Axis 01160-001 ~ EOL Axis T6101 User Manual

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AXIST61AudioandI/OInterfaceSeries

Troubleshooting

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

TheAudiotabandI/Oiconarenotvisibleinthecamera’swebpage

Thewebpageisnotupdated.Refreshthebrowserwindow.Ifthatdoesnothelp,clearthebrowsercache.

Wrongcamerarmware

version.

Verifythatthecamera’srmwareversionsupportstheproduct.Forinformationabouthowto

checkthecamera’srmwareversion,seethecamera’susermanual.

Thenetworkconnectionis

unavailable.

ChecktheLEDindicatorsontheproductandcomparewiththeLEDindicatorstableonpage10.

Theinputandoutput

networkcablesare

connectedtothewrong

connectors.

Interchangetheinputandoutputnetworkcables.

TheAudiotabisvisiblebutaudioisnotworking

Thecamerahasbeen

disconnectedfromthe

AudioandI/OInterface.

ReconnectthecameratotheAudioandI/OInterfaceandrefreshthecamera’swebpage.

Thecameradoesn’tstartupafterconnectingittotheproduct

Hardwareissue

ContactAxissupport.

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Axis 01160-001 ~ EOL T6101 Audio and I/O Interface 01160-001