ION Audio Trouper™ 100 User Guide 2
INTRODUCTION ......................................................................... 3
Box Contents ....................................................................................................... 3
Support ................................................................................................................. 3
SETUP ........................................................................................ 4
Charging & Battery Information ..................................................................... 4
Connection Diagram ......................................................................................... 5
FEATURES ................................................................................. 6
Rear Panel ............................................................................................................ 6
OPERATION ............................................................................... 11
Pairing a Bluetooth® Device ............................................................................ 11
Wireless Stereo-Link™ ...................................................................................... 12
Using the Radio ................................................................................................. 13
Using the Aux Input ......................................................................................... 14
Using USB Mode ................................................................................................ 15
Using the USB Charge Port ............................................................................. 16
App Control ........................................................................................................ 17
TROUBLESHOOTING ............................................................... 18
APPENDIX ................................................................................ 20
Technical Specifications ................................................................................ 20
Trademarks & Licenses .................................................................................... 21
TABLE OF CONTENTS
ION Audio Trouper™ 100 User Guide 3
Thank you for purchasing the Trouper™ 100. At ION, your entertainment is as important to us
as it is to you. That’s why we design our products with one thing in mind—to make your life
more fun and more convenient.
Note: Before you first use the product, please fully charge the batteries. Your unit was
purposely shipped with a reduced battery charge to ensure safe transit. For optimal charging,
power o the speaker while charging.
Use the included power cable to connect the unit to power outlet and let it charge for up to
2.5 hours. This helps ensure the longest life for your battery.
Box Contents
Trouper™ 100
IEC C13 Power Cable (6 ft. / 183 cm)
Microphone with Cable (8.2 ft. / 250 cm)
Telescoping FM Antenna (Max Length: 2.52 ft. / 76.8 cm)
Quickstart Guide
Support
For the latest information about this product (documentation, technical specifications, system
requirements, compatibility information, etc.) and product registration, visit i
onaudio.com.
For additional product support, visit i
onaudio.com/support.
INTRODUCTION
ION Audio Trouper™ 100 User Guide 4
Charging & Battery Information
For the quickest charging time, power o
Trouper™ 100 and use the included power
cable to connect the P
ower Input on the rear
panel of the speaker to a power outlet. A full
charge can take up to 2.5 hours.
If Trouper™ 100 is powered on, the l
ightning
b
olt icon on the display will light up when
connected to a power source and charging.
The b
attery icon will fill to display the
battery life percentage. When charging is
complete, the lightning bolt icon will
disappear, and the battery icon will be
completely filled.
Here are some other recommendations for getting the longest life from the internal battery.
G
eneral
U
sage
Fully charge the battery before using it.
Avoid full discharge of the battery if possible. Li-Ion batteries are maintenance-
free, and the battery will last longest when operating between 30–80% charged.
Charge the battery using the included power cable with the power o in a cool
environment indoors. The battery will not charge if its temperature is below
32°F/0°C. Do not use the product while charging the battery.
If the product has been used continuously, charging will not begin until the
buildup of heat on the battery has cooled down.
Charge the battery completely after each use.
S
torage For best product longevity, do not store at exceedingly hot (greater than
90°F/32°C) or exceedingly cold (less than 32°F/0°C) temperatures.
For best product longevity, store with a 50% battery charge.
If you leave the battery level low and do not charge it for 6 months, it may
permanently lose capacity.
R
epair If the battery fails to charge, check your fuse near the power cable input. If your
fuse is intact and it still will not charge, contact ION Audio at i
onaudio.com.
D
isposal Bring the unit to a recycling center or dispose of in accordance with local
ordinances.
SETUP
FM
ANT
ION Audio Trouper™ 100 User Guide 7
1
. Display
This screen shows information relevant to Trouper
TM
100’s current operation:
• S
ource Icons (FM, AUX, USB): These icons will indicate whether Trouper
TM
100 is in
FM, Aux, or USB playback modes.
• B
luetooth Icon ( ): The Bluetooth icon will display when a device is paired to
Trouper™ 100. See O
peration > Pairing a Bluetooth® Device to learn how to connect
a Bluetooth device.
• R
adio Station: The centered numerals indicate the current radio station that is
selected. This area will also show the volume and the current repeat mode when
either are changed. See O
peration > Using the Radio for more information.
• S
tereo-Link
TM
Icon (LINK): The Stereo-Link
TM
icon will display when Trouper
TM
100
is linked to another speaker. The Stereo-Link
TM
icon will be o when a single speaker
is used. See O
peration > Wireless Stereo-Link
TM
below for instructions on how to
link two speakers.
• P
lay/Pause Icon ( ): This icon indicates when connected media is playing or
paused.
• L
ightning Bolt Icon ( ): The lightning bolt icon will display when Trouper
TM
100 is
connected to a power outlet and charging.
• B
attery Indicator ( ): The battery icon displays the battery life percentage. When
fully charged, the battery icon will be completely filled.
• M
AIN/VOL/ECHO/REVB: These icons indicate the current operation of the Channel
V
olume knobs. Press each knob to cycle between the available options.
2
. FM Antenna
Attach the included F
M Antenna here to improve FM radio
reception. If necessary, use a wrench to secure the antenna,
but be careful not to over-tighten.
ION Audio Trouper™ 100 User Guide 8
3
. Play/Pause / Presets Button
Press this button to play and pause Bluetooth or USB audio.
In FM mode, use this button to save and recall radio presets. See O
peration > Using the
R
adio to learn more.
4
. Previous Button
In Bluetooth and USB modes, press this button once to go to the start of the current track.
Press the button again within one second to go to the previous track.
In FM mode, press this button briefly to go to the previous station. Press and hold this button
to seek the previous strong station.
5
. Next Button
In Bluetooth and USB modes, press this button to go to the next track.
In FM mode, press this button briefly to go to the next station. Press and hold this button to
seek the next strong station.
6
. Link Button
See O
peration > Wireless Stereo-Link
TM
to learn more about syncing two Trouper
TM
100
speakers together using this button.
7
. EQ Presets Button
Press this button to cycle through these 4 EQ presets:
i. M
usic/DJ: Default setting for general music playback.
ii. L
ive/Performance: Optimized for instruments and singing. Great for busking.
iii. S
peech/Vocals: Adjusted to boost vocals for clear singing and presentations.
iv. U
ser Mode: Custom EQ setting to personalize from the App. Default is flat. See
O
peration > App Control to learn more.
8
. Repeat Button
Press this button to cycle between repeat modes during USB playback. See
O
peration > USB Playback Mode to learn more.
9
. Channel 1 Volume
Press this knob to cycle between adjusting the M
AIN volume, or the channel volume (VOL),
as indicated on the d
isplay. The channel volume controls the level of USB, Bluetooth, Aux,
and Radio audio signals. Turn the knob to adjust the selected volume.
TIP: For proper audio level mixing, always set the channel source volume (VOL) to a higher
level, and then adjust the MAIN volume setting to the appropriate volume. If you are using
a Bluetooth device on this channel, make sure the device volume is turned all the way up
before setting the channel volume and Main volume.
ION Audio Trouper™ 100 User Guide 9
10. Source Button
Press this button to cycle between USB, AUX, FM, and Bluetooth modes. See the Operation
chapter for more details on using each mode.
11. Aux Input
Connect an external audio device (such as a tablet or MP3 player) to Trouper
TM
100 here
using a 1/8” (3.5 mm) auxiliary cable (not included). See Operation > Using the Aux Input
for more information.
12. USB Playback / Charge (5V, 1A) Port
Connect a USB drive here for USB mode playback. See Operation > Using USB Mode for
more information.
Trouper
TM
100 includes a power bank function, which allows you to charge a compatible
5V, 1A smartphone, tablet, or other device using the unit’s internal battery (Capacity:
2000mAh/11.1V, 22.2Wh) by connecting a cable here. See Operation > Using the USB
Charge Port for more information.
Note: To charge smartphones and tablets faster, put the device’s screen to sleep.
13. Channels 2/3 Volume
Press this knob to cycle between adjusting the channel volume (VOL), ECHO amount, and
reverb (REVB) amount, as indicated on the display. The channel volume controls the level
of the MIC/LINE inputs.
TIP: For proper audio level mixing, first make sure your connected MIC/LINE source volume
is turned all the way up (if applicable). Then set channel source volume (VOL) to a higher
level, and then adjust the MAIN volume setting to the appropriate volume.
14. MIC/LINE and MIC/INST Switches
Adjust these switches depending on the type of device connected to the Channel Inputs
2/3. When a microphone is connected to either input, set the switch to MIC. When a line-
level device is connected to Channel 2, set the switch to LINE. When an instrument is
connected to Channel 3, set the switch to INST.
15. Channel Inputs 2/3 (1/4” [6.35 mm] / XLR)
Connect audio sources (mic, keyboard, guitar, etc.) after adjusting the MIC/LINE and
INST/LINE switches to the appropriate positions.
16. Mix Out (XLR)
Connect this output to an additional amplifier system or speaker. This output will send the
combined Channels 1–3 mix to the connected device.
ION Audio Trouper™ 100 User Guide 10
1
7. Power
Connect the included power cable here to power the unit and charge the internal battery.
A full charge may take up to 15 hours.
Note: The speaker will go into ERP energy saving mode when running on battery power
after 30 minutes of no signal or panel interaction. This mode is cancelled when a signal is
detected or with panel interaction.
1
8. Power Switch
Use this switch to power the speaker on or o. When powered on, the blue indicator on
the front panel will be lit. Return the M
AIN volume to "zero" before powering o the
speaker.
ION Audio Trouper™ 100 User Guide 11
Pairing a Bluetooth® Device
1. Power on Trouper™ 100 using the P
ower switch.
2. Upon powering on, Trouper™ 100 will be available to pair, so make sure your Bluetooth
device is within range of the speaker, no more than 100 ft. (30.5 m). While in pairing mode,
the B
luetooth icon on the display will flash blue.
If Trouper™ 100 is powered on and you are using another source, you will need to press
the S
OURCE button to switch to Bluetooth mode, as indicated on the display with the
B
luetooth icon.
3. Navigate to your device’s Bluetooth setup screen, find T
ROUPER 100, and connect.
Note: Do not connect to iPA173_BLE; this is reserved exclusively for connecting to the ION
Sound Control™ app. If you experience trouble in connecting, select “Forget this Device”
on your Bluetooth device and try to connect again.
4. Once paired, you will hear “Connected” (if voice prompts are enabled), and the B
luetooth
icon on the d
isplay will become solid blue.
5. You can now press play in your music player app of choice on your device.
To disconnect a paired device, navigate to your device’s Bluetooth settings and disconnect
or turn o Bluetooth. The speaker will enter Bluetooth pairing mode to make it available for
another device. When you disconnect a Bluetooth device, you will hear “Disconnected” if voice
prompts are enabled.
OPERATION
FM
ANT
FM
ANT
TROUPER
TM
100
31 - POWER ON 2 - BLUETOOTH PAIRING
ION Audio Trouper™ 100 User Guide 12
Wireless Stereo-Link™
To sync audio between two Trouper™ 100 speakers:
1. Power on both Trouper™ 100 speakers using the p
ower switches.
2. Follow the steps in P
airing a Bluetooth® Device to connect your device to one of the
speakers. This will be your “primary” (left) speaker.
3. Press and hold the L
ink button on your primary speaker for two seconds and release it.
Then, press and hold the L
ink button on your secondary (right) speaker for two seconds
and release it.
The L
INK icon on both speakers’ display will begin flashing and a linking tone will be heard
while the speakers establish a link. Please allow 10 to 30 seconds for the speakers to link.
Note: Speakers should be within 50’ (15 m) of each other to properly link. The closer the
speakers are, the faster they will link.
4. Once the speakers are successfully linked, the L
INK icon on both speakers’ display will be
lit solid and a confirmation tone will be heard.
The default linking process enables stereo playback by providing half of the stereo signal
to each speaker.
Note: FM Radio, Aux, and USB modes will be disabled when Stereo-Link™ is active.
Tip: The Bluetooth range will be determined by the distance that your Bluetooth device is
to the primary speaker. See Technical Specifications for Bluetooth and Stereo-Link™
ranges.
T
o exit Stereo-Link™ mode, press and hold the Link button on the primary speaker. The
primary speaker will remain paired to your Bluetooth device. The secondary speaker will begin
searching for a new Bluetooth device to pair to, and you will hear "Bluetooth Pairing" if voice
prompts are enabled.
T
o erase the Stereo-Link™ settings on both units, press and hold the Link button on the
primary (left) speaker for 10 seconds. A confirmation tone will be heard to indicate that the link
settings have been erased.
FM
ANT
FM
ANT
FM
ANT
FM
ANT
TROUPER
TM
100
3 - PRESS & HOLD
(speaker 1)
1 - POWER ON
(speakers 1 & 2)
2 - PAIR BLUETOOTH DEVICE
(speaker 1)
3 - PRESS & HOLD
(speaker 2)
4 - LINKED
(speakers 1 & 2)
ION Audio Trouper™ 100 User Guide 13
Using the Radio
Note: For best results when using the FM radio, attach the included FM antenna to the FM
ANT port on the rear panel.
1. Press the S
OURCE button until FM is shown on the display.
2. Press the <
/> (Previous/Next) buttons to go to the previous or next station.
Press and hold the <
/> buttons to seek to the previous or next strongest station.
T
o save a radio station as a preset:
1. Press and hold the P
lay/Pause / Presets button.
2. Use the <
/> buttons to select a preset number, 1–10, shown on the display.
3. When you have selected the desired preset number, quickly press and release the
P
lay/Pause / Presets button again to save it.
T
o recall a previously saved preset, briefly press the Play/Pause / Presets button to cycle
between the 10 presets.
You can also use the ION Sound Control™ app to save and recall presets. See O
peration >
A
pp Control for more information.
FM
ANT
FM
ANT
1 - PRESS SOURCE
2 - PRESS TO TUNE
2 - HOLD TO SEEK
FM
ANT
FM
ANT
FM
ANT
1 - PRESS & HOLD
3 - PRESS TO SAVE
PRESS TO
RECALL SAVED
2 - SELECT PRESET
ION Audio Trouper™ 100 User Guide 14
Using the Aux Input
1. Connect a 1/8” (3.5 mm) auxiliary cable to the input on the rear panel of Trouper
TM
100 and
connect the other end to an audio device such as an MP3 or CD player.
2. Press the S
OURCE button so that AUX is selected and shown on the display. Doing so will
also cause Bluetooth devices to disconnect.
3. Press play on your device’s music player. Use the C
hannel 1 Volume knob to adjust the
Aux volume.
TIP: For proper audio mixing, first make sure your device volume is turned all the way up.
Then set the Channel Volume to an appropriate level. Finally, adjust the MAIN volume level.
This will help ensure the best quality audio signal from your device. If signal distortion
occurs, try lowering the volume on your device.
T
o exit Aux mode, press the SOURCE button to switch to USB, FM, or Bluetooth modes.
FM
ANT
FM
ANT
FM
ANT
2 - PRESS SOURCE
1 - CONNECT DEVICE
3 - ADJUST VOLUME
ION Audio Trouper™ 100 User Guide 15
Using USB Mode
Connect a USB drive to the USB-A port on the rear panel of Trouper
TM
100 to play music files.
USB Mode will be automatically selected, and music files will begin playing. If you have
switched to another source while the USB drive is connected, press the S
OURCE button to
select U
SB mode, as indicated on the display.
Press the C
H1 knob so that VOL is shown on the display, and then turn the knob to adjust the
USB playback level to an appropriate volume.
While in USB playback mode, you can use the following buttons on the front panel to control
playback:
• Press the P
lay/Pause / Presets button to start or stop USB playback.
• Use the <
/> (Previous/Next) buttons to skip to the previous or next USB track.
• Briefly press the R
epeat button to cycle between repeat modes, as shown on the display:
o A
LL: Repeats all tracks on the USB drive.
o F
OLd: Repeats all tracks in the current folder of the USB drive.
o O
nE: Repeats the currently playing track.
o r
An: Randomly shues the track order.
T
o exit USB mode, press the SOURCE button to switch to AUX, FM, or Bluetooth modes.
FM
ANT
FM
ANT
FM
ANT
ADJUST VOLUME
PLAYBACK CONTROLS
CONNECT
USB DRIVE
ION Audio Trouper™ 100 User Guide 16
Using the USB Charge Port
T
o use the USB charge port:
1. Connect a USB type-A cable to the U
SB Playback
/
Charge Port on the rear panel of your Trouper
TM
100 (see image). Trouper
TM
100 must be powered
on for charging to work.
2. Connect the other end of the cable to the
charging input on your smartphone, tablet, or
other compatible device.
Note: To charge smartphones and tablets faster,
put the device’s screen to sleep.
FM
ANT
ION Audio Trouper™ 100 User Guide 17
App Control
IMPORTANT: To ensure the best possible experience with the app, use the most current
Android OS or iOS on your device.
F
ollow these steps to download the free app on your device:
1. Open the Apple App Store or Google Play on your device. Then, search for the I
ON Sound
C
ontrol™ app.
2. Follow the on-screen instructions to download and install the app. Once downloaded, the
I
ON Sound Control™ app will appear on your device's home screen.
3. Connect your device to Trouper™ 100 via Bluetooth. See O
peration > Pairing a Bluetooth®
D
evice to learn how to do this.
4. Open the ION Sound Control™ app. If prompted, allow the app to access your device's
Bluetooth and Location Services.
5. Follow the steps on screen to find and connect to your Trouper™ 100. Once connected,
you can control various functions of the speaker, such as:
• V
olume: Adjust the speaker's overall volume.
• C
hannels 1–3 Volume: Adjust the incoming volume for the USB/AUX/FM/Bluetooth
sources and 1/4" (6.35 mm) / XLR input channels.
• V
oice Prompts: Enable or disable the voice prompts (on by default).
• B
attery Life: Check the speaker’s battery life status.
• R
adio: Play the radio, change stations, and edit presets.
• E
Q: Adjust the speaker's equalization.
• S
upport: Visit ionaudio.com, contact Technical Support, and view Warranty information
and Frequently Asked Questions.
ION Audio Trouper™ 100 User Guide 18
I
f the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
I
f the sound is distorted: You may need to adjust the levels of your sources and Trouper™ 100
for proper mixing.
i. First, turn your source volume all the way up.
ii. Then, adjust the selected C
hannel Volume knob on Trouper™ 100 to an appropriate level.
iii. Finally, adjust the M
AIN volume to an appropriate level.
If the sound is still distorted, try lowering the volume control of your sound source, then
lowering the C
hannel Volume knob of the channel in use on Trouper™ 100.
I
hear a hum when cables are connected:
• Disconnect cables from the input jacks to see if it’s a faulty cable.
• Use balanced cabling connections whenever possible.
• Make sure the signal cables are not placed near power cables.
• Connect all audio equipment power cables to outlets which share a common ground.
I
f there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If feedback continues, try lowering the C
hannel Volume knob on Trouper™ 100 of the channel
in use.
I
f you can’t hear the microphone over the music volume:
i. First, turn down the volume from your source using the appropriate C
hannel Volume
knob on Trouper™ 100.
ii. Then, make sure your microphone volume is turned all the way up (if applicable), and
then turn up the appropriate C
hannel Volume knob on Trouper™ 100 where the
microphone is connected.
I
f you can't hear your instrument:
i
. Check that the INST/LINE switch is set to INST.
i
i. If applicable, make sure your instrument volume is turned all the way up. Then, adjust
the C
hannel Volume on Trouper™ 100.
I
f there is too much bass: Try adjusting the tone or EQ control on your sound source or on
Trouper™ 100 via the ION Sound Control™ app to lower the bass level. This will allow you to
play the music louder before clipping (distortion) occurs.
TROUBLESHOOTING
ION Audio Trouper™ 100 User Guide 19
I
f you cannot connect your audio device to Trouper™ 100 via Bluetooth:
i. Power o Trouper™ 100 and then power it back on.
ii. Have your audio device (e.g., smartphone or tablet) and Trouper™ 100 as close together
as possible while trying to connect. Make sure both the audio device and Trouper™ 100
are unobstructed by walls, furniture, etc.
iii. Reset the Bluetooth connection on your audio device by turning Bluetooth o and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Trouper™ 100 before, find Trouper™
100 in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or “i” icon located next to it and then select U
npair or
F
orget. Turn Trouper™ 100 o and back on and try pairing again once it reappears in
your available devices list.
Note: If Trouper™ 100 has been paired to another audio device recently that is still within
range, you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may be
happening because your unit is trying to link to another speaker. This can occur if you power
o a speaker that was linked to your unit or if you have just turned on your unit and it is in
Stereo-Link™ mode.
To stop the audio dropouts, exit Stereo-Link ™ mode by pressing and holding the L
ink button.
Alternatively, you can wait for your unit to link to another speaker if there is one within range.
I
f there is a delay in the audio signal between the left and right speakers when linked, break
the link by disconnecting your Bluetooth device from Trouper™ 100, and pair them again
following the instructions in the O
peration > Wireless Stereo-Link
TM
section.
ION Audio Trouper™ 100 User Guide 20
Technical Specifications
Output Power 24 W (RMS)
Drivers Low-Frequency: 6.5” (165.1 mm) woofer
High-Frequency: 1.0” (25.4 mm) tweeter
Max SPL (@ 1 m) 105 dBSPLA (peak)
Frequency Response 64 Hz – 16 kHz (-3 dB)
58 Hz – 18 kHz (-10 dB)
Connectors (2) Combo XLR-1/4” (6.35 mm) Inputs
(1) 1/8” (3.5 mm) AUX Input
(1) USB Charging Port
(1) XLR Line Out
Charge Port 5V, 1 A
Speaker Pole Cup Size 35 mm
Bluetooth Specifications Profile: A2DP, AVRCP
Version: 5.0
Frequency: 2402 – 2480 MHz
Maximum Transmission Power: 10 dBm
Codec: SBC
Range: 100 ft. (30.5 m) *
Battery Type: Lithium Ion 2000 mAh / 11.1 V, 22.2 Wh
Life: Up to 15 hours
Charging Time: Up to 2.5 hours
Power Connection: IEC
Voltage: 100–240V~, 50/60 Hz, 60 W
Fuse: T1AL 250Vac
Dimensions
(height x width x depth)
11.77” x 10.00” x 8.62”
29.9 x 25.4 x 21.9 cm
Weight 11.9 lbs.
5.4 kg
Specifications are subject to change without notice.
* Bluetooth and wireless reception and range are affected by walls, obstructions, and movement. For
optimal performance, place the product so it is unobstructed by walls or furniture and is raised off the
ground.
** Battery life may vary based on temperature, age, and volume usage of product.
APPENDIX
ION Audio Trouper™ 100 User Guide 21
Trademarks & Licenses
ION Audio is a trademark of inMusic Brands, Inc., registered in the U.S. and other countries.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such
marks by ION Audio is under license.
App Store is a trademark of Apple Inc., registered in the U.S. and other countries.
Android and Google Play are registered trademarks of Google Inc. All other product names,
company names, trademarks, or trade names are those of their respective owners.
