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OPERATING THE WASHING MACHINE
PREPARING THE LAUNDRY/SELECTING A PROGRAMME
STARTING THE PROGRAMME / ADDING LAUNDRY
Damage resulting from incorrect
installation and connection.
Installing and connecting the washing
machine incorrectly will cause serious
damage to property.
See “Installation” in the operating
instructions.
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing machine
and to adjacent cabinetry or appliances.
Remove the transit bars as described in
“Installation” in the operating
instructions.
The setting up procedure for the washing
machine occurs in 3 steps.
1. Removing the transit bars
2. Setting up Miele@home
3. Starting a programme to calibrate the
appliance
For further information, please refer to the
separate operating instructions.
Operating the sensors
The sensors react to fingertip contact.
Selection is possible as long as the
respective sensor is illuminated.
If a sensor is brightly lit, this means:
currently selected
If a sensor is dimly lit, this means:
selection possible
a
Control panel
b
Temperature sensors
for selecting the temperature
c
Spin speed sensors
for selecting the spin speed
d
Extras sensors
You can supplement wash
programmes with Extras. If a wash
programme has been selected, the
sensor controls for the possible Extras
light up dimly.
e
Indicator lights
Water inlet or drainage faults
Excess detergent used
Reminder about hygiene
information
The Add laundry function cannot
be selected
f
CapDosing sensors
Fabric care (e.g. fabric softener)
Additives (e.g. detergent
enhancers)
Detergent (for the main wash
only)
g
Time display
After the programme has started, the
programme duration will be shown in
the display in hours and minutes.
h
sensors
for the Delay start function
i
Start/Add laundrysensor
Touching theStart/Add laundry
sensor starts the selected
programme. The sensor lights up
constantly.
Once the programme has been
started, theStart/Add laundry
sensor allows you to add
laundry.
j
Optical interface
For service technicians.
k
Programme selector
for selecting programmes and for
switching the washing machine off.
The washing machine is switched on
by selecting a programme, and
switched off by turning the
programme selector to the position.
Washing environmentally and
economically
- Programmes that are more efficient with
regard to energy and water consumption
generally have a longer running time. By
extending the programme running time,
the wash temperature that is actually
reached can be reduced while still
providing the same wash results.
- For example, the ECO 40-60
programme has a longer running time
than Cottons 40°C or 60°C, but the
ECO 40-60 programme is more efficient
in terms of energy and water
consumption.
- To get the most out of your machine,
load the maximum dry load for the
programme you are using.
- Use the Express 20 programme for
small, lightly soiled loads.
1. Preparing the laundry
Empty all pockets.
Damage due to foreign
objects.
Nails, coins, paper clips, and so
on can cause damage to
garments and components in
the machine.
Check the laundry before
washing and remove any foreign
objects.
Sort the laundry by colour and by care label. Most
garments have a textile care label in the collar or side
seam.
Pre-treat stains and badly soiled areas (Please refer to
the Miele website or Miele App for more information
on stain removal).
2.Selecting a programme
1. Selecting wash programmes using the programme
selector
Turn the programme selector to
the required programme. The
programme running time
appears in the time display.
2. Selecting programmes using the MobileStart
programme selector position and Miele App
To use MobileStart , the washing machine must be
signed on to the Wi-Fi network and Remote control
must be switched on.
Turn the programme selector to
the MobileStart programme
selector position.
appears in the time display.
Once the programme has started, the washing machine
can be operated with the Miele App.
1
Detergent dispenser drawer
2
Control panel
3
Access to drain filter, drain pump
and emergency release
4
Door
3. Loading the washing machine
Opening the door
Take hold of the door and pull it
open.
Unfold the laundry and load
loosely in the drum.
Closing the door
Make sure that no items are
caught between the door and
the seal.
Shut the door with a gentle
swing.
4. Selecting programme settings
Selecting the temperature and spin speed
The wash programme's preset temperature and spin
speed light up brightly. The choice of temperatures and
spin speeds selectable for the wash programme light up
dimly.
Touch the sensor for the temperature you want. It will
light up brightly.
Touch the sensor for the spin speed you want. It will
light up brightly.
Selecting Extras
The selection of Extras available for the wash
programme lights up dimly.
Touch the sensor for the Extra you want. It then lights
up brightly.
Useful tip: You can select multiple Extras for a wash
programme.
5. Adding detergent
There are several options for adding
detergent.
Detergent dispenser drawer
Pull out the
detergent
dispenser drawer
and add
detergent to the
compartments.
Detergent for the pre-wash
Detergent for the main wash
/
Fabric softener, liquid starch or
capsules
CapDosing
Three different types of capsules are
available:
Fabric care (e.g. fabric softener)
Additives (e.g. detergent
enhancers)
Detergent
See "Detergent" in the operating
instructions for more information on
detergents, capsules and dosage.
6. Starting the programme
Automatic safety lock
The washing machine has an automatic
safety lock. If the Start/Add laundry
sensor is not touched within 60
seconds, the display goes dark and the
Start/Add laundry sensor control no
longer flashes green. To switch the
display back on, touch the sensor
control.
You then have another 60 seconds in
which to start the wash programme.
Touch the flashing
Start/Add
laundry sensor
control.
The door will lock and the wash
programme will start.
Adding or removing laundry during a
programme sequence (AddLoad)
Laundry can be added or removed at any
time, provided that the symbol is not lit
up on the control panel.
Touch theStart/Add laundry sensor.
The display shows rotating bars ...
... .
When the word appears in the display,
the door can be opened.
Open the door and add or remove
laundry.
Close the door.
Follow the process for starting a
programme again.
The wash programme will continue.
Changing the programme (safety lock)
It is not possible to change the
programme, the temperature, the spin
speed or the selected Extras after the
programme has started. This prevents the
appliance being operated unintentionally,
e.g. by children.
Cancelling a programme
You can cancel a programme at any time
after it has started.
Turn the programme selector to the
position..
Turn the programme selector to any
position.
The display shows rotating bars ...
... or . The water is pumped
away and the door lock is released.
Selecting a new programme
Turn the programme selector to the
required programme.
Check that there is still detergent in the
dispenser drawer. Add more detergent
if necessary.
Touch the Start/Add laundry sensor.
7. At the end of the programme
The door is locked in the Anti-crease
phase.
Turn the programme selector to the
position.
appears in the display and the
indicator light goes out. The door will
unlock.
Useful tip: After the Anti-crease phase,
the door will unlock automatically.
Take hold of the
door and pull it
open.
Remove the
laundry.
Items left in the drum could discolour
other items in the next wash or become
discoloured themselves.
Check that all items have been removed
from the drum.
Check the folds in
the door seal for
any small articles,
e.g. buttons,
which might be
lodged there.
Useful tip: For safety reasons, close the
door.
Remove any used capsules from the
detergent dispenser drawer.
Useful tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
Delay start/SmartStart
You can delay the start of a programme
from 30 minutes up to a maximum of 24
hours. This allows you to make use of
night-time economy electricity rates, for
example.
Selecting Delay start
Select the programme required.
Touch the
sensor.
Touch the or sensor repeatedly
until the required Delay start time
appears in the time display.
- For less than 10 hours, the Delay start
time changes in increments of 30
minutes.
- For more than 10 hours, the Delay
start time changes in increments of 1
hour.
Touch the flashing Start/Add laundry
sensor.
The Delay start process starts and
counts down in the time display.
SmartStart - setting time period
If the SmartGrid programmable
function is activated, the function of the
sensor changes. The time display no
longer shows the Delay start period, and
instead shows the time period in which
your washing machine can be started
automatically. The procedure for setting
this is the same as for the Delay start
time. For further information, please refer
to the separate operating instructions
Extras
You can select or deselect Extras by
touching the corresponding sensor on
the control panel.
Short
For light soiling with no visible staining.
The wash duration is reduced.
Water +
The water level in the main wash and the
rinses is increased.
You can programme other options for the
Water + Extra. These are described in
"Programmable functions" in the
operating instructions.
Pre-wash
For laundry with large amounts of dirt,
e.g. dust and sand.
Pre-ironing
In order to reduce creasing, the laundry
undergoes a smoothing process at the
end of the programme. For optimal
smoothing, reduce the maximum load by
50%. Small loads achieve a better
result. The garments must be suitable for
drying in a tumble dryer and
suitable for ironing .
Before the first use Operating the washing machine Washing End of the programme Delay start/Extras
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en-AU, NZ
M.-Nr. 12 706 251
WWB 360
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PROGRAMME CHART
CLEANING AND CARE
PROBLEM SOLVING GUIDE
Programme chart Detergent Cleaning and care Problem solving guide
Programme Load
(in kg)
Temperature Items Extra
ECO 40-60
1
8.0 For normally soiled cotton garments.
A laundry load consisting of mixed cottons that are intended for
washing at 40°C or 60°C can be washed in the same wash cycle.
This programme is the most efficient in terms of energy and water
consumption for washing cottons.
Cottons 8.0 Cold to 90°C Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
, , ,
Minimum iron 4.0 Cold to 60°C Synthetic and mixed fibre textiles and easy care cotton. , , ,
Delicates 3.0 Cold to 40°C Delicate garments made from synthetic fibre, mixed fibre, rayon and
viscose.
Curtains specified as machine-washable by the manufacturer.
, , ,
Woollens 2.0 Cold to 40°C Machine-washable or hand-washable wool or wool blend fabric. If the
care label does not specify a temperature, wash using the cold setting.
Dark garments/
Denim
3.0 Cold to 60°C Black and dark garments made from cotton, mixed fibres and denim. , , ,
MobileStart The Miele App is used for selecting programmes and operating the
machine.
QuickPowerWash 4.0 40°C – 60°C Moderately soiled garments which are also suitable for washing in the
Cottons programme.
,
Express 20 3.5 Cold to 40°C Cotton garments that have hardly been worn or are only very lightly
soiled.
Shirts 1.0/2.0 Cold to 60°C Shirts and blouses made of cotton and mixed fibre. Wash silk shirts
and blouses in the Delicates programme.
If the preset
Pre-ironing
option is switched off, the maximum load
capacity is increased to 2.0 kg.
, , ,
Proofing 2.5 40°C For treating microfibre fabric, skiwear and table linen made from mainly
synthetic fibres to provide a water and dirt resistant finish.
Drain/Spin – – Drain only: Select for the spin speed.
1
Energy labelling programme according to AS/NZS 2040.1 and AS/NZS 2040.2.
=Short; =Water +; =Pre-wash, =Pre-ironing
Miele recommended detergents
Miele detergents Miele capsules
UltraWhite UltraColor
ECO 40-60 –
Cottons –
Minimum iron – –
Delicates – –
Woollens – – – –
Dark garments/Denim – –
QuickPowerWash – – –
Express 20 – – –
Shirts –
Proofing – – – –
Drain/Spin – – – – –
Recommended Specialist detergents (e.g. WoolCare)
– Not recommended Fabric care (e.g. fabric softener)
Additive (e.g. booster)
Cleaning the detergent dispenser drawer
Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of mould and bacteria in the
detergent dispenser drawer.
For hygiene reasons, clean the entire
drawer at regular intervals.
Pull out the
detergent
dispenser drawer
until a resistance
is felt.
Press down the release button and, at
the same time, pull the drawer right out
of the machine.
Clean the detergent drawer with warm
water.
Cleaning the siphon tube and the fabric
softener channel
Pull the siphon
out of the
compartment and
clean it under
warm running
water.
Clean the siphon tube in the same way.
Refit the siphon.
Clean the fabric
softener channel
using a brush and
warm water.
Liquid starch results in clogging. If
clogged, the siphon in the /
compartment will not work and the
compartment can overflow.
Clean the siphon particularly thoroughly
after using liquid starch a few times.
Cleaning the detergent dispenser drawer
housing
Use a bottle
brush to remove
detergent
residues and
limescale from
the jets inside the
detergent
dispenser drawer
housing.
Replace the detergent dispenser
drawer.
Useful tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using
liquid detergent can cause bacteria and
unpleasant odours to build up in the
washing machine. Use the Cottons90°C
programme to clean the washing machine.
Clean the drum no later than the point at
which the indicator light and light up in
the time display.
With the help of the following guide, minor faults in the performance of the appliance,
some of which may result from incorrect operation, can be remedied without contacting
Miele. This will save you time and money because you won't need a service call.
Problem Possible cause and remedy
The control field remains
dark.
The washing machine has an automatic safety lock. The
washing machine can only be started within 60seconds
of the last operational step on the control panel.
Touch the sensor control.
You then have another 60 seconds in which to start the
wash programme.
There is no power to the washing machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically to
save energy.
Switch the washing machine back on by turning the
programme selector.
and alternate in the
time display.
The door is not closed properly. The door lock could not
engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
The fault indicator light
lights up. and alternate
in the time display and the
buzzer sounds.
The water outlet is blocked or restricted.
The drain hose has been fixed too high.
Clean the filter and the drain pump (see the operating
instructions).
The maximum drain height is 1 m.
The fault indicator light
lights up. and alternate
in the time display and the
buzzer sounds.
The water inlet is blocked or restricted.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
Clean the filter (see the operating instructions).
The fault indicator light
lights up. and
alternate in the time
display and the buzzer
sounds.
The water protection system has reacted.
Turn off the tap.
Call Miele.
Problem Possible cause and remedy
and alternate in the
time display and the
buzzer sounds.
There is a fault.
Disconnect the washing machine from the electricity
supply, either by switching it off at the wall socket and
withdrawing the plug, or by disconnecting it at the
circuit breaker.
Wait at least 2 minutes before reconnecting the
washing machine to the electricity supply.
Then switch the washing machine back on.
Restart the programme.
If the fault message appears again, contact Miele.
lights up in the time
display.
The programme selector was moved to a different position
after the programme had started.
Turn the programme selector back to the original
position.
The indicator light
lights up.
Excessive foam has built up during washing.
Use less detergent next time and follow the
manufacturer's instructions on dosage given on the
packaging.
The indicator light lights
up and appears in the
time display.
A programme using a temperature above 60°C has not
been run for a long period of time.
Run the Cottons90°C programme using the Miele
IntenseClean machine cleaner or a universal powder
detergent.
This will clean the washing machine and prevent a build-
up of bacteria and odours.
and appear alternately
in the time display.
The Pre-ironing Extra which runs at the end of the
programme could not be carried out properly.
Check that the washing machine is standing level.
Check whether the maximum delivery head of 1m has
been exceeded.
If the fault message appears again, contact Miele. The
washing machine can still be used, however without the
Pre-ironing Extra.
and alternate in the
time display.
The door lock has jammed.
Call Miele.
The door cannot be pulled
open during a programme.
The drum is locked during a programme.
Follow the instructions in “6. Starting the programme –
Adding or removing laundry during a programme
sequence”.
Quick Start Guide
Washing machine
These short instructions are not a substitute for the operating instructions supplied
with the appliance. It is essential to familiarise yourself with the washing machine
before using it for the first time. Take note of the Warning and Safety Instructions, as
well as the full descriptions on how to use your appliance.
en-AU, NZ
M.-Nr. 12 706 251 / 00
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