
beep and display "End".
Combi Crisp
1 Reference the Inspiration Guide for direction on
how to assemble ingredients and accessories
based on recipes/charts. Be sure to add water
to the Combi Cooker Pan.
2 Move SmartSwitch to COMBI COOKER. Use
the FUNCTION arrows to select Combi Crisp.
The default setting will display. Use the up
and down arrows to the left of the display to
choose a temperature from 150°C to 240°C.
3 Use the up and down arrows to the right of
the display to adjust the cook time from 1 to
45 minutes, in 1 minute increments.
4 Press START/STOP to begin cooking.
5 The display will show progress bars, indicating
the unit is building steam.
6 When the unit reaches the appropriate steam
level, the timer will begin counting down.
7 When cook time reaches zero, the unit will
beep and display "End". If your food requires
more time, use the up arrow to the right of
the display to add additional time. The unit
will skip preheating.
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USING THE COMBI COOKER FUNCTIONS
To turn on the unit, plug the power cord into a
wall socket, then press the
button.
NOTE: There is no temperature adjustment
when using the STEAM function.
USING YOUR NINJA COMBI
Combi Meals
1 Reference the Inspiration Guide for direction
on how to assemble ingredients and
accessories based on recipes/charts. Be sure
to add water to the Combi Cooker Pan.
2 Add ingredients to the bake tray.
3 Slide the Combi Cooker Pan into level 1
(bottom position) and the bake tray into level 2
(top position).
4 Move the SmartSwitch up to COMBICOOKER,
then use the FUNCTION arrows to select
COMBIMEALS. The default setting will display.
Use up and down arrows to the left of the
display to choose a temperature from 150°C
to 240°C.
5 Use the arrows to the right of the display to
adjust the cook time in 1 minute increments
up to 60 minutes.
6 Press START/STOP to begin cooking.
7 The display will show progress bars, indicating
the unit is building steam. When the unit
reaches the appropriate steam level, the timer
will begin counting down.
8 When cook time reaches zero, the unit will
beep and display “End”. If your food requires
more time, use the up arrows to the right of
the display to add additional time. The unit
will skip preheating.
NOTE: After cycle is complete, remove ALL
food and accessories, then close the door and
press the START/STOP button to begin the dry
cycle. This will help to remove excess water.
NOTE: Temperatures over 200°C only extend
to 30 minutes
USING THE AIR FRY/Hob FUNCTIONS
To turn on the unit, plug the power cord into a
wall socket, then press the
button.
Grill
1 Add ingredients to the bake tray and install on
Level 2.
2 Move SmartSwitch to AIR FRY/Hob, then use
the FUNCTION arrows to select GRILL.
The default temperature setting will display.
Use the up and down arrows to the left of the
display to choose a temperature.
3 Use the up and down arrows to the right of the
display to adjust the cook time up to
30 minutes in 1 minute increments.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit will beep
and display "End".
Air Fry
1 Place the Crisper Tray in the Combi Cooker
Pan. Slide the Combi Cooker Pan into the
designated rail.
2 Add ingredients on the crisper tray and install in
level 1.
3 Move SmartSwitch to AIR FRY/Hob, the
unit will default to AIR FRY. The default
temperature setting will display. Use the up
and down arrows to the left of the display to
choose a temperature from 150°C to 240°C.
4 Use the up and down arrows to the right of
the display to adjust the cook time in minute
increments up to 1 hour.
5 Press START/STOP to begin cooking.
6 When cook time reaches zero, the unit
will beep and display "End".
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NOTE: For best results, it is recommended to
periodically shake ingredients during air frying.
You can open the door and toss ingredients
with silicone tipped tongs for even browning.
When done, slide the Combi Cooker Pan back
into the rails, and close the door.
NOTE: When using Air Fry, add 5 minutes to
the suggested cook time for the unit to preheat
before you add ingredients.
USING YOUR NINJA COMBI - CONT.
Rice/Pasta
1 To get started, add liquid and rice or pasta
into the Combi Cooker Pan. Insert Combi
Cooker Pan into Level 1.
2 Move the SmartSwitch to COMBI COOKER,
then use the center front arrows to select
RICE/PASTA.
3 The function will default to rice. Push either
the left or right UP arrows to select PASTA.
Push either the left or right DOWN arrows to
go back to RICE.
4 Push the START/STOP button to begin
cooking. The display will show circulating bars
while cooking.
5 When the rice or pasta is fully cooked, the
unit will beep and start a count up timer. This
will help to keep ingredients warm until ready
for serving.
Prove
1 Be sure to place the Crisper tray in the Combi
Cooker Pan.
2 Move SmartSwitch to COMBI COOKER, then
use the FUNCTION arrows to select PROOF.
The default temperature setting will display.
Use the up and down arrows to the left of the
display to choose a temperature from 20°C to
35°C, in 5 degree increments.
3 Use the up and down arrows to the right of
the display to adjust the proof time from 15
minutes to 4 hours, in 5 minute increments.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit will
beep and display "End."
Slow Cook
1 Before getting started, ensure that you are
only using the Combi Cooker Pan without the
Crisper Tray.
2 Move SmartSwitch to AIR FRY/Hob, then use
the FUNCTION arrows select SLOW COOK.
The default temperature setting will display.
Use the up and down arrows to the left of the
display to select "Hi," "Lo."
3 Use the up and down arrows to the right of
the display to adjust the cook time.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit will
beep, automatically switch to Keep Warm
mode, and begin counting up.
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USING YOUR NINJA COMBI - CONT.
Sear/Sauté
1 Begin by adding ingredients to the Combi
Cooker Pan and inserting into the Level 1
position.
2 Move SmartSwitch to AIR FRY/Hob then use
the FUNCTION arrows to select SEAR/SAUTÉ.
Use the up and down arrows to the left of the
display to select "Lo1," "2," "3," "4," or "Hi5."
3 Press START/STOP to begin cooking. The
timer will begin counting up.
4 Press START/STOP to turn o the SEAR/
SAUTÉ function. To switch to a dierent
cooking function, press START/STOP to
end the cooking function then use the
SmartSwitch and center front arrows to
select your desired function.
NOTE: You can only use this function with the
door open.
NOTE: ALWAYS use nonstick utensils in the
Combi Cooker Pan. DO NOT use metal utensils,
as they will scratch the nonstick coating on
the pot.
NOTE: SEAR/SAUTÉ will automatically turn
o after 1 hour for "4" and "Hi5" and 4 hours
for "LO1," "2," and "3."
NOTE: There is no time adjustment available
when using the Sear/Sauté function.
Reheat
1 Be sure to position the Cook & Crisp tray in the
bottom of the pot.
2 Move SmartSwitch to AIR FRY/HOB, then use
the centre arrows to select REHEAT. Use the
up and down arrows to the left of the display
to choose a temperature.
3 Use the up and down arrows to the right of the
display to adjust the reheat time.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit will
beep and "End".
NOTE: The SLOW COOK LO time setting
may be adjusted between 6 and 12 hours. The
SLOW COOK HI time setting may be adjusted
between 4 and 12 hours.
Bake
1 Reference the Inspiration Guide for direction
on how to assemble ingredients and
accessories based on recipes/charts.
2 Move SmartSwitch to AIR FRY/Hob, then use
the FUNCTION arrows to select BAKE. The
default temperature setting will display. Use
the up and down arrows to the left of the
display to choose a temperature from 120°C
to 210°C.
3 Use the up and down arrows to the right of the
display to adjust the cook time up to 4 hours
in 1 minute increments.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit
will beep and "End".
NOTE: The unit will preheat for 3 minutes
before the timer starts.
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CLEANING & MAINTENANCE
EVERYDAY CLEANING INSTRUCTIONS:
The unit should be cleaned thoroughly after
every use.
1 Unplug the unit from the wall socket and
ensure the unit is fully cool before washing.
2 To clean the internal unit and the control
panel, wipe them clean with a damp cloth.
DO NOT use abrasive scouring pads.
3 If the food residue is stuck on the pot, crisper
tray, fill the pot with water and allow to soak
before cleaning. DO NOT use scouring pads.
If scrubbing is necessary, use a non-abrasive
cleanser or liquid dish soap with a nylon pad
or brush.
4 Air-dry all parts after each use.
NOTE: NEVER put the cooker base in the
dishwasher, or immerse it in water or any
other liquid.
NOTE: The Combi Cooker Pan and bottom
heater of the unit will be very hot. Clean the
sides of the interior with caution.
DEEP CLEANING INSTRUCTIONS:
1 Fill Combi Cooker Pan with 3 cups of water.
2 Move Smart Switch to COMBI COOKER.
3 Select STEAM and set time to 10 minutes.
Close door and press START/STOP.
4 When time reaches zero and the unit has
cooled down, use a wet cloth or sponge to
wipe down the interior of the unit.
CAUTION: When cleaning the interior of the
unit, do not touch the fan.
5 Remove water from pot and be sure to rinse
both the cooking pot and crisper tray to
ensure all residue has been removed.
Progress bars are shown on the display screen when using COMBI COOKER functions.
• This indicates the unit is building steam. When the unit has finished, your set cook time will begin
counting down.
There is a lot of steam coming from the unit when using the Steam function.
• It’s normal for steam to release through the vent during cooking.
The unit is counting up rather than down.
• The cooking cycle is complete and the unit is in Keep Warm mode.
“ADD POT” error message appears on display screen.
• Complete Combi Cooker Pan is not inside the cooking base. The Combi Cooker Pan is required for all
COMBI COOKER functions.
“ERR” message appears.
• The unit is not functioning properly. Please contact Customer Service at 0800 862 0453. So we may
better assist you, please register your product online at ninjakitchen.co.uk/registerguarantee and
have the product on hand when you call.
TROUBLESHOOTING GUIDE
To order additional parts and accessories, visit ninjakitchen.co.uk or contact
Customer Service at 0800 862 0453. We ask that you register your product online
at ninjakitchen.co.uk and have the product on hand when you call,
so we may better assist you.
REPLACEMENT PARTS
1 When referencing our Meal Charts, for larger cuts of meat add 3 to 5 minutes to the cook time
(but please note this may overcook grains). We recommend sticking to suggested height and weight
of meats.
2 For consistent browning, make sure ingredients are arranged in an even layer on the bottom of
the pot with no overlapping. If ingredients are overlapping, make sure to shake halfway through the
set cook time.
HELPFUL TIPS
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NOTES
The Ninja Guarantee
When a consumer buys a product in the UK, they
get the benefit of legal rights relating to the quality
of the product (your “legal rights”). You can
enforce your legal rights against your retailer,
including Ninja if you bought your Ninja kitchen
appliance from ninjakitchen.co.uk. However, at
Ninja we are so confident about the quality of our
products that we give the owner an additional, free
parts and labour manufacturer’s guarantee of up
to 2 years.
The guarantee it comes with is an important
consideration - and reflects how much confidence
the manufacturer has in its product and
manufacturing quality.
The manufacturer’s guarantee does not aect
your legal rights.
How long are new Ninja machines guaranteed
for?
Our manufacturer’s guarantee lasts for one year
from the date of purchase as standard, or for two
years if you register your purchase with us within
28 days.
How do I register my Ninja guarantee?
If you have purchased your Ninja kitchen appliance
directly from ninjakitchen.co.uk your guarantee is
registered automatically. If you bought it from
anywhere else in the UK, you can register your
guarantee online within 28 days of purchase.
• To register online, please visit www.ninjakitchen.
co.uk/register-guarantee or scan the QR code in
your instruction booklet.
• Keep a note of the date you purchased the
machine.
IMPORTANT:
• Keep your receipt if you bought your Ninja
kitchen appliance from anywhere except
ninjakitchen.co.uk. You will need it to claim under
your guarantee.
• The free Ninja guarantee only applies in the UK.
What are the benefits of registering my free
Ninja guarantee?
When you register your guarantee, you will get an
extra year of cover. We’ll also have your details to
hand if we ever need to get in touch. If you further
agree to receive communications from us, you can
also receive tips and advice on how to get the best
out of your Ninja kitchen appliance and hear the
latest news about new Ninja technology and
launches.
What is covered by the free Ninja guarantee?
Repair or replacement (at Ninja’s discretion) of
your Ninja machine, including all parts and labour.
What is not covered by the free Ninja guarantee?
• Normal wear and tear.
• Accidental damage or faults caused by negligent
use or care, misuse, neglect, careless operation
or handling of the Ninja kitchen appliance which
is not in accordance with the Ninja Operating
Manual supplied with your machine.
• Damage caused by use of the Ninja kitchen
appliance for anything other than normal
domestic household purposes.
• Damage caused by use of parts not assembled
or installed in accordance with the operating
instructions.
• Damage caused by use of parts and accessories
which are not Ninja Genuine Components
• Faulty installation (except where installed by
Ninja).
• Repairs or alterations carried out by parties other
than Ninja or its agents.
How can I claim under the free Ninja guarantee?
Contact our customer service helpline on 0800
862 0453. For service hours please visit our
website under ‘Contact Us’. It’s free to call, and
you’ll be put straight through to a Ninja
representative. You’ll also find online support at
https://support.ninjakitchen.co.uk/. The Ninja
representative will go through some
troubleshooting with you, and if we conclude that
the item has failed, we will send you a replacement
part or a returns label to send the defective item
back to us free of charge. When you have
delivered the defective product to us, we will send
you a replacement.
Please remember that the item will need to be
boxed when you return it to us. It can be any
suitable box, it does not have to be the original
packaging.
Where can I buy genuine Ninja spares and
accessories?
Ninja spares and accessories are developed by the
same engineers who developed your Ninja kitchen
appliance. You’ll find a full range of Ninja spares,
replacement parts and accessories for all Ninja
machines at www.ninjakitchen.co.uk. Please
remember that damage caused by the use of
non-Ninja spares may not be covered under your
guarantee.
MANUFACTURER’S GUARANTEE
