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Troubleshooting
English42
Problem Action
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps. Flush
water lines.
• Disconnect the hoses and clean the screens. The hose filter screens
may be clogged.
• While the washing machine fills, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of the automatic
temperature control feature as the washing machine determines the
water temperature.
The lid is locked or will not
open. (This only applies to
the models with the lid-
locking feature.)
• The lid is locked and will not open while the washing machine is
operating. To open the lid, press Start/Pause to pause the operation
first. (If the Child Lock function is activated, you must deactivate the
Child Lock function before pressing Start/Pause.)
Does not drain and/or spin.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain
models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the lid, and press Start/Pause (or press and hold Start/Pause
for 3 seconds). For your safety, the washing machine will not spin
unless the lid is closed.
Load is wet at the end of the
cycle.
• Use the High or Extra High spin speed. (Applicable model only)
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
Untitled-11 42 2023-09-25 2:26:18
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