Refrigerator
User manual
RS70*/RS80*/RS90*
Free Standing Appliance
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English2
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 5
Important safety precautions 6
Severe warning signs for transportation and site 9
Critical installation warnings 10
Installation cautions 14
Critical usage warnings 14
Usage cautions 19
Cleaning cautions 22
Critical disposal warnings 24
Additional tips for proper usage 25
Instructions about the WEEE 26
Installation 27
Refrigerator at a glance 28
Step-by-step installation 30
Door removal for entrance 42
Operations 50
Main panel 50
SmartThings (applicable models only) 61
Bixby (Voice recognition - applicable models only) 64
Dispenser panel (applicable models only) 66
Special features 67
Maintenance 82
Handle and care 82
Cleaning 86
Replacement 89
Troubleshooting 90
General 90
Do you hear abnormal sounds from the refrigerator? 96
SmartThings (applicable models only) 98
Open Source Announcement 99
Open Source Announcement 99
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Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure
that you know how to operate the features and functions that your new appliance offers
safely and efciently.
What you need to know about the safety
instructions
• Warnings and Important Safety Instructions in this manual
do not cover all possible conditions and situations that
may occur.
It is your responsibility to use common sense, caution,
and care when installing, maintaining, and operating your
appliance.
• Because these following operating instructions cover
various models, the characteristics of your refrigerator
may differ slightly from those described in this manual and
not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center
or nd help and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your appliance. When this product contains ammable gas
(Refrigerant R-600a ), contact your local authority in regard
to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air
mixture if a leak in the refrigerating circuit occurs, the size
of the room in which the appliance may be sited depends
on the amount of refrigerant used.
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• Never start up an appliance showing any signs of damage.
If in doubt, consult your dealer. The room must be 1 m
3
in size for every 8 g of R-600a refrigerant inside the
appliance.
The amount of refrigerant in your particular appliance is
shown on the identication plate inside the appliance.
• Refrigerant squirting out of the pipes could ignite or cause
an eye injury. When refrigerant leaks from the pipe, avoid
any naked ames and move anything ammable away
from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• To avoid contamination of food, please respect the
following instructions:
- Opening the door for long periods can cause a
signicant increase of the temperature in the
compartments of the appliance.
- Clean regularly surfaces that can come in contact with
food and accessible drainage systems.
- Clean water tanks if they have not been used for 48 h;
ush the water system connected to a water supply if
water has not been drawn for 5 days.
- Store raw meat and sh in suitable containers in the
refrigerator, so that it is not in contact with or drip onto
other food.
- Two-star frozen-food compartments are suitable for
storing pre-frozen food, storing or making icecream and
making ice cubes.
- One-, two- and three-star compartments are not suitable
for the freezing of fresh food.
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- If the refrigerating appliance is left empty for long
periods, switch off, defrost, clean, dry, and leave the
door open to prevent mould developing within the
appliance.
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This
manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benet
from the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.
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Important safety precautions
WARNING; Risk of re / ammable materials
WARNING
• When positioning the appliance, ensure the supply cord is
not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
• Fill with potable water only.
• Connect to potable water supply only.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or those who lack experience and
knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person
responsible for their safety.
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• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision. Children
aged from 3 to 8 years are allowed to load and unload
refrigerating appliances.
• If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance
can be quickly disconnected from the supply in an
emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans
with a ammable propellant in this appliance.
• If the product is equipped with LED lamps, do not
disassemble the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer
or its service agents.
• New hose-sets supplied with the appliance are to be used
and old hose-sets should not be reused.
• Have the refrigerator’s water supply connected only to a
potable water supply. To operate the ice maker properly,
water pressure of 206-861 kPa (30-125 psi) is required.
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• For the most efcient use of energy, please keep the all
inner ttings such as baskets, drawers, shelves on the
position supplied by manufacturer.
• To get the best energy efciency of this product, please
leave all shelves, drawers and baskets on their original
position.
How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate
ventilation.
• Ensure that it is not exposed to direct sunlight and never
put it near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for
energy efciency.
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can
then use the low temperatures of the frozen products to
cool food in the refrigerator.
- Do not keep the door of the appliance open for too long
when putting food in or taking food out.
- The shorter time for which the door is open, the less ice
will form in the freezer.
- Clean the rear of the refrigerator regularly. Dust
increases energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base
and at the back wall of the refrigerator. Do not cover air
vent openings.
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- Allow clearance to the right, left, back and top when
installing. This will help reduce power consumption and
keep your energy bills lower.
This appliance is intended to be used in household and similar
applications such as
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite
or cause an eye injury. If a leak is detected, avoid any
naked ames or potential sources of ignition and air
the room in which the appliance is standing for several
minutes.
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- This appliance contains a small amount of isobutane
refrigerant ( R-600a ), a natural gas with high
environmental compatibility that is, however, also
combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged.
• When transporting and installing the refrigerator, do not
touch the water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the
water dispenser can not be used.
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place
where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it
to the heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple
power strip. The refrigerator should always be plugged
into its own individual electrical outlet which has a voltage
rating that matches the voltage listed on the refrigerator’s
rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause
a re hazard from overheated wires.
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• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion
damage along its length or at either end.
• Do not bend the power cord excessively or place heavy
objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power
cord. Always grip the plug rmly and pull straight out from
the outlet.
- Damage to the cord may cause a short-circuit, re, and/
or electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an
explosion or re.
• Do not install this appliance near a heater or inammable
material.
• Do not install this appliance in a location where gas may
leak.
- This may result in an electric shock or re.
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• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Connect the power plug in the proper position with the
cord hanging down.
- If you connect the power plug upside down, the wire
can get cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged
by the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts
the packing materials on his or her head.
• Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water
(rain drops).
- Deteriorated insulation of electrical parts may cause an
electric shock or re.
• If any dust or water is in the refrigerator, pull out power
plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with
the product, or injury.
• You need to remove all the protective plastic lm before
you initially plug the product in.
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• Children should be supervised to ensure that they do not
play with the snap rings used for door adjustment or the
water tube clips.
- There is risk of death by suffocation if a child swallows
a snap ring or water tube clip. Keep the snap rings and
water tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the
refrigerator before attempting to investigate or repair
any part of the appliance. Power leakages can cause
severe electric shock.
• Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage
from the refrigerator.
- This may result in an electric shock, re, explosion, or
problems with the product.
• Plug the power plug into the wall socket rmly. Do not use
a damaged power plug, damaged power cord, or loose wall
socket.
- This may result in an electric shock or re.
• The fuse on the refrigerator must be changed by a
qualied technician or service company.
- Failing to do so may result in an electric shock or
personal injury.
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Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it
on a at surface.
- If your refrigerator is not level, cooling efciency and
durability can be declined.
• Allow the appliance to stand for 2-3 hours before loading
foods after installation and turning on.
• We strongly recommend you have a qualied technician or
service company install the refrigerator.
- Failing to do so may result in an electric shock, re,
explosion, problems with the product, or injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet
hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall
and cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as
chopsticks, etc.) into the bottom or the back of the
refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
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• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances
(benzene, thinner, propane gas, alcohol, ether, LP gas, and
other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not
play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances
between the doors and cabinet are necessarily small. Be
careful when you open the doors if children are in the
area.
• Do not put your ngers or children's ngers between the
doors.
- Keep ngers out of the left and right door gaps. Be
careful when you open the doors if your ngers are in
between the doors.
• Do not let children hang on the door or door bins. A
serious injury may occur.
• Do not let children go inside the refrigerator. They could
become trapped.
• Do not insert your hands into the bottom area under the
appliance.
- Any sharp edges may cause personal injury.
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• Do not store pharmaceutical products, scientic materials,
or temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must
not be stored in the refrigerator.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service
center.
• If any dust or water is in Refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter
inside the refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or
personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and
cause personal injury or material damage.
• Do not spray volatile material such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result
in an electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
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• Do not use or place any substances sensitive to
temperature such as ammable sprays, ammable objects,
dry ice, medicine, or chemicals near or inside of the
refrigerator.
• Do not use a hair dryer to dry the inside of the
refrigerator. Do not place a lighted candle in the
refrigerator for removing bad odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with
potable water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this
may damage the refrigerator.
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product,
or injury. Do not put a container lled with water on the
appliance.
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of
time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf
drop.
• If a gas leak is detected, avoid any naked ames or
potential sources of ignition, and air the room in which the
appliance is standing for several minutes.
- Do not touch the appliance or power cord.
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- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Bottles should be stored tightly together so that they do
not fall out.
• This product is intended only for the storage of food in a
domestic environment.
• Do not attempt to repair, disassemble, or modify the
refrigerator yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other
than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled,
contact your nearest service center.
- Failing to do so may result in an electric shock, re,
problems with the product, or injury.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact your Samsung
Electronics service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the
interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light,
contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or
loose wall socket.
- This may result in an electric shock or re.
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Usage cautions
CAUTION
• Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria
faster than fresh.
- The second thaw will break down even more cells,
leaching out moisture and changing the integrity of the
product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was
handled properly.
• Do not place glass bottles or carbonated beverages into
the freezer.
- The container may freeze and break, and this may
result in injury.
• Use only the ice maker provided with the refrigerator.
• If you will be away from home for a long period of time
(on vacation, for example) and won’t be using the water or
ice dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long
period of time, (3 weeks or more) empty the refrigerator
including the ice bucket, unplug it, close the water valve,
wipe excess moisture from the inside walls, and leave the
doors open to prevent odors and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of
the refrigerator as this can obstruct free air circulation
in the refrigerator compartment.
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- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.
- Please observe maximum storage times and expiration
dates of frozen goods.
- There is no need to disconnect the refrigerator from
the power supply if you will be away for less than
three weeks. However, if you will be away for more
than three weeks, remove all the food and ice in the ice
bucket, unplug the refrigerator, close the water valve,
wipe excess moisture from the inside walls, and leave
the doors open to prevent odors and mold.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd
party on this nished appliance are not covered
under Samsung warranty service, nor is Samsung
responsible for safety issues that result from 3rd party
modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic
bag, the refrigerator can be over cooled. If a cooling
period lasts too long, the water lter may break and
cause water leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors
open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply,
you should wait for at least ve minutes before plugging it
back in.
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• When the refrigerator got wet by water, pull out the power
plug and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.
• Fill the water tank and ice cube trays with potable water
only (tap water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may
damage the refrigerator.
• Be careful that your ngers are not caught in.
• If the refrigerator is ooded, make sure to contact your
nearest service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins.
The oil can solidify, making it foul-tasting and difcult to
use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil
container, it is best to keep the container in a cool and
shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed
oil, etc.
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Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the
refrigerator.
• Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the
appliance, unplug the power plug and contact your nearest
service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust
from the power plug blades. Do not use a wet or damp
cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto
it.
• Do not use benzene, thinner, or Clorox, Chloride for
cleaning.
- They may damage the surface of the appliance and may
cause a re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
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• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in
warm water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window
sprays, scouring cleansers, ammable uids, muriatic
acid, cleaning waxes, concentrated detergents, bleaches,
or cleansers containing petroleum products on exterior
surfaces (doors and cabinet), plastic parts, door and interior
liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may break if
exposed to sudden temperature changes or impacts such
as bumping or dropping.
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Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product
in an environmentally friendly manner.
• Ensure that none of the pipes on the back of the
refrigerator are damaged prior to disposal.
• When disposing of this refrigerator, remove the door/
door seals and door latch so that small children or
animals cannot become trapped inside. Children should
be supervised to ensure that they do not play with the
appliance. If trapped inside, a child may get hurt or
suffocate to death.
- If trapped inside, the child may become injury and
suffocate to death.
• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of
children, as packaging materials can be dangerous to
children.
- If a child places a bag over his or her head, the child
could suffocate.
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Additional tips for proper usage
• In the event of a power failure, call the local ofce of your
electric company and ask how long the failure is going to
last.
- Most power failures that are corrected in an hour or two
will not affect your refrigerator temperatures. However,
you should minimize the number of door openings
while the power is off.
- Should the power failure last more than 24 hours,
remove and discard all frozen food.
• The refrigerator might not operate consistently (frozen
contents can thaw or temperatures can become too
warm in the frozen food compartment) if sited for an
extended period of time in a location where ambient air
temperatures are constantly below the temperatures for
which the appliance is designed.
• In case of particular foods, keeping it under refrigeration
can have a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed
completely.
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Safety information
English26
• The temperature of two star section (sections) or
compartment (compartments) which have two star symbol
( ) is slightly higher than other freezer compartment
(compartments).
The two star section (sections) or compartment
(compartments) is (are) based on the instruction and/or the
condition as delivered.
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government ofce, for details of where and
how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
For information on Samsung’s environmental commitments
and product regulatory obligations, e.g. REACH, WEEE or
Batteries, visit our sustainability page available via www.
samsung.com
(For products sold in European countries and in the UK only)
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English 27
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.
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Installation
English28
Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the
country.
Type A
A
14
08
02
11
01
03
06
09
07
05
10
12
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English 29
Type B
02
01
03
13
04
10
15
05
06
07
A
01 Freezer shelves
02 Multipurpose freezer bin
03 Dried food and meat storage drawer
04 Fridge bin
05 Fridge shelves
06 Vegetable drawer
07 Multipurpose drawer
08 Ice maker bucket **
09 Water tank *
10 Wine rack *
11 Lower freezer bin
12 Lower fridge bin *
13 Auto Ice Maker *
14 Switch Cover *
15 Mesh lter *
A. Freezer
* Applicable models only
** Dispenser models only
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Installation
English30
NOTE
The design of the egg container may differ with the model.
CAUTION
For normal models, do not change the position of the freezer shelves. Freezer shelves
have different lengths, and if you change the position, you may damage the product when
closing the door.
Step-by-step installation
STEP 1 Select a site
Site requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specied by its
class rating.
Class Symbol
Ambient Temperature range (°C)
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43
NOTE
The cooling performance and power consumption of the refrigerator may be affected by
the ambient temperature, the door-opening frequency, and the location of the refrigerator.
We recommend adjusting the temperature settings as appropriate.
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English 31
Clearance
See the pictures and table below for space requirements for installation.
A
B
D
C
Depth “A” 726
Width “B” 912
Height “C” 1746
Overall Height “D” 1784
(unit: mm)
01
02 03
05
06
07
08
09
04
01
more than 50 mm
recommended
02 165°
03 170°
04 564 mm
05 1730 mm
06 620 mm
07 912 mm
08 30 mm (without handle)
09 1175 mm
NOTE
The measurements in the above table may differ, depending on the measuring method.
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Installation
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STEP 2 Spacing (applicable models only)
1. Open the door and locate the provided
spacer.
2. Unpack the spacer and attach it to the
rear of the refrigerator as shown. It
helps ventilate air to the rear wall and
save power consumption.
STEP 3 Flooring
• The surface to install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece
of cardboard on each leg of the
refrigerator.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to, use a thick paper or cloth such
as old carpets along the movement path.
NOTE
If the refrigerator cannot pass through the entrance due to its size, see the Door removal
for entrance section in the Installation chapter.
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English 33
STEP 4 Adjust the levelling feet
Adjusting the front height
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause damage
to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a at-head screwdriver for levelling.
To adjust the height of the freezer side:
Insert a at-head screwdriver into the
leveller of the freezer-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
To adjust the height of the fridge side:
Insert a at-head screwdriver into the
leveller of the fridge-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
Adjusting the rear side height (applicable models only)
If you need to raise the rear side of the
refrigerator to level it, you can use the
provided level adjustment pad(s). Follow
these instructions to raise the rear side of
the refrigerator.
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Installation
English34
1. Choose the position on the oor where
you need to attach the level adjustment
pad.
2. Peel the double-sided tape on the
bottom of the level adjustment pad.
3. Attach the level adjustment pad to the
oor.
4. If you need to further raise the rear
height, attach another adjustment pad
on top of the rst level adjustment pad.
NOTE
• You may skip this step if you can
level the refrigerator using a single
attachment pad.
• Make sure the ribs on the rst
adjustment pad are inserted into the
grooves of the second level adjustment
pad.
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English 35
STEP 5 Adjust the door height as well as the door gap
To adjust the height of a door
The height of a door can be adjusted using the clamp nut and the height nut on the front
bottom of each door.
B
A
1. Open the door to adjust, and locate the
two nuts (A) and (B) on the front bottom
of the door.
A
2. With a 19 mm spanner (provided),
turn the clamp nut (A) clockwise to
loosen. Then, open the door, and do the
following inside the door.
- To raise the door, turn the height nut
(B) counter clockwise.
- To lower the door, turn the height nut
(B) clockwise.
A
3. When complete, tighten the clamp nut
(A) by turning it counter clockwise.
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Installation
English36
STEP 6 Connect the water dispenser line (applicable models only)
Parts and tools required
Water line xer and screws Coupler (24 mm) Water line
Water lter lock-clip Water lter Check valve
Installation (external dispenser line)
1. Assemble the water pipe line using
couplers.
2. Close the main water supply, and then
close the water tap.
3. Connect the coupler to the cold water
tap.
CAUTION
• Make sure you connect the coupler to the cold water tap. Connection to the hot water
tap may cause the water lter to be clogged and fail to operate normally.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
• The water line must be repaired by a qualied professional. If you encounter a water
leak, contact a local Samsung service centre or the installer of the water line.
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English 37
STEP 7 Connect to a water source (applicable models only)
CAUTION
• The water line must be connected by a qualied technician.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
To connect the cold water pipe to the water ltering hose
CAUTION
• Make sure the water ltering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the water lter to malfunction.
1
A
B
A
A. Close Main Water pipe
B. No gap
1. Shut off the water supply by closing the
main water valve.
2. Locate the cold, potable water pipe (1).
3. Follow the Water Line Installation to
connect to the water pipe.
NOTE
New hose-sets supplied with the appliance
are to be used and old hose-sets should not
be reused.
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Installation
English38
To connect the water ltering hose to the water line
a
a
a
A
B
03
A. Water Line from unit
B. Water Line from Kit
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
ltering hose.
2. Tighten up the compression nut (a) to
connect the water ltering hose and the
water line.
3. Open the main water valve and check
for any leaks.
4. If there are no leaks, dispense about 10
litres of water or dispense the water for
6 - 7 minutes before actually using the
refrigerator to remove impurities inside
the water ltering system.
5. Secure the water line to a sink or a wall
using a clip.
CAUTION
• Do not tighten the water line
excessively. Make sure the water line is
not bent, pinched, or squashed.
• Do not mount the water line on any part
of the refrigerator. This may damage the
refrigerator.
NOTE
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.
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English 39
To repair the water line
CAUTION
The water line must be repaired by a qualied professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the water line.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 241 kPa and 827 kPa.
The water pressure of the reverse osmosis water ltration system to the refrigerator’s cold
water line must be at least 276 kPa. If the water pressure is below the specied:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
NOTE
WATER FILTER MUST BE INSTALLED.
• Make sure to install a water lter.
• Failing to install a water lter may allow ne foreign materials (sand, lime) in the water
to continuously enter the water supply line and possible cause defects in the water
supply system.
Ordering a new lter
To purchase a new water lter (part type: HAFEX/EXP), contact a local Samsung service
centre.
To mount the water lter into place
1. Attach the lock clips (x2) to appropriate
positions under the sink, for instance.
Then, x the lock clips rmly using
screws.
2. Insert the water lter into the upper and
lower clips in the correct direction. Make
sure to check the vertical direction of
the water lter.
NOTE
If the lter is installed horizontally, water
may remain in the lter. Therefore, vertical
installation is recommended.
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Installation
English40
CAUTION
Do not mount the water lter on any part
of the refrigerator. This may damage the
refrigerator.
Water lter replacement (applicable models only)
CAUTION
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung holds no responsibility for any damage that may occur from use of third party
water lters.
• The water lter replacement icon ( ) blinks to let you know it is time to replace the
water lter.
A
1. Shut off the main water supply.
2. Connect the water supply line to the
inlet side of the lter to the end.
3. Connect the dispenser line to the
outlet side of the lter. The water hose
insertion depth (A) is 18 mm.
4. Check if there is any leak. If not, x the
lines with the clips.
5. Put the water lter into place and x it
with the clips.
6. Reset the water lter replacement
alarm. (For detailed instructions, see the
" Resetting or dismissing the water lter
replacement alarm (applicable models
only)" section on page 54.)
7. When replacing is complete, ush 10
litres of water (or dispense the water
for 6 - 7 minutes) to remove impurities
from the water line.
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English 41
CAUTION
When adjusting the length of the water line
tubing, make sure to smooth out the cut
surface at a right angle. This is to prevent a
water leak.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the water line.
• This replacement process may involve the refrigerator to drip water onto the oor. If
this happens, wipe up with dry cloths.
STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 9 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
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Installation
English42
Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these
instructions:
Tools required (not provided)
These tools are used for removing the doors.
Phillips screwdriver Flat-head
screwdriver
Socket spanner
(10 mm)
Allen spanner
(5 mm)
Disconnect the water line
1. From the bottom rear side of the
refrigerator, pull out the water line to
the front.
NOTE
The refrigerator’s water line is a water
circulation line that connects between the
water pipe from the water source and the
hoses from the water ltering system of
the refrigerator.
B
A
2. To disconnect the hoses, press and hold
the collet (A) and detach the water hose
(B).
CAUTION
Do not apply excessive force to the coupler.
It may break.
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English 43
Detach the doors
CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an
accident, use extreme caution when performing these steps.
Type A models
Type B models
1. With the doors closed, detach the top
cover.
The detaching method varies depending
on the top cover type.
- Type A: Use a Phillips screwdriver to
remove the screws, then lift the top
cover to detach it.
- Type B: Use a Phillips screwdriver to
remove the screws, push the locking
tabs outward to release the top cover
from the duct cover, then lift the top
cover to detach it.
NOTE
The number of screws may differ
depending on the model.
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Installation
English44
2. Disconnect the electrical harness.
3. Disconnect the two wire connectors
on the left door. The position of the
connectors differs with the model.
CAUTION
• Do not remove both doors
simultaneously. Make sure to remove
one door at a time. Otherwise, any of
the doors may fall and cause physical
injury.
• Make sure the refrigerator is off before
disconnecting the connectors.
4. Disconnect the water tube from the
coupler on the left door as shown.
- This step does not apply to the
models without the AutoFill pitcher
and the water dispenser.
5. Gently lift the clamp.
NOTE
To prevent damage to the clamp or injuries,
do not lift the clamp forcefully.
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English 45
6. Pull the clamp to remove.
7. Open the door by 90 degrees. While
holding the door, remove the hinge.
CAUTION
If you remove the hinge without holding
the door, the door may fall and cause
injury.
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Installation
English46
To reattach the fridge door
After you have moved the refrigerator to its nal location, reattach the doors by following
the removal instructions in reverse order.
A
01
02
03
B
01 Dispenser
02 Center of transparent coupler
03 Guidelines
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler (A) or the guidelines (B).
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English 47
Reattach the doors
CAUTION
• Before reattaching the doors, make sure all the electrical connectors are properly
connected.
• The freezer door must be reattached before the fridge door.
• Take care when removing the door to ensure that it does not fall on you.
• Be careful not to scratch.
1. Hold the freezer door and hook to the
hinge at the bottom of the refrigerator.
2. Put the hinge into its position, and then
insert it into the hole on the door.
3. Insert the clamp in the arrow direction.
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Installation
English48
4. Press the clamp as shown.
5. Connect the electrical harness.
6. Connect the wire connectors.
CAUTION
• Make sure the wire connectors are
connected properly. Otherwise, the
display will not operate.
7. Connect the water tube.
- This step does not apply to the
models without the AutoFill pitcher
and the water dispenser.
CAUTION
• To prevent water leaks, make sure the
red clips tighten the coupler properly.
• Keep the clips out of children’s reach.
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English 49
Type A models
Type B models
8. Attach the top cover with the front side
rst, and then press down on its back
to get it into position. Then, tighten the
screws.
- For Type B models: Ensure that the
locking tabs are fully engaged with
the duct cover before tightening the
screws.
NOTE
The number of screws may differ
depending on the model.
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English50
Operations
Main panel
The actual appearance of your main panel may differ from the gure and the main panel
design is subject to change without notice.
General type
01
02
03
07
04
05
06
08
09
01 Fridge indicator
• Displays the current or desired temperature of the fridge.
• indicates that the Power Cool function is on.
• The icon appears when the AI Energy Mode is operating.
You may turn on or off the AI Energy Mode in the
SmartThings app. (applicable models only)
02 Freezer indicator
• Displays the current or desired temperature of the freezer.
• indicates that the Power Freeze function is on.
• indicates that the freezer is operating in Fridge mode.
(Applicable models only.)
• indicates that the freezer is off. (Applicable models only.)
03 Door open
indicator
This indicator blinks with an alarm if the door is left open for
more than 2 minutes.
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English 51
04 AutoFill Pitcher
indicator
(applicable
models only)
The AutoFill Pitcher has 2 indicators ( AutoFill Pitcher On / Off ) to
indicate its operating status.
• When the AutoFill operates, the corresponding indicator
( AutoFill Pitcher On ) turns on.
• When the AutoFill is turned off, the corresponding indicator
( AutoFill Pitcher Off ) turns on.
• To enable AutoFill Pitcher , you must turn on the AutoFill
Pitcher.
05 Ice Maker
indicator
• Displays the status of the ice maker.
• To enable ice making, you must turn on the ice maker.
06 Auto Open
Door indicator
(applicable
models only)
• Displays the status of the Auto Open Door function.
• To enable the Auto Open Door function, you must turn on
the Auto Open Door function. (For more information, see the
Turning on or off the Auto Open Door function (applicable
models only) section on page 55.)
07 Water Filter
indicator
(applicable
models only)
• indicates that the water lter needs to be replaced.
• When see the icon, you can replace the water lter and
reset the water lter replace alarm, or dismiss the alarm
and change the lter later. (For more information, see the
" Resetting or dismissing the water lter replacement alarm
(applicable models only)" section on page 54.
08 Network
connection
indicator
• This icon indicates that the refrigerator is connected to a
network.
• You can control and monitor your refrigerator on the
SmartThings app. For more information, see the SmartThings
(applicable models only) section.
09 Buttons
• When the display is off, tap any button to wake up the
display.
• Use to select the fridge or freezer and or to
select the desired temperature or function for the selected
compartment.
NOTE
• The control panel is designed to stay off when the refrigerator is not in use. It only
becomes active and lights up when you open the door or tap the buttons.
• If the door is left open for 5 minutes, internal light will blink for 5 minutes and turn off.
It is to alert deaf and hard of hearing users that a door is open. Note that this function
is normal.
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Operations
English52
Setting the desired temperature or function
1. Tap any button ( , , or ) to wake up the display.
- This step may not apply to some models.
2. Tap to select the fridge or freezer.
- The selected compartment’s indicator blinks.
- The degrees Celsius symbol (°C) does not blink.
3. Tap or to select the desired temperature or function.
- Refer to the table for available selection for each compartment.
Fridge
• Available selection: ( Power Cool ) 1 °C 2 °C 3 °C 4 °C 5 °C
6 °C 7 °C ( Vacation )
• Power Cool speeds up the cooling process at maximum fan speed. The
fridge keeps running at full speed for two and a half hours and then
returns to the previous temperature.
• Use the Vacation function if you are going on vacation or a business
trip, or if you do not intend to use the fridge for an extended time. The
fridge temperature will be kept under 15 °C, but the freezer remains
active as previously set.
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Freezer
• Available selection: ( Power Freeze ) -23 °C -22 °C -21 °C
-20 °C -19 °C -18 °C -17 °C -16 °C -15 °C ( Fridge )
• Power Freeze speeds up the freezing process at maximum fan speed.
The freezer keeps running at full speed for 50 hours and then returns
to the previous temperature. To freeze large amounts of food, activate
Power Freeze for at least 20 hours before putting food in the freezer.
• If you select ( Fridge ), the freezer operates as a fridge, and the
temperature setting changes to 3 °C.
• If you select , the freezer turns off.
• Empty the ice bucket before you select ( Fridge ) or . After 15
seconds from you select ( Fridge ) or , the ice maker will begin to
dispense any ice leftover into the ice bucket.
• The ( Fridge ) and modes are not available in some models.
WARNING
• Do not put glass bottle containing liquid in the freezer while it is in
the Fridge mode. When you unselect the Fridge mode, and the freezer
returns to the freezer mode, the liquid in the glass bottles will freeze,
which can cause the glass bottles to break or burst in the freezer.
• Make sure to remove frozen foods from the freezer before you select
the Fridge mode. Frozen foods will melt and spoil as the temperature
increases.
• Make sure to remove foods that you do not want to freeze before you
unselect the Fridge mode and use the freezer to freeze.
NOTE
• When you use Power Freeze function the energy consumption of the
refrigerator will increase. Remember to turn it off when you don’t need
it and return the freezer to your original temperature setting.
• When the freezer is set to Off mode, the freezer temperature will be
kept under 15 °C, but the fridge remains active as previously set.
• Do not store food or beverages in the refrigerator when the freezer is
set to .
• If you are going to use the freezer in the freeze mode, we strongly
recommend that you use plastic containers to store food, especially
vegetables.
4. Wait for 5 seconds to conrm your selection.
- The selected compartment’s indicator stops blinking.
NOTE
Using Power Cool or Power Freeze increases power consumption.
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Operations
English54
Turning on or off the AutoFill Pitcher (applicable models only)
You can turn on or off the AutoFill Pitcher in fridge.
1. Tap any button ( , , or ) to wake up the display.
- This step may not apply to some models.
2. Tap until the AutoFill Pitcher indicator blinks.
3. Tap or to turn on or off the AutoFill Pitcher.
- Tap to turn it on.
- Tap to turn it off.
4. Wait for 5 seconds or tap to conrm your selection.
- The AutoFill Pitcher indicator stops blinking.
Turning on or off the ice maker
You can turn on or off the auto ice maker in the freezer.
1. Tap any button ( , , or ) to wake up the display.
- This step may not apply to some models.
2. Tap until the Ice Maker indicator blinks.
3. Tap or to turn on or off the ice maker.
- Tap to turn it on.
- Tap to turn it off.
4. Wait for 5 seconds or tap to conrm your selection.
- The Ice Maker indicator stops blinking.
Resetting or dismissing the water lter replacement alarm (applicable models only)
The water lter replacement icon ( ) blinks to alert the user that it is time to replace
the water lter. You can replace the water lter immediately and reset the water lter
replacement alarm, or dismiss the alarm if you want to change the water lter later.
1. Tap any buttons ( , , or ) to wake up the display.
- This step may not apply to some models.
2. Tap until the Water Filter indicator blinks.
3. Tap or to reset or dismiss the water lter replacement alarm.
- Tap if you want to change the water lter later and dismiss the alarm.
- Tap if you have changed the water lter and want to reset the water lter
replacement alarm.
4. Wait for 5 seconds or tap to conrm your selection.
- The Water Filter indicator stops blinking.
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English 55
Turning on or off the Auto Open Door function (applicable models only)
You can turn on or off the Auto Open Door function.
1. Tap any buttons ( , , or ) to wake up the display.
- This step may not apply to some models.
2. Tap until the Auto Open Door indicator blinks.
3. Tap or to turn on or off the function.
- Tap to turn it on.
- Tap to turn it off.
4. Wait for 5 seconds or tap to conrm your selection.
- The Auto Open Door indicator stops blinking.
Turning on or off the Wi-Fi (applicable models only)
To turn the Wi-Fi on or off, tap and hold or for 10 seconds. The display shows the
status of Wi-Fi for 5 seconds (as shown in the gure).
WI-Fi On Wi-Fi Off
NOTE
• You must turn on the Wi-Fi to connect the refrigerator to the SmartThings app.
• For more information, see the SmartThings (applicable models only) section.
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Operations
English56
Family Hub type
Home screen
NOTE
• For more information about other menus and apps available on the Refrigerator app,
see the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may be
discontinued without notice, depending on the content provider’s policy.
• Children's use of the refrigerator's functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01
02
01 Home screen
02 Soft buttons
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English 57
01 Home screen
• Tap a desired app or widget to launch it.
• On the home screen, you can add or remove items such as apps, widgets, pictures,
videos, drawings, and texts.
• Tap and hold an item to enter Edit mode. In Edit mode, you can drag and drop an item
to a new location on the home screen. When you move the item to a new location, the
item turns red if the location is not available.
02 Soft buttons
01 02 03 04 05 06
01 Bixby
- Tap to use Bixby.
02 Task Manager
- Tap to open the Task Manager .
03 Home
- Tap to open the Home screen.
04 Return
- Tap to return to the previous screen.
05 Notication
- Tap to display the Quick Panel.
06 Hide/Show
- Tap to hide or show Soft buttons.
- The Hide/Show button only appears
when an app is active.
Fridge Manager
On the Home screen, tap the Fridge Manager app.
• You can set the desired temperature or modes for each compartment.
• For more detailed information on the Fridge Manager app, check the online manual.
• To access the online manual from your Family Hub refrigerator, tap Setting > Help &
Contact Us > Online Manual.
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Operations
English58
AI Home Hub type
Home screen
NOTE
• For more information about other menus and apps available on the Refrigerator app,
see the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may be
discontinued without notice, depending on the content provider’s policy.
• Children's use of the refrigerator's functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01
02 03 04
05 06
01 Home card area
You can set various functions and check information.
• AI Vision Inside: You can manage ingredients stored in the
refrigerator.
• Recipes: You can receive cooking guidance and recipes.
• SmartThings: You can connect your refrigerator to the
SmartThings app and control it remotely from the app.
• Fridge Manager: You can set the desired temperature or
modes for each compartment.
• Product Care: You can manage the refrigerator’s
consumables.
02 App dock handler
• Drag the App dock handler upward to open the App dock.
• The App dock handler only appears on the Home screen.
03 App tray button Tap to view all available apps.
04 App dock
• App dock displays the icons to allow easier access to the
frequently used apps.
• Maximum ve icons are displayed in the App dock which
are not editable.
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English 59
05 Indicator area Different icons appear to indicate enabled functions.
06 Home Tap to go to the Home screen.
Quick Panel
7
1 2 3 4 5 6
The Quick Panel provides quick access to various settings. Swipe down from the top of the
screen to open the Quick Panel.
1 Wi-Fi
• Tap to turn the Wi-Fi on or off.
• Touch and hold the icon to access the Wi-Fi settings
screen.
2 Bluetooth • Tap to access the Bluetooth settings screen.
3 Microphone • Tap to turn the microphone on or off.
4 Smart View • Tap to access the Smart View screen.
5 Screen off • Tap to turn off the screen.
6 Settings • Tap to access Settings.
7 Brightness and Volume
• Slide the corresponding slider to adjust the screen
brightness or volume.
Fridge Manager
On the Home screen, tap the Fridge Manager app.
• You can set the desired temperature or modes for each compartment.
• For more detailed information on the Fridge Manager app, check the online manual.
• To access the online manual from your refrigerator , tap > General > Support > User
manual.
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Operations
English60
Display reset (Family Hub and AI Home Hub type models only)
If you encounter an abnormal symptom on the display, try resetting the display. This may
solve the symptom.
1. Open the right-side fridge door and
locate the switch cover on the top right
corner of the door.
2. Push up the cover to reveal the power
switch.
3. Turn the switch off and turn it on again.
4. Reinsert the switch cover to the end
until you hear a clicking sound.
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English 61
SmartThings (applicable models only)
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The supporting software version of the SmartThings app is subject to change according
to the OS supporting policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports, the new application update
policy on the existing OS version can be suspended due to usability or security reasons.
• The SmartThings app is subject to change without notice to improve usability or
performance. As the mobile phone OS version is updated every year, the SmartThings is
also updated continually according to the latest OS. If you have enquiries regarding the
items mentioned above, please contact us on s[email protected]
• Recommended encryption systems include WPA/TKIP and WPA2/AES . Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. ( IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
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Operations
English62
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator
page.
• Check the operation status or notications related to your refrigerator, and then change
options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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Category Item Description
Monitor &
Control
Fridge temperature
You can set and monitor the desired
temperature of the fridge.
Power Cool
You can turn Power Cool on or off, and
check the current settings.
Freezer temperature
You can set and monitor the desired
temperature of the freezer.
Power Freeze
You can turn Power Freeze on or off, and
check the current settings.
Ice maker * You can turn the ice maker on or off.
AutoFill Pitcher *
You can turn the AutoFill Pitcher function
on or off, and check the current settings of
the function.
Alarms
Abnormally high
temperature
This alarm is triggered when the fridge or
freezer has abnormally high temperatures.
Door opening
This alarm is triggered if the fridge or
freezer door is open for more than 2
minutes.
AutoFill Pitcher
overowing *
If the AutoFill Pitcher function senses an
overow, it triggers this alarm to let you
know the status of the overow.
Water lter replacement
This alarm reminds you that the water
lter must be replaced.
AI Energy
Mode *
You can turn on or off the AI Energy Mode under the Energy menu in
the SmartThings app.
You can check the status of the AI Energy Mode on the SmartThings
app. On some models, the icon appears on the main panel to
indicate that AI Energy Mode is operating. (applicable models only)
Turning on the AI Energy Mode decreases energy consumption, but it
may also reduce the cooling performance.
NOTE
The AI Energy Mode may not operate according to user settings or the
operating environment.
* applicable models only
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For more information on security updates, visit https://security.
samsungda.com.
* The website supports only some languages.
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Operations
English64
Bixby (Voice recognition - applicable models only)
What is Bixby?
• Bixby is the name of Samsung’s articial intelligence solution that allows for device
control by voice.
Using Bixby
• To enable voice recognition, you must connect your device to the SmartThings app via
the network.
• And you must agree on the terms and conditions of the Bixby service.
• Once connected, you can control some functions of the device using Bixby on your
Samsung smartphone, even though it does not support voice recognition natively.
• To activate Bixby, say “Hi, Bixby” followed by a voice command.
• For more voice recognition commands, refer to the “Voice Commands” section.
Voice Commands
Category Command (samples)
Temperature
Tell me the temperature of the refrigerator
Tell me the temperature of the fridge in the refrigerator
Tell me the temperature of freezer in the refrigerator
Weather
Tell me the weather tomorrow
How humid is it today?
How high is the ne dust level today?
When can I expect rain?
International Time
What time is it now?
What month is it today by the lunar calender?
What time is it in New York?
NOTE
Bixby will exit standby mode after a certain amount of time if no command is given. Once
enabled, voice recognition may work poorly or malfunction due to surrounding sounds
such as TV sound.
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English 65
CAUTION
• When voice recognition is affected
- Performance may be affected by the user's voice, speech style, pronunciation, and
surrounding environment.
- When using voice recognition, speak louder than the surrounding sounds.
- To improve the performance of voice recognition, stand within 3 meters from the
device and speak clearly.
- While you are watching TV, voice commands can be recognized in error due to the
TV sound.
• Voice recognition not working when...
- Bixby is turned off in the Bixby menu of the SmartThings app.
- The microphone is turned off in the microphone setting of the SmartThings app.
• Voice recognition working poorly when...
- The surrounding sounds are loud (TV sound, music sound, etc)
- The Wi-Fi signal is weak (Internet connectivity is poor)
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Operations
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Dispenser panel (applicable models only)
01 02 03
01 02
03
01 Water / Lock (3 sec)
To dispense chilled water, press . The corresponding indicator
turns on.
3 sec
(Dispenser panel /
Dispenser lever)
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
02 Cubed Ice
Press to dispense cubed ice. The corresponding indicator turns on.
03 Crushed Ice
Press to dispense crushed ice. The corresponding indicator turns on.
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Special features
The refrigerator features user-oriented devices that you can use to benet from.
Auto Open Door function (applicable models only)
Touch the sensor near the door handle. The
door will open.
• The default setting is Off.
• To turn on the function, refer to the
followings.
- General type: Refer to the Turning on
or off the Auto Open Door function
(applicable models only) section on
page 55.
- Family Hub type: On the Fridge
Manager app, tap Settings, and then
turn on the Auto Open Door.
- AI Home Hub type: On the Home
screen, tap > Refrigerator > Auto
open door and select On.
NOTE
• If both sensors are touched simultaneously, the door on the rst touched sensor opens
and then so does the other door within about 2 seconds.
• The door does not close automatically. Close the door manually after use.
• The angle (degree) at which the doors open may vary depending on the installation
environment, such as the oor where the refrigerator is installed, the level of the
refrigerator, and the load of the food stored in the door bin.
- If the doors open too wide or not wide enough, check and make sure the refrigerator
is level. (For more information, see the “ STEP 4 Adjust the levelling feet” section on
page 33.)
CAUTION
• The Auto Open Door function may malfunction if you open and close the door
repeatedly.
• Do not push or force stop the door while it is opening automatically. It may cause the
product to malfunction.
- Be cautious not to get hit by the doors when they open automatically.
• If the door resists opening after repeated door opening, wait for about a minute and
then try again. (It may be hard to open the door immediately after closing it due to
air pressure change inside the refrigerator which occurs when you open and close the
door.)
• Accidental touches to the sensor can cause the door to open, verify that it is closed.
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Operations
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Voice (applicable models only)
Voice recognition setup
On the SmartThings app, set “Sound” to “Voice”.
Some of voice commands
1 Autoll pitcher detected water overow
2 The refrigerator door has been opened
3 Something went wrong.
4 The mode has been changed
5 Power cool is now in operation
6 Power freeze is now in operation
7 The temperature inside the refrigerator has increased
8 The temperature is now set
NOTE
When you set “Sound” to “Disabled” in your refrigerator, voice recognition will be turned
off accordingly.
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English 69
Water pitcher (AutoFill Pitcher) (applicable models only)
Cold, puried water is always ready in the AutoFill Pitcher . You can put tea or fruits in the
infuser to enjoy the various infused water you like.
01
02
03
04
01 Lid
02 Infuser holder
03 Infuser
04 Body
To ll the Water pitcher
1. Grasp a handle groove of the lid, and
then pull up to open the lid.
2. Put tea leaves or fruit to your taste into
the infuser.
NOTE
If you want to keep the infused water in
its initial concentration, turn the AutoFill
Pitcher function off.
3. Enable the AutoFill Pitcher function on
the control panel. Open the Beverage
Center door, and then mount the water
pitcher onto the holder. Push it straight
in as shown in the gure.
CAUTION
Make sure the water pitcher ts in the
water pitcher holder.
4. Close the door. The water pitcher will
start to ll with chilled water a short
time later.
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Operations
English70
5. To drink tea, open the Beverage Center
door, and then detach the water pitcher.
Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused
water can spoil over time.
• You must clean the water pitcher after you have consumed the infused water. Also clean
the water pitcher if you haven't used it for a long time.
• To prevent the water pitcher from
tipping over or leaking, make sure the
water pitcher ts in the water pitcher
holder.
• To prevent the water pitcher from
spilling over or leaking, make sure the
infuser holder is properly inserted.
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English 71
NOTE
• If the front side (specically marked
area) of the water pitcher has too much
moisture, the water pitcher may not
fully ll. Remove the moisture, and then
try again.
• AutoFill Pitcher function will stop
supplying water to the water pitcher if
the water pitcher does not ll after a
certain amount of time. If this happens,
check if the water line is properly
connected. Remove and reinsert the
water pitcher, and then try again.
• If the water pitcher is not fully lled,
check if there is water in the water
tank inside the fridge. If the water tank
is empty, ll the tank with water rst.
Then, remove the water pitcher and
insert the water pitcher back to supply
water into the water pitcher. (applicable
models only)
• Wipe around the water pitcher holder if
the water pitcher overows or leaks.
• Water drops off if the rubber cap is
opened.
• The AutoFill Pitcher indicator on the
control panel will blink if there is a
leak. In case of a leak, open the rubber
cap so that the leaked water drains.
If the indicator does not stop blinking
after draining, there might be a system
failure. Contact your local Samsung
service center.
NOTE
• You must clean the water pitcher after you have consumed the infused water. You must
also clean the water pitcher if you have not used it for a long time or left the full pitcher
for more than three days.
• If the infuser is not properly cleaned, the scent of the tea or fruits you previously used
in the infuser may remain. If you are not going to use the infuser, separate it from the
pitcher and store it safely.
• If you have not used the water lter for a long time, pour away the rst two pitchers of
water. Then, clean the water pitcher thoroughly and use it.
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Operations
English72
Water dispenser (applicable models only)
To dispense chilled water, open the
Beverage Center and press the dispenser
lever.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about
1 minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
• If the water tank inside the fridge is empty, using the AutoFill function or pressing the
water dispenser lever will let air into the water line hose. If you ll the water tank while
there is air in the water line hose, using the AutoFill function or pressing the water
dispenser lever may cause water to spurt out.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
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English 73
Water/Ice dispenser (applicable models only)
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense
chilled water, press on the dispenser panel. Put a water glass under the dispenser, and
then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press or
to select the ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
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Ice maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
CAUTION
Dispense the ice according to the size of the cup.
• If you dispense excessive amount, ice may fall out on the ground and cause personal
injury.
• Ice may accumulate and block the ice chute.
To ll the water tank (applicable models only)
For rst-time use, clean the inner side of
the water tank and dry well.
1. Hold both handgrips on the front of the
tank, and slide out as shown.
A B
2. Open the front lid (A) of the cover or the
entire cover (B) and ll the tank with a
max of 5 litres water.
CAUTION
• Do not exceed the max line. Water
overows.
• Fill with potable water only.
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English 75
3. Reinsert the water tank and t into the
dispenser mechanism. Make sure the
front side (with the front lid) of the tank
faces to the front.
CAUTION
• Make sure the water tank ts into the shelf. Otherwise, the water tank may not operate
properly.
• Do not use the refrigerator without inserting the water tank. This may decrease the
cooling performance.
• Fill the tank only with potable water such as mineral or puried water. Do not use other
liquid.
• Use caution when moving a lled tank. Physical injury may occur if the tank is dropped.
• Do not try to disassemble the internal pump yourself. If the internal pump is damaged
or disconnected from the water tank, the dispenser does not operate.
For rst-time use
• Push the dispenser lever for 10 seconds to emit air from the hoses of the water supply
system.
• Discard the rst six glasses of water to remove impurities in the water supply system.
Ice making (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice to your preference.
A B
If ice does not dispense, rst check the ice
maker if it makes ice properly.
To check the ice maker
1. Gently hold the icemaker bucket (B)
with both hands and remove it from the
ice chute (A).
2. Check the icemaker bucket if it contains
ice as appropriate.
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Operations
English76
C
3. Press the button (C) on the bottom of
the ice maker. You will hear a chime
(ding-dong) at the press of the button.
4. You will hear another chime if the ice
maker operates properly.
NOTE
If this symptom continues, contact the
water line installer or a local Samsung
service centre.
CAUTION
• Do not press the button repeatedly after the ice tray is lled with ice or water. Water
may overow or ice may be jammed.
• When the refrigerator recovers power supply after a power failure, the icemaker bucket
may contain a mix of melted and jammed ice cubes, resulting in a system failure. To
prevent this, make sure to empty the icemaker bucket before using the refrigerator.
• To prevent dropping the icemaker bucket, make sure to use both hands when removing
or reinserting the icemaker bucket.
• Do not let children hang on or play with the ice dispenser or the icemaker bucket.
Children may get hurt.
• Do not put ngers or other objects into the dispenser hole or the ice chute. This may
cause physical injury or property damage.
NOTE
• When the ice maker is set to ‘ON’ refrigerator will keep making ice even when you
remove the ice bucket.
• Make sure to set the ice maker to ‘OFF’ when you are not going to use the ice maker.
• Removal of the icemaker bucket does not affect the thermal and mechanical
performance of the refrigerator.
• The declared freezer volume is measured with the freezer guide and the bottom shelf,
after removing the ice maker, upper and lower drawers.
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English 77
To secure more storage space (applicable models only)
A
B
If you do not use the ice maker and need
more storage space, remove the icemaker
bucket (A). Then, insert the Freezer guide
(Optional) (B) into the icemaker bucket’s
place.
CAUTION
If the icemaker bucket has been removed,
you must turn the ice maker off.
C
D F
E
To secure more space, remove the upper
drawer (C), lower drawer (D), and lower
drawer cover (E). Then, insert the provided
bottom shelf (F).
NOTE
• Removing the drawers does not affect
the temperature or usage of the freezer.
• The declared freezer volume is
measured with the bottom shelf, after
removing the upper drawer, lower
drawer, and lower drawer cover.
For more space, remove the water tank and
use the space to store more items.
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Operations
English78
Icemaker bucket
If you do not dispense ice for an extended
period, ice may form clumps inside the
bucket. If this happens, remove and empty
the icemaker bucket.
1. To remove the icemaker bucket, gently
lift it up and pull out slowly while
holding the handgrips with both hands.
2. Remove and empty the icemaker bucket.
3. When done, turn the gear handle on the
rear of the bucket by 90°, and then put
the bucket back into position. Make sure
the bucket is inserted properly until you
hear a clicking sound.
CAUTION
• Do not apply excessive force to the
bucket cover. The cover may break.
• Do not close the door hard. Water may
spill over the ice maker.
• To prevent injury, make sure to clean up
any ice or water that has fallen on the
oor.
• To prevent accidents or injury, do not let
children play with the water dispenser
or the ice maker.
• Do not put your hand or an object into
the ice chute. This may cause physical
injury or product damage.
NOTE
• Any sound from the ice maker is normal, which outputs during the ice making process.
• While the door is open, neither the ice maker nor the water dispenser operates.
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English 79
Water pressure
If you want to check how much water ows into the ice tray, follow these steps.
A
1. Remove the ice bucket.
2. Press the button (A) on the bottom of
the ice maker. Normally, the ice tray lls
with water in a few minutes.
3. If the water level is lower than expected,
check the water pressure of the water
supply line from the water source. This
is not a system failure.
CAUTION
• Do not repeatedly press the button on the bottom of the ice maker when the tray is
lled with water. Water may overow or ice may be jammed.
• Make sure the icemaker bucket is inserted properly. Otherwise, the ice maker will not
operate.
• If there is a power failure, remove the ice tray. Water may ow.
Auto Ice Maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice.
• The overall design and/or accessories may differ with the model.
• The ice scoop is provided in the refrigerator.
• This product has two types of ice
makers.
• You can simply slide out the ice bucket
tray to use ice, and then slide it back in
after use.
WARNING
Choking hazard: Ice may cause choking in
small children.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice.
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Operations
English80
For rst-time use
• Let the ice maker make ice for 1-2 days.
• Discard the rst 1-2 buckets of ice to remove impurities in the water supply system.
Diagnosis
• The overall design and/or accessories
may differ with the model.
• If ice does not dispense, rst check the
status of ice maker using the Test button
on the bottom of the ice maker.
• Press the Test button on the bottom of
the ice maker. You will hear a chime
(ding-dong) when you press the button.
You will hear another chime if the ice
maker is operating properly.
• Ice accumulating on one side of the tray
is normal. Arrange the ice evenly in the
tray to store more ice.
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English 81
Ice making (applicable models only)
Twist ice maker
A
1. Open the freezer door, and slide open
the ice tray.
2. Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.
NOTE
The ice making time depends on your
temperature settings.
NOTE
• Make sure the ice cube storage bin is in
place under the ice tray.
• To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
• Take out the bin by slightly twisting and
pulling to the front.
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English82
Maintenance
Handle and care
Shelves (fridge/freezer) / Wine rack (applicable models only)
1. Pull out the shelf (or wine rack) a little.
Then, while lifting the rear side, pull out.
2. Twist the shelf (or wine rack) diagonally
to remove.
CAUTION
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the surface
of glass shelves.
• Do not insert a shelf in the wine
rack position. This may damage the
refrigerator. (applicable models only)
Door bins
To remove a door bin, hold the front sides
of the bin and gently lift up to remove.
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English 83
Drawers
Gently lift up the front of the drawer and
slide out.
Vegetable / Dried food and meat storage drawer
To remove the vegetable drawer from the
fridge or the dry drawer from the freezer:
1. First, remove surrounding multipurpose
drawers if necessary.
A
2. If your refrigerator has a cover (A) for
the vegetable/dry drawer, remove it in
the following method.
a. Pull the drawer halfway out.
b. Pull the cover while pressing the rear
sides (as marked in the gure).
3. Gently pull out the vegetable/dry
drawer.
Icemaker bucket (applicable models only)
To remove the ice maker bucket, see the Icemaker bucket section on page 78.
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Maintenance
English84
Where to keep the scoop (applicable models only)
Keep the scoop in the front part of the ice
bucket. Place the scoop as shown in the
gure, making sure it does not interfere
with the ice dispenser when the ice bucket
tray is inserted.
NOTE
If the ice bucket tray is not fully inserted,
ice may drop behind (and outside) the ice
bucket or the ice maker may stop making
ice.
Autoll pitcher (applicable models only)
1. Grasp a handle groove of the lid, and
then pull up to remove.
2. Grasp both sides of the infuser holder,
and then lift to remove.
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English 85
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents
and running water. Rinse and dry well.
5. Reassemble the Autoll pitcher in the
reverse order of disassembly.
CAUTION
The water pitcher and lid are not
microwave safe and can melt or deform
if exposed to heat (including hot water).
Please hand wash in cool or warm water as
needed. (The water temperature must be
below 70 °C .)
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Maintenance
English86
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, vinegar, liquid bleach, baking soda, citric, salt mixtures
or home/car detergent such as Clorox™ for cleaning purposes. They may damage the
surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
• Do not put ngers or other objects into the dispenser hole.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser (applicable models only)
NOTE
For hygienic purposes, frequently clean the dispenser area.
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Dispenser nozzle (applicable models only)
A
1. Hold the end of the dispenser nozzle (A).
2. While turning the dispenser nozzle (A)
left, pull it down to remove it from the
dispenser.
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English 87
3. Clean the dispenser nozzle thoroughly,
and then assemble it back.
CAUTION
• Fully insert the dispenser nozzle, so it is
back to its original position.
• Do not use a sponge with rough textures
for cleaning the dispenser nozzle.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
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Maintenance
English88
Mesh lter (applicable models only)
• Open the left door of the fridge and
remove the mesh lter located at the
top of the refrigerator.
- After removing the dust, gently wash
the lter with lukewarm water mixed
with neutral detergent.
NOTE
• Dust may fall off when detaching the
lter.
• The mesh lter may get damaged if you
scrub it with a brush or wash it with hot
water.
• If there is a strong odor or severe
contamination, soak the lter in
lukewarm water mixed with neutral
detergent for about 30 minutes before
rinsing.
A
• After completely drying the lter, insert
it into its place with the lter handle (A)
facing outward.
- When drying the lter, avoid
direct sunlight and allow it to dry
thoroughly in the shade.
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English 89
Replacement
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local
Samsung service centre.
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English90
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• We recommend that
the gap between the
refrigerator and nearby
walls (or cabinets) is more
than 50 mm.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
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English 91
Symptom Possible causes Solution
Lighting, Control
Panel, Ice Maker,
Water & Ice Dispenser
do not operate
simultaneously.
• Mode control is not set
correctly.
1. Tap and hold and
simultaneously for 6
seconds.
2. When the display blinks,
press .
3. Select next button.
• If the Symptom continues
after following these
steps, please contact
your Samsung Electronics
Service Centre.
Odour
Symptom Possible causes Solution
Refrigerator has
odours.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odours.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
• If door is left open,
moisture enters the
refrigerator.
• Remove the moisture and
do not leave a door open
for extended periods of
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
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Troubleshooting
English92
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
• Water pressure is too low.
• Make sure the water
pressure is between 30 to
125 psi.
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Turn off the Ice maker.
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 24 hours
for the refrigerator to make
ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below -18 °C or -20 °C in
warm ambient air.
• Dispenser panel Lock is
activated.
• Press and hold for 3
seconds to deactivate the
dispenser panel Lock .
• Ice maker is off. • Turn on the ice maker.
• Ice bucket tray is not fully
inserted.
• Push the ice bucket tray to
fully insert it.
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket tray
and turn off the ice maker.
• Ice bucket tray is not
properly inserted.
• Make sure the ice bucket
tray is properly inserted.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
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English 93
Symptom Possible causes Solution
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
• Dispenser panel Lock is
activated.
• Press and hold for 3
seconds to deactivate the
dispenser panel Lock .
• A third-party water lter
was installed.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
When see the icon.
General type
• The indicates is on the
main panel.
Family Hub, AI Home Hub type
• The indicator turns on
red.
General type
• Replace the water lter.
After replacing, press Filter
Reset .
Family Hub type
• Replace the water lter.
After replacing, reset the
lter in Fridge Manager
> Fridge Settings > Water
Filter .
AI Home Hub type
• Replace the water lter.
After replacing, reset the
lter in Product Care >
Water Filter .
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Troubleshooting
English94
Auto Open Door (applicable models only)
Symptom Possible causes Solution
The fridge
doors do not
open wide
enough.
Both doors
• The rear sides of the
refrigerator are low.
• Raise the rear sides
of the refrigerator to
level it. *
Left door
• The rear-right side
of the refrigerator is
low.
• Raise the rear-
right side of the
refrigerator to level
it. *
Right door
• The rear-left side of
the refrigerator is
low.
• Raise the rear-
left side of the
refrigerator to level
it. *
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English 95
Symptom Possible causes Solution
The fridge doors open too wide.
• The front sides of the
refrigerator are low.
• Raise the front sides
of the refrigerator to
level it. *
* For more information on leveling the refrigerator, see the “ STEP 4 Adjust the levelling
feet” section on page 33.)
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Troubleshooting
English96
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
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English 97
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds
may occur.
• Because of pressure equalizing when opening and closing the refrigerator door,
whooshing sounds may occur.
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Troubleshooting
English98
SmartThings (applicable models only)
Symptom Action
Could not nd
“SmartThings” in the app
market.
• The supporting software version of the SmartThings
app is subject to change according to the OS supporting
policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports,
the new application update policy on the existing OS
version can be suspended due to usability or security
reasons.
The SmartThings app
fails to operate.
• The SmartThings app is available for applicable models
only.
• The old Samsung Smart Refrigerator app cannot connect
with Samsung Smart Home models.
The SmartThings
app is installed but is
not connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If the Wi-Fi icon on the refrigerator’s display is off, this
indicates that no network connection has been established
yet. In this case, use the SmartThings app to connect and
register your refrigerator to the access point (AP) of your
house.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
An error message
appears when I try to
register my refrigerator.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
The SmartThings app is
successfully connected
to my refrigerator but
does not run.
• Exit and restart the SmartThings app, or disconnect and
reconnect the router.
• Power off the refrigerator, and then power it on again
after 1 minute.
The Wi-Fi icon is
blinking. ( )
(applicable models only)
• Connect your refrigerator with the SmartThings app
before use. When the connection is made successfully, the
indicator stops blinking.
- If you fail to make connection or don’t want to use
the app, press and hold the button for 10 seconds.
The indicator stops blinking with " O FF " shown on the
temperature display.
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English 99
Open Source Announcement
Open Source Announcement
(For Wi-Fi models only)
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads
to open source license information as related to this product.
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UKRAINE 0-800-502-000 www.samsung.com/ua/support
MOLDOVA +373-22-667-400 www.samsung.com/ua/support/moldova
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