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User Manual
8x4 HDMI/HDBaseT
Classroom/Conference Room Matrix switcher Featuring Quick
Switch
AC-CX-84
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Table of Contents
INTRODUCTION ......................................................................................................................................................... 4
FEATURES .................................................................................................................................................................. 4
WHAT’S IN THE BOX ................................................................................................................................................... 4
SPECIFICATION .......................................................................................................................................................... 5
COMPATIBLE HDBASET RECEIVERS ............................................................................................................................. 6
FRONT AND REAR PANEL OVERVIEW ........................................................................................................................... 7
FRONT PANEL CONTROL: BUTTONS ............................................................................................................................ 8
INITIAL SETUP: WEBUI ................................................................................................................................................ 9
ADVANCED SETUP: WEBUI INPUT SETTINGS .............................................................................................................. 13
ADVANCED SETUP: WEBUI OUTPUT SETTINGS ........................................................................................................... 14
ADVANCED SETUP: .................................................................................................................................................. 15
WEBUI EXTRACTED AUDIO OUTPUT SETTINGS ........................................................................................................... 15
WEBUI: VIDEO MATRIX .............................................................................................................................................. 17
WEBUI: AUDIO MATRIX ............................................................................................................................................. 18
WEBUI: I/O CONFIG - INPUT SETTINGS ...................................................................................................................... 19
WEBUI: I/O CONFIG - OUTPUT SETTINGS ................................................................................................................... 20
VIDEO OUTPUT AUTOSWITCH SETTINGS ................................................................................................................... 21
EXTRACTED AUDIO OUTPUT SETTINGS ...................................................................................................................... 22
WEBUI: SYSTEM - IP SETTINGS .................................................................................................................................. 23
WEBUI: SYSTEM - TELNET SETTINGS .......................................................................................................................... 24
WEBUI: SYSTEM - ADMIN WEB INTERFACE ................................................................................................................. 25
WEBUI: SYSTEM - USER WEB INTERFACE ................................................................................................................... 26
WEBUI: SYSTEM - CLOUD SERVICES .......................................................................................................................... 27
WEBUI: SYSTEM - FIRMWARE UPDATE ....................................................................................................................... 28
WEBUI: SYSTEM - HARDWARE ................................................................................................................................... 29
WEBUI: DIAGNOSTICS - HDBT IN ............................................................................................................................... 30
WEBUI: DIAGNOSTICS - HDMI IN ............................................................................................................................... 32
WEBUI: DIAGNOSTICS - HDBT OUT ............................................................................................................................ 34
WEBUI: DIAGNOSTICS - HDMI OUT ............................................................................................................................ 36
WEBUI: CONSOLE .................................................................................................................................................... 37
FRONT PANEL: ......................................................................................................................................................... 38
FRONT PANEL: ......................................................................................................................................................... 39
FRONT PANEL CONTROL ........................................................................................................................................... 40
AUDIO CONTROL ...................................................................................................................................................... 41
AUDIO CONTROL ...................................................................................................................................................... 41
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AUDIO CONTROL ...................................................................................................................................................... 42
AUDIO INPUT ........................................................................................................................................................... 43
RS232 CONFIGURATION: .......................................................................................................................................... 44
RS232 AND TCP/IP COMMANDS: ............................................................................................................................... 45
COMMAND EXAMPLE: DHCP SETTING THE IP ADDRESS ............................................................................................. 46
COMMAND LIST ....................................................................................................................................................... 47
IR CONFIGURATION ................................................................................................................................................. 52
AUDIO OUTPUT LOGIC AND CABLE PREP: .................................................................................................................. 54
AUDIO WIRING DIAGRAM ......................................................................................................................................... 55
MICROPHONE IN AND CABLE PREP ........................................................................................................................... 55
TROUBLESHOOTING ................................................................................................................................................. 56
MAINTENANCE ......................................................................................................................................................... 57
DAMAGE REQUIRING SERVICE .................................................................................................................................. 57
SUPPORT ................................................................................................................................................................. 57
WARRANTY .............................................................................................................................................................. 58
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Introduction
The ConferX 8x4 Matrix Switcher is the ideal solution for any conference room, classroom or huddle space. This 4K
switcher can display any of the eight sources through both the HDBaseT and HDMI output ports. All four of the
outputs are completely independent of each other allowing the user to show four sources at the same time. With
additional audio inputs and outputs, working with a microphone or intercom system will not be a problem. When
you need a stable solution for video distribution, look to the entire line of ConferX products.
With two HDBaseT inputs this switch works alongside two directly connected ConferX Wall Plate Transmitters. You
can have Mini DisplayPort, HDMI, VGA or USB-C inputs located up to 100 meters away from the AC-CX-84. With
the Quick Switch feature, these remote sources still switch at the same time as a local HDMI source, keeping your
system running smoothly. This allows a teacher or presenter to use their laptop directly at the podium or
presenters’ station without having to connect anything to the matrix switcher. The AC-CX84-AUHD gives any end
user a simplified experience for sharing their ideas inside a classroom, conference room or huddle space.
Not Included
*3V CR2025 Battery Required for IR Remote Control
What’s in the box
• AC-CX-84 (Matrix Switch)
• 48V Locking Power Supply
• 1 x Ground Strap
• 1 x IR Remote Control (Battery not included)
• 1 x IR Extension Cable
• 16 x 5-Pin 2 Channel Audio Extraction Cables
• 1 x 3 Pin Terminal Connector (For RS232)
• Mounting Brackets
• 4 x Rubber Feet
Features
• HDMI 2.0(a/b)
• 18Gbps Bandwidth Support
• 4K60 4:4:4 Support
• Full HDR Support (HDR 10 & 12 Bit)
• Dolby Vision, HDR10+ and HLG Support
• HDCP 2.3 (and all earlier versions
supported)
• Output timing configurable from
720p50 – 4K60
• Advanced EDID Management
• IR, RS-232 and LAN Control Options
• Balanced Analog Out (2CH PCM)
• Audio Delay for Digital & Analog Out
• HDBaseT Compatibility mode for mixed systems
• Driver Support for Crestron, C4, RTI, ELAN and more
• Extracted Audio Now Has 3 Operating Modes. Bound
to Input, Bound to Output, or Independent Matrix
• Built in Test Pattern on Each Output to Verify
Infrastructure
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Specification
Video Resolutions Up to 4K 60Hz 4:2:0 & 4K 30Hz 4:4:4
VESA Resolutions Up to 2560x2048 (QSXGA)
HDR Formats/Resolutions
4k24 4:2:2 12 bit, 4k24 4:2:0 10 bit
Color Space
YUV (Component), RGB
(CSC: Rec. 601, Rec. 709, BT2020, DCI, P3
D6500)
Chroma Subsampling 4:4:4, 4:2:2, 4:2:0 Supported
Deep Color Up to 16 BIT (1080), Up to 12 bit (4K)
Audio Formats Supported HDMI
PCM 2.0 Ch, LPCM 5.1 & 7.1, Dolby Digital,
DTS 5.1, Dolby Digital Plus, Dolby TrueHD,
DTS-HD Master Audio, DTS-X, Dolby Atmos
Audio Formats Supported Extracted (TOSLINK)
PCM 2.0 Ch, LPCM 6 CH, LPCM 7 CH, Dolby
Digital, Dolby Digital Plus, DTS-Master Audio
Audio Formats Supported Extracted (2CH Port)
PCM 2 CH (No Downmix)
Audio Extraction Location
Bind to INPUT, Bind to OUTPUT or MATRIX
(Independent)
Audio Delay (Per Output, Extracted)
Up To 630ms
MIC IN
Balanced Mono
HDBaseT In (10.2Gbps) Up to 100 meters (330 feet) with CAT 6a
HDBaseT In (18Gbps using ICT) Up to 70 meters (230 feet) with CAT 6a
HDBaseT Out (10.2 Gbps) Up to 100 meters (330 feet) with CAT 6a
HDBaseT Out (18Gbps using ICT) Up to 70 meters (230 feet) with CAT 6a
HDMI In/Out (18Gbps) Up to 8 Meters (26 feet)
HDMI In/Out (18Gbps with AOC) Up to 40 Meters (131 Feet)
Bandwidth HDMI 18Gbps Uncompressed
Bandwidth HDBaseT 10.2Gbps & 18Gbps using ICT
HDCP HDCP 2.3 and Earlier
PoH for Transmitters and Receivers Yes, all HDBaseT Inputs and outputs
Ports LAN, RS232, IR, Micro USB
LAN Web OS YES
HDMI Type A
LAN RJ45 w/ Web Interface/ Control
Audio (Extracted Digital) Toslink
Audio (Extracted Analog) 5 Pin Terminal Block (Balanced)
IR RX 3.5mm Stereo (3-Conductor)
RS232 3 Pin Terminal Block
Operating Temperature 23 to 125°F (-5 to 51°C)
Storage Temperature -4 to 140°F (-20 to 60°C)
Humidity Range 5-90% RH (No Condensation)
Power Consumption (Total) 65 Watts Max
Power Supply - Matrix
Input: AC 100-240V ~ 50/60Hz
Output: DC 48V 2.7A
Dimensions (Unit Only - Height/Depth/Width)
mm: 50.8 x 260.35 x 441.33
inch: 2 x 10.25 x 17.375
Dimensions (Packaged Length/Width/Height)
mm: 88.9 x 444.5 x 495.3
inch: 3.5 x 17.5 x 19.5
Rack Units 1 Unit
Weight (Unit) 7.4 lbs (3.36 Kg)
Weight (Packaged) 9.6 lbs (4.35 Kg)
Environmental:
Power:
Dimensions:
*Specifications subject to change without notice. Mass & dimensions are approximate
Video:
Audio:
Distance:
Other:
Control:
Ports:
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Compatible HDBaseT Receivers
AC-EX70-444-RNE (Receiver /No Ethernet) AC-EX70-SC2-R (Scaling Receiver)
· 70M 4k 60 4:4:4 & HDR · 70M 4k 60 4:4:4 & HDR
· 100M 1080P · 100M 1080P
AC-EX70-UHD-R2 AC-CXWP-HDMO-T
· 40M 4k 30 4:4:4/4k 60 4:2:0 · 70M 4k 30 4:4:4/4k 60 4:2:0
· 70M 1080P · 100M 1080P
Non AVPro HDBaseT Receivers may work but ICT (our Invisible Compression Technology) will not. This means
higher bandwidth signals (greater than 10.2Gbps) will not pass as this requires ICT.
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Front and Rear Panel Overview
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Front Panel Control: Buttons
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Initial Setup: WebUI
The AC-MX-1616 can be controlled using the Micro USB port, 3pin RS232, or over TCP/IP using the LAN connection.
For initial setup it is recommended to connect the matrix to a local area network (LAN) and use a computer
on the same network in conjunction with the built in WebUI. After making all the physical connections, the
first step will be to check for any Firmware Updates. The steps below are an example of this setup, other
control options are covered in separate sections of this user manual.
1. With the AC-MX-1616 placed into its new home (AV Rack, cabinet, tabletop) take a Phillips head screwdriver and
attach the included yellow ground strap to the back of the chassis using the pre-installed screw, then
attach the other end to a suitable grounded object.
2. Connect the HDMI Input sources to the HDMI Inputs on the back of the matrix.
3. Connect the HDMI/HDBaseT devices to the HDMI Outputs.
4. Connect the network LAN cable to the RJ45 port labeled LAN (between the Micro USB and 3pin RS232 port).
5. Power on the sources (Inputs).
6. Power on the Output devices/displays.
7. Connect the 48V power supply to power on the matrix and then to a suitable power source.
8. To see the current IP se ttings, press and hold (for 3 seco nds) INPUT 3 a nd INPUT 4 buttons simu lta neou sly. This
screen will change every 3 seconds showing additional settings (host, net mask, router IP).
NOTE: This screen always starts with the current IP address of the matrix
9. Enable DHCP by pressing INPUT 1 and INPUT 4 buttons simultaneously for 3 seconds. Wait for 5 seconds, then
press and hold (for 3 seconds) the INPUT 3 and INPUT 4 buttons simultaneously. The display will show the
assigned IP address.
10. With the matrix connected to the local network, using a computer on the same network open a web browser
and type the HIP (Host IP Address) into the address bar to navigate to the WebUI.
11. With the WebUI open, navigate to System. Click on the Privacy Policy and Terms of Use, this will open these
documents in a new tab for review. Once read click on the boxes next to each to agree. When both are checked
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the switch for Enable Cloud Services will be selectable (will be red or disabled by default). Click to enable (the
switch will turn green).
12. With the Cloud Services enabled under the Hardware section click the Update Firmware button to check for
new Firmware OTA (over the air). This will compare the firmware versions currently loaded on the AC-CX-84 and
compare them to the latest available. If it is up to date, you will see a prompt stating “No update available!”
13. If an update is available, the following prompt will show. Simply click UPDATE.
14. If a new update is available a file will automatically be selected, simply click the UPLOAD button to load the
firmware files to the Matrix. Uploading does not install the Firmware, that is the next step.
15. Once the firmware file has been uploaded, it will display all containing firmware files. Here you can select
individual firmware files to load or simply leave all files/options selected. If the version currently installed is not
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newer (does not need to be updated), then that update will be skipped automatically. Click the UPLOAD button to
start.
16. Once the progress bar hits 100%, click the CLOSE button, the firmware upgrade process is complete.
17. With the Firmware up to date it’s time to start setting up the matrix. With the AVPro Edge WebUI open, navigate
to the I/O Conifg section. Label the applicable Inputs (Apple TV, Cable Box, Roku, etc) under the Input Settings -
Label.
18. Label the Outputs (Living Room, Bedroom, Den, etc) under the Video Output Settings - Label.
19. Outputs can be set from 720p50 - 4K60 if needed for better video stability.
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20. With the system and all its components powered up it’s time to verify signal path from source to the sync. For
now, leave EDID settings to their default 1080P 2CH, the next section Advanced Setup will cover the more advance
settings.
21. Use the Signal Indicator on the HDMI INPUTS. Green means HDMI source is detected, red means that the
source is not detected. If red verify that the input is powered on and that the HDMI cable is properly connected to
the source and to the back of the matrix.
22. Now verify that the connections to the HDMI outputs using the Signal indicator. Green means HDMI sync is
detected, red means that the HDMI sync is not detected. If red verify that the sync devices are powered on and
that the HDMI/HD cables are properly connected to the back of the matrix.
23. With everything connected and powered on, green indicators across the applicable inputs and outputs verify
you are getting all of your sources on all of your displays.
24. Problems with a source or sync, see the Troubleshooting section for help.
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Advanced Setup: WebUI Input Settings
After verifying a good signal path from source to sync now it is time to go through the rest of the settings to
maximize the setup. Starting with the input side with the EDID and Audio Mode settings.
1. With the WebUI open, navigate to the I/O Conifg tab and focus on the Input Settings section at the top.
2. Set the EDID on each input by selecting the resolution drop-down first (default is set to 1080P). The options are
1080P, 4K30Hz, 4K60Hz Y420, and 4K60Hz. If you select USER1 EDID, then the dropdowns change to allow you to
select from and output to copy from. You can select any of the 4 HDMI outputs, or any of the 4 HDBaseT outputs,
then click the COPY button. This will save that outputs EDID to the USER1 slot.
3. Next use the drop-down to select NO 3D, or 3D depending on the display’s capability.
NOTE: Currently the only resolution you can choose NO 3D for is 1080P.
4. Next drop-down select either SDR (standard dynamic range) or HDR (High Dynamic Range).
5. The fourth drop-down in the EDID section is for the audio, you can select 2CH, 6CH, or 8CH.
6. Click the APPLY button to set the EDID.
7. Verify you are still getting that source to all your displays and that the image looks correct.
NOTE: Some older displays may take an HDR signal and display correctly (ignoring the HDR Metadata)
others will not ignore the HDR part of the signal and may display incorrectly.
8. HDCP Mode – This setting can be toggled the enable/ disable the request of HDCP on Inputs.
9. PoE Mode – Switch this setting to FORCE if your HDBaseT Transmitters are having issues connecting.
10. Audio Mode - see “Advanced Setup: WebUI Extracted Audio Output Settings” for more info.
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Advanced Setup: WebUI Output Settings
1. Now navigate to the Video Output Settings under I/O Config
2. In addition to the output Label (name/alias), there are 3 settings for each HDMI output and 3 settings for each
HDBaseT output.
3. Under State, you can enable/disable that port (turn that port on or oq) and enable a 1080P test pattern, the
Output timing format can be changed from Auto to 720p50 – 4K60, and you can Enable or Disable the Bitstream
Audio (slider icon Green=ON, Red=OFF).
Off
Disabled
On
Enabled
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Advanced Setup:
WebUI Extracted Audio Output Settings
1. Now navigate to the Extracted Audio Output Settings under I/O Config.
2. The extracted audio ports have 3 distinct operating modes, use the drop-down at the top to select. The three
options are.
Bind to Input (Default) - where the audio port number corresponds to the input signal. This is ideal for
systems where audio is matrixed separately in a zoned amplifier.
Bind to Output - this configuration the audio will automatically follow the HDMI/HDBaseT output. This is ideal
for systems that use local AVR’s for some of the Zones.
Matrix - This mode allows you to matrix the extracted audio ports independently from the HDMI/ HDBaseT
outputs. In this mode there will be a Tab for the extracted audio under the Matrix page, allowing you to route
the audio just like routing the video. If the matrix is set to Bind to Input or Bind to Output this tab will not be
visible.
3. Other available settings for the extracted audio ports include Enable/Disable, Volume control (1-100), EQ
presets (7 generic preset options to choose from), Left/Right balance, and audio delay. Each of these 5 settings can
be changed per extracted audio port.
NOTE: The balanced 5pin and Toslink ports are mirrored and always downmixed to 2CH audio.
4. You can use the slider or text box to change the volume (settings are 0-100).
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5. To ch ange the EQ settings of that port, click on the emblem to the right of the volume slider. This will bring up the
Audio Configuration Page. Here you can choose from 8 diqerent EQ settings, change the Left / Right balance, and
set the audio delay.
6. Delay (eight settings in 90 millisecond increments)
None (default), 90, 180, 270, 360, 450, 540, and 630.
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WebUI: Video Matrix
Use this page to route the video INPUTS and OUTPUTS.
· Click on the INPUT number to select (example below shows IN 1)
· With the INPUT selected simply click on the OUTPUT you want to send that source to.
· Note: If you rename the INPUTS/OUTPUTS using the I/O Config page they will display here.
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WebUI: Audio Matrix
Use this page to route the extracted audio.
NOTE: The extracted audio ports can only be manually changed (matrixed) when in Matrix Mode. If the extracted
audio is set to Bind to Input (default) or Bind to Output then this tab will not be visible, example below. See Page 14
“Advanced Setup: WebUI Extracted Audio Output Settings” for more info.
· Click on the INPUT number to select (example below shows IN 1 - Apple TV)
· With the INPUT selected simply click on the OUTPUT you want to send that audio too.
· Note: If you rename the INPUTS/OUTPUTS using the I/O Config page they will display here.
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WebUI: I/O Config - Input Settings
Input Settings Label - Use this to give a name/alias to your inputs (Apple TV, Cable Box, Roku, etc). Note: There
is a 15-character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI
(for instance the Video Matrix tab).
O; On
Input Settings Enable switch - Use this enable/disable switch to turn the corresponding Input port on or oq.
The default setting is enabled (green) by default.
Disabled Enabled
Input Settings EDID - Use these four dropdowns to select your preferred EDID. The available combinations are
as follows.
8. HDCP Mode – This setting can be toggled the enable/ disable the request of HDCP on Inputs.
· Enabled – While this setting is enabled the HDMI input requests HDCP from the source
· Disabled - While this setting is disabled the HDMI input doesn’t request HDCP from the source
9. PoE Mode – Switch this setting to FORCE if your HDBaseT Transmitters are having issues connecting.
· Auto – The HDBT input auto negotiates the PoE.
· Force – The HDBT Input sends out constant PoE for increased stability with 3
rd
part HDBT units.
NOTE: If you select USER1 EDID, then drop-downs change to allow you to select from and output to copy from.
You can select any of the 2 HDMI outputs, or any of the 2 HDBaseT outputs, then click the COPY button (this
replaces the Apply button). This will save that outputs EDID to the USER1 slot.
Input Settings Signal - The Signal Indicator on the HDMI INPUTS shows the current state of the connection
HDMI source. Green means the HDMI source is detected, red means that the source is not detected. If red verify
that source is powered on and that the HDMI cable is properly connected to the source and to the back of the
matrix.
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WebUI: I/O Config - Output Settings
Output Settings Label - Use this to give a name/alias to your outputs (Living Room, Den, Kitchen, etc).
Note: There is a 15-character limit to this field, the name will replace the default “OUT #” throughout the rest of the
WebUI (for instance the Video Matrix tab).
Output Settings State - This drop-down has 3 settings, just like the input settings you can Enable or disable this
port. In addition, you can also choose Test Pattern to enable a 1080P color bar test pattern on that output.
This is helpful in verifying the signal chain from Matrix to sync (display). To disable the test pattern, change
the state back to Enabled (default).
Output Settings Timing Format - The HDMI/ HDBaseT outputs can scale a signal from 720p50 to 4k60. This
scaling only changes the pixel density, it does not alter color space.
Output Settings Bitstream Audio - This is an enable/disable switch. By default, this will be Enabled/ Green. To
change the setting simply click to switch. Disabled/Red there will be no Audio passed on that HDMI
output.
Disabled Enabled
NOTE: This setting has no eqect on the HDBaseT or Extracted Audio output.
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Video Output AutoSwitch Settings
Output Settings Switch Mode – Use this to change the switch mode from matrix to DA
· Matrix – The outputs switch sources independently
· DA – The outputs 1&2 and 3&4 switch sources simultaneously.
Output Settings Label - Use this to give an alias/name to your extracted audio outputs.
Note: There is a 15-character limit to this field, the name will replace the default “OUT #” throughout the rest of the
WebUI (for instance the Video Matrix tab).
Output Settings AutoSwitch mode – Enabling allows the output to switch to a source input when signal is
received.
Output Settings Priority Status – Enables the Priority path for auto switching
Output Settings Priority Path – Use this setting to change the priority order for auto switching
Output Settings Fallback Input Port – Use this setting to assign a default input for an output to change too
when input signal is disconnected.
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Extracted Audio Output Settings
Audio Mode – This dropdown switches between the three audio binding modes
• BIND TO OUTPUT (extracted audio switches with the video, this is the default mode)
• BIND TO INPUT (extracted audio is fixed to the corresponding input by the same number)
• MATRIX (extracted audio can be routed independently of video to function as a separate audio matrix)
Output Settings Label - Use this to give an alias/name to your extracted audio outputs.
Note: There is a 15-character limit to this field, the name will replace the default “OUT #” throughout the rest of the
WebUI (for instance the Video Matrix tab).
Output Settings Enabled - This is an enable/disable switch. By default, this will be Enabled/Green. To change
the setting simply click to switch. Disabled/Red there will be no Audio passed on that extracted audio port
(both Toslink and balanced 5pin will be muted).
Output Settings Microphone – Enables the extracted audio port to send the microphone audio instead of the
source audio.
Note: This unit does not have audio ducking capabilities
Output Settings Microphone Volume - Here you can use the slider bar to adjust the Microphone port volume
(0~100). You can also use the text box and enter a value (0~100).
Output Settings Volume - Here you can use the slider bar to adjust the extracted port volume (0~100). You can
also use the text box and enter a value (0~100).
Output Settings EQ Settings - To open the EQ S ettings click on the symbol next to the Volume slider.
EQ Drop-down contains 8 settings. The default oq, Classical, Headphone, Hall, Live, Pop, Rock, and Vocal.
Output Settings Balance - Use this slider to adjust the Left/Right balance.
Note: Default is 0 (zero), value can be -10~10
Output Settings Delay (ms) - Audio delay drop-down has eight available settings, these are measured in
milliseconds.
None (default), 90ms, 180ms, 270ms, 360ms, 450ms, 540ms, and 630ms.
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WebUI: System - IP Settings
This area contains relevant network information about the AC-CX-84.
Host Name - Devices name on the network. This field is
automatically filled with Model Name by default.
Model Name - Displays the AVPro Edge Model/Part number.
Serial Number - Displays the Serial Number of the matrix.
MAC Address - Displays the devices MAC Address.
IP assignment - This drop-down has two options.
1. Manual
2. Automatic (DHCP)
Default out of the box will be set to Automatic (DHCP), the IP Address, Subnet Mask, Gateway, Primary DNS, and
Secondary DNS will be assigned by your network controller. If you select Manual, you can use the text fields to
enter your own Network settings. Once all fields have been filled out, click the green Apply Button to set. A prompt
will appear to confirm the change, click OK to confirm.
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WebUI: System - Telnet Settings
This area contains relevant Telnet settings for the AC-CX-84. There are two fields that can be changed, Enable
Disable switch and Port Number.
• Enable - This switch has two options, Green/Enabled (Default) and
Red/Disabled.
• Port - This field is used to change the Telnet Port of the AC-CX-84. You
can use the text filed to enter a number or use the Up/Down
arrow buttons to increase/decrease the number.
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WebUI: System - Admin Web Interface
This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will be three
fields that appear, Username, Password, and Confirm Password.
Default Username - admin
Default Password - admin
Once the desired Username and Password has been entered, click
the green APPLY button to set.
With the Admin Web Interface enabled, the only menu that will be accessible using the WebUI will be the Matrix
tab. The rest of the settings will require the admin log in to access.
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WebUI: System - User Web Interface
This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will be three
fields that appear, Username, Password, and Confirm Password.
NOTE: The Admin Web Interface must first be Enabled and setup before this field will be available to change.
Default Username - user
Default Password - user123
Once the desired Username and Password has been entered, click the
green APPLY button to set.
Note: The webpage will reload to the Log In page.
With both Admin and User Web Interfaces enabled, no menus will be
accessible using the WebUI without first logging in (see image below).
Logging in with the User credentials, the only menu that will be accessible will be the Matrix tab. The rest of the
settings will require the admin user to log in (see page 24).
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WebUI: System - Cloud Services
By enabling Cloud Services your device will have the ability to connect to firmware servers for over-the-air (OTA)
updates and enable third-party remote management services. If Cloud Services are disabled, your device will opt-
out of any previously enabled services and will not be able to access OTA updates.
Before you can enable the cloud services you must first agree to the “Privacy Policy” and “Terms of Use”.
You can view these documents by clicking on Privacy Policy or Terms of Use links, this will open up a PDF copy of
that document in a new tab.
With the Cloud Services enabled you can use the System tab to check for new Firmware OTA (over the air).
This will check the firmware versions currently loaded on the AC-CX-84 and compare them to the latest available.
If it is up to date, you will see a prompt stating “No update available!” click CLOSE to exit.
If an update is available, the following prompt will show. Simply click the UPDATE button to load.
NOTE: When loading firmware (depending on the firmware files that are being updated) some settings will revert to
Factory Defaults. Take note of the I/O Config tab. Settings like the INPUT/OUTPUT labels, EDID Settings, Video
Scaling, Audio Settings, etc. as they will have to be re-applied after the firmware updates are completed.
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WebUI: System - Firmware Update
If an update is available a file will automatically be selected, simply click the UPLOAD button to load the firmware
files to the Matrix.
Once the firmware file has been uploaded, it will display all containing firmware files. Here you can select
individual firmware files to load or simply leave all files/options selected. If the version is currently installed not
newer, then that update will be skipped automatically.
Once the progress bar hits 100% click the CLOSE button, the firmware upgrade process is complete.
Now you will want to go back and re-apply settings like INPUT/OUTPUT Labels, applied EDIDs, Video Scaler
Settings, Audio Settings, etc.
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WebUI: System - Hardware
Fan Speed – This adjusts the AC-CX-84’s internal fan speeds.
LCD Timeout - This adjusts the time the front panel display will stay lit up when a button is pressed.
There are four settings available
1. Always on (Default)
2. 15 Seconds
3. 30 Seconds
4. 45 Seconds
Keypad Lock - Enable or Disable (default) the front panel Keypad Lock.
MCU/Version - Lists the current Firmware Versions
UPDATE FIRMWARE -Check/upload firmware.
FACTORY RESET - Restores matrix to Factory Defaults
REBOOT - Reboots the AC-CX-84
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WebUI: Diagnostics - HDBT IN
Input Settings Label - Use this to give a name/alias to your inputs (Apple TV, Cable Box, Roku, etc). Note: There
is a 15-character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI (for
instance the Video Matrix tab).
O3 On
Input Settings Enable switch - Use this enable/disable switch to turn the corresponding Input port on or oq.
The default setting is enabled (green) by default.
Disabled Enabled
Connection Reset - Use this button to perform a reset of the HDMI Input connection.
Input Settings EDID - Use these four dropdowns to select your preferred EDID. The available combinations are
as follows.
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On the left, you will see the current applied EDID information. In the example above, you will see a canned 1080P -
No 3D - SDR - 2CH EDID applied to IN 1. Any EDID change once applied will be displayed here.
Signal Info shows the connected source’s current output information. This includes
· Timing
· Color Space
· Video Type
· HDCP Version
· TMDS Bandwidth
· HDR Metadata
· Audio Sampling Frequency
· Audio Sampling Size
· Audio Channels
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WebUI: Diagnostics - HDMI IN
Input Settings Label - Use this to give a name/alias to your inputs (Apple TV, Cable Box, Roku, etc). Note: There
is a 15-character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI (for
instance the Video Matrix tab).
O3 On
Input Settings Enable switch - Use this enable/disable switch to turn the corresponding Input port on or oq.
The default setting is enabled (green) by default.
Disabled Enabled
Connection Reset - Use this button to perform a reset of the HDMI Input connection.
Input Settings EDID - Use these four dropdowns to select your preferred EDID. The available combinations are
as follows.
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On the left, you will see the current applied EDID information. In the example above, you will see a canned 1080P -
No 3D - SDR - 2CH EDID applied to IN 1. Any EDID change once applied will be displayed here.
Signal Info shows the connected source’s current output information. This includes
· Timing
· Color Space
· Video Type
· HDCP Version
· TMDS Bandwidth
· HDR Metadata
· Audio Sampling Frequency
· Audio Sampling Size
· Audio Channels
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WebUI: Diagnostics - HDBT OUT
HDBaseT Output Label, State, and Connection Reset.
Connected Device EDID shows the connected sync’s preferred EDID information and current state.
This includes a REFRESH button and the following EDID information:
· Manufacturer
· Monitor Name
· Sink Device Type
· Preferred Timing
· Supported Audio Formats
· 3d Support
· Deep Color Support Signal Info
· Signal Present Indicator Light (green - PRESENT / red – NOT present)
· Source Input
· RS232 Baudrate: Drop-down for changing RS232 Baudrate
· Data – Send RS232 over HDBaseT line to HDBaseT Receiver (Rx)
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HDBaseT Info
· Link Status Indicator Light (green - PRESENT / red – NOT present)
· Cable Length - In Meters (<20 indicates the cable is Less than 20 Meters)
· MSE Error Report – Shows error rate (in decibels) for each pair of wires
· Max Error Report – Shows Max error for each pair of wires
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WebUI: Diagnostics - HDMI OUT
HDMI Output Label, State, and Connection Reset.
Connected Device EDID shows the connected sync’s preferred EDID information and current state.
This includes
· Manufacturer
· Monitor Name
· Sink Device Type
· Preferred Timing
· Supported Audio Formats
· 3d Support
· Deep Color Support
· Signal Present
· Source Input
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WebUI: Console
There is a built in Command Console
Using the command API (command list) you can send device specific commands or use as a live monitor while
sending commands from a control system (helpful in troubleshooting).
Example
1. Click in the white box and type
a. GET STA
Click the green arrow or hit ENTER/RETURN on
your keyboard
The command response will be shown in the
field below.
Example - “GET STA”
Get status
Example - “H”
Help command
Returns all Available Commands
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EXPORT LOG - Button
This button will generate a text file containing the console in formation in
your web browsers download folder.
CLEAR CONSOLE - Button
This button will clear the current console session.
Front Panel: Switching Control
The AC-CX-84 can be switched from the front panel by pressing the desired OUTPUT button first, then the desired
INPUT button:
1.Press the desired OUTPUT button (1 & 3 are HDBT, 2 & 4 are HDMI).
2.That output button you pressed will be illuminated along with all the input buttons 3. Press the desired INPUT
button to set the selection.
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Front Panel: EDID Setup
This matrix has 30 factory defined EDID settings. It also has 3 user defined EDID memories. The user EDID
memories are independent of each input and can be set diqerently. The user defined EDID can be uploaded using
the free PC Control software or RS-232. In addition, you can choose to read the EDID from the desired output and
the captured EDID will automatically store and overwrite the EDID in “USER EDID 1” and will be applied to the
selected source.
By default, the matrix is set to a 1080P EDID, this is to maximize plug and play capability. When using 4K sources,
you will want to define a 4K EDID on each input (or read from the display).
To Ch ange the EDI D set ting:
1. Press and hold (for 3 seconds) the INPUT you want to change.
2. The “UP” and “DOWN” buttons will illuminate, and the LCD will show the active EDID.
3. Toggle through the EDID opt ions by pressi ng UP or DO WN repeate dly.
4. To set, press the same “ INPUT” button you had sele cted to apply the EDID (this will still be illuminated).
These are the pre-defined EDID settings that you can toggle through:
*You may also copy EDID from any output and apply to any input, simply select “Copy EDID from Output x” (x=1-4).
This will copy the EDID from the display attached and store it into “User EDID 1” and apply it to the input you have
selected.
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Front Panel Control - Scaling
The AC-CX-84 has scalers built into every output. The HDbaseT Ports can be DOWNSCALED, and the HDMI Ports
can be UPSCALED. The scalers are set on the OUTPUT side of the switch, and each can have separate settings.
· HD-4K (Scales 1080P to 2160P - On HDMI Port Only)
· BYPASS (There will be no scaling set)
· 4K-HD (Scales 2160P to 1080P - On HDBT Port Only)
· ICT Mode (Enables ICT Compression mode on HDBT Port) - DEFAULT
NOTE: When using a non-ICT receiver, the unit automatically applies HDBT-C mode when ICT mode is selected,
which reduces 10-18Gbps content to 9Gbps for legacy infrastructures. This mode maintains 4K resolution but
removes HDR.
To Ch ange the scaler se ttings
1. Press and hold the desired OUTPUT number which you want to change the scaling setting on.
2. NOTE: The OUTPUT you selected and the SETTINGS buttons on the right will be lit up.
3. Press the desired scaling button (HD-4k, BYPASS, 4k-HD, or ICT).
4. The current setting will be indicated on the LCD screen.
5. Press the same OUTPUT button to set. You can also wait, after 5 seconds of inactivity the matrix will exit and
keep any changes made.
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Audio Control: Audio Delay
The AC-CX-84 has an Audio Delay feature built-in. Audio Delay is set on the extracted audio OUTPUT (Digital and
Analog) of the switch, and each can have separate settings.
The Audio Delay has 4 controls:
• UP (Increase Delay)
• DOWN (Decrease Delay)
• MUTE (The audio will be muted)
• BYPASS (There will be no delay set)
*Delay settings are in increments of 90 milliseconds.
Settings are BYPASS (default), 90MS, 180MS, 270MS, 360MS, 450MS, 540MS, and 630MS
To C hange:
1. Press and hold the desired OUTPUT number which you want to delay the audio.
2. NOTE: The OUTPUT you selected and the SETTINGS buttons on the right will be lit up.
3. Press UP, DOWN, MUTE of BYPASS to change the delay.
4. The current setting will be indicated on the LCD screen.
5. Press the same OUTPUT button to set. You can also wait, after 5 seconds of inactivity the matrix will exit and
keep any changes made.
Audio Control: Audio Binding
The AC-CX-84 has 3 settings for the Extracted Audio.
• BIND TO OUTPUT (extracted audio switches with the video, this is the default mode)
• BIND TO INPUT (extracted audio is fixed to the corresponding input by the same number)
• MATRIX (extracted audio can be routed independently of video to function as a separate audio matix)
To C hange:
1. Press and hold (3 sec) the BYPASS button by the Audio Delay settings (top far right button).
2. NOTE: The UP/DOWN/BYPASS buttons will now be lit up, current setting displayed on screen
3. Use the UP and DOWN buttons to change to the desired option
4. Press the BYPASS button again to set.
5. NOTE: Will automatically exit out of matrix mode after 10 seconds of inactivity. If you do not press the
BYPASS button to set, after exiting the menu any selection/changes made will be lost.
6. Press the BYPASS button once more to exit.
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Audio Control: Audio Switching
The Extracted Audio ports can be independently controlled while in MATRIX Mode.
To C ontrol:
1. Press and hold (3 sec) the BYPASS button by the Audio Delay settings (top far right button).
2. NOTE: The UP/DOWN/BYPASS buttons will now be lit up, current setting displayed on screen.
3. Make sure the screen says “Matrix” then press the BYPASS button again to enter the AUDIO MATRIX.
4. NOTE: If correct, only the BYPASS button will be lit up.
5. Press the desired extracted audio OUTPUT you want to set.
6. Press the INPUT for the desired audio source you want to route to the previous OUTPUT selection.
7. Once set, press the BYPASS button again to exit the audio matrix mode.
8. NOTE: Will automatically exit out of matrix mode after 10 seconds of inactivity. Any selection/ changes
made will stay as they are set once the INPUT/OUTPUT buttons are pressed.
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Audio Input: Line In/Microphone
The audio input port can be enabled and disabled by using the following command.
SET OUTx EXA MIC EN/DIS : Set Ex-Audio Microphone Output Enable/Disable{x=[0~4](0=ALL)}
Example #1 - SET OUT1 EXA MIC EN
In the example below, the audio from the microphone will be output on extracted audio #1 (green). Extracted audio
ports 2-4 have audio routed from the source (blue).
Example #2 - SET OUT0 EXA MIC EN (0=All)
Example below, the audio from the microphone will be output on all 4 extracted audio ports (green).
The Extracted Audio ports can be independently controlled while in MATRIX Mode.
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RS232 Configuration:
The AC-CX-84 has two distinct RS232 Ports.
1. HDBT - This is for transmitting RS232 signals from the
Matrix to the remote HDBaseT Receiver
2. MATRIX - This is for sending signals to the AC-CX-84 Matrix
to control the device. An example is shown on the next page.
The complete command list is on page after that.
ISP / CONTROL
This ConferX switch can also be controlled using a computer and a USB-C cable, using the USB-C Port on the front
of the device.
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RS232 and TCP/IP Commands:
The Matrix can be controlled with either RS-232 or TCP/IP commands. Certain switching
or format configurations can only be done using these commands. We recommend using
either the MyUART (RS-232 - free) or Hercules (TCP/IP - free) apps as they are very easy to
use for sending commands to the machine.
For TCP/IP control commands use Telnet Port 23.
For RS-232, use a null modem serial cable adapter and set the serial communications to:
57600,n,8,1 (baud: 57600, no parity, 8 data bits and 1 stop bit) with no handshaking.
Please add a return (Enter key) after each command when using direct commands. The unified command list
(ASCII) is listed on pages 14 and 15. You may also send “H” for HELP, this will return the entire command list.
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Command Example: DHCP Setting the IP Address
1. Connect your computer to one of the control ports (Micro USB/3pin Terminal)
2. Open up MyUart and verify the correct settings
3. Baudrate: 57600, no parity, 8 data bits and 1 stop bit) with no handshaking.
4. On MyUart click Search Port>> (you will see a red indicator once connected)
5. You can verify the COM port by using Windows Device Manger. Both USB and 3pin connections should
show up as a COM#.
6. Send “GET DHCP” with a carriage return (no “ “ and hit Enter/Return on keyboard).
7. Default is OFF so the return message should be “DHCP 0” (0=Oq, 1=On)
8. Send “SET DHCP 1”, the return message should read “DHCP 1”
9. This will also return the current IP Settings. If there is no connection it will reply with the Default Settings.
10. You can now connect to the WebUI by typing in the HIP address into a web browser. There you can alter
the IP address of the Matrix to one of your choosing.
11. You can also set the address of the matrix by sending the following command
12. “SET HIP xxx.xxx.xxx.xxx” (SET HIP 192.168.1.143)
13. Once configured it is recommended to turn DHCP back oq so the settings are set to Static and will not
change (this can also be done from the WebUI).
14. “SET DHCP 0”
15. You can verify the settings by getting the status of the matrix
16. “GET STA”
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Command List
Command
Action
H
Help
STA
Show Global System Status
SET RST
Reset to Factory Defaults
SET RBT
System Reset to Reboot
SET LAN RBT
SET LAN MCU Reset to Reboot
SET ADDR xx
Set System Address to xx {xx=[00~99](00=Single)}
SET BAUDR x
Set System BaudRate to x{x=[0~5](0=9600,1=14400,2=19200,3=38400,4=57600,5=115200)}
SET LCD ON Tx
Set LCD Remain On Time{x=[0~3](0=Always ON,1=15,2=30,3=60Sec)}
SET KEY LOCK ON/OFF
Set Key Lock On/O^
SET FAN SPEED x
Set Fan Speed{x=[0~3]}
GET ADDR
Get System Address
GET STA
Get System System Status
GET BAUDR
Get System BaudRate
GET INx SIG STA
Get Input x Signal Status{x=[0~8](0=ALL)}
GET OUTx SIG STA
Get Output x Signal Status{x=[0~4](0=ALL)}
GET OUTx HP HPD
Get HDMI Output x HPD Status{x=[0,2,4](0=ALL)}
GET OUTx TP HPD
Get HDBT Output x HPD Status{x=[0,1,3](0=ALL)}
GET INx VID FMT INF
Get Input x Video Format Info{x=[0~8](0=ALL)}
GET LCD ON T
Get LCD Remain On Time
GET KEY LOCK
Get Key Lock Status
GET FAN SPEED
Get Fan Speed Value
Output Setup Commands: (Note:output number(x)=HDMI[2,4],HDBT(1,3)
SET OUTx VS INy
Set Output x To Input y{x=[0~4](0=ALL), y=[1~8]}
SET OUTx HP SGM EN/DIS
Set HDMI Output Signal Generator Enable/Disable{x=[0,2,4](0=ALL)}
SET OUTx TP SGM EN/DIS
Set HDBT Output Signal Generator Enable/Disable{x=[0,1,3](0=ALL)}
SET OUTx VFMTy
Set Output x Video Timing Format y
{x=[0-4](0=All), y=[1-17] (1=AUTO, 2=1280x720p50, 3=1280x720p60, 4=1920x1080p29.97
5=1920x1080p30, 6=1920x1080p50, 7=1920x1080p59.94, 8=1920x1080p60
9=1920x1200p60, 10=2560x1080p50, 11=2560x1080p60, 12=3840x1080p60
13=3840x2160p29.97, 14=3840x2160p30, 15=3840x2160p50, 16=3840x2160p59.94
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17=3840x2160p60)}
SET OUTx APR MODEy
Set Output x Aspect Ratio Mode y {x=[0-4](0=All), y=[0-1](0=Match Aspect Ratio, 1=Stretch)}
SET OUTx HP HA MUTE ON/OFF
Set HDMI Output x Audio Mute ON/OFF{x=[0,2,4](0=ALL)
SET OUTx TP HA MUTE ON/OFF
Set HDBT Output x Audio Mute ON/OFF{x=[0,1,3](0=ALL)
SET SWITCH MODEx
Set Switch Mode To Single Switch or Double Switch {x=[0~1],0-Single Switch ,1-Double Switch}
SET OUTx EXA MIC LEVy
Set Ex-Audio Microphone Output x Volume level of Microphone{x=[0~1](0=ALL),y=[0~100}
SET OUTx EXA MIC EN/DIS
Set Ex-Audio Microphone Output Enable/Disable{x=[0~4](0=ALL)}
SET OUTx OUA MIC EN/DIS
Set Out-Array Microphone Output Enable/Disable{x=[0~4](0=ALL)}
SET OUTx EXA EN/DIS
Set Ex-Audio Output Enable/Disable{x=[0-4](0=ALL)}
SET OUTx EXADL PHy
Set Ex-Audio Delay{x=[0-4](0=ALL), y=[0~7](0=Bypass,1~7=90,180,270,360,450,540,630MS)}
SET EXAMX MODEx
Set Ex-Audio Matrix Mode{x=[0~2](0=Bind To Output,1=Bind To Input,2=Matrix}
SET OUTx AS INy
Set Ex-Audio Output x To Input y{x=[0-4](0=ALL), y=[1~8,9](9=LAN Audio Input)}}
SET OUTx EXAUD LEVy
Set Output x EQ-Audio Volume Levely{x=[0-4](0=all),y=[0~100]}
SET OUTx EXA LVLy
Set Output x Ex-Audio(Balanced) Left Volume Levely{x=[0-4](0=ALL),y=[0~10]}
SET OUTx EXA RVLy
Set Output x Ex-Audio(Balanced) Right Volume Levely{x=[0-4](0=ALL),y=[0~10]}
SET OUTx EXEQ MODEy
Set Output x EX-Audio Volume EQ Mode y {x=0-4, y=[0~7]} y=[0-OFF],[1-Classical],[2-
Headphone],[3-Hall],[4-Live],[5-Pop],[6-Rock],[7-Vocal]
SET OUTx HP STREAM ON/OFF
Set HDMI OUT x STREAM ON/OFF {x=0,2,4}
SET OUTx TP STREAM ON/OFF
Set HDBT OUT x STREAM ON/OFF {x=0,1,3}
SET OUTx HDMI STREAM MODEy
Set Output x Stream Mode {x=0,2,4, y[0~1](0=Always On,1=Follow Input Signal)}
SET OUTx TP POE y
Set Output x POE Mode {x=0,1,3, y=0~1}
GET OUTx VS
Get Output x Video Route {x=0-4}
GET OUTx VFMT
Get Output x Video Timing Format {x=0-4}
GET OUTx APR MODE
Get Output x Aspect Ratio Mode {x=0-4}
GET OUTx HP HA MUTE
Get HDMI Output x Audio Mute Status {x=0,2,4}
GET OUTx TP HA MUTE
Get HDBT Output x Audio Mute Status {x=0,1,3}
GET OUTx HP SGM
Get HDMI Output Signal Generator Enable/Disable Status {x=0,2,4}
GET OUTx TP SGM
Get HDBT Output Signal Generator Enable/Disable Status {x=0,1,3}
GET OUTx EXA
Get Ex-Audio Output Enable/Disable Status {x=0-4}
GET OUTx EXADL PH
Get Ex-Audio Output Delay Status {x=0-4}
GET OUTx EXA MIC LEV
Get Ex-Audio Microphone Output x Volume level Status {x=0~1, y=[0~100]}
GET OUTx EXA MIC
Get Ex-Audio Microphone Output Enable/Disable Status {x=0~4}
GET OUTx OUA MIC
Get Out-Array Microphone Output Enable/Disable Status {x=0~4}
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GET EXAMX MODE
Get Ex-Audio Matrix Mode
GET OUTx AS IN
Get Output x Ex-Audio Route {x=0-4}
GET OUTx EXAUD LEV
Get Output x EQ-Audio Volume Level {x=0-4}
GET OUTx EXA LVL
Get Output x Ex-Audio (Balanced) Left Volume Level {x=0-4}
GET OUTx EXA RVL
Get Output x Ex-Audio (Balanced) Right Volume Level {x=0-4}
GET OUTx EXEQ MODE
Get Output x EX-Audio Volume EQ Mode Status {x=0-4}
GET SWITCH MODE
Get Switch Mode Status
GET OUTx HP STREAM
Get HDMI Output x Stream ON/OFF Status {x=0,2,4}
GET OUTx TP STREAM
Get HDBT Output x Stream ON/OFF Status {x=0,1,3}
GET OUTx HDMI STREAM MODE
Get Output x Stream Mode {x=0,2,4}
GET OUTx TP POE
Get Output x POE Mode {x=0,1,3}
GET OUTx HP EDID DATA
Get HDMI Output x EDID DATA {x=[2,4]}
GET OUTx TP EDID DATA
Get HDBT Output x EDID DATA {x=[1,3]}
Input Setup Commands:(Note:input number(x)=HDMI(x),x=[1-8])
SET INx EDID y
Set Input x EDID{x=[0~8](0=ALL), y=[0~32]}
0:1080P_2CH
1:1080P_6CH
2:1080P_8CH
3:1080P_3D_2CH
4:1080P_3D_6CH
5:1080P_3D_8CH
6:4K30HZ_3D_2CH
7:4K30HZ_3D_6CH
8:4K30HZ_3D_8CH
9:4K60HzY420_3D_2CH
10:4K60HzY420_3D_6CH
11:4K60HzY420_3D_8CH
12:4K60HZ_3D_2CH
13:4K60HZ_3D_6CH
14:4K60HZ_3D_8CH
15:1080P_2CH_HDR
16:1080P_6CH_HDR
17:1080P_8CH_HDR
18:1080P_3D_2CH_HDR
19:1080P_3D_6CH_HDR
20:1080P_3D_8CH_HDR
21:4K30HZ_3D_2CH_HDR
22:4K30HZ_3D_6CH_HDR
23:4K30HZ_3D_8CH_HDR
24:4K60HzY420_3D_2CH_HDR
25:4K60HzY420_3D_6CH_HDR
26:4K60HzY420_3D_8CH_HDR
27:4K60HZ_3D_2CH_HDR
28:4K60HZ_3D_6CH_HDR
29:4K60HZ_3D_8CH_HDR
30:USER1_EDID
31:USER2_EDID
32:USER3_EDID
SET INx EDID CY OUTy HP
Copy HDMI Output y EDID to Input x (USER1 BUF) {x=0~8, y=[2,4]}
SET INx EDID CY OUTy TP
Copy HDBT Output y EDID to Input x (USER1 BUF) {x=0~8, y=[1,3]}
SET INx Uy EDID CY OUTz HP
Copy HDMI Output z EDID to User y Bu^er of Input x {x=0~8, y=[1-3], z=[2,4]}
SET INx Uy EDID CY OUTz TP
Copy HDBT Output z EDID to User y Bu^er of Input x {x=0~8, y=[1-3], z=[1,3]}
SET INx EDID Uy DATAz
Write EDID to User y Bu^er of Input x {x=0~8, y=[1-3], z=[EDID Data]}
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SET INx TMDS ON/OFF
Set Input x Port TMDS Status ON/OFF {x=0~8}
SET INx TP POE y
Set INx POE Mode {x=0~2, y=0~1}
SET INx PW ON/OFF
Set Input x Port Power Status ON/OFF {x=0,3~8}
GET INx EDID
Get Input x EDID Index {x=0~8}
GET INx EDID y DATA
Get Input x EDID y Data {x=[18], y=[032]}
GET INx TMDS
Get Input x Port TMDS Status {x=0~8}
GET INx TP POE
Get INx POE Mode {x=0~2}
GET INx PW
Get Input x Port Power Status {x=0,3~8}
Auto Mode Settings
SET HDx AUTO EN/DIS
Set HDMI Output x to Auto Mode Enable or Disable {x=0~4}
SET OUTx PIN y
Set Output x Auto Switch Mode Priority Enable/Disable {x=0~4, y=[0-DIS,1-EN]}
SET OUTx PIN PTH yy
Set Output x Auto Switch Mode Priority Path {yy=y1.y2.y3.y4.y5.y6.y7.y8} {x=0~4,
y1.y2.y3.y4.y5.y6.y7.y8=[1-8]}
SET OUTx AFB INy
Set Output x Auto-Switch Fallback Input Port y {x=0~4, y=[0-8](0=Invalid Port)}
GET HDx AUTO
Get HDMI Output x Auto Status {x=0~4}
GET OUTx PIN
Get Output x Auto Switch Mode Priority Status {x=0~4}
GET OUTx PIN PTH
Get Output x Auto Switch Mode Priority Path {x=0~4}
GET OUTx AFB IN
Get Output x Auto-Switch Fallback Input Port Status {x=0~4}
Network Setup Command: ( xxx=[000-255], zzzz=[0001~9999]
SET RIP xxx.xxx.xxx.xxx
Set Route IP Address to xxx.xxx.xxx.xxx
SET HIP xxx.xxx.xxx.xxx
Set Host IP Address to xxx.xxx.xxx.xxx
SET NMK xxx.xxx.xxx.xxx
Set Net Mask to xxx.xxx.xxx.xxx
SET TIP zzzz
Set TCP/IP Port to zzzz
SET DHCP y
Set DHCP {y=0~1}
GET RIP
Get Route IP Address
GET HIP
Get Host IP Address
GET NMK
Get Net Mask
GET TIP
Get TCP/IP Port
GET DHCP
Get DHCP Status
GET MAC
Get MAC Address
RS232 Route Setup Command:
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SET RS CHy MUX zz
Set the RS232 MUX {y=[1,11], x1~x2=[0-1] (0=Disable, 1=Enable)}; {y=[1] (Local RS232 Bypass to
HDBT Out), y=[11] (Local RS232 Bypass to HDBT In)}
SET OUT RSBV zz
Set HDBT Out x1~x2 RS232 Bypass Baud Rate to Value [0-5] (0=9600, 1=14400, 2=19200,
3=38400, 4=57600, 5=115200)
SET IN RSBV zz
Set HDBT In x1~x2 RS232 Bypass Baud Rate to Value [0-5] (0=9600, 1=14400, 2=19200, 3=38400,
4=57600, 5=115200)
SET RS PTH OUTx LENy BRz
Set RS232 Pass Through to Output x {x=[0,1,3], y=[1800], z=[05,9] (0=9600, 1=14400, 2=19200,
3=38400, 4=57600, 5=115200, 9=Reserved)}
SET RS PTH INx LENy BRz
Set RS232 Pass Through to Input x {x=[0,1,2], y=[1800], z=[05,9] (0=9600, 1=14400, 2=19200,
3=38400, 4=57600, 5=115200, 9=Reserved)}
SET RSBV DATA MODE x
Set HDBaseT RS232 RX Response Data Type x {x=[1-2] (1=Base64, 2=ASCII/HEX)}
GET RS CHx MUX
Get the RS232 MUX Status {x=[1,11]}
GET OUT RSBV
Get HDBT Out x1~x2 RS232 Bypass Baud Rate Status
GET IN RSBV
Get HDBT In x1~x2 RS232 Bypass Baud Rate Status
GET RSBV DATA MODE
Get HDBaseT RS232 RX Response Data Type Status
IR Code Setup Command:
SET IR SYS xx.yy
Set IR Custom Code {xx=[00-FFH], yy=[00-FFH]}
SET IR OUTx INy CODE zz
Set IR Data Code {x=[1~4], y=[1~8], zz=[00-FFH]}
SET IR SWMD x
Set IR Switch Mode x {x=[0-1], 0=Left or Right Switch, 1=Output Select the Input}
GET IR SYS
Get IR Custom Code
GET IR OUTx INy CODE
Get IR Data Code {x=[1~4], y=[1~8]}
GET IR SWMD
Get IR Switch Mode Status
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IR Configuration
IR Mode Slide Switch: (On Back) This is used to select a preferred IR Mode - There are two modes:
• IR-EYE - The IR Input will be configured to operate with an IR Receiver Eye.
• IR PASS - The IR Input will be configured to safely operate with a direct connection from a control system
using a mono or stereo 3.5mm cable. It’s protected @ 3v-20v. Default mode is IR-EYE.
**NOTE: There are 4 HDBaseT ports, IR Extensions 1 and 2 correspond to HDBaseT INPUT 1 and INPUT2. IR
Extensions 3 and 4 correspond to HDBaseT OUTPUTS 1 and 3.
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The IR OUT port sends IR signals out of an IR Emitter (Pictured below) that originate at the HDBaseT Receiver OR
HDBaseT Transmitter
IR Sensor
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Audio Output Logic and Cable Prep:
You can extract audio from toslink or balance 2CH Audio. Audio outputs are an un-decoded output. This means
that what goes in, is what goes out.
2CH Balanced Audio Port - Supports 2CH PCM audio only, which is ideal for 2 Channel systems and zoned audio
systems.
Toslink Audio Por t - Supports PCM, LPCM (up to 7CH), Dolby Digital, Dolby Digital Plus, DTS, DTS-HD, DTS Master
Audio, which is ideal for multi-channel audio systems and older AVR’s that do not support 18Gbps.
Need to down-mix for combination, uncompressed and 2CH systems? Check out the AC-ADM-AUHD and AC-
ADM-COTO.
You can use balanced analog outputs in a balanced system, but you can also prep a cable as shown below to
convert to a traditional 2CH unbalanced (L/R) system.
You can also purchase pre-made cables (AC-CABLE-5PIN-2CH)
NOTE: Make sure the ground is always connected
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Audio Wiring Diagram:
Microphone IN and Cable Prep:
There are 3 settings for the Microphone/Line Input they are
1. LINE IN - Balance Mono Analog Audio Input (use + and Ground )
a. VPP should be less than 2 Volts
2. MIC - Select this for non-powered or Dynamic microphones.
3. 48V - This is for Microphones that require Phantom Power.
©COPYRIGHT AVPRO GLOBAL HOLDINGS 2024 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
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Troubleshooting
1. Verify Power - Ensure the Power cord is properly seated and connected to good outlet.
The front panel display and buttons will light up when pressed, and during power up.
2. Verify Connections - Check that all cables are fully seated.
3. HDBaseT Transmitters not powering from the Matrix. Try
changing the POE setting from AUTO to Forced, by
using the POE drop downs under the input settings on the I/O
Config tab.
4.Receivers not powering from the Matrix, try changing the
POE setting from AUTO to Forced
“SET OUT0 TP POE 1” - This will change the two
HDBaseT Outputs to Forced (0=All).
5. Not passing video, this may be an EDID issue. Out of
the box the default is 1080P 2CH.
Try a canned EDID or copy the connected displays EDID
6. IR Issues - Verify correct connections
7. Visibly flashing Emitters may not function properly, try
the IR Cables that come in the box if you are
experiencing issues
8. Audio Issues
9. Verify Source is set to output 8ch if using TOSLINK
10. Note: This unit does NOT Down-Mix, for 2Ch port to function source must be set to 2Ch.
11. Still having issues, contact us
Support Direct - +1-605-977-3477
All inquiries - 1-605-274-6055
Submit a support request ticket - https://support.avproedge.com/hc/en-us/requests/new
©COPYRIGHT AVPRO GLOBAL HOLDINGS 2024 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
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Maintenance
To en sure re liab le operation of this product as well as protecting the safety o f any person using or h andling t his
device while powered, please observe the following instructions.
· Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that it has
suqicient power to supply the device it is connected to.
· Do not operate these products outside the specified temperature and humidity range given in the above
specifications.
· Ensure there is adequate ventilation to allow this product to operate eqiciently.
· Repair of the equipment should only be carried out by qualified professionals as these products contain
sensitive components that may be damaged by any mistreatment.
· Only use this product in a dry environment. Do not allow any liquids or harmful chemicals to come into
contact with these products.
· Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Damage Requiring Service
The unit should be serviced by qualified service personnel if:
· The DC power supply cord or AC adaptor has been damaged
· Objects or liquids have gotten into the unit
· The unit has been exposed to rain
· The unit does not operate normally or exhibits a marked change in performance
· The unit has been dropped or the housing damaged
Support
Should you experience any problems while using this product, first, refer to the Troubleshooting section of this
manual before contacting Technical Support. When calling, the following information should be provided:
· Product name and model number
· Product serial number
· Details of the issue and any conditions under which the issue is occurring
· Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
©COPYRIGHT AVPRO GLOBAL HOLDINGS 2024 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
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Warranty
THE BASICS.
AVPro Edge warranties its products that are purchased from all Authorized AVPro Edge Resellers or direct
purchases. Products are guaranteed to be free from manufacturing defects and of sound physical and electronic
condition.
AVPro Edge has developed a warranty that anyone can get behind. We really wanted to take all the “redtape” out of
a warranty and just make is simple. Our 10 YEAR NO BS warranty hinges on 3 elements.
1. If you are having trouble, call us. We will attempt to troubleshoot your issue over the phone.
2. If it’s broke - We’ll replace it in advance on our dime. (We’ll cover return shipping too.) Repair is an option
too, but it’s YOUR call.
3. We know you know what you are doing. We will not make you go through unnecessary steps to
troubleshoot an extender...
COVERAGE DETAILS.
AVPro Edge will replace or repair (at customer choice) the defective product. If the product is out of stock or on
back order it can either be replaced with a comparable product of equal value/feature set (if available) or repair.
Your warranty begins at receipt of product (as confirmed by shipping firm tracking). If tracking information is
unavailable for any reason, the warranty will commence 30 ARO (After Receipt of Order). The coverage continues
for 10 YEARS.
RED TAPE.
AVPro Edge is not responsible for untraceable purchases or those that were made outside of an authorized
channel.
If we conclude that a product or serial number has been tampered with as identified by warranty seal or physical
examination the warranty will be void. Additionally, excessive physical damage (beyond normal wear & tear) the
warranty may be voided or pro-rated based on the extent of the damage as examined by an AVPro Edge
representative.
Damage caused by “acts of God” are not covered. They can include natural disasters, power surges, storms,
earthquakes, tornadoes, sink holes, typhoons, tidal waves, hurricanes, or any other uncontrollable event related to
nature.
Damage caused by incorrect installation will not be covered. Incorrect power supply, inadequate cooling, improper
cabling, inadequate protection, static discharge are examples of this.
Products installed or sold by a third party to AVPro Edge will be serviced by the Authorized AVPro Edge Re-seller.
Accessories (IR Cables, RS-232, Power Supplies, etc…) are not included in the warranty. We will make an
acceptable eqort to source and supply replacements for defective accessories at a discounted rate as needed.
©COPYRIGHT AVPRO GLOBAL HOLDINGS 2024 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
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OBTAINING AN RMA.
Dealers, Re-sellers, and Installers can request an RMA AVPro Edge Tech Support Rep or their Sales Engineer. Or
you may email support@avproedge.com or fill out the general contact form at www.avproedge.com
End users may not request and RMA directly from AVPro Edge and will be referred back to the Dealer, Re-seller or
Installer.
SHIPPING.
For USA (not including Alaska and Hawaii). Shipping is covered on advanced replacements for FedEx Ground
(some expressed exceptions may apply). Defective product return shipping is covered by AVPro Edge using an
emailed return label. Item must be returned within 30 days of receipt of replacement product, after 30 days, the
customer will be billed. Other return shipping methods will not be covered.
For International (and Alaska and Hawaii) return shipping costs will be the responsibility of the returnee. Once the
unit is scanned for return shipping AVPro Edge will ship new unit for replacement.
LEGAL STUFF.
Limitation on Liability
The maximum liability of AVPro Global Holdings LLC under this limited warranty shall not exceed the actual
purchase price paid for the product. AVPro Global Holdings LLC is not responsible for direct, special, incidental or
consequential damages resulting from any breach of warranty or condition, or under any other legal theory to the
maximum extent permitted by law.
Taxes, Duties, VAT, and freight forwarding service charges are not covered or paid for by this warranty.
Obsolescence or incompatibility with newly invented technologies (after manufacture of product) is not covered by
this warranty.
Obsolescence is defined as:
“Peripherals are rendered obsolete when current technology does not support product repair or re-manufacture.
Obsolete products cannot be re-manufactured because advanced technologies supersede original product
manufacturer capabilities. Because of performance, price and functionality issues, product redevelopment is not
an option.”
Discontinued or out of production items will be credited at fair market value towards a current product of equal or
comparable capabilities and cost. Fair market value is determined by AVPro Edge.
Exclusive Remedy
To th e max imum extent pe rmitte d by law, this limite d wa rranty, and the remedies set forth above are excl usive and
in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. To the
maximum extent permitted by law, AVPro Global Holdings LLC specifically disclaims any and all implied
warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If
AVPro Global Holdings LLC cannot lawfully disclaim or exclude implied warranties under applicable law, then all
implied warranties covering this product, including warranties of merchantability and fitness for a particular
purpose, shall apply to this product as provided under applicable law.
This warranty supersedes all other warranties, remedies and conditions, whether oral or written, express or
implied.
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Thank you for choosing AVPro Edge!
Please contact us with any questions, we are
happily at your service!
2222 E 52nd Street North, Sioux Falls, SD 57104
support: 877.886.5112
support@avproedge.com
