FUSION SERVICE REFRIGERATED DISPLAY CASES (SELF-CONTAINED & REMOTE UNITS)
REV AC DATE: 09/14/2023
USER MANUALS\5-0172_FUSION_USER MANUAL_GHS(L)R_GHSAC(L)(H)R_RLB_REF_SVC_CASE
PLEASE NOTE THE FOLLOWING:
1. YOUR SPECIFIC MODEL NUMBER IS LOCATED ON THE SERIAL LABEL (USUALLY AT CASE REAR). HOWEVER,
LABEL LOCATIONS MAY VARY DEPENDING UPON MODEL.
2. SEE SERIAL LABEL LOCATION & INFORMATION SECTION IN MANUAL FOR SAMPLE LABELS.
3. CASES SHOWN IN THIS MANUAL REFLECT FULL & OPEN END PANELS / STRAIGHT OR ANGLED BASES. YOUR
MAY PARTICULAR MODEL DIFFER.
4. THIS USER MANUAL DISPLAYS A VARIETY OF MODELS TO SHOWCASE A VARIETY OF FEATURES AND OPTIONS
(WHICH MAY NOT BE REFLECTED ON YOUR PARTICULAR MARCHANDISER).
5. THIS USER MANUAL MAY ALSO BE APPLICABLE TO MODELS NOT DISPLAYED HEREIN.
GHS1256RLB With
Straight Front Glass
GHS452RLB With
Straight Front Glass
SCC P/N
5-0172
USER
MANUAL
FUSION
CAREFULLY FOLLOW THESE INSTRUCTIONS
Structural Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com
GHS456R With
Curved Front Glass
GHS456R With
Straight Front Glass
GHS556R With Curved Front Glass Raised And End
Panel Removed For Illustrative Purposes Only
2
TABLE OF CONTENTS
TABLE OF CONTENTS ………………………………………………………………………………………..
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS ..………….
INSTALLATION: REMOVAL FROM SKID, REMOVING LOWER FRONT PANELS ..……...…….…….
INSTALLATION: REMOVING VERTICAL LOWER FRONT PANELS (SLOTS/HOOKS/MAGNETS)…
INSTALLATION: ADJUSTING FRONT PANELS / ADJOINING UNITS / GLASS SHELVING ………...
INSTALLATION: ELECTRICAL CONNECTIONS / LED DRIVER BOX …………………...……………..
INSTALLATION: FRONT FAN ACCESS ….………………………………………………………………….
INSTALLATION: FRAME SUPPORT RAILS / SEALING TO FLOOR / LOCKING CASTERS /
LEVELERS……………………………………………………………………………………………...
INSTALLATION: MODEL GHSEH452R.6235 - BASE PANELS / LEVELERS / SEALING PROCESS …..
INSTALLATION: FRONT GLASS ALIGNMENT & ADJUSTMENT - RAILS / LEVELERS ……………..
INSTALLATION: REFRIG. LINES / STUB-UPS / DRAINS / WIRING DIAGRAMS / VENTILATION ….
START-UP & OPERATION: CASE / LIGHTS / THERMOSTAT / SST …………………………………...
SCALE STAND AND OUTLETS / THERMO-SIMPLE 2 (TS.2) DIGITAL THERMOMETER ALARM …
THERMO-SIMPLE 2 (TS.2) DIGITAL ALARM ……………………………………………………………...
DRAIN, HOSE AND BRACKET PLACEMENT ILLUSTRATIONS …………...…………..……….……….
MAINTENANCE FUNDAMENTALS - FLUORESCENT LIGHT FIXTURES ……………….……………..
MAINTENANCE FUNDAMENTALS - LED LIGHT FIXTURES ……...….………………………………….
MAINTENANCE FUNDAMENTALS - REAR SLIDING DOORS / THERMOMETER …………………....
MAINTENANCE FUNDAMENTALS - DRAIN / TXV / REFRIGERATION LINES / SHUT-OFF VALVE .
MAINTENANCE FUNDAMENTALS - HINGED REAR DOORS ………….………………………………..
MAINTENANCE FUNDAMENTALS - WEDGE UNITS: NON-ADJUSTABLE SHELVING ……………...
GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL) ………………..……...…….
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) ..………..…….……….…….
GENERAL CLEANING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) ………..
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) ………..
TROUBLESHOOTING - CONDENSING SYSTEM (BY TRAINED SERVICE PROVIDERS ONLY) …..
TROUBLESHOOTING - EVAPORATOR SYSTEM (BY TRAINED SERVICE PROVIDERS ONLY) ….
PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER)………..
SERIAL LABEL INFORMATION & LOCATION ..……………………………………...…....…………...…..
PROGRAMMABLE CONTROLLER INFORMATION….…………………………………………….……....
TECHNICAL SERVICE CONTACT INFORMATION / WARRANTY INFORMATION ...………...…........
2
3-4
5
6
7
8
9
10
11
12
13
14
15
16-17
18
19
20
21
22
23
24
25
26
27
28-30
31
32
33
34
35
36
3
OVERVIEW
• These Structural Concepts merchandisers are
designed to merchandise packaged products at 41 °F
(5 °C) or less product temperatures (unless custom
cases with wire rack shelving).
• Product must be pre-chilled to 41 °F (5 °C) or less
prior to being placed in merchandiser.
• Cases should be installed and operated according to
this operating manual’s instructions to ensure proper
performance. Improper use will void warranty.
NSF/ANSI TYPE I vs. II ENVIRONMENTAL CONDITIONS
This unit is designed for the display of products in ambient
environmental conditions where temperatures and relative
humidity are maintained within a specific range.
•
NSF/ANSI Type I Conditions: Product is displayed in
store conditions with maximum ambient temperature of
75 °F (24 °C) and maximum relative humidity of 55%.
•
NSF/ANSI Type II Conditions: Product is displayed in
store conditions with maximum ambient temperature of
80 °F (27 °C) and maximum relative humidity of 55%.
• If you are unsure if your unit is classified as NSF/ANSI
Type I or Type II, see tag next to serial label on your
case.
COMPLIANCE
• Performance issues when in violation of applicable
NEC, federal, state and local electrical and plumbing
codes are not covered by warranty. See below.
WARNINGS
• This page contains important warnings to prevent
injury or death. Please read carefully!
WARNING
Hazardous moving parts. Do not operate unit with covers removed.
Fan blades may be exposed when deck panel is removed.
Disconnect power before removing deck panel.
WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
Condensate Pan is Hot!
Electric condensate pan must be disconnected and allowed
to cool before cleaning or removing from case.
WARNING
ELECTRICAL
HAZARD
WARNING
KEEP
HANDS
CLEAR
WARNING
HOT
SURFACE
COMPLIANCE
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical and plumbing codes.
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 1 of 2
ATTENTION
CONTRACTORS
WARNING: This product can expose you to chemicals, including
Urethane (Ethyl Carbamate), which are known to the state of
California to cause cancer and birth defects or other reproductive
harm. For more information go to P65Warnings.ca.gov.
4
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 2 of 2
PRECAUTIONS
• Following are important precautions to prevent
damage to unit or merchandise. Please read carefully!
.
WIRING DIAGRAM
• Case’s wiring diagram folded and in its own packet.
• Wiring diagram placement may vary; it may be placed
near ballast box, field wiring box, raceway cover, or
other related location.
REFRIGERANT DISCLOSURE STATEMENT
• This equipment is prohibited from use in California
with any refrigerants on the “List of Prohibited
Substances” for that specific end-use, in accordance
with California Code of Regulations, title 17, section
95374.
• This disclosure statement has been reviewed and
approved by Structural Concepts and Structural
Concepts attests, under penalty of perjury, that these
statements are true and accurate.
CAUTION! GFCI BREAKER USE REQUIREMENT
If N.E.C. (National Electric Code) or your local code
requires GFCI (Ground Fault Circuit Interrupter) protection,
you MUST use a GFCI breaker in lieu of a GFCI receptacle.
CAUTION! LAMP REPLACEMENT GUIDELINES
LED lamps reflect specific size, shape and overall design.
Any replacements must meet factory specifications.
Fluorescent lamps have been treated to resist breakage
and must be replaced with similarly treated lamps.
CAUTION
CAUTION! POWER CORD AND PLUG MAINTENANCE
Risk of electric shock. If cord or plug becomes damaged,
replace only with cord and plug of same type.
CAUTION! CHECK CONDENSATE PAN POSITION & PLUG
Water on flooring can cause extensive damage!
Before powering up unit, check that:
• Condensate pan is DIRECTLY UNDER condensate drain.
• Condensate overflow pan is connected and operational.
• Condensate pan plug is securely plugged into receptacle.
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
• Performance issues caused by adverse conditions are NOT warranted.
• Keep end panels tightly joined or at least 6” away from structures to prevent
condensation. Keep rear panel at least 6” from wall/structure.
• Unit must be kept at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption to maintain proper temperatures.
• Unit must not be exposed to direct sunlight or any heat source.
• Self-contained unit clearance: 6” min. air intake / 6” min. air discharge.
CAUTION
SEAL FLOOR-MOUNTED UNITS TO FLOOR
Thoroughly clean floor to assure a secure seal! Fixed (non-removable) base frames, cladding or panels
must be sealed to floor with silicone that meets or exceed food grade NSF/ANSI Standard 51.
5
INSTALLATION: REMOVAL FROM SKID, REMOVING VERTICAL LOWER FRONT PANELS
1. Remove From Skid (Rails or Levelers)
• Remove shipping brace that may be securing
case to skid.
• Support case to prevent tipping.
• Caution! Frame Support Rails (or levelers) can
be damaged if case hits floor with heavy force!
Note: Case can be repositioned with pallet truck
when front lower panel is removed. Blocking
may be necessary to obtain adequate height.
Slide Skid Out
• Carefully slide unit to
rear of skid and tip
backward off skid.
• Illustration may not
reflect every feature
or option of your
particular case.
2. Remove Case From Skid (Casters)
Remove shipping brackets that may be securing
casters to skid
• Place ramp up against skid (to allow case to
smoothly slide off from skid).
• Maintain support of case at all times or center
of gravity may cause case to fall.
• Unlock Casters. Roll unit to rear of skid. Roll
Ramp
down ramp and
off from skid.
Support
while
rolling
case
down
ramp.
Note: Illustrations
shown reflect a
general outline of
sample cases and do
not reflect features or
options of your
particular model.
3. Removing Vertical Lower Front Panels (Slot/Hook Method)
Note: No screw removal required: Simply lift lower front panel up (off hooks) and out (away from case).
View of Front Panel
(Removed & Reversed)
Hooks For Lower
Front Panel
Slots For Lower
Front Panel
Note
Lower Front Panel
Removed & Reversed
For Illustrative
Purposes Only
Note: Illustration below reflects flat front glass
(optional). Your case may have curved front glass.
General slots/hooks design is the same.
6
INSTALLATION: REMOVING VERTICAL LOWER FRONT PANELS (SLOT/HOOK/MAGNET METHOD)
4. Removing Vertical Lower Front Panels (Slot/Hook/Magnet Method)
Note: Simply lift lower front panel up (off hooks and magnets) out (away from case).
Magnet
Hook
Slot
7
INSTALLATION: ADJUSTING FRONT PANELS / ADJOINING UNITS / GLASS SHELVING
5. Bolting and Caulking Units Together
Follow these steps to assure a secure, level lineup.
A. Begin all lineups leveling from highest point of
floor.
B. After the ’first’ case is level, apply industrial grade
butyl caulk on non-visible areas (at case end).
Use industrial grade silicone sealant on visible
areas (at case end).
C. Form Two (2) Caulk/Sealant Lines: (Sanitation
and Refrigeration). See illustration at mid-right for
outline of caulk/sealant lines.
D. Line up ‘second’ case bolt-hole to bolt-hole to
‘first’ case.
E. Using SCC-supplied bolts (found in hole locations
OR in installation packet), insert bolts in bolt hole
locations (shown at top-right). You may need to
remove decking to access lower bolt holes.
F. Caution! Front of cases MUST be flush with each
other! After leveling, all cases to be same height.
Deck
Sanitation
Bead
Refrigeration
Bead
Sanitation
Bead
Refrigeration
Bead
Sanitation
Bead
Refrigeration
Bead
G. Using SCC-supplied nuts & bolts, lightly tighten
each of the 5 to 8 bolts in a cross-wise pattern.
Work your way around the pattern, tightening
more firmly at each pass. Do not firmly tighten
one bolt and then start on the next!
H. After the cases are bolted together, level the
‘second’ case. Repeat this process for each
case to be adjoined.
I. After all lined-up cases are level, seal all seams
with industrial grade silicone sealant.
Approximate hole
locations pointed at with
arrows ( ) for bolting
units together.
Sanitation Bead
Refrigeration Bead
Sanitation
Bead
Refrigeration
Bead
--- Sample Flat Glass Unit ---
--- Sample Curved Glass Unit ---
Sanitation
Bead
Refrigeration
Bead
8
INSTALLATION: GLASS SHELVING / ELECTRICAL LAYOUT / BALLAST / OPT’L LED DRIVER BOX)
LED
Driver
(Optional)
Terminal
Strip
Fluorescent
Light Ballasts
Wire Route PBV
Ballast Box /
LED Driver Box
Note: Illustration below may not
exactly reflect every feature or
option of your particular case.
6. Glass Shelving
Certain models have glass shelving. Glass shelving
will be packed separately for shipment.
• Caution! Carefully remove from packaging.
• Grasp firmly and carefully install.
• Caution! Check that plastic edging is intact
before placing glass shelving onto brackets!
• Plastic edging must NOT be removed from glass
shelves. Contact Structural Concepts for
replacement edging (see TECHNICAL SERVICE
CONTACT INFORMATION section).
• Check that glass shelving is in proper position
before placing product in case.
• See illustrations at right showing both curved and
flat front glass (optional).
7. Electrical Layout
Front Ballast Box or LED Drive Box (Optional)
Remove front panel. See INSTALLATION:
REMOVAL FROM SKID, REMOVING VERTICAL
LOWER FRONT PANELS section in this manual.
• Stub-up connections are in ballast box.
• Remove ballast box / LED driver box cover.
• Knockouts are on the underside of ballast box /
LED driver box making electrical connections.
• Voltage rating is on serial label at case rear.
• Note: Wiring process must be performed by
certified electrician only.
Glass
Shelves
Glass
Shelves
Glass Shelves
6
7
9
INSTALLATION: FRONT FAN ACCESS
8. Front Fan Access
Front Ballast Box
• Remove screws along outer area of case.
• Remove screws along inner area of case.
• Drop Front Fan panel down.
• Repair/replace fans.
• Replace in reverse order it was removed.
• Voltage rating is on serial label at case rear.
Note: Wiring process must be performed by
certified electrician only.
Remove screws along
outer area of case
Remove screws along
inner area of case
Front Fan
Panel
Front Fan
Panel
8
10
INSTALLATION: FRAME SUPPORT RAILS / SEALING TO FLOOR / LOCKING CASTERS / LEVELERS
9. Cases With Frame Support Rails: Shim
• Partially disassembled illustration at right shows
case with frame support rails.
• Shims will be provided with all cases that have
frame support rails.
• Use shims to level case.
• Note: After case is in position, it must be
sealed to floor to prevent entry or leakage of
liquid or moisture.
10. Cases With Casters: Lock and Unlock
• To lock casters, press down on lever.
• To unlock casters, pull lever up.
• See mid-right illustration.
11. Cases With Levelers: Adjust
• After case is in position, adjust case so it is level
and plumb (see illustration below-right).
• You may need to remove front and/or rear
toe-kick to access levelers.
• Use adjustable wrench (and possibly a pry bar)
to adjust leveler.
• Do not use pry bar on toe-kick as it may buckle.
• Do not use pry bar on end panel as it may chip.
• Use pry bar ONLY on base frame to avoid
damaging case.
• See sample model GHSEH452R.6235 below for
general leveler illustration.
Frame Support Rails
Pry Bar
Base
Frame
Leveler
Adjustable
Wrench
Toe-Kick
9
10
11
Note: Model Shown May Not
Exactly Reflect Every
Feature Or Option Of Your
Particular Merchandiser.
11
INSTALLATION: MODEL GHSEH452R.6235 - BASE PANELS / LEVELERS / SEALING PROCESS
• Depending upon case weight, installer may use a
wrench and/or pry bar to accomplish this task.
14. Seal Adjustable Close-Off To Floor
• Adjustable close-off is gravity-based. No screws
are required to hold it in place.
• Apply sealant to underside of adjustable close-off
and seal it to floor.
12. Remove Front Panel
• Front panel is removable via slot/hook/magnet
method.
• See illustration below.
13. Adjust Levelers
• After rear base panels are removed, adjust
levelers so the case is level and plumb.
14
13
Pry Bar
12
Adjustable
Wrench
Leveler
INSTALLATION: FRONT GLASS ALIGNMENT & ADJUSTMENT - RAILS / LEVELERS
12
Case with Curved
Front Glass
15. Front Glass Alignment & Adjustment via Rails / Levelers (For Curved / Flat Front Glass)
• Proper alignment of the front glass is important to create and maintain a seal inside the case.
• Improper alignment can cause air leaks compromising the environment inside the case and create condensation.
• Follow the five steps listed below to assure proper front glass alignment.
B. Front-to-Back Leveling:
• Place a level on top of case,
perpendicular to the front glass.
• Raise or lower either side of case by
shimming under the rails or adjusting
levelers (following steps 3 & 4 below).
• Double-check the side-to-side level.
A. Side-to-Side Leveling: Place a level on top of display case (parallel
to front glass). Level the case by inserting shims under the rails (or,
for levelers, rotating either clockwise or counter-clockwise). Follow
steps 3 and 4 below for specifics.
E. Verification:
• After inserting shims (or adjusting levelers), open and shut the front glass.
• Verify (again) that front glass is properly aligned at left-hand and right-hand side of the case.
• If not, repeat the shimming procedure (or leveler adjustment) until the front glass is properly aligned
along both sides of the case.
CURVED
FRONT
GLASS
END
PANEL
LIFT
D. If FRONT-RIGHT CORNER is too close
to end panel (or hitting it), insert shims at
the BACK RIGHT CORNER of case.
Or, for leveler system, adjust levelers at the
BACK RIGHT CORNER of case
DOWNWARD.
LIFT
END
PANEL
CURVED
FRONT
GLASS
C. If FRONT-LEFT CORNER
is too close to end panel (or
hitting it), insert shims at the
BACK LEFT CORNER of case.
Or, for leveler system, adjust
levelers at the BACK LEFT
CORNER of case DOWNWARD
END PANEL
Case with Flat
Front Glass
END PANEL
Rails
Shown
Rails or Levelers
5-6563
Rails or Levelers
13
INSTALLATION: REFRIGERATION LINES / STUB-UPS / DRAINS / WIRING DIAGRAMS / VENTILATION
16. Refrigeration Line Stub-Up Connections
(Remote Units)
• Remove front panel.
• Refrigerant stub-up access opening is at the
front on the left hand side of the base (see
illustration at top-right).
• Stub-up connections are accessed from inside
the case.
• Remove interior decks.
• Remove fan shroud assembly.
• Line connections are in the tub front, on the left
hand side
• Remove foam material from the entry hole
provided in the tub drain trough.
• Route refrigerant lines through access hole.
• Run case-to-case connections through
cutouts in base.
• Sweat the high and low pressure
connections.
• Fill access hole with suitable filler to insure
watertight integrity of tub.
• Illustration at top-right may not reflect every
feature or option of your particular case.
17. Refrigeration Drain Connection
(Remote Units)
• Depending upon drain access needs, either front
or rear panel may be removed to gain access to
drain stub-up.
• 1.5” male PVC stub-up connection is under the
case on the right hand side.
• Drain stub-up may be at case center in extended
length cases.
• Connect tub drain to floor drain. Maintain
1/4”-fall per foot to provide proper drainage.
• Illustration at top-right may not reflect every
feature or option of your particular case.
18. Condensate Pan / Drain Position
(Self-Contained Units)
• Remove the Rear Panel by lifting up & out.
• Slide the Condenser Unit out from case.
• Condenser Unit access is now available.
• Insure that the condensate pan is installed under
the PVC condensate drain trap.
• Insure that the condensate pan is plugged into
the receptacle inside base.
• Lower rear panel back into place.
• See Drain, Hose and Bracket Placement
section in Operating Manual for details.
Refrigeration
Line Stub-Ups
Access
Cutout
Drain Stub-Up (may be
at case center in
extended length cases)
20. Ventilation and Clearance
• Self-Contained refrigerated cases must
maintain airflow clearance of 6” (minimum) to
12” (recommended) at front and rear.
• Restriction of air can void warranty.
• Illustration below may not reflect every feature
or option of your particular case.
Check air grilles for obstructions.
Maintain airflow clearance of 6” (min.)
to 12” (recommended) at front & rear.
19. Electrical Wiring Diagram
• Each case has its own wiring diagram
folded and in its own packet.
• Wiring diagram placement may vary; it may
be placed near condenser fan cover,
ballast box, raceway cover, or other related
location.
14
START-UP & OPERATION: CASE / LIGHTS / THERMOSTAT / SST
Cap
Plug
Receptacle
Raceway Receptacle, Plug and Cap
Raceway
1. Display Case Start-Up
A. Case
• Remote: Case will power-up when properly field
wired (or plugged in).
• Self-Contained: Turn main power on.
• After case is powered up, lift curved or flat front
glass by grasping lift handle and raising (see
illustration at right).
• Note: Illustration at right reflects flat front glass
(optional). Yours may have curved front glass.
• Lift deck to check that coil fans are running.
• Coil fans (and in self-contained units, compressor
motor) should turn on.
B. Lights
• Turn lights on.
> Self-Contained Units: Switch is likely at rear of
case (as shown at top-right) or at rear plenum
(as shown at mid-right).
> Remote Units: Switch is likely at rear plenum.
If not, there may be NO SWITCH (lights will come
on when case powers up).
• All lights should come on at the same time. If
bulbs are fluorescent, first time lighting may
require a short warm-up period. LEDs have no
warm-up period.
• Slightly dim / flickering of new bulbs is normal.
If lights do not turn on, check raceway plugs.
• Lighting is wired in series so all lights must be
plugged in or receptacles capped for case
lights to be on. See illustration at right.
• LED Lights may have single or dual rows
(depending upon model).
• Note: If lights do not come on, check that plug is
properly inserted into socket.
C. Thermostat (All Self-Contained Units and Some
Remote Units)
• Check that compressor symbol light is on.
• Compressor will likely be identified with:
Compressor symbol (common in programmable
controllers).
• After case has run for a few minutes, check
that temperature starts to drop.
• If temperature controller does not begin cooling
(in a few minutes) see temperature controller
section in this operating manual for instructions.
• Remote units (without temperature controller on
case): Verify that refrigeration requirements listed
on serial label (found on the case) are being met.
Main Power
Switch
Light Switch
Temperature
Controller
Rear Doors Coil Fans
Lift Handle
to Raise
Front Glass
Raceway
Plugs (See
Illustration
Below)
Light Switch (Remote Units
D. Saturated Suction Temperature (Remote)
• See serial label on case for suction
temperature requirements and BTU
requirements.
• See serial label on case for defrost schedule
and temperature termination parameters.
Control Panel
Self-Contained Only
Skirt Lighting
(On Certain Cases)
15
SCALE STAND AND OUTLETS / THERMO-SIMPLE 2 (TS.2) DIGITAL THERMOMETER ALARM
1. Scale Stands and Outlets
Scale Stands and Outlets
• Scale stands and outlets are mainly found on
Model GHSAC852. However, they may also be
on other models.
• There are three (3) scale stands and outlets.
• Only use 110V plugs that are compatible with
scale stand outlets.
2. Thermo-Simple 2 (TS.2) Digital
Thermometer Alarm
• Thermo-Simple 2 digital thermometer alarm is
mainly found on Model GHSAC852. However, it
may also be on other models.
• See next two pages for specifics on the
Thermo-Simple 2 digital thermometer alarm.
Scale Stand
and
Receptacle
(Typical)
Thermo-Simple 2 (TS.2) Digital
Thermometer Alarm
16
THERMO-SIMPLE 2 (TS.2) DIGITAL ALARM - PG #1 OF 2
Thermo-Simple 2 (TS.2) Digital
Thermometer Alarm
(Note: Alarm is Not on All Cases)
--- Model GHSAC852R Shown Above ---
Thermo-Simple 2 (TS.2) Colors Schemes / Flashing / Alarm Status
NOTE: THESE
TWO PAGES
PROVIDE A
GENERAL
OVERVIEW OF THE
Thermo-Simple 2
(TS.2) DIGITAL
THERMOMETER
ALARM.
SEE THE
Thermo-Simple 2
(TS.2) Manual
(SCC P/N 20-16086)
FOR MORE
SPECIFIC
INFORMATION.
17
THERMO-SIMPLE 2 (TS.2) DIGITAL ALARM - PG #2 OF 2
Thermo-Simple 2 (TS.2) Display
Thermo-Simple 2 (TS.2) Magnetic Switches
To trigger a magnetic switch on the TS.2
device, a Refrigeration Innovation Magik
Wand is needed. The Magik Wand can be
purchased from Refrigeration Innovation,
LLC. The Magik Wand will ensure that the
switches are triggered properly.
In absence of a Magik Wand, the magnetic
switches on a TS.2 device can be triggered
by any strong magnet (Neodymium
rare-earth type). A typical refrigerator door
magnet or whiteboard magnet is not strong
enough.
Magik Wand
magnet end is
used to trigger
magnetic
switches.
NOTE: THESE TWO PAGES
PROVIDE A GENERAL OVERVIEW
OF THE Thermo-Simple 2 (TS.2)
DIGITAL THERMOMETER ALARM.
SEE THE Thermo-Simple 2 (TS.2)
Manual (SCC P/N 20-16086) FOR
MORE SPECIFIC INFORMATION.
18
DRAIN, HOSE AND BRACKET PLACEMENT ILLUSTRATIONS
NOTE: BELOW ILLUSTRATIONS MAY NOT
EXACTLY REFLECT EVERY
PARTICULAR CASE’S FEATURES
2. Hot Gas Condensate System.
• Hot gas serpentine coil is routed through a condensate
reservoir allowing water to be heated. This system
uses a wicking material (partially submersed) with
warm condenser air passing through it for evaporation.
• Also incorporates an overflow reservoir with heating
element to ensure complete condensate removal.
Three Condensate Systems Are Illustrated Here:
Illustration #1: Hot Gas “CopeVap” Condensate
System. “Copevap” is built into Compressor Unit.
Illustration #2: Hot Gas Condensate System.
Illustration 3A/3B : Electrical Heat Rod Condensate
System. Note: Separate Condensate Pan.
Warning! Regardless of Condensate System, the
Hose & Drain Trap MUST BE secured & positioned
over Condensate Pan to prevent water on floor.
When sliding out Condenser Unit, be careful that
drain is not pulled from proper position.
1. Hot Gas “CopeVap” Condensate System.
Clear PVC
Tube
Drain Trap
Hose thru bracket
Bracket
Note: Drain
positioned
directly over
Reservoir
“CopeVap”
Reservoir
Clamp
3B. Isometric View of
Electrical Heat Rod Condensate System
Condensate Pan
Evap. Pan Positioning Bracket
Use Hose Clamp
to Secure Hose
to Adapter
Clear PVC
Tube
Evap. Pan
Positioning
Bracket
Drain
Trap
Refrigeration
Assembly
Base
Compressor Pan
Shipment Screw
(1 at each side)
Wicking
Material
This area of your unit
may widely vary (due to
display case options).
Suction
Accumulator
Hot
Serpentine
Coil
Receiver
Elec. Box, Hot
Gas Condensate
Overflow
Scroll
Compressor
Fan
Shroud
Filter
Drier
Sight Glass
3A. Front View of
Electrical Heat Rod Condensate System
Condensate
Pan
Drain
Trap
19
Note: See INSTALLATION section in this manual
for the following:
• Front Panel adjustment and removal
• Angled Base adjustment and removal
• Vertical Base adjustment and removal
1. Fluorescent Light Fixtures
Warning! Disconnect power before providing
maintenance and service to unit.
Caution: Lamps have been treated to resist
breakage and must be replaced with similarly
treated lamps.
Note: Warranty will be void if claims arise from
negligence, misuse of goods, extreme
environmental conditions or improper
maintenance. See Overview And Warnings
section in this operating manual.
Light fixtures are located on underside of shelf
assemblies, at underside of top board (inside of
case). See illustration at top-right.
Removal of lamp:
• Rotate lamp (1/4-turn) either direction to
disengage (upper or lower) pins/contacts from
lamp-mounting sockets.
• Remove bulb by applying even pressure from
back side at the bulb ends and pulling the
remaining contact from sockets.
• See illustrations at mid and lower-right.
Installation of lamp:
• Align pins with slot.
• Insert pins into socket by rotating the bulb
1/4-turn to secure either the (upper or lower)
pin contacts into the sockets.
• Rotate remaining bulb contacts (1/4-turn) into
remaining lamp mounting socket contacts.
• See illustrations at right.
See next page for LED Light Fixture information
MAINTENANCE FUNDAMENTALS - FLUORESCENT LIGHT FIXTURES
Lamp Pins
Light Socket
Light Fixture
Light
Fixtures
Above illustration has end panel removed for
illustrative purposes only.
20
MAINTENANCE FUNDAMENTALS, CONT’D - LED LIGHT FIXTURES
2. LED Light Power Cord and Plug
• Power cord and plug (for LED lights) locations vary
depending upon model.
• Caution! You must plugged in an approved outlet!
3. LED Light Locations
• LED lights are located at both header, shelving and under
front nose of case.
• Check that ALL of the light plugs are properly connected to
the LED light.
• Plug must be inserted ALL THE WAY into the LED light
orifice (with no gap) to work properly.
• See TROUBLESHOOTING section in manual if LED lights
malfunction.
No Gap
Gap
4. LED Style Light Fixtures
Removal of faulty LED light:
• LED lights rarely require change-out.
• To remove faulty LED light, simply grasp light near
retaining spring and carefully pull away from its spring.
Disconnect plug from LED’s socket.
• Contact Structural Concepts’ Technical Service Depart-
ment for replacement parts (see Technical Service sec-
tion of this manual for information).
Replacement of LED light:
• To replace LED light fixture, simply insert new LED light
at proper position (socket must be near plug). Carefully
snap into metal springs so LEDs are held firmly in place.
• Note: LED light and plug must be connected in a
specific manner or they will not work.
A. Certain plug designs (“barrel type”) merely require that
plug be pushed all the way in.
B. Other plugs require “oval edge” of plug to
connect to oval edge of LED light.
• See illustrations at right.
LED Light
Plug
LED’s Barrel
Shaped Insert
LED’s Oval Form
Plug’s
Oval Form
--- LED Plug & Light Fixture ---
Retaining
Springs
Plug
A
B
LED’s Barrel
Shaped
Insert
LED
Light
“B-Shaped” LED Plug & Light Fixture
“Barrel-Shaped” LED Plug & Light Fixture
21
MAINTENANCE FUNDAMENTALS - REAR SLIDING DOORS / THERMOMETER
Case With Single Set of Rear Sliding Doors
5. Rear Sliding Doors
Note: Doors are not interchangeable. There is an inner
and outer door.
• The outer door is the right hand door (from the service
side or rear of case).
• It is identified by a stop located at the lower right hand
corner to the inside of the case.
• To remove, move doors toward the center of the case.
• Outer door must be removed first and replaced last.
• Individually lift each door up toward the top
of the case; pivot the bottom of the door out.
• Carefully set rear sliding doors down to
prevent them from falling.
• Replace rear sliding doors in reverse order
they were removed.
6. Thermometer (Placement and Function)
• Thermometers are found at varying locations.
Illustration below shows rear placement. Yours may
vary.
• Thermometers provided with equipment reflect internal
air temperature only (NOT actual food temperature).
• Use probe thermometers to determine actual product
temperatures.
22
MAINTENANCE FUNDAMENTALS - DRAIN / TXV / REFRIGERATION LINES / SHUT-OFF VALVE
7. Drain and Expansion Valve Access
• The drain and expansion valve are both
accessible from the front of the case.
• Unplug the fans (one plug per side) and
remove the fastener from the access panel in
the front right (or left) corner of the unit (as
shown in illustration at right).
• The drain, thermostatic expansion valve (TXV)
and shut-off valve (optional, depending upon
model) are directly below the access panel.
• See illustration below for partially
disassembled model depicting shut-off valve,
drain, refrigeration lines, TXV, etc.
Fan Plug
TXV Access Panel
Evaporator Fan
Shut-Off Valve
TXV
Drain
Refrigeration
Lines
Note: Model
GHSN456RLB 45°
Inside Wedge (Shown at
Left) May Not Exactly
Reflect Every Feature or
Option of Your
Particular Case)
23
MAINTENANCE FUNDAMENTALS - HINGED REAR DOORS
8. Hinged Rear Doors (Model GHSX952RLB, Etc.)
• Caution! Do not open door BEYOND hinge its stopping point. Doing so can weaken or break door
hinges.
• Door handle mechanism must latch securely to maintain proper temperature in merchandiser.
• See illustration below.
Model GHSX952RLB Shown Above
With Rear Door Opened
24
MAINTENANCE FUNDAMENTALS - WEDGE UNITS: NON-ADJUSTABLE SHELVING
9. Wedge Units With Non-Adjustable Shelving (Model GMDSNA4R.5773M, Etc.)
• Wedge unit dimensional variance at each notch prevent adjustable shelving (either up or down) .
Model GMDSNA4R.5773M
Shown At Left
Wedge Units’ Bracket
Hooks Are Not Adjustable
Wedge Unit
Bracket
• Thus, wedge unit shelving is NOT
able to be raised or lowered. They
must remain at factory position.
• Should different/additional shelving
be desired, contact Structural
Concepts.
• See illustration below.
25
GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL)
AREA FREQ. INSTRUCTIONS
Exterior Daily Acrylic (Air Deflectors/Storage Areas): Clean any acrylic surfaces with a mild
soap and water solution and a soft cloth. Caution! Never use ammonia-based
cleaners on acrylic. Incorrect cleaning agents or abrasive cleaning cloths
cause surface to ‘cloud’ over time.
Daily Glass / Mirrors / Shelving (Including Sliding Door Glass): Clean side glass,
glass shelves, and mirrors with a household or commercial glass cleaner. Clean
out door track with moist cloth.
Daily Shelves/Decking: Non-glass shelves and decking can be cleaned with a warm
soap and water solution and soft cloth.
Daily End Panels, Front Panel, Toe-Kick, Scale Stands, etc.: Wipe off all surfaces
with warm water and mild soap solution and non-abrasive cloth.
Weekly Wood, Laminate and Painted Surfaces: Clean with mild soap and water solution
and a soft cloth.
Weekly Magnetic Condenser Coil Filter (Self-Contained Units Only):
• This filter helps prevent dust particles from entering condenser coil.
• It is accessible at case rear.
• Clean magnetic condenser coil filter by following either of these steps:
1. As magnetic condenser coil filter is dishwasher safe, remove from case
(no screw removal required) and use a rag or soft-bristled brush to wipe off
excess dust particles from filter. Run in normal dishwasher cycle. Remove
from dishwasher. Dry with soft cloth or paper towel. Return to case.
2. If not using dishwasher, remove magnetic condenser coil filter from case.
Use a rag or soft-bristled brush to wipe off excess dust particles from filter.
Submerse in warm, soapy water. Use soft-bristled brush to remove dust,
dirt, grease and grime that may collect on filter. Rinse thoroughly.
Interior Daily Shelves/Deck: Shelves/Deck can be cleaned with a warm soap and water
solution. For stubborn stains/residue, decks can be removed and cleaned with
soap and water solution or submersed in hot, soapy water solution. Rinse
thoroughly. Dry. Return to case.
Weekly Shelving Brackets / Air Return Grilles / Decking
• Wipe off shelving brackets, air return grilles and decking with moist cloth.
• Shelving brackets can be removed for more thorough cleaning.
• Air return grilles can be removed for more thorough cleaning.
• Decking is NOT to be removed by store personnel.
Monthly Condenser Coil: Vacuum or brush grille condenser coil at case front. Use metal
or fiber brush to remove dust and dirt that can collect on condenser coils. Be
careful not to damage the fins on the coil. See INSTALLATION section in manual
for side panel removal information.
26
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
CONDITION TROUBLESHOOTING
Case Not Lining Up See INSTALLATION section in this manual for instructions on properly
aligning case (alongside other cases) and adjusting levelers (or rails).
Water Is On The Floor Call service provider.
Fan Emits Excessive Noise Call service provider.
Case Lights Are Not
Working
Check that Light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE FUNDAMENTALS - STANDARD LIGHT FIXTURES or
MAINTENANCE FUNDAMENTALS - LED LIGHTS section in manual.
If case lights still do not come on, call service provider.
Case is Not Holding Proper
Temperature
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Product must be pre-chilled before placing
in case.
Check that the case is not in the sun or near a heat or air-conditioning
vent. See OVERVIEW / TECHNICAL INFORMATION / WARNINGS
section in this manual for specifics.
If case is located near front doors, temperature fluctuation can hinder
unit’s ability to maintain temperature.
Check that air filter and condenser coil has been cleaned. See GENERAL
CLEANING (TO BE PERFORMED BY STORE PERSONNEL) section in
this manual for specifics.
Check air return grilles (area at front of decking) for obstructions. DO NOT
set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
27
GENERAL CLEANING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)
AREA TO CLEAN FREQUENCY INSTRUCTIONS
Case Interior Monthly Evaporator Fan Shroud Area (Under Decking): Caution! Due to
rotating fans in area, turn off case and disconnect plug from
wall outlet before beginning fan shroud (and surrounding tub
area) cleaning! 1) Turn off power. 2) Remove decks from case. 3)
Clean fan shroud area (and surrounding tub area) with moist cloth.
Quarterly Tub & Drain: Caution! Due to rotating fans in area, turn off
case and disconnect plug from wall outlet before beginning
tub & drain cleaning! Vacuum tub under decks. Clean with soap
and water solution. Wipe dry with clean cloth. Keep drain free of
debris to prevent clogging.
28
CONDITION TROUBLESHOOTING
Case Not Lining
Up
See INSTALLATION section in this manual for instructions on properly aligning case
(alongside other cases) and adjusting levelers.
Water Is On The
Floor
Caution! Water on flooring can cause much damage! Until cause is determined
(and repaired), following these procedures:
• Use wet-dry vacuum (or mop & bucket) to remove standing water.
• Use ‘catch pans’ for water to drain into. Swap out regularly until case has
completely drained.
Note: See Drain, Hose and Bracket Placement Illustrations sheet in this manual for
views of different condensate systems used in display cases.
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over condensate pan (or floor drain,
for remote units).
Check store conditions.
• To prevent condensation in NSF/ANSI Type I environments, maximum conditions
are to be 55% relative humidity / 75° Fahrenheit.
• For NSF/ANSI Type II environments, maximum conditions are to be 55% relative
humidity / 80° Fahrenheit.
• If you are unsure if your unit is classified as NSF/ANSI Type I or Type II, see tag
next to serial label on your case.
Check condensate pan float for proper operation (heat rod condensate system only).
Check that condensate pan is properly plugged in or connected.
Caution! Condensate pan may be malfunctioning (electrical heat rod condensate
system). If so, water will overflow pan and seep onto flooring causing damage! Until
condensate pan is functioning (or is replaced), following these procedures:
• Use wet-dry vacuum (or mop & bucket) to remove standing water.
• Use ‘catch pans’ for water to drain into. Swap out regularly until case has
completely drained.
Caution! Disruption of power can cause water to overflow pan and seep onto
flooring causing damage! Check that power to case is constant. Until power is
restored, following these procedures:
• Use wet-dry vacuum (or mop & bucket) to remove standing water.
• Use ‘catch pans’ for water to drainage. Swap out regularly until evaporation of
case is complete (or until power is restored).
When power to case is restored, condensate pan should function properly and water
will no longer overflow onto flooring.
Caution! Wicking material may be dirty or worn and need replacement (hot gas
condensate only).
• Slide refrigeration system out from under unit.
• After refrigeration system has been carefully slid out from under unit, replace
wicking material with new. If wicking material is not available, contact Structural
Concepts®. See toll-free number at last page of this operating manual.
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 of 3
29
CONDITION TROUBLESHOOTING
Fan Emits Excessive
Noise
Check that the case is aligned, level and plumb.
Check evaporator fan for cleanliness.
Unplug/power off fan motors. Check motor shaft for bearing wear.
Check that fan motors are securely mounted in brackets.
Verify that fan blades are securely mounted to fan motor.
Check that nothing is preventing blade rotation.
Check that the fan shroud is properly secured.
Fans Are Not Working Check that the MAIN power switch is on.
Check that fans are plugged in at the fan shroud.
Check for foreign material obstructing fan performance.
Check that fan blades freely rotate within fan shrouds
Check that power is going to fans
Check that fan wiring is connected on terminal blocks.
Digital Control Display
Is Blank
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
System Not Operating Check that the utility power is on.
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 2 of 3
30
CONDITION TROUBLESHOOTING
Case Lights Are Not
Working
Check that Light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE - LIGHT FIXTURES (LED LIGHT FIXTURES) section.
Service Technicians Only: Check voltage at LED drivers. If voltage is entering but
not exiting, LED driver may be faulty.
Control Display Is
Flashing
See your case’s serial label for your model’s specified settings. See SERIAL
LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE for label
location, etc.
Case Is Not Holding
Temperature
If a large amount of warm product was added to the case, it will take time for the
temperature to adjust. Unit needs product to be pre-chilled.
Temperature changes during defrost mode but will return to normal. Fourth LED will
indicate defrost cycle in progress.
Check that case is not in sun or near a heat or air-conditioning vent. See
OVERVIEW AND WARNINGS section in manual for adverse conditions/spacing
issue parameters.
If case is located near front doors, temperature fluctuation can hinder unit’s ability
to maintain temperature. See OVERVIEW AND WARNINGS section in manual for
adverse conditions/spacing issue parameters.
Check that magnetic air filter (attached to rear grille) has been cleaned. See
GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL)
section in operating manual for instructions.
Check that condenser coil has been cleaned.
Check air return grilles for obstructions.
Check sight glass for flashing and/or low charge.
Check Set Point Temperature; it may be adjusted too high.
Condensing Unit Is
Not Operating
Check that the power is turned on.
Determine if temperature controller settings are properly set. See your case’s
serial label for your model’s specified settings. See SERIAL LABEL LOCATION &
INFORMATION LISTED / TECH INFO & SERVICE section in manual for label
location, etc.
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 3 of 3
31
TROUBLESHOOTING - CONDENSING SYSTEM (BY TRAINED SERVICE PROVIDERS ONLY)
CONDITION TROUBLESHOOTING
Head Pressure Too High Check that the condensing coil is not dirty or covered.
Check that condensing fans are working.
Check that refrigerant is not overcharged.
Perform sub-cooling check and verify that no contaminates are in system.
Check that liquid line filter dryer is not plugged.
Check that close-offs are intact (around condensing coil) and that air is not
recirculate.
Check that store ambient temperature isn’t above maximum allowed.
See OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS /
WIRING / PLUGS section in this manual.
Head Pressure Too Low Check if sight glass is flashing or showing low charge.
Check that suction pressure isn’t too low.
Check that compressor reed valves aren’t bad. Look for high suction/low
head pressure. Perform pump-down.
32
TROUBLESHOOTING - EVAPORATOR SYSTEM (BY TRAINED SERVICE PROVIDERS ONLY)
CONDITION TROUBLESHOOTING
Low Suction Pressure Check if sight glass is flashing or showing low charge.
Check that expansion valve (TXV) isn’t restricted. Check element charge.
Check that liquid line or filter isn’t restricted. Check that refrigeration lines
and/or hoses are not kinked on either high or low sides.
Check that evaporator fan motors are working.
Check that superheat is between 6 °F to 8 °F.
Check that there is no air recirculation around evaporator coil.
Check that evaporator coil is not iced up.
High Suction Pressure Check for refrigerant overcharge.
Check that compressor reed valves aren’t bad. Look for high suction/low
head pressure. Perform pump down.
Check that the “cooling load” isn’t high. Product must be pre-chilled before
placing in refrigerated section of case.
Check that case is at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption.
Check that unit is not exposed to direct sunlight via windows or any other
heat source (ovens, fryers, etc.).
Check that superheat adjustment isn’t low.
Check TXV bulb installation
a. Poor thermal contact.
b. Warm location.
33
PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER)
PREVENTIVE
MAINTENANCE
FREQ. INSTRUCTIONS
Case Exterior Quarterly Condensing Coil:
• Remove panel to access area by lifting up and off or by screw removal
(depending on case).
• Use air pressure or industrial strength vacuum; clean dust and dirt that
may collect on the Condenser Coil.
• Caution! Airborne dust can contaminating food! Use wet rags to
cover area where air pressure is blowing.
• Warning! Coil fins are sharp. Handle with care!
• Return panel to case.
Quarterly Refrigeration Package/Compressor Area: Caution! Be certain to
disconnect power from case before cleaning Refrigeration Package!
• Warning! Condensate Pan Is HOT! Disconnect power from case and
allow to cool before cleaning condensate pan!
• Slide/Roll compressor package out from under case.
• See REFRIGERATION FUNDAMENTALS section for in-depth
instructions on accessing the condensate pan.
• Use a scrub-brush and a non-corrosive de-scaling solution (to prevent
corrosion, lime and rust). Follow instructions as to proper dilution,
safety precautions and scrubbing method.
• Electric heater coil condensate pans can be removed and cleaned.
• After thoroughly cleaning pan with scrub-brush and solution, rinse
thoroughly with clean water (in spray bottle) and wipe dry with sponge
or paper towel.
• Use moist cloth to wipe off dust & debris that collects on various parts
(fans, sight glass, overflow pan, etc.).
• Slide refrigeration assembly back under case.
• Replace front panel and lower grille via hooks (no screws required).
Quarterly Under Case Cleaning: Once refrigeration package is clear of unit, vacuum
under case to remove dust and dirt that may collect under case.
Case Interior Quarterly Tub Area (Evaporator Coil, Drain, Fans, Brackets):
Caution! Disconnect power from the case before cleaning tub, coil,
fan, motor and drain area!
• Use vacuum to clean entire area.
• After vacuuming, clean area with warm water, clean cloth, and mild
soap solution.
• Remove any debris that may clog drain.
• Wipe down fan blades, motors and brackets with moist cloth.
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
34
SERIAL LABEL LOCATION & INFO LISTED / TECH INFO & SERVICE / REFRIGERATED CASES ONLY
Serial Label Location & Information Listed /
Technical Information & Service
• Serial labels are affixed at a wide range of places
(on the header, near thermostat, at case rear,
behind panels/toe-kicks, on electrical boxes, etc.).
• Serial labels contain electrical, temperature and
refrigeration information, as well as regulatory
standards to which the case conforms.
• Sample serial label is shown. A variety of models is
displayed on serial label for illustration purposes only.
Your case’s serial label will reflect only one model.
• For additional technical information and service, see
the TECHNICAL SERVICE page in this manual for
instructions on contacting Structural Concepts’
Technical Service Department.
--- Sample Serial Label For Refrigerated Cases ---
MODEL NRS3648RXV-SAMPLE
SERIAL NO. 12345X30DZ098765
888 E. Porter Rd - Muskegon, MI 49441
3048256
Conforms to UL Std. 471
Conforms to NSF/ANSI Stds. 2 & 7
CERTIFIED TO CAN/CSA
STD C22.2 NO 120
ELECTRICAL RATING
REFRIGERANT
DESIGN PRESSURE
MINIMUM CIRCUIT AMPACITY
MAXIMUM OVERCURRENT
120/1/60 16 A
R513A AMOUNT 50 OZ
HIGH 186 LOW 88
20A
20A
Super Heat Temp 6-8 °F FOR PARTS AND SERVICE
Defrost 6 defrosts per day, 45 °F CALL 1-800-433-9490
Reveal
Harmony
Fusion
Impulse
Addenda
Blend
Grocerant
Oasis
Sample QR Code
SCAN FOR PRODUCT LITERATURE
SAMPLE ONLY
35
PROGRAMMABLE CONTROLLER (SELECT, CLICK ON OR SCAN QR CODE FOR INFORMATION)
35
Carel® iJF Platform
Carel® PJEZ Platform
Carel® ir33 Platform
Dixell® XM670K-XM679K Platform
To Access Information About The Programmable
Controller That Is Used On Your Case,
Follow These Instructions:
> If Viewing This Document on Smart Phone, Tablet
or Computer, Select/Click On The QR Code at Right.
> If Viewing This Document In Print (Hard Copy),
Scan The QR Code at Right With Your Smart Phone
or Tablet.
Determine Which Programmable Controller Is On Your Case (Controllers
That Are Commonly Used By Structural Concepts Are Shown Below).
Your Particular Programmable Controller May Differ.
STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY
36
TECH SERVICE/WARRANTY CONTACT INFO:
1 (800) 433-9490 / EXTENSION 1
DAYS/HOURS AVAILABLE:
MONDAY - FRIDAY (CLOSED HOLIDAYS)
8:00 A.M. TO 8:00 P.M. EST
YOU MUST HAVE THE FOLLOWING INFO AVAILABLE
BEFORE CONTACTING STRUCTURAL CONCEPTS:
SERIAL NO. / MODEL NO. / STORE NO. / STORE
ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS,
DAMAGE, STORE’S AMBIENT CONDITIONS, ETC.)
To Access The Limited Warranty To Your
Case, Follow These Instructions:
> If Viewing This Document on Smart Phone,
Tablet or Computer, Select/Click On The QR
Code at Right.
> If Viewing This Document In Print (Hard
Copy), Scan The QR Code at Right With Your
Smart Phone or Tablet.
