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19
After-sales Service
Midea Smart Vacuum Cleaner provides users with the most perfect
after-sales service. In the case of normal use of the product, you are
entitled to free return and replacement service for the machine within
one year from the date of purchase. The service must meet the
following conditions:
1. This product is only for household use. Please operate according to the
instructions strictly. We are not responsible any failure caused by violation to the
instructions and household purpose.
2. Consumables (side brushes, adapter, filters, batteries, cleaning brush, mop cloth,
etc.) are not covered by one-year free service. To purchase consumables, please
contact Midea After-sales Service: Email: [email protected]
3. Any failure caused by violation to the instructions or disassembly by unqualified
personnel is not covered by the warranty.
4. For maintenance beyond the warranty and purchase of spare parts, please
contact Midea After-sales Service: [email protected]
5. When contacting After-sales Service, please fill in the warranty information, take
a photo and attach to the email so that you can get a reply as soon as possible.
If the product fails to meet your expectations, please contact Midea After-sales
Service:
Email: [email protected]
Jiangsu Midea Cleaning Appliances Co., Ltd.
No. 39, Caohu Avenue, Xiangcheng Economic Development Zone, Suzhou,
Jiangsu, China, 215131