Bose 892399 SoundLink Home Bluetooth Speaker User Manual

SOUNDLINK HOME BLUETOOTH® SPEAKER

IMPORTANT SAFETY INSTRUCTIONS

ENG

Please read and keep all safety and use instructions.

Important Safety Instructions

Do not use this apparatus near water.

Clean only with a dry cloth.

Only use aachments/accessories specified by the manufacturer.

Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any

way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the

apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has

been dropped.

WARNINGS/CAUTIONS

This product contains magnetic material. Consult your physician on whether this might aect your

implantable medical device.

• Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted

candles, on or near the product.

• Do NOT make unauthorized alterations to this product.

• Use this product only with an agency- approved LPS power supply that meets local regulatory requirements

(e.g., UL, CSA, VDE, CCC).

• The baery provided with this product may present a risk of fire, explosion or chemical burn if mishandled,

incorrectly replaced or replaced with an incorrect type.

• Do not expose products containing baeries to excessive heat (e.g. from storage in direct sunlight, fire or

the like).

• Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as

in a wall cavity or in an enclosed cabinet.

• Do not place or install near any heat sources, such as fireplaces, radiators, heat registers, stoves or other

apparatus (including amplifiers) that produce heat.

REGULATORY AND LEGAL INFORMATION

ENG

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment o and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving product or antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to

operate this equipment.

This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) This device may not cause harmful interference,

and (2) this device must accept any interference received, including interference that may cause

undesired operation.

This equipment should be installed and operated with a minimum distance of 20 cm between radiator and

your body.

CAN ICES-3(B)/NMB-3(B)

Names and Contents of Toxic or Hazardous Substances or Elements

Toxic or Hazardous Substances and Elements

Part

Name

Lead

(Pb)

Mercury

(Hg)

Cadmi-

(Cd)

Hexava-

lent

(Cr(VI))

Polybromi-

nated

Biphenyl

(PBB)

Polybromi-

nated

diphenyle-

ther

(PBDE)

Dybutyl

phthalate

(DBP)

Diisobutyl

phthalate

(DIBP)

Butyl

benzyl

phthalate

(BBP)

Bis(2-eth-

ylhexyl)

phthalate

(DEHP)

PCBs X O O O O O O O O O

Metal

Parts

X O O O O O O O O O

Plastic

Parts

O O O O O O O O O O

Speakers X O O O O O O O O O

Cables X O O O O O O O O O

This table is prepared in accordance with the provisions of SJ/T 11364.

O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is

below the limit requirement of GB/T 26572.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous

materials used for this part is above the limit requirement of GB/T 26572.

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “4” is 2014

or 2024.

Importers: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang

District, Shanghai 201100

Model: 443696. The CMIIT ID is located on the boom of the speaker.

The Bose Terms of Use apply to this product: worldwide.bose.com/termsofuseworldwide.bose.com/termsofuse

REGULATORY AND LEGAL INFORMATION

ENG

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of

such marks by Bose Corporation is under license.

USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

Bose, the B logo, and SoundLink are trademarks of Bose Corporation. | Bose Corporation Headquarters:

otherwise used without prior wrien permission.

Please complete and retain for your records

The serial number and model number are located on the boom of the speaker.

Serial number: ___________________________________________________________________________

Model number: 443696

Please keep your receipt. Now is a good time to register your Bose product. You can easily do this by going to

worldwide.Bose.com/ProductRegistrationworldwide.Bose.com/ProductRegistration

ENG

LICENSE DISCLOSURES

The following license disclosures apply to certain third-party software packages used as components in

the product.

Package: µGUI - Generic GUI module

This is a free software that is open for education, research and commercial developments under license policy

of following terms. The µGUI module is a free software and there is NO WARRANTY. No restriction on use.

URL: hp://www.embeddedlightning.com/hp://www.embeddedlightning.com/

Package: Zephyr OS

The above is/are subject to the license terms reprinted below:

Apache License

Version 2.0, January 2004

hp://www.apache.org/licenses/hp://www.apache.org/licenses/

TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION

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ownership of such entity.

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“Work” shall mean the work of authorship, whether in Source or Object form, made available under the

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“Contribution” shall mean any work of authorship, including the original version of the Work and any

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ENG

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5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally

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6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks,

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7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the

Work (and each Contributor provides its Contributions) on an “AS IS” BASIS, WITHOUT WARRANTIES

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LICENSE DISCLOSURES

ENG

LICENSE DISCLOSURES

or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect,

special, incidental, or consequential damages of any character arising as a result of this License or out

of the use or inability to use the Work (including but not limited to damages for loss of goodwill, work

stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if

such Contributor has been advised of the possibility of such damages.

9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You

may choose to oer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability

obligations and/or rights consistent with this License. However, in accepting such obligations, You may act

only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if

You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims

asserted against, such Contributor by reason of your accepting any such warranty or additional liability.

Unless required by applicable law or agreed to in writing, software distributed under the License is distributed

on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the

License for the specific language governing permissions and limitations under the License.

ENG

CONTENTS

WHAT’S IN THE BOX

Contents ........................................................................................................................................................ 11

GETTING STARTED

Initial setup .................................................................................................................................................... 12

BLUETOOTH CONNECTIONS

Connect to a device..................................................................................................................................... 14

Reconnect to a device ................................................................................................................................ 15

Reconnect to the most recently-connected devices ................................................................. 15

Reconnect to a dierent device ...................................................................................................... 15

Connect an additional device.................................................................................................................... 15

Switch between two connected devices ................................................................................................ 15

Disconnect a device .................................................................................................................................... 16

Clear the speaker device list ...................................................................................................................... 16

SPEAKER PLACEMENT

Recommendations....................................................................................................................................... 17

SPEAKER CONTROLS

Power on/o .................................................................................................................................................. 18

Auto-o timer...................................................................................................................................... 19

Media playback and volume ...................................................................................................................... 20

Phone calls .................................................................................................................................................... 21

Access voice control .................................................................................................................................... 22

CONTENTS

ENG

BATTERY

Charge the speaker ...................................................................................................................................... 23

Charging time ...................................................................................................................................... 24

Hear the baery level ......................................................................................................................... 24

Baery protection mode ................................................................................................................... 24

STATUS

Power light ..................................................................................................................................................... 25

Bluetooth light .............................................................................................................................................. 26

VOICE PROMPTS

Pre-installed languages .............................................................................................................................. 27

Change the language .................................................................................................................................. 27

Disable voice prompts ................................................................................................................................. 27

WIRED CONNECTIONS

Connect to a USB audio source ................................................................................................................ 28

Switch between a USB audio source and a Bluetooth device .................................................. 28

CONNECT BOSE PRODUCTS

Connect two speakers in Stereo mode ................................................................................................... 29

Connect the speakers ....................................................................................................................... 29

Identify the left and right speakers ................................................................................................ 30

Reconnect the speakers ................................................................................................................... 31

Disconnect the speakers .................................................................................................................. 31

Clear the speaker connection .......................................................................................................... 31

CONTENTS

ENG

CARE AND MAINTENANCE

Clean the speaker ........................................................................................................................................ 32

Store the speaker ......................................................................................................................................... 32

Replacement parts and accessories ........................................................................................................ 32

Limited warranty .......................................................................................................................................... 32

TROUBLESHOOTING

Try these solutions first ............................................................................................................................... 33

Other solutions ............................................................................................................................................. 33

Reset the speaker ........................................................................................................................................ 36

Restore the speaker ..................................................................................................................................... 37

ENG

WHAT’S IN THE BOX

CONTENTS

Confirm that the following parts are included:

Bose SoundLink Home Bluetooth Speaker

USB Type-C® to USB Type-A cable

NOTE: If any part of your product appears to be missing or damaged, don’t use it.

Visit support.Bose.com/sl-homesupport.Bose.com/sl-home for troubleshooting articles, videos, and

product repair or replacement.

ENG

GETTING STARTED

The speaker ships with a partial charge. Before using the speaker for the first time,

connect it to a power supply. The speaker doesn’t need to be fully charged, but it does

require the initial connection to activate the baery.

INITIAL SETUP

1. Connect the USB-C® end of the cable to the USB-C port on the left side of

the speaker.

2. Connect the USB-A end of the cable to a USB-A power supply.

GETTING STARTED

ENG

3. Press the Power buon I.

The Power light glows solid white, and the Bluetooth light blinks blue.

A voice prompt announces the baery level, and then you hear “Ready to connect.”

4. Connect to your device (see page 14).

ENG

BLUETOOTH CONNECTIONS

You can store up to eight devices in the speaker device list, and the speaker can be

actively connected to up to two devices at a time. You can play audio from only one

device at a time.

CONNECT TO A DEVICE

1. Press and hold the Bluetooth buon l until you hear “Ready to connect” and the

Bluetooth light blinks blue.

NOTE: If a device is already connected, you hear “Ready to connect

another device.”

2. On your device, access Bluetooth seings.

3. Select the speaker from the list of available products.

Bose SoundLink Home

The speaker appears in the list of connected products. The Bluetooth light glows

solid blue (see page 26).

GETTING STARTED

ENG

BLUETOOTH CONNECTIONS

RECONNECT TO A DEVICE

Reconnect to the most recently-connected devices

When powered on, the speaker connects to the two most

recently-connected devices.

NOTES:

• The devices must be within range (30 ft or 9 m) and powered on.

• Make sure the Bluetooth feature is enabled on your devices.

• If the speaker is connected to a USB audio source when powered on, it doesn’t

reconnect to any Bluetooth devices. To reconnect to a device, use the device

Bluetooth seings.

Reconnect to a different device

To reconnect to a dierent previously-connected device, use the device

Bluetooth seings.

NOTES:

• The device must be within range (30 ft or 9 m) and powered on.

• If two devices are already connected to the speaker, you must disconnect one of

them before reconnecting a third previously-connected device.

CONNECT AN ADDITIONAL DEVICE

The speaker can be actively connected to two devices at a time

(multi-point connection).

To connect an additional device, see page 14.

NOTES:

• You can only play audio from one device at a time.

• If two devices are already connected to the speaker, the newly-connected device

replaces the older of the two connections.

SWITCH BETWEEN TWO CONNECTED DEVICES

1. Pause audio on your first device.

2. Play audio on your second device.

ENG

BLUETOOTH CONNECTIONS

DISCONNECT A DEVICE

Use the device’s Bluetooth seings.

NOTE: Disabling the Bluetooth feature on your device disconnects the speaker and

all other Bluetooth-connected products.

CLEAR THE SPEAKER DEVICE LIST

1. Press and hold the Bluetooth buon l for 10 seconds until you hear “Bluetooth

device list cleared” and the Power light blinks white twice.

The Bluetooth light blinks blue.

2. Delete the speaker from your device’s Bluetooth seings.

All devices are cleared, and the speaker is ready to connect (see page 14).

ENG

SPEAKER PLACEMENT

RECOMMENDATIONS

• Place the speaker so that the rubber base is on a stable and level surface.

• Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or

any other object that may generate heat. Heat generated by these items may result

in poor speaker performance.

• For best sound quality, keep the speaker at least 0.25 in (6.4 mm) away from walls

or nearby surfaces.

• To avoid wireless interference, keep other wireless equipment at least 1 – 3 ft

(0.3 – 0.9 m) away from the speaker.

• Place your device within 30 ft (9 m) of the speaker, and make sure there is a

clear line of sight between it and the speaker. Moving your device farther away

or not having a clear line of sight may impact sound quality, and your device may

disconnect from the speaker.

CAUTION: Stand the speaker on its base. Standing the speaker on any other side

may cause damage to the speaker and aect sound quality.

ENG

SPEAKER CONTROLS

Controls are located on the top of the speaker.

Volume down buon

Volume up buon

Multi-function buon

Power buon Bluetooth buon

POWER ON/OFF

Press the Power buon I.

When powered on, a voice prompt announces the baery level. The Power light glows

according to the current baery level (see page 25).

SPEAKER CONTROLS

ENG

Auto-off timer

The auto-o timer conserves the baery when the speaker is operating on baery

power. The speaker switches o when audio has stopped and buons have not been

pressed for 20 minutes.

To wake the speaker, press the Power buon I.

Disable the auto-o timer

Press the Multi-function buon V and the Volume up buon H simultaneously. You

hear “Auto-o disabled.”

Repeat to re-enable the auto-o timer.

SPEAKER CONTROLS

ENG

MEDIA PLAYBACK AND VOLUME

Volume down buon

Volume up buon

Multi-function buon

FUNCTION WHAT TO DO

Play/Pause Press V.

Skip forward Double-press V.

Skip backward Triple-press V.

Volume up

Press H.

NOTES:

• To quickly increase the volume, press and hold H.

• When the maximum volume is reached, the Power

light blinks white 2 times and you hear a tone.

Volume down

Press z.

NOTES:

• To quickly decrease the volume, press and hold z.

• When the minimum volume is reached, the Power

light blinks white 2 times and you hear a tone.

TIP: You can also increase or decrease the volume using the volume controls on

your device.

SPEAKER CONTROLS

ENG

PHONE CALLS

Volume down buon

Volume up buon

Multi-function buon

FUNCTION WHAT TO DO

Answer/End a call Press V.

Decline an incoming call Press and hold V.

Answer a second incoming call

and put the current call on hold

While on a call, press V.

Decline a second incoming call

and stay on the current call

While on a call, press and hold V.

Switch between two calls With two active calls, press V twice quickly.

Access voice control to make

a call

While not on a call, press and hold V.

Your device may not support voice control. Refer to your

device owner’s guide for more information.

Mute/Unmute a call While on a call, press V and z simultaneously.

SPEAKER CONTROLS

ENG

ACCESS VOICE CONTROL

The speaker microphone acts as an extension of the microphone in your device.

Using the Multi-function buon V on the speaker, you can access the voice control

capabilities on your device to make calls or access your voice assistant to play music,

tell you the weather, give you the score of a game, and more.

Press and hold V to access voice control on your device. You hear a tone that

indicates voice control is active.

ENG

BATTERY

CHARGE THE SPEAKER

NOTE: Only use the provided USB cable. Bose recommends using a 5V p, 1.5A

capable power source.

1. Connect the USB-C end of the cable to the USB-C port on the left side of

the speaker.

2. Connect the USB-A end of the cable to a power source such as a computer or

wall charger.

If the speaker is powered o, the Power light glows amber and you hear a tone.

When the baery is fully charged, the Power light turns o.

If the speaker is powered on, the Power light slowly blinks white and you hear a

tone. When the baery is fully charged, the Power light glows solid white.

BATTERY

ENG

Charging time

Allow up to 4 hours to fully charge the baery.

A full charge powers the speaker up to 9 hours.

At maximum volume, the baery lasts

up to 2.5 hours.

Charging time and baery performance vary with the USB power supply capability,

music content, and speaker volume.

Hear the battery level

Each time you power on the speaker, a voice prompt announces the baery level.

When the speaker is in use, a voice prompt announces if the baery needs to

be charged.

While using the speaker, press and hold the Power buon I until you hear a voice

prompt announce the baery level.

Battery protection mode

When the speaker baery is depleted (0%), or the speaker is unplugged and unused

for more than three days with a remaining charge of less than 10%, it enters baery

protection mode. To reactivate the speaker, connect it to a power supply and press

the Power buon I.

When not in use, store the speaker in a cool place.

CAUTION: Do NOT store the speaker for extended periods when fully charged or with

a remaining charge of less than 10 percent.

All tests conducted by Tonly Technology Co., Ltd. with production-representative Bose SoundLink Home Bluetooth Speaker,

between 68° F – 77° F (20° C – 25° C).

1 With 5V/1.5A (7.5W) power supply, from 0% to 100% while unit is powered o. Charging times will vary when not using the

recommended 7.5W supply.

2 Using Bluetooth A2DP audio at 50% volume, using a mix of Top 50 Global tracks as of February 2024. Baery performance

varies with individual user conditions such as audio content, loudness, and environmental temperature.

3 Using Bluetooth A2DP audio at 100% volume, using a mix of Top 50 Global tracks as of February 2024. Baery performance

varies with individual user conditions such as audio content, loudness, and environmental temperature.

ENG

STATUS

The Power and Bluetooth lights are located on the top of the speaker.

Power light Bluetooth light

POWER LIGHT

Shows the baery, charging, speaker device list, and error status.

LIGHT ACTIVITY SYSTEM STATE

Solid white Baery level 20 – 100%.

Solid white while connected

to power

Fully charged.

Solid amber Powered o and charging.

Blinks white Baery level 1 – 19%.

Slowly blinks white Powered on and charging.

Blinks white 2 times Device list cleared.

Quickly blinks amber (3 seconds)

when the Power button I

is pressed

Baery level too low to power on.

Quickly blinks amber while

connected to power

Baery error - disconnect the USB cable from the

speaker.

If the speaker has been exposed to high or low

temperatures, let it return to room temperature and

then try charging again.

Quickly blinks white 3 times Restore complete.

STATUS

ENG

BLUETOOTH LIGHT

Shows the Bluetooth connection status.

LIGHT ACTIVITY SYSTEM STATE

Blinks blue Ready to connect

Quickly blinks blue Connecting

Solid blue Connected

ENG

VOICE PROMPTS

Voice prompts guide you through the Bluetooth connection process, announce the

baery level, and announce changes to speaker seings.

PRE-INSTALLED LANGUAGES

The following languages are pre-installed on the speaker:

• English

• French

• Mandarin

• Japanese

CHANGE THE LANGUAGE

When you power on the speaker for the first time, the voice prompts are in English.

1. Press and hold the Multi-function buon V and the Volume up buon H

simultaneously until you hear the voice prompt for the first language option.

2. Press H or the Volume down buon z to move through the list of languages.

3. When you hear your language, press and hold V until you hear a tone.

DISABLE VOICE PROMPTS

Press and hold V and z simultaneously until you hear “Voice prompts o.”

NOTE: Repeat to re-enable voice prompts.

ENG

CONNECT TO A USB AUDIO SOURCE

You can connect the speaker to a computer or other USB audio source to play audio

through the USB cable.

1. Connect the USB-C end of the cable to the USB-C port on the left side of

the speaker.

2. Connect the USB-A end of the cable to a computer or other USB audio source.

If the speaker is powered on, you hear “USB audio.”

NOTE: You may need to select the speaker as the audio output device in your USB

audio source’s seings.

Switch between a USB audio source and a Bluetooth device

1. Pause audio on your first device.

2. Play audio on your second device.

WIRED CONNECTIONS

ENG

CONNECT BOSE PRODUCTS

CONNECT TWO SPEAKERS IN STEREO MODE

For a more immersive music experience, you can connect two Bose SoundLink Home

Bluetooth Speakers speakers together and play the same song from both speakers

in stereo.

You can play stereo audio from either a Bluetooth device or USB audio source

connected to the primary speaker.

NOTES:

• During Stereo mode, the primary speaker can be connected to only one device at a

time. If two devices are connected when Stereo mode is enabled, the older of the

two connections is disconnected.

• When Stereo mode is enabled, any devices connected to the secondary speaker

are disconnected.

• If you receive a call on your connected device during Stereo mode, the call audio

plays only from the primary speaker.

• During Stereo mode, powering o either speaker causes the other to power o

as well.

Connect the speakers

1. Make sure both speakers are powered on (see page 18).

2. Make sure one speaker is connected to your device or USB audio source. This will

be the primary speaker.

3. On the speaker connected to your device or USB audio source, press and hold the

Bluetooth buon l and the Volume up buon H simultaneously until you hear

“Press the Bluetooth and volume down buons simultaneously on a second

Bose device.”

CONNECT BOSE PRODUCTS

ENG

4. On the other speaker, press and hold the Bluetooth buon l and the Volume

down buon z simultaneously until you hear a tone.

You hear “Stereo mode,” followed by “Left” on the primary speaker and “Right” on

the secondary speaker.

5. For the best experience, position the speakers:

• In the same room or outdoor area

• Within 10 ft (3 m) of each other, free from obstructions

• Facing toward you

• So that your distance to each speaker is equal

NOTE: Performance may vary based on device, distance, and environmental factors.

Identify the left and right speakers

To check whether a speaker is the primary speaker (left) or the secondary speaker

(right), press the Bluetooth buon l and the Volume up buon H simultaneously on

the speaker.

You hear “Stereo mode,” followed by either “Left” or “Right.”

CONNECT BOSE PRODUCTS

ENG

Reconnect the speakers

When either speaker is powered on, it reconnects to the most recently-

connected speaker.

NOTE: The other speaker must be within range (30 ft or 9 m) and powered on.

Disconnect the speakers

Power o one of the speakers to disconnect them (see page 18).

Clear the speaker connection

Clearing the speaker connection causes the speakers to no longer reconnect to each

other when powered on.

1. Make sure both speakers are powered on (see page 18).

2. On one of the speakers, press and hold the Bluetooth buon l and the Volume up

buon H simultaneously until you hear “Bose speakers unlinked.”

The speakers are disconnected and the speaker connection is cleared.

TIP: You can also clear the speaker connection by clearing the speaker device list on

either speaker (see page 16).

ENG

CARE AND MAINTENANCE

CLEAN THE SPEAKER

Wipe the surface of the speaker with a soft, dry cloth.

CAUTIONS:

• Do NOT use any sprays near the speaker.

• Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol,

ammonia, or abrasives.

• Do NOT allow liquids to spill into any openings.

STORE THE SPEAKER

When not in use, store the speaker in a cool place.

CAUTION: Do NOT store the speaker for extended periods when fully charged or with

a remaining charge of less than 10 percent (see page 25).

REPLACEMENT PARTS AND ACCESSORIES

Replacement parts and accessories can be ordered through Bose customer service.

Visit: support.Bose.com/sl-homesupport.Bose.com/sl-home

LIMITED WARRANTY

The speaker is covered by a limited warranty. Visit our website at

worldwide.Bose.com/Warranty for details of the limited warranty.

To register your product, visit worldwide.Bose.com/ProductRegistration for

instructions. Failure to register will not aect your limited warranty rights.

ENG

TROUBLESHOOTING

TRY THESE SOLUTIONS FIRST

If you experience problems with the speaker:

• Power the speaker o and then on again (see page 18).

• Charge the speaker (see page 23).

• Check the status lights (see page 25).

• Increase the volume on the speaker, your device, and your music app.

• Move your device closer to the speaker (30 ft or 9 m) and away from any

interference or obstructions.

• Make sure your device supports Bluetooth connections (see page 14).

• Connect another device (see page 14).

• Reset the speaker (see page 36).

If you couldn’t resolve your issue, see the table below to identify symptoms and

solutions to common problems. You can also access troubleshooting articles, videos,

and other resources at: support.Bose.com/sl-homesupport.Bose.com/sl-home

If you’re unable to resolve your issue, contact Bose customer service.

Visit: worldwide.Bose.com/contactworldwide.Bose.com/contact

Bose 892399 SoundLink Home Bluetooth Speaker SLHM-SPEAKERWIRELESS

Product's Documents

Owner's guide

Specifications

Bose 892399 Questions and Answers