OWNER'S MANUAL
DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
DHV09SA*
MFL72047809
Rev.00_053124
www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
Scan the QR code to see the manual.
TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING............................................................................................................3
INSTALLATION
Parts and Specifications ..................................................................................11
Installation Location Requirements ..............................................................14
Leveling the Appliance ....................................................................................15
Stacking Instructions .......................................................................................17
OPERATION
Operation Overview.........................................................................................20
Preparing the Clothes......................................................................................21
Control Panel ....................................................................................................23
Programme Table ............................................................................................25
Extra Options and Functions ..........................................................................29
SMART FUNCTIONS
LG ThinQ Application.......................................................................................32
Smart Diagnosis ...............................................................................................34
MAINTENANCE
Cleaning after Every Dry .................................................................................36
Cleaning the Appliance Periodically ..............................................................38
TROUBLESHOOTING
Before Calling for Service................................................................................42
APPENDIX
Warranty ...........................................................................................................48
3
SAFETY INSTRUCTIONS
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following.
Technical Safety
• In the appliance enclosure or in the built-in structure, keep
ventilation openings clear of obstruction. If not, it can result in a fire.
This symbol is displayed to indicate matters and operations
that can cause risks. Read the part with this symbol carefully
and follow the instructions in order to avoid risks.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the appliance.
WARNING - To avoid a fire
Risk of Fire and Flammable Materials
4
SAFETY INSTRUCTIONS
• This appliance contains R290, a refrigerant that is environmentally
friendly but flammable. Do not damage the refrigerant circuit, keep
an open frame and ignition sources away from the appliance.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• Do not dry unwashed items in the appliance.
• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
• Remove all objects from pockets such as lighters and matches.
• Never stop the appliance before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is
dissipated.
• The appliance is not to be used if industrial chemicals have been used
for cleaning.
• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the
appliance.
• Do not drink the condensed water. Failure to do so may result in food-
borne illnesses.
• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agents or similarly qualified person in
order to avoid a hazard.
• The lint filters must be cleaned frequently.
• Lint must not to be allowed to accumulate around the appliance.
• Do not spray dry cleaning detergent directly onto the appliance or
use the appliance to dry clothes left with dry cleaning detergent.
5
SAFETY INSTRUCTIONS
ENGLISH
• Do not dry clothes stained with oil substances. Oil substances
(including edible oils) stained on clothes cannot be completely
removed even after washing with water.
• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.
• Remove clothes from the appliance immediately when drying is
complete or the power is turned off during the drying process.
Leaving clothes that have been dried in the appliance unattended
could result in fire. Remove clothes immediately after drying, and
then hang or lay the clothes flat to cool.
• This appliance is intended to be used in household only.
Maximum Capacity
• The maximum capacity in some cycles for clothes to be dried is
9 kg
(Dry)
.
• The recommended maximum capacity for each drying programme
may differ. To get good dry results, please refer to
Programme Table
in
OPERATION
chapter for further details.
Installation
• Make sure the appliance is properly installed, grounded, and
adjusted by qualified service personnel according to the installation
instructions.
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Tighten the drain hose to avoid separation.
6
SAFETY INSTRUCTIONS
• If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.
• Do not plug multiple socket outlets, an extension power cable or
adapter with this appliance.
• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.
• This appliance must not be installed behind a lockable door, a sliding
door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted.
• This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed
and grounded in accordance with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• Do not modify the power plug provided with the appliance. If it does
not fit the outlet, have a proper outlet installed by a qualified
electrician.
Operation
• Do not attempt to separate any panels or disassemble the appliance.
Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not repair or replace any part of the appliance yourself. All repairs
and servicing must be performed by qualified service personnel
unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
7
SAFETY INSTRUCTIONS
ENGLISH
• Keep the area underneath and around the appliance free from
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not put or other animals pets into the appliance.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as wax, oil, paint, gasoline, degreasers, drycleaning solvents,
kerosene, vegetable oil, cooking oil, etc.). Improper use can cause fire
or explosion.
• In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
• Do not push down on the appliance door when it is open.
• Do not use flammable gas and combustible substances (benzene,
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
• If the drain hose or inlet hose is frozen during winter, thaw it out
before using the appliance.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
Maintenance
• Remove any moisture or dust from the power plug before securely
plugging it into an outlet.
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet.
8
SAFETY INSTRUCTIONS
• Do not spray water inside or outside the appliance to clean it.
Disposal
• Before discarding an old appliance, unplug it and cut off the power
cable directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.
Disposal of Your Old Appliance (as per e-waste Rules)
2. Do’s
• a. The product is required to be handed over only to the authorized
recycler for disposal.
• b. Keep the product in isolated area, after it becomes non-functional/
unrepairable so as to prevent its accidental breakage.
Don’ts
• a. The product should not be opened by the user himself/herself, but
only by authorized service personnel.
• b. The product is not meant for re-sale to any unauthorized agencies/
scrap dealer/kabariwalah.
• c. The product is not meant for mixing into household waste stream.
• d. Do not keep any replaced spare part(s) from the product in
exposed area.
3. Any disposal through unauthorized agencies/person will attract
action under Environment (Protection) Act 1986.
1. When this crossed out wheeled bin symbol is depicted on
the product and its operator’s manual, it means the product
is covered by E-Waste Management Rules India published
by MoEF & CC, Govt. of India and are meant to be recycled,
dismantled, refurbished or disposed off.
9
SAFETY INSTRUCTIONS
ENGLISH
4. This product is complied with the requirement of Hazardous
Substances as specified under E-Waste Management Rules India
published by MoEF & CC, Govt. of India.
5. To locate a nearest collection centre or call for pick-up (limited area
only) for disposal of this appliance, please contact No. 08069379999,
Toll Free No. 1800-315-9999 for details. All collection centre and pick up
facilities are done by third parties with LG Electronics India Pvt. Ltd.
Merely as a facilitator. For more detailed information, please visit :
http://www.lg.com/in
.
10
SAFETY INSTRUCTIONS
11
INSTALLATION
ENGLISH
INSTALLATION
Parts and Specifications
NOTE
• Appearance and specifications may vary without notice to improve the quality of the appliance.
Front View
Available Accessories
Please contact LG Electronics Customer Information Centre or visit the LG Website at http://www.lg.com
for purchase.
a
Water Container
b
Control Panel
c
Door
d
Drain Tube
Condensing Drain Hose Drain Hose Holder
Elbow Bracket for Securing Drain Hose Dry Rack
12
INSTALLATION
NOTE
• The included accessories vary depending on the model you purchased.
Specifications
Asterisk(s) means model variant and can be varied (0-9) or (A-Z).
Dimension(mm)
Stacking Kit
Description Value
Model DHV09SA*
Power supply 230V~ , 50Hz
Product weight 56 kg
Allowable temperature 5 - 35 ℃
Index Dimension (mm)
W 600
H 850
D 660
D' 615
W
D’
D’’
D
H
13
INSTALLATION
ENGLISH
D'' 1115
Index Dimension (mm)
14
INSTALLATION
Installation Location
Requirements
Before installing the appliance, check the following
information to make sure that the appliance is
installed in the correct location.
Installation Location
WARNING
• Do not install the appliance around a heat
source. The rear side of the appliance must be
well ventilated. Failure to follow these
instructions may result in problems.
• The appliance is not designed for maritime use
or for use in mobile installation such as caravans,
aircraft and etc.
• Do not install the appliance as a built-in
appliance. It is not suitable for built-in purpose.
NOTE
• For better drying performance, keep the rear of
the appliance away from the wall.
• Make sure that the location where the appliance
will be installed meets a minimum clearance
conditions.
• Install the appliance on a flat hard floor.
Allowable slope under the appliance is 1 degree.
• Never try to correct any unevenness in the floor
with pieces of wood, cardboard or similar
materials under the appliance.
• Install the appliance in a location where service
engineers are easily accessible in the event of a
breakdown.
• Do not install the appliance next to high-
temperature appliances such as refrigerator,
oven or stove, and etc. It can cause poor drying
performance and delay programme duration. It
also adversely affect the proper functioning of
the compressor.
• Do not install the appliance where there is a risk
of frost or dust. The appliance may not be able to
operate properly or may be damaged by
freezing of condensed water in the pump and
drain hose.
• With the appliance installed, adjust all four feet
using a spanner to ensure the appliance is
stable, and a clearance of approximately 20 mm
is left between the top of the appliance and the
underside of any work-top.
Ventilation
• Alcove or under counter
- Make sure that air circulation around the
appliance should not be impeded by carpets,
rugs, etc.
• Cupboard
- Cupboard door must have 2 (louvered)
opening, each have a minimum area of 387
cm
2
, located 8 cm from bottom and top of the
door.
Ambient Temperature
• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of the
electronic control unit may be impaired at
temperatures below freezing point.
NOTE
• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
A
100 mm
B
20 mm
A
BB
15
INSTALLATION
ENGLISH
• The appliance performs best at a room
temperature of 23 ℃.
Electrical Connection
• Do not use an extension cord or double adapter.
• Do not overload the outlet with more than one
appliance.
• Connect the appliance to an earthed socket in
accordance with current wiring regulations.
• The appliance must be positioned a place close
to outlet socket so that the plug is easily
accessible.
• Outlet socket must be within 1.5 meters of either
side of the location of the appliance.
NOTE
• Always unplug the appliance after use.
Leveling the Appliance
Checking Leveling
Leveling the appliance prevents unnecessary noise
and vibration. Check whether the appliance is
perfectly level after installation.
• If the appliance rocks when pushing the top
plate of the appliance diagonally, adjust the feet
again.
NOTE
• Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
Re-enforcement or bracing of the timber floor
may need to be considered to stop or reduce
excessive noise and vibration.
• Do not install the appliance on any elevated
surface, stand or plinth as it can become
unstable and fall causing serious injury and
damage.
Adjusting and Leveling the
Appliance
When the appliance is not perfectly level, turn the
adjustable feet until the appliance no longer
wobbles.
• Turn the adjustable feet clockwise to raise or
turn the adjustable feet counterclockwise to
lower from front-to-back, side-to-side and
corner-to-corner.
Reversing the door
You can reverse the door for your convenience.
WARNING
• Do not reverse the door while the appliance is
stacked on a washing machine.
• Before removing the hinge screws, have an
assistant support the weight of the door. The
door could fall on the floor due to the weight of
the door.
• For safety reasons, two or more people need to
work together to reverse the door.
NOTE
• The appearance of the screws varies and the
screws must be inserted differently depending
on the position. Make sure the screw is properly
selected before tightening.
1
Open the door and remove 2 screws on the
door hinge
a
. After removing the screws, put
16
INSTALLATION
the door down carefully from the cabinet
b
with the front side facing down to the floor.
WARNING
• Remove the lower screw first. The door may fall
on to the floor due to its weight and the door can
be damaged.
2
Remove 8 screws on the hinge assembly
c
from the door.
• There are 6 screws on the front and 2 screws
on the side.
3
Remove the 3 screws from the door latch
assembly
d
which is fixed between the door
and the hinge assembly, and then remove the
screw which is fixed on the door hook.
4
Swap the position of the hinge assembly
c
and
the door latch assembly
d
and then tighten
the screws in reverse order.
• Tighten the screw in their proper position
referring from steps 2 to 4.
5
Remove the door catch
e
from the appliance
frame by removing 2 screws and then
assemble them on the opposite side.
17
INSTALLATION
ENGLISH
6
Remove the 2 decorative screws from the
appliance frame and then assemble them on
opposite side.
7
Install the door with the screws removed in
step 1 and then check the door closes properly.
NOTE
• If you reversed the door, attach the
sticker(MEZ68823002) enclosed with the manual
onto the door glass, where the handle is located.
Stacking Instructions
The appliance can be placed on top of an LG front
load washing machine and securely fixed with a
stacking kit. This installation must be conducted by
qualified service personnel to ensure it has been
installed correctly.
The qualified personnel will ensure you have the
correct stacking kit for your model of LG front load
washing machine and will ensure it is firmly fixed.
For these reasons, expert fitting is essential.
NOTE
• Some models are not sold with all of the
available accessories, you may need to purchase
the LG stacking kit first if it was not provided with
your model. Please contact LG Electronics
Customer Information Centre or visit the LG
Website at http://www.lg.com for purchase.
• Stacking on the LG SIGNATURE washing machine
is
unavailable
.
Stacking Kit
In order to stack the appliance, an LG stacking kit is
required.
a
Dryer
b
LG Front Load Washing Machine
The appliance may only be stacked on top of an LG
front load washing machine. Do not attempt to
stack the appliance on any other washing machine,
as it could result in damage, injury or property
damage.
Installation Procedure
WARNING
• For safety reasons, installation procedure should
be performed by two or more qualified service
personnel.
• The weight of the appliance and the height of the
installation makes the installation procedure too
risky for one person.
• Incorrect installation can cause serious
accidents.
18
INSTALLATION
WARNING
• Do not operate if the appliance is not properly
stacked.
NOTE
• The stacking kit should be aligned depending on
the depth of the washing machine. (When you
open the door or look at the side of the washing
machine, you can find the dimension
information of your washing machine at the
label.)
• For
Type A
, it must be assembled with 550R or
550L on upper part.
• For
Type B
, it must be assembled with 600R or
600L on upper part.
*1 The depth of the washing machine
1
Place the appliance on the top of an LG front
load washing machine.
2
Remove the 2 screws from the bottom of the
rear cover on each side.
3
Align the LG stacking kit holes and the rear
cover holes in a line.
• In case of that the depth of the washing
machine is 550 mm or more and 599 mm or
less
• In case of that the depth of the washing
machine is 600 mm or more and 650 mm or
less
4
Fasten the 2 screws that were removed earlier
from the appliance to the stacking kit.
5
Use the 4 screws in the accessory box (16 mm)
to assemble the washing machine rear cover
and stacking kit.
6
The procedure for the opposite side will be the
same.
How to align LG stacking kit to the appliance
Type A Type B
550 mm
1
the
depth
*1
1
599 mm
600 mm
1
the
depth
*1
1
650 mm
19
INSTALLATION
ENGLISH
Installing the Optional Drain
Hose
Normally, condensed water is pumped up to the
water container where water is collected until
manually emptied. Water can also be drained out
directly to a mains drain, especially when the
appliance is stacked on top of a washing machine.
With the connecting elbow or T piece of the mains
drain hose, simply change the water path and re-
route to the drainage facility as below:
1
Separate the anti-backflow lid
a
and the water
container hose
b
from the connecting elbow
or T piece.
2
Attach the anti-backflow lid
a
to the head of
the connecting elbow or T piece and then
connect the optional drain hose
c
to the
opposite side of the connecting elbow or T
piece.
CAUTION
• If the optional drain hose is installed in a way
that leaves it bent or pinched, drainage may not
function properly.
b
a
a
c
20
OPERATION
OPERATION
Operation Overview
Using the Appliance
Before the first cycle, set the appliance to dry for 5
minutes to warm up the drum. Open the door
between loads the first few times you use the
appliance to allow any odours from the interior of
the appliance to disperse.
Children must be supervised so that they do not
climb inside the drum.
1
Ensure the lint filter and water container are
clean.
• Open the door and ensure the lint filter is
clean. When the filter is full with lint, drying
times will be longer than usual.
• Pull out the water container and empty the
condensed water. When the water container
is full, the appliance may stop during the
cycle.
NOTE
• In some instance, LED window may display
E
icon to inform you that the water container is
full. If this occurs, empty the water container.
2
Place the clothes into the drum after sorting
and close the door.
• Push the clothes deep into the drum so that
the clothes keeps away from the door seal.
When the clothes get stuck between the
door and seal, they may get damaged while
drying.
• The clothes should be sorted by fabric types
and dryness level.
• All strings and attached belts of clothes
should be well tied and fixed before being
put into the drum.
3
Press the
Power
button to turn the appliance
on.
• Depending on the models, the
Power
button
may light up to indicate that the appliance is
ready for dry.
4
Choose a drying programme by turning the
programme selector knob.
• If you press the
Start/Pause
button without
choosing a programme, the appliance will
proceed with the
Cotton+
programme.
Please refer to the programme table for the
detailed information.
5
Press the
Start/Pause
button to start the
drying programme.
NOTE
• The appliance washes lint, which builds up onto
the surface of the condenser, automatically
21
OPERATION
ENGLISH
using water that is condensed from the clothes
during operation.
• The frequency of cleaning condenser may vary
depending on the size and the initial moisture
amount of the clothes.
6
After the drying programme has finished, open
the door and unload the clothes.
CAUTION
• Be careful! The drum inside may still be hot.
7
Clean the lint filter and empty the water
container.
8
To help reduce odours from forming, the
dryer’s door can be left open or slightly ajar for
a short period of time if possible to help
ventilate the drum after use.
WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
NOTE
• The final part of a tumble dry cycle occurs
without heat (cool down cycle) to ensure that the
clothes are left at a temperature that ensures
the clothes will not be damaged.
• A high atmospheric temperature and a small
room may both increase drying time as well as
energy consumption.
Restarting the Dryer
Automatically
When the appliance is turned on again after a
power failure, it will restart automatically with the
settings saved before operation was stopped.
NOTE
• The feature may be changed according to the
type of model or drying programme.
WARNING
• For safety reasons, in the event of the power
failure, do not allow children or animals to enter
the appliance. It may cause damage or injury.
Preparing the Clothes
NOTE
• For the best drying performance and most
efficient energy usage, do not overload the
appliance.
Checking the Clothes before
Loading
CAUTION
• Check that the clothes are not stuck between
appliance and door, or the clothes may get
damaged while drying.
• Observe the maximum load capacity on the
programme table for the relevant drying
programme to get optimum drying results.
Overloading gives a poor drying result and
causes unnecessary creasing.
• Do not load soaking wet clothes into the
appliance. Doing so will increase the drying time
and energy consumption. Make sure that the
clothes are spun thoroughly in the washer
before loading them in the dryer.
• A mixed fabric load can cause the drying time to
be extended and the time remaining in the
22
OPERATION
display to pause during active drying until the
actual time remaining matches the time
displayed.
• Make sure to empty all pockets. Items such as
nails, hair clips, matches, pens, coins and keys
can damage both your appliance and clothes.
• Remove loose belts and close zippers, hooks and
strings to make sure that these items do not
snag other clothes.
Sorting the Clothes
Clothes have their own fabric care labels, so drying
according to the fabric care label is recommended.
Sort the clothes into size and type of fabric and
then prepare the clothes according to the symbols
on the fabric care labels.
Woollens
• Dry woollens on the
Wool
programme. Be sure
to follow fabric care label symbols first. Wool
may not be completely dried from the cycle, so
do not repeat drying. Pull woollens to their
original shape and dry them flat.
Woven and Loopknit Materials
• Some woven and loopknit materials may shrink,
depending on quality.
No-Iron and Synthetics
• Do not overload the appliance. Take out no-iron
items as soon as the appliance stops to reduce
creases.
Baby Clothes and Nightgowns
• Always check fabric care labels.
Rubber and Plastics
• Do not dry any items made from or containing
rubber or plastics such as:
- Aprons, Bibs and Chair Covers
- Curtains and Tablecloths
- Bath Mats
Fiberglass
• Do not dry fiberglass items in the appliance.
Glass particles left in the appliance may be
subsequently picked up by your clothes in later
cycles.
Checking the Fabric Care Label
The symbols on the fabric care label tell you about
the fabric content of your clothes and how they
should be dried.
Symbol Description
Dry
Tumble Dry
Permanent Press / Crease
Resistant
Gentle / Delicate
Do not Tumble Dry
Do not Dry
High Heat
Medium Heat
Low Heat
No Heat / Air
Line Dry / Hang to dry
Drip Dry
Dry Flat
In the Shade
23
OPERATION
ENGLISH
Control Panel
Control Panel Features
Description
a
Power On/Off button
• Press the
Power
button to turn power on and off.
• Press the
Power
button to cancel the
Delay End
function.
b
Programme Selector
• Programmes are available according to the clothing type.
• The lamp will light up to indicate the selected programme.
c
Start/Pause Button
• This
Start/Pause
button is used to start or pause a dry cycle.
• When in pause, the power is turned off automatically after a certain time for safety
reasons.
d
Extra Options and Functions / Additional Programme Buttons
• Use these buttons to select the desired options for the selected programme. Not all
options are available in each programme.
Remote Start
• With the
LG ThinQ
app, you can use a smartphone to control your appliance remotely.
• In order to use the Remote Start function, refer to
SMART FUNCTIONS
.
Wi-Fi
• Press and hold
Delay End
button for 3 seconds to initiate the connection of the appliance
to the
LG ThinQ
application.
e
Time and Status Display
• The display shows the settings, estimated remaining time, options, and status messages.
When the appliance is turned on, the default settings in the display will illuminate.
24
OPERATION
Time and Status Display
Description
a
Drying progress indicator
•
@
lights up when the appliance is in drying progress.
•
-
lights up when the appliance is in iron drying progress.
•
+
lights up when the appliance is in cupboard drying progress.
•
=
lights up when the appliance is in cooling progress.
b
Time Remaining Display
• When a drying programme is selected, drying time for the selected programme is
displayed. This time will change when you set the extra options for the programme.
• Error messages will appear when the appliance diagnose problems.
c
q
lights up when the Beeper function is turned off.
d
K
lights up when the lint filter should be cleaned or is inserted.
• Cleaning notice: When you press the
Power
button, the icon will become displayed.
• Missing notice: When the lint filter is not inserted, the icon will become displayed and the
appliance will not operate.
e
E
lights up when the water collection tank needs to be emptied or is full.
• Emptying notice: When you press the
Power
button, this icon will become displayed.
• Full water notice: The icon will become displayed and a chime will sound while the
appliance is in operation.
f
f
lights up when the appliance is connected to Wi-Fi network at home.
g
I
lights up while the condenser is being washed.
25
OPERATION
ENGLISH
Programme Table
Sensor Drying Programme Guide
Programme Cotton+ Max. Load Capacity 9 kg
Description
Use for drying with less energy comsumption than
Cotton
programme with
comparable settings.
Dry Level
Default :
Cupboard
Available :
All
Programme Cotton Max. Load Capacity 9 kg
Description
Use for drying all normal items such as cotton, linen, shirts, jeans or mixed
loads, except delicate fabrics such as wool or silk.
Dry Level
Default :
Cupboard
Available :
All
Programme Mixed Fabric Max. Load Capacity 4 kg
Description
Dries mixed fabrics simultaneously.
• Use for various kind of fabrics except special garments (silk/delicate, sports
wear, dark clothes, wool, duvet/curtains).
Dry Level
Default :
Cupboard
Available :
All
Programme Easy Care Max. Load Capacity 4 kg
Description
Dries clothes that do not need ironing after drying.
• Use for polyamide, acrylic, polyester.
Dry Level
Default :
Cupboard
Available :
Cupboard
,
Iron
Programme Duvet Max. Load Capacity 2.5 kg
Description
Use this programme for drying blankets or bulky items such as pillows, blankets,
comforters, sheets or pet bedding.
Dry Level
Not adjustable
Programme Towels Max. Load Capacity 4.5 kg
Description
Use this programme for drying towels.
Dry Level
Not adjustable
26
OPERATION
Timed Drying programme Guide
Programme Allergy Care Max. Load Capacity 4.5 kg
Description
Use this programme helps to reduce allergens such as dust mites.
Dry Level
Not adjustable
Programme Delicates Max. Load Capacity 1.5 kg
Description
Use this programme for drying dress shirts/blouses, nylons, lingerie, or sheer
and lacy clothes which can easily be damaged.
Dry Level
Default :
Cupboard
Available :
All
Programme Wool Max. Load Capacity 1 kg
Description
Use this programme for drying shrinkable woolen or hand-washable items
requiring delicate care.
Dry Level
Not adjustable
Programme Sportswear Max. Load Capacity 2 kg
Description
Use this programme for drying special garments for sports and outdoor wear.
Dry Level
Not adjustable
Programme Speed 30 Max. Load Capacity 1 kg
Description
Use this programme for drying light or small items. (up to 3 items)
Dry Level
Not adjustable
Programme Download Cycle Max. Load Capacity -
Description
This programme allows you to download a new and special drying programme
to your appliance with a smartphone. The default programme is
Deodorization
.
Programme Rack Dry Max. Load Capacity –
Clothing Type
Silk, wool, delicate lingerie
Detail
Refreshes clothes without tumble drying
27
OPERATION
ENGLISH
CAUTION
• If the load is less than 1 kg, please use the
Warm Air
programme in Timed Drying programmes. Wool
items should be dried using the
Wool
programme and heat-sensitive fabrics including silk, underwear
and lingerie should be dried using the
Delicates
programme. Please comply with the recommended
clothing load when you select your desired programme. Otherwise, your clothes may be damaged.
NOTE
• If the appliance is installed as built under, it may cause performance degradation.
• If the clothes are not spun at a high speed during washing, energy consumption and drying times will
increase. Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become
rolled up. They may require removal and reloading mid cycle to ensure proper drying.
Selectable Drying Options
Programme Warm Air Max. Load Capacity –
Clothing Type
Bath towels, bath robes, dishcloths and acrylic quilted fabrics
Detail
Small Items & damp clothing, Everyday items suitable for heat drying
Programme EcoHybrid
Programme Dry Level Off Energy Time
Cotton+ Extra
##
Cupboard
##
Iron
##
Cotton Extra
#
Cupboard
#
Iron
#
Mixed Fabric Extra
##
Cupboard
##
Iron
##
Easy Care Cupboard
##
Iron
##
28
OPERATION
Duvet
–
#
Towels
–
#
Allergy Care
–
#
Delicates
–
#
Wool
–
#
Sportswear
–
#
Speed 30
–
#
Rack Dry
–
#
Warm Air
–
##
Programme EcoHybrid
Programme Dry Level Off Energy Time
29
OPERATION
ENGLISH
Extra Options and
Functions
Delay End
It allows you to delay the finishing time of the
drying cycle from 3 hours to 19 hours.
1
Turn the appliance on.
2
Select a programme.
3
Press the
Delay End
button.
4
Set time delay hour(s) by pressing the
More
Time
,
Less Time
button.
5
Press the
Start/Pause
button.
Anti Crease
It allows you to reduce creases that are formed
when the clothes are not unloaded promptly at the
end of drying cycle.
When the option is turned on, a lamp indicated that
the anti crease option is set, lights up and the
appliance repeatedly runs for 10 seconds and
pauses for 5 minutes. The option is turned off
automatically after 2 hours at the end of drying
cycle.
To turn off the option, press the
Anti Crease
button before you start a drying cycle.
NOTE
• When the option is set, a rectangle with a dashed
line and
ENd
appears on the display until the
feature is off.
• When the option is set, only the
Power
button
works after the drying cycle is end.
• When a drying cycle is running, pause the cycle
first to set the option.
• Always turn off the appliance before unloading
the clothes.
Dry Level
It allows you to select a dryness level for the drying
programme.
•
Extra
: For thick and quilted fabrics
•
Cupboard
: For fabrics that do not need to be
ironed
•
Iron
: For fabrics that need to be ironed
1
Turn the appliance on.
2
Select a programme.
3
Select a dryness level by pressing the
Dry Level
button repeatedly.
Beep On/Off
It allows you to turn the chime sound on and off.
Press the
Beep On/Off
button.
• The LED lights up when the option is turned on.
EcoHybrid
It allows you to offer the option of saving energy or
time.
•
Energy
: Energy saving option.
•
Time
: Time saving option.
Drum Light
While the appliance is running, it is possible to see
inside the drum when you turn the function on.
To turn the function on or off, press and hold the
Dry Level
button for 3 seconds.
30
OPERATION
NOTE
• The light is turned off automatically after 4
minutes.
• Depending on the doors finish, you may not be
able to see inside the drum.
More Time / Less Time
It allows you to increase or decrease drying time
when you use manual drying programmes such as
Rack Dry
and
Warm Air
.
• Press the
More Time
button to increase the
selected programme time by 5 minutes.
• Press the
Less Time
button to decrease the
selected programme time by 5 minutes.
Child Lock
It allows you to control the locking and unlocking of
control panel. It prevents children from changing
cycles or operating the appliance.
Locking the Control Panel
1
Press and hold the
Anti Crease
and
Delay End
button simultaneously for 3 seconds.
2
A chime will sound, and
CL
will appear on the
display.
• When the function is activated, all buttons
are locked except for the
Power
button.
NOTE
• Turning off the power or completing all cycles
will not reset the child lock function. You must
deactivate child lock before you can access any
other functions.
Unlocking the Control Panel
Press and hold the
Anti Crease
and
Delay End
button simultaneously for 3 seconds.
• A chime will sound and the remaining time for
the current programme will reappear on the
display.
Rack Dry
This programme is designed for use with clothes
that must be dried flat, without tumbling, including
sweaters and delicate fabrics.
To use the programme, you need a dryer rack that
is placed inside the appliance. Before drying,
discard packing materials of the dryer rack.
NOTE
• Some models are not sold with all of the
available accessories, you may need to purchase
the dryer rack first if it was not provided with
your model. Please contact LG Electronics
Customer Information Centre or visit the LG
Website at http://www.lg.com for purchase.
1
Open the door.
2
Insert the hook of dryer rack to the drum
centre.
3
Place the dryer rack on the structure above the
lint filter and press it to complete assembly.
31
OPERATION
ENGLISH
4
Place wet items on top of the rack. Allow space
around items for air to circulate.
• The dryer rack does not move, but the drum
will rotate.
5
Close the door.
6
Turn power on and select
Rack Dry
.
7
Press the
Start/Pause
button.
NOTE
• Check the lint filter and remove any lint
accumulated from items dried on the rack.
• The
More Time
/
Less Time
keys can be used to
finely adjust the drying time.
32
SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
The
LG ThinQ
application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Pairing
This function automatically selects the best cycle
and settings for the dryer based on usage
information about the most recently completed
wash cycle.
NOTE
• To use this function, both washer and dryer must
be connected to
LG ThinQ
application.
• If you enable this function in the
LG ThinQ
application and turn on the dryer after using the
washer, a recommended dryer cycle is
automatically set.
Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Push Alert
When the cycle is complete or the appliance has
problems, you have the option of receiving push
notifications on a smartphone. The notifications
are triggered even if the
LG ThinQ
application is
off.
Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.
Settings
Allows you to set various options on the appliance
and in the application.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the
LG ThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without notice
to users.
• Functions may vary by model.
Installing LG ThinQ App and
Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the
camera or a QR code reader app on your
smartphone.
Models without QR Code
1
Search for and install the
LG ThinQ
app from
the Google Play Store or Apple App Store on a
smartphone.
전기 세탁기
외형치수 : (폭) X (깊이) X (높이)
33
SMART FUNCTIONS
ENGLISH
2
Run the
LG ThinQ
app and sign in with your
existing account or create an LG account to
sign in.
3
Touch the add (
~
) button on the
LG ThinQ
app
to connect your LG appliance. Follow the
instructions in the app to complete the
process.
NOTE
• You may be asked to provide a password to
connect to the LG network (not your home
network) during the Wi-Fi setup. The password is
the last 4 characters of the network name,
repeated twice, with no spaces. For example, if
the network name appears as LG_XXXX_8b92,
then you would enter 8b928b92 as your
password. The password is case sensitive and
the last 4 characters are unique to your
appliance.
• To verify the Wi-Fi connection, check that the
f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
•
LG ThinQ
is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP
, network setup may fail. Change the
security protocol (
WPA2
is recommended) and
connect the product again.
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.
Using this Function
1
Press the
Power
button.
2
Load the clothes into the drum.
3
Press and hold the
Anti Crease
button for 3
seconds to enable the remote control function.
4
Start a cycle from the
LG ThinQ
application on
your smartphone.
NOTE
• Once this function is enabled, you can only start
a cycle from the
LG ThinQ
smartphone
application. If the cycle is not started, the
appliance will wait to start the cycle until it is
turned off remotely from the application or this
function is disabled.
• If the door has been opened, you cannot start a
cycle remotely.
34
SMART FUNCTIONS
Disable the Function Manually
When the function is activated, press and hold the
Anti Crease
button for 3 seconds.
Download Cycle
Download new and special cycles that are not
included in the basic cycles on the appliance.
Appliances that have been successfully connected
can download a variety of specialty cycles specific
to the appliance.
Once cycle download is completed in the appliance,
the appliance keeps the downloaded cycle until a
new cycle is downloaded.
NOTE
• Only one downloaded cycle can be stored on the
appliance at a time.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
LG Electronics will also provide open source code to
you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to openso[email protected]om.
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions for audible diagnosis provided
in the
LG ThinQ
application.
1
Press the
Power
button to turn on the
appliance.
• Do not press any other buttons or turn the
programme selector knob.
2
Place the mouthpiece of your smartphone
close to the
Power
button.
3
Press and hold the
More Time
button for 3
seconds or longer while holding the
Max.
10 mm
35
SMART FUNCTIONS
ENGLISH
smartphone mouthpiece to the
Power
button
until the data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
36
MAINTENANCE
MAINTENANCE
WARNING
• Remove the power plug when you clean the appliance. Not removing the plug may result in electric
shock.
Cleaning after Every Dry
Cleaning the Lint Filter
CAUTION
• Clean the lint filter in the proper way referring to
the following instructions. Failure to do so, the
lint that is accumulated on the heat exchanger
may not be cleaned properly.
NOTE
• Unload the all of the laundries from the
appliance before pull out the lint filter.
• After cleaning the lint filter insert them in a
place. If the lint filter is not in the appliance, you
can not operate the appliance.
a
Inner Filter
• Always clean the inner filter before and after
use.
b
Outer Filter
• Clean the outer filter after drying 10 times or
when the lint is accumulated into the outer
filter.
Clean the inner filter
1
Pull out the inner filter from the outer filter and
then open the inner filter.
• Open the filter by unfolding it in the
direction of the arrow.
2
Clean a large cluster of lint first, then clean the
residual lint using vacuum cleaner or washing
under running water.
• Dry the filter completely if the filter is moist.
Failure to do so, odour may occur in the
appliance.
3
After drying the inner filter completely, close
the filter by pushing down its center.
• Ensure the left and right side of the inner
filter is closed properly.
4
Insert the inner filter into the outer filter.
37
MAINTENANCE
ENGLISH
Clean the outer filter
1
Remove the dust or lint around the filter inlet.
CAUTION
• When the lint drops into the filter inlet, it may
cause degradation of drying performance and
increase in drying time.
2
Pull out the outer filter.
3
Remove the inner filter.
4
Open the outer filter by unfolding in the
direction of the arrow grasping the top edge of
the outer filter.
5
Clean the residual lint using vacuum cleaner or
washing under running water.
• Dry the filter completely if the filter is moist.
Failure to do so, odour may occur in the
appliance.
6
Close the outer filter while pushing the side
a
of the filter.
NOTE
• Ensure the side of the filter is closed properly.
Failure to do so, any lint accumulated on the
filter may get into the appliance and may cause
degradation of the drying performance.
7
Close them, and reinsert the both lint filters.
CAUTION
• Do not load or remove any clothes when the lint
filter is not in a place. The clothes can drop into
the filter inlet and it may cause the appliance to
malfunction.
a
38
MAINTENANCE
Emptying the Water Container
Condensed water is collected in the water
container.
Empty the water container after every use. Not
doing so will affect the drying performance.
NOTE
• If the water container is full, the
E
icon glows
and a chime will sound while the appliance is
operating. If this should occur, the water
container needs to be emptied within the next
hour.
• When the condensed water is drained out
directly through the optional drain hose, there is
no need to empty the water container.
1
Pull out the water container.
2
Empty the water container into the sink.
CAUTION
• Do not drink the condensed water or reuse it. It
could be lead to health problems for people and
animals.
3
Refit it back into the appliance.
• Push in the water container fully into the
appliance until it is in place.
4
Press the
Start/Pause
button.
Cleaning the Appliance
Periodically
Wiping the Moisture Sensor
This device senses the moisture level of the clothes
during operation, which means it must be cleaned
regularly to remove any build-up of lime scale on
the surface of the sensor.
Wipe the sensors inside the drum.
CAUTION
• Do not wipe the moisture sensor with abrasive
materials. Always clean the sensor with a dry
rough acrylic sponge.
39
MAINTENANCE
ENGLISH
Cleaning the Cool Air Inlet Grill
Vacuum the cool air inlet grill 3 - 4 times a year to
make sure there is no build up of lint or dirt that
may cause improper air flow.
NOTE
• Warm air is expelled through the ventilation grill.
• Adequate room ventilation should be provided
to avoid the back flow of gases into the room
from units burning other fuels, such as open
fires.
Draining the Remaining
Condensed Water
After drying clothes, a small quantity of condensed
water may stagnate in the base of the appliance
and cause odours. Drain the remaining water
regularly to reduce any unpleasant odours from
the appliance.
NOTE
• It's better to drain the remaining water when
you are going to be away for a long time,
because the remaining water will stagnate and
cause odours.
• Draining the remaining water before the
deodorizing, which works better.
• The remaining water can cause a freezing of the
main drain hose(s) and affect the drying
performance in cold weather. Draining the
remaining water can prevent the appliance from
unexpected freezing.
1
Unclip the drain tube under the appliance and
drain the remaining water.
NOTE
• Use the water container if the optional drain
hose is installed or the appliance is stacked on
the washing machine.
2
Reassemble the plug onto the drain tube and
reclip the drain tube into its holder.
CAUTION
• When the tube is open, it will cause a water leak.
Make sure that the plug assemble correctly.
Using Drum Clean Feature
With time and use, the appliance may form
unpleasant odours that leave your clothes smelling
after drying. Using this cleaning function
periodically helps to reduce the unpleasant odours
from the appliance.
CAUTION
• Remove all of the clothes from the appliance.
40
MAINTENANCE
1
Pull out the water container, empty the
condensed water from it and refit the water
container back into the appliance.
2
Turn on the appliance.
3
Press the
Drum Care
button.
4
Press the
Start/Pause
button.
• This function operates for about 3 hours.
5
Empty the water container after the function
has finished.
NOTE
• When the optional drain hose is installed, there
is no need to empty the water container.
6
Open the dryer's door to provide the appliance
with enough air circulation for exhausting any
remaining odours.
WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
Using Condenser Clean Feature
The appliance washes lint, which builds up onto the
surface of the condenser, automatically using
water that is condensed from the clothes during
operation. However, you can clean the condenser
manually if you want to clean it more often.
CAUTION
• Remove all of the clothes from the appliance.
1
Pull out the water container and empty the
water container.
2
Pour 1 litre of clean water slowly into the
entrance of the water container compartment.
Then refit the empty water container into the
compartment.
• Do not pour the water quickly as it will spill
out.
• Pouring more that 1.5 litres of water into the
compartment will cause water to leak back
out.
3
Turn on the appliance.
4
Press and hold the
Condenser Care
button for
3 seconds.
5
Press the
Start/Pause
button to start the
cleaning of the condenser.
• The cleaning of the condenser proceeds for
1 hour.
6
Empty the water container after the cleaning is
finished.
NOTE
• When the optional drain hose is installed, there
is no need to empty the water container.
7
Open the dryer's door to provide the appliance
with enough air circulation for more thorough
drying of the tub after the cleaning has ended.
41
MAINTENANCE
ENGLISH
WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
42
TROUBLESHOOTING
TROUBLESHOOTING
Errors and malfunctions may occur when operating the appliance. The following tables contain possible
causes and notes for resolving an error message or malfunction. Read the tables below carefully in order
to save time and money before calling the LG Electronics service centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the following
tables before calling to LG Electronics service centre.
Error Messages
Symptoms Possible Cause & Solution
dE
DOOR ERROR
The door has been opened while the appliance is in operation or the
appliance is being operated without the door being closed properly.
• Close the door completely.
• If
dE
is not released, call for service.
dE4
DOOR ERROR
Door switch detection is not working properly.
• Unplug the power plug and call for service.
tE1
/
tEz
/
tE4
TEMPERATURE ERROR
Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
FI
TEMPERATURE ERROR
The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
LE1
MOTOR LOCKED ERROR
The motor has stopped suddenly.
• Check if the amount of clothes exceeds the maximum load capacity.
• Unplug the power plug and call for service.
LEz
/
AE
COMPRESSOR ERROR
The compressor has stopped suddenly.
• Unplug the power plug and call for service.
OE
DRAIN PUMP ERROR
The drain pump motor has malfunctioned.
• Unplug the power plug and call for service.
The surrounding temperature for installation is below zero.
• The recommended surrounding temperature for installation is 5 - 35 ℃.
43
TROUBLESHOOTING
ENGLISH
Operation
Performance
Symptoms Possible Cause & Solution
Appliance will not turn
on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a grounded outlet
matching the appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance does not
heat.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Water leaks. The water container hose or the optional drain hose is not connected
correctly.
• Connect the water container hose or the optional drain hose correctly.
The door is closed while clothes or foreign substance is caught in the
door.
• Check if clothes or foreign substance is caught in the door before using the
appliance. If water leaks continuously, contact the LG Electronics
Customer Information Centre.
Appliance runs and
pauses by itself after
the drying cycle
finishes.
This is how the anti crease option works.
• Make sure that the anti crease option has been set. The option is designed
to prevent creases that are formed when the clothes are not unloaded
promptly after the drying cycle. When the option is set, the appliance runs
for 10 seconds and pauses for 5 minutes. The option is works for up to 2
hours.
Symptoms Possible Cause & Solution
Clothes take too long
to dry.
Load is not properly sorted.
• Separate heavy items from lightweight items. Larger and heavier items
take longer to dry. Light items in a load with heavy items can fool the
sensor because the light items dry faster.
Large load of heavy fabrics.
• Heavy fabrics take longer to dry because they tend to retain more
moisture. To help reduce and maintain more consistent drying times for
large and heavy fabrics, separate these items into smaller loads of a
consistent size.
44
TROUBLESHOOTING
Clothes take too long
to dry.
Appliance controls are not set properly.
• Use the appropriate control settings for the type of load you are drying.
Some loads may require an adjustment of the dry level setting for proper
drying.
Lint filter needs to be cleaned.
• Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. With some
loads that produce high amounts of lint, such as new bath towels, it may
be necessary to pause the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance
and efficiency.
Appliance is underloaded.
• If you are drying a very small load, add a few extra items to ensure proper
tumbling action. If the load is very small and you are using Sensor Dry
programmes, the electronic control cannot properly sense the dryness of
the load and may shut off too soon. Use Timed Drying programmes or add
some extra wet clothes to the load.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the type of heat used
(electric), the size of the load, the type of fabrics, the wetness of the
clothes, and lint filter. Even an unbalanced load in the appliance can cause
poor spinning, resulting in wetter clothes which will take longer to dry.
Greasy or dirty spots
are left on clothes.
Fabric softener is used incorrectly.
• When washing clothes that are to be dried in the appliance, use the correct
amount of fabric softener as recommended by the manufacturer of the
fabric softener.
Clean and dirty clothes are being dried together.
• Use the appliance to dry only clean items. Soil from dirty clothes can
transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the
appliance.
• Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or
rinsed according to the instructions for your washing machine and
detergent. Some difficult soils may require pre-treating prior to washing.
Symptoms Possible Cause & Solution
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TROUBLESHOOTING
ENGLISH
Clothes are wrinkled. Clothes have dried too long (overdried).
• Over drying a load of clothes can lead to wrinkled clothes. Try a shorter
drying time.
Clothes have been left in the appliance for too long after cycle ends.
• Use the
Anti Crease
option.
Clothes are shrinking. Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care
instructions. Some fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in the appliance. Use a low or no
heat setting.
Lint is left on clothes. Lint filter has not been cleaned properly.
• Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. If it looks dirty,
follow the cleaning instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the lint filter during the cycle.
Clothes have not been sorted properly.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should
be dried separately from clothes that are lint trappers (i.e., a pair of black
linen pants).
Appliance is overloaded.
• Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., has been left in pockets.
• Check pockets thoroughly before drying clothes.
Excess static in clothes
after drying.
Clothes have dried for too long (overdried).
• Overdrying a load of clothes can cause a buildup of static electricity. Adjust
settings and use a shorter drying time, or use Sensor Dry programmes.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use shorter Timed Drying time settings.
Symptoms Possible Cause & Solution
46
TROUBLESHOOTING
Odours
Clothes have damp
spots after a Sensor
Dry programme.
Very large load or very small load. Single large item such as a blanket or
comforter.
• If items are too tightly packed or too sparse the sensor may have trouble
reading the dryness level of the load. Use a Timed Drying programme for
very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap
themselves into a tight ball of fabric. The outside layers will dry and
register on the sensors, while the inner core remains damp. When drying
a single bulky item, it may help to pause the cycle once or twice and
rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp
spots on a large item after a Sensor Dry programme has completed, empty
the lint filter, then set a Timed Drying programme to finish drying the
item(s).
Symptoms Possible Cause & Solution
The appliance has an
odour.
Are you using the appliance for the first time?
• The smell is caused by rubber material that is attached to the appliance
inside. This kind of smell is a rubber's own smell and disappears
automatically after using the appliance several times.
Do you smell an odour during use?
• When washing the clothes, use the detergent in accordance with the
manufacturers recommendations. If you use the detergent excessively not
according to the recommendations, undissolved detergent may
accumulate on the clothes and cause an odour.
• You can smell odours from the clothes if the clothes were left in the
appliance after drying or in the washing machine after washing. Unload
the clothes promptly at the end of the drying or washing cycle.
• Ensure you can smell same odour in the washing machine. If so, clean the
tub of the washing machine referring to the washing machine user
manual.
• Always take care of both lint filters clean. If any residues were left in the lint
filter after drying, it may cause odours. And also dry the lint filter
completely after cleaning.
• Deodorization and cleaning the condenser should be done periodically by
referring to the
MAINTENANCE
section.
Symptoms Possible Cause & Solution
47
TROUBLESHOOTING
ENGLISH
Wi-Fi
Symptoms Possible Cause & Solution
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
• Turn off the
Mobile data
of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The appliance is too far from the router.
• If the appliance is too far from the router, the signal may be weak and the
connection may not be configured correctly. Move the location of the
router so that it is closer to the appliance.
48
APPENDIX
APPENDIX
Warranty
Warranty and Service Information
The LG Refrigerator (hereinafter referred as product) comes with 1 year warranty on all Parts (except
Consumables, Bulb, Loose Plastic Parts, Glass) in the first year from the date of purchase on producing the
tax paid invoice provided always that the warranty card bears the rubber stamp, date and signature of our
Authorized Dealer showing the Additional warranty on compressor as specified below shall be on fulfilling
the above mentioned conditions.
9 (SELECTED MODEL) YEAR ADDITIONAL WARRANTY ON COMPRESSOR
The 9 (Selected Model) Year warranty on Compressor will continue even after the expiry of 1 year period
from the date of purchase. This warranty covers Compressor only. Gas/ Gas charging will be charge to
customer. Gas charging is included only when compressor is defective & inoperative. During the additional
warranty period, it does not cover any part such as PCB assembly, condenser, freezer, capillary, suction
line, overload protector, relay, thermostat etc.. Standard visiting charges will be applicable within the
municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has its Authorized Service centre,
Service outside municipal limit will attract to and fro travelling, other incidental expenses in addition to
visiting charges, as prevailing from time to time. During the warranty period, only the parts replaced or
repaired shall be free of cost, but service charges shall always be payable by the customer.
Common TERMS & CONDITIONS applicable for warranties as mentioned above:
1) The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2) Repairs & replacements will be carried out through the Authorized Service Centres of LG Electronics
India Pvt Ltd. (hereinafter referred as LG or LGEIL). Customer may place their service call through the
LG customer care or through the dealer from whom the product has been purchased. In case the
customer shifts the place of residence during warranty period, it is advised to contact our helpline.
3) Repair under warranty shall be carried out by an authorized service personnel only. The details of
centralized helplines are attached.
4) For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Centre,
it is responsibility of the purchaser to contact the nearest authorized service centre and bring the unit
to the authorized service at its own cost and risk. All expense incurred in collecting the units or parts
thereof from the company's authorized service centre, as well as expenses incurred with deputing of
service personnel/technician toward conveyance and other incidentals etc. will be borne by the
customer. Local charges for transportation and handling charges may vary from location to location.
Customers are advised to verify before. ln case the customer desires to bring the unit on its own to
the Authorized Service Centre, the same shall be at its own risks & consequences.
5) The concerned authorized service centre will advise the customer whether to effect the repairs at site
or at the authorized service centre.
6) Call registered with the centralized helpline/Authorized service centre, wherein only cleaning of the
unit/parts in the unit due to dust accumulation on portions of the units are not to be considered as
defects.
7) ln case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and
remain in force only for the unexpired period of the warranty. LGEIL may use parts that are new or
refurbished and equivalent to new in performance and reliability. Replacement of parts would be
purely at the discretion of LGEIL alone. ln case the replacement of the entire unit is being made,
(subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model
has been discontinued, it shall be replaced with the model price equivalent at the time of purchase.
49
APPENDIX
ENGLISH
8) ln case of any damage to the product/customer abuse/repairs by un-authorized personnel's/ misuse
detected/ by the Authorized Service Centre personnel, the warranty conditions are not applicable and
repairs will be done subject to availability of parts and on a chargeable basis only.
9) This warranty shall not cover any consequential or resulting liability, damage or loss to property or life
arising directly or indirectly out of any defect being noticed in the equipment during warranty period
Refrigerator. The company's obligation under this warranty shall be limited to repair or providing
replacement of defective parts only under the warranty period.
10) The company or its Authorized Service Centre reserves the right to retain any part/s or component
replaced its discretion, in the event of defect being noticed in the equipment during warranty period.
11) While the company will make every effort to carry out repairs at the earliest, it however is made
expressly clear that the company is under no obligation to do so in a specified period of time.
12) ln the event of any unforeseen circumstance, and spares not being available, the company's
prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in
lieu of repairs.
13) If any coloured internal or external components are replaced, there will be commitment to ensure
that the shades match with the original or other components. The replaced shades, patterns, tints
may vary from the customer's unit due to continuous usage of the unit. Any matching components
changed at customer's request will be chargeable basis except the component which actually needed.
14) Free Installation or Demo of the product, can be availed only once & within 3 months from the date
of purchase.
15) Any extended warranty offered by LGE IL has to be supported by relevant proof.
16) Warranty shall expire after the warranty period as mentioned above even if the Refrigerator may not
be in use for any time during the warranty period for any reason.
17) Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction
for settling any claims, disputes arising under the warranty.
18) Warranty does not cover accessories external to the equipment supplied by the dealer.
19) Warranty is not applicable in any of the following cases where:
a) the warranty card is not completed properly at the time of purchase, b) the completed warranty
card is not presented to authorized service personnel at the time of service of the product, c) the
product is not operated according to instructions given in the Operating Instruction Booklet/Owner's
Manual, d) the product is used for commercial purposes, e) the product has failed under certain
conditions like water logging, flood, fire, misuse etc., f) defects/malfunction are caused by improper
or reckless use, which shall be determined by the company personnel, g) any repair work is carried
out by persons other than authorized service personnel, h) defect/malfunction are caused which are
beyond control like lightening, abnormal voltage, Acts of God, virus etc., i) any issue is caused by
usage of 3rd party product like voltage stabilizer, power outlet socket, MCB, extension board etc.,j)
defects/malfunction caused while in transit to service centre or purchaser's residence, k) defects
caused by rodents bite or by pests and vermin ants/lnsects/animals/birds etc., l) the serial number is
deleted, defected or altered, m) damage is caused to the product or any part/s due to transportation
or shifting, n) use of knife or sharp instrument is used to remove the ice trays or lce from the freezer
or to remove the frost mechanically and as a result Compresser, Evaporator, Condensers, capillary,
suction line & other related items get spoiled, o) any accessory external to the equipment are supplied
by dealer or LG, p) any issue of Wi-Fi connectivity or compatibility with other products or software's is
there, q) any loss of data.
50
APPENDIX
CUSTOMER'S COPY
This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.
Memo
