Side-by-Side Refrigerator
®
P/N BCD-513WI BCD-595WI
Transform SR Brands Management LLC
Hoffman Estates, IL, U.S.A. 60179 U.S.A
www.kenmore.com
#,*
= color number
Models: 897.5180#
Use & Care Guide
2
TABLE OF CONTENTS
Product Record
...............................................................
3
Important Safety Instructions
................................
5
Electrical & Grounding Requirements
..............
7
Parts and Features
.......................................................
8
Refrigerator Installation..............................
9-14
Unpacking the Refrigerator ............................
Installation
....................................................................
10
Removing/Replacing Your Refrigerator and
Freezer Handles and Doors
...........................
11-13
Leveling and Door Alignment ......................
14
Using Your Refrigerator
..................................
16
Setting the Controls .......................................
16
Control Panel Features
............................................16
Automatic Icemaker......................................18
Food Storage Guide .....................................
20
Refrigerator Section
Water and Ice Dispenser .............................
21
Refrigerator/Freezer Door Bins...................
Refrigerator Drawers and Cover..................
22
Refrigerator/Freezer Shelves
.............................
22
Freezer Section
Water Filter
.....................................................23
Care And Cleaning
.........................................
26
Outside ...........................................................
26
Inside Walls ...................................................
26
Door Liner And Gaskets ...............................
26
Plastic Parts ....................................................
26
Condenser Coils.............................................
26
LED Light Replacement ................................
27
Power Interruptions .......................................
27
When You Go On Vacation ........................
27
When You Move ............................................
27
Connecting the Water Line
............................
28
Troubleshooting Guide
...................................
31
Last page service contact
........... Back Cover
26
Kenmore limited warranty
....................................
4
9
22
3
PRODUCT RECORD
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Model No.___________________ Date of Purchase ___________________
6HULDO1o.___________________
6DYe these instructions and attach your sales receipt for future reference.
4
Kenmore Limited Warranty
Kenmore® products are sold and distributed by Kenmore and Kenmore authorized distributors and
licensees in various countries.
For information on the limited warranty and authorized provider applicable to your product and
country please visit: https://www.kenmore.com/warranty-information/
For a printed copy please contact us at 1-844-553-6667 or at the address below:
ATTN: Kenmore Warranty Request
5407 Trillium Suite B120
Hoffman Estates, IL 60192
5
IMPORTANT SAFETY INSTRUCTIONS
WARNING
SAVE THESE INSTRUCTIONS
To reduce the risk of re, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug rmly and pull it
straight out from the outlet.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
• Do not modify or extend the power cord length. It
could cause electric shock or re.
• When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
• The insulation in this unit contains cyclopentane or a
pentane-like gas which is ammable and requires a
special elimination process. Before discontinuing use of
this refrigerator, contact local authorities to arrange for
safe disposal of the unit.
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
You will be killed or seriously injured if you do not follow instructions.
You can be killed or seriously injured if you do not follow instructions.
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
• DO NOT store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• DO NOT store explosive substances such as aerosol
cans containing ammable propellants in this
appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
• Keep ngers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: It is strongly recommended that any service be
performed by a quali ed technician.
DANGER
WARNING
CAUTION
6
WARNING
DANGER:
RISK OF CHILD ENTRAPMENT
SAVE THESE INSTRUCTIONS
v Before service is performed on the interior LED lighting,
power at the circuit
breaker or fuse box.
NOTE: The refrigerator and freezer compartment
lights are LED interior lighting, and service should be
ed technician.
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
nished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
v This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
v After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the
instructions at right to help prevent accidents (child
entrapment and suffocation.
v DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
v DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39.2°F.
sh that have any
-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
ected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
the doors.
v Leave the shelves in place so that
children may not easily climb inside
.
CAUTION
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
• WARNING: Cancer risk from exposure to Di-iso-nonyl phthalate - www.P65Warnings.ca.gov.
Drinking Water
NSF/ANSI/CAN 372
NSF/ANSI/CAN 61: Q≤1
MC 274353
7
CFC/HCFC DISPOSAL
ELECTRICAL & GROUNDING REQUIREMENTS
WARNING
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chloro uorocarbons or
hydrochloro uorocarbons). CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts, 60 Hz, AC only, and fused at 15 amperes (minimum).
This provides the best performance and also prevents
overloading house wiring circuits which could cause a re
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned o with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
checked by a quali ed electrician to make sure the
outlet is properly grounded.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a quali ed technician. If you intentionally release
refrigerant, you may be subject to nes and imprisonment
under provisions of environmental legislation.
USE OF EXTENSION CORDS
WARNING: Do not use extension cords or ungrounded
(two-prong) adaptors. Because of potential safety
hazards under certain conditions, the use of an extension
cord is not recommended. However, if you still elect to
use an extension cord, it is absolutely necessary that it
be a UL-listed (USA), 3-wire grounding type appliance
extension cord having a grounding type plug and outlet,
and that the electrical rating of the cord be 15 amperes
(minimum) and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
• Do not bend the power cord excessively or place heavy
articles on it.
• Connect the power plug in the proper position with the
cord hanging down.
• When moving the refrigerator, be careful not to roll
over or damage the power cord.
• If the power cord is damaged, have it replaced
immediately by the manufacturer or its service agent.
• Do not insert the power plug with wet hands.
• Do not insert your hands into the area under the
bottom of the appliance.
• Make sure that the power plug is not squashed or
damaged by the back of the refrigerator.
3-prong
grounding
plug
3-prong
grounding type
wall receptacle
Ensure proper
ground exists
before use.
CAUTION
WARNING
Replacing Electrical Cord
To avoid hazard, damaged power cords must be
replaced by the manufacturer or its service agent or
a similarly quali ed technician. Do not operate the
appliance with a damaged power cord.
8
PARTS AND FEATURES
Use this page to become more familiar with the parts and features of the refrigerator.
NOTE:
This guide covers several different models. The refrigerator you have purchased may have some or all of the
items listed below. The locations of the features shown below may not match your model.
B Refrigerator compartment
6 Refrigerator glass shelves
7 Crisper
8 Refrigerator door bins
9 Water filter
A
Freezer compartment
1 Dispenser
2 Freezer door Bins
3 Ice storage box
4 Freezer glass shelves
5 Freezer drawer
7
8
9
9
REFRIGERATOR INSTALLATION
WARNING WARNING
WARNING
UNPACKING THE REFRIGERATOR
Remove tape and any temporary labels from the
refrigerator before using. Do not remove any
warning labels,the model and serial number label,
or the Tech Sheet that is located under the front of
the refrigerator, behind the base grille.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also
be easily removed by rubbing a small amount of liquid
dish
soap over the adhesive with your fingers. Wipe with
warm water and dry.
ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of the refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
NOTE:
This appliance is intended to be used in household and
similar applications such as:
staff kitchen areas in shops,offices and other working
environments
v farm houses and by clients in hotels, motels and other
residential environments
v bed and breakfast environments
v catering and similar non-retail applications.
This product is not to be used for special purposes such
as the storage of medicine or test materials, or for use
on ships, etc.
Excessive Weight Hazard:
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
Excessive Weight Hazard:
The refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the poor.
Always pull the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator when trying
to
move it,as floor damage could occur.
Explosion Hazard:
Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do
so can result in fire,explosion,or death.
v
10
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
4.
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts, Hz, AC only, and fused at 15 amperes (minimum).
This provides the best performance and also prevents
overloading house wiring circuits which could cause a
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
1. To avoid noise and vibration, the unit must be leveled
and installed on a solidly constructed poor. If required,
adjust the leveling legs to compensate for unevenness
of the floor.The front should be slightly higher than the
rear to aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the leveling
legs counterclockwise to raise
the unit or clockwise to
lower it. (See LEVELING AND DOOR ALIGNMENT.)
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
2. Insta
ll this appliance in an area where the temperature
is between 50°F(10°C
)and 110°F(43°C). If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.
REFRIGERATOR INSTALLATION
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
WARNING
4” (10 cm)
4” (10cm)
4” (10 cm)
12” (30 cm)
WARNING
Be careful when you work with the hinge, stopper, etc.
You may be injured.
To avoid risk of injury or electrical shock, do not put
hands or metal objects into the air vents or bottom
opening of the refrigerator.
NOTE: The water pressure must be between 20 and
100 psi (138 - 689kPa) on models without a water
filter and between 30 and 100 psi(207 - 689kPa)
on models with a water filter.
T
oo small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at leDVW
LQFKHV54FPLQIront of the refrigerator to open the
doors.
21
11
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
REFRIGERATOR INSTALLATION
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Removing Refrigerator Handle
Allen wrench and remove the handle.
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Replacing Refrigerator Door Handle
tting
the handle footprints over the mounting
fasteners and tightening the set screws
Mounting
fasteners
Set screw
Allen wrench
Mounting
Fasteners
12
WARNING
Electrical Shock Hazard
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
REMOVING AND REPLACING
REFRIGERATOR DOORS
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
REFRIGERATOR INSTALLATION
Removing the left (freezer) door
wire
harness
hinge
cover
upper
hinge
1. Open the door. Remove the top hinge cover screw.
at blade screwdriver to pry back the hooks
(not shown) of the hinge cover from the top of the
refrigerator cabinet. Lift up the cover.
3. Disconnect all the wire harnesses.
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
4. Lift the door from the lower hinge pin.
lower hinge
5. Place the door, inside facing up, on a non-scratching
surface.
13
REFRIGERATOR INSTALLATION
Removing the right (refrigerator) door
wire
harness
5. Lift the door from the lower hinge pin.
lower hinge
6. Place the door, inside facing up, on a non-scratching
surface.
Reinstalling the right (refrigerator) door
1. Place the door onto the lower hinge pin.
2. Reconnect all wire harnesses.
Position the cover into
the cover screw.
Reinstalling the left (freezer) door
1.Connect all the wire harnesses.
2.Position the cover into place. Insert and tighten
the cover screw.
place. Insert and tighten
1.Right Dr. Cover (2 Philips screws);
2.Connectors need to be disconnected from the
cover;
3.Use Philips screw driver or 8mm socket /
wrench to remove;
4.Disassemble the left door in the same way.
14
REFRIGERATOR INSTALLATION
LEVELING
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
onal position.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
1. Turn the leveling leg counterclockwise to raise that side
of the refrigerator or clockwise to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs counterclockwise. It may take
several more turns, and you should turn both leveling
legs the same amount.
NOTE: Having someone push backward against the top of
of the leveling legs.
This makes it easier to adjust the legs.
DOOR ALIGNMENT
If the doors are still uneven after the refrigerator has
been leveleGo nish adjusting the doors by following the
instructions below.
1.
Take out the adjustable shim from the instruction bag.
2. Lift the lower door up slightly with hand.
3. Place the adjust shim between door and hinge with
hand or pliers.
adjust shim
15
WARNING
Electrical Shock Hazard
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
WATER
LINE
CONNECTION
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
Water
line connection
Security clamp
Dust cap
Step 1 ) Remove the security clamp.
Step 2 ) Remove the dust cap.
Step 3 ) Connect the PE soft
tube.
Step 4 ) Install the security clamp.
Step 5 ) Install the block.
Ste
p 6 ) Install the PE soft tube(sketch map)
REFRIGERATOR INSTALLATION
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
The refrigerator control functions as the thermostat for the
entire appliance (refrigerator and freezer sections). The
colder the setting, the longer the compressor will run to
keep the temperature colder. The freezer control adjusts
ow from the freezer to the refrigerator.
Setting the freezer control to a lower temperature keeps
more cold air in the freezer compartment to make it
colder.
AIRFLOW
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while
and may cause the refrigerator temperature to become
DLUpRZ
diagram below.)
IMPORTANT:
Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors.
To prevent odor transfer and dried out food, wrap or
cover foods tightly. (See the Food Storage Guide section
for details.)
NOTE: If you close the refrigerator door, you may see the
freezer door open and close again due to pressure from
PRIOR TO USE
CONTROL PANEL FEATURES
DLUpRZ
1. Clean your refrigerator thoroughly and wipe off dust
accumulated during shipping.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Let your refrigerator run for at least 2 or 3 hours
before putting food in it.Check the flow of cold air in
the freezer compartment to ensure proper cooling.
Your refrigerator is now ready for use.
16
Ice Off
Temperature
·
The refrigerator temperature control ranges from 32°F
to 43°F (0°C to 6°C).
·
The freezer temperature control ranges from -10°F
to 5°F (-23°C to -15°C).
Accela Chill Freezer Function
This mode will set the freezer temperature to -10°F or
-23°C for a quick drop in temperature when storing
large amounts of warm or room-temperature foods in
the freezer. The unit will remain in Accela Chill Freezer
Function for 24 hours or until the temperature reaches -10°F
or -23°C and will then return to the original setting, or
until the function is turned off at the control panel.
Accela Chill Refrigerator and Accela Chill Freezer can be
run simultaneously.
To enable the Accela Chill Freezer Function, press the
feature button until the Accela Chill Freezer icon is
illuminated. The icon will remain illuminated when
activated.
To disable the Accela Chill Freezer Function, press the
function button until the Accela Chill Freezer icon is
turned off.
Accela Chill Refrigerator Function
This mode will set the refrigerator temperature to 32°
F or 0°C for quick drop in temperature when storing
large amounts of warm or room temperature foods in
the refrigerator. The unit will remain in Accela Chill
Refrigerator Function for 2 hours and 30 minutes or
until the temperature reaches 32°F or 0°C and will
then return to the original setting, or until the function
is turned off at the control panel.
Both Accela Chill Refrigerator and Accela Chill Freezer
can be run together at the same time.
To enable the Accela Chill Refrigerator Function, press
the feature button until the Accela Chill Refrigerator
icon is illuminated.
The icon will remain illuminated when activated.
To disable the Accela Chill Refrigerator Function, press
the function button until the Accela Chill Refrigerator
icon is turned off.
loading your refrigerator. Doing so will restrict airflow
17
USING YOUR REFRIGERATOR
refrigerator to begin making ice. Wait 72 hours for
full ice production to occur.
full, the in-door ice bin holds approximately
3.3lbs
of ice.
To turn off the automatic icemaker, press the Ice Maker
button on the display. To turn on the automatic
icemaker, press the button again.
The water pressure must be between 20 and 100psi
(138 to 689 kPa) on models without a water filter and
between 30 and 100 psi(
207 to
689kPa) on models with
a water filter to produce the normal amount and size of
ice cubes.
WARNING
Personal Injury Hazard
Avoid contact with the moving parts of the ejector
mechanism, or the heating element that releases
automatic ice making mechanism while the refrigerator
is plugged in.
WHEN YOU SHOULD TURN THE ICEMAKER OFF
for several
hours.
minutes.
NOTE: The ice bin should be emptied when the Ice
Maker button is set to OFF.
NORMAL SOUNDS YOU MAY HEAR
if it has not yet been hooked up to water. To stop the
the icemaker.
NOTE: Keeping the icemaker on before the water line
is connected can damage the icemaker.
PREPAR
ING FOR VACATION
Set the Ice Maker button on the display to OFF and shut
the water supply to the refrigerator.
NOTE:
The ice bin should be emptied any time the Ice
Maker button is set to OFF.
If the ambient temperature will drop below freezing, have
DTXDOLoHGWHFKQLFLDQGUDLQWKHZDWHUVXSSO\V\VWHPWR
by ruptured water lines or connections.
WARNING: Connect to a potable water supply only.
Ice maker ON/OFF button
v
v
v You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.
18
AUTOMATIC ICEMAKER
The
ice
maker
can
make
about 3.3lbs
of
ice
every
24 hours .When the freezing chamber reaches the
set temperature , the ice maker can make the first
batch of ice just for several hours .
Ice Off
Sabbath Mode
1. How to enter Sabbath mode:
when the freezer is open, press and hold the "Refrigerator
Temp" button + the "Lock" button for 10 seconds;
2. In Sabbath mode:
a.There is no door opening alarm;
b.The LED lights in both refrigerator and freezer compart-
ment
are off;
c.The display panel does not display unless it is adjusted
manually ;
d.The refrigerator meets the normal refrigeration demand;
3. How to exit Sabbath mode:
a.When the freezer is open, press and hold the
Refrigerator
Temp button + the
Lock button for 10
seconds to exit man-ually;
b.When the working period of Sabbath mode exceeds
80 hours, it will automatically exit.
*In Sabbath mode, it will still display and emit light
aftertouching the panel, but it will turn off after waiting for
20
sec-onds without operation or after opening and closing
the
dooronce.
Door Alarm
When power is connected to the refrigerator, the door
alarm is activated.
When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
When you close the door, the door alarm will stop.
USING YOUR REFRIGERATOR
rst ice and water dispensed may include particles
or odor from the water supply line or the water tank.
rst few batches of ice (about 24
cubes). This is also necessary if the refrigerator has not
been used for a long time.
v Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
lter
and water supply. If the problem continues, contact a
ed service center. Do not use the
ice or water until the problem is corrected.
v Keep children away from the dispenser. Children may
play with or damage the controls.
v The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
v Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
lling it with water
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
v Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator
ected.
v Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
v To avoid personal injury, keep hands out of the ice
door and passage.
v Never remove the dispenser cover.
the
water supply and contact call the Kenmore Customer
Care Hotline at 1-844-553-6667.
CAUTION
AUTOMATIC ICEMAKER (continued)
19
USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
tting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
ed freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They may
break or burst if they freeze.
How toItems
Butter or
margarine
Cheese
Milk
Eggs
Fruit
Leafy
vegetables
Vegetables
with skins
(carrots,
peppers)
Fish
Leftovers
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Store in original carton on interior
shelf, not in door bin.
Wash, let dry, and store in refrigerator
in plastic bags or in a drawer.
Do not wash or hull fruit until you
are ready to use it. Sort and keep
fruit in its original container, in a
refrigerator drawer, or store in a
completely closed paper bag on a
refrigerator shelf.
Remove store wrapping and trim
bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
refrigerator drawer.
Place in plastic bags or plastic
container and store in drawer.
sh the
same day purchased.
Cover leftovers with plastic wrap or
aluminum foil, or store in plastic
containers with tight lids.
Ice Cream When storing frozen food like ice
cream for a long period, place
it on the freezer shelf, not in the
door bins.
20
USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
WATER AND ICE DISPENSER
To dispense cold water, push on the dispenser switch
with a glass.
WARNING: Do not put your
ngers up the ice chute opening.
Doing so can result in severe injury.
CAUTION: Do not dispense ice
ne china or crystal glasses.
China or crystal can break.
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
NOTE: The dispenser is equipped with a light that
turns on when the dispenser pad is engaged.
21
USING YOUR REFRIGERATOR
REFRIGERATOR/FREEZER DOOR BINS
The refrigerator and freezer feature bins which can
easily be arranged to store packaged products.
To remove, holding both sides, lift the door bin and pull it
out.
To replace the bin, slide it in above the desired support and
push down one side at a time until it snaps into place.
REFRIGERATOR DRAWERS AND COVER
The refrigerator drawers allow for better conservation of
fruits and vegetables.
To remove the refrigerator drawers—pull out the drawer
to full extension
, lift the front up , and pull straight
out.
To install—slightly tilt up the front, insert the drawer into
the frame and push it back into place.
REFRIGERATOR/FREEZER SHELVES
The shelves in your refrigerator and freezer are
adjustable to meet your individual storage needs.
Adjusting the shelves to t items of dierent heights
will make nding the exact item you want easier. Doing
so will also reduce the amount of time the refrigerator
doors are open which will save energy.
IMPORTANT: Do not clean glass shelves with warm
water while they are cold. Shelves may break if exposed
to sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when
removing them.
Detaching the shelf
Remove all items from the shelf. Lift the front of the shelf
slightly to disengage the rail stops.
Pull the shelf forward about halfway, keeping the front
of the shelf slightly lifted.
Holding the shelf with both hands, tilt the shelf and pull
it out.
Assembling the shelf
Tilt the front of the shelf up and guide the shelf into the
slots at a desired height. Slide the shelf in then lower the
front of the shelf.
CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.
Please push the sliding plug when you want to move the glass shelve.
22
USING YOUR REFRIGERATOR
USING YOUR REFRIGERATOR
WATER FILTER
WATER FILTER
lter:
3.After the water filter is replaced,dispense 2.5
gallons of water(flush for approximately 5 minutes)
to remove trapped air and contaminants from
the system.
NOTE: To purchase a replacement water filter,visit
a Sears store or call U.S.A. 1-844-553-6667.
You may also purchase online at
www.kenmore.com
NOTE:
$ZDWHUoOWHULVQRWQHFHVVDU\WRRSHUDWHWKLV
refrigerator.
,QVWDOODZDWHUoOWHUWRLPSURYHWKHTXDOLW\RIWKH
LFHDQG water dispensed.
1. Remove the water filter cover.
2.Remover the old water filter.
Rotate counterclockwise to
remove the filter.
3.Replace with
a new water filter.
。
。
0
1
2
1
2
4.Cover the water filter cover.
After aligning upwards,
rotate clockwise and tighten
the filter.
Align the hole position and then
apply downward force to tighten
the cover.
Hold the cover and push it
upwards to remove it.
23
Approximately every 6 months.
lter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
•
•
•
Unscrew and take down the filter according to the arrow indication on the filter.
Insert the new filter,and tighten.
After replacing the filter,take some water from the ice and water dispenser to remove air from the water system.
Discard the waste filter directly into a garbage can.
•
•
•
•
Performance Data Sheet
Use Replacement Cartridge: MFCMG14211F
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as speci
ed in NSF/ANSI Standard 42
* Based on the use of Cryptosporidium parvum oocysts
System tested and certi
ed by NSF International against NSF/ANSI Standard 42 for the
reduction of substances listed below.
WATER FILTER
Contaminant Reduction
Average
In uent
NSF speci ed Challenge
Concentration
Avg %
Reduction
Average
Product Water
Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirements
50%N/A0.05 mg/L97.5%2.0 mg/L ± 10%2.0 mg/LChlorine Taste and Odor
Nominal Particulate Class I, ,
0.5 to < 1.0 m
5,600,000
pts/mL
85%N/A73,000 pts/ml99.3%At least 10,000 particles/mL
24
WATER FILTER
WARNING
CAUTION
To reduce the risk associated with choking: Do not
allow children under 3 years of age to have access to
small parts during the installation of this product.
To reduce the risk associated with ingestion
of contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality without
adequate disinfection before and after the system.
ed for cyst reduction may be used on
lterable cysts. EPA
Establishment Number 070595-MEX-001
To reduce the risk associated with property damage
due to water leakage:
v Read and follow the Water Filter instructions before
installation and use of this system.
v Installation and use MUST comply with all state and
local plumbing codes.
v Do not install if water pressure exceeds 100 psi (689
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
v Do not
install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
v Do not install on hot water supply lines.
The maximum operating water temperature of this
water filter system is 100°F (38°C).
lter from freezing. Do not operate
refrigerator in ambient conditions below 50°F(10°C).
lter must be replaced every
six months, at the rated capacity, or if a noticeable
ow rate occurs.
v Do not install systems in areas where ambient
temperatures may go above 110ºF (43.3ºC).
ttings are secure and free
from leaks.
Application Guidelines/Water Supply Parameters
0.5 gpm (1.9 lpm)Service Flow
Water Supply
Community or private well -
Potable Water
30-100 psi (207 - 689 kPa)Water Pressure
34°F - 100°F (1°C - 38°C)Water Temperature
300 gallons (1136 liters)Capacity
cation 14-3015.
ed by California
Department of Public Health and replacement parts, see
Performance Data Sheet.
It is essential that the manufacturer’s recommended
lter replacement
requirements be carried out for the product to perform as
advertised.
NOTE:
While the testing was performed under standard
laboratory conditions, actual performance may vary.
T
lter, visit your local Sears
store or in the U.S.A. call 1-844-553-6667
You may also purchase online at www.kenmore.com
Product distributed in the United States by Transform
SR Brands Management LLC,Hoffman Estates, IL 60179.
3M is a trademark of 3M Company.
NSF is a trademark of NSF International.
© 2009 3M Company. All rights reserved.
Drain water filter when storing unit in temperatures
below 34°F (1°C).
25
CARE AND CLEANING
WARNING
Explosion Hazard
Use non- ammable cleaner. Failure to do so can result
in re, explosion, or death.
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
• Unplug refrigerator or disconnect power.
• Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
• Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• Plug in refrigerator or reconnect power.
OUTSIDE
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
INSIDE WALLS (allow freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or ammable uids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
CAUTION: While cleaning the inside, do not spray
water.
26
LED LIGHT REPLACEMENT
NOTE: The refrigerator and freezer compartment lights
are LED interior lighting, and service should be performed
by a quali ed technician.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2. Turn o the icemaker and empty the ice bin.
If you choose to turn the refrigerator o before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the SETTING THE
CONTROLS section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and freezer,and
remove all ice.
Turn off water supply and disconnect water tube from
refrigerator.
Ensure the water supply is completely shut off by
comfirming no water flow.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well
and tape them together so they do not shift and
rattle during the move. Refer to the USING YOUR
REFRIGERATOR section for removal instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls more easily OR screw in the
leveling legs all the way so they do not scrape the
oor. See the DOOR ALIGNMENT section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home,
put everything back
and refer to the REFRIGERATOR INSTALLATION
section for preparation instructions.
WARNING
Electrical Shock Hazard
Before service is performed on the interior LED lighting,
unplug the refrigerator or turn o power at the circuit
breaker or fuse box.
Setting either or both controls to the OFF position does
not remove power to the light circuit.
27
CARE AND CLEANING
CONNECTING THE WATER LINE
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or ooding. Call a quali ed plumber
to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
Connect to a potable water supply only.
If you use your refrigerator before connecting the water
line, make sure the Ice Maker button is set to OFF.
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
WATER PRESSURE
Connect to the cold water supply. The water pressure
must be between 20 and 100 psi (138 to 689 kPa) on
models without a water lter and between 30 and 100 psi
207 to 689 kPa) on models with a water lter.
If a reverse osmosis water ltration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water ltration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm
2
~ 4.2 kgf/cm
2
, less than 2.0~3.0 sec. to ll a cup
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to ll a
cup of 7 oz capacity):
• Check to see if the sediment lter in the reverse osmosis
system is blocked. Replace the lter if necessary.
• Allow the storage tank on the reverse osmosis system to
re ll after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, quali ed plumber.
• All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
• To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is su cient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
• Power drill.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shuto valve and the
refrigerator water valve.
• If your existing copper water
line has a ared tting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut o the ared tting with
a tube cutter and then use a
compression tting.
• Shuto valve to connect
to the cold water line. The
shuto valve should have a water inlet with a minimum
inside diameter of / in. at the point of connection
to the COLD WATER LINE.
Saddle-type shuto valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
28
INSTALLATION INSTRUCTIONS
valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
any sediment from the water pipe.
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing NDA tubing #49595 or 49599 or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
valve to the cold water pipe with
the pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbin
g
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten clamp or you may crush the
tubing.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
as close to the wall as possible.
NOTE: cient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
NOTE:
IMPORTANT : Use only new water hoses,
do not reuse old water hoses.
Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
Pipe Clamp
Saddle-Type
Valve
Vertical Cold
Water Pipe
Pipe Clamp
Clamp Screw
Washer
Inlet End
Saddle-Type
Valve
Packing Nut
Outlet Valve
Compression Nut
Ferrule (sleeve)
29
CONNECTING THE WATER LINE
8. FLUSH OUT THE TUBING
Turn the main water supply on and
ush out the tubing until the water
is clear.
Shut the water o at the water
valve after about one quart of
water has been ushed through the
tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1. Remove the plastic exible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
tting.
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
12. START THE ICEMAKER
The icemaker will not begin to operate until it reaches
its operating temperature of 14°F (–10°C) or below. It
will then begin operation automatically if the Ice Maker
button is set to ON.
CAUTION: Check to see if leaks occur at the water line
connections.
¼” (6.35 mm) Tubing
Refrigerator
Connection
Tubing Clamp
¼” (6.35 mm)
Compression
Nut
Ferrule
(Sleeve)
Back of refrigerator
30
CONNECTING THE WATER LINE
SolutionsPossible CausesProblem
Refrigerator and
Freezer section are
not cooling.
Firmly plug the cord into a live outlet with the properThe power supply cord is unplugged.
voltage.
During the defrost cycle, the temperature of eachRefrigerator is in the defrost cycle.
compartment may rise slightly. Wait 30 minutes and
con rm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of timeRefrigerator was recently relocated.
or moved on its side, it is necessary for the refrigerator
to lay upright for 24 hours before connecting it to
power.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but
use less energy due to more e cient technology.
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount
of food / hot food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to nd, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Firmly push the doors shut. If they will not shut all theDoors are not closed completely.
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F or 21ºC) expect
your compressor to run about 40% to 80% of the
time. Under warmer conditions, expect it to run even
more often. The refrigerator should not be operated
above 110°F (43ºC).
UCondenser / back cover is clogged. se a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
0.5 gpm (1.9 lpm)Service Flow
Potable WaterWater Supply
30-100 psi (207 - 689 kPa)Water Pressure
34°F - 100°F (1°C - 38°C)Water Temperature
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 amperes (minimum).
COOLING
31
COOLING
SolutionsPossible CausesProblem
Refrigerator or
Freezer section is too
warm.
It may take up to 24 hours for each compartment toRefrigerator was recently installed.
reach the desired temperature.
Rearrange items to allow air to Air vents are blocked. ow throughout the
compartment. Refer to the Air ow diagram in the
Using Your Refrigerator section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the e ect, reduce the
frequency and duration of door openings.
The refrigerator should not be operated inUnit is installed in a hot location.
temperatures above 110ºF (43ºC).
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this e ect.
See theDoors not closed correctly. Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
During the defrost cycle, the temperature of eachDefrost cycle has recently completed.
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and con rm
the proper temperature has been restored once the
defrost cycle has completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the e ect, reduce the
frequency and duration of door openings.
See theDoors not closed correctly. Doors will not close correctly section in the
Troubleshooting section.
Humid weather allows additional moisture to enter theWeather is humid.
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.
During the defrost cycle, the temperature of eachDefrost cycle recently completed.
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and con rm
that the proper temperature has been restored once
the defrost cycle has completed.
Food stored uncovered or unwrapped, and dampFood is not packaged correctly.
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
TROUBLESHOOTING GUIDE
32
snoituloSsesuaC elbissoPmelborP
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from
air vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperature
below 50°F (10°C), food can freeze in the refrigerator
compartment.
Frost or ice crystals
form on frozen food
(outside of package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
ect, reduce the
frequency and duration of door openings.
Refer to theDoor is not closing properly. “Doors will not close correctly or pop
open“ section in the Troubleshooting section.
Refrigerator or
Freezer section is too
cold.
If the temperature is too cold, adjust the control oneIncorrect temperature control settings.
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the freezer for
a long period of time.
Do not store food items with high water content in the
freezer for a long period of time.
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 3.3lbs ice
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
It is relter has been exhausted. lter:
v Approximately every 6 months.
lter indicator turns on.
v When the water dispenser output decreases.
v When the ice cubes are smaller than normal.
Low house water supply pressure.
The water pressure must be between 20 and 100
psi
(138-689kPa)on models without a water filter and
between 30 and 1
00
psi (207-
689
kPa) on models
with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
ltration system is
used.
ltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
COOLING/ICE & WATER
33
TROUBLESHOOTING GUIDE
snoituloSsesuaC elbissoPmelborP
Icemaker is not
making enough ice
(continued).
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice productionDoors are not closed completely.
ected. See the “Doors will not close
completely or pop open” section in Parts & Features
Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
ected.
Dispensing water
slowly.
It is relter has been exhausted. lter:
v Approximately every 6 months.
lter indicator turns on.
v When the water dispenser output decreases.
v When the ice cubes are smaller than normal.
ltration system is
used.
ltration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues.
If the problem persists, it may be necessary to contact
a plumber.
Low house water supply pressure.
Ice will not dispense if any of the refrigerator doorsDoors are not closed completely.Not dispensing ice.
are left open.
Infrequent use of the ice dispenser will cause the cubesInfrequent use of the dispenser.
to stick together over time, which will prevent them
from properly dispensing. Check the ice bin for ice
cubes clumping/sticking together. If they are, break up
the ice cubes to allow for proper operation.
The delivery chute is clogged with
frost or ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
Press and hold theThe dispenser display is locked. Lock button for three seconds to
unlock the control panel and dispenser.
It may take up to 24 hours for each compartment toIce bin is empty.
reach the desired temperature and for the icemaker
(arm/
sensor) is not obstructed.
Once the ice supply in the bin has been
completely exhausted, it my take up to 120
minutes before additional ice is available, and
approximately 24
ll the bin.
ICE & WATER
The water pressure must be between 20 and 100 psi
(138-689kPa)on models without a water filter and
between 30 and 1
00
psi (207-
689
kPa) on models
with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
34
TROUBLESHOOTING GUIDE
SolutionsPossible CausesProblem
Icemaker is not
making ice.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Locate the Ice Maker button on the display andIcemaker not turned on.
con rm that it is set to ON.
Foreign substances or frost on the ice-detecting sensorThe ice detecting sensor is obstructed.
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to
a water supply or the supply shuto
valve is not turned on.
Connect refrigerator to the water supply and turn the
water shuto valve fully open.
Icemaker shuto (arm or sensor)
obstructed.
If your icemaker is equipped with an ice shuto arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shuto sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis water ltration
system is connected to your cold
water supply.
Reverse osmosis ltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing
water.
New installation or water line recently
connected.
Dispense 2.5 gallons (9.5 l) of water ( ush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense the
entire 2.5 gallon (9.5 l) amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Press and hold theThe dispenser panel is locked. Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
Water lter has been recently
removed or replaced.
After the water lter is replaced, dispense 2.5 gallons
(9.5 l) of water ( ush for approximately 5 minutes) to
remove trapped air and contaminants from the system.
Do not dispense the entire 2.5 gallon (9.5 l) amount
continuously. Depress and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect refrigerator to the water supply and turn the
water shuto valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
ICE & WATER
35
TROUBLESHOOTING GUIDE
ICE & WATER
SolutionsPossible CausesProblem
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
A water lter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a lter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Discard the Icemaker was recently installed. rst few batches of ice to avoid discolored
or bad tasting ice.
Ice that has been stored for too long will shrink,Ice has been stored for too long.
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Dispensing warm
water.
Allow 24 hours after installation for the water storageRefrigerator was recently installed.
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your speci c model, the water storage
capacity will range from approximately 20 to 30 oz
(0.6 - 0.9 liter).
Dispenser has not been used for
several hours.
If the dispenser has not been used for several hours,
the rst glass dispensed may be warm. Discard the
rst 10 oz (0.3 liter).
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
A water lter may need to be installed to eliminate
taste and odor problems.
Water It is relter has been exhausted. commended that you replace the water lter:
• Approximately every 6 months.
• When the water lter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Dispense 2.5 gallons (9.5 l) of water (Refrigerator was recently installed. ush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense the
entire 2.5 gallon (9.5 l) amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Icemaker is making
too much ice.
Icemaker shuto (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is equipped with
an ice shuto arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shuto sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
24 hours to con rm proper operation.
36
TROUBLESHOOTING GUIDE
SolutionsPossible CausesProblem
The defrost control will click whenClicking
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
o .
Normal Operation
Rattling noises may come from theRattling
ow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on
the oor.
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Evaporator fan motor is circulatingWhooshing
air through the refrigerator and
freezer compartments.
Normal Operation
Air is being forced over the condenser
by the condenser fan.
Normal Operation
Refrigerant owing through theGurgling
cooling system.
Normal Operation
Contraction and expansion of thePopping
inside walls due to changes in
temperature.
Normal Operation
Water dripping on the defrost heaterSizzling
during a defrost cycle.
Normal Operation
If the side or back of the refrigeratorVibrating
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Water running into the drain panDripping
during the defrost cycle.
Normal Operation
Pulsating or High-
Pitched Sound
Your refrigerator is designed to run
more e ciently to keep your food
items at the desired temperature. The
high e ciency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy e cient than previous models.
While the refrigerator is running, it is
normal to hear a pulsating or high-
pitched sound.
Normal Operation
NOISE
37
TROUBLESHOOTING GUIDE
SolutionsPossible CausesProblem
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
SeeRefrigerator is not leveled properly. Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are di cult to
open.
Clean the gaskets and the surfaces that they touch.The gaskets are dirty or sticky.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters theDoor was recently closed.
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the levelingFloor is not level.
legs or rollers to complete installation.
A light bulb has burned out.Lights do not work.
NOTE: The refrigerator compartment
lamp is LED interior lighting, and
service should be performed by a
ed technician.
Refer to the Light Bulb Replacement section.
PARTS AND FEATURES
38
TROUBLESHOOTING GUIDE
Kenmore
For Customer Care go to:
Para Atención al Cliente vaya a:
Pour L´assistance á la Clientéle, voir:
www.kenmore.com/contact-us/
to select your local area or retailer where this appliance
was purchased for contact information on scheduling in-
home repair service or ordering replacement parts.
