Hotpoint HBCA 103B Washing Machine Freestanding 10kg User Manual

Washing Machine

User Manual

HBCA 103B CARE UK

2820533270/ EN/ / 28.05.2025 17:10

EN / 2

Please read this user manual first!

Dear Customer,

Thank you for choosing Hotpoint product.

We hope that you get the best results from your product which has been manufactured

with high quality and state-of-the-art technology. Therefore, please read this entire user

manual and all other accompanying documents carefully before using the product.

Follow all warnings and information in the user manual. Thus, you protect yourself and

your product against possible dangers.

Keep the user manual. If you hand over the product to someone else, provide the user

manual as well. Warranty terms, usage and troubleshooting methods of your product are in

user manual.

Symbols and Definitions

The following symbols are used in the user manual:

Danger that could result in death or injury.

Important information or useful hints about usage.

Read the user manual.

Recyclable materials.

Hot surface warning.

WARNING Danger that may result in property damage to the product or its environment.

EN / 3

Table of Contents

1 Safety Instructions......................... 4

1.1 Intended Use.................................. 4

1.2 Safety of Children, Vulnerable

Persons and Pets ..........................

1.3 Electrical Safety............................. 5

1.4 Handling Safety ............................. 6

1.5 Installation Safety.......................... 6

1.6 Operational Safety......................... 7

1.7 Maintenance and Cleaning Safety 9

2 Important Instructions for Environ-

ment ..............................................

2.1 Compliance with WEEE Directive . 10

2.2 Package Information..................... 10

3 Technical Speciﬁcations ................ 11

4 Installation..................................... 12

4.1 Unpacking and Transporting the

Product...........................................

4.2 Appropriate Installation Location. 12

4.3 Assembly of Bottom Panel Cov-

ers...................................................

4.4 Removing Transportation Safety

Bolts ...............................................

4.5 Connecting to Water Supply ......... 14

4.6 Connecting the Drain Hose to the

Drain ...............................................

4.7 Adjusting the Feet ......................... 15

4.8 Electrical Connection .................... 15

4.9 Start Up .......................................... 15

5 Preliminary Preparation ................. 15

5.1 Sorting the Laundry ....................... 16

5.2 Preparing Laundry for Washing.... 16

5.3 Tips for Energy and Water Saving 16

5.4 Loading the Laundry...................... 16

5.5 Correct Load Capacity .................. 16

5.6 Using Detergent and Softener ...... 17

5.7 Tips for Efficient Washing ............ 19

5.8 Displayed Programme Duration ... 19

6 Operating the Product.................... 20

6.1 Control Panel ................................. 20

6.2 Symbols on the Display................. 21

6.3 Programme and Consumption

Table...............................................

6.4 Programme Selection ................... 24

6.5 Programmes .................................. 24

6.6 Temperature Selection .................. 26

6.7 Spin Speed Selection..................... 26

6.8 Auxiliary Function Selection.......... 27

6.8.1 Auxiliary Functions..................... 27

6.8.2 Functions/Programmes Selec-

ted by Pressing the Function

Buttons for 3 Seconds ...............

6.9 End Time ........................................ 28

6.10 Starting the Program ..................... 29

6.11 Loading Door Lock......................... 29

6.12 Changing Selections After Pro-

gram Starts.....................................

6.13 Cancelling the Programme ........... 30

6.14 End of Programme......................... 31

7 Maintenance and Cleaning............. 31

7.1 Cleaning the Detergent Drawer..... 31

7.2 Cleaning the Loading Door and

the Drum.........................................

7.3 Cleaning the Body and Control

Panel...............................................

7.4 Cleaning the Water Intake Filters.. 32

7.5 Draining Remaining Water and

Cleaning the Pump Filter ...............

8 Troubleshooting ............................ 33

9 DISCLAIMER .................................. 37

EN / 4

1 Safety Instructions

This section includes the safety

instructions necessary to pre-

vent the risk of personal injury or

material damage.

Our company shall not be held

responsible for damages that

may occur if these instructions

are not observed.

• Installation and repair opera-

tions shall always be per-

formed by Authorised Service.

• Use original spare parts and

accessories only.

• Do not repair or replace any

component of the product un-

less it is clearly specified in the

user manual.

• Do not modify the product.

1.1 Intended Use

• The product's service life is 10

years. During this period, ori-

ginal spare parts will be avail-

able to operate the product

properly.

• This product has been de-

signed for domestic use. Do

not use this product for com-

mercial purposes or outside its

intended purpose.

• The product must only be used

for washing and rinsing of

laundry that are marked ac-

cordingly.

• This product is intended to be

used in household and similar

applications. For example;

– Personnel kitchens of stores,

offices and other work envir-

onments;

– Agricultural establishments,

– By customers of hotels, mo-

tels and other accommoda-

tion facilities,

– Bed and breakfasts, hostel-

like environments,

– Common areas of apartment

blocks or laundries.

1.2 Safety of Children,

Vulnerable Persons

and Pets

• This product may be used by

children aged 8 years and

older and persons with re-

duced physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the product in a safe

way and understand the haz-

ards involved.

• Children under the age of 3

should be kept away unless

continuously supervised.

• Electrical products are danger-

ous for children and pets. Chil-

dren or pets should not play

EN / 5

with, climb on top or inside the

product. Check inside the

product before use.

• Use child lock to prevent chil-

dren from interfering with the

product.

• Do not forget to close the load-

ing door when leaving the

room where the product is loc-

ated. Children and pets may

get locked inside and drown.

• Children should not perform

cleaning and user mainten-

ance works without an adult’s

supervision.

• Keep the packaging materials

away from children. Risk of in-

jury and suffocation.

• Keep all detergents and addit-

ives used for the product out

of children's reach.

• Cut the power cable and break

and deactivate the locking

mechanism of the loading

door before disposing of the

product for children’s safety.

1.3 Electrical Safety

• Product should be unplugged

during installation, mainten-

ance, cleaning and repair pro-

cedures. Unplug the product or

turn off the fuse.

• Damaged power cables should

be replaced by the authorised

service in order to prevent pos-

sible danger.

• Do not tuck the power cord un-

der the product or to the rear

of the product. Do not put

heavy items on the power

cord. Do not bend, crush, or ex-

pose the power cable to heat

sources.

• Only use the original cable. Do

not use cut or damaged

cables.

• Do not use an extension cord,

multi-plug or adaptor to oper-

ate your product.

• Extension cords, multi-socket

outlets, adapters or portable

power supplies can overheat

and cause a fire. Make sure

not to place power sockets

and portable power supplies

near or behind the product.

• The plug shall be easily ac-

cessible. If this is not possible,

a mechanism that meets the

electrical legislation and that

disconnects all terminals from

the mains (fuse, switch, main

switch, etc.) shall be available

on the electrical installation.

• Do not touch the plug with wet

hands.

• When unplugging the product,

do not hold the power cord, but

the plug.

• Make sure the plug is not wet,

dirty or dusty.

EN / 6

• Never connect your product to

electricity saving devices. Such

systems are harmful to the

product.

1.4 Handling Safety

• Unplug the product before

moving, remove the water out-

let and water main connec-

tions. Drain any water left in-

side the product.

• This product is heavy, do not

handle it by yourself. It may

cause injuries if your product

falls on you. Do not hit or drop

the product while carrying.

• Do not hold parts such as the

laundry loading door to lift and

move the product. The upper

tray should be tightly fixed for

moving.

• Carry the product in an upright

position. If it cannot be carried

upright, tilt it to the right side in

frontal view.

• Ensure that hoses and the

power cable are not folded,

pinched, or crushed during or

after installation or cleaning.

1.5 Installation Safety

• Check the information in the

manual and installation in-

structions to prepare the

product for installation and

make sure the electrical mains,

clean water mains and water

outlet are suitable. If not, call a

qualified electrician and

plumber to have them make

the necessary arrangements.

These operations are the re-

sponsibility of the customer.

• Prior to commencing the in-

stallation, be sure to switch off

the fuse to deactivate the

power supply for the line to

which the product will be con-

nected.

• This product is intended for

use at altitudes not exceeding

2000 meters above sea level.

• Check the product for any

damage before installing it.

• Always wear personal protect-

ive equipment (gloves, etc.)

during product installation,

maintenance and repair. There

is a risk of injury.

• Injuries may occur if hands are

put into uncovered slots. Close

the holes of the transportation

safety bolts with plastic plugs.

• Do not install or leave the ap-

pliance in areas exposed to en-

vironmental conditions like

rain or sunlight.

• Do not install the product at

locations where the temperat-

ure drops below 0 ºC.

EN / 7

• Do not place the product on a

carpet or similar surface. It

would create fire hazard since

it cannot receive air from un-

derneath.

• Place the product on a level

and hard surface and balance

with the adjustable feet.

• Connect the product to a

grounding plug protected by a

fuse suitable to the current val-

ues on the type label. Make

sure the grounding is carried

out by an expert electrician. As

required by local and national

regulations, do not use the

product without proper ground-

ing.

• Plug the product in a socket

with voltage and frequency val-

ues suitable to those indicated

on the type label.

• Do not plug the product into

loose, broken, dirty, greasy, or

water-damaged sockets.

• Use the new hose set provided

with the product. Do not re-use

old hose sets. Do not extend

the hoses.

• Connect the water inlet hose

directly to the water tap. The

pressure from the tap should

be minimum 0.1 MPa (1 bar)

and maximum 1MPa (10 bars).

10 to 80 litres of water should

be running from the tap in a

minute in order for the product

to function properly. If the wa-

ter pressure is above 1 MPa

(10 bars), a pressure-reducing

valve should be fitted. The

maximum allowed temperat-

ure is 25°C.

• Fit the end of the water dis-

charge hose to the wastewater

drain, the sink or the bathtub.

• Place the power cable and

hoses in locations without risk

of tripping.

• Do not install the product be-

hind a door, a sliding door or at

another location that will pre-

vent the door from opening

completely.

• If a dryer is to be placed on the

product, fix with a suitable con-

nection apparatus obtained

from the authorised service.

• There is a risk of contact with

electrical components when

the upper tray is removed. Do

not dismantle the upper tray of

the product.

• Keep the appliance at least 1

cm from furniture.

1.6 Operational Safety

• When you are using the

product, use only detergents,

softeners, and additives suit-

able for washing machines.

• Do not use chemical solvents

on the product. These materi-

als contain an explosion risk.

EN / 8

• Do not operate defective or

damaged products. Unplug the

product (or turn off the fuse it

is connected to), turn off the

water tap and call an author-

ised service.

• Do not place sources of igni-

tion (burning candle, cigar-

ettes, etc.) or sources of heat

(irons, cooktops, ovens, etc.)

on top of or near the product.

Do not put inflammable/ex-

plosive materials near the

product.

• Do not stand or climb on the

product.

• Unplug the product and turn

off the tap if you will not be us-

ing the product for long peri-

ods.

• Avoid opening the detergent

drawer while the product is

running to prevent splashes.

Contact of the detergent with

your skin and eyes is danger-

ous.

• Make sure pets do not climb

inside the product. Check in-

side the product before use.

• Do not force open the locked

loading door. The door will

open once the washing is com-

pleted. If the door does not

open, use the solutions for

“loading door does not open”

error in the Troubleshooting

section.

• Do not wash items contamin-

ated with gasoline, kerosene,

benzene, reducers, alcohol or

other inflammable or explosive

materials and industrial chem-

icals.

• Do not directly use dry clean-

ing detergent and do not wash,

rinse or spin laundry contamin-

ated with dry cleaning deter-

gent.

• Do not place your hands into

the rotating drum. Wait until

the drum no longer rotates.

• If washing laundry at high tem-

peratures, the discharged

washing water would burn your

skin if in contact with your

skin, for ex. when the draining

hose is connected to the tap.

Do not touch the discharge wa-

ter.

• Take the following precautions

to prevent formation of biofilm

and malodours:

– Make sure the room where

the product is placed is well

ventilated.

– Wipe the door gasket and

loading door glass with a dry

and clean cloth at the end of

the programme.

• The glass of the loading door

will heat up when washing at

high temperatures. To avoid

burns, do not touch the loading

EN / 9

door glass and keep children

away from the product during

operation.

• Before disposing of old and in-

operable products:

1. Unplug the power plug and

remove it from the socket.

2. Cut the power cable and dis-

connect it with the plug from

the product.

3. Break the locking mechanism

of the loading door to render

it inoperable.

4. Do not allow children to play

with the discarded product.

1.7 Maintenance and

Cleaning Safety

• Before cleaning or servicing

the product, unplug it or cut

the power at the fuse.

• If you need to move the

product for cleaning, do not

pull on the loading door. The

door can break and cause in-

jury!

• Do not put hands, feet and

metal objects under or behind

your product. This can cause

jams, and any sharp edge can

cause personal injury.

• Use a clean, dry cloth to wipe

foreign material or dust from

the plug ends. When cleaning

the plug, do not use a wet or

damp cloth. Otherwise, there is

a risk of fire or electric shock.

• Do not wash the product with

pressure washers, by spraying

vapour, water or pouring water.

There is a risk of electrocution.

• Do not use sharp or abrasive

tools to clean the product. Do

not use household cleaners,

soap, detergent, gas, gasoline,

thinner, alcohol, varnish, etc.

while cleaning.

• Cleaning agents containing

solvents (e.g. cleaning solvent)

might reek poisonous fumes.

Do not use cleaning products

containing solvents.

• There may be detergent

residues in the detergent

drawer when you open it for

cleaning.

• Do not dismantle the filter of

the discharge pump while the

product is running.

• The temperature in the product

may rise up to 90ºC. Clean the

filter after the water in the

product cools down in order to

avoid risk of getting burnt.

EN / 10

2 Important Instructions for Environment

2.1 Compliance with WEEE Directive

This product complies with EU

WEEE Directive (2012/19/EU).

This product bears a classifica-

tion symbol for waste electrical

and electronic equipment

(WEEE).

This product has been manufactured with

high quality parts and materials which can

be reused and are suitable for recycling. Do

not dispose of the waste product with nor-

mal domestic and other wastes at the end

of its service life. Take it to the collection

center for the recycling of electrical and

electronic equipment. Please consult your

local authorities to learn about these collec-

tion centers.

Compliance with RoHS Directive:

The product you have purchased complies

with EU RoHS Directive (2011/65/EU). It

does not contain harmful and prohibited

materials specified in the Directive.

2.2 Package Information

Packaging materials of the product are

manufactured from recyclable materials in

accordance with our National Environment

Regulations. Do not dispose of the pack-

aging materials together with the domestic

or other wastes. Take them to the pack-

aging material collection points designated

by the local authorities.

EN / 11

3 Technical Speciﬁcations

Supplier’s name or commercial brand HOTPOINT

Model name

HBCA 103B CARE UK

457100043200

Nominal Capacity (kg) 10

Maximum spin speed (cycle/min) 1400

Built-In No

Height (cm) 84,5

Width (cm) 60

Depth (cm) 58

Single Water inlet / Double Water inlet + / -

The model information as stored in the product database

can be reached by entering following website and search-

ing for your model identifier (*) found on energy label.

https://eprel.ec.europa.eu/

EN / 12

4 Installation

Please read the “Safety Instruc-

tions” section first!

Your product automatically detects

the amount of laundry placed inside

when selecting a programme.

While installing the product, before

the first use, calibration should be

done to ensure that the laundry

amount is detected in the most ac-

curate way.

To do this, select the Drum Clean-

ing* programme and cancel the

spin function. Start the programme

without laundry. Wait for the pro-

gramme to finish, which will take

about 15 minutes.

*The programme name may vary

depending on the model. For the

appropriate programme selection,

review the programme descriptions

section.

• Please contact the nearest Authorised

Service for the installation of the product.

• Make sure that the installation and elec-

trical connections of the product are per-

formed by authorised service agent. Man-

ufacturer shall not be held responsible

for damages caused by operations per-

formed by unauthorised persons.

• Preparation of the location and electrical,

tap water and wastewater installations at

the place of installation is under cus-

tomer's responsibility.

• Make sure that the water inlet and dis-

charge hoses as well as the power cable

are not folded, pinched, or crushed while

pushing the product into its place after

installation or cleaning procedures.

• Prior to installation, visually check if the

product has any defects on it. Do not

have the product installed if it is dam-

aged. Damaged products cause risks for

your safety.

4.1 Unpacking and Transporting the

Product

Unpacking the Product

• Remove the cardboard box or Styrofoam

packaging.

• To remove the cardboard or Styrofoam

packaging underneath the product, lift

the product carefully. If this is not pos-

sible, remove it by tilting it slightly to the

side or by laying it on its side without

damaging the product.

• Open the door and remove the inlet hose

and any other accessories inside drum.

• Detach the power cable and drain hose

from their fixed positions.

• Remove the transportation safety bolts.

(see “Removing the Transportation

Safety Bolts”)

Transporting the Product

Read the “Transportation Safety”

section first!

• Ensure the door and detergent drawer are

closed.

• Install the transportation safety bolts

carefully without damaging the product's

drum. (see "Removing the Transportation

Safety Bolts")

• Pack the product with protective pack-

aging to prevent damage during trans-

port.

4.2 Appropriate Installation Location

• Place the product on a hard, rigid and

level floor. Do not place the product on

surfaces such as long-pile carpets or

non-slip carpets, or on excessively

springy flooring such as acoustic floor

coverings. Improper surfaces may cause

noise and vibration problems.

• When the washing machine and the dryer

are placed on top of each other, their

total weight -when full- is approximately

180 kilograms. Place the product on a

solid and level surface with sufficient

load-carrying capacity.

EN / 13

• Do not place the product on the power

cord.

• Do not install the product in places where

the temperature drops below 0ºC. This

may cause damage to your product due

to freezing.

• Leave a minimum space of 1 cm

between the product and the furniture.

• When installing the appliance on a

stepped surface, keep it away from

edges.

• Do not place the product on any platform.

• Do not place or use heat sources such as

cooktops, irons, ovens, heaters, etc. on

the product.

4.3 Assembly of Bottom Panel Covers

With some models, the base parts

of the products are completely

closed. These products do not have

plugs and covers.

• In order to increase the sound comfort of

the product, attach cover A after remov-

ing the package foam.

Cover A

Tilt the product back slightly. Rest the tabs

of Cover A against the lower panel. Com-

plete the assembly by rotating the cover.

• Cover B and the Cap are optional. If avail-

able, attach cover B and the Cap.

Cover B

Rest the tabs of Cover B against the lower

panel. Complete the assembly by rotating

the cover.

Cap

Insert the cap by pushing it with your finger.

4.4 Removing Transportation Safety

Bolts

1. Loosen all transportation safety bolts

with an appropriate wrench until they

turn freely.

2. Bend the inner part by pressing it at the

grip areas and pull the part out.

3. Attach the plastic covers supplied in the

User Manual bag into the holes on the

rear panel.

NOTICE

Remove the transportation safety

bolts before operating the product.

Otherwise, the product will get

damaged.

EN / 14

NOTICE

Keep the transportation safety

bolts in a safe place to reuse when

the product needs to be moved

again in the future.

Install the transportation safety

bolts in reverse order of the disas-

sembly procedure.

Never move the product without the

transportation safety bolts properly

fixed in place.

4.5 Connecting to Water Supply

NOTICE

Models with a single water inlet

should not be connected to the hot

water tap. Laundry may be dam-

aged or the product may go into

protection mode and not work.

Do not use old or used water inlet

hoses on your new product. This

may cause water leakage in your

product and stains on your laundry.

1. Tighten all hose nuts by hand. Make

sure to tighten all hose connections

completely. Never use a tool when tight-

ening nuts.

2. After completing hose connection, open

the taps all the way and check if there is

any water leakage from the connection

points. In case of a leakage, turn off the

tap and unscrew the nut. Check the seal

and tighten the nut carefully again. To

prevent possible water leaks and dam-

ages that may occur, keep the taps

closed when the product is not in use.

4.6 Connecting the Drain Hose to the

Drain

1. Attach the end of the drain hose directly

to waste water drain, washbasin or

bathtub.

Your house will be flooded if the

water draining hose is dislocated

during water draining. There is also

a risk of burning due to the high

washing temperatures. In order to

prevent such situations and make

sure that the product performs wa-

ter intake and drain processes

without any problem, fix the drain

hose securely.

2. Connect the drain hose to a minimum

height of 40 cm and a maximum height

of 100 cm.

3. Installing the water draining hose at

ground level or close to the floor (40 cm

below) and then raising it makes water

discharge difficult and the laundry may

come out extremely wet. Thus, follow

the heights provided in the figure.

4. To prevent the waste water to go back

into the product again and to ensure

easy drainage, do not immerse the end

of the hose into the waste water or do

not insert it into the drain for more than

15 cm. If it is too long, cut it short.

5. The end of the hose should not be bent,

it should not be stepped on and the

hose must not be pinched between the

drain and the product. Otherwise, water

discharge issues may emerge.

6. If the length of the hose is too short, use

it by adding an original extension hose.

The overall length of the hose shall not

be longer than 3.2 m. To prevent water

EN / 15

leaks, always secure the connection

between the extension hose and the

draining hose of the product with a suit-

able clamp so that it does not come off

and cause leaks.

4.7 Adjusting the Feet

NOTICE

In order to ensure that the product

operates more silently and vibra-

tion-free, it must stand level and

balanced on its feet. Adjust the feet

to ensure balance. Otherwise, the

product may move from its place

and cause bumping, noise and vi-

bration problems.

1. To loosen the nuts on the feet, rotate

the nuts clockwise using the hand tool.

2. Adjust the feet until the product stands

level and stable. To lower the feet, ro-

tate them counterclockwise. To raise

the feet, rotate them clockwise.

3. To retighten the nuts, rotate them coun-

terclockwise using the hand tool.

4.8 Electrical Connection

Connect the product to a grounded outlet

protected by a 13-amp fuse. Our company

shall not be responsible for the damages

that shall be incurred due to using the

product without grounding according to

local regulations.

• Connection must comply with national

regulations.

• The electrical connection cable infra-

structure of the product must be ad-

equate and suitable for product require-

ments. It is recommended to use a

Ground Fault Circuit Breaker (GFCI).

• Power cable plug must be within easy

reach after installation.

• If the current supply to the fuse or

breaker in the house is less than 13 amp,

have a qualified electrician install a 13-

amp supply.

• Your mains voltage must comply with the

voltage specified in the “technical spe-

cifications” section.

• Do not make connections via extension

cables or multi-plugs. Overheating and

burning may occur due to the connecting

cable.

Damaged power cables should be

replaced by the authorised service

in order to prevent possible danger.

4.9 Start Up

Before starting to use the product make

sure that the preparations described in sec-

tion “Environmental instructions” and “In-

stallation”. To prepare the product for

washing laundry, perform first operation in

Drum Cleaning programme. If this pro-

gramme is not available in your product, ap-

ply the method which is described in sec-

tion "Cleaning the loading door and the

drum".

Some water has remained in the

product due to the quality control

processes in the production. It is

not harmful for the product.

5 Preliminary Preparation

Please read the “Safety Instruc-

tions” section first!

EN / 16

5.1 Sorting the Laundry

• Sort laundry according to type of fabric,

colour, and degree of soiling and allow-

able water temperature.

• Always observe the instructions given on

the garment care labels.

5.2 Preparing Laundry for Washing

• Laundry items with metal attachments

such as underwiring, belt buckles or

metal buttons will damage the product.

Remove the metal pieces or wash such

clothes by putting them in a laundry bag

or pillow case.

• Take out all items in the pockets such as

coins, pens and paper clips, and turn

pockets inside out and brush. Such ob-

jects may damage the product or cause

noise problem.

• Put small size clothes such as infant’s

socks and nylon stockings in a laundry

bag or pillow case.

• Place curtains in without compressing

them. Remove all curtain accessories

such as rings, hooks, and clips to prevent

damage to the curtains.

• Fasten zippers, sew loose buttons on se-

curely, and mend rips and tears.

• Wash “Machine washable” or “Hand

washable” labelled products only with an

appropriate programme.

• Do not wash colours and whites together.

New, dark coloured cottons release a lot

of dye. Wash them separately.

• Tough stains must be treated properly

before washing.

• Wash trousers and delicate laundry

turned inside out.

• Laundry that are subjected to materials

such as flour, lime dust, milk powder, etc.

intensely must be shaken off before pla-

cing into the product. Such dusts and

powders on the laundry may build up on

the inner parts of the product in time and

can cause damage.

5.3 Tips for Energy and Water Saving

The following information will help you use

the product in an ecological and energy/

water-saving way.

• Operate the at the maximum load capa-

city for the programme selected, but do

not overload it. See "Programme and

consumption table".

• Follow the temperature recommenda-

tions on the detergent packaging.

• Wash your lightly soiled laundry at low

temperatures.

• Choose quick programmes for lightly

soiled and small amounts of laundry.

• Do not use prewash or high temperatures

for laundry that is not heavily dirty or

stained.

• If you are going to dry your laundry in the

dryer, select the highest spin speed re-

commended for your washing pro-

gramme.

• Do not use more detergent than recom-

mended on the detergent packaging.

5.4 Loading the Laundry

1. Open the loading door.

2. Put the laundry items into the product in

a loose manner.

3. Push the loading door to close until you

hear a locking sound. Ensure that no

items are caught in the door. The load-

ing door is locked while a programme is

running. The door lock will open once

the programme is completed. Then you

can open the loading door. If the door

does not open, apply the solutions

provided for “Loading door cannot be

opened” error in the Troubleshooting

section.

5.5 Correct Load Capacity

The maximum load capacity depends on

the type of laundry, the degree of soiling

and the desired washing programme.

The product automatically adjusts the wa-

ter amount according to the weight of the

laundry put inside it.

EN / 17

Follow the instructions in “Pro-

gramme and consumption table”.

When the product is overloaded

product’s washing performance will

drop. Moreover, noise and vibration

problems may occur.

5.6 Using Detergent and Softener

WARNING

Read the manufacturer's instruc-

tions on the packaging when using

detergents, softeners, starch,

bleach and decolourants, anti-lime

scale and follow the dosage inform-

ation provided. Use a measuring

cup, if any.

The detergent drawer comprises of three

compartments:

(1) for prewash - if your model has prewash

function available,

(2) for main washing,

(3) for softener,

( ) a syphon piece in the softener com-

partment,

( ) there is a liquid detergent flap for li-

quid detergent use in the main washing

compartment.

Detergent, Softener and Other Cleaning

Agents

• Add detergent and softener before start-

ing the washing programme.

• Do not leave the detergent drawer open

when the washing programme is on.

• If you are using a programme without

prewashing, do not put detergent in the

prewash compartment (compartment 1).

• If your model has prewash function avail-

able - If you are using a program with pre-

wash, start the product after adding

powder detergent to the prewash and

main wash compartments (compart-

ments 1 and 2).

• If your model has prewash function avail-

able - Do not select a programme with

pre-washing if you are using a detergent

pod or dispensing ball. Place the deter-

gent pod or the dispensing ball directly

among the laundry in the product.

• If you are using a liquid detergent, follow

the directions under “Liquid detergent

use” and hinge down the liquid detergent

flap.

Choosing the Detergent type

Detergent type to be used depends on the

washing programme, fabric type and col-

our.

• Use different detergents for coloured and

white laundry.

• Wash your delicate clothes only with spe-

cial detergents (liquid detergent, wool

shampoo, etc.) intended solely for delic-

ate clothes and on suggested pro-

grammes.

• When washing dark coloured clothes and

quilts, it is recommended to use liquid

detergent.

• Wash woollens on suggested pro-

gramme with special detergent made

specifically for woollens.

• Please review the programme descrip-

tions part for suggested programme for

different textiles.

• All recommendations about detergents

are valid for selectable temperature

range of programmes.

Only detergents, softeners and ad-

ditives suitable for washing ma-

chines should be used.

Do not use soap powder.

EN / 18

Adjusting the Detergent Amount

The amount of detergent depends on the

amount of laundry, how soiled it is and the

water hardness.

• Do not exceed the recommended dosage

values on the detergent packaging in or-

der to eliminate excessive foam and poor

rinsing problems, to save money and pro-

tect the environment.

• Use less detergent for lightly soiled or

small amount of laundry.

Using Softeners

Put the softener in the softener compart-

ment of the detergent drawer.

• Do not exceed the (>max<) level sign in

the softener compartment.

• If the softener is thick, dilute with water

before placing in the softener compart-

ment.

WARNING

Do not use liquid detergents or

other materials with cleaning prop-

erties unless they are intended for

use in washing machines for

softening the laundry.

Using Liquid Detergents

If the Product Has a Liquid Detergent Flap

• Hinge down the liquid detergent flap

when you want to use liquid detergents.

The flap will serve as a barrier for liquid

detergent.

• Clean with water at its place or by remov-

ing from its place when it is necessary.

Do not forget to place the flap in the main

washing compartment (compartment 2)

after cleaning.

• The flap should be up if you will use a

powder detergent.

Use of Gel and Tablet Detergents

• If the detergent is fluid and there is no li-

quid detergent compartment in your

product, place the gel detergent in the

main washing detergent compartment in

first water intake. If your product has a li-

quid detergent compartment, fill the com-

partment with detergent before starting

the programme.

• If the gel detergent is not fluid or is in a

capsule liquid tablet, place directly inside

the drum before washing.

• Put the tablet detergent in the main

washing compartment (compartment 2)

or directly inside the drum before wash-

ing.

Using Starch

• Put in the liquid starch, powder starch or

fabric dye in the softener compartment.

• Do not use softener and starch in the

same washing programme simultan-

eously.

• Wipe the inside of the product with a

damp and clean cloth after using starch.

Using Anti-Limescale

• When necessary, only use anti-limescale

produced for washing machines.

Using Bleach and Decolourants

• Select a programme with pre-washing

and add bleach at the start of pre-wash-

ing. Do not put detergent in the pre-wash

compartment. As an alternative applica-

tion, select a programme with additional

rinsing and add the bleach while the

product is receiving water to the deter-

gent compartment in the first rinsing

step.

• Do not mix and use bleach and detergent

together.

• As bleach may cause skin irritation use

only small amounts (1/2 tea cups - ap-

proximately 50 ml and rinse the laundry

well.

• Do not pour bleach directly onto the laun-

dry.

• Do not use bleach for coloured clothes.

EN / 19

• Select a programme with low temperat-

ure washing while using oxygen-based

decolourants.

• Oxygen-based decolourants can be used

together with detergents. However, if it

does not have the same viscosity as the

detergent, first place the detergent in

compartment no. “2” in the detergent

drawer and wait for the product to rinse

away the detergent during water intake.

Add the decolourant to the same com-

partment while the product continues

taking in water.

5.7 Tips for Efficient Washing

Clothes

Light Colours and Whites Colours Black/Dark Colours

Delicates/Wool-

lens/Silks

(Recommended temperat-

ure range based on soil

level: 40-90 °C)

(Recommended temper-

ature range based on

soil level: cool -40 °C)

(Recommended

temperature range

based on soil level:

cool -40 °C)

(Recommended

temperature

range based on

soil level: cool -30

°C)

Soiling Level

Heavily Soiled

(difficult stains

such as grass,

coffee, fruits

and blood.)

It may be necessary to

pre-treat the stains or per-

form prewash.

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for heavily soiled clothes.

It is recommended to use

powder detergents to

clean clay and soil stains

and the stains that are

sensitive to bleaches.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for heavily soiled

clothes. It is recommen-

ded to use powder de-

tergents to clean clay

and soil stains and the

stains that are sensitive

to bleaches. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for heavily

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Normally

Soiled

(For example,

stains caused

by body on col-

lars and cuffs)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for normally soiled

clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for normally soiled

clothes. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for moderately

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Lightly Soiled

(No visible

stains exist.)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for lightly soiled clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for lightly soiled clothes.

Detergents which do not

contain decolourant

should be used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for lightly

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

5.8 Displayed Programme Duration

You can view the programme duration on

the display of your product while selecting

a programme. Depending on the amount of

laundry you have loaded into your product,

foaming, unbalanced load conditions, fluc-

tuations in power supply, water pressure

and programme settings, the programme

duration is automatically adjusted while the

programme is running.

SPECIAL CASE: At programme start of Cot-

tons and Cotton Eco programmes, display

shows the duration of half load. It is the

most common use case. After programme

EN / 20

starts, in 20-25 minutes actual load is de-

tected by the product. And if the detected

load is higher than half load; washing pro-

gramme will be adjusted accordingly and

programme duration increased automatic-

ally. You can follow this change on the dis-

play.

6 Operating the Product

Please read the “Safety Instruc-

tions” section first!

6.1 Control Panel

2 3 4

567891011

1 Programme Selection Button 2 Temperature Level Indicator Lights

3 Spin Level Indicator Lights 4 Display

5 Start/Pause Button 6 End Time Setting Button

7 Auxiliary Function Button 3 8 Auxiliary Function Button 2

9 Auxiliary Function Button 1 10 Spin Speed Adjustment Button

11 Temperature Setting Button

EN / 21

6.2 Symbols on the Display

1 2 3 4 5

7891011121314

1 Temperature Indicator 2 Spin Speed Indicator

3 Duration Information 4 Door Lock Is Engaged Symbol

5 Programme Follow-up Indicator 6 No Water Indicator

7 Delayed Start Enabled Indicator 8 Auxiliary Function Indicators 3

9 Child Lock Enabled symbol 10 Auxiliary Function Indicators 2

11 Auxiliary Function Indicators 1 12 No Spin Indicator

13 Rinse Hold Indicator 14 Cold Water indicator

The visuals used for product de-

scription in this section are schem-

atic and may not match exactly

with the features of your product.

EN / 22

6.3 Programme and Consumption Table

Auxiliary func-

tions

Program

Temperature

°C

Maximum load

(kg)

Water con-

sumption (lt)

Energy con-

sumption

(kWh)

Max RPM

Rapid/Intensive

Prewash

Pet Hair Care

Steam

Temperature °C

Cotton

90 10,0 98,0 2,75 1400 • • • • Cold - 90

60 10,0 98,0 2,00 1400 • • • • Cold - 90

40 10,0 95,0 1,20 1400 • • • • Cold - 90

Eco 40-60

40*** 10,0 70,0 0,585 1400 40-60

40*** 5,0 58,0 0,380 1400 40-60

40*** 2,5 37,0 0,195 1400 40-60

Synthetic

60 4,0 76,0 1,60 1200 • • • • Cold - 60

40 4,0 74,0 1,10 1200 • • • • Cold - 60

Rapid 28'/14'

90 10,0 75,0 2,30 1400 • • Cold - 90

60 10,0 75,0 1,30 1400 • • Cold - 90

30 10,0 75,0 0,25 1400 • • Cold - 90

Rapid 28'/14' + Rapid/Intensive 30 2,0 45,0 0,15 1400 • • Cold - 90

20°C 20 10,0 95,0 0,75 1400 • • • • 20

Gentle/Wool 40 2,0 60,0 0,60 800 Cold - 40

Full Load 45ˊ 40 10,0 65,0 0,25 1400 Cold - 60

Machine Clean 90 - 80,0 2,60 600 * 90

ColourCare - 5,0 55,0 0,30 1400 -

Mixed 40 4,0 83,0 1,10 800 • • • Cold - 40

Intensive 90 9,0 125,0 3,00 1400 * 20-90

SteamCare - 1,0 1,5 0,11 - * -

Anti Stain 60 5,0 86 1,85 1400 • • 30-60

• : Selectable.

* : Automatically selected, cannot be can-

celled.

*** : Eco 40-60 programme is a test pro-

gramme according to 40 ° C temperature

selection, EU regulation EU / 2019/2014

and EN 60456: 2016 / A11: 2020 standard.

- : See the programme description for max-

imum load.

EN / 23

Please read Installation section of

the manual before first use.

The auxiliary functions in the table

may vary according to the model of

your product.

Water and energy consumption

may vary subject to the changes in

water pressure, water hardness and

temperature, ambient temperature,

type and amount of laundry, selec-

tion of auxiliary functions and spin

speed, and changes in electric

voltage.

Selection patterns for auxiliary

functions can be changed by the

manufacturer company. New selec-

tion patterns can be added or re-

moved.

The spin speed of your product

may vary according to the pro-

gramme; this spin speed cannot ex-

ceed the max. spin speed of your

product.

The amount of noise and humidity

varies according to the spin speed;

when the higher spin speed is se-

lected during the spinning phase,

the laundry contains less moisture

but higher noise occurs at the end

of the programme.

You can see the washing duration

on the display of your product while

selecting a programme. Depending

on the amount of laundry you have

loaded into your product, there may

be a difference of 1-1.5 hours

between the duration shown on the

display and the actual duration of

the wash cycle. Duration will be

automatically updated soon after

the washing starts.

Always select the lowest appropri-

ate temperature. The most efficient

programmes in terms of energy

consumption are generally those

that wash at low temperatures for a

long time.

The spin speed information given at

the program table indicates spin

speed option shown on the control

panel.

Consumption values (EN)

Temperat-

ure Selec-

tion °C

Spin Speed

(rpm)

Capacity

(kg)

Program

duration

(h:min)

Energy con-

sumption

(kWh/

cycle)

Water con-

sumption

(litres/

cycle)

Laundry

temperat-

ure (°C)

% Of re-

maining hu-

midity (%)

Eco 40-60

40 1351 10,0 03:58 0,585 70,0 25 52,3

40 1351 5,0 02:59 0,380 58,0 26 52,0

40 1351 2,5 02:59 0,195 37,0 22 56,1

Cotton

20 1400 10,0 03:40 0,750 95,0 20 53,9

60 1400 10,0 03:40 2,000 98,0 60 53,9

Synthetic 40 1200 4,0 02:05 1,100 74,0 40 40,0

Rapid 28'/

14'

30 1400 10,0 00:28 0,250 75,0 23 62,0

The consumption values given for programs other than the Eco 40-60 program are indicative only.

EN / 24

6.4 Programme Selection

1. Determine the programme suitable for

the type, quantity and soiling level of the

laundry in accordance with "Programme

and consumption table".

Programmes are limited with the

highest spin speed appropriate for

that particular type of fabric.

When selecting a programme, al-

ways consider the type of fabric,

colour, degree of soiling and per-

missible water temperature.

2. Select the desired programme with the

Programme Selection knob.

6.5 Programmes

• FabricCare

This technology shortens the washing cycle

by ensuring effective use of detergent

through a specially designed drum and

paddle structure combined with advanced

washing algorithms. It particularly en-

hances washing performance while pre-

serving the structure of delicate fabrics.

Washing machines with paddle designs fo-

cused on time efficiency help reduce wash-

ing time while also preserving the quality of

the laundry.

• Eco 40-60

The Eco 40-60 program is suitable for

washing normally soiled cotton laundry

labeled to be washable together at 40 °C or

60 °C. This programme is the standard test

programme according to the EU environ-

mentally friendly design and energy la-

belling regulations.

Although this programme washes longer

than other washing programmes, it is more

efficient in terms of energy and water con-

sumption. Actual water temperature may

be different from the stated wash temper-

ature. When you load the product with less

laundry (e.g. ½ capacity or less), cycle dura-

tion may automatically get shorter. In this

way, energy and water consumption would

be much less.

• Full Load 45ˊ

Use this program to wash your lightly soiled

cotton laundry in a short time.

• Cotton

You can wash your durable cotton laundry

(sheets, bedlinen, towels, bathrobes, under-

wear etc.) in this programme. When the

quick wash function button is pressed, pro-

gramme duration becomes notably shorter

but effective washing performance is en-

sured with intense washing movements. If

the quick wash function is not selected, ef-

fective washing and rinsing performance is

ensured for your heavily soiled laundry.

• Synthetic

Use this programme to wash your clothes

such as t-shirts, blouses, synthetic/cotton-

blend fabrics etc. The quick wash function

shortens the programme duration signific-

antly and ensures effective washing per-

formance for lightly-soiled laundry. The

quick wash function is not suitable for

heavily-soiled laundry.

If your product does not have a specific

curtains programme, you can use this pro-

gramme. Wash your curtains at 40 °C max-

imum and with a spin speed up to 800 rpm.

• Gentle/Wool

Use to wash your woollen/delicate laundry.

Select the appropriate temperature comply-

ing with the tag of your clothes. Your laun-

dry will be washed with a very gentle wash-

ing action in order not to damage the

clothes.

• Intensive

Applying a steam step at the beginning of

the programme allows to soften the dirt

easily.

Use this programme for your laundry (baby

clothes, bed sheets, bedlinen, underwear,

etc. cotton items) that requires an anti-al-

lergic and hygienic washing at high temper-

ature with intensive and long washing

EN / 25

cycle. The high level of hygiene is ensured

thanks to the steam application before the

programme, long heating duration and ad-

ditional rinsing step.

• Spin + Drain

You can use this program to remove the

water on the garment/inside the product.

• Rinse

Use when you want to rinse or starch sep-

arately.

• SteamCare

Use this programme to reduce the creases

and ironing times of a small amount of un-

spotted cotton, synthetic or mixed laundry.

This is not a washing programme.

Do not add chemicals such as de-

tergent, bleach, stain remover, etc.

to the detergent drawer during this

program.

• Rapid 28'/14'

Use this programme to wash your lightly

soiled or unspotted cotton clothes in a

short time but not for towels or heavy cot-

tons. The programme duration can be re-

duced down to 14 minutes when the quick

wash function is selected. When the quick

wash function is selected, maximum 2

(two) kg of laundry must be washed.

• Machine Clean

Regularly clean (once every 1 to 2 months)

the drum for ensuring the required hygiene.

Steam is applied before the programme to

soften the residues in the drum. Turn on

the programme when the product is com-

pletely empty. For better results, use

powder anti-limescale (drum cleaning ma-

terials) suitable for washing machines

when the powder detergent function is se-

lected. Leave the loading door half closed

after the programme ends for the inside of

the product to dry.

This is not a washing programme.

This is a maintenance programme.

Do not turn this programme on

when there is something inside the

product. When you attempt to oper-

ate, the product automatically

senses that there is load inside, and

may quit or resume the programme

as per the model of your product.

An effective cleaning is not

achieved if the programme is re-

sumed.

• Mixed

Use to wash your cotton and synthetic laun-

dry items together without sorting them.

• 20°C

You can wash your lightly soiled cotton

laundry in this program.

• ColourCare

Use to wash your medium dirty and durable

cotton/synthetic laundry. Thanks to the

washing algorithm specially developed for

the program, effective washing is ensured

without exposing the laundry to high tem-

peratures.

• Anti Stain

The product has a special stain programme

which enables the removal of different

types of stains in the most effective way.

Use this programme only for durable col-

ourfast cotton laundry. Do not wash delic-

ate and non-colourfast clothes and laundry

in this programme. Before washing, gar-

ment tags should be checked (recommen-

ded for cotton shirts, trousers, shorts, t-

shirts, baby clothes, pyjamas, aprons, table

clothes, bed sheets, duvet covers, pillow-

cases, bath-beach towels, towels, socks,

cotton underwear that are suitable for

washing at high temperature and long

time).

In the automatic stain programme, you can

wash 24 types of stains divided into three

different groups according to quick func-

tion selection. Depending on the selected

stain group, a special washing programme

EN / 26

for which duration of rinse hold, washing

action, washing and rinsing duration are

modified.

Below you can find the soil groups that can

be selected with the “Quick/Intensive” set-

ting button:

When “Intense” is selected;

Sweat, collar dirt, food, mayonnaise, salad

dressing, make-up, machine oil, baby food.

When “Quick/Intense” is not selected;

Blood, chocolate, pudding, grass, mud,

eggs, butter, curry.

When “Quick” is selected;

Tea, coffee, juice, ketchup, red wine, cola,

jam, coal

1. Select the stain programme.

2. Select the stain you want to clean by

locating it in the groups above and se-

lecting the related group with the Quick/

Intense auxiliary function button.

3. Read the garment tag carefully and en-

sure that correct temperature and spin

speed are selected.

6.6 Temperature Selection

Whenever a new programme is selected,

the recommended temperature for the pro-

gramme appears on the temperature indic-

ator. It is possible that the recommended

temperature value is not the maximum

temperature that can be selected for the

current programme.

Press the Temperature Adjustment button

to change the temperature. Temperature

decreases gradually.

No change can be made in pro-

grammes where temperature ad-

justment is not allowed.

You can also change the temperature after

the washing starts. This change can be

made if the only washing steps allow it.

If you scroll to cold wash option

and press Temperature Adjustment

button again, the recommended

maximum temperature for the se-

lected programme appears on the

display. Press the Temperature Ad-

justment button again to decrease

the temperature.

6.7 Spin Speed Selection

Whenever a new programme is selected,

the recommended spin speed of the selec-

ted programme is displayed on the Spin

Speed indicator. It is possible that the re-

commended spin speed value is not the

maximum spin speed that can be selected

for the current programme.

Press the Spin Speed Adjustment button to

change the spin speed. Spin speed de-

creases gradually.

Then, depending on the model of the

product, "Rinse Hold " and "No Spin

" options appear on the display.

If you are not going to unload your laundry

immediately after the programme com-

pletes, you can use Rinse Hold function in

order to prevent your laundry from getting

wrinkled when there is no water in the ma-

chine.

This function holds the laundry in the final

rinsing water. If you want to spin your laun-

dry after the Rinse Hold function:

1. Adjust the Spin Speed.

2. Press Start/Pause button. The pro-

gramme will resume. Machine drains

the water and spins the laundry.

If you want to drain the water at the end of

the programme without spinning, use No

Spin function.

EN / 27

No change can be made in pro-

grammes where spin speed adjust-

ment is not allowed.

You can change the spin speed after the

washing starts if the washing steps allow it.

Changes cannot be made if the steps do

not allow it.

Rinse Hold

If you are not going to unload your clothes

immediately after the programme com-

pletes, you can use rinse hold function to

keep your laundry in the final rinsing water

in order to prevent them from getting

wrinkled when there is no water in the ma-

chine. Press Start/Pause button after this

process if you want to drain the water

without spinning your laundry. Programme

will resume and complete after draining the

water.

If you want to spin the laundry held in wa-

ter, adjust the Spin Speed and press Start/

Pause button. The programme will resume.

Water is drained, laundry is spun and the

programme is completed.

6.8 Auxiliary Function Selection

Select the desired auxiliary functions be-

fore starting the programme. Whenever a

programme is selected, icons of the auxili-

ary function symbol that is selected to-

gether with it illuminates.

When an auxiliary function button

that cannot be selected with the

current programme is pressed, the

product will make a warning sound.

Some functions cannot be selected

together. If a second auxiliary func-

tion conflicting with the first one is

selected before starting the ma-

chine, the function selected first

will be cancelled and the second

auxiliary function selection will re-

main active.

An auxiliary function that is not

compatible with the programme

cannot be selected (See "Pro-

gramme and consumption table")

Some programmes have auxiliary

functions that must be operated

simultaneously. Those functions

cannot be cancelled.

6.8.1 Auxiliary Functions

• Rapid/Intensive

You can shorten or extend the programme

duration with this function. Depending on

the programme selection, there may be dif-

ferences in time increases and decreases.

In case the FAST or INTENSIVE LED is not

lit, the appropriate programme duration is

shown for your normally soiled clothes/

laundry.

Depending on the programme selection, the

Intensive feature can be selected automat-

ically. In this case, the Intensive LED on the

panel will be lit. You can use the Intensive

selection to achieve a better washing per-

formance when washing heavily soiled

laundry.

You can reduce the time for your lightly

soiled laundry by pressing the Fast/Intens-

ive button in the programmes which come

with intense being selected. When you

press the button once, the LED will turn off

and you will reach the appropriate pro-

gramme duration for your normally soiled

clothes/laundry. When you press the same

button a second time, the fast LED will light

up, the time will decrease a little and it will

show the minimum programme duration,

EN / 28

which is suitable for your less soiled laun-

dry. The duration of programmes may

shorten by 50% when this function is selec-

ted. Thanks to optimized washing steps,

high mechanical agility and optimal water

consumption, high washing performance is

achieved despite the shorter duration.

• Pet Hair Care

This function helps to remove pet hair that

is on your garments more effectively.

When you select this function, Prewash and

Extra Rinse programmes are added to the

normal programme. Thus, washing is per-

formed with more water and the pet hair is

removed more effectively.

• Steam

This function helps to reduce the creases in

your cotton, synthetic and mixed clothes,

shorten the ironing time and remove the

dirt by softening.

* Under conditions where the steam func-

tion is applied at the end of the programme,

your laundry may be warmer at the end of

the washing. This is expected within the

programme working conditions.

When you activate the steam func-

tion, do not use liquid detergent if

there is no liquid container or liquid

detergent dosing feature. There is

the risk of staining of the clothes.

6.8.2 Functions/Programmes Selected

by Pressing the Function But-

tons for 3 Seconds

• Prewash

This function can be selected by pressing

and holding the related auxiliary function

button for 3 seconds.

A Prewash is only worthwhile for heavily

soiled laundry. Not using the Prewash will

save energy, water, detergent and time.

• Child Lock

Use Child Lock function to prevent children

from tampering with the product. Thus you

can avoid any changes in a running pro-

gramme.

You can switch on and off the

product with On / Off button when

the Child Lock is active. When you

switch on the product again, pro-

gramme will resume from where it

has stopped.

When the Child Lock is enabled, an

audio warning will be given if the

buttons are pressed. Audio warning

will be cancelled if the buttons are

pressed five times consecutively.

To activate the child lock:

Press and hold the related auxiliary func-

tion button for 3 seconds. After the count-

down as “3-2-1" on the display is over, Child

Lock symbol appears on the display. When

this warning is displayed, you can release

the Auxiliary Function button 3.

To deactivate the child lock:

Press and hold the related auxiliary func-

tion button for 3 seconds. After the count-

down as “3-2-1" on the display is over, Child

Lock symbol disappears.

6.9 End Time

Time display

When the end time function is selected, the

remaining time until the programme starts

is shown in hours such as 1h, 2h, and the

remaining time to complete the programme

after your programme starts is shown in

hours and minutes as in the 01:30 example.

Programme duration may differ

from the values in section "Pro-

gramme and consumption table"

depending on the water pressure,

water hardness and temperature,

ambient temperature, amount and

the type of laundry, auxiliary func-

tions selected and the changes at

the mains voltage.

After a certain period of time after

the end time function is activated,

the product goes into standby

mode and some LEDs on the

screen turn off. If there is any user

input, the LEDs will turn on again.

EN / 29

With the End Time function, the end time of

the programme may be set up to 24 hours.

After pressing End Time button, the pro-

gramme's estimated ending time is dis-

played. If the End Time is set, End Time in-

dicator is illuminated.

In order for the End Time function is activ-

ated and the programme is completed at

the end of the specified time, you must

press Start/Pause button after adjusting

the time.

If you want to cancel the End Time func-

tion, turn the product off and on by turning

the program selection knob to the On/Off

position.

When you have activated the End

Time function, do not add liquid de-

tergent in the powder detergent

compartment no 2. There is the risk

of staining of the clothes

1. Open the loading door, place the laundry

and put detergent, etc.

2. Select the washing programme, temper-

ature, spin speed and, if required, the

auxiliary functions.

3. Set the End Time of your choice by

pressing the End Time button. End Time

indicator lights.

4. Press Start / Pause. Time countdown

starts.

Additional laundry can be added

into the product during the End

Time countdown. At the end of the

countdown, End Time indicator

turns off, washing cycle starts and

the time of the selected programme

appears on the display.

6.10 Starting the Program

1. Press the Start/Pause button 1 second

to start the program.

2. The Start/Pause button's dim light now

becomes steady, indicating that the pro-

gram has started.

3. The loading door is locked. After the

loading door is locked, the door lock

symbol appears on the screen.

4. The program follow-up indicator lights

on the screen show the current program

step.

6.11 Loading Door Lock

There is a locking system on the loading

door of the machine that prevents opening

of the loading door in cases when the water

level is unsuitable.

"Door Locked" symbol appears on the dis-

play when the loading door is locked.

Opening the loading door in case of power

failure:

In case of power failure, you can

use the loading door emergency

handle under the pump filter cap to

open the loading door manually.

To avoid any water overflow before

opening the loading door, make

sure there is no water left inside the

product.

EN / 30

1. Turn off and unplug the product.

2. Open the pump filter lid.

3. Pull down the loading door emergency

handle with a tool and release. Then

open the loading door.

4. If the loading door does not open then

repeat the previous step.

6.12 Changing Selections After Pro-

gram Starts

Adding laundry after the program has star-

ted:

When you press the Start/Pause button, if

the water level in the machine is appropri-

ate, the door lock is deactivated and the

door opens for you to add laundry. When

the door lock is deactivated, the door lock

symbol on the screen disappears. After

adding laundry, close the door and press

the Start/Pause button again to continue

washing.

If the water level in the machine is insuffi-

cient when you press the Start/Pause but-

ton, the door lock cannot be deactivated

and the door lock icon on the display will

continue to appear.

If the water temperature inside the

machine is above 50°C, you cannot

disable the door lock for safety

reasons (even if the water level is

suitable).

Putting the machine into pause mode:

To pause the washing machine, press and

hold the Start/Pause button for 1 second.

The pause symbol will flash on the display.

Changing the program selection after the

program has started:

If Child Lock is not active, the program can

be changed while the current program is

running. This will cancel the current pro-

gram.

The selected program starts over.

Changing auxiliary function, speed and

temperature settings:

Depending on the step the program has

reached, you can disable or enable auxiliary

functions. See "Auxiliary function selection"

You can also change the spin speed and

temperature settings. See "Spin speed se-

lection" and "Temperature selection".

If the water temperature inside the

machine is high or the water level is

above the cover line, the loading

door will not open.

6.13 Cancelling the Programme

The programme is cancelled when pro-

gramme selection knob is turned to a dif-

ferent programme or product is turned off

and on again using the programme selec-

tion knob.

EN / 31

If you turn the programme selection

knob when the Child Lock is en-

abled, the programme will not be

cancelled. You should cancel the

Child Lock first.

If you want to open the loading

door after you have cancelled the

programme but if it is not possible

to open the loading door since the

water level in the product is above

the loading door baseline, then turn

the Programme Selection knob to

Pump+Spin programme and drain

the water in the product.

6.14 End of Programme

End symbol appears on the display when

the programme is completed.

If you do not press any button for 10

minutes, the product will switch to OFF

mode. Display and all indicators are turned

off.

Completed programme steps will be dis-

played if you press On/Off button.

7 Maintenance and Cleaning

Please read the “Safety Instruc-

tions” section first!

Service life of your product extends and fre-

quently experienced problems will be re-

duced if it is cleaned at regular intervals.

7.1 Cleaning the Detergent Drawer

Clean the detergent drawer at regular inter-

vals (once every 4 to 5 wash) as mentioned

below to prevent accumulation of powder

detergent.

Clean the syphon if excess amounts of wa-

ter and fabric softener mixture remains in

the softener compartment.

1. Press the marked part of the syphon

within the softener compartment and

then pull the drawer towards yourself to

take it out.

2. Lift and remove the syphon from behind

as shown.

3. Rinse drawer and syphon in the sink

with plenty of warm water. Use gloves

or suitable brush to prevent contact of

residues in the drawer with your skin.

4. Firmly fit the syphon and the drawer

back after cleaning.

7.2 Cleaning the Loading Door and the

Drum

For products with drum cleaning pro-

gramme, please see the Operating the

product section.

Repeat Drum Cleaning process in

every 2 months.

NOTICE: Use an anti-limescale suit-

able for the washing machines.

After every washing make sure that no for-

eign substance is left in the product.

If the holes on the door gasket shown in the

figure is blocked, open the holes using a

toothpick.

EN / 32

Foreign metal substances will cause rust

stains in the drum. Clean the stains on the

drum surface by using cleaning agents for

stainless steel.

Never use steel wool or wire wool. These

will damage the painted, chrome coated

and plastic surfaces.

We recommend you to wipe the door gas-

ket with a dry and clean cloth at the end of

the programme. This will remove residues

on the door gasket in your product and pre-

vent formation of malodours.

7.3 Cleaning the Body and Control

Panel

Wipe the body of the product with soapy

water or non-corrosive mild gel detergents

as necessary, and dry with a soft cloth.

Use only a soft and damp cloth to clean the

control panel. Do not use cleaning products

that contain bleach

7.4 Cleaning the Water Intake Filters

There is a filter at the end of each water in-

take valve at the rear of the product and

also at the end of each water intake hose

where they are connected to the tap. These

filters prevent foreign substances and dirt

in the water to enter the product. Filters

should be cleaned if they are dirty.

1. Close the taps.

2. Remove the nuts of the water intake

hoses to access the filters on the water

intake valves and clean them with an ap-

propriate brush. If the filters are too

dirty, remove them from their places

with a pliers and clean in this way.

3. Take out the filters on the flat ends of

the water intake hoses together with the

gaskets and clean thoroughly under run-

ning water.

4. Replace the gaskets and filters carefully

and tighten their nuts by hand.

7.5 Draining Remaining Water and

Cleaning the Pump Filter

The filter system in your product prevents

solid items such as buttons, coins and fab-

ric fibres clogging the pump impeller during

draining of washing water. Thus, the water

will be drained without any problem and the

service life of the pump will extend.

If the product fails to drain water inside it,

the pump filter is clogged. Filter must be

cleaned whenever it is clogged or in every 3

months. Water must be drained off first to

clean the pump filter.

In addition, prior to transporting the product

(e.g., when moving to another house) water

should be drained completely.

NOTE:

Foreign substances left in the

pump filter may damage your

product or may cause noise prob-

lem.

If you live in areas prone to frost, re-

member to turn off the water tap,

disconnect the main hose, and

drain the water from the product

when it's not in use.

After each use, turn off the tap to

which the mains hose is connected.

In order to clean the dirty filter and drain

the water:

1. Unplug the product to cut off the supply

power.

Temperature of the water inside the

product may rise up to 90 ºC. To

avoid the risk of scalding, clean the

filter after the water inside the

product is cooled down.

2. Open the filter cover.

EN / 33

3. Follow the below procedures in order to

drain water.

If the product does not have an emergency

water draining hose, in order to drain the

water:

• Place a large container at the end of the

hose to collect the water from the filter.

• When the pump filter starts leaking water

loosen it by turning (opposite clockwise).

Fill the running water to the container you

placed in front of the filter. Keep a cloth

ready to clean the water that may spill.

• Completely turn and remove the pump fil-

ter when the water in the product leaks

out.

1. Clean any residues inside the filter as

well as fibres, if any, around the pump

impeller region.

2. Replace the filter.

3. If the filter cap is composed of two

pieces, close the filter cap by pressing

on the tab. If it is one piece, seat the

tabs in the lower part into their places

first, and then press the upper part to

close.

8 Troubleshooting

Please read the “Safety Instruc-

tions” section first!

Programmes do not start after the loading

door is closed.

• Start / Pause / Cancel button is not

pressed. >>> Press Start / Pause / Cancel

button.

• It may be difficult to close the loading

door in case of excessive loading. >>>

Reduce the amount of laundry and make

sure that the loading door is closed prop-

erly.

Programme cannot be started or selected.

• The product has switched to self-protec-

tion mode due to a supply problem (line

voltage, water pressure, etc.). >>> De-

pending on the product model, select an-

other program by turning the Program Se-

lection button or pressing and holding

the On/Off button for 3 seconds to can-

cel the program. Previous programme

will be cancelled. See Cancelling the Pro-

gramme [}30]

Water inside the product.

• Some water has remained in the product

due to the quality control processes in

the production. >>> This is not a failure;

water is not harmful to the product.

The product does not take water in.

• Tap is turned off. >>> Turn on the taps.

• Water inlet hose is bent. >>> Flatten the

hose.

• Water inlet filter is clogged. >>> Clean the

filter.

• Loading door is not closed. >>> Close the

door.

The product does not drain water.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>> Ad-

just the stands to balance the product.

• A hard substance has entered into the

pump filter. >>> Clean the pump filter.

• Transportation safety bolts are not re-

moved. >>> Remove the transportation

safety bolts.

EN / 34

• Laundry quantity in the product is too

little. >>> Add more laundry to the

product.

• Excessive laundry is loaded in the

product. >>> Take out some of the laun-

dry from the product or distribute the

load by hand to balance it homogen-

eously in the product.

• Product is leaning on a rigid item. >>>

Make sure that the product is not leaning

on anything.

There is water leaking from the bottom of

the product.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product stopped shortly after the pro-

gramme started.

• Product has stopped temporarily due to

low voltage. >>> Product will resume run-

ning when the voltage restores to the nor-

mal level.

Product directly drains the water it takes

in.

• Draining hose is not at adequate height.

>>> Connect the water draining hose as

described in the user manual.

No water can be seen in the product during

washing.

• Water is inside the invisible part of the

product. >>> This is not a failure.

Loading door cannot be opened.

• Loading door lock is activated because

of the water level in the product. >>>

Drain the water by running the Pump or

Spin programme.

• Product is heating up the water or it is at

the spinning cycle. >>> Wait until the pro-

gramme completes.

• Loading door may be stuck because of

the pressure it is subjected to. >>> Hold

the handle and push and pull the loading

door to release and open it.

• If there is no power, loading door of the

product will not open. >>> To open the

loading door, open the pump filter cap

and pull down the emergency handle po-

sitioned at the rear side of the said cap.

See Loading Door Lock [}29]

Washing takes longer than specified in the

user manual. (*)

• Water pressure is low. >>> Product waits

until taking in adequate amount of water

to prevent poor washing quality due to

the decreased amount of water. There-

fore, the washing time extends.

• Voltage is low. >>> Washing time is pro-

longed to avoid poor washing results

when the supply voltage is low.

• Input temperature of water is low. >>>

Required time to heat up the water ex-

tends in cold seasons. Also, washing

time can be lengthened to avoid poor

washing results.

• Number of rinses and/or amount of rins-

ing water have increased. >>> Product in-

creases the amount of rinsing water

when good rinsing is needed and adds an

extra rinsing step if necessary.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Programme duration does not countdown.

(On models with display) (*)

• Timer may stop during water intake. >>>

Timer indicator will not countdown until

the product takes in adequate amount of

water. The product will wait until there is

sufficient amount of water to avoid poor

washing results due to lack of water.

Timer indicator will resume countdown

after this.

• Timer may stop during heating step. >>>

Timer indicator will not countdown until

the product reaches the selected temper-

ature.

• Timer may stop during spinning step. >>>

Automatic unbalanced load detection

system is activated due to the unbal-

anced distribution of the laundry in the

product.

EN / 35

Programme duration does not countdown.

(*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detection

system is activated due to the unbal-

anced distribution of the laundry in the

product.

Product does not switch to spinning step.

(*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detection

system is activated due to the unbal-

anced distribution of the laundry in the

product.

• The product will not spin if water is not

drained completely. >>> Check the filter

and the draining hose.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Washing performance is poor: Laundry

turns gray. (**)

• Insufficient amount of detergent has

been used over a long period of time. >>>

Use the recommended amount of deter-

gent appropriate for water hardness and

the laundry.

• Washing has been made at low temperat-

ures for a long time. >>> Select the

proper temperature for the laundry to be

washed.

• Insufficient amount of detergent is used

with hard water. >>> Using insufficient

amount of detergent with hard water

causes the soil to stick on the cloth and

this turns the cloth into gray in time. It is

difficult to eliminate graying once it hap-

pens. Use the recommended amount of

detergent appropriate for water hardness

and the laundry.

• Excessive amount of detergent is used.

>>> Use the recommended amount of de-

tergent appropriate for water hardness

and the laundry.

Washing performance is poor: Stains per-

sist or the laundry is not whitened. (**)

• Insufficient amount of detergent is used.

>>> Use the recommended amount of de-

tergent appropriate for water hardness

and the laundry.

• Excessive laundry is loaded in. >>> Do

not overload the product. Load with

amounts recommended in the "Pro-

gramme and consumption table".

• Wrong programme and temperature were

selected. >>> Select the proper pro-

gramme and temperature for the laundry

to be washed.

• Wrong type of detergent is used. >>> Use

original detergent appropriate for the

product.

• Excessive amount of detergent is used.

>>> Put the detergent in the correct com-

partment. Do not mix the bleaching agent

and the detergent with each other.

Washing performance is poor: Oily stains

appeared on the laundry. (**)

• Regular drum cleaning is not applied. >>>

Clean the drum regularly. For this proced-

ure, see Cleaning the Loading Door and

the Drum [}31]

Washing performance is poor: Clothes

smell unpleasantly. (**)

• Odours and bacteria layers are formed on

the drum as a result of continuous wash-

ing at lower temperatures and/or in short

programmes. >>> Leave the detergent

drawer as well as the loading door of the

product ajar after each washing. Thus, a

humid environment favourable for bac-

teria cannot occur in the product.

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>> Do

not load the product in excess.

• Detergent in use is damp. >>> Keep deter-

gents closed in an environment free of

humidity and do not expose them to ex-

cessive temperatures.

• A higher temperature was selected. >>>

Select the proper programme and tem-

perature according to the type and soiling

degree of the laundry.

EN / 36

The product does not rinse well.

• The amount, brand and storage condi-

tions of the detergent used are inappro-

priate. >>> Use a detergent appropriate

for the product and your laundry. Keep

detergents closed in an environment free

of humidity and do not expose them to

excessive temperatures.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can

take this detergent during rinsing or

softener step. Put the detergent in the

correct compartment.

• Pump filter is clogged. >>> Check the fil-

ter.

• Draining hose is folded. >>> Check the

drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used.

>>> Using insufficient amount of deter-

gent for the water hardness can cause

the laundry to become stiff in time. Use

appropriate amount of detergent accord-

ing to the water hardness.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can

take this detergent during rinsing or

softener step. Put the detergent in the

correct compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Laundry does not smell like the softener.

(**)

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected product, the can

take this detergent during rinsing or

softener step. Wash and clean the drawer

with hot water. Put the detergent in the

correct compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Detergent residue in the detergent drawer.

(**)

• Detergent was put in wet drawer. >>> Dry

the detergent drawer before putting in de-

tergent.

• Detergent has gotten damp. >>> Keep de-

tergents closed in an environment free of

humidity and do not expose them to ex-

cessive temperatures.

• Water pressure is low. >>> Check the wa-

ter pressure.

• The detergent in the main wash compart-

ment got wet while taking in the prewash

water. Holes of the detergent compart-

ment are blocked. >>> Check the holes

and clean if they are clogged.

• There is a problem with the detergent

drawer valves. >>> Call the Authorised

Service Agent.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

• Regular drum cleaning is not applied. >>>

Clean the drum regularly. For this proced-

ure, see Cleaning the Loading Door and

the Drum [}31]

Too much foam forms inside the product.

(**)

• Improper detergents for the product is

used. >>> Use detergents appropriate for

the product.

• Excessive amount of detergent is used.

>>> Use only sufficient amount of deter-

gent.

• Detergent was stored under improper

conditions. >>> Store detergent in a

closed and dry location. Do not store in

excessively hot places.

• Some meshed laundry such as tulle may

foam too much because of their texture.

>>> Use smaller amounts of detergent for

this type of item.

EN / 37

• Detergent was put in the wrong compart-

ment. >>> Make sure you place the de-

tergent in the appropriate compartment.

• Softener is being taken early by the

product. >>> There may be problem in the

valves or in the detergent drawer. Call the

Authorised Service Agent.

Foam is overflowing from the detergent

drawer.

• Too much detergent is used. >>> Mix 1

tablespoonful softener and ½ l water and

pour into the main wash compartment of

the detergent drawer. >>> Put detergent

into the product suitable for the pro-

grammes and maximum loads indicated

in the “Programme and consumption

table”. When you use additional chemic-

als (stain removers, bleaches and etc.),

reduce the amount of detergent.

Laundry remains wet at the end of the pro-

gramme. (*)

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

(*) The product does not switch to spinning

step when the laundry is not evenly distrib-

uted in the drum to prevent any damage to

the product and to its surrounding environ-

ment. Laundry should be rearranged and re-

spun.

(**) Regular drum cleaning is not applied.

Clean the drum regularly. See Cleaning the

Loading Door and the Drum [}31]

If you cannot eliminate the problem

although you follow the instructions

in this section, consult your dealer

or the Authorised Service Agent.

Never try to repair a nonfunctional

product yourself.

9 DISCLAIMER

Some (simple) failures can be adequately

handled by the end-user without any safety

issue or unsafe use arising, provided that

they are carried out within the limits and in

accordance with the following instructions

(see the “Self-Repair” section).

Therefore, unless otherwise authorized in

the “Self-Repair” section below, repairs

shall be addressed to registered profes-

sional repairers in order to avoid safety is-

sues. A registered professional repairer is a

professional repairer that has been granted

access to the instructions and spare parts

list of this product by the manufacturer ac-

cording to the methods described in legis-

lative acts pursuant to Directive 2009/125/

EC.

However, only the service agent (i.e. au-

thorized professional repairers) that you

can reach through the phone number given

in the user manual/warranty card or

through your authorized dealer may

provide service under the guarantee terms.

Therefore, please be advised that repairs

by professional repairers (who are not au-

thorized by Hotpoint ) shall void the guar-

antee.

Self-Repair

Self-repair can be done by the end-user

with regard exclusively to the following

spare parts: door, door hinge and seals,

other seals, door locking assembly and

plastic peripherals such as detergent dis-

pensers (an updated list is also available in

parts-selfservice.europeanappliances.com

as of 1st of March 2021)

Moreover, to ensure product safety and to

prevent risk of serious injury, the mentioned

self-repair shall be done following the in-

structions in the user manual for self-repair

or which are available in parts-selfser-

vice.europeanappliances.com For your

safety, unplug the product before attempt-

ing any self-repair.

Repair and repair attempts by end-users for

parts not included in such list and/or not

following the instructions in the user manu-

EN / 38

als for self-repair or which are available in

parts-selfservice.europeanappliances.com ,

might give raise to safety issues not attrib-

utable to parts-selfservice.europeanappli-

ances.com , and will void the warranty of

the product.

Therefore, it is highly recommended that

end-users refrain from the attempt to carry

out repairs falling outside the mentioned

list of spare parts, contacting in such cases

authorized professional repairers or re-

gistered professional repairers. On the con-

trary, such attempts by end-users may

cause safety issues and damage the

product and subsequently cause fire, flood,

electrocution and serious personal injury to

occur.

By way of example, but not limited to, the

following repairs must be addressed to au-

thorized professional repairers or re-

gistered professional repairers: motor,

pump assembly, main board, motor board,

display board, heaters etc.

The manufacturer/seller cannot be held li-

able in any case where end-users do not

comply with the above

The spare part availability of the washing

machine or washer-dryer that you pur-

chased is 10 years. During this period, ori-

ginal spare parts will be available to oper-

ate the washing machine or washer-dryer

properly.

Hotpoint HBCA 103B Washing Machine Freestanding 10kg 1400rpm HBCA 103B CARE UK

Product's Documents

Daily reference guide

Specifications

Hotpoint HBCA 103B CARE UK Questions and Answers