Netgear RAX5 4-Stream Dual-Band WiFi 6 Router, 1.6Gbps

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Installation Instruction
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User Manual

This is the main product document for model RAX5. Additionally, the document applies to other Netgear models: RAX5-100NAS

The file format is pdf, 170 pages, you can download this manual here .

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User Manual
4-Stream AX1600 WiFi 6 Router
RAX5
NETGEAR, Inc.
350 E. Plumeria DriveNovember 2022
San Jose, CA 95134, USA202-12598-01
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Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
Trademarks© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of
NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.November 2022202-12598-01
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Contents
Chapter 1 Hardware Setup
Unpack your router...............................................................................9
Front LEDs.............................................................................................9
Back panel...........................................................................................11
Router label.........................................................................................12
Position your router............................................................................12
Cable your router...............................................................................13
Chapter 2 Connect to the Router Network and Access the Router
Connect to the router network.........................................................16
Connect to the router WiFi network............................................16
Connect to the router using a wired connection.......................16
Types of logins....................................................................................17
Use a web browser to access the router..........................................17
Automatic Internet setup..............................................................17
Log in to the router........................................................................19
Change the language....................................................................19
Install and manage your router with the Nighthawk app..............20
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................22
Manually set up the Internet connection.........................................23
Set an Internet connection without a login.................................23
Set a PPPoE Internet connection..................................................24
Set a PPTP or L2TP Internet connection......................................26
Set an IPv6 Internet connection........................................................28
Types of IPv6 Internet connections..............................................28
Requirements for entering IPv6 addresses.................................29
Use auto detect for an IPv6 Internet connection........................29
Set a 6to4 tunnel IPv6 Internet connection.................................30
Set a pass-through IPv6 Internet connection.............................32
Set a fixed IPv6 Internet connection............................................33
Set a DHCP IPv6 Internet connection..........................................34
Set a PPPoE IPv6 Internet connection.........................................36
Use auto config for an IPv6 Internet connection........................38
Set a 6rd IPv6 Internet connection...............................................39
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Manage the MTU size.........................................................................41
MTU concepts.................................................................................41
Change the MTU size....................................................................42
Chapter 4 Control Access to the Internet
View or change your Armor settings................................................45
Network access control list................................................................45
Enable the network access control list, set the access rule, and
allow or block connected devices...............................................46
Manage allowed devices currently not on the network............48
Manage blocked devices currently not on the network...........49
Block Internet sites and services.......................................................51
Use keywords to block Internet sites...........................................51
Delete keywords from the blocked list.......................................53
Block services from the Internet...................................................53
Prevent blocking on a trusted computer....................................55
Schedule when to block Internet sites and services..................55
Set up security event email notifications.........................................56
Chapter 5 Manage WiFi Settings
Change the name for a WiFi network..............................................59
Change the WiFi password or the WiFi security option................59
Set up WPA/WPA2 Enterprise WiFi security...................................61
Hide or broadcast the SSID for a WiFi network..............................62
Enable or disable AX WiFi.................................................................63
Enable or disable OFDMA................................................................64
Enable or disable Smart Connect.....................................................65
Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio.66
Change the WiFi mode......................................................................66
Change the WiFi mode if AX WiFi is enabled............................67
Change the WiFi mode if AX WiFi is disabled...........................68
Change the 2.4 GHz or 5 GHz WiFi channel...................................69
Change your country or region........................................................70
Set up a guest WiFi network.............................................................71
Manage advanced WiFi settings......................................................73
Enable or disable a WiFi radio.....................................................73
Set up a WiFi schedule..................................................................73
Enable or disable implicit beamforming....................................74
Enable or disable MU-MIMO........................................................75
Enable or disable PMF..................................................................76
Enable or disable airtime fairness................................................77
Change the CTS/RTS threshold or preamble mode for a radio.77
Use the WPS Wizard for WiFi connections......................................78
Use the WPS Wizard with the push button.................................79
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Use the WPS Wizard with a PIN....................................................80
Chapter 6 Manage the WAN and LAN Network Settings
Manage the WAN settings................................................................82
Change the WAN security settings..............................................82
Set up a default DMZ server.........................................................83
Manage IGMP proxying................................................................84
Manage NAT filtering....................................................................84
Manage the SIP application-level gateway.................................85
Change the LAN IP address settings................................................86
Set the IP addresses that the router assigns...................................87
Disable the DHCP server feature in the router...............................88
Set up and manage Dynamic DNS...................................................89
Set up a new Dynamic DNS account...........................................90
Use a DNS account that you already created.............................90
Change the Dynamic DNS settings.............................................91
Manage reserved LAN IP addresses................................................92
Reserve an IP address....................................................................92
Edit a reserved IP address............................................................93
Delete a reserved IP address entry..............................................94
Manage custom static routes............................................................94
Set up a static route.......................................................................95
Edit a static route...........................................................................96
Delete a static route.......................................................................97
Set up an IPTV port or a bridge for a port group or VLAN tag
group....................................................................................................97
Set up a bridge for a port group..................................................98
Set up a bridge for a VLAN tag group........................................99
Chapter 7 Optimize Performance
Set the Internet bandwidth for your router...................................102
Improve network connections with Universal Plug and Play......103
Chapter 8 Manage and Monitor Your Router
Update the router firmware............................................................106
Check for new firmware and update the router......................106
Manually upload firmware to the router...................................107
Manage the firmware update settings......................................108
Change the admin password..........................................................109
Enable admin password reset........................................................109
Reset the admin password..............................................................110
Use HTTPS to access the router......................................................111
Change the router’s device name..................................................112
Manage the router configuration file.............................................112
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Back up the settings....................................................................113
Restore the settings.....................................................................113
Erase the settings.........................................................................114
Monitor the router and network.....................................................115
View information about the router and the Internet and WiFi
settings..........................................................................................115
View devices currently on the network.....................................115
View and manage logs of router activity..................................116
View the Internet connection status..........................................117
View the PPPoE Internet connection status..............................119
View the packet statistics of the Internet and LAN ports and WiFi
networks........................................................................................120
Monitor, meter, and control Internet traffic..................................121
Start the traffic meter without traffic volume restrictions........121
Restrict Internet traffic by volume..............................................122
Restrict Internet traffic by connection time...............................123
View the Internet traffic volume and statistics..........................124
Unblock the traffic meter after the traffic limit is reached......125
Set the NTP server............................................................................125
Set your time zone and daylight saving time................................126
Set up the router as a WiFi access point.......................................127
Set up router mode..........................................................................128
Manage LED blinking or turn off LEDs..........................................128
Connect to your router with Anywhere Access............................129
Return the router to its factory default settings............................130
Use the Reset button...................................................................130
Erase the settings.........................................................................131
Chapter 9 Use OpenVPN to Access Your Network
About VPN connections..................................................................133
LAN IP addressing in VPN networks..............................................133
Enable OpenVPN service in the router..........................................134
Install OpenVPN software on a VPN client....................................135
Install OpenVPN software on a Windows-based computer....136
Install OpenVPN software on a Mac..........................................137
Install OpenVPN software on an iOS device............................138
Install OpenVPN software on an Android device....................139
Use VPN to access your Internet service at home........................140
Allow VPN client Internet access in the router.........................140
Block VPN client Internet access in the router.........................141
Chapter 10 Manage Port Forwarding and Port Triggering
Manage port forwarding to a local server.....................................143
Forward incoming traffic to a local server................................143
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Add a custom port forwarding service or application............144
Change a port forwarding rule..................................................145
Remove a port forwarding rule..................................................146
Application example: Make a local web server public...........146
How the router implements the port forwarding rule.............147
Manage port triggering...................................................................148
Add a port triggering rule..........................................................148
Change a port triggering rule....................................................149
Remove a port triggering rule....................................................150
Set the time-out period for port triggering..............................151
Disable an individual port triggering rule................................151
Disable port triggering...............................................................152
Application example: Port triggering for Internet Relay Chat.153
Chapter 11 Troubleshooting
Quick tips...........................................................................................156
Sequence to restart your network.............................................156
Check the power adapter and Ethernet cable connections...156
Check the WiFi settings..............................................................156
Check the network settings........................................................157
Reboot the router from its router web interface..........................157
Troubleshoot with the LEDs............................................................158
Standard LED behavior when the router is powered on........158
Power LED is off...........................................................................158
Power LED stays solid amber or blinking amber.....................158
Internet or Ethernet LAN port LEDs are off..............................159
WiFi LED is off..............................................................................159
You cannot log in to the router.......................................................159
You cannot access the Internet.......................................................160
Troubleshoot Internet browsing.....................................................162
Changes are not saved....................................................................162
Troubleshoot WiFi connectivity......................................................162
Troubleshoot your network using the ping utility........................163
Test the LAN path to your router...............................................163
Test the path from a Windows-based computer to a remote
device............................................................................................164
Appendix A Supplemental Information
Factory settings.................................................................................167
Technical specifications...................................................................169
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1
Hardware Setup
This chapter contains the following sections:
Unpack your router
Front LEDs
Back panel
Router label
Position your router
Cable your router
For more information about the topics covered in this manual, visit the support website
at netgear.com/support.
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Unpack your router
Your package contains the router, an Ethernet cable, and the power adapter.
Figure 1. Package contents
Front LEDs
The status LEDs are located at the front of the router.
1
2
3
4
Figure 2. LEDs
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The following tables describe the LEDs and buttons.
Table 1. LED descriptions
DescriptionLED Icon
Solid green: The router is ready.
Solid amber: The router is starting.
Blinking amber: The router is not ready, firmware is upgrading, or the Reset button
was pressed.
Off: Power is not supplied to the router.
1: Power LED
Solid green: The Internet connection is ready.
Blinking green: The port is sending or receiving traffic.
Solid amber: An Ethernet cable is connected to the Internet port but Internet is not
accessible.
Off: No Ethernet cable is connected between the router and the modem.
2: Internet LED
Solid green: The router is broadcasting a WiFi signal. You can connect to the router’s
WiFi network.
Off: The router is not broadcasting a WiFi signal. You cannot use WiFi to connect to
the router.
3: WiFi LED
Solid green: The router detected a 1 Gbps link with a device that is connected to one
of the router’s Ethernet ports.
Solid Amber: The router detected a 10/100 Mbps link with a device that is connected
to one of the router’s Ethernet ports.
Blinking green: One of the router’s Ethernet ports is sending or receiving traffic at 1
Gbps.
Blinking amber: One of the router’s Ethernet ports is sending or receiving traffic at
10/100 Mbps.
Off: No devices are connected to the router’s Ethernet ports.
4: Ethernet LAN LED
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Back panel
The following figure shows the connectors on the back of the router.
A
B
C
D
Figure 3. Back panel
The back panel contains the following components:
A: Reset button: Pressing the Reset button resets the router. If the Reset button is
pressed for at least 10 seconds and then released, the router returns to its factory
settings.
B: Ethernet ports: Four Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect
the router to devices that have an Ethernet LAN port.
C: Internet port: One Gigabit Ethernet RJ-45 WAN port to connect the router to an
Internet modem such as a cable modem or DSL modem.
D: DC power connector: Connect the power adapter that came in the product
package to the DC power connector.
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Router label
The router label shows the login information, WiFi network name (SSID), password,
serial number, and MAC address.
Figure 4. Router label
Position your router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your WiFi devices.
Make sure that the router is within reach of an AC power outlet and near Ethernet
cables for wired devices.
Place the router in an elevated location, minimizing the of number walls and ceilings
between the router and your other devices.
To avoid wireless signal interference, place the router away from electrical devices
such as these:
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Base of a cordless phone
- 2.4 GHz or 5 GHz cordless phones
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Place the router away from large metal surfaces, large glass surfaces, insulated walls,
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
The thickness and number of walls the WiFi signal passes through can limit the range.
Other WiFi access points in and around your home might affect your router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a WiFi signal for network access.
Cable your router
Connect your router to a modem and power on your router.
Figure 5. Cable your router
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To cable your router:
1.
Unplug your modem, remove and reinsert the backup battery if it uses one, and
then plug the modem back in.
2. Use the Ethernet cable to connect the modem to the yellow Internet port on the
router.
Note: If your Internet connection does not require a modem, connect your main
Ethernet cable to the yellow Internet port on the router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
The router’s Power LED lights solid green when the router is ready.
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2
Connect to the Router Network and
Access the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
Connect to the router network
Types of logins
Use a web browser to access the router
Install and manage your router with the Nighthawk app
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Connect to the router network
You can connect to the router network using a wired or WiFi connection.
Note: If you set up your computer to use a static IP address, change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Connect to the router WiFi network
You can connect a WiFi-enabled computer or mobile device to the router WiFi network
using the router WiFi network name (SSID) and WiFi password (network key)
To connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On your computer or mobile device, open your WiFi network management
application.
This is the application that lets you manage your WiFi connections.
3. Find and select the router WiFi network name (SSID).
The router WiFi network name (SSID) is on the router label.
4. Enter the router WiFi password.
The router WiFi password is on the router label. The WiFi password is also known
as the network key or passphrase.
Your computer or mobile device connects to the WiFi network.
Connect to the router using a wired connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN). After setup, you can also connect other wired devices.
To connect your computer or other device to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
If your computer doesn’t have an Ethernet port, you might be able to connect a USB
to Ethernet adapter to a USB port on your computer, and then connect the Ethernet
cable to the adapter’s port.
3.
Connect the other end of the Ethernet cable to an Ethernet port on the router.
Your computer connects to the local area network (LAN).
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Types of logins
Separate types of logins serve different purposes. It is important that you understand
the differences so that you know which login to use when.
Several types of logins are associated with the router:
ISP login: The login that your Internet service provider (ISP) gave you logs you in to
your Internet service. Your ISP gave you this login information in a letter or some
other way. If you cannot find this login information, contact your ISP.
WiFi password: Your router is preset with a unique WiFi network name (SSID) and
password for WiFi access. This information is on the router label. The WiFi password
is also known as the network key or passphrase.
NETGEAR account login: The free NETGEAR account that you need to register your
router and manage your subscriptions. If you do not have a NETGEAR account, you
can create one.
Router login: The router login password that you need to log in to the router with
the admin user name when you use a web browser to access and configure the
router.
Use a web browser to access the router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. We call the router
user interface the router web interface.
When you access the router web interface, the software automatically checks to see if
your router can connect to your Internet service.
Automatic Internet setup
You can set up your router automatically (see the information below) or manually (see
Manually set up the Internet connection on page 23). In either case, you must use a web
browser to access the router.
Before you start the setup process, get your ISP information and make sure that the
computers and devices in the network are using the settings described here. When
your Internet service starts, your Internet service provider (ISP) typically gives you all the
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information needed to connect to the Internet. For example, for DSL service, you might
need the following information to set up your router:
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser. Installation
and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Make sure that the router is powered on.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
The first time you set up the Internet connection for your router, the browser goes
to http://www.routerlogin.net and the Configuring the Internet Connection
page displays.
If you already set up the Internet connection, enter http://www.routerlogin.net
in the address field for your browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5.
If the browser does not display the NETGEAR installation assistant, do the following:
Make sure that the computer is connected to one of the LAN Ethernet ports or
over WiFi to the router.
Make sure that the router is receiving power and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
Browse to http://www.routerlogin.net.
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If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6.
If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b.
Contact your ISP to verify that you are using the correct configuration information.
c.
Read You cannot access the Internet on page 160. If problems persist, register
your router and contact NETGEAR Technical Support.
Log in to the router
When you first connect to your router and launch a web browser, the browser
automatically displays the router web interface. If you want to view or change settings
for the router later, you can use a browser to log in to the router web interface.
To log in to the router:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
Note: You can also enter http://www.routerlogin.com or http://192.168.1.1.
The procedures in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
Change the language
By default, the language that displays when you log in to the router web interface is set
to Auto.
To change the language:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Install and manage your router with the
Nighthawk app
With the Nighthawk app, you can easily install and manage your router. The app
automatically updates the router to the latest firmware, allows you to personalize your
WiFi network, and even helps register your router with NETGEAR.
The Nighthawk app is available for iOS and Android mobile devices.
Note: Your router is not connected to the Internet until you finish setting it up with the
app. If you are connected to your router’s WiFi network before your router is set up,
you do not have Internet access and cannot download the app.
Use your cellular data or connect to your previous router’s WiFi network to download
the app. During router installation, the app instructs you when you need to connect to
your router's WiFi.
To install your router using the Nighthawk app:
1. Visit Nighthawk-app.com to download the Nighthawk app.
Note: To download the app, you need to use your cellular data or connect your
mobile device to your previous router’s WiFi network.
2.
Wait for the Nighthawk app to download on your mobile device.
3. Launch the Nighthawk app.
4. Follow the instructions that display in the app to install your router and connect to
the Internet.
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3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
your router to detect the Internet connection automatically when you first access the
router web interface. You can also customize and manually specify your Internet settings.
This chapter contains the following sections:
Use the Internet Setup Wizard
Manually set up the Internet connection
Set an IPv6 Internet connection
Manage the MTU size
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Use the Internet Setup Wizard
You can use the Setup Wizard to redetect your Internet settings and automatically set
up your router. The Setup Wizard is not the same as the pages that display the first time
you connect to your router to set it up.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration.
7. Follow the onscreen instructions.
The router connects to the Internet.
8.
If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b.
Contact your ISP to verify that you are using the correct configuration information.
c.
Read You cannot access the Internet on page 160. If problems persist, register
your router and contact NETGEAR Technical Support.
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Manually set up the Internet connection
You can view or change the router’s Internet connection settings.
Set an Internet connection without a login
You can manually specify the connection settings for an Internet service for which you
do not need to log in. Use the information that your ISP gave you to connect to your
Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To set an Internet connection without a login:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, leave the No radio
button selected.
6.
If your Internet connection requires an account name or host name, do the following:
a. In the Account Name section, click the Edit button.
b. Enter the account name.
By default, the account name is the model number of the router.
c. Click the Apply button.
d. Select Internet.
The Internet Setup page displays again.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections on this page, the default settings usually work, but you can
change them.
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8. Select an Internet IP Address radio button:
Get Dynamically from ISP: Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
Use Static IP Address: Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
Use Default Address: Use the default MAC address.
Use Computer MAC Address: The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
Use This MAC Address: Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 160.
Set a PPPoE Internet connection
You can manually set the connection settings for a PPPoE Internet service for which you
must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To set a PPPoE Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, select the Yes radio
button.
The page adjusts.
6. From the Internet Service Provider menu, select PPPoE as the encapsulation
method.
This is the default selection in the menu.
7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
11.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
Get Dynamically from ISP: Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
Use Static IP Address: Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
13. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
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14. Select a Router MAC Address radio button:
Use Default Address: Use the default MAC address.
Use Computer MAC Address: The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
Use This MAC Address: Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 160.
Set a PPTP or L2TP Internet connection
You can manually specify the connection settings for a PPTP or L2TP Internet service
for which you must log in. Use the information that your ISP gave you to connect to your
Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To set a PPTP or L2TP Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPTP or L2TP as the encapsulation
method.
The page adjusts again.
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7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
10.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
11.
If your ISP gave you fixed IP addresses and a connection ID or name, type them in
the My IP Address, Subnet Mask, Server Address, Gateway IP Address, and
Connection ID/Name fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields
blank. The connection ID or name applies to a PPTP service only.
12. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
13. Select a Router MAC Address radio button:
Use Default Address: Use the default MAC address.
Use Computer MAC Address: The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
Use This MAC Address: Enter the MAC address that you want to use.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 160.
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Set an IPv6 Internet connection
The router supports many different types of IPv6 Internet connections for which you can
specify the settings manually.
Types of IPv6 Internet connections
The router can support an IPv6 Internet connection through the following connection
types:
Auto Detect: See Use auto detect for an IPv6 Internet connection on page 29.
6to4 tunnel: See Set a 6to4 tunnel IPv6 Internet connection on page 30.
Pass-through: See Set a pass-through IPv6 Internet connection on page 32.
Fixed: See Set a fixed IPv6 Internet connection on page 33.
DHCP: See Set a DHCP IPv6 Internet connection on page 34.
PPPoE: See Set a PPPoE IPv6 Internet connection on page 36.
Auto Config: See Use auto config for an IPv6 Internet connection on page 38.
6rd: See Set a 6rd IPv6 Internet connection on page 39.
Which connection type you must use depends on your IPv6 ISP. Follow the directions
that your IPv6 ISP gave you.
If your ISP did not provide details, use the 6to4 tunnel connection type (see Set a
6to4 tunnel IPv6 Internet connection on page 30).
If you are not sure what type of IPv6 connection the router uses, use the Auto Detect
connection type, which lets the router detect the IPv6 type that is in use (see Use
auto detect for an IPv6 Internet connection on page 29).
If your Internet connection does not use pass-through, a fixed IP address, DHCP,
6rd, or PPPoE but is IPv6, use the Auto Config connection type, which lets the router
autoconfigure its IPv6 connection (see Use auto config for an IPv6 Internet connection
on page 38).
When you enable IPv6 and select any connection type other than IPv6 pass-through,
the router starts the stateful packet inspection (SPI) firewall function on the WAN interface.
The router creates connection records and checks every inbound IPv6 packet. If the
inbound packet is not destined to the router itself and the router does not expect to
receive such a packet, or the packet is not in the connection record, the router blocks
this packet. This function works in two modes: In secured mode, the router inspects
both TCP and UDP packets. In open mode, the router inspects UDP packets only.
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Requirements for entering IPv6 addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it.
All of the following examples specify the same IPv6 address:
2001:db8:0000:0000:020f:24ff:febf:dbcb
2001:db8:0:0:20f:24ff:febf:dbcb
2001:db8::20f:24ff:febf:dbcb
2001:db8:0:0:20f:24ff:128.141.49.32
The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
More than four hexadecimal characters in a quartet
More than two colons in a row
Use auto detect for an IPv6 Internet connection
To set up an IPv6 Internet connection through autodetection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The page adjusts.
The router automatically detects the information in the following fields:
Connection Type: This field indicates the connection type that is detected.
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
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length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
7. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCv6 client function.
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
8.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Set a 6to4 tunnel IPv6 Internet connection
The remote relay router is the router to which your router creates a 6to4 tunnel. Make
sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel
settings for the IPv6 connection.
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To set a 6to4 tunnel IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The page adjusts.
The router automatically detects the information in the Router’s IPv6 Address on
LAN field. This field shows the IPv6 address that is acquired for the router’s LAN
interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the
field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
Auto: Your router uses any remote relay router that is available on the Internet.
This is the default setting.
Static IP Address: Enter the static IPv4 address of the remote relay router. Your
IPv6 ISP usually provides this address.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
Auto Config: This is the default setting.
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This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
11. Click the Apply button.
Your settings are saved.
Set a pass-through IPv6 Internet connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN
and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.
To set a pass-through IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.
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Set a fixed IPv6 Internet connection
To set a fixed IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Fixed.
The page adjusts.
6.
Configure the fixed IPv6 addresses for the WAN connection:
IPv6 Address/Prefix Length: The IPv6 address and prefix length of the router
WAN interface.
Default IPv6 Gateway: The IPv6 address of the default IPv6 gateway for the
router’s WAN interface.
Primary DNS Server: The primary DNS server that resolves IPv6 domain name
records for the router.
Secondary DNS Server: The secondary DNS server that resolves IPv6 domain
name records for the router.
Note: If you do not specify the DNS servers, the router uses the DNS servers that
are configured for the IPv4 Internet connection on the Internet Setup page. (See
Manually set up the Internet connection on page 23.)
7. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
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8.
In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix
length of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Set a DHCP IPv6 Internet connection
To set a DHCP IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP.
The page adjusts.
The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
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prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6.
(Optional) In the User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7.
(Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCv6 client function.
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
10.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
11. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
12. Click the Apply button.
Your settings are saved.
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Set a PPPoE IPv6 Internet connection
To set a PPPoE IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE.
The page adjusts.
The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6.
Do one of the following:
Select the Use the same login information as IPv4 PPPoE check box.
Configure the login settings manually:
a.
In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if
your main mail account is [email protected], you would type JerAB in this field.
Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your
full email address when you log in. If your ISP requires your full email address,
type it in this field.
b.
In the Password field, enter the password for the ISP connection.
c.
In the Service Name field, enter a service name.
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If your ISP did not provide a service name, leave this field blank.
Note: The default setting of the Connection Mode menu is Always On to
provide a steady IPv6 connection. The router never terminates the connection.
If the connection is terminated, for example, when the modem is turned off,
the router attempts to reestablish the connection immediately after the PPPoE
connection becomes available again.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCv6 client function.
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
11. Click the Apply button.
Your settings are saved.
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Use auto config for an IPv6 Internet connection
To set up an IPv6 Internet connection through auto configuration:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5.
From the Internet Connection Type menu, select Auto Config.
The page adjusts.
The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6.
(Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7.
(Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
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Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCv6 client function.
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
10.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
11. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
12. Click the Apply button.
Your settings are saved.
Set a 6rd IPv6 Internet connection
The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s
IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the
operational domain of 6rd to the service provider’s network and is under direct control
of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd
mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that
are assigned for use within the service provider’s network. This mapping allows for
automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless
operation of 6rd.
With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting
two ways to establish a 6rd tunnel IPv6 WAN connection:
Auto Detect mode: In IPv6 Auto Detect mode, when the router receives option 212
from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting. The router
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uses the 6rd option information to establish the 6rd connection. For more infomration,
see Use auto detect for an IPv6 Internet connection on page 29.
Manual mode: Select 6rd. If the router receives option 212, the fields are
automatically completed. Otherwise, you must enter the 6rd settings.
To set a 6rd IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6rd.
The page adjusts.
The router automatically detects the information in the following sections:
6rd (IPv6 Rapid Development) Configuration: The router detects the service
provider’s IPv4 network and attempts to establish an IPv6 6rd tunnel connection.
If the IPv4 network returns 6rd parameters to the router, the page adjusts to display
the correct settings in this section.
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
7. Select an IP Address Assignment radio button:
Use DHCP Server: This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
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Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
8.
(Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Select an IPv6 Filtering radio button:
Secured: In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
Open: In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Manage the MTU size
The maximum transmission unit (MTU) is the largest data packet a network device
transmits.
MTU concepts
When one network device communicates across the Internet with another, the data
packets travel through many devices along the way. If a device in the data path uses a
lower maximum transmission unit (MTU) setting than the other devices, the data packets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some
situations, changing the value fixes one problem but causes another. Leave the MTU
unchanged unless one of these situations occurs:
You experience problems connecting to your Internet service, and the technical
support of either the Internet service provider (ISP) or NETGEAR recommends
changing the MTU setting.
For example, if a secure website does not open, or displays only part of a web page,
you might need to change the MTU.
You use VPN and experience severe performance problems.
You used a program to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
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CAUTION: An incorrect MTU setting can cause Internet communication problems. For
example, you might not be able to access certain websites, frames within websites,
secure login pages, or FTP or POP servers.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If
you are willing to experiment, you can gradually reduce the MTU from the maximum
value of 1500 until the problem goes away. The following table describes common MTU
sizes and applications.
Table 2. Common MTU sizes
ApplicationMTU
The largest Ethernet packet size. This setting is typical for connections that do not use
PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches.
1500
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPPoA environments.1458
Used in PPTP environments or with VPN.1436
Change the MTU size
To change the MTU size:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5.
In the MTU Size field, enter a value from 616 to 1500.
6. Click the Apply button.
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Your settings are saved.
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Control Access to the Internet
The router comes with a built-in firewall that helps protect your home network from
unwanted intrusions from the Internet.
This chapter contains the following sections:
View or change your Armor settings
Network access control list
Block Internet sites and services
Set up security event email notifications
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View or change your Armor settings
You can view or change your Armor settings from the NETGEAR Armor portal.
To view or change your Armor settings:
1. Launch a web browser and visit armor.netgear.com.
The NETGEAR account sign in page displays.
2.
Enter your NETGEAR account email address and password in the fields and then
click the Sign In button.
The NETGEAR Armor portal displays.
Network access control list
You can use the network access control list (ACL) on the router to block or allow access
to your network and the Internet. The ACL identifies a WiFi or wired device by its MAC
address. The router detects the MAC addresses of the devices on the network and either
allows or denies access.
The router detects and stores the MAC addresses of devices that connect to the network,
so it lists the MAC addresses both of devices that are currently connected and any that
were previously connected.
If you set up a network ACL that allows all new devices to connect, the following applies:
You can either select or manually enter devices that you want to block from
connecting to the network.
All other devices are allowed access to the network.
If you set up a network ACL that blocks all new devices from connecting, the following
applies:
You can either select or manually enter devices that you want to allow access to the
network.
Devices that are currently connected to the network or that were allowed to connect
in the past are automatically placed on the network ACL as allowed devices.
All other devices are denied access to the network.
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Note: Each network device has a MAC address that serves as a unique identifier. The
MAC address is a 12-character physical address, containing the hexadecimal characters
0–9, a–f, or A–F (uppercase or lowercase) only, and separated by colons (for example,
00:09:AB:CD:EF:01). Typically, the MAC address is on the label of a device. If you cannot
see the label, you can display the MAC address using the network configuration utilities
on your computer or mobile device.
Enable the network access control list, set the access rule,
and allow or block connected devices
When you enable network access control, you must select whether new devices are
automatically allowed to access the network or are blocked from accessing the network.
By default, devices that are already connected to the network are added to the ACL as
allowed, but you can choose to block one or more of these devices from accessing the
network.
To enable and manage the network access control list for the entire network and
allow or block connected devices:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control check box.
You must select this check box before you can select an access rule and use the
Allow and Block buttons. When the Turn on Access Control check box is cleared, all
devices are allowed to connect, even if a device is on the list of blocked devices.
6. Click the Apply button.
Your settings are saved. Network access control is enabled.
7. Select an access rule to apply to new devices:
Allow all new devices to connect: With this setting, if you connect a new device
to the network, it can access the network. You do not need to enter its MAC
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address on this page. This option works for most home networks. You can also
block one or more devices from accessing the network. For more information,
see the following step.
Block all new devices from connecting: With this setting, if you want to allow
a new device to connect, you must enter its MAC address on this page. (In this
situation, a new device is a device that was not previously connected to the
network.) For more information about allowing one or more devices, see the
following step.
If you block all new devices from connecting, the device that you are currently
using to connect to the router web interface, any other devices that are currently
connected to the network, and all devices that were allowed to connect to the
network in the past are still allowed access. That means that these devices are
automatically added to the network ACL as allowed devices. If you want to block
any of these devices, see the following step.
Note: Selecting an access rule does not affect previously blocked or allowed devices.
It applies only to new devices trying to access the network after you apply this setting.
8.
To change access for devices that are connected or were connected to the network,
do the following:
Currently connected devices:
In the table that contains the ACL, the Status column shows either Allowed or
Blocked for a device. To change the status, select the check box for the device,
and click either the Allow button or the Block button.
Note: If you blocked all new devices from connecting, make sure that the
computer or mobile device that you are currently using to access the router web
interface shows as Allowed in the Status column.
Devices that were connected in the past:
- To manage allowed devices that are currently not connected to the network,
see Manage allowed devices currently not on the network on page 48.
- To manage blocked devices that are currently not connected to the network,
see Manage blocked devices currently not on the network on page 49.
9. Click the Apply button.
Your settings are saved.
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Manage allowed devices currently not on the network
If you set up an access control list (ACL) that blocks all new devices from accessing the
network, you can add new devices that must be allowed access to the network, remove
old devices, or change whether devices that were allowed must now be blocked when
they try to connect to the network.
For example, you could add a second computer or mobile device for access to the
router web management interface in case the device that you are currently using needs
to be removed from the network for repairs.
To manage allowed devices currently not on the network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5.
Click the View list of allowed devices not currently connected to the network
link.
A table displays the detected device name, MAC address, and connection type of
the devices that are not connected but allowed to access the network.
In the following steps, we refer to the list of allowed devices not currently connected
to the network as the list of allowed devices.
6.
To add a device to the list of allowed devices, do the following:
a. Click the Add button.
The Add Allowed Device page displays.
b.
Enter the MAC address and device name for the device that you want to allow.
c. On the Add Allowed Device page, click the Apply button.
The device is added to the list of allowed devices.
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7.
To remove a device from the list of allowed devices, do the following:
a.
Select the check box for the device.
b.
Click the Remove from the list button.
The device is removed from the list of allowed devices.
8.
To change the device status by blocking access for a device on the list of allowed
devices, do the following:
a.
Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c. From the Access Control menu, selected Block.
d. On the Edit Device Name page, click the Apply button.
The device is moved to the list of blocked devices not currently connected to the
network.
9.
To change the device name for a device on the list of allowed devices, do the
following:
a.
Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c.
In the Device Name field, enter a name.
d. On the Edit Device Name page, click the Apply button.
The device name is changed on the list of allowed devices.
10. Click the Apply button.
Your settings are saved.
Manage blocked devices currently not on the network
If you set up an access control list (ACL) that allows all new devices to access the network,
you can add new devices that must be blocked from accessing the network, remove
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old devices, or change whether devices that were blocked must now be allowed when
they try to connect to the network.
To manage blocked devices currently not on the network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5.
Click the View list of blocked devices not currently connected to the network
link.
The Access Control page displays.
A table displays the detected device name, MAC address, and connection type of
the devices that are not connected and are blocked from accessing the network.
In the following steps, we refer to the list of blocked devices not currently connected
to the network as the list of blocked devices.
6.
To add a device to the list of blocked devices, do the following:
a. Click the Add button.
The Add Blocked Device page displays.
b.
Enter the MAC address and device name for the device that you want to block.
c. On the Add Blocked Device page, click the Apply button.
The device is added to the list of blocked devices.
7.
To remove a device from the list of blocked devices, do the following:
a.
Select the check box for the device.
b.
Click the Remove from the list button.
The device is removed from the list of blocked devices.
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8.
To change the device status by allowing access for a device on the list of blocked
devices, do the following:
a.
Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c. From the Access Control menu, selected Allow.
d. On the Edit Device Name page, click the Apply button.
The device is moved to the list of allowed devices not currently connected to the
network.
9.
To change the device name for a device on the list of blocked devices, do the
following:
a.
Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c.
In the Device Name field, enter a name.
d. On the Edit Device Name page, click the Apply button.
The device name is changed on the list of blocked devices.
10. Click the Apply button.
Your settings are saved.
Block Internet sites and services
You can block keywords and domains (websites) to prevent certain types of HTTP traffic
from accessing your network. You can also block Internet services on your network from
accessing the Internet.
Use keywords to block Internet sites
You can use keywords to block certain Internet sites from your network. You can use
blocking all the time or based on a schedule.
Note: Keyword blocking only works for website URLs that begin with http:// only. It
does not work for URLs that begin with https://.
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To block Internet sites:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Select when to block keywords:
Per Schedule: Turn on keyword blocking according to a schedule that you set.
For more information, see Schedule when to block Internet sites and services on
page 55.
Always: Turn on keyword blocking all the time, independent of the Schedule
page.
6.
In the Type keyword or domain name here field, enter a keyword or domain that
you want to block.
For example:
Specify XXX to block http://www.badstuff.com/xxx.html.
Specify the domain suffix (for example, .com) if you want to block only sites with
a domain suffix such as .com. In such a situation, sites with domain suffixes such
as .edu and .gov are still allowed.
Enter a period (.) to block all Internet browsing access.
7. Click the Add Keyword button.
The keyword is added to the keyword list. The keyword list supports up to 32 entries.
8. Click the Apply button.
Your settings are saved. Keyword blocking takes effect.
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Delete keywords from the blocked list
To delete keywords from the list:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5.
Do one of the following:
To delete a single word, select it and click the Delete Keyword button.
The keyword is removed from the list.
To delete all keywords on the list, click the Clear List button.
All keywords are removed from the list.
6. Click the Apply button.
Your settings are saved.
Block services from the Internet
You can block Internet services on your network based on the type of service. You can
block the services all the time or based on a schedule.
Note: Service blocking only works for website URLs that begin with http:// only. It does
not work for URLs that begin with https://.
To block services:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Services.
The Block Services page displays.
5. Select when to block the services:
Per Schedule: Turn on service blocking according to a schedule that you set. For
more information, see Schedule when to block Internet sites and services on page
55.
Always: Turn on service blocking all the time, independent of the Schedule page.
6. Click the Add button.
The Block Services Setup page displays.
7. To add a service that is in the Service Type menu, select the application or service.
The settings for this service automatically display in the fields.
8.
To add a service or application that is not in the menu, select User Defined, and do
the following:
a.
If you know that the application uses either TCP or UDP, select the appropriate
protocol. Otherwise, select TCP/UDP (both).
b. Enter the starting port and ending port numbers.
If the service uses a single port number, enter that number in both fields. To find
out which port numbers the service or application uses, you can contact the
publisher of the application, ask user groups or newsgroups, or search on the
Internet.
9.
Select a filtering option:
Only This IP Address: Block services for a single computer.
IP Address Range: Block services for a range of computers with consecutive IP
addresses on your network.
All lP Addresses: Block services for all computers on your network.
10. Click the Add button.
Your settings are saved.
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Prevent blocking on a trusted computer
You can exempt one trusted computer from blocking. The computer that you exempt
must be assigned a fixed IP address. You can use the reserved IP address feature to
specify the IP address. See Manage reserved LAN IP addresses on page 92.
To specify a trusted computer:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Scroll down and select the Allow trusted IP address to visit blocked sites check
box.
6.
In the Trusted IP Address field, enter the IP address of the trusted computer.
7. Click the Apply button.
Your settings are saved.
Schedule when to block Internet sites and services
When you schedule blocking, you can use the same schedule to block sites, block
services, or block both. The schedule does not become active until you assign it to site
blocking, service blocking, or both.
To set up a schedule for blocking:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Security > Schedule.
The Schedule page displays.
5.
Specify when the schedule is active:
Days to Block: Select the check box for each day that you want to enable
blocking, or select the Every Day check box, which automatically selects the
check boxes for all days.
Time of Day to Block: Set a start and end time in 24-hour format, or select the
All Day check box for 24-hour blocking.
6. Click the Apply button.
Your settings are saved.
Set up security event email notifications
The router can email you its logs of router activity. The log records router activity and
security events such as attempts to access blocked sites or services.
To set up email notifications:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > E-mail.
The E-mail page displays.
5.
Select the Turn E-mail Notification On check box.
6.
In the Primary E-mail Address field, type the email address to which logs and alerts
must be sent.
This email address is also used for the From address. If this field is blank, log and
alert messages are not sent.
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7.
In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP)
mail server (such as mail.myISP.com).
You might be able to find this information in the configuration window of your email
program. If you leave this field blank, log and alert messages are not sent.
8.
In the Outgoing Mail Server Port Number field, enter a port number in the field.
If you do not know the port number, leave the default port number.
9.
If your outgoing email server requires authentication, select the My mail server
requires authentication check box, and do the following:
a.
In the User Name field, type the user name for the outgoing email server.
b.
In the Password field, type the password for the outgoing email server.
10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts
Immediately check box.
Email alerts are sent immediately when someone attempts to visit a blocked site.
11.
To send logs based on a schedule, specify these settings:
a. From Send logs according to this schedule menu, select the schedule type.
b. From the Day menu, select the day.
If you select When log is full, Hourly, or Daily, the day setting does not apply.
c. From the Time menu, select the time, and select the am or pm radio button.
If you select When log is full or Hourly the time settings do not apply.
12. Click the Apply button.
Your settings are saved.
Logs are sent automatically according to the schedule that you set. If the log fills
before the specified time, it is sent. After the log is sent, it is cleared from the router
memory. If the router cannot email the log and the log buffer fills, the router
overwrites the log.
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5
Manage WiFi Settings
You can customize the router’s WiFi settings.
The chapter includes the following sections:
Change the name for a WiFi network
Change the WiFi password or the WiFi security option
Set up WPA/WPA2 Enterprise WiFi security
Hide or broadcast the SSID for a WiFi network
Enable or disable AX WiFi
Enable or disable OFDMA
Enable or disable Smart Connect
Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio
Change the WiFi mode
Change the 2.4 GHz or 5 GHz WiFi channel
Change your country or region
Set up a guest WiFi network
Manage advanced WiFi settings
Use the WPS Wizard for WiFi connections
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Change the name for a WiFi network
For each WiFi network, the WiFi network name (also referred to as the SSID) is randomly
generated and is on the router label. You can change the default network name. The
network name can be up to 32 characters long and is case-sensitive.
To change the name for a WiFi network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5.
In the Name (SSID) field, enter a new name.
6. Click the Apply button.
Your settings are saved.
Change the WiFi password or the WiFi
security option
The WiFi password is different from the admin password that you use to log in to the
router.
Your router comes with preset WPA3 security. We recommend that you use the preset
security, but you can change the settings. Do not disable WiFi security.
To change the WiFi password or the WiFi security option:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5. To change the 2.4 GHz or 5 GHz WiFi password, enter a new password in the
Password (Network Key) field.
The Password (Network Key) field displays for the following WiFi security options:
WPA2-PSK [AES]: Requires a password that contains 8 to 63 characters (or 64
hexadecimal characters).
WPA-PSK [TKIP] + WPA2-PSK [AES]: Requires a password that contains 8 to
63 characters (or 64 hexadecimal characters).
WPA3-PSK: Requires a password that contains 8 to 127 characters (or 128
hexadecimal characters).
WPA-PSK2 [AES] + WPA3-PSK: Requires a password that contains 8 to 63
characters (or 64 hexadecimal characters).
Note: By default, your password is hidden. To display your password, click the icon
next to the Password field.
6.
To change the WiFi security option for the 2.4 GHz or 5 GHz WiFi network, select a
Security Options radio button:
None: An open WiFi network that does not provide any security. Any WiFi device
can join the WiFi network. We recommend that you do not use an open WiFi
network.
WPA2-PSK [AES]: Enables WiFi devices that support WPA2 to join the router’s
WiFi network. WPA2 provides a secure connection but some older WiFi devices
do not detect WPA2 and support only WPA. If your network includes such older
devices, select WPA-Personal [TKIP] + WPA2-Personal [AES] security.
WPA-PSK [TKIP] + WPA2-PSK [AES]: Enables WiFi devices that support either
WPA or WPA2 to join the router’s WiFi network. However, WPA-Personal [TKIP]
is less secure than WPA2-Personal [AES] and limits the speed of WiFi devices to
54 Mbps.
WPA/WPA2 Enterprise: Requires that your WiFi network can access a RADIUS
server. For more information, see Set up WPA/WPA2 Enterprise WiFi security on
page 61.
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WPA3-PSK: The default setting, which enables WiFi devices that support WPA3
to join the WiFi network. WPA3 is the latest security standard, uses SAE encryption,
and is more secure than WPA2. If all devices on your network support WPA3, we
recommend that you keep this security option. If your network includes devices
that do not support WPA3, select WPA2-PSK [TKIP] + WPA3-PSK security.
Note: If you did not change the WiFi password, the default password displays.
The default password is printed on the router label.
WPA2-PSK [AES] + WPA3-PSK: Enables WiFi devices that support either WPA2
or WPA3 to join the router’s WiFi network. However, WPA2-PSK [AES] is less
secure than WPA3-PSK.
7. Click the Apply button.
Your settings are saved.
Set up WPA/WPA2 Enterprise WiFi security
Remote Authentication Dial In User Service (RADIUS) is an enterprise-level method for
centralized Authentication, Authorization, and Accounting (AAA) management. To
enable the router to provide WPA and WPA2 enterprise WiFi security, the WiFi network
that the router provides must be able to access a RADIUS server.
Note: If you use WPA/WPA2 Enterprise security, you cannot use Wi-Fi Protected Setup
(WPS).
To set up WPA/WPA2 Enterprise security:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
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5.
For the 2.4 GHz or 5 GHz WiFi network, select the WPA/WPA2 Enterprise radio
button:
6.
Specify the following settings:
Encryption mode: From the Encryption Mode menu, select the enterprise
mode:
- WPA2 [AES]: WPA2 provides a secure connection but some older WiFi devices
do not detect WPA2 and support only WPA. If your network includes such
older devices, select WPA [TKIP] + WPA2 [AES] security.
-
WPA [TKIP] +WPA2 [AES]: This type of security enables WiFi devices that
support either WPA or WPA2 to join the router’s WiFi network. This is the
default mode.
RADIUS server IP Address: Enter the IPv4 address of the RADIUS server to which
the WiFi network can connect.
RADIUS server Port: Enter the number of the port on the router that is used to
access the RADIUS server for authentication. The default port number is 1812.
RADIUS server Shared Secret: Enter the shared secret (RADIUS password) that
is used between the router and the RADIUS server during authentication of a
WiFi user.
7. Click the Apply button.
Your settings are saved.
Hide or broadcast the SSID for a WiFi
network
By default, a WiFi network broadcasts its WiFi network name (also referred to as the
SSID) so that WiFi clients can detect the SSID in their scanned network lists. For additional
security, you can turn off the SSID broadcast and hide the SSID so that users must know
the SSID to be able to join the WiFi network.
To hide or broadcast the network name for a WiFi network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5. Select or clear the Enable SSID Broadcast check box.
Selecting this check box enables broadcast of the SSID (the default setting) and
clearing this check box hides the SSID.
6. Click the Apply button.
Your settings are saved.
Enable or disable AX WiFi
AX WiFi improves your network’s capacity, Internet upload and download speeds, and
WiFi range by allowing WiFi traffic from different devices to be concurrently managed.
To do this, AX WiFi can use Orthogonal Frequency-Division Multiple-Access (OFDMA),
4x4 multi-user MIMO, and intelligent scheduling.
AX WiFi is enabled by default.
To enable or disable AX WiFi:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. Select or clear the Enable AX check box.
Selecting this check box enables AX WiFi (the default setting) and clearing this check
box disables AX WiFi.
6. Click the Apply button.
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Your settings are saved.
Enable or disable OFDMA
If AX WiFi is enabled (which it is by default), you can enable Orthogonal
Frequency-Division Multiple-Access (OFDMA) for each radio band independently. By
default, OFDMA is disabled in both radio bands, even when AX WiFi is enabled.
OFDMA allows data transmission signals to be split into smaller signals. Your router
sends these small signals directly to individual devices in your network. Because multiple
devices can be served in the same transmission window, your router can increase network
speed and efficiency.
Note the following about OFDMA:
Enable OFDMA if your network includes many Internet of things (IoT) devices.
After you enable OFDMA, if you notice that some of your devices do not function
as expected, disable OFDMA to see if the devices function normally.
If your network includes many older devices, you might want to keep OFDMA
disabled.
To enable or disable OFDMA:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. Select or clear the Enable OFDMA in 2.4 GHz check box.
Selecting this check box turns on OFDMA in the 2.4 GHz radio band and clearing
this check box turns off OFDMA in the 2.4 GHz radio band.
6. Select or clear the Enable OFDMA in 5 GHz check box.
Selecting this check box turns on OFDMA in the 5 GHz radio band and clearing this
check box turns off OFDMA in the 5 GHz radio band.
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7. Click the Apply button.
Your settings are saved.
Enable or disable Smart Connect
Smart Connect selects the fastest WiFi band for your router. For Smart Connect to work,
the 2.4 GHz and 5 GHz bands must use the same WiFi network name (SSID) and network
key (password). That means that when you connect to the router with WiFi, you see only
one SSID that connects to both bands.
Note: If you enable Smart Connect and the SSID and passwords for the 2.4 GHz and
5 GHz bands do not match, the WiFi settings for the 2.4 GHz band overwrite the WiFi
settings for the 5 GHz band.
To enable or disable Smart Connect:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. Select or clear the Enable Smart Connect check box.
Selecting this check box enables Smart Connect and clearing this check box disables
Smart Connect (the default setting).
6. Click the Apply button.
Your settings are saved.
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Enable or disable 20/40 MHz coexistence
for the 2.4 GHz radio
20/40 coexistence allows a 20 MHz and 40 MHz channel width to be supported
simultaneously. By default, 20/40 MHz coexistence is enabled on the 2.4 GHz radio to
prevent interference between WiFi networks in your environment at the expense of
WiFi speed. If no other WiFi networks are present in your environment, you can disable
20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum
supported speed for the WiFi mode.
20/40 MHz coexistence applies to the 2.4 GHz radio.
To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5.
Select or clear the Enable 20/40 MHz Coexistence check box.
Selecting this check box enables coexistence (the default setting) and clearing this
check box disables coexistence.
6. Click the Apply button.
Your settings are saved.
Change the WiFi mode
The WiFi mode options for the 2.4 GHz and 5 GHz WiFi networks depend on whether
AX WiFi is enabled. For more information about AX WiFi , see Enable or disable AX
WiFi on page 63.
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Change the WiFi mode if AX WiFi is enabled
To change the WiFi mode settings if AX WiFi is enabled:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5.
In the Wireless Network (2.4 GHz b/g/n/ax) section, select a WiFi mode from the
Mode menu.
Up to 54 Mbps: Allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to
join the network but limits 802.11ax and 802.11n devices to functioning at up to
54 Mbps.
Up to 230 Mbps: Allows for reduced interference with neighboring WiFi
networks. Allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to join the
network but limits 802.11ax and 802.11n devices to functioning at up to 230
Mbps.
Up to 460 Mbps: Allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to
join the network and allows 802.11ax and 802.11n devices to function at up to
460 Mbps. This mode is the default mode.
6.
In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode
menu.
Up to 286 Mbps: Allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to
join the WiFi network in the 5 GHz band but limits 802.11ax, 802.11ac, and
802.11n devices to functioning at up to 286 Mbps.
Up to 572 Mbps: Allows for reduced interference with neighboring WiFi
networks. Allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the
WiFi network in the 5 GHz band but limits 802.11ax and 802.11ac devices to
functioning at up to 572 Mbps.
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Up to 1200 Mbps: Allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices
to join the WiFi network in the 5 GHz band and allows 802.11ax and 802.11ac
devices to function at up to 1200 Mbps. This mode is the default mode.
7. Click the Apply button.
Your settings are saved.
Change the WiFi mode if AX WiFi is disabled
To change the WiFi mode settings if AX WiFi is disabled:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5.
In the Wireless Network (2.4 GHz b/g/n/ax) section, select a WiFi mode from the
Mode menu.
Up to 54 Mbps: Allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to
join the network but limits 802.11ax and 802.11n devices to functioning at up to
54 Mbps.
Up to 145 Mbps: Allows for reduced interference with neighboring WiFi
networks. Allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to join the
network but limits 802.11ax and 802.11n devices to functioning at up to 145
Mbps.
Up to 300 Mbps: Allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to
join the network and allows 802.11ax and 802.11n devices to function at up to
300 Mbps. This mode is the default mode if AX WiFi is disabled.
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6.
In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode
menu.
Up to 173 Mbps: Allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to
join the WiFi network in the 5 GHz band of the network but limits 802.11ax,
802.11ac, and 802.11n devices to functioning at up to 173 Mbps.
Up to 400 Mbps: Allows for reduced interference with neighboring WiFi
networks. Allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the
WiFi network in the 5 GHz band but limits 802.11ax and 802.11ac devices to
functioning at up to 400 Mbps.
Up to 866 Mbps: Allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to
join the WiFi network in the 5 GHz band and allows 802.11ax and 802.11ac
devices to function at up to 866 Mbps. This mode is the default mode if AX WiFi
is disabled.
7. Click the Apply button.
Your settings are saved.
Change the 2.4 GHz or 5 GHz WiFi channel
You can change the 2.4 GHz or 5 GHz WiFi channel.
In some regions, not all channels are available. Do not change the channel unless you
experience interference (shown by lost connections or slow data transfers). If this
happens, experiment with different channels to see which is the best.
When you use multiple access points, it is better if adjacent access points use different
channels to reduce interference. The recommended channel spacing between adjacent
access points is four channels (for example, for the 2.4 GHz radio band, use channels
1 and 5, or 6 and 10).
Note: If you change the 2.4 GHz or 5 GHz channel, the change also applies to the guest
network.
To change the WiFi channel:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5.
To change the 2.4 GHz or 5 GHz WiFi channel, select a channel number from the
Channel menu in the Wireless Network (2.4 GHz b/g/n/ax) section, Wireless Network
(5 GHz a/n/ac/ax) section, or in both sections.
6. Click the Apply button.
Your settings are saved.
Change your country or region
In some countries, the router is sold with a preconfigured country or region setting and
you might not be able to change it.
To view or change your country or region:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5. From the Region menu, select your region.
In some locations, you cannot change this setting.
6. Click the Apply button.
Your settings are saved.
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Set up a guest WiFi network
A guest WiFi network allows visitors to use the Internet without using your WiFi security
password or with a different WiFi password. By default, the guest WiFi network is
disabled. You can enable and configure the guest WiFi network for each WiFi band.
The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi
network. For example, if you configure the WiFi mode for the main WiFi network as Up
to 54 Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to
54 Mbps mode in the 2.4 GHz band. The channel also depends on the channel selection
of the main WiFi network.
The router provides two default guest WiFi networks with the following names (SSIDs):
2.4 GHz guest WiFi network SSID: NETGEAR-Guest
5 GHz guest WiFi network SSID: NETGEAR-5G-Guest
By default, these networks are configured as open networks without security but are
disabled. You can enable one or both guest networks. You can also change the SSIDs
for these networks.
To set up a guest WiFi network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Guest Network.
The Guest Network Settings page displays.
5.
Configure the following settings to set up a 2.4 GHz or 5 GHz guest WiFi network:
Enable Guest Network: By default, the guest WiFi network is disabled. To enable
the guest WiFi network for the 2.4 GHz or 5 GHz WiFi band, select the Enable
Guest Network check box.
Enable SSID Broadcast: By default, the router broadcasts the SSID of the WiFi
band so that WiFi stations can detect the WiFi name (SSID) in their scanned
network lists. To turn off the SSID broadcast for the 2.4 GHz or 5 GHz guest WiFi
network, clear the Enable SSID Broadcast check box.
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Allow guests to see each other and access my local network: By default, WiFi
clients that are connected to the 2.4 GHz or 5 GHz guest WiFi network cannot
access WiFi devices or Ethernet devices that are connected to the main WiFi
network. To allow access to the main WiFi network, select the Allow guests to
see each other and access my local network check box.
Guest Wireless Network Name (SSID): The SSID is the 2.4 GHz or 5 GHz guest
WiFi network name. The default 2.4 GHz SSID is NETGEAR-Guest. The default 5
GHz SSID is NETGEAR-5G-Guest.
To change the SSID, enter a name of maximum 32 characters in the field. The
SSID is case-sensitive.
6.
Select a WiFi security option for the 2.4 GHz or 5 GHz guest WiFi network:
None: An open WiFi network does not provide any security. Any WiFi device can
join the guest WiFi network. This is the default setting for the guest WiFi network.
WPA2-PSK [AES]: Provides a secure and fast connection but some older WiFi
devices do not detect WPA2 and support only WPA. If your guest WiFi network
includes these older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Password (Network Key) field, enter a phrase of
8 to 63 characters. To join the guest WiFi network, a user must enter this password.
WPA-PSK [TKIP] + WPA2-PSK [AES]: Enables WiFi devices that support either
WPA or WPA2 to join the guest WiFi network. However, WPA-PSK [TKIP] is less
secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA-PSK [TKIP] + WPA2-PSK [AES] security, in the Password (Network
Key) field, enter a phrase of 8 to 63 characters. To join the guest WiFi network,
a user must enter this password.
WPA3-PSK: Enables WiFi devices that support WPA3 to join the guest WiFi
network. WPA3 is the latest security standard, uses SAE encryption, and is more
secure than WPA2. If all devices on your guest WiFi network support WPA3, we
recommend that you use this type of security.
To use WPA3 security, in the Password (Network Key) field, enter a phrase of
8 to 127 characters. To join the guest WiFi network, a user must enter this
password.
WPA2 + WPA3: Enables WiFi devices that support either WPA2 or WPA3 to join
the guest WiFi network. This type of security is also referred to as
WPA2-PSK/WPA3-PSK and uses SAE and AES encryption. WPA2-PSK (which uses
AES) is less secure than WPA3 (which uses SAE).
To use WPA2 + WPA3 security, in the Password (Network Key) field, enter a
phrase of 8 to 63 characters. To join the guest WiFi network, a user must enter
this password.
7. Click the Apply button.
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Your settings are saved.
Manage advanced WiFi settings
CAUTION: Take extra care changing advanced WiFi settings because incorrect
configuration might affect the WiFi function of the router.
Enable or disable a WiFi radio
A WiFi radio is the component inside your router that broadcasts WiFi signal. Each radio
band (for example, 2.4 GHz or 5 GHz) has its own WiFi radio.
You can log in to the router and enable or disable a WiFi radio. If all WiFi radios are off,
you can still use an Ethernet cable for a LAN connection to the router.
To enable or disable a WiFi radio:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5.
Select or clear the Enable Wireless Router Radio check box for a radio.
Selecting this check box turns on the radio and clearing this check box turns off the
radio.
By default, all radios are enabled.
6. Click the Apply button.
Your settings are saved.
Set up a WiFi schedule
You can turn off the WiFi signal from your router at times when you do not need a WiFi
connection. For example, you might turn it off for the weekend if you leave town. You
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can set up multiple schedules, and you can set up separate schedules for the 2.4 GH
and 5 GHz radios.
To set up a WiFi schedule for a radio:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5.
Click the Add a new period button for a radio.
The Turn off wireless signal by schedule page displays.
6. Use the menus, radio buttons, and check boxes to set up a period during which you
want to turn off the WiFi signal.
7. Click the Apply button.
The Wireless Settings page displays.
The new schedule displays in the table. (You can edit or delete the schedule.)
8.
Select the Turn off wireless signal by schedule check box for the radio to activate
the schedule.
Selecting this check box enables all WiFi schedules for the radio radio and clearing
this check box disables all WiFi schedules for the radio. By default, no WiFi schedule
is set up and the check box is disabled.
9. Click the Apply button.
Your settings are saved.
Enable or disable implicit beamforming
Beamforming shapes a directional WiFi signal aimed at a WiFi client based on the client’s
location, as opposed to radiating the signal out in all directions. This feature improves
WiFi range and performance. Client devices do not need to support beamforming to
benefit from implicit beamforming.
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To enable or disable implicit beamforming:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5. Scroll down and select or clear the Enable Implicit BEAMFORMING check box.
Selecting this check box enables implicit beamforming (the default setting). Clearing
this check box disables implicit beamforming.
6. Click the Apply button.
Your settings are saved.
Enable or disable MU-MIMO
Multiuser multiple input, multiple output (MU-MIMO) improves performance when many
WiFi clients that are MU-MIMO-capable transfer data at the same time. For MU-MIMO
to function, WiFi clients must support MU-MIMO (some older devices do not), and they
must be connected to the 5 GHz WiFi band. This feature is enabled by default, but you
can disable it.
To enable or disable MU-MIMO:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
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The Wireless Settings page displays.
5. Scroll down and select or clear the Enable MU-MIMO check box.
Selecting this check box enables MU-MIMO (the default setting). Clearing this check
box disables MU-MIMO.
6. Click the Apply button.
Your settings are saved.
Enable or disable PMF
Protected Management Frames (PMF) is a security feature that protects unicast and
multicast management frames from being intercepted and changed for malicious
purposes.
PMF is not enabled by default because some older devices do not support PMF.
To enable or disable PMF:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5. Scroll down and select or clear the Disable PMF check box.
Selecting this check box disables PMF (the default setting). Clearing this check box
enables PMF.
CAUTION: If you enable PMF, devices that do not support PMF cannot connect to
the WiFi network.
6. Click the Apply button.
Your settings are saved.
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Enable or disable airtime fairness
Airtime fairness ensures that all WiFi clients receive equal time on the network. Network
resources are divided by time, so if you have five WiFi clients, they each get one-fifth
of the network time. The advantage of this feature is that your slowest WiFi clients don’t
control network responsiveness. This feature is enabled by default, but you can disable
it.
To enable or disable airtime fairness:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5. Scroll down and select or clear the Enable AIRTIME FAIRNESS check box.
Selecting this check box enables airtime fairness (the default setting). Clearing this
check box disables airtime fairness.
6. Click the Apply button.
Your settings are saved.
Change the CTS/RTS threshold or preamble mode for a
radio
For most WiFi networks, the CTS/RTS threshold and preamble mode work fine and we
recommend that you do not change the settings. (In general, these settings are intended
for WiFi testing.)
CAUTION: Do not change these settings unless directed by NETGEAR support or
unless you are sure what the consequences are. Incorrect settings might disable the
WiFi function of a radio unexpectedly.
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Note: If the smart connect feature is enabled, the CTS/RTS threshold and preamble
mode apply to all radios. That means that you cannot change the CTS/RTS threshold
and preamble mode for each radio individually.
To change the CTS/RTS threshold or preamble mode for a radio:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings page displays.
5.
In the CTS/RTS threshold (1-2347) field for a radio, enter a value from 1 to 2437.
The default value is 2347.
6.
From the Preamble Mode menu for a radio, select the preamble mode:
Long Preamble: A long transmit preamble might provide a more reliable
connection or a slightly longer range.
Short Preamble: A short transmit preamble might give better performance.
CAUTION: Incorrect settings might disable the radio’s WiFi broadcast unexpectedly.
7. Click the Apply button.
Your settings are saved.
Use the WPS Wizard for WiFi connections
WPS (Wi-Fi Protected Setup) lets you connect a WPS-enabled device to your WiFi
network without typing the WiFi password. Instead, you push a software button in the
router web interface or enter a PIN to connect.
If you use the push button method, the device that you are trying to connect must
provide either a physical button or a software button. If you use the PIN method, you
must know the PIN of the device that you are trying to connect.
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Note: You cannot use the WPS Wizard to connect a device to a guest network.
Note: You cannot use WPS to connect devices if you are using WPA/WPA Enterprise
WiFi security.
Use the WPS Wizard with the push button
To use the push button method to connect a WiFi device to your WiFi network, the
device must have either a physical button or a software button.
To use the WPS Wizard with the push button:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
A note explaining WPS displays.
5. Click the Next button.
The Add WPS Client page displays.
By default, the Push Button (recommended) radio button is selected.
6.
Click the green WPS software button on the page.
7.
Within two minutes, go to the WPS-enabled device and use its WPS software to
connect to the WiFi network.
The WPS process automatically sets up the WPS-enabled device with the network
password when it connects. The router web interface displays a confirmation message.
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Use the WPS Wizard with a PIN
To use a PIN to connect a WiFi device to your WiFi network, you must know the PIN of
the device.
To use the WPS Wizard with a PIN:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
A note explaining WPS displays.
5. Click the Next button.
The Add WPS Client page displays.
By default, the Push Button (recommended) radio button is selected.
6. Select the PIN Number radio button.
7.
In the Enter Clients' PIN field, enter the PIN of the device.
8. Click the Next button.
For four minutes, the router attempts to find the WiFi device.
9.
Within four minutes, go to the WiFi device and use its WPS software to join the
network without entering a password.
The WPS process automatically sets up the WPS-enabled device with the network
password when it connects. The router web interface displays a confirmation message.
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6
Manage the WAN and LAN
Network Settings
You can customize the router’s wide area network (WAN) and local area network (LAN)
network settings. We recommend that you install the router and connect it to the Internet
before you change its network settings.
This chapter contains the following sections:
Manage the WAN settings
Change the LAN IP address settings
Set the IP addresses that the router assigns
Disable the DHCP server feature in the router
Set up and manage Dynamic DNS
Manage reserved LAN IP addresses
Manage custom static routes
Set up an IPTV port or a bridge for a port group or VLAN tag group
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Manage the WAN settings
You can change security and other settings that determine how the router interacts with
the wide area network (WAN), which is a network that can connect multiple devices
over a large distance.
Change the WAN security settings
The wide area network (WAN) security settings include port scan protection and denial
of service (DoS) protection, which can protect your local area network (LAN) against
many common cyber attachks. By default, DoS protection is enabled and a port scan is
rejected.
You can also enable the router to respond to a ping to its WAN (Internet) port. This
feature allows your router to be discovered from the Internet. We recommend that you
enable this feature only as a diagnostic tool or if a specific reason exists.
To change the default WAN security settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. To enable a port scan and disable DoS protection, select the Disable Port Scan and
DoS Protection check box.
6. To enable the router to respond to a ping, select the Respond to Ping on Internet
Port check box.
7. Click the Apply button.
Your settings are saved.
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Set up a default DMZ server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation
(NAT). The router is programmed to recognize some of these applications and to work
correctly with them, but other applications might not function well. In some cases, one
local computer can run the application correctly if the IP address for that computer is
entered as the default DMZ server.
WARNING: DMZ servers pose a security risk. A computer designated as the default
DMZ server loses much of the protection of the firewall and is exposed to exploits from
the Internet. If compromised, the DMZ server computer can be used to attack other
computers on your network.
The router usually detects and discards incoming traffic from the Internet that is not a
response to one of your local computers or a service that you configured on the Port
Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that
the router forwards the traffic to one computer on your network. This computer is called
the default DMZ server.
To set up a default DMZ server:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5.
Select the Default DMZ Server check box.
6. Type the IP address.
This must be a static IP address. For more information, see Manage reserved LAN
IP addresses on page 92.
7. Click the Apply button.
Your settings are saved.
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Manage IGMP proxying
IGMP proxying allows a computer on the local area network (LAN) to receive the multicast
traffic (such as video streaming) it is interested in from the Internet. If you do not need
this feature, leave it disabled, which is the default setting.
To enable IGMP proxying:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Clear the Disable IGMP Proxying check box.
Clearing the Disable IGMP Proxying check box enables IGMP proxying and selecting
the Disable IGMP Proxying check box disables IGMP proxying. By default, IGMP
proxying is disabled.
6. Click the Apply button.
Your settings are saved.
Manage NAT filtering
Network Address Translation (NAT) determines how the router processes inbound
traffic. Secured NAT protects computers on the LAN from attacks from the Internet but
might prevent some online games, point-to-point applications, or multimedia
applications from working. Open NAT provides a less secured firewall but allows almost
all Internet applications to work. Open NAT is the default setting.
To change the default NAT filtering settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select a NAT Filtering radio button:
Secured: Provides a secured firewall to protect the computers on the LAN from
attacks from the Internet but might prevent some Internet games, point-to-point
applications, or multimedia applications from functioning.
Open: Provides a less secured firewall but allows almost all Internet applications
to function. This is the default setting.
6. Click the Apply button.
Your settings are saved.
Manage the SIP application-level gateway
The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled
by default for enhanced address and port translation. However, some types of voice
over IP (VoIP) and video traffic might not work well when the SIP ALG is enabled. For
this reason, the router provides the option to disable the SIP ALG.
To disable the SIP ALG:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Disable SIP ALG check box.
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Selecting the Disable SIP ALG check box disables the SIP ALG and clearing the
Disable SIP ALG check box enables the SIP ALG. By default, the SIP ALG is enabled.
6. Click the Apply button.
Your settings are saved.
Change the LAN IP address settings
The router is preconfigured to use private IP addresses on the local area network (LAN)
side and to act as a Dynamic Host Configuration Protocol (DHCP) server. We also refer
to the LAN IP address settings as the LAN TCP/IP settings.
The router’s default LAN IP configuration is as follows:
LAN IP address: 192.168.1.1
Subnet mask: 255.255.255.0
These addresses are part of the designated private address range for use in private
networks and are suitable for most applications. If your network requires a different IP
addressing scheme, you can change these settings.
You might want to change these settings if you need a specific IP subnet that one or
more devices on the network use, or if you use competing subnets with the same IP
scheme.
To change the LAN IP address settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5.
In the IP Address field, type the IP address.
6.
In the IP Subnet Mask field, type the subnet mask of the router.
The IP address and subnet mask identify which addresses are local to a specific
device and which must be reached through a gateway or router.
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7. Change the RIP settings.
Router Information Protocol (RIP) allows a router to exchange routing information
with other routers.
a. Select the RIP direction:
Both: The router broadcasts its routing table periodically and incorporates
information that it receives.
Out Only: The router broadcasts its routing table periodically.
In Only: The router incorporates the RIP information that it receives.
b. Select the RIP version:
Disabled: This is the default setting.
RIP-1: This format is universally supported. It is adequate for most networks,
unless you are using an unusual network setup.
RIP-2: This format carries more information. Both RIP-2B and RIP-2M send
the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M
uses multicasting.
8. Click the Apply button.
Your settings are saved.
If you changed the LAN IP address of the router, you are disconnected when this
change takes effect.
9. To reconnect, close your browser, relaunch it, and log in to the router.
Set the IP addresses that the router assigns
By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The
router assigns IP, DNS server, and default gateway addresses to all computers connected
to the LAN. The assigned default gateway address is the LAN address of the router.
These addresses must be part of the same IP address subnet as the router’s LAN IP
address. Using the default addressing scheme, define a range between 192.168.1.2
and 192.168.1.254, although you can save part of the range for devices with fixed
addresses.
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To set the pool of IP addresses that the router assigns:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Make sure that the Use Router as DHCP Server check box is selected.
6.
Specify the range of IP addresses that the router assigns:
a.
In the Starting IP Address field, type the lowest number in the range.
This IP address must be in the same subnet as the router.
b.
In the Ending IP Address field, type the number at the end of the range of IP
addresses.
This IP address must be in the same subnet as the router.
7. Click the Apply button.
Your settings are saved.
The router delivers the following address information to any LAN device that requests
a DHCP address:
An IP address from the range that you define
Subnet mask
Gateway IP address (the router’s LAN IP address)
DNS server IP address (the router’s LAN IP address)
Disable the DHCP server feature in the router
By default, the router acts as a DHCP server. The router assigns IP, DNS server, and
default gateway addresses to all computers connected to the LAN. The assigned default
gateway address is the LAN address of the router.
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You can use another device on your network as the DHCP server or specify the network
settings of all your computers.
To disable the DHCP server feature in the router:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Clear the Use Router as DHCP Server check box.
6. Click the Apply button.
Your settings are saved.
7.
(Optional) If this service is disabled and no other DHCP server is on your network,
set your computer IP addresses manually so that the computers can access the router.
Set up and manage Dynamic DNS
Internet service providers (ISPs) assign numbers called IP addresses to identify each
Internet account. Most ISPs use dynamically assigned IP addresses. This means that the
IP address can change at any time. You can use the IP address to access your network
remotely, but most people don’t know what their IP addresses are or when this number
changes.
To make it easier to connect, you can get a free account with a Dynamic DNS service
that lets you use a domain name to access your home network. To use this account, you
must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS
service provider whenever its IP address changes. When you access your Dynamic DNS
account, the service finds the current IP address of your home network and automatically
connects you.
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic
DNS service does not work because private addresses are not routed on the Internet.
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Set up a new Dynamic DNS account
To set up Dynamic DNS and register for a free NETGEAR account:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. From the Service Provider menu, select NETGEAR.
You can select another service provider.
7. Select the No radio button.
8.
In the Host Name field, type the name that you want to use for your URL.
The host name is sometimes called the domain name. Your free URL includes the
host name that you specify and ends with mynetgear.com. For example, specify
MyName.mynetgear.com.
9.
In the Email field, type the email address for your account.
10.
In the Password (6~32 characters) field, type the password for your account.
11.
Select the check box to agree with the terms of service and privacy policy, and click
the Register button.
12.
Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.
Use a DNS account that you already created
If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you
can set up the router to use your account.
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To set up Dynamic DNS if you already created an account:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. From the Service Provider menu, select your provider.
7. Select the Yes radio button.
The page adjusts and displays the Show Status, Cancel, and Apply buttons.
8.
In the Host Name field, type the host name (sometimes called the domain name)
for your account.
9.
Depending on the type of service, specify either the user name or the email address:
No-IP account or DynDNS account: In the User Name field, type the user name
for your account.
NETGEAR account: In the Email field, type the email address for your account.
10.
In the Password (6-32 characters) field, type the password for your DDNS account.
11. Click the Apply button.
Your settings are saved.
12.
To verify that your Dynamic DNS service is enabled in the router, click the Show
Status button.
A message displays the Dynamic DNS status.
Change the Dynamic DNS settings
You can change the settings for your Dynamic DNS account.
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To change your settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Change your Dynamic DNS account settings as necessary.
6. Click the Apply button.
Your settings are saved.
Manage reserved LAN IP addresses
When you specify a reserved IP address for a computer on the LAN, that computer
always receives the same IP address each time it accesses the router’s DHCP server.
Assign reserved IP addresses to computers or servers that require permanent IP settings.
Reserve an IP address
To reserve an IP address:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
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5. In the Address Reservation section, click the Add button.
The Address Reservation page displays.
6.
To reserve the IP address for a device that the router detects automatically, in the
Address Reservation Table, select the radio button for the device.
7.
To manually reserve an IP address for a device, do the following:
a.
In the IP Address field, type the IP address to assign to the device.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. (In a
typical LAN subnet, IP addresses 192.168.1.0, 192.168.1.1, and 192.168.1.255
are already in use.)
b.
In the MAC Address field, type the MAC address of the device.
c.
In the Device Name field, type a name for the device.
8. Click the Add button.
Your settings are saved. The reserved address is entered into the Address Reservation
table on the LAN Setup page.
The reserved address is not assigned until the next time the device contacts the router’s
DHCP server. Restart the device, or access its IP configuration and force a DHCP release
and renew.
Edit a reserved IP address
To edit a reserved address entry:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Select the radio button next to the reserved address that you want to edit.
6. Click the Edit button.
The Address Reservation page displays.
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7. Change the settings.
8. Click the Apply button.
Your settings are saved.
Delete a reserved IP address entry
To delete a reserved address entry:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Select the radio button next to the reserved address that you want to delete.
6. Click the Delete button.
The address is removed.
Manage custom static routes
For almost all Internet traffic, routes are automatically and dynamically selected. You
can also set up a fixed, static route. Typically, you only need to add static routes when
you have more than one router or multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
Your main Internet access is through a cable modem to your ISP. The cable modem
is connected to your router.
Your network also includes an ADSL router that you use to access a remote office
site. This ADSL router is connected to a DSL modem, which is used on-demand only.
Your LAN subnet is 192.168.1.0, and the ADSL router’s address on your LAN is
192.168.1.100.
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The public IP address range at the remote office site is 134.177.0.0.
When you set up your router, two implicit static routes were created:
1.
A default route was created between your router and the cable modem that connects
to your ISP.
2.
A second static route was created between your router and your LAN for all
192.168.1.0 addresses.
With this configuration, if you try to access a device on the 134.177.0.0 network at the
remote office site, your router forwards your request to your ISP. In turn, the ISP forwards
your request to the remote office site, where the firewall will deny the request.
In this situation, you must define a static route, telling your router to access 134.177.0.0
addresses through your ADSL router at its LAN address of 192.168.1.100.
Here is an example static route setting for this configuration:
Destination IP address and subnet mask settings: The route applies to all addresses
at the remote site, so set the destination IP address to 134.177.0.0 and the subnet
mask to 255.255.255.0.
Gateway IP address: Traffic for addresses in the 134.177.0.0 network must be
forwarded to the ADSL router, so set the gateway IP address to 192.168.1.100 (the
ADSL router’s address on your LAN).
Private route: Make the static route private as a security precaution in case Routing
Information Protocol (RIP) is activated. A private route is not reported in RIP messages.
Set up a static route
To set up a static route:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. Click the Add button.
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The page adjusts.
6.
In the Route Name field, type a name for this static route (for identification purposes
only).
7. To limit access to the LAN only, select the Private check box.
If the Private check box is selected, the static route is not reported in RIP.
8.
To prevent the route from becoming active, clear the Active check box.
In some situations, you might want to set up a static route but keep it disabled until
a later time. By default, the Active check box is selected and a route becomes active
after you click the Apply button.
9.
Enter the following settings:
Destination IP Address: Enter the IP address for the final destination of the route.
IP Subnet Mask: Enter the IP subnet mask for the final destination of the route.
If the destination is a single host, enter 255.255.255.255.
Gateway IP Address: Enter the IP address of the gateway.
The IP address of the gateway must be on the same LAN segment as the router.
Metric: Enter a number from 2 through 15.
This value represents the number of routers between your network and the
destination. Usually, a setting of 2 or 3 works.
10. Click the Apply button.
Your settings are saved. The static route is added to the table on the Static Routes
page.
Edit a static route
To edit a static route:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
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The Static Routes page displays.
5.
In the table, select the radio button for the route.
6. Click the Edit button.
The Static Routes page adjusts.
7.
Edit the route information.
8. Click the Apply button.
Your settings are saved.
Delete a static route
To delete a static route:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5.
In the table, select the radio button for the route.
6. Click the Delete button.
The route is removed from the table.
Set up an IPTV port or a bridge for a port
group or VLAN tag group
If you subscribe to an Internet Protocol television (IPTV) service (a TV streaming service)
and your IPTV service requires an intranet address, you can set up an IPTV port.
Some devices, such as an IPTV, cannot function behind the router’s network address
translation (NAT) service or firewall. For example, an IPTV port might require an IP
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address within the Internet service provider’s (ISP’s) network (also called an ISP intranet
address).
The way you set up an IPTV port is by creating a bridge connection from the router’s
Internet port to the LAN port to which the IPTV device is connected. When IPTV is
connected through WiFi, the router also must support a bridge connection from the
Internet port to the WiFi network. The designated LAN port or WiFi network effectively
becomes an IPTV port with direct access to the WAN without going through NAT.
Based on what your ISP requires for the device to connect to the ISP’s network directly,
you can enable the bridge between the IPTV device and the router’s Internet port or
you can add a new VLAN tag group to the bridge.
Note: If your ISP provides instructions for how to set up a bridge for IPTV and Internet
service, follow those instruction.
Set up a bridge for a port group
If the devices that are connected to the router’s Ethernet LAN port or WiFi network
include an IPTV device, your ISP might require you to set up a bridge for a port group
for the router’s Internet interface.
A bridge with a port group prevents packets that are sent between the IPTV device and
the router’s Internet port from being processed through the router’s network address
translation (NAT) service.
To configure a port group and enable the bridge:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5.
Select the Enable VLAN / Bridge group check box.
The page expands.
6. Select the By bridge group radio button.
This is the default selection.
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7. Select a Wired Ports check box or a Wireless check box:
Wired Ports: If your device is connected to an Ethernet port on the router, select
the Wired Ports check box that corresponds to the Ethernet port on the router to
which the device is connected.
Wireless: If your device is connected to your router’s WiFi network, select the
Wireless check box that corresponds to the router’s WiFi network to which the
device is connected.
Note: You must select at least one Wired Ports or Wireless check box. You can select
more than one check box.
8. Click the Apply button.
Your settings are saved.
Set up a bridge for a VLAN tag group
If the devices that are connected to the router’s Ethernet LAN ports or WiFi network
include an IPTV device, your ISP might require you to set up a bridge for a virtual local
area network (VLAN) tag group for the router’s Internet interface.
If you are subscribed to IPTV service, the router might require VLAN tags to distinguish
between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents
packets that are sent between the IPTV device and the router’s Internet port from being
processed through the router’s network address translation (NAT) service.
You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to
each VLAN tag group.
To add a VLAN tag group and enable the bridge:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
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5.
Select the Enable VLAN / Bridge group check box.
The page expands.
6. Select the By VLAN tag group radio button.
The page expands.
The table includes default VLAN 10 that has all Ethernet ports and WiFi networks as
members. This VLAN is enabled by default.
7. Click the Add button.
The Add VLAN Rule page displays.
8.
Specify the following settings for the VLAN tag group:
Name: Enter a name for the VLAN tag group.
The name can be up to 10 characters.
VLAN ID: Enter a value from 1 to 4094.
Priority: Enter a value from 0 (lowest priority) to 7 (highest priority).
9.
Select the check box for a wired Ethernet port or wireless network.
If your device is connected to an Ethernet port on the router, select the wired Ethernet
port check box that corresponds to the Ethernet port on the router to which the
device is connected. If your device is connected to your router’s WiFi network, select
the WiFi check box that corresponds to the router’s WiFi network to which the device
is connected.
You must select at least one Ethernet port or WiFi network. You can select more than
one port or WiFi network.
10. Click the Add button.
Your settings are saved.
The VLAN tag group is added and automatically enabled. The VLAN / Bridge Settings
page displays again.
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7
Optimize Performance
You can set up the router to optimize performance.
This chapter contains the following sections:
Set the Internet bandwidth for your router
Improve network connections with Universal Plug and Play
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Set the Internet bandwidth for your router
You can let a speed test automatically set the Internet bandwidth for your router, or you
can do so manually.
Note: A speed test does not increase your total Internet bandwidth or WiFi throughput.
To set the Internet bandwidth for your router:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Speed Test.
The Speed Test page displays.
5. Select the Enable Speed Test check box.
6.
Select how the Internet bandwidth is set for the router:
Let Speedtest detect my Internet bandwidth: We recommend that you use the
speed test to detect your Internet bandwidth.
To use the speed test, do the following:
a. For more accurate speed test results, make sure that no other devices are
accessing the Internet.
b. Select the Let Speedtest detect my Internet bandwidth radio button.
c. Click the Take a Speedtest button.
The speed test determines your Internet bandwidth and sets it for the router.
I want to define my Internet Bandwidth: If you know what your download and
upload speed are, select this radio button and enter your download and upload
speeds in the fields.
7. Click the Apply button.
Your settings are saved.
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Improve network connections with Universal
Plug and Play
Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications such as instant messaging, enable UPnP.
To enable Universal Plug and Play:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > UPnP.
The UPnP page displays.
5. Select the Turn UPnP On check box.
By default, this check box is selected. UPnP for automatic device configuration can
be enabled or disabled. If you clear the Turn UPnP On check box, the router does
not allow any device to automatically control router resources, such as port
forwarding.
6.
In the Advertisement Period field, type the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP
information. This value can range from 1 to 1440 minutes. The default period is 30
minutes. Shorter durations ensure that control points receive current device status
at the expense of more network traffic. Longer durations can compromise the
freshness of the device status but can significantly reduce network traffic.
7.
In the Advertisement Time to Live field, type the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP
packet sent. Hops are the steps a packet takes between routers. The number of hops
can range from 1 to 255. The default value for the advertisement time to live is 4
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hops, which should be fine for most home networks. If you notice that some devices
are not being updated or reached correctly, you might need to increase this value.
8. Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing
the router and which ports (internal and external) that device opened. The UPnP
Portmap Table also displays what type of port is open and whether that port is still
active for each IP address.
9.
To refresh the information in the UPnP Portmap Table, click the Refresh button.
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8
Manage and Monitor Your Router
This chapter describes the router settings for administering, maintaining, and monitoring
your router and home network.
This chapter contains the following sections:
Update the router firmware
Change the admin password
Enable admin password reset
Reset the admin password
Use HTTPS to access the router
Change the router’s device name
Manage the router configuration file
Monitor the router and network
Monitor, meter, and control Internet traffic
Set the NTP server
Set your time zone and daylight saving time
Set up the router as a WiFi access point
Set up router mode
Manage LED blinking or turn off LEDs
Connect to your router with Anywhere Access
Return the router to its factory default settings
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Update the router firmware
You can log in to the router and check if new firmware is available, or you can manually
install a specific firmware version on your router.
Check for new firmware and update the router
The router firmware (routing software) is stored in flash memory. You might see a
message at the top of the router pages when new firmware is available. You can respond
to that message to update the firmware or you can check to see if new firmware is
available and update your product.
Note: We recommend that you connect a computer to the router using an Ethernet
connection to update the firmware.
To check for new firmware and update your router:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
5. Click the Check button.
The router finds new firmware information if any is available and displays a message
asking if you want to download and install it.
6. Click the Yes button.
The router locates and downloads the firmware and begins the update.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router.
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When the update is complete, your router restarts. The update process typically
takes about one minute. Read the new firmware release notes to find out if you must
reconfigure the router after updating.
Manually upload firmware to the router
If you want to upload a specific firmware version, or your router fails to update its firmware
automatically, follow these instructions.
Note: We recommend that you connect a computer to the router using an Ethernet
connection to upload the firmware.
To manually upload a firmware file to your router:
1.
Download the firmware for your router from the NETGEAR Download Center, save
it to your desktop, and unzip the file if needed.
Note: The correct firmware file uses an .img or .chk extension.
2.
If available, read the firmware release notes to find out if you must reconfigure the
router after uploading.
3.
Launch a web browser from a computer or mobile device that is connected to the
router network.
4.
Enter http://www.routerlogin.net.
A login window displays.
5. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
7. Click the Browse button.
8.
Find and select the firmware file on your computer.
9. Click the Upload button.
The router begins the upload.
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WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upload.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router.
When the upload is complete, your router restarts. The upload process typically
takes about one minute.
Manage the firmware update settings
You can set the router to automatically update to future firmware versions as they become
available.
To manage automatic updates for future firmware versions:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
5.
In the Router Auto Firmware Update section, select one of the following radio buttons.
Enable: The router automatically updates to future firmware versions as they
become available. This is the default setting. We recommend that you keep this
setting so that you get the latest security and feature updates as soon as they are
available.
Disable: The router does not automatically update to future firmware versions.
You must manually update to future firmware versions.
6. Click the Apply button.
Your settings are saved.
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Change the admin password
The admin password is also called the router login password. It is the password that
you need to log in to the router with the admin user name when you use a web browser
to access the router.
The first time that you logged in to the router, you set the admin password. You can
change this password.
Note: The ideal password contains no dictionary words from any language and contains
uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
To change the password for the admin user name:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5.
Type the old password in the Old Password field.
6.
Type the new password in the Set Password and Repeat New Password fields.
7. Click the Apply button.
Your settings are saved.
Enable admin password reset
The router admin password is used to log in to your router web interface. We recommend
that you enable password reset so that you can reset the password if you forget it. This
reset process is supported in Chrome, Safari, Firefox, Edge, and Internet Explorer.
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To enable password reset:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Select the Enable Password Reset check box.
6. Select two security questions and provide answers to them.
7. Click the Apply button.
Your settings are saved.
Reset the admin password
If you set up the password reset feature (see Enable admin password reset on page 109),
you can reset your router admin password if you forgot it. This reset process is supported
in Chrome, Safari, Firefox, Edge, and Internet Explorer.
To reset your router admin password:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Click the Cancel button.
If password reset is enabled, you are prompted to enter the serial number of the
router.
The serial number is on the router label.
4.
Enter the serial number of the router.
5. Click the Continue button.
The Router Password Reset page displays.
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6. Enter the answers to your security questions.
7. Click the Continue button.
The page adjusts.
8.
Type a new admin password, confirm your new password, and set new security
questions and answers.
9. Click the Next button.
The page displays a confirmation.
10. Click the Login button.
A login window opens.
11. With your new password, log in to the router.
Use HTTPS to access the router
You can configure the router to always require secure HTTP (HTTPS) connections between
your web browser and the router web interface, for example,
“https://www.routerlogin.net”. When you enable the HTTPS requirement, connection
requests to the router web interface that specify HTTP are automatically converted to
HTTPS.
Note: After you enable the HTTPS requirement, when you enter
http://www.routerlogin.net, your browser might display a security warning because
of the self-signed certificate on the router. This is expected behavior. You can proceed,
or add an exception for the security warning. For more information, visit
kb.netgear.com/000062980/what-to-do-incase-of-security-message.
To require HTTPS connections:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Web Services Management.
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The Web Services Management page displays.
5. Select the Always Use HTTPS to Access Router check box.
6. Click the Apply button.
Your settings are saved.
Change the router’s device name
The router’s default device name is based on its model number. This device name
displays in the file manager when you browse your network.
To change the router’s device name:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > Device Name.
The Device Name page displays.
5.
In the Device Name field, type a new name.
Type up to 32 alphanumerical characters.
6. Click the Apply button.
Your settings are saved.
Manage the router configuration file
The configuration settings of the router are stored within the router in a configuration
file. You can back up (save) this file to your computer, restore it, or reset it to the factory
default settings.
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Back up the settings
To back up the router’s configuration settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Back Up button.
6.
Follow the direction of your browser to save the .cfg file.
A copy of the current settings is saved in the location that you specify.
Restore the settings
To restore configuration settings that you backed up:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5.
Click the Browse button to find and select the .cfg file.
6. Click the Restore button.
The file is uploaded to the router and the router restarts.
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WARNING: Do not interrupt the restoration process.
Erase the settings
CAUTION: This process erases all settings that you configured in the router.
To erase the settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Erase button.
The configuration is reset to factory default settings. When the reset is complete,
the router restarts. This process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router. Wait until the router finishes restarting.
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Monitor the router and network
You can view information about the router and the Internet and WiFi settings, view
devices on the network, view and manage logs of router activity, and view packet
statistics.
View information about the router and the Internet and WiFi
settings
You can view router information, the Internet port status, and WiFi settings.
To view information about the router and the Internet and WiFi settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
The page displays panes for the router, Internet port, WiFi networks, and guest WiFi
networks.
The information on this page uses the following color coding:
Green icon: The Internet connection is fine and no problems exist. For a WiFi
network, the network is enabled and secured.
Red icon: Configuration problems exist for the Internet connection or the
connection is down. For a WiFi network, the network is disabled or down.
Amber icon: The Internet port is configured but cannot get an Internet connection
(for example, because the cable is disconnected), a WiFi network is enabled but
unprotected, or another situation requires your attention.
View devices currently on the network
You can view all computers and devices that are currently connected to your network.
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To view devices on the network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices.
The following information is displayed:
Status: Displays only if network access control (see Network access control list
on page 45) is enabled. The field displays if a device is allowed or blocked.
Connection Type: Wired or the WiFi band for the connection.
Device Name: If the device name is known, it is shown here.
IP Address: The IP address that the router assigned to this device when it joined
the network. This address can change if a device is disconnected and rejoins the
network.
MAC Address: The unique MAC address for each device does not change. The
MAC address is typically shown on the product label of the device.
If you configured VPN (see Use OpenVPN to Access Your Network on page 132) and
any VPN client devices are connected to the router, the following information is
displayed in a separate table:
Device Name: If the device name is known, it is shown here.
Remote IP Address: The device IP address at the remote location
Local IP Address: The device IP address at the router network.
Connection Time: The time that the VPN connection is active.
5.
To update this page, click the Refresh button.
View and manage logs of router activity
The logs are a detailed record of the websites you accessed or attempted to access
and many other router actions. Up to 256 entries are stored in the log.
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To view and manage logs:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays and shows information such as the following:
Action: The action that occurred, such as whether Internet access was blocked
or allowed.
Source IP: The IP address of the initiating device for the log entry.
Target address: The name or IP address of the website or news group visited
or to which access was attempted.
Date and time: The date and time the log entry was recorded.
Other information might be displayed.
5. To customize the logs, scroll down and clear or select the check boxes in the Include
in Log section.
6.
If you make changes, click the Apply button.
Your settings are saved.
7.
To refresh the log screen, click the Refresh button.
8. To email the log immediately, click the Send Log button.
You must set up email notifications in order to receive the logs. The router emails
the logs to the address that you specified when you set up email notifications. For
more information, see Set up security event email notifications on page 56.
9. To clear the log entries, click the Clear Log button.
View the Internet connection status
You can view the Internet connection status and, if necessary, manually restart the
connection.
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To view the Internet connection status:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window displays. The information that is shown
depends on the type of Internet connection.
For example, if your Internet connection does not require a login and the router
receives an IP address automatically, the window displays the following information:
IP Address: The IP address that is assigned to the router.
Subnet Mask: The subnet mask that is assigned to the router.
Default Gateway: The IP address for the default gateway that the router
communicates with.
DHCP Server: The IP address for the Dynamic Host Configuration Protocol server
that provides the TCP/IP configuration for all the computers that are connected
to the router.
DNS Server: The IP address of the Domain Name Service server that provides
translation of network names to IP addresses.
Lease Obtained: The date and time when the lease was obtained.
Lease Expires: The date and time that the lease expires.
6. To release (stop) the Internet connection, click the Release button.
If you are using a PPPoE, PPTP, or L2TP connection, the name of the button might
be different.
7. To renew (restart) the Internet connection, click the Renew button.
If you are using a PPPoE, PPTP, or L2TP connection, the name of the button might
be different.
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8. To exit the screen, click the Close Window button.
View the PPPoE Internet connection status
If your router is set up to use a PPPoE Internet connection, you can view the PPPoE
connection status and, if necessary, manually restart the connection.
To view the PPPoE Internet connection status:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window displays. The information that is shown is
specific to a PPPoE connection.
6. To renew (restart) the PPPoE connection, click the Connect button.
The router continues to attempt to connect. If the router does not connect after
several minutes, the router might be set up with an incorrect service name, user
name, or password, or your ISP might be experiencing a provisioning problem.
Note: Unless you connect manually, the router does not authenticate using PPPoE
until data is transmitted to the network.
7. To exit the screen, click the Close Window button.
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View the packet statistics of the Internet and LAN ports and
WiFi networks
To view the packet statistics of the Internet and LAN ports and WiFi networks:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Show Statistics button.
The Show Statistics pop-up window displays and shows the following information:
System Up Time: The time elapsed since the router was last restarted.
Port: The statistics for the WAN (Internet) port, LAN (Ethernet) ports, and WLANs
(WiFi networks). For each port, the window displays the following information:
-
Status: The link status of the port.
-
TxPkts: The number of packets transmitted on this port since the router was
last started.
-
RxPkts: The number of packets received on this port since the router was last
started.
-
Collisions: The number of collisions on this port since the router was last
started.
-
Tx B/s: The current transmission (outbound) bandwidth used on the WAN
and LAN ports.
-
Rx B/s: The current reception (inbound) bandwidth used on the WAN and
LAN ports.
- Up Time: The time elapsed since this port acquired the link.
- Poll Interval: The interval at which the statistics are updated on this page.
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6.
To change the polling frequency, enter a time in seconds in the Poll Interval field
and click the Set Interval button.
7. To stop the polling entirely, click the Stop button.
Monitor, meter, and control Internet traffic
Traffic metering allows you to monitor the volume of Internet traffic that passes through
the router Internet port. With the traffic meter utility, you can set limits for traffic volume,
set a monthly limit, and get a live update of traffic usage.
Start the traffic meter without traffic volume restrictions
You can monitor the traffic volume without setting a limit.
To start or restart the traffic meter without configuring traffic volume restrictions:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5.
Select the Enable Traffic Meter check box.
By default, no traffic limit is specified and the traffic volume is not controlled.
6.
In the Traffic Counter section, set the traffic counter to begin at a specific time and
date.
7.
To start the traffic counter immediately, click the Restart Counter Now button.
8. Click the Apply button.
Your settings are saved and the router restarts.
The Internet Traffic Statistics section helps you to monitor the data traffic. For more
information, see View the Internet traffic volume and statistics on page 124.
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Restrict Internet traffic by volume
You can record and restrict the traffic by volume in MB. This is useful when your ISP
measures your traffic in volume.
To record and restrict the Internet traffic by volume:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5.
Select the Enable Traffic Meter check box.
6.
Select the Traffic volume control by radio button.
7. From the corresponding menu, select an option:
Download only: The restriction is applied to incoming traffic only.
Both Directions: The restriction is applied to both incoming and outgoing traffic.
8.
In the Monthly Limit field, enter how many MBytes (MB) per month are allowed.
9.
If your ISP charges you for extra data volume when you make a new connection,
enter the extra data volume in MB in the Round up data volume for each connection
by field.
10.
In the Traffic Counter section, set the traffic counter to begin at a specific time and
date.
11.
In the Traffic Control section, enter a value in MB to specify when the router issues
a warning message before the monthly limit in volume is reached.
This setting is optional. The router issues a warning when the balance falls below
the volume that you enter. By default, the value is 0 and no warning message is
issued.
12.
Select one or more of the following actions to occur when the limit is reached:
Turn the Internet LED to flashing green/amber: This setting is optional. When
the traffic limit is reached, the Internet LED blinks alternating green and amber.
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Disconnect and disable the Internet connection: This setting is optional. When
the traffic limit is reached, the Internet connection is disconnected and disabled.
13. Click the Apply button.
Your settings are saved and the router restarts.
The Internet Traffic Statistics section helps you to monitor the data traffic. For more
information, see View the Internet traffic volume and statistics on page 124.
Restrict Internet traffic by connection time
You can record and restrict the traffic by connection time. This is useful when your ISP
measures your connection time.
To record and restrict the Internet traffic by connection time:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5.
Select the Enable Traffic Meter check box.
6. Select the Connection time control radio button.
Note: The router must be connected to the Internet for you to be able to select the
Connection time control radio button.
7.
In the Monthly Limit field, enter how many hours per month are allowed.
Note: The router must be connected to the Internet for you to be able to enter
information in the Monthly Limit field.
8.
In the Traffic Counter section, set the traffic counter to begin at a specific time and
date.
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9.
In the Traffic Control section, enter a value in minutes to specify when the router
issues a warning message before the monthly limit in hours is reached.
This setting is optional. The router issues a warning when the balance falls under the
number of minutes that you enter. By default, the value is 0 and no warning message
is issued.
10.
Select one or more of the following actions to occur when the limit is reached:
Turn the Internet LED to flashing green/amber: This setting is optional. When
the traffic limit is reached, the Internet LED alternates blinking green and amber.
Disconnect and disable the Internet connection: This setting is optional. When
the traffic limit is reached, the Internet connection is disconnected and disabled.
11. Click the Apply button.
Your settings are saved and the router restarts.
The Internet Traffic Statistics section helps you to monitor the data traffic. For more
information, see View the Internet traffic volume and statistics on page 124.
View the Internet traffic volume and statistics
If you enabled the traffic meter (see Start the traffic meter without traffic volume
restrictions on page 121), you can view the Internet traffic volume and statistics.
To view the Internet traffic volume and statistics shown by the traffic meter:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5.
Scroll down to the Internet Traffic Statistics section.
The Internet Traffic Statistics section displays when the traffic counter was started
and what the traffic balance is. The table displays information about the connection
time and traffic volume in MB.
6.
To refresh the information onscreen, click the Refresh button.
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The information is updated.
7.
To display more information about the data traffic and to change the polling interval,
click the Traffic Status button.
The Traffic Status pop-up window displays.
Unblock the traffic meter after the traffic limit is reached
If you configured the traffic meter to disconnect and disable the Internet connection
after the traffic limit is reached, you cannot access the Internet until you unblock the
traffic meter.
CAUTION: If your ISP set a traffic limit, your ISP might charge you for the overage traffic.
To unblock the traffic meter:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5.
In the Traffic Control section, clear the Disconnect and disable the Internet
connection check box.
6. Click the Apply button.
Your settings are saved and the router restarts.
Set the NTP server
By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync
the network time. You can change the NTP server to your preferred NTP server.
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To set the NTP server:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > NTP Settings.
The NTP Settings page displays.
5. Select an NTP server radio button:
Use the default NETGEAR NTP server: Use the preset NETGEAR NTP server.
Set your preferred NTP server: Use your preferred server.
6.
If you selected the Set your preferred NTP server radio button, enter the NTP server
domain name or IP address in the Server Address field.
7. Click the Apply button.
Your settings are saved.
Set your time zone and daylight saving time
To set your time zone and daylight saving time:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > NTP Settings.
The NTP Settings page displays.
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5.
Select your time zone from the menu.
6.
If you live in a region that observes daylight saving time, select the Automatically
adjust for daylight savings time check box.
7. Click the Apply button.
Your settings are saved.
Set up the router as a WiFi access point
You can set up the router to run as an access point (AP) on the same local network as
another router. When you set up the router as an AP, its router features are disabled so
that they do not interfere with the router features of the other router.
To set up the router as an AP:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Router / AP Mode.
The Router / AP Mode page displays.
5. Select AP Mode.
The page adjusts.
6. Select an IP address setting:
Get dynamically from existing router: The other router on the network assigns
an IP address to this router while it is in AP mode.
Use fixed IP address (not recommended): Use this setting if you want to manually
assign a specific IP address to this router while it is in AP mode. Using this option
effectively requires advanced network experience.
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Note: To avoid interference with other routers or gateways in your network, we
recommend that you use different WiFi settings on each router. You can also turn
off the WiFi radio on the other router or gateway and use only this router for WiFi
client access.
7. Click the Apply button.
The IP address of the router changes, and you are disconnected.
8.
To reconnect, close and restart your browser and type http://www.routerlogin.net.
Set up router mode
If you set up your router as an access point (AP mode), you can change it back to a
router (Router mode).
To change the router back to router mode.
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Router / AP Mode.
The Router / AP Mode page displays.
5. Select the Router Mode radio button.
The page adjusts.
6. Click the Apply button.
Your settings are saved.
Manage LED blinking or turn off LEDs
You can disable or enable LED blinking. You can also turn off the LEDs.
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To manage LED blinking or turn off the LEDs:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > LED Control Settings.
The LED Control Settings page displays.
5. Select a radio button:
Enable blinking on Internet LED, and LAN LED when data traffic is detected:
Allows standard LED behavior. This setting is enabled by default.
Disable blinking on Internet LED, and LAN LED when data traffic is detected:
Blinking is disabled when data traffic is detected.
Turn off all LEDs except Power LED: All the LEDs, except the Power LED, are
turned off.
6. Click the Apply button.
Your settings are saved.
Connect to your router with Anywhere
Access
The Anywhere Access feature on the Nighthawk app allows you to connect to your
router when you’re away from home and change its settings. Before you can use the
Anywhere Access feature on the Nighthawk app, you must update your router’s firmware
and download the latest Nighthawk app for your mobile device.
For more information about how to update your router’s firmware, see Update the router
firmware on page 106.
To download the latest Nighthawk app for your mobile device, visit
netgear.com/home/apps-services/nighthawk-app.
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Return the router to its factory default
settings
Under some circumstances (for example, if you lost track of the changes that you made
to the router settings or you move the router to a different network), you might want to
erase the current configuration and reset the router to factory default settings.
To reset the router to factory default settings, you can use either the Reset button on
the back of the router or the Erase function.
After you reset the router to factory default settings, the user name is admin, the
password is password, the LAN IP address is 192.168.1.1 (which is the same as
www.routerlogin.net), and the DHCP server is enabled.
Note: If the router is in access point mode and you do not know the IP address that is
assigned to it, first try to use an IP scanner application to detect the IP address. (IP
scanner applications are available online free of charge.) If you can detect the IP address,
you don’t need to reset the router to factory default settings.
Use the Reset button
CAUTION: This process erases all settings that you configured in the router.
To reset the router to factory default settings:
1.
On the back of the router, locate the Reset button.
2.
Using a straightened paper clip, press and hold the Reset button for at least five
seconds.
3. Release the Reset button.
The Power LED starts blinking. When the reset is complete, the router restarts. This
process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
For example, if you are connected to the router web interface, do not close the
browser, click a link, or load a new page. Do not turn off the router. Wait until the
router finishes restarting.
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Erase the settings
CAUTION: This process erases all settings that you configured in the router.
To erase the settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Erase button.
The configuration is reset to factory default settings. When the reset is complete,
the router restarts. This process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router. Wait until the router finishes restarting.
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9
Use OpenVPN to Access Your
Network
You can use OpenVPN software to remotely access your router with virtual private
networking (VPN). This chapter explains how to install and use OpenVPN software to
set up a VPN tunnel.
The chapter contains the following sections:
About VPN connections
LAN IP addressing in VPN networks
Enable OpenVPN service in the router
Install OpenVPN software on a VPN client
Use VPN to access your Internet service at home
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About VPN connections
A virtual private network (VPN) lets you use the Internet to securely access your network
when you aren’t home.
This type of VPN access is called a client-to-gateway tunnel. The computer is the client,
and the router is the gateway. To use the VPN feature, you must do the following:
Log in to the router to enable and configure OpenVPN (see Enable OpenVPN service
in the router on page 134).
Install OpenVPN client software and configuration files on your device from which
you want to use VPN (see Install OpenVPN software on a VPN client on page 135).
Run the OpenVPN client software on your device when you want to use a VPN
connection.
Enabling OpenVPN on your router allows VPN connections between the router and a
client, for example your laptop when you are away from home. The router provides the
VPN service and the laptop is the VPN client. Traffic between the router and the laptop
is encrypted.
Note: The router itself does not function as a VPN client to an external VPN service
provider, so it does not encrypt traffic passing between your home network and the
Internet.
VPN can use either Dynamic DNS (DDNS) or a static IP address to connect with your
router:
To use a DDNS service, register for a DDNS account with a host name. You use the
host name to access your network. The router supports these DDNS accounts:
NETGEAR, No-IP, and Dyn. For more information, see Set up and manage Dynamic
DNS on page 89.
If your Internet service provider (ISP) assigned a static WAN IP address that never
changes, the VPN can use that IP address to connect to your home network.
LAN IP addressing in VPN networks
For the VPN connection to work, your computer or device (the VPN client) must be
connected to a network that uses a different LAN IP address scheme than your router.
The default LAN IP address scheme for the router is 192.168.1.x. (The most common IP
schemes are 192.168.x.x, 172.x.x.x, and 10.x.x.x.) If you experience a conflict, change
the IP scheme either for your home network or for the network where your VPN client
device is connected.
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If both networks use the same LAN IP scheme, when the VPN tunnel is established, you
cannot access your home router or your home network with the OpenVPN software.
For information about changing the LAN settings on the router, see Change the LAN
IP address settings on page 86.
Enable OpenVPN service in the router
You must enable the OpenVPN service settings in the router before you can use a VPN
connection.
To enable OpenVPN service:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
Note: The OpenVPN configuration software packages that you can download on
the page are for the VPN client devices (see Install OpenVPN software on a VPN
client on page 135).
5. Select the Enable VPN Service check box.
We recommend that you use the default TUN mode and TAP mode settings. (These
settings determine how VPN information is transferred.) If you know that you need
other settings, you can change the TUN mode and TAP mode settings, but you must
do so before you download and install the OpenVPN configuration software packages
on client devices (see Install OpenVPN software on a VPN client on page 135).
6.
To change the TUN mode settings, do the following:
To change the TUN mode service type, select the UDP or TCP radio button.
The default protocol for TUN mode is UDP.
To change the TUN mode service port, type the port number that you want to
use in the field.
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The default port number for TUN mode is 12973. The TUN port number is used
in the .ovpn file of the OpenVPN configuration software package for Mac and
non-Windows clients.
7.
To change the TAP mode settings, do the following:
To change the TAP mode service type, select the UDP or TCP radio button.
The default protocol for TAP mode is UDP.
To change the TAP mode service port, type the port number that you want to
use in the field.
The default port number for TAP mode is 12974. The TAP port number is used
in the .ovpn file of the OpenVPN configuration software package for Windows
clients.
8. Click the Apply button.
Your changes are saved. VPN is enabled in the router, but you must install and set
up OpenVPN software on your device before you can use a VPN connection.
Install OpenVPN software on a VPN client
You must install OpenVPN software on each Windows-based computer, Mac computer,
iOS device, and Android device that you plan to use for VPN connections to your router.
Each computer or device is called a VPN client.
The software consists of the application software and the configuration files:
Download and install the application software from the link that is provided in each
client-specific section.
Download and install the configuration files from the router as described in each
client-specific section. The configuration files provide the correct router configuration
information for the client utility. You must download the configuration files after you
enable and configure OpenVPN service in the router (see Enable OpenVPN service
in the router on page 134).
Note: If you later change the OpenVPN configuration in the router (for example,
you change the TUN or TAP port number), you must download and install the .ovpn
configuration file again on each client, depending on its operating system. If you
change the TUN port number in the router, the .ovpn configuration file for Mac and
non-Windows clients changes. If you change the TAP port number in the router, the
.ovpn configuration file for Windows clients changes.
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Install OpenVPN software on a Windows-based computer
You must install both the OpenVPN client utility and OpenVPN configuration files on
each Windows-based computer where you want to use a VPN connection to your router.
To download and install the OpenVPN client utility and OpenVPN configuration
files on a Windows-based computer:
1. To download the OpenVPN client utility on your Windows-based computer, visit
openvpn.net/community-downloads/.
2.
Select the Windows package with the installer files.
In most situations, you can download the Windows 32-bit or Windows 64-bit installer
files, depending on your Windows operating system.
3. Download and install the OpenVPN client utility on your computer.
You need to have administrative privileges.
4.
Launch a web browser from the computer, which must be connected to the router
network.
5.
Enter http://www.routerlogin.net.
A login window displays.
6. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
7. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
8. Make sure that the Enable VPN Service check box is selected.
For more information about the VPN configuration for the router, see Enable
OpenVPN service in the router on page 134.
9.
Click the For Windows button to download the router’s OpenVPN configuration
files to your Windows-based computer.
10.
Unzip the OpenVPN configuration files and copy them to the folder in which you
installed the OpenVPN client utility.
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11.
Modify the VPN interface name to NETGEAR-VPN:
a.
If your computer is running Windows 10, select Control Panel > Network and
Sharing Center > Change adapter settings.
If your computer is running another Windows version, find the page that lets you
change the adapter settings.
b.
In the local area connection list, find the local area connection with the device
name TAP-Windows Adapter.
c. Select the local area connection and change its name (not its device name) to
NETGEAR-VPN.
If you do not change the VPN interface name, the VPN tunnel connection will fail.
You can now open a VPN tunnel to the router.
For more information about installing and using OpenVPN on your Windows-based
computer, visit https://openvpn.net/community-resources/how-to/#quick.
Install OpenVPN software on a Mac
You must install both the Tunnelblick OpenVPN client utility and OpenVPN configuration
files on each Mac where you want to use a VPN connection to your router.
To download and install the Tunnelblick OpenVPN client utility and OpenVPN
configuration files on a Mac:
1. To download the Tunnelblick OpenVPN client utility on your Mac, visit
https://tunnelblick.net/downloads.html.
2. Download and install the Tunnelblick OpenVPN client utility on your Mac.
You need to have administrative privileges.
3.
Launch a web browser from the Mac, which must be connected to the router network.
4.
Enter http://www.routerlogin.net.
A login window displays.
5. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
7. Make sure that the Enable VPN Service check box is selected.
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For more information about the VPN configuration for the router, see Enable
OpenVPN service in the router on page 134.
8.
Click the For Mac OS X button to download the router’s OpenVPN configuration
files to your Mac.
9.
Unzip the OpenVPN configuration files and copy them to the folder in which you
installed the Tunnelblick OpenVPN client utility.
You can now open a VPN tunnel to the router.
For more information about installing and using OpenVPN on your Mac, visit
https://openvpn.net/vpn-server-resources/installation-guide-for-openvpn-connect-client-on-macos/.
Install OpenVPN software on an iOS device
You must install both the OpenVPN Connect app and OpenVPN configuration files on
each iOS device where you want to use a VPN connection to your router.
To download and install the OpenVPN Connect app and OpenVPN configuration
files on an iOS device:
1.
On your iOS device, download and install the OpenVPN Connect app from the Apple
app store.
2.
Launch a web browser from a computer or your iOS device that is connected to the
router network.
3.
Enter http://www.routerlogin.net.
A login window displays.
4. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
6. Make sure that the Enable VPN Service check box is selected.
For more information about the VPN configuration for the router, see Enable
OpenVPN service in the router on page 134.
7.
Click the For Smart Phone button to download the router’s OpenVPN configuration
files to your computer or iOS device.
If you download the configuration files to your computer, unzip the files, and send
them your iOS device.
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8.
On your iOS device, do the following:
a.
Open the .ovpn file.
b.
If the OpenVPN Connect app does not start automatically, a list of apps might
display: Select the OpenVPN Connect app.
c.
Install the .ovpn file.
You can now open a VPN tunnel to the router.
For more information about installing and using OpenVPN on your iOS device, visit
https://www.vpngate.net/en/howto_openvpn.aspx#ios.
Install OpenVPN software on an Android device
You must install both the OpenVPN Connect app and OpenVPN configuration files on
each Android device where you want to use a VPN connection to your router.
To download and install the OpenVPN Connect app and OpenVPN configuration
files on an Android device:
1.
On your Android device, download and install the OpenVPN Connect app from the
Google Play Store.
2.
Launch a web browser from a computer or your Android device that is connected
to the router network.
3.
Enter http://www.routerlogin.net.
A login window displays.
4. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
6. Make sure that the Enable VPN Service check box is selected.
For more information about the VPN configuration for the router, see Enable
OpenVPN service in the router on page 134.
7.
Click the For Smart Phone button to download the router’s OpenVPN configuration
files to your computer or Android device.
If you download the configuration files to your computer, unzip the files, and send
them your Android device.
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8.
On your Android device, open the .ovpn file and import it into the OpenVPN Connect
app.
You can now open a VPN tunnel to the router.
For more information about using OpenVPN on your Android device, visit
https://www.vpngate.net/en/howto_openvpn.aspx#android.
Use VPN to access your Internet service at
home
When you’re away from home and you access the Internet, you usually use a local Internet
service provider. For example, at a coffee shop you might be given a code that lets you
use the coffee shop’s Internet service account to surf the web.
Your router lets you use a VPN connection to access your own Internet service when
you’re away from home. You might want to do this if you travel to a geographic location
that doesn’t support all the Internet services that you use at home. For example, your
Netflix account might work at home but not in a different country.
Allow VPN client Internet access in the router
By default, the router is set up to allow VPN connections only to your home network,
but you can change the settings to allow Internet access. Accessing the Internet remotely
through a VPN might be slower than accessing the Internet directly.
To allow VPN clients to use your home Internet service:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Make sure that the Enable VPN Service check box is selected.
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For more information about the VPN configuration for the router, see Enable
OpenVPN service in the router on page 134.
6. Scroll down to the Clients will use this VPN connection to access section, and select
the All sites on the Internet & Home Network radio button.
When you access the Internet with the VPN connection, instead of using a local
Internet service, you use the Internet service from your home network.
7. Click the Apply button.
Your settings are saved.
Block VPN client Internet access in the router
By default, the router is set up to allow VPN connections only to your home network,
not to the Internet service for your home network. If you changed this setting to allow
Internet access, you can change it back.
To allow VPN clients to access only your home network and block them from using
the Internet service for your home network:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Make sure that the Enable VPN Service check box is selected.
For more information about the VPN configuration for the router, see Enable
OpenVPN service in the router on page 134.
6. Scroll down to the Clients will use this VPN connection to access section, and select
the Home Network only radio button.
This is the default setting. The VPN connection is only to your home network, not to
the Internet service for your home network.
7. Click the Apply button.
Your settings are saved.
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10
Manage Port Forwarding and Port
Triggering
You can use port forwarding and port triggering to set up rules for Internet traffic for
services and applications. You need networking knowledge to set up these features.
This chapter includes the following sections:
Manage port forwarding to a local server
Manage port triggering
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Manage port forwarding to a local server
If a server is part of your network, you can allow certain types of incoming traffic to reach
the server. For example, you might want to make a local web server, FTP server, or game
server visible and available to the Internet.
The router can forward incoming traffic with specific protocols to computers on your
local network. You can specify the servers for applications and you can also specify a
default DMZ server to which the router forwards all other incoming protocols (see Set
up a default DMZ server on page 83).
Forward incoming traffic to a local server
You can forward traffic for a default service or application to a server computer on your
network.
To forward incoming traffic for a default service or application:
1.
Decide which type of service, application, or game you want to provide.
2.
Find the local IP address of the computer on your network that must provide the
service.
The server computer must always receive the same IP address.
3. Assign the server computer a reserved IP address.
See Manage reserved LAN IP addresses on page 92.
4.
Launch a web browser from a computer or mobile device that is connected to the
router network.
5.
Enter http://www.routerlogin.net.
A login window displays.
6. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
7.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
8. Leave the Port Forwarding radio button selected as the service type.
9. From the Service Name menu, select the service or application.
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If the service or application that you want to add is not in the list, create a port
forwarding rule with a custom service or application (see Add a custom port
forwarding service or application on page 144).
10.
In the Server IP Address field, enter the IP address of the computer that must provide
the service or that runs the application.
11. Click the Add button.
Your settings are saved. The rule is added to the table.
Add a custom port forwarding service or application
The router lists default services and applications that you can use in port forwarding
rules. If the service or application is not predefined, you can add custom service or
application that you then can select for a port forwarding rule.
To add a custom service or application:
1.
Find out which port number or range of numbers the application uses.
You can usually find this information by contacting the publisher of the application
or user groups or news groups.
2.
Launch a web browser from a computer or mobile device that is connected to the
router network.
3.
Enter http://www.routerlogin.net.
A login window displays.
4. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
6. Leave the Port Forwarding radio button selected as the service type.
7. Click the Add Custom Service button.
The Ports - Custom Services page displays.
8.
In the Service Name field, enter a descriptive name.
9. From the Protocol menu, select the protocol.
If you are unsure, select TCP/UDP.
10.
In the External port range field, enter the port range.
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You can specify ports and port ranges divided by commas, for example: 30, 50–60,
65500–65510.
11.
Specify the internal ports by one of these methods:
Leave the Use the same port range for Internal port check box selected.
Type the port numbers in the Internal Starting Port field and the Internal Ending
Port field.
You can enter a port range and fixed ports in one rule, for example: external (30–50,
78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are
forwarded to internal ports 40–60.
12.
In the Internal IP address field, type the IP address or select the radio button for an
attached device listed in the table.
13. Click the Apply button.
Your settings are saved. The service or application is now in the list on the Port
Forwarding / Port Triggering page.
Change a port forwarding rule
You can change an existing port forwarding rule.
To change a port forwarding rule:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Leave the Port Forwarding radio button selected as the service type.
6.
In the table, select the radio button for the service or application name.
7. Click the Edit Service button.
The Ports - Custom Services page displays.
8. Change the settings.
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For information about the settings, see Add a custom port forwarding service or
application on page 144.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the table on the Port Forwarding
/ Port Triggering page.
Remove a port forwarding rule
You can remove a port forwarding rule that you no longer need.
To remove a port forwarding rule:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Leave the Port Forwarding radio button selected as the service type.
6.
In the table, select the radio button for the service or application name.
7. Click the Delete Service button.
Your settings are saved. The rule is removed from the table.
Application example: Make a local web server public
If you host a web server on your local network, you can use port forwarding to allow
web requests from anyone on the Internet to reach your web server.
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To make a local web server public:
1.
Assign your web server either a fixed IP address or a dynamic IP address using DHCP
address reservation.
In this example, your router always gives your web server an IP address of
192.168.1.33.
2.
On the Port Forwarding / Port Triggering page, configure the router to forward the
HTTP service to the local address of your web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for web servers.
3.
(Optional) Register a host name with a Dynamic DNS service, and specify that name
on the Dynamic DNS page of the router.
Dynamic DNS makes it much easier to access a server from the Internet because you
can enter the name in the web browser. Otherwise, you must know the IP address
that the ISP assigned, which typically changes.
How the router implements the port forwarding rule
The following sequence shows the effects of a port forwarding rule in which your router
always gives your web server an IP address of 192.168.1.33:
1. When you enter the URL www.example.com in your browser, the browser sends a
web page request message with the following destination information:
Destination address: The IP address of www.example.com, which is the address
of your router.
Destination port number: 80, which is the standard port number for a web
server process.
2.
The router receives the message and finds your port forwarding rule for incoming
port 80 traffic.
3. The router changes the destination IP address in the message to 192.168.1.33 and
sends the message to that computer.
4. Your web server at IP address 192.168.1.33 receives the request and sends a reply
message to your router.
5.
Your router performs Network Address Translation (NAT) on the source IP address
and sends the reply through the Internet to the computer or mobile device that sent
the web page request.
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Manage port triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
An application must use port forwarding to more than one local computer (but not
simultaneously).
An application must open incoming ports that are different from the outgoing port.
With port triggering, the router monitors traffic to the Internet from an outbound “trigger”
port that you specify. For outbound traffic from that port, the router saves the IP address
of the computer that sent the traffic. The router temporarily opens the incoming port
or ports that you specify in your rule and forwards that incoming traffic to that destination.
Port forwarding creates a static mapping of a port number or range of ports to a single
local computer. Port triggering can dynamically open ports to any computer when
needed and close the ports when they are no longer needed.
Note: If you use applications such as multiplayer gaming, peer-to-peer connections,
real-time communications such as instant messaging, or remote assistance, enable
Universal Plug N Play (UPnP). See Improve network connections with Universal Plug and
Play on page 103.
Add a port triggering rule
The router does not include a predefined list of default services and applications for
port triggering rules. You must define a custom service or application for each port
triggering rule. After you add the rule, it is automatically enabled.
To add a port triggering rule:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
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The port triggering settings display.
6. Click the Add Service button.
The Port Triggering Services page displays.
7.
Specify the following settings:
Service Name: Enter the name of the custom service or application.
Service User: From the Service User menu, select Any, or select Single address
and enter the IP address of one computer:
-
Any: This is the default setting and allows any computer on the Internet to
use this service or application.
- Single address: Restricts the service or application to a particular computer.
Enter the IP address in the fields, which become available with this selection
from the menu.
Service Type: Select the protocol (TCP or UDP) that is associated with the service
or application.
Triggering Port: Enter the number of the outbound traffic port that must open
the inbound ports.
Connection Type: Select the protocol (TCP or UDP) that is associated with the
inbound connection. If you are unsure, select TCP/UDP.
Starting Port: Enter the start port number for the inbound connection.
Ending Port: Enter the end port number for the inbound connection.
8. Click the Apply button.
Your settings are saved and the service or application is added to the Port Triggering
Portmap Table on the Port Forwarding / Port Triggering page.
By default, the rule for the new service or application is enabled.
Change a port triggering rule
You can change an existing port triggering rule.
To change a port triggering rule:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6.
In the Port Triggering Portmap Table, select the radio button for the rule.
7. Click the Edit Service button.
The Port Triggering Services page displays.
8. Change the settings.
For information about the settings, see Add a port triggering rule on page 148.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the Port Triggering Portmap
Table on the Port Forwarding / Port Triggering page.
Remove a port triggering rule
You can remove a port triggering rule that you no longer need.
To remove a port triggering rule:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
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The port triggering settings display.
6.
In the Port Triggering Portmap Table, select the radio button for the rule.
7. Click the Delete Service button.
Your settings are saved. The rule is removed from the Port Triggering Portmap Table.
Set the time-out period for port triggering
The time-out period for port triggering controls how long the inbound ports stay open
when the router detects no activity. A time-out period is required because the router
cannot detect when the service or application terminates.
To specify the time-out for port triggering:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6.
In the Port Triggering Time-out field, enter a value up to 9999 minutes.
The default setting is 20 minutes.
7. Click the Apply button.
Your settings are saved.
Disable an individual port triggering rule
By default, port triggering is enabled. You can disable port triggering temporarily
without removing any port triggering rules (see Disable port triggering on page 152).
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You can also keep port triggering enabled and disable an individual port triggering
rule.
To disable an individual port triggering rule:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6.
In the Port Triggering Portmap Table, clear the check box for the rule that you want
to disable.
7. Click the Apply button.
Your settings are saved. The router does not apply the rule that you disabled.
Disable port triggering
By default, port triggering is enabled. You can disable port triggering temporarily
without removing any port triggering rules. For information about disabling an individual
port triggering rule, see Disable an individual port triggering rule on page 151.
To disable port triggering:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
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4.
Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. Select the Disable Port Triggering check box.
7. Click the Apply button.
Your settings are saved. The router does not apply port triggering rules even if you
specified them.
Application example: Port triggering for Internet Relay Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port
numbers. Using port triggering, you can tell the router to open more incoming ports
when a particular outgoing port starts a session.
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at
destination port 6667. The IRC server not only responds to your originating source port
but also sends an “identify” message to your computer on port 113. Using port triggering,
you can tell the router, “When you initiate a session with destination port 6667, you must
also allow incoming traffic on port 113 to reach the originating computer.”
The following sequence shows the effects of this port triggering rule:
1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination
port number of 6667, the standard port number for an IRC server process. Your
computer then sends this request message to your router.
3. Your router creates an entry in its internal session table describing this communication
session between your computer and the IRC server. Your router stores the original
information, performs Network Address Translation (NAT) on the source address
and port, and sends this request message through the Internet to the IRC server.
4.
Noting your port triggering rule and observing the destination port number of 6667,
your router creates another session entry to send any incoming port 113 traffic to
your computer.
5. The IRC server sends a return message to your router using the NAT-assigned source
port (for example, port 33333) as the destination port and also sends an “identify”
message to your router with destination port 113.
6. When your router receives the incoming message to destination port 33333, it checks
its session table to see if a session is active for port number 33333. Finding an active
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session, the router restores the original address information replaced by NAT and
sends this reply message to your computer.
7. When your router receives the incoming message to destination port 113, it checks
its session table and finds an active session for port 113 associated with your
computer. The router replaces the message’s destination IP address with your
computer’s IP address and forwards the message to your computer.
8.
When you finish your chat session, your router eventually senses a period of inactivity
in the communications. The router then removes the session information from its
session table, and incoming traffic is no longer accepted on port numbers 33333 or
113.
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11
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.
The chapter contains the following sections:
Quick tips
Reboot the router from its router web interface
Troubleshoot with the LEDs
You cannot log in to the router
You cannot access the Internet
Troubleshoot Internet browsing
Changes are not saved
Troubleshoot WiFi connectivity
Troubleshoot your network using the ping utility
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Quick tips
This section describes tips for troubleshooting some common problems.
Sequence to restart your network
If you must restart your network, follow this sequence:
1.
Turn off and unplug the modem.
2.
Turn off the router.
3. Plug in the modem and turn it on.
4. Wait two minutes.
5. Turn on the router.
6. Wait two minutes.
Check the power adapter and Ethernet cable connections
If the router does not start, make sure that the power adapter cable is securely plugged
in.
If the Internet connection or LAN connections do not function, make sure that the
Ethernet cables are securely plugged in.
The Internet LED on the router is lit if the Ethernet cable connecting the router and the
modem is plugged in securely and the modem and router are turned on.
If one or more powered-on computers are connected to the router by an Ethernet cable,
the Ethernet LAN LED lights.
Check the WiFi settings
Make sure that the WiFi settings on the WiFi-enabled computer or mobile device and
the router match exactly. The WiFi network name (SSID) and WiFi security settings of
the router and the computer or mobile device must match exactly. WiFi passwords are
case sensitive.
If you set up an access control list that blocks all new devices from connecting, you must
add the MAC address of each computer and mobile device to the router’s access control
list.
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Check the network settings
If your computer or mobile device cannot connect to the router, make sure that the
network settings of the computer or mobile device are correct. Computers and mobile
devices must use network IP addresses on the same network as the router. By default,
almost all computers and mobile devices are set up to obtain an IP address automatically
using DHCP.
Some Internet service providers require you to use the MAC address of the computer
initially registered on the account, but this is an unusual situation. You can view the MAC
address of connected computers and other devices on the Attached Devices page of
the router web interface.
Reboot the router from its router web
interface
You or NETGEAR technical support can reboot the router from its router web interface,
either locally or remotely, for example, when the router seems to be unstable or is not
operating normally.
To reboot the router from its router web interface:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. Click the Reboot button.
A confirmation pop-up window displays.
6. Click the OK button.
The router reboots.
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Troubleshoot with the LEDs
By default, the router uses standard LED settings.
Standard LED behavior when the router is powered on
After you turn on power to the router, verify that the following sequence of events occurs:
1.
When power is first applied, verify that the Power LED is lit.
2.
After about two minutes, verify the following:
The Internet LED is lit.
The WiFi LED is lit (unless you turned off WiFi broadcast).
You can use the LEDs on the front panel of the router for troubleshooting.
Power LED is off
This could occur for a number of reasons. Check the following:
Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
Make sure that you are using the power adapter that NETGEAR supplied for this
product.
Power LED stays solid amber or blinking amber
When the router is turned on, the Power LED lights solid amber during the boot up,
and then turns solid green when the startup is done. If the Power LED stays solid amber
or blinking amber, or no other LEDs are lit, this indicates a fault within the router.
Note: The Power LED is blinking amber temporarily when the firmware is upgrading,
or the Reset button was pressed. This is expected behavior.
If the Power LED stays solid amber or blinking amber for more than three minutes after
powering up, try the following:
Cycle the power to see if the router recovers.
Turn off the router, press and hold the Reset button, power on the router, and then
release the Reset button to return the router to its factory settings.
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If the Power LED continues to stay amber, the router firmware might be corrupted. This
can happen if a firmware update is interrupted, or if the router detects a problem with
the firmware. If the error persists, it is likely that a hardware problem exists. For recovery
instructions, or help with a hardware problem, contact Technical Support at
netgear.com/support.
Internet or Ethernet LAN port LEDs are off
If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection
is made, check the following:
Make sure that the Ethernet cable connections are secure at the router and at the
modem or computer.
Make sure that power is turned on to the connected modem or computer.
Be sure that you are using the correct cable.
When you connect the router’s Internet port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
WiFi LED is off
A WiFi radio is the component inside your router that broadcasts WiFi signal. Each radio
band (for example, 2.4 GHz or 5 GHz) has its own WiFi radio.
If the WiFi LED stays off, check to see if someone disabled the WiFi radios by using the
router web interface. The WiFi LED is lit when the WiFi radios are turned on.
You cannot log in to the router
If you are unable to log in to the router from a computer or mobile device on your local
network, check the following:
If you are using an Ethernet-connected computer, check the cable connection
between the computer and the router.
If you are using a WiFi-enabled computer or mobile device, check the WiFi connection
between the computer or mobile device and the router.
Make sure that you are using the correct login information. The user name is admin.
The password is the one that you specified the first time that you logged in. (The
default password is password.) The user name and password are case-sensitive.
Make sure that Caps Lock is off when you enter this information.
Try quitting the browser and launching it again.
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Make sure that Java, JavaScript, or ActiveX is enabled in your browser.
Make sure that the IP address of your computer or mobile device is in the same
subnet as the router. If you are using the recommended addressing scheme, the IP
address of your computer or mobile device is in the range of 192.168.1.2 to
192.168.1.254.
If the IP address of your computer or mobile device is shown as 169.254.x.x, the
computer or mobile device could not reach the router’s DHCP server and the
Windows or Mac operating system generated and assigned an IP address. Such an
autogenerated IP address is in the range of 169.254.x.x. If your IP address is in this
range, check the connection from the computer or mobile device to the router, and
restart your computer or mobile device.
If your router’s IP address was changed and you do not know the current IP address,
clear the router’s configuration to factory defaults. This sets the router’s IP address
to 192.168.1.1.
Note: If the router is in access point mode and you do not know the IP address that
is assigned to it, first try to use an IP scanner application to detect the IP address. (IP
scanner applications are available online free of charge.) If you can detect the IP
address, you don’t need to reset the router to factory default settings.
If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services. For
example, the router cannot convert ADSL or cable data into Ethernet networking
information. Your NETGEAR router does not support such a configuration.
You cannot access the Internet
If you can access your router but not the Internet, check to see if the router can obtain
a WAN IP address from your Internet service provider (ISP). Unless your ISP provides a
fixed IP address, your router requests an IP address from the ISP. You can determine
whether the request was successful using the router web interface.
To check the WAN IP address:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
you logged in. The user name and password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5.
In the Internet Port pane, check to see that an IP address is shown for the Internet
port.
If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your
modem to recognize your new router by restarting your network. For more information,
see Sequence to restart your network on page 156.
If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
Your Internet service provider (ISP) might require a login program. Ask your ISP
whether they require PPP over Ethernet (PPPoE) or some other type of login.
If your ISP requires a login, the login name and password might be set incorrectly.
Your ISP might check for your computer’s host name. Assign the computer host
name of your ISP account as the account name on the Internet Setup page.
If your ISP allows only one Ethernet MAC address to connect to Internet and checks
for your computer’s MAC address, do one of the following:
-
Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
-
Configure your router to use your computer’s MAC address (see Manually set
up the Internet connection on page 23).
If your router obtained an IP address, but your computer does not load any web pages
from the Internet, it might be for one or more of the following reasons:
Your computer might not recognize any DNS server addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router’s configuration, restart your computer,
and verify the DNS address. You can configure your computer manually with DNS
addresses, as explained in your operating system documentation.
The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, restart the
computer and verify the gateway address.
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet, you no longer need to
run that software after installing your router
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Troubleshoot Internet browsing
If your router can obtain an IP address but your computer is unable to load any web
pages from the Internet, it might be for the following reasons:
The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is
reached, you can resume Internet access. If your Internet service provider (ISP) sets
a usage limit, they might charge you for the overage.
Your computer might not recognize any DNS server addresses. A DNS server is a
host on the Internet that translates Internet names (such as www addresses) to numeric
IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
The router might not be configured as the default gateway on your computer.
Restart the computer and verify that the router address (www.routerlogin.net) is
listed by your computer as the default gateway address.
Changes are not saved
If the router does not save the changes that you make in the router web interface, do
the following:
When entering configuration settings, always click the Apply button before moving
to another page or tab, or your changes are lost.
Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred, but the old settings might be in the web browser’s cache.
Troubleshoot WiFi connectivity
If you are experiencing trouble connecting over WiFi to the router, try to isolate the
problem:
Does the WiFi device that you are using find your WiFi network?
If not, check the WiFi LED on the router. If it is off, log in to the router web interface
and check if the WiFi radio is enabled or disabled.
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If you disabled the router’s SSID broadcast, then your WiFi network is hidden and
does not display in your WiFi device’s scanning list. (By default, SSID broadcast is
enabled.)
Does your WiFi device support the security that you are using for your WiFi network
(WPA3, WPA2, or WPA)?
If you want to view the WiFi settings for the router, use an Ethernet cable to connect
a computer to a LAN port on the router. Then log in to the router, and select BASIC
> Wireless. (Be sure to click the Apply button if you change settings.)
If your WiFi device finds your network but the signal strength is weak, check these
conditions:
Is your router too far from your WiFi device or too close? Place your WiFi device near
the router but at least 6 feet (1.8 meters) away and see whether the signal strength
improves.
Are objects between the router and your WiFi device blocking the WiFi signal?
Troubleshoot your network using the ping
utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your router
You can ping the router from your computer to verify that the LAN path to your router
is set up correctly.
To ping the router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2.
In the field provided, type ping followed by the IP address of the router, as in this
example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
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Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port
to which you are connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router
and computer are connected to a separate Ethernet switch, make sure that the link
LEDs are lit for the switch ports that are connected to your computer and router.
Wrong network configuration
Verify that the Ethernet driver software and TCP/IP software are both installed and
configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
Test the path from a Windows-based computer to a remote
device
To test the path from a Windows-based computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown
in Test the LAN path to your router on page 163.
3.
If you do not receive replies, check the following:
Check to see that IP address of your router is listed as the default gateway for
your computer. If DHCP assigns the IP configuration of your computers, this
information is not visible in your computer Network Control Panel. Verify that the
IP address of the router is listed as the default gateway.
Check to see that the network address of your computer (the portion of the IP
address specified by the subnet mask) is different from the network address of
the remote device.
Check to see that your cable or DSL modem is connected and functioning.
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If your ISP assigned a host name to your computer, enter that host name as the
account name on the Internet Setup page.
Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address
of your broadband modem. Some ISPs additionally restrict access to the MAC
address of a single computer connected to that modem. If your ISP does this,
configure your router to “clone” or “spoof” the MAC address from the authorized
computer.
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A
Supplemental Information
This appendix includes technical information about your router.
The appendix covers the following topics:
Factory settings
Technical specifications
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Factory settings
You can return the router to its factory settings. Use the end of a paper clip or a similar
object to press and hold the Reset button on the back of the router for at least five
seconds. The router resets and returns to the factory configuration settings shown in
the following table.
Table 3. Router factory default settings
Default SettingsFeature
Router login
www.routerlogin.net (or www.routerlogin.com or 192.168.1.1)Router web interrface
adminUser name (case-sensitive)
passwordLogin password
(case-sensitive)
Internet connection
Router default hardware addressWAN MAC address
1500 bytesWAN MTU size
AutosensingPort speed
Local network (LAN)
192.168.1.1LAN IP address
255.255.255.0Subnet mask
EnabledDHCP server
192.168.1.2 to 192.168.1.254DHCP range
192.168.1.2DHCP starting IP address
192.168.1.254DHCP ending IP address
North America: Pacific Standard Time
Europe: GMT
Other continents: Varies by region
Time zone
DisabledTime adjusted for daylight
saving time
Firewall and WAN security
Disabled (except for traffic on port 80, the HTTP port)Inbound (communications
coming in from the Internet)
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Table 3. Router factory default settings (Continued)
Default SettingsFeature
Enabled (all)Outbound
(communications going out
to the Internet)
DisabledAccess control list
EnabledPort scan and DoS
protection
Not configuredDMZ
DisabledRespond to ping on
Internet port
DisabledIGMP proxying
EnabledSIP ALG
OpenNAT filtering
Main WiFi network
EnabledWiFi communication
See the router labelSSID name
See the router labelWiFi password (network
key)
WPA3-PSK (AES)Security
North America: United States
Europe: Europe
Other continents: Varies by region
Country/region
The available channels depend on the region.RF channel
Auto
Note: Maximum wireless signal rate derived from IEEE 802.11
specifications. Actual data throughput and wireless coverage will vary
and may be lowered by network and environmental conditions, including
network traffic volume and building construction. NETGEAR makes no
representations or warranties about this product’s compatibility with AX
standards.
Transmission speed
Up to 460 Mbps at 2.4 GHz
Up to 1200 Mbps at 5 GHz
Operating mode
100%, nonconfigurableTransmit power
Guest WiFi network
DisabledWiFi communication
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Table 3. Router factory default settings (Continued)
Default SettingsFeature
2.4 GHz band: NETGEAR-Guest
5 GHz band: NETGEAR-5G-Guest
SSID name
None (open network)Security
DisabledAllow guests to access main
network
General WiFi settings
EnabledAX mode
Disabled in both the 2.4 GHz and 5 GHz bandOFDMA mode
Enabled20/40 MHz coexistence
2347CTS/RTS threshold
Long PreamblePreamble mode
EnabledImplicit beamforming
EnabledMU-MIMO
DisabledPMF
EnabledAirtime fairness
100%, nonconfigurableRadio transmission power
Technical specifications
Table 4. Router specifications
DescriptionFeature
TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and
SMB
Data and routing protocols
North America: 100-120V, 50/60 Hz input
UK, Australia: 220V, 50/60 Hz input
Europe: 220V, 50/60 Hz input
All regions (output): 12V @ 1.5A DC output
Power adapter
9.27 x 7.26 x 2.25 in (236 x 184 x 57 mm)Dimensions
1.10 lb (500g)Weight
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Table 4. Router specifications (Continued)
DescriptionFeature
to 40°C (32º to 104ºF)Operating temperature
90% maximum relative humidity, noncondensingOperating humidity
FCC Part 15 Class B
EN 55022 (CISPR 22), Class B C-Tick N10947
Electromagnetic emissions
One RJ-45 port compatible with 10BASE-T, 100BASE-TX, and 1000BASE-TWAN
Four RJ-45 ports compatible with 10BASE-T, 100BASE-TX, and 1000BASE-TLAN
Maximum WiFi signal rate complies with the IEEE 802.11 standard.
Note: Maximum wireless signal rate derived from IEEE 802.11 specifications.
Actual data throughput and wireless coverage will vary and may be lowered
by network and environmental conditions, including network traffic volume
and building construction. NETGEAR makes no representations or warranties
about this product’s compatibility with AX standards.
WiFi 6 (802.11ax) dual-band WiFi (AX1600), backwards compatible with
802.11a/b/g/n/ac WiFi.
WiFi
2.4 GHz AX: 2x2 (Tx/Rx) 256 QAM
40/20 MHz, up to 459 Mbps
5 GHz AX: 2x2 (Tx/Rx)
80/40/20 MHz, up to 1200 Mbps
Auto Rate SensingRadio data rates
IEEE 802.11ax 2.4 GHz 40/20 MHz 256 QAM support
IEEE 802.11ax 5.0 GHz 80/40/20 MHz support
Data encoding standards
Limited by the amount of WiFi network traffic generated by each node (typically
20 devices).
Maximum computers per
wireless network
US: 2.412–2.462 GHz
Europe: 2.412–2.472 GHz
Australia: 2.412–2.472 GHz
Japan: 2.412–2.472 GHz
Operating frequency range
2.4 GHz band
US: 5.18–5.24 + 5.745–5.825 GHz
Europe: 5.18–5.24 GHz
Australia: 5.18–5.24 + 5.745–5.825 GHz
Japan: 5.18–5.24 GHz
Operating frequency range
5 GHz band
WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
WPA/WPA2 Enterprise
WPA3-PSK
WPA2-PSK [AES] + WPA3-PSK
802.11 security
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Specifications

Netgear RAX5 Questions and Answers

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