WICKER PARK 48” CEILING FAN
MODEL #10268
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-361-3883, Monday - Thursday, 8 am - 6 pm, EST and Friday,
8 am - 5 pm, EST.
Español p. 18
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WELCOME
PREPARATION
Before beginning the assembly of this product, ensure
that all parts are present. Compare all parts with the
package contents list and hardware contents list. If
any part is missing or damaged, do not attempt to
assemble the product.
After opening the top of the carton, remove the
mounting hardware package from the foam inserts,
then remove the motor from the packaging and
place it on a soft surface, such as a carpet, to avoid
damage to the nish.
Estimated Assembly Time: Under 120 minutes
Tools Required for Assembly (not included): Electrical
Tape, Phillips Screwdriver, Pliers, Safety Glasses,
Step Ladder, and Wire Strippers
Helpful Tools (not included): AC Tester Light, Tape
Measure, Wiring Handbook, and Wire Cutters
CARE AND MAINTENANCE
At least twice each year, lower the canopy to check
the downrod assembly, and then tighten all screws
on the fan. Clean the motor housing with only a soft
brush or lint-free cloth to avoid scratching the nish.
Clean the blades with a lint-free cloth.
Important: Shut off the main power supply before you
begin any maintenance tasks. Do not use water or a
damp cloth to clean the ceiling fan.
FAN WEIGHT
The net weight of this fan is: 12.16 lbs. (5,52 kg).
TABLE OF CONTENTS
ATTACH YOUR RECEIPT HERE
Serial Number
Purchase Date
Care and Maintenance ........................2
Package Contents ...........................3
Safety Information ...........................4
Mounting Options ............................5
Mounting Bracket Installation ...................6
Standard or Angle Mounting Instructions . . . . . . . . . .7
Wiring ....................................10
Canopy Installation..........................11
Blade Installation ...........................12
Light Kit Installation .........................13
Operating Instructions .......................14
Replacement Parts List ......................15
Troubleshooting ............................16
Limited Lifetime Warranty.....................17
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2
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7
4
8
9
10
5
11
12
13
14
15
16
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PACKAGE CONTENTS
Unpack your fan and check the contents. You
should have the following items:
1. Blade (3)
2. Mounting Bracket
3. Canopy
4. Canopy Cover
5. Yoke Cover
6. Downrod
7. Downrod Clip
8. Downrod Pin
9. Blade Arm (3)
10. Yoke
11. Motor Assembly
12. Fitter Plate
13. Light Kit
14. Light Housing (3)
15. Light Ring (3)
16. Bulb (3)
17. Hardware bag (not shown): Mounting hardware,
blade attachment hardware, pull chain
extensions, wire connectors, etc.
18. Owner’s Manual (not shown)
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SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate, or install the product.
• Before you begin installing the fan, disconnect the power by removing fuses or turning off the
circuit breakers.
• Make sure that all electrical connections comply with local codes, ordinances, the National Electrical
Code, and ANSI/NFPA 70-199. Hire a qualied electrician or consult a do-it-yourself wiring handbook if
you are unfamiliar with installing electrical wiring.
• Make sure the installation site you choose allows a minimum clearance of 7 ft. (2,14 m) from the blades
to the oor and at least 30 in. (76 cm) from the end of the blades to any obstruction.
DANGER
WARNING
WARNING
When using an existing outlet box, make sure
the outlet box is securely attached to the building
structure and can support the full weight of
the fan. Failure to do this can result in serious
injury or death. The stability of the outlet box is
essential in minimizing wobble and noise in the
fan after installation is complete.
To reduce the risk of re or electric shock, do not
use the fan with any solid-state speed-control
device or control the fan speed with a full-range
dimmer switch.
To reduce the risk of re, electric shock, or personal
injury, mount the fan to an outlet box marked
“ACCEPTABLE FOR FAN SUPPORT” and use the
mounting screws provided with the outlet box. Most
outlet boxes commonly used for the support of
lighting xtures are not acceptable for fan support
and may need to be replaced. Consult a qualied
electrician if in doubt. Secure the outlet box directly
to the building structure. The outlet box and its
support must be able to support the moving weight
of the fan, at least 35 lbs. (15,88 kg).
WARNING
CAUTION
CAUTION
To reduce the risk of re, electric shock, or
personal injury, do not bend the blade arms
when installing them, balancing the blades, or
cleaning the fan. Do not insert objects between
the rotating fan blades.
Read all instructions and safety information
before installing your new fan. Review the
accompanying assembly diagrams.
Be sure the outlet box is properly grounded or
that a ground (green or bare) wire is present.
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MOUNTING OPTIONS
Fig. 1
Fig. 2
1. Your fan has 2 mounting options:
• Standard (Fig. 1)
• Angle (Fig. 2)
Note: The fans in gures 1 and 2 are not the actual
fan in your package, they are representation of the
2 different mounting options.
Important: If using the angle mount, check to
ensure the ceiling angle is not steeper than 16°.
Standard mounting is best suited for ceilings 8 ft.
or higher. For taller ceilings you may want to use a
longer downrod (sold separately).
Angle mounting is best suited for angled or vaulted
ceilings. A longer downrod is sometimes necessary
to ensure proper blade clearance.
2. Ensure the blades of the fan are at least 30 in.
(76 cm) from any obstruction.
Check the downrod length to ensure the blades will
be at least 7 ft. (2,14 m) above your oor.
4. Loosen all four mounting bracket screws and
completely remove the two mounting bracket
screws from the round holes of canopy. Set aside
for later use. Detach mounting bracket from canopy
(Fig. 4).
Fig. 5
Fig. 4
Mounting
Bracket
Screws
Mounting
Bracket
Canopy
5. Secure the mounting bracket to the outlet box using
screws, spring washers, and at washers provided
with the outlet box (not included) (Fig. 5).
Note: It is very important to use proper hardware
when installing the mounting bracket, as it supports
the fan.
Important: If using angle mount, ensure the open
end of the mounting bracket is installed facing the
peak of the ceiling.
Mounting Bracket
Screw
Fig. 3
3. Turn off the circuit breakers and wall switch leading
to the fan wire leads (Fig. 3).
WARNING
Failure to disconnect the power supply prior to
installation may result in serious injury or death.
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MOUNTING BRACKET INSTALLATION
Set Screw
7
STANDARD OR ANGLE MOUNTING INSTRUCTIONS
7. Remove the downrod clip and downrod pin from
the downrod (Fig. 7).
Downrod
Clip
Downrod
Pin
Fig. 7
Fig. 6
Fig. 8
Downrod
Canopy
Yoke
Cover
Motor
Assembly
Downrod Pin
Downrod Clip
8. Feed the wires from the motor assembly through
the yoke cover, canopy, and out the top of the
downrod (Fig. 8).
6. Partially loosen the set screws in the yoke of the
motor assembly (Fig. 6).
Fig. 10
Cut Wires
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STANDARD OR ANGLE MOUNTING INSTRUCTIONS
9. Slide the downrod into the yoke of the motor
assembly, align the holes, and reinstall the
downrod pin and downrod clip. Then re-tighten the
set screws with a Phillips screwdriver (Fig. 9).
10. Depending on the length of downrod you use,
you may need to shorten the wires to simplify the
wiring process. Pull the wires all the way through
the top of the downrod and measure 8 in. of lead
wire, and use wire cutters (not included) to remove
the excess wire (Fig. 10).
11. If you cut back the lead wire in Step 9, strip 1/2 in.
of insulation from the end of each wire. Twist the
stripped ends of each strand of wire (Fig. 11).
Note: If you did not cut back the lead wires in Step
10, Step 11 is not necessary and you may proceed
to Step 12 instead.
Downrod
Set Screw
Yoke
Downrod
Clip
Downrod
Pin
Fig. 9
Fig. 11
Stripped
Wires
a
WARNING
Failure to align the slot in the downrod with the tab
on the mounting bracket could cause the fan to fall,
which could result in serious injury or death.
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Slot
Tab
9
STANDARD OR ANGLE MOUNTING INSTRUCTIONS
13. Install the ball end of the downrod into the
mounting bracket opening. Align the slot in the ball
with the tab in the mounting bracket. If installed
correctly, the downrod should not rotate in the
mounting bracket (Fig. 13).
12. Remove the six motor screws from the top of the
motor assembly and keep for blade attachment
(Fig. 12).
Mounting
Bracket
Motor Screw
with Washer
Downrod
Ball
Fig. 13
Fig. 12
Motor Screw
with Washer
Wire Connector
14. Connect supply and fan wires according to the
diagram (Fig. 14) and these steps:
• Connect the Green wires from the fan and
mounting bracket to the Bare/Green (ground)
supply wire.
• Connect the Black and Blue wire from the fan to
the Black (hot) supply wire.
• Connect the White wire from the fan to the White
(neutral) supply wire.
Secure all wiring connections with wire connectors
and push all connected wires back into the outlet
box. Important: Ensure black and white wire
connections are on opposite sides of the outlet
box.
Note: The black fan wire is power for fan. The blue
fan wire is power for the light. The white wire from
the fan is common/neutral. The green wires from the
fan and mounting bracket are ground wires.
15. (Optional) If a second hot power wire is available
from outlet box, connect it to the blue (light power)
wire from the fan for separate light and fan control
(Fig. 15).
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CAUTION
WARNING
If house wires are different colors than referred to in
the following steps, consult a professional electrician
to determine wiring. Incorrect wire connection can
damage the fan and could cause re or injury.
Be sure outlet box is properly grounded or that a
ground (green or bare) wire is present.
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Black (Hot)
White (Neutral)
Bare/Green (Ground)
Black
Blue
White
Green
OFF
Black (live)
Second Wire (live)
White (neutral)
Bare/Green (ground)
Black
Blue
White
Green
OFF OFF
Fig. 14
Fig. 15
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WIRING
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CANOPY INSTALLATION
16. Lift the canopy up so the partially installed mounting
bracket screws engage the J-slots on each side of
the canopy. Rotate the canopy clockwise and install
the previously removed mounting bracket screws
from Step 4. Tighten all four screws with a Phillips
screwdriver (Fig. 16).
Mounting
Bracket
Canopy
Fig. 16
Mounting Bracket
Screw
Mounting
Bracket Screw
12
BLADE INSTALLATION
Fig. 18
Blade Arm
Blade
Screw
Blade
Washer
Screw
Cap
Blade
Blade Arm
Motor Screw
Lock Washer
Fig. 17
Motor Screw
with Washer
17. Insert the blade screw with blade washer
through the blade arm, blade and into the screw
cap. Tighten each blade screw with a Phillips
screwdriver (not included) starting with the one
in the middle. Repeat this step for the remaining
blades and blade arms (Fig. 17).
18. Insert two previously removed motor screws with
washers through one blade arm into the motor
assembly. Tighten motor screws with a Phillips
screwdriver. Repeat for the remaining blade arms,
making sure to completely secure each blade arm
before proceeding to the next (Fig. 18).
9-pin Connector
Fitter Plate
Screw
Light Ring
Halogen Bulb
Light
Housing
Fig. 20
20. Unscrew and remove the light rings from the
bottom of the three light housings. Then, install
the halogen bulbs and re-install the light rings
(Fig. 20).
21. Attach the pull chain extensions to fan and light
pull chains. The fan pull chain extends from the
side of the light kit and the light pull chain extends
from the center of the light kit. (Fig. 21)
Fig. 21
Light
Pull
Chain
Fan
Pull Chain
Pull Chain
Extension
Fan Pull Chain
Extension
Light Pull Chain
Extension
Fitter Plate Screw
13
LIGHT KIT INSTALLATION
Fig. 19
19. Remove the pre-assembled tter plate screws from
the tter plate. Connect the 9-pin connector from
the fan to the 9-pin connector to the light kit.
Then, lift the light kit over the tter plate and
secure the light kit to the tter plate using the three
previously removed tter plate screws (Fig. 19).
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OPERATING INSTRUCTIONS
Fig. 22
Fig. 23
Fig. 24
Reverse
Switch
22. Use the reverse switch, located on the side of the
switch housing, to optimize your fan for seasonal
performance (Fig. 22).
Using a ceiling fan will allow you to raise your
thermostat in the summer and lower your
thermostat in the winter without sacricing comfort.
Important: Wait for the fan to stop before moving
the reverse switch. The reverse switch must be set
either completely left or right in order for the fan to
function correctly. If the reverse switch is set in the
middle position, the fan will not operate.
23. In warmer weather, push the reverse switch left,
which will result in downward airow creating a
wind chill effect (Fig. 23).
Note: Energy savings are possible by turning on the
ceiling fan and setting the thermostat a few degrees
warmer. To maximize savings, turn ceiling fan off
when no one is in the room.
24. In cooler weather, push the reverse switch right
and the fan to low, which will result in upward airow
that can help move stagnant, hot air off the ceiling
area. By mixing the air, the heat may not have to run
as often and may yield energy savings (Fig. 24).
REPLACEMENT PARTS LIST
15
For replacement parts, call the customer service department at 1-877-361-3883, 8 a.m. - 6 p.m., EST, Monday -
Thursday, 8 a.m. - 5 p.m., EST, Friday.
A
B
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PIECE DESCRIPTION
MODEL 10268
PART #
A Blade Arm
10268-A
B Blade
10268-B
D
Hardware bag (not shown)
contains: Mounting hardware,
blade attachment hardware,
pull chain extensions, wire
connectors, etc.
10268-D
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TROUBLESHOOTING
At least twice each year, lower the canopy to check the downrod assembly, and then tighten all screws
on the fan. Clean the motor housing with only a soft brush or lint-free cloth to avoid scratching the nish.
Clean the blades with a lint-free cloth. You may occasionally apply a light coat of furniture polish to wood
blades for added protection.
Important: Shut off the main power supply before you begin any maintenance tasks. Do not use water or
a damp cloth to clean the ceiling fan.
Problem: The fan does not move
1. Turn the power on or check the fuse.
2. Turn the power off. Loosen the canopy and check all connections.
3. Check that the connectors from the light kit tter and fan are connected properly.
4. Disable the power supply to the fan motor and re-start the motor.
5. The blade is overweight. Do not install the unapproved blades.
Problem: The fan is noisy.
1. Check and tighten all screws that hold the fan blades to the blade arms and the motor.
2. Replace the cracked blade.
Problem: There is excessive wobbling
1. Check and tighten all screws that hold the fan blades to the blade arms and the blade arms to the motor.
2. Switch one blade with a blade from the opposite side. Or balance the fan using a balancing kit.
3. Turn off the power. Loosen the canopy and verify that the mounting bracket is secure to the
electrical outlet box.
4. The bracket must be ush without movement against the outlet box.
Problem: The fan operates correctly, but the lights are not working (if applicable).
1. Re-install the bulb(s).
2. Ensure the 9-pin connectors in the light kit tter are connected properly.
3. Turn the power off and check all connections at the ceiling outlet box.
4. Check to see if the light is over than 190W, since a limiter included.
17
LIMITED LIFETIME WARRANTY
Subject to the limitations set forth below, Hong Kong China Electric appliance Company (HKC) warrants the fan
motor for this ceiling fan to be free from defects in workmanship and material for the life of the product. Also,
subject to the limitations below, HKC warrants all ceiling fan parts (“ceiling fan parts” excludes the motor and parts
made in whole or in part with glass) to be free from defects in workmanship and material for a period of one year
after the date of purchase by the original purchaser at retail.
All claims must be made by the original purchaser, whether such purchaser purchased the product through a store
or contractor. Ceiling fan part defects must be reported within the rst year from the date of purchase. Parts made in
whole or in part with glass and the nishes of metal and other surfaces are not warranted.
Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any part caused
by ordinary wear and tear, accident, misuse, or improper installation, is not covered by this warranty. HKC
assumes no responsibility whatsoever for fan installation. Any service performed by a non-licensed electrician will
render the warranty invalid.
HKC’s sole responsibility shall be to repair or replace the motor, parts, or product within the terms stated above.
HKC SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF
WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS
LIMITATION MAY NOT APPLY TO YOU.
IF THE ORIGINAL PURCHASER CEASES TO OWN THE FAN, THIS WARRANTY IS VOIDED.
Should the purchaser encounter a problem with your fan related to defects in workmanship or materials within the
warranty period associated with the defective part, HKC agrees to replace the defective part without charge, or at
its option, to replace the ceiling fan with a comparable or superior model.
HKC’S WARRANTIES ARE LIMITED TO THE WRITTEN WARRANTIES SET OUT IN THIS HKC CEILING
FAN LIMITED LIFETIME WARRANTY. ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE
IMPLIED WARRANTY OF MERCHANTABILITY ARE DISCLAIMED. SOME STATES DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
To obtain warranty service, please write down your model number and call Customer Service at
1-877-361-3883 Monday - Thursday, 8 am - 6 pm, EST and Friday, 8 am - 5 pm, EST. Please have a copy
of the receipt as proof of purchase.
The Honeywell Trademark is used under license from Honeywell International
Inc. Honeywell International Inc. makes no representations or warranties with
respect to this product. This product is manufactured for:
Hong Kong China Electric Appliance Manufacture Co., Ltd.
3350 Players Club Parkway, Suite 225
Memphis, TN 38125
1-877-361-3883
9159-EN r120315
