7-INCH POLISHER
Instruction Manual
MODEL 948
IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged,
trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use
your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.
NEED HELP? CONTACT US!
Have product questions? Need technical support? Please feel free to contact us:
TECHSUPPOR[email protected]1-847-429-9263 (M-F 8AM-5PM CST)
For replacement parts and the most up-to-date instruction manuals, visit WENPRODUCTS.COM
CONTENTS
WELCOME 3
Introduction ..................................................................................................... 3
Specifications ................................................................................................... 3
SAFETY 4
General Safety Rules ........................................................................................ 4
Specific Rules for Your Polisher ....................................................................... 6
Electrical Information ....................................................................................... 7
BEFORE OPERATING 8
Unpacking & Packing List ................................................................................ 8
Know Your Polisher ......................................................................................... 8
Assembly & Adjustments ................................................................................. 9
OPERATION & MAINTENANCE 9
Operation ......................................................................................................... 9
Maintenance ................................................................................................... 11
Exploded View & Parts List ............................................................................ 12
Warranty Statement ....................................................................................... 14
To purchase accessories for your tool, visit WENPRODUCTS.COM
2
Replacement Polishing Disc (Part 948-046)
Hook and Loop Foam Polishing Pad, 3-Pack (Model 94810-052-3)
7-Inch Synthetic Wool Polishing Bonnets (2-Pack) (Model 7A345)
7-Inch Terry Cloth Polishing Bonnets (2-Pack) (Model 7A323)
7-Inch Terry Cloth Applicator Bonnets (2-Pack) (Model 7A324)
7-Inch Microfiber Polishing Bonnets (2-Pack) (Model 7A326)
SPECIFICATIONS
Model Number 948
Motor 120V, 60 Hz, 10A
Speed 1000 - 3500 RPM
Pad Size 7 Inches
Arbor Thread 5/8"-11
Cord Length 6-1/2 Feet
Product Weight 5 Pounds
Product Dimensions 7 in. x 8 in. x 17 in.
INTRODUCTION
Thanks for purchasing the WEN 7-Inch Polisher. We know you are excited to put your tool to work, but first, please
take a moment to read through the manual. Safe operation of this tool requires that you read and understand this
operator’s manual and all the labels affixed to the tool. This manual provides information regarding potential safety
concerns, as well as helpful assembly and operating instructions for your tool.
NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur.
WEN reserves the right to change this product and specifications at any time without prior notice.
At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual,
please visit wenproducts.com for the most up-to-date manual or contact our customer service at 1-847-429-9263.
Keep this manual available to all users during the entire life of the tool and review it frequently to maximize
safety for both yourself and others.
Indicates danger, warning, or caution. The safety symbols and the explanations with them deserve your
careful attention and understanding. Always follow the safety precautions to reduce the risk of fire, electric shock
or personal injury. However, please note that these instructions and warnings are not substitutes for proper ac-
cident prevention measures.
3
GENERAL SAFETY RULES
WORK AREA SAFETY
1. Keep work area clean and well lit. Cluttered or dark
areas invite accidents.
2. Do not operate power tools in explosive atmo-
spheres, such as in the presence of flammable liquids,
gases or dust. Power tools create sparks which may ig-
nite the dust or fumes.
3. Keep children and bystanders away while operating
a power tool. Distractions can cause you to lose control.
ELECTRICAL SAFETY
1. Power tool plugs must match the outlet. Never mod-
ify the plug in any way. Do not use any adapter plugs
with earthed (grounded) power tools. Unmodified plugs
and matching outlets will reduce risk of electric shock.
2. Avoid body contact with earthed or grounded surfac-
es such as pipes, radiators, ranges and refrigerators.
There is an increased risk of electric shock if your body
is earthed or grounded.
3. Do not expose power tools to rain or wet conditions.
Water entering a power tool will increase the risk of elec-
tric shock.
4. Do not abuse the cord. Never use the cord for car-
rying, pulling or unplugging the power tool. Keep cord
away from heat, oil, sharp edges or moving parts.
Damaged or entangled cords increase the risk of electric
shock.
5. When operating a power tool outdoors, use an ex-
tension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric
shock.
6. If operating a power tool in a damp location is un-
avoidable, use a ground fault circuit interrupter (GFCI)
protected supply. Use of a GFCI reduces the risk of elec-
tric shock.
PERSONAL SAFETY
1. Stay alert, watch what you are doing and use com-
mon sense when operating a power tool. Do not use a
power tool while you are tired or under the influence
of drugs, alcohol or medication. A moment of inatten-
tion while operating power tools may result in serious
personal injury.
2. Use personal protective equipment. Always wear
eye protection. Protective equipment such as a respira-
tory mask, non-skid safety shoes and hearing protection
used for appropriate conditions will reduce the risk of
personal injury.
3. Prevent unintentional starting. Ensure the switch is
in the off-position before connecting to power source
and/or battery pack, picking up or carrying the tool.
Carrying power tools with your finger on the switch or
energizing power tools that have the switch on invites
accidents.
4. Remove any adjusting key or wrench before turning
the power tool on. A wrench or a key left attached to a
rotating part of the power tool may result in personal
injury.
5. Do not overreach. Keep proper footing and balance
at all times. This enables better control of the power
tool in unexpected situations.
6. Dress properly. Do not wear loose clothing or jew-
elry. Keep your hair and clothing away from moving
parts. Loose clothes, jewelry or long hair can be caught
in moving parts.
Safety is a combination of common sense, staying alert and knowing how your item works. The term “power tool”
in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.
SAVE THESE SAFETY INSTRUCTIONS.
WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may
result in electric shock, fire and/or serious injury.
4
GENERAL SAFETY RULES
7. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used. Use of dust collection
can reduce dust-related hazards.
POWER TOOL USE AND CARE
1. Do not force the power tool. Use the correct power
tool for your application. The correct power tool will
do the job better and safer at the rate for which it was
designed.
2. Do not use the power tool if the switch does not turn
it on and off. Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
3. Disconnect the plug from the power source and/or
the battery pack from the power tool before making
any adjustments, changing accessories, or storing
power tools. Such preventive safety measures reduce
the risk of starting the power tool accidentally.
4. Store idle power tools out of the reach of children
and do not allow persons unfamiliar with the power
tool or these instructions to operate the power tool.
Power tools are dangerous in the hands of untrained us-
ers.
5. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and any
other condition that may affect the power tool’s opera-
tion. If damaged, have the power tool repaired before
use. Many accidents are caused by poorly maintained
power tools.
6. Keep cutting tools sharp and clean. Properly main-
tained cutting tools with sharp cutting edges are less
likely to bind and are easier to control.
7. Use the power tool, accessories and tool bits, etc.
in accordance with these instructions, taking into ac-
count the working conditions and the work to be per-
formed. Use of the power tool for operations different
from those intended could result in a hazardous situa-
tion.
8. Use clamps to secure your workpiece to a stable
surface. Holding a workpiece by hand or using your
body to support it may lead to loss of control.
9. KEEP GUARDS IN PLACE and in working order.
SERVICE
1. Have your power tool serviced by a qualified repair
person using only identical replacement parts. This
will ensure that the safety of the power tool is main-
tained.
CALIFORNIA PROPOSITION 65 WARNING
Some dust created by power sanding, sawing, grinding,
drilling, and other construction activities may contain
chemicals, including lead, known to the State of Califor-
nia to cause cancer, birth defects, or other reproductive
harm. Wash hands after handling. Some examples of
these chemicals are:
• Lead from lead-based paints.
• Crystalline silica from bricks, cement, and other
masonry products.
• Arsenic and chromium from chemically treated
lumber.
Your risk from these exposures varies depending on
how often you do this type of work. To reduce your ex-
posure to these chemicals, work in a well-ventilated area
with approved safety equipment such as dust masks
specially designed to filter out microscopic particles.
Safety is a combination of common sense, staying alert and knowing how your item works. The term “power tool”
in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.
SAVE THESE SAFETY INSTRUCTIONS.
WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may
result in electric shock, fire and/or serious injury.
5
SPECIFIC RULES FOR YOUR POLISHER
WARNING! Do not operate the power tool until you have read and understood the following instructions and
the warning labels.
POLISHER SAFETY
1. This polisher is for personal use only. Using this pol-
isher for professional purposes will reduce the unit’s
lifespan and may cause the unit to overheat.
2. Only use the polisher for it’s intended use.
3. Only use accessories that have been specifically de-
signed or recommended by the manufacturer.
4. Only use accessories that have a rated speed equal to
or greater than the maximum speed of the polisher.
5. Do not use accessories that do not match the specifi-
cations of the polisher.
6. Do not use damaged accessories. Before beginning
operation, make sure that all accessories are in full
working order.
7. Make sure that the power cord is clear of the spinning
accessory.
8. Never set the polisher down before the tool has come
to a complete stop.
9. Regularly clean the air vents of dust and debris.
10. Never operate the polisher near flammable materials.
11. Do not use accessories that require liquid coolants.
Using water or other liquid coolants may result in risk of
electric shock.
12. Hold your power tool by the insulated gripping sur-
faces, especially when performing an operation where
the polishing accessory could contact hidden wiring.
13. Protect your lungs. Wear a face or dust mask during
operation. Following this rule will reduce the risk of seri-
ous respiratory injury.
14. Protect your hearing. Wear hearing protection during
extended periods of operation. Following this rule will
reduce the risk of serious personal injury.
15. Inspect power cords periodically and repair them as
needed at your nearest authorized service center. Con-
stantly stay aware of cord location. Following this rule
will reduce the risk of electric shock or fire.
16. Check damaged parts. Before further use of the tool,
determine that it will operate properly and perform its in-
tended function. Check for alignment, binding or break-
age of moving parts or any other conditions that may af-
fect its operation. A guard or other part that is damaged
should be properly repaired or replaced by an authorized
service center. Following this rule will reduce the risk of
shock, fire, or serious injury.
17. If the power cord is damaged, it must be replaced
only by the manufacturer or by an authorized service
center.
18. Save these instructions. Refer to them frequently and
use them to instruct others who may use this product.
VIBRATION SAFETY
This tool vibrates during use. Repeated or long-term
exposure to vibration may cause temporary or perma-
nent physical injury, particularly to the hands, arms and
shoulders.
To reduce the risk of any vibration-related injury:
1. First be examined by a doctor and then have regular
medical check-ups to ensure medical problems are not
being caused or worsened from use. Pregnant women or
people who have impaired blood circulation to the hand,
past hand injuries, nervous system disorders, diabetes,
or Raynaud’s Disease should not use this tool. If you
feel any symptoms related to vibration (such as tingling,
numbness, and white or blue fingers), seek medical ad-
vice as soon as possible.
2. Do not smoke during use. Nicotine reduces the blood
supply to the hands and fingers, increasing the risk of
vibration-related injury.
3. Wear suitable gloves to reduce the vibration effects
on the user.
4. Use tools with the lowest vibration when there is a
choice.
5. Take vibration-free breaks during each day of work.
6. Grip tool as lightly as possible (while still keeping safe
control of it). Let the tool do the work.
7. To reduce vibration, maintain the tool as explained in
this manual. If any abnormal vibration occurs, stop use
immediately.
6
ELECTRICAL INFORMATION
AMPERAGE
REQUIRED GAUGE FOR EXTENSION CORDS
25 ft. 50 ft. 100 ft. 150 ft.
10A 16 gauge 16 gauge 14 gauge 12 gauge
IMPORTANT: Servicing a double-insulated product requires extreme care and knowledge of the system, and
should be done only by qualified service personnel using identical replacement parts. Always use original factory
replacement parts when servicing.
1. Polarized Plugs. To reduce the risk of electric shock, this equipment has a polarized plug (one blade is wider than
the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not modify the machine plug
or the extension cord in any way.
2. Ground fault circuit interrupter protection (GFCI) should be provided on the circuit or outlet used for this power
tool to reduce the risk of electric shock.
3. Service and repair. To avoid danger, electrical appliances must only be repaired by a qualified service technician
using original replacement parts.
GUIDELINES AND RECOMMENDATIONS FOR EXTENSION CORDS
When using an extension cord, be sure to use one heavy enough to carry the current your product will draw. An
undersized cord will cause a drop in line voltage, resulting in loss of power and overheating. The table below shows
the correct size to be used according to cord length and ampere rating. When in doubt, use a heavier cord. The
smaller the gauge number, the heavier the cord.
DOUBLE-INSULATED TOOLS
The tool’s electrical system is double-insulated where two systems of insulation are provided. This
eliminates the need for the usual three-wire grounded power cord. Double-insulated tools do not need
to be grounded, nor should a means for grounding be added to the product. All exposed metal parts
are isolated from the internal metal motor components with protecting insulation.
1. Examine extension cord before use. Make sure your extension cord is properly wired and in good condition.
Always replace a damaged extension cord or have it repaired by a qualified person before using it.
2. Do not abuse extension cord. Do not pull on cord to disconnect from receptacle; always disconnect by pulling on
plug. Disconnect the extension cord from the receptacle before disconnecting the product from the extension cord.
Protect your extension cords from sharp objects, excessive heat and damp/wet areas.
3. Use a separate electrical circuit for your tool. This circuit must not be less than a 12-gauge wire and should be
protected with a 15A time-delayed fuse. Before connecting the motor to the power line, make sure the switch is in
the OFF position and the electric current is rated the same as the current stamped on the motor nameplate. Running
at a lower voltage will damage the motor.
7
TOOL PURPOSE
Give your car the love it deserves with your WEN Polisher. Refer to the following diagrams to become familiarized
with all the parts and controls of your polisher. The components will be referred to later in the manual for assembly
and operation instructions.
KNOW YOUR POLISHER
Power Trigger
Power Lock Button
Variable Speed Readout
Auxiliary Handle
Spindle Lock
Hook & Loop Base Pad
Power Cord
8
UNPACKING & PACKING LIST
UNPACKING
Carefully remove the polisher from the packaging and place it on a sturdy, flat surface. Make sure to take out all
contents and accessories. Do not discard the packaging until everything is removed. Check the packing list below
to make sure you have all of the parts and accessories. If any part is missing or broken, please contact customer
service at 1-847-429-9263 (M-F 8-5 CST), or email [email protected].
PACKING LIST
DESCRIPTION QUANTITY
Polisher 1
Auxiliary Handle 1
Hook & Loop Base Pad 1
Synthetic Wool Polishing Bonnet 1
M8x20 Socket Head Cap Screws 2
8mm Flat Washers 2
6mm Hex Wrench 1
SPEED RANGE OPERATION
1000 to 1500 RPM Compounding and Waxing
1500 to 2500 RPM Polishing and Buffing
2500 to 3500 RPM Heavy Correction Work
ASSEMBLING THE POLISHER
1. Press the spindle lock button located on top of the polisher. This prevents the spindle from rotating when install-
ing the hook & loop base pad. While pressing the spindle lock button, screw the base pad into place. Make sure that
the base pad is secure before beginning operation.
2. Attach the handle by sliding each end into the handle thread holes. Fasten the handle in place by using the in-
cluded hex key to tighten the socket head cap screws and washers on either side of the handle.
3. Choose the correct accessory (pad, bonnet, etc.) for your operation. Securely attach the accessory to the center
of the hook and loop base pad.
ASSEMBLY & ADJUSTMENTS
ON / OFF SWITCH
1. Plug the power cord into the power source.
2. To turn the polisher ON, pull the trigger.
3. For continuous power, press the power lock button.
4. To turn the polisher OFF, release the trigger. Wait for the polisher to come to a complete stop before setting it
down.
VARIABLE SPEED
Your polisher has the ability to reach speeds ranging from 1000 - 3500 RPM.
1. To increase the speed of your polisher, press the plus (+) button under the variable speed readout. The readout
displays the speed in 500-RPM increments from 1000 - 3500 RPM, in units of 100 (e.g. if the readout shows “10”,
the speed is 1000 RPM. If it shows “25”, the speed is 2500 RPM, etc.).
2. To decrease the speed of your polisher, press the minus (-) button under the variable speed readout.
Below are speed suggestions for different waxing operations. These are purely guidelines for beginners - advanced
users are advised to follow their own preferences.
OPERATION
WARNING! To avoid injury from accidental startups, make sure that the tool is switched OFF and the power
cord is unplugged from the power source when assembling the tool or making adjustments.
WARNING! To avoid injury from accidental startups, make sure that the tool is switched OFF and the power
cord is unplugged from the power source when assembling the tool or making adjustments.
9
10
WAXING & POLISHING TIPS
1. Be mindful when polishing around or over sharp corners or contours of an object. Use less pressure than you
would elsewhere.
2. Wax at a 15° angle to avoid streaking on the body of the car. Do not hold the polisher completely flat against a
surface in one location, otherwise you run the risk of damaging the coat.
3. Before applying any wax or compounding solution, make sure to wash the vehicle with soap and water. Remove
all dirt and bug residue from the surface, and dry completely with a clean microfiber towel. Use polishing clay after
cleaning if you want to give the extra 10 percent.
4. Mask off areas such as handles, mirrors, bumpers, molding, and decals to combat possible damage from the
polisher.
5. Attach a clean polishing pad to your tool when beginning a new job.
6. Try to keep the pad dry, otherwise waxing and application will become increasingly difficult.
7. Apply all solutions to a two by two foot area before moving on to the next two by two foot area of the car.
8. It is recommended to not compound and wax in direct sunlight; use a shaded area or a garage if possible.
9. Read the instructions on your bottles of wax and compound to ensure that these are the right directions, as sug-
gested application changes slightly depending on the product.
10. If done correctly, water droplets will form tiny beads on the surface of the car’s finish.
OPERATION
ROUTINE INSPECTION
Before each use, inspect the general condition of the
tool. If any of these following conditions exist, do not
use until parts are replaced or the saw is properly re-
paired.
Check for:
• Loose hardware
• Misalignment or binding of moving parts
• Damaged cord / electrical wiring
• Cracked or broken parts
• Any other condition that may affect its safe operation
NOTE: Electric tools used on fiberglass material, wall-
board, spackling compounds, or plaster are subject to
accelerated wear and possible premature failure because
the fiberglass chips and grindings are highly abrasive to
bearings, brushes, commutators, etc. Consequently, we
do not recommend using this tool for extended work on
these types of materials. However, if you do work with
any of these materials, it is extremely important to clean
the tool using compressed air after operation.
MAINTENANCE
CLEANING & STORAGE
1. Keep the ventilation openings free from dust and de-
bris to prevent the motor from overheating.
2. Wipe the tool surfaces clean with a clean cloth. Make
sure water does not get into the tool.
CAUTION! Most plastics are susceptible to damage from
various types of commercial solvents. Do not use any
solvents or cleaning products that could damage the
plastic parts. Some of these include, but are not limited
to, gasoline, carbon tetrachloride, chlorinated cleaning
solvents, and detergents that contain ammonia.
3. Store the tool in a clean and dry place away from the
reach of children. Store in temperatures between 41° to
86°F.
PRODUCT DISPOSAL
Used power tools should not be disposed of together
with household waste. This product contains electronic
components that should be recycled. Please take this
product to your local recycling facility for responsible
disposal and to minimize its environmental impact.
Please recycle the packaging and electronic
components where facilities exist.
WARNING! To avoid accidents, turn OFF and unplug the tool from the electrical outlet before cleaning,
adjusting, or performing any maintenance work.
WARNING! Any attempt to repair or replace electrical parts on this tool may be hazardous. Servicing of the
tool must be performed by a qualified technician. When servicing, use only identical WEN replacement parts.
Use of other parts may be hazardous or induce product failure.
11
12
EXPLODED VIEW & PARTS LIST
EXPLODED VIEW & PARTS LIST
NOTE: Not all parts may be available for purchase. Parts and accessories that wear down over the course of
normal use are not covered under the warranty.
13
NO PART NO DESCRIPTION QTY
1 948-046 Polishing Disk 1
2 948-042 Output Shaft 1
3 948-043 Key, 3x10mm 1
4 948-044 Triple Set Screw, M4x12 4
5
948-045
Front Cover Assembly 1
5-1 Front Cover 1
5-2 Bearing, 6200 1
6 948-039 Circlip, 30mm 1
7 948-041 Gear Shield 1
8 948-038 Large Gear 1
9 948-036 Washer, 10mm 1
10 948-037 Circlip, 10mm 1
11 948-034
Self-tapping Screw,
ST4x18-F
4
12
948-030
Spindle Lock Assembly 1
12-1 Spindle Lock Button 1
12-2 Spindle Lock Pin 1
13 948-032 Spindle Lock Spring 1
14 948-033 Circlip, 4mm 1
15
948-035
Gearbox Assembly 1
15-1 Gear Box 1
15-2 Bearing, HK0810 1
15-3 Bearing, 629 1
16 948-026 Circlip, 9mm 1
17 948-024 Circlip, 26mm 1
18
948-023
Rotor Assembly 1
18-1 Rotor 1
18-2 Magnetic Ring 1
18-3 Dustproof Washer 1
18-4 Bearing, 627 1
19 948-022 Carbon Brush Holder 2
20 948-021 Carbon Brush 2
21 948-020 Coil Spring 2
22 948-019
Self-tapping Screw,
ST3x8
4
23 948-016 Bearing Sleeve 1
24 948-029 Stator Cover 1
NO PART NO DESCRIPTION QTY
25 948-027 Stator 1
26 948-028
Self-tapping Screw,
ST4x70
2
27 948-015 Motor Housing 1
28 948-028B Label 1 1
29 948-029B Label 2 1
30 948-011B Right Housing 1
31
948-007B
PCB and Screen
Assembly
1
31-1 Display Screen 1
31-2 Switch Button, + 1
31-3 Switch Button, - 1
31-4 Switch Base 1
31-5
Self-tapping Screw,
ST3x8
4
31-6 PCB 1
32 948-032B Trigger 1
33
948-033B
Trigger Lock Assembly 1
33-1 Trigger Lock Button 1
33-2 Trigger Lock Spring 1
33-3 Trigger Lock Pin 1
34 948-034B Switch 1
35 948-003 Cord Clamp 1
36 948-002
Self-tapping Screw,
ST4x14-F
2
37 948-012
Self-tapping Screw,
ST4x16-F
5
38 948-006 Strain Relief 1
39 948-001 Power Cord 1
40 948-014B Left Housing 1
42
948-051B D-handle Assembly 143
44
45 948-054 Washer, 8mm 2
46 948-053
Socket Head Cap Screw,
M8x20
2
47 948-047B Hex Wrench, 6mm 1
14
WARRANTY STATEMENT
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to qualit
y.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
GRE
AT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN
consumer
power tools will be free from defects in material or workmanship during personal use for a period of two (2) years
used
for professional or commercial use. Purchaser has 30 days from the date of purchase to report missing or
damaged parts.
SELLER’S
SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per-
mitted
by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which a
re
defective
in material or workmanship and which have not been subjected to misuse, alteration, careless handling,
misrepair
, abuse, neglect, normal wear and tear,
improper maintenance, or other conditions adversely affecting the
Product
or the component of the Product, whether by accident or intentionally, by persons other than Seller. To
make
a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that
clearly
-
dor
of Great Lakes Technologies, LLC. Purchasing through third party vendors, including but not limited to garage
sales,
pawn shops, resale shops, or any other secondhand merchant, voids the warranty included with this
product.
Contact [email protected] or 1-847-429-9263 with the following information to make arrangements:
your
shipping address, phone number, serial number, required part numbers, and proof of purchase. Damaged
or
defective parts and products may need to be sent to WEN before the replacements can be shipped out.
-
turning
a product for warranty service, the shipping charges must be prepaid by the purchaser. The product
must
be
shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The
product
must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of
the
will be returned and shipped back to the pur
chaser at no charge for addresses within the contiguous United States.
THIS
LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME,
INCLUDING
BELTS, BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES SHALL BE LIMITED IN
DUR
ATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND SOME CANADIAN
PROVINCES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMI-
TAT
ION MAY NOT APPLY TO YOU.
IN
NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
BUT
NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT.
SOME ST
ATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITAT
ION
OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
THIS
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY
TO COUNT
RY.
THIS
LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANA-
DA
AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER
COUNTRIES,
CONT
ACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED UNDER
W
ARRANTY SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL
SHIPPING
CHARGES MAY APPLY.
NOTES
15
V. 2024.02.26
THANKS FOR
REMEMBERING
