USER MANUAL
PREMIUM LOW ENERGY DEHUMIFIDIER
WITH AIR PURIFICATION
CD12LE
CD12LEB
12 Litres per day
CD20LE
CD20LEB
20 Litres per day
Thank you for choosing electriQ.
Please read this user manual before using this innovative dehumidifier and keep it safe for future
reference
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
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CONTENTS
SAFETY INSTRUCTIONS
4
VISUAL SAFETY GUIDE
5
INFORMATION ON INDOOR POLLUTANTS
6
APPLIANCE DIAGRAM
7
FEATURES
8
INSTALLATION
8
FITTING THE OPTIONAL FILTERS
8
CONTROL PANEL
9
OTHER FEATURES AND INDICATORS
11
QUICK REFERENCE GUIDE
12
POSITIONING THE DEHUMIDIFIER
13
WATER DRAINAGE
14
CARE AND MAINTENANCE
15
TROUBLESHOOTING
16
TECHNICAL DATA
17
SUPPORT
18
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SAFETY INSTRUCTIONS
IMPORTANT
• Carefully read the instructions before
operating the unit.
• This appliance is only intended for use in
an indoor domestic environment. The
manufacturer does not recommend any
other use and may cause fire, electrical
shock or other injuries to a person or
damage to property.
• Rating: This unit must only be connected
to an AC 220-240V / 50 Hz earthed
outlet. Installation must be in accordance
with the regulations of the country where
the unit is used.
• If you are in any doubt about the
suitability of your electrical supply, have
it checked and, if necessary, modified by
a qualified electrician.
• This dehumidifier has been tested and is
safe to use. However, as with any
electrical appliance – care must be taken
during use.
• CAUTION: In order to avoid a hazard
due to inadvertent resetting of the
thermal cut-out, this appliance must not
be supplied through an external
switching device, such as a timer, or
connected to a circuit that is regularly
switched on and off by the utility.
• Disconnect the power from the appliance
before dismantling, assembling or
cleaning.
• Avoid touching any moving parts of the
appliance.
• Never insert fingers, pencils or any other
objects through the guard.
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities.
It is also not intended for use by those
with a lack of experience and knowledge
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for
their safety.
• Children should be supervised to ensure
they do not play with the appliance.
• Do not clean the unit by spraying it or
immersing it in water.
• Never connect the unit to an electrical
outlet using an extension cord. If a power
outlet is not available, one should be
installed by a qualified electrician.
• Never operate this appliance if the unit is
damaged. Call the retailer first. Ensure
the power cord is not stretched or
exposed to sharp objects or edges.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid a hazard.
• R290 refrigerant gas complies with
European environmental directives.
• R290 has a low GWP (Global Warming
Potential) of 3.
• An authorised service representative
should perform any service other than
regular cleaning or filter replacement.
Failure to comply could result in a voided
warranty.
• The unit must be disconnected from the
power prior to any cleaning, maintenance
or servicing.
• This unit contains a UVC light source,
which is inaccessible.
• The unit must only be opened by a
suitably competent engineer when the
power is disconnected and after reading
the service manual.
• Unintended use or damage to the casing
may result in the escape of dangerous
UV-C radiation. UV-C radiation may,
even in small doses, cause harm to the
eyes and skin.
• Do not use the appliance for any purpose
other than its intended use.
• Do not tilt the unit while in use. The unit
is designed to work only in a vertical
position. This dehumidifier must always
be stored upright; otherwise, irreparable
damage may be caused.
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• This unit will still operate for
approximately 3-4 minutes after pressing
the power button to turn off.
• Never use the mains plug as a switch to
start or turn off the dehumidifier. Instead,
use the power button provided on the
control panel.
• Always place the unit on a dry and stable
surface.
• The appliance should not be installed in
a laundry or wet room where the
humidity is higher than 85% RH. This
unit should be operated at an ambient
temperature between 1°C and 32°C.
• Do not dry laundry directly above the
unit. To prevent water from entering the
dehumidifier, laundry should be placed at
least 40 cm away from your dehumidifier.
• Do not place the unit next to heat
sources (e.g. electrical fires, fireplaces,
etc.)
• Do not store or use gasoline, petrol,
paint, solvents or other flammable
vapours and liquids in the vicinity of this
dehumidifier or any other appliance. Do
not use dehumidifiers where flammable
gases or VOC can be released or
accumulate.
• Do not use or store the unit in a room
smaller than 4m
2
.
ENERGY SAVING AND UNIT SAFETY
PROTECTION TIPS
Do not cover or restrict the airflow from the
outlet or inlet grills.
For maximum performance, the unit should
be operated at least 20 cm away from walls
and 50 cm from other objects within the
room. Whilst storing the unit when not in
use, ensure the same ventilation clearances
as in operation. Do not store anything on top
or leaning against the unit.
Always store the unit in a dry room away
from direct sunlight.
Keep the appliance's filters and grills clean.
Under normal conditions, filters and grills
should only need cleaning once every three
weeks (approximately). Do not use the unit
without the mesh air filter, as this will allow
dirt to gather inside the dehumidifier, which
could invalidate the warranty.
A dirty filter restricts the airflow into the
machine, increasing the resistance of the
fan. This can damage the unit and invalidate
your warranty.
Since the filters remove airborne particles,
more frequent cleaning may be necessary
depending on the air quality. Vacuum and
wash the mesh filters with hot, soapy water
and dry them before placing them back in
the unit.
QUICK VISUAL SAFETY GUIDE ON WHERE OR WHEN NOT TO USE YOUR
DEHUMIDIFIER
Exposed to the weather
outdoors
Near water
If the power cable wires are
frayed or cut.
Where small children may
be left unattended
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If an extension lead
may become
overloaded
Where it may be
damaged by
chemicals
Where the power cable may be
damaged
Where there is a risk of
interference by foreign
objects
On a slope or uneven
surface
This product is not for
DIY repair
Where there is a risk of fire, or
close to a naked flame
Where there is a risk of
water falling on the unit
WARNING SYMBOLS
Flammable Refrigerant
Read the operating
instructions.
Read the
operator's
manual.
UV
Radiation
Read the service/technical
manual.
INFORMATION ON INDOOR POLLUTANTS
VOC (Volatile Organic Compound): VOCs come from motor vehicle exhausts, gasoline vapour, pollutants
such as formaldehyde, ammonia and many other common and chemical solvents such as paints and glues,
or can be a by-product of mould growth. VOCs cause irritation to the eyes and or nose as well as causing
headaches, nausea and even potential damage to the central nervous system. Pressed wood furniture,
newly decorated rooms, paint and cleaning solvents are common sources of VOCs.
Mould / Fungus: These can affect our respiratory system and cause allergic reactions, like a runny nose,
eye and throat irritation, headaches, fatigue and aggravation of asthma.
Other indoor pollutants include bacteria, viruses, dust mites and pollen.
Emissions from electronic office equipment: Many studies, including those from EPA and the University
of California Berkley, have reported that emissions from office equipment such as computers and printers,
include VOCs, ultra-fine particles and ozone. These emissions have been proven to have a negative effect
on the health of many people which can be reduced by using an air purifier.
Using HEPA and Carbon filters: An effective HEPA filter is absolutely necessary to remove particles,
even at a microscopic level; it ensures that the particles are not spread. Ionisers will sterilise the air and
reduce bacterial growth.
The carbon filter will absorb unpleasant odours and reduce the VOC content in the air, while the Ioniser will
sterilise the air and reduce bacterial growth. The UV light uses short-wave ultraviolet light to inactivate
airbourne pathogens and microorganisms such as mould, bateria and viruses.
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APPLIANCE DIAGRAM
OPTIONAL FILTERS
CARBON FILTER
Replacement filters
are available from the
retailer under code:
ACFIL-CDLEX
HEPA FILTER
Filters are available
from the retailer under
code:
HEPA-CDLEX
Note: Diagrams are for illustrative purposes only. The design of the parts may vary from what is shown.
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FEATURES
Your dehumidifier belongs to the electriQ dehumidifier range featuring power saving logic.
1. Easy to use controls
2. Cost effective way to combat mould, condensation and damp
3. Optional HEPA and Carbon filters for air purification
4. UV light and Ioniser to remove mould and pathogens from the air.
5. Dries laundry more efficiently than a tumble dryer
6. Designed to complement any modern space
7. Castors for improved mobility
8. Intelligent CPU controlled digital humidistat with 35-80% RH and room humidity display
9. 24 hours start / stop timer
10. Tank operation or permanent drainage option with splash proof tank
11. Tank full alarm & auto-stop function
These dehumidifiers use compressor technology to extract water from the environment. Compressor
dehumidifiers are ideal for normal domestic or office environments which are heated during the winter
months and maintain a temperature above 12-15⁰C.
This dehumidifier is easy to move around on castors and is designed to extract unwanted humidity while
saving money due to it’s power saving logic. It features an intelligent humidistat where the desired relative
humidity can be adjusted in increments of 5% between 35 and 80% ensuring the air in your room is not too
dry and that power is not wasted.
INSTALLATION
Remove any water from within the water tank before starting the unit. In order to save energy do not open
windows or doors while the unit is running. Place the unit on a hard / flat surface. On first use run the unit
continuously for 24 hrs.
TO REDUCE NOISE LEVELS: Place a piece of carpet or a rubber mat under the unit to reduce any
vibrations while the unit is running.
FITTING THE OPTIONAL FILTERS
The optional filters can be placed in the appliance before use. The optional HEPA filter is fitted into the rear
of the filter housing. The optional Carbon filter is placed between the unit and the filter housing.
Unclip the filter
housing.
Remove the filter
housing and fit the
HEPA filter.
(If required)
Refit the filter
housing and place
the Carbon filter in
position.
(If required)
Ensure the filter
housing is securely
fastened into
position.
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CONTROL PANEL
POWER
POWER Button
Turn the appliance on/off
MODE
MODE Button
Select the function of the unit between: SMART and FAN modes. The LED’s
next to the button will show which mode is selected.
SMART MODE: The unit will default to SMART mode the first time it is
switched on and remains in this mode until another program is chosen. In
smart mode it will default to aim for a relative humidity of 55%.
AIR PURIFIER: Only the fan will run and water is not extracted. To be used
in conjunction with the optional filters. It can also be run without the filters to
work as a fan.
DEHUMIDIFY: The unit will remove moiseture from the air. The desired
humidity level can be set using the up and down buttons.
LAUNDRY: The dehumidifier will run continuously at high fan speed, to
remove the most moisture possible. This is ideal for drying clothes.
UP / DOWN
HUMIDITY SETTING
Press the UP and DOWN buttons to select the desired relative humidity
level, the default relative humidity is 55%. When a relative humidity of 35% is
selected, the compressor will not stop until the water tank is full.
HUMIDITY
INDICATOR
HUMIDITY INDICATOR Button
When the appliance is started, the indicator light will turn on automatically.
The indicator light colour will change according to the humidity condition
RED: High humidity, RH≥70%
ORANGE: Above ideal humidity, 70%> RH ≥60%
GREEN: Ideal humidity, RH<60%
The “Humidity Indicator” can be turned on and off by holidng the SPEED
button for 3 seconds.
Note: It can take around 2 minutes after the humidity has changed into a
different colour bracket for the indicator will change the colour e.g. if humidity
drops to 55% may take 2 minutes before the indicator changes to green.
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TIMER
TIMER Button
Press the TIMER button to program the timer. When the timer is activated the
"TIMER" light will be illuminated. Before programming the timer, ensure the
timer function has not been activated (the light must be off). The following
timer programs are available.
DELAYED POWER-ON FUNCTION: With the appliance in stand-by, press
the TIMER button, then use the UP and DOWN buttons to set in how many
hours time you require the unit to start (1~24 hours).
DELAYED POWER-OFF FUNCTION: While the appliance is running with the
desired settings, press the TIMER button, then use the UP and DOWN
buttons to set in how many hours time you require the unit to stop (1~24
hours).
SLEEP: Press and hold the TIMER button for 3 seconds to enter sleep
model. The Sleep indicator will illuminate, and all other lights will turn off. The
unit will run at low fan speed. To exit Sleep mode, press and hold the TIMER
button for 3 seconds.
SPEED
SPEED Button
Press the SPEED button to change the fan speed between HIGH and LOW.
The LED’s above the button will illuminate to indicate the currently selected
fan speed.
FUNCTION
FUNCTION Button
Press the FUNCTION button to activate the UV and Ioniser purification
options to improve indoor air quality. The relevant LEDs above the button will
illuminate to show which function is currently activated.
LOCK: Press and hold the FUNCTION button for 3 seconds to activate the
child lock. While activated the lock LED will illuminate, and the buttons on the
control panel are deactivated. To turn off the lock, press and hold the
FUNCTION button for 3 seconds.
SWING
SWING Button
Press to select the position of the louvre on the top of the unit. This can either
be set at a 45 or 90 degree angle. Alternatively the swing function can be
activated which changes the position of the louvre toalter the direction of the
airflow.
DEFROST
INTELLIGENT DEFROST
The appliance will defrost automatically when the coil sensor detects that the
internal temperature is too low. During defrosting the indicator will light up.
Once the defrost cycle has finished, the appliance will return to the mode that
was previously operating.
TANK FULL
TANK-FULL
When the water tank is full, the TANK FULL indicator light will flash, and the
unit will stop operating. Once emptied and replaced, the appliance will
resume operation.
OPTIONAL CARBON AND HEPA FILTERS (Air purification function)
Insert the filters into the filter housing. It is suggested to hoover the filters
every 2-3 weeks and change them every 3-6 months as this will help to
ensure the room is kept fresh and odour free.
SLEEP
LOCK
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HUMIDITY LEVEL & TIMER 2 DIGIT DISPLAY
The led indicator performs the following functions:
1. When the unit is plugged in, it will indicate the humidity level of the room.
2. When the UP and DOWN buttons are pressed, it will indicate the desired
humidity currently set.
3. When the timer is programmed will show the duration.
Notes: When humidity level is outside the normal operational parameters will show LO/HI. If ambient
humidity is lower than 20%, it will show “LO” If ambient humidity is higher than 90%, it will show “HI”.
OTHER FEATURES AND INDICATORS
TANK FULL LIGHT
When the water tank is full, removed or incorrectly inserted the unit will stop dehumidifying, the red tank full
light will illuminate and the unit will beep. Empty the tank and reinsert it correctly to resume operation.
AUTO DEFROST
When frost builds up on the evaporator coils, the compressor will cycle off and the unit will go in to defrost
mode. Following completion of the defrost mode, the unit will return to the previously operating settings.
• When the unit is running in a room with a temperature between 5
o
C and 12
o
C, it will enter defrost
mode roughly every 30 minutes.
• When the unit is running in a room with a temperature between 12⁰C and 20⁰C, it will enter the
defrost mode roughly every 45 minutes.
HUMIDISTAT CONTROL AND FAN/COMPRESSOR OPERATION
• When the humidity of the room is 2% lower than the desired humidity the compressor will turn off
automatically but the fan will continue to operate to ensure that the air within the room is not stale.
The unit will use only a minimal amount of energy in fan mode.
• When the humidity of the room is equal to or higher than the desired humidity the compressor will
restart after a 3 minutes delay to protect the compressor.
AUTO-RESTART
If the unit stops unexpectedly due to the power cut, it will restart with the previous function selected
automatically when the power resumes, and the 3 minute compressor protection has elapsed.
POWER
After the unit has stopped, to protect the compressor it is not recommended to resume operation for at least
10 minutes. Operation can resume after this period lapses. When the unit is restarted there is a 3 minute
delay before compressor will start.
LIGHTWEIGHT PORTABLE DESIGN ON CASTORS
The dehumidifier is built to be compact and lightweight. The castors on the bottom of the unit make it easy
to move from room to room.
Your dehumidifier contains an advanced micro-CPU controlled device which is capable of self-diagnostics.
The LCD display may also show the error and protections codes.
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QUICK REFERENCE GUIDE
Power Button: Press to turn the dehumidifier on and off.
Timer: Press the timer button, then use the buttons to adjust the duration of
the timer (1-24 hrs, start/ stop timer).
If set while the unit is running: The number will represent the number of hours the unit will operate before
turning off. This will not be affected if the unit enters defrost mode or the tank is emptied and reinserted.
If set while the unit is in standby: the set number represents the period in hours after which the unit will
start. To cancel start / stop mode press the timer key again.
Up and Down Buttons: During the High or Low modes when the unit is
displaying the current relative humidity, these buttons can be used to adjust the
desired humidity level. The desired relative humidity can be set between 35 and
80% in 5% increments.
SMART Mode: This is designed for maximum convenience and defaults to the ideal
domestic environment humidity level of 50-55% while saving electricity. This is the
default mode and is recommended for most users.
During operation the compressor will operate until the desired humidity is reached and
then will stop. The fan moves the air around the room ensuring the entire air in the
room is processed and humidity correctly measured.
DEHUMIDIFY MODE: This is the standard operating mode, for which the desired humidity can be set using
the up and down buttons.
LAUNDRY MODE: When drying clothes it is advised for the dehumidifier to operate continuously with
maximum water extraction until the water tank is full. Do not place clothes directly over any of the vents on
the dehumidifier. Make sure that there is nothing blocking the hot air exhaust air flow and for best results
place the laundry within 1.5 meters of the dehumidifier.
NOTES:
• If a permanent drainage pipe is fitted the unit will not stop operating. Setting the desired humidity to
around 35% is good for laundry mode, a quick drying boost, or in emergencies. It is not recommended
for long normal operation in a domestic or office environment.
• To allow more moisture in the air, press the up button and set to a higher desired humidity (e.g. 60-
70%).
• We recommend setting the Humidity to 50-55%. This is great for domestic operation and dry
storage.
• Setting the humidity to 60% is great for personal comfort and applications where 50% RH is
considered too dry.
• Setting the humidity to 70% is ideal for unoccupied properties or where an economical run is needed
without the need to reduce the humidity further.
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POSITIONING THE DEHUMIDIFIER
A badly positioned dehumidifier will have little effect. In positioning the dehumidifier please ensure circulation
of air in not restricted around the unit.
Allow at least 20 cm space around the unit. This dehumidifier is designed only for indoor residential or small
office applications and any commercial or industrial use will invalidate the warranty.
Use in an enclosed area for maximum efficiency. Close all doors, windows to create an effective operating
environment. Do not use outdoors.
Your electriQ dehumidifier will begin to protect your space from the harmful effects of excessive moisture as
soon as it is turned on. Excess moisture is dispersed throughout your home. For this reason, the dehumidifier
should be positioned in a central and clear location so that it can draw this moist air towards it from all over
the home. A warm hallway or landing is an excellent position for your dehumidifier. If possible, leave interior
doors ajar to allow air circulation.
Alternatively, if you have a serious problem in one area you can begin by positioning the dehumidifier there
and moving it to a more central location at a later date. For the most effective use, run your dehumidifier
with external doors and windows kept closed. Please note the unit should not be placed directly against a
radiator or other heat source.
Before moving the appliance the water tank should be emptied. The handle on the appliance is designed to
aid in its movement and should not be used to support the full weight of the dehumidifier. When carrying
the unit, it should be kept upright and suifficiently supported from its base. The handle should not be used
if there is any signs of damage to its fixings.
When positioning your electriQ dehumidifier, ensure that it is placed clear of any obstacle that may limit the
air movement. Place the dehumidifier on a flat dry surface.
Note: Do not force castors to move over carpet or uneven surfaces, nor move the unit with water in the tank
as it may tip over and spill water.
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WATER DRAINAGE
When the water tank is full, the unit will stop automatically. When this happens the TANK FULL light will
illuminate on the control panel.
NOTE: Only empty the water tank when it is full or before moving or storing the unit.
There are two ways to dispense collected water.
1. USE THE TANK
When the tank is full, the unit will automatically stop running, and the Tank Full indicator will flash.
Slowly pull out the tank. Grip the tank by its handle securely, and carefully pull it out. Empty the water tank
and reinsert it into the dehumidifier. The tank must be in place and securely seated for the dehumidifier to
operate again. The dehumidifier will re-start when the tank is restored to its correct position.
NOTES:
When you remove the water tank, do not touch sensors or any parts which are situated behind tank. Doing
so may damage the product. Be sure to push the tank gently all the way into the unit. Banging the bucket
against anything or failing to push it in securely into place may cause the unit not to operate.
Do not remove any parts from the water tank or tank enclosure. The water full sensor will no longer be able
to detect the water level correctly and water may leak from the water tank.
2. CONTINUOUS DRAINAGE
Water can be automatically plumbed in or drained into a sink, a larger container or through the wall into an
outside drain by attaching a pipe to the unit (8.9 mm internal diameter). Insert the pipe into the drain outlet
at the back of the unit as shown here.
Make sure the connection between pipe and the drain outlet is tight and does not leak. Then direct the pipe
to a suitable drainage point. This unit uses gravity to dispose of water hence the drain should be lower than
the water outlet on the unit. Put the tank back. Be sure to run the water pipe downward and to let the water
flow out smoothly. Do not kink or bend the pipe.
The permanent drain can be used in conjunction with a water pump (e.g. when draining from a cellar) to lift
the water upwards.
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CARE AND MAINTENANCE
Always shut off the unit and unplug from the mains before cleaning or performing any maintenance. When it
is not in use for long periods it is advisable to remove the plug from the power socket. Do not use chemical
solvents (such as benzene, alcohol or gasoline) as they may cause irreversible damage to the unit.
1. CLEAN THE GRILLE AND CASE
Use water and a mild detergent to clean the
washable mesh filter. Do not use bleach or
abrasives. Do not splash water directly onto the
main unit. Doing so may cause an electrical shock
and can lead to the insulation to deteriorate, or
cause the unit to rust. The air intake and outlet
grilles get soiled easily, so use a vacuum
attachment or soft brush to clean. Wipe the
dehumidifier body with a soft damp cloth or kitchen
towel.
Remove the filter housing. If the optional filters are fitted, remove them from the frame and hoover gently
approximately every 2-3 weeks.
If the mesh filter is dirty hoover it, if it is heavily soiled wash it with warm soapy water and dry thoroughly
before reinserting it in the unit. When filter cleaning is finished and filters are dry placed them back into the
unit. The optional filters should be replaced every 3 – 6 months.
NOTE: While the HEPA and Carbon filters are optional, never run the unit without the mesh filter housing
correctly inserted.
2. CLEAN THE WATER TANK
Every few weeks, clean the tank to prevent growth of mould, mildew and bacteria. Partially fill the tank with
clean water and add a little mild detergent. Swish it around and than empty the tank and rinse.
NOTE: Do not use a dishwasher to clean the tank. After cleaning and drying, the tank must be reinserted
securely into dehumidifier in order to restart operation.
END OF SEASON MAINTENANCE
1. Empty and clean the water tank.
2. Clean the unit and the filters as per cleaning procedure above.
3. Coil the power cord on the special cord storage rest at the back of the unit.
4. Cover the unit and keep it in a dry place.
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TROUBLESHOOTING
Issue
Cause
Solution
Hot or cold
air being
produced
Normal Operation
When the unit is in dehumidifying mode it absorbs humid air
from room and freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of
the unit During the defrost cycle hot dry air should be
coming out of the outlet grill.
Unit does not
operate
Is the plug properly
inserted in the socket?
Insert the plug into the socket and ensure the socket is
switched on.
Does the tank full
indicator is red?
Tank full, float displaced or tank not properly inserted.
Empty tank, check float and make sure tank is properly
inserted in unit.
Front louvres
do not open
Louvre motor is
blocked
Check if anything is blocking the louvre
Try to move the louvres gently up and down while the unit is
off. If the above fails return the unit to service centre
Dehumidifier
does not
extract water
Is the unit set to a
humidity level lower
than the humidity of the
room?
Set the humidity level on the humidistat below the current
humidity reading.
Is the temperature too
low for water extraction
to be efficient?
Increase temperature in the room or reposition the unit.
Is any intake grill or
outlet blocked? Is the
unit too close to walls.
Remove obstructions and restart the unit.
Ensure a distance of at least 20 cm between the unit &
walls
Airflow
seems weak
Are the filters dirty or
clogged?
Please service the filters regularly as per the user manual.
Unit is noisy
during
operation
Is the unit on an
uneven surface?
Please place on flat horizontal surface. Where possible this
should be soft such as rubber or carpet to prevent
vibrations.
Is filter clogged?
Please service the filters regularly as per user manual.
E3 or E4 Humidity sensor error
Use the unit within the prescribed humidity range. Unplug
the unit, rest and plug it back in. If error repeats, call the
service centre.
E1 or E2
Temperature sensor
error
Use the unit within the prescribed temperature range.
Unplug the unit, rest and plug it back in. If error repeats, call
the service centre.
E5 or E6
Abnormal Coil sensor
temperature or current
Use the unit within the prescribed humidity and temperature
range. Unplug the unit, rest and plug it back in. If error
repeats, call the service centre.
Defrost light
on and unit
stops
regularly
Unit is defrosting
Allow the unit to automatically defrost. The protection will
clear after the unit self defrosts. Increase the temperature in
the room if this repeats too often
Tank full red
light
Water tank full
notification
Tank is full or is not in the right position-- Empty the tank
and replace in the right position.
Any other malfunctions will need to be reported to electriQ service centre. Do not attempt
unauthorised repairs as these may invalidate the warranty.
17
FREQUENTLY ASKED QUESTIONS
Why doesn’t the dehumidifier seem to extract much water if the temperature is low?
This is a compressor dehumidifier which works best in temperatures above 15⁰C. If the temperature is low
and the air is dryer than the setting on the humidistat the unit will not extract water. If you want to use a
dehumidifier for outside buildings, unheated properties, boats or garages please check our desiccant
range.
Why doesn’t the unit work /or stops suddenly?
The water tank may be full or displaced. To rectify: empty the tank and carefully place the tank back in the
unit. Also the unit may be running in dehumidifying mode with a low room temperature. Please check if the
room temperature is lower than 5⁰C. If so, the unit will stop working while in dehumidifying mode. (unit
may be defrosting).
The ambient operating range is between 5⁰C and 35⁰C with a relative humidity ranging from 30% to 80%.
For maximum efficiency use the unit between 15⁰C and 32⁰C.
Sometimes cold and/or hot air comes out from the air outlet grill, why?
When the unit is in dehumidifying mode it absorbs humid air from room and freezes it to reduce the
humidity.
During the cold cycle there should be cold air coming out of the unit.
During the hot cycle hot dry air should be coming out of the outlet grill.
TECHNICAL DATA
Model
CD12LE-V3
CD12LEB-V2
CD20LE-V4
CD20LEB-V2
Voltage
220-240V～50Hz
Dehumidifying capacity
12 L / day
(at 30⁰ C / 80%RH)
20 L / day
(at 30⁰ C / 80%RH)
Fan Speeds
2
Power Consumption
180W
280W
Running Amps
0.8 Amps
1.21 Amps
Tank Capacity
6 litres
Desired Humidity Range
35 – 80%
IP Rating
IPX1
Refrigerant
R290, 50 grams
R290, 80 grams
Airflow m
3
/h
125
180
High / Low Pressure
3.2/0.7MPa
Filters
Carbon (Optional)
HEPA (Optional)
Dimensions mm (WxDxH)
377 x 262 x 623
Weight Kgs
11.8
14
GWP
3
18
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks before calling the service line.
1. Has the unit been standing upright for at least 2 hours?
2. Is the unit plugged into the mains?
3. Is the fuse OK?
4. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit.
5. Check if the water tank is full.
6. Was the troubleshooting guide followed?
If the unit still fails to operate call: 0330 390 3061 or complete the online form
Office hours: 9AM - 5PM Monday to Friday
Unit 2A, Trident Business Park,
Neptune Way, Leeds Road, Huddersfield, HD2 1UA
Recycling facilities are now available for all customers at which you can deposit your old
electrical products. Customers will be able to take any old electrical equipment to
participating sites run by their local councils. Please remember that this equipment will be
further handled during the recycling process, so please be considerate when depositing
your equipment. Please contact the local council for details of your local household waste
recycling centres.
V20240902S
