Samsung QA55QN80FAWXXY 55" Neo QLED QN80F 4K Vision AI Smart TV NEW

User Manual - Transcript

• Page 1 - English - : User guide Thank you for purchasing this Samsung product To receive more complete service please register your product at wwwsamsungcom Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users select the Menu Learning Screen link below quotMenu Learning Screen quot Link
• Page 2 - English - : Contents Guide Connections Connection Guide 8 Connecting an Antenna Aerial Connecting to the network 13 Paring Wireless One Connect 16 Displaying your mobile device screen on the TV 18 Connecting to a Network via a Mobile Dongle For India Only Connection Cables for External Devices ADB Auto Data Backup functions For India Only Switching between external devices connected to the TV 25 Connection Notes 28 Using Multi Control 28 Using Storage Share Remote Control and Peripherals About the Samsung Smart Remote 4K 8K Model except for QEF1 32 About the Standard Remote Control QEF1 F6F H5F 33 Connecting the Samsung Smart Remote to the TV 33 Using a mobile remote control Controlling External Devices with a Samsung Remote Control Using the Universal remote setup Learn how to use Samsung Smart Remote Learn how to use Game Controller Using Anynet HDMICEC Controlling the TV with a Keyboard Mouse or Gamepad Entering Text using the OnScreen Virtual Keyboard Smart Features 43 Using Smart Hub 49 Using Ambient Mode 55 About the Art Home screen 65 About the Generative Wallpaper About the Samsung Daily Home screen Using Samsung Gaming Hub Using the Home Function 72 About the For You Discover Home Screen About the Live Home Screen About the Apps Home Screen About the Settings Home Screen Using a Samsung account 88 Using Workspace 94 Using the User guide Using the Internet Using SmartThings Using the Samsung Smart Upgrade For India Only 103 Playing picturesvideomusic 110 Using Multi View 112 Using Bixby 118 Using Daily Board Using the Game Bar Using Auracast TV Viewing and Recording 127 Using the Guide 130 Recording Programmes 133 Setting Up Schedule Viewing 134 Using Timeshift 135 Buttons and functions available while recording a programme or Timeshift 137 Using the Channel List 139 Using the channel edit function 140 Using a Personal Favourites List 141 TVViewing Support Functions Picture and Sound
• Page 3 - English - : 149 Using AI Mode Adjusting the Picture Quality Setting the Viewing Environment for External Devices Conguring a Sound Mode and Expert Settings 163 Using the Sound Support Functions System and Support 167 Using the Time Functions and the Timers Using the Power and Energy Saving Functions Using the Panel Care Functions Updating the TVs Software Using the Parental Settings function 175 Audio and Video Functions for the Visually or Hearing Impaired 181 Using Voice Assistants on the TV 182 Using Other Functions HbbTV Using a TV Viewing Card CI or CI Card For India Only Teletext Feature Precautions and Notes 193 Before Using the Recording and Timeshift Functions 195 Supported broadcasting audio options 196 Read Before Using Apps Read Before Using the Internet Function Read Before Playing Photo Video or Music Files Read After Installing the TV Supported Resolutions for UHD Input Signals Resolutions for Input Signals supported by 8K models QN9F or higher Supported Resolutions for FreeSync VRR Read Before Connecting a Computer Supported Resolutions Supported Resolutions for Video Signals Read Before Using Bluetooth Devices Parental Rating For Thailand only Licences amp Other Information Troubleshooting Picture Issues The screen is ashing or has become dark 227 The picture is not bright or the picture colours do not look clear 228 The picture colours are black and white or do not look the way they should look 229 The TV automatically turns off by itself 229 TV cannot be turned off 229 Unable to power on 230 The TV remains on or does not turn on automatically Unable to nd a Channel 231 The TV image does not look as good as it did in the store 231 Displayed video looks blurry 231 The picture is distorted 232 There is a dotted line on the edge of the screen The picture wont display in full screen The Subtitle function in the TV menu is deactivated Subtitles appear on the TV screen The HDR of the connected external device turns off Sound and Noise Issues 233 How can I connect an audio device to the TV 233 There is no sound or the sound is too low at maximum volume The picture is good but there is no sound HDMI eARCARC is connected and there is no sound The speakers are making an odd sound The sound is interrupted Whenever a function is used on the TV or the channel is changed the TV voices the activity The TV explains in voice over the video scenes displayed on the screen 235 The TV audio is not being played through the Soundbar or AV receiver 236 The sound is not heard clearly 236 The volume of the external device cannot be adjusted 236 I want to turn the TV and audio device off and on at the same time
• Page 4 - English - : Channel and Broadcast Issues 237 quotWeak or No Signalquot displayed in TV mode or cannot nd channel 237 The TV is not receiving all channels The subtitles are not provided on a digital channel 237 Broadcasting is deactivated External Device Connectivity Issues The quotMode Not Supportedquot message appears The video is OK but there is no audio I want to connect to a PC and mobile device via screen mirroring 239 No screen appears when connecting the TV to an external device I want to connect to a Bluetooth speaker 239 The PC screen does not appear or it ickers Network Issues Wireless network connection failed Unable to connect to a wireless access point Unable to connect to the network Wired network connection failed Connected to a local network but not to the Internet Wireless One Connect Issues 241 Wireless One Connect cannot be found A message appears saying quotWireless One Connect is disconnected when viewing content provided by an external input source eg a terrestrial broadcast service settop box or game console 242 A message appears saying quotThe signal strength is low Adjust the location of your Wireless One Connectquot when viewing content provided by an external input source eg a terrestrial broadcast service settop box or game console The device does not automatically connect after position adjustment A message appears saying quotPlease use the enclosed Wireless One Connect power adapter to ensure proper functionalityquot Anynet HDMICEC Issues 244 What is Anynet 244 Anynet does not work The connected device is not displayed 244 I want to start Anynet I also want the connected devices to turn on when the TV is turned on 245 I want to exit Anynet It is inconvenient to turn on other devices because the TV also turns on It is inconvenient because the connected devices eg settop box turn off together 245 The message quotConnecting to Anynet devicequot or quotDisconnecting from Anynet devicequot appears on the screen 245 The Anynet device wont play Remote Control Issues The remote control does not work The mobile remote control does not work External devices cannot be operated with the TV remote control Recording Issues 248 The Timeshift or recording function cannot be used 248 Cannot record videos received from an external device or Samsung TV Plus 248 The quotFormat Devicequot message appears when the Timeshift or recording function is used The recorded les on the TV are not played back on a PC Apps 249 I cannot nd the app I want 249 I launched an app but its in a different language How can I change the language The app does not work properly Its image quality is poor The Smart Hub Home Screen keeps appearing whenever you turn on the TV Media Files 250 Some les are interrupted during playback 250 Some les cant be played Voice Assistant Issues The microphone is off The voice commands do not work well BixbyAlexa answers although I did not call it I spoke quotHi BixbyAlexaquot but BixbyAlexa does not answer Voice recognition does not work with the Samsung Smart Remote unlike other features There is no response even if the Voice Assistant button is pressed 252 During voice recognition the heavy load message appears and the function does not work
• Page 5 - English - : 252 I want to see weather information of the desired area Other issues 253 The TV is hot The TV smells like plastic 253 The settings are lost after 5 minutes or every time the TV is turned off 253 The TV is tilted to the side 253 The stand is wobbly or crooked 254 I want to know how to attach and remove the TV stand 254 A POP TVs internal banner ad appears on the screen The screen is off but I hear noise The TV is making a popping noise 255 The TV is making a humming noise 255 The TV narrates the screen events in voiceover Diagnosing TV operational issues Self Diagnosis Cannot select Broadcast Signal in Self Diagnosis 258 Reset Smart Hub 258 Reset picture 258 Reset sound Getting Support Getting support through Remote Management Finding the contact information for service Requesting service Accessibility Guidance Menu Learning Screen Using the Remote control 262 Using the Accessibility menu Using the TV with Voice Guide on 269 Using the guide 272 Using Schedule Viewing 273 Using the Channel List 275 Recording Using Smart Hub Launching the User guide Using Bixby
• Page 6 - English - : Guide Learn how to use various features Connections You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the network by using a LAN cable or wireless access point Using various connectors you can also connect external devices Connection Guide You can view detailed information about external devices that can be connected to the TV left directional button Connected Devices Connection Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the connection details appear The connection method and available external devices may differ depending on the model Wireless One Connect Wireless One Connect This function may not be supported depending on the model or geographical area Audio Device HDMI eARCARC OpticalAudio Out USB Bluetooth WiFi This function may not be supported depending on the model or geographical area Video Device HDMI Smartphone Screen Sharing Smart View Screen Sharing Tap View Samsung DeX SmartThings Camera Share Apple AirPlay PC HDMI Screen Sharing Wireless Easy Connection to Screen Apple AirPlay Input Device Remote Control USB Keyboard USB Mouse USB Gamepad USB Camera Bluetooth Device Game Console HDMI 6
• Page 7 - English - : External Storage USB Flash Drive Hard Disk Drive HDD Using HDMI Troubleshooting you can check the connection to HDMI cable and external devices takes approximately 2 minutes Some functions may not be supported depending on the model or geographical area The connection method and available external devices may differ depending on the model The image on your TV may differ from the image above depending on the model and geographical area 7
• Page 8 - English - : Connecting an Antenna Aerial You can connect an antenna cable to your TV An antenna connection is not necessary if you connect a cable box or satellite box Do not use excessive force when connecting the antenna cable excessive force may cause deformation of the port To transport the product first remove the antenna cable to prevent damage to the port The port on your TV may differ from the following gure depending on the product model and region A connection method may differ depending on the model or geographical area 8
• Page 9 - English - : Connecting to the network You can get access to the network through your TV left directional button Settings All Settings Connections Network Network Settings Try Now Congure network settings to connect to an available network Establishing a wired network connection left directional button Settings All Settings Connections Network Network Settings Wired If you connect a LAN cable the TV automatically accesses the network If the TV does not automatically connect to the network refer to quotWired network connection failedquot in quotTroubleshootingquot To connect a LAN cable use a CAT 7 STP type cable for the connection 10010 Mbps Shielded Twisted Pair The TV will not be able to connect to the network if your network speed is below 10 Mbps This function may not be supported depending on the model Wired networks are not supported by some models 9
• Page 10 - English - : Establishing a wireless network connection left directional button Settings All Settings Connections Network Network Settings Wireless Make sure that you have the wireless access points name SSID and password settings before attempting to connect The network name SSID and security key are available on the wireless access points conguration screen See the wireless access points user manual for more information 10
• Page 11 - English - : The image on your TV may differ from the image above depending on the model and geographical area If no wireless access point is found select Add Network at the bottom of the list and enter the network name SSID If your wireless access point has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your access point within 2 minutes The TV will connect automatically To view or delete previously connected network names SSIDs move the focus to Manage and then press the Select button To disconnect WiFi select Disconnect in left directional button Settings All Settings Connections Network Network Status Try Now Checking the network connection status left directional button Settings All Settings Connections Network Network Status Try Now View the current network status Resetting Your Network left directional button Settings All Settings Connections Network Reset Network Try Now Restore the network settings to the factory default 11
• Page 12 - English - : Turning on the TV with a mobile device left directional button Settings All Settings Connections Network Expert Settings Power On with Mobile Try Now You can turn on the TV using a mobile device connected to the same network as the TV This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay function Apple AirPlay may not be supported depending on the model or geographical area Connecting an IP control device to the TV left directional button Settings All Settings Connections Network Expert Settings IP Remote Try Now You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorised thirdparty custom controller is installed and congured specically for a Samsung TV and if your WiFi network is password protected This function may not be supported depending on the model or geographical area Allowing to connect a wireless network left directional button Settings All Settings Connections Network Expert Settings WiFi Try Now You can enable the connection to WiFi To connect a wireless network the function must be active Changing the name of the TV left directional button Settings All Settings Support About The TV Edit Name Try Now You can change the name of the TV on the network 12
• Page 13 - English - : Paring Wireless One Connect Connect the Wireless One Connect to the TV left directional button Settings All Settings Connections Wireless One Connect Set up Wireless One Connect Available Wireless One Connect is searched for and connected If searching does not proceed move close to the TV and select Search again Searching for available Wireless One Connect is performed again If you need to check the OC Name during the connection step turn over the Wireless One Connect and view the label on the bottom If you press and hold the PAIR button on the Wireless One Connect for 3 seconds the device enters pairing mode and can connect to the TV Restrictions when using Wireless One Connect This function may not be supported depending on the model or geographical area Use the typeC power adapter and cable supplied for exclusive use with Wireless One Connect The device may not work properly if used with components other than those that came with the device 10m 10m 10m 10m Install Wireless One Connect within 10 m of the screen The effective range may differ depending on the wireless environment conditions 13
• Page 14 - English - : Install Wireless One Connect in a location free of obstructions eg concrete walls metal furniture which could affect the performance of the wireless signal Malfunction eg choppy video or audio may occur depending on the wireless transmission quality and installation distance The supplied Wireless One Connect only works with screens of the model that came with it Connect the USB camera to the USBC port on the back of the screen device Do not connect it to the Wireless One Connect 14
• Page 15 - English - : Conguring Wireless One Connect left directional button Settings All Settings Connections Wireless One Connect Congure Wireless One Connect settings This function may not be supported depending on the model or geographical area Wireless One Connect Status Manage wireless connections between Wireless One Connect and TV Check the connection of the Wireless One Connect or Unpair the connected Wireless One Connect left directional button Settings All Settings Connections Wireless One Connect Wireless One Connect Status Unpair If the connection disconnects refer to the quotWireless One Connect cannot be foundquot section under Troubleshooting LED Indication Check the LED on Wireless One Connect for connection and operation status If you turn off this feature the LED Indication turns off Low Signal Check Get notified when the signal strength between TV and the Wireless One Connect is weak If you turn off this feature signal status notifications are not provided Power Adapter Check Transmits an alert if the connected power adapter is not the dedicated adapter for Wireless One Connect If you turn off this feature alerts are not transmitted 15
• Page 16 - English - : Displaying your mobile device screen on the TV You can watch the screen of your mobile device on the TV screen through Smart View Apple AirPlay or Tap View When you start screen sharing with a mobile device Smart View Apple AirPlay Tap View the TV screen switches to the Multi View or mobile devices screen Watch multiple contents at the same time with the Multi View screen This function may not be supported depending on the model For more information refer to quotUsing Multi Viewquot Using Screen Sharing Smart View For information on how to share the screen with your mobile device refer to left directional button Connected Devices Connection Guide Smartphone Screen Sharing Smart View Try Now To turn off Screen Sharing Smart View disconnect the mobile device or press the button on the remote control Using the Smart View menu on your mobile device you can change the settings such as aspect ratio Using Apple AirPlay Use AirPlay if you are an iPhone or iPad user For more information refer to left directional button Connected Devices Connection Guide Smartphone Apple AirPlay Try Now This function may not be supported depending on the model or geographical area To use Apple AirPlay make sure left directional button Settings All Settings Connections Apple AirPlay Settings is enabled 16
• Page 17 - English - : Using Screen Sharing Tap View Tap your mobile device on the TV you can watch the Multi View or mobile devices screen through the TV screen When you tap a mobile device on your TV while running a music app on your mobile device the TV screen switches to the Music Wall screen Enable Tap View Tap Sound on your mobile device For more information about conguration refer to quotEnabling Tap Viewquot Turn on the screen of your mobile device Tap your mobile device on the TV The TV screen switches to Multi View Music Wall or mobile devices screen When you perform Tap View while in Ambient mode or Art mode only the mobile devices screen appears on the TV Watch the Multi View Music Wall or mobile devices screen on the TV screen This function may not be supported depending on the model This function is available in Samsung mobile devices with Android 81 or higher Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the music The displayed TV screen may differ depending on the model This function enables ScreenSound Mirroring by detecting vibrations generated when you tap the mobile device on the TV Be sure to tap away from the TV screen and bezel corners It may be scratched or broken to the TV or mobile device screen We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV Enabling Tap View Enable Tap View in the SmartThings app This function may not be supported depending on the model Depending on the SmartThings app version you may need to register the TV with your mobile device Launch the SmartThings app on your mobile device Select Settings in SmartThings app on your mobile device Set Tap View Tap Sound to on Upon connection for the rst time select Allow on a popup window of the TV 17
• Page 18 - English - : Connecting to a Network via a Mobile Dongle For India Only Make network connection by connecting a mobile dongle to the TV You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV Connect the mobile dongle to the USB port that are marked as Dongle in the TV This function is not available on certain models in specic geographical areas When you use a large mobile dongleData Card USB devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable to connect a large mobile dongle to a USB port When using the optical cable or 3G dongle interference may occur due to the large size of the dongle ChannelBound Apps is not available when you set up mobile network If you have any problems using online services please contact your Internet service provider To use a mobile dongle connect the dongle to the USB 5V 05A port For the CU8000 model connect the dongle to the 5V 1A port The mobile service providers and their devices that support this function are as follows Airtel Model No E3276s LTE E1731 E303C E303U E3131B E3121B E8221 E8231 E3276 LTE Idea Vodafone 18
• Page 19 - English - : Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV Cable name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB TypeC HDMI to DisplayPort Mini DisplayPort to HDMI 19
• Page 20 - English - : Cable name Image Description DVI to HDMI DVI to HDMI cables can transmit only digital video signals and not audio signals We recommend that you use HDMI to HDMI cables Optical Optical cables are used to transmit audio signals to external speakers with low signal loss Optical cables cant transmit video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analogue signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red and white terminals Available connection cables may differ depending on the model or geographical area 20
• Page 21 - English - : ADB Auto Data Backup functions For India Only This function may not be supported depending on the model or geographical area Your mobile device comes close to the TV the ADB Auto Data Backup feature backs up your mobile data such as images and videos into a precongured specic folder on a USB storage device or an external hard disk drive connected to the TV You can also transfer les from the ADB Auto Data Backup folder to a Samsung mobile device over WiFi Direct Transferring data from a mobile device to the TV Your mobile device comes close to the TV images and videos are copied from your mobile device to a USB storage device or an external hard disk drive connected to the TV Transferring data from the TV to a mobile device You can select and transfer files from the ADB Auto Data Backup folder on the TV to a Samsung mobile device How to Use ADB Auto Data Backup 1ADB Auto Data Backup Registration First register the TV using the USB Backup app and then select a USB storage device or an external hard disk drive connected to the TV The ADB Auto Data Backup folder is automatically created on the selected storage device Then select folders from your mobile devices gallery set the password to open the ADB Auto Data Backup folder on the selected storage device connected to the TV 2Auto File Copy When your mobile device comes close to the TV data are automatically copied from the selected folders on your mobile device to the selected storage device connected to the TV 3Share les back from the ADB folder to a mobile device You can also share le back from ADB folder to Samsung Mobile by rst connecting Samsung Mobile with TV over WiFi direct amp then select the les to be transferred from TV and press quotSharequot option to send les to connected Mobile device 21
• Page 22 - English - : Switching between external devices connected to the TV You can switch between TV programmes and the content of external devices left directional button Connected Devices When you select a connected external device on the Sources screen the output of the selected device is displayed on the TVs screen On the Standard Remote Control press the SOURCE button To control a device Bluray player game console etc that supports universal remote control with the TVs remote control connect the device to an HDMI port on the TV and then turn on the device The output displayed on the TV is automatically switched to the output of the device or you can congure universal remote control for the device automatically For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal remote setupquot When a USB device is connected to the USB port a popup message appears that lets you switch easily to the media content listed on the device This function may not be supported depending on the device and geographical area 22
• Page 23 - English - : Editing the name and icon of an external device left directional button Connected Devices You can change the port name for a connected external device or add it to the Home Screen The image on your TV may differ from the image above depending on the model and geographical area Move the focus to a connected external device Press and hold the Select button The following functions become available Available functions may differ depending on the port type 1Edit You can rename the input ports and change the device icons 2Information You can view detailed information about an external device 3Add to Home You can add the port of an external device to the Home Screen for quick switching 23
• Page 24 - English - : Using additional functions You can use the SmartThings feature SmartThings It allows the TV to connect and control the detected various devices in the same space For more information refer to quotUsing SmartThingsquot This function may not be supported depending on the model or geographical area You can use the following features on the Sources screen Connection Guide Displays device connection instructions For more information refer to quotConnection Guidequot Universal remote setup Lets you register external devices to your Samsung remote control and control them using the Remote This function may not be supported depending on the model or geographical area For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal remote setupquot 24
• Page 25 - English - : Connection Notes When connecting an external device note the following The number of connectors and their names and locations may differ with the model Refer to the external devices operating manual when connecting it to the TV The number of external device connectors and their names and locations may differ with the manufacturer Connection notes for HDMI The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Premium High Speed HDMI Cable Premium High Speed HDMI Cable with Ethernet Ultra High Speed HDMI Cable Use an HDMI cable with a thickness of 17 mm or less Using a noncertified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardised by the IEEE Use a cable shorter than 3 m to get the best UHD viewing quality Many computer graphics adapters do not have HDMI ports but have DVI or DisplayPort ports instead If your PC does not support HDMI video out connect your PC with a DVI to HDMI or HDMI to DisplayPort cable When the TV is connected to an external device such as a DVDBD player or a settop box via HDMI power sync mode will be automatically activated In the power sync mode the TV continues to detect and connect external devices via HDMI cable This function can be deactivated by removing the HDMI cable of the connected device This function may not be supported depending on the model 25
• Page 26 - English - : Connection notes for audio devices To obtain better TV audio quality connect a soundbar or AV receiver to the TV If you connect an external audio device using an optical cable the Sound Output setting automatically changes to the connected device However to make this happen you must turn on the external audio device before connecting the optical cable To manually change the Sound Output setting do one of the following This function may not be supported depending on the model Use the Quick Settings screen to change to the connected device Use the Select button to select Receiver Optical on the Sound Output menu left directional button Settings Sound Output Select button to toggle between sound output modes Try Now Use the Settings screen to change to the connected device Select Receiver Optical on the Sound Output menu left directional button Settings All Settings Sound Sound Output Try Now Refer to the soundbars user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio devices manufacturer Digital audio is only available with 51 channel broadcasts Connection notes for computers For the resolutions supported by the TV refer to quot Read Before Connecting a Computer Supported Resolutionsquot If you want to connect your PC and TV wirelessly both of them must be connected to each other on the same network When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has a NAS NetworkAttached Storage device 26
• Page 27 - English - : Connection notes for mobile devices To use the Smart View function the mobile device must support a mirroring function such as Screen Mirroring or Smart View To check whether your mobile device supports the mirroring function refer to the mobile devices user manual The Screen Sharing Smart View feature may not operate smoothly in a 24 GHz environment For better experience 50 GHz is recommended 5 GHz may not be available depending on the model To use WiFi Direct the mobile device must support the WiFi Direct function To check whether your mobile device supports WiFi Direct refer to the mobile devices user manual The mobile device and your Smart TV must be connected to each other on the same network Use AirPlay if you are an iPhone or iPad user For more information refer to left directional button Connected Devices Connection Guide Smartphone Apple AirPlay Try Now This function may not be supported depending on the model or geographical area The video or audio may stop intermittently depending on network conditions When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has a NAS NetworkAttached Storage device Connection notes for Portrait Mode If you connect the Auto Rotating Accessory sold separately to the TV you can use the TV in Portrait Mode To use the computer or console connected via HDMI to the TV in Portrait Mode you need to change the device setting Change the screen to Portrait Mode from the computer or console Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is connected This function may not be supported depending on the model 27
• Page 28 - English - : Using Multi Control Connect to nearby Galaxy devices to control them using the same keyboard and mouse left directional button Settings All Settings Connections Multi Control Turn on Multi Control to connect nearby Galaxy devices and use them with your keyboard and mouse To connect to nearby devices turn on Multi Control WiFi and Bluetooth on the devices and logged in with the same Samsung account This function may not be supported depending on the model or geographical area This feature may not be supported depending on the Galaxy device model and the One UI version Using Storage Share Connect to a nearby Galaxy device to access its storage and check stored les left directional button Settings All Settings Connections Storage Share Turn on the Storage Share feature The Galaxy devices in the vicinity can be found in the list under Connected Devices Select the intended device from the list and access the device storage to check stored les To connect to those devices make sure that Storage Share mode WiFi and Bluetooth are enabled and the same Samsung account is logged in on all the devices This function may not be supported depending on the model or geographical area This feature may not be supported depending on the Galaxy device model and the One UI version 28
• Page 29 - English - : Remote Control and Peripherals You can control TV operations with your Remote Control Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote 4K 8K Model except for QEF1 Learn about the buttons on the Samsung Smart Remote Button Description Power Press to turn the TV on or off For The Frame model When watching TV press to switch to Art mode In Art mode press to switch to the Home screen Press and hold to turn off the TV completely For more information refer to quotUsing Art Modequot MIC LED Used as MIC when using voice recognition with the remote control Do not impact the MIC hole or use a sharp object to poke into the hole This function may not be supported depending on the model or geographical area Voice Assistant Runs Voice Assistant Press and hold the button say a command and then release the button to run Voice Assistant The supported Voice Assistants languages and features may differ by geographical region This function may not be supported depending on the model or geographical area Settings Number Colour button You can access Setting menu virtual numeric pad Colour buttons Option pad SmartThings directly Accessing the SmartThings app using this button may not be supported depending on the model Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done or Enter Number to enter a numeric value Use to change the channel enter a PIN ZIP code and etc If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specic colour by using the directional button updownleftright Settings Number Option button You can access Setting menu virtual numeric pad Option pad SmartThings directly Accessing the SmartThings app using this button may not be supported depending on the model Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done or Enter Number to enter a numeric value Use to change the channel enter a PIN ZIP code and etc 29
• Page 30 - English - : Button Description Colour button When pressed coloured buttons appear on the screen Use this button to access additional options that are specic to the feature in use Directional button updownleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching a broadcast programme detailed programme information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a programme the previous channel appears Smart Hub Press to switch to the Home Screen Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing Press the button to use the recording or Timeshift function while watching the broadcast To use Game Bar press and hold the button in Game Mode Game Bar may not be supported depending on the model or geographical area 30
• Page 31 - English - : Button Description Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 2 seconds or more the Accessibility Shortcuts appears may not be present depending on the model Channel Move the button up or down to change the channel To see the Guide or Channel List screen press the button When pressed for 1 second or more the Channel List screen appears Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider This function may not be supported depending on the model or geographical area The Samsung Smart Remote may not be provided depending on the model or geographical area Use mobile remote control functions from the SmartThings app on your mobile device For more information refer to quotUsing a mobile remote controlquot Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions TM236 TM256 The images buttons and functions on the remote control may differ depending on the remote control type TV model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must congure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal remote setupquot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMICECquot If the orientation of the remote control is incorrect some TV models may display an alert asking users to hold it correctly To turn off the alert access Remote Grip Sensor left directional button Settings All Settings General amp Privacy Remote Control Remote Grip Sensor TM236 TM256 For specic functions of each button on the Samsung Smart Remote access the Remote Control Guide left directional button Settings All Settings Support Tips and User Guides Remote Control Guide TM236 TM256 31
• Page 32 - English - : About the Standard Remote Control QEF1 F6F H5F Learn about the buttons on the Remote Control Button Description Power Press to turn the TV on or off SOURCE Displays and selects available video sources 09 Number button Gives direct access to channels TTXMIX Alternately selects Teletext mode Full TTX Double TTX Mix Live TV This function may not be supported depending on the model PRECH Returns to the previous channel VOL Adjusts the volume CH Changes the current channel Press and hold the button up or down to quickly change the channel MUTE Turns the sound onoff GUIDE Press to display the Guide screen or press and hold to display the Channel List screen Smart Hub Press to switch to the Home Screen Launch app button Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider Directional button up down left right Use to navigate the menu or move the focus to highlight items on the Home Screen Select Selects or runs a focused item When pressed while you are watching a broadcast programme detailed programme information appears RETURN Returns to the previous menu or channel EXIT Exits the menu Red Green Yellow Blue Colour Button Use these buttons according to the directions on the TV screen SETTINGS Displays the main onscreen menu INFO Displays information about the current programme or content ADSUBT Displays the Accessibility Shortcuts Multimedia Button PlayPauseetc Use these buttons with specic features Use these buttons according to the directions on the TV screen The Standard Remote Control may not be provided depending on the model or geographical area Use mobile remote control functions from the SmartThings app on your mobile device For more information refer to quotUsing a mobile remote controlquot The images buttons and functions of the remote control may differ depending on the model or geographical area This remote control has Braille points on the Power Channel and Volume buttons and can be used by visually impaired persons If you use the remote control that comes with your TV to control another TV some functions may not operate normally 32
• Page 33 - English - : Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV When you turn on the TV for the rst time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV then press and hold the and buttons simultaneously for 3 seconds or more This function may not be supported depending on the model or geographical area The Samsung Smart Remote may not be provided depending on the model or geographical area Use mobile remote control functions from the SmartThings app on your mobile device For more information refer to quotUsing a mobile remote controlquot The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area Using a mobile remote control Control the TV using the remote control for a mobile device Use mobile remote control functions from the SmartThings app on your mobile device If your TV is not registered in the mobile SmartThings app open the mobile remote control using the following method To use a mobile remote control press the power button at the bottom of the TV to turn it on and scan the QR code displayed on the screen Before using the mobile remote control please refer to the user guide provided by the mobile remote control Users may need to update the SmartThings app to the latest version This function may not be supported depending on the model The images buttons and functions of the mobile remote control may differ depending on the model or geographical area 33
• Page 34 - English - : Controlling External Devices with a Samsung Remote Control Using the Universal remote setup Control the TV and connected external devices with a Samsung remote control left directional button Connected Devices Universal remote setup You can control all external devices connected to the TV using a single Samsung remote Run the Universal remote setup menu to register external devices This function may not be supported depending on the model or geographical area This feature may not be supported on some models if an external device is connected directly to the screen without using Wireless One Connect You can also use the Anynet HDMICEC function to operate external Samsung devices with your TVs remote control without any additional setup For more information refer to quotUsing Anynet HDMICECquot Specic external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TVs logo It may cause improper transmitted signals from the remote control If you have difculty controlling external devices with the Universal Remote try adjusting the positions of the external devices This function may not operate properly depending on the TV installation environment and the features of external devices Learn how to use Samsung Smart Remote You can learn how to use Samsung Smart Remote left directional button Settings Support Tips and User Guides Remote Control Guide Find details on how to use the Samsung Smart Remote Press the menu to use a variety of functions of the Samsung Smart Remote This function may not be supported depending on the model 34
• Page 35 - English - : Learn how to use Game Controller You can learn how to use Game Controller left directional button Settings Support Tips and User Guides Game Controller Guide Find details on how to use the Game Controller Press the menu to learn more about the functions of each Game Controller button This function may not be supported depending on the model Button layouts may vary between controllers 35
• Page 36 - English - : Using Anynet HDMICEC Control an external device connected via Anynet HDMICEC with the remote control You can use the TVs remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet HDMICEC Note that you can only set up and operate Anynet HDMICEC with the remote control Connecting an external device through Anynet and using their menus left directional button Settings All Settings General amp Privacy External Device Manager Anynet HDMICEC Try Now Set Anynet HDMICEC to On Connect an HDMICECcompliant device to the TV Turn on the connected external device The device is automatically connected to the TV After the connection process is nished you can access the menu of the connected device using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMICEC device Anynet HDMICECenabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMICEC You can congure the TVs Universal Remote to control thirdparty cable boxes Bluray players and home theatres that do not support HDMICEC For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal remote setupquot Anynet cannot be used to control external devices that do not support HDMICEC The TV remote control may not work under certain circumstances If this occurs set up the device as an Anynet HDMI CECenabled device again Anynet HDMICEC works only with external devices that support HDMICEC and when those devices are either in standby mode or turned on Anynet HDMICEC can control up to 12 compliant external devices up to 3 of the same type except for home theatres Anynet HDMICEC can control only one home theatre system To listen to 51 channel audio from an external device connect the device to the TV via an HDMI cable and connect a 51 home theatre system directly to the external devices digital audio output connector If an external device has been set up for both Anynet and a universal remote control the device can be controlled only with the universal remote control 36
• Page 37 - English - : Controlling the TV with a Keyboard Mouse or Gamepad Connecting a keyboard mouse or gamepad to make it easier to control the TV You can connect a keyboard mouse or gamepad to control the TV easily Connecting a USB keyboard mouse or gamepad left directional button Connected Devices Connection Guide Input Device Plug the keyboard mouse or gamepad cable into the USB port This function may not be supported by some apps or external devices XInput USB gamepads are supported Connecting a Bluetooth keyboard mouse or gamepad left directional button Settings All Settings Connections Bluetooth Try Now If your device was not detected position the keyboard close to the TV and then select Scan The TV scans for available devices again This function may not be supported by some apps or external devices A maximum of four gamepads can be connected regardless of connection method eg USB or Bluetooth When using two BT audio devices it is best to use USB gamepads When using one BT audio device up to two BT gamepads can be connected For more information refer to the Bluetooth devices user manual This function may not be supported depending on the model or geographical area 37
• Page 38 - English - : Using the keyboard and mouse Button Description Directional keys Moves the focus Enter key Selects or runs a focused item ESC key Press to return to the previous menu or press and hold to close whatever is running on the screen Number keys Enter numbers F1 key Turns on or off the TV F2 key Displays the Settings menu numeric keypad Option pad SmartThings app Each time you press this button Settings menu virtual numeric pad Option pad SmartThings app are displayed alternately F3 key Playspauses F4 key Displays the Settings screen F5 key Displays the Home Screen F6 key Displays the Sources screen F7 key Displays the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a webpage displayed by the Internet app Leftclick Selects and runs an item This function is not available in some apps You can click a menu or link to start a function as you do on a PC Rightclick Calling up shortcut buttons such as Easily access a menu by rightclicking on the mouse and selecting the menu from among the displayed shortcut buttons Displayed shortcut buttons may differ depending on the screen The key operation may differ depending on some apps or the keyboard 38
• Page 39 - English - : Using the Gamepad Check the supported gamepads Try Now This function may not be supported depending on the model or geographical area Manufacturer Controllers Connection Force feedback Microsoft Xbox Series XS controller BT O Xbox One S controller BT O USB O Xbox 360 controller USB O Xbox Elite Wireless Controller Series 2 BT O Xbox Adaptive controller BT USB Sony Dualsense Edge BT O USB O Dualsense BT O USB O DualShock 4 BT O USB O Google Stadia controller USB Not support WiFi Not support Amazon Luna controller BT O USB O WiFi Not support Joytron CYVOX DX USB O Logitech F710 USB O F510 USB O F310 USB PowerA MOGA XP5X Plus Bluetooth controller BT USB Nvidia Shield controller BT O USB Not support Nintendo Nintendo Switch Pro BT O USB O Nintendo JoyConLR BT O Some keys are not available on this product depending on controller Force feedback quotNot supportquot This product cant support force feedback quotquot Controllers dont have force feedback function Tizen TVs will support only XInput mode for the supported gamepads Xbox controllers may require rmware updates Controller audio output 35 mm port is not available on this product Other controllers may or may not work for cloud gaming 39
• Page 40 - English - : Using the controller Button Description Left joystick and dpad 4 way navigation Right joystick Up Down Volume control Up Down Left Right Channel control Up Down on TV screen Select press Mute the sound A button or X button Sony Only Enter OK B button or O button Sony Only Return Cancel Pressing and holding the B button or O button Sony Only Exit Home button Gaming Hub homepage Gaming Hub supported countries Smart Hub homepage Pressing and holding the Home button During cloud game play Quick panel Option button on the left Game Bar when Game Mode is turned on and an external source is connected X button or button Sony Only Numeric buttons 123 Pressing and holding the left and right joysticks simultaneously Power off Turning power on is not possible On some models the TV goes into Art mode The button operation may differ depending on some apps or the controller If you connect controller to this product by WiFi solution you cannot use UI navigation function Gaming Hub and Cloud game may not be supported depending on the country 40
• Page 41 - English - : Setting up the input devices left directional button Settings All Settings General amp Privacy Keyboard and Mouse Try Now Keyboard Settings Try Now You can set up the keyboard with the Keyboard Language and Keyboard type functions Mouse Settings Try Now You can set up the mouse with the Mouse Pointer Size Primary Button and Pointer Speed functions Entering Text using the OnScreen Virtual Keyboard Use the virtual keyboard to enter text on your TV The image on your TV may differ from the image above depending on the model and geographical area 1Recommend text When you type a word you want to use as a search term this function displays related suggestions from which you can choose one 41
• Page 42 - English - : 2Editing Buttons By selecting any of popup Editing Buttons after entering characters on the virtual keyboard you can quickly perform the editing function This function is only available when the Show Editing Buttons feature is turned on 3Settings Select on the virtual keyboard screen The following options are available The options available may differ depending on the function running currently Recommend text Recommended text Reset Recommended Text Memory Show Editing Buttons Languages and Types Entering Text using the remote controls microphone and the onscreen virtual keyboard When the virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say appears on the screen as text Entering text with your voice may not be supported for some functions This function may not be supported depending on the model or geographical area The Samsung Smart Remote may not be supported depending on the model or geographical area The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area 42
• Page 43 - English - : Smart Features You can enjoy various apps with Smart Hub Using Smart Hub View descriptions of Smart Hubs basic functions From Smart Hub you can use the Internet search function install and use various apps view photos and videos or listen to music and perform more functions Some Smart Hub services are paid services To use smart functions you should connect to a network agree to the terms and conditions and log in with your Samsung account Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your network service 43
• Page 44 - English - : Displaying the Home Screen Press the button The image on your TV may differ from the image above depending on the model and geographical area 1Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account For more information refer to quotUsing a Samsung accountquot 2 Search Search for channels programmes movies and apps offered by Smart Hub To use the Search service make sure the TV is connected to a network This function may not be supported depending on the model or geographical area 3 Ambient Set your TV to display content you desire such as the time or weather when the TV is not used To return to TV mode from Ambient mode press the left directional button Home Press the button to turn off the TV This function may not be supported depending on the model or geographical area For more information refer to quotUsing Ambient Modequot 44
• Page 45 - English - : Art When you are not watching TV or when the TV is turned off you can use the Art mode function to edit image content such as artworks photos or to display the content This function may not be supported depending on the model or geographical area For more information refer to quotAbout the Art Home screenquot 4 Samsung Daily Provides useful services such as home training remote work and commerce allowing users to conveniently experience different lifestyles This function may not be supported depending on the model or geographical area For more information refer to quotAbout the Samsung Daily Home screenquot 5 Game Play games from the TV screen by connecting a Controller to the TV Congure settings to optimise the Controller and audio device for playing games This function may not be supported depending on the model or geographical area For more information refer to quotUsing Samsung Gaming Hubquot 6 Home View a variety of TV programmes Install various apps offered by Smart Hub such as video music and sports apps and use the apps from the TV For more information refer to quotUsing the Home Functionquot 45
• Page 46 - English - : 7 Settings Manage external devices connected to the TV and congure settings for various functions available on the TV For more information refer to quotAbout the Settings Home Screenquot Connected Devices Select an external device that is connected to the TV For more information refer to quotSwitching between external devices connected to the TVquot 8 Privacy Choices From your TV easily manage the privacy policy regarding services related to Smart Hub and verify how personal information is protected To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you will not be able to use the additional features and services You can view the entire text of the Terms amp Privacy by navigating to left directional button Settings All Settings General amp Privacy Terms amp Privacy Try Now In order to rescind your consent to mandatory terms and conditions related to Smart Hub launch Reset Smart Hub left directional button Settings Support Device Care Reset Smart Hub Try Now This function may not be supported depending on the model or geographical area 46
• Page 47 - English - : Launching Smart Hub automatically left directional button Settings All Settings Advanced Features Start Screen Options Start with Smart Hub Home Try Now Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on Navigate to this option to enable or disable the feature Automatic casting in Multi View left directional button Settings All Settings Advanced Features Start Screen Options Autorun Multi View Casting Try Now Casting YouTube content from the mobile device automatically displays the content on Multi View It is available on the screen for any broadcast external device or app that supports Multi View This function may not be supported depending on the model Automatic Mirroring from Multi View left directional button Settings All Settings Advanced Features Start Screen Options Autorun Multi View Mirroring If you screen mirror your mobile device the Multi View automatically displays the device screen Navigate to this option to enable or disable the feature This function may not be supported depending on the model or geographical area 47
• Page 48 - English - : Launching Multi View automatically When rotating left directional button Settings All Settings Advanced Features Start Screen Options Autorun Multi View When Rotating Multi View runs automatically when you rotate the screen to portrait mode This function may not be supported depending on the model This function is activated when the Auto Rotating Accessory sold separately is connected Testing Smart Hub connections left directional button Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Resetting Smart Hub left directional button Settings Support Device Care Reset Smart Hub Try Now You can reset the Smart Hub settings To reset Smart Hub enter the PIN You can set the PIN in left directional button Settings All Settings General amp Privacy Change PIN Try Now 48
• Page 49 - English - : Using Ambient Mode Learn about the functions available in Ambient mode left directional button Ambient Set your TV to display a photo or content you desire when the TV is not used This function may not be supported depending on the model On some models the Ambient mode is integrated in the Art mode Press the button in Ambient mode screen to enter to Ambient Home In Ambient mode some functions may not be supported The image on your TV may differ from the image above depending on the model and geographical area 1Getting to Know Ambient Mode Press View Help to briey view information about Ambient mode including functions 23rd Party App You can download images from the 3rd Party apps and use them in Ambient mode You can move the app to another location by selecting Edit List located at the end of the list Supported 3rd Party apps may vary depending on the region Whenever a new 3rd Party apps is released users can display a wider variety of artwork 49
• Page 50 - English - : 3Function and content preview Select a preferred content and a preferred background and set them as your Ambient mode While in Ambient mode press the Select button and then the Up directional button on the remote control to view the content details You can use the SmartThings app on a Mobile Device to select a desired content and change the settings Indicates content perfectly suited for the time of the day Available content categories may differ depending on the model or geographical area Changing art work Change the artwork to display in Ambient mode Press the Select button on the remote control to move the focus to an artwork Use the left or right directional button to move to the desired art work and then press Select button on the remote control View Details View detailed information about the selected image Favourite Add or delete specic images in Favourite by pressing the Select button and then the Up directional button on the remote control To view items that are set as Favourites navigate to Ambient Favourite Favourite The item is not set as Favourite Favourite The item is set as Favourite 50