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Troubleshooting
73
Q&A
When experiencing problems with the computer, try these
solutions.
Windows
How can I uninstall an app?
1
Select the Start button ( )
→
Settings
→
Apps
→
Installed apps
.
2
On the list, select next to the app you want to delete,
and then select
Uninstall
.
Windows recovery feature
If the
Samsung Recovery
app is not supported by the
computer, reinstall Windows using the recovery feature of
Windows.
Reinstalling Windows will erase all data saved on
the computer. Back up apps and personal data to an
external storage device before reinstalling Windows.
1
Select the Start button ( )
→
Settings
→
System
→
Recovery
.
2
Select
Reset PC
.
3
Select
Keep my files
or
Remove everything
.
After the system is recovered, select the Start button
(
)
→
All apps
→
Samsung Update
to install the
required Samsung apps.
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