Hisense 32A45K 32" A4 Series Google TV User Manual

ES-A232205-1 A

English

Quick Setup Guide

Help Hisense improve the environment by reducing paper waste.

For detailed instructions and feature descriptions, access the full

User Manual online. Before using the TV, please read this guide

carefully and keep it for future reference.

Congratulations on the purchase of your Hisense TV! If you would like to know 'all things

Hisense', contact us using the support info:

The model and serial number of the TV is located on the back and/or on one side of the

TV. We recommend that you record this if you ever need service.

Disclaimer

Disclaimer: Subscriptions or other payments may be required to access content through some

applications. Some or all of the included or downloaded application services in this Hisense

device may not function depending on the Internet connection, local limitations of included

applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS

RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR

CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR

REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By

purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.

Country

U.S.A CANADA MEXICO

Customer

Care

Center

• Phone: 1-888-935-

8880

• Hours of Operation:

Monday - Friday: 9

AM to 9 PM EST

Saturday - Sunday: 9

AM to 6 PM EST

• Service Email:

Service@hisense-

usa.com

USA:

Hisense USA

Corporation

105 Satellite BLVD

Suite I, Suwanee, GA

30024

• Phone: 1-855-344-7367

• Hours of Operation:

Monday - Friday: 8 AM

to 8 PM EST

Saturday - Sunday:

9 AM to 6 PM EST,

Federal holidays

excluded

• Service Email:

canadasupport@

hisense.com

CANADA:

Hisense Canada Co., Ltd

2283 Argentia Road, Unit 16

Mississauga, ON, Canada

L5N 5Z2

• Phone: 800-008-8880

• Hours of Operation:

Monday - Friday: 9:00-

21:00 hrs

Saturday: 9:00-15:00 hrs

• Service Email:

[email protected].

MEXICO IMPORTER:

Hisense Mexico S. de

R.L. de C.V.

Blvd. Miguel de Cervantes

Saavedra No 301

Torre Norte Piso 2, Col.

Ampliación Granada

Miguel Hidalgo, Ciudad

de México, C.P. 11520

Hisense

Support

Page

http://www.hisense-

usa.com/support/

http://www.hisense-

canada.com/support/

https://hisense.com.mx/

support/

*Scan to download user manual

your TV

http://www.hisense-

usa.com/support/

http://www.hisense-

canada.com/support/

productReg.asp

https://hisense.com.mx/

support/register

This Quick Setup Guide supports the following models:

32A4K / 32A45K / 32A46K / 32A47K / 32A4FK

40A4K / 40A45K / 40A46K / 40A47K

43A4K / 43A45K / 43A46K / 43A47K

Disclaimer: This Quick Setup Guide is intended as a general guideline to help you

set up your TV. Images throughout this document are for illustrative purposes only and

may differ from the actual product.

What's in the box

Your Hisense TV comes with the following items:

● TV ● QuickSetupGuide(thisdocument)

● remotecontrol ● 1setofAAorAAA(1.5Vcc)batteries

● 2basestands ● ImportantSafetyInformationandWarrantyCard

● 4screws

IMPORTANT:

To prevent accidentally discarding items that came with your TV, be sure to check ALL

of the foam in the carton box.

Please check foam for accessories before discarding.

Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.

Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• Disconnect the AC power cord before installing a stand or a wall mount bracket.

• The LED display on your TV is fragile. Make sure the TV screen is not scratched or

damaged by hard objects or from pressure.

• After the installation is complete, make sure the TV is steady on a table or firmly

attached to a wall mount, before removing all protective film, if any.

Attach the TV stand

To attach the TV stand legs to your TV:

1.CarefullyplaceyourTVfacedownonaclean,softandatsurface.

2. Insert the TV base stands into the bottom slots on your TV.

3. Use the screws provided to secure each base stand tightly.

Base Stand

Screws:

ST4×14F(32”)(81.2cm)

ST4×20F(40”/43”)(101.6cm/109.2cm)

Attach the wall mount bracket (not included)

CAUTION:

• Follow instructions provided with the wall mount bracket. If it is not correctly mounted,

the TV may fall and cause property damage or personal injury.

• Whenyouattachthemount,besuretousespacers(providedbythethird-party

manufacturer)betweentheTVandthebracket.

• To prevent internal damage to the TV and to ensure it is mounted securely, be sure

tousefixingscrews(notincluded)thatare8.0-10.0mminlengthwhenmeasured

from the attaching surface of the rear cover.

• We do not recommend hanging the TV on a slanted wall, and

screen

Vertical

surface

when wall mounting make sure your television remains

parallel to the wall and does not lean forward.

NOTE:

• If installed on a ceiling or slanted wall, or the television installed is not parallel to the

wall, the television may fall and result in property damage or severe personal injury.

• If you have additional questions, please contact the wall mount manufacturer or the

retailer from which you purchased the TV.

• The diameter and length of the screws differ depending on the wall mount bracket model.

Before you begin the third-party

manufacturer instructions, be sure to do

the following things:

Place the TV face down on a clean,

safe and cushioned surface.

Remove the TV stand if you have

already attached it.

3.Placespacers(notincluded)inthe

corresponding bracket holes.

Screw

(not included)

Bracket

(not included)

Spacer

(not included)

8.0 - 10.0 mm

Wall mount bracket

Screw

Spacer

Rear cover of the TV

Wall mount hole

pattern(mm)

100×200(32”)(81.2cm)

200×200(40”/43”)(101.6cm/109.2cm)

Wall mount

screw size

Step 2. Connect devices to your TV

Check to ensure that you have connected right cables for right ports securely. Loose

connections can affect the quality of the picture image and color.

Power cord

TV Front TV Back

Power indicator

Power button

(32")(81.2cm)

(40"/43")

(101.6cm/109.2cm)

HDMI 1(ARC)

HDMI 2

DIGITAL

AUDIO OUT

ANT/CABLE

USB 1

DC 5V

0.5A(MAX)

HEADPHONE

VIDEO L R

AV IN

LAN

Power indicator

The light is red in standby mode.

Power button

Press the button to turn on / off the TV.

ANT/CABLE Connect an outdoor VHF/UHF antenna or cable.

HDMI

ConnectaHighDenitionMultimediaInterface(HDMI)cable

from an external device.

AV IN

Connect a composite video cable and left-right audio cables

from an external AV device.

HEADPHONE /

Connect headphones to hear audio from the TV.

Headphones with microphones are not supported.

USB

Connect a USB device for browsing photos, music and movies.

Hard disks with a total current consumption or impulse current

consumption greater than 500mA are not supported.

DIGITAL AUDIO OUT Connect an optical cable from an external digital audio system.

LAN

Connect an Ethernet cable to access a network or the Internet.

The TV also has a wireless connectivity feature.

Step 3. Get your remote ready

The following table shows the buttons on your remote control and describes what they

are for.

BUTTON DESCRIPTION

Poweron/o󰀨

Microphone / Indicator

INPUT Change TV input source

Google Assistant of TV

Accounts&SignInorswitchprole

Accessthesettings(directorthroughthedashboardinGTV)from

any place in the system

˄

˅

˂

˃ D-pad(up/down/left/rightnavigationbuttons)

Conrmationbutton

Return to the previous place in the menu or app

Press to display the Home screen

Enter to Live tab in launcher/Display the Electronic Program

Guide(ifsupport)/ReturntoLiveTV

VOL Volume(up/down)

CH Channel(up/down)

Press to mute or restore sound

Hold to display Accessibility menu

MENU Press to enter Menu

Media content control function buttons

Enter Channels/input numbers and special function buttons

App Quickaccessbuttonstoapplications

APPS Quickaccesstoallapplications

NOTE:

• Buttons listed here are for reference only. Actual remote control may vary depending

on model, country/region.

• * Pressing the button in different scenarios will have different responses.

Insert the batteries

1. Take off the back cover to open the battery compartment of the remote control.

2.InserttwoAAorAAA(1.5Vcc)sizebatteries.Makesuretomatchthe(+)and(-)

endsofthebatterieswiththe(+)and(-)endsindicatedinthebatterycompartment.

3. Restore the battery compartment cover.

Important information about the remote and batteries

• Discard batteries in a designated disposal area. Do not throw them into a fire.

• Remove old batteries immediately to prevent them from leaking into the battery

compartment.

• If you do not intend to use the remote control for a long time, then remove the

batteries.

• Battery chemicals can cause a rash. If the batteries leak, clean the battery

compartment with a cloth. If chemicals touch your skin then wash it immediately.

• Do not mix old and new batteries.

• Donotmixalkaline,standard(carbon-zinc)orrechargeable(NiCd,NiMH,etc.)

batteries.

• Do not continue using the remote if it gets warm or hot.

• Call our Support Center immediately on the support website.

Remote control range information

•

Theremotecontrolcanworkatadistanceofupto26feet(792.5cm)infrontoftheTVset.

• It can work at a 30 degree horizontal or vertical angle.

Pairing the remote control

1. Pair the remote to the TV after you power it on. Keep the remote control within 10

feet(304.8cm)fromtheTV.

2. Press

the

Home

button

on the remote control,

select

icon to

enter the Settings

menu to select Remotes & Accessories.

3. Press and hold the

and button at least 3 seconds to start pairing. Select the

remote name, and press the

[OK] button to start pairing.

4. Iftheremotepairssuccessfully,aconrmationwilldisplayonthescreen.Ifitdoesnot

pair successfully, an unsuccessful message will display. Repeat the previous steps.

NOTE:

• If an unknown error occurs with the remote, it could have been caused by

interference. Try to remove what's causing the interference and pair the remote

again.

• If an unknown error occurs with the remote control while the battery power is

normal, you can take out the batteries and press any key for 1~2 seconds, and

insert them back. The remote control can work normally.

• The remote cannot be paired to the TV while the TV is in the standby mode.

Step 4. Power on the TV

Plug the power cord into a power outlet.

Your TV will display a launch screen showing the Hisense logo.

Step 5. Complete the first-time setup

The first time you turn on your TV, there is a guided setup to make it easy to connect

your TV to the Internet and complete the setup of your TV.

Step 6. Establish a network connection

1. Press

the [ ] button

on the remote,

and select Settings to enter the Settings menu

2. Select Network & Internet.

TV JACK

Modem Cable LAN CableLAN Cable

External Modem

(ADSL / VDSL / Cable TV)

IP Sharer (Router)

(with DHCP server)

LAN

Establish a wireless network connection

Establish a wired network connection

And setup is done, congratulations!

Now that you’ve completed the first-time setup, enjoy your TV!

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the

problem, check the tips in the following table. If your problem is not listed in the following table,

then contact us at one of the phone numbers on page before.

Issues Possible solutions

No sound or picture

• Check if the power cord is plugged into a powered AC

outlet.

• Press the Power button on the remote control to activate

the unit from 'Standby' mode.

• Check to see if the LED light is on or not. If it is, then the

TV is receiving power.

I have connected an external

source to my TV and I get no

picture and/or sound.

• Check for the correct output connection on the external

source and for the correct input connection on the TV.

• Make sure you have made the correct selection for the

input mode for the incoming signal.

When I turn on my TV, there is a

delay for a few seconds before the

picture appears. Is this normal?

• Yes, this is normal. The TV is initializing and searching

for previous setting information.

The picture is normal but there is

no sound

• Check the volume settings.

• Check if 'Mute' mode is set to On.

Sound but no picture or black and

white picture

• If the picture is black and white, unplug the TV from the

AC outlet and replug it after 60 seconds.

• Check that the Color is set to 50 or higher.

•Trydi󰀨erentTVchannels.

The sound and/or picture is

distorted or appears wavy

•Anelectricappliancemaybea󰀨ectingtheTV.Turno󰀨

any appliances that are nearby and move it farther away

from the TV.

• Insert the power plug of the TV set into another power

outlet.

The sound and picture is blurry or

cuts out

• If using an external antenna, check the direction, position

and connection of the antenna.

•Adjustthedirectionofyourantennaorresetornetune

the channel.

A horizontal or vertical stripe

appears on the picture and/or the

picture is shaking

• Check if there is an appliance or electric tool nearby that

is causing interference.

The plastic cabinet makes a

"clicking"typeofsound

• The 'click' sound can occur when the temperature of the

television changes. This change causes the television

cabinet to expand or contract, which makes the sound.

This is normal and the TV is OK.

The remote control does not work

•ConrmthatTVstillhaspowerandisoperational.

• Change the batteries in the remote control.

• Check if the batteries are correctly installed.

Product Specifications

Model Name

32A4K / 32A45K / 32A46K /

32A47K / 32A4FK

40A4K / 40A45K / 40A46K /

40A47K

Dimension

(W×H×D)

Without Stand 28.6 × 16.9 × 3.3 inches

(726×430×84mm)

35.4 × 20.3 × 3.3 inches

(900×515×85mm)

With Stand 28.6 × 18.6 × 6.3 inches

(726×472×159mm)

35.4 × 22.2 × 7.2 inches

(900×565×182mm)

Weight Without Stand 8.2 lbs(3.7 kg) 11.9 lbs(5.4 kg)

With Stand 8.4 lbs(3.8kg) 12.1 lbs(5.5kg)

TVStandWidth(W × D) 26.5 × 6.3 inches

(672×159mm)

31.8 × 7.2 inches

(807×182mm)

ActiveScreenSize(Diagonal) 31.5 inches(80.0cm) 39.5 inches(100.3cm)

Screen Resolution 1 920 × 1 080 1 920 × 1 080

Audio Power 6W+6W 7W+7W

Power consumption 50 W 70 W

Power Supply 120 V ~ 60 Hz

Model Name 43A4K / 43A45K / 43A46K / 43A47K

Dimension

(W×H×D)

Without Stand 38.0 × 22.2 × 3.5 inches

(965×563×88mm)

With Stand 38.0 × 24.1 × 7.2 inches

(965×611×182mm)

Weight Without Stand 13.4 lbs(6.1 kg)

With Stand 13.7 lbs(6.2kg)

TVStandWidth(W × D) 32.0 × 7.2 inches

(814×182mm)

ActiveScreenSize(Diagonal) 42.5 inches(107.9cm)

Screen Resolution 1 920 × 1 080

Audio Power 7W+7W

Power consumption 75 W

Power Supply 120 V ~ 60 Hz

Connectivity Built-inWirelessfeature(2x2dualband)

Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125

DigitalTerrestrialBroadcast(8VSB):2-69

Digitalcable(64/256QAM):1-135

Tuner Type Frequency synthesized

Receiving System Analog: NTSC

Digital:ATSC/QAM

Operating Temperature 41°F - 95°F(5°C-35°C)

Operating Humidity 20% to 80% non-condensing

Storage Temperature 5°F to 113°F(-15°C to 45°C)

Storage Humidity 10% to 70%, non-condensing

Disclaimer: All products, product specifications, and data are subject to change

without notice to improve reliability, function, design or otherwise.

Certification and compliance

NOTE: The following warnings only apply to products with such certification.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

twoconditions:(1)Thisdevicemay notcauseharmfulinterference,and(2)Thisdevice

must accept any interference received, including interference that may cause undesired

operation.

Note: This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur

in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

● Reorientorrelocatethereceivingantenna.

● Increasetheseparationbetweentheequipmentandreceiver.

● Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiver

is connected.

● Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment. Such modifications could void the user’s

authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance of [20]

cm between the radiator and your body. This transmitter must not be co-located or operating

in conjunction with any other antenna or transmitter.

Thisdevicecontains licence-exempttransmitter(s)/receiver(s)thatcomply withInnovation,

ScienceandEconomicDevelopmentCanada’slicence-exemptRSS(s).Operationissubject

to the following two conditions:

(1)Thisdevicemaynotcauseinterference.

(2)Thisdevicemustacceptanyinterference,includinginterferencethatmaycause

undesired operation of the device.

This equipment complies with radio frequency exposure limits set forth by the Innovation,

Science and Economic Development Canada for an uncontrolled environment. This

equipment should be installed and operated with a minimum distance of 20 cm between the

device and the user or bystanders.

This device must not be co-located or operating in conjunction with any other antenna or

transmitter.

Declaration of conformity

Trade Name: Hisense

Model: 32A4K / 32A45K / 32A46K / 32A47K / 32A4FK / 40A4K / 40A45K / 40A46K /

40A47K / 43A4K / 43A45K / 43A46K / 43A47K

Responsible Party: Hisense USA Corporation

Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024

Service Phone Number: 1-888-935-8880

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo

are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the

United States and other countries.

Hisense. Other brand and product names are registered trademarks of their respective

owners.

Environmental protection

This mark indicates that this product should not be disposed together with other

domestic garbage, to avoid damage to the environment or human health due to the

disposal of uncontrolled waste. Recycle it responsibly for promoting the sustainable

reuse of material resources. To return your used device, please use the return systems

available in your location or contact the vendor where you purchased your product they

could take this product for recycling and protection of the environment.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing

Limited. DTS, DTS-HD Master Audio, DTS-HD, Virtual:X, and the DTS-HD logo are registered

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the

double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

Hisense 32A45K 32" A4 Series Google TV

Product's Documents

Quick Setup Guide

Specifications

Hisense 32A45K Questions and Answers