CF020 series
ninjakitchen.com
1-877-646-5288
OWNER’S GUIDE
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1-877-646-5288
WARNING:
To reduce the risk of fire, electric shock, serious injury,
death or damage when using this appliance, follow
these basic safety precautions.
CAUTION: APPLIANCE CREATES HOT LIQUID.
HANDLE WITH CARE.
CAUTION: DO NOT remove the vessel while
the appliance is brewing unless the Drip
Stop is in the closed position. Return the
vessel quickly and open the Drip Stop to
continue the brew.
CAUTION: Never open the brew basket while
your Ninja Coffee brewer is in use.
CAUTION: Please ensure you are using at
least a 12 oz. cup for the Cup size and a 16
oz. travel mug for the Travel Mug size to
prevent overflow and a scalding injury.
General Precautions
1 DO NOT allow young children to operate the
appliance or use as a toy. Close supervision
is necessary when any appliance is used near
children.
2 To reduce the risk of electric shock, this appliance
has a polarized plug (one blade is wider than the
other). As a safety feature, this plug will fit into a
polarized outlet only one way. If the plug does not
fit fully into the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician. DO
NOT force into outlet or try to modify to fit.
3 To protect against electrical shock, do not
submerge the appliance or allow the power cord
to come into contact with water or any other
liquid.
4 Allow the appliance to cool before removing any
parts and before cleaning.
5 DO NOT abuse the power cord. Never carry
the appliance by the power cord or yank it to
disconnect from electrical outlet; instead grasp
the plug and pull to disconnect.
6 DO NOT operate any appliance with a damaged
cord or plug, or after the appliance malfunctions,
or has been dropped or damaged in any manner.
THIS BOOK COVERS MODEL NUMBER:
CF020
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz.
Power: 1450 Watts
Water Reservoir
Capacity: 43 Ounces
READ ALL INSTRUCTIONS BEFORE USING
YOUR NINJA
®
COFFEE BREWER.
Safety Signal Words
This Owner’s Guide and the safety labels
attached to this appliance use signal words that
indicate safety hazards with differing levels of
severity.
Below are the words used and their definitions:
• WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
• CAUTION indicates a hazardous situation
which, if not avoided, could result in minor or
moderate injury.
• NOTICE is used to address practices not
related to physical injury.
The words “WARNING” and “CAUTION” are
preceded by a triangle, signifying that these are
safety related.
The terms “IMPORTANT” and “NOTE” are also
used to describe good ideas for better and more
efficient equipment use.
IMPORTANT SAFEGUARDS
For Household Use Only
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7 DO NOT let the power cord hang over the edges
of tables or counters or touch hot surfaces such
as the stovetop.
8 DO NOT remove the brew basket or carafe while
the appliance is brewing. Scalding may occur
if any of these parts are removed during
brewing cycles.
9 The use of an accessory not recommended by the
manufacturer may create an overflow condition
and scalding hazard, or result in fire, electric
shock, or personal injury.
10 DO NOT operate your appliance in an appliance
garage or under a wall cabinet. When storing in
an appliance garage always unplug the unit from
the electrical outlet. Not doing so could create a
risk of fire, especially if the appliance touches the
walls of the garage or the door touches the unit as
it closes.
Operating Notice
11 Clogging and backing up of water and/or coffee
in the filter basket can occur under any or a
combination of any of the following conditions: the
use of coffee that is too finely ground; using two
or more paper filters; using the permanent filter in
conjunction with a paper filter; not cleaning coffee
grounds from the permanent filter; or allowing
coffee grounds to spill over the filter.
12 ALWAYS use appliance on a dry, level surface.
13 DO NOT use this appliance for anything other
than its intended use. DO NOT use outdoors.
14 DO NOT place on or near a hot gas or electric
burner, or in a heated oven.
15 DO NOT touch hot surfaces. Use handles
orknobs.
16 DO NOT touch warming plate while the brewer is
in use.
17 DO NOT run the appliance without water.
18 DO NOT use well water; use tap water.
19 ALWAYS place a vessel beneath the brew basket
to receive the brewed coffee.
20 DO NOT overfill the water reservoir. Fill water only
to the Max Fill line.
Glass Carafe
21 The carafe is designed for use with this appliance
only. It must never be used on a stovetop.
22 DO NOT set a hot carafe on a wet or cold surface.
23 DO NOT use a cracked or scratched carafe or a
carafe having a loose or weakened handle.
24 DO NOT clean carafe with abrasive cleansers,
steel wools pads, or other abrasive material.
25 DO NOT place carafe in microwave.
26 DO NOT expose carafe to extreme temperature
changes.
27 DO NOT use carafe for carbonated beverages.
28 DO NOT drink directly from the carafe. Liquid from
the carafe may be very hot.
29 Do not use the carafe to store food when not in
use.
30 Ensure the carafe is completely empty before
starting a cleaning or brewing cycle. Starting a
cycle with water or coffee in the carafe will cause
an overflow.
Maintenance
31 Remove the power cord from the electrical outlet
and allow unit to cool before surface cleaning, and
before removing brew basket, water reservoir, or
filters.
32 Clean the glass carafe with a soft brush or sponge.
DO NOT use a wire brush.
33 To prevent illness from bacterial growth in the
appliance, follow all cleaning instructions in the
Care & Maintenance section of this Owner’s Guide.
34 If the product is not operating properly, contact
SharkNinja Operating LLC at 1-877-646-5288
or ninjakitchen.com for examination, repair, or
adjustment.
35 Clean the system on a weekly basis.
Cord Statement
36 A short power-supply cord is provided to reduce
the risks resulting from becoming entangled in or
tripping over a longer cord.
37 DO NOT use extension cord with this product.
SAVE THESE
INSTRUCTIONS
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Getting to Know Your Ninja
®
Coffee Brewer
a Flip-Top Water Reservoir Lid
b Removable Water Reservoir
c Brewer
d Control Panel
e Paper Filter Kit
f Removable Brew Basket
g Drip Stop Toggle
h Brew-Through Carafe Lid
i Glass Carafe
j Multi-Serve Cup Platform
k Intelligent Warming Plate
l Double-Sided Scoop: Carafe Side and Single-Serve Side
m Power Cord & Wrap (not shown)
a
b
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f
d
g
k
i
j
h
l
m
e
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Control Panel
1 Programmable Digital Clock
2 Clock Hour & Minute Buttons
3 Power Button
4 Delay Brew Button
5 Sizes
a Cup
b Travel Mug
c Half Carafe
d Full Carafe
6 Brew Types
a Classic Brew Button
b Rich Brew Button
c Over Ice Brew Button
7 Drip Stop Indicator
8 Stay Warm Indicator/Button
9 Intelligent Clean Cycle Indicator/Button
1
3
5a
5c
5b
5d
2
4
6a
6b
6c
8 9
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Features of the Ninja
®
Coffee Brewer
• Thermal Flavor Extraction
®
Technology - Blends precision water delivery with automated controls for calibrated temperature,
pre-infusion, coffee saturation, and flavor richness to unlock the full flavor potential of your coffee.
• Multi-Serve – Brew directly into your favorite cup, travel mug, or carafe.
• Brew Types – Control the strength and style of your coffee:
a. Classic Brew for smooth, balanced hot coffee.
b. Rich Brew for a richer-than-Classic but still smooth coffee flavor that stands up to milk, cream, or flavoring.
c. Over Ice Brew for smooth, rich, freshly brewed iced coffee that’s not watered down.
• Multi-Serve Cup Platform – Pull it down and place your favorite cup on it. Brew directly into your cup.
• Removable Water Reservoir with Easy-Access Flip-Top Lid – For quick and easy filling.
• Auto-iQ
™
– The Ninja Coffee brewer knows how much water to use for each size and brew type.
• 43 oz. Glass Carafe
• LED Control Panel with Programmable Digital Clock
• 24-Hour Programmable Delay Brew Button – Set it to automatically brew the following morning. The brewer will remain pre-heated
and ready to brew at the time you programmed.
• Drip Stop – Stops the flow of coffee from the brew basket, allowing you to pour a cup mid-brew. Switch toggle to the closed position to
prevent dripping once the brew cycle is finished.
• Clean Function – When your Ninja Coffee brewer senses there is hard-water calcium buildup in your brewer, which can affect the
flavor of your coffee, the CLEAN light will illuminate. Follow the cleaning instructions in the Care & Maintenance section, or on the back
of your unit.
• Stay Warm Button – Your warming plate will automatically turn on after brewing a carafe and turn off after 2 hours. The Stay Warm
button allows you to manually control how long your coffee stays warm by turning the warming plate off or on.
• Intelligent Warming Plate – Automatically adjusts the temperature of the warming plate to keep your coffee at the ideal drinking
temperature without burning it.
• Pre-Heat Mode – After pressing the Power button to turn on your Ninja Coffee brewer, allow 3 minutes for your brewer to pre-heat.
Your Ninja Coffee brewer will remain pre-heated for 72 hours, unless you turn off your unit by pressing the Power button.
• Sleep Mode – After 72 hours, the Ninja Coffee brewer will enter sleep mode to conserve energy. Pre-Heat mode will shut off, and the
lights on your unit will dim. You may turn off Sleep Mode by selecting a brew size. This will reinitiate the Pre-Heat Mode.
• Audible Ready Signal – Alerts you that your coffee is ready.
• 2-Hour Shutoff – Automatically turns off the warming plate two hours after you brew coffee.
• Paper Filter Kit – Use the paper filters in your removable brew basket to catch grounds and keep them from entering your coffee.
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Before First Use
1 Remove all packaging material, stickers, and labels from the brewer.
2 Wash the water reservoir, glass carafe, and brew basket in warm, soapy water with a soft cloth.
NOTE: The glass carafe is dishwasher safe. Place on top rack only.
3 Rinse and dry thoroughly.
4 Wipe the intelligent warming plate with a damp cloth.
5 Before first use, prime the system by running two Full Carafe, Classic Brew cycles with water only. After each cycle is
complete, discard the water.
NOTE: See the Priming Your Ninja Coffee Brewer section.
SETTING THE CLOCK
1 Plug the power cord into an electrical outlet. The clock will
flash on the control panel to indicate that the time has not
been set. (Fig. 1)
2 Press the H (hour) or M (minute) button until you reach the
current time. The AM or PM indicator will illuminate on the left
side of the display as you are setting the time. (Fig. 1)
3 After 5 seconds, the clock will stop flashing and the clock will
be set.
NOTE: If the clock stops flashing and does not display the
correct time of day, pressing the H (hour) or M (minute) button
at any time will cause the clock to flash again. You can now
reprogram the correct time of day by following the steps
above.
NOTE: If you unplug the brewer or in the event of an extended
power loss, you will need to reset the clock the next time the
brewer is plugged in.
SETTING THE DELAY BREW TIME
NOTE: The Ninja Coffee brewer must remain on for the Delay Brew
function to work. Do not power off after setting Delay Brew.
1 Press Power button, then press Delay Brew. The Delay Brew
button will illuminate and the clock will begin to flash “12:00”
or the last delay brew time that was set. (Fig. 1)
2 While the clock is flashing, press the H (hour) or M (minute)
button to set the time you would like the Delay Brew to begin.
The AM or PM indicator will illuminate on the left side of the
display as you are setting the desired time.
Setting the Clock & Delay Brew
Fig. 1
3 Once the proper time has been set, select the size of the
vessel that you would like to brew into.
4 Select the Brew Type that you desire from the 3 flashing
buttons. The selected brew type will illuminate. (Fig. 1)
5 Once the time, brew size, and brew type have been set, allow
the Delay Brew button to stop flashing, or press the Delay
Brew button to activate. The light on the button will illuminate
and an audible signal will play to verify the Delay Brew is
set. Your Ninja Coffee brewer will now brew at the time you
programmed.
NOTE: To deactivate the Delay Brew cycle, press the Delay
Brew button once more and the light on the button will turn
off. Any change to the selected brew size or starting any other
brew will cancel the programmed Delay Brew.
6 Place the appropriate-sized vessel
under brew basket.
IMPORTANT: Make sure the Drip Stop
is in the open position.
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1 Place the brewer on a dry, clean, and level surface.
2 Holding the water reservoir by the grip, twist
counterclockwise to remove. (Fig. 2) Either flip
the lid top over (Fig. 3a) or remove lid by twisting
counterclockwise (Fig. 3b). Fill with water up to, but
not exceeding, the Max Fill line (43 oz.). To replace
the water reservoir, place on top of the base and twist
clockwise until you feel the reservoir lock into place.
NOTE: Do not fill past the Max Fill line. If overfilled,
remove the water reservoir from the brewer and pour
out water until the level is no higher than the Max Fill
line.
Depending on the size and brew type, you may
have water left in the reservoir.
3 Ensure the brew basket is properly inserted. To reinsert
the brew basket, align it with the rails and slide it into
the brewer until it clicks in place. (Fig. 4)
4 Twist the brew-through lid clockwise onto the glass
carafe to lock into place. (Fig. 5)
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Fig. 2
Fig. 4
5 Center the carafe below the brew basket. (Fig. 6)
NOTE: Do not place any ground coffee in the brew
basket for the first two cycles.
6 Plug the brewer into an electrical outlet.
7 Once all parts are securely in place, press the Power
button.
8 With the unit powered on, make sure the Drip Stop
toggle is set to the open position. Select the Full Carafe
size and Classic Brew setting. (Fig. 7)
9 When the brew is complete, discard the water in the
carafe. Repeat, beginning with step 2. You are now
ready to use your
Ninja Coffee brewer
to brew coffee.
NOTE: After removing the water reservoir, there may be
a small amount of water in the reservoir valve. This can
be easily removed with a dry cloth.
Fig. 3a
Fig. 3b
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Fig. 5
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Fig. 6 Fig. 7
Priming Your Ninja
®
Coffee Brewer
CAUTION: Fill reservoir with water up to, but not exceeding, the Max Fill line. We recommend fresh,
cool, filtered water. Do not fill water reservoir with any other liquids such as brewed coffee, carbonated
beverages, etc., as other liquids may damage your brewer.
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Preparing & Using the Ninja
®
Coffee Brewer
HOW MUCH COFFEE DO YOU GET IN YOUR CUP?
Each size and brew type produces a different amount of coffee to optimize richness and flavor.
NOTE: The coffee grounds will absorb some of the water that is brewed, resulting in slightly less brewed coffee than water
used.
CAUTION: Please ensure you are using at least a 12 oz. cup for the Cup size and a 16 oz. travel mug for the
Travel Mug size.
Approximate Brew Volume
Size/Brew Classic Rich Over Ice
Coffee Only With Ice
Cup 9.5 oz. 8.8 oz. 3.7 oz. 9.5 oz.
Travel Mug 14 oz. 13.2 oz. 5.8 oz. 14 oz.
Half Carafe 21 oz. 19.5 oz. 10.5 oz. 21 oz.
Full Carafe 38 oz. 35.5 oz. 15.8 oz. 38 oz.
WOULD YOU LIKE A HOTTER COFFEE?
The type of cup you brew into can drastically influence the drinking temperature of your coffee.
CUP TYPE CERAMIC CUP NINJA
®
CUP PAPER CUP
Cup
Temperature
Room Temp Pre-warmed with
hot water
Pre-warmed in
microwave with milk
Room Temp Room Temp
Drinking
Temperature
Hot Hotter Hotter Hotter Hottest
Why is there a
difference?
A cold ceramic
mug will steal
heat from the
coffee as it warms
itself up.
If the mug is
already warm, it
will not steal as
much heat from
the coffee.
Just like your
cold mug, cold
milk lowers the
temperature of
your coffee.
The double-
walled Ninja
®
cup
is designed to
retain initial coffee
temp better than
a ceramic cup.
Unlike a ceramic
mug, a thinner
paper cup
does not steal
substantial heat
from the coffee.
PRE-HEATING
1 Plug in your brewer, then press the Power button to initiate pre-heating. The word “PRE-HEAT” will flash across the
clock display.
2 Allow 3 minutes for your brewer to pre-heat.
3 After 3 minutes, the word “PRE-HEAT” will disappear from the clock display and you will hear a beep, indicating your
brewer is now pre-heated.
4 Your Ninja Coffee brewer will stay pre-heated for 72 hours unless you turn the brewer off by pressing the Power button.
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Fig. 8
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Fig. 11
Fig. 9
Carafe
Single
Serve
Fig. 10
Ninja Scoop
FILLING THE BREW BASKET WITH COFFEE
For best results, use the measurement chart below to determine
how much ground coffee to use for each brew size. The amount of
ground coffee for each size will remain the same no matter which
brew type is selected.
CAUTION: The maximum capacity for ground coffee
is 12 rounded tablespoons or 6 Ninja
®
Carafe Scoops.
Exceeding this amount or using fine ground coffee
may cause overflow.
1 Open the brew basket by sliding it out of the brewer. (Fig. 8)
NOTE: The brew basket can be removed from the brewer by
lifting it at a slight upward angle (similar to a cabinet drawer).
NOTE: Check for any loose grounds that may be left in the
brew basket. Remove and rinse brew basket, if needed.
2 Place the #4 Paper Cone Filter in the brew basket. Fold it
along the seams, open it fully and firmly press it into the brew
basket, making sure it is fully seated. (Fig. 9)
3 Use the Ninja Scoop (Fig. 10) and follow the measurements
below to fill the filter. These measurements are based on level
scoops—adjust to your preferred taste. (Fig. 11) We suggest
using a medium grind if grinding whole beans.
NOTE: Exceeding the recommended medium grind for whole
beans may cause the brew basket to overflow.
Single
Serve
Ninja
®
Scoop
(Single Serve Side)
Tablespoon
Cup 2-3 scoops 2-3 Tbsp.
Travel Mug 3-4 scoops 3-4 Tbsp.
Carafe Ninja
®
Scoop
(Carafe Side)
Tablespoon
Half Carafe 2-3 scoops 5-7 Tbsp.
Full Carafe 4-6 scoops 8-12 Tbsp.
4 Slide the brew basket back into the brewer until it clicks into
place.
CAUTION: HOT WATER Do not remove the brew basket or vessel while brewing.
CAUTION: STEAM Do not touch steam vents or the top of the brewer while brewing.
CAUTION: The brew basket is hot after brewing. Always allow the brewer to cool down before cleaning.
Fig. 12
DRIP STOP
NOTE: If the Drip Stop is closed before you begin a brew,
the brewer will notify you with 5 beeps. Set the Drip Stop
to the open position.
CAN’T WAIT FOR THAT FIRST CUP TO BE READY?
When brewing a carafe, close the Drip Stop to pause the brew
cycle and pour a cup. Promptly replace the carafe and open the
Drip Stop to complete the brew. (Fig. 12)
NOTE: If you forget to open the Drip Stop, the Ninja Coffee brewer
will pause the brew, and after 20 seconds it will give you a friendly
audible reminder. After 6 minutes, the brew will be canceled.
CAN’T WAIT FOR THE LAST FEW DROPS?
When the brew cycle is complete, set the Drip Stop to the closed
position to stop dripping from the brew basket.
NOTE: While the Drip Stop is closed, the Drip Stop indicator will
light up on the bottom of the control panel, above the Stay Warm
button.
NOTE: Remember to open the Drip Stop when you’re ready to
brew again. If you forget, your Ninja Coffee brewer will give you a
friendly audible reminder.
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INTELLIGENT WARMING PLATE
The Intelligent Warming Plate will automatically turn on after
selecting Half Carafe or Full Carafe on either the Classic Brew or
Rich Brew setting. The Intelligent Warming Plate will adjust the heat
it produces over time to avoid burning the coffee.
CAUTION: The HOT SURFACE light will illuminate when
the warming plate is hot. Do not touch the surface when this
light is illuminated.
STAY WARM BUTTON
Press the Stay Warm button after the brew to turn the Intelligent
Warming Plate off. You can turn the Intelligent Warming Plate back
on within 2 hours of the brew by pressing the Stay Warm button
again. (Fig. 13)
If you would like the Warming Plate to stay on longer, you can
program it to stay on up to 4 hours.
1 Select either the Half Carafe or Full Carafe brew size.
2 Press and hold Stay Warm button until the clock begins
to flash, displaying the time at which the warming plate is
currently set to stop.
3 Quickly press the hour (H) or minute (M) button to increase the
time up to 4 hours.
4 To lock in the new time, press the Stay Warm button again, or
wait 5 seconds for it to lock in automatically.
BREWING COFFEE
NOTE: Each brew has a pre-infusion cycle with varying
times. The brew will begin, stop, and be quiet for a short
period of time before it begins again. This pre-infusion
cycle is used to evenly saturate the coffee grounds.
CAUTION: Ensure the carafe is completely empty before
starting a brewing cycle. Starting a brewing cycle with
coffee in the carafe will cause an overflow.
CLASSIC OR RICH BREW
Classic Brew - For a smooth, balanced flavor.
Rich Brew - For a coffee that is richer than Classic Brew and
still smooth, with more room for milk and cream.
1 After filling the water reservoir and adding ground coffee to
the filter, be sure the Drip Stop is open and the reservoir, brew
basket, and filter are securely in place.
2 Turn the unit on, and place the empty vessel that you would
like to brew into underneath the brew basket.
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Fig. 13
Preparing & Using the Ninja
®
Coffee Brewer - cont.
Fig. 14
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{
Brew
Settings
NOTE: If making a single cup, lower the Multi-Serve cup
platform and center the cup or mug on the platform. Please
ensure you are using at least a 12 oz. cup for the Cup size and
a 16 oz. travel mug for the Travel Mug size.
3 Select your size from the control panel. After selecting your
size, choose either Classic or Rich Brew from the control panel.
If you need to cancel the brew, press the Classic Brew or Rich
Brew button again, or press the Power button. (Fig.14)
NOTE: If brewing a Half Carafe or a Full Carafe, the Stay Warm
indicator and Intelligent Warming Plate will automatically turn
on. This can be turned off by pressing the Stay Warm button.
The Intelligent Warming Plate will turn off automatically after 2
hours.
NOTE: Do not remove water reservoir, brew basket, or vessel
while brewing.
4 The Ninja Coffee brewer will beep to signal a completedbrew.
NOTE: Rich Brew will use slightly less water and yield slightly
less brewed coffee than Classic Brew.
OVER ICE BREW
Designed to brew hot coffee over ice to lock in the flavor for a rich,
freshly brewed, smooth iced coffee that’s not watered down. Be
sure your vessel is filled with ice before brewing.
IMPORTANT NOTICE: DO NOT USE GLASSWARE.
However, the provided glass carafe is safe to use due to its
specialized glass material.
1 After filling the water reservoir, add ground coffee to the filter.
Be sure the Drip Stop is open and the reservoir, brew basket,
and filter are securely in place.
2 Turn the unit on. Fill the vessel that you would like to brew
into with ice cubes, and place the vessel underneath the brew
basket.
3 Press Over Ice Brew and the brew will begin. If you need to
cancel the brew, press the Over Ice Brew button again, or
press the Power button.
IMPORTANT: Always fill the desired vessel to the top
with ice before placing it below the brew basket. Do not
add ice to the water reservoir.
NOTE: The brew will begin, stop, and be quiet for a short
period of time before it begins again. This pre-infusion
process is used to evenly saturate the coffee grounds.
NOTE: If making a carafe of Over Ice coffee, fill the carafe with
ice and brew without the brew-through lid.
4 The Ninja Coffee brewer will beep to signal a completed brew.
Stir coffee to cool completely.
NOTE: When brewing Over Ice coffee, the Intelligent Warming
Plate will not turn on.
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Care & Maintenance
CLEANING AFTER A BREW
CAUTION: Make sure the brewer is unplugged from the
power source before cleaning.
CAUTION: Be sure to allow the brewer to cool before
cleaning.
IMPORTANT: Discontinue use if the glass carafe is
scratched or if handle is loose or damaged.
NOTE: Do not leave coffee in the glass carafe for an
extended period of time after a brew.
NOTE: Do not leave unused water in the reservoir for
multiple days. Rinse and replace with freshwater.
1 Before cleaning, close the Drip Stop.
2 After each brew is complete and the coffee grounds have
cooled, discard the paper filter. If using the permanent filter,
carefully remove and wash. Remove brew basket from the
brewer, rinse, and wash with soap and warm water.
NOTE: The brew basket is not dishwasher safe.
NOTE: If coffee grounds spill over into the brew basket or in
the overflow channels, remove and rinse under water until
grounds are removed.
3 Wash the carafe and brew-through lid with soap and warm
water. Use a bottle brush or cloth to wash the inside of the
carafe.
NOTE: The brew-through lid, glass carafe, permanent filter,
and water reservoir are top-rack dishwasher safe.
IMPORTANT: Clean the glass carafe with a soft brush or
sponge. Do not use a wire brush.
4 Wipe machine down with a cloth and soap and warm water.
Let the warming plate cool before cleaning with a wet cloth
and soap and water. Do not immerse the base in water.
CLEANING YOUR CARAFE
We recommend cleaning your carafe with
warm, soapy water, or placing in the top-
rack of your dishwasher.
If you want to clean the carafe more
thoroughly, we recommend using a soft foam
brush such as the one shown.
CLEANING YOUR WATER RESERVOIR
1 Empty the water reservoir.
2 Hand wash with dish soap and rinse or place on the top rack
of your dishwasher.
CLEANING & DESCALING YOUR BREWING SYSTEM
CAUTION: Be sure to allow the brewer to cool before
wiping down any surface for cleaning.
CAUTION: DO NOT immerse the coffeemaker into water
or any other liquid.
The CLEAN button will illuminate when a cleaning cycle is
recommended for your Ninja
®
Coffee brewer, as calcium scale
buildup could be affecting the flavor of your coffee.
To clean and descale your Ninja Coffee brewer:
NOTE: The clean cycle takes approximately 60 minutes.
1 Select the Full Carafe size and set the empty carafe beneath
the brew basket.
2 Use a descaling solution specifically formulated for
coffeemaker cleaning and follow the directions on the package.
Fill the water reservoir up to, but not exceeding, the Max Fill
line (43 oz.).
OR
Fill the water reservoir to the Travel Mug line (16 oz.) with
white vinegar, then fill the rest of the reservoir with water up
to, but not exceeding, the Max Fill line (43oz.).
IMPORTANT: Use only white vinegar.
3 Once the water reservoir is filled with your cleaning solution
and water mixture, press the CLEAN button.
NOTE: To cancel the clean cycle, press the Power
button or CLEAN button once. The unit will beep, and
stop brewing through the cleaning mixture. Discard
any remaining cleaning mixture in the reservoir and the
carafe, and thoroughly clean each. Refill the reservoir
with fresh water up to, but not exceeding, the Max Fill
line, and set the empty carafe beneath the brew basket.
Run a Full Carafe, Classic Brew with water only to
remove any cleaning solution that could affect the flavor
of your coffee.
IMPORTANT: If you cancel the clean cycle, your
machine will not be properly descaled, and the CLEAN
indicator light will remain on.
4 The clock will display and countdown the remaining clean cycle
time, as this takes approximately 60 minutes to complete. Your
Ninja Coffee brewer will deliver a small amount of cleaning
solution to distribute it through the system. It will then pause
for a half an hour, deliver additional cleaning solution, and
pause for another half hour. The extended pauses allow for
maximum cleaning and descaling.
CAUTION: DO NOT remove the carafe at any time
throughout the clean cycle.
5 Upon completion, the brewer will beep, and the CLEAN light
will turn off.
6 Empty and thoroughly clean the carafe and water reservoir
with warm, soapy water to remove any cleaning solution that
could affect the flavor of your coffee.
7 Fill the reservoir with fresh water up to, but not exceeding, the
Max Fill line (43 oz.) and set the empty carafe beneath the
brew basket.
8 Flush the system by running a Full Carafe, Classic Brew
cycle with water only. After the cycle is complete, discard the
water and thoroughly clean the carafe to remove any cleaning
solution that could affect the flavor of your coffee.
NOTE: If the CLEAN light illuminates again, then calcium
scale buildup is still present. Repeat the steps above and the
CLEAN light will automatically shut off when your brewer is
clean.
Please call Customer Service at 1-877-646-5288 to
purchase descaling solution or if the brewer needs any
servicing.
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1-877-646-5288
Troubleshooting Guide
PROBLEMS POSSIBLE REASONS & SOLUTIONS
My Ninja
®
Coffee brewer
beeped and did not
complete a full brewing
cycle.
Ensure the water reservoir is locked in place and is filled with enough water for the
desired brew.
Check the Clean indicator light. If illuminated, run a clean cycle with the appropriate
descaling solution or a white vinegar mixture. See Care & Maintenance section.
Check the Drip Stop indicator light. If illuminated, ensure the brew basket is fully
inserted into the brewer and the vessel is under the brew basket, then open the Drip
Stop.
If the Clean cycle was run and the Ninja Coffee brewer is still not completing the brew
or the Clean light is flashing, you may have hard water and a critical amount of calcium
buildup.
If the problem persists, please call customer service at 1-877-646-5288.
There is sediment in my
coffee.
If there is sediment at the bottom of the brewed coffee, this may be due to using finely
ground coffee in a permanent filter.
To reduce the amount of sediment in the brewed coffee use a slightly coarser grind or
use a paper filter.
There are grounds in my
coffee.
A filter must be in place when brewing (either the permanent filter or a paper filter). It is
possible that the brew basket overflowed. Once cooled, clean out the brew basket and
refill using the appropriate amount of coffee. Too many grounds can cause the brew
basket to overflow. Alternatively, fine ground coffee can clog the brew basket. For best
brewing results, use a medium-ground coffee.
The brew basket drips
even after the brew cycle is
completed.
Once the brew cycle is complete, move the drip stop to the closed position, denoted by
a water droplet with a slash through it, before removing your brewing vessel.
Paper filter is folding over.
The Ninja Coffee brewer is designed to take a #4 cone filter. Be sure you are using
this size and shape, as larger sizes may fold over. If not, allow the brew basket to cool
before handling. The paper filters are thicker on two edges. Fold those edges along their
creases (one along the bottom and one along the side) before inserting into the brew
basket. Alternatively, you can wet the sides of the paper filter to temporarily adhere it to
the brew basket.
NOTE: When using a paper filter, do not use the permanent filter.
If problem persists, try using a permanent filter.
Coffee is not hot enough.
Your Ninja Coffee brewer is equipped with a pre-heating function that ensures your cup
of coffee as hot as it possibly can be. After turning on your Ninja Coffee brewer, the
pre-heat notification will illuminate for 3 minutes as it warms up. Once it has warmed
up to the proper temperature, the pre-heat notification will turn off, indicating it is time
to brew.
To brew the hottest possible cup with your Ninja Coffee brewer, keep it plugged in and
powered on at all times to allow the brewing system to remain warm and ready to brew.
IMPORTANT: DO NOT use hot water in the water reservoir. We recommend cool, fresh,
filtered water.
Over Ice Brew is not cold.
The Over Ice Brew is designed to brew hot coffee over ice to lock in the flavor for rich,
smooth iced coffee. Make sure your cup, travel mug, or carafe is filled all the way to the
top with ice cubes.
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PROBLEMS POSSIBLE REASONS & SOLUTIONS
Weak coffee.
For stronger coffee, try the Rich Brew setting using dark roast beans and the permanent
filter in your brew basket (rather than a paper filter). If you want an even bolder flavor, you
can add more coffee grounds to the brew basket — just keep in mind that the additional
grounds do absorb liquid, so you will wind up with a more concentrated, smaller cup of
coffee.
Coffee is too strong.
For milder coffee, try the Classic Brew setting using light roast beans and a paper filter in
your brew basket (rather than the permanent filter). If you want an even milder flavor, you
can put less coffee in the brew basket — just keep in mind that grounds do absorb liquid
during the normal brew cycle, so you will wind up with a less concentrated, larger cup of
coffee.
Brew will not start.
Ensure the unit is powered on and the display is illuminated. If there are no lights, it means
the machine is not getting power. Try a different outlet and press the Power button. Check
to make sure there is water in the water reservoir.
Make sure the Drip Stop is open, as the machine will beep 5 times and the brew cycle will
not start if the Drip Stop is in the closed position. If the Drip Stop LED is illuminated, and
the Drip Stop is in the open position, it means the brew basket was inserted incorrectly.
Reinsert the brew basket by aligning it with the rails and slide it into the brewer until it
clicks in place.
If the above actions have not stopped the beeping, it may be time to run the clean cycle.
Please refer to the Care & Maintenance section.
NOTE: The brew will begin, stop, and be quiet for a short period of time before it begins
again. This process is used to evenly saturate the coffee grounds.
Brew cycle is too slow.
A carafe brew will take approximately 8 minutes and a single-cup brew will take
approximately 4 minutes.
If the brew cycle is taking longer than normal, run the clean cycle with descaling solution.
My cup, travel mug, or
carafe overflowed.
The cup, travel mug, or carafe may not have been empty prior to brewing.
The water exceeded the Max Fill line on the water reservoir prior to brewing.
The Ninja
®
Coffee brewer is designed to dispense the following amounts on classic brew:
Cup 9.5 oz.
Travel Mug 14 oz.
Half Carafe 21 oz.
Carafe 38 oz.
Please ensure you are using at least a 12 oz. cup for the Cup size and a 16 oz. travel mug
for the Travel Mug size.
NOTE: With Rich Brew and Over Ice Brew there will be less volume dispensed.
Brew basket
overflowed.
The bottom opening is clogged. This can happen with finely ground coffee or too many
coffee grounds in the brew basket.
Medium-ground coffee is recommended.
There is water left in my
reservoir.
Fill the reservoir with water up to, but not exceeding, the Max Fill line and Auto-iQ
™
One
Touch Intelligence will use the exact amount of water needed for each brew size and style
selected.
After brewing you may notice leftover water in your reservoir.
The markings on the water reservoir indicate the minimum amount of water to be used
for each brew size, but all brew styles use different amounts of water to create the proper
flavor and richness.
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1-877-646-5288
Troubleshooting Guide - cont.
*K-Cup is a registered trademark of Keurig Green Mountain, Inc. Use of the K-Cup trademark does not imply any affiliation with
or endorsement by Keurig Green Mountain, Inc.
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: ninjaaccessories.com
or contact customer service: 1-877-646-5288.
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Will coffee pods work
with the Ninja Coffee
brewer?
This brewer is designed to brew coffee grounds only. Do not insert pods or K-Cups
®*
.
My Ninja Coffee brewer
is leaking.
Ensure you are filling your water reservoir up to, but not exceeding, the Max Fill line. After
removing the water reservoir, there may be a small amount of water in the reservoir valve.
This can be easily removed with a dry cloth.
If the leak is coming from the brew basket, make sure that all parts are assembled
correctly and securely.
If the leak is coming from the bottom of the brewer, call customer service at
1-877-646-5288.
Why is the second cup
that I brewed hotter
than the first brew?
Once the Ninja
®
Coffee brewer has brewed the first cup, the brewer is pre-warmed. This
enables any following brews to be slightly hotter. For a hotter first cup, after plugging in
and turning on your brewer by pressing the Power button, allow 3 minutes for your brewer
to pre-heat.
How long does it take
to pre-heat to get the
hottest cup?
After turning on your Ninja Coffee brewer, the pre-heat notification will illuminate for 3
minutes as your brewer warms up. Once it has warmed up to the proper temperature, the
pre-heat notification will turn off indicating it is time to brew.
What impacts coffee
brew volume?
When you make hot coffee, the coffee grounds will absorb some of the water that is
brewed, resulting in slightly less brewed coffee than the water used. The more coffee you
use, the more water will be absorbed. Additionally, our wider bottom carafe holds most of
the coffee at the base, which helps control the temperature more evenly.
Classic Brew:
How does the Ninja
Coffee brewer keep
coffee at the right
temperature?
The carafe is designed to keep most of the coffee volume in the bottom so it will be
closer to the Intelligent Temp Warming plate. This helps maintain the coffee at the ideal
drinking temperature.
Full Carafe Half Carafe
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ninjakitchen.com
Product Registration
Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja
®
product within ten (10)
days of purchase. You will be asked to provide the store name, date of purchase and model number along with
your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering,
you acknowledge to have read and understood the instructions for use, and warnings set forth in the
accompanying instructions.
ONE (1) YEAR LIMITED WARRANTY
SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of
one (1) year from the date of purchase when utilized for normal household use, subject to the following conditions,
exclusions and exceptions.
The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at
our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does
not cover damage or defects caused by or resulting from damages from shipping or from repairs, service or alteration
to the
product or any of its parts, which have been performed by a repair person not authorized by SharkNinja
OperatingLLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or
customer support, please call our customer care and product specialists at 1-877-646-5288 or visit our website:
ninjakitchen.com/warranty.
If the appliance is found to be defective in material or workmanship, SharkNinja Operating LLC, will repair or replace
it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or
conventional warranties. The responsibility of SharkNinja Operating LLC if any, is limited to the specific obligations
expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for
incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state
or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date
and to attach tag to item before packing with your name, complete address and phone number with a
note giving purchase information, model number, and what you believe is the problem with the item. We
recommend you insure the package (as damage in shipping is not covered by your Limited Warranty).
Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen.com
Copyright © 2017 SharkNinja Operating LLC
For SharkNinja U.S. Patent information, visit sharkninja.com/USPatents.
Ninja and Thermal Flavor Extraction are registered trademarks of SharkNinja
Operating LLC.
Auto-iQ is a trademark of SharkNinja Operating LLC.
Printed in China
Illustrations may differ from actual product. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to change
without notice.
CF020_69_170320_1
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