BUILT-IN SERIES
Owner's Manual
BI32 BI12 & BI10 | BIG32-1, BIG38-1 & BIG44-1
BIB10 BIB12 & BIB18.
Grills illustrated in this manual may differ from model purchased.
Apply Serial Number
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2 | Welcome Napoleon.com | BUILT-IN Series
DANGER!
IF YOU SMELL GAS:
• Shut off gas to the appliance
• Extinguish any open flame
• Open lid
• If odor continues, keep away from the appliance
and immediately call your gas supplier, or fire
department.
WARNING!
Do not try to light this appliance without reading the
“LIGHTING” instructions section of this manual
Do not store or use gasoline, or other flammable liquids
or vapors in the vicinity of this or any other appliance
A gas cylinder not connected for use must not be
stored in the vicinity of this or any other appliance
If the information in these instructions is not followed
exactly, a fire or explosion may result and cause
property damage, personal injury, or death.
Alert adults and children about the hazard of hot surface temperatures.
Supervise young children near the grill.
WE WANT YOUR GRILLING EXPERIENCE TO BE MEMORABLE AND SAFE.
Please read this Owner’s Manual before using the appliance
to avoid property damage, personal injury, or death.
Remove all packaging material, promotional labels and cards from the grill before use.
OUTDOOR GAS BARBECUE. USE OUTDOORS ONLY IN A WELL-VENTILATED SPACE.
DO NOT OPERATE IN A BUILDING, GARAGE, OR ANY OTHER ENCLOSED AREA.
CONGRATULATIONS
ON YOUR NAPOLEON GRILL!
You’ve Just Upgraded Your Grilling Game.
NOTICE TO INSTALLER:
Leave these instructions with the grill owner for
future reference.
NOTICE TO CONSUMER:
Keep these instructions for future reference.
Napoleon.com | BUILT-IN Series
Welcome | 3
Welcome
Welcome to Napoleon!
CONTENTS
Welcome to Napoleon! 3
Safety First
Full System Features 4
Getting Started 5
Additional Safe Operating Practices
Cut-Out Dimensions
Gas Connections
Leak Test
Operation 11
Lighting your grill
Grilling Instructions
How to use the Rear Burner & Rotisserie
The Grilling Experience Checklist
How to season cast iron cooking grids
(if applicable)
Infrared Grilling Guide 19
Cleaning Instructions 20
Maintenance Instructions 23
Flame Appearance
Technical Data
Stainless in harsh environments
Troubleshooting 26
Diagram for Electrical Connections
Warranty 30
Safety firSt
WARNING! GENERAL INFORMATION
This grill should be installed in conformity with local codes.
WARNING! ELECTRICAL PRECAUTIONS
Keep all electrical supply cords and fuel supply hoses away
from all heated surfaces.
First connect all electrical components to appliance, then plug into
outlet. Use only a Ground Fault Interrupter (GFI) protected circuit with
this outdoor cooking appliance.
Never remove the grounding plug. Use only extension cords that have
been rated for the power of the equipment and approved for outdoor
use with W-A marking.
If the power cord is damaged, replace with a full power cord and
transformer assembly recommended by Napoleon.
WARNING! INSTALLATION & ASSEMBLY
Assemble this grill exactly as instructed in the Assembly
Guide. If the grill was assembled in-store, review the
assembly instructions to ensure it is done correctly.
Perform the required Leak Test before operating the grill.
Do not modify this grill under any circumstances.
Only use the pressure regulator and hose assembly supplied with this
grill or replacement parts specifically recommended by Napoleon.
WARNING! OPERATION
Read this entire Owner’s Manual before operating this grill.
Leak Test this grill before each use, annually and when any gas
components are replaced.
Follow the lighting instructions carefully.
WARNING! STORAGE & DISUSE
Turn off gas at the supply valve.
Disconnect the hose between the gas cylinder and grill.
Remove the gas cylinder and store outdoors in a well-ventilated space
away from children.
DO NOT store gas cylinders in a building, garage, shed, or any other
enclosed space.
WARNING! CORRECT PRODUCT DISPOSAL
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
Easy access to drip pan with
stainless steel roller bearings
for efficient maintenance.
Back-lit Control Knobs
for late night entertaining.
Large stainless steel
Iconic
WAVE
™
rod
cooking grids with
dual position for those
distinctive sear marks.
Dual-level Stainless
Steel Sear Plates
for consistent even
heating and vaporizing
drippings for more
flavourful food.
Heavy Gauge Stainless
Steel Burners for long
lasting quality.
ACCU-PROBE
™
Temperature
Gauge to easily read the
temperature for perfect results.
Large chrome
plated Warming
Rack for increased
cooking area.
Dual Rear Infrared Rotisserie
Burner. Perfect for high heat
searing and slow spit roasting.
Cooking system
with dedicated Dual
infrared
SIZZLE ZONE
™
Burner for perfectly
grilled steaks.
Integrated storage for rotisserie
kits for more convenience.
Rotisserie mount brackets for
convenient assembly on both
sides of grill.
Collapsible rotisserie forks
pack neatly in the storage
compartment.
Seamless Stainless Steel
Construction for flawless
installation and long
lasting quality.
Interior lights for late
night entertaining.
Infrared top burner(s)
for versatile grilling
options to create
delicious side dishes,
sauces and more.
Instant
JETFIRE
™
Ignition for quick
and ease start-up.
4 | Features Napoleon.com | BUILT-IN Series
Features
Full System Features
The grills illustrated in this Owner’s Manual may differ from the model you purchased. Featured model: BIG 44-1
Napoleon.com | BUILT-IN Series
Getting Started | 5
Getting Started
Getting Started
CAUTION! The hook-up and installation of the gas and hose connection must be performed by a licensed gas fitter,
and leak tested before operating the grill.
CAUTION! Ensure the hoses do not contact any high temperature surfaces of the grill
WARNING! Accessible parts may be very hot. Keep young children away.
DANGER / WARNING! Advises of a hazard that
could result in a fire, explosion, death or serious
physical injury.
WARNING / CAUTION! Advises of a hazard that
could result in minor physical injury or property
damage.
Wear protective gloves.
Wear safety glasses.
CAUTION! Hot surface.
Important Information.
Do not smoke while performing a gas leak test.
Sparks or flames will cause a fire, explosion,
damage to property, serious physical injury, or death.
Never use an open flame to check for gas leaks.
Sparks or flames will cause a fire, explosion,
damage to property, serious physical injury, or death.
STOP
DANGER! Immediately shut off the gas
supply and disconnect.
additional Safe operating practiceS
• Do not route the hose underneath the drip pan. Maintain
proper hose clearance to the bottom of the unit.
• Ensure sear plates are positioned properly according to
sear plate installation instructions.
• Burner controls must be off when turning the gas
cylinder valve on.
• Do not light burners with the lid closed.
• Do not operate the rear burner(s) with the main burners
• Do not close the side burner lid when operating or hot.
• Do not deep fry food on the side burner.
• Do not adjust the cooking grids when operating or hot.
• Do not move the appliance during use.
• Turn off the gas supply at the source after use.
• Do not modify the appliance.
• Maintenance should only be done when the grill is cool.
• Do not store lighters, matches or any other
combustibles inside the enclosure or condiment tray.
• Keep all electrical supply cords and fuel supply hoses
away from all heated surfaces.
• Clean the grease tray, drip pan, and sear plates regularly
to avoid build-up and grease fires.
• Keep the infrared burner and main burner venturi
tubes free from spider webs and other obstructions by
inspecting and cleaning it regularly.
• Do not allow cold water (rain, sprinkler, hose etc.) to
contact the heated grill. An immediate temperature change
will chip the porcelain and crack the ceramic burners.
• Do not use a pressure washer to clean any part of the grill.
• Do not locate this grill where it can be exposed to high
winds, especially when the wind can come from directly
behind the grill.
• Do not operate appliance under any combustible
construction.
• Never cover more than 75% of the cooking surface with
solid metal.
• This appliance must be kept away from flammable
materials while in use.
• Always maintain a minimum wall distance tob
combustibles of 17" (431mm) to the rear and 9"
(228.6mm) to the sides.
• BIB18PB requires a minimum of 17" (431mm) to the rear
and 20" (508mm) to the sides.
• Always maintain a minimum distance of 17" (431mm)
between other additional appliances.
cut-out dimenSionS
MODEL
OPENING DIMENSIONS (INCH / CM)
OPENING DIMENSIONS (INCH / CM)
INSTALLING ZERO CLEARANCE LINER
W X D H W X D H
BIG32-1 /
BI32
Min. 30 / 76.2 33.50 / 85.1 19.4 / 49.3 10.25 / 26.0 34 / 86.4
35.38 / 89.9
21.38 / 54.3 10.38 / 26.4
Max. 32 / 81.3 - 19.75 / 50.2 - - - - -
BIG38-1
Min. 36 / 91.4 39.50 / 100.3 19.4 / 49.3 10.25 / 26.0 40 / 101.6
41.38 / 105.1
21.38 / 54.3 10.38 / 26.4
Max. 38 / 96.5 - 19.75 / 50.2 - - - - -
BIG44-1
Min. 42 / 106.7 45.50 / 115.6 19.4 / 49.3 10.25 / 26.0 46 / 116.8
47.38 / 120.3
21.38 / 54.3 10.38 / 26.4
Max. 44 / 111.8 - 19.75 / 50.2 - - - - -
BIB18
Min. 18 / 45.7 21.50 / 54.6 19.4 / 49.3 10.25 / 26.0 22 / 55.9
23.38 / 59.4
21.38 / 54.3 10.38 / 26.4
Max. 20 / 50.8 - 19.75 / 50.2 - - -- - -
BIB12 / BI12
Min. 12 / 30.5 15.50 / 39.4 19.4 / 49.3 10.25 / 26.0 16 / 40.6
17.38 / 44.1
21.38 / 54.3 10.38 / 26.4
Max. 14 / 35.6 - 19.75 / 50.2 - - - -
BIB10 / BI10
Min. 10 / 25.4 - 18.75 / 47.6 6 / 15.2 - - - -
Max. 12 / 30.5 - 20.75 / 52.7 - - - - -
6 | Getting Started Napoleon.com | BUILT-IN Series
Getting Started
D
A
B
H
W
W
X
Non combustible
countertop
C
A = 6.5" (16.5 cm)
B = 6.5" (16.5 cm)
C = 5.7" (14.5 cm) MIN.
E*
E* = 4.25"
(10.8 CM) MAX.
WARNING! The cabinet frame and the cabinet MUST be made from a non-combustible material when the appliance is
not installed with the Zero Clearance Liner corresponding to your unit. Refer to the parts list in your Assembly Guide for
specific information.
CAUTION! If enclosure houses an LPG cylinder, this construction must comply with the built-in cylinder enclosure
instructions. Refer to 'Gas Connections'.
E*=
For use with the installation of a Napoleon BI door.
WARNING! The connectors must be of rigid pipe, copper tube or approved flexible metal which must comply with
national and regional codes.
Napoleon.com | BUILT-IN Series
Getting Started | 7
Getting Started
gaS connectionS
Gas Cylinder
Use a propane cylinder of minimum 6 kg or a butane
cylinder of 13 kg constructed and marked in accordance
with national and regional codes. Ensure that the cylinder
can provide enough fuel to operate the appliance. If in
doubt, check with your local gas supplier.
Note: For optimal performance, operate the grill
on propane gas.
Only cylinders connected to the appliance may be stored
in the enclosure. Only place cylinders within the maximum
width and height dimensions in the built in enclosure. Spare
cylinders must not be stored in the enclosure, or in close
proximity with an operating unit.
To a Gas House Supply Line
This grill must operate with a gas supply pressure as stated on
the rating plate (Natural Gas 18.5 = mbar / Propane = 24.5 mbar).
If the gas supply exceeds these requirements a regulator must
be installed upstream of the grill’s components. If the gas supply
is lower than the requirements, the unit will be under fired and will
not reach the maximum temperatures.
Use a gas pressure regulator and hose supplied by Napoleon;
if not included, use a regulator and hose that meet national and
regional codes.
The recommended length of the hose is 0.9m. The hose must
never be longer than 1.5m. Check the hose regularly for rips
melting or wear. Replace if needed. The piping up to the grill is
the responsibility of the installer.
Note: The hose should be replaced before the expiry
date printed on it.
• The gas pipe must be sized to supply the kW specified on
the rating plate, based on the length of the piping run.
• If you are installing a side burner, a separate gas line must
be branched off to the unit through a specific opening in
that location.
1. A readily accessible manual shut-off valve must be
installed upstream of the unit. A flexible metal connector
is included to simplify the installation. Connect the other
end of the connector to the gas piping.
2. Tighten using two wrenches. Do not use thread sealer or
pipe dope.
3. Ensure that the connector does not pass through a wall,
floor, ceiling or partition, and is protected from damage.
4. Leak test all joints prior to operating the grill.
See "Leak Test".
(BIB 18/12/10)
Applicable to:
8 | Getting Started Napoleon.com | BUILT-IN Series
Getting Started
Hook-up and Installation
1. Check the cylinder for dents or rust, and have it
inspected by your propane supplier. Never use a
cylinder with a damaged valve.
2. Place the cylinder in its designated area in the enclosure.
3. Ensure the gas regulator hose has no twists or kinks.
4. Remove the cap or plug from the cylinder fuel valve.
5. Tighten the regulator to the cylinder valve.
6. Ensure the hose does not contact with the drip pan or
any high temperature surfaces of the grill because it will
melt and cause a fire.
7. Ensure the cylinder is not left exposed to extreme heat
or direct sunlight.
8. Leak test all joints prior to operating the grill.
See “Leak Test”.
(BIG 44/38/32)
(BIB 18/12/10)
(BIB 18/12/10)
Applicable to:
(BIB 18/12/10)
Applicable to:
(BIG 44/38/32)
(BIB 18/12/10)
WARNING! Do not store a spare gas cylinder below the grill head or side burners.
WARNING! Never use a gas cylinder that is beyond 80% full.
WARNING! Follow all specifications and instructions exactly to prevent fire, explosion, property damage,
personal injury, or death.
WARNING! Disconnect the grill and its individual shutoff valve from the gas supply piping system
during any pressure testing.
WARNING! Check the hose for evidence of excessive abrasion, melting, cuts or cracks. If the hose is damaged,
it must be replaced with an assembly specifically recommended by Napoleon.
Napoleon.com | BUILT-IN Series
Getting Started | 9
Getting Started
Built-in Enclosure
• The design of the enclosure should allow for the gas
cylinder to be connected, disconnected, and the
connections inspected and tested outside of it. The
connections that could possibly be disturbed when
installing the cylinder in the enclosure can be leak
tested inside.
• The cylinder must be isolated from the grill enclosure,
and protected from radiation, flames, hot drippings, and
other foreign or hazardous materials.
• A door on the enclosure to access the cylinder is
acceptable if it is non-locking and can be opened
without using tools.
• There must be a minimum clearance of 2in (5.08cm)
between the floor of the cylinder enclosure and the ground.
• Ensure there are at least two unobstructed ventilation
openings on the exposed exterior side of enclosure,
one within 5inches (12.7cm) of the top of the
enclosure, and another within 1inch (2.54cm) of the
cylinder opening’s bottom surface.
• The top opening must have a total free area of more
than 20in2 (130cm2) for a 20lb (9.1kg) cylinder and
30in2 (195cm2) for a 30lb (13.6kg) cylinder
• The bottom opening must have a total free area of more
than 10in2 (65cm2) for a 20lb (9.1kg) cylinder and
15in2 (100cm2) for a 30lb (13.6kg) cylinder.
• The upper edge must be no more than 5in (127mm)
above the floor level.
• Every opening must be large enough to permit the
entrance of a 1/8in (3.2mm) rod.
• The opening must have a free area depending on the
cylinder size:
Maximum Cylinder Dimensions
Opening Α
Opening B
5"
(12.7 cm)
5"
(12.7 cm)
1" (2.54 cm)
34"
(86.36 cm)
2" (5.1cm)
306 mm
465 mm
Cylinder size Opening A area Opening B area
20 lb (9.1 kg) 20 inches² (130 cm²) 10 inches (65 cm²)
30 lb (13.6 kg) 30 inches² (195 cm²) 15 inches² (100 cm²)
10 | Getting Started Napoleon.com | BUILT-IN Series
Getting Started
leak teSt
Why and When to Leak Test?
A leak test confirms no gas is escaping after you connect
the hose to the gas supply.
Each time the tank is refilled and reinstalled, ensure that
there are no leaks in the fitting where the regulator connects
to the tank.
Leak test this grill before use, annually, and when any gas
components are replaced.
Leak Test Steps
1. Do not smoke while performing the test.
2. Remove all sources of ignition.
3. Turn all burner controls to the off position.
4. Turn the gas supply valve on.
5. Brush a half-and-half solution liquid soap and water
onto all joints and connections of the regulator, hose,
manifolds, and valves.
6. Bubbles indicate a gas leak.
If you find a leak
1. Tighten any loose joints.
2. If the leak cannot be stopped, immediately shut off the
gas supply and disconnect the grill.
3. Have the grill inspected by a certified installer, or dealer.
4. Do not use the grill until the leak has been fixed.
WARNING! Never use an open flame to check for gas leaks. Sparks or flames will cause a fire, explosion, damage to
property, serious physical injury, or death.
WARNING! Only use the pressure regulator and hose assembly supplied with the
grill, or one in conformity with local codes.
STOP
Igniter
Lights
Right
Centre
Burner
Left Burner
L. Left Burner
Right
Burner
R. Right
Burner
Left Rear
Burner
Right Rear
Burner
Left Centre
Burner
Napoleon.com | BUILT-IN Series
Operation | 11
Operation
lighting your grill
Is it the very first time? Perform a Burn-off
Remove warming rack and run the main burners on high for
30 minutes. It is normal for the grill to emit an odor the first
time it is lit. This odor is caused by the “burn-off” of internal
paints and lubricants used in the manufacturing process and
will not occur again.
Main Burner Lighting
1. Open grill lid.
2. Push and slowly turn any main burner knob counter
clockwise to HIGH position until pilot lights. Continue
to push down on the control knob until the burner lights
and then release.
3. If the pilot does not light – immediately turn the control
knob clockwise to the OFF position. Repeat step 2.
4. If the pilot and burner will not light in 5 seconds – turn
the control knob clockwise to the OFF position. Wait 5
minutes for gas to dissipate. Repeat steps 2 and 3, or
light with a match. (Fig. 1) .
Operation
2
3
Fig. 1
Rear Burner Lighting (if equipped)
1. Open grill lid.
2. Remove warming rack.
3. Push and slowly turn rear burner knob counter
clockwise to HIGH position.
4. Press and hold igniter button until the burner lights, or
light by match.
5. If the burner will not light – turn burner control knob
clockwise to the OFF position. Wait 5 minutes. Repeat
step 3 and 4. (Fig. 1)
WARNING! Do not use the rear burner while
operating the main burner.
12 | Operation Napoleon.com | BUILT-IN Series
Operation
Side Burner Lighting (if equipped)
1. Open burner cover.
2. Push and slowly turn side burner knob counter
clockwise to HIGH position.
3. Press and hold igniter button until the burner lights, or
light by match.
4. If the burner will not ignite – turn burner control knob
clockwise to the OFF position. Wait 5 minutes. Repeat
step 2 and 3. (Fig. 2).
Lighting with a match
1. Clip the match into the supplied lighting rod.
2. Insert the lit match through the cooking grids and
sear plates.
3. While turning the corresponding burner knob to
high. (Fig. 3).
Fig. 2
Fig. 3
1
2
1
3
4
2
WARNING! Ensure all burner controls are in the OFF position before slowly turning on gas supply valve.
WARNING! Follow the lighting instructions carefully.
WARNING! Make sure the lid of the grill is OPEN while igniting.
WARNING! Do not adjust the cooking grids while the grill is hot, or operating.
Napoleon.com | BUILT-IN Series
Operation | 13
Operation
Direct Grilling
This method is often used for searing, or food cooked for only a
short time such as hamburgers, steaks, chicken, or vegetables.
Place food on the cooking grids directly over the heat.
Sear meat first to trap-in the juices and flavor.
Lower the grill temperature to finish cooking to your preference.
Indirect Grilling
This method uses lower temperatures and circulates heat
around the food cooking it slowly and evenly. Use this
method to cook larger cuts of meat, or food prone to flare-
ups such as roast, chicken, or turkey.
Turn one or more burners on and place food on the cooking
grid where there is no flame, or burner on.
Grilling at a lower temperature and slower cooking time
results in more tender meats.
Infrared Main Burner Use (if equipped)
Follow the “Main Burner Lighting” Instructions and operate
on high for 5 minutes with the lid closed or until the ceramic
burners glow red.
Cook the food directly on the grid(s) following the directions
on the "Infrared Grilling Guide". Food can be seared on
the infrared burner and then transferred to the main burners
of the grill to finish cooking over direct or indirect heat,
depending on your taste and preference.
grilling inStructionS
Main Burner Use
• Preheat the grill before searing food by operating
all main burners on high with the lid closed for
approximately 10 minutes.
• Food cooked for only a short time such as fish and
vegetables can be grilled with the lid open.
• Grilling with the lid closed ensures higher and
consistent temperatures that cook meat more evenly
and can reduce cooking times.
• The cooking grids can be oiled before preheating to
reduce sticking when grilling lean meat such as chicken
breast, or pork.
• Food that takes longer than 30 minutes such as roasts
can be cooked indirectly with the burner lit opposite the
food. See 'Indirect Grilling'.
• Trim excess fat off meat to prevent flare-ups, or reduce
the temperature of the grill.
• Flare ups – move food away from the flames and reduce
the heat. Leave the lid open.
BE
CAREFUL!
The lid of the
grill and the
entire firebox can
become very hot
when in use.
WARNING! Never grill food directly on the flame side burner. It is designed for use with pots and pans only.
WARNING! Do not close side burner lid while it is operating or hot.
WARNING! Do not deep fry food on the side burner. Cooking with oil can be dangerous.
WARNING! Regularly clean grease out of the entire unit, including the grease tray and the sear plates, to avoid
build-up and grease fires.
14 | Operation Napoleon.com | BUILT-IN Series
Operation
Flame Side Burner (if equipped)
The flame side burner can be used like a stove top to make gravy or soups.
The recommended pot or pan diameter is 10” (25 cm).
Be sure your grill is in a location protected from the wind, or the performance of
the side burner will be affected.
Infrared Side Burner (if equipped)
To operate, follow the “Side Burner Lighting” instructions. The infrared heat
provides an even cooking area for searing food when it’s set to high.
Be careful to never cover more than 75% of the cooking surface
Some side burner models have a height-adjustable cooking grid.
Power Burner (If equipped)
The power burner has 2 concentric burners. Use pots with a minimum of 10"
(25 cm) diameter when using the center burner, and a minimum of 14" (35.5 cm)
diameter when using the outer burner.
For wok cooking , remove the center ring from the cooking grate. Respect the
minimum pot sizes for inner and outer burners.
Note: Never leave a burner on without a filled pot or pan above it
Grilling at Night (if applicable)
Illuminate the control knobs and grill interior (if applicable) by pushing the light
bulb icon on the control panel.
When a burner is operating, the corresponding knob will glow red, while the rest
will remain blue.
Use a thermometer
to check the internal
temperature of meat
to ensure it is
cooked perfectly.
GRILLING
PRO TIP!
Add a Napoleon
smoker accessory
to your grill to
flavor your meat.
GRILLING
PRO TIP!
WARNING! Do not leave food unattended on any lit burners.
WARNING! Keep the lid open if main infrared burner is set on high to prevent accidentally burning food.
Napoleon.com | BUILT-IN Series
Operation | 15
Operation
how to uSe the rear Burner & rotiSSerie
Assembling Your Rotisserie Kit (if equipped)
Note: Remove the warming rack prior to using the rear burner and spit rod. Extreme heat will damage the warming rack.
1. Install the rotisserie motor on the side of the grill using
the mounting bracket(s). Some models have pre-
mounted brackets.
2. Once the bracket has been fastened to the grill, slide
the rotisserie motor onto the bracket.
3. Slide the first rotisserie fork just past the middle of
the spit rod and tighten into place. Thread the meat
onto the spit rod and push the meat into the fork. Slide
the second rotisserie fork on the opposite end of the
spit rod and push the fork into the meat until secure.
Tighten the fork into place.
4. Carefully insert the pointed end of the spit rod into the
rotisserie motor and set the opposite end across the
hangers. The heavy side of the meat will naturally hang
down to balance the load.
5. Slide the stop bushing onto the spit rod until it is past
the inside of the hood. This will secure the side to side
movement of the spit rod.
6. Tighten the stop bushing and spit rod handle. Place a
metal dish under the meat to collect the drippings.
IMPORTANT! Always wear gloves when
handling components of the grill.
BIG 44-1 Spit Rod: Option 1
• The rotisserie motor can be mounted on either side of
the grill using the mounting bracket.
• Be sure to remove the warming rack depending on
which side you wish to cook on.
• Follow instructions 3-4 from 'Using the Rear Burner
and Rotisserie Kit'.
• Place a metal dish under the meat to collect the drippings.
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
6
5
4
3
2
1
2 3
1
3
2
1
3
2
1
3
2
1
3
2
1
x2x2
3
2
1
3
2
1
7/16"/12mm7/16"/12mm
x2x2
Adding Support Arm
Removing Support Arm
16 | Operation Napoleon.com | BUILT-IN Series
Operation
BIG 44-1 Spit Rod: Option 2
• With the purchase of the rotisserie add-on accessory,
you are able to have two rotisseries operating at the
same time for more cooking convenience.
• Be sure to remove both warming racks and install the
additional rotisserie motor to the opposite side.
• Follow instructions 3-4 from 'Using the Rear Burner
and Rotisserie Kit' to load both spit rods.
• Place a metal dish under the meat to collect the
drippings.
Spit Rod: Option 3
• After removing both warming racks and installing the
rotisserie motor, you need to remove the Rotisserie
Support Arm.
• Carefully remove the two fasteners securing the
Rotisserie Support Arm to the grill.
• Once the Rotisserie Support Arm has been removed,
install the rod extension by inserting the threaded
end and turning clockwise into the corresponding
end of the spit rod.
• Follow steps 3-6 from ''Using the Rear Burner and
Rotisserie Kit'.
Napoleon.com | BUILT-IN Series
Operation | 17
Operation
Tips about using the Rotisserie:
• Operate the rear burner on high until the meat browns.
Reduce heat. Keep lid closed.
• Use a thermometer to check the internal temperature
of the meat.
• Roasts and poultry should brown on the outside and
stay tender on the inside.
• Use drippings to baste and make gravy.
• A 3-pound chicken takes approximately 1 ½ hours on
medium to high.
• Be mindful of your rotisserie motor capacity.
Never overload your equipment.
• Be sure to always set an evenly balanced load on
your rotisserie.
How to cook multiple chickens
1. Tie or skewer wings to the body of the chickens.
2. Slide rotisserie fork onto spit rod.
3. Thread first chicken onto spit rod until it is held into
place by the rotisserie fork. Tighten.
4. Thread next 2 chickens onto spit rod so all the
chickens are close together.
5. Slide second rotisserie fork onto spit rod and push
into chicken until all 3 chickens are squeezed together
tightly. Tighten.
WARNING! Disassemble rotisserie components when
finished cooking, wash with warm soapy water, and
store indoors.
WARNING! Use heat resistant grilling gloves when
handling the hot rotisserie components.
WARNING! Disconnect rotisserie plug from the outlet
when the grill is not in use.
WARNING! This appliance can be used by children
from 8 years and above and persons with reduced
physical, sensory, or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved. Children must not play with the appliance.
Cleaning and user maintenance must not be
carried out by children without supervision.
DID YOU
KNOW?
You can remove the
cooking grids if they
interfere with cooking
larger cuts of meat.
18 | Operation Napoleon.com | BUILT-IN Series
Operation
the grilling experience checkliSt
Refer to this list every time you grill
Read Owner’s Manual
Be sure to have read the owner’s manual and all the
safety instructions.
Clean grease tray
Always ensure you clean the grease tray prior to
grilling to avoid fires and flare-ups.
Check the hose
Ensure the grill is off and cool. Check the hose for
evidence of excessive abrasions, or cuts. Have the
hose replaced before use if the hose is damaged.
Preheat and clean grids
Coat the grids with vegetable shortening and
preheat your grill to burn off excess residue and
prevent sticking. Clean cast iron grids with a brass
wire brush and stainless steel grids with a stainless
brush. See "Cleaning Instructions".
NOTE: Stainless steel cooking grids are corrosion resistant
and require less maintenance than cast iron grids.
Prep area
Make sure everything you need while grilling
such as your utensils, seasonings, sauces, and
dishes are within your reach. Don’t leave your food
unattended, or it could burn.
Flip once and do not peek
Try not to open the lid and peek too much, or
heat will escape and throw your temperature
and cooking times off. Flip your food only once,
especially steak and chicken.
Leave space
Leave some space on the grill and between food, so
you have room to move food around if you need to.
Use a thermometer
Use a thermometer to ensure food is cooked
thoroughly. Follow the appropriate temperatures
guidelines for all types of meat, especially poultry.
GRILLING
PRO TIP!
Always preheat the
grill before cooking
to burn off leftover
residue and prevent
food from sticking
to the grate.
GRILLING
PRO TIP!
Get inspired to
create
delicious meals and
grilling techniques
from the recipes at
www.napoleon.com
and Napoleon’s
cookbooks.
OIL AND FAT
SUGGESTION!
· Grapeseed Oil
· Sunflower Oil
· Soybean Oil
· Extra Virgin Olive Oil
· Canola Oil
If not available, select an oil
or fat that has a high smoke
point. Do not use salted fats
like butter or margarine.
how to SeaSon caSt iron cooking gridS (if applicaBle)
This procedure MUST be done prior to first use and repeated every 3-4 uses to keep grids looking new.
1. Remove cast iron grids from the grill.
2. Wash grids with warm soapy water and soft cloth.
Pat dry and allow grids to completely dry.
3. Apply fat/oil evenly using a silicone brush on both sides
4. Preheat appliance to 350°F - 400°F (176°C - 204°C).
5. Install cooking grids and cook for 30 minutes.
6. Apply a second even coat of fat/oil on cooking grids,
and keep cooking for 30 more minutes.
7. Grids are now seasoned.
NOTE: If rust has formed on the cast iron grids, remove
the rust with scouring pad or brass brush and repeat the
seasoning process.
Napoleon.com | BUILT-IN Series
Grilling Guide | 19
Grilling Guide
Infrared Grilling Guide
FOOD
CONTROL KNOB
SETTING
COOKING TIME SUGGESTIONS
Steak
1 inch (2.54 cm) thick
HIGH – 2 minutes
each side.
Rare – 4 minutes
Ask for marbled fat in cut.
Fat is a natural tenderizer
and keeps meat juicy.
HIGH to MEDIUM – High
heat 2 minutes each side
then turn to medium heat
Medium – 6 minutes
Well done – 8 minutes
Hamburger
½ inch (1.27 cm) thick
HIGH – 2 minutes
each side.
Rare – 4 minutes
Keep patties all the same
thickness for equal cooking
times. Patties 1 inch thick or
more should be grilled using
indirect heat.
HIGH – 2 ½ minutes
each side.
Medium – 5 minutes
HIGH – 3 minutes
each side.
Well done – 6 minutes
Chicken
HIGH, MEDIUM, LOW – 2
minutes each side then
medium-low to low heat
20 – 25 minutes
Slice joint connecting the
thigh and leg ¾ through for
the meat to lie flat on the
burner and cook evenly.
Pork Chops
MEDIUM 6 minutes each side
Choose thick cuts for
more tender meat. Trim off
excess fat.
Spare Ribs
HIGH to LOW – High for
5 minutes then low until
finished.
20 minutes each side
turning often
Choose lean meaty ribs.
Grill until meat pulls easily
from the bone.
Lamb Chops
HIGH to MEDIUM – High
for 5 minutes then Medium
until finished.
15 minutes each side
Choose thick cuts
for more tender meat.
Trim off excess fat.
Hot dogs
MEDIUM to LOW 4 – 6 minutes
Select larger wieners and slit
lengthwise before grilling.
20 | Cleaning Napoleon.com | BUILT-IN Series
Cleaning
Cleaning Instructions
First Time Use
1. Wash grids by hand with water and mild dish soap to
remove any residue from the manufacturing process.
DO NOT wash in a dishwasher.
2. Rinse thoroughly with hot water and dry completely
with a soft cloth to prevent moisture from entering the
cast iron.
Cast Iron Grids
• Season your grids to add a protective coating to
prevent corrosion See Grilling Tips – How to Season
your Cast Iron Cooking Grids.
Stainless Steel Grids
• Stainless steel cooking grids can be cleaned by
preheating the grill and using a wire brush to remove
residue.
• Stainless steel grids will permanently discolor from
regular use because of high temperatures when grilling.
Infrared Side Burner
• Most drippings and food particles that fall on the
infrared burner surface incinerates immediately
because of the high intensity heat.
• Do not clean the ceramic tile with a wire brush.
• Do not use water or other liquids to clean the burner.
An immediate change in temperature will cause
cracking of the ceramic tile.
• Light burner and operate on high for 5-10 minutes to
remove any left-over residue.
Inside of the Grill
1. Remove the cooking grids.
2. Use a brass wire brush to clean loose debris from the
sides and underneath the lid.
3. Scrape the sear plates with a putty knife or scraper.
Use a wire brush to remove the ash.
4. Remove the sear plates and brush debris from the
burners with a wire brush.
5. Sweep debris from inside the grill into the drip pan.
WARNING! Always wear protective gloves and safety glasses when cleaning your grill.
WARNING! Accumulated grease is a fire hazard.
WARNING! Cleaning should only be done when the grill is cool to avoid the possibility of burns.
Napoleon.com | BUILT-IN Series
Cleaning | 21
Cleaning
Drip Pan
Every grill head, side burner and drop-in burner have a
corresponding drip pan. It is easily accessible through doors
or openings.
• Grease and excess drippings collect in the drip
pan located beneath the grill and accumulate in the
disposable grease tray below the drip pan
(if applicable).
• Only use Napoleon approved liners on the drip pan.
Never use aluminum foil, sand or any other unapproved
material. This can prevent grease from flowing properly.
• Clean frequently to avoid grease build-up –
approximately every 4-5 uses.
Cleaning steps:
1. Slide the drip pan from the grill to access the
disposable grease tray or to clean the drip pan.
2. Scrape the drip pan out with a putty knife or scraper.
3. Replace the disposable grease tray every 2-4 weeks
depending on grill usage (if applicable).
4. See your Napoleon Grill dealer for supplies.
Control Panel
ONLY use warm soapy water.
Text is printed directly on the control panel and will gradually
rub off if abrasive or stainless steel cleaners are used.
Proper cleaning of the control panel will ensure the text
remains dark and legible.
Aluminum Castings
Clean with warm soapy water.
Aluminum doesn’t rust, but high temperatures and
weathering can cause oxidization on the surface of the
castings that look like white spots.
See “Maintenance Instructions” for more information on
how to prevent oxidized aluminum.
WARNING! Ensure all burners are turned off and grill is cool before cleaning. Do not use oven cleaner to clean any part
of the grill. Do not put cooking grids or any other parts of the grill in a self-cleaning oven to clean. Clean the grill in an
area where cleaning solution won’t harm decks, lawns, or patios.
WARNING! Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the grill
components unless cleaned regularly.
SAFETY
FIRST!
Always wear
protective gloves
and safety glasses
when servicing
your grill.
22 | Cleaning Napoleon.com | BUILT-IN Series
Cleaning
Outside Grill Surface
• Only use a non-abrasive cleaner.
Abrasive cleaners or steel wool will scratch the finish.
• Always wipe in the direction of the grain.
• Handle porcelain enamel components with care.
• The baked-on enamel finish is glass-like and will
chip if struck.
Stainless steel parts discolor overtime when heated and will
turn a golden or brown hue. This is normal and won’t affect
the performance of the grill.
Insect Screen and Burner Ports
Spiders and insects are attracted to small enclosed spaces.
Napoleon has equipped the burner with an insect screen on
the air shutter. This reduces the likelihood of insects building
nests inside the burner, but doesn’t eliminate the problem.
A nest or web can cause the burner flame to burn a soft
yellow or orange and cause a fire or flashback at the air
shutter underneath the control panel.
1. Remove the screw (s) that attaches the burner to
the back wall of the grill. Slide the burner back and
upwards to remove.
2. Use a flexible venturi tube brush to clean the inside of
the burner.
3. Shake loose debris from the burner through the gas inlet.
4. Check the burner ports and valve orifices for
blockages: burner ports can close over time because
of cooking debris and corrosion.
5. Use an opened paper clip, or the supplied port
maintenance bit to clean burner ports.
6. Drill out blocked ports using the supplied drill
bit in a small cordless drill: this can be done with
the burner attached to the grill, but it’s easier if
removed from the grill.
7. Do not flex the drill bit when drilling the ports because
the drill bit will break.
8. This drill bit is for burner ports NOT for brass orifices
that regulate the gas flow to the burner.
9. Do not enlarge the holes.
10. Ensure the insect screen is clean, tight, and free of any
lint or other debris.
11. Reverse the procedure to reinstall the burner.
12. Ensure the valve enters the burner when installing.
13. Replace sear plate mount and tighten screws to
complete re-installation.
WARNING! It is very important the valve/orifice enters the burner tube when reinstalling the burner after cleaning
and before lighting your grill, or a fire or explosion could occur.
WARNING! Avoid unprotected contact with hot surfaces.
WARNING! Do not use abrasive cleaners or steel wool on any painted, porcelain, or stainless steel parts of
your grill because it will scratch the finish.
Napoleon.com | BUILT-IN Series
Maintenance | 23
Maintenance
Maintenance Instructions
Recommendations
This grill should be thoroughly inspected and serviced
annually by a qualified service person.
• Do not obstruct the flow of ventilation and combustion air.
• Keep the cylinder enclosure ventilation openings located
on the side of the cart or enclosure and front and back
of the bottom shelf clear from debris.
flame appearance
IMPORTANT! Orifice changes and air shutter
adjustments must always be done by a qualified
gas installer.
• The flames should always look dark blue, tipped with
light blue and occasionally yellow.
• Too little air flow to the burner will produce soot and lazy
yellow flames.
• Too much air flow to the burner will cause flames
to lift erratically and cause igniting difficulties. See
“Troubleshooting”.
• The air shutter is factory set and should not require
adjusting under normal conditions.
Note: Infrared burners h ave no air adjustment.
Burner Port
Yellow Tip
Dark Blue
Light Blue
WARNING! Keep the grill away from combustible
materials, gasoline, and other flammable vapors
and liquids.
WE WANT
TO HELP!
Contact the Napoleon
Customer Solutions
Department for
recommended
replacement parts.
+31 345 588655.
technical data
The following table lists Gross heat input and Gas usage values per unit:
ORIFICE
SIZE
GROSS HEAT INPUT
(TOTAL)
GAS USAGE
(TOTAL)
I I I
BIG 32-1 RB
MAIN FLAME
#60 16 kW 1164 g/hr
REAR
1.25mm 5.5 kW 400 g/hr
BIG 38-1 RB
MAIN FLAME
#60 20 kW 1455 g/hr
REAR
1.25mm 5.5 kW 400 g/hr
BIG 44-1 RB
MAIN FLAME
#60 24 kW 1747 g/hr
REAR
1.25mm 11 kW 800 g/hr
BIB 10 RT & BIB
10 IR
MAIN FLAME
#64 3 kW 255 g/hr
BIB 12 RT MAIN FLAME
1.20 mm 10 kW 728 g/hr
BIB 18 RT & BIB
18 IR
MAIN FLAME
1.20 mm 10 kW 728 g/hr
BIB 18 PB
(Outer Ring)
MAIN FLAME
1.35 mm 7 kW 509 g/hr
BIB 18 PB
(Inner Ring)
MAIN FLAME
1.15 mm 5 kW 364 g/hr
BI 32 MAIN FLAME
#60 16 kW 1164 g/hr
BI 12 RT MAIN FLAME
1.20 mm 10 kW 728 g/hr
BI 10 RT MAIN FLAME
#64 3 kW 255 g/hr
The following table lists all certified gases and pressures. Verify the information on the rating plate corresponds with this list.
Note: Only use regulators that supply the pressure listed here.
Gas Category
I
3B/P(30)
I
3+(28-30/37)
I
3B/P(37)
I
3B/P(50)
Orifice Sizes I I I I
Gases /
Pressures
Butane /
Propane
30mbar
Butane
28-30mbar
Propane
37mbar
Butane /
Propane
37mbar
Butane /
Propane
50mbar
Countries
LU, NL, DK,
FI, SE, CY,
CZ, EE, LT,
MT, SK, SI,
BG, IS, NO,
HR, RO, IT,
HU, LV, GR
BE, FR, IT,
LU, IE, GB,
GR, PT, ES,
CY, CZ, LT,
CH, SI, LV, TR
PL
DE, AT, CH,
SK
24 | Maintenance Napoleon.com | BUILT-IN Series
Maintenance
Napoleon.com | BUILT-IN Series
Maintenance | 25
Maintenance
StainleSS in harSh environmentS
Stainless steel oxidizes or stains in the presence of
chlorides and sulfides, especially in coastal regions, warm
and highly humid areas, and around pools and hot tubs.
These stains look like rust, but they can be easily removed
or prevented. Wash stainless and chrome surfaces every
3-4 weeks. Clean with warm soapy water.
Burner Maintenance
• Extreme heat and a corrosive environment can cause
surface corrosion to occur even though the burner is
made from heavy wall 304 stainless steel.
Maintenance and Protection of Infrared Burners
Your infrared burners are designed to provide a long
service life, but you must be careful to prevent cracking of
their ceramic surfaces. Fractures will cause the burners to
malfunction.
IMPORTANT! Damage resulting from by failure to follow
these instructions is NOT covered by your grill warranty.
Steps to Avoid Damaging Ceramic Surfaces
1. Never douse a flame or control flare-ups with water.
2. Do not allow cold water (rain, sprinkler, hose etc.)
to come in contact with hot ceramic burners. An
immediate change in temperature will cause cracking
of the ceramic tile.
3. A ceramic burner that becomes wet before use
will create steam when operated later and produce
pressure that will crack the ceramic.
4. Repeated soaking of the ceramic can cause it to swell
and expand producing pressure that will make the
ceramic crack and crumble.
5. Inspect the ceramic for possible water soaking if you
find standing water in the grill. Remove the burner if
the ceramic is wet. Turn it upside down to drain the
excess water. Bring ceramic indoors to dry thoroughly.
6. Do not allow hard objects to impact the burner. Take
care when inserting or removing cooking grids and
using accessories.
Clearance Ventilation of hot air
• Hot air must have a way to escape the grill for the
burners to function properly.
• The burners can become deprived of oxygen if the hot
air is not allowed to escape causing them to back-flash.
The ceramic can crack if this occurs repeatedly.
SAFETY
FIRST!
Never cover more
than 75% of any
main or side burner
cooking surface with
any solid metal
(e.g. griddles or pans)
WARNING! Turn off gas at the source and disconnect the unit before servicing.
WARNING! Maintenance should only be done when the grill is cool to avoid the possibility of burns.
WARNING! A leak test must be performed annually and when any component of the gas train is replaced,
or when the smell of gas is present.
26 | Troubleshooting Napoleon.com | BUILT-IN Series
Troubleshooting
Troubleshooting
Lighting Problems
• Main, rear or side burners will not light with the igniter, but will light with a match.
• Burners will not cross light each other.
Possible causes Solution
Main
Burner
JETFIRE
TM
outlet is dirty or clogged Clean JETFIRE
TM
outlet with a soft bristle brush.
Dirty or corroded cross light brackets. Clean or replace as required.
Rear and Side
Burners
Dead battery, or installed incorrectly. Replace with premium heavy- duty battery.
Loose electrode wire or switch terminal wires.
Check electrode wire is firmly pushed onto the terminal on the
back of the igniter. Check the lead wires from the module to the
ignition switch (if equipped) are firmly pushed onto their respective
terminals.
Lifting flames on burner.
Close air shutter according to “Maintenance Instructions”-
Combustion Air Adjustment section in this Owner’s Manual.
IMPORTANT! This must be done by a qualified gas installer.
Noises and Flare-ups
• Humming regulator.
• Excessive flare-ups and uneven heat.
Possible causes Solution
Normal humming noise on hot days.
This isn’t a defect. It’s caused by internal vibrations in the
regulator and doesn’t affect the performance or safety of the
grill. Humming regulators WILL NOT be replaced.
The cylinder valve was opened too quickly. Open cylinder valve slowly
Sear plates installed incorrectly.
Ensure sear plates are installed with holes towards the front, and
the slots on the bottom. See Assembly Instructions Guide.
Improper heating. Preheat grill with all main burners on high for 10 to 15 minutes.
Excessive grease and ash build on sear plates and in
drip pan.
Clean sear plates and drip pan regularly. Do not line pan with
aluminum foil. Refer to "Cleaning Instructions".
Napoleon.com | BUILT-IN Series
Troubleshooting | 27
Troubleshooting
Gas Flow
• Low heat or low flame when valve is turned to high.
• Burners burn with yellow flame, accompanied by the
smell of gas.
• Flames lift away from burner, accompanied by the smell
of gas, and possible lighting difficulties.
• Burner output on HIGH, but setting is LOW. Rumbling
noise and fluttering blue flame at burner surface.
Possible causes Solution
Propane – improper lighting procedure
Ensure lighting procedure is followed carefully. All gas valves
must be in the OFF position when the tank valve is turned on.
Turn tank on slowly to allow pressure to equalize. See Operation
– "Lighting Instructions".
Natural gas – undersized supply line. Pipe must be sized according to installation code.
Leaking gasket surrounding the ceramic tile, or a weld
failure in the burner housing.
Allow burner to cool and inspect very closely for cracks. Contact
your authorized Napoleon dealer to order replacement burner
assembly if any cracks are found.
Both gas propane and natural gas – improper
preheating.
Preheat grill with both main burners on high for 10 to 15
minutes.
Possible spider web or other debris.
Thoroughly clean nest or webs out of your burner orifice by
removing it and following instructions in this manual.
See "Leak Test".
Improper air shutter adjustment.
Open or close air shutter slightly according to this manual.
See "Maintenance Instructions".
IMPORTANT! This must be done by a qualified gas installer.
Lack of gas Check gas level in propane cylinder.
Supply hose is pinched. Reposition supply hose as necessary.
Propane regulator in low flow state.
Turn the burners off and close the tank valve, wait 5 minutes
before fully re-opening the valve, allow a few seconds for the
pressure to equalize before following the Lighting Instructions
to start the grill. Ensure igniting procedure is followed carefully
every time you cook. All gas valves must be OFF when the tank
valve is turned on. Always open the tank valve slowly.
Infrared Burner Flashes Back
• During operation the burner abruptly makes a loud whoosh sound, followed by a continuous blow-torch type sound and
grows dim or has a large flame on start up.
Possible causes Solution
Ceramic tiles overloaded with grease drippings and
build-up. Ports are clogged
Turner burner OFF and allow to cool for at least 2 minutes.
Reignite burner and burn on HIGH for at least 5 minutes, or until
the ceramic tiles are evenly glowing red.
Burner overheated because inadequate ventilation. Too
much grill surface covered by griddle or pan.
Ensure no more than 75% of the grill surface is covered by
objects or accessories. Turn burner OFF and allow to cool for at
least 2 minutes. Reignite.
Lea king gasket surrounding the ceramic tile, or a weld
failure in the burner housing.
Allow burner to cool and inspect very closely for cracks. Contact
your authorized Napoleon dealer to order replacement burner
assembly if any cracks are found.
Improper heating.
Preheat grill with both main burners on high for 10 to 15
minutes.
Excessive grease and ash build on sear plates and in
drip pan.
Clean sear plates and drip pan regularly. Do not line pan with
aluminum foil. Refer to "Cleaning Instructions".
28 | Troubleshooting Napoleon.com | BUILT-IN Series
Troubleshooting
Peeling Paint
• Paint appears to be peeling inside lid or hood.
Possible causes Solution
Grease build-up on inside surfaces.
This is not a defect. The finish on the lid and hood is porcelain
or stainless steel and will not peel. The peeling is caused
by hardened grease, which dries into paint-like shards, that
flake off. Regular cleaning will prevent this. See "Cleaning
instructions".
Illumination Problems
• Oven Halogen Bulbs not working.
• Control Panel lights not working.
Possible causes Solution
Unit is not connected to power.
Plug power cord (from working GFI protected outlet) into
electrical box on the back of the grill. Plug transformer cord into
power box.
Blown fuse. Replace fuse located on outlet line of transformer.
Faulty transformer.
Check transformer output – should be 12VAC.Replace if required.
Terminal on switch or circuit board are corroded or loose.
Clean connections and ensure connectors are pushed together
firmly. Access to circuit board is under electrical cover on left
side of cabinet.
Halogen bulbs blown (oven lights only).
Replace bulbs as per the instructions in the “Maintenance
Instructions”- Replacing Oven Halogen Bulbs section of this
Owner’s Manual.
BIG42RB:
ELECTRODE
IGNITE
- 12VAC/DC, 1.5W, 120mA
FUSE
- 4 A
TRANSFORMER
- INPUT: 230VAC ~ 50Hz
- OUTPUT: 12VAC ~ 3333mA, 40W
POWER
SWITCHES - KNOBS
CONTROL BOX
- OUTPUT: 12VDC, 24W
SWITCH - IGNITION
- 12VDC, 0.3~0.8W, 22~66mA
SWITCH - LIGHTS
- 12VDC, 0.3~0.8W, 22~66mA
KNOB LIGHT
BIG42RB x6, BIG36RB x5, BIG30RB x4
- 12VDC, 0.3~0.8W, 34~95mA
YELLOW
RED
BLACK
BLACK
BIG30RB &
BIG36RB:
GROUND
SWITCH - LIGHTS
- 12VDC, 0.3~0.8W, 22~66mA
BLACK
KNOB LIGHT
BIB18 x2, BIB12 x2, BIB10 x1
- 12VDC, 0.3~0.8W, 34~95mA
BLACK
RED
BIG44RB-1, BIG38RB-1, BIG32RB-1
BIB18, BIB12, BIB10
BLUE BLUE
HALOGEN LIGHT
x2 - 12VDC, 10W, 830 mA
Napoleon.com | BUILT-IN Series
Troubleshooting | 29
Troubleshooting
diagram for electrical connectionS
Warranty
30 | Warranty Napoleon.com | BUILT-IN Series
Warranty
NAPOLEON PRODUCT WARRANTY
The present warranty details apply to products purchased after January 1, 2022.
FOR PRESTIGE®/PRO™ GRILL CARTS AND BUILT-IN HEADS
President's Limited Lifetime Warranty on Napoleon Gas Grills
Refer to your Napoleon Grills Owner's Manual
for detailed information on your warranty.
NAPOLEON warrants that the components of your new NAPO-
LEON product will be free from defects in materials and work-
manship from the date of purchase for a period of:
Plus ld: refers to an extended warranty period, during which we
supply spare parts to the purchaser at 50% of the current retail
price for the lifetime* of the grill.
Plus 15: refers to an extended warranty period, during which we
supply spare parts to the purchaser at 50% of the current retail
price for an additional 15 years.
Plus 10: refers to an extended warranty period, during which we
supply spare part to the purchaser at 50% of the current retail
price for an additional 10 years.
*Lifetime: refers to a warranty period of 30 years.
This warranty is valid in: the European Union, Switzerland, Andor-
ra, San Marino, Norway, Iceland and Liechtenstein.
The customer's legal entitlements in the event of defects in
accordance with WKRL - (EU) 2019/711) are not a ected, restricted
or altered by the present warranty. The exercise of statutory enti-
tlements is to take place free of charge.
NAPOLEON guarantees that its products are free from de-
fects exclusively to the original purchaser, and only insofar
as the purchase took place through an o cial NAPOLEON
dealer. The following conditions and restrictions apply:
The present manufacturer's warranty is not transferable nor
viable for extension under any circumstances or by any of
our representatives.
The gas grill must be installed by a licensed, authorized ser-
vice technician or contractor. Installation must take place in
accordance with the installation instructions provided, as
well as all local and national building and fi re codes.
This limited warranty does not cover damage caused by im-
proper operation, lack of maintenance, grease fi re, environ-
mental exposure, accidents, modifi cation, abuse, or neglect.
The installation of spare parts from other manufacturers
voids the present warranty. The discoloration of plastic el-
ements due to the application of chemical cleaning agents
or exposure to sunlight is not covered under this warranty.
This warranty also excludes any of the following: Scratch-
es, dents, paint defects, coatings, corrosion or discoloration
caused by exposure to heat or abrasive and chemical clean-
ers, as well as chips to porcelain-coated parts and any com-
ponents used in the installation of the gas grill.
WARRANTY CONDITIONS AND LIMITATIONS
Aluminum Castings / Stainless Steel Frame ................................................................................................................................Lifetime*
Stainless Steel Lid ............................................................................................................................................................................. Lifetime*
Porcelain-Enameled Lid .................................................................................................................................................................... Lifetime*
Stainless Steel Cooking Grids .........................................................................................................................................................Lifetime*
Stainless Steel Side Table ................................................................................................................................................................Lifetime*
Stainless Steel Tube Burner .................................................................................................................................................... 10 Years
plus ld
Porcelain-Coated Cast Iron Cooking Grids ......................................................................................................................... 10 Years
plus ld
Stainless Steel Flame Arrester Inserts .................................................................................................................................... 5 Years
plus ld
Stainless Steel Infrared Burner for Rotisserie .......................................................................................................................5 Years
plus ld
Bottom Ceramic Infrared Burner or Ceramic Infrared Side Burner (excluding screen) .............................................5 Years
plus ld
Ceramic Infrared Burner for Rotisserie (excluding mesh) .................................................................................................. 5 Years
plus ld
All Other Parts ....................................................................................................................................................................................... 2 Years
NAPOLEON
NAPOLEON
NAPOLEON
NAPOLEON
WARRANTY
WARRANTY
WARRANTY
WARRANTY
LIFETIME
LIFETIME
LIFETIME
LIFETIME
PRESIDENT’S
PRESIDENT’S
PRESIDENT’S
PRESIDENT’S
LIMITED
LIMITED
LIMITED
LIMITED
If a part deteriorates to the point where it becomes inoper-
able (due to rusting or burning through) within the warranty
period, the customer will be issued with a replacement part.
After the fi rst year, NAPOLEON has the authority under
this warranty (President's Limited Lifetime Warranty, 15
Year Limited Warranty, 10 Year Limited Warranty, 3 Year
Limited Warranty) to waive any warranty obligation at its
free discretion by refunding the original purchaser to the
tune of the wholesale price of the relevant defective war-
ranty parts.
NAPOLEON accepts no responsibility for any installation,
labor hours or other costs or expenses associated with the
reinstallation of a warranty part. Costs of this nature are not
covered by the present warranty.
Notwithstanding any regulations under this warranty (Pres-
ident's Limited Lifetime Warranty, 15 Year Limited Warranty,
10 Year Limited Warranty, 3 Year Limited Warranty), NAPO-
LEON's liability under this warranty is defi ned by the fore-
going, and does not cover any incidental, consequential, or
indirect damage in any case whatsoever.
This warranty defi nes NAPOLEON's duties and liability with
respect to the NAPOLEON gas grill. NAPOLEON assumes
no further liability in connection with the sale of this product,
nor does it authorize any third party to assume any other
liability on its behalf.
NAPOLEON assumes no responsibility for: Overheating, ex-
tinguishing of the fl ame by environmental factors such as
strong winds or inadequate ventilation.
NAPOLEON does not accept liability for any damage to the
gas grill caused by the weather, hail, rough handling, ag-
gressive chemicals or cleaning agents.
Warranty claims must be accompanied by the proof of purchase
or a copy thereof stating the serial and model number.
NAPOLEON reserves the right to have the product or any
part thereof inspected by one of its representatives prior to
the fulfi lment of any warranty obligation.
NAPOLEON does not bear shipping costs, labor hours or
export duties.
GUARANTOR:
NAPOLEON EUROPE | WOLF STEEL EUROPE B.V.
De Riemsdijk 22 | 4004LC | Tiel | Gelderland Netherlands
Phone: +31 345 588 655
Fax: +31 345 588 655
E-mail: de.info@napoleon.com
NAPOLEON PRODUCT WARRANTY
The present warranty details apply to products purchased after January 1, 2022.
FOR PRESTIGE®/PRO™ GRILL CARTS AND BUILT-IN HEADS
President's Limited Lifetime Warranty on Napoleon Gas Grills
Refer to your Napoleon Grills Owner's Manual
for detailed information on your warranty.
NAPOLEON warrants that the components of your new NAPO-
LEON product will be free from defects in materials and work-
manship from the date of purchase for a period of:
Plus ld: refers to an extended warranty period, during which we
supply spare parts to the purchaser at 50% of the current retail
price for the lifetime* of the grill.
Plus 15: refers to an extended warranty period, during which we
supply spare parts to the purchaser at 50% of the current retail
price for an additional 15 years.
Plus 10: refers to an extended warranty period, during which we
supply spare part to the purchaser at 50% of the current retail
price for an additional 10 years.
*Lifetime: refers to a warranty period of 30 years.
This warranty is valid in: the European Union, Switzerland, Andor-
ra, San Marino, Norway, Iceland and Liechtenstein.
The customer's legal entitlements in the event of defects in
accordance with WKRL - (EU) 2019/711) are not a ected, restricted
or altered by the present warranty. The exercise of statutory enti-
tlements is to take place free of charge.
NAPOLEON guarantees that its products are free from de-
fects exclusively to the original purchaser, and only insofar
as the purchase took place through an o cial NAPOLEON
dealer. The following conditions and restrictions apply:
The present manufacturer's warranty is not transferable nor
viable for extension under any circumstances or by any of
our representatives.
The gas grill must be installed by a licensed, authorized ser-
vice technician or contractor. Installation must take place in
accordance with the installation instructions provided, as
well as all local and national building and fi re codes.
This limited warranty does not cover damage caused by im-
proper operation, lack of maintenance, grease fi re, environ-
mental exposure, accidents, modifi cation, abuse, or neglect.
The installation of spare parts from other manufacturers
voids the present warranty. The discoloration of plastic el-
ements due to the application of chemical cleaning agents
or exposure to sunlight is not covered under this warranty.
This warranty also excludes any of the following: Scratch-
es, dents, paint defects, coatings, corrosion or discoloration
caused by exposure to heat or abrasive and chemical clean-
ers, as well as chips to porcelain-coated parts and any com-
ponents used in the installation of the gas grill.
WARRANTY CONDITIONS AND LIMITATIONS
Aluminum Castings / Stainless Steel Frame ................................................................................................................................Lifetime*
Stainless Steel Lid ............................................................................................................................................................................. Lifetime*
Porcelain-Enameled Lid .................................................................................................................................................................... Lifetime*
Stainless Steel Cooking Grids .........................................................................................................................................................Lifetime*
Stainless Steel Side Table ................................................................................................................................................................Lifetime*
Stainless Steel Tube Burner .................................................................................................................................................... 10 Years
plus ld
Porcelain-Coated Cast Iron Cooking Grids ......................................................................................................................... 10 Years
plus ld
Stainless Steel Flame Arrester Inserts .................................................................................................................................... 5 Years
plus ld
Stainless Steel Infrared Burner for Rotisserie .......................................................................................................................5 Years
plus ld
Bottom Ceramic Infrared Burner or Ceramic Infrared Side Burner (excluding screen) .............................................5 Years
plus ld
Ceramic Infrared Burner for Rotisserie (excluding mesh) .................................................................................................. 5 Years
plus ld
All Other Parts ....................................................................................................................................................................................... 2 Years
NAPOLEON
NAPOLEON
NAPOLEON
NAPOLEON
WARRANTY
WARRANTY
WARRANTY
WARRANTY
LIFETIME
LIFETIME
LIFETIME
LIFETIME
PRESIDENT’S
PRESIDENT’S
PRESIDENT’S
PRESIDENT’S
LIMITED
LIMITED
LIMITED
LIMITED
If a part deteriorates to the point where it becomes inoper-
able (due to rusting or burning through) within the warranty
period, the customer will be issued with a replacement part.
After the fi rst year, NAPOLEON has the authority under
this warranty (President's Limited Lifetime Warranty, 15
Year Limited Warranty, 10 Year Limited Warranty, 3 Year
Limited Warranty) to waive any warranty obligation at its
free discretion by refunding the original purchaser to the
tune of the wholesale price of the relevant defective war-
ranty parts.
NAPOLEON accepts no responsibility for any installation,
labor hours or other costs or expenses associated with the
reinstallation of a warranty part. Costs of this nature are not
covered by the present warranty.
Notwithstanding any regulations under this warranty (Pres-
ident's Limited Lifetime Warranty, 15 Year Limited Warranty,
10 Year Limited Warranty, 3 Year Limited Warranty), NAPO-
LEON's liability under this warranty is defi ned by the fore-
going, and does not cover any incidental, consequential, or
indirect damage in any case whatsoever.
This warranty defi nes NAPOLEON's duties and liability with
respect to the NAPOLEON gas grill. NAPOLEON assumes
no further liability in connection with the sale of this product,
nor does it authorize any third party to assume any other
liability on its behalf.
NAPOLEON assumes no responsibility for: Overheating, ex-
tinguishing of the fl ame by environmental factors such as
strong winds or inadequate ventilation.
NAPOLEON does not accept liability for any damage to the
gas grill caused by the weather, hail, rough handling, ag-
gressive chemicals or cleaning agents.
Warranty claims must be accompanied by the proof of purchase
or a copy thereof stating the serial and model number.
NAPOLEON reserves the right to have the product or any
part thereof inspected by one of its representatives prior to
the fulfi lment of any warranty obligation.
NAPOLEON does not bear shipping costs, labor hours or
export duties.
GUARANTOR:
NAPOLEON EUROPE | WOLF STEEL EUROPE B.V.
De Riemsdijk 22 | 4004LC | Tiel | Gelderland Netherlands
Phone: +31 345 588 655
Fax: +31 345 588 655
E-mail: [email protected]
N415-0788CE-GB
Napoleon.com | BUILT-IN SeriesLast Revision | B-0 | 07.23.24
Napoleon products are protected
by one or more U.S. and Canadian
and/or foreign patents or patents
pending.
De Riemsdijk 22, 4004 LC, Tiel, The Netherlands
10-12 Home Farm, Meriden Road, Berkswell, CV7 7SL, United Kingdom
24 Napoleon Road, Barrie, Ontario, L4M 0G8, Canada
PHONE: +31 345 588655
www.napoleon.com
NAPOLEON - CELEBRATING OVER 40 YEARS OF
HOME COMFORT PRODUCTS
