Samsung WD12T504DWW/S3 12/8kg Front Load Washer / Dryer User Manual

WASHING MACHINE

DRUM TYPE

WASHING MACHINE (DRUM) CONTENTS

SERVICE

Manual

REPAIR GUIDE

The model code is on the next page.

1. Safety Instructions

2. FeaturesandSpecications

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

6. Reference

WD10T734DBH

WD80T534DBN

WD90T654DBH

WD90T984DSH WD70T4046EW

MODEL CODE

WD1*T****** WD7*T****** WD8*T****** WD9*T******

WD10T534ABW

WD70T4046CH WD80T4046CE WD85T4046CH WD90T4046EH

WD10T534DBN

WD70T4046EE WD80T4046CW WD85T534DBE WD90T534ABE

WD10T534DBT WD70T4046EW WD80T4046CX WD85T554DBW WD90T534ABW

WD10T534DBW WD70T4047CE WD80T4046EE WD85T654DBH WD90T534DBN

WD10T554DBN WD70T4049CE WD80T4046EW WD85T984DSH WD90T534DBW

WD10T634DBH WD70T554DBE WD80T4047CH WD8ET4049CE WD90T534DBX

WD10T634DBN WD70T654DBN WD80T4047EE WD8ET554ABW WD90T554DBN

WD10T654ABH

WD70TA046BE WD80T4049CE WD8ETA049BX WD90T554DBT

WD10T654CBH

WD70TA046BH WD80T534ABE WD8FT4049EE WD90T554DBW

WD10T654CBX WD70TA046BN WD80T534DBN WD8TT534ABE WD90T634ABH

WD10T654DBE WD70TA049BE WD80T534DBT WD8XT554ABE WD90T634CBN

WD10T654DBH WD71TA049BE WD80T534DBW WD8XT754AWH WD90T634DBE

WD10T654DBN WD75T4046CE WD80T554ABE WD90T634DBH

WD10T704DBX WD75T534DBE WD80T554ABT WD90T634DBN

WD10T734DBH

WD75T554DBE WD80T554CBT WD90T654ABE

WD10T734DBX WD7ETA049BE WD80T554CBX WD90T654ABH

WD10T754ABT WD80T554DBE WD90T654DBE

WD10T754CBH WD80T554DBT WD90T654DBH

WD10T754CBX WD80T554DBW WD90T654DBN

WD10T754DBH WD80T554DBX WD90T654DBX

WD10T754DBN WD80T604DBX WD90T734ABH

WD10T754DBX WD80T634ABH WD90T734DBH

WD10TA046BE WD80T634DBE WD90T734DBX

WD10TA046BX WD80T634DBH WD90T754ABH

WD10TP34DSH

WD80T634DBN WD90T754ABT

WD10TP34DSX WD80T654ABH WD90T754DBH

WD10TP54DSX WD80T654AWH WD90T754DBN

WD11T4046CH WD80T654CBE WD90T754DBX

WD11T554AWW WD80T654DBE WD90T954ASH

WD11T554DWW WD80T654DBH WD90T954ASX

WD11T604DBE WD80T654DBN WD90T954DSH

WD11T604DBN WD80T754ABH WD90T984ASE

WD11T704DBX WD80T754ABN WD90T984ASH

WD11T734DBN WD80T754DWH WD90T984DSH

WD11T734DWT WD80T954DSH WD90T984DSX

WD11T754AWH WD80TA046BE WD90TA046BE

WD11T754DBX WD80TA046BH WD90TA046BX

WD11TA046BE WD80TA046BN WD91T984ASH

WD11TA046BN WD80TA046BX WD91TA049BE

WD11TA046BX WD80TA047BT WD92T654CBE

WD12T654DBH WD80TA049BE WD92T734CBT

WD12T654DBN

WD81T4049CE WD94T754CBT

WD12T754DBN

WD81T534ABW WD95T4046CE

WD13T604DBN WD81T554ABW WD95T534CBE

WD13T704DBH WD81T754ABH WD95T634CBH

WD13T704DBX WD81TA049BE WD95T634DBH

WD13T734DBN WD82T4047CE WD95T754DBH

WD13T754DBN WD83T734CBH WD95T754DBN

WD13T784DBX WD83TA047BH WD95T954ASE

WD13T784DSX

WD84T634CBE WD95T984DSX

WD15T634CBH

WD85T4046CE WD95TA047BE

CONTENTS

1. Safety instructions .........................................................................1

1-1. Safety instructions ...........................................................................1

2. FeaturesandSpecications ................................................................4

2-1. Specications .......................................... ............................... .......4

2-2. Comparingspecicationswithexistingmodels ................................................5

2-3. Optionsspecications ........................................................................6

3. Disassembly and Reassembly ...............................................................7

3-1. Toolsfordisassemblyandreassembly ......................................................... 7

3-2. Standarddisassemblydrawings ............................. ...... ....... ...... ...... ...... ...8

4. Troubleshooting ..........................................................................30

4-1. InformationCode ...........................................................................30

4-2. Problemcheckpoint ........................................................................34

5. Wiring diagram ...........................................................................35

5-1. WiringDiagram(Simple) ....................................................................35

5-2. WiringDiagram(LED) .......................................................................36

5-3. WiringDiagram(Q-Drive) .......................................... ..........................37

6. Reference .................................................................................38

6-1. WD6000T Project name .....................................................................38

6-2. Terminology ................................................................................39

Safety Instructions _ 1

1. SAFETY INSTRUCTIONS

1-1. SAFETY INSTRUCTIONS

► Makesuretoobservethefollowinginstructionstooperatetheproductcorrectlyandsafelyandpreventpossibleaccidentsand

hazardswhileservicing.

► Twotypesofsafetysymbols,WarningandCaution,areusedinthesafetyinstructions.

WARNING

Hazardsorunsafepracticesthatmayresultinseverepersonalinjuryordeath.

CAUTION

Hazardsorunsafepracticesthatmayresultinminorpersonalinjuryorpropertydamage.

► Followingtherepairbyanon-authorisedserviceprovider,self-repairornon-professionalrepairoftheproduct,Samsungisnot

liableforanydamagetotheproduct,anyinjuryoranyotherproductsafetyissuecausedbyanyattempttorepairtheproduct

whichdoesnotcarefullyfollowtheserepairandmaintenanceinstructions.Anydamagetotheproductcausedbyanattemptto

repairtheproductbyanypersonotherthanaSamsungcertiedserviceproviderwillnotbecoveredbythewarranty.

WARNING

BEFORE SERVICING

• (Whenservicingelectricalpartsorharnesses)Makesuretodisconnectthepowerplugbeforeservicing.

4 Failingtodosomayresultinariskofelectricshock.

• Adviseconsumersnottoconnectseveralappliancestoasinglepoweroutletatthesametime.

4 Thereisariskofreduetooverheating.

• Whenremovingthepowercord,makesuretoholdthepowerplugwhenpullingtheplugfrom

theoutlet.

4 Failingtodosomaydamagetheplugorpoweroutletandresultinreorelectricshock.

• Whenthewashingmachineisnotbeingused,makesuretodisconnectthepowerplugfromthe

poweroutlet.

4 Failingtodosomayresultinresultinaccidentaloperationofthewashingmachine.

• Donotplaceorusegasoline,thinners,alcohol,orotherammableorexplosivesubstancesnearthewashingmachine.

4 Thereisariskofexplosionandrecausedfromelectricsparks.

2 _ Safety Instructions

WARNING

WHILE SERVICING

• Checkifthepowerplugandoutletaredamaged,attened,cutorotherwisedegraded.

4 Iffaulty,replaceitimmediately.

Failingtodosomayresultinelectricshockorre.

• Completelyremoveanydustorforeignmaterialfromthehousing,wiringandconnectionparts.

4 Thiswillpreventariskofreduetotrackingandshortsinadvance.

• Whenconnectingwires,makesuretoconnectthemusingtherelevantconnectorsandcheckthattheyareproperlyconnected.

4 Donotusetapeinsteadoftheconnectors,itmaycausereduetotracking.

• MakesuretodischargethePBApowerterminalsbeforestartingtheservice.

4 Failingtodosomayresultinahighvoltageelectricshock.

• Whenreplacingtheheater,makesuretofastenthenutafterensuringthatitisinsertedintothebracket-heater.

4 Ifnotinsertedintothebracket-heater,ittouchesthedrumandcausesnoiseandelectricleakage.

• Donotrepairthewashingmachinewithoutsafetygloves.

4 It can cause injury.

WARNING

AFTER SERVICING

• Checkthewiring.

4 Ensurethatthewiringcannotbedamagedbyanysharpedgesormovingparts.

• Checkforanywaterleakage.

4 Performatestrunforthewashingmachineusingthestandardcourseandcheckwhetherthereisanywaterleakage

throughtheoorsectionorthepipes.

• Adviseconsumersnottorepairorserviceanypartofthewashingmachinethemselves.

4 Thismayresultinpersonalinjuryandshortentheproductlifetime.

Safety Instructions _ 3

CAUTION

BEFORE SERVICING

• Donotsprinklewaterontothewashingmachinedirectlywhencleaningit.

4 Thismayresultinelectricshockorre,andmayshortentheproductlifetime.

• Donotplaceanycontainerswithwateroranyotherliquidonthewashingmachine

4 Ifthewaterisspilled,itmayresultinelectricshockorre.Thiswillalsoshortentheproduct

lifetime.

• Donotinstallthewashingmachineinalocationexposedtosnoworrain.

4 Thismayresultinelectricshockorre,andshortentheproductlifetime.

• Donotpressacontrolbuttonusingasharptoolorobject.

4 Thismayresultinelectricshockordamagetotheproduct.

CAUTION

WHILE SERVICING

• Whenwiringaharness,makesuretosealitcompletelysonoliquidcanenter.

4 Takecarewhendisconnectingconnectors,donotuseexcessiveforceasthismaydamage

theconnector.

• Checkifthereisanyresiduethatshowsthatliquidenteredtheelectricpartsorharnesses.

4 Ifanyliquidhasenteredintoapart,replaceitorcompletelyremoveanyremainingmoisturefromit.

• Ifyouneedtoplacethewashingmachineonitsbackforservicingpurposes,placeasupport(s)ontheoorandlayitdown

carefullysoitssideisontheoor.

4 Donotlayitdownonitsfront.Thismayresultintheinsidetubdamagingparts.

• Atleasttwopeopleshouldworkwhenworkingwithheavyproducts.

FeaturesandSpecications_4

2. FEATURES AND SPECIFICATIONS

2-1. SPECIFICATIONS

MODEL

WD90T654DBH WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW

ModelName

Frontloadingwashingmachine

Water Pressure

50kPa-800kPa

NETweight(kg)

68 80 86 68 63

Wash&SpinCapacity

9 10.5 9 8 7

Dry Capacity

6 6 6 5 4

Power

Consumption

Washing

220V

150W

240V

150W

Washingandheating

220V

2000W

240V

2400W

Drying

220V

1600W

240V

1600W

Spin

220~240V

550W 600W 600W 550W 550W

Pumping

30W

Spinrevolutions

1400 1400 1400 1400 1400

PleasevisitSamsungofcialwebsitetoreceivemostup-to-dateinformationaboutsoftwareandproductmaintenance.

Model

WD90T654DBH WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW

Width(A)

600mm

Height-Overall(B)

850mm

Depth(C)

650mm 600mm 600mm 600mm 550mm

Depthwithdooropen90°(D)

1160mm 1110mm 1110mm 1110mm 1060mm

5_FeaturesandSpecications

2-2. COMPARING SPECIFICATIONS WITH EXISTING MODELS

Model name

WD90T654DBH

WD10T734DBH WD90T984DSH WD80T534DBN WD70T4046EW WD10K64****

Image

Capacity

9 10.5 9 8 7 10.2

Dry Capacity

6 6 6 5 4 6

Main Spec

DrumVolume

63 70.5 65.9 58 60.1 63

MaxRPM 1400 1400 1400 1400 1400 1400

Motor DD DIT DIT DD DD DD

WaterSupply Coldonly Coldonly Coldonly Coldonly Coldonly Coldonly

Drainage Pump Pump Pump Pump Pump Pump

USP

ECO BUBBLE

● ● ● ● ● ●

AddWash

● ● ● ● X ●

Steam

● ● ● ● ● X

AOW/AD

X/X X/● ●/● X/● X/X X

BubbleSoak

● ● ● ● ● ●

SuperSpeed

● ● ● X X ●

Wi

● ● ● ● X ●

Q-Drive

● ● X X X X

Design

DOOR Good

TintDoor(Better)

TintDoor(Best)

Basic Basic CrystalGloss

Drum 2ndDiamond Swirl+ Swirl+ 2ndDiamond 2ndDiamond Diamond

DISPLAY Simple Simple Simple Simple LED LED

Dimension

600x850x650 600x850x600 600x850x600 600x850x600 600x850x550 600x850x650

FeaturesandSpecications_6

2-3. OPTIONS SPECIFICATIONS

NO Item Code QTY Remarks

1 FASTENER-BOLT DC60-00104A 1 Default

2 CAP-FIXER DC67-00307A

4(8kgmodel)

5(9kgmodel)

Forspecic

modelsonly

3 CAP-FIXER DC67-00208B 1

Forspecic

modelsonly

ASSY HOSE WATER

DC97-16921A

★

Forspecic

modelsonly

HOSE-WATER

(AQUA-STOP)

DC62-00079A

★

Forspecic

modelsonly

6 HOSE-HANGER DC62-10278A 1 Default

7 GUIDE LIQUID DC61-03510A 1 Default

8 MANUAL USERS DC68-03745* series 1 Default

Note

• (H)issuppliedforspecicmodelsonlyamongthosewithoutwatersupplyhoses.

• Customercanpurchaseadditionalwatersupplyanddrainhosesfromaservicecenter.

• Forbuilt-inmodels,thespanner,watersupplyanddrainhosesarenotsupplied.Boththewatersupplyanddrainhosesare

suppliedduringtheinstallation.

Disassembly and Reassembly _ 7

3. DISASSEMBLY AND REASSEMBLY

3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY

Tool Type Remarks

Boxdriver

10mm

Heater(1),Tub(12),Fixerscrew(5),Motor(2),

Balance(9)

13mm

ShockAbsorber(2holeseachinleft/right),

Damper(2),Damper(friction2)

19mm Pulley(1)

Double-ended

spanner

10mm

13mm

19mm

Replacedbyboxdriver

Leg

Vicepliers

AToolforprotectingemptyturningofboltor

abrasionfromusingboxdriver

FordisassemblyofSpindrum

Others

(screwdriver,nipper,long

nosepliers)

Commontoolsforservicing

Torquewrench TheToolforassemblyofheaterandTub

-Forinformationaboutpurchasingpartsandtool,pleasevisit

http://www.samsung.com/support

-Forthepartcodeinformation,pleaserefertheattachedle'ExplodedView'.

8 _ Disassembly and Reassembly

3-2. STANDARD DISASSEMBLY DRAWINGS

► Thisisastandarddisassemblydiagramandmaydifferfromtheactualproduct.

Usethismaterialasareferencewhendisassemblingandreassemblingtheproduct.

 Disassembly

Part Figure Description

Assy Cover Top

1. Remove2screwsholdingtheCoverTopatthe

backoftheunitusing(+)screwdriver.

BACK

FRONT

2. RemovetheCoverTopbyliftingitupafter

pullingitbackabout15mm.

Assy Drawer

1. OpentheDrawerbyhand

2. Whileholdingdownthereleaseleverinsidethe

drawer(redbox),slideopenthedrawer.

3. PulluptheCapRinsetoremoveit.

Disassembly and Reassembly _ 9

 Reassembly

Part Figure Description

Assy Drawer

1. FittheholeandpresstheCapRinsesothatit

canbeassembled.

2. Makesuretottherailwhenreassemblingthe

Assydrawer.

3. Putthedrawerintherightdirection.

10 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Assy Drawer

(Auto Dispense)

1. PulltoopentheDrawerbyhand.

2. Whileholdingdownthereleaseleverinsidethe

drawer(redbox),slideopenthedrawer.

3. DisassembletheCoverDrawerbyhand.

4. PulluptheCapRinsetoremoveit.

Disassembly and Reassembly _ 11

 Reassembly

Part Figure Description

Assy Drawer

(Auto Dispense)

1. FittheholeandpresstheCapRinsesothatit

canbeassembled.

2. AssembletheCoverDrawerbyhand.

3. Makesuretottherailwhenreassemblingthe

Assydrawer.

4. Placethedrawerintherightdirection.

12 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Assy Panel Control

(Simple)

-Beforeyoustart,disassembleAssyCoverTop,Assy

Drawer.

1. Remove2screwsholdingthedrawerandpanel

using(+)screwdriver.

2. RemovethescrewsatthetopoftheASSY-

PANELCONTROLusing(+)screwdriver.(3ea)

3. Grabthepanelandslightlypushthehousing

drawertoremovethehookandpullthepanel

upwardstodisassemblewithbody

 Becarefulnottobreakthehook.

4. HoldtheASSY-PANELCONTROLwhilepulling

itupwardsanddisassembletheterminalto

removeit.Pressthehookwhileremovingthe

terminal.

Disassembly and Reassembly _ 13

 Reassembly

Part Figure Description

Assy Panel Control

(Simple)

1. Connecttheterminalbyhand.Takealookat

thehookandputitintherightplace.

 Becarefulnottobreakthehook.

 MakesuretheWireharnessarenotgetting

stuckinotherparts.

2. Assemblethehookofhousingdrawerand

aseemblescrewsatthetopoftheASSY-PANEL

CONTROLwith(+)screwdriver.

3. Assemble2screwsholdingthedrawerand

panelwith(+)screwdriver.

14 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Assy Panel Control

(LED)

-Beforeyoustart,disassembleAssyCoverTop,Assy

Drawer.

1. Remove2screwsholdingthedrawerandpanel

using(+)screwdriver.

2. RemovethescrewsatthetopoftheASSY-

PANELCONTROLusing(+)screwdriver.(3ea)

3. Grabthepanelandslightlypushthehousing

drawertoremovethehookandpullthepanel

upwardstodisassemblewithbody.

 Becarefulnottobreakthehook.

4. HoldtheASSY-PANELCONTROLwhilepulling

itupwardsanddisassembletheterminalto

removeit.Pressthehookwhileremovingthe

terminal.

Disassembly and Reassembly _ 15

 Reassembly

Part Figure Description

Assy Panel Control

(LED)

1. Connecttheterminalbyhand.Takealookat

thehookandputitintherightplace.

 MakesuretheWireharnessarenotgetting

stuckinotherparts.

2. Assemblethehookofhousingdrawerand

aseemblescrewsatthetopoftheASSY-PANEL

CONTROLwith(+)screwdriver.

 Becarefulnottobreakthehook.

3. Assemble2screwsholdingthedrawerand

panelwith(+)screwdriver.

16 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Assy Housing-Drawer

Beforeyoustart,disassembleAssyCoverTop,Assy

PanelControl.

1. Remove4screwstodisassembleframeplate-

upusing(+)screwdriver.

2. RemovetheBand-ring.(2ea)

 Becarefulnottobreakthehose.

Disassembly and Reassembly _ 17

Part Figure Description

Assy Housing-Drawer

3. Separatethewatervalvehosewithlongnose

plier.

4. SeparateHousingDrawerlowbypressingthe

hooksonbothsidesbyhand.Tofullyseparate,

disassembleWaterValve.

 Becarefulnottobreakthehook.

18 _ Disassembly and Reassembly

Part Figure Description

Assy Housing Drawer

(Auto Dispense)

1. Disassemblethe6screwsholdingthepump

with(+)screwdriver.

Tofullyseparate,disassembleWaterValve.

2. SeparateHousingDrawerlowbypressingthe

hooksonbothsidesbyhand.

Tofullyseparate,disassembleWaterValve.

Disassembly and Reassembly _ 19

Part Figure Description

Assy Housing Drawer

(Auto Dispense)

1. AssembletheHousingDrawerlowbypressing

thehooksonbothsidesbyhand.

2. Assemblethe6screwsholdingthepumpwith

(+)screwdriver.

20 _ Disassembly and Reassembly

 Reassembly

Part Figure Description

Assy Housing-Drawer

1. AssembletheHousingDrawerlowbypressing

thehooksonbothsidesbyhand.

 Becarefulnottobreakthehose.

2. Assemblethewatervalvehosewithlongnose

plier.

 Becarefulnottobreakthehook.

 Makesuretoinsertthehosesandassemble

theclamp,bandringscorrectly.There’re

risksofleakageorpoorperformancewhen

it’smisassembled.

Disassembly and Reassembly _ 21

Part Figure Description

Assy Housing-Drawer

3. AssembletheBandrings.(2ea)

 Makesuretoinsertthehosesandassemble

theclamp,bandringscorrectly.There’re

risksofleakageorpoorperformancewhen

it’smisassembled.

4. Remove4screwstodisassembleframeplate-

upusing(+)screwdriver.

22 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Frame Front

Beforeyoustart,disassembleAssyCoverTop,Assy

PanelControl.

 Becarefulnottotearupthediaphragm.

1. Usinglongnosepliers,pickuponeofthe

ringsonWire-Diaphragmwhichconnectthe

springandthewireends.Then,separatethe

Wire-DiaphragmfromtheFRAME-FRONTand

DisconnecttheDiaphragm.

2. Remove2screwsholdingtheDOOR-LOCK

switchwith(+)screwdriver.

3. Disassembletheterminal(theblueboxis

terminallocation)bypressingthebluecircle

partandremove2screwsholdingtheFrame

Frontwith(+)screwdriver.

4. Pressthecircledplacetoopenupthecover

lter.

5. Remove3screwsholdingthebottomofthe

FRAME-FRONTwith(+)screwdriver.

Disassembly and Reassembly _ 23

Part Figure Description

Frame Front

6. Removecoverlterbyhand.

7. PressthehooktoremoveGuidecoverlter

using(-)screwdriver.

 Becarefulnottobreakthehook.

8. PulltheGuideltertowardsyou.

9. LiftFramefrontuptodisassemble.

Cover-Back

Unfasten6(Dependingonthemodel,therecanbe

4screws)screwsthatholdthecoverbackinplace

with(+)screwdriver.

Removethebackcoverbyslidingitup.

(Whenassembling,slidethebackcoverdown.)

24 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Assy Door

Beforeyoustart,disassembleAssyCoverTop,Assy

PanelControlandFrameFront.

1. Removethewirebydisassemblingthe3hooks

usinglongnoseplier.

2. Disassembletheterminalandremovethe

holdersusinglongnosepliers.

3. Remove2screwsholdingtheAssydoor.

Removethedoorbyslightlyliftingthedoor.

Disassembly and Reassembly _ 25

 Reassembly

Part Figure Description

Assy Door

BACK SIDE

FRONT SIDE

1. Puttheterminalthroughthebiggestholeand

assemble3hooksasshowninthepictures.

2. AssemblethedoorwithFrameFrontbytting

thetwohooksandassemble2screwsholding

theAssydoorwith(+)screwdriver.

3. Assemble3hooksusinghand.

4. Assembletheterminalandtheholders.

 MakesuretheWireharnessarenotgetting

stuckinotherparts.

26 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Door-Lock S/W

Beforeyoustart,disassembleAssyCoverTopand

AssyPanelControl.

1. OpentheDoor.RemovetheWireDiaphragm

andremovetheFrameFront.

2. Remove2screwswith(+)screwdriver.

3. RemoveCoverDoorSwitchbygentlypushing

theredboxpartwith(-)screwdriver.

4. Disassembletheterminals.(2ea)

Disassembly and Reassembly _ 27

 Reassembly

Part Figure Description

Door-Lock S/W

1. Assembletheterminals.(2ea)

 MakesuretheWireharnessarenotgetting

stuckinotherparts.

2. AssembletheCoverDoorSwitchbygently

pushingtheredboxpartwithhand.

 MakesuretheWireharnessarenotgetting

stuckinotherparts.

3. Assemblethescrewswith(+)screwdriver.(2ea)

4. AssemblethewirediaphragmandFrameFront.

Ifthewirediaphragmislooseafterassembly

orisnotcorrectlyassembledatthecorrect

position(5o'clockor7o'clock),waterleakage

may occur.

 How to force open the locked Door

Part Figure Description

Door-Lock S/W

Beforeyoustart,disassembleCoverToprst

1. PutyourhandtopresstheDoor-LockSwitch.

(Thelocationyouneedtopressisshowninthe

picturewitharrow)

28 _ Disassembly and Reassembly

 Disassembly

Part Figure Description

Diaphragm

Beforeyoustart,removecovertop,AssyDrawer,

AssyPanelControlandFrameFront.

1. Unfastenthescrewwith(+)screwdriveron

JointDiaphragmandwirediaphragm.

2. RemoveJointDiaphragmbyhand.

3. Removehoseandclampwithlongnoseplier.

4. Pulldiaphragmtowardsyou.

 Becarefulnottoripdiaphragm.

Disassembly and Reassembly _ 29

 Reassembly

Part Figure Description

Diaphragm

1. AssembletheDiaphragmwithtubbyhand.

Diaphragmandtubhastrianglepartmakesure

totthemcorrectly.

2. Assemblehoseandclampwithlongnoseplier,

andfastenthescrewwith(+)screwdriver.

3. AssembleJointdiaphragmandfastenthescrew

with(+)screwdriver.

30 _ Troubleshooting

4. TROUBLESHOOTING

4-1. INFORMATION CODE

► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes

are shown until the status has cleared.

No. Information Type

Information

Code

Causes Corrective Actions

1 WaterLevel 1C

- Thepartofthehosewherethewaterlevelsensoris

locatedisdamaged(punctured).

- Thehoseiscloggedwithforeignmaterial.

- Thehoseisfolded.

- Toomuchlubricanthasbeenappliedtotheinsertion

partoftheairhose.

- Hoseengagementerror(disengaged)

- Partfault(Faultyinternalsoldering)

- Thewaterlevelsensorterminalisdisengaged.

- MainPBAfault

•Waterlevelsensorfault.

•Thewaterlevelsensorterminalis

disengaged.

•Thepartofthehosewherethe

waterlevelsensorfolded.

•MainPCBfault.

2 Motor

- ThePBAconnectorterminalisnotconnected.

- Themotorspinnetisnotengaged.

- Themotor’sinternalcoilisdamaged(short-circuited

orcut)

- Foreignmaterial(ascrew)hasenteredthemotor.

•Washingmotorfault.

•CheckWashingmotorconnector.

•Washingmotorrotor/statorfault.

•MainPCBfault.

3C1

- Motoroverloadedduetotoomuchlaundry(Non

sensing)

- PBAfault

3C2

- ThemotordrivingerrorfromthePBAisweak:

Unstablerelayoperation,etc.

3C3

- TheIPMterminalofthemainPBAisnotconnected.

- TheDDmotorcoverisoutofplace.

3C4

- ThePCBhousingterminalisnotconnected.

- PBAfault

- DDmotorfault

3 WaterSupply

- Foreignmaterialisenteringthewatersupplyvalve.

- Thewatersupplyvalveterminalisnotconnected.

(Wiredisconnected)

- Thewarmwaterandrinseconnectorsarewrongly

connectedtoeachother.

- ThisoccursifthePCBterminalfromthedrainhoseto

thedetergentdrawerisnotconnected.Checkwhether

thetransparenthoseisfoldedortorn.

- ThisoccursWaterpressureisweak,acertaintime

delay.

- ThisoccursWaterValvebyfreezinginwinterseason.

•Watersupplyvalvefault.

•MainPCBfault.

•Freezingbywinterseason.

4C2

- Thewatertemperatureissensedashigherthan50˚C

intheWoolorLingeriecourses

4 Drain 5C

- Thepumpmotorimpellerisdamagedinternally.

- Thewrongvoltage(220V→110V)issuppliedtothe

parts.

- Partfault

- Thisoccursduetofreezinginthewinterseason.

- Thedrainhoseisclogged.(Injectionerror,foreign

material)

- Cloggedwithforeignmaterial.

- Thewaterpumpterminalisnotconnected:rubber

band,bills,cotton,hairpins,coins.

•Drainpumpfault.

•Freezingbywinterseason.

•Checkinsideforeignmaterialof

drainpump.

•MainPCBfault.

Troubleshooting _ 31

No. Information Type

Information

Code

Causes Corrective Actions

5 Communication AC

- ThesignalsbetweenthesubandmainPBAsarenot

sensedbecauseofacommunicationserror.

- Checktheconnectorconnectionsbetweenthesub

andmainPBAscarefully.→Checkforincorrector

looseconnections,etc.

- RemovethesubPBAC/Panelandcheckforanyfaulty

soldering.

•MainPCBandSubPCBSignal

Detectionfault.

•MainPCBandSubPCBwire

connectionfault.

SWITCH

(Mainrelay)

BC2

- AbuttonotherthanthePowerbuttoniscontinually

pressed(formorethan30seconds).

- Deformationofaninternalplasticinjectionpart.

- AscrewforassemblingthesubPBAistightenedtoo

much.

•WhenpressedPowerbutton.

•Whenpressedbuttonexceptfor

powerbutton.

•MainPCBrelayfault.

7 COOLING CC

- Whenthetemperatureofthewaterisgreaterthanor

equalto55℃,thiscodeappearswhenthemachine

doesnotdrain.(reason:Itisunsafeforhotwaterto

drainasmayburniftouched).

- Temperaturesensorfault,orincorrectuse.

•Washingtemperaturesensor

check.

•DescriptionPLAccident

prevention.

8 DOOR

dC

- Aswitchcontacterrorbecauseofadeformationofthe

doorhook.

- Whenthedoorispulledbyforce.

- Thisoccursinthehotwashesbecausethedooris

pushedduetoapressuredifferencefrominternal

temperaturechanges.

- S/WcontactfaultbecauseofLIDTC“L”transformation.

•Doorlockswitchfault.

•Drainpumpfault.

•Dryductfanmotorfault.

•MainPCBfault.

dC1

- Thedoorlockswitchterminalisconnectedincorrectly.

- Thedoorlockswitchterminalisbroken.

- ThisoccursduetoLowinsualtionofthewiringassy

- MainPCBfault

dC2

- ThisoccursifthePowerswitchisturnedon/off

continuallyandtoomuchheatisgenerated(Thiserror

isdifculttobereproduced.)

9 HEATER

HC - Thewashingheaterisshort-circuitedorhasawire

disconnected.

- Thewashingheaterinthetubhasanerror.(Contact

error,temperaturesensorfault)

- Ifthewaterlevelsensoroperateswithoutwater

becausewaterisfrozenorforanyotherreasonand

thetemperaturesensorengagedatthebottomto

preventoverheatingforthewashingheaterdetects

atemperatureof100to150˚C,thewashingmachine

turnstheinputpoweroff.

•Heaterfault.

•Redtemperaturesensoratthe

centerofthedryheater.

•Steamfunctionfault.

•Freezingbywinterseason.

HC1

HC2

- Thiserroroccurswhentheredtemperaturesensorat

thecenterofthedryheateroperates(atatemperature

higherthan145˚C)

:Correctiveaction–Pressthebuttonatthecenter

lightly.

 Thewashingmachinewilloperatenormally.

Alternatively,replacethetemperaturesensorifthe

temperaturesensingisunstablebecauseoffunctional

degradation.

32 _ Troubleshooting

No. Information Type

Information

Code

Causes Corrective Actions

10 WaterLeakage

LC1

- Heaterengagementfault.(outofplace)

- Theairhoseisoutofplaceandwaterleakageoccurs

duringthespincycle.

- Thetubbackatthesafetyboltsxingpartisbroken.

- Waterleakageoccursatthefrontwithfoaming

becauseoftoomuchdetergent.

- Waterleakageoccursbecausetheconnectinghoseto

thedetergentdrawerisconnectedincorrectly.

- Thedrainpumpltercoverisengagedincorrectly.

- Waterleakageoccursatthedrainhose.

- Theductcondensingholdingscrewsareworn.

- Thenozzle-diaphragmisengagedintheopposite

directionortherubberpackagingisomitted.

- Waterleakageoccursbecausethescrewsthat

holdthetubbackandfrontinplacearefastened

incorrectly.

- Theleakagesensorisfaulty.

•CheckWaterLeakage.

•DVCASEforeignmaterialoccurs.

•Leakageoftheproductinsidethe

hoseandpartsmoldedproblem.

11 OVER FLOW

- Waterissuppliedcontinuallybecausethewaterlevel

detectiondoesnotwork.

- Becausethedrainhoseiscloggedandthereisan

injectionerror(atanarrowsection),thewaterlevel

detectiondoesnotworkandwaterissupplied

continually.

- Waterissuppliedcontinuallybecauseoffreezingor

becausethereisforeignmaterialinthewatersupply

valve.

- Thismayoccurwhenthesensorisfaultyorthe

pressuretubeisblockedordamaged.

•Waterlevelsensorfault.

•Freezingbywinterseason.

Temperature

Sensor

TC1

- Thewashingheaterinthetubhasanerror.

(Contacterror,temperaturesensorfault)

- Theconnectorisconnectedincorrectlyoris

disconnected.

- Ifthewaterlevelsensoroperateswithoutwater

becausethewaterisfrozenorforanyotherreason

andthetemperaturesensorengagedatthebottom

topreventoverheatingforthewashingheaterdetects

atemperatureof100to150˚C,thewashingmachine

turnstheinputpoweroff.

•Washingtemperaturesensor

check.

•Drytemperaturesensorcheck

•Drycondensingtemperature

sensorcheck.

•ProblemscausedbythemainPCB

fault.

•Problemscausedbythefreezing

inwinter.

TC2

- Thetemperaturesensorfortheductassyfanhousing

isfaulty.(Asensorfaultsuchasaninternalshort-

circuitorwiredisconnection)

- Theconnectorisoutofplaceorhasacontacterror.

TC3

- Thisoccurswhentheductcondensingtemperature

sensor is open.

- Thisoccurswhentheductcondensingtemperature

sensorhasawiredisconnectedorisshort-circuited.

13 UNBALANCE UB

- Aslaundrycausesthiserror,checkthelaundry.

- Findthereasonfortheunbalanceandsolveitas

directedintheusermanual.

•Thisoccursbylaundry.

Troubleshooting _ 33

No. Information Type

Information

Code

Causes Corrective Actions

14 Power

(9C)

- Powerconditionfault.

- Thisoccurswhenunderorovervoltageissupplied.

- Extensionleadorplugadapterisbeingused.

- MainPBAfault(sometimes)

•Checkthepowersupply,

polarityandvoltage.

•Selectahotwashordrycycle

(wdonly),measurethevoltage

suppliedduringheating.(Aerror

occurswhenundervoltageis

detected.)

*Safetyensuresafeworking

practicesobservedwhentesting

liveappliance.

•Checkifasocketoutletadaptoris

beingused.

•MainPCBfault(sometimes)

15 Mems PBA 8C

- ErrordetectedintheMemsPBAordataerror

detected.

•Checkthewireconnections.

Replaceifnecessary.

1.Checkthewireconnections.

2.ReplacetheMemsPBA.

3.MainPBAwireconnection

errororPBA’ssilvernanopart

malfunction.

Replaceifnecessary.

16 AddDoor

DDC

- AswitchcontacterrorbecauseofdamagetotheAdd

Doorswitch.

- Whentheadddoorispulledbyforce.

- Thisoccursinthehotwashbecausetheadddooris

pushedduetoapressuredifferencefrominternal

temperaturechanges.

- S/WcontactfaultbecauseofLIDTC“L”

transformation.

•Adddooropen/closeswitchfault.

•MainPCBfault.

DC3

- TheAddDoorlockswitchterminalisconnected

incorrectly.

- TheAddDoorlockswitchterminalisbroken.

- ThisoccursduetoLowinsualtionofthewiringassy.

- MainPCBfault.

•Adddoorlockswitchfault.

•MainPCBfault.

Detergent

DrawerMotor

- Autodetergentdispensemotorconstrain

- Autodetergentdispensemotorwiring

- Autodetergentdispensemotornotoperate

•Checkmotoroperationby

pressingthelaundrywhenyou

enterautodetergentdispenser.

•IfnotoperationchangeASSY

PUMP DRAIN.

18 Auto Dispense

6C1 - Theinputarrestofthedetergentmotorissensed.

Checkthewireandifnecessary

replaceit.

1.CheckWireconnection

2.ReplaceAssyPump

6C2 - Thenon-operationofthedetergentmotorissensed.

6C3 - Theinputarrestofthefabricsoftenermotorissensed.

6C4

- Thenon-operationofthefabricsoftenermotoris

sensed.

6C5 - Themotormotionperceptionsensorfault

6C6 - Thedetergentlevelperceptionsensorfault

6C7 - Thefabricsoftenerlevelperceptionsensorfault

34 _ Troubleshooting

PROBLEM SOLUTION

Thewashingmachinewon’tstart.

•Makesurethewashingmachineispluggedin.

•Makesurethedoorisproperlyclosed.

•Makesurethewatertapisopen.

•TapStartorPressStart/Pausebuttonagain.

Watersupplyisinsufcient,ornowater

issupplied.

•Openthewatertapfully.

•Makesurethewatersupplyhoseisnotfrozen.

•Makesurethewatersupplyhoseisnotkinkedorclogged.

•Cleanthelteronthewatersupplyhose.

Thewashingmachinevibratesbadly,or

makesnoise.

•Makesurethewashingmachineisinstalledonaleveloor.Iftheoorisnot

level,usethelevelingfeettoadjustthelevel.

•Makesurethattheshippingboltsareremoved.

•Makesurethewashingmachineisnottouchinganyotherobject.

•Makesurethelaundryloadisbalanced.

Thewashingmachinedoesnotdrain

and/orspin.

•Makesurethedrainhoseisstraightenedallthewaytothedrainsystem.

•Makesurethedebrislterisnotclogged.

Thedoorwon’topen.

•PresstheStart/Pausebuttontostopthewashingmachine.

•Thedoorstayslockedaslongasthewashingmachineisstillhotinside

afteraheatingoperation.

•Itmaytakeseveralsecondstodisengagethedoorlockmechanism.

ButtonCheck •bCoccurs.ReferthebCtroubleshooting.

CanIopentheAddDoor

at any time?

•TheAddDoorcanbeopenedonlywhentheindicatorappears.

However,itdoesnotopeninthefollowingcases:

-Whenthewatertemperatureisabove55degorthedryingprocessisrunning,

whenthedrumisrotating,atanypointontheECOdrumcleancycle.

-IfyousettheChildLockforsafetyreasons.

-Whenthedrumwashordrumdryingcycleisrunningthatdoesnotinvolve

additionallaundry.

4-2. PROBLEM CHECK POINT

Wiring Diagram _ 35

5. WIRING DIAGRAM

5-1. WIRING DIAGRAM (SIMPLE)

► ThisDocumentcannotbeusedwithoutSamsung’sauthorization.

n REFERENCE INFORMATION

BLK BLACK

BLU BLUE

GRN GREEN

GRY GRAY

NTR NATURAL

ORG ORANGE

PNK PINK

RED RED

SKYBLU SKYBLUE

VIO VIOLET

WHT WHITE

YEL YELLOW

36 _ Wiring Diagram

5-2. WIRING DIAGRAM (LED)

► ThisDocumentcannotbeusedwithoutSamsung’sauthorization.

n REFERENCE INFORMATION

BLK BLACK

BLU BLUE

GRN GREEN

GRY GRAY

NTR NATURAL

ORG ORANGE

PNK PINK

RED RED

SKYBLU SKYBLUE

VIO VIOLET

WHT WHITE

YEL YELLOW

Wiring Diagram _ 37

5-3. WIRING DIAGRAM (Q-DRIVE)

► ThisDocumentcannotbeusedwithoutSamsung’sauthorization.

n REFERENCE INFORMATION

BLK BLACK

BLU BLUE

GRN GREEN

GRY GRAY

NTR NATURAL

ORG ORANGE

PNK PINK

RED RED

SKYBLU SKYBLUE

VIO VIOLET

WHT WHITE

YEL YELLOW

38 _ Reference

6. REFERENCE

6-1. WD6000T PROJECT NAME

► Door

10-Digit

DOOR

DESIGN

DOOR

COLOR

DECO

COLOR

Best Black D.silver

B Better Black Black

W Better Black White

L Good Black D.silver

H Good White D.silver

A Basic Black Black

T Basic White White

C OldBasic Black -

E OldBasic White -

► Region

12,13-Digit Country 12,13-Digit Country

UNITEDKINGDOM,

IRELAND

EC SPAIN

GERMANY

DENMARK

AUSTRIA FINLAND

NETHERLANDS,

BELGIUM,

LUXEMBOURG

NORWAY

FRANCE,MONACO SWEDEN

ITALIA.\,MALTA,

SAN MARINO

EF FRANCE

SPAIN EG GERMANY

PORTUGAL

NETHERLAN

SWEDEN,FINLAND,

DENMARK,

NORWAY,ICELAND

BELGIUM

S5 SWITZERLAND EO POLAND

POLAND EP PORTUGAL

GREECE,CYPRUS ET ITALIA

HUNGARY

LE AD

(SEAD)향

ALBANIA

BULGARIA BULGARIA

ROMANIA CROATIA

CZECH CZECH

SLOVAKIA HUNGARIA

LITHUANIA MACEDONIA

LATNIA ROMANIA

ESTONIA SERBIA

SLOVENIA SLOVAKIA

SERBIA LITHUANIA

MACEDONIA LATNIA

CROATIA ESTONIA

ALBANIA SLOVENIA

GREECE

MODEL NAME

► Product Type

1,2-

Digit

Type

WW Washer

WD Combo

DV Dryer

MODEL CODE

90 BWD

► Capacity

3,4-Digit Capacity

13 13

12 12.5

12 12

11 11.5

11 11

10 10.5

10 10

95 9.5

90 9

85 8.5

80 8

75 7. 5

70 7

6 5

► Feature4

9-Digit

SUPER

SPEED

L.SENSOR A.HOSE BUBBLE WIFI

● ● ● ● ●

●

● ● ●

● ●

●

X X

● ●

● ● ● ●

X X

● ● ●

●

● ●

X X X

● ●

● ● ●

X X

● ●

●

X X X

●

● ●

X X

●

X X

●

X X X

X X X X X

► Feature2

7-Digit ADD WASH STEAM AOW/AD

● ● ●

● ●

3 X

● ●

0 X

●

► Feature1

6-Digit Q-DRIVE UX GRADE

●

Simple Best

●

Simple Better

7 2nd

Simple Better

6 X

Simple Good

5 X

Simple Basic

A X

LED _5000_UI

4 X

LED _4000_UI

4 D

► Body

11-Digit BODY

D.PANEL

H White

Silver

E White

Black

T White

D.silver

White

Silver

X Inox Black

N Inox D.silver

► Feature3

8-Digit RPM

MOTOR

6 1600

DIT

4 1400

DIT

2 1200

DIT

► Project

5-Digit Year

J 2015

K 2016

M 2017

N 2018

R 2019

T 2020

T EU

Reference _ 39

6-2. TERMINOLOGY

1. Drain Pump

Thepumpthatdrainsthewaterfromthewashingmachinegeneratedwhilethewashing

machineisrunning

2. Heater

Theheaterislocatedonthetubinsidethewashingmachine.Itheatsthewatertoincrease

washefciency.

3.DoorLockSwitch

Detectswhetherthedoorofthewashingmachineisopenorclosedifthedoorisopenwhile

thewashingmachineisrunningthecycleistemporarystopped.

ThisServiceManualisapropertyofSamsungElectronicsCo.,Ltd.

AnyunauthorizeduseofManualcanbepunishedunderapplicable

Internationaland/ordomesticlaw.

reserved.

Printed in Korea

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Area Web Site

Europe,CIS,Mideast&Africa gspn1.samsungcsportal.com

Asia gspn2.samsungcsportal.com

North&LatinAmerica gspn3.samsungcsportal.com

China china.samsungportal.com

Samsung WD12T504DWW/S3 12/8kg Front Load Washer / Dryer Combo

Product's Documents

Repair Guide

Specifications

Samsung WD12T504DWW/S3 Questions and Answers