USE AND CARE GUIDE
Freezer
Item #111111111
Model # MDCF9WH
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1. Safety Warnings ...............................................................................2
1.1 Warning ..........................................................................................2
1.2 Electricity related warnings ............................................................. 4
1.3 Related warnings for use ................................................................ 5
1.4 Warnings related to placing items ..................................................6
1.5 Warnings for energy .......................................................................6
1.6 Warnings related to disposal ..........................................................7
2. Porper use of freezer ........................................................................ 8
2.1 Names of components....................................................................8
2.2 Control panel ..................................................................................9
2.3 Placement.....................................................................................12
2.4 Start to use ...................................................................................12
2.5 Energy saving tips ........................................................................13
2.6 Changing the light(optional)..........................................................13
3. Maintenance and care of the freezer .............................................. 14
3.1 Overall cleaning ............................................................................ 14
3.2 Defrosting .....................................................................................14
3.3 Stop using.....................................................................................15
4. Trouble shooting .............................................................................16
5. Warranty .........................................................................................17
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1. Safety Warnings
1.1 Warning
This appliance is intended to be used in household and similar applications such as
sta kitchen areas in shops, oces and other working environments; farm houses
and by clients in hotels, motels and other residential type environments; bed and
breakfast type environments; catering and similar nonretail applications.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualied persons in order to avoid a hazard.
Do not store explosive substances such as aerosol cans with a ammable propellant
in this appliance.
The appliance has to be unplugged after use and before carrying out user
maintenance on the appliance.
WARNING:
Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.
WARNING:
Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer.
WARNING:
Do not damage the refrigerant circuit.
WARNING:
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type recommended by the
manufacturer.
WARNING:
Please abandon the freezer according to local regulators for it use
ammable blowing gas and refrigerant.
WARNING:
When positioning the appliance, ensure the supply cord is not
trapped or damaged.
WARNING:
Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
WARNING:
Do not use extension cords or ungrounded
（
two prong
）
adapters.
WARNING:
Risk of child entrapment. Before you throw away your old refrigerator
or freezer:
-Take o the doors.
-Leave the shelves in place so that children may not easily climb inside.
The freezer must be disconnected from the source of electrical supply before
attempting the installation of accessory.
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Refrigerant and cyclopentane foaming material used for the appliance are
ammable. Therefore, when the appliance is scrapped, it shall be kept away
from any re source and be recovered by a special recovering company with
corresponding qualication other than be disposed by combustion, so as to prevent
damage to the environment or any other harm.
The necessity that, for doors or lids tted with locks and keys, the keys be kept out
of the reach of children and not in the vicinity of the refrigerating appliance, in order
to prevent children from being locked inside .
WARNING:
To avoid a hazard due to instability of the appliance, it must be xed
in accordance with the instructions.
WARNING:
Connect to potable water supply only. (Suitable for ice making
machine)
To prevent a child from being entrapped, keep out of reach of children and not in the
vicinity of freezer (or refrigerator).(suitable for products with locks)
WARNING:
Risk of re / ammable materials
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1.2 Electricity related warnings
• Do not pull the power cord when pulling the power plug of
the freezer. Please rmly grasp the plug and pull out it from the
socket directly.
• To ensure safe use, do not damage the power cord or use the
power cord when it is damaged or worn.
• Worn or damaged power cord shall be replaced in
manufacturer-authorized maintenance stations.
• Please use a dedicated power socket and the power socket
shall not be shared with other electrical appliances. The power
plug should be rmly contacted with the socket or else res might
be caused.
• Please ensure that the grounding electrode of the power
socket is equipped with a reliable grounding line.
• Please turn o the valve of the leaking gas and then open
the doors and windows in case of leakage of gas and other
ammable gases.
• Do not unplug the freezer and other electrical appliances
considering that spark may cause a re.
• To ensure safety, it is not recommended that to place
regulators, rice cookers, microwave ovens and other appliances
on the top of the freezer, those recommended by the
manufacturer are not included. Do not use electrical appliances
in the food pan.
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1.3 Related warnings for use
• Do not arbitrarily disassemble or reconstruct the freezer, nor
damage the refrigerant circuit; maintenance of the appliance
must be conducted by a specialist.
• Damaged power cord must be replaced by the manufacturer,
its maintenance department or related professionals in order to
avoid danger.
• The gaps between freezer doors and between doors and
freezer body are small, be noted not to put your hand in these
areas to prevent from squeezing the nger. Please be gentle
when close the freezer door to avoid falling articles.
• Do not pick foods or containers with wet hands in the
freezing chamber when the freezer is running, especially metal
containers in order to avoid frostbite.
• Do not allow children to enter or climb the freezer to prevent
that children are sealed in the freezer or children are injured by
the falling freezer.
• Do not spray or wash the freezer; do not put the freezer in
moist places easy to be splashed with water so as not to aect
the electrical insulation properties of the freezer .
• Do not place heavy objects on the top of the freezer
considering that objects may fall when open the door, and
accidental injuries might be caused.
• Please pull out the plug in case of power failure or cleaning.
Do not connect the freezer to power supply within ve minutes
to prevent damages to the compressor due to successive
starts.
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1.4 Warnings related to placing items
• Do not put ammable, explosive, volatile and highly
corrosive items in the freezer to prevent damages to the
product or re accidents.
• Do not place ammable items near the freezer to avoid
res.
• This product is household freezer and shall be only suitable
for the storage of foods. According to national standards,
household freezer shall not be used for other purposes, such
as storage of blood, drugs or biological products.
• Do not place items such as bottled or sealed container of
uid such as bottled beers and beverages in the freezer to
prevent bursts and other losses.
1.5 Warnings for energy
1)Freezer might not operate consistently when sited for an extended period of time below the
cold end of the range of temperatures for which the freezer appliance is designed.
2)The fact that effervescent drinks should not be stored in food freezer compartments or
cabinets or in low-temperature compartments or cabinets, and that some products such as
water ices should not be consumed too cold;
3)The need to not exceed the storage time recommended by the food manufacturers for any
kind of food and particularly for commercially quick-frozen food in food-freezer and frozen-food
storage compartments or cabinets;
4)The precautions necessary to prevent an undue rise in the temperature of the frozen food
while defrosting the refrigerating appliance, such as wrapping the frozen food in several layers
of newspaper.
5)The fact that a rise in temperature of the frozen food during manual defrosting, maintenance
or cleaning could shorten the storage life.
6)The necessity that, for doors or lids tted with locks and keys, the keys be kept out of the
reach of children and not in the vicinity of the freezer appliance, in order to prevent children
from being locked inside.
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1.6 Warnings related to disposal
Refrigerant and cyclopentane foaming material used for the freezer are
ammable. Therefore,when the freezer is scrapped, it shall be kept away
from any re source and be recovered by a special recovering company
with corresponding qualication other than be disposed by combustion,
so as to prevent damage to the environment or any other harm.
When the freezer is scrapped, disassemble the doors, and remove
gasket of door and shelves; put the doors and shelves in a proper place,
so as to preventtrapping of any child.
Correct Disposal of this product :
This marking indicates that this product should not be disposed with
other household wastes. To prevent possible harm to the environment
or human healthfrom uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To
return your used device, please use the return and collection systems
or contact the retailer where the product was purchased, They can
take this product for environmental safe recycling.
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2. Porper use of freezer
2.1 Names of components
Door
Lamp
Shelving basket
Power cord
Temperature control panel
Leveling foot
Cabinet
Shutter
(The picture above is only for reference. The actual conguration will depend on the physical
product or statement by the distributor.)
• The low temperature of freezer may keep food fresh for a long time and it is mainly used to
store frozen foods and making ice.
• The freezer is suitable for storage of meat, sh, shrimp, pastries class and and other foods
not to be consumed in short term.
• It is not suitable to store bottled or closed containers of uid items for a long time, if you
want to store bottled or closed containers of uid items, the stored items should not be close
to the wall of the freezer.
• There is a certain deviation between the temperature inside the box and the actual setting
temperature, which does not aect normal use.
• Please be noted food shall be consumed within the shelf time.
• The super function is designed to maintain the nutritional of the food. It can quickly
freeze the food in a short time. If a large amount of food need to be frozen at one time, it is
recommended that users turn on the super function 5 hours in advance. In this case, freezing
speed of the freezer increases, it can quickly freeze food and eectively keep the food
nutrition.
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2.2 Control panel
(The picture above is only for reference. The actual conguration will depend on the physical
product or statement by the distributor)
Display control
1) When powered on, the display window will be fully lit for 3 seconds before entering normal
operation;
2) Normal operation display:
• When there is no fault, display the set temperature or function mode;
• When there is a fault, display the fault code.
3) WiFi connection function: After power on, you can enter the setup mode by combining
buttons, which is used for device connection to WiFi without a QR code:
After pressing both "
" and " " simultaneously for 5 seconds, the display area displays
" SU ", and the WiFi indicator light enters a ashing state, indicating that setup mode has been
entered. After successfully connecting to the network, the WiFi indicator light remains on in
setup mode.
Lock and unlock
After the initial electrication, the key is in lock state by default
.
it is required to operate after
unlocking.
1) Lock:
• After pressing the key "
" for continuously 3s, the display area will blink once, and the
set temperature will take eect immediately, once entering lock state, the display area will not
blink.
• After no-key operation for 30s, it could also enter automatic lock state, and the display area
will blink once.
2) Unlock:
• After pressing the key "
" for continuously 3s, the display area will blink once to unlock.
• Under the lock state, it is required conduct key operation after unlock.
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The various following key operations shall be implemented under unlock state.
Temperature setting:
• Press the " " button to display the refrigeration temperature in the display window. For
each press of the "
" button, the temperature will decrease by 1
℃
/
℉.
• Press the "
" button to display the freezer temperature in the display window. For each
press of the"
" button, the temperature will decrease by 1
℃
/
℉.
Celsius temperature setting range:
Refrigeration mode:
Freezing mode:
Fahrenheit temperature setting range:
Refrigeration mode:
Freezing mode:
Conversion of refrigeration and freezer mode functions:
• In freezer mode, press " " for 3 seconds before entering refrigeration mode.
• In refrigeration mode, press "
" for 3 seconds before entering freezer mode.
Super freeze function:
1) Entering super freeze:
• Press the"
" button in freezer mode, and the super freeze indicator light " " will light
up.
• When setting the Celsius temperature (APP only), the temperature display area displays
"-24", and the Celsius temperature indicator light "
" is o.
• When setting the Fahrenheit temperature (APP only), the temperature display area displays
"-11", and the Fahrenheit temperature indicator light " " is on.
2) Exit super freeze
• The compressor runs continuously for 24 hours.
• In super freeze mode, press the "
" button again to exit the super freeze mode.
• Temperature adjustment in super freeze mode.
Super cool function:
1) Entering super cool:
• In refrigeration mode, press the "
" button, the indicator lights " " and " " will light
up.
• When setting the Celsius temperature (APP only), the temperature display area displays
"-24", and the Fahrenheit temperature indicator light "
" is o.
• When setting the Fahrenheit temperature (APP only), the temperature display area displays
"-11", and the Fahrenheit temperature indicator light " " is on.
2) Exit super cool:
• The compressor runs continuously for 6 hours.
• In super cool mode, press the "
" button again to exit the super cool mode.
• Temperature regulation in super cool mode.
Notifications (The following is only displayed on the APP side):
• High Temperature alarm (refrigeration mode): Alert! <Device Name>: Fridge has been above
59
°F
.
• High Temperature alarm (freezer mode): Alert! <Device Name>: Fridge has been above
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18°F for 36 hours.
• Motherboard communication failure: Alert! <Device Name>: Control panel cannot be
operated due to a failure on the motherboard. Please contact customer care for assistance.
• Super Cool Completion: <Device Name>: Super Cool is complete.
• Super Freeze Completion: <Device Name>: Super Freeze is complete.
• Device oine: Alert! <Device Name>: has been oine for 30 minutes. Please conrm your
device is powered and within range of your WiFi network.
• Device online: Alert! <Device Name>: is back online.
• Temperature Sensor Failure: Alert! <Device Name>: The temperature sensor has failed.
Please contact customer care for assistance.
Failure code:
If the failure happens, the display area will show corresponding error codes as shown as below
table, the user shall contact a specialist for maintenance, so as to make sure the normal use of
freezer.
Fault code Fault Description
E2 Temperature Sensor Failure
E6 Communication failure
E9
High Temperature alarm
Wireless Network Module Model:
Wireless Network module model
LA02301
Antenna Type Printed PCB antenna
Frequency Band 2400-2483.5 MHz
Operating Temperature
0 °C ~ 85 °C /32 °F ~185 °F
Operation humidity: 10%~85%
Power Input
DC5V/1A Maximum
Transmission power: <20dBm
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2.3 Placement
• Before using the freezer, remove all packaging materials including
bottom cushions and foam pads and tapes inside the freezer, tear o
the protective lm on the door and the freezer body.
• Keep away from heat and avoid direct sunlight. Do not place
the freezer in moist or watery places to prevent rust or reduction of
insulating eet.
• The freezer should be placed in a well-ventilated indoor place, the
ground shall be at,and sturdy.
• The top space of the freezer shall be greater than 70cm, and the
distances from bothsides and backside shall be more than 20cm to
facilitate heat dissipation.
(The picture above is only for reference. The actual conguration will depend on the physical
product or statement by the distributor.)
2.4 Start to use
• After transportation, please let the freezer stay for more than
2 hours before truning on the power, otherwise it will lead to a
decrease in cooling capacity or a damage to the freezer .
• The freezer shall run 2 to 3 hours before loading fresh or frozen
foods. The freezer shall run for more than 4 hours in summer in
advance considering that the ambient temperature is high.
• Please pull out the plug in case of power failure or cleaning.
Do not connect the freezer to power supply within ve minutes to
prevent damages to the compressor due to successive starts.
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2.5 Energy saving tips
• The appliance should be located in the coolest area of the room, away from heat producing
appliances or heating ducts, and out of the direct sunlight.
• Let hot foods cool to room temperature before placing in the appliance. Overloading the
appliance forces the compressor to run longer. Foods that freeze too slowly may lose quality,
or spoil.
• Be sure to wrap foods properly, and wipe containers dry before placing them in the
appliance. This cuts down on frost build-up inside the appliance.
• Appliance storage bin should not be lined with aluminum foil, wax paper, or paper toweling.
Liners interfere with cold air circulation, making the appliance less ecient.
• Organize and label food to reduce door openings and extended searches. Remove as many
items as needed at one time, and close the door as soon as possible.
2.6 Changing the light(optional)
Any replacement or maintenance of the LED lamps is intended to be made by the
manufacturer, its service agent or similar qualied person.
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3. Maintenance and care of the freezer
3.1 Overall cleaning
• Dusts behind the freezer and on the ground shall be timely cleaned to improve the cooling
eect and energy saving.
• Check the door gasket regularly to make sure there are no debris.
• Clean the door gasket with a soft cloth dampened with soapy water or diluted detergent.
• The interior of the freezer should be cleaned regularly to avoid odor. Please turn off the
power before cleaning interior, remove all foods, basket, container, etc.
• Use a soft cloth or sponge to clean the inside of the freezer, with two tablespoons of baking
soda and a quart of warm water. Then rinse with water and wipe clean. After cleaning, open
the door and let it dry naturally before turning on the power.
• For areas that are difficult to clean in the freezer (such as gaps or corners), it is
recommended to wipe them regularly with a soft rag, soft brush, etc., and when necessary,
combined with some auxiliary tools (such as thin sticks) to ensure no contaminants or bacterial
accumulation in these areas.
• Do not use soap, detergents, spray cleaner, etc. to clean the inside of your freezers as these
may create odors or contamination.
• Clean the baskets with a soft cloth dampened with soapy water or diluted detergent. Dry
with a soft cloth or dry naturally.
• Wipe the outer surface of the freezer with a soft cloth dampened with soapy water,
detergent, etc., and then wipe dry.
• Do not use hard brushes, clean steel balls, wire brushes, abrasives(such as toothpastes),
organic solvents (such as alcohol, acetone, Isoamyl acetate, etc.), boiling water, acid or
alkaline items, which may damage the freezer surface and interior. Boiling water and organic
solvents such as benzene may deform or damage plastic parts.
• Do not rinse directly with water or other liquids during cleaning to avoid short circuits or
aect electrical insulation after immersion.
• Please unplug the freezer for defrost and cleaning.
3.2 Defrosting
• Freezer shall be manually defrosted. Unplug the freezer and open the freezer door and
shelving basket before defrosting. open the outow hole and drainage hole (and place water
container at the outow hold). Indoor frost will naturally melt, wipe the defrost water with a
dry, soft cloth. When the frost softens, an ice scraper might be used to the accelerate de-icing
process.
• Please remove the food and put in a cool place when defrosting before removing
accessories.
(Other mechanical devices or other means shall not be used to accelerate except those
recommended by the manufacturer. Do not damage the refrigerant circuit.)
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3.3 Stop using
• Power failure: Foods can be preserved for a couple of hours even in summer in case of
power failure. It is recommended to reduce the frequency of opening door and do not put fresh
foods into the freezer.
• Long-time nonuse: Please unplug the freezer left unused for a long time for cleaning. Keep
the door open to avoid the bad odor.
• Moving: Do not turn upside or vibrate the freezer, the carrying angle can not be greater than
45°. Do not hold the door and hinge when moving this unit.
(Continuous operation is recommended when the freezer is started. Please do not stop the
freezer under normal circumstances so as not to aect the freezer's service life.)
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4. Trouble shooting
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Not work
• Whether the freezer is plugged and connected to power;
• Low voltage;
• Whether temperature control knob is in the work area;
• Failure power or tripping circuit.
Odor
• Odorous foods should closely wrapped;
• Whether foods are rotten;
• Whether the interior shall be cleaned.
Long-time operation of
compressor
• It is normal that freezer operates for longer time in summer
when the ambient temperature is higher;
• Do not put too much food in the freezer at one time;
• Do not put foods until they are cooled;
• Frequent opening of freezer door;
• Thick frost layer (defrost is needed).
Doors cannot be properly
closed
• The freezer door is stuck by food packages;
• Too much food;
• Unbalanced freezer.
Loud noise
• Whether the oor is at, whether the placement of freezer is
stable;
• Whether the freezer accessories are properly placed.
Transient diculty in door
opening
• After refrigeration, there will be pressure dierence between the
inside and outside of the freezer to result in transient diculty in
door opening. This is a normal physical phenomenon.
Over heat on sidewall
Surface condensation
• The freezer enclosure may emit heat during operation specially
in summer, this is caused by the radiation of the condenser, and it
is a normal phenomenon.
• Condensation: condensation phenomenon will be detected
on the exterior surface and door seals of the freezer when the
ambient humidity is large, this is a normal phenomenon, and the
condensation can be wiped away with a dry towel.
Airow sound
Buzz
Clatter
• Refrigerants circulating in the refrigerant lines will produce
eruption of sound and grunts which is normal does not aectd the
cooling eect.
• Buzz will be generated by running compressor specially when
starting up or shutting down.
• The solenoid valve or electric switch valve will clatter which is a
normal phenomenon and does not aect the operation.
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5. Warranty
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Retain this manual for future use.
Questions, problems, missing parts? Before returning to the store, call
VISSANI Customer Service
Mon-Fri 8:00 AM to 8:00 PM (EST) , Saturday 8:00 AM to 6:00 PM (EST)
1-855-847-7264
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