Miele WEE385 WCS PWASH&STEAM&8KG WEE385 WCS User Manual

Operating instructions

for washing machines

To avoid the risk of accidents or damage to the machine, it is essen-

tial to read these instructions before it is installed and used for the

first time.

en-GB M.-Nr. 12 727 730

Contents

Caring for the environment......................................................................................... 5

Washing environmentally and economically .......................................................... 6

Warning and Safety instructions .............................................................................. 7

Operating the washing machine................................................................................ 12

Control panel...................................................................................................................

How the control field works..........................................................................................

Before using for the first time..................................................................................... 14

1. Remove the transit bars.............................................................................................

Requirements for networking ......................................................................................

3. Start the calibration programme .............................................................................

1. Prepare the laundry .................................................................................................. 17

2. Select a programme................................................................................................. 18

3. Load the washing machine..................................................................................... 19

4. Select programme settings.................................................................................... 20

5. Add detergent............................................................................................................ 21

Detergent dispenser drawer.........................................................................................

CapDosing.......................................................................................................................

6.Starting the programme.......................................................................................... 24

Adding laundry during a programme sequence (AddLoad)......................................

7.End of programme .................................................................................................... 25

Spinning .......................................................................................................................... 26

 Delay start/SmartStart .......................................................................................... 27

Programme chart .......................................................................................................... 29

Extra options .................................................................................................................. 32

Short.................................................................................................................................

Water + ............................................................................................................................

Pre-wash..........................................................................................................................

Pre-ironing.......................................................................................................................

The following extra options can be selected in addition to the programmes........

Garment care label symbols....................................................................................... 33

Programme sequence.................................................................................................. 34

Changing the programme sequence ........................................................................ 36

Changing a programme (safety lock)...........................................................................

Cancelling a programme................................................................................................

Detergent........................................................................................................................ 37

The correct detergent ....................................................................................................

Water softeners..............................................................................................................

Dispensing aids ..............................................................................................................

Fabric conditioner and liquid starch ............................................................................

Detergent recommendations (according to Ecodesign no. 2019/2023) .............

Cleaning and care ......................................................................................................... 40

Cleaning the external casing and the control panel ..................................................

Cleaning the detergent dispenser drawer ..................................................................

Contents

Hygiene info(Cleaning the drum) .................................................................................

Cleaning the water inlet filter........................................................................................

Troubleshooting............................................................................................................. 43

The programme does not start.....................................................................................

The programme is cancelled and a fault indicator light lights up

in the control panel ........................................................................................................

During the programme sequence, a symbol appears in the time display..............

At the end of the programme, an indicator light lights up in the control panel.....

General problems with the washing machine............................................................

An unsatisfactory wash result ......................................................................................

The door will not open ...................................................................................................

Opening the door in the event of a blocked drain outlet and/or power cut...........

Service............................................................................................................................. 51

Contact in the event of a fault......................................................................................

Optional accessories .....................................................................................................

EPREL database .............................................................................................................

Warranty ..........................................................................................................................

Installation...................................................................................................................... 53

Front view........................................................................................................................

Rear view .........................................................................................................................

Installation surface.........................................................................................................

Transporting the washing machine to its installation site ........................................

Removing the transport safety device ........................................................................

Fitting the transit bars ...................................................................................................

Levelling the machine ....................................................................................................

Screwing out and adjusting the feet ...................................................................... 57

Additional installation requirements ...................................................................... 58

The water protection system........................................................................................

Connection to the water supply...................................................................................

Water drainage................................................................................................................

Connecting the hoses to the drain adapter .......................................................... 61

Electrical connection ....................................................................................................

Consumption data ........................................................................................................ 65

Technical data................................................................................................................ 66

EU Conformity declaration............................................................................................

UK Conformity declaration ...........................................................................................

Programmable functions............................................................................................. 68

Opening the programming level...................................................................................

Choosing and selecting a programmable function....................................................

Editing and saving a programmable function .............................................................

Exit programming level ..................................................................................................

Buzzer duration..........................................................................................................

 Buzzer ........................................................................................................................

Contents

 Sensor tone...............................................................................................................

 Lock code..................................................................................................................

 Control panel switch-off status ............................................................................

 Memory....................................................................................................................

 Longer pre-wash Cottons......................................................................................

 Gentle action...........................................................................................................

 Reduce temperature ..............................................................................................

 Water plus................................................................................................................

 Water plus level........................................................................................................

 Maximum rinse level...............................................................................................

 Suds cooling.............................................................................................................

 Anti-crease...............................................................................................................

 Low water pressure................................................................................................

 Backlight brightness dimmed ...............................................................................

Operating hours......................................................................................................

Factory default ........................................................................................................

Networking......................................................................................................................

 Remote control........................................................................................................

 SmartGrid................................................................................................................

 RemoteUpdate........................................................................................................

Switching off WiFi ..........................................................................................................

Copyrights and licences for the communication module.........................................

Caring for the environment

Disposing of the packaging ma-

terial

The packaging material is used for hand-

ling and protects the appliance from

transport damage. The packaging ma-

terial used is selected from materials

which are environmentally friendly for

disposal and can generally be recycled.

Recycling the packaging material re-

duces the use of raw materials. Use ma-

terial-specific collection points for valu-

able materials and take advantage of re-

turn options. Your Miele dealer will take

the packaging material away.

Disposing of your old appliance

Electrical and electronic appliances con-

tain many valuable materials. They also

contain certain materials, compounds

and components which were essential

for their correct functioning and safety.

These could be hazardous to human

health and to the environment if dis-

posed of with household waste or if

handled incorrectly. Please do not,

therefore, dispose of your old appliance

with household waste.

Instead, please make use of officially

designated collection and disposal

points to dispose of and recycle elec-

trical and electronic appliances in your

local community, with your dealer or

with Miele, free of charge. By law, you

are solely responsible for deleting any

personal data from the old appliance

prior to disposal. You are legally obliged

to remove any old batteries which are

not securely enclosed by the appliance

and to remove any lamps without des-

troying them, where this is possible.

These must be taken to a suitable col-

lection point where they can be handed

in free of charge. Please ensure that

your old appliance poses no risk to chil-

dren while being stored for disposal.

Washing environmentally and economically

Energy and water consumption

- To get the most out of your machine,

load the maximum dry load size for

the wash programme you are using.

This will keep the energy and water

consumption to a minimum in relation

to the size of the load.

- Programmes that are more efficient

with regard to energy and water con-

sumption generally have a longer run-

ning time. By extending the pro-

gramme running time, the wash tem-

perature that is actually reached can

be reduced while still providing the

same wash results.

For example, the ECO 40-60pro-

gramme has a longer running time

than the Cottons40°C or 60°C pro-

gramme. The ECO 40-60programme

is more efficient in terms of energy

and water consumption but has a

longer running time.

- Use the Express 20programme for

small, lightly soiled loads.

- Modern detergents make it possible

to wash at lower temperatures (e.g.

20°C). Using lower temperature set-

tings will save energy.

Hygiene in the washing ma-

chine

Washing at low temperatures and/or us-

ing liquid detergents can cause bacteria

and odours to build up in the washing

machine. Miele therefore recommends

cleaning the washing machine once

every month.

When the indicator light lights up and

 appears on the time display, the wash-

ing machine must be cleaned.

Information about subsequent

tumble drying

The spin speed selected affects the re-

sidual moisture in the laundry and the

sound emissions of the washing ma-

chine.

The higher the spin speed, the lower the

residual moisture in the laundry. How-

ever, the sound emissions of the wash-

ing machine will increase.

Select the highest possible spin speed

for the wash programme to save energy

in the subsequent tumble dryer cycle.

Warning and Safety instructions

This washing machine complies with all current local and national

safety requirements. However, inappropriate use can lead to per-

sonal injury and damage to property.

Read the operating instructions carefully before using the washing

machine. They contain important information on safety, installation,

use and maintenance. This prevents both personal injury and dam-

age to the washing machine.

In accordance with standard IEC60335-1, Miele expressly and

strongly advises that you read and follow the instructions in the

chapter on installing the washing machine as well as the safety in-

structions and warnings.

Miele cannot be held liable for damage caused by non-compliance

with these instructions.

Keep these operating instructions in a safe place and pass them on

to any future owner.

Correct application

 This washing machine is intended for use in domestic households

and similar working and residential environments.

 The washing machine is not intended for outdoor use.

 It must be used only as a domestic appliance to wash items which

are specified by the manufacturer as being washable on the wash

care label. Miele cannot be held liable for damage resulting from in-

correct or improper use or operation.

 The washing machine can only be used by people with reduced

physical, sensory or mental capabilities, or lack of experience or

knowledge, if they are supervised whilst using it or have been shown

how to use it safely and recognise and understand the consequences

of incorrect operation.

Safety with children

 Children under 8 years of age must be kept away from the washing

machine unless they are constantly supervised.

 Children must not be allowed to clean or maintain the washing

machine unsupervised.

 Children 8 years and older may only use the washing machine un-

supervised if they have been shown how to use it safely and recog-

nise and understand the consequences of incorrect operation.

Warning and Safety instructions

 Please supervise children in the vicinity of the washing machine

and do not let them play with it.

Technical safety

 Please observe the instructions in “Installation” and “Technical

data”.

 Before setting up the washing machine, check it for any externally

visible damage. Do not install or use a damaged machine.

 Before connecting the washing machine, ensure that the connec-

tion data on the data plate (fuse rating, voltage and frequency) match

the mains electricity supply. If in any doubt, consult a qualified elec-

trician.

 The electrical safety of this washing machine can only be guaran-

teed when correctly earthed.

It is essential that this standard safety requirement is met. If in any

doubt, please have the wiring system of the building tested by a qual-

ified electrician.

Miele cannot be held liable for the consequences of an inadequate

earthing system (e.g. electric shock).

 Do not connect the washing machine to the mains electricity sup-

ply by a multi-socket adapter, extension lead or similar. These do not

guarantee the required safety of the machine (fire hazard due to the

risk of overheating).

 Faulty components must only be replaced by genuine Miele ori-

ginal spare parts. Only when these parts are fitted can Miele guaran-

tee the safety standards of the machine.

 The electrical socket must be easily accessible after installation so

that the machine can be disconnected from the electricity supply if

necessary.

 If the electrical connection cable is faulty it must only be replaced

by a Miele authorised service technician to protect the user from

danger.

 While the washing machine is under warranty, repairs should only

be undertaken by a Miele authorised service technician. Otherwise

the warranty will be invalidated.

Warning and Safety instructions

 Unauthorised repairs could result in unforeseen dangers for the

user, for which the manufacturer cannot accept liability. Repairs

should only be undertaken by a Miele authorised service technician,

otherwise any subsequent damage will not be covered by the war-

ranty.

 In areas which may be subject to infestation by cockroaches or

other vermin, pay particular attention to keeping the machine and its

surroundings in a clean condition at all times. Any damage which may

be caused by cockroaches or other vermin will not be covered by the

warranty.

 The machine must not be used in a non-stationary location (e.g. on

a ship).

 Do not make any alterations to the machine, unless authorised to

do so by Miele.

 The machine must be isolated from the electricity supply when

cleaning and maintaining the machine and in the event of a fault.

 The machine must only be connected to the on-site water supply

using a new hose kit. Old hose kits must not be re-used. Check the

condition of the hoses regularly so that you can replace them in good

time and avoid the risk of any water damage.

 The water flow pressure must be at least 100kPa and should not

exceed 1000kPa.

 Temporary or permanent operation on an autonomous power sup-

ply system or a power supply system that is not synchronised with

the mains power supply (e.g. island networks, back-up systems) is

possible. A prerequisite for operation is that the power supply system

complies with the specifications of EN50160 or an equivalent stand-

ard.

The function and operation of the protective measures provided in

the domestic electrical installation and in this Miele product must

also be maintained in isolated operation or in operation that is not

synchronised with the mains power supply, or these measures must

be replaced by equivalent measures in the installation. As described,

for example, in the current version of BS OHSAS 18001–2 ISO

45001.

Warning and Safety instructions

Correct use

 Do not install the washing machine in a room where there is a risk

of frost. Frozen hoses may burst or split. The reliability of the elec-

tronic control unit may be impaired at temperatures below freezing

point.

 Before using the machine for the first time, check that the transit

bars at the rear of the machine have been removed (see “Installation

- Removing the transit bars”). During spinning, a transit bar which is

still in place may result in damage to both the machine and adjacent

furniture or appliances.

 Turn off the stopcock if the machine is to be left for any length of

time (e.g. holiday), especially if there is no floor drain (gully) in the im-

mediate vicinity.

 Flooding danger.

If hooking the drain hose into a wash basin, check that the water can

drain off quickly enough to prevent the sink from overflowing. Make

sure the drain hose is secure, so that the force of the water flowing

out of the hose does not dislodge it.

 Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-

per clips) do not find their way into the machine with the laundry.

These may damage components of the machine (e.g. suds container,

drum), which in turn can result in damage to the laundry.

 Take care when opening the drum door after using the steam func-

tion. Danger of burning due to escaping steam and the high temper-

ature of the surface of the drum as well as the porthole glass. Stand

back away from the machine and wait until the steam has dissipated.

 The maximum load for this washing machine is 8,0 kg (dry weight).

See the “Programme chart” for the maximum recommended loads

for individual programmes.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, in this machine, as this may result in damage to component

parts and create toxic fumes. Such agents also pose a fire and explo-

sion hazard.

 Textiles which have been pre-treated in solvent based cleaning

agents must be thoroughly rinsed in clean water before being washed

in the machine.

Warning and Safety instructions

 If the correct amount of detergent is dispensed, the machine

should not need to be descaled. If, however, you do wish to descale

it, only use a proprietary natural citric acid based descaling agent.

Miele recommends using Miele descaling agent which is available to

order online at www.miele.co.uk or from Miele. Strictly observe the

instructions on the packaging.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, to clean the surfaces of the machine. They can cause dam-

age to plastic surfaces.

 Only use dyes specified by the manufacturer as being suitable for

use in a domestic washing machine. Always observe the manufac-

turer's instructions carefully.

 Colour run and dye removers contain sulphur compounds which

can cause damage such as corrosion. Do not use these products in

this machine.

 If detergent comes into contact with the eyes, rinse them thor-

oughly with lukewarm water immediately. If swallowed, seek medical

assistance immediately and retain the packaging or label for refer-

ence. Those with skin problems or sensitive skin should avoid their

skin coming into contact with detergent.

Accessories and spare parts

 Only use original Miele accessories. If other parts are used, war-

ranty, performance and product liability claims will be invalidated.

 A Miele tumble dryer can be stacked on top of a Miele washing

machine using the appropriate stacking kit (available as an optional

accessory). Please make sure you order the correct one for the Miele

washing machine and Miele tumble dryer.

 If installing the machine on a Miele plinth, (available as an optional

accessory, depending on country), please make sure you order the

correct one for this washing machine.

 Miele will guarantee to supply functional spare parts for a min-

imum of 10years and up to 15years following the discontinuation of

your washing machine.

Miele cannot be held liable for damage caused by non-compliance

with these Warning and Safety instructions.

Operating the washing machine

Control panel



     

Control field

The control field consists of a time

display and various sensor controls.

The individual sensor controls are ex-

plained in the following sections.

Sensor controls – temperature

for selecting the temperature.

Sensor controls – spin speeds

for selecting the spin speed.

Sensors for extra options

You can supplement wash pro-

grammes with extra options.

If a wash programme has been se-

lected, the sensor controls for the

possible Extras light up dimly.

Indicator lights

 lights up if there are faults af-

fecting the water inlet and

drainage

 lights up if excess detergent

was used

 lights up as a reminder about

hygiene information

 The Add laundryfunction can-

not be selected.

Sensor controls – CapDosing

 CapDosing of fabric care

products (e.g. fabric condi-

tioner, proofing agent)

 CapDosing of additives (e.g.

detergent enhancer)

 CapDosing of detergent (for the

main wash only)

Operating the washing machine

Time display

After the programme has started, the

programme duration will appear in

the display in hours and minutes.

When Delay start is being used, the

programme duration will appear after

the Delay start time has elapsed.

Sensor controls  

The Delay start time selected will ap-

pear in the time display.

After the programme has started, the

Delay start time will begin to count

down.

Once the Delay start time has

elapsed, the programme begins and

the estimated programme duration

appears on the time display.

 After touching the sensor

control, a later start time for the

programme (Delay start) can

be selected. Once selected, 

lights up brightly.

 The duration of the Delay start

period is increased by touching

the sensor control.

 The duration of the Delay start

period is reduced by touching

the sensor control.

Start/Add laundrysensor control

 The programme can be started

as soon as the sensor control is

flashing on and off. Touching

theStart/Add laundry sensor

control starts the selected pro-

gramme. The sensor control

lights up constantly.

 Once the programme has been

started, theStart/Add laundry

sensor control allows you to

add laundry.

Optical interface

This is used by the Service depart-

ment as a transmission point.

Programme selector

for selecting programmes and for

switching off the appliance. The

washing machine is switched on

when you select a programme, and

switched off by turning the pro-

gramme selector to the  position.

How the control field works

The , , , ,  and sensor con-

trols react to fingertip contact. If a

sensor control is illuminated, it can be

selected.

If a sensor is brightly lit, this means: cur-

rently selected

If a sensor is dimly lit, this means: it can

be selected

Before using for the first time

 Damage resulting from incorrect

installation and connection.

Installing and connecting the wash-

ing machine incorrectly will cause

serious property damage.

See “Installation”.

Removing the protective foil

and stickers

 Remove:

- Any protective film from the door

- Any stickers from the front and the lid

Please do not remove any labels (e.g.

the data plate) which are visible

when you open the door.

Remove the drain hose elbow

from the drum

An elbow piece for the drain hose is

stored in the drum.

 Reach under the door grip and pull

the door open.

 Remove the elbow piece.

 Shut the door with a gentle swing.

This washing machine has undergone

a complete functional test at the fact-

ory and there will be some residual

water in the drum from this process.

Before using for the first time

1. Remove the transit bars

 Damage resulting from failure to

remove the transit bars.

Failure to remove the transit bars can

result in damage to the washing ma-

chine and to adjacent cabinetry or

appliances.

Remove the transit bars as described

in “Installation and connection”.

Requirements for networking

Note the following requirements for net-

working:

1. A home network is available at the

installation site.

Have the WiFi password ready.

2. The Miele app is available on a mo-

bile device.

3. You have a user account in the Miele

app.

Miele App

The Miele App is available to download

free of charge from the Apple App

Store

or from the Google Play Store™.

2. Setting up Miele@home

There are 2 ways of connecting:

1. Via the Miele app (default)

2. Via WPS

To do so, you will need a WPS-com-

patible router.

Logging in via the Miele app

 Turn the programme selector to the

MobileStart programme.

appears on the time display and the

timeout starts to count down from

10minutes. The Miele app will guide

you through the remaining steps.

When you have successfully connected,

 will appear on the time display.

Logging in via WPS

 Turn the programme selector to the

MobileStart programme.

 Touch the sensor control until 

appears on the time display and a

short keypad tone sounds.

The timeout then starts to count down

from 2minutes on the time display.

 Activate the WPS function on your

router within 2minutes.

When you have successfully connected,

 will appear on the time display.

Tip: If the connection has not been set

up when the timeout has finished

counting down, repeat the process.

Before using for the first time

3. Start the calibration pro-

gramme

For optimum water and electricity con-

sumption and excellent wash results, it

is important to calibrate the washing

machine.

To do this, the Cottonsprogramme

must be run without laundry and

without detergent.

 Open the stopcock.

 Turn the programme selector to the

Cottonsposition.

The washing machine is now switched

on and the temperature 60 and spin

speed 1400 light up.

 Touch theStart/Add laundrysensor

control.

The wash programme will start.

After 10minutes, the indicators dim.

Opening the door at the end of the

programme

The door remains locked during the anti-

crease phase. The control field lights up

for the first 10minutes. The control field

then goes out and theStart/Add laun-

dry sensor control flashes.

 Turn the programme selector to the

position.

 appears on the timer display and

the indicator light goes out.

The door unlocks.

Tip: After the anti-crease phase, the

washing machine will have switched off

and the door unlocked automatically.

The control field will be completely dark.

 Reach under the door grip and pull

the door open.

Tip: Leave the door slightly open to al-

low the drum to dry.

Initial commissioning is now complete.

1. Prepare the laundry

 Empty all pockets.

 Damage due to foreign objects.

Nails, coins, paper clips, and so on

can cause damage to garments and

components in the machine.

Check the laundry before washing

and remove any foreign objects.

Sort the laundry

 Sort the laundry by colour and by care

label. Most garments have a textile

care label in the collar or side seam.

Tip: Dark textiles often contain excess

dye and should be washed separately

several times before being included in a

mixed load. Always wash whites and

coloureds separately.

Pre-treating stains

 Badly soiled areas and stains should

be cleaned as soon as possible,

preferably whilst still fresh. Spillages

should be carefully dabbed off using a

soft, colourfast cloth. Do not rub.

Tip: Stains (e.g. blood, egg, coffee, tea)

can be pre-treated using some handy

tricks which can be found in the Miele

guide to laundry care.

 Damage due to solvent-based

cleaning agents

Cleaning agents containing benzine,

stain remover, etc., can damage

plastic parts.

When pre-treating textiles, make sure

that any plastic parts (e.g. buttons)

do not come into contact with clean-

ing agent.

 Risk of explosion due to solvent-

based cleaning agents.

When using solvent-based cleaning

agents, an explosive mixture may de-

velop.

Never use solvent-based cleaning

agents in the washing machine.

General tips

- Curtains: remove rollers and lead

weights or place in a laundry bag.

- Sew in or remove any loose underwir-

ing in bras.

- Close any zips, attach velcro fasten-

ers, fasten hooks and eyes, etc. be-

fore washing.

- Fasten duvet covers and pillow cases

to prevent small items from becoming

rolled up inside them.

Do not wash items which are specified

by the manufacturer as not washable

according to the symbol on the care la-

bel (symbol).

2. Select a programme

Switching on the washing ma-

chine

 Turn the programme selector to a pro-

gramme.

1. Selecting wash programmes

using the programme selector

 Turn the programme selector to the

required programme.

The programme running time appears

on the time display.

2. Selecting programmes using

the MobileStart programme

selector position and the Miele

app

Tip: To use MobileStart , the washing

machine must be logged on to the WiFi

network and Remote control must be

switched on.

 Turn the programme selector to the

MobileStartposition.

appears on the time display.

Once the programme has started, the

washing machine can be operated with

the Miele app.

You must touch the Start/Add laun-

drysensor control to enable operation

via the Miele app. Touching the sensor

control also locks the door of the

washing machine.

3. Load the washing machine

Open the door

 Reach under the door grip and pull

the door open.

Check the drum for pets or foreign

objects before loading it with laundry.

The most efficient use of energy and

water is achieved when a full load is

washed. However, do not overload as

this makes cleaning less effective and

causes creases.

 Unfold the laundry and load loosely

into the drum.

Mixing both large and small items

gives better wash results and also

helps to distribute the load evenly dur-

ing spinning.

Tip: Please note the maximum load size

for different wash programmes.

Close the door

 Make sure that no items are caught

between the door and the seal.

 Shut the door with a gentle swing.

4. Select programme settings

Selecting a temperature and

spin speed

The wash programme’s preset temper-

ature and spin speed light up brightly.

The choice of available temperatures

and spin speeds for the wash pro-

gramme light up dimmed.

The temperatures reached inside the

washing machine might not be the

same as the temperatures selected.

Perfect wash results are achieved

through a combination of energy use

and wash duration.

 Touch the sensor for the desired tem-

perature. It will then light up brightly.

 Touch the sensor for the desired spin

speed. It will then light up brightly.

Selecting Extras

The selection of extras available for the

wash programme lights up dimly.

 Touch the sensor for the extra you

want. It then lights up brightly.

Tip: You can select multiple extras for a

wash programme.

Please refer to “Extras” for more in-

formation.

Switching on Delay start/

SmartStart

The start of the programme can be

delayed from 30minutes up to

24hours. This allows you to make use

of night-time economy electricity rates,

for example (see the “Delay start/

SmartStart” chapter).

5. Add detergent

There are several options for adding de-

tergent.

Detergent dispenser drawer

Any detergent suitable for automatic

front loading washing machines can be

used. Please observe the instructions

for use and dosage on the detergent

packaging.

Adding detergent

 Pull out the detergent drawer and add

detergent to the compartments.

 Detergent for the pre-wash

 Detergent for the main wash





Fabric conditioner, liquid starch or

capsules

Adding fabric conditioner

 Add fabric conditioner or liquid starch

to the  compartment. Do not ex-

ceed the maximum level mark.

It will be automatically dispensed in the

final rinse. At the end of the programme

a small amount of water remains in the

 compartment.

If starching frequently, thoroughly

clean the dispenser compartment,

especially the siphon tube, regularly.

5. Add detergent

CapDosing

Three different types of capsule are

available:

 = Fabric care (e.g. fabric condi-

tioner, proofing agent)

 = Additives (e.g. detergent en-

hancer)

 = Detergent (for the main wash

only)

Each capsule contains the correct

amount for one wash cycle.

Caps are available to order from Miele

or from the Miele online shop (see the

end of this booklet for contact details).

 Capsules pose a health risk.

The ingredients of capsules can be

hazardous to health if they are swal-

lowed or come into contact with skin.

Keep capsules out of the reach of

children.

Activating CapDosing

 Touch the sensor for the capsule you

want to use.

Sensor control Capsule

 for 

 for 

 for 

Inserting a capsule

 Open the detergent dispenser drawer.

 Open the lid of the / compart-

ment.

 Press the capsule in firmly.

5. Add detergent

 Close the lid and press it firmly shut.

 Close the detergent dispenser drawer.

The capsule is opened by the act of

inserting it in the detergent dispenser

drawer. The contents can run out of

the capsule if you then remove it

from the drawer before it is used.

Dispose of opened capsules.

The wash programme will dispense the

contents of the capsule at the correct

time.

Water intake to the  compartment

is solely via the capsule.

Do not add any additional fabric con-

ditioner to the compartment.

 Remove the empty capsule at the end

of the programme.

For technical reasons a small amount

of water will remain in the capsule.

Switching off/changing Cap-

Dosing

 In order to switch off CapDosing,

touch the brightly lit sensor.

 In order to change CapDosing, touch

one of the other capsule sensors.

Tips on dosing

Adjust the detergent dosage to the level

of soiling of the laundry and the size of

the load. Reduce the amount of deter-

gent with smaller loads (e.g. reduce the

amount of detergent by ⅓ when wash-

ing a half load).

Too little detergent:

- Results in laundry not being cleaned

properly and may cause it to become

grey and hard to the touch over time.

- Can lead to a build-up of mould in the

washing machine.

- Results in grease not being com-

pletely removed from the laundry.

- Can lead to limescale deposits on the

heater elements.

Too much detergent

- Causes poor wash, rinse, and spin

results.

- Causes higher water consumption as

an extra rinse cycle is automatically

activated.

- Is a greater burden on the environ-

ment.

6.Starting the programme

Starting a programme

 Touch the flashingStart/Add laundry

sensor control.

The door locks and the programme

starts.

If a Delay start time has been selected,

this counts down on the time display. At

the end of the Delay start time or imme-

diately after the programme has started,

the programme duration appears on the

time display.

Energy savings

After 10minutes, the indicators dim.

The sensor controlStart/Add laundry

flashes.

To reactivate the indicators:

 Touch theStart/Add laundry sensor

control (this does not have any effect

on a programme that is running).

Adding laundry during a pro-

gramme sequence (AddLoad)

Laundry can be added or removed at

any time, provided that the symbol

is not illuminated on the control field.

 Touch the Start/Add laundrysensor

control.

Rotating bars ...... are

shown in the time display.

If the word appears on the time dis-

play, the door can be opened.

 Open the door and add or remove

laundry.

 Close the door.

 Touch the Start/Add laundrysensor

control.

The wash programme will continue.

Laundry cannot usually be added or re-

moved if:

- The suds temperature is above 55°C

- The water inside the drum is above a

certain level

7.End of programme

Opening the door and removing

the laundry

The door remains locked during the anti-

crease phase. The control field lights up

for the first 10minutes. The control field

then goes out and theStart/Add laun-

dry sensor control flashes.

 Turn the programme selector to the

position.

 appears on the timer display and

the indicator light goes out.

The door unlocks.

Tip: After the anti-crease phase, the

door will have unlocked automatically.

 Reach under the door grip and pull

the door open.

 Remove the laundry.

Items left in the drum could discolour

other items in the next wash or be-

come discoloured themselves.

Remove all items from the drum.

 Check the door sealing ring for any

foreign objects.

Tip: Leave the door slightly open to al-

low the drum to dry.

 If applicable, remove the used cap-

sule from the detergent drawer.

Tip: Leave the detergent drawer slightly

open to allow it to dry.

Spinning

Final spin speed in wash pro-

grammes

When a programme is selected, the

sensor control for the optimum spin

speed for that programme will be

brightly lit up in the control field.

A faster spin speed can be selected for

certain wash programmes.

The highest selectable spin speed is in-

dicated in the table.

Programme rpm

ECO 40-60 1400

Cottons 1400

Minimum iron 1200

Delicates 900

Woollens  1200

Shirts 900

QuickPowerWash 1400

Express 20 1200

Dark garments/Denim 1200

Freshen up –

Drain/Spin 1400

Rinse and interim spin

There is a spin after the main wash and

between the rinses. A reduction in the

final spin speed will also reduce the in-

terim spin speed. If a spin speed of less

than 700 rpm is selected for the Cot-

tons programme, an additional rinse is

introduced.

Selecting Rinse hold (final spin)

 Touch the sensor control (Rinse

hold).

The laundry is not spun after the final

rinse and remains in the rinse water.

This helps to prevent creasing if the

laundry is not going to be removed from

the drum immediately after the end of

the programme.

Ending a programme with a spin cycle

The sensor control for the optimum spin

speed lights up on the control field. You

can change the spin speed.

 Touch theStart/Add laundry sensor

control.

Ending a programme without a spin

cycle

 Reduce the spin speed to 0.

 Touch theStart/Add laundry sensor

control.

To omit rinse and interim spin

and the final spin

 Touch the  sensor.

After the last rinse, the water will be

pumped away and the anti-crease

phase will switch in.

In some programmes an additional rinse

is introduced with this setting.

 Delay start/SmartStart

Delay start

With the Delay start function, you can

delay the start of the programme.

This function is active when the 

SmartGrid programmable function is

switched off.

You can delay the start of a programme

from 30minutes up to a maximum of

24hours. This allows you to make use

of night-time economy electricity rates,

for example.

Selecting Delay start

 Select the programme required.

 Touch the sensor control.



The sensor control lights up brightly.

 Touch the or sensor control re-

peatedly until the required Delay start

time appears on the time display.

- In the case of settings below

10hours, the Delay start time

changes in increments of 30minutes

- In the case of settings above

10hours, the Delay start time

changes in increments of 1hour

Starting Delay start

 Touch the flashingStart/Add laundry

sensor control.

The Delay start process starts and

counts down on the time display.

Changing or cancelling a started Delay

start

If the selected Delay start function has

started, it is no longer possible to

change the time.

 Turn the programme selector to the

position.

 Turn the programme selector to any

programme.

Rotating bars ...... or  are

shown on the time display.

The door lock is released.

 Select a programme and a new Delay

start time.

 Delay start/SmartStart

SmartStart

The SmartStart function lets you

define a time period during which your

washing machine will start automatic-

ally based on an external signal. The

appliance will start on receipt of a sig-

nal, e.g. from your energy supplier, that

indicates that the electricity tariff is

particularly economical.

This function is active when the 

SmartGrid programmable function is

switched on.

The time period can be defined between

30minutes and 24hours. During this

period, the washing machine waits for

the external signal. If no signal is sent

during the defined period, the washing

machine starts the wash programme.

Setting the time period

If the  SmartGrid programming

function is activated, the function of

the sensor control changes. The

time display no longer shows the delay

start period, and instead shows the

time period in which your washing ma-

chine can be started automatically

(see the “Programmable functions”

chapter, “ SmartGrid” section).

The procedure for setting this is the

same as for setting the delay start time.

 Touch the sensor control.

 Set the time period you want using

the  or sensor controls.

 Touch theStart/Add laundry sensor

control.

 appears on the time display.

Programme chart

ECO 40-60 Max. load 8,0kg

Items For normally soiled cotton garments

Tip A laundry load consisting of mixed cottons that are intended for

washing at 40°C or 60°C can be washed in the same wash cycle.

This programme is the most efficient in terms of energy and water

consumption for washing cottons.

Note for test institutes:

Test programme for compliance with EU legislation regarding ecodesign

No. 2019/2023 and energy labelling in accordance with Regulation

No. 2019/2014.

Cottons 90°C to cold Max. load 8,0kg

Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, T-

shirts, etc.

Tip Where particularly high levels of hygiene are required, please select a

temperature of 60°C or higher.

Note for test institutes:

Cottons 20°C: programme for lightly soiled cotton garments

Test programme for compliance with EU legislation regarding ecodesign

No. 2019/2023.

Minimum iron Cold to 60°C Max. load 4,0kg

Items Synthetic and mixed fibre textiles as well as easy care cotton

Tip Reduce the spin speed for fabric that creases easily.

Delicates Cold to 40°C Max. load 3,0kg

Items Delicate garments made from synthetic fibre, mixed fibre and viscose

Curtains specified as machine-washable by the manufacturer

Tip - Deselect the spin for items which crease easily.

Woollens Cold to 40°C Max. load 2,0kg

Items Wool or wool blend fabric

Tip Reduce the spin speed for fabric that creases easily.

Programme chart

Shirts Cold to 60°C Max. load 1.0kg/2.0kg

Items Shirts and blouses made of cotton and mixed fibre

Tip - Pre-treat collars and cuffs depending on the level of soiling.

- Wash silk shirts and blouses in the Delicatesprogramme.

- If the preset Pre-ironingextra is switched off, the maximum load

capacity is increased to 2.0kg.

MobileStart 

The Miele app is used for selecting programmes and operating the appliance.

QuickPowerWash 60°C–40°C Max. load 4,0kg

Items Lightly to moderately soiled garments which are also suitable for

washing in the Cottons programme

Tip A special saturation process and wash rhythm ensure that the laun-

dry is cleaned particularly quickly and thoroughly.

Express 20 Cold to 40°C Max. load 3,5kg

Items Cotton garments that have hardly been worn or are only very lightly

soiled

Tip The Shortextra option is activated automatically.

Dark garments/Denim Cold to 60°C Max. load 3.0kg

Items Black and dark items made of cotton, mixed fibre or denim

Tip - Wash inside out.

- Denim often contains excess dye and may run during the first few

washes. Therefore, wash light and coloured items separately.

Freshen up Max. load 1.0kg

Items Dry and clean cotton, linen or mixed fibre garments which are slightly

creased.

The garments must be suitable for drying in a tumble dryer  and

suitable for ironing .

Tip - Smaller loads give a better result.

- Remove garments as soon as the programme has finished and

then tumble dry using the Gentle smoothing programme or place

on a hanger to dry.

- Not suitable for garments made of wool or wool blend fabric.

Programme chart

Drain/Spin –

Tip - Drain only: Set spin speed to.

- Make sure you select the appropriate spin speed.

Extra options

You can use the extra options buttons to

augment the wash programmes.

Selecting extra options

Extra options are selected and deselec-

ted using the relevant sensor buttons on

the control field.

 Touch the sensor control for the extra

option you want.

The relevant sensor will light up brightly.

Not all extra options can be selected

with every wash programme.

If the sensor control lighting is switched

off, this means the extra option cannot

be selected. The extra option cannot be

activated by touch.

Short

For textiles with light soiling with no vis-

ible staining.

The wash duration is reduced.

Water +

The water level in the main wash and

the rinses will be increased.

You can select other functions for the

Water +sensor control. These are de-

scribed under “Programmable func-

tions”.

Pre-wash

For laundry with large amounts of dirt,

e.g. dust and sand.

Pre-ironing

In order to reduce creasing, the laundry

undergoes a smoothing process at the

end of the programme. Reducing the

maximum load by 50% will achieve a

better result. Small loads achieve a bet-

ter result.

The garments must be suitable for dry-

ing in a tumble dryer  and suitable

for ironing .

The following extra options can

be selected in addition to the

programmes

Short

Water +

Pre-wash

Pre-ironing

ECO 40-60 – – – –

Cottons    

Minimum iron    

Delicates    

Woollens  – – – –

Shirts    

QuickPowerWash  – – 

Express 20  – – 

Dark garments/Denim    

Freshen up – – – –

Drain/Spin – – – –

 = can be selected

 = activated automatically

– = cannot be selected

Garment care label symbols

Washing

The figure quoted in the bucket is the

maximum temperature at which the

garment can be washed.

 Normal agitation

 Reduced agitation

 Much reduced agitation

 Hand wash

 Do not wash

Programme selection examples

Programme Care symbols

Cottons 

Minimum iron 

Delicates 

Woollens  

Express 20 

Drying

 Normal temperature

 Low temperature

 Do not tumble dry

Ironing

 Approx. 200°C

 Approx. 150°C

 Approx. 110°C

Ironing with steam can cause ir-

reversible damage.

 Ironing/rotary ironing prohibited

Professional cleaning

 Dry clean only. The letters indic-

ate the type of cleaning agent

required.



 Wet cleaning

 Dry cleaning prohibited

Bleaching

 Any oxidation bleach can be

used

 Use oxygen bleach only

 Do not bleach

Programme sequence

Main wash Rinse Spin

Water

level

Wash

rhythm

Water

level

Rinse

cycles

ECO 40-60    2–3



Cottons    2-5

1,2,3



Minimum iron    2-4

2,3



Delicates    2-4

2,3



Woollens     2 

Shirts    3-4



QuickPowerWash    2 

Express 20    1 

Dark garments/Denim    3-5

2,3



Drain/Spin – – – – 

Please see the next page for a description of the symbols.

Programme sequence

 = low water level

 = medium water level

 = high water level

 = intensive rhythm

 = normal rhythm

 = sensitive rhythm

 = handwash rhythm

 = carried out

– = not carried out

This washing machine has fully elec-

tronic controls with automatic load con-

trol. The washing machine takes in the

right amount of water required for the

programme depending on the amount of

laundry and its absorbency rate.

The programme sequences outlined in

the chart are based on the basic pro-

gramme with a full load.

Special features in the pro-

gramme sequence

Anti-crease:

At the end of the programme, the drum

continues to turn at intervals for up to

30minutes to help prevent creasing.

Exception: there is no anti-crease phase

in the Woollensprogramme.

The washing machine can be opened at

any time.

If a temperature of 60°C or higher is

selected, two rinses are carried out. If

a temperature of less than 60°C is

selected, three rinses are carried out.

An additional rinse is carried out if:

- there is too much foam in the drum

- a spin speed lower than 700rpm has

been selected.

An additional rinse is carried out if:

- the Water +extra option has been se-

lected and the optionsor have

been activated in Programmable func-

tions.

An additional rinse is carried out if:

theWater +extra option has been se-

lected.

Changing the programme sequence

Changing a programme (safety

lock)

A programme, temperature, spin speed

or selected options cannot be changed

once the machine has been successfully

started. This prevents the machine be-

ing operated unintentionally, e.g. by chil-

dren.

If the washing machine is switched off

during active programme operation,

the standby function does not switch

the washing machine off completely

after 15minutes. Safety functions con-

tinue to be active because there may

still be water inside the drum.

Cancelling a programme

You can cancel a programme at any time

after it has started.

 Turn the programme selector to the

position.

 Turn the programme selector to any

position.

Rotating bars ...... or  are

shown on the time display.

The water is pumped away and the door

lock is then released.

Selecting a new programme

 Turn the programme selector to the

required programme.

 Check that there is still detergent in

the detergent drawer. Add more de-

tergent if there is none left.

 Touch theStart/Add laundry sensor

control.

Detergent

The correct detergent

All detergents produced for automatic

washing machines are suitable. Follow

the manufacturer's instructions and

dosage recommendations on the pack-

aging.

For users in Asia:

please use a low foaming detergent

suitable for use in front-loading ma-

chines

The right amount to dispense

will depend on the following:

- the soiling level of the load

- the quantity of the laundry

- the water hardness level.

Check with your local water supplier if

you do not know the hardness level in

your area.

Water softeners

A water softener can be used to cut

down on the use of detergents in areas

with water hardness levels II and III.

Dispense according to the amount spe-

cified on the packaging. First add deter-

gent and then the water softener.

You can then use the recommended

amount of detergent for water hardness

level I.

Water hardness levels

Hardness

scale

Hardness level

in mmol/l

German scale

°d

I (soft) 0 – 1.5 0 – 8.4

II (medium) 1.5 – 2.5 8.4 – 14

III (hard) above 2.5 above 14

Dispensing aids

Use dispensing aids, (e.g. balls) if these

are supplied with the detergent, particu-

larly when using liquid detergent.

Refill packs of detergent

When purchasing detergent buy refill

packs wherever possible. This helps re-

duce the amount of waste packaging.

Colour run and dye removers/

dyes

 Damage due to colour run/dye

removers.

Colour run and dye removers can

cause corrosion in the washing ma-

chine.

Do not use colour run or dye re-

movers in this washing machine.

Dyes suitable for use in domestic wash-

ing machines can be used. However,

please note that the salt used in the

dyeing process can cause corrosion to

stainless steel components in the ma-

chine if you use dye frequently. Always

follow the dye manufacturer’s instruc-

tions carefully.

When using the machine to dye fab-

ric, it is essential to select the Water

+extra.

Using detergent tablets or pods

Always put detergent tablets or pods

directly in the drum with the laundry.

They cannot be added via the detergent

dispenser drawer.

Detergent

Fabric conditioner and liquid

starch

Fabric conditioner

makes garments soft to handle and

helps prevent static cling when tumble

drying.

Starch

stiffens and gives body to items of laun-

dry, e.g. shirts, tablecloths and bed

linen.

Detergent

Detergent recommendations (according to Ecodesign no.

2019/2023)

The recommendations apply across the entire temperature range of the wash pro-

grammes.

UltraWhite

UltraColor

Miele Caps 

Miele Caps 

Miele Caps 

Multi-purpose

detergent

Colour detergent

Detergent for

delicates and

woollens

Special-purpose

detergent

ECO 40-60      

Cottons      

Minimum iron    

Delicates   

Woollens    

Shirts      

QuickPowerWash    

Express 20   

Dark garments/Denim    



Freshen up

Drain/Spin

 Recommendation  Specialist detergents (e.g. WoolCare)

Liquid detergent  Fabric care (e.g. fabric conditioner)

Powder detergent  Additive (e.g. booster)

Cleaning and care

Cleaning the external casing

and the control panel

 Risk of electric shock!

Mains voltage is present when the

washing machine is switched off

Disconnect the machine from the

electricity supply before cleaning or

maintenance.

 Risk of damage due to ingress of

water.

The pressure of a water jet can cause

water to get into the washing ma-

chine, resulting in damage to com-

ponents.

Do not spray the washing machine

with a water jet.

 Clean the casing and control panel

with a mild cleaning agent or soap

and water and dry both with a soft

cloth.

 The drum can be cleaned using a suit-

able stainless steel cleaning agent fol-

lowing the manufacturer's instruc-

tions on the packaging.

 Damage caused by cleaning

agents.

Solvent based cleaning agents, ab-

rasive cleaners, glass cleaners or

multi-purpose cleaning agents can

cause damage to plastic surfaces and

other parts.

Do not use any of these cleaning

agents.

Cleaning the detergent dis-

penser drawer

Removing the dispenser drawer

 Pull out the detergent dispenser

drawer until a resistance is felt. Press

down the release button and at the

same time pull the drawer right out of

the machine.

 Clean the detergent drawer with

warm water.

Cleaning and care

Cleaning the siphon and the /

compartment channel

Liquid starch results in clogging. If

clogged, the siphon in the /

compartment will not work and the

compartment can overflow.

Clean the siphon particularly thor-

oughly after using liquid starch a few

times.

1. Remove the siphon from  compart-

ment and clean under warm running

water. Clean the siphon tube in the

same way.

2. Replace the siphon.

 Clean the fabric conditioner channel

using a brush and warm water.

Cleaning the detergent dispenser

drawer compartment

 Use a bottle brush to remove deter-

gent residues and limescale from the

jets inside the detergent dispenser

drawer compartment.

 Refit the detergent drawer.

Tip: To assist drying, leave the detergent

drawer slightly open.

Cleaning and care

Hygiene info

(Cleaning the drum)

Washing at low temperatures and/or us-

ing liquid detergent can cause bacteria

and unpleasant odours to build up in the

washing machine. Use the Cottons

90°C programme to clean the washing

machine. Clean the drum no later than

the point at which the indicator light

and  light up on the time display.

Cleaning the water inlet filter

The washing machine has 2 filters to

protect the inlet valve. Check these fil-

ters every 6 months or so. Perform this

check more often if there are frequent

interruptions to the external water sup-

ply.

Cleaning the filter in the inlet hose

 First turn off the stopcock.

 Unscrew the inlet hose from the stop-

cock.

 Remove the rubber seal 1 from the re-

cess.

 Using pointed pliers, take hold of the

plastic filter slat 2 and remove the

plastic filter.

 Clean the filter.

 Reassemble in reverse order.

Cleaning the filter in the inlet valve

 Using pliers, carefully loosen the

ribbed plastic nut on the inlet valve

and unscrew it.

 Use pointed pliers to withdraw the

plastic filter by the slat.

 Clean the filter.

 Reassemble in reverse order.

The two filters must be put back in

place after cleaning.

 Screw the screw connection securely

back onto the stopcock.

 Open the stopcock.

Make sure there is no water leaking

from the threaded union.

Tighten the threaded union.

Troubleshooting

Many malfunctions and faults can be easily remedied. You can save time and

money in many cases, as you do not need to contact Customer Service.

More information to help you remedy faults yourself can be found at

www.miele.co.uk/support/customer-assistance.

The programme does not start

Problem Cause and remedy

The control panel re-

mains dark.

There is no power to the machine.

 Check whether the mains plug is plugged in and

switched on.

 Check whether the fuse or circuit breaker has

tripped.

The washing machine has switched off automatically

to save energy.

 Switch the washing machine on again by turning the

programme selector.

 and  alternately ap-

pear in the time display.

The door is not closed properly. The door lock could

not engage.

 Close the door again.

 Start the programme again.

If the fault message appears again, contact the Ser-

vice Department.

After the appliance is

switched on,  appears

in the time display.

An update is available for the washing machine. See

“Programmable functions – RemoteUpdate” for

more information.

The programme is cancelled and a fault indicator light lights up in

the control panel

Problem Cause and remedy

The fault indicator light

 lights up,  and  ap-

pear alternately in the

time display and the

buzzer sounds.

The water outlet is blocked or restricted.

The drain hose has been fixed too high.

 Clean the drain filter and the drain pump.

 The maximum delivery head is 1m.

Troubleshooting

Problem Cause and remedy

The fault indicator light

 lights up,  and  ap-

pear alternately in the

time display and the

buzzer sounds.

The water inlet is blocked or restricted.

 Check whether the stopcock is opened properly.

 Check whether the inlet hose is kinked.

 Check whether the water pressure is too low.

The filter in the water inlet is blocked.

 Clean the filter.

The fault indicator light

 lights up,  and 

appear alternately in the

time display and the

buzzer sounds.

The water protection system has reacted.

 Close the stopcock.

 Call the Service Department.

and appear altern-

ately on the time display

and the buzzer sounds.

There is a fault.

 Disconnect the washing machine from the electri-

city supply. Switch off at the wall and withdraw the

plug from the socket, or disconnect the fuse.

 Wait at least 2minutes before reconnecting the

washing machine to the electricity supply.

 Switch the washing machine on again.

 Restart the programme.

If the fault message appears again, contact the

Miele Customer Service Department.

During the programme sequence, a symbol appears in the time

display

Message Cause and remedy

 lights up The programme selector was moved to a different po-

sition after the programme had started.

 Turn the programme selector back to the original po-

sition.

 lights up briefly in

the time display when a

programme is selected.

The washing machine is indicating that it is net-

worked.

 lights up in the time

display when the Mo-

bileStart programme

is selected.

The remote control function is switched off.

 Activate the remote control programmable func-

tion to operate the washing machine via the

app.

Troubleshooting

Message Cause and remedy

 lights up in the time

display when the Mo-

bileStart programme

is selected.

The washing machine is networked and can be oper-

ated via the app.

 lights up in the time

display when the Mo-

bileStart programme

is selected.

Miele@home is not set up.

 Network the washing machine; see “Before using for

the first time – 2. Setting up Miele@home”.

 lights up in the time

display when the wash-

ing machine is switched

on.

Miele@home is not available.

 Switch off the washing machine.

 Switch the washing machine on again.

 If appears again, contact the Miele Customer

Service Department.

The washing machine can continue to be used.

 Touch the illuminated sensor control.

At the end of the programme, an indicator light lights up in the

control panel

Problem Cause and remedy

The indicator light

lights up.

Excessive foam has built up during washing.

 Use less detergent next time and follow the manu-

facturer’s instructions on dosage given on the pack-

aging.

The  indicator light

lights up and  appears

on the time display.

When washing, a wash programme using a temperat-

ure above 60°C has not been run for a long time.

 Run the Cottons90°C programme using Miele ma-

chine cleaner or a multi-purpose powder detergent.

This will clean the washing machine and prevent a

build-up of bacteria and odours.

and appear altern-

ately on the time display.

The Pre-ironingextra which runs at the end of the pro-

gramme could not be carried out properly.

 Check whether the washing machine is aligned cor-

rectly (see “Installation – Levelling the machine”).

 Check whether the maximum drainage head height

of 1m has been exceeded.

If the fault message appears again, contact the Miele

Customer Service Department. The washing machine

can still be used, but without the Pre-ironing extra.

Troubleshooting

General problems with the washing machine

Problem Cause and remedy

The washing machine

smells.

The  indicator light lighting up and  appearing on the

time display was ignored. When washing, a wash pro-

gramme using a temperature above 60°C has not

been run for a long time.

 In order to prevent bacteria and unpleasant odours

building up in the washing machine, run the Cottons

90°C programme using Miele machine cleaner or a

multi-purpose powder detergent.

The door and the detergent drawer were closed after

washing.

 Leave the door and the detergent drawer slightly

open to allow them to dry.

The machine shakes dur-

ing the spin cycle.

The machine feet are not level.

 Level the machine and adjust the feet correctly.

The laundry has not

been spun properly and

is still wet.

The machine detected an imbalance during the final

spin cycle and reduced the spin speed automatically.

 Include both large and small items in the load as this

will give better distribution during spinning.

Strange pump noises

can be heard.

This is not a fault.

These slurping noises occur at the end of the pump

sequence as a normal part of operation.

Large amounts of deter-

gent residue remain in

the detergent dispenser

drawer.

The water pressure is too low.

 Clean the water inlet filter.

 It may be useful to select the Water + extra option.

Powder detergent used in conjunction with water

softeners tends to become sticky.

 In future, add washing powder into the dispenser

drawer first, and then add the water softener.

Fabric conditioner is not

completely dispensed or

too much water remains

in the  compartment.

The siphon tube is not correctly positioned or is

clogged.

 Clean the siphon, see “Cleaning and care - Cleaning

the detergent dispenser drawer”.

Troubleshooting

Problem Cause and remedy

At the end of the pro-

gramme there is still li-

quid in the capsule.

The small pipe in the detergent dispenser drawer

onto which the capsule is placed is blocked.

 Clean the small pipe.

This is not a fault.

For technical reasons a small amount of water will re-

main in the capsule.

There is water next to

the capsule in the fabric

conditioner compart-

ment

The sensor control was not activated.

 Make sure that you remember to activate the

sensor control the next time you insert a cap-

sule.

An empty capsule was not removed at the end of the

last wash programme.

 Remove and dispose of the empty capsule at the

end of each programme.

There is a blockage in the small pipe in the detergent

drawer onto which the capsule is placed.

 Clean the small pipe.

An unsatisfactory wash result

Problem Cause and remedy

Liquid detergent does

not give the required

result.

Liquid detergents usually contain no bleaching agents.

They do not remove fruit, coffee and tea stains.

 Use a general purpose powder detergent containing

a bleaching agent.

 Use the appropriate capsule or add stain removers

to the  compartment.

 Never put stain removers and liquid detergent to-

gether in the dispenser drawer.

Grey, greasy particles

cling to washed laundry.

Insufficient amounts of detergent were used to break

down the particles of grease in heavily soiled laundry.

 Use more detergent.

 Before washing the next load run a Cottons 60°C

programme with powder detergent but without a

load.

Troubleshooting

Problem Cause and remedy

White residues which

look like powder deter-

gent are seen on dark

textiles after washing.

The detergent contained compounds (zeolites) to aid

water softening which are not soluble in water. These

have ended up on the laundry.

 Try and brush off the residues with a soft brush once

the laundry is dry.

 Wash dark textiles using a detergent which contains

no zeolites. Liquid detergents usually contain no

zeolites.

 Use the Dark garments/Denim programme for dark

coloured laundry.

The door will not open

Problem Cause and remedy

The door cannot be

pulled open during a

programme.

The drum is locked during a programme.

 Follow the description in “5. Starting a programme –

Adding or removing laundry”.

The door will not open

after the Freshen uppro-

gramme has finished.

The Freshen upprogramme has been started multiple

times in succession. Steam application has caused

the temperature inside the drum to rise above 55°C.

The door is locked to protect against scalding.

 Wait a few minutes for the temperature inside the

drum to drop.

After the programme is

cancelled, flashing bars

......... appear

in the time display.

For safety reasons the drum door cannot be opened if

the suds temperature is higher than 55°C.

 Wait until the temperature in the drum has de-

creased and the bars have stopped flashing in the

display.

 and  alternately ap-

pear in the time display.

The door lock has jammed.

 Call the Service Department.

Troubleshooting

Opening the door in the event

of a blocked drain outlet and/or

power cut

 Switch off the washing machine.

 Open the access panel for the drain

pump.

Blocked drain outlet

If the drain outlet is blocked, there may

be a large quantity of water left behind

in the washing machine.

 Risk of scalding due to hot suds.

Escaping suds will be hot if laundry

has been washed at high temperat-

ures!

Carefully allow all suds to drain off.

Draining the washing machine

Remove the drain filter, though not

completely.

 Place a suitable container under the

access panel, e.g. a universal oven

tray.

 Slowly unscrew the drain filters to let

the water out.

 Tighten the drain filters back up again

if you need to interrupt the flow of

water.

Once the flow of water ceases:

 Remove the drain filters completely.

Troubleshooting

 Clean the drain filters thoroughly.

 Remove any foreign objects (e.g. but-

tons, coins, etc.) and clean the in-

terior. Turn the pump impellers by

hand to check that they rotate freely.

 Replace the drain filters correctly (on

the right and left) and tighten them

securely.

 Close the access panel for the drain

pump.

 Risk of water damage

Make sure the drain filters are se-

curely tightened. Otherwise there is a

risk of water leakage during use.

Replace the drain filters correctly and

tighten them securely.

Close the access panel for the drain

pump.

Open the door

 Danger of injury due to rotating

drum!

Reaching into a moving drum is ex-

tremely dangerous.

Always make sure that the drum is

stationary before reaching in to re-

move laundry.

 Use a screwdriver to unlock the door.

 Pull open the door.

Service

Information to help you rectify faults

yourself and about Miele spare parts

can be found at www.miele.com/ser-

vice.

Contact in the event of a fault

In the event of any faults which you can-

not remedy yourself, please contact

your Miele dealer or the Miele Cus-

tomer Service Department.

You can book a Miele Customer Ser-

vice Department call-out online at

www.miele.com/service.

Contact information for the Miele Cus-

tomer Service Department can be

found at the end of this document.

Please quote the model identifier and

serial number of your appliance (Fabr./

SN/Nr.) when contacting the Miele

Customer Service Department. This in-

formation can be found on the data

plate.

Please note that telephone calls may be

monitored and recorded for training pur-

poses and that a call-out charge will be

applied to service visits where the prob-

lem could have been resolved as de-

scribed in this booklet.

The data plate is found above the

porthole glass when the door is opened.

Service

Optional accessories

Products specially tailored to your

washing machine – such as detergent,

fabric care products, additives, appli-

ance care products and accessories –

are available from the Miele online shop,

from Miele Customer Service or from

your Miele dealer.

You can access the Miele online shop

via the following QR code:

EPREL database

From 1 March 2021, information on en-

ergy labelling and ecodesign require-

ments will be available in the European

Product Database (EPREL). You can find

the product database at the following

link https://eprel.ec.europa.eu/. You will

be asked to enter the model identifier.

The model identifier can be found on the

data plate.

Made in xxx

Mod.: XXXxxx

Miele Service

www.miele.com/service

M-Nr.: xxxxxxxx

Type: XXxx-X

Nr.:/ xxxxxxxxx

Warranty

For information on the appliance war-

ranty specific to your country please

contact Miele. See back cover for ad-

dress.

In the UK, your appliance warranty is

valid for 2 years from the date of pur-

chase. However, you must activate your

cover by calling 0330 160 6640 or re-

gistering online at www.miele.co.uk.

Installation

*INSTALLATION*

Front view

Water inlet hose (pressure tested to

7000kPa)

Mains connection cable

Flexible drain hose (with detachable

swivel elbow)

Control panel

Detergent dispenser drawer

Door

Access to filters, pumps and emer-

gency release

Four height-adjustable feet

Installation

*INSTALLATION*

Rear view

Drain hose

Transport clips for inlet and drain

hoses and mains connection cable

Mains connection cable

Protruding lid for holding when mov-

ing the machine

Water inlet hose (pressure tested to

7000kPa)

Safety caps for transit bars

Transport clips for inlet and drain

hoses and for storing transit bars

when not in use

Installation

*INSTALLATION*

Installation surface

A concrete floor is the most suitable in-

stallation surface. It is far less prone to

vibration during the spin cycle than

wooden floorboards or a carpeted sur-

face.

Please note:

 The machine must be level and se-

curely positioned.

 To avoid vibrations during spinning,

the machine should not be installed

on soft floor coverings.

If installing on a wooden joist floor:

 Install the machine on a plywood

base (at least 59x52x3cm). The

base should span several joists and

be bolted to the joists and not only to

the floorboards. Check for the pres-

ence of pipes and cables first.

Tip: If possible, install the machine in a

corner. This is usually the most stable

part of the floor.

 Injury can occur if the washing

machine has not been adequately se-

cured.

During installation, the washing ma-

chine must be secured on a plinth to

be made available on site (concrete

or brick), in order to ensure it cannot

fall or slip.

Secure the washing machine using a

clamp/fastening bracket (MTS floor

mounting kit – available from your

Miele dealer or Miele spare parts de-

partment).

Transporting the washing ma-

chine to its installation site

 Danger of injury due to unsecure

lid.

Make sure the fixings at the back of

the lid are secure. Otherwise there is

a danger of the lid being pulled off

when carrying the machine.

Before carrying the machine check

that the lid is secure where it pro-

trudes at the back of the machine.

 Carry the washing machine by the

front feet and by the lid where it pro-

trudes at the back of the appliance.

Removing the transport safety

device

Removing the transit bars

Remove the left-hand transit bar first,

followed by the right-hand transit bar.

 Push the cover out.

 Using the open spanner supplied,

turn the transit bar 90°.

 Pull out the transit bar.

 Remove the right-hand transit bar in

the same way.

Installation

*INSTALLATION*

Covering the holes

 Risk of injury from sharp edges.

There is a risk of injury from reaching

into holes that are not covered.

After removing the transport safety

device, cover the exposed holes.

 Push the covers in firmly until they

engage in position.

Securing the transit bars

 Secure the transit bars to the rear

panel of the washing machine. Make

sure that the top retainer is located

above the holder.

Fitting the transit bars

Opening the covers

 Press against the retainer with a

sharp object (a narrow screwdriver,

for example).

The cover opens.

Fitting the transit bars

 To fit the bars, follow the instructions

for removing them in reverse order.

Tip: The bars will slide in more easily if

you lift the drum slightly.

Installation

*INSTALLATION*

Levelling the machine

The washing machine must stand per-

fectly level on all four feet to ensure safe

and proper operation.

Incorrect installation may increase elec-

tricity and water consumption and may

cause the machine to move about.

Screwing out and adjusting the feet

The four adjustable screw feet are used

for levelling the washing machine. The

machine is supplied with all four feet are

screwed in.

 Using the spanner supplied, turn

counter nut 2 in a clockwise direction.

Then turn counter nut 2 together with

foot 1 to unscrew.

 Use a level to check that the washing

machine is standing level.

 Hold foot 1 securely with a pipe

wrench. Turn counter nut 2 again us-

ing the spanner supplied until it sits

firmly up against the housing.

 Risk of damage due to incorrectly

aligned washing machine.

There is a danger of the washing ma-

chine moving about if the feet are not

secured.

Turn all four counter nuts for the feet

until they sit firmly up against the

housing. Please also check this for

the feet which did not need adjust-

ment.

Installation

*INSTALLATION*

Additional installation requirements

Installing under a continuous worktop

 Risk of electric shock due to ex-

posed cables

There is a risk of coming into contact

with live parts while the lid is re-

moved.

Building under kits* must only be in-

stalled/dismantled by a suitably qual-

ified fitter in accordance with the in-

structions supplied.

- A special building under kit* is re-

quired. The cover plate supplied with

the building under kit is used to re-

place the machine lid. It is necessary

to fit the coverplate for electrical

safety reasons.

- Connections for electricity, water and

drainage should be installed in such a

way that they remain accessible when

the machine is in its final position.

Fitting instructions are supplied with the

building-under kit.

Washer-dryer stack

The washing machine can be combined

with a Miele tumble dryer in a washer-

dryer stack. The appropriate “WTV”

stacking kit* to match your dryer is re-

quired.

All parts marked* are available from

your Dealer or Miele.

Please note:

a = at least 2cm

b = WTV without drawer: 172cm

WTV with drawer: 181cm

c = 64cm

Installation

*INSTALLATION*

The water protection system

The Miele water protection system pro-

tects all parts of the washing machine

from water damage.

The system consists of three main com-

ponents:

- the inlet hose

- the electronic unit and drainage and

overflow protection

- the drain hose

Inlet hose

- Protection against bursting

The inlet hose is tested to withstand

pressure of at least 7,000kPa.

Electronic module and housing

- Floor tray: any leaking water from the

washing machine is collected in the

floor tray. There is a float switch to

close the water intake valve. The wa-

ter inlet is shut off and any water in-

side the suds container is drained

away.

- Leak protection: any leaking water that

is not collected in the floor tray is de-

tected. The water inlet is shut off and

any water inside the suds container is

drained away.

- Overflow protection: this prevents the

washing machine from taking in too

much water and overflowing. If the

water level exceeds a certain level, the

drain pump switches on and pumps

the excess water away.

Drain hose

The drain hose is protected by a ventila-

tion system which prevents the washing

machine from being emptied com-

pletely.

Installation

*INSTALLATION*

Connection to the water supply

 Health risk and risk of damage

due to contaminated incoming water.

The quality of the incoming water

must correspond to the drinking wa-

ter specification of the country in

which the washing machine is being

operated.

Always connect the washing machine

to the mains water supply.

The water connection pressure needs to

be between 100 and 1000kPa. If the

water connection pressure exceeds

1000kPa, a pressure reducing valve

must be installed.

A stopcock with a ¾inch threaded

union is required for the connection. If

this is not available, only a qualified in-

staller may connect the washing ma-

chine to the mains water supply.

The washing machine is not suitable

for connection to a hot water supply.

The washing machine must not be

connected to a hot water supply.

Connecting the water inlet hose

 Screw the water inlet hose onto the

thread of the water inlet with the nut.

 Slowly open the stopcock and check

the connection for leaks.

 Correct the position of the seal and

screw thread if necessary.

Maintenance

Only use a genuine Miele hose that has

been pressure tested to withstand at

least 7,000kPa should you ever need a

replacement.

 Damage caused by dirty water.

A filter is located in the open end of

the inlet hose and another in the in-

take point to protect the inlet valve in

the washing machine.

These filters must not be removed.

Installation

*INSTALLATION*

Water drainage

The suds are drained through a drain

pump with a 1m high delivery head. For

the water to drain freely, the hose must

be free of kinks.

If required, the hose can be extended to

a length of up to 5m. Accessories are

available from your Miele dealer or from

the Miele Customer Service Depart-

ment.

For drain heights of more than 1m (up

to a maximum delivery head of 1.8m), a

replacement drain pump will need to be

fitted. Please contact Miele for advice.

For a drain height of 1.8m, the hose can

be extended to a length of up to 2.5m.

Accessories are available from your

Miele dealer or from the Miele Cus-

tomer Service Department.

Drainage options:

1. Directed into a sink or basin:

Please note:

– Hook the hose over the edge and

secure it.

– If the water is pumped into a

washbasin, make sure that it can

drain away freely. Otherwise there

is a risk of water overflowing or of

some of the drained water being

sucked back into the machine.

2. Connected securely to a plastic drain

pipe with a rubber nipple (there is no

need to use a siphon).

3. Connected securely to a floor drain

(gully).

4. Connected securely to a washbasin

with plastic nipple.

Drain adapter

Miele offers a drain adapter for connec-

tion to a plastic drain pipe or sink as an

optional accessory. The drain adapter

offers the option of connecting only the

washing machine or the washing ma-

chine together with the tumble dryer.

Connecting the hoses to the drain ad-

apter

Drain adapter

Hose clip

Washing machine drain hose

Hose clip

Tumble dryer drain hose

 Connect the hoses to the drain ad-

apter as shown in the image.

 Secure the hoses with hose clips.

Installation

*INSTALLATION*

Connecting to the plastic drain pipe

The drain adapter fits onto a standpipe

with a diameter of DN40 or DN50.

The maximum delivery head of the

washing machine is 1m. The length of

the drain hose must not exceed 2.5m.

Tip: The sealing ring supplied with the

drain adapter must not be used.

 Insert the drain adapter into the

plastic drain pipe.

Connecting to the sink

It is possible to connect to a sink drain

outlet using a 1¹/₂" thread.

Tip: Ensure that the seal is inserted in

the adapter.

1. 2.

 Insert the seal into the drain adapter.

 Screw the adapter onto the sink drain

outlet.

Routing the drain hose to a floor drain

(gully)

Tip: The maximum drain length is 5m.

 Place the drain hose on the floor

drain.

 If necessary, secure the hose to pre-

vent it from slipping.

Installation

*INSTALLATION*

Hanging the drain hose in the sink or

slops basin

If drainage is via the sink, rapid drain-

age must be guaranteed. Otherwise

there is a risk of flooding or backsi-

phonage into the washing machine.

Tip: Use the swivel elbow supplied to

stop the drain hose from slipping.





 Insert the drain hose into the

swivel elbow.



 Place the end of the drain hose in a

sink.

 Use a strap and the eye to stop the

swivel elbow from slipping.

Installation

*INSTALLATION*

Electrical connection

The washing machine is supplied with

an electrical connection cable with

moulded plug ready for connection to a

switched socket.

The socket must be easily accessible

after the washing machine has been in-

stalled. If that is not possible, ensure

that a suitable means of disconnection

is provided on the installation side for

each pole.

 Risk of fire from overheating.

Connecting the washing machine to

a multi-socket plug adapter or to an

extension lead can overload the

cable.

Do not use an extension lead or

multi-socket plug adapter.

The electrical system must comply with

local and national safety regulations

(BS7671 in the UK). We recommend

the use of a suitable RCD .

If the connection cable is damaged, it

must only be replaced with a specific

connection cable of the same type

(available from the Miele Customer Ser-

vice Department). For safety reasons,

such replacement may only be carried

out by a qualified technician or the

Miele Customer Service Department.

The data plate indicates the nominal

power consumption and the appropriate

fuse rating. Compare the specifications

on the data plate with those of the elec-

tricity supply and make sure that they

match.

If in any doubt, consult a qualified elec-

trician.

Temporary or permanent operation on

an autonomous power supply system or

a power supply system that is not syn-

chronised with the mains power supply

(e.g. island networks, back-up systems)

is possible. A prerequisite for operation

is that the power supply system com-

plies with the specifications of

EN50160 or an equivalent standard.

The function and operation of the pro-

tective measures provided in the do-

mestic electrical installation and in this

Miele product must also be maintained

in isolated operation or in operation that

is not synchronised with the mains

power supply, or these measures must

be replaced by equivalent measures in

the installation. As described, for ex-

ample, in the current version of BS OH-

SAS 18001–2 ISO 45001.

Consumption data

Programme Load Energy Water

Running

time Temperature

Residual

moisture Speed

kg kWh Litres h:min °C % rpm

ECO 40-60* 8,0 0,458 64,00 3:39 28 52,90 1400

4,0 0,236 51,40 2:48 26 50,60 1400

2,0 0,132 28,00 2:04 24 57,60 1400

Cottons 60 8,0 1,650 60,00 2:59 60 53,00 1400

8,0 0,420 66,0 3:09 20 53,00 1400

Minimum iron 30 4,0 0,360 58,00 2:29 30 30,00 1200

Express 20

30 3,5 0,230 30,0 0:20 30 60,00 1200

Woollens  30 2,0 0,230 35,00 0:39 30 30,00 1200

QuickPowerWash 40 4,0 0,580 40,00 0:49 40 60,00 1400

Test programme for compliance with EU legislation regarding ecodesign 2019/2023 and energy labelling in accordance with Regulation

No. 2019/2014

Maximum laundry temperature reached in main wash.

Shortextra activated

20°C programme for lightly soiled cotton garments

Information for customers

Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room tem-

perature, type and volume of load, fluctuations in the mains voltage and any extra options selected.

Technical data

Height 850mm

Width 596mm

Depth 636mm

Depth with door open 1054mm

Height for building under 820 (+8/-2)mm

Width for building under 600mm

Depth for building under 600mm

Weight Approx. 85kg

Capacity 8,0kg dry laundry

Supply voltage See data plate

Rated load See data plate

Fuse rating See data plate

Consumption data See “Consumption data”

Minimum water flow pressure 100kPa (1bar)

Maximum water flow pressure 1000kPa (10bar)

Water inlet hose length 1.60m

Drain hose length 1.50m

Length of mains connection cable 2.00m

Maximum delivery head 1.00m

Maximum drainage length 5.00m

LEDs Class1

Test certifications awarded See data plate

Power rating in off mode 0,30W

Networked standby 0,60W

Frequency range 2.4000–2.4835GHz

Maximum transmission power < 100mW

EU Conformity declaration

Miele hereby declares that this washing machine complies with Directive 2014/53/

EU.

The complete text of the EU declaration of conformity is available from one of the

following internet addresses:

- Products, Download from www.miele.ie

- For service, information, operating instructions etc: go to

https://miele.co.uk/manuals and enter the name of the product or the serial num-

ber

Technical data

UK Conformity declaration

Miele hereby declares that this washing machine complies with UK Radio Equip-

ment Regulations 2017, as amended.

The complete text of the UK declaration of conformity is available from one of the

following internet addresses:

- Products, Download from www.miele.co.uk

- For service, information, operating instructions etc: go to https://miele.co.uk/

manuals and enter the name of the product or the serial number

ThisStatement of Compliance confirms this Miele product fully complies with the

Product Security and Telecommunications Infrastructure (Security Requirements

for Relevant Connectable Products) Regulations 2023.

1) Household Appliance –

Manufactured by: Miele & Cie KG,

Carl Miele Street 29, 33332 Gutersloh Germany

Imported by and contact point: Miele Company Ltd, Fairacres, Marcham Road,

Abingdon, Oxon, OX14 ITW Great Britain

The defined support period at the time of first supply is 10 years

To report vulnerabilities and cybersecurity issues please contact: [email protected]4)

5) Signature

Name: Paul Wright

Company Position: Head of Technical Management

Date of signature: 19th March 2024

Place of signature:

Abingdon, Oxfordshire

Washing Machine HW20-W

Programmable functions

The programmable functions are used

to alter the washing machine’s elec-

tronics to suit changing requirements.

Programmable functions can be

altered at any time.

Opening the programming level

Programming is carried out in 8steps

(, , ...) using the sensor con-

trols.

Prerequisites:

- The washing machine is switched on

(the programme selector is pointing to

a wash programme).

- The washing machine door is open.

 Touch the Start/Add laundrysensor

control and hold it down while carry-

ing out steps –.

 Close the washing machine door.

Wait until the Start/Add laundry sensor

control lights up constantly...

 ...and then release the Start/Add

laundry sensor control.

After approximately 4seconds,  will

light up on the time display.

Choosing and selecting a pro-

grammable function

The number of the programmable

function will appear in the time display

as and a number: e.g..

 Touch the or sensor control to

scroll to the next or previous pro-

grammable function:

Programmable functions

 Buzzer duration

 Buzzer

 Keypad tone

 PIN code

 Control field switch-off behaviour

 Memory

 Additional long pre-wash – Cottons

 Gentle action

 Reduced temperature

 Water plus

 Water plus level

 Maximum rinse level

 Suds cooling

 Anti-crease

 Low water pressure

 Display brightness dimmed

 Operating hours

 Factory default

 Remote control

 SmartGrid

 RemoteUpdate

 Confirm the selected programmable

function by touching theStart/Add

laundry sensor control.

Programmable functions

Editing and saving a program-

mable function

You can either switch a programmable

function on/off or select different op-

tions.

 Touch the or sensor control to

switch the programmable function

on/off or to select an option:

Programmable function

Available options

     –

  

   

   

  

  

  

    

  

  

   

    

  

  

  

  

     

  

  

  

  

 Confirm the chosen selection with

the Start/Add laundrysensor control.

The number of the programmable func-

tion, e.g., will then light up again.

Exit programming level

 Turn the programme selector to .

The option you have selected is now

stored in memory. You can change it

again at any time.

Buzzer duration

The buzzer sounds to let you that it is

the end of the programme. You can de-

cide how long the buzzer should sound

for.

Options

 = The buzzer sounds 3times at

the end of the programme.

 = The buzzer sounds until the

washing machine switches off

automatically (max. 1hour).

 Buzzer

The buzzer sounds to let you know the

programme has finished.

Selection

 = Buzzer is switched off

 = Buzzer is set to normal volume

 = Buzzer is set to loud volume

Programmable functions

 Sensor tone

Each touch of a sensor control is con-

firmed with an audible tone.

Selection

 = Sensor tone is switched off

 = Sensor tone is set to normal

volume

 = Sensor tone is set to loud

volume

 Lock code

The lock code prevents the washing

machine being used without your

knowledge.

When the code has been activated, you

have to enter a code after switching the

washing machine on. Otherwise the

washing machine cannot be operated.

Options

 = Lock code switched off

 = Lock code is switched on

Using the washing machine with a

lock code

The code is 125 and cannot be altered.

 Switch on the washing machine.

   appears in the time display and

the  and  sensors light up.

 Touch the  sensor.

   appears in the time display.

 Confirm the number with the Start/

Add laundry sensor.

The first number was saved and you can

now enter the second number using the

 and sensors.

 Also enter the second and third num-

bers and confirm the numbers with

the Start/Add laundry sensor.

The lock is released and a wash pro-

gramme can now be selected and star-

ted.

 Control panel switch-off

status

To save energy the time display and

sensors will go out after 10minutes,

and only the Start/Add laundry sensor

will flash slowly.

Options

 = Off

The time display and sensors

will remain lit up while the

washing machine is switched

 = On

The time display and sensors

will switch off after 10minutes

if the programme is started.

However; the time display and

sensors will remain lit up for

10minutes after a delay start

time has elapsed, after the end

of the programme or at the end

of the anti-crease phase.

Programmable functions

 Memory

The washing machine will save the last

settings (temperature, spin speed and

some of the extras) selected for a pro-

gramme after the programme has star-

ted.

When this programme is chosen again,

these saved settings will appear in the

display.

Options

 = Memory is switched off

 = Memory is switched on

 Longer pre-wash Cottons

If you require a longer pre-wash you

can extend the pre-wash time.

Options

 = No increase in the pre-wash

time

 = + 6minutes increase in the

pre-wash time

 = + 9minutes increase in the

pre-wash time

 = + 12minutes increase in the

pre-wash time

 Gentle action

Activating gentle action reduces the

drum action and is suitable for wash-

ing lightly soiled items more gently.

Gentle action can be activated for the

Cottons and Minimum iron pro-

grammes.

Options

 = Gentle action is switched off

 = Gentle action rhythm is

switched on

 Reduce temperature

The boiling point for water is lower at

high altitudes. In order to avoid water

boiling, Miele recommend activating

the reduce temperature setting at alti-

tudes of more than 2000m above sea

level. The maximum temperature is re-

duced to 80°C even when a higher

temperature is selected.

Options

 = The reduce temperature setting

is switched off

 = The reduce temperature setting

is turned on

Programmable functions

 Water plus

You can determine the amount of wa-

ter used if the Water + extra is selec-

ted.

Selection

 = More water is used in the wash

and rinse stages

 = An extra rinse is carried out

 = The water level in the wash and

rinse stages is increased and

an extra rinse is carried out

 Water plus level

There are three different water levels

which can be selected by activating

the Water + extra.

Options

 = No higher water level

 = Water level increase by 1level

when washing and rinsing

 = Water level increase by 2levels

when washing and rinsing

 = Water level increase by 3levels

when washing and rinsing

 Maximum rinse level

The water level in the rinse cycle can

be permanently set to the highest

value.

This function is useful for allergy suffer-

ers as it achieves an excellent rinse res-

ult. Water consumption will increase.

Options

 = Maximum rinse level is

switched off

 = Maximum rinse level is

switched on

 Suds cooling

When this is activated, additional wa-

ter flows into the drum at the end of

the main wash to cool the suds down.

Hot suds can damage plastic drainage

pipes.

Suds cooling takes place when a tem-

perature of 70°C or higher is selected

for the Cottons programme.

Suds cooling should be activated:

- to prevent the danger of scalding if the

drain hose is hooked over the edge of

a sink or basin.

- where drainage pipes do not comply

with DIN 1986.

Options

 = Suds cooling is switched off

 = Suds cooling is switched on

Programmable functions

 Anti-crease

The anti-crease function helps prevent

creasing if laundry is not going to be

removed immediately after the end of

the programme.

The drum continues to turn at intervals

for up to 30minutes at the end of the

programme. The door can be opened at

any time.

Options

 = The anti-crease function is

switched off

 = The anti-crease function is

switched on

 Low water pressure

If the water pressure is below 100kPa

(1bar), the washing machine cancels

the programme and the  fault mes-

sage appears.

If the water pressure cannot be in-

creased, activating this function will pre-

vent the programme from being can-

celled.

Options

 = Low water pressure is switched

off

 = Low water pressure is switched

 Backlight brightness

dimmed

The brightness of the dimmed sensors

in the control panel can be set to one

of seven different levels.

The brightness changes as soon as you

select a different setting.

Options

 = Darkest level



 = Lightest level

Operating hours

You can read off how many hours the

washing machine has been in opera-

tion for.

The total washing time is shown on the

time display in single digits. The wash-

ing machine has been in operation for

1234hours, for example. The figure

show on the time display will start with

an followed by a, then a and after

this a and a. The letter is displayed

again after this.

Factory default

All programmable functions except

operating hours are reset to the

factory default settings.

Options

 = Go back (without reset to fact-

ory default settings)

 = Reset programmable functions

to the factory default settings

Programmable functions

Networking

The ,  and  programmable

functions are only displayed if the re-

quirements for using Miele@home

have been met (see the “Before using

for the first time” chapter,

“Miele@home” section).

 Remote control

You can use the Miele app to check

the status of your washing machine

from anywhere and start it remotely.

You can also control it remotely via the

MobileStart programme.

You can switch off the  program-

mable function if you do not want to op-

erate the washing machine with your

mobile device.

If the  programmable function is not

switched on, the app can still be used to

cancel a programme.

Use the sensor control to set a time

period within which you want to start

the washing machine and start the

delay start function (see the “Delay

start/SmartStart” chapter). The wash-

ing machine will then start within the

time period specified when it receives

your signal. If it has not received a start

signal by the latest start time set, the

washing machine will start automatic-

ally.

Options

 = remote control function is

switched off

 = remote control function is

switched on

 SmartGrid

You can set your washing machine to

start automatically based on an ex-

ternal signal within a certain time

period.

If you have activated SmartGrid, the

sensor control will have the new

“SmartStart” function rather than the

“Delay start” function.

Use the sensor control to set a

SmartStart time period. The washing

machine will then start within the time

period specified by you when it receives

an external signal. If an external signal

has not been received by the latest start

time set, the washing machine will start

automatically (see the “Delay start”

chapter).

Options

 = SmartGrid is switched off

 = SmartGrid is switched on

Programmable functions

 RemoteUpdate

The RemoteUpdate function is used to

update the software in your washing

machine. If an update is available for

your washing machine, it will automatic-

ally download it. Updates will not be in-

stalled automatically. They must be initi-

ated manually.

If you do not install an update, you can

continue to use your washing machine

in the usual way. However, Miele re-

commends installing updates.

Activating/Deactivating

The RemoteUpdate function is activated

as standard. Available updates will be

downloaded automatically but will only

be installed if you initiate installation

manually. Deactivate RemoteUpdate if

you do not want any updates to be

downloaded automatically.

Options

 = RemoteUpdate is deactivated

 = RemoteUpdate is activated

Running a RemoteUpdate

Information about the content and

scope of an update will be provided in

the Miele app.

A  message will appear on the time

display if an update is available.

You can install the update immediately

or postpone it until later. When the

washing machine is switched on again,

you will be reminded about the update.

Deactivate RemoteUpdate if you do not

want to install any updates.

The update may take several minutes.

Please note the following information

about the RemoteUpdate function:

- You will only receive a message when

an update is available.

- Once an update has been installed, it

cannot be undone.

- Do not switch off the washing ma-

chine during an update. Otherwise,

the update will be aborted and will not

be installed.

- Some software updates can only be

carried out by the Miele Customer

Service Department.

Programmable functions

Starting the update

After the washing machine is switched

on,  appears on the time display.

 Touch theStart/Add laundry sensor

control.

 starts to flash on the time display.

The update starts.

Bars on the time display show the pro-

gress of the update:

 = 0%

 = 100%

Postponing the update

After the washing machine is switched

on,  appears on the time display.

 Touch the sensor control.

The running time of the selected pro-

gramme appears on the time display.

The next time you switch on the wash-

ing machine, you will be prompted to

start the update again.

Switching off WiFi

 Turn the programme selector to the

MobileStart programme.

 appears on the time display.

 Press  and hold sensor control

until the countdown on the time dis-

play has finished.

 appears on the time display.

- The WiFi is switched off.

- The WiFi connection will be reset to

the factory default setting.

The network configuration should be

reset whenever a washing machine is

being disposed of or sold, or if a used

washing machine is being put into

operation. This is the only way to en-

sure that all personal data has been

removed and the previous owner will

no longer be able to access the wash-

ing machine.

A new connection has to be set up in

order to use the Miele@home setting

again.

Copyrights and licences for the

communication module

For the purpose of operating and con-

trolling the communication module,

Miele uses proprietary or third-party

software that is not covered by open

source licensing terms. These items of

software/software components are pro-

tected by copyright. The copyrights held

by Miele and third parties must be re-

spected.

Furthermore, this communication mod-

ule contains software components

which are distributed under open source

licence conditions. The open source

components contained in the appliance

along with the corresponding copyright

notices, copies of the licensing terms

valid at the time, and any further inform-

ation can be accessed locally via IP us-

ing a web browser (http://<IP address>/

Licenses). The liability and warranty ar-

rangements for the open source li-

cences displayed in this location only

apply in relation to the respective rights

holders.

United Kingdom

Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW

Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: [email protected]

Australia

Miele Australia Pty. Ltd.

ACN 005 635 398

ABN 96 005 635 398

Level 4, 141 Camberwell Road

Hawthorn East, VIC 3123

Tel: 1300 464 353

E-mail: [email protected]

Internet: www.miele.com.au

Miele Electrical Appliances Co. Ltd.

No. 82, Shimenyi Road, JingAn District

Shanghai, China, P.R.C

Post Code: 200040

Phone: +86 21 6157 3500

Fax: +86 21 6157 3511

E-mail: info@miele.cn

Internet: www.miele.cn

China Mainland

Miele (Hong Kong) Ltd.

41/F - 4101, Manhattan Place

23 Wang Tai Road

Kowloon Bay, Hong Kong

Tel: (852) 2610 1025

Fax: (852) 3579 1404

E-mail:

[email protected]

Website: www.miele.hk

Hong Kong, China

Miele India Pvt. Ltd.

1st Floor, Copia Corporate Suites,

Commercial Plot 9, Mathura Road,

Jasola, New Delhi - 110025

E-mail: customercare@miele.in

Website: www.miele.in

India

Miele Ireland Ltd.

2024 Bianconi Avenue

Citywest Business Campus

Dublin 24

Tel: (01) 461 07 10

Fax: (01) 461 07 97

E-mail: [email protected]

Internet: www.miele.ie

Ireland

Malaysia

Miele Sdn Bhd

Suite 12-2, Level 12

Menara Sapura Kencana

Petroleum

Solaris Dutamas No. 1

Jalan Dutamas 1

50480 Kuala Lumpur, Malaysia

Phone: +603-6209-0288

Fax: +603-6205-3768

Miele New Zealand Limited

IRD 98 463 631

8 College Hill

Freemans Bay, Auckland 1011

Tel: 0800 464 353

Internet: www.miele.co.nz

New Zealand

Miele Pte. Ltd.

29 Media Circle

#11-04 ALICE@Mediapolis

Singapore 138565

Tel: +65 6735 1191

Fax: +65 6735 1161

E-mail: [email protected]

Internet: www.miele.sg

Singapore

Miele (Pty) Ltd.

63 Peter Place, Bryanston 2194

Tel: (011) 875 9000

Fax: (011) 875 9035

E-mail: [email protected]

Internet: www.miele.co.za

South Africa

Miele Appliances Ltd.

Showroom 1, Eiffel 1 Building

P.O. Box 114782 - Dubai

Tel. +971 4 3044 999

Fax. +971 4 3418 852

800-MIELE (64353)

E-mail: [email protected]

Website: www.miele.ae

United Arab Emirates

Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany

Thailand

Miele Appliances Ltd.

BHIRAJ TOWER at EmQuartier

43rd Floor Unit 4301-4303

689 Sukhumvit Road

North Klongton Sub-District

Vadhana District

Bangkok 10110, Thailand

Sheikh Zayed Road, Umm Al Sheif

E-mail: customercare@miele.co.nz

P.O. Box 69434, Bryanston 2021

M.-Nr. 12 727 730 / 03 / 002en-GB

WEE 385

Miele WEE385 WCS PWASH&STEAM&8KG WEE385 WCS PWash&Steam&8kg Lotus white

Product's Documents

User manual

Specifications

Miele WEE385 WCS PWASH&STEAM&8KG Questions and Answers