FOOD WARMING MAT
INSTRUCTION MANUAL
220-
240V
350W WHFWM01K
CONTENTS
Figures and illustrations in this User Manual are provided for
CONTENTS
Safety Instructions
Important Safety Instructions...............................................1-2
Electrical Requirements.............................................................3
Setup and Use
Installation Guide..........................................................................3
Parts and Features.......................................................................4
Operation.........................................................................................5
Customer Service.............................................................7
Warranty...............................................................................8-9
Cleaning & Care.................................................................6
IMPORTANT SAFETY INSTRUCTIONS
WARNING
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
DANGER - Immediate hazards
which WILL result in severe
personal injury or death.
DANGER WARNING CAUTION
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death.
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury.
1. Read all instructions carefully before using your new appliance.
2. Always turn the power off at the power outlet before you insert or remove the
power plug. Remove by grasping the plug - do not pull on the cord.
3.
DANGER: Do not operate appliance if:
i) the cord or plug is split, melted or damaged.
ii) the appliance has malfunctioned.
iii) the appliance has been damaged in any manner.
If any of the above incidents occur, return your appliance to the nearest authorised
service center for examination, repair or adjustment.
4.
DANGER: Do not under any circumstances immerse the appliance, power
cord or mains plug in water or any other liquid.
5.
WARNING: Do not touch the mat whilst in operation or shortly after.
6.
WARNING: If the mains supply cord is damaged, it must be replaced by the
manufacturer, its service agent or a similarly person in order to avoid a
hazard.
7.
WARNING: Incorrect operation and improper use may damage the appliance or
parts thereof, and cause severe personal injury.
8.
9.
10.
WARNING: The appliance will become very hot during and after operation.
Do not touch.
11.
12.
WARNING: Combustible materials such as paper, curtains, cloths, towels etc.
should not be placed near the appliance whilst in operation.
13.
WARNING: Do not place the appliance against a wall or against another
appliance. Leave at least 10cm free space from the back, sides and above the
appliance.
14.
15.
WARNING: Immediately unplug the appliance if you see any smoke coming
from the unit.
16.
CAUTION: Close supervision is necessary when this appliance is used by or
near children.
CAUTION: Keep the appliance and its cord out of reach of children under the age
of 8 years old.
DANGER:
and free of any debris.
DANGER: Do not place the food warming mat on any surface which may become
damaged under this heating mat.
WARNING: Do not
during operation.
© 2024 RVM Australia Pty Ltd. All Rights Reserved
1
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
17.
18.
CAUTION: Wait for the appliance to cool before moving and storing away.
Carry only by the sides.
19.
20.
21.
Any appliance that has been dropped or damaged should not be used until
examined by an authorised service center.
Do not permit the mains supply cord or plug to touch hot objects or allow the
power cord to lay across the appliance.
This appliance is deemed for use indoors only.
Do not use harsh or abrasive cleaning agents. The outside surface may be
wiped clean with a soft, damp cloth and dried thoroughly.
22.
Your appliance should not be unattended while in use.
Always use this appliance with a power outlet of the voltage (A.C. only) marked
on the back of the appliance.
Do not use the appliance for any purpose other than its intended use.
24.
25.
Do not allow the power cord of this appliance to hang over the edge of a table or
bench top.
Keep liquids away from the appliance.
26.
27.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or metal capabilities or lack of experience and knowledge
unless they have been given supervision or instruction concerning use of the
appliance in a safe way by the person responsible for their safety, and understand
the hazards involved.
This appliance is intended to be used in household and similar applications such
as: in residential homes; in hotels, motels and other residential type environments.
23.
Children should not play with the appliance.
28.
Do not use any other cables than the one provided with the unit.
29.
CAUTION: Do not rinse this appliance under water or allow it to come in contact
with sharp objects.
30.
31.
2
ELECTRICAL REQUIREMENTS
POWER SUPPLY CORD
1. Do not attempt to modify the power cord or plug in any way.
2. A short power supply cord is provided to reduce the risk of becoming entangled
in or tripping.
3. If the power supply cord is too short, do not use an extension cord. Have a
ceman install an outlet near where the appliance is
NOTE: Neither Westinghouse nor the retailer can accept any liability for damage
to the product or personal injury resulting due to failure to observe the electrical
connection procedures.
INSTALLATION GUIDE
1. Carefully unpack your appliance.
2. Carefully remove packaging around the appliance and power cord. Do not remove
warning labels.
3.
.
DANGER: Do not under any circumstances immerse the appliance, it’s mains cord or
mains plug in water or any other liquid.
NOTE: Westinghouse recommends the use of a resiual current device (RCD) with
a tripping current that does not exceed 30mA in the electrical circuit supplying
power to this appliance.
to be used.
4. Clean the silicone mat, following the ‘Cleaning & Care’ steps.
© 2024 RVM Australia Pty Ltd. All Rights Reserved
3
PARTS AND FEATURES
Temper atur e
Selection
Timer
Power
h
i
g
h
m
i
d
l
o
w
1
2
3
4
5
6
1. Power Cable Socket
2.
3.
4.
5.
6.
Silicone Heating Mat
Timer Display
Heating Level Display
Control Panel
Mat Feet
*Carry Bag Included*
4
WARNING: Do not
DANGER: Do not place the food warming mat on any surface which may become
damaged under this heating mat.
CAUTION: Do not rinse this appliance under water or allow it to come in contact
with sharp objects.
during operation.
Temperature
Selection
Timer
Power
Timer Key
Heating Level Key
Power Key
OPERATION
1. !"
2. "
insert the power cable plug into the power outlet and switch the power
outlet on only after the plug has been inserted.
3. Press the Power Key to turn the Heating Level and Timer Displays on.
Select the desired heating level and timer settings using the Timer and
Heating Keys to cycle between the options. Once the desired settings are
selected, the unit will begin operation after 3 seconds of control inactivity.
4. To cease operation before the timer is complete, press the Power Key.
© 2024 RVM Australia Pty Ltd. All Rights Reserved 5
1.
Do not under any circumstances immerse the power cord or food
2. Do not use harsh or abrasive cleaning agents. The silicone surface may be
wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild
dishwashing detergent may be applied to the cloth but not directly applied to
the surface.
3. Ensure the food warming mat has cooled completely before cleaning and
storing.
CARE
CLEANING & CARE
CLEANING
DANGER:
warming mat in water or any other liquid.
1. If the ends of the unit begin to bend upward, roll the unit up in the opposite
direction and leave rolled up for 5 minutes before unrolling.
2. Ensure heavy items are not placed on top of the unit whilst rolled up and in
storage.
6
CUSTOMER SERVICE
BEFORE CALLING FOR SERVICE
If the appliance fails to operate:
1. Check to make sure the appliance is plugged in correctly and securely. If it is
not, remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE APPLIANCE YOURSELF.
CUSTOMER SERVICE
In the event you believe your appliance to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
Mon-Fri 8:00am – 4:00pm AWST
Food Warming Mat
does not turn on.
TROUBLE
Food Warming Mat
power cable is not
plugged in.
POSSIBLE CAUSE
Check that Food Warming
Mat power cable is plugged
into the power cable socket
correctly.
Food Warming Mat
bends upward.
Food Warming Mat
has been in storage
for a long time.
Tightly roll the Food
Warming Mat in the
opposite direction and
leave for 5 minutes
before unrolling.
POSSIBLE REMEDY
© 2024 RVM Australia Pty Ltd. All Rights Reserved 7
LIMITED WARRANTY
Consumer Law. The to the Consumer under this Warranty are in addition
to the rights and remedies of the buyer under any Consumer Guarantees. The
Australian Consumer Law requires that we c
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
2. Subject to Clause 1, the Seller warrants that Westinghouse branded products will
be free of manufacturing defects and will perform to the Seller’s
subject to the following clauses.
3. The of this Warranty extends only to the owner of the property in which
the Products manufactured or supplied by the Seller are installed and used by the
owner for the duration of the Warranty Period.
4. The Warranty commences on the date of the purchase of the product and
continues for the of the Owner for the Warranty Period. If within the
Warranty Period a manufacturing defect is discovered in the Product, or the
Product fails to perform to the Seller’s as a result of some defect in
material or workmanship in the Product, then the Seller will at its own discr
a.) Repair or replace the Product at the cost of the Seller, including but not
limited to labour and travel costs. Goods repaired or replaced under this
Warranty will be warranted for the remaining period of the Warranty.
b.) Refund the purchase price paid by the consumer.
5. The Warranty does not apply to Product tha
a.) Has failed due to excessive wear and tear beyond what is conside
red to be
reasonable.
b.) Has been misused or neglected.
c.) Has been damaged accidentally or by acts of God including re and
d.) Has been used or operated contrary to operating or maintenance instructions.
e.) Has been damaged by the Consumer or a third party authorised to act for the
consumer in transit from the Sellers store to the Consumer.
6. In order to make a claim under the Warranty, the Owner must, where possible
return the goods to the Seller’s store at the Owner’s cost. Proof of purchase must
be supplied in all cases.
7. The seller will examine any returned Products and if the Seller determines that
there is an apparent defect through no fault of the Owner
a.) Make note of the Owner’s contact details including the Owner’s telephone
number which the owner can be contacted during business hours, postal
address and e-mail address.
8
b.) Make note of the defects reported by the Owner.
c.) Take back the defective goods from the owner and determine within a
reasonable time through dialogue with Westinghouse whether the goods
are defective.
d.) Advise the owner within a reasonable time frame whether it accepts or
rejects the Product claim.
e.) If the Seller accepts the return of the Product, the Seller must arrange to have
i) The Product repaired or,
ii) Replace the damaged or faulty Product or,
iii) Refund the purchase price.
8. The Seller will not accept any returned Product which has not been returned
strictly in accordance with this Warranty.
9. For the purpose of this Warr
a.) Australian Consumer Law means the law as set out in Schedule 2 of the
Competition and Consumer Act 2010 (Cth).
b.) Consumer means the Purchaser of goods from the seller.
c.) Consumer means a Consumer as that term is set out in section 3 of the
Australian Consumer Law.
d.) Consumer Guarantees means the guarantees under the Australian Consumer
Law.
e.)
Implied terms means any guarantees, conditions, warranties or other terms
implied by any Australian Commonwealth, State or Territory laws, (excluding
the Australian Consumer Law) or the law of any other jurisdiction.
f.) Owner has the meaning set out in clause 3.
g.) Warranty means this warranty.
h.) Product means the Product/s bought by the Owner from the Seller that fall
under this warranty.
i.) Warr
i) In relation to Cast Iron Cookwar 3 Year Limited Warranty.
ii) In relation to Non-Stick Cookwar 3 Year Limited Warranty
iii) In relation to Cooking Ut 3 Year Limited Warranty
iv) In relation to Knives/Knif 3 Year Limited Warranty
v) In relation to Stainless Steel Cookwar 10 Year Limited Warranty
vi) In relation to Chopping boar 1 Year Limited Warranty
vii) In relation to Small Applianc 1 Year Limited Warranty
vii) In relation t
1 Year Limited Warranty
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12
CUSTOMER SERVICE - 1300 883 109
IMPORTED AND DISTRIBUTED BY RVM AUSTRALIA PTY LTD.
13 Merino Entrance, Cockburn Central, WA 6164
MADE IN CHINA
© 2024 RVM AUSTRALIA PTY LTD. ALL RIGHTS RESERVED.
and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license by RVM AUSTRALIA PTY LTD. ALL RIGHTS RESERVED.
