Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
2.0 Channel Soundbar
NS-HTSB22
2
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Contents
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting your sound source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the AC power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Positioning your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installing the remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Programming another remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Setting up your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Choosing your sound source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting to HDMI (Best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Connecting to digital optical (Better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Connecting to AUX (Good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Connecting to USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Connecting to Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Connecting the AC power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Positioning your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Mounting your soundbar on a wall (optional) . . . . . . . . . . . . . . . . . . . . . . .18
Using your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Listening to your soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Receiving a phone call while playing music . . . . . . . . . . . . . . . . . . . . . . . . .20
Cleaning your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
3
2.0 Channel Soundbar
www.insigniaproducts.com
Getting started
To help you get started quickly, here are the basic steps to setting up your
soundbar. For more detailed information, follow the page numbers listed below:
Connecting your sound source
Choose a sound source, such as a TV, DVD/Blu-ray player, or smartphone to
connect to your soundbar. The device you select provides the sound for your
soundbar. For more detail, see Choosing your sound source on page 12.
Connecting your soundbar
Connect your sound source to your soundbar. You may need to find or purchase
the correct cable, depending on the connection. For more detail, see Connecting
to HDMI (Best) on page 13.
Connecting the AC power cord
• Plug your AC power cord into your soundbar and an AC power outlet. For
more detail, see Connecting the AC power cord on page 17.
HDMI (ARC)
AUX IN USB OPTICAL
Digital
Optical jack
USB port
Power jack
Back of your soundbar
HDMI (ARC)
jack
AUX IN jack
Back of your soundbar
AC power cord
Power outlet
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Positioning your soundbar
You can either place your soundbar on a flat surface or mount it on the wall
(optional) under the TV. For more detail, see Mounting your soundbar on a wall
(optional) on page 18.
IMPORTANT SAFETY
INSTRUCTIONS
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs,
outlets, and the point where they exit from the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused
for long periods of time.
Wall mountedFlat surface
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14 Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as when the power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15 To reduce the risk of fire or electric shock, do not expose this device to rain,
moisture, dripping, or splashing, and no objects filled with liquids, such as
vases, shall be placed on it.
16 An apparatus with a three-prong, grounding-type plug is a Class I apparatus,
which needs to be grounded to prevent possible electric shock. Make sure
that you connect any Class I device to a grounding-type, three-prong outlet.
17 DO NOT overload wall outlets or extension cords beyond their rated capacity
as this can cause electric shock or fire.
18 The wall plug is the disconnecting device. The plug must remain readily
operable.
19 No naked flame sources, such as lighted candles, should be placed on the
apparatus.
20 The ventilation should not be impeded by covering the ventilation openings
with items, such as newspapers, tablecloths, curtains, and similar.
21 Batteries should not be exposed to excessive heat such as sunshine, fire, or the
like.
22 Keep new and used batteries away from children.
23 If the battery compartment does not close securely, stop using the product
and keep it away from children.
24 If you think batteries might have been swallowed or placed inside any part of
the body, seek immediate medical attention.
WARNING: Danger of explosion if the remote control batteries are incorrectly
replaced. Replace only with the same or equivalent type.
The lightning flash with arrowhead symbol within an
equilateral triangle is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electrical shock to persons.
The exclamation point, within an equilateral triangle, is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the product.
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Placement
• Your soundbar cabinet is made out of plastic and is therefore sensitive to
extreme temperatures and humidity. Do not put it in locations subject to
direct sunlight or in humid places, such as near an air conditioner, humidifier,
bathroom, or kitchen.
• Do not put water or other liquids close to your soundbar. If liquid is spilled on
top of your soundbar, it may be damaged.
• Your soundbar should be placed on a sturdy, flat surface that is free from
vibration, or mounted on a wall. Do not put your soundbar on an uneven or
unstable surface, where it may fall and cause damage.
Package contents
Soundbar
Mounting template
3.5 mm audio cable
Digital optical cable
Mounting hardware
AAA batteries (2)
Quick Setup Guide
Remote control
AC power cord
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Features
• Versatile options let you connect to a TV (with HDMI) and an additional audio
source (with optical digital audio, 3.5 mm AUX, USB, or Bluetooth)
• HDMI ARC and CEC technology let you control your soundbar with your TV
remote (HDMI cable not included. HDMI PCM Audio Mode only)
• Bluetooth device memory automatically pairs to your last connected device
• 3 sound modes (Standard, Theater, and News) provide an optimal audio
experience
• IR remote learning functionality means your soundbar can “learn” to respond
to another remote control (not all remotes are compatible), such as your TV
remote
• Remote control (batteries included) lets you wirelessly control your sound
• 6 ft (1.8 m) optical cable and 6 ft (1.8 m) 3.5 mm audio cable let you connect to
a variety of audio devices
• Wall mountable design (hardware included) helps save space
• USB support for MP3 and WAV playback
Front view
# ITEM DESCRIPTION
1
Speaker Left and right speakers
2
Status indicator Different color LEDs indicate the following:
•Red - Standby mode
• Blue - Bluetooth mode (blinks while pairing)
•Orange - AUX mode
• Green - Digital optical mode
• Purple - USB mode
•White - ARC mode
• Turquoise - Bass mode (blinking)
• Green/Blue/Red (blinking) - DSP (Digital Signal Processing)
mode
3
Remote control
sensor
Detects signals from the remote control. Do not block
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Side view
# ITEM DESCRIPTION
1
(power)
button
Press to turn on your soundbar. The source indicator lights.
Press again to return your soundbar to standby mode. The
status indicator turns red.
2
+ (volume up)
button
Press to increase the volume of your soundbar.
3
– (volume
down) button
Press to decrease the volume of your soundbar.
4
(sound
source)
button
Press to cycle through the available sound sources
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Back view
# ITEM DESCRIPTION
1 USB port
Connect a USB source device to play MP3/WAV files.
2 AUX IN jack
Connect a 3.5 mm audio cable to this jack.
3 HDMI (ARC) jack
Connect an HDMI cable (not included) to this jack on an
ARC-enabled sound system. Set the sound output from
the source to the PCM format.
4 OPTICAL jack
Connect a digital optical cable to this jack and the
OPTICAL OUT jack on a TV or audio source device. Set
the sound output from the source to the PCM format.
5 AC power cord
Connect the AC power cord to this jack to power the
soundbar.
HDMI (ARC)
AUX IN USB OPTICAL
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Remote control
#BUTTON DESCRIPTION
1 (power)
Press to turn on your soundbar. Press again to put your
soundbar into standby mode.
2 +/–
Press to increase or decrease your soundbar’s volume.
3 SOURCE Press repeatedly to cycle through the available sound sources.
4 (mute)
Press to mute the sound from your soundbar. Press again to
restore the sound.
5
Bluetooth/USB
buttons
When a Bluetooth or USB source is selected, press to control
playback with the following buttons:
Previous / Play / Pause / Next
PAIR: Press and hold for three seconds to disconnect
Bluetooth.
6 BASS button
Press to turn on the bass frequency enhancement, then use +
and – buttons to adjust the bass volume level within 10
seconds. The status indicator on your soundbar blinks
turquoise when activated.
7
Sound mode
buttons
Press to select the sound mode. The status indicator on your
soundbar blinks three times in sequence green > blue > red.
STANDARD - general music or TV shows listening.
THEATER - optimize movie sound for a theater setting.
NEWS - optimize spoken voice or dialog for TV news and more.
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Using the remote control
Point the remote control directly at the IR sensor on the front of your soundbar.
You must be within approximately 50 ft. (15m) of your soundbar and within 30° on
either side.
Installing the remote control batteries
1 Remove the battery compartment cover from the back of the remote control.
2 Insert two AAA batteries into the battery compartment, making sure that the
polarity on the batteries matches the + and - symbols inside the battery
compartment.
3 Replace the battery compartment cover.
Programming another remote control
IR remote learning function (optional)
Your soundbar can learn 12 button codes from most remote controls, so you can
easily control the sound with both the soundbar remote and the TV remote. You
can also replace the soundbar remote with another remote.
Programming using the Manual Sequence Learning mode:
1 Point your soundbar’s remote control and the remote you want to program
within 4 inches (10 cm) of the remote control sensor on your soundbar.
2 Press and hold the soundbar’s button (on the right side button panel, not
on the remote) from standby for five seconds to turn on the Manual Sequence
Learning mode. The Status indicator blinks red rapidly and the soundbar starts
to learn.
3 Short press the button on your soundbar’s remote control that you want the
other remote control to learn. The Status indicator blinks blue once.
CAUTIONS:
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet surface.
• Do not place the remote control in direct sunlight or near sources of
excessive heat.
• If the remote control is not going to be used for a long time, remove the
batteries to avoid any damage that may be caused by leakage and corrosion.
Note: If the status indicator blinks orange, your soundbar can't learn the button
code. Try another button or another remote control.
IR sensor
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4 Short press the button on the other remote control you want to teach. The
Status indicator blinks green once. Repeat steps 3 and 4 to learn and match
more remote buttons you want. The soundbar has learned the code and
matched step 3 button function to this remote button.
Repeat steps 3 and 4 to have your other remote learn more functions. The
soundbar will exit learning mode after 20 seconds, or you can press and hold
the button on the soundbar for two seconds to stop learning mode.
Programming using the Preset Sequence Learning mode:
1 Point your soundbar’s remote control and the remote you want to program
within 4 inches (10 cm) of the remote control sensor on your soundbar.
2 Press and hold your soundbar’s button (on the right side button panel, not
on the remote) from standby for two seconds to turn on the Preset Sequence
Learning mode. The Status indicator blinks red slowly and your soundbar
starts to learn the buttons in the following sequence: VOL -, VOL+, MUTE,
BASS, POWER, THEATER, STANDARD, NEWS, SOURCE, PLAY / PAUSE, PREVIOUS,
NEXT
3 Short press the button on the remote you want to program. The status
indicator blinks blue once when your soundbar receives this button.
4 Short press the same button again. The status indicator blinks green once
when your sound bar receives the command from the remote you want to
program.
Repeat steps 3 and 4 to teach additional functions in the sequence to the remote
you want to program, or short press the button on the soundbar so the
learning function on current button will be skipped. The soundbar will auto exit
the learning mode if there is no operation for 20 seconds, or you can press and
hold the button on the soundbar for two seconds to exit the learning mode.
Deleting all learned remote codes:
• Press and hold the power button for 10 seconds to clear all learned codes. The
status Indicator blinks white two times when all the learned remote codes are
cleared.
Setting up your soundbar
Choosing your sound source
Look at your sound source device, such as a TV, DVD/Blu-ray player, or cable box,
to identify your audio OUT ports. Choose one connection option that fits your
sound source. You can connect several devices and switch the sound source as
required.
CAUTION: Turn off or unplug all devices while you are making connections.
AUDIO QUALITY JACK TYPE CABLE
BEST
HDMI cable (not included). See
Connecting to HDMI (Best) on page 13.
BETTER
Digital Optical cable (included). See
Connecting to digital optical (Better) on
page 13.
GOOD
3.5 mm audio cable (included). See
Connecting to AUX (Good) on page 14.
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You can also choose a USB thumb-drive or Bluetooth device as your sound source.
See Connecting to USB on page 15, or Connecting to Bluetooth on page 15.
Connecting to HDMI (Best)
1 Connect one end of an HDMI cable (not included) to the HDMI ARC jack on
your soundbar.
2 Plug the other end into the ARC jack on your source device.
3 Make sure that your TV’s output settings are correct:
a. Turn on your TV’s CEC and ARC audio control functions (typically found in
system or HDMI settings).
b. Change your TV’s audio output to the PCM format (typically found in audio
settings).
See the documentation that came with your TV or check its service support for
more information.
4 Press the button on your soundbar or the SOURCE button on the remote
control repeatedly until the source indicator turns white.
Connecting to digital optical (Better)
1 Remove the caps of the both ends of the optical cable.
2 Connect one end of the included digital optical cable to the OPTICAL jack on
your soundbar.
3 Connect the other end into the Digital Optical Output jack on your source
device.
4 Change the device’s audio output to the PCM format (typically found in audio
settings). See the documentation that came with your audio source device for
more information.
Note: HDMI ARC and CEC technology let you control your soundbar with your
TV remote.
Audio source (TV)
HDMI cable (not included)
Back of your soundbar
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5 Press the button on your soundbar or the SOURCE button on the remote
control repeatedly until the source indicator turns green.
Connecting to AUX (Good)
1 Connect one end of the included 3.5 mm audio cable into the AUX IN jack on
your soundbar, then connect the other end of the AUX cable to the
headphone or AUX Output jack on your audio source device.
2 Press the button on your soundbar or the SOURCE button on the remote
control repeatedly until the source indicator turns orange.
Important: Make sure that the device you connect and select as your sound
source is outputting sound to your soundbar. See your device's user manual for
more information.
Important: Make sure that the device you connect and select as your sound
source is outputting sound to your soundbar. See your device's user manual for
more information.
Digital optical cable (included)
Back of your soundbar
Audio source (TV, Blu-ray player,
or cable box)
3.5mm audio cable (included)
Back of your soundbar
Audio source with
3.5 mm jack
(smartphone,
tablet, TV, or iPad)
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Connecting to USB
1 Plug a USB thumb-drive (with MP3 or WAV files) into the USB port on the back
of your soundbar.
2 Plug in your soundbar, then turn it on.
3 Press the button on your soundbar or the SOURCE button on the remote
control repeatedly until the source indicator turns purple.
4 Control USB playback by pressing /PAIR, , and on the remote
control.
Connecting to Bluetooth
Before you can use your soundbar with a Bluetooth device, you need to pair your
device to your soundbar.
Pairing your devices
1 Turn on your soundbar.
2 Place your Bluetooth device within 30 ft. (10 m) of your soundbar.
3 Press the button on your soundbar or the SOURCE button on the remote
control repeatedly until the source indicator blinks blue.
4 Navigate to your device’s Bluetooth settings, turn on Bluetooth, then search
for available devices. See the documentation that came with your audio
source device for more information on pairing.
5 On your Bluetooth device, select NS-HTSB22 from the device list.
6 Repeat steps 1-4 if NS-HTSB22 is not displayed.
7 If a PIN code is requested, enter 0000.
8 When pairing is completed the LED lights solid blue.
Note: If playback does not begin immediately, press /PAIR on the remote
control.
Notes:
• Your soundbar must be on to make a Bluetooth connection.
• Place the Bluetooth device within 33 ft. (10 m) of your soundbar.
Note: If playback does not begin immediately, press /PAIR on the remote
control.
Back of your soundbar
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Disconnecting your devices
• Turn off the Bluetooth function on your device.
Reconnecting to a paired device
When your soundbar is not paired to a device, the LED indicator blinks.
Notes:
• Some devices, such as an iPhone, connect immediately after pairing so the
status indicator on your soundbar remains on. Other devices, such as
notebook computers, may ask you if you wish to connect. In this instance,
the status indicator continues to blink until a connection is established.
• When you turn on your soundbar, it automatically connects to the last
connected device if that device is in range. To connect to a different paired
device, turn off Bluetooth or unpair from the currently paired device and
manually connect to the other paired device.
• When a call is received while playing music through a phone, the music
stops automatically.
• When the call ends, depending on the setting of your phone, the current
track may resume playback.
Important: Make sure that the device you connect and select as your sound
source is outputting sound to your soundbar. See your device's user manual for
more information.
Your soundbar loses the Bluetooth
connection if you…
To reconnect...
Turn it off. Turn on your soundbar. Your soundbar searches
for the last connected Bluetooth device and
reconnects.
Move the Bluetooth device out of
range.
Move your Bluetooth device within 33 ft. (10 m)
of your soundbar.
Turn off your Bluetooth device. Turn on your Bluetooth device, then make sure
that Bluetooth is on.
Turn off Bluetooth on your Bluetooth
device.
Turn on Bluetooth on your Bluetooth device.
Connect your Bluetooth device to
another Bluetooth device.
Disconnect your Bluetooth device from the
other Bluetooth device, then set your device to
pairing mode. Select NS-HTSB22 on your
Bluetooth device.
Note: If a device does not automatically reconnect, you may need to reselect
NS-HTSB22 on your Bluetooth device.
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Connecting to a different device
1 On the Bluetooth device you are currently connected to, turn off the Bluetooth
function or unpair your soundbar in your Bluetooth device list. Your soundbar
can now be connected to another Bluetooth device.
2 Follow the section Connecting to Bluetooth on page 15 to connect a new
device.
Connecting the AC power cord
After you have connected your soundbar to an audio source, you need to connect
the AC cord and plug it in.
• Connect one end of the included, detachable AC power cord into the DC IN on
your soundbar, then plug the AC power cord into a power outlet or surge
protector.
Positioning your soundbar
• You can set your soundbar on a flat surface or mount it on a wall.
CAUTION: Make sure that the electrical outlet matches the input requirements
of 100-240 V, 50/60 Hz before connecting.
Note: Plug in the AC power cord only after all other connections have been
made.
WARNING: Incorrect installation can result in serious injury or damage to your
soundbar. If necessary, seek the assistance of a professional.
Note: If you are installing screws into drywall or concrete, use wall anchors
(provided) designed for that type of surface.
Back of your soundbar
AC power cord
Power outlet
Wall mountedFlat surface
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Mounting your soundbar on a wall (optional)
You need (not included with your soundbar):
Included with your soundbar:
1 Select a location close to your TV and directly in front of the viewing/listening
position. For best sound quality, choose a location where sound waves are not
blocked by furniture or other obstacles.
2 If you are mounting your soundbar to drywall, use the stud finder to find the
studs and mark the locations.
3 Drill two 15/64” holes into the wall 11.4" (29 cm) apart and make sure that they
are level.
4 If you are mounting on drywall without studs or on concrete, install wall
anchors (included) into the holes you drilled.
Note: Make all connections to your soundbar before mounting your soundbar
on a wall.
Level
Stud finder
(optional for wood stud
installation)
Drill and drill bit
Hammer
Screwdriver
Tape measure
Tape
Screw (2)
Wall anchor (2)
Mounting holders (2)
11.4” (29 cm)
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5 Secure two screws (included) to the wall or wall anchors (if required). The
screws must protrude from the wall by about 5/32" (4 mm).
Optional: For easier connections, use the mounting holders to widen the
space between the soundbar and wall.
6 Align the speaker hanging brackets with the screws, then hang your soundbar
on the screws.
WARNING: Incorrect installation can result in serious injury or damage to your
soundbar. If necessary, seek the assistance of a professional.
Approx.
5/32"
(4 mm)
Wall
Mounting holder
Screw
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Using your soundbar
This system lets you access five different sound sources, including HDMI (ARC),
Optical, AUX IN, Bluetooth, and USB.
Listening to your soundbar
1 Press to turn on your soundbar. The source indicator turns from red to the
color of the selected sound source (green=optical, blue=Bluetooth,
orange=AUX IN, purple=USB, or white=HDMI (ARC).
2 Turn on the audio source device connected to your soundbar and begin
playback.
3 Press on your soundbar or SOURCE on your remote control repeatedly
until you hear sound from your soundbar.
4 Adjust the volume on your soundbar or the source audio device to a
comfortable level.
5 Press again to turn off your soundbar. The status indicator lights red.
Receiving a phone call while playing music
• When you receive a call while playing music through your phone, the music
stops automatically.
• When you hang up, depending on the setting of your phone, the current track
may resume playback.
Cleaning your soundbar
Notes:
• If you use the HDMI (ARC) or OPTICAL jack, you must change your device’s
audio output setting to the PCM format. See the documentation that came
with the output device for additional information.
• Make sure that your sound source is set to output sound to your soundbar
(whichever connection method you choose). See the documentation that
came with the device for additional information.
WARNING: Continuous use of high volume sound may permanently damage
your hearing.
CAUTION: Only use a soft and clean rag to clean the outside of your soundbar.
Never clean it with chemicals, detergents, or abrasives.
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Troubleshooting
Check this list for a possible troubleshooting solution before calling for service.
PROBLEM POSSIBLE SOLUTION
The power doesn’t come on. Make sure that the AC power cord is securely plugged
into the power outlet and your soundbar.
Make sure that your soundbar is turned on. It doesn’t
turn on automatically when you turn on your TV or
other sound source.
The remote control doesn’t
work.
Remove any obstacles between the remote control
and the IR sensor on your soundbar.
The remote control batteries may be exhausted.
Replace them.
Move closer to your soundbar. The remote control is
only effective to approximately 50 ft. (15 m) from your
soundbar and within 30° on either side.
My TV remote doesn’t control
my soundbar.
Make sure that your soundbar has learned your TV
remote’s button codes. See IR Remote Learning
Functions for instructions for setup.
The sound is breaking up or
buzzing.
Make sure that you are connected to an audio out jack
on your sound source. The jack doesn’t send audio out
if it is an input jack.
Make sure that all connections are secure and cables
are not broken or damaged.
If you’re using the HDMI (ARC) or OPTICAL jack, make
sure that the source device’s audio source is set to the
PCM format. See the documentation that came with
the audio source device (such as a TV or DVD/Blu-ray
player) for additional information.
Connect to a different source device (such as a TV or
DVD/Blu-ray player) to see if the buzzing still occurs. If
it doesn’t, this may indicate an issue with the original
source device.
Use a different connection method (for example, try
the HDMI (ARC) or OPTICAL jack instead of the AUX
IN jack) between your soundbar and the source device
to make sure that the jacks on both devices are still
working.
Make sure that the audio cable you’re using is not
damaged or broken. Try using another one.
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There is no sound or very low
sound.
Make sure that you’re connected to an audio out jack
on your sound source. The jack doesn’t send audio out
if it is an input jack.
Make sure that the volume level of your soundbar is set
to an adequate level.
If you’re using Bluetooth, turn up the volume on your
Bluetooth device.
If you’re using Bluetooth, make sure that your
Bluetooth device isn’t paired with another device.
Make sure that the volume level isn’t muted. Press the
button on the remote control to restore the
sound output.
Make sure that the correct audio source is selected.
Press the button on your soundbar or the
SOURCE button on your remote control repeatedly to
switch to the correct audio source.
Make sure that the power is on and all connections are
secure.
Make sure that the volume is turned up on your sound
source.
If you are using the HDMI (ARC) or OPTICAL jack,
make sure that the source device’s audio source is set
to the PCM format. See the documentation that came
with the audio source device (such as a TV or
DVD/Blu-ray player) for additional information.
Make sure that the audio cable you’re using isn’t
damaged or broken. Try using another one.
Make sure that the sound source device is outputting
sound to your soundbar.
There is no sound or low
volume in Bluetooth mode.
Make sure that your Bluetooth device is turned on,
Bluetooth is turned on, and NS-HTSB22 is selected.
Turn up the volume on your soundbar.
Turn up the volume on your Bluetooth device.
Make sure that your Bluetooth device is not muted.
Make sure that you’re playing music from your
Bluetooth device.
Make sure that you have selected the Bluetooth source
on your soundbar.
Make sure that your Bluetooth device is not paired to a
different Bluetooth speaker or other device.
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2.0 Channel Soundbar
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My soundbar won’t connect
to my Bluetooth device.
Shorten the distance between your soundbar and your
Bluetooth device.
Turn your devices off, then on. Re-pair your soundbar
and your Bluetooth device.
Make sure that your soundbar isn’t paired to another
Bluetooth device.
Make sure that your soundbar and Bluetooth device
are both in pairing mode.
Make sure that you have selected NS-HTSB22 on your
Bluetooth device.
My Bluetooth device keeps
unpairing.
Shorten the distance between your soundbar and your
Bluetooth device.
If the battery on your Bluetooth device is low, recharge
the battery.
NS-HTSB22 doesn’t appear
on my Bluetooth device.
Shorten the distance between your soundbar and your
Bluetooth device.
Put your soundbar into pairing mode, then refresh
your list of Bluetooth devices. For more information,
see the documentation that came with your Bluetooth
device.
Make sure that your Bluetooth device is visible to other
devices. For more information, see the documentation
that came with your Bluetooth device.
The sound is lagging or I hear
an echo.
Turn off or mute the internal speakers of your TV. See
your TV’s User Guide for instructions.
My TV does not work with
soundbar through HDMI
(ARC)
Make sure that the HDMI cable (not included) is
securely plugged into HDMI (ARC) jacks on your TV
and soundbar. HDMI jacks without ARC won’t work.
Make sure that your TV’s HDMI CEC and ARC audio
control functions (typically found in system or HDMI
settings) are on, and that audio output (typically found
in audio settings) is set to the PCM format.
Change your soundbar to another source input, then
back to ARC mode.
Set your TV’s source input to HDMI ARC, then back to
the previous source.
Turn your TV off, then back on.
If your soundbar indicators blink in different colors, set
your TV’s audio output (typically found in audio
settings) to the PCM format.
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Specifications
Designs and specifications are subject to change without notice.
Power output Left and right channel: 20 W × 2 (1% THD)
Number of speakers 2
Power requirement -
Soundbar
AC-100~240 V at 50/60 Hz
DC-12 V at 3.5 A
Dimensions
(approx.) (H × W × D)
2.4 × 31.9 × 3.1 in. (6 × 81 × 8 cm)
Weight Net: 4.2 lbs.(1.9 kg)
Gross: 5.7 lbs. (2.6 kg)
Batteries (remote) AAA (2)
Working
environment
Temperature - 14~95° F (-10~35° C)
Humidity - 5%~90%
Inputs USB connector
AUX IN audio jack
Digital optical audio jack
Bluetooth
HDMI jack
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2.0 Channel Soundbar
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Legal notices
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
FCC Caution
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different form that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC and Industry Canada radiation exposure limits set forth
for an uncontrolled environment.
Industry Canada Compliance IC Statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to
the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Conformité à Industrie Canada Déclaration d’IC
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
Cet équipement est conforme aux limites d’exposition aux rayonnements de la FCC et du
Canada établies pour un environnement non contrôlé.
ICES-003
This Class B digital apparatus complies with Canadian ICES-003;
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
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ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the country where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
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2.0 Channel Soundbar
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• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2021 Best Buy. All rights reserved.
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2021 Best Buy. All rights reserved.
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