NINJA WOODFIRE
TM
OUTDOOR OVEN
OO100 Series | Owner’s Guide
IMPORTANT SAFETY INSTRUCTIONS
FOR OUTDOOR USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
1 To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
2 This appliance is for outdoor household use only.
3 DO NOT use this appliance for anything other than its intended use. Misuse may cause injury.
4 DO NOT use in moving vehicles or boats.
5 This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved.
6 To avoid property damage from flame or heat, maintain a minimum distance of 3 feet from rear, sides, and top to walls, rails,
or other combustible constructions.
7 DO NOT touch hot surfaces. Appliance surfaces are hot during and after operation. To prevent burns or personal injury,
ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
8 Use care when opening the oven to avoid burns. ALWAYS open door to detent before fully opening to check for any flareup as
some foods may cause fats, oils, or grease to splash and create flareup or flame.
9 DO NOT use oils/fats, such as butter, olive oil, and margarine, when cooking over 5000F to avoid the risk of smoke and
property damage due to smoke.
10 To prevent burns or personal injury ALWAYS use care when interfacing with product. Recommend use of long-handled
utensil and protective hot pads or insulated oven mitts.
11 Ensure the surface is level, stable, clean, and dry. DO NOT place the appliance near the edge of the surface the oven is placed
on during operation. DO NOT clean this product with a water spray or any spray like items.
12 Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used near, cleaned, or maintained
by children. Close supervision is necessary when used near children.
13 A short power-supply cord is provided to reduce the risk of children less than 8 years grabbing the cord or becoming entangled
and to reduce the risk of people tripping over a longer cord. When using an extension cord it must be specific for use
outdoors and must have a “W” marking and tag stating: SUITABLE FOR USE WITH OUTDOOR APPLIANCES.
14 ALWAYS maintain a minimum safe distance of at least 1 foot (30 cm) from the smoke box during smoking. Small flames can
come out from the smoke box if the oven lid is lifted in windy conditions.
15 Use only on properly grounded outlet. Connect ONLY to GFCI grounded electrical outlet if using an extension cord. Longer
detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If longer
detachable power-supply cord or extension is used: The cord should be arranged so that it will not drape over the tabletop
where it can be pulled on by children or tripped over unintentionally.
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial
property damage if the warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For outdoor use only.
@ninjakitchen
SharkNinja Operating LLC
US: Needham, MA 02494
1-855-427-5125
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Illustrations may dier from actual product. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
NINJA is a registered trademark of SharkNinja Operating LLC.
NINJA WOODFIRE is a trademark of SharkNinja Operating LLC.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2023 SharkNinja Operating LLC
OO100Series_IB_MP_Mv12
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 1760 Watts
RECORD THIS INFORMATION
Model Number: ____________________
Serial Number: _____________________
Date of Purchase: ___________________
(Keep receipt)
Store of Purchase: __________________
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device
THANK YOU for purchasing the Ninja Woodfire
TM
Outdoor Oven
SCAN HERE for pellets,
accessories, and
how-to videos
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16 To avoid burn injury, ALWAYS use pellet scoop when adding pellets to smoker box. DO NOT add pellets by hand.
17 To avoid burn injury and property damage, make sure the lid of the smoke box is fully closed to prevent flames from
escaping out of the smoke box.
18 Pellets may continue to burn after cook time is complete. DO NOT touch or remove the smoke box until the oven has
stopped smoking, pellets have completely burned out, and the smoke box has cooled.
19 DO NOT allow pellets to overflow the smoke box. Doing so will introduce additional oxygen leading to combustion, flame,
and damage to the oven which may result in burn injury.
20 ALWAYS ensure the oven is completely cool before removing the cooking plates or moving the oven to avoid burns or
personal injury.
21 DO NOT use the appliance without the Accessory Frame installed.
22 To protect against electrical shock, keep the cord connection dry and off the ground. DO NOT immerse cord, plugs, or main
unit housing in water or other liquid.
23 Regularly inspect the appliance and power cord. DO NOT use the appliance if there is damage to the power cord or plug. If
the appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
24 NEVER use outlet below countertop surface.
25 ALWAYS ensure the appliance is properly assembled before use.
26 NEVER connect this appliance to an external timer switch or separate remote-control system.
27 DO NOT place appliance where the cord may hang over edges of tables or counters or touch hot surfaces.
28 Only use recommended accessories included with this appliance or authorized by SharkNinja. The use of accessories or
attachments not recommended by SharkNinja may cause a risk of fire or injury.
29 Before placing any accessory into the cooker, ensure they are clean and dry.
30 DO NOT move the appliance when in use.
31 DO NOT cover the air intake vent or air outlet vent while unit is operating. Doing so will prevent even cooking and may
damage the oven or cause it to overheat.
32 Ensure all accessories are correctly inserted and securely locked into position.
33 DO NOT use this appliance for deep frying.
34 Should a grease fire occur, or the oven emits black smoke, unplug immediately. Wait for smoking to stop before removing
any cooking accessories.
35 Socket voltages can vary, affecting the performance of the product. To prevent possible illness, ALWAYS use an external
food thermometer to check that the food is cooked to the recommended temperatures.
36 DO NOT use heating or any other non-food grade pellets in the grill, due to potential hazardous contaminants and addi-
tives that may be present.
37 NEVER use heating fuel pellets, hardwood, charcoal, liquid fuels, or any other combustible material in the smoke box.
38 Keep hands and face away from smoke box when unit is in use and hot.
39 ALWAYS keep a fire extinguisher accessible while operating the oven.
40 ALWAYS store wood pellets in a dry location, away from heat-producing appliances and other fuel containers.
41 To disconnect, press the power button to turn the oven off, then unplug from socket when not in use and before cleaning.
42 Please refer to the Cleaning & Maintenance section for regular maintenance of the appliance.
43 Keep the oven clean and DO NOT allow excess grease or ash to collect inside or on the smoke box and cartridge. Doing so
significantly increases the chances of a grease fire and additional smoke which can taint the flavor of the food.
44 To avoid personal injury and burns, allow oven to cool before cleaning, disassembly, putting in or taking off parts, and storage.
45 DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
46 DO NOT place appliance on hot surfaces, near hot gas or electric burner, in a heated oven, or on a stovetop.
IMPORTANT SAFETY INSTRUCTIONS
FOR OUTDOOR USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
ninjakitchen.com
SAVE THESE INSTRUCTIONS.
2
A Assembled Main Unit
(power cord not shown)
B Accessory Frame
C Pizza Stone
D Pro-Heat Pan
E Roast Rack
F Smoke box
G Pellet Scoop
H Cover (not included
with all models)
A
B
C
D
E
F G H
PARTS & ACCESSORIES
1
1
Remove all packaging material and tape from
the oven.
2
Remove all accessories from the package
and read this manual carefully. Please pay
particular attention to operational instructions,
warnings, and important safeguards to avoid
any injury or property damage.
3
Rinse the Accessory Frame, Pro-Heat Pan,
and Roast Rack in warm, soapy water. Rinse
and dry thoroughly.
4
DO NOT use abrasive brushes or sponges on
the cooking surface. Damage to the coating
can occur.
BEFORE FIRST USE
NOTE: DO NOT get the Pizza Stone wet or put
it in the dishwasher. Place it in the oven after
removing all packaging.
NOTE:
We recommend placing all accessories
inside the oven and running it on the Bake
function for 20 minutes at 700°F without
adding food. This removes any residue and is
not detrimental to the performance of the oven.
EXTENSION CORD
1
Connect to proper 3-prong grounded GFCI
outlets only.
2
Use only outdoor extension cords marked as
“SJOW” and “suitable for use with outdoor
appliances.” For cords up to 25 feet, use
14 gauge. For 25- to 50-foot cords, use
12 gauge. Cords longer than 50 feet are
not recommended. Using the incorrect
cord could lead to the cord overheating/
melting and/or a drop in voltage that can
increase preheat times and impact cooking
performance/cook times.
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GETTING TO KNOW THE NINJA WOODFIRE
TM
OUTDOOR OVEN
FUNCTIONS
Turn the left-hand dial to select the desired
function or to turn o the oven.
WARM: Keep meals warm and ready to eat after
cooking.
DEHYDRATE: Gently remove moisture for snacks
like jerky and dried fruit.
SMOKER: Low and slow cooking to tenderize
large cuts of meat.
BAKE: Create baked goods with crispy crusts
and fluy centers.
BROIL: Quickly melt toppings or create
beautifully browned exteriors
SPECIALTY ROAST: Start high and finish low for
a crisp outside and juicy inside.
MAX ROAST: Get charred, crispy, caramelized
results a traditional oven can’t create.
PIZZA: Make your favorite pizza styles at home
from fresh to frozen
Neapolitan – Neapolitan-style pizzas have
char on the outside of the thin, crispy crust
and are piled high with fresh mozzarella
cheese.
Thin – A thinner crust supports a smattering
of thinly sliced ingredients that cook quickly.
Pan – A thicker crust and use of a deep-style
pan means you can pile on your ingredients
since it bakes longer than a thin crust.
New York Style – Thinner crust with lots of
low-moisture mozzarella cheese piled on top.
The cheese extends close to the edge of the
dough, leaving about an inch exposed to
handle the slice while eating.
Frozen – For best results, follow the
instructions on the box.
Custom – Use your favorite style crust and
add your favorite ingredients to create your
own custom pizza.
OPERATING BUTTONS/DIALS/INDICATOR
LIGHTS
1. OFF:
When unit is not in use, ensure dial is in
the OFF position.
2. LEFT-HAND DIAL:
Use this dial to select
desired cook function.
3. TEMP/TIME BUTTONS: Press the
TEMP button,
then use the right-hand dial to select desired
temperature. Press the TIME button, then use
the right-hand dial to select desired time.
4. RIGHT-HAND
DIAL: Use this dial along with
the TEMP and TIME buttons to adjust the
temperature and time and to choose pizza
type.
5.
START/STOP BUTTON:
Press START/STOP
button to start or stop the current cook
function.
6.
READY: When cooking multiple pizzas, the
READY indicator will illuminate, indicating
the Pizza Stone is at temperature
to
cook the
next Pizza.
7.
ON: If the oven is on and not set to the OFF
position, this light will illuminate, indicating the
oven is still on and hot. When the oven is not in
use, turn the left-hand dial to OFF.
8.
WOODFIRE FLAVOR: Press to add Woodfire
Flavor to food. (Cannot be used for Warm or
Broil.)
7
5
6
3
8
4
2
1
NOTE:
Functions may vary by model.
SMOKE BOX
Installing the smoke box:
To install, open by
putting your finger on the side insert to hold the
box open and insert the removable smoke box
so it sits firmly in place.
Adding Ninja Woodfire
TM
Pellets:
Fill the pellet
scoop to the top and level o to avoid spilling.
While holding the smoke box lid open, pour
pellets into the smoke box until filled to the top.
Then, close the smoke box lid.
For best results, performance, and flavor, use
only Ninja Woodfire Pellets.
Removing and cleaning the smoke box:
To
avoid burns, allow pellets to cool completely
before removing from the oven and cleaning.
BEFORE FIRST USE – CONT’D
HOW TO INSTALL THE ACCESSORY FRAME:
1
Install Accessory Frame in the bottom
level of the oven (top level if using the Broil
function).
2
If cooking pizza, place the Pizza Stone on
the Accessory Frame.
3
For all other functions, remove the Pizza
Stone and place the Pro-Heat Pan in the
Accessory Frame.
4
If using the Roast Rack, nest it in the
Pro-Heat Pan.
NOTE:
While not recommended, preheating
can be skipped by pressing and holding the
right-hand dial for 4 seconds.
Max Roast
1 Install the Accessory Frame in the bottom of the
oven, then place the Pro-Heat Pan on top of it.
2
Turn the left-hand dial to select MAX ROAST.
3
If you plan to use the WOODFIRE FLAVOR
TECHNOLOGY, pull the smoke box open
and use the pellet scoop to fill the smoke
box to the top with Ninja Woodfire Pellets.
DO NOT overflow the smoke box. Then
press the WOODFIRE FLAVOR
TECHNOLOGY button.
4 Press the TEMP button, then use the right-
hand dial to set the temp. Press the TIME
button, then use the right-hand dial to set
the time.
5 Press START/STOP to begin preheating.
6 While oven is preheating. Start prepping
ingredients. Estimated preheat time is
25 minutes depending on set temperature.
7 When the oven is preheated, ADD FOOD
PRS START will appear on the display.
8 Use oven mitts to pull out the frame and place
ingredients on the pan.
9 Press START/STOP to begin cooking. The
timer will begin counting down.
10 When cook time is complete, the oven will
beep and DONE will display.
11
Use oven mitts to remove food from the oven.
Let it rest, then serve.
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COOKING FUNCTIONS
Bake, Dehydrate, Warm (not included on all
models)
1 Install the Accessory Frame in the bottom of
the oven.
2
Turn the left-hand dial to select BAKE,
DEHYDRATE, or WARM.
3
If you plan to use the WOODFIRE FLAVOR
TECHNOLOGY, pull the smoke box open
and use the pellet scoop to fill the smoke
box to the top with Ninja Woodfire Pellets.
DO NOT overflow the smoke box. Then
press the WOODFIRE FLAVOR
TECHNOLOGY button.
4 Press the TEMP button, then use the right-
hand dial to set the temp. Press the TIME
button, then use the right-hand dial to set
the time.
5 Press START/STOP to begin preheating.
Estimated preheat time is 5 to 25 minutes
depending on set temperature. If using
Woodfire Flavor Technology, the pellets will
go through an ignition cycle (IGN), then the
oven will begin preheating (PRE).
6
While oven is preheating, start prepping
ingredients.
7
When the oven is preheated, ADD FOOD,
PRS START will appear on the display.
8 Use oven mitts to pull out the frame and place
pan with ingredients onto frame.
9 Press START/STOP to begin cooking. The
timer will begin counting down.
10
When cook time is complete, the oven will
beep and DONE will display.
11
Use oven mitts to remove food from the oven.
Let it rest, then serve.
Specialty Roast
1 Install the Accessory Frame in the bottom of
the oven.
2
Turn the left-hand dial to select SPECIALTY
ROAST.
3
If you plan to use the WOODFIRE FLAVOR
TECHNOLOGY, pull the smoke box open
and use the pellet scoop to fill the smoke
box to the top with Ninja Woodfire Pellets.
DO NOT overflow the smoke box. Press the
WOODFIRE FLAVOR TECHNOLOGY
button.
4
Stage 1 LED will illuminate; this is the high
temperature setting.
5 Press the TEMP button, then use the right-
hand dial to set the temp. Press the TIME
button, then use the right-hand dial to set
the time.
6 Push the right-hand dial and Stage 2 LED will
turn on. Repeat the previous step to program
Stage 2.
7 Press START/STOP to begin preheating.
Estimated preheat time is 25 minutes
depending on set temperature. If using
Woodfire Flavor Technology, the pellets will
go through an ignition cycle (IGN), then the
oven will begin preheating (PRE).
8 When the oven is preheated, ADD FOOD
PRS START will appear on the display.
9 Pull the Accessory Frame forward and place
pan with ingredients onto frame. Close the
door.
10 Press START/STOP to start timer. Stage 1
temp and time will display and timer will begin
counting down. The oven will automatically
switch to Stage 2 settings when Stage 1 is
complete.
11 When cook time is complete, the oven will
beep and DONE will display on the oven.
12
Use oven mitts to remove food from the oven.
Let it rest, then serve.
USING THE NINJA WOODFIRE
TM
OUTDOOR OVEN
IMPORTANT: Pro-Heat Pan should be installed
as it needs to preheat with the oven.
NOTE: There is no preheat time for the Warm
and Dehydrate functions.
Smoker
1
Install the Accessory Frame in the bottom of
the oven, then place the Pro-Heat Pan on top
of it. Place the Roast Rack in the pan (optional).
2
Turn the left-hand dial to select SMOKER.
3
Place ingredients on the Roast Rack or
Pro-Heat Pan.
4 Pull the smoke box open and use the pellet
scoop to fill the smoke box to the top with
Ninja Woodfire Pellets. DO NOT overflow the
smoke box.
5 Press the TEMP button, then use the right-
hand dial to set the temp. Press the TIME
button, then use the right-hand dial to set
the time.
6
Press START/STOP to begin cooking. There is
no preheat time for the Smoker function. The
pellets will go through an ignition cycle (IGN)
for 3–4 minutes, then the oven will begin
cooking and the timer will begin counting
down.
7
When cook time is complete, the oven will
beep and DONE will appear on the display.
8
Use oven mitts to remove food from the oven.
Let it rest, then serve.
NOTE:
The unit will beep and display FLIP
for 30 seconds. Flipping is optional, but
recommended.
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To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service
at 1-855-427-5125.
So we may better assist you, please register the product online at
registeryourninja.com and have the product on hand when you call.
REPLACEMENT PARTS
NOTE: DO NOT get the Pizza Stone wet.
CLEANING & MAINTENANCE
CLEANING THE OVEN
1 The oven should be cleaned thoroughly after
each use. ALWAYS let the appliance and
accessories cool before cleaning.
2 Unplug the grill from power source before
cleaning. Keep the door open after removing
food to allow the oven to cool quicker.
3 Use soap and water to clean the inside of
oven with a nylon brush.
CLEANING THE ACCESSORIES
Smoke box
Remove smoke box and safely discard all
contents after every use.
Cleaning the smoke box after every use is not
required. Use a wire brush to remove extra
creosote after every 10 uses.
Pizza Stone
NOTE: DO NOT use liquid cleaning solution on
the smoke box.
Allow the pizza stone to cool completely before
cleaning. The pizza stone can crack or break if it
comes in contact with cold water while it’s hot.
1 Scrape lightly . DO NOT use a metal spatula or
knife, as these can scratch the pizza stone.
2 Wipe any remaining debris o the stone using
a soft cloth.
Roast Rack/Accessory Frame
1 Allow the oven to cool before removing the
racks. The racks are dishwasher safe.
2 If washing by hand, use dish soap, warm
water, and the rough side of a sponge to
remove any baked-on food.
3 Rinse the racks and towel-dry.
Pro-Heat Pan
1 Allow the Pro-Heat Pan to cool. DO NOT put
the Pro-Heat Pan in the dishwasher.
2 Use dish soap, warm water, and the rough
side of a sponge to remove any remaining
discoloration. DO NOT use steel wool or
other abrasive scrubbers as this may scratch
the cookware.
3 Rinse the pot or pan and dry it with a dish
towel.
Broil
(not included on all models)
1
Install the Accessory Frame in top level of the
oven, then place the Pro-Heat Pan on top of it.
Place the Roast Rack in the pan (optional).
2
Turn the left-hand dial to select BROIL.
3 Press the TEMP button, then use the right-
hand dial to set the temp. Press the TIME
button, then use the right-hand dial to set
the time.
4
Place ingredients on the Roast Rack or
Pro-Heat Pan.
5
Press START/STOP to begin cooking. There is
no preheat time. The oven will begin cooking
and the timer will begin counting down.
6
When cook time is complete, the oven will
beep and DONE will display.
7
Use oven mitts to remove food from the oven.
Let it rest, then serve.
USING THE NINJA WOODFIRE
TM
OUTDOOR OVEN – CONT’D
Pizza
1
Install the Accessory Frame in the bottom of
the oven, then place the Pizza Stone on top.
2
Turn the left-hand dial to select PIZZA.
3
If you plan to use the WOODFIRE FLAVOR
TECHNOLOGY, pull the smoke box open
and use the pellet scoop to fill the smoke
box to the top with Ninja Woodfire Pellets.
DO NOT overflow the smoke box. Press the
WOODFIRE FLAVOR TECHNOLOGY
button.
4
Use the right-hand dial to select the
desired
preset pizza type (Neapolitan, Thin, Pan, New
York Style, Frozen, or Custom).
5
Press START/STOP to begin preheating.
Estimated preheat time is 10–25 minutes
depending on set temperature. If using
Woodfire Flavor Technology, the pellets will go
through an ignition cycle (IGN), then the oven
will begin preheating (PRE).
6
Use the right-hand dial to set TIME. Setting
TIME is dierent for PIZZA. This sets the pizza
cook timer (similar to an oven timer). When
time has ended, the oven will stay on for up to
one hour for cooking back-to-back pizzas.
7
Once the oven has reached temperature, ADD
FOOD PRS STRT will display. Place pizza
directly on the stone.
8
Press START/STOP again and the timer will
begin counting down.
9
When cook time is complete, the oven will beep
and GET FOOD will appear on the display. Use
pizza peel to remove pizza from oven.
NOTE:
If cooking Pan Pizza, you will need to
prepare in a deep-dish pan (not included).
NOTE:
Temp can only be set using MANUAL.
NOTE:
We recommend using the Ninja Pizza
Peel, sold separately. If you do not have a pizza
peel, use the cutting board or underside of a
bake pan with flour to place pizza on stone.
NOTE: COOKING BACK-TO-BACK PIZZAS –
For best results, wait until READY appears on
the display. This indicates the stone is back
up to temperature. Then add the next pizza.
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The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following
the receipt date of the replacement unit or the remainder of the existing warranty, whichever is
later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement
parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-855-427-5125 to assist with product support and
warranty service options, including the possibility of upgrading to our VIP warranty service options
for select product categories. So we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-855-427-5125 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist will provide you with
return and packing instruction information.
How state law applies
This warranty gives you specifi c legal rights, and you also may have other rights that vary from state
to state. Some states do not permit the exclusion or limitation of incidental or consequential damages,
so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
NJA_1_YR_IB_LMTD_WRNTY_US_ENG_OO
TROUBLESHOOTING & FAQ
WARNING: To reduce the risk of shock and unintended operation, turn power o and unplug unit
before troubleshooting.
• Why does “ADD FOOD PRS STRT” appear on the control panel display?
The oven has completed preheating, and it is now time to add the ingredients.
• Why does “E” appear on the control panel display?
The oven is not functioning properly. Contact Customer Service at 1-855-427-5125 so we may assist you.
Please register the product online at registeryourninja.com and have the product on hand when you call.
• Should I add my ingredients before or after preheating?
For best results, let the oven preheat before adding ingredients.
• Why did a circuit breaker trip while using the oven?
The oven uses 1800 watts of power, so it must be plugged into an outlet on a 15-amp circuit breaker.
Using an outlet on a 10-amp breaker will cause the breaker to trip. It is also important that the oven be
the only appliance plugged into an outlet when in use. To avoid tripping a breaker, make sure the oven
is the only appliance plugged into an outlet on a 15-amp breaker.
• Why is my unit not powering on?
To turn on the oven, rotate the left-hand dial clockwise out of the OFF position. If the oven is still not
powering on, make sure it is plugged in, or try a dierent outlet. If the oven is still not powering on,
please contact Customer Service at 1-855-427-5125.
• When do I press the Woodfire Flavor button?
Press the Woodfire Flavor button before pressing START to add smoke when using the Dehydrate,
Broil, Specialty/Max Roast, Sear, and Pizza functions. Woodfire Flavor Technology is automatically
enabled when using the Smoker function.
• Can I turn o Woodfire Flavor?
If you pressed Woodfire Flavor and already started the cooking function by pressing START, you can
press the Woodfire Flavor button again to turn it o if the ignition cycle is less than 75% complete. If
pellets have fully ignited and the grill has transitioned to the preheat cycle (indicated on the display
screen), you cannot turn Woodfire Flavor o.
• Can I plug the oven into an RV outlet?
Only if the RV outlet can provide up to 15 amps of 120-volt power.
• Can I plug the oven into a car, SUV, or truck outlet?
Only if the car, SUV, or truck outlet can provide up to 15 amps of 120-volt power.
• Can I use an extension cord?
Yes, connect to a proper 3-prong grounded GFI outlet only and ensure you are using the correct
recommended cord. Use only outdoor extension cords marked as “SJOW” and “suitable for use with
outdoor appliances.” For cords up to 25 feet, use 14 gauge. For 25- to 50-foot cords, use 12 gauge. Cords
longer than 50 feet are not recommended. Using the incorrect cord could lead to the cord overheating/
melting and/or a drop in voltage that can increase preheat times and impact cooking performance/cook times.
• Can I use the oven when it’s raining or snowing?
Yes, but make sure you read through all safety instructions in the owner’s guide before use. Preheat
times could be impacted depending on severity of weather.
• Can I use the oven inside?
No, this unit is for outdoor use only.
• Can I use oils to cook in my oven at high temperatures?
Use the recommended fats/oils sparingly and only use the “not recommended fat/oils” when called for
in a Ninja recipe (refer to “Best Practices when Cooking Above 500°F for approved fats/oils included
in packaging).
• How do I avoid a fire in my oven while batch cooking at high temperatures?
Remember to empty the fat/oil from the Pro-Heat Pan to help prevent spillover. Ensure Pro-Heat Pan
is washed thoroughly before each use. This will prevent grease from burning and causing smoke.
• How do I avoid flare-ups when I open the oven?
When cooking at high temperatures, specifically when roasting foods, open the door slowly and at an
arm’s length. Remember to empty the fat/oil from the Pro-Heat Pan to help prevent spillover. This will
help prevent smoke and flare-ups.
• What does the READY light mean?
READY indicates the Pizza Stone is at temperature and ready to cook.
• What does the ON light mean?
If the unit is on and not in the OFF position this light will illuminate, indicating the unit is still on and
hot. When the unit is not in use, turn the left-hand dial to OFF.
• Can I use my own bake pan?
Yes. Place your bake pan (or deep-dish pizza pan if you’re using the preset Pizza “Pan” setting) on the
Pro-Heat Pan. DO NOT place any accessories not intended for the Ninja Outdoor Oven directly on the
Accessory frame.
