Built-in Oven
User & Installation manual
NV7B564
****
/ NV7B565
****
/ NV7B566
****
/ NV7B567
****
/
NV7B568
****
/ NV7B564
**
C
*
/ NV7B566
**
C
*
/ NV7B568
**
C
*
/
NV7B574
****
/ NV7B575
****
/ NV7B576
****
/ NV7B577
****
/
NV7B578
****
2 English
Contents
Contents
Auto Cook 26
Cleaning 27
More Functions 29
System Settings 30
Smart Control 31
Cooking smart 31
Manual cooking 31
Using the auto cook features 35
Test dishes 39
Collection of frequent Auto cook recipes 40
SmartThings 42
Installation 42
Samsung account 42
Getting started 43
Oven app 43
Controlling your oven remotely 43
Maintenance 44
Cleaning 44
Replacement 47
Troubleshooting and information code 47
Troubleshooting 47
Information codes 49
Technical specifications 50
Appendix 51
Open Source Announcement 51
Safety information 3
Important safety symbols 3
Auto energy saving function 5
Installation 6
What’s included 6
Prepare to install the oven 7
Power connection 7
Cabinet mount 7
Before you start 9
Initial settings 9
Clock 9
New oven smell 10
Smart safety mechanism 10
Soft closing door (applicable models only) 10
Assembling the steam container (applicable models only) 10
Accessories 11
Water reservoir (applicable models only) 12
Mechanical lock (applicable models only) 12
Flexible Door (applicable models only) 13
Dual cook mode 14
Operations 14
Control panel 14
Common settings 15
Cooking modes 16
Natural Steam (applicable models only) 18
Dual cook mode temperature setting range 21
Air Fry (applicable models only) 22
Air Sous Vide (applicable models only) 23
To stop cooking 25
Special Function 25
English 3
Safety information
Safety information
Congratulations on your new Samsung appliances. This manual contains important
information on the installation, use, and care of your appliances. Read this manual thoroughly
before using the appliances to ensure that you know how to safely and efficiently operate the
features and functions that your new appliances offers.
Installation of this oven must be performed only by a licensed electrician. The installer is
responsible for connecting the appliance to the mains power supply in observance of the
relevant safety recommendations.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
Read the instructions
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
NOTE
Supplementary information that may be useful.
WARNING
Failure to follow the instructions may result in electric
shock, injury, fire, breakdown or explosion.
1. This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.
2. For Use in Europe: This appliance can be used by
children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
3. Children should be supervised to ensure that they do
not play with the appliance.
4. If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
4 English
Safety information
Safety information
5. The means for disconnection must be incorporated in the
fixed wiring in accordance with the wiring rules.
6. This Appliance should be allowed to disconnection from
the supply after installation. The disconnection may be
achieved by having the plug accessible or by incorporating
a switch in the fixed wiring in accordance with the wiring
rules.
7. During use the appliance becomes hot.
Care should be taken to avoid touching heating elements
inside the oven.
8. WARNING: Accessible parts may become hot during use.
Young children should be kept away.
9. Do not use harsh abrasive cleaners or sharp metal scrapers
to clean the oven door glass since they can scratch the
surface, which may result in shattering of the glass.
10. If this appliance has cleaning function, excess spillage
must be removed before cleaning and all utensils should
not be left in the oven during steam cleaning or self
cleaning. The cleaning function depends on the model.
11. If this appliance has cleaning function, during cleaning
conditions the surfaces may get hotter than usual and
children should be kept away.
12. Only use the temperature probe recommended for this
oven. (Meat probe model only)
13. Insert the wire rack into position with the protruding
parts (stoppers on both sides) towards the front so that
the wire rack supports the rest position for large loads.
14. A steam cleaner is not to be used.
15. WARNING: Ensure that the appliance is switched off
before replacing the lamp to avoid the possibility of
electric shock.
16. The appliance must not be installed behind a decorative
door in order to avoid overheating.
17. For Use in Europe: WARNING: The appliance and its
accessible parts become hot during use. Care should
be taken to avoid touching heating elements. Children
less than 8 years of age shall be kept away unless
continuously supervised.
18. For stationary appliances permanently connected to
the fixed wiring, compliance with this requirement
is considered to be met if the instruction concerning
disconnection incorporated in the fixed wiring is in
accordance with AS/NZS 3000.
English 5
Safety information
19. The door or the outer surface may get hot when the
appliance is operating.
The temperature of accessible surfaces may be high
when the appliance is operating. The surfaces are liable
to get hot during use.
Insert the wire rack into
position with the protruding
parts (stoppers on both
sides) towards the front so
that the wire rack supports
the rest position for large
loads.
CAUTION
If the oven has been damaged in transport, do not connect it.
This appliance must be connected to the mains power supply only by a specially licensed electrician.
In the event of a fault or damage to the appliance, do not attempt to operate it.
Repairs should be performed by a licensed technician only. Improper repair may result in considerable
danger to you and others.
If your oven needs repair, contact a Samsung Service center or your dealer.
Electrical leads and cables should not be allowed to touch the oven.
The oven should be connected to the mains power supply by means of an approved circuit breaker or
fuse. Never use multiple plug adapters or extension leads.
The power supply of the appliance should be turned off when it is being repaired or cleaned.
Take care when connecting electrical appliances to sockets near the oven.
If this appliance has a vapour or steam cooking function, do not operate this appliance when the water
supply cartridge is damaged. (Vapour or steam function model only)
When the cartridge is cracked or broken, do not use it and contact your nearest service center. (Vapour or
steam function model only)
This oven has been designed only for the cooking of household foods.
During use, the oven interior surfaces become hot enough to cause burns. Do not touch heating
elements or interior surfaces of the oven until they have had time to cool.
Never store flammable materials in the oven.
The oven surfaces become hot when the appliance is operated at a high temperature for an extended
period of time.
When cooking, take care when opening the oven door as hot air and steam can escape rapidly.
When cooking dishes that contain alcohol, the alcohol may evaporate due to the high temperatures and
the Vapour can catch fire if it comes into contact with a hot part of the oven.
For your safety, do not use high-pressure water cleaners or steam jet cleaners.
Children should be kept at a safe distance when the oven is in use.
Frozen foods such as pizzas should be cooked on the big grid. If the baking tray is used, it may become
deformed due to the great variation in temperatures.
Do not pour water into the bottom of the oven when it is hot. This could cause damage to the enamel
surface.
The oven door must be closed during cooking.
Do not line the bottom of the oven with aluminum foil and do not place any baking trays or tins on it.
The aluminum foil blocks the heat, which may result in damage to the enamel surfaces and cause poor
cooking results.
Fruit juices will leave stains, which can become permanent on the enamel surfaces of the oven.
When cooking very moist cakes, use the deep pan.
Do not rest bakeware on the open oven door.
Keep children away from the door when opening or closing it as they may bump themselves on the door
or catch their fingers in the door.
Do not step, lean, sit or place heavy items on the door.
Do not open the door with unnecessarily strong force.
WARNING: Do not disconnect the appliance from the main power supply even after the cooking process
is completed.
WARNING: Do not leave the door open while oven is cooking.
Auto energy saving function
• If no user input is made for a certain time while the appliance is operating, the appliance stops
operation and goes to Standby state.
• Light : During cooking process, you can switch off Oven lamp by pressing ‘Oven light’ button. For
energy saving, the oven lighting is switched off a few minutes after cooking program has started.
6 English
Installation
Installation
WARNING
This product is dedicated to built-in products.
This oven must be installed by a qualified technician. The installer is responsible for
connecting the oven to the main power, while observing the relevant safety regulations of
your area.
What’s included
Make sure all parts and accessories are included in the product package. If you have a
problem with the oven or accessories, contact a local Samsung customer center or the retailer.
Oven at a glance
01
02
03
04
01 Control panel 02 Door handle 03 Water reservoir (*)
04 Door
NOTE
• Depending on the model, this oven comes in two types: single door and dual door.
• The availability of items marked with an asterisk (*) depends on the oven model.
Accessories
The oven comes with different accessories that help you prepare different types of food.
Wire rack Wire rack insert (*) Baking tray (*)
Universal tray (*) Extra-deep tray (*) Divider
Meat probe (*) 2 screws (M4 L25) Steam container (*)
Steam tray (*) Air Fry tray (*)
NOTE
Availability of accessories with an asterisk (*) depends on the oven model.
English 7
Installation
Cabinet mount
If installing the oven in a built-in cabinet, the cabinet must have its plastic surfaces and
adhesive parts resistant up to 90 °C. Samsung is not responsible for damage to furniture from
the oven’s heat emission.
The oven must be properly ventilated. For ventilation, leave a gap of about 50 mm between
the lower shelf of the cabinet and the supporting wall. If you install the oven under a cooktop,
follow the cooktop’s installation instructions.
Required dimensions for installation
D
E
C
B
A
L
K
J
I
F
H
G
Oven (mm)
A 560 G 503
B 166 H 481
C 383 I 21
D 45 J 549
E 596 K 579
F 595 L 559
Prepare to install the oven
Phillips Screwdriver Drill
Power connection
01 02 03
L N
01 BROWN or BLACK
02 BLUE or WHITE
03 YELLOW and GREEN
Plug the oven into an electrical socket. If a plug-
type socket is not available due to allowable
current limitations, use a multi-pole isolator
switch (with at least 3 mm spacing in-between)
to meet safety regulations. Use a power cord of
sufficient length that supports the specification
H05 RR-F or H05 VV-F, min. 1.5 ~ 2.5 mm
2
.
Rated current (A) Minimum cross-sectional area
10 < A ≤ 16 1.5 mm
2
16 < A ≤ 25 2.5 mm
2
Check the output specifications on the label attached to the oven.
Open the rear cover of the oven using a screwdriver, and remove the screws on the cord clamp.
Then, connect the power lines to the relevant connection terminals.
The (
)-terminal is designed for earth grounding. First connect the yellow and green lines (earth
grounding), which must be longer than the others. If you use a plug-type socket, the plug must
remain accessible after the oven is installed. Samsung is not responsible for accidents caused by
missing or faulty earth grounding.
WARNING
Do not step on or twist the wires during installation, and keep them away from heat-emitting
parts of the oven.
8 English
Installation
Installation
D
C
B
A
E
Built-in cabinet (mm)
A Min. 550
B Min. 560
C Min. 50
D Min. 590 - Max. 600
E Min. 460 x Min. 50
NOTE
The built-in cabinet must have vents (E) to
ventilate heat and circulate the air.
D
C
B
A
Under-sink cabinet (mm)
A Min. 550
B Min. 560
C Min. 600
D Min. 460 x Min. 50
NOTE
• The built-in cabinet must have vents (D) to
ventilate heat and circulate the air.
• Minimum height requirement (C) is for oven
installation alone.
Installing with a hob
To install a hob on top of the oven, check the
installation guide of the hob for the installation
space requirement ( ).
Mounting the oven
A
Make sure to leave a gap (A) of at least 5 mm
between the oven and each side of the cabinet.
B
Secure at least 3 mm of gap (B) so that the door
opens and closes smoothly.
English 9
Before you start
Fit the oven into the cabinet and fix the oven
firmly on both sides using 2 screws.
After installation is complete, remove the protective film, tape, and other packing material,
and take out the provided accessories from inside the oven. To remove the oven from the
cabinet, disconnect power to the oven first, and then remove 2 screws on both sides of the
oven.
WARNING
The oven requires ventilation for normal operation. Do not block the vents under any
circumstance.
NOTE
The actual appearance of the oven may differ with the model.
Before you start
Initial settings
When you turn on the oven for the first time, the First Use Guide screen appears. Complete
the on-screen instructions, and the First Use Guide will not appear again.
Once you complete the First Use Guide, the default time and date (12:00 Jan 1) appears on the
screen. Follow the steps below to set the current time and date.
Clock
It is important to set the correct time to ensure correct automatic operations.
01
02 03
To set the clock time
1. Tap
.
2. Select Set time using the Dial Knob, and then press the Dial Knob.
3. Set the current time using the Dial Knob, and then press the Dial Knob. (Hour, minute, and
AM/PM if necessary)
To set the date
1. Tap
.
2. Select Set date using the Dial Knob, and then press the Dial Knob.
3. Set the current date using the Dial Knob, and then press the Dial Knob. (Month, day, and
year)
To set the time format
1. Tap
.
2. Select Time format using the Dial Knob, and then press the Dial Knob to confirm.
3. Turn the Dial Knob to select 12hr or 24hr, and then press the Dial Knob.
NOTE
You cannot change the clock time while the oven is operating.
10 English
Before you start
Before you start
Assembling the steam container (applicable models only)
1. Check and make sure you have all the parts for
the steam container.
• Parts includes glass lid, metal pan, steam
tray, and steam nozzle.
2. Insert the steam nozzle to the hole on the
right-rear side of the metal pan, and then
tighten the provided nut.
3. Put the steam tray in the metal pan, and then
close the glass lid to use it in the oven.
New oven smell
Before using the oven for the first time, clean inside the oven to remove the new oven smell.
1. Remove all accessories from inside the oven.
2. Run the oven with Convection 200 °C or Conventional 200 °C for an hour. This will burn any
remaining production substances in the oven.
3. When complete, turn off the oven.
NOTE
• At the first-time use, you may see some smoke inside the oven while it is operating.
However, this is not a product failure.
• As the temperature of the cooking room increases at an initial period, you may find some
spots on the inner glass of the door. If this is the case, turn off the oven and wait until it
cools down. Then, use kitchen paper or neutral detergent with a clean cloth to wipe up the
inner glass.
• It is also important to make sure that you operate the oven in a well-ventilating kitchen
environment.
Smart safety mechanism
If you open the door while the oven is operating, the oven light turns on, and both the fan and
the heating elements stop operation. This is to prevent physical injuries such as burns as well
as to prevent unnecessary energy loss. When this happens, simply close the door, and the
oven continues to operate normally because this is not a system failure.
Soft closing door (applicable models only)
The Samsung Built-in Oven features a soft closing door that gently, safely, and silently closes.
When closing the door, the specially designed hinges catch the door a few centimetres before
the final position. This is the perfect touch for added comfort, allowing the door to be closed
silently and gently.
(Availability of this feature depends on the oven model.)
The door starts to be closed softly at about
15 degrees and completely closed within approx.
5 seconds.
English 11
Before you start
Accessories
For first time use, clean the accessories thoroughly with warm water, detergent and a soft
clean cloth.
05
04
03
02
01
01 Level 1 02 Level 2
03 Level 3 04 Level 4
05 Level 5
• Insert the accessory to the correct position
inside of the oven.
• Allow at least a 1 cm space from the accessory
and the bottom of the oven, and from any
other accessory.
• Take caution in removing cookware and/
or accessories out of the oven. Hot meals or
accessories can cause burns.
• The accessories may be deformed while they
are gaining heat. Once they have cooled down,
they will recover their original appearance and
performance.
Basic use
For better cooking experience, familiarise yourself with how to use each accessory.
Wire rack The wire rack is designed for grilling and roasting. Insert the wire
rack into position with the protruding parts (stoppers on both sides)
towards the front.
Wire rack
insert (*)
The wire rack insert is used with the tray and prevents liquid from
dripping onto the bottom of the oven.
Baking tray (*) The baking tray (depth: 20 mm) is used for baking cakes, cookies, and
other pastries. Put the slanted side to the front.
Universal
tray (*)
The universal tray (depth: 30 mm) is used for cooking and roasting.
Use the wire-tray insert to prevent liquid from dripping onto the
bottom of the oven.
Put the slanted side to the front.
Extra-deep
tray (*)
The extra-deep tray (depth: 50 mm) is used for roasting with or
without the wire-tray insert. Put the slanted side to the front.
Telescopic
rails (*)
Use the telescopic rail plate to insert the tray as follows:
1. Stretch the rail plate out from the oven.
2. Put the tray on the rail plate and slide the rail plate into the oven.
3. Close the oven door.
Divider
The divider is designed to separate the oven in two zones. Use the divider
with Dual cook mode. Do not use the divider as a shelf.
Meat probe (*)
The meat probe measures the internal temperature of the meat to
cook. Use only the meat probe that comes with your oven.
Steam
container (*)
The steam container and glass lid are only for steam assisted mode.
Use the steam container on the steam container level only and make
sure to insert fully into the compartment so the container touches the
rear wall.
The steam container has 4 separate parts: Glass lid, metal pan, steam
tray, and steam nozzle.
Warning : Do not use glass lid for grill, baking.
WARNING
• Always wear oven mittens when handling the steam container and
be careful not to drop the steam container.
• Sudden temperature changes could cause glass parts to break or
shatter.
Steam tray (*) Use the steam tray only in Natural Steam mode. Put the tray in the
bottom center of the compartment and fill it with clean water. As the
tray becomes hot during or immediately after cooking, be sure to use
oven gloves or wait until the oven cools down completely to remove
the tray.
Air Fry tray (*) Use the Air Fry tray only in Air Fry mode. As the tray becomes hot
during or immediately after cooking, be sure to use oven gloves or
wait until the oven cools down completely to remove the tray.
NOTE
Availability of accessories with an asterisk (*) depends on the oven model.
12 English
Before you start
Before you start
Water reservoir (applicable models only)
The water reservoir is used for steam functions. Fill it with water in advance of steam cooking.
1. Locate the water reservoir in the top-right
corner. Push in the reservoir to open and
remove.
2. Open the reservoir cap, and fill the reservoir
with 500 ml of drinkable water.
3. Close the cap, and reinsert the reservoir.
NOTE
Insert the water reservoir to the end until it locks.
MAX
NOTE
Do not exceed the max line.
A
NOTE
Make sure the upper case (A) of the water
reservoir is closed before using the oven.
Mechanical lock (applicable models only)
Installation
A
1. Insert the thin part (A) of the mechanical lock
into the corresponding slot of the lock handle
as shown.
2. Tighten the screw on the lock handle.
Uninstallation
Loosen and remove the screw from the lock
handle.
Lock/unlock
• To open the door, slightly lift up the lock
handle to unlock the door. Then, open the
door.
• To lock the door, simply close the door. The
mechanical lock automatically locks the door.
English 13
Before you start
How to use the full door
1. Hold the lever-less area of the handle, and
then pull.
2. This will open the whole door as shown.
CAUTION
When opening the whole door, make sure to
grasp the handle by the lever-less portion.
If the lever is pressed halfway through opening
the door, the upper door may open, causing
physical injury.
NOTE
• Do not put heavy objects on, or apply excessive force, to the upper door.
• Do not let children play with or on the upper door.
Flexible Door (applicable models only)
This oven has a unique Flexible Door that is hinged in the middle, so you only need to open the
top half to access the upper zone. When you’re using the Dual Cook capability, you can access
the top oven space much more easily and with greater energy efficiency.
How to use the upper door
1. Completely press the handle lever.
2. Pull the handle.
3. This will open only the upper door as shown.
14 English
Operations
Before you start
Dual cook mode
You can use both the upper and lower zones for cooking two different recipes, or simply
choose one zone to cook with.
Insert the divider in level 3 to separate the
cooking chamber in two zones. The oven senses
the divider and activates the upper zone by
default.
NOTE
Availability of Dual cook mode depends on the
recipe. For more information, see the Cooking
smart section in this manual.
Operations
Control panel
The front panel comes in a wide range of materials and colours. For improved quality, the
actual appearance of the oven is subject to change without notice.
01
03
06 08 09 10
04 05 0702
01 Power Press to turn the oven on. To turn it off, hold down for 1 seconds.
02 Screen Displays the menu, information, and cooking progress.
03 Upper / Lower
zone selector
You can select the upper zone or lower zone to control.
The buttons become active when you insert the divider into the
oven.
04 Start / Stop Tap to start or stop the oven operation.
Tap and hold 3 seconds during cooking to cancel.
In Dual cook mode, use the upper button for the upper zone, and
the lower button for the lower zone.
05 Cooking Time Tap to set the cooking time.
06 Light Tap to turn the oven light on or off.
07 Smart Control Set the Smart Control function on or off.
NOTE
Easy Connection must be set before using this function.
English 15
Operations
2. Turn the Dial Knob to set the desired
temperature.
3. Press the Dial Knob to confirm.
NOTE
• To change the set temperature, turn the Dial Knob to set the desired temperature, and
then tap lower
.
• The exact temperature inside the oven can be measured with authorized thermometer
and method defined by an authorized institution. Using other thermometers may cause a
measuring error.
Cooking time
1. Select a cooking mode and set the
temperature.
• See the “Mode and temperature” section for
detailed instructions.
2. Turn the Dial Knob to select Set Cook Time,
and then press the Dial Knob to confirm.
• Alternatively, you can tap to set the
cooking time.
08 Options Tap to see the Options list.
Tap and hold 3 seconds to see the System settings.
09 Back Tap to move to the previous screen or to cancel the cooking.
10 Dial Knob Turn left and right to navigate through the menus and lists. An
item will be selected to show you where you are on the screen.
Press to select the item.
NOTE
Tapping on the display while wearing plastic or oven gloves may not operate properly.
Common settings
It is common to change the default temperature and/or cooking time across all cooking
modes. Follow the steps below to adjust the temperature and/or cooking time for the selected
cooking mode.
Most used mode and temperature
• The default order of the cooking modes will automatically change after you use the oven
for 10 times. The cooking mode list will be arranged in the most used mode to least used
mode so you can quickly select the cooking mode you used the most.
• The default temperature of a cooking mode will automatically change if you have used the
specific temperature for that cooking mode more than 3 times.
Mode and temperature
1. Turn the Dial Knob to choose a mode or
function, and then press Dial Knob.
• The default temperature of the selected
mode appears.
16 English
Operations
Operations
3. Turn the Dial Knob to set the desired time up
to 23 hours and 59 minutes.
4. Press the Dial Knob to confirm.
NOTE
• You can cook without setting the cooking time if you want to. In this case, the oven starts
cooking at set temperatures without time information, and you must stop the oven manually.
• To change the set cooking time, tap
and follow the above steps.
End time
1. Select a cooking mode and set the temperature.
• See the “Mode and temperature” section for
detailed instructions
2. Set the cooking time.
• See the "Cooking time" section for detailed
instructions.
3. Turn the Dial Knob to select "Ready at (time)",
and then press the Dial Knob to confirm.
4. Turn the Dial Knob to set the desired end time.
5. Press the Dial Knob to confirm.
NOTE
• You can cook without setting the end time if you want to. In this case, the oven starts cooking at
set temperatures immediately and end cooking when the desired cook time is up.
• To change the end time, tap
and follow the above steps.
Cooking modes
1. Turn the Dial Knob to select a cooking mode.
2. Set the cooking time and/or temperature if
necessary. See the Common settings section for
details.
3. After setting the mode, temperature, and the
cooking time, turn the Dial Knob to select Set
Fast Preheat. Then, turn on the option.
• The Fast Preheat option may not be available
for some cooking modes.
The oven starts preheating with the Preheat icon
or Fast Preheat icon until the internal
temperature reaches the target temperature.
When preheating is complete, the indicator
disappears with a beep.
Preheating is recommended for all cooking modes
unless otherwise specified in the cooking guide.
NOTE
You can change the cooking time and/or
temperature during cooking.
English 17
Operations
Cooking mode descriptions
The cooking modes with an asterisk (*) are available for fast preheating and disabled for
temperatures set at less than 100 °C.
Mode
Temperature range (°C)
Suggested
temperature
(°C)
Single
Dual
Upper Lower Dual
Convection
* 30-250 40-250 40-250 40-250 160
The rear heating element generates heat, which is evenly
distributed by the convection fan. Use this mode for baking and
roasting on different levels at the same time.
Conventional
* 30-250 - - - 180
The heat is generated from the top and bottom heating
elements. This function should be used for standard baking and
roasting for most types of dishes.
Eco Convection
30-250 - - - 160
Eco Convection uses the optimized heating system to save
energy while cooking. The cooking times slightly increases, but
the cooking results remain the same. Note that this mode does
not require preheating.
NOTE
ECO Convection mode of heating used to determine the energy
efficiency class is in accordance with EN60350-1
Grill
Large grill
100-270 40-250 - 40-250 220
The large-area grill emits heat. Use this mode for browning the
tops of food (for example, meat, lasagne, or gratin).
Eco grill
100-270 - - - 220
The small-area grill emits heat. Use this mode for food that
requires less heat, such as fish and filled baguettes.
Fan grill
100-250 - - - 180
Two top heating elements generate heat, which is distributed by
the fan. Use this mode for grilling meat or fish.
Mode
Temperature range (°C)
Suggested
temperature
(°C)
Single
Dual
Upper Lower Dual
Top heat
+ Convection
* 40-250 40-250 - 40-250 180
The top heating element generates heat, which is evenly
distributed by the convection fan. Use this mode for roasting
that requires a crispy top (for example, meat or lasagne).
Bottom heat
+ Convection
* 40-250 - 40-250 40-250 200
The bottom heating element generates heat, which is evenly
distributed by the convection fan. Use this mode for pizza, bread,
or cake.
Bottom heat
100-230 - 40-250 40-250 150
The bottom heating element generates heat. Use this mode at
the end of baking or cooking to brown the bottoms of a quiche
or pizza.
Pro-Roasting
80-200 - - - 160
Pro-Roasting runs an automatic pre-heating cycle until the oven
temperature reaches 220 °C. Then, the top heating element and
the convection fan start operating to sear food such as meat.
After searing, the meat will be cooked at low temperatures. Use
this mode for beef, poultry, or fish.
Air Sous Vide
50-95 - - - 60
Air Sous Vide mode uses low-temperature hot air to implement
Sous Vide mode without steam or the water tank. In this mode,
the oven keeps constant low temperatures inside the cooking
chamber.
Air Fry
- 150-250 - - 220
Air Fry mode uses hot air for crispier and healthier frozen or
fresh foods without, or less oil, than normal convection modes.
18 English
Operations
Operations
Natural Steam (applicable models only)
With Natural Steam, you can bake bread that is crispy on the outside and moist inside. We
recommended preheat the oven for the best results.
1. Insert steam tray on the bottom of
compartment.
2. Fill the tray with water 250 mL only when the
oven is cold.
3. Select Natural Steam ( ) mode.
4. Turn the Dial Knob to set the temperature and
cooking time.
5. Press Dial Knob to start preheating.
6. Put the food in the oven on any rack and start
cooking.
NOTE
• Do not refill the water during cooking or when the oven is hot.
• When the oven cools down completely after using the Natural Steam function, use a wet
cloth to wipe the bottom of the zone.
• To remove water scale that forms after using the oven for an extended time, use a soft
cloth with dedicated detergent.
Food Accessory Level Temp. (°C) Time (min.)
Croissants, 4-6 pieces Universal tray 3 190 20-25
Apple puff pastry Universal tray 3 190 20-25
Danish pastry Universal tray 3 190 20-30
Bread roll Universal tray 3 180 20-30
White bread Wire rack 2 180 30-40
Steam assisted modes
CAUTION
Make sure the water reservoir is filled before using the steam assisted modes.
1. Select the desired cook mode, and then press
the Dial Knob. (For detailed information
of each mode, see “Steam assisted mode
descriptions”.)
• You can use the meat probe in some modes.
To cook using the meat probe, see “Cooking
with the meat probe (applicable models
only)”.
2. Set the desired temperature.
• The default temperature and the
temperature range differ depending on the
cook mode.
English 19
Operations
3. Set the steam level.
• The default setting is “Medium”.
4. Select Cook Time, and then press the
Dial Knob to set the desired cooking time.
• Maximum cooking time is 23 hours and 59
minutes.
5. After setting the cooking time, select the
option you want to run at the end of cooking,
and then press the Dial Knob.
NOTE
If you start cooking without setting the cooking
time for option, you must stop the oven manually.
6. Tap to start cooking.
NOTE
• You can change the temperature and cooking time during cooking.
• During cooking, you can tap
to pause cooking, or tap and hold for 3 seconds to stop
and cancel the cooking operation.
• When cooking is complete, Add 5 mins appears on the screen.
- You can select Add 5 mins, and then press the Dial Knob to extend the cooking for 5 more
minutes.
Steam assisted mode descriptions
Mode
Temperature
range (°C)
Default
temperature (°C)
Fast
Preheat
Meat
probe
Steam Function
Steam Cook (*)
- - X X
The hot steam from the steam generator is injected through the
steam nozzle into the oven to cook food. This mode is suitable for
cooking vegetables, fish, eggs, fruits, and rice.
Steam
Convection (*)
120-250 160 O O
The heat generated by the convection heater and fans is
continuously supported by hot steam. The intensity of the steam
can be adjusted to Low, Medium, or High. This mode is suitable
for baking puff pastries, yeast cake, bread, and pizza and
roasting meat and fish.
Steam Top Heat
+ Convection (*)
120-250 180 O O
The heat generated by the top heater and the convection
heater is shared evenly in the oven by the fan, and the hot
steam supports the heating elements. This mode is suitable for
roasting crusty dishes like meat, poultry, or fish.
Steam Bottom
Heat
+ Convection (*)
120-250 200 O O
The heat generated by the bottom heating element and the
convection heater is shared evenly in the oven by the fan, and
the hot steam supports the heating elements. This mode is
suitable for crispy baking foods like pizza or apple pie.
NOTE
• Availability of the modes with an asterisk (*) depends on the oven model.
• Always fill the water reservoir with fresh water when cooking with these modes.
20 English
Operations
Operations
Dual cook mode (Grill mode)
Grilling with Dual cook mode is useful for small serving sizes to save power. By default,
only the Large grill option in the upper zone is available because the oven uses only the top
heating element.
1. Insert the divider in level 3 to activate Dual
cook mode.
2. Turn the Dial Knob to select Large Grill, and
then press the Dial Knob to confirm.
• Eco Grill and Fan Grill is not available in Dual
cook mode.
3. Turn the Dial Knob to set the desired
temperature, and then press the Dial Knob to
confirm.
Cooking with the meat probe (applicable models only)
The meat probe measures the internal temperature of meat while it’s cooking. When the
temperature reaches the target temperature, the oven stops and finishes cooking.
• Use only the meat probe that comes with your oven.
• You cannot set the cooking time if the meat probe is plugged in.
Dual cook mode
You can use the provided divider to separate the cooking chamber in the upper and lower
zones. This allows users to enable two different cooking modes simultaneously, or to simply
choose one zone to cook with.
1. Insert the divider in level 3 to separate the
cooking chamber in two zones.
2. Turn the Dial Knob to select the cooking mode.
You can select Grill, Convection, Top heat
+ Convection and Air Fry mode on the
upper zone and Convection, Bottom heat +
Convection, and Bottom heat mode on the
lower zone.
3. Tap to select the upper zone, or tap to
select the lower zone.
The
button activates for the selected zone.
4. Set the cooking time and/or temperature if
necessary. See the Common settings section
for details.
5. When done, press the Dial Knob to confirm.
The oven starts preheating with icon until
the internal temperature reaches the set
temperature. Preheating is recommended for
all cooking modes unless otherwise specified
in the cooking guide.
NOTE
Availability of Dual cook mode depends on the cooking mode. For more information, see the
Cooking smart section in this manual.
English 21
Operations
1. On the feature panel, tap to choose a cooking
mode and temperature.
2. Insert the tip of the meat probe into the center
of the meat to cook. Make sure the rubber
handle is not inserted.
3. Plug the probe connector into the socket
on the leftsided wall. Make sure you see the
Meat Probe inserted indicator when the probe
connector is connected.
4. Turn the Dial Knob to set the internal
temperature of the meat.
5. Tap to start cooking. The oven completes
cooking with a melody when the internal
temperature of the meat reaches the set
temperature.
WARNING
• To prevent damage, do not use the meat probe with the spit accessory.
• When cooking is complete, the meat probe becomes very hot. To prevent burns, use oven
gloves to take out the food.
NOTE
Not all modes support using the meat probe. If you use the meat probe with inapplicable
modes, the current mode indicator blinks. When this happens, remove the meat probe
instantly.
Dual cook mode temperature setting range
You can use both the upper and lower zones simultaneously for different cooking operations.
In Dual Cook mode, the temperature range of one zone is affected by the temperature
settings of the other zone. For instance, broiling in the upper zone will be limited by the
operation in the lower zone in terms of cooking temperatures. However, either zone limits its
temperature settings between minimum 40 and maximum 250.
If Upper is set to (°C)
Lower zone is limited to (°C)
Minimum Maximum
40 40 45
60 50 75
80 65 105
100 80 135
120 90 160
140 105 190
160 120 220
180 135 250
200 145 250
220 160 250
250 170 250
If Lower is set to (°C)
Upper zone is limited to (°C)
Minimum Maximum
40 40 45
60 50 75
80 65 105
100 80 135
120 90 160
140 105 190
160 120 220
180 135 250
200 145 250
220 160 250
250 170 250
22 English
Operations
Operations
Available modes in each zone
Zone Available mode
Temperature
range (°C)
Default
temperature (°C)
Fast
Preheat
Meat
probe
Upper
Convection 40-250 160 X X
Large Grill 40-250 220 X X
Top Heat + Convection 40-250 180 X X
Air Fry 150-250 220 X X
Lower
Convection 40-250 160 X X
Bottom Heat
+ Convection
40-250 200 X X
Bottom Heat 40-250 150 X X
Steam Cook (*) - - X X
Steam Convection (*) 120-250 160 X X
Steam Bottom Heat
+ Convection (*)
120-250 200 X X
NOTE
• Refer to “Cooking mode descriptions” or “Steam assisted mode descriptions” for
description of each mode.
• Availability of the modes with an asterisk (*) depends on the oven model.
Air Fry (applicable models only)
Preheating is not necessary for this mode. We recommended place a baking sheet or tray on
the divider for getting any drippings.
For better cooking results, flip food over during the process.
1. Insert divider and place the tray with wire rack
on rack position 4.
2. Select Air Fry mode using the Dial Knob.
3. Use the Dial Knob to change the default
temperature. Enter the suggested
temperature for your food as recommended
cooking guide. The default temperature is
220 °C.
4. Press the Dial Knob and set the Cook Time or
End Time, if necessary.
5. Tap or press the Dial Knob.
English 23
Operations
NOTE
• Place a baking sheet or tray on the divider for getting any drippings. This will help to
reduce splatter and smoke.
• Before using a baking sheet, check the maximum allowable temperature of baking sheet.
• Air Fry is designed for a dual upper oven rack. Insert divider and place food on rack position
4 for best results.
• For cooking fresh or homemade foods, spread the oil over a larger area more evenly,
crisping up the food more effectively.
WARNING
• If anything is in progress in lower zone, Air Fry is not available in the upper zone.
• When Air Fry is in progress in the upper zone, the lower zone is not available at all.
We recommended turnover after half of cooking time for the best results.
Food Accessory Level Temp. (°C) Time (min.)
Potatoes
Frozen French fries Wire rack + Air Fry tray 4 210-220 20-25
Frozen French fries,
seasoned
Wire rack + Air Fry tray 4 210-220 20-25
Frozen tater tots Wire rack + Air Fry tray 4 210-220 15-20
Frozen hash brown Wire rack + Air Fry tray 4 210-220 15-20
Frozen potato wedges Wire rack + Air Fry tray 4 210-220 15-20
Homemade French fries Wire rack + Air Fry tray 4 200-210 20-25
Homemade potato
wedges
Wire rack + Air Fry tray 4 210-220 20-25
Frozen
Frozen chicken nuggets Wire rack + Air Fry tray 4 210-220 15-20
Frozen chicken wings Wire rack + Air Fry tray 4 210-220 25-30
Frozen onion rings Wire rack + Air Fry tray 4 210-220 15-20
Frozen chicken strips Wire rack + Air Fry tray 4 210-220 20-25
Frozen Churros Wire rack + Air Fry tray 4 190-200 10-15
Food Accessory Level Temp. (°C) Time (min.)
Chicken
Fresh drumsticks Wire rack + Air Fry tray 4 200-210 30-35
Fresh wings Wire rack + Air Fry tray 4 200-210 25-30
Breasts, breaded Wire rack + Air Fry tray 4 200-210 25-30
Vegetable
Asparagus, breaded Wire rack + Air Fry tray 4 200-210 15-20
Aubergine, sliced and
breaded
Wire rack + Air Fry tray 4 200-210 15-20
Onion rings, breaded Wire rack + Air Fry tray 4 200-210 15-20
Squash cubes Wire rack + Air Fry tray 4 200-210 20-25
Cauliflower florets Wire rack + Air Fry tray 4 190-200 15-20
Vegetable mix Wire rack + Air Fry tray 4 200-210 15-20
Air Sous Vide (applicable models only)
Air Sous Vide mode uses low-temperature hot air to implement Sous Vide mode without
steam or the water tank. In this mode, the oven keeps constant low temperatures inside
the cooking chamber, cooking food that can keep its original fragrance and nutrients while
offering enriched flavor and soft texture.
1. Put food in a clean vacuum bag and seal it up.
Then, load the food in rack position 3 of the
oven.
24 English
Operations
Operations
2. Select Air Sous Vide mode.
3. Use the Dial Knob to change the default
temperature. Enter the suggested temperature
for your food as recommended cooking guide.
The default temperature is 60 °C. (You can
change the temperature by 1 °C)
4. Press the Dial Knob and set the cooking time.
5. Tap or press the Dial Knob.
NOTE
• Use fresh and quality ingredients only. Trim them in a clean condition and store under
refrigeration.
• Use heat-resistant vacuum bags for moving and storing ingredients.
• Do never reuse the heat-resistant vacuum bags.
• The cooking time depends on the thickness of food. Addition of salt or sugar may shorten
the cooking time.
Tips
• To keep the original taste, we recommend you use less herbs and spices than in ordinary
recipes.
• Meat and fishery offer better flavors when seared and served.
• If not served immediately after cooked, put the food in ice water and cool down completely.
Then, store them under 5 °C to keep the fragrance and texture of food.
- Exceptionally, chicken is recommended to eat immediately after cooked.
We recommended preheat the oven for the best results.
Food Doneness Accessory Level Temp. (°C) Time (hrs.)
Beef
Steak, 4cm thick Rare Wire rack 3 54 3-4
Steak, 4cm thick Medium Wire rack 3 60 3-4
Steak, 4cm thick Well done Wire rack 3 68 3-4
Roast Medium Wire rack 3 62 6-8
Roast Well done Wire rack 3 68 6-8
Pork
Chop, boneless Tender Wire rack 3 60 3-4
Chop, boneless Firm Wire rack 3 71 3-4
Roast Medium Wire rack 3 62 4-6
Roast Well done Wire rack 3 72 4-6
Pulled pork Well done Wire rack 3 74 18-24
Poultry
Chicken, breast Tender Wire rack 3 66 3-4
Chicken, breast Firm Wire rack 3 72 3-4
Duck, breast Tender Wire rack 3 63 3-4
Fish
Salmon steak Tender Wire rack 3 52 2-3
Salmon steak Well done Wire rack 3 63 2-3
Cod fillet Tender Wire rack 3 55 2-3
Vegetables
Asparagus - Wire rack 3 85 2-3
Potato, sliced - Wire rack 3 90 2-3
Sweet potato, sliced - Wire rack 3 90 2-3
Carrot, sliced - Wire rack 3 90 2-3
Squash, cubes - Wire rack 3 90 2-3
English 25
Operations
Food Doneness Accessory Level Temp. (°C) Time (hrs.)
Fruit
Apple, sliced - Wire rack 3 80 2-3
Pineapple, sliced - Wire rack 3 85 1-2
Pear, sliced - Wire rack 3 83 2-3
Others
Hen’s eggs Poached Wire rack 3 63 2-3
Hen’s eggs Hard boiled Wire rack 3 71 2-3
* Cook hen's eggs without vacuum sealing.
To stop cooking
• While cooking is in process, you can tap
button to turn the oven off. However, the oven
will not turn off immediately to avoid any
unintended manipulation. If you tap
button
by mistake, you can tap button on within
3 seconds.
• You can tap to pause cooking, or tap and
hold
for 3 seconds to stop and cancel the
cooking operation.
• Alternatively, you can tap , use the
Dial Knob to select Yes, and then press the
Dial Knob to cancel the cooking operation.
To stop cooking for an individual zone
Follow these instructions to stop cooking in Dual cook mode.
• You can tap to pause cooking, or tap and
hold for 3 seconds to stop and cancel the
cooking operation.
- Tap the upper
button for the upper zone,
and the lower
button for the lower zone.
• Alternatively, you can follow the below
instructions.
1. Tap
to select the upper zone or tap
to
select the lower zone, and then tap .
2. Turn the Dial Knob to select Yes, and then
press the Dial Knob to cancel the cooking
operation.
Special Function
Additional functions improve your cooking experience. Special functions are not enabled in
Dual cook mode.
1. Turn the Dial Knob to select Special Function
and press the Dial Knob to confirm.
2. Turn the Dial Knob to select a function, and
then press the Dial Knob to confirm.
3. Set the cooking time and/or temperature if
necessary. See the Common settings section
for details.
26 English
Operations
Operations
4. Press the Dial Knob or tap button to start
the function.
Mode
Temperature
range (°C)
Suggested
temperature (°C)
Instructions
Keep warm 40-100 60
Use this only for keeping foods warm
that just have been cooked.
Plate warm 30-80 50
Use this for warming dishes or
ovenware.
Defrost 30-60 30
This mode uses for defrosting frozen
products, baking goods, fruit, cake,
cream and chocolate. The defrosting
time is depending on the type, size and
quantity of the food.
Auto Cook
For inexperienced cooks, the oven offers a total of 50 auto cooking recipes. Take advantage
of this feature to save you time or shorten your learning curve. The cooking time and
temperature will be adjusted according to the selected recipe.
1. Turn the Dial Knob to select Auto Cook.
2. Turn the Dial Knob to select a programme, and
then press the Dial Knob to confirm.
3. Turn the Dial Knob to select a serving size. The
weight range depends on the programme.
4. Press the Dial Knob or tap button to start
cooking.
NOTE
• Some of the items in the Auto cook programmes include preheating. For those items, the
preheating progress is displayed. Please put the food in the oven after preheating beep.
Then, press the Dial Knob or tap
button to start Auto Cook.
• For more information, see the Cooking smart section in this manual.
Dual cook mode
1. Insert the divider in level 3 to activate Dual
cook mode.
2. Tap to select the upper zone or tap
to
select the lower zone.
The button activates fo the selected zone.
3. Turn the Dial Knob to select Auto Cook.
English 27
Operations
4. Turn the Dial Knob to select a programme
for the selected zone, and then press the Dial
Knob or tap button.
5. Turn the Dial Knob to select a serving size. The
weight range depends on the programme.
6. Press the Dial Knob or tap button to start
cooking.
NOTE
For more information, see the Cooking smart section in this manual.
Cleaning
Two cleaning modes are available for you. This function saves you time by removing the need
for regular manual cleaning. The remaining time appears on the display during this process.
Function Instructions
Steam Clean This is useful for cleaning light soiling with steaming.
Pyrolytic
Pyrolytic features high temperature thermal cleaning. It burns
off oily leftovers to facilitate manual cleaning.
1 h 50 m / 2 h 10 m (default setting) / 2 h 30 m
Descale
Clean inside the steam generator to prevent affecting the food
quality and taste.
Drain
After using the steam assisted modes, you must drain the
remaining water to prevent affecting other cooking modes.
Pyrolytic (applicable models only)
Pyrolytic features high temperature thermal cleaning. It burns off oily leftovers to facilitate
manual cleaning.
1. Remove all accessories, including the
side runners, and wipe out large pieces of
impurities manually from inside the oven.
Otherwise, they may cause flames during the
cleaning cycle, resulting in a fire.
2. Turn the Dial Knob to select Cleaning and then
press the Dial Knob to confirm.
3. Turn the Dial Knob to select Pyrolytic, and
then press the Dial Knob to confirm.
4. Turn the Dial Knob to select a cleaning time
from 3 levels: 1 hr 50 min , 2 hr 10 min (default
setting), and 2 hr 30 min.
5. Press the Dial Knob to start cleaning.
6. When complete, wait until the oven cools
down, and then wipe the door along its edges
using a wet cloth.
28 English
Operations
Operations
CAUTION
• Do not touch the oven because the oven becomes very hot during the cycle.
• To avoid accidents, keep children away from the oven.
• After the cycle is complete, do not power off while the cooling fan is operating to cool the
oven down.
NOTE
• Once the cycle starts, the oven becomes hot inside. Then, the door will be locked for safety.
When the cycle is complete and the oven cools down, the door will be unlocked.
• Make sure you empty the oven before cleaning. Accessories can be deformed due to high
temperatures inside the oven.
Steam Clean
This is useful for cleaning light soiling with steaming.
1. Pour 400 ml (
3
/4 pint) of water onto the bottom
of the oven and close the oven door.
2. Turn the Dial Knob to select Cleaning.
3. Turn the Dial Knob to select Steam Clean, and
then press the Dial Knob to start cleaning.
Steam cleaning runs for 26 minutes.
4. Use a dry cloth to clean inside the oven.
WARNING
Do not open the door before the cycle is complete. The water inside the oven is very hot, and it
can cause a burn.
NOTE
• If the oven is heavily soiled with grease, for example, after roasting or grilling, it is
recommended to remove stubborn soils manually using a cleaning agent before activating
Steam cleaning.
• Leave the oven door ajar when the cycle is complete. This is to allow the interior enamel surface
to dry thoroughly.
• If the oven is hot inside, cleaning is not activated. Wait until the oven cools down, and try again.
• Do not pour water onto the bottom by force. Do it gently. Otherwise, the water overflows to the
front.
Descale
Clean inside the steam generator to prevent affecting the food quality and taste.
NOTE
The oven counts the time of steam assisted modes and notifies you to run the Descale function
when required. You can still use the steam assisted modes for the next two hours without running
the Descale function. However, you cannot use the steam assisted modes after two hours unless
you run and complete the Descale function.
1. Touch the
Dial Knob to select Cleaning.
2. And then press the Dial Knob.
3. Select Descale, and then press the Dial Knob.
4. Select Next, and then press the Dial Knob.
5. Follow the instruction on the screen, select Start, and then press the Dial Knob.
• If you get a notification message that you have insufficient water, add more water in the water
reservoir, select OK, and then press the Dial Knob.
English 29
Operations
6. When descaling is complete, the oven drains water automatically.
7. Once draining is complete, empty the water reservoir.
8. Refill the water reservoir with 500 ml of drinkable water as instructed on the screen, select OK,
and then press the Dial Knob to start rinsing.
9. When rinsing is complete, empty the water reservoir.
• After emptying the reservoir, clean it before putting it back to the oven.
WARNING
• Wear oven gloves when you handle the water reservoir.
• Use only descaling agents that are specific to steam ovens or coffee machines.
CAUTION
• Do not cancel descaling in the process. Otherwise, you must restart the descaling cycle and
complete within the next three hours in order to enable steam assisted modes.
• To avoid accidents, keep children away from the oven.
• For the mixture ratio of water and the descaling agent, follow the agent manufacturer’s
instruction as it precedes.
Drain
After using the steam assisted modes, you must drain the remaining water to prevent affecting
other cooking modes. Also, if you want to drain again for cleaning purposes, use this function.
1. Turn the Dial Knob to select Cleaning.
2. And then press the Dial Knob.
3. Select Drain, and then press the Dial Knob.
4. Select Start, and then press the Dial Knob.
5. Follow the instruction on the screen, select OK, and then press the Dial Knob.
• The oven drains water from the steam generator to the water reservoir.
6. When draining is complete, empty the water reservoir.
• After emptying the reservoir, clean it before putting it back to the oven.
WARNING
• Wear oven gloves when you handle the water reservoir.
• Do not remove the water reservoir while draining.
NOTE
• Once the oven starts draining, please wait until the draining cycle is complete.
• Depending on the product's environment, the drain operation may take a long time. It's not a
product malfunction, it's for safety, so wait for the water to cool down.
More Functions
Menu Description
Timer You can set the timer.
Lock You can lock the control panel.
My Modes You can edit the cooking mode list.
Screen timeout You can adjust the display timeout.
Auto date & time You can set the Auto date & time.
Set date
You can set the current date.
NOTE
For detailed instruction, see page 9
Time format
You can set the time format to 12-hour or 24-hour format.
NOTE
For detailed instruction, see page 9.
Sound You can turn the oven's sound (beeps) on or off.
Fast Preheat (*) You can set the Fast Preheat.
(*) applicable models only.
Timer
1. Tap
.
2. Select Timer using the Dial Knob, and then press Dial Knob.
3. Set the timer (hour and minute) using the Dial Knob, and then press Dial Knob.
4. Press Dial Knob to start the timer.
5. If you want to pause, cancel, or edit timer, press Dial Knob or turn the Dial Knob.
Lock
1. Tap
.
2. Select Lock using the Dial Knob, and then press Dial Knob.
3. If you want to unlock the control panel, tap and hold for 3 seconds.
30 English
Operations
Operations
System Settings
Tap and hold for 3 seconds to enter the System Settings menu, and then turn the Dial
Knob to change various settings for your oven.
Please refer to the following table for detailed descriptions.
System Setting Description
Wi-Fi You can turn the Wi-Fi on or off.
Language You can select a language.
My Patterns This function remembers and stores the cook settings.
Default Cavity
You can select upper or lower oven as your default setting.
(Dual cook mode only)
Water hardness You can select the Water hardness.
Reset Reset your setting. (More Functions, System settings)
Wi-Fi / My Patterns
1. Tap and hold
for 3 seconds to enter the System Settings menu.
2. Select the desired menu using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select On or Off.
4. Press Dial Knob to save the changes.
Language
1. Tap and hold
for 3 seconds to enter the System Settings menu.
2. Select Language using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select the desired language.
4. Press Dial Knob to save the changes.
Default Cavity
1. Tap
and hold for 3 seconds to enter the System Settings menu.
2. Select Default Cavity using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select Upper or Lower.
4. Press Dial Knob to save the changes.
My Modes
1. Tap
.
2. Select My Modes using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob, and then press Dial Knob to select or unselect modes.
4. Tap to save.
5. Select Save to save the changes.
Screen timeout
1. Tap
.
2. Select Screen timeout using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select the desired time.
4. Press Dial Knob to save the changes.
Auto date and time
1. Tap
.
2. Select Auto date & time using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select On or Off.
4. Press Dial Knob to save the changes.
Sound
1. Tap
.
2. Select Sound using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select On or Off.
4. Press Dial Knob to save the changes.
Fast Preheat
1. Tap
.
2. Select Fast Preheat using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select On or Off.
4. Press Dial Knob to save the changes.
English 31
Cooking smart
Water hardness
1. Tap
and hold for 3 seconds to enter the System Settings menu.
2. Select Water hardness using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select the desired Water hardness.
4. Press Dial Knob to save the changes.
Reset
1. Tap and hold
for 3 seconds to enter the System Settings menu.
2. Select Reset using the Dial Knob, and then press Dial Knob.
3. Turn the Dial Knob to select Reset or Cancel.
4. press Dial Knob to confirm.
Smart Control
To use the oven’s Smart Control, you must download the SmartThings app to a mobile device.
Functions operated by the SmartThings app may not work smoothly if communication
conditions are poor or the oven is installed in a place with a weak Wi-Fi signal.
How to connect the oven
1. Download and open the SmartThings app on your mobile device.
2. Follow the app’s on-screen instructions to connect your oven.
3. Once the process is complete, the
icon located on your oven display, and the app will
confirm you are connected.
4. If the
icon does not appear, follow the instruction on the app to reconnect.
Cooking smart
Manual cooking
WARNING on acrylamide
Acrylamide produced while baking starch-contained food such as potato chips, French
fries, and bread may cause health problems. It is recommended to cook these foods at low
temperatures and avoid overcooking, heavy crisping, or burning.
NOTE
• Pre-heating is recommended for all cooking modes unless otherwise specified in the
cooking guide.
• When using Eco Grill, put food in the center of the accessory tray.
Accessory tips
Your oven comes with a different number or kind of accessories. You may find that some
accessories are missing from the table below. However, even if you are not provided with the
exact accessories specified in this cooking guide, you can follow along with what you already
have, and achieve the same results.
• The Baking tray and the Universal tray are interchangeable.
• When cooking oily foods, it is recommended to put a tray under the Wire rack to collect oil
residue. If you are provided with the Wire rack insert, you can use it together with the tray.
• If you are provided with the Universal tray or Extra deep tray, or both, it is better to use
whichever is deeper for cooking oily foods.
32 English
Cooking smart
Cooking smart
Roasting
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Meat(Beef/Pork/Lamb)
Sirloin of beef,
1 kg
Wire rack
+ Universal tray
3
1
160-180 50-70
Boned loin of
veal, 1.5 kg
Wire rack
+ Universal tray
3
1
160-180 90-120
Pork roast, 1 kg
Wire rack
+ Universal tray
3
1
200-210 50-60
Joint of pork, 1 kg
Wire rack
+ Universal tray
3
1
160-180 100-120
Leg of lamb on
the bone, 1 kg
Wire rack
+ Universal tray
3
1
170-180 100-120
Poultry(Chicken/Duck/Turkey)
Chicken, Whole,
1.2 kg (*)
Wire rack
+ Universal tray
(to catch drippings)
3
1
205 80-100(*)
Chicken pieces
Wire rack
+ Universal tray
3
1
200-220 25-35
Duck breast
Wire rack
+ Universal tray
3
1
180-200 20-30
Small turkey,
whole, 5 kg
Wire rack
+ Universal tray
3
1
180-200 120-150
Vegetables
Vegetables,
0.5 kg
Universal tray 3
220-230 15-20
Baked potato
halves, 0.5 kg
Universal tray 3
200 45-50
Baking
We recommend to preheat the oven for best results.
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Sponge cake
Wire rack,
Ø 25-26 cm tin
2
160-170 35-40
Marble cake
Wire rack,
Gugelhopf tin
3
175-185 50-60
Tart
Wire rack,
Ø 20 cm tart tin
3
190-200 50-60
Yeast cake on tray
with fruits and
crumbles
Universal tray 2
160-180 40-50
Fruit crumble
Wire rack,
22-24 cm oven dish
3
170-180 25-30
Scones Universal tray 3
180-190 30-35
Lasagne
Wire rack,
22-24 cm oven dish
3
190-200 25-30
Meringues Universal tray 3
80-100 100-150
Soufflé
Wire rack,
soufflé cups
3
170-180 20-25
Apple yeast tray
cake
Universal tray 3
150-170 60-70
Homemade pizza,
1-1.2kg
Universal tray 2
190-210 10-15
Frozen puff
pastry, filled
Universal tray 2
180-200 20-25
Quiche
Wire rack,
22-24 cm oven dish
2
180-190 25-35
Apple pie
Wire rack,
Ø 20 cm tin
2
160-170 65-75
Chilled pizza Universal tray 3
180-200 5-10
English 33
Cooking smart
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Fish
Fish fillet, baked
Wire rack
+ Universal tray
3
1
200-230 10-15
Roast fish
Wire rack
+ Universal tray
3
1
180-200 30-40
(*) Turnover after half of time.
Grilling
We recommend preheat the oven using large grill mode. Turn over after half of time.
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Bread
Toast Wire rack 5
270 2-4
Cheese toast Universal tray 4
200 4-8
Beef
Steak (*)
Wire rack
+ Universal tray
4
1
240-250 15-20
Burgers (*)
Wire rack
+ Universal tray
4
1
250-270 13-18
Pork
Pork chops
Wire rack
+ Universal tray
4
1
250-270 15-20
Sausages
Wire rack
+ Universal tray
4
1
260-270 10-15
Poultry
Chicken, breast
Wire rack
+ Universal tray
4
1
230-240 30-35
Chicken, drumstick
Wire rack
+ Universal tray
4
1
230-240 25-30
(*) Turnover after
2
/3 of the cooking time.
Frozen ready-meal
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Frozen pizza,
0.4-0.6 kg
Wire rack 3
200-220 15-25
Frozen lasagne Wire rack 3
180-200 45-50
Frozen oven chips Universal tray 3
220-225 20-25
Frozen Croquettes Universal tray 3
220-230 25-30
Frozen oven
camembert
Wire rack 3
190-200 10-15
Frozen baguettes
with topping
Wire rack
+ Universal tray
3
1
190-200 10-15
Frozen fish fingers
Wire rack
+ Universal tray
3
1
190-200 15-25
Frozen fish burger Wire rack 3
180-200 20-35
Pro-Roasting
This mode includes an automatic heating-up cycle up to 220 °C. The top heater and the
convection fan are operating during the process of searing the meat. After this stage the food
is cooked gently by the low temperature of pre-selection. This process is done while the top
and the bottom heaters are operating. This mode is suitable for meat roasts and poultry.
Food Accessory Level Temp. (°C) Time (hrs.)
Roast beef Wire rack + Universal tray
3
1
80-100 3-4
Pork roast Wire rack + Universal tray
3
1
80-100 4-5
Lamb roast Wire rack + Universal tray
3
1
80-100 3-4
Duck breast Wire rack + Universal tray
3
1
80-100 2-3
34 English
Cooking smart
Cooking smart
ECO convection
This mode uses the optimized heating system so that you save the energy during cooking
your dishes. The times of this category are suggested to not be preheated before cooking for
saving more energy.
You can increase or decrease the cooking time and/or temperature to your preference.
Food Accessory Level Temp. (°C) Time (min.)
Fruit crumble, 0.8-1.2 kg Wire rack 2 160-180 60-80
Jacket potatoes, 0.4-0.8 kg Universal tray 2 190-200 70-80
Sausages, 0.3-0.5 kg
Wire rack
+ Universal tray
3
1
160-180 20-30
Frozen oven chips, 0.3-0.5 kg
Universal tray 3 180-200 25-35
Frozen potato wedges,
0.3-0.5 kg
Universal tray 3 190-210 25-35
Fish fillets, baked, 0.4-0.8 kg
Wire rack
+ Universal tray
3
1
200-220 30-40
Crispy fish fillets, breaded,
0.4-0.8 kg
Wire rack
+ Universal tray
3
1
200-220 30-45
Roast sirloin of beef, 0.8-1.2 kg
Wire rack
+ Universal tray
2
1
180-200 65-75
Roast vegetables, 0.4-0.6 kg
Universal tray 3 200-220 25-35
Dual cook
Before using dual cook function insert the divider into the oven. We recommend preheat the
oven for best results.
The following table presents 5 dual cook guides we recommended for cooking, roasting and
baking. Using dual cook function, you will be able to cook your main dish & side dish or main
dish & dessert simultaneously.
• Using dual cook function, preheating time can be extended.
No Zone Food Accessory
Level
Type of
heating
Temp.
(°C)
Time
(min.)
1
Upper Sponge cake
Wire rack,
Ø 25-26 cm tin
4
160-170 40-45
Lower
Homemade
pizza,
1.0-1.2 kg
Universal tray 1
190-210 13-18
2
Upper
Roast
vegetables,
0.4-0.8 kg
Universal tray 4
220-230 13-18
Lower Apple pie
Wire rack,
Ø 20 cm tin
1
160-170 70-80
3
Upper Pita bread Universal tray 4
230-240 13-18
Lower
Potato gratin,
1.0-1.5 kg
Wire rack,
22-24cm oven
dish
1
180-190 45-50
4
Upper
Chicken,
drumstick
Wire rack
+ universal tray
4
4
210-230 30-35
Lower
Lasagne,
1.0-1.5 kg
Wire rack,
22-24cm oven
dish
1
190-200 30-35
5
Upper
Fish fillet,
baked
Wire rack
+ Universal tray
4
4
210-230 15-20
Lower
Apple puff
pastry
Universal tray 1
170-180 25-30
English 35
Cooking smart
You can also use upper or lower zone only to save power. The cooking time can be extended
when you use separated zone. We recommend preheat the oven for best results.
Upper
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Small cakes Universal tray 4
170 30-35
Scones Universal tray 4
180-190 30-35
Lasagne Wire rack 4
190-200 30-35
Chicken, drumstick(*)
Wire rack
+ Universal tray
4
4
230-250 30-35
(*) Do not preheat the oven.
Lower
Food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Small cakes Universal tray 1
170 30-35
Marble cake Wire rack 1
160-170 60-70
Apple pie Wire rack 1
160-170 70-80
Homemade pizza,
1.0-1.2 kg
Universal tray 1
190-210 13-18
Using the auto cook features
CAUTION
Foods that can easily spoil (such as milk, eggs, fish, meat, or poultry) should not stand in the
oven for more than 1 hour before cooking begins, and should be removed promptly when
cooking is completed. Eating spoiled food can result in sickness from food poisoning.
Single cook
The following table presents 40 auto programmes for cooking, roasting and baking.
It contains its quantities, weight ranges and appropriate recommendations. Cooking modes
and times have been pre-programmed for your convenience. You will find some recipes for
the auto programmes in your instruction book.
Auto cook programmes 1 to 19, 38 and 39 include preheating and display the preheating
progress. Please put the food in the oven after preheating beep.
Then, press the Dial Knob or tap
button to start Auto Cook.
WARNING
Always use oven gloves while taking out food.
Code Food Weight (kg) Accessory Level
1 Potato gratin
1.0-1.5 Wire rack 3
Prepare fresh potato gratin using an ovenproof dish,
22-24 cm. Start programme, after preheating beep
sounds, put dish on the center of rack.
2 Vegetable gratin
0.8-1.2 Wire rack 3
Prepare fresh vegetable gratin using an ovenproof dish,
22-24 cm. Start programme, after preheating beep
sounds, put dish on the center of rack.
3 Pasta bake
1.2-1.5 Wire rack 3
Prepare pasta gratin using 22-24 cm ovenproof dish.
Start programme, after preheating beep sounds, put
dish on the center of rack.
36 English
Cooking smart
Cooking smart
Code Food Weight (kg) Accessory Level
4 Lasagne
1.0-1.5 Wire rack 3
Prepare homemade lasagna using 22-24 cm ovenproof
dish. Start programme, after preheating beep sounds,
put dish on the center of rack.
5 Ratatouille
1.2-1.5 Wire rack 3
Put ingredients for Ratatouille in casserole dish with
lid. Start programme, after preheating beep sounds,
put dish on the center of rack. Bake covered. Stir before
serving.
6 Apple pie
1.2-1.4 Wire rack 2
Prepare apple pie using a 20-24 cm round metal baking
tin. Start programme, after preheating beep sounds,
put tin on the center of rack.
7 Croissants
0.3-0.4 Universal tray 3
Prepare croissants (chilled ready dough). Put on
baking paper on universal tray. Start programme, after
preheating beep sounds, put tray into the oven.
8 Apple puff pastry
0.3-0.4 Universal tray 3
Put apple puff pastries on baking paper on universal
tray. Start programme, after preheating beep sounds,
put tray into the oven.
9 Fruit flan base
0.4-0.5 Wire rack 3
Put the dough into a black metal buttered baking dish
for cake base. Start programme, after preheating beep
sounds, put tin on the center of rack.
10 Quiche Lorraine
1.2-1.5 Wire rack 2
Prepare quiche dough, put in a round quiche dish with
25 cm diameter. Start programme, after preheating
beep sounds add filling and put dish on the center of
rack.
Code Food Weight (kg) Accessory Level
11 White bread loaf
0.6-0.7 Wire rack 2
Prepare dough and put into a black metal rectangular
baking dish (length 25 cm). Start programme, after
preheating beep sounds put dish on the center of rack.
12 Mixed grain bread loaf
0.8-0.9 Wire rack 2
Prepare dough and put into a black metal rectangular
baking dish (length 25 cm). Start programme, after
preheating beep sounds put dish on the center of rack.
13 Bread roll
0.3-0.5 Universal tray 3
Prepare rolls (chilled ready dough). Put on baking paper
on universal tray. Start programme, after preheating
beep, put tray into the oven.
14 Fruit crumbles
0.8-1.2 Wire rack 3
Put fresh fruits (raspberries, blackberries, apple slices,
or pear slices) into oven dish 22-24 cm. Distribute
crumbles on top. Start programme, after preheating
beep sounds, put dish on the center of rack.
15 Scones
0.5-0.6 Universal tray 3
Put scones (5-6 cm diameter) on baking paper on
universal tray. Start programme, after preheating beep
sounds, put tray into the oven.
16 Sponge cake
0.5-0.6 Wire rack 3
Prepare cake batter and put into a black metal round
baking tin with 26 cm diameter. Start programme, after
preheating beep sounds, put tin on the center of rack.
17 Marble cake
0.7-0.8 Wire rack 2
Prepare cake batter and put into a metal round
gugelhupf or bundt tin. Start programme, after
preheating beep sounds, put tin on the center of rack.
English 37
Cooking smart
Code Food Weight (kg) Accessory Level
18 Dutch loaf cake
0.7-0.8 Wire rack 2
Prepare cake batter and put into a black metal
rectangular baking dish (length 25 cm). Start
programme, after preheating beep sounds, put tin on
the center of rack.
19 Brownies
0.7-0.8 Wire rack 3
Prepare cake batter using a 20-24 cm ovenproof dish.
Start programme, after preheating beep sounds, put
dish on the center of rack.
20 Roast sirloin of beef
0.8-1.2
Wire rack 2
Universal tray 1
Season the beef and leave in refrigerator for 1 hour.
Put on the wire-rack with fat-side up.
21 Slow Cooked Roast Beef
0.8-1.2
Wire rack 2
Universal tray 1
Season the beef and leave in refrigerator for 1 hour.
Put on the wire-rack with fat-side up.
22
Herb Roasted Lamb
Chops
0.4-0.8
Wire rack 4
Universal tray 1
Marinate the lamb chops with herbs and spices and put
them on wire rack.
23 Leg of Lamb on the bone
1.0-1.4
Wire rack 3
Universal tray 1
Marinate the lamb and put on wire rack.
24 Roast Pork with Crackling
0.8-1.2
Wire rack 3
Universal tray 1
Put pork roast with fat side to the top on wire rack.
25 Rack of Pork Ribs
0.8-1.2
Wire rack 3
Universal tray 1
Put rack of pork rib on rack.
Code Food Weight (kg) Accessory Level
26 Chicken, Whole
1.0-1.4
Wire rack 2
Universal tray 1
Rinse and clean chicken. Brush chicken with oil and
spices. Put it breast side down on the rack and turn over
as soon as the oven beeps.
27 Chicken, Breast
0.5-0.9
Wire rack 4
Universal tray 1
Marinate breasts and put on the rack.
28 Chicken Drumstick
0.5-0.9
Wire rack 4
Universal tray 1
Brush with oil and spices and put on rack.
29 Duck, Breast
0.3-0.7
Wire rack 4
Universal tray 1
Put duck breasts with fat-side up on the rack.
The first setting is for medium, the second for medium-
well done cooking level.
30 Trout fillet, baked
0.3-0.7 Universal tray 4
Put trout fillets with the skin side up on the universal
tray.
31 Trout
0.3-0.7
Wire rack 4
Universal tray 1
Rinse and clean the fish and put head to tail on the
rack. Add lemon juice, salt and herbs inside fish. Cut
skin surface with knife. Brush oil and salt.
32 Sole
0.3-0.7 Universal tray 3
Put sole on baking paper on the universal tray. Cut
surface with knife.
38 English
Cooking smart
Cooking smart
Code Food Weight (kg) Accessory Level
33 Salmon steak/fillet
0.3-0.7
Wire rack 4
Universal tray 1
Rinse and clean fillets or steaks. Put fillets skin side up
on rack.
34 Roast vegetables
0.3-0.7 Universal tray 4
Rinse and prepare slices of courgette, egg plant,
pepper, onion and cherry tomatoes. Brush with olive oil,
herbs and spices. Distribute evenly on universal tray.
35 Baked potato halves
0.5-0.9 Universal tray 3
Cut large potatoes (each 200 g) into halves lengthways.
Put with cut side up on universal tray and brush with
olive oil, herbs and spices.
36 Frozen Oven Chips
0.3-0.7 Universal tray 3
Distribute frozen oven chips evenly on universal tray.
37 Frozen potato wedges
0.3-0.7 Universal tray 3
Distribute frozen potato wedges evenly on universal
tray.
38 Frozen Pizza
0.3-0.7 Wire rack 3
Start programme, after preheating beep sounds, put
the frozen pizza on the middle of the wire rack.
39 Homemade Pizza
0.8-1.2 Universal tray 2
Prepare homemade pizza with the yeast dough and put
it on the universal tray. The weight include dough and
topping such as sauce, vegetables, ham and cheese.
Start programme, after preheating beep sounds, put
tray into the oven.
40 Dough Proofing
0.3-0.7 Wire rack 2
Prepare dough in bowl, cover with cling film.
Put in center of rack.
Dual cook
The following table presents 10 auto programmes for cooking, roasting and baking. You can
use only upper zone or lower zone and use the upper and lower zone at the same time.
The programme contains its quantities, weight ranges and appropriate recommendations.
Cooking modes and times have been pre-programmed for your convenience. You will find
some recipes for the auto programmes in your instruction book.
All dual auto cook programmes include preheating and display the preheating progress.
Please put the food in the oven after preheating beep.
Then, press the Dial Knob to start Auto Cook.
WARNING
Always use oven gloves while taking out food.
1. Upper
Code Food Weight (kg) Accessory Level
1 Potato gratin
1.0-1.5 Wire rack 4
Prepare fresh potato gratin using an ovenproof
dish, 22-24 cm. Start programme, after preheating
beep sounds, put dish on the center of rack.
2 Lasagne
1.0-1.5 Wire rack 4
Prepare homemade lasagna using 22-24 cm
ovenproof dish. Start programme, after preheating
beep sounds, put dish on the center of rack.
3 Chicken Drumstick
0.5-0.9
Wire rack 4
Universal tray 4
Brush with oil and spices and put on rack.
4 Baked potato halves
0.5-0.9 Universal tray 4
Cut large potatoes (each 200 g) into halves
lengthways. Put with cut side up on universal tray
and brush with olive oil, herbs and spices.
5 Frozen oven chips
0.3-0.7 Universal tray 4
Distribute frozen oven chips evenly on universal
tray.
English 39
Cooking smart
2. Lower
Code Food Weight (kg) Accessory Level
1 Apple pie
1.2-1.4 Wire rack 1
Prepare apple pie using a 20-24 cm round metal
baking tin. Start programme, after preheating beep
sounds, put tin on the center of rack.
2 Apple puff pastry
0.3-0.4 Universal tray 1
Put apple puff pastries on baking paper on
universal tray. Start programme, after preheating
beep sounds, put tray into the oven.
3 Quiche Lorraine
1.2-1.5 Wire rack 1
Prepare quiche dough, put in a round quiche dish
with 22-24 cm diameter. Start programme, after
preheating beep sounds add filling and put dish on
the center of rack.
4 Frozen Pizza
0.3-0.7 Wire rack 1
Start programme, after preheating beep sounds,
put the frozen pizza on the middle of the wire rack.
5 Home made Pizza
0.8-1.2 Universal tray 1
Prepare homemade pizza with the yeast dough
and put it on the universal tray. The weight include
dough and topping such as sauce, vegetables, ham
and cheese. Start programme, after preheating
beep sounds, put tray into the oven.
3. Twin
You can select one auto programme for the lower and upper zone and cook simultaneously.
CAUTION
When you use either the upper or lower zone, the fan and the heater of the other zone may
operate for optimal performance. The zone that is not being used must not be used for any
unintended purposes.
Test dishes
According to standard EN 60350-1.
1. Baking
The recommendations for baking refer to a preheated oven. Do not use the Fast Preheat
function. Always put trays the slanted side to the door front.
Type of food Accessory Level
Type of
heating
Temp.
(°C)
Time
(min.)
Small cakes
Universal tray
3
165 23-28
3
165 25-30
1+3
155 33-38
Shortbread
Universal tray 1+3 140 28-33
Fatless
sponge cake
Wire rack
+ Spring form cake tin
(Dark coated, Ø 26 cm)
2
165 30-35 *
2
160 30-35
1+4
155 35-40
Apple pie
Wire rack
+ 2 Spring form cake tins **
(Dark coated, Ø 20 cm)
2, placed
diagonally
160 70-80
Universal tray
+ Wire rack
+ 2 Spring form cake tins ***
(Dark coated, Ø 20 cm)
1+3 160 80-90
* Increase the cooking time by 5 minutes if you are cooking in Conventional mode using a
glass ovenware (Ø 26 cm).
** Two cakes are arranged on the grid at the back left and at the front right.
*** Two cakes are arranged in the center on top of each other.
40 English
Cooking smart
Cooking smart
2. Grilling
Preheat the empty oven for 5 minutes using Large Grill function.
Type of food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
White bread
toast
Wire rack 5
270
(Max)
1-2
Beef burgers (*)
(12 ea)
Wire rack
+ Universal tray
(to catch drippings)
4
1
270
(Max)
1
st
15-18
2
nd
5-8
(*) Turn over after
2
/3 of the cooking time.
3. Roasting
Type of food Accessory Level
Type of
heating
Temp. (°C)
Time
(min.)
Whole chicken (*)
1.3-1.5 kg
Wire rack
+ Universal tray
(to catch drippings)
3
1
200 60-75
Whole chicken (*)
1.5-1.7 kg
Wire rack
+ Universal tray
(to catch drippings)
3
1
200 70-85
(*) Turn over after half of time.
Collection of frequent Auto cook recipes
Potato gratin
Ingredients 800 g potatoes, 100 ml milk, 100 ml cream, 50 g beaten whole egg,
1 tbsp each of salt, pepper, nutmeg, 150 g grated cheese, butter, thyme
Directions Peel potatoes and slice them to 3 mm thickness. Rub the butter all over
the surface of a gratin dish (22-24 cm). Spread the slices on a clean towel
and keep them covered with the towel while you prepare the rest of the
ingredients.
Mix the rest of the ingredients except for grated cheese into a large bowl
and stir well. Layer the potato slices in the dish slightly overlapping
and pour the mixture over the potatoes. Spread the grated cheese over
the top and bake. After cooking, serve sprinkled with a few fresh thyme
leaves.
Vegetable gratin
Ingredients 800 g vegetables (courgette, tomato, onion, carrot, pepper, pre-cooked
potatoes), 150 ml cream, 50 g beaten whole egg, 1 tbsp each of salt, herb
(pepper, parsley or rosemary), 150 g grated cheese, 3 tbsp olive oil, some
thyme leaves
Directions Wash the vegetables and slice them to 3-5 mm thickness. Layer the
slices on a gratin dish (22-24 cm) and pour the oil on the vegetables.
Mix the rest of the ingredients except for grated cheese and pour on the
vegetables. Spread the grated cheese over the top and bake. Then serve
sprinkled with a few fresh thyme leaves.
English 41
Cooking smart
Lasagne
Ingredients 2 tbsp olive oil, 500 g minced beef, 500 ml tomato sauce, 100 ml beef
stock, 150 g dried lasagne sheets, 1 onion (chopped), 200 g grated
cheese, 1 tsp each of dried parsley flakes, oregano, basil
Directions Prepare tomato meat sauce. Heat the oil in a frying pan, then cook the
minced beef and chopped onion for about 10 min until browned all over.
Pour over the tomato sauce and beef stock, add the dried herbs. Bring up
to the boil, then simmer for 30 min.
Cook lasagne noodles according to package directions. Layer the lasagne
noodle, meat sauce, and cheese then repeat. Then sprinkle evenly with
remaining cheese on the top of layer of noodles and bake.
Apple pie
Ingredients • Pastry: 275 g flour,
1
/
2
tbsp salt, 125 g white castor sugar, 8 g vanilla
sugar, 175 g cold butter, 1 egg(beaten)
• Filling: 750 g firm whole apples, 1 tbsp lemon juice, 40 g sugar,
1
/
2
tbsp
cinnamon, 50 g seedless raisins, 2 tbsp bread crumbs
Directions Sift the flour with the salt above a big bowl. Sift the castor sugar and
vanilla sugar with it. Cut with 2 knives the butter through the flour in small
cubes. Add
3
/
4
of the beaten egg. Knead all the ingredients in the food
processor until a crumbly mass appears. Form the dough into a ball with
your hands. Wrap it in plastic foil and leave it chilled for about 30 min.
Grease the spring tin (24-26 cm diameter) and dust the surface with flour.
Roll out
3
/
4
of the dough till 5 mm thickness. Put it in the tin (bottom and
sides).
Peel and core the apples. Cut them in cubes of about
3
/
4
x
3
/
4
cm. Sprinkle
the apples with lemon juice and mix well. Wash and dry the currants and
raisins. Add sugar, cinnamon, raisins and currants. Mix well and sprinkle
the bottom of dough with bread crumbs. Press slightly.
Roll out the rest of the dough. Cut the dough in small strips and put them
cross wise on the filling. Brush the pie evenly with the rest of the beaten
egg.
Quiche Lorraine
Ingredients • Pastry: 200 g plain flour, 80 g butter, 1 egg
• Filling: 75 g cubed fatless bacon, 125 ml cream, 125 g crème fraiche,
2 eggs, beaten, 100 g grated cheese from Switzerland, salt and
pepper
Directions To make the pastry, put the flour, butter and egg in a bowl and mix to
a soften pastry and then rest it in the refrigerator for 30 min. Roll out
the pastry and placed in the greased ceramic dish for quiche (25 cm
diameter). Prick the bottom with a fork. Mix the egg, cream, crème
fraiche, cheese, salt and pepper. Pour it on the pastry just before baking.
Fruit crumbles
Ingredients • Topping: 200 g flour, 100 g butter, 100 g sugar, 2 g salt, 2 g cinnamon
powder
• Fruit: 600 g mixed fruits
Directions Mix all ingredients until to be crumble for making topping. Spread the
mixed fruits into an oven dish and sprinkle the crumble.
Homemade pizza
Ingredients • Pizza dough: 300 g flour, 7 g dried yeast, 1 tbsp olive oil, 200 ml warm
water, 1 tbsp sugar and salt
• Topping: 400 g sliced vegetable (aubergine, courgette, onion,
tomato), 100 g ham or bacon(chopped), 100 g grated cheese
Directions Put the flour, yeast, oil, salt, sugar and warm water in a bowl and mix to
a wettish dough. Knead in a mixer or by hand about 5-10 min. Cover with
lid and place in oven for 30 min at 35 °C to prove. Roll out the dough on
a floured surface into a rectangle shape and put on the tray or pizza pan.
Spread the tomato puree on the dough and place ham, mushroom, olive
and tomato. Sprinkle evenly with cheese on the top and bake.
42 English
SmartThings
Cooking smart
Roast sirloin of beef
Ingredients 1 kg sirloin of beef joint, 5 g salt, 1 g pepper, 3 g each of rosemary, thyme
Directions Season the beef with salt, pepper and rosemary and leave in refrigerator
for 1 hour. Put on the Wire rack. Put it in the oven and cook.
Herb roasted lamb chops
Ingredients 1 kg lamb chops (6 pieces), 4 large garlic cloves (pressed), 1 tbsp fresh
thyme (crushed), 1 tbsp fresh rosemary(crushed), 2 tbsp salt, 2 tbsp olive
oil
Directions Mix the salt, garlic, herbs and oil and add the lamb. Turn to coat and
leave at a room temperature at least 30 min to 1 hour.
Rack of Pork rib
Ingredients 2 racks pork spare ribs, 1 tbsp black peppercorns, 3 bay leaves,
1 onion (chopped), 3 garlic cloves (chopped), 85 g brown sugar, 3 tbsp
Worcestershire sauce, 2 tbsp Tomato puree, 2 tbsp olive oil
Directions Make a barbecue sauce. Heat oil in a sauce pan and add the onion. Cook
until softened and add remaining ingredients. Broil and reduce heat and
simmer for 30 min until thickened. Marinate the rib with the barbecue
sauce at least 30 min to 1 hour.
SmartThings
Installation
Visit the Google Play Store, Galaxy Store, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The supporting software version of the SmartThings app is subject to change according to
the OS supporting policy the manufacturer provides. In addition, as for the SmartThings
app or the functions that the app supports, the new application update policy on the
existing OS version can be suspended due to usability or security reasons.
• The SmartThings app is subject to change without notice to improve usability or
performance. As the mobile phone OS version is updated every year, the SmartThings is
also updated continually according to the latest OS.
• For improved performance, the SmartThings app is subject to change without notice or
discontinued support according to the manufacturer’s policy.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-
standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem for
identification, your device may fail to connect to the Internet. If this happens, contact your
Internet service provider for technical assistance.
• The firewall settings of your network system may prevent your device from accessing the
Internet. Contact your Internet service provider for technical assistance. If this symptom
continues, contact a local Samsung service center or retailer.
• To configure the wireless access point (AP) settings, see the user manual of the AP (router).
• Device support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE
802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable device.
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
English 43
SmartThings
Oven remote control
• This function is only available for oven mode but not in microwave mode.
• Before cooking starts, set oven settings (mode, time, temperature) remotely from your
mobile device.
• Start the oven remotely.*
• Turn off the oven remotely.
• Once cooking starts, set or change the cooking time or temperature remotely.*
Error code checking
Automatically recognize errors.
Temperature probe status
Monitor the current temperature.**
NOTE
*: To use Remote Start, you must set the Smart Control function of the oven to ON.
** : Only available for models that support temperature probe.
NOTE
• The SmartThings app may not run properly in areas where there is wireless interference.
• After enabling Smart Control, if you open the door before cooking starts, Smart Control is
disabled.
• After enabling Smart Control, if you open the door during cooking, Smart Control remains
enabled.
• After enabling Smart Control, if you open the door after cooking is complete, Smart Control
remains enabled for 15 minutes.
• After enabling Smart Control, if you leave the door closed after cooking is complete, Smart
Control remains enabled for 24 hours.
• The oven will continue to operate even if the Wi-Fi connection is lost.
• If you do not specify the cooking time, you will not be able to start the oven remotely.
• Some remotely controlled functions are restricted for safety reasons.
• On iOS devices, when you enter Eco mode or tap the Home button, the Wi-Fi connection
can be lost and you may have to reconnect.
• The image can be different from the actual shape.
Getting started
Turn on the device (refrigerator, oven, etc.) you want to connect, open the SmartThings app on
your phone, then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn’t appear, tap the + button, then select the device you want to connect from
the list of available devices. If your device isn’t in the list of available devices, add the device
manually by selecting the device type, and then selecting the specific device model.
Follow the instructions for setting up your device.
1. Sign in to your Samsung account (if not already signed in).
2. Add the device.
3. Check the connection.
4. Find and connect to a Wi-Fi network.
5. Register the device.
6. Setup is complete. Your device will now appear as a card on the My devices screen.
Oven app
Integrated control
You can monitor and control your oven at home and on the go.
• Tap the oven icon in SmartThings to open the oven page.
• Check the operation status or notifications related to your oven, and then change options
or settings if necessary.
NOTE
Some options or settings of the oven may not be available for remote control.
Controlling your oven remotely
Press Smart Control ( ) on your oven. The Smart Control On icon lights turn on. The oven can
now be controlled remotely using a connected remote device. To control the oven remotely,
select the oven icon in the SmartThings app. The Oven Control screen appears. You can
perform the following functions through the application:
Oven monitoring
• Check the status of the oven.
• Monitor the status of each oven cavity.
44 English
Maintenance
Maintenance
Cleaning
For easier cleaning, regularly clean the oven.
WARNING
• Make sure the oven and accessories are cool before cleaning.
• Do not use abrasive cleaning agents, hard brushes, scouring pads or cloths, steel wool,
knives or any other abrasive materials.
Oven interior
• For cleaning the interior of the oven, use a clean cloth and a mild cleaning agent or warm
soapy water.
• Do not hand-clean the door seal.
• To avoid damaging the enamelled oven surfaces, only use standard oven cleaners.
• To remove stubborn soils, use a special oven cleaner.
• As the temperature of the cooking room increases at an initial period, you may find some
spots on the inner glass of the door. If this is the case, turn off the oven and wait until it
cools down. Then, use kitchen paper or neutral detergent with a clean cloth to wipe up the
inner glass.
Oven exterior
For cleaning the exterior of the oven such as the oven door, handle, and display, use a clean
cloth and a mild cleaning detergent or warm soapy water, and dry with a kitchen roll or dry
towel.
Grease and dirt can remain, especially around the handle because of the hot air coming from
inside. It is recommended to clean the handle after each use.
Accessories
Wash the accessories after every use, and dry it with a tea towel. To remove stubborn
impurities, soak the used accessories in warm soapy water for about 30 minutes before
washing.
Catalytic enamel surface (applicable models only)
The removable parts are coated with dark grey catalytic enamel. They can be soiled with oil
and fat spattered by the circulating air during convection heating. However, these impurities
burn off at oven temperatures of 200 °C or above.
1. Remove all accessories from the oven.
2. Clean the interior of the oven.
3. Select Convection mode with max temperature, and run the cycle for an hour.
Door
Do not remove the oven door unless for cleaning purposes. To remove the door for cleaning,
follow these instructions.
WARNING
The oven door is heavy.
1. Open the door and flip open the clips at both
hinges.
2. Close the door approximately 70°. Hold the
oven door by the sides using both hands, and
lift and pull upwards until the hinges are
removed.
3. Clean the door with soapy water and a clean
cloth.
English 45
Maintenance
02
4. Remove the second sheet from the door in the
arrow direction.
03
5. Remove the third sheet from the door in the
arrow direction.
6. Clean the glass with soapy water and a clean
cloth.
01
02
03
01 Support clip 1
02 Support clip 2
03 Support clip 3
7. When done, reinsert the sheets as follows:
• See the picture and locate the hinges.
Insert sheet 3 below support clip 1, sheet 2
between support clip 1 and 2, and sheet 1
into support clip 3 in this order. Make sure
the printed side of sheets is inserted inward.
CAUTION
To identify the correct side of the sheet, locate
the “PYRO” mark on the corner of every sheet.
Correct direction: PYRO-
**
-
**
Wrong direction:
4. When done, follow steps 1 to 2 above in the
reverse order to reinstall the door. Make sure
the clips are hinged on both sides.
Door glass
Depending on the model, the oven door is equipped with 2-4 sheets of glass placed against
each other. Do not remove the door glass unless for cleaning purposes. To remove the door
glass for cleaning, follow these instructions.
1. Use a screwdriver to remove the screws on the
left and right sides.
01
2. Detach the coverings in the arrow directions
3. Remove the first sheet from the door.
46 English
Maintenance
Maintenance
Water collector
01
01 Water collector
The water collector collects not only excess
moisture from cooking but also food residue.
The water collector cannot be detached. Wipe
water on the water collector when the oven cools
down after a cooking process.
WARNING
If you encounter a water leak from the water
collector, contact us at a local Samsung service
center.
Side runners (applicable models only)
1. Press the top line of the left side runner, and
lower by approximately 45°.
2. Pull and remove the bottom line of the left
side runner.
3. Remove the right side runner in the same way.
4. Clean both side runners.
5. When done, follow steps 1 to 2 above in the
reverse order to reinsert the side runners.
NOTE
The oven operates without the side runners and
racks in position.
8. After inserting the sheet 2, press down the
glass clips and check if they secure the glass
sheet properly.
9. Follow steps 1-2 above in the reverse order to
reinstall the coverings.
WARNING
To prevent heat leaks, make sure you properly reinsert the glass sheets.
Dual door glass (applicable models only)
1. Tie the wet tissue to stick.
2. Put on the towel below door.
3. Clean the door.
4. Apply detergent to tissue and clean again.
5. Wipe the dry tissue to the moisture and
bubble.
CAUTION
Do not detach the door for cleaning.
English 47
Troubleshooting and information code
Replacement
Bulbs
1. Remove the glass cap by turning anti-
clockwise.
2. Replace the oven light.
3. Clean the glass cap.
4. When done, follow step 1 above in the reverse
order to reinsert the glass cap.
WARNING
• Before replacing a bulb, turn off the oven and unplug the power cord.
• Use only 25-40 W/220-240 V, 300 °C heat-resistant bulbs. You can purchase approved
bulbs at a local Samsung service center.
• Always use a dry cloth when handling a halogen bulb. This is to prevent the bulb from
being tampered with fingerprints or sweat, resulting in a shortened lifecycle.
Side oven light
1. Hold the lower end of the cover of the side
oven light with one hand, and use a flat-sharp
tool such as a table knife to remove the cover
as shown.
2. Replace the side oven light.
3. Reinsert the light cover.
Troubleshooting and information code
Troubleshooting
If you encounter a problem with the oven, first check the table below and try the suggestions.
If the problem continues, contact a local Samsung service center.
Problem Cause Action
The buttons cannot
be pressed properly.
• If there is foreign matter
caught between the buttons.
• Remove the foreign matter
and try again.
• Touch model: if there is
moisture on the exterior.
• Remove the moisture and try
again.
• If the lock function is set. • Check whether the lock
function is set.
The time is not
displayed.
• If there is no power supplied. • Check whether there is power
supplied.
The oven does not
work.
• If there is no power supplied. • Check whether there is power
supplied.
The oven stops
while in operation.
• If it is unplugged from the
power socket.
• Reconnect the power.
The power turns off
during operation.
• If continuous cooking takes
a long time.
• After cooking for a long time,
let the oven cool.
• If the cooling fan does not
work.
• Listen for the sound of the
cooling fan.
• If the oven is installed
in a place without good
ventilation.
• Keep the gaps specified in the
product installation guide.
• When using several power
plugs in the same socket.
• Use a single plug.
There is no power to
the oven.
• If there is no power supplied. • Check whether there is power
supplied.
48 English
Troubleshooting and information code
Troubleshooting and information code
Problem Cause Action
Cooking is finished,
but the cooling fan
is still running.
• The fan automatically runs
for a certain amount of time
to ventilate inside the oven.
• This is not a product
malfunction, so there is no
need to worry.
The oven does not
heat.
• If the door is open. • Close the door and restart.
• If oven controls are not
correctly set.
• Refer to the chapter on oven
operation and reset the oven.
• If the household fuse has
been blown or the circuit
breaker has been tripped.
• Replace the fuse or reset
the circuit. If it happens
repeatedly, call an electrician.
Smoke comes out
during operation.
• During initial operation. • Smoke may come from
the heater when you first
use the oven. This is not a
malfunction, and if you run
the oven 2-3 times, it should
stop happening.
• If there is food on the heater. • Let the oven cool sufficiently
and remove the food from the
heater.
There is a burning or
plastic smell when
using the oven.
• If using plastic or other
containers that are not heat-
resistant.
• Use glass containers suitable
for hot temperatures.
The oven does not
cook properly.
• If the door is often opened
during cooking.
• Do not frequently open the
door unless you are cooking
things that need to be turned.
If you frequently open the
door, the interior temperature
will be lower and this may
affect the results of your
cooking.
Problem Cause Action
The oven exterior
is too hot during
operation.
• If the oven is installed
in a place without good
ventilation.
• Keep the gaps specified in the
product installation guide.
The door cannot be
opened properly.
• If there is food residue
stuck between the door and
product interior.
• Clean the oven well and then
open the door again.
The interior light
is dim or does not
turn on.
• If the lamp turns on and
then off.
• The lamp automatically turns
off after a certain amount of
time to save power. You can
turn it on again by pressing
the oven light button.
• If the lamp is covered by
foreign matter during
cooking.
• Clean the inside of the oven
and then check.
Electric shock
occurs on the oven.
• If the power is not properly
grounded.
• If you are using a socket
without grounding.
• Check whether the power
supply is properly grounded.
There is water
dripping.
• There may be water or steam
in some cases depending
on the food. This is not a
product malfunction.
• Let the oven cool and then
wipe with a dry dish towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
The brightness
inside the oven
varies.
• The brightness changes
depending on power output
changes.
• Power output changes during
cooking are not malfunctions,
so there is no need to worry.
English 49
Troubleshooting and information code
Problem Cause Action
The oven is warm
during pyro
cleaning.
• This is because pyro
cleaning uses high
temperatures.
• This is not a product
malfunction, so there is no
need to worry.
There is a burning
smell during pyro
cleaning.
• Pyro cleaning uses high
temperatures, so you may
smell food residue burning.
• This is not a product
malfunction, so there is no
need to worry.
Steam cleaning does
not work.
• This is because the
temperature is too high.
• Let the oven cool and then
use.
Dual cook mode
does not work.
• If the divider is not properly
assembled.
• Insert the divider correctly
and use.
Single cook mode
does not work.
• If the divider is inserted in
the oven.
• Take out the divider and use.
SmartThings App
Problem Action
Could not find
"SmartThings" in the
app market.
The supporting software version of the SmartThings app is subject
to change according to the OS supporting policy the manufacturer
provides.
In addition, as for the SmartThings app or the functions that the
app supports, the new application update policy on the existing OS
version can be suspended due to usability or security reasons.
The SmartThings app
fails to operate.
The SmartThings app is available for applicable models only.
The SmartThings
app is installed but is
not connected to my
microwave oven.
You must log into your Samsung account to use the app.
Make sure that your router is operating normally.
If you have not connected your microwave oven to the SmartThings
app after the app was installed, you must make the connection
using the device registration function of the app.
Could not log into the
app.
You must log into your Samsung account to use the app.
If you don’t have a Samsung account, follow the app’s onscreen
instructions to create one.
Problem Action
An error message
appears when I
try to register my
microwave oven.
Easy Connection may fail due to the distance from your access
point (AP) or electrical interference from the surrounding
environment. Wait a moment and try again.
The SmartThings
app is successfully
connected to my
microwave oven but
does not run.
Exit and restart the SmartThings app or disconnect and reconnect
the router.
Switch off the main power supply to the microwave oven at the
main switch or remove the plug (if fitted) for 60 seconds and then
switch back on before trying again.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your local
Samsung customer service center.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the microwave oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or Samsung aftersales service.
Information codes
If the oven fails to operate, you may see an information code on the display. Check the table
below and try the suggestions.
Code Meaning Action
C-d1 Door lock malfunctions
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect.
If the problem is not fixed, please
contact a service center.
C-20
Sensor malfunctions
C-21
C-22
C-23
C-F1 Only occurs during EEPROM Read/Write
C-70
Steam-related problems
C-72
C-F0
If there is no communication between the
main PCB and sub PCB
50 English
Technical specifcaaiins
Troubleshooting and information code
Code Meaning Action
C-F2
Occurs when a communication problem is
maintained between the Touch IC <-> Main
or Sub micom
Turn off the oven and then restart.
If the problem continues, turn
off all power for 30 seconds or
more and then reconnect. If
the problem is not fixed, please
contact a service center.
C-d0
Button problem
Occurs when a button is pressed and held
for a period of time.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service center.
-dC-
If the divider is removed during cooking in
Dual cook mode.
If the divider is inserted during cooking in
Single cook mode.
The divider must not be removed
during cooking in Dual cook mode.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect.
If the problem is not fixed, please
contact a service center.
S-01
Safety shutoff
Oven has continued operating at a set
temperature for an extended time.
• Under 100 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
This is not system failure. Turn off
the oven and remove food. Then
try again normally.
Technical specifications
Samsung strives to improve its products at all times. Both the design specifications and these
user instructions are thus subject to change without notice.
Connection voltage 230-240 V ~ 50 Hz
Maximum connected load power 3650-3950 W
Dimensions
(W x H x D)
Main unit 595 x 596 x 570 mm
Built-in 560 x 579 x 549 mm
Volume 76 liter
English 51
Appendix
Appendix
Open Source Announcement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads
to open source license information as related to this product.
Security updates information
Security updates are provided to strengthen the security of your device and protect your personal
information. For more information on security updates, visit https://security.samsungda.com.
* The website supports only some languages.
Memo
COUNTRY /
LOCATION
CONTACT CENTER WEB SITE
CHINA
400-810-5858 (B2C)
400-910-5858 (VIP)
400-610-5858 (B2B)
www.samsung.com/cn/support
TAIWAN
0800-32-9999 (All Product)
0809-00-5237 (B2B / Dealer)
www.samsung.com/tw/support
HONG KONG
3698 4698 (All Product)
3698 4688 (B2B)
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
MACAU 0800 333
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
SINGAPORE
1800 7267864 | 1800-SAMSUNG
(Other)
www.samsung.com/sg/support
AUSTRALIA 1300 362 603 (Other)
www.samsung.com/au/support
NEW ZEALAND
0800 726 7864 (All Products)
0800 726 786 (All Products)
both numbers are linked with same
line
www.samsung.com/nz/support
VIETNAM
www.samsung.com/vn/support
THAILAND
Hotline no : 1282
1800-29-3232 (Toll free for all
product)
www.samsung.com/th/support
COUNTRY /
LOCATION
CONTACT CENTER WEB SITE
MYANMAR +95-1-2399-888 www.samsung.com/mm/support
CAMBODIA 1800-20-3232 (Toll free) www.samsung.com/th/support
LAOS +856-214-17333 www.samsung.com/th/support
MALAYSIA
1800-88-9999 (OTH)
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
INDONESIA
021-5699-7777
0800-112-8888 (All Product, Toll Free)
0800-112-7777 (All Product, Toll Free)
www.samsung.com/id/support
PHILIPPINES
All Products :
1-800-10-7267864 [PLDT-Toll Free ]
1-800-8-7267864 [Globe-Toll Free ]
84222111 [Landline ]
www.samsung.com/ph/support
JAPAN 0120-363-905 www.samsung.com/jp/support
INDIA
1800 5 SAMSUNG (1800 5 7267864)
(Toll-Free)
1800 40 SAMSUNG (1800 40
7267864) (Toll-Free)
www.samsung.com/in/support
NEPAL
16600172667 (Toll Free for NTC Only)
9801572667 (Toll Free for Ncell users)
www.samsung.com/in/support
BANGLADESH
08000-300-300 (Toll free)
09612-300-300
www.samsung.com/bd/support
SRI LANKA 011 SAMSUNG (011 7267864) www.samsung.com/in/support
DG68-01412G-00
QUESTIONS OR COMMENTS?
