
Page 1 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
NEPTUNE
INDUSTRIAL DEHUMIDIFIER
OWNER’S MANUAL
www.eipl.co.uk
To Buy: Visit www.sylvane.com or call (800) 934-9194
For Product Support: Contact Ebac USA at (757) 873 6800

Page 2 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
NEPTUNE
PACKAGE CONTENTS
Item Description Quantity
10199GR-US Dehumidifier 1
3014336 PVC Tube – 3/8” I/D 1.5M
3086116 Jubilee clip 1
TPC209 Manual 1

Page 3 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
INTRODUCTION
Designed for a wide range of applications, the Neptune dehumidifier is a
super high capacity industrial unit which provides fast and efficient drying.
The Neptune has a number of special features:
•
Super high efficiency rotary compressor
•
Temperature-sensitive microprocessor controlled defrost system
•
Exterior epoxy powder-coated finish
•
Internal condensate pump (optional)
•
Rugged portable design
•
Heavy duty carrying handle
•
Extra long power cord
The fan draws the moist air through the inlet grille on the back of the unit, and
then through the cold evaporator coil, which cools the air below its dew point.
Moisture forms on the evaporator coil and is collected in the condensate tray,
which is equipped with a permanent drain. The cooled air then passes
through the hot condenser coil where it is reheated using the same energy
removed during the cooling phase, plus the additional heat generated by the
compressor. The air is, therefore, discharged from the dehumidifier at a
slightly higher temperature with a lower absolute humidity than that which
entered. Continuous circulation of air through the dehumidifier gradually
reduces the relative humidity within the area.
The dehumidifier is a rugged, reliable drying unit designed to operate
effectively over a broad range of temperature and humidity conditions.
The unit incorporates a welded and galvanized steel chassis and is finished in
an epoxy coating for resilience to damage caused by rough handling.

Page 4 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
SPECIFICATIONS
"This product contains fluorinated greenhouse gases covered by the Kyoto Protocol. The
refrigeration system is hermetically sealed.
The Global Warming Potential (GWP) of refrigerants used in products manufactured by Ebac
Industrial Products Ltd is as follows
R134a – 1300
R407c – 1610
For type and weight of refrigerant contained in this unit, please refer to the product data label"
M
ODEL
:
Neptune
H
EIGHT
:
24” (610mm)
W
IDTH
:
14” (355mm)
D
EPTH
:
15” (381mm)
W
EIGHT
:
60 lbs (30 Kg)
A
IRFLOW
:
282 CFM (476 M3/Hr)
P
OWER
S
UPPLY
:
110V/ 60Hz/ 1 ph
F
INISH
:
Powder-coated Epoxy
O
PERATING
R
ANGE
:
33°F – 95°F
R
EFRIGERANT
:
R-407c (16.2 oz)

Page 5 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
OPERATION
The following procedures should be followed to test the Neptune for correct
operation:
1. After unpacking, examine all external features to confirm damage-
free shipment. Report all defects and damage at once. Connect the
power cable to a grounded 15 Amp electrical outlet.
2. Check dehumidification process as follows:
A. Place unit on a level surface.
B. Start up unit by switching to “ON”.
C. Check that air is being delivered through the front outlet grille
and the compressor is running.
D. Leave the machine running for 60 minutes.
E. Check to ensure there is sign of water extraction through the
condensate drain.
If, after carrying out the above procedures, the unit does not appear to
function properly, refer to the Trouble Shooting section, which follows,
or contact the Factory Service Center.
CAUTION:
DO NOT
REMOVE COVERS WHEN UNIT IS IN OPERATION
CAUTION:
ONCE THE UNIT HAS BEEN SWITCHED OFF, WAIT AT
LEAST FIVE MINUTES BEFORE RESTARTING.

Page 6 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
ROUTINE MAINTENANCE
To ensure continued full efficiency of the dehumidifier, maintenance
procedures should be performed as follows:
1. Replace or clean the inlet air grille as required. Clean the surface
of the evaporator and condenser coils by blowing the dirt out from
behind the fins with compressed air. Hold the nozzle of the air hose
away from the coil to avoid damaging the fins. Alternatively,
vacuum clean the coils.
2. Check that the fan is firmly secured to the motor shaft and that the
fan rotates freely. The fan motor is sealed for life and therefore
does not need oiling.
3. To check the refrigerant charge, run the unit for 15 minutes and
briefly remove the top cover. The evaporator coil should be evenly
frost coated across its surface. At temperatures above 70°F, the
coil may be covered with droplets of water rather than frost. Partial
frosting accompanied by frosting of the thin capillary tubes,
indicates loss of refrigerant gas or low charge.
4. Check all wiring connections.
I
F ANY OF THE PRECEDING PROBLEMS OCCUR
,
CONTACT THE
E
BAC
S
ERVICE
C
ENTER PRIOR TO CONTINUED OPERATION OF THE UNIT TO
PREVENT PERMANENT DAMAGE
.
WARNING:
ENSURE THAT THE POWER CORD TO THE MACHINE HAS BEEN
DISCONNECTED BEFORE CARRYING OUT ROUTINE
MAINTNENANCE
WARNING
:
DO NOT STEAM CLEAN REFRIGERATION COILS

Page 7 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
REPAIRS
1. Should an electrical component fail, consult the Factory Service
Center to obtain the proper replacement part.
2. If refrigerant gas is lost from the machine, it will be necessary to use
a refrigeration technician to correct the fault. Contact the Factory
Service Center prior to initiating this action.
Any competent refrigeration technician will be able to service the
equipment. The following procedure must be used:
a. The source of the leak must be determined and corrected.
b. The machine should be thoroughly evacuated before
recharging.
c. The unit must be recharged with refrigerant measured
accurately by weight.
d. For evacuation and recharging of the machine, use the crimped
and brazed charging stub attached to the side of the refrigerant
compressor.
The charging stub should be crimped and rebrazed after
servicing. N
EVER
allow permanent service valves to be fitted to
any part of the circuit. Service valves may leak causing further
loss of refrigerant gas.
3. The refrigerant compressor fitted to the dehumidifier is a durable
unit that should give many years of service. Compressor failure can
result from the machine losing its refrigerant gas. The compressor
can be replaced by a competent refrigeration technician.
Failure of the compressor can be confirmed by the following
procedure:
a. Establish that power is present at the compressor terminals
using a voltmeter.
b. With the power disconnected, check the continuity of the internal
winding by using meter across the compressor terminals. An
open circuit indicates that the compressor should be replaced.
c. Check that the compressor is not grounded by establishing that
a circuit does not exist between the compressor terminals and
the shell of the compressor.

Page 8 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
TROUBLESHOOTING
S
YMPTOM
C
AUSE
R
EMEDY
Unit inoperative 1. No power to unit
1. Check the power from
power supply panel
Little or no airflow
1. Loose fan on shaft
2. Fan motor burnt out
3. Dirty refrigeration coils
4. Loose electrical wiring
1. Tighten fan
2. Replace the fan motor
3. See Routine Maintenance
Section
4. Check the wiring diagram
to find fault and repair
Little or no water
extraction
1. Insufficient air flow
2. Compressor fault
3. Loss of refrigerant gas
1. Check all of the above
2. Contact the Factory
Service Center
3. Contact the Factory
Service Center
Little or no defrost
when required
1. Faulty timer
2. Faulty by-pass valve
1. Contact the Factory
Service Center
2. Contact the Factory
Service Center
Unit vibrates
excessively
1. Loose compressor
2. Damaged fan
1. Tighten the nuts on the
compressor mounts
2. Replace fan
Water flooding inside
the machine
1. Drain pipe blocked/frozen
2. Drain pipe too high
3. Crimped or blocked tubing
1. Clear the obstruction
2. Ensure that no section of
the drain hose is above the
level of the water outlet
3. Straighten, clear, or replace
tubing

Page 9 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
NEPTUNE
SPARE PARTS LIST
Spare parts available online
www.EIPLDIRECT.com
N
UMBER
D
ESCRIPTION
P
ART
N
UMBER
Q
UANTITY
1 Compressor (RGA5456EXA) 3022170 1
2 Compressor Overheat Protector N/A 1
3 Compressor Capacitor 3030908 1
4 Evaporator/Condenser Coil 2139330 1
5 Black Rubber Foot 3101436 4
6 Filter Dryer 3020901 1
7 Fan Motor 3035788 1
8 By-pass Valve 3020811 1
9 Electronic Timer 1609850 1
10 Axial Fan 3040129 1
11 Rocker Switch 3035914 1
12 Thermistor Assy 3035142 1
13 Solenoid Coil 3030421 1
14 PVC Clear Tube 3014336 1
15 Drain Tray 2131107 1
16 Capillary Tube 0.052” I/D 3014249 4.2 ft

Page 10 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
Ebac
LIMITED WARRANTY
Our products carry a one-year unconditional warranty against any defects in
workmanship or material. This warranty will cover all parts and labour
required to repair your Ebac product. This warranty is invalid if the unit has
been abused, damaged, whether intentional or accidental, or if any
modifications have been made to the unit.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS ISSUED IN LIEU OF
ALL OTHER WARRANTIES (WHETHER WRITTEN, ORAL, OR IMPLIED)
INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. EBAC
SYSTEMS, INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL
DAMAGES, LOST PROFITS, OR INCIDENTAL DAMAGES FOR BREACH
OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THE
FOREGOING DESCRIBED MERCHANDISE.
For Your Records: Model:____________________
S/N:______________________
Date Received:______________
SAVE THIS SECTION FOR YOUR RECORDS
CLIP AND RETURN THIS CARD
PLEASE NOTE
WARRANTY REGISTRATION
To ensure that your
Ebac Dehumidifier is
accorded the full
coverage provided by
this warranty, please
complete and mail this
card at your earliest
convenience.
Thank You
DATE
MODEL ___________ S/N ________________ RECEIVED ________________
OWNER __________________________________________________________
ADDRESS ________________________________________________________
CITY __________________________ STATE ________ ZIP _______________
COMMENTS ______________________________________________________
_________________________________________________________________
Ebac Industrial Products, Inc.700 Thimble Shoals Blvd, Suite 109
Newport News, VA. 23606-2575Tel: (757) 873 6800 Fax: (757) 873 3632

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Drawing : - TPC209
Issue : - 6
Date : - 09/12/13

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Drawing : - TPC209
Issue : - 6
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Drawing : - TPC209
Issue : - 6
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Drawing : - TPC209
Issue : - 6
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Drawing : - TPC209
Issue : - 6
Date : - 09/12/13

Page 16 of 16
Drawing : - TPC209
Issue : - 6
Date : - 09/12/13
UK Head Office
Ebac Industrial Products Ltd
St Helens Trading Estate
Bishop Auckland
County Durham
DL14 9AD
Tel: +44 (0) 1388 664400
Fax: +44 (0) 1388 662590
www.eipl.co.uk
American Sales Office
Ebac Industrial Products Inc
700 Thimble Shoals Blvd.
Suite 109, Newport News
Virginia, 23606-2575
USA
Tel: +01 757 873 6800
Fax: +01 757 873 3632
www.ebacusa.com
German Sales Office
Ebac Industrial Products Ltd.
Gartenfelder Str. 29-37
Gebäude 35
D-13599, Berlin
Germany
Tel: +49 3043 557241
Fax: +49 3043 557240
www.eip-ltd.de
