Hisense 100QD6QF 100" Class QD6 Series QLED 4K Fire TV User Manual

1416800 ES-A25026M-1

English

Before using the TV, please read this guide carefully

and keep it for future reference.

Quick Setup Guide

Congratulations on the purchase of your Hisense TV! If you would like to know 'all

things Hisense', contact us using the support info:

The model and serial number of the TV is located on the back and/or on one side of

the TV. We recommend that you record this if you ever need service.

Country

Customer Care

Center

Hisense Support

Page

U.S.A

•Phone: 1-888-935-8880

•Hours of Operation:

Monday - Friday: 9 AM

to 9 PM EST

Saturday - Sunday: 9

AM to 6 PM EST

•Service Email:

Service@hisense-usa.

com

http://www.hisense-usa.

com/support/

For Software issues,

contact https://amazon.

com/deviceservices/support

http://www.hisense-usa.

com/support/register

Disclaimer

Disclaimer: Subscriptions or other payments may be required to access content

through some applications. Some or all of the included or downloaded application

services in this Hisense device may not function depending on the Internet

connection, local limitations of included applications or other reasons outside of

Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY

APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT

IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR

REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on

Hisense at any time.

This Quick Setup Guide supports the following models:

100QD6QF / 100QD6QFM / 100QD6QFD / 100QD65QFC / 100QD65QF

What's in the box

Your Hisense TV comes with the following items:

● TV ● QuickSetupGuide(thisdocument)

● Powercord ● 1setofAAAbatteries

● Remotecontrol ● ImportantSafetyInformationandWarrantyCard

● 2basestands ●4screws

NOTE:

The accessories may be different from the list above due to different models, countries/

regions, please refer to the actual accessory bag.

IMPORTANT:

To prevent accidentally discarding items that came with your TV, be sure to

check ALL

of the foam

in the carton box.

Disclaimer:

This Quick Setup Guide is intended as a general guideline to

help you set up your TV. Images throughout this document are for illustrative

purposes only and may differ from the actual product.

Please check foam for accessories before discarding.

Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.

Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• DisconnecttheACpowercordbeforeinstallingastandorawallmountbracket.

• ThedisplayonyourTVisfragile.MakesuretheTVscreenisnotscratchedor

damaged by hard objects or from pressure.

• Aftertheinstallationiscompleted,makesuretheTVissteadyonatableorfirmly

attached to a wall mount, before removing all protective film, if any.

Attach the TV stand

1. One person holds the side of the TV, and the others remove the side cushions. Do

not pinch the screen when hold the TV.

2. Insert the TV base stands into the bottom slots on your TV. Use the screws

provided to secure each base stand tightly.

3. It takes three persons to transport the TV. The weight of TV with base stands is

125.7lbs(57.0kg),thefurniturewheretheTVisplacedshouldbetoughenoughto

support. Please make sure the width of the furniture is above 18.9inches(480mm).

side cushions

NOTE:

Three or more persons are needed to install the TV. One person holds the TV

to prevent tipping through the whole installation process.

Base Stand

Screws:

M5×16

Base Stand

Screws:

M5×16

Attach the wall mount bracket (not included)

Before you begin the third-party

manufacturer instructions, be sure to do

the following things:

Keep the television vertically on the

cushions. The TV weight with base

standsis125.7lbs(57.0kg),make sure

the wall is tough enough before hanging

the TV.

Remove the TV stand if you have

already attached it.

3.Placespacers(notincluded)inthe

corresponding bracket holes.

Screw

(notincluded)

Bracket

(notincluded)

Spacer

(notincluded)

CAUTION:

• Follow instructions provided with the wall mount bracket. If it is not correctly mounted,

the TV may fall and cause property damage or personal injury.

• Whenyouattachthemount,besuretousespacers(providedbythethird-party

manufacturer)betweentheTVandthebracket.

• To prevent internal damage to the TV and to ensure it is mounted securely, be sure to

usefixingscrews(notincluded)thatare11.0-13.0mminlengthwhenmeasured

from the attaching surface of the rear cover.

• We do not recommend hanging the TV on a slanted wall, and

screen

Vertical

surface

when wall mounting make sure your television remains

parallel to the wall and does not lean forward.

NOTE:

• If installed on a ceiling or slanted wall, or the television installed is not parallel to the

wall, the television may fall and result in property damage or severe personal injury.

• If you have additional questions, please contact the wall mount manufacturer or the

retailer from which you purchased the TV.

• The diameter and length of the screws differ depending on the wall mount bracket model.

11.0-13.0 mm

Wall mount bracket

Screw

Spacer

Rear cover of the TV

Wallmountholepattern(mm) 800 × 400

Wall mount screw size M8

Number of wall mount screw 4

Step 2. Connect devices to your TV

Check to ensure that you have connected the right cables to the right ports securely.

Loose connections can affect the quality of the picture image and color.

●

Power indicator

The light is white in standby mode.

●

Power button (Standby/Source)

When the TV is in standby mode, quick press

the power button, and TV will be turned on.

When the TV is on, quick press the power button to call up the menu:

Quick press to change the selection.

Long press to confirm your selection.

●

ANT/CABLE

Connect an outdoor VHF/UHF antenna.

●

HDMI

ConnectaHighDenitionMultimediaInterface(HDMI)cablefroman

external device.

●

AV IN

Connect a composite video cable and left-right audio cables from an

external AV device.

●

HEADPHONE /

: Connect headphones to hear audio from the TV. Headphones

with microphones are not supported.

●

USB

Connect a USB device for browsing photos, music and movies. The rate of

speed of USB 3.0 port 10 times faster than the USB 2.0 port.

NOTE: You can still plug a USB 2.0 device into a USB 3.0 port; however, the rate

of speed will not be as fast. USB 3.0 devices are also backwards compatible with

USB 2.0 ports.

●

DIGITAL AUDIO OUT

Connect an optical cable from an external digital audio

system.

●

LAN

Connect an Ethernet cable to access a network or the Internet. The TV also

has a wireless connectivity feature.

●

RESET

Quick press to make the TV enter standby mode.

Long press for 5 seconds to reset the TV back to the factory setting.

LAN DIGITAL

AUDIO OUT

USB 2

DC 5V 0.5A(MAX

)

Power Input

•Power indicator

•Power button

(Standby/Source)

Back View

Step 3. Get to know controls

Control on the TV

Front view

Remote sensor/

Indicator lights

Introduction

Unlock the power of your Hisense with Fire TV built-in with the included Voice Remote

with Alexa. Use your voice to watch live TV, search for titles, play music, switch inputs,

control compatible smart home devices, and more. Switch inputs and go from watching

your favorite TV show to the big game. You can also ask Alexa to check the weather,

set timers and reminders, and more. Here are a few things that you can do with your

voice on your Hisense Fire TV:

To do this on your Hisense FireTV… Say this…

Live TV Controls

For supported apps that feature live TV access,

you can use Alexa to change channels. You

can also use Alexa to navigate to the Channel

Guide and the Live tab.

“Alexa, go to [channel / network] on [app].”

“Alexa, watch [channel / network].”

“Alexa, go to Channel Guide.”

“Alexa, go to Live.”

Search for movies and TV shows

Alexa can find movies and TV shows.

“Alexa, show me new [tv shows / movies].”

“Alexa, find [title / genre].”

Alexa Requests

See the responses on Hisense with Fire TV

when you make an Alexa request

“Alexa, show me the weather.”

“Alexa, add x to my shopping list.”

“Alexa, play songs by [artist].”

“Alexa, show me restaurants nearby.”

Get your remote ready

The following table shows the buttons on your remote control and describes what they

are for.

POWER

Turn your TV on or off

Voice button

Holding down the Voice

Button to activate the microphone

Select

Conrmaselectionoraction

D-pad

(up/down/left/rightnavigationbuttons)

Back

Return to the previous place in the menu or

app

REWIND

Rewind streaming video

PLAY/PAUSE

Pause or resume playback. This

button is also used to activate and use the Live

TV pause feature

VOLUME +

VOLUME -

Increase/decrease the

volume

Guide

Open the Live TV Channel Guide

MUTE

Mute or un-mute the sound

App buttons

Quick access buttons to apps

Microphone

Receive the voice

HOME

Display your TV’s Home screen

The button for the Menu

FAST FORWARD

Fast forward streaming video

Channel

▲

Channel

▼

Switch channel

Quick Settings

Activate quick settings overlay

Recents

Open a row of recently watched content

so you can easily switch between contents

NOTE:

• The picture is only for reference. Check information according to the actual remote

control.

Insert the batteries

Remove the battery door and insert the two AAA batteries into your Voice Remote with Alexa.

Important information about the remote and batteries

• Discardbatteriesinadesignateddisposalarea.Donotthrowthemintoafire.

• Removeoldbatteriesimmediatelytopreventthemfromleakingintothebattery

compartment.

•

If you do not intend to use the remote control for a long time, then remove the batteries.

•

Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment

with a cloth. If chemicals touch your skin then wash it immediately.

• Donotmixoldandnewbatteries.

• Onlyusenew1.5valkalineor1.2NiMHrechargeableAAAsizedbatteries.Do

not mix alkaline or rechargeable NiMH batteries.

• Donotcontinueusingtheremoteifitgetswarmorhot.

• CallourSupportCenterimmediatelyonthesupportwebsite.

Using your cable set-top box or satellite receiver remote as a ‘universal’ remote

If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘universal’

remote, then visit the Support page to view a list of the codes.

Step 4. Power on the TV

Connect your power cord to the TV and plug it into a power outlet. Press power button

of the TV or the power button on the remote to turn on the TV.

Your TV will display a launch screen showing the Hisense logo.

Step5.Completethefirst-timesetup

The first time you turn on your TV, there is a guided setup to make it easy to connect

your TV to the Internet and complete the setup of your TV.

Your TV will automatically pair with your new Alexa Voice Remote.

1. If there are issues with the remote pairing, you will be prompted to pair your

remote by pressing and holding the

HOME

button. If you continue to have issues,

try re-inserting or replacing your batteries.

2. Select your Wi-Fi network from the list of Wi-Fi networks displayed on the screen.

NOTE:

• If your Wi-Fi network is password protected, please have your Wi-Fi network password

handy to connect your TV to the Internet. If your network is hidden, select the

Join Other

Network

. If required, enter your network password using the on-screen keyboard.

Step 6. Enjoy your TV!

Now that you’ve completed the first-time setup, your Home screen is your starting point

for using your TV. Your Hisense TV provides a variety of entertainment options, so

you’ll always find something new. Use your TV to watch live channels, access video on

demand to watch movies, and much more.

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does

not fix the problem, check the tips in the following table. If your problem is not listed in

the following table, then contact us at one of the phone numbers on Page before.

Issues Possible solutions

No sound or picture

•Check if the power cord is plugged into a powered AC

outlet.

•PressthePowerbuttonontheremotecontroltoactivate

the unit from 'Standby' mode.

•ChecktoseeiftheLEDlightisonornot.Ifitis,thenthe

TV is receiving power.

I have connected an external

source to my TV and I get no

picture and/or sound.

•Checkforthecorrectoutputconnectionontheexternal

source and for the correct input connection on the TV.

•Makesureyouhavemadethecorrectselectionforthe

input mode for the incoming signal.

When I turn on my TV, there is a

delay for a few seconds before the

picture appears. Is this normal?

•Yes,thisisnormal.TheTVisinitializingandsearching

for previous setting information.

The picture is normal but there is

no sound

•Checkthevolumesettings.

•Checkif'Mute'modeissettoOn.

Sound but no picture or black and

white picture

•Ifthepictureisblackandwhite,unplugtheTVfromthe

AC outlet and replug it after 60 seconds.

•CheckthattheColorissetto50orhigher.

•TrydifferentTVchannels.

The sound and/or picture is

distorted or appears wavy

•AnelectricappliancemaybeaffectingtheTV.Turnoff

any appliances that are nearby and move it farther away

from the TV.

•InsertthepowerplugoftheTVsetintoanotherpower

outlet.

The sound and picture is blurry or

cuts out

•Ifusinganexternalantenna,checkthedirection,position

and connection of the antenna.

•Adjustthedirectionofyourantennaorresetornetune

the channel.

A horizontal or vertical stripe

appears on the picture and/or the

picture is shaking

•Checkifthereisanapplianceorelectrictoolnearbythat

is causing interference.

The plastic cabinet makes a

"clicking" type of sound

•The'click'soundcanoccurwhenthetemperatureofthe

television changes. This change causes the television

cabinet to expand or contract, which makes the sound.

This is normal and the TV is OK.

The remote control does not work

•ConrmthatTVstillhaspowerandisoperational.

•Changethebatteriesintheremotecontrol.

•Checkifthebatteriesarecorrectlyinstalled.

Product Specifications

Model Name

100QD6QF/100QD6QFM/100QD6QFD/100QD65QFC/100QD65QF

Dimension

(W×H×D)

Without Stand

87.8 × 50.6 × 3.7 inches

(2229×1284×95mm)

With Stand

87.8 × 51.9 × 18.9 inches

(2229×1317×480mm)

Weight Without Stand

120.2lbs(54.5kg)

With Stand

125.7lbs(57.0kg)

TVStandWidth(W × D)

68.3 × 18.9 inches

(1734×480mm)

ActiveScreenSize(Diagonal)

99.5inches(252.7cm)

Screen Resolution

3840 × 2160

Audio Power

2 × 15 W +20 W

Power consumption Please refer to the rating label.

Power Supply Please refer to the rating label.

Connectivity Built-inWirelessfeature(2x2,dualband)

Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125

DigitalTerrestrialBroadcast(8VSB):2-69

Digitalcable(64/256QAM):1-135

Tuner Type Frequency synthesized

Receiving System Analog: NTSC

Digital: ATSC/QAM

Operating Temperature 41°F - 95°F (5°C-35°C)

Operating Humidity 20% to 80% non-condensing

Storage Temperature 5°F to 113°F (-15°C to 45°C)

Storage Humidity 10% to 70%, non-condensing

Disclaimer:

All products, product specifications, and data are subject to change

without notice to improve reliability, function, design or otherwise.

Declaration of conformity

Trade Name: Hisense

Model: 100QD6QF / 100QD6QFM / 100QD6QFD / 100QD65QFC / 100QD65QF

Responsible Party: Hisense USA Corporation

Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024

Service Phone Number: 1-888-935-8880

Certification and Compliance

NOTE:

The following warnings only apply to products with such certification.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)

This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

●Reorientorrelocatethereceivingantenna.

●Increasetheseparationbetweentheequipmentandreceiver.

●Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe

receiver is connected.

●Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment. Such modifications could void the user’s

authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance of [20] cm between the radiator and your body. This transmitter must

not be co-located or operating in conjunction with any other antenna or transmitter.

Environmental Protection

This mark indicates that this product should not be disposed together with other domestic

garbage, to avoid damage to the environment or human health due to the disposal of uncontrolled

waste. Recycle it responsibly for promoting the sustainable reuse of material resources. To return

your used device, please use the return systems available in your location or contact the vendor

where you purchased your product they could take this product for recycling and protection of the

environment.

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A

CONSUMEROROTHERUSESINWHICHITDOESNOTRECEIVEREMUNERATIONTO(i)ENCODEVIDEOINCOMPLIANCE

WITHTHEAVCSTANDARD(“AVCVIDEO”)AND/OR (ii)DECODEAVC VIDEOTHATWASENCODEDBYACONSUMER

ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC

VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE

OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI

Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Amazon, Fire, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

This television is a product of Hisense and is not manufactured by Amazon.com or any Amazon

affiliate. Certain services and features are subject to change or withdrawal at any time, may not

be available in all countries, areas and languages, and may require separate subscriptions.

FOR DTS PATENTS, SEE HTTP://XPERI.COM/DTS-PATENTS/. MANUFACTURED

UNDER LICENSE FROM DTS, INC. AND ITS AFFILIATES. DTS, DTS:X, AND THE

DTS:X LOGO ARE REGISTERED TRADEMARKS OR TRADEMARKS OF DTS, INC.

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are

registered trademarks of Dolby Laboratories Licensing Corporation.

Dolby Vision IQ is a trademark of Dolby Laboratories Licensing

Corporation. Manufactured under license from Dolby Laboratories.

Hisense 100QD6QF 100" Class QD6 Series QLED 4K Fire TV

Product's Documents

Quick Start Guide QD6QF Hisense Fire TV

Specifications

Hisense 100QD6QF Questions and Answers