
Write the model and serial
numbers here:
Model # _________________
Serial # _________________
You can find the rating label on the
back side of the freezer above the
machine compartment cover.
OWNER’S MANUAL
AND INSTALLATION
INSTRUCTIONS
49-60816 Rev. 2 08-20 GEA
Manual Defrost - HCM4SMWW,
HCM5SMWW, HCM7SMWW,
HCM5QMWW, HCM7QMSEWW,
HHM5SMWW, HHM7SMWW
ENGLISH/FRANÇAIS/
ESPAÑOL
SAFETY INFORMATION .........2
USING THE FREEZER
Operation .............................4
Features ..............................4
Defrosting Instructions .................6
CARE AND CLEANING ...........7
INSTALLATION ...................9
TROUBLESHOOTING TIPS ......10
Normal Operating Characteristics .......12
LIMITED WARRANTY ...........15
CONSUMER SUPPORT ..........16
CHEST FREEZERS

2 49-60816 Rev. 2
CAUTION
To reduce the risk of injury when using your freezer, follow these basic safety precautions.
Ŷ 'RQRWFOHDQIUHH]HUZLWKZDUPZDWHUZKHQLWLV
FROG&RPSRQHQWVPD\EUHDNLIH[SRVHGWRVXGGHQ
WHPSHUDWXUHFKDQJHVRULPSDFWVXFKDVEXPSLQJRU
dropping.
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clearances between the lid and cabinet are
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children are in the area.
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FRPSDUWPHQWZKHQKDQGVDUHGDPSRUZHWVNLQ
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Ŷ 'RQRWUHIUHH]HIUR]HQIRRGVZKLFKKDYHWKDZHG
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READ AND SAVE THESE INSTRUCTIONS
WARNING
7RUHGXFHWKHULVNRIILUHH[SORVLRQHOHFWULFVKRFNRULQMXU\ZKHQXVLQJ\RXUIUHH]HUIROORZ
these basic safety precautions:
Ŷ 7KLVIUHH]HUPXVWEHSURSHUO\LQVWDOOHGDQGORFDWHGLQ
accordance with the Installation Instructions before it
is used.
Ŷ 8QSOXJWKHIUHH]HUEHIRUHPDNLQJUHSDLUVRU
cleaning.
NOTE: Power to the freezer cannot be disconnected
by any setting on the control panel.
NOTE: 5HSDLUVPXVWEHSHUIRUPHGE\DTXDOLILHG
6HUYLFH3URIHVVLRQDO
Ŷ 5HSODFHDOOSDUWVDQGSDQHOVEHIRUHRSHUDWLQJ
Ŷ 'RQRWVWRUHRUXVHJDVROLQHRURWKHUIODPPDEOH
YDSRUVDQGOLTXLGVLQWKHYLFLQLW\RIWKLVRUDQ\RWKHU
appliance.
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FDQVZLWKDIODPPDEOHSURSHOODQWLQWKLVDSSOLDQFH
Ŷ 'RQRWXVHDQH[WHQVLRQFRUG
Ŷ 7RSUHYHQWVXIIRFDWLRQDQGHQWUDSPHQWKD]DUGVWR
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disposing of it or discontinuing its use.
Ŷ 7RDYRLGVHULRXVLQMXU\RUGHDWKFKLOGUHQVKRXOGQRW
stand on, or play in or with the appliance.
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RUPHQWDOFDSDELOLWLHVRUODFNRIH[SHULHQFHDQG
knowledge can use this appliance only if they are
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XVHDQGXQGHUVWDQGWKHKD]DUGVLQYROYHG
Ŷ 7KLVDSSOLDQFHLVLQWHQGHGWREHXVHGLQKRXVHKROG
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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
WARNING
EXPLOSION HAZARD Flammable Refrigerant
This appliance contains isobutane refrigerant,
R600a, a natural gas with high environmental
compatibility. However, it is also combustible.
Adhere to the warnings below to reduce the risk of
injury or property damage.
1. When handling, installing and operating the
DSSOLDQFHFDUHVKRXOGEHWDNHQWRDYRLGGDPDJHWR
the refrigerant tubing.
2. 6HUYLFHVKDOORQO\EHSHUIRUPHGE\DXWKRUL]HG
VHUYLFHSHUVRQQHO8VHRQO\PDQXIDFWXUHUDXWKRUL]HG
VHUYLFHSDUWV
3. 'LVSRVHRIDSSOLDQFHLQDFFRUGDQFHZLWK)HGHUDO
DQG/RFDO5HJXODWLRQV)ODPPDEOHUHIULJHUDQWDQG
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procedures. Contact your local authorities for the
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4. .HHSYHQWLODWLRQRSHQLQJVLQWKHDSSOLDQFH
HQFORVXUHVRULQWKHEXLOWLQVWUXFWXUHFOHDURI
obstruction.
5. 'RQRWXVHPHFKDQLFDOGHYLFHVRURWKHUPHDQVWR
accelerate the defrosting process.
6. 'RQRWGDPDJHUHIULJHUDQWFLUFXLW
7. 'RQRWXVHHOHFWULFDODSSOLDQFHVLQVLGHWKHIRRG
VWRUDJHFRPSDUWPHQWRIWKHDSSOLDQFH

49-60816 Rev. 2 3
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
INSTALLATION
WARNING
EXPLOSION HAZARD
.HHSIODPPDEOHPDWHULDOVDQGYDSRUVVXFKDVJDVROLQHDZD\IURPIUHH]HU)DLOXUHWRGRVRFDQUHVXOWLQILUH
H[SORVLRQRUGHDWK
WARNING
SUFFOCATION AND ENTRAPMENT HAZARD
)DLOXUHWRIROORZWKHVHGLVSRVDOLQVWUXFWLRQVFDQUHVXOWLQGHDWKRUVHULRXVLQMXU\
IMPORTANT: &KLOGHQWUDSPHQWDQGVXIIRFDWLRQDUHQRW
SUREOHPVRIWKHSDVW-XQNHGRUDEDQGRQHGDSSOLDQFHV
DUHVWLOOGDQJHURXVHYHQLIWKH\ZLOOVLWIRU³MXVWDIHZ
GD\V´,I\RXDUHJHWWLQJULGRI\RXUROGDSSOLDQFH
SOHDVHIROORZWKHLQVWUXFWLRQVEHORZWRKHOSSUHYHQW
accidents.
Before You Throw Away Your Old Freezer:
Ŷ Take off the freezer lid.
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HDVLO\FOLPELQVLGH
PROPER DISPOSAL OF YOUR OLD APPLIANCE
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must be properly grounded.
7KHSRZHUFRUGRIWKLVDSSOLDQFHLVHTXLSSHGZLWKD
SURQJJURXQGLQJSOXJZKLFKPDWHVZLWKDVWDQGDUG
SURQJJURXQGLQJZDOORXWOHWWRPLQLPL]HWKH
SRVVLELOLW\RIHOHFWULFVKRFNKD]DUGIURPWKLVDSSOLDQFH
+DYHWKHZDOORXWOHWDQGFLUFXLWFKHFNHGE\DTXDOLILHG
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grounded.
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UHSODFHGZLWKDSURSHUO\JURXQGHGSURQJZDOORXWOHW
The freezer should always be plugged into its own
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WKDWPDWFKHVWKHUDWLQJSODWH
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RYHUKHDWHGZLUHV
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FRUG$OZD\VJULSSOXJILUPO\DQGSXOOVWUDLJKWRXWIURP
the outlet.
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FRUG,IWKHVXSSO\FRUGLVGDPDJHGLWPXVWEH
UHSODFHGE\DTXDOLILHGVHUYLFHSURIHVVLRQDOZLWKDQ
DXWKRUL]HGVHUYLFHSDUWIURPWKHPDQXIDFWXUHU
:KHQPRYLQJWKHIUHH]HUDZD\IURPWKHZDOOEH
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CONNECTING ELECTRICITY
WARNING
ELECTRICAL SHOCK HAZARD
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'RQRWUHPRYHWKHJURXQGSURQJ
'RQRWXVHDQDGDSWHU
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Refrigerant and Foam Disposal:
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PDWHULDOXVHGUHTXLUHVSHFLDOGLVSRVDOSURFHGXUHV&RQWDFW\RXUORFDODXWKRULWLHVIRUWKHHQYLURQPHQWDOO\VDIH
disposal of your appliance.

4 49-60816 Rev. 2
Starting the Freezer
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EDNLQJVRGDDQGZDWHUVHH&DUHDQG&OHDQLQJ
2. Connect cord to power outlet.
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UHFRPPHQGHGVHWWLQJEHWZHHQOHDVWFROGWR
FROGHVW
4. Allow freezer to operate for at least 6 to 8 hours
before placing food inside.
USING THE FREEZER: 2SHUDWLRQ)HDWXUHV
Operation
Features
The control, located on the front of the freezer cabinet, is
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7XUQWKHWHPSHUDWXUHFRQWUROGLDOWRUHFRPPHQGHG
VHWWLQJ
$OORZWKHIUHH]HUWRFRROIRUVHYHUDOKRXUVEHIRUH
adding food.
Adjusting the temperature
1. Adjust the control dial to one of the adjacent settings 3
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NOTE: ([FHSWZKHQVWDUWLQJWKHIUHH]HUGRQRWDGMXVW
WKHFRQWUROPRUHWKDQRQHVHWWLQJDWDWLPH
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WHPSHUDWXUHWRVWDELOL]H
Controls
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D.7HPSHUDWXUH&RQWURO$GMXVWPHQW
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A
B
C
D
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OFF
1
2
3
4
5
6
7
OFF
1
2
3
4
5
6
7
Models:
HHM5SMWW
HHM7SMWW
Models:
HCM4SMWW
HCM5SMWW
HCM7SMWW
HCM5QMWW
HCM7QMWW

49-60816 Rev. 2 5
USING THE FREEZER: )HDWXUHV
Features
Sliding Basket
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LQWKHERWWRPRIWKHIUHH]HU7KHEDVNHWFDQEHPRYHG
IURPVLGHWRVLGHRULWFDQEHUHPRYHGZKHQORDGLQJRU
unloading the food below it.
7RUHPRYHEDVNHWOLIWLWVWUDLJKWXSDQGRXW7RUHSODFH
basket, lower basket back into place.
POWER INDICATOR (Not available on HHM5SMWW)
7KH3RZHU,QGLFDWRULOOXPLQDWHVZKHQWKHIUHH]HULV
properly connected to electrical power.
IMPORTANT:7XUQLQJWKHFRQWUROGLDOWR2))GRHVQRW
GLVFRQQHFWWKHIUHH]HUIURPWKHSRZHUVXSSO\(YHQ
when Cooling is turned Off, the Power Indicator will
UHPDLQLOOXPLQDWHGDVORQJDVWKHIUHH]HULVSOXJJHGLQWR
an outlet.
Recommended Grounding Method
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JURXQGHGHOHFWULFDOVXSSO\LVUHTXLUHG,WLVUHFRPPHQGHG
WKDWDVHSDUDWHFLUFXLWVHUYLQJRQO\\RXUIUHH]HUEH
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VZLWFK'RQRWXVHDQH[WHQVLRQFRUG
OFF
1
2
3
4
5
6
7
OFF
1
2
3
4
5
6
7

6 49-60816 Rev. 2
USING THE FREEZER: 'HIURVWLQJ,QVWUXFWLRQV
Defrosting Instructions
,QPRVWFOLPDWHVGHIURVWLQJZLOOEHQHFHVVDU\RQO\DERXW
twice a year.
7RKDYH\RXUIUHH]HURSHUDWHPRVWHIILFLHQWO\GRQRW
SHUPLWPRUHWKDQ´PPWKLFNQHVVRIIURVWRQ
DYHUDJHWRDFFXPXODWHRQWKHZDOOV
7RUHPRYHIURVWVFUDSHZLWKDSODVWLFRUZRRGVSDWXODRU
scraper.
Do not use an ice pick, metal, or sharp-edged
instrument DVLWPD\GDPDJHRUVFUDWFKWKHIUHH]HU
Do not use boiling water DVLWPD\GDPDJHWKHIUHH]HU
Do not use any electrical device in defrosting your
freezer.
For Complete Defrosting
7XUQWKHWHPSHUDWXUHFRQWUROWRIDUOHIW2))VHWWLQJ
and unplug the freezer.
5HPRYHDOOIRRGDQGSODFHLWLQFRUUXJDWHGER[HV
LQVXODWHGEDJVSLFQLFFRROHUVHWF8VHWRZHOVDQG
newspapers for insulation as needed.
3ODFHDWUD\QRWLQFOXGHGLQIURQWRIWKHIUHH]HU
EHQHDWKWKHH[WHULRUGUDLQSOXJWRFROOHFWWKHZDWHU
3XOORXWWKHGUDLQSOXJDERXWFPXQWLOWKH
GUDLQKROHRQWKHSOXJVKRZVFRPSOHWHO\7XUQWKH
drain plug clockwise until the arrow is pointed down.
8QVFUHZFRXQWHUFORFNZLVHWRUHPRYHWKHLQWHULRU
drain plug. This allows the water to flow out into the
tray.
NOTE: :DWHUWKDWKDVDFFXPXODWHGDWWKHERWWRPRI
the freezer during defrosting will drain into the tray.
0RQLWRUWKHWUD\XQGHUWKHGUDLQWRDYRLGRYHUIORZ
:LWKWKHOLGRSHQ\RXPD\FKRRVHWRXVHSDQVRI
KRWWDSZDWHUOHVVWKDQ)>&@WRVSHHG
GHIURVWLQJ'LUHFWLQJDLUIURPDQHOHFWULFIDQLQWR
WKHIUHH]HUZLOODOVRKHOS'RQRWSODFHIDQRUDQ\
HOHFWULFDOGHYLFHLQWKHIUHH]HU5HPRYHODUJHSLHFHV
EHIRUHWKH\PHOW
:LSHZDWHUIURPZDOOVZLWKDWRZHORUVSRQJH
$IWHUGHIURVWLQJFOHDQWKHLQVLGHRIWKHIUHH]HUVHH
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5HSODFHWKHGUDLQSOXJV
8. Plug in the freezer. Return
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food to the freezer.
WARNING
)UHH]HUPXVWEHXQSOXJJHGWRDYRLG
HOHFWULFDOKD]DUGIURPSRZHUVRXUFHZKHQGHIURVWLQJ
unit.
Drain hole
Arrow
Interior
Drain plug

49-60816 Rev. 2
CARE AND CLEANING
Care And Cleaning
Cleaning Your Freezer
ŶOutside. Protect the paint finish. The finish on the
RXWVLGHRIWKHIUHH]HULVDKLJKTXDOLW\EDNHGRQSDLQW
ILQLVK:LWKSURSHUFDUHLWZLOOVWD\QHZORRNLQJDQG
UXVWIUHHIRU\HDUV$SSO\DFRDWRIDSSOLDQFHSROLVK
ZD[ZKHQWKHIUHH]HULVQHZDQGWKHQDWOHDVWWZLFHD
\HDU$SSOLDQFHSROLVKZD[DOVRZRUNVZHOOWRUHPRYH
WDSHUHVLGXHIURPIUHH]HUVXUIDFHV
Keep the finish clean. Wipe with a clean cloth
OLJKWO\GDPSHQHGZLWKDSSOLDQFHSROLVKZD[RUPLOG
OLTXLGGLVKZDVKLQJGHWHUJHQW'U\DQGSROLVKZLWK
DFOHDQVRIWFORWK'RQRWZLSHWKHIUHH]HUZLWKD
VRLOHGGLVKZDVKLQJFORWKRUZHWWRZHO'RQRWXVH
scouring pads, powdered cleaners, bleach, or cleaners
containing bleach.
NOTICE: &DUHVKRXOGEHWDNHQLQPRYLQJWKHIUHH]HU
DZD\IURPWKHZDOO$OOW\SHVRIIORRUFRYHULQJVFDQEH
GDPDJHGSDUWLFXODUO\FXVKLRQHGFRYHULQJVDQGWKRVH
ZLWKHPERVVHGVXUIDFHV
ŶInside. Clean the inside of your freezer at least once
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EHIRUHFOHDQLQJ,IWKLVLVQRWSUDFWLFDOZULQJH[FHVV
PRLVWXUHRXWRIVSRQJHRUFORWKZKHQFOHDQLQJLQWKH
YLFLQLW\RIVZLWFKHVOLJKWVRUFRQWUROV
8VHZDUPZDWHUDQGEDNLQJVRGDVROXWLRQ±DERXWD
WDEOHVSRRQRIEDNLQJVRGDWRDTXDUWRIZDWHU5LQVH
WKRURXJKO\ZLWKZDWHUDQGZLSHGU\'RQRWXVH
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ZDVKUHPRYDEOHSDUWVLQDGLVKZDVKHU
$QRSHQER[RIEDNLQJVRGDLQWKHIUHH]HUZLOODEVRUE
VWDOHIUHH]HURGRUV&KDQJHWKHER[HYHU\WKUHH
PRQWKV
CAUTION
'DPSREMHFWVVWLFNWRFROGPHWDO
VXUIDFHV'2127WRXFKLQWHULRUPHWDOVXUIDFHVZLWK
ZHWRUGDPSKDQGV
In Case of Extended Power Failure
Ŷ.HHSIUHH]HUOLGFORVHG<RXUIUHH]HUZLOONHHSIRRG
IUR]HQIRUKRXUVSURYLGHGZDUPDLULVQRWDGPLWWHG
Ŷ,IIUHH]HULVRXWRIRSHUDWLRQIRUKRXUVRUPRUHDGG
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CAUTION
Handling of dry ice can cause
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UHFRPPHQGHG
Ŷ,IGU\LFHLVQRWDYDLODEOHPRYHIRRGWRDIUR]HQIRRG
ORFNHUWHPSRUDULO\²XQWLOSRZHULVUHVWRUHG
Preparing to Move
7XUQWKHWHPSHUDWXUHFRQWUROWR2))'LVFRQQHFWWKH
SRZHUFRUGSOXJIURPWKHZDOORXWOHW5HPRYHIRRGV
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freezer.
6HFXUHDOOORRVHLWHPVVXFKDVEDVNHWVE\WDSLQJWKHP
VHFXUHO\LQSODFHWRSUHYHQWGDPDJH
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Protect outside of freezer with blanket.

8 49-60816 Rev. 2
CARE AND CLEANING
Care And Cleaning
Preparing for Vacation
7RPDLQWDLQIUHH]HULQRSHUDWLRQGXULQJYDFDWLRQV
EHVXUH\RXUKRXVHSRZHULVQRWWXUQHGRII)RUVXUH
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a neighbor to check the power supply and freezer
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PRYH\RXUIUR]HQIRRGVWRDVWRUDJHORFNHUWHPSRUDULO\
,I\RXUIUHH]HULVWREHOHIWHPSW\GLVFRQQHFWSRZHUFRUG
SOXJIURPZDOORXWOHW7RSUHYHQWIRUPDWLRQRIRGRUV
SODFHRSHQER[RIEDNLQJVRGDLQIUHH]HUDQGOHDYH
freezer lid open.
Save Money and Energy
Ŷ7KHIUHH]HUVKRXOGEHORFDWHG
LQWKHFRROHVWDUHDRIWKHURRP
DZD\IURPKHDWSURGXFLQJ
appliances or heating ducts,
and out of direct sunlight.
Ŷ/HWKRWIRRGVFRROWRURRP
WHPSHUDWXUHEHIRUHSODFLQJLQWKH
IUHH]HU2YHUORDGLQJWKHIUHH]HUIRUFHVWKHFRPSUHVVRU
WRUXQORQJHU)RRGVWKDWIUHH]HWRRVORZO\PD\ORVH
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Ŷ%HVXUHWRZUDSIRRGVSURSHUO\DQGZLSHFRQWDLQHUV
GU\EHIRUHSODFLQJWKHPLQWKHIUHH]HU7KLVFXWVGRZQ
on frost buildup inside the freezer.
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IRLOZD[SDSHURUSDSHUWRZHOV/LQHUVLQWHUIHUHZLWK
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QHHGHGDWRQHWLPHDQGFORVHWKHOLGDVVRRQDV
possible.

49-60816 Rev. 2
INSTALLATION
Preparing of Installation
Read these instructions completely and carefully.
Freezer Location
<RXUIUHH]HUVKRXOGEHFRQYHQLHQWO\ORFDWHGIRU
GD\WRGD\XVHLQDGU\ZHOOYHQWLODWHGURRP
'RQRWLQVWDOOWKHIUHH]HUZKHUHWKHWHPSHUDWXUHZLOOJR
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QRWPDLQWDLQSURSHUWHPSHUDWXUHV
'RQRWLQVWDOOWKHIUHH]HULQDORFDWLRQH[SRVHGWRUDLQ
water or direct sunlight.
%HVXUHWRLQVWDOO\RXUIUHH]HURQDIORRUVWURQJHQRXJK
to support it when it is fully loaded.
Level Freezer
/HYHOWKHIUHH]HUIURPVLGHWRVLGHDQGIURQWWREDFN
VRWKDWWKHOLGZLOOVHDOSURSHUO\8VHVKLPVWROHYHOWKH
freezer if necessary.
NOTE: ,WVKRXOGQRWEHQHFHVVDU\WRUHPRYHWKHOLG
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DGMXVWPHQWVHHLQVWUXFWLRQVEHORZ
Clearances and Ventilation
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open the lid.
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DZD\IURPIUHH]HU
'RQRWFRYHUWKHIUHH]HUZLWKLWHPVVXFKDVEODQNHWV
sheets, tablecloths, etc. This reduces air circulation.
Lid Removal
CAUTION
LIFTING HAZARD
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lifting.
CAUTION
HINGE SPRING UNDER TENSION
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5HPRYHHDFKXSSHUKLQJHFRYHUE\JUDVSLQJRQWKH
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SDUWRIWKHKLQJHWKDWDUHPRXQWHGWRWKHFDELQHW
4. Raise/lift the lid until the screws align with the larger
VORWWHGRSHQLQJVLQWKHERWWRPRIWKHKLQJH(DFK
hinge is still attached to the lid with 4 screws.
7RUHLQVWDOOOLGIROORZVWHSVLQUHYHUVH7LJKWHQDOO
KLQJHVFUHZVEXWDYRLGRYHUWLJKWHQLQJWRSUHYHQW
VWULSSLQJ5HLQVWDOOKLQJHFRYHUV
8SSHU+LQJH
&RYHU
Lower Hinge
&RYHU
Hinge screws to
be loosened
Hinge screws
to be loosened

10 49-60816 Rev. 2
TROUBLESHOOTING TIPS
Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH
6DYHWLPHDQGPRQH\5HYLHZWKHFKDUWVRQWKHIROORZLQJSDJHVILUVWDQG\RXPD\QRWQHHGWRFDOOIRUVHUYLFH
Problem Possible Causes What To Do
Freezer does not
operate
Temperature control set to OFF
position.
7XUQWKHWHPSHUDWXUHFRQWUROWRDVHWWLQJEHWZHHQ
DQG
Freezer is unplugged. 3XVKWKHSOXJFRPSOHWHO\LQWRWKHRXWOHW
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Freezer starts/stops
too frequently
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold. See About the operation of your freezer.
Freezer operates too
long
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold. See About the operation of your freezer.
Inadequate air circulation space
around cabinet.
See Preparing to install the freezer.
Room or outside weather is hot. ,W¶VQRUPDOIRUWKHIUHH]HUWRZRUNKDUGHUXQGHUWKHVH
conditions.
Freezer has been disconnected
recently for a period of time.
,WWDNHVKRXUVIRUWKHIUHH]HUWRFRROGRZQ
FRPSOHWHO\
Large amounts of warm or hot
food have been stored recently.
:DUPIRRGZLOOFDXVHWKHIUHH]HUWRUXQPRUHXQWLOWKH
GHVLUHGWHPSHUDWXUHLVUHDFKHG
Noisy operation or
cabinet vibrates
Floor may be weak, causing
freezer to vibrate when
compressor is on.
&KHFNWRPDNHVXUHIUHH]HULVORFDWHGRQVROLGIORRUDQG
XVHVKLPVDVQHHGHGWROHYHOWKHXQLW
Cabinet is not positioned solidly
on floor.
6HH3UHSDULQJWRLQVWDOOWKHIUHH]HU8VHVKLPVDV
QHHGHGWROHYHOWKHXQLW
Freezer is touching the wall. /HYHOIUHH]HURUPRYHVOLJKWO\6HH/HYHO)UHH]HU
Freezer temperature
too warm
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control is set too
warm.
7XUQFRQWUROWRDFROGHUVHWWLQJ$OORZVHYHUDOKRXUVIRU
WKHWHPSHUDWXUHWRVWDELOL]H
Large amounts of water or hot
food may have been stored
recently.
Wait until the freezer has had a chance to reach its
VHOHFWHGWHPSHUDWXUH
Freezer has been disconnected
recently.
)UHH]HUUHTXLUHVKRXUVWRFRROGRZQFRPSOHWHO\
Foods defrosting Temperature control set to OFF
position.
7XUQWKHWHPSHUDWXUHFRQWUROWRDVHWWLQJEHWZHHQ
DQG
Freezer is unplugged. 3XVKWKHSOXJFRPSOHWHO\LQWRWKHRXWOHW
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Freezer temperature
too cold
Temperature control set too cold. See About the operation of your freezer.

49-60816 Rev. 2 11
TROUBLESHOOTING TIPS
Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH
Problem Possible Causes What To Do
Moisture forms on
outside of cabinet
Not unusual during periods of
high humidity.
Wipe surface dry.
Lid may not be seating properly,
causing cold air from inside the
freezer to meet warm moist air
from the outside.
See Preparing to install the freezer.
Lid won’t fully close by
itself
Package holding lid open. 0RYHSDFNDJHWRDGLIIHUHQWORFDWLRQ
Slow starting time after
being off
Built-in overload protection. 7KLVLVQRUPDODIWHUEHLQJRII
Excessive frost buildup Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Not unusual during periods of
high humidity.
Wipe surface dry.
Freezer external surface
temperature is warm
The external freezer walls can be
as much as 30°F (16.7° C) warmer
than room temperature.
7KLVLVQRUPDOZKLOHWKHFRPSUHVVRUZRUNV
WRWUDQVIHUKHDWIURPLQVLGHWKHIUHH]HU
cabinet.
Louder sound levels
whenever freezer is on
Modern freezers have increased
storage capacity and more stable
temperatures. They require a high-
efficiency compressor.
7KLVLVQRUPDO:KHQWKHVXUURXQGLQJQRLVH
OHYHOLVORZ\RXPLJKWKHDUWKHFRPSUHVVRU
running while it cools the interior.
Higher sound levels
when compressor comes
on
Freezer operates at higher
pressures during the start of the
ON cycle.
7KLVLVQRUPDO6RXQGZLOOOHYHORIIRU
disappear as freezer continues to run.
Popping or cracking
sound when compressor
comes on
Metal parts undergo expansion
and contraction, as in hot water
pipes.
7KLVLVQRUPDO6RXQGZLOOOHYHORIIRU
disappear as freezer continues to run.
Bubbling or gurgling
sound, like boiling water
Refrigerant (used to cool freezer)
is circulating throughout the
system.
7KLVLVQRUPDO
Moisture forms on inside
freezer walls
Weather is hot and humid, which
increases internal rate of frost
buildup.
7KLVLVQRUPDO
Lid may not be seating properly. See Preparing to install the freezer.
Lid is kept open too long, or is
opened too frequently.
Open the lid less often.
Odors in freezer Interior needs to be cleaned. &OHDQLQWHULRUZLWKVSRQJHZDUPZDWHUDQG
baking soda.
Foods with strong odors are in the
freezer.
&RYHUWKHIRRGWLJKWO\

12 49-60816 Rev. 2
TROUBLESHOOTING TIPS
Troubleshooting Tips... %HIRUH\RXFDOOIRUVHUYLFH
Normal Operating Characteristics
7KHVHWKLQJVDUHQRUPDODQGGRQRWLQGLFDWHDQHHGIRUVHUYLFH
Ŷ$ZDUPFDELQHWH[WHULRUDVWKHUHIULJHUDWLRQV\VWHP
WUDQVIHUVKHDWIURPWKHLQVLGHWRWKHRXWVLGHWKURXJK
WKHH[WHULRUFDELQHWZDOOV
Ŷ7KHVRXQGRIWKHKLJKHIILFLHQF\FRPSUHVVRUPRWRU

49-60816 Rev. 2 13
NOTES
Notes

14 49-60816 Rev. 2
NOTES
Notes

49-60816 Rev. 2 15
Ŷ Service trips to your home to teach you how to use
the product.
Ŷ Improper installation, delivery or maintenance.
Ŷ Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
Ŷ Loss of food due to spoilage.
Ŷ Damage caused after delivery.
Ŷ Replacement of house fuses or resetting of circuit
breakers.
Ŷ Damage to the product caused by accident, fire,
floods or acts of God.
Ŷ Incidental or consequential damage caused by
possible defects with this appliance.
Ŷ Product not accessible to provide required service.
Ŷ$VVRFLDWHGFRVWVZKHQ+RWSRLQW$SSOLDQFHVFKRRVHV
to issue the consumer a certificate as a form of
product replacement.
What Hotpoint Will Not Cover:
Staple your receipt here. Proof of the original purchase
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Hotpoint.com
Hotpoint is backed by GE Appliances Service. $OOZDUUDQW\VHUYLFHLVSURYLGHGE\RXU)DFWRU\6HUYLFH&HQWHUVRUDQ
DXWKRUL]HG&XVWRPHU&DUH
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WHFKQLFLDQ<RXFDQVFKHGXOHVHUYLFHRQOLQHDWHotpoint.com/serviceRUFDOO+RWSRLQW6HUYLFH
DW*(&$5(63OHDVHKDYH\RXUPRGHOQXPEHUDYDLODEOHZKHQFDOOLQJ
In Canada, call 800.661.1616.
LIMITED WARRANTY
Freezer Limited Warranty
EXCLUSION OF IMPLIED WARRANTIES
<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG:DUUDQW\$Q\LPSOLHGZDUUDQWLHV
LQFOXGLQJWKHLPSOLHGZDUUDQWLHVRIPHUFKDQWDELOLW\RUILWQHVVIRUDSDUWLFXODUSXUSRVHDUHOLPLWHGWRRQH\HDURU
the shortest period allowed by law.
For US Customers: 7KLVOLPLWHGZDUUDQW\LVH[WHQGHGWRWKHRULJLQDOSXUFKDVHUDQGDQ\VXFFHHGLQJRZQHUIRUSURGXFWV
SXUFKDVHGIRUKRPHXVHZLWKLQWKH86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D+RWSRLQW$SSOLDQFHV
$XWKRUL]HG6HUYLFHULVQRWDYDLODEOH\RXPD\EHUHVSRQVLEOHIRUDWULSFKDUJHRU\RXPD\EHUHTXLUHGWREULQJWKHSURGXFW
WRDQ$XWKRUL]HG+RWSRLQW$SSOLDQFHV6HUYLFHORFDWLRQIRUVHUYLFH,Q$ODVNDWKHOLPLWHGZDUUDQW\H[FOXGHVWKHFRVWRI
VKLSSLQJRUVHUYLFHFDOOVWR\RXUKRPH
6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDOGDPDJHV7KLVOLPLWHGZDUUDQW\
JLYHV\RXVSHFLILFOHJDOULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVZKLFKYDU\IURPVWDWHWRVWDWH7RNQRZZKDW\RXU
OHJDOULJKWVDUHFRQVXOW\RXUORFDORUVWDWHFRQVXPHUDIIDLUVRIILFHRU\RXUVWDWH¶V$WWRUQH\*HQHUDO
Warrantor: GE Appliances, a Haier company
Louisville, KY 40225
For Customers in Canada: 7KLVOLPLWHGZDUUDQW\LVH[WHQGHGWRWKHRULJLQDOSXUFKDVHUDQGDQ\VXFFHHGLQJRZQHU
IRUSURGXFWVSXUFKDVHGLQ&DQDGDIRUKRPHXVHZLWKLQ&DQDGD,QKRPHZDUUDQWVHUYLFHZLOOEHSURYLGHGLQDUHDV
ZKHUHLWLVDYDLODEOHDQGGHHPHGUHDVRQDEOHE\0DEHWRSURYLGH
Warrantor Canada: MC Commercial, Inc., Burlington, Ontario, L7R 5B6
For the Period of: Hotpoint Appliances Will Replace
One Year
)URPWKHGDWHRIWKH
original purchase
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LWVGLVFUHWLRQWRUHSODFHRUVHUYLFHWKHGHIHFWLYHXQLW6KRXOG+RWSRLQW$SSOLDQFHVGHFLGHWR
VHUYLFHWKHXQLW+RWSRLQW$SSOLDQFHVZLOOSURYLGHDQ\SDUWZKLFKIDLOVGXHWRDGHIHFWLQPDWHULDOV
RUZRUNPDQVKLSIUHHRIFKDUJHDORQJZLWKDQ\ODERUDQGUHODWHGVHUYLFHFRVWVWRUHSODFHWKH
GHIHFWLYHSDUW'XULQJWKLVSHULRGVKRXOG+RWSRLQW$SSOLDQFHVFKRRVHWRUHSODFHWKHXQLWLWPD\
GRVRE\SURYLGLQJ\RXZLWKDFHUWLILFDWHUHGHHPDEOHDWDUHWDLOHUIRUDUHSODFHPHQWSURGXFW

16 49-60816 Rev. 2
Consumer Support
CONSUMER SUPPORT
Hotpoint Appliances Website
Visit www.hotpoint.com for all of your product and support needs.
Register Your Appliance
5HJLVWHU\RXUQHZDSSOLDQFHRQOLQHDW\RXUFRQYHQLHQFH7LPHO\SURGXFWUHJLVWUDWLRQZLOODOORZIRUHQKDQFHG
FRPPXQLFDWLRQDQGSURPSWVHUYLFHXQGHUWKHWHUPVRI\RXUZDUUDQW\VKRXOGWKHQHHGDULVH<RXPD\DOVRPDLOLQ
WKHSUHSULQWHGUHJLVWUDWLRQFDUGLQFOXGHGLQWKHSDFNLQJPDWHULDO
,QWKH86GEAppliances.com/register
In Canada: GEAppliances.ca/after-sales-support
Schedule Service
([SHUW*($SSOLDQFHVUHSDLUVHUYLFHLVRQO\RQHVWHSDZD\IURP\RXUGRRU*HWRQOLQHDQGVFKHGXOH\RXUVHUYLFHDW
\RXUFRQYHQLHQFHDQ\GD\RIWKH\HDU,QWKH86GEAppliances.com/service RUFDOOGXULQJQRUPDO
business hours.
In Canada: call 800.561.3344
Extended Warranties
<RXPD\SXUFKDVHD+RWSRLQW$SSOLDQFHVH[WHQGHGZDUUDQW\RQOLQHDW GEAppliances.com/extended-warranty or
FDOO
,Q&DQDGDFDOO
Parts and Accessories
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9,6$0DVWHU&DUGDQG'LVFRYHUFDUGVDUHDFFHSWHG2UGHURQOLQHWRGD\KRXUVHYHU\GD\
,QWKH86GEApplianceparts.comRUE\SKRQHDWGXULQJQRUPDOEXVLQHVVKRXUV
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
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website at GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
Contact Us
,I\RXQHHGWRFRQWDFWXVIRUDQ\UHDVRQSOHDVHYLVLWGEAppliances.com/contact or call 800.626.2000.
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GEAppliances.com/contact
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GEAppliances.ca/en/contact-us
