User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and
using the monitor.
Legal information
© Copyright 2024 HP Development
Company, L.P.
Adobe RGB is a trademark of Adobe
Systems Incorporated. AMD and FreeSync
are trademarks of Advanced Micro Devices,
Inc. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. NVIDIA and G-
SYNC are trademarks and/or registered
trademarks of NVIDIA Corporation in the
U.S. and other countries. PANTONE is
a trademark or registered trademark of
Pantone LLC in the United States and/or
other countries. USB Type-C and USB-
C are registered trademarks of USB
Implementers Forum. VESA, DisplayPort™
and the DisplayPort™ logo are trademarks
owned by the Video Electronics Standards
Association (VESA) in the United States and
other countries.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your product.
To access the latest user guide, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Setup & User Guides.
To help us improve this document, please
send any suggestions, comments, or errors
to
mailto:hp.doc.feedback@hp.com. Include
the document part number when submitting
your feedback.
First Edition: August 2024
Document Part Number: P05221-001
Table of contents
1 About this guide..................................................................................................................................................................................................................................... 1
2 Getting started...................................................................................................................................................................................................................................... 2
Important safety information............................................................................................................................................................................................... 2
More HP resources......................................................................................................................................................................................................................3
Preparing to call technical support ......................................................................................................................................................................3
Getting to know your monitor............................................................................................................................................................................................... 3
Features ................................................................................................................................................................................................................................... 3
Rear components.............................................................................................................................................................................................................. 5
Locating the serial number and product number.......................................................................................................................................7
Setting up the monitor ...............................................................................................................................................................................................................7
Attaching the monitor stand.......................................................................................................................................................................................7
Mounting the monitor head........................................................................................................................................................................................ 8
Removing the monitor stand..........................................................................................................................................................................8
Attaching the monitor head to a mounting device......................................................................................................................... 9
Connecting the cables ................................................................................................................................................................................................10
Adjusting the monitor .................................................................................................................................................................................................. 12
Turning on the monitor................................................................................................................................................................................................. 14
HP watermark and image retention policy.................................................................................................................................................... 15
Connecting an HP notebook or desktop ...................................................................................................................................................................15
Installing the headphone hook..........................................................................................................................................................................................16
3 Using the monitor ..............................................................................................................................................................................................................................17
Downloading HP Display Center to access HP User Color Recalibration.........................................................................................17
Downloading software and utilities................................................................................................................................................................................17
Downloading OMEN Gaming Hub and accessing OMEN Light Studio.................................................................................................17
The Information (INF) file........................................................................................................................................................................................................18
The Image Color Matching (ICM) file.............................................................................................................................................................................18
Enabling G-SYNC compatibility ........................................................................................................................................................................................18
Using the OSD menu ................................................................................................................................................................................................................18
Quick Settings menus.............................................................................................................................................................................................................19
Main menus.................................................................................................................................................................................................................................... 20
OMEN Gear Switch.................................................................................................................................................................................................................... 21
Connect the cables........................................................................................................................................................................................................ 21
Using OMEN Gear Switch......................................................................................................................................................................................... 22
Changing the Power Mode setting................................................................................................................................................................................ 22
Using Auto-Sleep Mode......................................................................................................................................................................................................... 23
Using PiP and PbP...................................................................................................................................................................................................................... 23
iii
Using external lighting............................................................................................................................................................................................................ 23
4 Support and troubleshooting.................................................................................................................................................................................................. 25
Using the self-test function ................................................................................................................................................................................................ 25
Solving common issues........................................................................................................................................................................................................ 26
Button lockouts ........................................................................................................................................................................................................................... 28
5 Maintaining the monitor..............................................................................................................................................................................................................29
Maintenance guidelines........................................................................................................................................................................................................ 29
Cleaning the monitor ................................................................................................................................................................................................... 29
Shipping the monitor....................................................................................................................................................................................................30
Appendix A Technical specifications ..................................................................................................................................................................................... 31
80 cm (31.5 in) model specifications.............................................................................................................................................................................31
Preset display resolutions................................................................................................................................................................................................... 32
80 cm (31.5 in) model..................................................................................................................................................................................................... 32
Power supply specification ................................................................................................................................................................................................33
Energy saver feature...............................................................................................................................................................................................................33
Appendix B Accessibility................................................................................................................................................................................................................ 34
HP and accessibility.................................................................................................................................................................................................................34
Finding the technology tools you need...........................................................................................................................................................34
The HP commitment.....................................................................................................................................................................................................34
International Association of Accessibility Professionals (IAAP)..................................................................................................35
Finding the best assistive technology............................................................................................................................................................. 35
Assessing your needs ..................................................................................................................................................................................... 35
Accessibility for HP products..................................................................................................................................................................... 35
Monitor accessibility features (select products/regions only).................................................................................................................36
Built-in accessibility features.................................................................................................................................................................................36
Text to Speech (select products/regions only)..........................................................................................................................................36
What is Accessibility Mode?...................................................................................................................................................................................36
Standards and legislation ....................................................................................................................................................................................................37
Standards..............................................................................................................................................................................................................................37
Mandate 376 – EN 301 549 .............................................................................................................................................................................37
Web Content Accessibility Guidelines (WCAG)..............................................................................................................................37
Legislation and regulations......................................................................................................................................................................................37
Useful accessibility resources and links ..................................................................................................................................................................38
Organizations....................................................................................................................................................................................................................38
Educational institutions .............................................................................................................................................................................................38
Other disability resources .......................................................................................................................................................................................39
HP links................................................................................................................................................................................................................................... 39
Contacting support.................................................................................................................................................................................................................. 39
Index................................................................................................................................................................................................................................................................40
iv
About this guide1
This guide provides technical specifications and information about monitor features, setting up the
monitor, and using the software. Depending on the model, your monitor may not have all the features
included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example,
messages related to property damage). Warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI® technology.
About this guide
1
Getting started2
Read this chapter to learn about safety information, where to find additional HP resources, where to find
the components of the monitor, and how to set up the monitor.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a
power source and connection appropriate for this monitor.
For information about the correct power cord set to use with the monitor, see the
Product Notices
at HP
Regulatory, Safety, Compliance, and Warranty Information.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-
pin outlet.
● Disconnect power from the monitor by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the
Safety & Comfort Guide
provided with your user guides.
It describes proper workstation setup and proper posture, health, and work habits for computer users.
The
Safety & Comfort Guide
also provides important electrical and mechanical safety information. The
Safety & Comfort Guide
is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device
such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this capability. Use a power strip
whose manufacturer offers a damage replacement policy so that you can replace the equipment if
surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the floor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a
controlled luminous environment to avoid interference from surrounding light and bright surfaces that
might cause disturbing reflections from the screen.
2
Chapter 2 Getting started
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 2-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, perform
one of these tasks:
● Go to http://www.hp.com/support, and follow the instructions to
find your product.
● Select the Search icon in the taskbar, type support in the search
box, and then select HP Support Assistant.
● Select the question mark icon in the taskbar.
NOTE:
Contact customer support to replace the power cord, the AC adapter (select products only), or
any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 25, a call to technical
support can provide additional help. Have the following information available when you call.
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Name and version of the hardware and firmware that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they
are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
More HP resources
3
Display features
● 80 cm (31.5 in) diagonal viewable screen area with 3840 × 2160 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original
aspect ratio
● Quantum dot organic light-emitting diode (QD-OLED)
● Wide color gamut to provide coverage of sRGB, BT.709, Adobe® RGB, and Display P3 color spaces
● Antireflective treatment
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Tilt- and height-adjustment capabilities
● Pivot capability to rotate the monitor head from landscape to portrait orientation
● Picture in Picture (PiP) and Picture by Picture (PbP) functions to enable the USB Type-C®,
DisplayPort™, and HDMI inputs to be viewed with one image overlaid onto another (PiP) or with
one image positioned adjacent to another (PbP)
● Five-way on-screen display (OSD) joystick with center button and four directional buttons
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
● Color space presets for sRGB, BT.709, Adobe RGB, and Display P3 color gamuts
● PANTONE® validated
● Keyboard Video Mouse (KVM) button for selecting the source device for the monitor
● User recalibration is available using HP Display Center software, which enables you to recalibrate
presets on the monitor
NOTE: Go to www.hp.com/support for more information about HP Display Center.
● Energy saver feature to meet requirements for reduced power consumption
● Cable management feature for placement of cables and cords
Connectors
● DisplayPort video input (cable included)
● High-Definition Multimedia Interface (HDMI) video input (cable included)
● Audio-out (headphone) jack
● USB Type-C port
● USB hub with one USB Type-C port that connects to the computer (upstream) and four USB ports
that connect to USB devices (downstream)
● USB Type-C–to–USB Type-A cable, DisplayPort cable, USB Type-C–to–USB Type-C cable, and HDMI
cable provided
4
Chapter 2 Getting started
Monitor stand
● Removable stand for flexible monitor-head-mounting solutions
● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click and
remove it with the convenient sliding tab release
● VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm
● VESA mounting capability (100 mm × 100 mm) for attaching the monitor to a swing arm mount
● Support for a mounting bracket to attach the monitor to a mini desktop or mini workstation
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
Table 2-2
Rear components and their descriptions
Compo
nent
Component Description Description
(1) KVM (keyboard video mouse)
switch
Selects one of two computers or source devices to display on the monitor.
(2) Joystick Press to open the OSD settings.
(3) Power button Turns the monitor on or off.
(4) HDMI 1 & 2 ports (2.1) Each port connects the HDMI cable to a source device such as a computer or
gaming console.
(5) DisplayPort Connects a DisplayPort cable to a source device such as a computer or game
console.
Rear components 5
Table 2-2 Rear components and their descriptions (continued)
Compo
nent
Component Description Description
(6) USB Type-C port with
DisplayPort Alt-Mode
(upstream)
Connects a USB Type-C cable to a source device such as a computer or game
console. This USB Type-C port supports DisplayPort Alt-Mode for video input or as a
USB 3.2 connection. This port can also be used to deliver up to 140 W of power to a
device. Power outputs are 28 V/5 A, 20 V/5 A, 15 V/5 A, 12 V/5 A, 9 V/3 A, or 5V/3 A to
achieve a 140 W output.
NOTE: This port also enables the USB Type-A ports to perform their functions. The
host device must be able to support DisplayPort Alt Mode (video, charging, and USB
3.2) over the USB Type-C connector.
WARNING! This monitor’s USB Type-C port supports PD3.1 and can provide a
maximum output of 140 W. HP recommends that you use products that are protected
by the USB Type-C PD3.1 specification (be sure that they can input 28 V/5 A and have
a fire enclosure).
(7) USB Type-C port (upstream) Connects a USB Type-C cable to a source device such as a computer. This USB
Type-C port can function as a USB 3.2 connection.
NOTE: This port is data only and does not support video input.
The USB Type-C port offers a faster transfer rate. The power delivery output is 5
V/3 A to achieve a 15 W output.
Connecting a USB Type-C cable from a source device to this port on the monitor
enables USB Type-A ports on the monitor.
(8) Power connector Connects to a power cord.
(9) USB Type-A port Connects a USB cable to a peripheral device, such as a mouse.
Connects to any USB Type-A port for KVM functions. These ports support the KVM
hot-key function on a keyboard that is connected to them.
USB Type-A port with battery fast-charging 1.2 (5 V × 1.5 A = 7.5 W): Provides high-
speed data transfer, and charges small devices such as a smartphone, even when
the monitor is DC off with OSD Performance mode on.
NOTE: This port is preferred for mouse use and is also dedicated port for the Text-
to-Speech (TTS) adapter.
NOTE: Use a standard USB Type-A charging cable or cable adapter when charging
a small external device (purchased separately).
(10) USB Type-A port (2) Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB
devices.
Connects to any USB Type-A port for KVM functions. These ports support the KVM
hot-key function on a keyboard that is connected to them.
USB Type-A port with battery fast-charging 1.2 (5 V × 1.5 A = 7.5 W): Connect a USB
device, provides high-speed data transfer, and charges small devices such as a
smartphone, even when the monitor is DC off with OSD Performance mode on.
NOTE: Use a standard USB Type-A charging cable or cable adapter when charging
a small external device (purchased separately).
(11) USB Type-C port
(downstream)
Connects a USB Type-C cable to a peripheral USB device and provides data transfer,
even when the monitor is in Sleep mode or DC off with OSD Performance mode on.
This port charges most devices (up to 15 W) such as a smart phone or a tablet.
NOTE: Cables or adapters might be required (sold separately).
6 Chapter 2 Getting started
Table 2-2 Rear components and their descriptions (continued)
Compo
nent
Component Description Description
(12) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, or a television
audio cable
CAUTION: To reduce the risk of personal injury, adjust the volume before using
headphones or earbuds.
(13) Headphone hook Stores the headphones onto the top-left corner of the monitor.
Locating the serial number and product number
The serial number and product number are located on a label on the rear of the monitor. You might need
these numbers when you contact HP for support.
Setting up the monitor
This section describes attaching a monitor stand or wall mount and the options for connecting your
monitor to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the OLED panel. Pressure
on the panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the
screen will not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent
damage to the control buttons, position the monitor facedown on a flat surface covered with protective
sheet foam or a nonabrasive cloth.
Attaching the monitor stand
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely
attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might
cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
NOTE: Leave the monitor in the box to protect the screen.
1. Open the box so that the monitor head is facedown in the box.
Locating the serial number and product number
7
2. Remove the protective covering from the monitor.
3. Position the monitor stand on the mounting plate on the rear of the monitor, and then snap the
monitor stand into place.
4. Attach the base to the monitor stand (1), secure the latch (2), and then tighten the screw (3).
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this
section to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a
third-party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws (M4
x 10L). Longer screws might damage the monitor. Be sure that the manufacturer’s mounting solution is
compliant with the VESA standard and is rated to support the weight of the monitor head. For best
performance, use the power and video cables provided with the monitor.
NOTE: Use a UL-listed, CSA-listed, or GS-listed wall-mount bracket when you attach the monitor to a
mounting fixture.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, first remove the stand.
8
Chapter 2 Getting started
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned off and all cables
are disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown on a flat surface covered by a protective sheet made of foam or a
clean, dry cloth.
3. Push up the latch (1) near the bottom center of the stand where it attaches to the monitor.
4. Remove the stand (2).
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a
mounting device. To avoid damage to your monitor, follow these instructions.
1. Remove the monitor stand.
2. Press down on the cover, and then gently lift it up to remove the plate (1) surrounding the stand
connector. Remove the four screws (2) from the VESA holes located on the rear of the monitor head,
and then remove the monitor stand connector (3).
Attaching the monitor head to a mounting device
9
3. To attach the monitor head to a swing arm or other mounting device, and then insert four mounting
screws through the holes on the mounting device into the VESA screw holes on the back of the
monitor head.
IMPORTANT: If these instructions do not apply to your device, follow the mounting device
manufacturer’s instructions when mounting the monitor to a wall or swing arm.
NOTE: If you are attaching the monitor to a wall or other flat surface, HP recommends that you
purchase a wall mount kit with the dimensions shown here.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your
monitor functions when you connect certain cables.
NOTE: This monitor is capable of supporting USB Type-C, HDMI, or DisplayPort inputs. The video
mode is determined by the video cable used.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect the power connector to the AC adapter (1), connect the end of the power cord to the power
connector (2) on the monitor, and then plug the power cord into a grounded AC outlet (3).
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
10
Chapter 2 Getting started
● Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
● Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power
cord from the AC outlet, grasp the cord by the plug.
3. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. To select any
input, open the OSD menu and select Input.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other
end to the HDMI port on the source device.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor
and the other end to the DisplayPort connector on the source device.
Then, connect one end of a USB Type-C cable to the USB Type-C upstream port on the rear
of the monitor and the other end to the USB Type-C port on the source device. Use only the
HP-approved USB Type-C cable provided with the monitor.
NOTE: The monitor’s USB Type-C port provides data, video, and power delivery (up to 140 W).
The host device must be able to support DisplayPort Alt Mode (video, charging, and USB 3.2)
over the USB Type-C connector.
Connecting the cables
11
4. Use the USB or USB Type-C ports (downstream) on the rear of the monitor to connect devices such
as the ones shown in the illustration.
NOTE: To enable the USB ports and USB Type-C port (downstream), connect the USB Type-C
cable or the USB Type-C-to-USB Type-A cable from the source device to the USB Type-C (upstream)
port at the rear of the monitor. This connection serves as a USB hub for a mouse, keyboards,
phones, external hard drives, and anything else that is connected via a USB port.
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options outlined in this
section.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
12
Chapter 2 Getting started
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s
top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is
positioned low and reclined might be more comfortable for users with corrective lenses. Reposition
your monitor as you adjust your working posture throughout the work day.
3. Swivel the monitor to the left or right for the best viewing angle.
4. You can pivot the monitor head from landscape to portrait orientation to adapt to your application.
CAUTION: HP recommends that you disconnect all cables before pivoting the monitor from
landscape to portrait. If you pivot the monitor with the cables connected, you might damage the
cables or the connectors.
IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom-right
corner of the monitor panel will come in contact with the base and potentially cause damage to the
monitor.
Adjusting the monitor
13
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor. The
speaker bar will come in contact with the base when the monitor pivots and potentially cause
damage to the monitor or speaker bar.
● Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
● Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait orientation (2).
NOTE: Use the operating system's display settings to rotate the image on the screen from
landscape to portrait. To rotate the OSD from landscape to portrait, open the OSD menu, select
Image Adjustment, select On-Screen Menu Rotation, and then select Portrait.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup
indicators, and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on
the screen for 16 or more hours. To avoid burn-in image damage, always activate a screen saver
application or turn off the monitor when it is not in use for a prolonged period of time. Image retention is
a condition that might occur on all OLED screens.
14
Chapter 2 Getting started
■
Press the power button on the monitor to turn it on.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature might be
enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
When you first turn on your monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the current status of the Preset, the current status
of Power Mode, the current status of Display Mode (Off, Normal, AdaptiveSync, or AMD FreeSync
Premium Pro), the status of the HDR setting (On or Off), the current preset display resolution, and the
recommended preset display resolution.
Another message then prompts you to choose whether to keep the monitor in power-saving mode or
switch to performance mode. You can choose which setting you prefer.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
This panel technology is not suitable for static, stationary, or fixed images for long periods of time,
unless you use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks
on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP
warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the
power management setting, if supported on your computer, to turn off the monitor when the computer is
idle.
Connecting an HP notebook or desktop
You can attach a computer, notebook, gaming console, or similar device to the monitor with a single USB
Type-C connection. The USB Type-C port provides data, video, and power delivery when you connect the
device.
HP watermark and image retention policy
15
NOTE: The host computer must be able to support DisplayPort Alt Mode (video, charging, and USB)
over the USB Type-C connector and must also be compatible with USB Type-C ports.
To connect a computer, connect one end of a USB Type-C cable to the USB Type-C port on the rear of
the monitor and the other end to the USB Type-C port on the computer. This USB Type-C cable provides
single-cable connectivity for high-speed data, audio and video, and power delivery.
NOTE: The monitor delivers up to 140 W of power over a USB Type-C connection. When connecting
the host computer via USB Type-C, DC power out does not need to be connected. Do not connect two
power sources (DC power out and USB Type-C) to the host computer.
Installing the headphone hook
You can attach headphones to the monitor by placing them onto the magnetic headphone hook.
■
Install the headphone hook by placing it on the top-left corner of the monitor.
16
Chapter 2 Getting started
Using the monitor3
This chapter describes how to use your monitor and its features, including software and utilities, the
OSD menu, the function buttons, and power modes.
Downloading HP Display Center to access HP User Color
Recalibration
For professionals who demand exact, consistent, and top-quality color for their monitor, HP User Color
Recalibration allows users to recalibrate their displays to maintain professional-grade color accuracy
throughout the life of the monitor.
You must download and install the HP Display Center software from the Microsoft Store to access HP
User Color Recalibration.
1. Select the Microsoft Store app on your desktop or type Microsoft Store in the taskbar search
box.
2. Type HP Display Center in the Microsoft Store search box.
3. Select Get, and then follow the on-screen instructions.
The tool downloads to the selected location.
Downloading software and utilities
You can download and install these files from HP Support.
● INF (Information) file
● ICM (Image Color Matching file <model name>.icm)
To download the files:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search field and follow the on-screen instructions. The .inf
and .icm files are included in the SoftPaq.
Downloading OMEN Gaming Hub and accessing OMEN Light
Studio
To access to the setup guide and have full control of both OMEN Gear Switch and OMEN Light Studio,
you must install OMEN Gaming Hub.
To download the application:
Using the monitor
17
1. Select the Microsoft Store app on your desktop or type Microsoft Store in the taskbar search
box.
2. Type OMEN Gaming Hub in the Microsoft Store search box.
3. Select Get.
The Information (INF) file
The INF file defines monitor resources used by Windows® operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing the INF
file. Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA® DDC2
compliant and that the monitor connects directly to the graphics card. Plug and Play does not work
through separate BNC-type connectors or through distribution buffers, boxes, or both.
The Image Color Matching (ICM) file
The ICM files are data files that are used in conjunction with graphics programs to provide consistent
color matching from monitor screen to printer, or from scanner to monitor screen. These files are
activated from within graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC)
Profile Format specification.
Enabling G-SYNC compatibility
The NVIDIA® G-SYNC® technology eliminates screen tearing and minimizes display stutter and input lag.
To use this technology, your monitor has AdaptiveSync certification on the USB-C and DisplayPort video
inputs.
NOTE: G-SYNC is not available for HDMI inputs. To enable G-SYNC compatibility with your monitor,
you must have a NVIDIA graphics card, install the NVIDIA Control Panel, and install the G-SYNC driver.
1. Download the G-SYNC driver from https://www.geforce.com/drivers, and then install it.
2. After the G-SYNC driver is installed, open the NVIDIA Control Panel, navigate to Set up G-SYNC, and
then select your monitor.
3. Be sure that the Enable G-SYNC check box, the G-SYNC Compatible check box, and the Enable
settings for the selected display model check box are selected.
NOTE: The second check box is not displayed if the monitor is G-SYNC certified.
4. Select Apply. Your monitor restarts, and Adaptive-Sync is enabled for your NVIDIA GPU.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing
features of your monitor.
18
Chapter 3 Using the monitor
To access and make adjustments in the OSD, use the OSD controller on the monitor's rear panel. See
Rear components on page 5.
1. If the monitor is not on, press the power button to turn on the monitor.
2. Press the center of the OSD controller.
3. Move the controller up, down, left, or right to navigate menu choices. Press the center of the
controller to make a selection.
Quick Settings menus
The following images and tables list the possible menu options in the Quick Settings menu for each
mode. The tables include descriptions of how each mode affects the settings of your monitor.
Table 3-1
Gaming Quick Settings menu
Icon Description
Toggles between full screen or split screen mode
Toggles viewing of the crosshair on or off
Toggles viewing of the on-screen timer on or off
Toggles viewing of the refresh rate on or off
Toggles LED lighting on or off
Quick Settings menus 19
Table 3-2 Professional Quick Settings menu
Icon Description
Toggles between full screen or split screen mode
Shows the
Markers
menu
Toggles between the
Limited
and
Content Controlled
video level options
Toggles between
True 2k pixel mapping
and
Fill to source aspect ratio
options
Toggles the LED lighting on or off
Main menus
The following tables list possible menu options in the OSD main menu for each mode. They include
descriptions for each setting and their effect on the appearance or performance of the monitor.
Table 3-3
OSD menu options and descriptions for Gaming main menu
Gaming main menu Description
Gaming Select and adjust gaming preferences, such as AMD® FreeSync™ or AdaptiveSync, refresh rate,
Crosshair, on-screen timer, edge precision, shadow vision, or Multi-Monitor Align.
Picture Adjust the screen image, including color preset, brightness, sharpness, video level, and image
scaling.
Lighting Turn Display (LED) lighting mode On or Off, select a lighting mode, or set the LED Brightness.
Input Select a viewing mode, current input signal (DisplayPort, HDMI, USB Type-C), Auto-Switch Input,
OMEN Gear Switch, DisplayPort Hot-Plug Detection, DisplayPort Mode, USB-C Configuration, HDMI
CEC, Rename Inputs, and Help.
Audio Enable or disable audio, select an audio mode, adjust the volume, or perform an internal speaker
self-test.
Power Select a power mode, auto-sleep mode setting, power-on recall setting, or power LED setting.
20 Chapter 3 Using the monitor
Table 3-3 OSD menu options and descriptions for Gaming main menu (continued)
Gaming main menu Description
System ● Select and adjust the Language, Information, OSD menu transparency, Menu Timeout, and OSD
Message.
● Adjust the Display Data Channel/Command Interface (DDC/CI), Monitor DSC Support,
Diagnostic Patterns, OLED Protection settings, and allows you to return all OSD menu settings
to the factory default settings.
● Displays information about current mode, optimal mode, color setting, display mode, firmware
package version, hardware revision, and serial number.
Table 3-4 OSD menu options and descriptions for Professional main menu
Professional main menu Description
Picture Adjust the screen image, including color preset, brightness, sharpness, video level, and image
scaling.
Input Select a viewing mode, current input signal (DisplayPort, HDMI, USB Type-C) Auto-Switch Input,
OMEN Gear Switch, DisplayPort Hot-Plug Detection, DisplayPort Mode, USB-C Configuration, HDMI
CEC, Rename Inputs, and Help.
Audio Enable or disable audio, select an audio mode, adjust the volume, or perform an internal speaker
self-test.
Power Select a power mode, auto-sleep mode setting, power-on recall setting, or power LED setting.
System ● Select and adjust the Language, Information, OSD menu transparency, Menu Timeout, and OSD
Message.
● Adjust the Display Data Channel/Command Interface (DDC/CI), Accessibility, Monitor DSC
Support, Diagnostic Patterns, OLED Protection settings, and allows you to return all OSD menu
settings to the factory default settings.
● Displays information about current mode, optimal mode, color setting, display mode, firmware
package version, hardware revision, and serial number.
OMEN Gear Switch
Use OMEN Gear Switch to independently control your accessories or peripherals across devices. This
feature also allows you to move files and data from one host computer to the other without a USB
device.
Connect the cables
For best results, HP recommends connecting both host computers to the monitor using the USB Type-C
connections.
If there is no USB Type-C connection available, you can use HDMI or DisplayPort connections for the
video input, and connect an additional USB Type-C-to-USB Type-A data cable to enable full functionality.
NOTE: When connecting using HDMI or DisplayPort connections, the USB hub is enabled only if the
monitor is also connected to the computer using a USB Type-C cable, or USB Type-C-to-USB Type-A
cable.
OMEN Gear Switch
21
Using OMEN Gear Switch
OMEN Gear Switch lets you independently control your accessories and peripheral devices across
devices. This feature also allows you to move files and data from one host computer to the other without
a USB drive.
There are two ways to use OMEN Gear Switch:
● Through the OSD Quick Settings menu, select Gaming Quick Setting menu > Gaming Advanced
menu > Input > OMEN Gear Switch.
● Through OMEN Gaming Hub for full control of OMEN Gear Switch and its advanced functions.
Follow this procedure to open OMEN Gaming Hub and use OMEN Gear Switch:
1. Type OMEN Gaming Hub in the Windows search bar.
2. Select the OMEN Gaming Hub app to access OMEN Gear Switch.
■
If OMEN Gaming Hub is not installed, download the OMEN Gaming Hub app manually from the
Microsoft Store.
Changing the Power Mode setting
This section describes how to activate Performance mode. Certain features on your monitor might
require Performance mode to be active.
When in sleep mode, to comply with international power standards, the monitor default setting is Power
Saver mode.
If your monitor supports Performance mode and you need to keep the USB ports enabled when the
monitor is in Auto-Sleep Mode, change the Power Mode setting from Power Saver to Performance.
To change the power mode setting:
1. Press the center of the OSD controller on the rear of the monitor to open the OSD menu.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back, and then close the OSD.
22
Chapter 3 Using the monitor
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, which is a reduced power state. This
section describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled, which it is by default, the monitor enters a reduced power state when
the computer signals low-power mode, which it does by the absence of either a horizontal or vertical
sync signal.
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight
turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this
reduced power state. The monitor wakes from Auto-Sleep mode when the computer sends an active
signal to the monitor (for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD, or press the center of the OSD controller to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select Off.
Using PiP and PbP
The monitor supports both Picture in Picture (PiP), where one source is overlaid on another, and
Picture beside Picture (PbP), where one source is positioned adjacent to another, either horizontally
(for landscape orientation) or vertically (for portrait orientation).
To use PiP or PbP:
1. Connect a secondary input source to the monitor.
2. Press the center of the OSD controller on the rear of the monitor to open the OSD.
3. In the OSD, select Input, and then select either of the PiP or PbP icons.
The monitor scans the secondary inputs for a valid signal input and uses that input for the PiP or
PbP picture.
4. To change the PiP or PbP input, select the input source to use in the OSD,
5. To change the size of the PiP, select PiP Size in the OSD, and then select the size to use.
6. To adjust the position of the PiP, select PiP Position in the OSD, and then select the position to use.
Using external lighting
The monitor features an external light to illuminate a desktop or wall and enhance the gaming
experience. You can adjust the color and brightness of the external light or turn it off in the OSD menu or
OMEN Gaming Hub.
To adjust the LED lighting:
1. Press the center of the OSD controller on the rear of the monitor to open the OSD menu.
2. In the Gaming OSD Quick Settings menu, select Lighting.
Using Auto-Sleep Mode
23
3. Select a setting:
● Color Cycle: Slowly fades in and out from one color to another.
● Breathing: Slowly fades in and out on one single color with adjustable speeds: Slow, Medium,
and Fast.
● Static Color: Sets LED light colors to white, red, green, blue, yellow, purple, light blue, orange, or
custom.
NOTE: You can adjust the RGB color levels by using the slider tools.
● Random Color: Randomly cycles LED light color through the static colors.
NOTE: External lighting is set to On (OMEN White) by default.
24
Chapter 3 Using the monitor
Support and troubleshooting4
If your monitor is not working as expected, you might be able to resolve the issue by following the
instructions in this section.
Using the self-test function
To help verify the correct operation of this monitor, a series of startup images and messages is
displayed. These images and messages function as a self-test. Use the following procedure to start the
self-test.
1. Turn off the monitor and disconnect all the cables except the power cord.
2. Turn on the monitor. An image similar to the following is displayed.
A monitor status message is displayed next.
Support and troubleshooting
25
The power-on image and monitor status message indicates that the monitor is working as expected
and is looking for a valid video signal.
3. Connect a video source to the monitor and repeat steps 1 and 2. If no external video signal is
detected, check the video connection to the host computer.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to the latest
version.
26
Chapter 4 Support and troubleshooting
Table 4-1 Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
blinking.
● Power cord is disconnected.
● Monitor is off.
● Video cable is improperly
connected.
● System is in Auto-Sleep Mode.
● Video card is incompatible.
● Connect the power cord.
● Press the monitor power button.
● NOTE: If pressing the power button has no effect,
press and hold the power button for 10 seconds to
disable the Power Button Lockout feature.
● Connect the video cable properly. For more
information, see Connecting the cables on page 10.
● Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
● Perform one of the following actions:
– Open the OSD menu and select the Input menu.
Set Auto-Switch Input to Off, and then manually
select the input.
– Replace the video card or connect the video
cable to one of the computer’s on-board video
sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is
disconnected.
Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
turned off while connecting the video cable.
“Input Signal Out of Range”
is displayed on screen.
Video resolution rate, refresh rate,
or both, are set higher than the
monitor supports.
Change the settings to a supported setting. See Preset
display resolutions on page 32.
The monitor does not enter
into a low-power sleep
state.
The monitor's power saving control
is disabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed. The monitor's OSD Lockout
function is enabled.
Press and hold the Left button for 10 seconds to disable
the OSD Lockout function.
“Power Button Lockout” is
displayed.
The monitor's Power Button
Lockout feature is enabled.
Press and hold the Power button for 10 seconds to unlock
the power button function.
Monitor has trouble waking
from Sleep mode
DisplayPort inputs: Set the DisplayPort hot-plug detection
to Always Active.
Power mode monitors: Set the hot-plug detection to Always
Active to switch the monitor to Performance mode.
Slow performance from
USB
The monitor has a two-lane default for USB Type-C. On
selected products, you can press the Joypad button
to open the OSD menu, navigate to the USB Type-C
configuration, and then select USB-C Video + USB 3.0 for
data transfer prioritization.
Lower refresh rate or color
bits
Select USB-C Video + USB 2.0 for refresh rate/color bits
prioritization.
Solving common issues 27
Button lockouts
The button lockout function is available only when the monitor is on, an active signal is displayed, and the
OSD menu is closed. Holding down the power button or Left button for 10 seconds disables that button.
You can enable the button again by holding it down for 10 seconds.
28 Chapter 4 Support and troubleshooting
Maintaining the monitor5
Properly maintained, your monitor can run for many years. These instructions provide steps you can
perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or
back plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the
current rating of the AC outlet and that the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating
(AMPS or A) for each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
● Never block the slots and openings of the cabinet or push objects into them. These openings
provide ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn off the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
CAUTION: Never spray cleaner directly onto the screen. It can run behind the bezel and damage
the electronics. Water dripping into the ventilation openings or other points of entry can cause
damage to the monitor. Protect your monitor by always consulting your user guide for cleaning
procedures, or go to http://www.hp.com/support and search for How to Clean Your Computer.
Maintaining the monitor
29
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might
damage the monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. The cloth should be moist, but not wet. Allow the monitor to air-dry before use.
4. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best
practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant
that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and
30% water. This solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
30
Chapter 5 Maintaining the monitor
Technical specificationsA
This section contains technical specifications for the physical aspects of your monitor, such as the
weight and viewing dimensions, as well as required environmental operating conditions and power
source ranges.
All specifications represent the typical specifications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the model-
specific QuickSpecs.
80 cm (31.5 in) model specifications
This section provides specifications for your monitor.
Table A-1
Technical specifications
Specification Metric U.S.
Display, wide-screen 80 cm 31.50 in
Type OLED
Viewable image size 80 cm diagonal 31.50 in diagonal
Maximum weight (unpacked) 8.80 kg 19.40 lb
Dimensions (include base) 71.91 × 61.71 × 24.32 cm 28.31 × 24.30 × 9.57 in
Height (highest position) 76.50 cm 30.12 in
Height (lowest position) 51.30 cm 20.20 in
Depth 24.32 cm 9.57 in
Width 71.91 cm 28.31 in
Tilt 5~20°
Swivel ±360°
Environmental requirements temperature
Operating temperature 5ºC to 35ºC 41ºF to 95ºF
Storage temperature –20ºC to 60ºC –4ºF to 140ºF
Storage humidity 5% to 80%
Power source ADP-500CB BA
Input terminal Two HDMI ports, one DisplayPort connector, and one USB Type-C
DisplayPort connector
Technical specifications 31
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults.
The monitor automatically recognizes these preset modes, and they will appear properly sized and
centered on the screen.
80 cm (31.5 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-2 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 37.500 75.000
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 1024 × 768 48.363 60.004
6 1024 × 768 60.023 75.029
7 1280 × 800 49.702 59.810
8 1280 × 1024 79.976 75.025
9 1280 × 1024 69.981 60.020
10 1440 × 900 55.935 59.887
11 1600 × 900 60.000 60.000
12 1680 × 1050 65.290 59.954
13 1600 × 1200 75.000 60.000
14 1920 × 1080 67.500 60.000
15 1920 × 1080 192.788 165.000
16 1920 × 1080 291.587 240.000
17 1920 × 1200 74.556 59.885
18 2560 × 1440 88.787 60.000
19 2560 × 1440 257.169 165.000
20 2560 × 1440 222.151 144.000
21 2560 × 1440 388.511 240.000
22 3840 × 2160 133.313 60.000
23 3840 × 2160 385.769 165.000
24 3840 × 2160 582.959 240.000
32 Appendix A Technical specifications
Table A-3 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 2160p120 3840 × 2160 270.000 120.000
2 2160p100 3840 × 2160 225.000 100.000
3 2160p60 3840 × 2160 135.000 60.000
4 2160p50 3840 × 2160 112.500 50.000
5 2160p48 3840 × 2160 108.000 48.000
6 2160p30 3840 × 2160 67.500 30.000
7 2160p30 3840 × 2160 56.25 25.000
8 2160p24 3840 × 2160 54.000 24.000
9 1080p120 1920 × 1080 135.000 120.000
10 1080p100 1920 × 1080 112.500 100.000
11 1080p60 1920 × 1080 67.500 60.000
12 1080p50 1920 × 1080 56.25 50.000
13 720p120 1280 × 720 90.000 120.000
14 720p100 1280 × 720 75.000 100.000
15 720p60 1280 × 720 45.000 60.000
16 720p50 1280 × 720 37.5000 50.000
17 576p 720 × 576 31.250 50.000
18 480p 720 × 480 31.469 59.940
Power supply specification
This section provides power supply specifications.
Table A-4
Power supply specification
Manufacturer Model number Power supply rating
Delta Electronics, Inc. ADP-500CB B Input 100-240V~ 7.0A 50-60HZ
Output 24.0V 20A
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync
signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen
is blank, the backlight is turned off, and the power light turns amber. In the reduced power state, the
monitor uses < 0.5 W of power. There is a brief warm-up period before the monitor returns to its normal
operating state.
See Using Auto-Sleep Mode on page 23 for instructions about setting the energy saver mode.
Power supply specification
33
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone
everywhere can use, either on a standalone basis or with appropriate third-party assistive technology
(AT) devices or applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is
reflected in everything HP does. HP strives to create an inclusive environment focused on connecting
people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you
create independence at home, at work, and in the community. Assistive technology helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 35.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities.
This commitment supports the company's diversity objectives and helps ensure that the benefits of
technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be effectively
used by everyone, including people with disabilities, either on a standalone basis or with appropriate
assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All
HP managers and employees are expected to support these objectives and their implementation in
accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the
training they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly
available in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology
relevant to HP products and services.
34
Appendix B Accessibility
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility profession through
networking, education, and certification. The objective is to help accessibility professionals develop and
advance their careers and to better enable organizations to integrate accessibility into their products
and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field of
accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing
products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and
organizations to learn from one another. If you are interested in learning more, go to
http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn
about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing
accessibility awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest,
or any other assistive technology to help with your specific situation—a variety of assistive technologies
make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several
products, answer your questions, and facilitate your selection of the best solution for your situation.
You will find that professionals qualified to do AT assessments come from many fields, including those
licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other
areas of expertise. Others, while not certified or licensed, can also provide evaluation information.
You will want to ask about the individual's experience, expertise, and fees to determine if they are
appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help
you select the specific assistive technology features and products most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Office of Aging and Accessibility.
● HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the Search our knowledge library search box. Select the appropriate
operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
International Association of Accessibility Professionals (IAAP)
35
If you need additional support with the accessibility features on your HP product, see Contacting
support on page 39.
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows and Microsoft Office)
● Google Products accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features (select products/regions only)
HP monitors enable you to find and configure display settings directly from your monitor, without
needing to use an external device such as a computer, using multiple types of accessibility
enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor.
● Physical buttons or a Joypad that are tactilely discoverable.
● Physical button or Joypad labels that are displayed on-screen.
● On-Screen Display (OSD) menu
– Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
– Focus indication is provided.
Text to Speech (select products/regions only)
Text to Speech converts text into spoken words. You can enable text to assist you when reading text on
the monitor.
If your monitor has built-in speakers, you can request the TTS accessibility device by calling HP Support
at (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
NOTE: Support is in English only.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on the screen.
When you turn on Accessibility Mode, the following adjustments are made:
● Menu timeout setting is set to the maximum duration of 60 seconds (default is 30 seconds).
● Language is set to English, which is the only language currently supported in Accessibility Mode.
When Accessibility Mode is turned off, the previous language is used.
● On FHD monitors, the OSD menu is set to a fixed position in the lower-right quadrant of the screen.
● Menu items, text, and other elements meet a 4.5:1 contrast ratio or greater.
● Text is enlarged to a 4.8 mm or larger font size.
36
Appendix B Accessibility
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons
with disabilities. These regulations are historically applicable to telecommunications products and
services, PCs and printers with certain communications and video playback features, their associated
user documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities.
The standards contain technical criteria specific to various types of technologies, as well as
performance-based requirements which focus on functional capabilities of covered products. Specific
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard specifies the accessibility requirements applicable to ICT
products and services, with a description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps
web designers and developers create sites that better meet the needs of people with disabilities or
age-related limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG
2.0 provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability
of presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance.
Standards and legislation
37
The HP policy landscape website provides information about key legislation, regulations, and standards
in the following locations:
● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities
and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes
only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on
this page does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and
age-related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
38
Appendix B Accessibility
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related
limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP offers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or
accessibility of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical
support or accessibility of HP products:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
Other disability resources
39
Index
A
accessibility 34, 35, 37, 39
accessibility needs
assessment 35
assistive technology (AT)
finding 35
purpose 34
AT (assistive technology)
finding 35
purpose 34
C
calling technical support 3
components
rear 5
connectors
DisplayPort 5
mini DisplayPort 5
power 5
customer support,
accessibility 39
D
diagnostics 25
DisplayPort connector 5
G
getting started 2
getting to know your monitor 3
H
HDMI port 5
Headphone hook 16
HP Assistive Policy 34
HP Display Center 17
HP resources 3
HP support 3
I
International Association of
Accessibility Professionals 35
L
label 7
M
Main menus 20
O
OMEN Gear Switch 21, 22
P
ports
HDMI 5
USB Type-C 5
power connector 5
product label 7
product number 7
Q
Quick settings 19
R
rear components 5
resources, accessibility 38
S
safety information 2
Section 508 accessibility
standards 37
self-test 25
serial number 7
standards and legislation,
accessibility 37
support 3
T
technical support 3
Text to Speech 36
troubleshooting 25
U
USB Type-C port 5
User Color Recalibration 17
W
warnings 2
40
Index
