MOBILE
PHONE
Product Safety &
Warranty Information
Please read this manual before
operating your device and keep
it for future reference.
This document contains important
terms and conditions with respect
to your device. By using this device,
you accept those terms and conditions.
VZW_G900V_EN_PSW_PS_051116_FINAL
Legal Information
Important legal information can be
accessed in writing on the mobile device
or on
samsung.com
READ THIS INFORMATION BEFORE USING
YOUR MOBILE DEVICE.
Samsung Limited Warranty
- This product
is covered under the applicable
Samsung Limited Warranty
INCLUDING
ITS DISPUTE RESOLUTION PROCEDURE
and your right to opt out of arbitration
within 30 calendar days of the first
consumer purchase.
You may opt out
by either sending an email to
[email protected] with
the subject line "Arbitration Opt-Out" or
by calling
1-800-SAMSUNG (726-7864)
.
For
more detailed procedures, please refer
to the "Dispute Resolution Procedures
and Arbitration and Opt-Out" section of
the Limited Warranty.
Full written terms and detailed
information about the warranty and
obtaining service are available on the
device at: Settings ➔ About phone ➔
Legal Information ➔ Samsung legal or
you may access the online version of the
Health/Safety and Warranty guide for
your device at:
English:
www.samsung.com/us/Legal/Phone-
HSGuide
Spanish:
www.samsung.com/us/Legal/Phone-
HSGuide-SP
Location of Legal Information on the
device:
Health and Safety Information
• Settings ➔ About phone ➔ Legal
information ➔ Samsung legal ➔
Health and Safety
Warranty
• Settings ➔ About phone ➔ Legal
information ➔ Samsung legal ➔
Warranty
End User License Agreement (EULA)
• Settings ➔ About phone ➔ Legal
information ➔ Samsung legal ➔ End
User License Agreement
WARNING!
This product contains
chemicals known to the State
of California to cause cancer,
birth defects, or other
reproductive harm. For more
information, please call
1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined
below, owned by or which is otherwise
the property of Samsung or its respective
suppliers relating to the SAMSUNG
Phone, including but not limited to,
accessories, parts, or software relating
thereto (the “Phone System”), is
proprietary to Samsung and protected
under federal laws, state laws, and
international treaty provisions.
Intellectual Property includes, but is not
limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer
programs, and related documentation
and other works of authorship. You may
not infringe or otherwise violate the
rights secured by the Intellectual
Property. Moreover, you agree that you
will not (and will not attempt to) modify,
prepare derivative works of, reverse
engineer, decompile, disassemble, or
otherwise attempt to create source code
from the software. No title to or
ownership in the Intellectual Property is
transferred to you. All applicable rights of
the Intellectual Property shall remain
with SAMSUNG and its suppliers.
Open Source Software
Some software components of this
product, including but not limited to
'PowerTOP' and 'e2fsprogs', incorporate
source code covered under GNU General
Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL
License, BSD License and other open
source licenses. To obtain the source
code covered under the open source
licenses, please visit:
http://opensource.samsung.com
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG
MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT,
INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR
ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE
PRODUCT; THE PERFORMANCE OF THE
PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING
CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO
CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN
ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS
WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR
YOUR MODIFICATION OF OPERATING
SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE
AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT
PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF
YOU ATTEMPT TO DOWNLOAD
SOFTWARE ONTO THE DEVICE WITHOUT
AUTHORIZATION, YOU WILL BE NOTIFIED
ON THE SCREEN THAT THE DEVICE WILL
NO LONGER OPERATE AND BE
INSTRUCTED TO POWER DOWN THE
DEVICE. YOU MUST THEN CONTACT
YOUR CARRIER TO RESTORE THE DEVICE
TO THE CARRIER AUTHORIZED
SETTINGS.
Samsung KNOX
Samsung KNOX™ is Samsung’s security
platform and is a mark for a Samsung
device tested for security with enterprise
use in mind. Additional licensing fee may
be required. For more information about
KNOX, please refer to:
www.samsung.com/
us/knox
[041516]
Samsung Electronics
America (SEA), Inc
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
1
Table of Contents
Section 1: Health and Safety
Information ............................3
Maintaining Water and Dust
Resistance . . . . . . . . . . . . . . 4
Specific Absorption Rate (SAR)
Certification Information . . . 6
FCC Part 15 Information
to User . . . . . . . . . . . . . . . . 9
Commercial Mobile Alerting
System (CMAS) . . . . . . . . . 11
Samsung Mobile Products and
Recycling . . . . . . . . . . . . . 11
GPS & AGPS . . . . . . . . . . . . . 14
Emergency Calls . . . . . . . . . . 16
FCC Hearing Aid Compatibility
(HAC) Regulations for
Wireless Devices . . . . . . . . 18
Restricting Children's Access
to Your Mobile Device . . . . 23
Section 2: Online Legal
Information ..........................24
End User License Agreement
for Software (EULA) . . . . . . 24
Health/Safety and Standard
Limited Warranty Guide
(Terms & Conditions
of Sale) . . . . . . . . . . . . . . . 25
3
Section 1: Health and
Safety Information
This section outlines the safety
precautions associated with using your
phone. The terms “mobile device” or
“cell phone” are used in this section to
refer to your phone.
Read this information
before using your mobile device
.
Caution!
The information gathered from
this device, S Health, or related
software is not intended for use
in the diagnosis of disease or
other conditions, or in the cure,
mitigation, treatment or
prevention of disease.
The accuracy of the information
and data provided by this device
and its related software,
including heart rate readings,
may be affected by factors such
as environmental conditions,
skin condition, specific activity
performed while using/wearing
the device, settings of the
device, user configuration/
user-provided information,
placement of the sensor on the
Health and Safety Information 4
body, and other end-user
interactions. Please refer to the
user manual for more
information on proper wear and
use, or see www.samsung.com/
us/heartratesensor
Note:
Water-resistant and dustproof
based on IP67 rating, which tests
submersion up to 1.0 meters for
up to 30 minutes.
Maintaining Water and
Dust Resistance
This device is rated IP67 using the
Ingress Protection rating system.
Your device has been tested in a
controlled environment and shown to be
water and dust resistant in certain
circumstances (meets requirements of
classification IP67 as described by the
international standard IEC 60529 -
Degrees of Protection provided by
Enclosures [IP Code]; test conditions:
15-35°C, 86-106 kPa, 1.0 meters, for
30 minutes). Despite this classification,
5
your device is not impervious to water
damage in any situation. It is important
that all compartments are closed tightly.
Follow these tips carefully to prevent
damage to the device.
•
Whenever your device gets wet, dry it
thoroughly with a clean, soft cloth.
•
Do not expose the device to salt water or
ionized water, or to water over 1.0 meters
deep for more than 30 minutes. If your
device is exposed to fresh water, dry it
thoroughly with a clean, soft cloth. If the
device is exposed to any liquid other than
fresh water, rinse the device with fresh
water immediately and dry it thoroughly
with a clean, soft cloth. Failure to rinse the
device in fresh water and dry it as
instructed may cause the device to suffer
from operability or cosmetic issues.
•
Do not expose the device to water at high
pressure.
•
If the device is dropped or receives an
impact, the water and dust resistant
features of the device may be damaged.
•
The touchscreen and other features may
not work properly if the device is used in
water or in other liquids. [040616]
Health and Safety Information 6
Specific Absorption Rate
(SAR) Certification
Information
Your wireless device is a radio
transmitter and receiver. It is designed
and manufactured not to exceed the
exposure limits for Radio Frequency (RF)
energy set by the Federal
Communications Commission (FCC) of
the U.S. Government.
These FCC RF exposure limits are
derived from the recommendations of
two expert organizations: the National
Council on Radiation Protection and
Measurement (NCRP) and the Institute of
Electrical and Electronics Engineers
(IEEE). In both cases, the
recommendations were developed by
scientific and engineering experts drawn
from industry, government, and
academia after extensive reviews of the
scientific literature related to the
biological effects of RF energy.
The RF exposure limit set by the FCC for
wireless mobile devices employs a unit
of measurement known as the Specific
Absorption Rate (SAR). The SAR is a
measure of the rate of absorption of RF
7
energy by the human body expressed in
units of watts per kilogram (W/kg). The
FCC requires wireless devices to comply
with a safety limit of 1.6 watts per
kilogram (1.6 W/kg).
The FCC SAR limit incorporates a
substantial margin of safety to give
additional protection to the public and to
account for any variations in
measurements.
SAR tests are conducted using standard
operating positions accepted by the FCC
with the device transmitting at its
highest certified power level in all tested
frequency bands. Although the SAR is
determined at the highest certified
power level, the actual SAR level of the
device while operating can be well below
the maximum reported value. This is
because the device is designed to
operate at multiple power levels so as to
use only the power required to reach the
network. In general, the closer you are to
a wireless base station antenna, the
lower the power output of the device.
Before a new model device is available
for sale to the public, it must be tested
and certified to the FCC that it does not
exceed the SAR limit established by the
Health and Safety Information 8
FCC. Tests for each model phone are
performed in positions and locations
(e.g. at the ear and worn on the body) as
required by the FCC. For body-worn
operation, this device has been tested
and meets FCC RF exposure guidelines
when used with an accessory that
contains no metal and that positions the
mobile device a minimum of 1.0 cm from
the body. Use of other accessories may
not ensure compliance with FCC RF
exposure guidelines. The FCC has
granted an Equipment Authorization for
this mobile device with all reported SAR
levels evaluated as in compliance with
the FCC RF exposure guidelines.
This device has a FCC ID number:
A3LSMG900V [Model Number:
SM-G900V] and the specific SAR
levels for this device can be found at
the following FCC website:
www.fcc.gov/oet/ea/
.
The SAR information for this device can
also be found on Samsung’s website:
www.samsung.com/sar
SAR information on this and other model
devices can be accessed online on the
FCC's website through
http://transition.fcc.gov/oet/rfsafety/sar.html
.
9
To find information that pertains to a
particular model, this site uses the
device FCC ID number which is usually
printed somewhere on the case of the
device. Sometimes it may be necessary
to remove the battery pack to find the
number. Once you have the FCC ID
number for a particular device, follow the
instructions on the website and it should
provide values for typical or maximum
SAR for a particular device. Additional
SAR information can also be obtained at
www.fcc.gov/encyclopedia/specific-
absorption-rate-sar-cellular-telephones
FCC Part 15 Information
to User
Pursuant to part 15.21 of the FCC Rules,
you are cautioned that changes or
modifications not expressly approved by
Samsung could void your authority to
operate the device.
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
Health and Safety Information 10
Note:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to
part 15 of the FCC Rules. These
limits are designed to provide
reasonable protection against
harmful interference in a residential
installation. This equipment
generates, uses and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or
television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more
of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the
equipment and receiver.
11
•
Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/
TV technician for help.
Commercial Mobile
Alerting System (CMAS)
This device is designed to receive
Wireless Emergency Alerts from CMAS. If
your wireless provider has chosen to
participate in CMAS, alerts are available
while in the provider's coverage area. If
you travel outside your provider's
coverage area, wireless emergency
alerts may not be available. For more
information, please contact your wireless
provider.
Samsung Mobile Products
and Recycling
Samsung cares for the environment and
encourages its customers to recycle
Samsung mobile devices and genuine
Samsung accessories.
Proper disposal of your mobile device
and its battery is not only important for
safety, it benefits the environment.
Health and Safety Information 12
Batteries must be recycled or disposed
of properly.
Note:
Dispose of unwanted electronics
through an approved recycler.
We've made it easy for you to recycle
your old Samsung mobile device by
working with respected take-back
companies in every state in the country.
Note:
Most carriers will provide a take-
back option for products to be
properly disposed when purchasing
new products.
Drop It Off
You can drop off your
Samsung-branded mobile device and
batteries for recycling at one of our
numerous Samsung Recycling Direct
(SM) locations.
Note:
Samsung-branded devices and
batteries will be accepted at these
locations for no fee.
For battery recycling,
go to call2recycle.org
or call 1-800-822-8837.
13
To find the nearest recycling location,
go to any of the following:
•
www.samsung.com/recyclingdirect
or call 1-877-278-0799.
•
PLUG-IN to eCYCLING with EPA:
www.call2recycle.org/
Mail It In
The Samsung Mobile Take-Back
Program will provide Samsung
customers with a free recycling
mailing label.
For more information, go to:
https://pages.samsung.com/recycling/
index.jsp
and follow the on-screen
instructions or call 1-800-822-8837.
Follow local regulations regarding
disposal of mobile devices and
batteries
Dispose of your mobile device and
batteries in accordance with local
regulations. In some areas, the disposal
of these items in household or business
trash may be prohibited. Help us protect
the environment - recycle!
Warning!
Never dispose of batteries in a
fire because they may explode.
Health and Safety Information 14
GPS & AGPS
Certain Samsung mobile devices can use
a Global Positioning System (GPS) signal
for location-based applications. A GPS
uses satellites controlled by the U.S.
Government that are subject to changes
implemented in accordance with the
Department of Defense policy and the
2008 Federal Radio navigation Plan
(FRP). Changes may affect the
performance of location-based
technology on your mobile device.
Certain Samsung mobile devices can
also use an Assisted Global Positioning
System (AGPS), which obtains
information from the cellular network to
improve GPS performance. AGPS uses
your wireless service provider's network
and therefore airtime, data charges, and/
or additional charges may apply in
accordance with your service plan.
Contact your wireless service provider
for details.
Your Location
Location-based information includes
information that can be used to
determine the approximate location of a
mobile device. Mobile devices which are
connected to a wireless network
15
transmit location-based information.
Additionally, if you use applications that
require location-based information (e.g.
driving directions), such applications
transmit location-based information. The
location-based information may be
shared with third-parties, including your
wireless service provider, applications
providers, Samsung, and other
third-parties providing services.
Use of AGPS in Emergency Calls
When you make an emergency call, the
cellular network may activate AGPS
technology in your mobile device to tell
the emergency responders your
approximate location.
AGPS has limitations and
might not work
in your area
. Therefore:
•
Always tell the emergency responder your
location to the best of your ability; and
•
Remain on the mobile device for as long as
the emergency responder instructs you.
Navigation
Maps, directions, and other
navigation-data, including data relating
to your current location, may contain
inaccurate or incomplete data, and
circumstances can and do change over
Health and Safety Information 16
time. In some areas, complete
information may not be available.
Therefore, you should always visually
confirm that the navigational instructions
are consistent with what you see before
following them. All users should pay
attention to road conditions, closures,
traffic, and all other factors that may
impact safe driving or walking. Always
obey posted road signs
.
Emergency Calls
This mobile device, like any wireless
mobile device, operates using radio
signals, wireless and landline networks,
as well as user-programmed functions,
which cannot guarantee connection in all
conditions, areas, or circumstances.
Therefore, you should never rely solely
on any wireless mobile device for
essential communications (medical
emergencies, for example). Before
traveling in remote or underdeveloped
areas, plan an alternate method of
contacting emergency services
personnel. Remember, to make or
receive any calls, the mobile device must
be switched on and in a service area
with adequate signal strength.
17
Emergency calls may not be possible on
all wireless mobile device networks or
when certain network services and/or
mobile device features are in use. Check
with local service providers. If certain
features are in use (call blocking, for
example), you may first need to
deactivate those features before you can
make an emergency call. Consult your
User Manual and your local cellular
service provider. When making an
emergency call, remember to give all the
necessary information as accurately as
possible. Remember that your mobile
device may be the only means of
communication at the scene of an
accident; do not cut off the call until
given permission to do so.
To make an emergency call:
1. If the mobile device is not on,
switch it on.
2.
Open your phone dialer.
3. Enter the emergency number for your
present location (for example, 911 or
other official emergency number),
then tap Call/Send. Emergency
numbers vary by location.
Health and Safety Information 18
FCC Hearing Aid
Compatibility (HAC)
Regulations for Wireless
Devices
The U.S. Federal Communications
Commission (FCC) has established
requirements for digital wireless mobile
devices to be compatible with hearing
aids and other assistive hearing devices.
When individuals employing some
assistive hearing devices (hearing aids
and cochlear implants) use wireless
mobile devices, they may detect a
buzzing, humming, or whining noise.
Some hearing devices are more immune
than others to this interference noise,
and mobile devices also vary in the
amount of interference they generate.
The wireless telephone industry has
developed a rating system for wireless
mobile devices to assist hearing device
users find mobile devices that may be
compatible with their hearing devices.
Not all mobile devices have been rated.
Mobile devices that are rated have the
rating on their box or a label located on
the box.
19
The ratings are not guarantees. Results
will vary depending on the user's hearing
device and hearing loss. If your hearing
device happens to be vulnerable to
interference, you may not be able to use
a rated mobile device successfully.
Trying out the mobile device with your
hearing device is the best way to
evaluate it for your personal needs.
M-Ratings
: Wireless mobile devices rated
M3 or M4 meet FCC requirements and
are likely to generate less interference to
hearing devices than mobile devices that
are not labeled. M4 is the better/higher
of the two ratings. M-ratings refer to
enabling acoustic coupling with hearing
aids that do not operate in telecoil mode.
T-Ratings
: Mobile devices rated T3 or T4
meet FCC requirements and are likely to
generate less interference to hearing
devices than mobile devices that are not
labeled. T4 is the better/higher of the
two ratings. T-ratings refer to enabling
inductive coupling with hearing aids
operating in telecoil mode.
Hearing devices may also be rated. Your
hearing aid manufacturer or hearing
health professional may help you find
Health and Safety Information 20
this rating. Higher ratings mean that the
hearing device is relatively immune to
interference noise.
Under the current industry standard,
American National Standards Institute
(ANSI) C63.19, the hearing aid and
wireless mobile device rating values are
added together to indicate how usable
they are together. For example, if a
hearing aid meets the M2 level rating
and the wireless mobile device meets
the M3 level rating, the sum of the two
values equals M5.
Under the standard, this should provide
the hearing aid user with normal use
while using the hearing aid with the
particular wireless mobile device. A sum
of 6 or more would indicate excellent
performance.
However, these are not guarantees that
all users will be satisfied. T ratings work
similarly.
21
The HAC rating and measurement
procedure are described in the American
National Standards Institute (ANSI)
C63.19 standard.
HAC for Newer Technologies
This device has been tested and rated
for use with hearing aids for some of the
wireless technologies that it uses.
However, there may be some newer
wireless technologies used in this device
that have not been tested yet for use
with hearing aids.
It is important to try the different features
of this device thoroughly and in different
locations, using your hearing aid or
cochlear implant, to determine if you
hear any interfering noise. Consult your
service provider or the manufacturer of
M3 + M2 = 5
T3 + T2 = 5
Health and Safety Information 22
this device for information on hearing aid
compatibility. If you have questions
about return or exchange policies,
consult your service provider or device
retailer.
Caution! Some applications or prolonged
usage may increase device
temperature.
Prolonged skin
contact with a device that is hot
to the touch may produce skin
discomfort or redness, or
low-temperature burns. If the
device feels hot to the touch,
discontinue use and close all
applications or turn off the
device until it cools. Always
ensure that the device has
adequate ventilation and air flow.
Covering the device with
bedding, your body, thick
clothing or any other materials
that significantly affect air flow
may affect the performance of
the device and poses a possible
risk of fire or explosion, which
could lead to serious bodily
injuries or damage to property.
23
Restricting Children's
Access to Your Mobile
Device
Your mobile device is not a toy. Do not
allow children under the age of 3 to play
with it because they could hurt
themselves or others or damage the
mobile device. If parents choose to allow
children 3 or older to use the device,
they should make sure that there is
adequate supervision of children while
using the mobile device to guard against
damage to the device and use of
services that may increase wireless or
other charges.
Parental control settings should be
enabled to ensure that children do not
have access to services or content not
approved by the parent. Routinely check
this mobile device to ensure that the
device is working properly and is safe for
children to use.
Online Legal Information 24
Section 2: Online Legal
Information
SAMSUNG ELECTRONICS AMERICA, INC.
(“SAMSUNG”) warrants that SAMSUNG’s
devices and accessories (“Products”) are
free from defects in material and
workmanship under normal use and
service.
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
End User License
Agreement for Software
(EULA)
The EULA for this device can be found:
Online at:
www.samsung.com/us/Legal/
SamsungLegal-EULA4
25
Health/Safety and
Standard Limited
Warranty Guide (Terms &
Conditions of Sale)
The online version of the Health/Safety
and Warranty guide for your device can
be found at:
English:
www.samsung.com/us/Legal/Phone-
HSGuide
Spanish:
www.samsung.com/us/Legal/Phone-
HSGuide-SP
Procedures for Dispute
Resolution/30-day
Arbitration and Opt-Out
Policy
ALL DISPUTES WITH SAMSUNG ARISING
IN ANY WAY FROM THIS LIMITED
WARRANTY OR THE SALE, CONDITION
OR PERFORMANCE OF THE PRODUCTS
SHALL BE RESOLVED EXCLUSIVELY
THROUGH FINAL AND BINDING
ARBITRATION, AND NOT BY A COURT OR
JURY.
Online Legal Information 26
ANY SUCH DISPUTE SHALL NOT BE
COMBINED OR CONSOLIDATED WITH A
DISPUTE INVOLVING ANY OTHER
PERSON’S OR ENTITY’S PRODUCT OR
CLAIM, AND SPECIFICALLY, WITHOUT
LIMITATION OF THE FOREGOING, SHALL
NOT UNDER ANY CIRCUMSTANCES
PROCEED AS PART OF A CLASS ACTION.
THE ARBITRATION SHALL BE
CONDUCTED BEFORE A SINGLE
ARBITRATOR, WHOSE AWARD MAY NOT
EXCEED, IN FORM OR AMOUNT, THE
RELIEF ALLOWED BY THE APPLICABLE
LAW. The arbitration shall be conducted
according to the American Arbitration
Association (AAA) Commercial Arbitration
Rules applicable to consumer disputes.
The AAA Rules are available online at
adr.org
or by calling the AAA at
1-800-778-7879. This arbitration
provision is entered pursuant to the
Federal Arbitration Act. The laws of the
State of Texas, without reference to its
choice of laws principles, shall govern
the interpretation of the Limited Warranty
and all disputes that are subject to this
arbitration provision. The arbitrator shall
decide all issues of interpretation and
application of this arbitration provision
and the Limited Warranty.
27
For any arbitration in which your total
damage claims, exclusive of attorney
fees and expert witness fees, are
$5,000.00 or less (“Small Claim”), the
arbitrator may, if you prevail, award your
reasonable attorney fees, expert witness
fees and costs as part of any award, but
may not grant SAMSUNG its attorney
fees, expert witness fees or costs unless
it is determined that the claim was
brought in bad faith. In a Small Claim
case, you shall be required to pay no
more than half of the total
administrative, facility and arbitrator
fees, or $50.00 of such fees, whichever
is less, and SAMSUNG shall pay the
remainder of such fees. Administrative,
facility and arbitrator fees for arbitrations
in which your total damage claims,
exclusive of attorney fees and expert
witness fees, exceed $5,000.00 (“Large
Claim”) shall be determined according to
AAA rules. In a Large Claim case, the
arbitrator may grant to the prevailing
party, or apportion among the parties,
reasonable attorney fees, expert witness
fees and costs. Judgment may be
entered on the arbitrator’s award in any
court of competent jurisdiction.
Online Legal Information 28
This arbitration provision also applies to
claims against SAMSUNG’s employees,
representatives and affiliates if any such
claim arises from the Product’s sale,
condition or performance.
You may opt out of this dispute resolution
procedure by providing notice to
SAMSUNG no later than 30 calendar days
from the date of the first consumer
purchaser’s purchase of the Product. To
opt out, you must send notice by e-mail to
[email protected].com, with the
subject line: “Arbitration Opt Out.” You
must include in the opt out e-mail (a) your
name and address; (b) the date on which
the Product was purchased; (c) the
Product model name or model number;
and (d) the IMEI or MEID or Serial Number,
as applicable, if you have it (the IMEI or
MEID or Serial Number can be found (i) on
the Product box; (ii) on the Product
information screen, which can be found
under “Settings;” (iii) on a label on the
back of the Product beneath the battery, if
the battery is removable; and (iv) on the
outside of the Product if the battery is not
removable). Alternatively, you may opt out
by calling 1-800-SAMSUNG (726-7864) no
later than 30 calendar days from the date
29
of the first consumer purchaser’s
purchase of the Product and providing the
same information. These are the only two
forms of notice that will be effective to opt
out of this dispute resolution procedure.
Opting out of this dispute resolution
procedure will not affect the coverage of
the Limited Warranty in any way, and you
will continue to enjoy the benefits of the
Limited Warranty.
Severability
If any portion of this Limited Warranty is
held to be illegal or unenforceable, such
partial illegality or unenforceability shall
not affect the enforceability of the
remainder of the Limited Warranty.
[013016]
30
Index
C
Commercial Mobile Alerting System
(CMAS)
11
E
Emergency Calls 16
EULA
24
F
FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices
18
G
GPS & AGPS 14
H
Health and Safety Information 3
O
Online Legal Information 24
R
Restricting Children’s Access to Your
Mobile Device
23
S
Samsung Mobile Products and
Recycling
11
Specific Absorption Rate (SAR)
Certification Information
6
Standard Limited Warranty
25
T
Terms & Conditions of Sale 25
