Asus MS27UC ZenScreen Smart Monitor 27-Inch 4K UHD

Product's Documents

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Owner's Manual

This is the main product document for model MS27UC.

The file format is pdf, 35 pages, you can download this manual here .

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MS27UC Series
LCD Monitor
User Guide
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade
dress and the HDMI Logos are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc.
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ii
Notices .................................................................................................................. iii
Care & Cleaning ..................................................................................................... x
1.1 Welcome! ................................................................................................... 1-1
1.2 Package contents..................................................................................... 1-1
1.3 Assembling the monitor ......................................................................... 1-2
1.4 Connect cables ......................................................................................... 1-3
1.4.1 Rear of the LCD monitor ................................................................... 1-3
1.4.2 Six sides figure ................................................................................... 1-4
1.5 Monitor introduction ............................................................................... 1-5
1.5.1 Using the Controls button ................................................................ 1-5
2.1 Detaching the arm/stand (for VESA wall mount) ................................. 2-1
2.2 Adjusting the monitor ............................................................................. 2-2
3.1 Remote Buttons ....................................................................................... 3-1
3.2 Multi-platform Streamer Plus user guide ............................................. 3-2
3.3 Shortcut Menu.......................................................................................... 3-4
3.4 Miracast .................................................................................................... 3-5
3.5 Multi View ................................................................................................. 3-5
3.6 Shop Mode ................................................................................................ 3-8
3.7 SET-UP THE Monitor (Using the Remote Control) ................................. 3-9
3.8
Trouble Shooting
....................................................................................
3-12
3.9
OSD Brightness Adjustment Method
...................................................
3-14
4.0 Specifications ......................................................................................... 3-15
4.1 Troubleshooting (FAQ) ............................................................................. 4-1
4.2 Supported Timing List ............................................................................. 4-2
Copyright © 2024 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any
form or by any means, except documentation kept by the purchaser for backup purposes,
without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or
altered, unless such repair
, modification of alteration is authorized in writing by ASUS; or (2)
the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE
LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING
FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED
FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT
NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES
NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR
IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered
trademarks or copyrights of their respective companies, and are used only for identification
or explanation and to the owners' benefit, without intent to infringe.
Table of contents
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iii
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed
and used in accordance with manufacturers instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/Monitor technician for
help.
As an Energy Star
®
Partner, our company has determined
that this product meets the Energy Star
®
guidelines for
energy efficiency.
This product qualifies for ENERGY STAR in the factory default settings
which can be restored by “Factory Reset” function in the OSD menu.
Changing the factory default settings or enabling other features may
increase power consumption that could exceed the ENERGY STAR
specified limit.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
Made in China
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iv
If provided with a 3-pin attachment plug on the power cord, plug the
cord into a grounded (earthed) 3-pin outlet. Do not disable the power
cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
Disposal of Waste Equipment by Users in Private Household in the
European Union.
This symbol on the product or on its packaging indicates that this
product must not be disposed of with your other household waste.
Instead, it is your responsibility to dispose of your waste equipment
by handing it over to a designated collection point for the recycling
of waste electrical and electronic equipment The separate collection
and recycling of your waste equipment at the time of disposal will
help to conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for
recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product
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v
Safety information
Before setting up the monitor, carefully read all the documentation
that came with the package.
To prevent fire or shock hazard, never expose the monitor to rain or
moisture.
Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.
If the power supply is broken, do not try to fix it by yourself. Contact
a qualified service technician or your retailer.
Before using the product, make sure all cables are correctly
connected and the power cables are not damaged. If you detect any
damage, contact your dealer immediately.
Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.
The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply
to your home, consult your dealer or local power company.
Use the appropriate power plug which complies with your local
power standard.
Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on
a stable surface.
Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due
to power surges.
Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.
To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.
The socket-outlet shall be installed near the equipment and shall be
easily accessible.
If you encounter technical problems with the monitor, contact a
qualified servicer.
Provide an earthing connection before the mains plug is connected
to the mains. And, when disconnecting the earthing connection, be
sure to disconnect after pulling out the mains plug from the mains.
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vi
WARNING
Usage of other than specified head- or earphones can result in hearing
loss due to excessive sound pressures.
*The Multiple view/Multiple control feature of this product is only
available for Android devices. Since the iOS system does not support
this function, users should select the appropriate function according to
their device system to ensure the best use experience.
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vii
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viii
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ix
Intel DCT1ZR2701 (Model: MS27UC) output power table:
19 dBm
18 dBm
18 dBm
13 dBm
8 dBm
TM
vii
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x
Care & Cleaning
Before you lift or reposition your monitor, it is better to disconnect
the cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp
the edges of the monitor. Do not lift the display by the stand or the
cord.
Cleaning. Turn your monitor off and unplug the power cord. Clean
the monitor surface with a lint-free, non-abrasive cloth. Stubborn
stains may be removed with a cloth dampened with mild cleaner.
Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.
You may find slightly uneven brightness on the screen depending on
the desktop pattern you use.
When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen
will recover slowly or you can turn off the Power Switch for hours.
When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the
screen by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when
trying to complete a task.
CAUTION: Information to prevent damage to the components
when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a
task.
NOTE: Tips and additional information to aid in completing a
task.
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xi
Where to find more information
Refer to the following sources for additional information and for
product and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to
the highest standards for protecting our environment. We believe in
providing solutions for our customers to be able to responsibly recycle
our products, batteries and other components as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for
detail recycling information in different region.
Product information for EU energy label
MS27UC
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ASUS LCD Monitor MS27UC Series 1-1
1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance
your viewing experience.
With these features, you can enjoy the convenience and delightful
visual experience that the monitor brings you!
1.2 Package contents
Check your package for the following items:
9
LCD Monitor
9
Monitor Base
9
Monitor Stand
9
Quick Start Guide
9
Warranty Card
9
1x Power Cord
9
1x HDMI Cable
9
1x DP Cable (optional)
9
1x Type C Cable
9
1x Remote Control
9
2x Battery
If any of the above items is damaged or missing, contact
your retailer immediately.
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1-2 Chapter 1: Product Introduction
1.3 Assembling the monitor
To assemble the monitor:
1. Place the display flat on a cloth on the table, Then attach the base
to the arm and fix with the screw to join them tightly. You can easily
tighten the screw by fingers.
2. Adjust the monitor to the angle that is most comfortable for you.
-5 ~ 18
1
2
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ASUS LCD Monitor MS27UC Series 1-3
1.4 Connect cables
1.4.1 Rear of the LCD monitor
90W
USB USBHDMI
1 2 3 4 5 5 6
1. AC-IN Port
2. DP1.4 Port
3. Type C (PD 90W) Port
4. HDMI2.0 Port
5. USB2.0 Port
6. Earphone Port
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1-4 Chapter 1: Product Introduction
1.4.2 Six sides figure
UNIT: mm(inch)
140.0
170.0
13.0
46.7
5.5
392.4
154.0
613.5
390.0
27inch
409.1-509.1
Lift Range 100mm
27inch
Lift Range 10mm
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ASUS LCD Monitor MS27UC Series 1-5
1.5 Monitor introduction
1.5.1 Using the Controls button
Use the control button on the back of the monitor to adjust the image
settings.
OK
OK
/
7-Keys icon Function Description
In Shortcut menu, Source input,
Display & Sound, Monitor Settings
scenarios <Key function switches>
Power
Power
(Independent button)
<Power>
Input Select
Source input switch
(Independent button)
Short press <Back>
Long press<EXIT OSD>
OK
Shortcut menu
(5-key middle of Joystick)
<OK>
Vol Up
(5-key Up of Joystick)
<Up>
Vol Down
(5-key Down of Joystick)
<Down>
Display & Sound
(5-key Left of Joystick)
<Left>
Monitor Setting
(5-key Right of Joystick)
<Right>
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ASUS LCD Monitor MS27UC Series 2-1
2.1 Detaching the arm/stand (for VESA wall
mount)
The detachable stand of this monitor is specially designed for VESA
wall mount.
To detach the arm/stand
We recommend that you cover the table surface with soft
cloth to prevent damage to the monitor.
3
4
The VESA wall mount kit (100 x 100 mm) is purchased
separately.
Use only the UL Listed Wall Mount Bracket with minimum
weight/load 24 kg (Screw size: 4*M4 x 10 mm).
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2-2 Chapter 2: Setup
2.2 Adjusting the monitor
For optimal viewing, we recommend that you look at the full face
of the monitor, then adjust the monitor to the angle that is most
comfortable for you.
Hold the stand to prevent the monitor from falling when you change
its angle.
You can adjust the monitor's angle from +18° to -5°
-5 ~ 18
You can adjust the height of the monitor from 0-100mm
100mm
It is normal that the monitor slightly shakes while you adjust
the viewing angle.
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ASUS LCD Monitor MS27UC Series 3-1
3.1 Remote Buttons
1 POWER
(On/Off button) Turns the
Monitor on or off.
2
Goes to the Login or Switch
Google Account page.
3
( )
(up, down, left and right direction
buttons) Highlights different
Items in the menu system and
adjusts the menu controls.
4 BACK
Exit the menu and return to the
previous menu.
5 Volume
To control the volume.
6
Goes to the NETFLIX homepage.
7
Goes to the prime video
homepage.
8
APPS Goes to the APPS store
homepage.
9
To turn on the Bluetooth voice
function. (Available only when the
network connection is normal.)
10 MUTE
To mute and un-mute the sound.
11
Enter into Using Monitor settings.
12 OK Confirms your selection.
13 SOURCE
To enter source selection
interface.
14 HOME
Goes to the Smart Monitor
homepage.
15
Goes to the YouTube homepage.
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3-2 Chapter 3: General Instruction
3.2 Multi-platform Streamer Plus user guide
1. Multi-Platform streamer plus supports live streaming on four streaming
platforms. Before using the application, please go to the following website to
activate your account for live streaming.
Streaming platform Web page
YouTube https://www.youtube.com/
Facebook https://www.facebook.com/
Twitch https://www.twitch.tv/
Steam https://help.steampowered.com/zh-tw/faqs/
view/548FBC55-89EB-1BC8
2. Launch page of Multi-Platform streamer plus is shown.
3. Control Menu is shown.
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ASUS LCD Monitor MS27UC Series 3-3
4. Confirm network setting
check your monitor if connected to network.
5. Confirm camera setting
Multi-Platform streamer plus supports at most two cameras output video
in the same time. This character teaches you how to check camera and use
other function for camera. Use camera 1 button and camera 2 button to
check your camera if supported and output graph as expected.
6. How to setup cameras
Enable camera through Control Menu.
User could move, resize, change the overlay of camera widget through
Camera Menu by remote controller, keyboard or mouse.
7. Add Multiple Platforms
Click “STREAMING” Menu.
User could add different social accounts with cell phone.
8. How to start live streaming
Click “STREAMING” Menu.
Choose the platforms for live streaming
GO LIVE!
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3-4 Chapter 3: General Instruction
3.3 Shortcut Menu
The Shortcut Menu mainly improves operational convenience. Features include
Shortcut Menu icons input sources, and favorite apps. Follow the instructions
on this page on how to use Shortcut Menuon your Smart Monitor Set.
Shortcut Menu icons includes user guide, and common functions control...etc.
Input Source indicates the state of input sources.
Go to Google Launcher.
When the input icon becomes dark, it means that the input source is not
connected; conversely, when the signal becomes brighter, it means that there is
an input signal source.Users can also click on icons to switch signal sources.
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ASUS LCD Monitor MS27UC Series 3-5
3.4 Miracast
Wireless screen mirroring from a mobile phone:
Please log into your Google account before using Miracast.
Miracast can be found in Google luncher.
3.5 Multi View
1. Please follow Shortcut menu to enable Multi View icons
2. Plugin input source (HDMI / USB-C / DP), Main source screen display input signal.
3. Use mobile phone cast to the platform sub screen via Miracast.
Note. Please select the platform device name on Miracast search.
Device name can be found in “Android Settings -> System -> About -> Device
name”
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3-6 Chapter 3: General Instruction
4. Focus view will show when multi view mode on, there are four icons on the
two sides of the window divider. There are two icons on each side, and stand
for mouse/keyboard control and audio focus.
How to open Focus view on Multi view.
Remote Control:
>Long Press input source
Computer Mouse:
>Move Computer Mouse to the right or top side of the screen.
>Click Computer Mouse middle key in HDMl/ Type-C/DP source.
Users can use the blue icons to know whether the current screen mouse/
keyboard control and volume focus are on the left or right.
Users can choose to control the left or right screen through Focus view, and
whether the sound is output from the left or right.
The mouse & Keyboard reverse control could be active via HDMI/DP/Type-C
cable.
For Type-C Follow this step:
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ASUS LCD Monitor MS27UC Series 3-7
For HDMI/DP Follow this step:
1. Make sure Settings—Monitor—Keyboard/Mouse—Control Device is open
2. Follow Keyboard/Mouse—Add Device step to connect PC and monitor with
Bluetooth
3. Now could use wire/2.4G mouse & Keyboard to reverse control PC via monitor
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3-8 Chapter 3: General Instruction
3.6 Shop Mode
Shop mode can be found in “Settings -> System -> About -> Environment
->Shop”
The Shop mode in a retail environment is a specific setting designed to optimize
the display's performance in stores or exhibition spaces. This function helps
attract customers' attention and enhance sales performance.
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ASUS LCD Monitor MS27UC Series 3-9
3.7 SET-UP THE Monitor (Using the Remote
Control)
Initial Setup
1. Press the Power Button at the Top of the Remote.
Note: Monitor Controls on the Monitor are located on the bottom or on the
side of the Monitor.
(If the Monitor is in Boot State, a long press on the Power Button under the
Monitor might be necessary.)
2. You will need to Pair the Remote with the Monitor firstly. After the code is
successful, you can use the Bluetooth remote control to operate the Monitor.
3. Press / to select the system language and press OK to confirm the language.
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3-10 Chapter 3: General Instruction
4. Press
/ to set up Google Monitor which need to sign in google account for
Google service, or basic Monitor which not need to sign in google account.
5. Scan setup code to download Google home app on your phone to set up or press
/ to set up on Monitor
6. Press / to select the wifi to connect, press OK and enter the password to
confirm the connection is successful.
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ASUS LCD Monitor MS27UC Series 3-11
7. By accepting the Google Terms of Service to improve the product experience,
select Accept” to accept this condition.
8. Once the Set-up is finished, to exit Google Monitor and access another
component such as a notebook, press the Input button.
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3.8 OSD Brightness Adjustment Method
Press the "Setting" button (the button with a gear icon) on the remote control --> Picture
--> Backlight --> OK --> Use the left and right buttons on the remote control to adjust.
ASUS LCD Monitor MS27UC Series 3-12
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Note:
The backlight settings need to be configured separately for each signal source.
Different signal source channels should be configured separately.
Backlight independent control of information sources such as HDMI/DP/TYEP-C/APP.
Backlight - is the intensity of the LED behind the screen that makes the picture more
intense.
Brightness - changes the colours of the pixels on the LCD screen. For example if you
turn the Brightness up high, black pixels will change into light grey pixels
(adjust the grayscale brightness).
If you want to adjust the brightness of the screen, it is recommended to adiust the
setting of the backlight setting directly.
ASUS LCD Monitor MS27UC Series 3-13
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3-14 Chapter 3: General Instruction
3.9 Trouble Shooting
Having trouble?
Don’t worry, it’s usually an easy ȴ[.
USB not playing
Please check connecting USB cable and power supply
is connected. Hard drive has not been formatted.
Please make sure USB disk is compatible and the
multimedia data formats are supported.
Picture is distorted,
macroblock,
small block, dots,
pixelization, etc
Compression of video contents may cause distortion
especially on fast moving pictures such as sports and
action movies.
Noise from speaker
Check cable connections, make sure a video cable is
not connected to an audio input.
Low signal level may cause sound distortion.
Monitor which turns
off automatically
In "Settings" > "Monitor", check if "Auto Switch
Settings" is set to "On, go to sleep when no signal".
Sleep Timer may have been enabled.
If there is no signal for about 1 minute from an input,
the monitor will turn off.
Monitor which turns
on automatically
Check if the On Timer is set to On in the Setup menu.
Picture is not shown in
full screen
Black bars on each side will be shown on HD channels
when displaying SD (4:3) contents.
Black bars on Top & Bottom will be shown on movies
that have aspect ratios different from your which will.
Adjust picture size option on your external device or
which will to full screen.
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ASUS LCD Monitor MS27UC Series 3-15
4.0 Specifications
Model MS27UC
Panel Size27"W
Max. Resolution3840x2160
Brightness (Typ.)350cd/m
2
Intrinsic Contrast Ratio (Typ.)1000:1
Viewing Angle (CR>10)178°(V)/178°(H)
Display Colors1.07B
Response Time5ms (GTG)
Sound from HDMIYes
HDMI inputYes
Head PhoneYes
Power ON Consumption< 26W
NoteEnergy star 8.0 standard
Chassis ColorsSilver
Power saving mode< 0.5W
Power off mode< 0.3W
Tilt-5°~18°
VESA Wall MountingYes(100X100mm)
Phys. Dimension with stand (WxHxD)613.5mm x (409 ~ 509mm) x 170mm
Phys. Dimension without stand
(WxHxD) (For VESA Wall Mount)
613.5mm x 390mm x 46.7mm
Box Dimension (WxHxD)688mm x 148mm x 469mm
Net Weight (Esti.)6.1kg
Gross Weight (Esti.)8.8kg
Voltage Rating100~240V AC, 50/60Hz 2.0A
Temperature0 ~ 40%
Humidity20 ~ 80%
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ASUS LCD Monitor MS27UC Series 4-1
4.1 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON · P
· The backlight settings need to be configured separately for
each signal source. Different signal source channels should
be configured separately.
· Backlight independent control of information sources such as
HDMI/DP/TYEP-C/APP.
· Backlight - is the intensity of the LED behind the screen that
makes the picture more intense.
· Brightness - changes the colours of the pixels on the LCD
screen. For example if you turn the Brightness up high, black
pixels will change into light grey pixels (adjust the grayscale
brightness).
· If you want to adjust the brightness of the screen, it is
recommended to adiust the setting of the backlight setting
directly.
ress the
button to check if the monitor is in the ON mode.
· Check if the power cord is properly connected to the monitor
and the power outlet.
The power LED lights White
and there is no screen image
· Check if the monitor and the computer are in the ON mode.
· Make sure the signal cable is properly connected the monitor
and the computer.
· Inspect the signal cable and make sure none of the pins
are bent.
· Connect the computer with another available monitor to
check if the computer is properly working.
Screen image is too light or
dark
· Adjust the Contrast and Brightness settings via OSD.
Screen image bounces or a
wave pattern is present in the
image
· Make sure the signal cable is properly connected to the
monitor and the computer.
· Move electrical devices that may cause electrical interference.
Screen image has color
defects (white does not look
white)
· Inspect the signal cable and make sure that none of the
pinsarebent.
· Perform Reset via OSD.
· Adjust the R/G/B color settings or select the Color
Temperature via OSD.
No sound or sound is low
How to adjust the
monitor brightness
Why can the remote control
operate the device, but cannot
activate the voice function?
· Make sure the audio cable is properly connected to the monitor.
· Adjust the volume settings of both your monitor and computer.
· Make sure the computer sound card driver is properly installed
and activated.
· Make sure the audio source is correct on the OSD.
· Please check if your remote control has been paired via
Bluetooth. If the remote control has not been paired via
Bluetooth, the voice function cannot be activated.
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4-2 ASUS LCD Monitor MS27UC Series
4.2 Supported Timing List
Resolution H (KHz) V (Hz)
640x480@60Hz31.46959.94
720x480@60Hz31.46959.94
720x576@50Hz31.2550
800x600@60Hz37.87960.317
1024x768@60Hz48.36360.006
1280x720@50Hz37.550
1280x720@60Hz4560
1280x960@60Hz6060
1280x1024@60Hz63.98160.02
1600x1200@60Hz7560
1920x1080@24Hz2724
1920x1080@25Hz28.12525
1920x1080@30Hz33.7530
1920x1080@50Hz56.2550
1920x1080@60Hz67.560
2560x1440@60Hz88.78759.951
2880x2160@30Hz
only for HDMI 1.4
65.70729.99
2880x2160@60Hz133.30659.994
3840x2160@24Hz5424
3840x2160@25Hz56.2525
3840x2160@30Hz67.530
3840x2160@50Hz112.550
3840x2160@60Hz13560
Note:
1. Show “Signal unsupported” warning message.
When Vertical Frequency is over 60Hz or under 24Hz, the display is
Black and showing “Signal unsupported” warning message. (Some
video timings are except for 50Hz signals.)

Specifications

Asus MS27UC Questions and Answers