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2
Further information and explanations are available online:
Table of contents
1 Safety ......................................................................... 3
1.1 Safety definitions....................................................... 3
1.2 General information................................................... 3
1.3 Intended use ............................................................. 3
1.4 Restrictive Use.......................................................... 3
1.5 Grounding instructions .............................................. 3
1.6 Safe installation......................................................... 4
1.7 Safe use.................................................................... 4
1.8 Safe cleaning and maintenance ................................ 5
1.9 State of California Proposition 65 Warnings .............. 6
2 Preventing material damage .................................... 7
3 Environmental protection and energy-saving ........ 7
3.1 Disposal of packaging ............................................... 7
3.2 Save energy and conserve resources ....................... 7
3.3 Energy-saving mode ................................................. 7
4 Installation and connection...................................... 7
4.1 Unpacking the appliance........................................... 7
4.2 Included in delivery ................................................... 8
4.3 Requirements for the installation location.................. 8
4.4 Installation types ....................................................... 8
4.5 Removing the transit bolts....................................... 10
4.6 Connecting the appliance........................................ 11
4.7 Aligning the appliance ............................................. 12
5 Before using for the first time ................................ 12
5.1 Starting an empty washing cycle ............................. 12
6 Familiarizing yourself with your appliance ........... 14
6.1 Appliance ................................................................ 14
6.2 Detergent drawer .................................................... 14
6.3 Control panel........................................................... 15
7 Display ..................................................................... 16
8 Buttons .................................................................... 18
9 Programs ................................................................. 19
10 Accessories........................................................... 22
11 Laundry.................................................................. 22
11.1 Preparing the laundry............................................ 22
12 Detergents and care products ............................. 22
13 Basic Operation .................................................... 22
13.1 Switching on the appliance.................................... 22
13.2 Setting a program ................................................. 22
13.3 Opening the door .................................................. 23
13.4 Loading laundry .................................................... 23
13.5 Inserting the measuring aid .................................... 23
13.6 Using the measuring aid......................................... 23
13.7 Adding detergent and care product ........................ 24
13.8 Starting the program............................................... 24
13.9 Soaking laundry ..................................................... 24
13.10 Adding laundry ..................................................... 24
13.11 Terminating the program ...................................... 24
13.12 Removing the laundry .......................................... 24
13.13 Switching off the appliance................................... 24
14 Control panel lock .................................................. 24
14.1 Activating the control panel lock ............................. 24
14.2 Deactivating the control panel lock ......................... 25
15 Basic settings......................................................... 25
15.1 Overview of the basic settings................................ 25
15.2 Changing the basic settings ................................... 25
16 Cleaning and maintenance.................................... 25
16.1 Cleaning the drum .................................................. 25
16.2 Cleaning the detergent drawer ............................... 25
16.3 Cleaning the drain pump ........................................ 26
16.4 Cleaning the rubber gasket .................................... 29
17 Troubleshooting..................................................... 30
17.1 Emergency release ................................................ 32
17.2 Restart the appliance. ............................................ 33
18 Transportation, storage and disposal................... 33
18.1 Removing the appliance......................................... 33
18.2 Inserting the transit bolts ........................................ 33
18.3 Using the appliance again ...................................... 33
18.4 Disposal of your old appliance................................ 34
19 Customer Service................................................... 34
19.1 Model number (E-Nr.) and production number
(FD)........................................................................ 34
20 Technical specifications........................................ 34
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Read all of the instructions carefully before using the
appliance. In order to reduce the risk of fire, electric
shocks and personal injuries when using the appliance,
follow the basic safety precautions, including the following
safety instructions.
1.1 Safety definitions
Here you can find explanations of the safety signal words
used in this manual.
WARNING
This indicates that death or serious injuries may occur as
a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur
as a result of non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this
advisory.
Note:This alerts you to important information and/or tips.
1.2 General information
¡ Read this manual carefully.
¡ Keep the manual and the product information in a safe
place for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in
transit.
1.3 Intended use
Only a licensed professional may connect appliances
without plugs. The manufacturer is not responsible for
damage caused by incorrect connections. An incorrect
connection is not covered by the Statement of Limited
Product Warranty.
Only use this appliance:
¡ For washing machine-washable fabrics and hand-
washable wool in accordance with the care label.
¡ With tap water and commercially available, washing-
machine-suitable detergents and care products.
¡ for normal household use and in enclosed spaces in a
residential environment.
¡ Up to an altitude of 13,100 ft (4000 m) above sea level.
1.4 Restrictive Use
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by
children unless they are being supervised.
Keep children under the age of 3 and pets away from the
appliance.
1.5 Grounding instructions
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for
electric current. This appliance is equipped with a cord
having an equipment-grounding conductor. Installation,
electrical connections and grounding must comply with all
applicable codes.
WARNING
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
▶ Check with a qualified electrician or authorized service
representative if you are in doubt whether the appliance
is properly grounded.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
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4
1.6 Safe installation
WARNING
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance
with the specifications on the rating plate.
▶ Connect the appliance to a power supply with
alternating current only via a correctly installed socket
outlet with grounding.
▶ The protective conductor system of the domestic
electrical installation must be properly installed. The
installation must have a sufficiently large cable cross-
section.
▶ When using a residual current circuit breaker, only use
a type with the mark.
▶ Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶ When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is
not possible, an isolating switch must be integrated into
the permanent electrical installation according to the
installation regulations.
▶ When installing the appliance, check that the power
cord is not trapped or damaged.
If the insulation of the power cord is damaged, that can be
dangerous.
▶ Never let the power cord come into contact with hot
appliance parts or heat sources.
▶ Never let the power cord come into contact with sharp
points or edges.
▶ Never kink, crush or modify the power cord.
WARNING
It is dangerous to use an extended power cord and non-
approved adapters.
▶ Do not use extension cords or multiple socket strips.
▶ Only use adapters and power cords approved by the
manufacturer.
▶ If the power cord is too short and a longer one is not
available, please contact an electrician to have the
domestic installation adapted.
WARNING
The heavy weight of the appliance may result in injury
when lifted.
▶ Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶ Only stack the dryer on a washing machine using the
connection kit from the dryer manufacturer . No other
installation method is permitted.
▶ Do not install the appliance in a washer-dryer stack if
the dryer manufacturer does not offer a suitable
connection kit.
▶ Do not install appliances from different manufacturers
and with varying depths and widths in a washer-dryer
stack.
▶ Do not install a washer-dryer stack on a platform; the
appliances may tip over.
WARNING
Children may pull packaging material over their heads, or
wrap themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not allow children to play with packaging material.
CAUTION
The appliance may vibrate or move when in use.
▶ Place the appliance on a clean, even, solid surface.
▶ Align the appliance using the appliance feet and a spirit
level.
If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶ Lay hoses and power cords in such a way that there is
no risk of tripping.
If the appliance is moved by holding onto protruding
components, such as the appliance door, the parts may
break off.
▶ Do not move the appliance by holding onto protruding
parts.
CAUTION
Touching sharp edges on the appliance may lead to cuts.
▶ Do not touch the sharp edges on the appliance.
▶ Wear protective gloves when installing and transporting
the appliance.
1.7 Safe use
WARNING
If the appliance or the power cord is damaged, this is
dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance.
Always unplug the appliance at the power outlet.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
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5
▶ If the appliance or the power cord is damaged,
immediately unplug the power cord or switch off the
breaker in the circuit breaker box and turn off the water
tap.
▶ Call Customer Service. →
Page34
Moisture intrusion may cause an electric shock.
▶ Use the appliance in enclosed spaces only.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam cleaners, high-pressure cleaners,
hoses or sprays to clean the appliance.
WARNING
Children can lock themselves in the appliance, thereby
putting their lives at risk.
▶ Do not install the appliance behind a door as this may
obstruct the appliance door or prevent it from opening.
▶ With redundant appliances, pull out the mains plug of
the power cord, cut through the power cord and remove
the appliance door.
When spinning larger, waterproof items of laundry,
imbalances may arise and lead to injuries.
▶ Do not wash and spin larger items of laundry, such as
blankets or mattress covers, in the appliance.
WARNING
Children may breathe in or swallow small parts, causing
them to suffocate.
▶ Keep small parts away from children.
▶ Do not allow children to play with small parts.
WARNING
A hot-water system that has not been used for 2weeks or
more may produce flammable hydrogen gas.
▶ Before using the appliance open all hot-water faucets
for a few minutes to release hydrogen gas.
▶ During these minutes, do not smoke or use an open
flame.
WARNING
Detergents and care products may result in poisoning if
consumed.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of
children.
WARNING
Laundry that has been pretreated with flammable cleaning
agents that contain solvents may cause an explosion in
the appliance.
▶ Rinse pretreated laundry thoroughly with water before
washing.
CAUTION
The covering plate may break if you stand on or climb
onto the appliance.
▶ Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the
open door.
▶ Do not sit on or lean against the appliance door.
▶ Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause
hand injuries.
▶ Wait for the drum to come to a complete stop before
reaching inside.
CAUTION
When you wash at high temperatures, the detergent
solution becomes hot.
▶ Do not touch the hot detergent solution.
CAUTION
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with
eyes or skin may cause irritation.
▶ Rinse eyes and/or skin thoroughly with clean water if
they come into contact with detergents or care
products.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of
children.
1.8 Safe cleaning and maintenance
WARNING
Improper repairs are dangerous.
▶ Never make any technical modifications to the
appliance or its features.
▶ Do not tamper with controls.
▶ Repairs to the appliance should only be performed by
authorized service providers.
▶ Only original spare parts may be used to repair the
appliance.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
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6
▶ If the power cord of this appliance becomes damaged,
it must be replaced by the manufacturer, the
manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Moisture intrusion may cause an electric shock.
▶ Before cleaning, pull out the power plug or switch off
the circuit breaker in the circuit breaker box.
▶ Do not use steam cleaners, high-pressure cleaners,
hoses or sprays to clean the appliance.
WARNING
The use of non-original spare parts and non-original
accessories is dangerous.
▶ Only use the manufacturer's original spare parts and
original accessories.
WARNING
Poisonous fumes may be given off if you use cleaning
agents that contain solvents.
▶ Do not use cleaning agents that contain solvents.
1.9 State of California Proposition 65
Warnings
This product may contain a chemical known to the State
of California, which can cause cancer or reproductive
harm. Therefore, the packaging of your product may bear
the following label as required by California:
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Preventing material damage en-us
7
Preventing material damage
2 Preventing material damage
Preventing material damage
NOTICE:
The functionality of the appliance may be impaired if you
use the wrong quantity of fabric softener, detergent, care
product or cleaning agent.
▶ Follow the dosage recommendations from the
manufacturer.
▶ Only use fabric softeners or products to eliminate static
that are specifically recommended for this purpose by
the product manufacturer.
Exceeding the maximum load capacity impairs the
function of the appliance.
▶ Observe the maximum load capacity for each
programme and do not exceed it.
→
"Programs", Page19
The appliance is secured for transportation using transport
locks. Transit bolts which have not been removed may
result in material damage and damage to the appliance.
▶ Before starting up the appliance, remove the transit
bolts completely and keep them in a safe place.
▶ Before transport, fit the transit bolts fully in order to
prevent damage in transit.
Material damage may be caused if the water inlet hose is
connected incorrectly.
▶ Tighten the screw connections on the water inlet until
they are hand-tight.
▶ Connect the water inlet hose directly to the water tap,
without any additional connecting elements such as
adapters, extensions, or valves.
▶ Ensure that the inner diameter of the water tap is at
least 17 mm.
▶ Make sure that the length of the thread on the
connection to the water tap is at least 10 mm.
If the water pressure is too high or too low, this may impair
functioning of the appliance.
▶ Make sure that the water pressure in the water supply
system is at least 14.5psi (100kPa) and max. 145psi
(1000kPa).
▶ If the water pressure exceeds the maximum value
specified, a pressure-reducing valve must be installed
between the drinking water connection and the hose set
of the appliance.
▶ Do not connect the appliance to the mixer tap of an
unpressurised hot-water boiler.
Modified or damaged water hoses may result in material
damage and damage to the appliance.
▶ Never kink, crush, modify or cut through water hoses.
▶ Only use the water hoses supplied with the appliance or
genuine spare hoses.
▶ Never re-use water hoses that have been used before.
Operating the appliance using water that is dirty or too hot
may lead to material damage and damage to the
appliance.
▶ Only operate the appliance with cold or warm (max.
60°C/140°F) mains water.
Unsuitable cleaning agents may damage the surfaces of
the appliance.
▶ Do not use strong or abrasive cleaning agents.
▶ Do not use cleaning agents with a high alcohol content.
▶ Do not use hard scouring pads or cleaning sponges.
▶ Clean the appliance with nothing but water and a soft,
damp cloth.
▶ Remove all detergent residue, spray residue or other
residues immediately if they come into contact with the
appliance.
Environmental protection and energy-saving
3 Environmental protection and
energy-saving
Environmental protection and energy-saving
3.1 Disposal of packaging
The packaging materials are environmentally compatible
and can be recycled.
▶ Sort the individual components by type and dispose of
them separately.
3.2 Save energy and conserve resources
If you follow these instructions, your appliance will use
less power and water.
¡ Choose programs with low temperatures and longer
wash times and use maximum load capacity.
→
Page19
¡ Add detergent based on the laundry's degree of soiling.
¡ Reduce the washing temperature for lightly and
normally soiled laundry.
¡ Set the maximum spin speed if you want to dry the
laundry in a tumble dryer afterwards.
¡ Wash the laundry without prewash.
3.3 Energy-saving mode
If you do not use the appliance for a brief period, it
automatically switches to energy-saving mode. All displays
go out and Start Pause flashes.
Energy-saving mode ends when you use the appliance
again.
Installation and connection
4 Installation and connection
Installation and connection
Install the appliance according to the manufacturer's
instructions and local codes.
4.1 Unpacking the appliance
NOTICE:
Objects remaining in the drum that are not designed for
operation with the appliance may cause material damage
and damage to the appliance.
▶ Remove these objects, along with all supplied
accessories, from the drum before starting the
appliance.
1. Remove any packaging and protective covers
completely from the appliance.
→
"Disposal of packaging", Page7
en-us Installation and connection
8
2. Check the appliance for visible damage.
3.
Open the door. →
Page23
4. Remove any accessories from the drum.
5. Close the door.
4.2 Included in delivery
After unpacking all the parts, check for any damage in
transit and for completeness of delivery.
NOTICE:
If the appliance is operated with incomplete or defective
accessories, the appliance may not be able to operate
properly, or this may result in material damage and
damage to the appliance.
▶ Do not operate the appliance with incomplete or
defective accessories.
▶ Replace the accessories in question before operating
the appliance.
→
"Accessories", Page22
Note:The appliance has undergone a function test at the
factory. This may cause water stains in the appliance,
which the first wash cycle removes.
The delivery consists of the following:
¡ Washing machine
¡ Accompanying documents
¡ Transit bolts
¡ Cover cap
1
¡ Water inlet hoses
→
"Connecting the water inlet hoses", Page11
¡ Elbow for securing the water outlet hose
4.3 Requirements for the installation location
WARNING
The appliance contains live parts. Touching live parts is
dangerous.
▶ Do not operate the appliance without a cover cap.
WARNING
When using the appliance on a base, the appliance may
tip over.
▶ Always secure the feet of the appliance to a base using
the manufacturer's fixing brackets →
Page22
before
using the appliance for the first time.
NOTICE:
If residual water in the appliance freezes, this may cause
damage to the appliance.
▶ Do not install or operate this appliance anywhere that is
liable to experience frost and/or outdoors.
If the appliance is tilted at an angle greater than 40°,
residual water may leak out of the appliance and cause
material damage.
▶ Tilt the appliance carefully.
▶ Transport the appliance in an upright position.
Installation location Requirements
Base Secure the appliance with
fixing brackets →
Page22
.
Wooden joist floor Place the appliance on a
water-resistant wooden
board (minimum thickness
of 1.18 in. (30mm)) which
is screwed tightly to the
floor.
Kitchen unit Only install the appliance
underneath a continuous
countertop that is securely
connected to adjacent
cabinets. Required niche
width: 23.6 in. (60cm).
Against a wall Do not trap the power cord
or the hoses between the
wall and the appliance.
4.4 Installation types
The appliance can be set up in a closed cabinet either in a
washer-dryer stack or free-standing.
WARNING
If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶ Only stack the dryer on a washing machine using the
connection kit from the dryer manufacturer . No other
installation method is permitted.
▶ Do not install the appliance in a washer-dryer stack if
the dryer manufacturer does not offer a suitable
connection kit.
▶ Do not install appliances from different manufacturers
and with varying depths and widths in a washer-dryer
stack.
▶ Do not install a washer-dryer stack on a platform; the
appliances may tip over.
1
The number of cover caps varies depending on the model.
Installation and connection en-us
9
Installation in a closed cabinet
Notes
¡ In case of set up in a washer-dryer stack, please
observe the requirements for the installation location.
¡ Keep the clearance at the rear of the appliance to the
cabinet wall as small as possible, depending on the
ventilation openings and the water connection. For
installation in a washer-dryer stack, a larger clearance
is required at the rear of the appliance for the dryer's
ventilation openings.
¡ To achieve shorter drying times, operate the appliance
with the cabinet door open.
Operating the appliance in a closed cabinet with only
the minimum required ventilation openings may lead to
longer drying times.
C
B
A
A
3.0″ (7.6cm)
B
14.0″ (35.6cm)
C
63.0sq.in. (404.0cm²)
1
1
Minimum area for each ventilation opening.
C
C
B
A
G
E
F
D
A
37.0″ (94.0cm)
B
26.0″ (66.0cm)
C
63.0sq.in. (404.0cm²)
1
D
6.25″ (16.0cm)
E
2.5″ (6.4cm)
F
0.6″ (1.5cm)
2
G
2.4″ (6.1cm)
1
Minimum area for each ventilation opening.
2
Valid for both sides of the appliance
The specified dimensions of the ventilation opening
applies to each position and must not be divided between
the upper and lower positions.
The specified dimensions of the ventilation openings apply
to each position and must not be divided between the
upper and lower positions.
en-us Installation and connection
10
Installation in an open cabinet
C
B
A
A
34.5″ (87.6cm)
B
23.8″ (60.5cm)
C
28.0″ (71.1cm)
4.5 Removing the transit bolts
The appliance is secured for transportation using transit
bolts on the rear of the appliance.
Note:Keep the transit bolt screws and the sleeves in a
safe place for future transport.
1. Remove the hose and the power cord from the
holders.
2. Unscrew and remove all of the screws for the 4
transit bolts using a 13mm wrench.
3. Remove the 4 sleeves.
4. Insert the cover cap and push it downwards.
Notes
¡ Note the number of cover caps included in the scope
of delivery
¡ If four cover caps are included in the scope of
delivery, insert the cover caps in the four openings for
the transit bolts.
Installation and connection en-us
11
¡ If one cover cap is included in the scope of delivery,
insert the cover cap in the bottom left opening for the
transit bolt.
Note:To install the transport locks to transport the
appliance, perform these steps again in the reverse order.
4.6 Connecting the appliance
Connecting the water inlet hoses
NOTICE:
Material damage may be caused if the water inlet hose is
connected incorrectly.
▶ Tighten the screw connections on the water inlet until
they are hand-tight.
1. Connect the water inlet hose for hot water (red) and
cold water (blue) to the appliance.
2. Connect the water inlet hose for hot water (red) and
cold water (blue) to the faucet (26.4mm = 3/4").
If there is no faucet for hot water, only connect the
water inlet hose for cold water. Cover the hot water
connection on the appliance in order to protect it from
dirt.
Tip:To protect against dirt, use a 3/4" end cap on the
hot water connection of the appliance.
3. Open the faucets carefully and check that the
connection points are tight.
Water outlet connection types
This information is intended to help you to connect this
appliance to the water outlet.
NOTICE:
When draining, the water drain hose is subject to water
pressure and may come loose from the installed
connection point.
▶ Secure the water drain hose against unintentional
loosening.
In the event of a blocked or covered outlet, accumulated
wastewater can flow back into the appliance.
▶ Before operating the appliance, ensure that the
wastewater drains away quickly and eliminate any
blockages.
Note:Observe the draining heights.
The maximum draining height is 39 in. (100cm).
Siphon Secure the connection point
with a (0.94–1.57 in. (24–
40mm)) hose clamp.
Washbasin Fix and secure the water
outlet hose with an elbow.
en-us Before using for the first time
12
Plastic pipe with rubber
sleeve or gully
Fix and secure the water
outlet hose with an elbow.
Connecting the appliance to the electricity supply
Note:Your electrical domestic installation for this
appliance must comply with the local legal provisions and
safety regulations, and should include a residual current
circuit breaker.
1. Insert the power adapter with the line side into a
suitable socket close to the appliance.
Observe the user manual that is enclosed with the
power adapter.
2. Insert the power plug of the appliance's power cord in a
socket outlet with grounding nearby.
The connection details of the appliance can be found
under Technical data →
Page34
.
3. Check the power plug is inserted properly.
4.7 Aligning the appliance
In order to reduce noise and vibrations, and to prevent the
appliance from moving, align the appliance correctly.
1. Use a 17mm wrench to loosen the lock nuts in a
clockwise direction.
2. To align the appliance, turn the appliance feet. Check
that the appliance is level using a spirit level.
All appliance feet must stand firmly on the ground.
3. Use a 17mm wrench to tighten the lock nuts against
the housing until they are hand-tight.
In doing so, hold the appliance foot tight and do not
adjust its height.
Before using for the first time
5 Before using for the first time
Before using for the first time
Prepare the appliance for use.
5.1 Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving
the factory. To remove any residual water, run the first
wash cycle without any laundry.
1. Turn the program selector to Drum Clean.
2. Close the door.
3. Pull out the detergent drawer.
Before using for the first time en-us
13
4. Pour approximately 4.3 cups (1 liter) of mains water into
compartment II.
5. Add washing powder containing oxygen bleach to
compartment II.
To prevent foaming, use only half of the amount of
detergent recommended by the detergent manufacturer
for light soiling. Do not use detergent suitable for
woolens or delicates.
6. Push in the detergent drawer.
7. Press Start Pause to start the program.
a The display shows the remaining program duration.
a After the program has ended, the display shows: End.
8. Start the first wash cycle or set the program selector to
Off to switch off the appliance.
→
"Basic Operation", Page22
en-us Familiarizing yourself with your appliance
14
Familiarizing yourself with your appliance
6 Familiarizing yourself with your appliance
Familiarizing yourself with your appliance
6.1 Appliance
Here you can find an overview of the parts of your appliance.
1
2
4
6
3
5
7
7
On certain models, specific details such as the color and shape may differ from those pictured.
1
Maintenance flap for the drain pump →
Page26
2
Door →
Page23
3
Detergent drawer →
Page14
4
Control panel →
Page15
5
Water drain hose →
Page11
6
Power cord →
Page12
7
Transit bolts
6.2 Detergent drawer
Note:Observe the manufacturer's instructions on the use
and dosage of the detergent and care product and the
information in the program descriptions.
Familiarizing yourself with your appliance en-us
15
2
3
1
4
1
Measuring aid for liquid detergent →
Page23
2
Compartment II: Detergent for the main wash
3
Compartment : Fabric softener
4
Compartment I: Detergent for prewash
6.3 Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating
status.
2 3
1 1
4
1
Programs →
Page19
2
Program selector →
Page22
3
Display →
Page16
4
Buttons →
Page18
en-us Display
16
Display
7 Display
Display
The display shows the current settings, options or relevant information.
Depending on the program status, the display shows some information in the area, e.g. .
Example: Display
Display Description
00:40
1
Expected program duration or program time remaining in hours and minutes.
10h
1
Program end time
→
"Buttons", Page18
No Spin - High
Set spin speed. →
Page18
No Spin: No spin cycle, draining only
Start, cancel or pause
¡ Lights up: The program is running and can be cancelled or paused.
¡ Flashes: The program can be started or continued.
Program status: Washing
Program status: Rinsing
Program status: Spinning
End Program status: Program end
¡ Lights up: The control panel lock is activated.
¡ Flashes: The control panel lock is activated and the appliance has been operated.
+1
+2
Additional rinse cycles are activated. →
Page18
PW
Prewash is activated. →
Page18
Shortened program duration is activated.
→
"Buttons", Page18
The appliance has detected too much foam.
→
" or heavy foam build-up.", Page31
¡ Lights up: The door is locked and cannot be opened.
¡ Flashes: The door is not closed.
¡ Off: The door is unlocked and can be opened.
1
Example
en-us Buttons
18
Buttons
8 Buttons
Buttons
The selection of program settings depends on the program that is set.
Button Selection More information
Start Pause ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the program.
Speed Perfect ¡ Activate
¡ Deactivate
Activate or deactivate a shorter program duration.
Note:Energy consumption increases. The washing result
is not affected by this.
Finish in Up to 24 hours Set the program end time.
The program duration is already included in the set number
of hours.
Once the program has started, the program duration is
displayed.
Temperature Cold - Extra Hot Adjust the temperature.
Spin Speed No Spin - High Adjust the spin speed or deactivate the spin cycle.
If No Spin is selected, the water is drained and the spin
cycle is deactivated. The laundry stays wet inside the drum.
3Sec. ¡ Activate
¡ Deactivate
→
"Control panel lock", Page24
PreWash ¡ Activate
¡ Deactivate
Activate or deactivate prewash, e.g., for washing heavily
soiled laundry.
Note:Add the detergent for the prewash in compartment I
and the detergent for the main wash in compartment II of
the detergent drawer.
→
"Detergent drawer", Page14
Extra Rinse ¡ +1
¡ +2
Activate or deactivate up to two additional rinse cycles.
Recommended for particularly sensitive skin or in regions
with very soft water.
Programs en-us
19
Programs
9 Programs
Programs
Notes
¡ The laundry's care labels provide you with additional information on program selection.
¡ The program's temperature setting guarantees that the recommended temperature on the care label is not exceeded.
The temperature that is reached in the appliance may differ from the set temperature. This means that the best possible
washing performance is achieved with optimal energy efficiency.
1
2
3
1
Large load
2
Medium load
3
Small load
Program Description Max. load
Cotton Light Soil Wash hard-wearing items made from cotton or linen.
Short program for normally soiled laundry.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
medium
Cotton Normal Wash hard-wearing items made from cotton or linen.
Suitable for normally soiled laundry.
Also suitable as a short program for normally soiled laundry when you activate
Speed Perfect.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
large
medium
1
Heavy Duty Wash hard-wearing items made from cotton or linen.
Suitable for heavily to lightly soiled laundry.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
large
Perm P Heavy Soil Wash items made from synthetic fabrics.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
medium
Perm Press Wash items made from cotton, linen, or synthetic fabrics.
Suitable for lightly soiled laundry.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
medium
1
Speed Perfect activated
2
Washing not possible
en-us Programs
20
Program Description Max. load
Delicates Wash delicate, washable items made from silk, viscose, or synthetic fabrics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with hooks, eyelets or clips in a
mesh laundry bag.
Tip:Gently cleaning the laundry reduces abrasion of textile fibers and
microplastic fibers.
Program setting:
¡ Max. temperature: Hot
¡ Max. spin speed: Mid
small
Hand Wash/Wool Wash hand- or machine-washable items that are made from wool or contain
wool.
To prevent the laundry from shrinking, the drum moves the items very gently
with long pauses.
Use a detergent that is suitable for wool.
Program setting:
¡ Max. temperature: Hot
¡ Max. spin speed: Mid
small
Drain Drains the water, e.g. when a program is canceled.
Do not use fabric softener.
–
Rinse/Spin Rinses and then spins the laundry, and then drains the water.
Program setting: Max. spin speed: High
–
Allergen Wash hard-wearing items made from cotton or linen.
Suitable for allergy-sufferers and for strict hygiene requirements.
Note:Once the set temperature has been reached, it remains constant
throughout the washing process.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
large
Towels Wash hard-wearing items made from cotton, e.g. towels and bathrobes.
Program setting:
¡ Max. temperature: Extra Hot
¡ Max. spin speed: High
medium
Jeans Wash dark-colored and color-intense items made from cotton or permanent
press fabric, e.g. jeans.
Turn laundry inside-out before washing.
Use liquid detergent.
Program setting:
¡ Max. temperature: Hot
¡ Max. spin speed: High
medium
Drum Clean
Clean and care for the drum. →
Page25
Use this program in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of Hot or lower
¡ After an extended period of non-use
Use washing powder containing oxygen bleach. Add the washing powder
containing oxygen bleach to compartment II for the main wash. →
Page14
Halve the amount of detergent to avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent that is intended for woolens or
delicates.
–
2
1
Speed Perfect activated
2
Washing not possible
Programs en-us
21
Program Description Max. load
Quick 30 Wash items made from cotton or synthetic fabrics.
Short program for small items of lightly soiled laundry.
Program setting:
¡ Max. temperature: Hot
¡ Max. spin speed: High
medium
Perm P Light Soil Wash items made from cotton or synthetic fabrics.
Short program for small items of lightly soiled laundry.
Program setting:
¡ Max. temperature: Hot
¡ Max. spin speed: High
medium
1
Speed Perfect activated
2
Washing not possible
en-us Accessories
22
Accessories
10 Accessories
Accessories
Only use original accessories. These are designed
especially for your appliance.
Tip:Some accessories are available in other colors.
Contact customer service. →
Page34
Use Order number
Water outlet hose extension Extend the water outlet hose (2.20m/86.6in). 11057910
Fixing brackets Improves the stability of the appliance. WMZ2200
Liquid detergent insert Measure liquid detergent. 00605740
Platform Install the appliance at a raised height so that it can be easily
loaded and unloaded.
WMZPW20W
Washing machine cleaners Cleaning product for maintaining the appliance interior. 00311928
Power adapter Connect the appliance to a NEMA 14-30 (4-pin) outlet. WTZPA20UC
Power adapter Connect the appliance to a NEMA 10-30 (3-pin) outlet. WTZPA30US
Laundry
11 Laundry
Laundry
11.1 Preparing the laundry
NOTICE:
Objects remaining in the laundry may damage the laundry
and the drum.
▶ Remove all items from any pockets in your laundry
before using the appliance.
Note
The appliance and fabrics are protected when you prepare
your laundry.
¡ Brush off sand and soil
¡ Sort the laundry according to color and fabrics and
observe the care labels
¡ Close all zippers, hook and loop fasteners, hooks and
eyes
¡ Tie cloth belts, cloth straps and cords together
¡ Remove curtain fittings and lead strips
¡ Wash small or particularly delicate items in a mesh
washing bag
¡ Wash large and small items of laundry together
¡ Wash laundry with fresh stains immediately
¡ Pretreat laundry with dried stains and wash several
times
¡ Load the laundry unfolded into the drum
¡ Before loading the drum, any laundry that has been pre-
treated with chlorine bleach should be rinsed several
times
Detergents and care products
12 Detergents and care products
Detergents and care products
You can protect your appliance and your laundry by
selecting and using the correct detergents and care
products.
The manufacturer's instructions for use and dosage can
be found on the packaging.
Notes
¡ when using liquid detergents, only use liquid detergents
that are self-flowing
¡ Do not mix different liquid detergents
¡ Do not mix detergent and fabric softener
¡ Do not use products that have expired or are highly
congealed
¡ do not use products containing solvents, caustic agents
or volatile substances
¡ Do not use chlorine bleach
¡ Do not use dyes regularly as fixing salt can damage
stainless steel
¡ Do not use color-bleaching agents in the appliance
Basic Operation
13 Basic Operation
Basic Operation
13.1 Switching on the appliance
Requirement:The appliance has been correctly installed
and connected. →
Page7
▶ Turn the program selector to a program.
13.2 Setting a program
1. Turn the program selector and set the required
program.
→
"Programs", Page19
2. If required, adjust the program settings.
→
"Buttons", Page18
The program settings are not saved permanently for the
program.
Basic Operation en-us
23
13.3 Opening the door
1. Grip under the door handle and pull on the door.
2. Open the door.
13.4 Loading laundry
Note:To prevent creasing, note the maximum load for the
programs.
→
"Programs", Page19
Requirements
¡ The laundry is prepared and sorted.
→
"Laundry", Page22
¡ The drum is empty.
1.
Open the door. →
Page23
2. Place the laundry in the drum.
3. Close the door.
Ensure that there is no laundry trapped in the door.
13.5 Inserting the measuring aid
1. Pull out the detergent drawer.
2. Press down on the insert and remove the detergent
drawer.
3. Insert the measuring aid.
13.6 Using the measuring aid
To more easily measure the liquid detergent, you can use
a measuring aid in the detergent drawer.
Note:Do not use a measuring aid for viscous detergents,
for washing powder, or when the prewash or program end
time is activated.
Requirements
¡ The detergent drawer →
Page14
has been pulled out.
¡ The measuring aid is inserted. →
Page23
en-us Control panel lock
24
1. Slide the measuring aid forwards.
2. Fold the measuring aid down and click it into place.
13.7 Adding detergent and care product
Note:Observe the information about detergents and care
products →
Page22
.
1. Pull out the detergent drawer.
2.
If required, use the dosing aid. →
Page23
3. Pour in the detergent.
→
"Detergent drawer", Page14
4. If required, add the care product.
5. Push in the detergent drawer.
13.8 Starting the program
Requirement:A program has been set. →
Page22
▶ Press Start Pause.
a The display shows the program duration or the program
end time.
a After the program has ended, the display shows: End.
13.9 Soaking laundry
Note:No additional detergent is required for soaking. The
appliance uses the filled detergent for soaking and
washing.
Requirements
¡ The laundry is placed in the appliance. →
Page23
¡ A program has started. →
Page24
1. Press Start Pause approx. 10minutes after the
program start.
The program pauses and the laundry can soak.
2. Press Start Pause after the required soaking time.
13.10 Adding laundry
After the program starts, you can remove or add laundry
depending on the program status.
1. Press Start Pause.
The appliance pauses.
Note:If you want to add laundry, follow the instructions
on the display.
→
"Display", Page16
2.
Open the door. →
Page23
3. Add or remove laundry.
4. Close the door.
5. Press Start Pause.
13.11 Terminating the program
1. Press Start Pause.
2.
Open the door. →
Page23
The appliance door remains locked for safety reasons if
the temperature and water levels are high.
– If the temperature is high, start the Rinse program.
– If the water level is high, start the Spin program or
select a suitable program for draining.
→
"Programs", Page19
3.
Remove the laundry. →
Page24
13.12 Removing the laundry
1.
Open the door. →
Page23
2. Remove the laundry from the drum.
13.13 Switching off the appliance
1. Turn the program selector to Off.
2. Turn off the tap.
3.
Cleaning the rubber gasket. →
Page29
Note:Leave the appliance door and the detergent drawer
open to dry.
Control panel lock
14 Control panel lock
Control panel lock
Secure your appliance against being operated
unintentionally using the controls.
14.1 Activating the control panel lock
▶ Press on both 3Sec.buttons for approx. three
seconds.
Basic settings en-us
25
a The display shows .
a The control elements are locked.
a The control panel lock remains active even after the
appliance has been switched off and in the event of a
power failure.
14.2 Deactivating the control panel lock
Requirement:To deactivate the control panel lock, the
appliance must be switched on.
▶ Press on both 3Sec.buttons for approx. three
seconds.
a goes out on the display.
Basic settings
15 Basic settings
Basic settings
You can configure the basic settings for your appliance to
meet your needs.
15.1 Overview of the basic settings
1
2
3
4
5
Program selector with program positions
2
Set the volume of the signal tone that is emitted
when the program ends:
0 (off) to 4 (very loud)
3
Set the volume of the signal tone that is emitted
when the buttons are selected:
0 (off) to 4 (very loud)
4
No basic setting.
5
Display the number of finished programs.
15.2 Changing the basic settings
1.
Set the program selector to position 1. →
Page25
2. Press Start Pauseand, at the same time, turn the
program selector to position2.
a The display shows the current value.
3. Use the program selector to select the required basic
setting. →
Page25
4. Press Finish in to change the value.
5. To save the changes, switch off the appliance.
Cleaning and maintenance
16 Cleaning and maintenance
Cleaning and maintenance
To keep your appliance working efficiently for a long time,
it is important to clean and maintain it carefully.
16.1 Cleaning the drum
Clean the drum if you have carried out 20 washing cycles
at a temperature of Hot or lower, or if you have not used
the appliance for a prolonged period, but at least once a
year.
CAUTION
Permanently washing at low temperatures and a lack of
ventilation for the appliance may damage the drum and
cause injury.
▶ Regularly run a program for cleaning the drum or wash
at temperatures of Extra Hot.
▶ Leave the appliance to dry after every operation with
the door open, and leave the detergent drawer to dry.
▶ Run the Drum Clean program without laundry but with
washing powder that contains oxygen bleach or a
cleaning agent for caring for the inside of the appliance.
16.2 Cleaning the detergent drawer
1. Pull out the detergent drawer.
2. Press down on the insert and remove the detergent
drawer.
en-us Cleaning and maintenance
26
3. Pull out the insert upwards.
4. Clean the detergent drawer and insert with water and a
brush, and then dry them.
5. Fit the insert and click it into place.
6. Clean the opening for the detergent drawer.
7. Push in the detergent drawer.
16.3 Cleaning the drain pump
Clean the drain pump regularly, at least once a year, as
well as in the event of faults, e.g. blockages or rattling
noises.
Emptying the drain pump
1. Turn off the faucet.
2.
Switch off the appliance. →
Page24
3. Disconnect the appliance's mains plug from the power
supply.
4. Open and remove the service flap.
5. Loosen the screws and remove the protective film.
Cleaning and maintenance en-us
27
6. Slide a suitable receptacle under the opening for
draining the detergent solution.
7. Take the drain hose out of the holder.
8.
CAUTION When you wash at high temperatures,
the detergent solution becomes hot.
▶ Do not touch the hot detergent solution.
To allow the detergent solution to flow out into the
container, remove the sealing cap.
9. Once emptied, press firmly on the locking cap.
en-us Cleaning and maintenance
28
10.Clip the drain hose into the holder.
Cleaning the drain pump
Requirement:The drain pump is empty. →
Page26
1. Since water may remain in the drain pump, unscrew the
pump cap carefully.
‒ The filter insert in the pump housing may become
stuck due to coarse particles of dirt. Loosen the dirt
and remove the filter insert.
The pump cap is comprised of two parts which can be
taken apart for cleaning.
2. Clean the interior, the thread on the pump cap and the
pump housing.
3. Ensure that the impeller in the drain pump can rotate.
4. Insert the pump cap.
‒ Ensure that the parts of the pump cap are correctly
assembled.
5. Screw the pump cap as far as it will go.
The handle on the pump cap must be in a vertical
position.
6. Fit the protective film and secure with the screws.
Cleaning and maintenance en-us
29
7. Insert and close the service flap.
Before the next wash
To prevent unused detergent from flowing straight into the
outlet in the next wash, run a suitable program for draining
after you have emptied the drain pump.
1. Turn the faucet on.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1 US quart (1liter) of water into compartment II.
5. Select a suitable program for draining.
→
"Programs", Page19
16.4 Cleaning the rubber gasket
Clean the rubber gasket regularly.
1.
Open the door. →
Page23
2. Remove any foreign objects and fluff from the rubber
gasket.
3. Clean the outside and the inside of the rubber gasket
with a damp cloth and wipe dry.
en-us Troubleshooting
30
Troubleshooting
17 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance
yourself. Please read the information on eliminating issues
before contacting Customer Service. This may avoid
unnecessary repair costs.
WARNING
Improper repairs are dangerous.
▶ Never make any technical modifications to the
appliance or its features.
▶ Do not tamper with controls.
▶ Repairs to the appliance should only be performed by
authorized service providers.
▶ Only original spare parts may be used to repair the
appliance.
▶ If the power cord of this appliance becomes damaged, it
must be replaced by the manufacturer, the
manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Issue Cause and troubleshooting
The display goes out and Start
Pause flashes.
Energy-saving mode is active.
▶ Press Start Pause.
E:36 -10 / E:30 -80 / E:18
The detergent solution is not being
pumped out.
The water outlet hose is connected too high, is kinked or trapped, or has been
extended impermissibly.
▶
Check the installation of the water outlet hose. →
Page11
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
The drain pump is blocked or the pump cover is not installed correctly.
▶
Check that the pump cover is installed correctly. →
Page26
▶
Clean the drain pump. →
Page26
Detergent dosage is too high.
▶ Reduce the amount of detergent for the next washing cycle with the same load.
E:60 -2B / E:32 / H:32 The appliance has interrupted the spin cycle because the laundry is unevenly
distributed.
▶ Redistribute the laundry in the drum.
E:30 -10 / E:92 -01 / Faucet is turned off.
▶ Turn on the faucet.
The water inlet hose is kinked or jammed.
▶
Check the installation of the water inlet hose. →
Page11
The filters in the water inlet are blocked.
▶ Clean the filters in the water inflow.
The water pressure is low.
▶ Check whether the faucet has sufficient water pressure.
The water level measuring system is defective.
With this fault message, the appliance starts a draining process.
1. Wait approx. 5 minutes until the draining process ends.
2. Restart the appliance.
If required, start the draining process again.
3.
If the fault persists, call customer service. →
Page34
E:30 -20 Critical malfunction.
▶ Turn off the faucet.
With this fault message, the appliance starts a draining process.
1. Wait approx. 5 minutes until the draining process ends.
2. Restart the appliance.
If required, start the draining process again.
3.
If the fault persists, call customer service. →
Page34
Detergent dosage is too high.
▶ Reduce the amount of detergent for the next washing cycle with the same load.
Troubleshooting en-us
31
Issue Cause and troubleshooting
E:30 -20 Additional water has been added.
▶ Do not add any extra water to the appliance while it is operating.
All other fault codes. Operational fault
1. Restart the appliance.
2. If the fault occurs again, disconnect the appliance from the power supply for at
least 30 seconds.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3.
If the fault persists, call customer service. →
Page34
Please specify the exact error message when calling. If possible, document the
fault with photos and videos.
or heavy foam build-up. Detergent dosage is too high.
▶ Mix one tablespoon of fabric softener with 2.1cups (0.5l) of water and pour the
mixture into compartment II (not for outdoor clothing, sportswear, or items stuffed
with down).
▶ Reduce the amount of detergent for the next washing cycle with the same load.
flashes. The door is not completely closed.
1. Ensure that there is no laundry trapped in the door.
2. Close the door.
The program does not start. The control panel lock is activated.
▶
Deactivate the control panel lock. →
Page25
Finish in is activated.
▶
Check whether Finish in is activated. →
Page18
The program is paused or has
been interrupted, but the door will
not open.
Temperature is too high.
▶ Start the Rinse program or wait until the temperature has dropped.
Water level is too high.
▶
Start the Spin program or a suitable draining program. →
Page19
The door cannot be opened due to
a power outage.
The door is locked.
▶
Open the door using the emergency release. →
Page32
Drum jerks after the program
starts.
Not a fault. An internal motor test is started.
No action required.
There is no water visible in the
drum.
Not a fault. Water is below the visible area.
No action required.
Drum starts rotating briefly several
times.
Not a fault. The appliance eliminates an imbalance by repeatedly redistributing the
laundry.
No action required.
The appliance is vibrating,
'wandering', and making loud
noises during the spin cycle.
Appliance is not correctly aligned.
▶
Align the appliance. →
Page12
The appliance feet are not fixed.
▶
Secure the appliance's feet. →
Page12
Transit bolts have not been removed.
▶ Remove the transit bolts.
High spin speed not reached. The appliance is using a reduced spin speed to eliminate an imbalance.
No action required.
The program duration changes
during the wash cycle.
Not a fault. The program sequence is optimized electronically, another rinse cycle is
switched on due to heavy foam build-up, or an imbalance is eliminated.
No action required.
Whooshing, hissing, or sucking
noises.
Not a fault. Water is pumped in or detergent solution is pumped out.
No action required.
en-us Troubleshooting
32
Issue Cause and troubleshooting
Banging noises, rattling in the
drain pump.
A foreign object is in the drain pump.
▶
Clean the drain pump. →
Page26
There are detergent residues on
the laundry.
Detergents may contain water-insoluble substances that deposit on the laundry.
▶ Start the Rinse program or brush out the laundry after drying.
The laundry is too wet after the
spinning cycle.
A low spin speed is selected.
▶ Start the Spinprogram.
▶ The next time you run a wash cycle, set a higher spin speed.
The appliance is using a reduced spin speed to eliminate an imbalance.
1. Redistribute the laundry in the drum.
2. Start the Spinprogram.
Creasing. The selected program is unsuitable for the type of fabric.
▶
Set a suitable program. →
Page19
A high spin speed is selected.
▶ The next time you run a wash cycle, set a lower spin speed.
The load is unsuitable.
▶
Observe the program's maximum load capacity. →
Page19
▶
Prepare the laundry. →
Page22
Water is leaking out at the water
inlet hose.
The water inlet hose is not correctly connected or is damaged.
▶
Check the installation of the water inlet hose. →
Page7
Replace the water inlet hose if it is damaged.
Water is leaking out at the water
outlet hose.
The water outlet hose is not connected correctly or is damaged.
▶
Check the installation of the water outlet hose. →
Page7
Replace the water outlet hose if it is damaged.
Water is leaking from below the
door.
Dirt on the door or seal causes leaks.
▶ Clean the door and the seal.
Detergent or fabric softener drips
off the seal and collects on the
door or in the seal fold.
There is too much detergent or fabric softener in the detergent drawer.
▶
When dosing, observe the marking in the detergent drawer. →
Page24
Residual water is present in the
compartment .
Insert in compartment is blocked.
▶
Clean the detergent drawer. →
Page25
Fabric softener remains in the
detergent drawer.
The use of fabric softener is not supported for the selected program.
▶ Check whether the use of fabric softener is supported for the selected program.
→
Page19
Odors have formed in the
appliance.
Humidity and detergent residue may promote the formation of bacteria.
▶
Clean the drum. →
Page25
▶ If you are not using the appliance, leave the door and detergent drawer open so
that residual water can evaporate.
17.1 Emergency release
Releasing the door
Requirement:The drain pump is empty. →
Page26
Transportation, storage and disposal en-us
33
1.
NOTICE:
Escaping water may cause material damage.
▶ Do not open the door if you can see water through
the glass.
Pull the emergency release downwards with a tool and
release.
a The door lock is released.
2. Insert the service flap and lock it into place.
3. Close the service flap.
17.2 Restart the appliance.
1. Restart the appliance.
2. If the fault occurs again, disconnect the appliance from
the power supply for at least 30 seconds.
Unplug the power plug or switch off the circuit breaker
in the fuse box.
3.
If the fault persists, call customer service. →
Page34
Please specify the exact error message when calling. If
possible, document the fault with photos and videos.
Transportation, storage and disposal
18 Transportation, storage and
disposal
Transportation, storage and disposal
18.1 Removing the appliance
1. Turn off the faucet.
2. Empty the water inlet hose.
3.
Switch off the appliance. →
Page24
4. Unplug the appliance's mains plug.
5. Drain the water.
→
"Cleaning the drain pump", Page26
6. Detach the hoses.
18.2 Inserting the transit bolts
Secure the appliance before transportation using transit
bolts in order to prevent transport damage.
1. Use a screwdriver to remove the cover caps
1
.
Retain the cover cap.
2. Insert the 4 transit bolts.
18.3 Using the appliance again
▶ For further information, see
→
"Installation and connection", Page7
and
→
"Starting an empty washing cycle", Page12
.
1
The number of cover caps varies depending on the model.
en-us Customer Service
34
18.4 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
WARNING
Children can lock themselves in the appliance, thereby
putting their lives at risk.
▶ Do not install the appliance behind a door as this may
obstruct the appliance door or prevent it from opening.
▶ With redundant appliances, pull out the mains plug of
the power cord, cut through the power cord and remove
the appliance door.
1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Remove the appliance door.
4. Dispose of the appliance in an environmentally
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
Customer Service
19 Customer Service
Customer Service
With any warranty repair, we will make sure your
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
19.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡ on the inside of the door.
¡ on the inside of the service flap.
¡ on the backside of the appliance.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
Technical specifications
20 Technical specifications
Technical specifications
Weight 157.4lbs (71.4kg)
Drum volume 2.2ft³
Mains voltage 208-240V, 60Hz
Minimum installation
protection
10,5A
Power rating 2300W
Water pressure ¡ Minimum: 14.5psi
(100kPa)
¡ Maximum: 145psi
(1000kPa)
Ambient temperature ¡ Minimum: 41°F (5°C)
¡ Maximum: 95°F (35°C)
Relative humidity <95%
Length of the water inlet
hose
47″ (119.4cm)
Length of the water drain
hose
57″ (144.8cm)
Length of the power cord 64 ⁷/₈″ (165cm)
Appliance dimensions
A
B
C
D
A
Appliance depth: 25″ (59.0cm)
Appliance depth with door closed: 23 ¹/₄″ (63.2cm)
B
Appliance width: 23 ¹/₂″ (59.8cm)
C
Appliance height
1
: 33 ¹/₃″ (84.8cm)
D
Appliance depth with door open: 42″ (106.3cm)
1
When aligning the appliance, the appliance height may
increase by up to ¹/₂″ (1.2cm).
Register your appliance to
enjoy customized benefits.
Thank you for being a Bosch customer!
Simply create a MyBosch account, then register your appliance.
You'll find a variety of customized information in MyBosch such as:
• Discounts for filters, cleaners, accessories & parts
• Easy access to manuals & appliance specifications
• Easy access to part lists
• Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)
Register here:
www.bosch-home.com/us/owner-support/mybosch
Looking for help?
You'll find it here.
No matter what, no matter when: Bosch is here to support you.
We’re here to assist with usage instructions, cleaning tips,
accessories & parts, troubleshooting, and repairs.
Find online resources such as FAQs, how-to-videos, manuals,
warranties and authorized Bosch servicers at:
www.bosch-home.com/us/owner-support/get-support
Contact us:
Please have your Model Number (E-Nr) ready when contacting us.
1-800-944-2904
www.bosch-home.com/us/owner-support/contact-us
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2024 BSH Home Appliances Corporation
*9001914040*
9001914040 (050127)
en-us
