Refrigerator
User manual
Free Standing Appliance
English
2
Contents
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 4
Instructions about the WEEE 22
Installation 23
Refrigerator at a glance 23
Step-by-step installation 26
Door removal for entrance 34
Operations 38
Feature panel 38
Recommendations for voice recognition (applicable models only) 42
SmartThings 43
Dispenser panel (applicable models only) 46
Special features 47
Maintenance 54
Handle and care 54
Cleaning 56
Replacement 59
Troubleshooting 63
General 63
SmartThings 70
Open Source Announcement 71
English 3
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features and functions that your new appliance
offers safely and efciently.
What you need to know about the safety instructions
• Warnings and Important Safety Instructions in this manual
do not cover all possible conditions and situations that may
occur.
It is your responsibility to use common sense, caution,
and care when installing, maintaining, and operating your
appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ
slightly from those described in this manual and not all
warning signs may be applicable. If you have any questions
or concerns, contact your nearest service center or nd help
and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your appliance. When this product contains ammable gas
(Refrigerant R-600a), contact your local authority in regard to
safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance may be sited depends on the
amount of refrigerant used.
• Never start up an appliance showing any signs of damage. If
in doubt, consult your dealer. The room must be 1 m
3
in size
for every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is
shown on the identication plate inside the appliance.
Safety information
English
4
Safety information
• Refrigerant squirting out of the pipes could ignite or cause an
eye injury. When refrigerant leaks from the pipe, avoid any
naked ames and move anything ammable away from the
product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual
uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benet from
the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.
English 5
Safety information
Important safety precautions
Warning; Risk of re / ammable materials
WARNING
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
• Fill with potable water only.
• Connect to potable water supply only.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental
capabilities, or those who lack experience and knowledge,
unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible
for their safety.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
English
6
Safety information
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without
supervision.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons
in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can
be quickly disconnected from the supply in an emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
• If the product is equipped with LED lamps, do not disassemble
the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer or
its service agents.
• New hose-sets supplied with the appliance are to be used and
old hose-sets should not be reused.
• Have the refrigerator’s water supply connected only to a
potable water supply. To operate the ice maker properly,
water pressure of 206 ~ 861 kPa (30 ~ 125 psi) is required.
• For the most efcient use of energy, please keep the all inner
ttings such as baskets, drawers, shelves on the position
supplied by manufacturer.
• To get the best energy efciency of this product, please leave
all shelves, drawers and baskets on their original position.
How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate
ventilation.
• Ensure that it is not exposed to direct sunlight and never put
it near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for
energy efciency.
English 7
Safety information
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can then
use the low temperatures of the frozen products to cool
food in the refrigerator.
- Do not keep the door of the appliance open for too long
when putting food in or taking food out.
- The shorter time for which the door is open, the less ice
will form in the freezer.
- Clean the rear of the refrigerator regularly. Dust increases
energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base and
at the back wall of the refrigerator. Do not cover air vent
openings.
- Allow clearance to the right, left, back and top when
installing. This will help reduce power consumption and
keep your energy bills lower.
This appliance is intended to be used in household and similar
applications such as
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
English
8
Safety information
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite or
cause an eye injury. If a leak is detected, avoid any naked
ames or potential sources of ignition and air the room in
which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane
refrigerant (R-600a), a natural gas with high environmental
compatibility that is, however, also combustible. When
transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
• When transporting and installing the refrigerator, do not
touch the water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place
where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to
the heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power
strip. The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a
re hazard from overheated wires.
English 9
Safety information
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage
along its length or at either end.
• Do not bend the power cord excessively or place heavy
objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the
outlet.
- Damage to the cord may cause a short-circuit, re, and/or
electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an
explosion or re.
• Do not install this appliance near a heater or inammable
material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can
get cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged by
the back of the refrigerator.
English
10
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
• Do not install this appliance in a humid, oily or dusty location,
in a location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an
electric shock or re.
• If any dust or water is in the refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the
product, or injury.
• You need to remove all the protective plastic lm before you
initially plug the product in.
• Children should be supervised to ensure that they do not play
with the snap rings used for door adjustment or the water
tube clips.
- There is risk of death by suffocation if a child swallows a
snap ring or water tube clip. Keep the snap rings and water
tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from
the refrigerator.
- This may result in an electric shock, re, explosion, or
problems with the product.
Safety information
English 11
• Plug the power plug into the wall socket rmly. Do not use
a damaged power plug, damaged power cord, or loose wall
socket.
- This may result in an electric shock or re.
• The fuse on the refrigerator must be changed by a qualied
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on
a at surface.
- If your refrigerator is not level, cooling efciency and
durability can be declined.
• Allow the appliance to stand for 2-3 hours before loading
foods after installation and turning on.
• We strongly recommend you have a qualied technician or
service company install the refrigerator.
- Failing to do so may result in an electric shock, re,
explosion, problems with the product, or injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet
hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
Safety information
English
12
• Do not insert hands, feet or metal objects (such as chopsticks,
etc.) into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances
(benzene, thinner, propane gas, alcohol, ether, LP gas, and
other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play
with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between
the doors and cabinet are necessarily small. Be careful
when you open the doors if children are in the area.
• Do not put your ngers or children’s ngers between the
doors.
- Keep ngers out of the left and right door gaps. Be careful
when you open the doors if your ngers are in between
the doors.
• Do not let children hang on the door or door bins. A serious
injury may occur.
• Do not let children go inside the refrigerator. They could
become trapped.
• Do not insert your hands into the bottom area under the
appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not
be stored in the refrigerator.
Safety information
English 13
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service
center.
• If any dust or water is in Refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside
the refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or
personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
• Do not spray volatile material such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature
such as ammable sprays, ammable objects, dry ice,
medicine, or chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator.
Do not place a lighted candle in the refrigerator for removing
bad odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this may
damage the refrigerator.
Safety information
English
14
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an
electric shock, re, problems with the product, or injury. Do
not put a container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of
time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf drop.
• Keep ngers out of “pinch point” areas. Clearances between
the doors and cabinet are necessarily small. Be careful when
you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Bottles should be stored tightly together so that they do not
fall out.
• This product is intended only for the storage of food in a
domestic environment.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the
refrigerator yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other
than a standard fuse.
Safety information
English 15
• If your refrigerator needs to be repaired or reinstalled,
contact your nearest service center.
- Failing to do so may result in an electric shock, re,
problems with the product, or injury.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact your Samsung
Electronics service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the
interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact
a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or
loose wall socket.
- This may result in an electric shock or re.
Safety information
English
16
Usage cautions
CAUTION
• Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria
faster than fresh.
- The second thaw will break down even more cells, leaching
out moisture and changing the integrity of the product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was
handled properly.
• Do not place glass bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Use only the ice maker provided with the refrigerator.
• If you will be away from home for a long period of time (on
vacation, for example) and won’t be using the water or ice
dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period
of time, (3 weeks or more) empty the refrigerator including
the ice bucket, unplug it, close the water valve, wipe excess
moisture from the inside walls, and leave the doors open to
prevent odors and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.
- Please observe maximum storage times and expiration dates of
frozen goods.
Safety information
English 17
- There is no need to disconnect the refrigerator from the
power supply if you will be away for less than three weeks.
However, if you will be away for more than three weeks,
remove all the food and ice in the ice bucket, unplug the
refrigerator, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent
odors and mold.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party
on this nished appliance are not covered under Samsung
warranty service, nor is Samsung responsible for safety
issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag,
the refrigerator can be over cooled. If a cooling period
lasts too long, the water lter may break and cause water
leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors
open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
should wait for at least ve minutes before plugging it back
in.
• When the refrigerator got wet by water, pull out the power
plug and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.
• Fill the water tank and ice cube trays with potable water only
(tap water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may
damage the refrigerator.
• Be careful that your ngers are not caught in.
Safety information
English
18
• If the refrigerator is ooded, make sure to contact your
nearest service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The
oil can solidify, making it foul-tasting and difcult to use. In
addition, the open container can leak and the leaked oil can
cause the door bin to crack. After opening an oil container, it
is best to keep the container in a cool and shaded place such
as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil,
etc.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the
appliance, unplug the power plug and contact your nearest
service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust
from the power plug blades. Do not use a wet or damp cloth
when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
Safety information
English 19
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may
cause a re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window
sprays, scouring cleansers, ammable uids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches, or
cleansers containing petroleum products on exterior surfaces
(doors and cabinet), plastic parts, door and interior liners, and
gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when
they are cold. Glass shelves and covers may break if exposed
to sudden temperature changes or impacts such as bumping
or dropping.
Safety information
English
20
Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product in
an environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator
are damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your refrigerator. If this refrigerator contains ammable gas
(Refrigerant R-600a), contact your local authority in regard to
safe disposal of this product.
• When disposing of this refrigerator, remove the door/door
seals and door latch so that small children or animals cannot
become trapped inside. Children should be supervised to
ensure that they do not play with the appliance. If trapped
inside, a child may get hurt or suffocate to death.
- If trapped inside, the child may become injury and
suffocate to death.
• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children,
as packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.
Safety information
English 21
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your
electric company and ask how long the failure is going to last.
- Most power failures that are corrected in an hour or two
will not affect your refrigerator temperatures. However,
you should minimize the number of door openings while
the power is off.
- Should the power failure last more than 24 hours, remove
and discard all frozen food.
• The refrigerator might not operate consistently (frozen
contents can thaw or temperatures can become too warm in
the frozen food compartment) if sited for an extended period
of time in a location where ambient air temperatures are
constantly below the temperatures for which the appliance is
designed.
• In case of particular foods, keeping it under refrigeration can
have a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.
• The temperature of two star section (sections) or
compartment (compartments) which have two star symbol
( ) is slightly higher than other freezer compartment
(compartments).
The two star section (sections) or compartment
(compartments) is (are) based on the instruction and/or the
condition as delivered.
Safety information
English
22
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical &
Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government ofce, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
Safety information
English 23
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.
Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the
country.
08
02
12
01
03
06
09
07
05
13
14
11
04
10
15
Installation
English
24
01 Freezer shelves 02 Multipurpose freezer bin 03 Dried food and meat
storage drawer
04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer
07 Multipurpose drawer 08 Ice maker bucket ** 09 Water tank *
10 Wine rack * 11 Lower Refrigerator bin 12 Lower freezer bin
13 UV deodorizer * 14 AOD GROMMET * 15 Deodorizer lter *
* Applicable models only
** Dispenser models only
NOTE
• The design of the egg container may differ with the model.
CAUTION
For all models, do not change the position of the freezer shelves. Freezer shelves have
different lengths, and if you change the position, you may damage the product when
closing the door.
Installation
English 25
Step-by-step installation
STEP 1 Select a site
Site requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 5 °C and 43 °C
Clearance
See the pictures and table below for space requirements for installation.
A
B
C
D
Depth “A” 716
Width “B” 912
Height “C” 1744
Overall Height “D” 1786
(unit: mm)
Installation
English
26
01
02 03
05
06
07
08
09
04
01 more than 50 mm recommended
02 165°
03 165°
04 564 mm
05 1726 mm
06 610 mm
07 908 mm
08 29 mm
09 1165 mm
NOTE
The measurements in the above table may differ, depending on the measuring method.
STEP 2 Spacing (applicable models only)
1. Open the door and locate the provided
spacer.
2. Unpack the spacer and attach it to the
rear of the refrigerator as shown. It
helps ventilate air to the rear wall and
save power consumption.
STEP 3 Flooring
• The surface to install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece of
cardboard on each leg of the refrigerator.
• Once the refrigerator is in its nal
position, do not move it unless necessary
to protect the oor. If you have to, use a
thick paper or cloth such as old carpets
along the movement path.
Installation
English 27
Installation
NOTE
If the refrigerator cannot pass through the entrance due to its size, see the Door removal
for entrance section in the Installation chapter.
STEP 4 Adjust the levelling feet
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause
damage to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a at-head screwdriver for levelling.
To adjust the height of the freezer side:
Insert a at-head screwdriver into the
leveller of the freezer-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
To adjust the height of the fridge side:
Insert a at-head screwdriver into the
leveller of the fridge-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
Adjusting the rear side height (Applicable models only)
If you need to raise the rear side of the
refrigerator to level it, you can use the
provided level adjustment pad(s). Follow
these instructions to raise the rear side of
the refrigerator.
English
28
Installation
1. Choose the position on the oor where
you need to attach the level adjustment
pad.
2. Peel the double-sided tape on the
bottom of the level adjustment pad.
3. Attach the level adjustment pad to the
oor.
4. If you need to further raise the rear
height, attach another adjustment pad
on top of the rst level adjustment pad.
NOTE
• You may skip this step if you can
level the refrigerator using a single
attachment pad.
• Make sure the ribs on the rst
adjustment pad are inserted into the
grooves of the second level adjustment
pad.
STEP 5 Adjust the door height as well as the door gap
To adjust the height of a door
The height of a door can be adjusted using the clamp nut and the height nut on the front
bottom of each door.
B
A
1. Open the door to adjust, and locate the
two nuts (A) and (B) on the front bottom
of the door.
English 29
Installation
A
2. With a 19 mm spanner (not provided),
turn the clamp nut (A) clockwise to
loosen. Then, open the door, and do the
following inside the door.
- To raise the door, turn the height nut
(B) counter clockwise.
- To lower the door, turn the height
nut (B) clockwise.
A
3. When complete, tighten the clamp nut
(A) by turning it counter clockwise.
STEP 6 Connect the water dispenser line (applicable models only)
Parts and tools required
Water line xer and screws Coupler Water line
Water lter lock-clip Water lter Check valve
Installation (external dispenser line)
1. Assemble the water pipe line using
couplers.
2. Close the main water supply, and then
close the water tap.
3. Connect the coupler to the cold water
tap.
English
30
Installation
CAUTION
• Make sure you connect the coupler to the cold water tap. Connection to the hot water
tap may cause the water lter to be clogged and fail to operate normally.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
• The water line must be repaired by a qualied professional. If you encounter a water
leak, contact a local Samsung service centre or the installer of the water line.
STEP 7 Connect to a water source (applicable models only)
CAUTION
• The water line must be connected by a qualied technician.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
To connect the cold water pipe to the water ltering hose
CAUTION
• Make sure the water ltering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the water lter to malfunction.
1
A
B
A
A. Close Main Water pipe
B. No gap
1. Shut off the water supply by closing the
main water valve.
2. Locate the cold, potable water pipe (1).
3. Follow the Water Line Installation to
connect to the water pipe.
English 31
Installation
NOTE
New hose-sets supplied with the appliance
are to be used and old hose-sets should
not be reused.
To connect the water ltering hose to the water line
a
a
a
A
B
03
A. Water Line from unit
B. Water Line from Kit
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
ltering hose.
2. Tighten up the compression nut (a) to
connect the water ltering hose and the
water line.
3. Open the main water valve and check
for any leaks.
4. If there are no leaks, dispense about 10
litres of water or dispense the water for
6 - 7 minutes before actually using the
refrigerator to remove impurities inside
the water ltering system.
5. Secure the water line to a sink or a wall
using a clip.
CAUTION
• Do not tighten the water line
excessively. Make sure the water line is
not bent, pinched, or squashed.
• Do not mount the water line on any
part of the refrigerator. This may
damage the refrigerator.
NOTE
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.
English
32
Installation
To repair the water line
CAUTION
The water line must be repaired by a qualied professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the water line.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 206 kPa (30 psi) and 861 kPa (125 psi).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 206 kPa (30 psi). If the water pressure is below the
specied:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter (part type: HAFEX/EXP), contact a local Samsung service
centre.
To mount the water lter into place
1. Attach the lock clips (x2) to appropriate
positions under the sink, for instance.
Then, x the lock clips rmly using
screws.
2. Insert the water lter into the upper
and lower clips in the correct direction.
Make sure to check the vertical
direction of the water lter.
NOTE
If the lter is installed horizontally, water
may remain in the lter. Therefore, vertical
installation is recommended.
CAUTION
Do not mount the water lter on any part
of the refrigerator. This may damage the
refrigerator.
English 33
Installation
STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 9 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when
you open the door.
Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these
instructions:
Tools required (not provided)
These tools are used for removing the doors.
Phillips screwdriver Flat-head
screwdriver
Socket spanner
(10 mm)
Allen spanner
(5 mm)
Disconnect the water line
1. From the bottom rear side of the
refrigerator, pull out the water line to
the front.
NOTE
The refrigerator’s water line is a water
circulation line that connects between the
water pipe from the water source and the
hoses from the water ltering system of
the refrigerator.
English
34
Installation
B
A
2. To disconnect the hoses, press and hold
the transparent coupler (A) and detach
the water hose (B).
CAUTION
Do not apply excessive force to the
coupler. It may break.
Detach the doors
CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an
accident, use extreme caution when performing these steps.
1. Use a Phillips screwdriver to unscrew
the hinge cover on the top of door.
2. Disconnect the electrical harness.
3. Gently lift the clamp.
NOTE
To prevent damage to the clamp or
injuries, do not lift the clamp forcefully.
English 35
Installation
4. Pull the clamp to remove.
5. Open the door by 90 degrees. While
holding the door, remove the hinge.
CAUTION
If you remove the hinge without holding
the door, the door may fall and cause
injury.
Reconnect the water hoses
Once the refrigerator has passed through the entrance, reconnect the water hoses.
A
A. Centre of transparent coupler
CAUTION
• Make sure the water hoses are
connected with matching colours.
• To prevent water leaks, each water
hose must be inserted fully to the
centre of the transparent coupler.
• After reconnecting the water hoses,
push them under the cabinet and
arrange them on the hook.
Reattach the doors
CAUTION
• Before reattaching the doors, make sure all the electrical connectors are properly
connected.
• The freezer door must be reattached before the fridge door.
English
36
Installation
1. Hold the freezer door and hook to the
hinge at the bottom of the refrigerator.
2. Put the hinge into its position, and then
insert it into the hole on the door.
3. Insert the clamp in the arrow direction
4. Press the clamp as shown.
5. Connect the electrical harness.
English 37
Installation
6. Insert the hinge cover with the front
sides rst, and then tighten the screws.
Use a Phillips screwdriver for this step.
English
38
Operations
Family Hub type
Home screen
NOTE
• For more information about other menus and apps available on the Refrigerator app.
See the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may
be discontinued without notice, depending on the content provider’s policy.
• Children’s use of the refrigerator’s functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01
02
01. Home screen
02. Soft buttons
Operations
English 39
Operations
01 Home screen
• Tap a desired app or widget to launch it.
• On the home screen, you can add or remove items such as apps, widgets, pictures,
videos, drawings, and texts.
• Tap and hold an item to enter Edit mode. In Edit mode, you can drag and drop an item
to a new location on the home screen. When you move the item to a new location, the
item turns red if the location is not available.
02 Soft buttons
01 02 03 04 05 06
01. Bixby
- Tap to use Bixby.
02. Task Manager
- Tap to open the Task Manager
03. Home
- Tap to open the Home screen.
04. Return
- Tap to return to the previous screen.
05. Notication
- Tap to display the Quick Panel.
06. Hide/Show
- Tap to hide or show Soft buttons.
- The Hide/Show button only appears
when an app is active.
Fridge Manager
On the Home screen, tap the Fridge Manager app.
• You can set the desired temperature or modes for each compartment.
• For more detailed information on the Fridge Manager app, check the online manual.
• To access the online manual from your refrigerator , tap Setting > Help &Contact Us >
Contact Us > Online Manual.
English
40
Operations
AI Home Hub type
Home screen
NOTE
• For more information about other menus and apps available on the Refrigerator app.
See the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may
be discontinued without notice, depending on the content provider’s policy.
• Children’s use of the refrigerator’s functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01
02 03 04
05 06
01 Home card area
You can set various functions and check information.
• AI Vision Inside: You can manage ingredients stored in the
refrigerator.
• Recipes: You can receive cooking guidance and recipes.
• SmartThings: You can connect your refrigerator to the
SmartThings app and control it remotely from the app.
• Fridge Manager: You can set the desired temperature or
modes for each compartment.
• Product Care: You can manage the refrigerator’s
consumables.
02 App dock handler
• Drag the App dock handler upward to open the App dock.
• The App dock handler only appears on the Home screen.
03 App tray button • Tap to view all available apps.
04 App dock
• App dock displays the icons to allow easier access to the
frequently used apps.
• Maximum ve icons are displayed in the App dock which
are not editable.
English 41
Operations
05 Indicator area Different icons appear to indicate enabled functions.
06 Home Tap to go to the Home screen.
Quick Panel
7
1 2 3 4 5 6
The Quick Panel provides quick access to various settings. Swipe down from the top of the
screen to open the Quick Panel.
1 Wi-Fi
• Tap to turn the Wi-Fi on or off.
• Touch and hold the icon to access the Wi-Fi settings
screen.
2 Bluetooth • Tap to access the Bluetooth settings screen.
3 Map View • Tap to access the SmartThings Map View screen.
4 Smart View • Tap to access the Smart View screen.
5 Screen off • Tap to turn off the screen.
6 Settings • Tap to access Settings.
7 Brightness and Volume
• Slide the corresponding slider to adjust the screen
brightness or volume.
Fridge Manager
On the Home screen, tap the Fridge Manager app.
• You can set the desired temperature or modes for each compartment.
• For more detailed information on the Fridge Manager app, check the online manual.
• To access the online manual from your refrigerator , tap > General > Support > User
manual.
English
42
Operations
Display reset (Family Hub and AI Home Hub type models only)
If you encounter an abnormal symptom on the display, try resetting the display. This may
solve the symptom.
1. Open the right-side fridge door and
locate the switch cover on the top right
corner of the door.
2. Push up the cover to reveal the power
switch.
3. Turn the switch off and turn it on again.
4. Reinsert the switch cover to the end
until you hear a clicking sound.
English 43
SmartThings
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The supporting software version of the SmartThings app is subject to change according
to the OS supporting policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports, the new application update
policy on the existing OS version can be suspended due to usability or security reasons.
• The SmartThings app is subject to change without notice to improve usability or
performance. As the mobile phone OS version is updated every year, the SmartThings
is also updated continually according to the latest OS. If you have enquiries regarding
the items mentioned above, please contact us on [email protected].
• Recommended encryption systems include WPA/TKIP and WPA2/AES . Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn’t appear, tap the + button, and then select the device you want to
connect from the list of available devices.
Operations
English
44
If your device isn’t in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a “card” on your Devices screen.
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
bottom of the Dashboard, and then tap the refrigerator “card” to open the Refrigerator
page.
• Check the operation status or notications related to your refrigerator, and then
change options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
Refrigerator settings
Category Item Description
Monitoring&
Functions
Fridge temperature
Displays the desired temperature setting of
the fridge.
Freezer
temperature
Displays the desired temperature setting of
the freezer.
Diagnosis
Detects abnormal operations of the
refrigerator.
Energy monitoring
Checks the accumulated power consumption
of the refrigerator for the last 180 days.
Ice making*
You can turn the ice making function on or off,
and check the current settings of the function.
Power Cool
You can turn Power Cool on or off, and check
the current settings.
Power Freeze
You can turn Power Freeze on or off, and
check the current settings.
Fridge temperature
You can set the desired temperature of the
fridge.
Freezer
temperature
You can set the desired temperature of the
freezer.
Operations
English 45
Operations
Category Item Description
Alarms
Abnormally high
temperature
This alarm is triggered when the fridge or the
freezer has abnormally high temperatures.
Door opening
This alarm is triggered if the fridge door or
the freezer drawer is open for a specic time.
Water lter
replacement
This alarm reminds you that the water lter
must be replaced.
AI Energy Mode *
You can turn on or off the AI Energy Mode under the Energy menu
in the SmartThings app.
You can check the status of the AI Energy Mode on the SmartThings
app.
On some models, the icon appears on the main panel to indicate
that AI Energy Mode is operating. (applicable models only) Turning
on the AI Energy Mode decreases energy consumption, but it may
also reduce the cooling performance.
* applicable models only
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For more information on security updates, visit https://security.
samsungda.com.
* The website supports only some languages.
Bixby (Voice recognition - applicable models only)
• Bixby is the name of Samsung’s articial intelligence solution that allows for device
control by voice.
• To enable voice recognition, you must connect your device to the SmartThings app via
the Wi-Fi network.
• Once connected, you can control some functions of the device using Bixby on your
Samsung smartphone, even though it does not support voice recognition natively.
What is Bixby?
• Bixby is the name of Samsung’s articial intelligence solution that allows for device
control by voice.
Using Bixby
• To enable voice recognition, you must connect your device to the SmartThings app via
the network.
• And you must agree on the terms and conditions of the Bixby service.
• Once connected, you can control some functions of the device using Bixby on your
Samsung smartphone, even though it does not support voice recognition natively.
• To activate Bixby, say “Hi, Bixby” followed by a voice command.
• For more voice recognition commands, refer to the “Voice Commands” section.
English
46
Operations
Voice Commands
Category Command (samples)
Temperature
Tell me the temperature of the refrigerator
Tell me the temperature of the fridge in the refrigerator
Tell me the temperature of freezer in the refrigerator
Weather
Tell me the weather tomorrow
How humid is it today?
How high is the ne dust level today?
When can I expect rain?
International Time
What time is it now?
What month is it today by the lunar calender?
What time is it in New York?
NOTE
Bixby will exit standby mode after a certain amount of time if no command is given. Once
enabled, voice recognition may work poorly or malfunction due to surrounding sounds
such as TV sound.
CAUTION
• When voice recognition is affected
- Performance may be affected by the user’s voice, speech style, pronunciation, and
surrounding environment.
- When using voice recognition, speak louder than the surrounding sounds.
- To improve the performance of voice recognition, stand within 3 meters from the
device and speak clearly.
- While you are watching TV, voice commands can be recognized in error due to the
TV sound.
• Voice recognition not working when...
- Bixby is turned off in the Bixby menu of the SmartThings app.
- The microphone is turned off in the microphone setting of the SmartThings app.
• Voice recognition working poorly when...
- The surrounding sounds are loud (TV sound, music sound, etc)
- The Wi-Fi signal is weak (Internet connectivity is poor)
English 47
Operations
Dispenser panel
01
02 03
01 Water / Lock 02 Cubed Ice
03 Crushed Ice
01 Water / Lock (3 sec)
Water
To dispense chilled water, press . The corresponding indicator
turns on.
Lock
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
When dispenser lock is on, the indicator blinks if any button on
the dispenser panel is pressed or the dispenser lever is pressed.
NOTE
The on the dispenser panel does not affect the controls on the
main panel.
02 Cubed Ice
Cubed Ice
Press to dispense cubed ice. The corresponding indicator turns
on.
03 Crushed Ice
Crushed Ice
Press to dispense crushed ice. The corresponding indicator
turns on.
English
48
Operations
Special features
The refrigerator features user-oriented devices that you can use to benet from.
Auto Open Door function (applicable models only)
Touch the sensor near the door handle of
the fridge. The door will open.
• The default setting is Off.
• To turn on the function, refer to the
followings.
- Family Hub type: On the Fridge
Manager app, tap Settings, and then
turn on the Auto Open Door.
- AI Home Hub type: On the Home
screen, tap > Refrigerator > Auto
open door and select On.
NOTE
• If both sensors are touched simultaneously, the door on the rst touched sensor opens
and then so does the other door within about 2 seconds.
• The door does not close automatically. Close the door manually after use.
• The angle (degree) at which the fridge doors open may vary depending on the
installation environment, such as the oor where the refrigerator is installed, the level
of the refrigerator, and the load of the food stored in the door bin.
- If the doors open too wide or not wide enough, check and make sure the
refrigerator is level.(For more information, see the “ STEP 4 Adjust the levelling feet”
section on page 27.)
CAUTION
• The Auto Open Door function may malfunction if you open and close the door
repeatedly.
• Do not push or force stop the door while it is opening automatically. It may cause the
product to malfunction.
- Be cautious not to get hit by the doors when they open automatically.
• If the door resists opening after repeated door opening, wait for about a minute and
then try again. (It may be hard to open the door immediately after closing it due to
air pressure change inside the refrigerator which occurs when you open and close the
door.)
• Accidental touches to the sensor can cause the door to open, verify that it is closed
English 49
Operations
Voice (applicable models only)
Voice recognition setup
On the SmartThings app, set “Sound” to “Voice”.
Some of voice commands
1
Autoll pitcher detected water overow
2
The refrigerator door has been opened
3
Something went wrong.
4
The mode has been changed
5
Power cool is now in operation
6
Power freeze is now in operation
7
The temperature inside the refrigerator has increased
8
The temperature is now set
NOTE
When you set “Sound” to “Disabled” in your refrigerator, voice recognition will be turned
off accordingly.
English
50
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press or
to select the ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
Operations
English 51
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
CAUTION
Dispense the ice according to the size of the cup.
• If you dispense excessive amount, ice may fall out on the ground and cause personal
injury.
• Ice may accumulate and block the ice chute.
To ll the water tank (applicable models only)
For rst-time use, clean the inner side of
the water tank and dry well.
1. Hold both handgrips on the front of the
tank, and slide out as shown.
A B
2. Open the front lid (A) of the cover or
the entire cover (B) and ll the tank
with a max of 5 litres water.
CAUTION
Do not exceed the max line. Water
overows.
Operations
English
52
3. Reinsert the water tank and t into the
dispenser mechanism. Make sure the
front side (with the front lid) of the tank
faces to the front.
CAUTION
• Make sure the water tank ts into the shelf. Otherwise, the water tank may not operate
properly.
• Do not use the refrigerator without inserting the water tank. This may decrease the
cooling performance.
• Fill the tank only with potable water such as mineral or puried water. Do not use
other liquid.
• Use caution when moving a lled tank. Physical injury may occur if the tank is
dropped.
• Do not try to disassemble the internal pump yourself. If the internal pump is damaged
or disconnected from the water tank, the dispenser does not operate.
For rst-time use
• Push the dispenser lever for 10 seconds to emit air from the hoses of the water supply
system.
• Discard the rst six glasses of water to remove impurities in the water supply system.
Operations
English 53
Ice making (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice to your preference.
A B
If ice does not dispense, rst check the ice
maker if it makes ice properly.
To check the ice maker
1. Gently hold the icemaker bucket (B)
with both hands and remove it from the
ice chute (A).
2. Check the icemaker bucket if it contains
ice as appropriate.
C
3. Press the button (C) on the bottom of
the ice maker.
4. You will hear a chime if the ice maker
operates properly.
NOTE
If this symptom continues, contact the
water line installer or a local Samsung
service centre.
CAUTION
• Do not press the button repeatedly after the ice tray is lled with ice or water. Water
may overow or ice may be jammed.
• When the refrigerator recovers power supply after a power failure, the icemaker
bucket may contain a mix of melted and jammed ice cubes, resulting in a system
failure. To prevent this, make sure to empty the icemaker bucket before using the
refrigerator.
• To prevent dropping the icemaker bucket, make sure to use both hands when removing
or reinserting the icemaker bucket.
• Do not let children hang on or play with the ice dispenser or the icemaker bucket.
Children may get hurt.
• Do not put ngers or other objects into the dispenser hole or the ice chute. This may
cause physical injury or property damage.
NOTE
• Removal of the icemaker bucket does not affect the thermal and mechanical
performance of the refrigerator.
• The declared freezer volume is measured with the freezer guide and the bottom shelf,
after removing the ice maker, upper and lower drawers.
Operations
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54
To secure more storage space (applicable models only)
A
B
G
If you do not use the ice maker and need
more storage space, remove the icemaker
bucket (A) and ice maker cover (G). Then,
insert the Freezer guard (Optional) (B) into
the icemaker bucket’s place.
CAUTION
If the ice bucket has been removed, you
must turn the ice maker off.
C
D F
E
To secure more space, remove the upper
drawer (C), lower drawer (D), and lower
drawer cover (E). Then, insert the provided
bottom shelf (F).
NOTE
• Removing the drawers does not affect
the temperature or usage of the freezer.
• The declared freezer volume is
measured with the bottom shelf, after
removing the upper drawer, lower
drawer, and lower drawer cover.
For more space, remove the water tank
and use the space to store more items.
Operations
English 55
Icemaker bucket
If you do not dispense ice for an extended
period, ice may form clumps inside the
bucket. If this happens, remove and empty
the icemaker bucket.
1. To remove the icemaker bucket, gently
lift it up and pull out slowly while
holding the handgrips with both hands.
2. Remove and empty the icemaker
bucket.
3. When done, turn the gear handle on the
rear of the bucket by 90°, and then put
the bucket back into position. Make sure
the bucket is inserted properly until you
hear a clicking sound.
4. Press Ice Maker to reset the ice maker.
CAUTION
• Do not apply excessive force to the
bucket cover. The cover may break.
• Do not close the door hard. Water may
spill over the ice maker.
• To prevent injury, make sure to clean
up any ice or water that has fallen on
the oor.
• To prevent accidents or injury, do
not let children play with the water
dispenser or the ice maker.
• Do not put your hand or an object into
the ice chute. This may cause physical
injury or product damage.
NOTE
• Any sound from the ice maker is normal, which outputs during the ice making process.
• While the door is open, neither the ice maker nor the water dispenser operates.
Operations
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56
Twist ice maker (applicable models only)
A
1. Open the freezer door, and slide open
the ice tray.
2. Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.
NOTE
The ice making time depends on your
temperature settings.
4. To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
NOTE
Make sure the ice cube storage bin is in
place under the ice tray.
5. Take out the bin by slightly twisting
and pulling to the front.
Operations
English 57
Maintenance
Handle and care
Shelves (fridge/freezer)(applicable models only)
Rear
1
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf and gently lift up and slide
out.
• If the door cannot fully open, slide out
the shelf half way to the front and turn
it over to remove.
2
3
CAUTION
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
• Do not insert a shelf in the wine
rack position. This may damage the
refrigerator. (applicable models only)
Door bins
To remove a door bin, hold the front sides
of the bin and gently lift up to remove.
Maintenance
English
58
Drawers
Gently lift up the front of the drawer and
slide out.
NOTE
To fully remove the drawer, please open
the door to the maximum extent possible.
Vegetable / Dry drawers
To remove the vegetable drawer from the
fridge or the dry drawer from the freezer.
1. First, remove surrounding multipurpose
drawers if necessary.
A
2. Gently pull out the vegetable/dry
drawer.
3. If your refrigerator is provided with a
cover (A) for the vegetable/dry drawer,
remove the cover. For this, hold the
front of the shelf and gently lift up and
slide out.
Icemaker bucket
To remove the ice maker bucket, see the Icemaker bucket section on page 54.
Maintenance
English 59
Maintenance
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
• Do not put ngers or other objects into the dispenser hole.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser (applicable models only)
NOTE
For hygienic purposes, frequently clean the dispenser area.
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
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60
Dispenser Cleaning
Cock
dispenser
While holding and turning the end of the
cock dispenser, pull it down for separation
and clean and reassemble it.
CAUTION
• Push it into the end during assembly to
place it in the same initial position.
• Do not use a sharp scrub brush for
cleaning.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
Maintenance
English 61
Maintenance
Replacement
Water lter (applicable models only)
CAUTION
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung holds no responsibility for any damage that may occur from use of third
party water lters.
• The lter indicator turns red as a reminder that lets you know it is time to replace the
water lter.
1. Shut off the main water supply.
2. Connect the water supply line to the
inlet side of the lter to the end.
3. Connect the dispenser line to the outlet
side of the lter.
4. Check if there is any leak. If not, x the
lines with the clips.
5. Put the water lter into place and x it
with the clips.
6. Press and hold Filter Reset for 3
seconds to reset the lter lifecycle.
7. When replacing is complete, ush 1 litre
of water to remove impurities from the
water line.
CAUTION
When adjusting the length of the water
line tubing, make sure to smooth out the
cut surface at a right angle. This is to
prevent a water leak.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the water line.
• This replacement process may involve the refrigerator to drip water onto the oor. If
this happens, wipe up with dry cloths.
English
62
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 206 kPa (30 psi) and 861 kPa (125 psi).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 206 kPa (30 psi). If the water pressure is below the
specied:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter (part type: HAFEX/EXP), contact a local Samsung service
centre.
Deodorizer lter (applicable models only)
• Put the at-head driver in the groove
on the bottom of the deodorizer lter
cover, and pry up. Replace the lter,
and then put the lter cover back.
• The recommended usage period of the
deodorizer lter is one year, and the
period may vary depending on your
usage. You can purchase the deodorizer
lter separately from the service center.
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a
local Samsung service centre.
Maintenance
English 63
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged in
properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near a
heat source or direct sunlight.
• Keep the refrigerator away
from direct sunlight or a heat
source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• We recommend that the gap
between the refrigerator and
nearby walls (or cabinets) is
more than 50 mm.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may not
work effectively. This is not a
system failure.
Troubleshooting
English
64
Symptom Possible causes Solution
Lighting, Control
Panel, Ice Maker,
Water & Ice Dispenser
do not operate
simultaneously.
(Applicable models
only)
• Mode control is not set
correctly.
1. Tap and hold ○ and ＞
simultaneously for 6
seconds.
2. When the display blinks,
press ＞ .
3. Select next button.
• If the Symptom continues
after following these steps,
please contact your Samsung
Electronics Service Centre.
Odour
Symptom Possible causes Solution
Refrigerator has
odours.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odours.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks the
refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the door
gasket.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and
do not leave a door open for
extended periods of time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Troubleshooting
English 65
Troubleshooting
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
• Water pressure is too low.
• Make sure the water pressure
is between 206 kPa (30 psi) to
861 kPa (125 psi).
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water supply
to the refrigerator has not
been connected.
• Turn off the Ice maker.
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 24 hours for
the refrigerator to make ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below -18 °C (0 °F) or -20 °C
(-4 °F) in warm ambient air.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• Ice maker is off. • Turn on the ice maker.
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a long
time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and turn
off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
• Water line is not connected
properly or water supply is not
on.
• Check the water
installation conditions.
Water does not
dispense.
• Water line is not connected
properly or water supply is not
on.
• Check the water installation
conditions.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• A third-party water lter was
installed.
• Use only Samsung-provided or
approved lters.
• Unapproved lters may leak
and damage the refrigerator.
English
66
Symptom Possible causes Solution
When see the icon.
General type
• The indicates is on the
main panel.
Family Hub, AI Home Hub type
• The indicator turns on
red.
General type
• Replace the water lter.
After replacing, press Filter
Reset .
Family Hub type
• Replace the water lter.
After replacing, reset the
lter in Fridge Manager
> Fridge Settings > Water
Filter .
AI Home Hub type
• Replace the water lter.
After replacing, reset the
lter in Product Care >
Water Filter .
Troubleshooting
English 67
Troubleshooting
Auto Open Door (applicable models only)
Symptom Possible causes Solution
The fridge
doors do
not open
wide
enough.
Both doors
• The rear sides of the
refrigerator are low.
• Raise the rear sides of the
refrigerator to level it. *
Left door
• The rear-right side
of the refrigerator
is low.
• Raise the rearright side of
the refrigerator to level it. *
Right door
• The rear-left side
ofthe refrigerator is
low.
• Raise the rearleft side of the
refrigerator to level it. *
The fridge
doors
open too
wide.
The fridge doors
open too wide.
• The front sides of
the refrigerator are
low.
• Raise the front sides of the
refrigerator to level it. *
* For more information on leveling the refrigerator, see the “ STEP 4 Adjust the levelling
feet” section on page 27.)
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68
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
Troubleshooting
English 69
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
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70
SmartThings
Symptom Action
Could not nd
“SmartThings” in the app
market.
• The supporting software version of the SmartThings app is subject
to change according to the OS supporting policy the manufacturer
provides. In addition, as for the SmartThings app or the functions
that the app supports, the new application update policy on the
existing OS version can be suspended due to usability or security
reasons.
The SmartThings app
fails to operate.
• The SmartThings app is available for applicable models only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
The SmartThings app
is installed but is
not connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the SmartThings App
after the app was installed, you must make the connection using
the device registration function of the app.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen
instructions to create one.
An error message
appears when I try to
register my refrigerator.
• Easy Connection may fail due to the distance from your access
point (AP) or electrical interference from the surrounding
environment. Wait a moment and try again.
The SmartThings app is
successfully connected
to my refrigerator but
does not run.
• Exit and restart the SmartThings app or disconnect and reconnect
the router.
• Unplug the power cord of the refrigerator, and then plug it in again
after 1 minute.
The Wi-Fi icon is
blinking.( )
(applicable models only)
• Connect your refrigerator with the SmartThings app before use.
When the connection is made successfully, the indicator stops
blinking.
- If you fail to make connection or don’t want to use the app,
press and hold the "＞" button for 10 seconds. The indicator
stops blinking with “O FF” shown on the temperature display.
English 71
Open Source Announcement
(For Wi-Fi models only)
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0
leads to open source license information as related to this product.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country Contact Center Web Site
NEW ZEALAND
0800 726 7864 (All Products)
0800 726 786 (All products)
both numbers are linked with same line
www.samsung.com/nz/support
INDIA
1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)
1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
www.samsung.com/in/support
Web DA68-04853A-00
