Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
2.0 Channel Mini Soundbar
NS-HMSB20
www.insigniaproducts.com
2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting your sound source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the AC adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Positioning your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installing the remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Setting up your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Choosing your sound source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connecting the AC power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Positioning the soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Mounting your soundbar on a wall (optional) . . . . . . . . . . . . . . . . . . . . . . .17
Using your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Maintaining your soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cleaning your soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Introduction
Congratulations on your purchase of an Insignia 2.0 Channel Mini
Soundbar. The soundbar is designed to be used with today’s flat panel
TVs. It features a variety of connections, including Bluetooth, and it can
either be mounted on the wall or placed on a TV stand.
This user guide explains how to correctly install, operate, and get the best
performance from your soundbar. Read this user guide carefully before
installing your system, and then keep it handy for quick reference.
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Getting started
To help you get started quickly, here are the basic steps to setting up your
soundbar. For more detailed information, follow the page numbers listed
below:
Connecting your sound source
Choose a sound source, such as a TV, DVD/Blu-ray player, or smartphone
to connect to your soundbar. The device you select will provide the sound
for the soundbar to play. For more detail, see Choosing your sound source
on page 12
.
Connecting your soundbar
Connect your sound source to your soundbar. You may need to find or
purchase the correct cable, depending on the connection. For more
detail, see Connecting your soundbar
on page 12.
RCA AUX
IN jacks
Digital
Optical jack
USB port
DC in jack
Back of the soundbar
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Connecting the AC adapter
Plug your soundbar into an AC power outlet. For more detail, see
Connecting the AC power adapter
on page 16.
Positioning your soundbar
You can either place the soundbar on a cabinet or mount it on the wall
(optional) under the TV. For more detail, see Mounting your soundbar on
a wall (optional) on page 17.
Back of the soundbar
You can set your
soundbar on a flat
surface or mount
it on a wall.
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Important safety instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs,
outlets, and the point where they exit from the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused
for long periods of time.
14 Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as when the power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15 To reduce the risk of fire or electric shock, do not expose this device to rain,
moisture, dripping, or splashing, and no objects filled with liquids, such as
vases, shall be placed on it.
16 An apparatus with a three-prong, grounding-type plug is a Class I apparatus,
which needs to be grounded to prevent possible electric shock. Make sure
that you connect any Class I device to a grounding-type, three-prong outlet.
17 DO NOT overload wall outlets or extension cords beyond their rated capacity
as this can cause electric shock or fire.
18 The wall plug is the disconnecting device. The plug must remain readily
operable.
19 No naked flame sources, such as lighted candles, should be placed on the
apparatus.
20 The ventilation should not be impeded by covering the ventilation openings
with items, such as newspapers, tablecloths, curtains, and similar.
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21 Batteries should not be exposed to excessive heat such as sunshine, fire, or the
like.
22 Keep new and used batteries away from children.
23 If the battery compartment does not close securely, stop using the product
and keep it away from children.
24 If you think batteries might have been swallowed or placed inside any part of
the body, seek immediate medical attention.
Placement
• The soundbar cabinet is made out of plastic and is therefore sensitive to
extreme temperatures and humidity. Do not put it in locations subject to
direct sunlight or in humid places, such as near an air conditioner, humidifier,
bathroom, or kitchen.
• Do not put water or other liquids close to the soundbar. If liquid is spilled on
top of the soundbar, it may be damaged.
• The soundbar should be placed on a sturdy, flat surface that is free from
vibration, or mounted on a wall. Do not put the soundbar on an uneven or
unstable surface, where it may fall and cause damage.
WARNING: Danger of explosion if the remote control batteries are incorrectly
replaced. Replace only with the same or equivalent type.
The lightning flash with arrowhead symbol within an
equilateral triangle is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electrical shock to persons.
The exclamation point, within an equilateral triangle, is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the product.
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Package contents
Features
Front view
# ITEM DESCRIPTION
1 Speaker Left and right speakers
2 Status indicator Different color LEDs indicate the following:
•Red - Standby mode
• Green - On in digital optical mode
• Yellow - On in AUX IN mode
• Blue - On in Bluetooth mode (blinks while pairing)
• Purple - On in USB mode
3 Remote control
sensor
Detects signals from the remote control.
Soundbar
Remote Control
AC Power Adapter
RCA Audio Cable
Batteries (2-AAA)
Mounting Screws and
Wall Anchors
Mounting Template
3.5 mm to RCA Cable Adapter
Quick Setup Guide
QUICK SETUP GUIDE
2.0 Channel
Mini Soundbar
NSHMSB20
FEATURES
• Versatile connection options
• Let you connect to a TV and an additional
audio device
• Three dierent sound modes
• One cable connection easily connects to
your TV
• Bluetooth wirelessly streams audio from
your Bluetooth-enabled device
• Mounting holes give you the option to hang
your soundbar on the wall
Side view
4
5
6
7
Front view
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Side view
# ITEM DESCRIPTION
1 (Power)
button
Press to turn on the soundbar. The status indicator turns green,
yellow, blue, or purple to indicate that the soundbar is on and
what input is selected.
Press again to return the soundbar to standby mode. The status
indicator turns red.
2 + (volume up)
button
Press to increase the volume of the soundbar.
3 - (volume down)
button
Press to decrease the volume of the soundbar.
4 (sound
source selector)
Press to cycle through the available sound sources. The status
indicator will light:
• Green - Digital optical
• Yellow - AUX IN
•Blue - Bluetooth
•Purple - USB
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Back view
# ITEM DESCRIPTION
1 AUX IN jacks Connect an RCA audio cable (included) to these jacks,
red to red and white to white.
2 USB port You can play WAV files from a USB source and charge the
USB device with the 0.5 A connection output.
3 DC IN jack Connect the AC power adapter to this jack to power the
soundbar.
4 OPTICAL jack If your TV (or other audio source device) has an Optical
OUT jack, connect a digital optical cable (not included)
to your source device and this jack. Make sure that the
sound output from the source is set to PCM format.
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Remote control
#BUTTON DESCRIPTION
1 (Power) Press to turn on the soundbar. Press again to put the soundbar
into standby mode.
2 (sound source
selector)
Press repeatedly to cycle through the available sound sources.
3 VOL + Press to increase the volume of the soundbar.
4 (previous) In Bluetooth mode, press to skip to the previous track.
5
(play/pause)/PAIR
• In Bluetooth mode, press to start or pause playback.
• Press and hold this button for three seconds to disconnect
Bluetooth.
6 VOL – Press to decrease the volume of the soundbar.
7 THEATER Press to enter the THEATER sound mode to optimize music
played in a theater setting. The status indicator on the
soundbar blinks white three times.
8 STANDARD Press to enter the STANDARD sound mode to optimize general
music. The status indicator on the soundbar blinks white three
times.
9 (Mute) Press to mute the sound from the soundbar. Press again to
restore the sound.
10 (next) In Bluetooth mode, press to go to the next track.
11 NEWS Press to enter the NEWS sound mode to optimize the spoken
voice. The status indicator on the soundbar blinks white three
times.
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Using the remote control
Point the remote control directly at the IR sensor on the front of the soundbar. You
must be within approximately 26 ft. (8 m) of the soundbar and within 30° on either
side.
Installing the remote control batteries
1 Remove the battery compartment cover from the back of the remote control.
2 Insert two AAA batteries into the battery compartment, making sure that the
polarity on the batteries matches the + and - symbols inside the battery
compartment.
3 Replace the battery compartment cover.
CAUTIONS:
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet surface.
• Do not place the remote control in direct sunlight or near sources of
excessive heat.
• If the remote control is not going to be used for a long time, remove the
batteries to avoid any damage that may be caused by leakage and
corrosion.
IR Sensor
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Setting up your soundbar
Choosing your sound source
• Look at your sound source device, such as a TV, DVD/Blu-ray player, or cable
box, to identify your audio OUT ports. Choose one connection option below
that fits your sound source. You can connect several devices and switch the
sound source as required.
You can also choose a USB thumbdrive or Bluetooth device as your sound source.
See USB sound source
on page 14, or Bluetooth sound source on page 14.
Connecting your soundbar
Digital Optical connection (best)
1 Connect one end of the digital optical cable (not included) to your soundbar.
2 Connect the other end into the Digital Optical Output port on your source
device.
CAUTIONS:
• Turn off or unplug all devices while you are making connections.
• If you mounted your soundbar on a wall, you must use right-angle cable
connectors for the RCA cable (AUX IN) connection.
AUDIO
QUALITY
JACK
TYPE
CABLE
Best
Digital Optical cable (not included). See Digital
Optical connection (best) on page 12.
Good
RCA audio cable (included). See RCA
connection (good) on page 13.
Good
3.5 mm to RCA audio cable adapter (included).
See RCA connection (good) on page 13.
Digital optical cable
(not included)
Back of the soundbar
Audio source (TV, Blu-ray
player, or cable box)
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3 Change the device’s audio output to 'PCM' format (typically found in audio
settings). Refer to the documentation that came with your sound source for
more information.
4 Go to Connecting the AC power adapter on page16.
5 After your soundbar is plugged in and turned on, press the (sound source
selector) button repeatedly on your soundbar or the SOURCE button on your
remote control until the source indicator turns green.
RCA connection (good)
1 Plug the red and white RCA connectors on the RCA audio cable (included) to
the AUX IN jacks on your soundbar, red to red and white to white.
2 Connect the other end of the RCA audio cable into the Audio Output ports on
your sound source.
3 Go to Connecting the AC power adapter on page16.
4 After your soundbar is plugged in and turned on, press the (sound source
selector) button repeatedly on your soundbar or the SOURCE button on your
remote control until the source indicator turns yellow.
Important: Make sure that the device you connect and select as your sound
source is outputting sound to the soundbar. See your device's user manual for
more information.
Note: If your sound source does not have RCA audio output jacks (for example a
smartphone, tablet, or iPad), use the included 3.5 mm to RCA cable adapter.
Important: Make sure that the device you connect and select as your sound
source is outputting sound to the soundbar. See your device's user manual for
more information.
RCA cable (included)
Audio source (TV, Blu-ray
player, or cable box)
Back of the soundbar
OR
RCA cable (included)
3.5 mm to RCA cable
adapter (included)
Audio source with 3.5 mm
jack (smartphone, tablet,
iPad)
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USB sound source
1 Plug a USB thumbdrive (with WAV files) into the USB port on the back of your
soundbar.
2 Go to Connecting the AC power adapter on page16.
3 After your soundbar is plugged in and turned on, press the (sound source
selector) button repeatedly on your soundbar or the SOURCE button on your
remote control until the source indicator turns purple.
4 Control USB playback by pressing the (play/pause) PAIR, (previous),
and (next) buttons on the remote control.
Bluetooth sound source
Before you can use your soundbar with a Bluetooth device, you need to pair your
device to the soundbar. Go to Connecting the AC power adapter
on page 16. After
your soundbar is plugged in and turned on, do the following:
Pairing your devices
1 Select Bluetooth as the input source by pressing the (sound source
selector) button repeatedly on your soundbar or the SOURCE button on your
remote control. The status indicator blinks blue.
2 Navigate to your device's Bluetooth settings, turn on Bluetooth, then search
for available devices. For additional information on pairing your device, see
your device’s documentation.
3 On your Bluetooth device, select “NS-HMSB20” from the device list. Repeat
steps 1-2 if “NS-HMSB20” is not displayed.
4 If a PIN code is requested, enter “0000.”
5 When the Bluetooth connection has been established, the status indicator
turns solid blue.
Note: If you mount your soundbar on a wall, you will not be able to use a USB
thumbdrive as a sound source.
Note: If playback does not begin immediately, press the (play/pause)/
PAIR button on the remote control.
Notes:
• Your soundbar must be on to make a Bluetooth connection.
• Place the Bluetooth device within 33 ft. (10 m) of your soundbar.
Notes:
• Some devices, such as an iPhone, connect immediately after pairing so the
status indicator on your soundbar remains on. Other devices, such as
notebook computers, may ask you if you wish to connect. In this instance,
the status indicator continues to blink until a connection is established.
• Your soundbar saves pairing information for up to eight devices. However,
it can only be connected and play content from one device at a time.
• When you turn on your soundbar, it automatically connects to the last
connected device if that device is in range. To connect to a different paired
device, turn off Bluetooth or unpair from the currently paired device and
manually connect to the other paired device.
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Disconnecting your devices
• Turn off the Bluetooth function on your device.
Reconnecting to a paired device
When your soundbar is not paired to a device, the LED indicator blinks.
Connecting to a different device
1 On your Bluetooth device you are currently connected to, turn off the
Bluetooth function or unpair the soundbar in your Bluetooth device list. The
soundbar can now be connected to another Bluetooth device.
2 Follow the section Positioning the soundbar on page 16 to connect a new
device.
Receiving a phone call while playing music
• When you receive a call while playing music through your phone, the music
stops automatically.
• When you hang up, depending on the setting of your phone, the current track
may resume playback.
Important: Make sure that the device you connect and select as your sound
source is outputting sound to the soundbar. See your device's user manual for
more information.
Your soundbar loses the Bluetooth
connection if you…
To reconnect...
Turn it off. Turn on your soundbar. Your soundbar searches
for the last connected Bluetooth device and
reconnects.
Move the Bluetooth device out of
range.
Move your Bluetooth device within 33 ft. (10 m)
of your soundbar.
Turn off your Bluetooth device. Turn on your Bluetooth device, then make sure
that Bluetooth is on.
Turn off Bluetooth on your Bluetooth
device.
Turn on Bluetooth on your Bluetooth device.
Connect your Bluetooth device to
another Bluetooth device.
Disconnect your Bluetooth device from the
other Bluetooth device, then set your device to
pairing mode. Select “NS-HMSB20” on your
Bluetooth device.
Note: If a device does not automatically reconnect, you may need to reselect
“NS-HMSB20” on your Bluetooth device.
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Connecting the AC power adapter
After you have connected your soundbar to an audio source, you need to connect
the AC adapter and plug it in.
1 Connect the AC power adapter to the DC IN jack on the back of the soundbar.
2 Plug the other end of the AC power adapter into a power outlet or surge
protector.
Positioning the soundbar
• You can set the soundbar on a flat surface or mount it on a wall.
CAUTION: Make sure that the electrical outlet matches the input requirements
of 100-240 V, 50/60 Hz before connecting.
WARNING: Improper installation can result in serious injury or damage to your
soundbar. If necessary, seek the assistance of a professional.
Note: If you are installing screws into drywall or concrete, use wall anchors
(provided) designed for that type of surface.
Back of the soundbar
OR
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Mounting your soundbar on a wall (optional)
You will need (not included with your soundbar):
1 Select a location close to your TV and directly in front of the viewing/listening
position. For best sound quality, choose a location where sound waves are not
blocked by furniture or other obstacles.
2 If you are mounting your soundbar to drywall, use the stud finder to find the
studs and mark the locations.
3 Drill two 15/64” holes into the wall 11.4" (29 cm) apart and make sure they are
level.
Notes:
• Make all connections to your soundbar before mounting the soundbar on a
wall.
• If you mount your soundbar on a wall, you will not be able to use a USB
thumbdrive as a sound source.
• If you mount your soundbar on a wall, you must use right-angle cable
connectors for the RCA cable (AUX IN) connection.
Level
Stud finder
(optional for wood
stud installation)
Drill and
drill bit
Hammer
Screwdriver
Tape measure
Tape
Screws (2) - 9/16” (3.6 mm) self-tapping, at
least 1 1/8” (28.5 mm) long
Wall anchors (2)
11.4” (29 cm)
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4 If you are mounting on drywall without studs or on concrete, install wall
anchors (included) into the holes you drilled.
5 Secure two screws (included) to the wall or wall anchors (if required). The
screws must protrude from the wall by about 5/32" (4 mm). Use a 9/16” (3.6
mm) self-tapping wood screw (or similar), 1-1/8" (28.5 mm) in length. The
screw head must be approximately 9/32" (7 mm).
6 Align the speaker hanging brackets with the screws, then hang the soundbar
on the screws.
WARNING: Improper installation can result in serious injury or damage to your
soundbar. If necessary, seek the assistance of a professional.
Approx.
5/32"
(4 mm)
Wall
11.4" (29 cm)
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Using your soundbar
This system lets you access four different sound sources, including Optical, AUX IN
(RCA), Bluetooth, and USB.
Listening to your soundbar
1 Press the (Power) button to turn on your soundbar. The source indicator
turns from red to the color of whichever sound source is selected
(green=optical, yellow=AUX IN, blue=bluetooth, and purple=USB).
2 Turn on the audio source device connected to your soundbar and begin
playback.
3 Press the (sound source selector) button on the soundbar or the SOURCE
button on your remote control repeatedly until you hear sound from your
soundbar.
4 Adjust the volume on your soundbar or the source audio device to a
comfortable level.
5 Press the (Power) button again to turn off your soundbar. The status
indicator lights red.
Maintaining your soundbar
Cleaning your soundbar
Notes:
• If you use the OPTICAL connection, you must change your device’s audio
output setting to “PCM” format. Refer to the manual you received with the
output device for additional information.
• Make sure that your sound source is set to output sound to the soundbar
(whichever connection method you choose). Refer to your device’s manual
for additional information.
WARNING: Continuous use of high volume sound may permanently damage
your hearing.
CAUTION: Only use a soft and clean rag to clean the outside of the soundbar.
Never clean it with chemicals, detergents, or abrasives.
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Troubleshooting
Check this list for a possible troubleshooting solution before calling for service.
PROBLEM POSSIBLE SOLUTIONS
The power does not
come on.
• Make sure that the AC power adapter is securely plugged
into the power outlet and the soundbar.
• Make sure that the soundbar is turned on. It does not turn
on automatically when you turn on your TV or other
sound source.
The remote control
does not work.
• Remove any obstacles between the remote control and
the IR sensor on the soundbar.
• The remote control batteries may be exhausted, replace
them.
• Move closer to the soundbar. The remote control is only
effective to approximately 26 ft. (8 m) of the soundbar
and within 30° on either side.
The sound is breaking
up or buzzing.
• Make sure that you are connected to an audio OUT jack
on your sound source. The port will not send audio out if
it is an INPUT jack.
• Make sure that all connections are secure and cables are
not broken or damaged.
• If you are using the OPTICAL connection, make sure that
the source device’s audio source is set to “PCM” format.
Refer to the documentation you received with the audio
source device (such as a TV or DVD/Blu-ray player) for
additional information.
• Connect to a different source device (such as a TV or
DVD/Blu-ray player) to see if the buzzing still occurs. If it
does not, this may indicate an issue with the original
source device.
• Use a different connection method (for example, try
Optical instead of AUX IN) between the soundbar and the
source device to make sure that the jacks on both devices
are still working.
• Make sure that the audio cable you are using is not
damaged or broken. Try using another one.
I can hear sound from
both my TV and my
soundbar.
• Turn off or mute the internal speakers of your TV. Refer to
the TV’s manual for instructions.
My TV remote does
not control my
soundbar.
• Universal remotes will only control your soundbar’s
volume. Use the controls on your soundbar or the remote
that came with it to change the soundbar’s audio source
or sound mode.
• Make sure that you aim your universal remote at the
remote sensor on the front of your soundbar.
• Make sure that you select the correct source on your
universal remote.
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There is no sound or
very low sound.
• Make sure that you are connected to an audio OUT jack
on your sound source. The port will not send audio out if
it is an INPUT jack.
• Make sure that the volume level of the soundbar is set to
an adequate level.
• If you are using Bluetooth, turn up the volume on your
Bluetooth device.
• If you are using Bluetooth, make sure that your Bluetooth
device is not paired with a device other than the
soundbar.
• Make sure that the volume level is not muted. Press the
(mute) button on the remote control again to restore
the sound output.
• Make sure that the correct audio source is selected. Press
the (sound source selector) button on your soundbar
or the SOURCE button on your remote control repeatedly
to switch to the correct audio source.
• Make sure that the power is on and all connections are
secure.
• Make sure that the volume is turned up on your sound
source.
• If you are using the OPTICAL connection, make sure that
the source device’s audio source is set to “PCM” format.
Refer to the documentation you received with the audio
source device (such as a TV or DVD/Blu-ray player) for
additional information.
• Make sure that the audio cable you are using is not
damaged or broken. Try using another one.
• Make sure that the sound source device is outputting
sound to the soundbar.
There is no sound or
low volume in
Bluetooth mode.
• Make sure that your Bluetooth device is turned on,
Bluetooth is turned on, and “NS-HMSB20” is selected.
• Turn up the volume on your soundbar.
• Turn up the volume on your Bluetooth device.
• Make sure that your Bluetooth device is not muted.
• Make sure that you are playing music from your Bluetooth
device.
• Make sure that you have selected the Bluetooth source on
your soundbar.
• Make sure that your soundbar is not paired to another
Bluetooth device.
• Make sure that your Bluetooth device is not paired to a
different Bluetooth speaker or other device.
PROBLEM POSSIBLE SOLUTIONS
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Specifications
Designs and specifications are subject to change without notice.
My soundbar won’t
connect to my
Bluetooth device.
• Shorten the distance between your soundbar and your
Bluetooth device.
• Turn your devices off, then on. Re-pair your soundbar and
your Bluetooth device.
• Make sure that your soundbar is not paired to another
Bluetooth device.
• Make sure that your soundbar and Bluetooth device are
both in pairing mode.
• Make sure that your Bluetooth device is not paired to any
other device.
• Make sure that you have selected “NS-HMSB20” on your
Bluetooth device.
My Bluetooth device
keeps unpairing.
• Shorten the distance between your soundbar and your
Bluetooth device.
• If the battery on your Bluetooth device is low, recharge
the battery.
“NS-HMSB20” does not
appear on my
Bluetooth device.
• Shorten the distance between your soundbar and your
Bluetooth device.
• Put your soundbar into pairing mode, then refresh your
list of Bluetooth devices. For more information, see the
documentation that came with your Bluetooth device.
• Make sure that your Bluetooth device is visible to other
devices. For more information, see the documentation
that came with your Bluetooth device.
The sound is lagging or
I hear an echo.
• Turn off or mute the internal speakers of your TV. Refer to
the TV’s manual for instructions.
Power output Left and right channel: 10 W x 2 (1% THD)
Number of speakers 2
Power requirement -
Soundbar
AC-100~240 V at 50/60 Hz
DC-12 V at 2 A
Dimensions
(approx.) (H x W × D)
2.4 x 15.8 x 3.4 in. (6 x 40 x 8.6 cm)
Weight Net: 2.2 lbs. (1 kg)
Gross: 3.3 lbs. (1.5 kg)
Batteries (remote) AAA (2)
Working
environment
Temperature - 14~95° F (-10~35° C)
Humidity - 5%~90%
Inputs USB connector
AUX IN (RCA stereo) audio jack
Digital optical audio jack
Bluetooth
PROBLEM POSSIBLE SOLUTIONS
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2.0 Channel Mini Soundbar
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Legal notices
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply within the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced technician for help.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance
with the FCC Rules could void the user’s authority to operate this equipment.
Canada IC statement
This device complies with Industry license-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of
the device.
Ce dispositif est conforme à la norme de l'industrie RSS exempts de licence (s). Son
fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas
provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y compris les
interférences qui peuvent causer un mauvais fonctionnement du dispositif.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20
cm between the radiator & your body.
Cet équipement est conforme à l'exposition aux rayonnements FCC/IC limites établies pour
un environnement non contrôlé. Cet équipement doit être installé et fonctionner à une
distance minimale de 20 cm entre le radiateur et le corps de l’utilisateur..
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ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the county where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
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• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
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